WE TRACK 24/7 VEHICLE TRACKING & GSM SERVICES
Contents
1. Cancelled cheque bank statement payslip Signatory ID Signature amp initials Signature amp initials Date Subscriber name on all forms VEHICLES ADDENDUM TO THE STOLEN VEHICLE RECOVERY amp GSM SERVICES CONTRACT This document serves as an annexure to the Agreement as envisaged in item 1 2 1 of the Terms and Conditions of Agreement attached the VEHICLE TRACKING amp GSM SERVICES CONTRACT entered into between the Subscriber described below and WT24 7 Page 2 of 6 6 Accepted services The subscriber wishes to receive the following selected services OPTION 1 Tracking units R799 incl VAT installation cost Monthly fees R189 incl VAT per month x 36 months OPTION 2 Tracking units R1 799 incl VAT installation cost Monthly fees R159 incl VAT per month x 36 months OPTION 3 Tracking units R2 680 incl VAT installation cost Monthly fees R116 incl VAT per month x 12 months OPTION 4 Tracking units No installation cost Monthly fees R249 incl VAT per month x 36 months Excludes the cost of RPM Revs per Minute and tagging Please contact us for pricing if you require more than 10 tracking units Quantity Quantity Quantity Quantity Initial i i The above rates and fees include e 24 7 monitoring by our 24 hour Control Room e Park alarm e 24hr GPS and GPRS monitoring e2. any reason whatsoever the value shall be deemed to be nil EXTENDED WARRANTY MAINTENANCE If the Subscriber accepts this option WT24 7 shall maintain and repair the unit should it break for the entire period of the agreement at no extra cost unless circumstances as set out in Clause 6 2 above occur INSURANCE If the Subscriber accepts this option WT24 7 will keep the unit insured against all risks of theft or damage from collision and or any other damage sustained by the product for the duration of the contract TERMINATION If the Subscriber wishes to terminate this Agreement for any reason whatsoever within the first 30 days the Subscriber may apply to WT24 7 for such with a cancellation penalty of 20 of the remaining Agreement term plus de installation costs and return of the tracking unit to WT24 7 SURETY The signatory hereby binds himself herself in his her personal capacity as surety and co principal debtor in solidum for the due performance of all the Clients obligations under this Agreement date Name and surname of signatory Client Witness ID no Address Page 6 of 6
3. copy of a cancelled cheque or bank statement header Account holder Bank Branch Account type Payment date We hereby acknowledge acceptance of the above services and costs and authorise WT24 7 or its cessionary in terms of the VEHICLE TRACKING amp GSM SERVICES CONTRACT to draw against my our banking account details indicated above varying amount Name Date Name Date Account no Branch code Current Savings 1 day of the month Signature Signature Transmission 5 Declaration The subscriber warrants that the above information is true and correct and by his her their signature acknowledges entering into a VEHICLE TRACKING amp GSM SERVICES AGREEMENT with WT24 7 on WT24 7 s standard Terms and Conditions as provided in this contract Name Date Name Date Signature Signature Subscriber account no Fitment centre name Invoice no Installation certificate no Sales representative Private individual Business Both Checked amp captured by FOR OFFICE USE ONLY Copy of ID Cancelled Order no cheque Debit order details verified
4. event that a third party is paying the Customer s subscription this shall in no way limit the Customer s obligation to pay such subscription in the event of the third party failing to do so The Customer agrees that the amounts contained in a Tax Invoice issued by WT24 7 shall be due and payable unconditionally in cash on installation or if the Customer is a Credit Approved Customer within 30 THIRTY days from the end of the month in which the Tax Invoice has been issued by WT24 7 The Customer may not withhold payment of any amount due in terms of this contract for any reason whatsoever and no extension of time for payment of any amount shall be binding unless agreed to in writing by WT24 7 3 6 3 7 3 8 3 9 The Customer is not entitled to set off any amount due to the Customer by WT24 7 against this debt The Customer agrees that a certificate issued and signed by any director or manager of WT24 7 or its duly appointed auditors from time to time whose authority need not be proved shall be prima facie proof of the indebtedness of the Customer at the date of such certificate Any printout of computer evidence tendered by any party shall be admissible evidence and no party shall object to the admissibility of such evidence purely on grounds that such evidence is computer evidence or that the requirements of the Electronic Communications and Transactions Act 25 of 2002 have not been met The Customer expressly agrees that n
