iVMS-4500 (iOS) Mobile Client Software
Contents
1. edit the receiver s account and email subject and click Send to send the pictures and videos to the designate email account If you want to delete the pictures and videos in batch perform the steps below Steps 1 You can click and then select the pictures and videos you want to delete 2 Click to delete the selected file s Or you can click to cancel Picture Management Steps 1 Click and select Picture amp Video to enter the Picture amp Video Management interface 2 Click a picture and the picture displays in full screen You can click W if you want to delete it and click i to export the picture to your photo album or send it to your email 33 iVMS 4500 iOS Mobile Client Software 2015 01 T 18 74 ym IPCamera i 2 r 4 a N i gt lt J Garage C j 3 You can pinch two fingers together to zoom out or spread them apart to zoom in the picture Or you can double click on the picture to realize digital zoom You can also slide to pan the picture under zoom in mode 4 Click lt _ to back to the Picture amp Video Management interface Video Management Steps 1 Inthe Picture amp Video Management interface click a video and the video shows in full screen You can click if you want to delete it and click UM to send it to your email Note Exporting the clipped video to your photo album is not supported 2 5 n 2 Click to play it You can slide the time line ba2. iVMS 4500 iOS Mobile Client Software New Device 01 Camera 01 PIR Alarm New Device 01 Camera 01 Line Crossing Alarm EP Alarm PR PKI New Device 01 Camera 01 Intrusion Alarm AN New Device 01 Camera 01 Scene Chanae Alarm PAK New Device 01 Camera 01 Audio Abnormal Alarm AX O N New Device 01 Camera 01 Defocus Detection Alarm k X Ni New Device 01 Camera 01 Face Detection Alarm A New Device 01 Camera 01 Video Tamperina Alarm k XK N New Device 01 Camera 01 Video Loss Alarm x 4 New Device 01 A1 I O Alarm Set Alarm Notification 2 Youcan select a piece of alarm information and slide the item to access the Delete button Click Delete to delete the selected alarm information 3 If you want to clear all the alarm information you can click Notes Upto 1000 pieces of alarm information can be displayed on the alarm information list The alarm supported to be pushed to the software includes motion detection alarm video loss alarm video tampering alarm sensor alarm line crossing detection alarm intrusion detection alarm face detection alarm scene change detection alarm audio exception alarm defocus detection alarm and PIR alarm Alarm Linkage Steps 1 In the Alarm Management interface select a piece of alarm information and click PN In the pop up message box select Live View or Remote Playback to view the live view or record fil
3. E to access the following dialog box 00 Set Delete Call 3 Slide the number area to set the preset No Note The preset No should be between 1 and 256 4 Click Set to finish the preset settings You can click Delete to delete the preset Calling a Preset For the programmed preset you can slide to set the preset No in the dialog box and click Call to call it After completion of PTZ control click f gt to hide the PTZ control panel Image Quality There are two defined image quality types provided including Clear and Fluent And 22 iVMS 4500 iOS Mobile Client Software you can also customize the image quality Click to adjust the quality according to the performance of your network and phone hardware Notes If you change the image quality the live view and recording of the device may be affected due to the new settings For EZVIZ device you can set the image quality as Clear or Fluent Customize the Image Quality Steps 1 Click Custom to activate the customized panel shown below Custom gt Stream Type gt Resolution gt Frame Rate gt Bitrate Confirm 2 Configure the parameters according to actual needs including Stream Type Resolution Frame Rate and Bitrate 3 Click Confirm to save the settings Note The live view effect is related to the performance of your network and phone hardware If the live view is not fluent or the screen appears blurred please reduce the res
4. Mobile Client Software You can click Start Live View to live view the newly added device Please refer to Chapter 5 for detailed operation about live view Devices A Alias Register Mode Address Port User Name Password eeeeee Camera No Start Live View Click to return to the Device Management interface The successfully added new device will be displayed in the Device Management interface Password Strength When the device is successfully added the software judges the password strength automatically If you use weak or risky password which can be easily guessed or cracked the password security displays In this case we highly recommend you to use a strong password to ensure your data security A strong password ranges from 8 to 16 characters and must contain at least three of the following categories numbers lowercases uppercases and special characters Activating the Device For manual adding and online device adding if the device to be added has not been activated yet a window will pop up to ask you activate the device Click Confirm in the window to activate the device Note You must activate the device before you can properly access to it Steps 1 Create a password for the admin account of the device and confirm the password The software will judge password strength automatically and we highly recommend you to use a strong password to ensure your data security A strong password ranges fro
5. clicking Feedback in the About interface Our technical engineers will handle your problems and suggestions as soon as possible 42 iVMS 4500 iOS Mobile Client Software Appendix Version History V4 2 Added New Features 1 You can search and add the online device in the same local area network with the iPhone and edit its network parameters 2 Provide hardware decoding for live view and playback 3 You can adjust the image quality types including Clear and Fluent for EZVIZ device during live view according to the performance of your network and phone hardware V4 1 Added New Features 1 Provide region selection for the first time you run the iVMS 4500 software You can also change the region in Configuration page 2 You can set the Wi Fi network for the device and add it automatically by adding or scanning the device serial No V4 0 Added New Features 1 Newly designed UI to provide a new experience and the convenient operation 2 Provide 1 4 9 16 window division mode for live viewing up to 16 cameras at the same time 3 Provide 4 window division modes for remotely playing back the record files of up to 4 cameras at the same time 4 Simplify the image quality to Clear Fluent and Custom 5 The speed of the remote playback can be set as 1 4X 1 2X 1X 2X and 4X You can select the playback speed as desired 6 During multi window division mode you can drag and move the window to adjust the window se
6. configure Wi Fi settings and select the region Enable hardware decoding for live view or playback View software s version information help file and new features Configuration iVMS 4500 iOS Mobile Client Software Chapter 4 Device Management 4 1 Adding a Device You need to add a device firstly that all operations such as live view playback and device management can