5. individual version of the product SMS means Short Message Service Subscription charge means the monthly amount exclusive of VAT payable by the Customer for the service as set out on the face hereof Territory means the Republic of South Africa User manual means the user manual in respect of the product to be installed for the Customer on the installation of the product VAT means Value Added Tax payable in terms of the Value Added Tax Act No 39 of 1991 as amended Vehicle means the vehicle in which the product will be installed 2 DURATION This agreement shall commence on the commencement date and shall endure for a fixed period of 36 THIRTY SIX months from the commencement date where after it shall continue indefinitely unless and until it is terminated by either party on the giving of 3 THREE months written notice to the other party 3 SUBSCRIPTIONS 3 2 3 3 3 4 3 5 The Customer shall pay the monthly subscriptions in advance by way of direct bank debit order to WT24 7 from time to time WT24 7 shall be entitled to increase the subscription by the giving of not less than 30 THIRTY days written notice to the Customer Any amounts not paid timeously shall become payable together with interest thereon and the penalties charged to WT24 7 by the bank from the date when the amount became due and payable until the date of payment at 2 TWO PER CENT above the prime rate In the
6. km All additional charges shall be payable by the Customer in terms of the Standard Rates of WT24 7 for any goods and services rendered then charged by it to its usual customers which rates may be obtained on request The Customer shall be entitled to an agreed number of SMS s in order to obtain information per month In respect of a Secure test and emergency poles shall be charged at the usual rate charged by WT24 7 In the event that a Customer exceeds the allowable monthly usage then such Customer shall be charged for such extra usage as provided for in Clause 8 6 CESSION AND DELEGATION The Customer may not delegate cede and or in any other way deal with the product and or this contract without WT24 7 s prior written approval OPERATION IN TERRITORY The Customer acknowledges that the product will only operate in the territory in the event that a GSM network of the GSM service provider is available and obtaining a signal in the area where the vehicle is being operated OWNERSHIP Ownership in the Sim card and connected GSM subscription shall always vest in WT24 7 12 GENERAL 12 1 12 2 12 3 12 4 12 5 12 6 12 7 12 8 This document contains the entire agreement between the parties and neither of them shall be bound by any undertakings representations warranties promises and the like not provided herein and no alteration or addition to this agreement shall be valid unless agreed to by both parties re
7. of this Agreement shall nevertheless remain binding and continue with full force and effect Any order is subject to cancellation by WT24 7 due to acts of God or any circumstance beyond the control of WT24 7 including without restricting this clause to these instances inability to secure labour power materials or supplies war civil disturbance riot state of emergency strike lockout or other labour disputes fire flood drought or legislation Any order is subject to cancellation by WT24 7 if the Customer breaches any term of this Agreement or makes any attempt of compromise liquidation sequestration termination or judgement is recorded against the Customer or any of its principals Ownership in all goods sold remains the property of WT24 7 until they are paid for in full INDEMNITY The Customer hereby indemnifies WT24 7 against any claims for damage to the vehicle resulting from a refusal on the part of the vehicle manufacturer to honour the vehicle warranty or maintenance plan which refusal is based on the product having been fitted to the vehicle The Customer indemnifies WT24 7 against any claims for damage to the vehicle which are not covered by the vehicle manufacturer s warranty and which can be linked to the Product installation and or functioning Where the Customer has selected the immobilisation option he acknowledges that neither WT24 7 its subsidiaries or affiliates accepts or shall have liability of whate
8. Managing of fuel usage and fuel reports e Assist 24 hour alerts e POI reports e Email alerts free as required e Fuel reports Real time tracking and monitoring Daily trip reports e Real time updates every 10 seconds e SARS compliant travel log book business private e View of routes travelled by individuals amp drivers e Drivers licence renewal reminder per driver e Multiple vehicle monitoring simultaneously using our e Vehicle licence renewal reminder per vehicle multi screen technology e Vehicle service reminder e 24 hour history amp trip reports plan a trip for your driver e 24 hour online tests e Setting of pre defined areas for your vehicle s e Easy client accessibility we are 100 web based e Geo fencing e 24 hr vehicle shut down in the event of vehicle theft e Zone alarms permitted areas and no go zones only if immobiliser taken e Over border alerts e Door reports only if door alarm taken e Over speeding alerts reports e Tagging reports only if tagging taken e Over idle alerts reports e Insurance and ICASA approved e Power down alerts and battery tamper alerts with 24 hour control room monitoring Rates for optional extras Quantity Initial Tagging with anti theft auto reporting 24 7 email alert R999 once off amp R30 monthly Tagging with anti theft auto reporting 24 7 24 hour R999 once off amp R30 monthl control room monitoring y Tagging with anti theft auto reportin
9. WE TRACK 24 7 Reg No 2010 0520 23 PO Box 1333 Durbanville Cape Town 7551 Tel 086 111 7673 E mail info wetrack247 co za VEHICLE TRACKING amp GSM SERVICES CONTRACT This form duly completed and the attached Terms and Conditions and Vehicle Addendum forms part of the contractual agreement entered into by and between the SUBSCRIBER named and identified in the following lines and We Track 24 7 hereafter referred to as WT24 7 1 Private individuals Please include a copy of the relevant ID and bank statement Surname Title ID No Current employer Insurance co Broker Name of spouse Marital status tick one Spouse s ID First Name s Tel no Policy no Single Married COP ANC with Accrual ANC no Accrual 2 Businesses Companies Please include all relevant documentation Company name Contact person Registration no VAT no Insurance co Policy no 3 Invoicing information Postal address Physical address Telephone Cell number Code Code Fax E mail Page 1 of 6 4 Debit order authorisation Please attach a
10. any whose full details are set out on the face of the document paragraph 1 and or 2 hereof WT24 7MC means We Track 24 7 Monitoring Centre False alarm means an alarm message sent to a WT24 7MC in respect of a panic alarm area violation or battery tampering where such a condition is not an actual emergency and the Customer authorised user has not notified the WT24 7MC in respect thereof GSM Service is the service rendered by a cellular service provider for transmitting location and speed data from the product to an authorised user s cell phone and the WT24 7MC Installation certificate means the certificate issued by a WT24 7 installer certifying that the product has been successfully installed in the vehicle Occurrence means the happening of an event which initiates the recovery process or some other action for which the product is designed Prime rate means the prime rate charged by Standard Bank of South Africa from time to time to its most favoured subscribers on unsecured overdraft accounts in which regard a certificate signed by an official of the said bank stating the interest rate applicable from time to time shall be prima facie proof of such interest rate Product means the WT24 7 Secure range of products to be installed in the Customer s vehicle Service means the package of services detailed in the price list and Stolen Vehicle Recovery and GSM Services contract with reference to each
11. duced to writing and signed by the Customer and a duly authorised representative of WT24 7 In the event that WT24 7 institutes any legal proceedings of any nature whatsoever against the Customer arising out of this agreement the Customer shall be liable to pay all the legal expenses of WT24 7 on the attorney and own client scale including but not limited to any tracing fees collection charges valuation fees stamp duties or any other costs WT24 7 may incur in respect of such an action The Customer agrees that WT24 7 will not be required to furnish security in terms of Rule 62 of the Rules of Court of the Magistrate s Courts or in terms of Rule 47 of the Law of the Supreme Court 59 of 1959 Any document shall be deemed duly presented to and accepted by the Customer i within 5 days of prepaid registered mail to any of the Customer s business or postal addresses or to the personal address of any director member or owner of the Customer or ii within 24 hours of being faxed to any of the Customer s fax numbers or any director member s or owner s fax numbers or iii on being delivered by hand to the Customer or any director member or owner of the Customer or iv within 48 hours if sent by overnight courier or v within 7 days of being sent by surface mail or vi within 24 hours of being e mailed to any e mail address provided by the Customer The Customer chooses its address for any notification or service of legal documents or proc
12. esses as the business address or the physical addresses domicilium citandi et executandi of any Director in the case of a company Member in the case of a close corporation or of the Owner s or Partner s The Customer undertakes to inform WT24 7 in writing within 7 days of any change of Director Member Shareholder Owner or Partner or address or 14 days prior to selling or alienating the Customer s business and failure to do so will constitute a material breach of this Agreement Upon receipt of such written notification WT24 7 reserves the right at its sole discretion to withdraw any credit facility advanced to the Customer The Customer hereby consents to the storage and use by WT24 7 of the personal information that it has provided to WT24 7 for establishing its credit rating and to WT24 7 disclosing such information to credit control companies banks and other institutions involved in rating credit The Customer agrees that WT24 7 will not be held liable for the good faith disclosure of any of this information to such third parties and that no further specific consent needs to be obtained for the transfer of such information to a specific third party Each provision of this Agreement is severable from the other provisions Should any provision be found to be invalid or unenforceable for any reason 12 9 12 10 12 11 13 13 1 13 2 13 3 14 14 1 14 2 14 3 18 Signed at On the remaining provisions
13. ever suspend the service either in whole or in part in the event of any one or more or all of the following occurring Technical failure of the GSM network and or its reporting structures modifications maintenance to the GSM network by the GSM service provider Due to any Government and or regulatory authority requirement The GSM provider ceasing to make the network available to WT24 7 or if it stops trading for any reason whatsoever The Customer defaults in terms of the operating instructions in the user manual or fails to make any payment of any instalment on the due date thereof WT24 7 is prevented from rendering the service due to force majeure Any cancellation by either party after the initial period of the contact Automatically and without prior notice and without liability on the part of WT24 7 in the event of the Customer utilising the service in any manner deemed by WT24 7 in its sole and absolute discretion to be inappropriate and the Customer hereby indemnifies and holds WT24 7 harmless against any claim that may arise against WT24 7 as a result of such improper use of the service Automatically further if the Customer or authorised user misuses the system The Customer failing to inform WT24 7 in writing within 7 SEVEN days after the change of any Director Member Shareholder Owner or Partner or address or the alienation by the Customer of its business and failure to give such notice shall constitute a materia
14. g 24 7 immobiliser amp installation and 24 hr shut down R1 799 once off amp R30 monthly Rates for value added services Quantity Initial Pee R39 per month Real time monitoring by 24 hour control room included in monthly fee SMS alerts R1 per SMS I R10 per month Low battery power down phone notification included in monthly fee Unit insurance in case of theft R35 per month Stolen vehicle recover R25 per month Roadside assistance R16 per month SIM data from outside South Africa R25 per month NOTE All prices include VAT Page 3 of 6 7 Vehicle details Registration no Engine no VIN no Vehicle make eg VW Model eg Polo Year Colour Preferred town suburb for fitment 8 Authorised user details Primary user Tel no ID No Polling access required Yes No Cell no Secondary user Tel no ID No Polling access required Yes No Cell no Third user Tel no ID No Polling access required Yes No Cell no The subscriber requires WTL to react to alarms from the vehicle and to respond to telephonic requests for information service from
15. l breach of this Agreement by the Customer to which WT24 7 shall have the right at its sole discretion to cancel the Agreement alternatively to withdraw any credit facility advanced to the Customer and demand payment of any amount then outstanding by the Customer in full INITIAL Page 5 of 6 8 8 2 8 3 8 4 8 5 8 6 8 7 10 11 ADDITIONAL CHARGES The Customer shall be liable for all additional charges in respect of the de re installation of the product any false alarms after the third one for any specific month incident reports testing the secure units etc Additional ground recovery after the 1 recovery per vehicle per month will be charged at R500 VAT per hour This will be for the account of the Customer In the event that the Customer utilises the international roaming facility he will be liable for the additional costs incurred by SMS GPRS transmissions made while outside of the territory The Customer shall be entitled to request the number of reports transmit the number SMS s and have a maximum data transfer per month as set out in the contract or user manual as the case may be Any usage in excess to the allowable amount per month will be charged as per Standard Rates of WT24 7 for such excess Installations are to be performed at WT24 7 branches or approved fitment centres Where on site installations are agreed upon travelling in excess of a 100km round trip will be charged at R2 75
16. o debt owed to WT24 7 by the Customer shall become prescribed before the passing of a period of 6 SIX years from the date the debt falls due 4 LIMITATION OF LIABILITY Whilst WT24 7 shall take every care to ensure that all reasonable efforts are made regarding the product and the service such product and service can be affected by factors outside WT24 7 s control WT24 7 does not accordingly provide any warranty nor accept any liability arising in respect of any failure in the provision of the service arising from any negligence or gross negligence on the part of WT24 7 or any damage including any loss of profits business or revenue or any consequential loss suffered by the Customer as a result of any failure of the product The Customer remains responsible for ensuring that the product is comprehensively insured at all times whether on a rental option or otherwise CUSTOMER S RESPONSIBILITY 5 2 5 3 The Customer should on a weekly basis upon prior notification to WT24 7 test the panic and other alarm statuses where applicable with the WT24 7MC to ensure that the product is always in good working order In the event of an occurrence and the Customer s vehicle being recovered should the Customer elect not to collect the vehicle at the scene he hereby duly authorises the recovery service provider to tow the said vehicle away from the scene at the Customer s risk that such vehicle will be stored at the Customer s risk and
17. that he she it will be liable to the recovery service provider for any storage costs which become payable in respect of the storage of the said vehicle commencing from 24 TWENTY FOUR hours after the vehicle has been delivered to the recovery service provider s premises All costs incurred in this regard shall be for the account of the Customer The Customer shall inform the vehicle manufacturer of the fitment of the product where the vehicle manufacturer requires such notification 6 WT24 7 S RESPONSIBILITY 6 1 6 2 7 1 2 7 1 3 7 1 5 7 1 6 7 1 7 Whilst every care will be taken by WT24 7 in the installation of the product no liability shall be assumed of any nature whatsoever by WT24 7 in respect of there being any damage to the vehicle as a result of such installation of the product in the vehicle prior to or after installation unless noted on the installation certificate WT24 7 shall be responsible for the repair and or replacement in its sole discretion of the product or any parts thereof at no charge to the Customer during the first 12 TWELVE months from the date of installation where the product is found to be defective due to faulty components workmanship or design but excluding any tampering modification collision and or other damage sustained by the product outside the control of WT24 7 SUSPENSION AND TERMINATION OF SERVICE WT24 7 may at any time without notice and without incurring any liability whatso
18. the subscriber or authorised users named below who are to have cellular phone access to the secure unit and the information Subscriber signature Date Please fax your completed form to 021 975 2477 Page 4 of 6 TERMS AND CONDITIONS 1 INTERPRETATION In this Agreement 1 1 1 2 1 231 1 2 3 1 2 4 1 2 5 1 2 6 1 2 7 1 2 10 1 2 11 1 2 12 1 2 13 1 2 14 1 2 15 1 2 16 12 17 1 2 18 1 2 19 Clause headings are for convenience and shall not be used in this interpretation Unless the context clearly indicates a contrary intention an expression which denotes any gender includes the other genders a natural person includes an artificial person and vice versa the singular includes the plural and vice versa and the following expressions bear the meanings assigned to them below and cognate expressions bear corresponding meanings Agreement means this agreement including the front page as well as any other annexure from time to time incorporated by reference to this agreement Authorised users means those who may be authorised by the Customer to request position updates in respect of the vehicle from the WT24 7MC or to request immobilisation of the vehicle Commencement date means the date of the installation certificate WT24 7 means We Track 24 7 Registration No 2010 0520 23 Customer means the subscriber who is the person and or comp
19. ver nature and howsoever arising in respect of any claim damages loss expense injury or loss of life which may occur directly or indirectly as a result of the immobilisation function functioning not functioning or malfunctioning BREACH In the event that the customer fails to pay any amount due in terms of this Agreement or is in breach of any other term of this Agreement and after having received due notice thereof from WT24 7 and failing to remedy such breach within 7 SEVEN days thereof then and in that event WT24 7 shall be entitled to immediately institute action against the Customer claiming from the Customer the full balance outstanding in respect of any uncompleted portion of the initial period of 36 THIRTY SIX months or to cancel the Agreement and take possession of any goods delivered to the Customer and claim any damages suffered These remedies are without prejudice to any other right WT24 7 may be entitled to in terms of this Agreement or in Law In the event of cancellation by WT24 7 the Customer shall be liable to pay a the difference between the selling price and the value of the goods at the time of repossession and b all other costs incurred in the repossession of the goods The value of repossessed or retained pledged goods shall be deemed to be the value placed on them by any sworn valuator after such repossession and such valuation shall be conclusive proof of the value If the goods are not recovered for
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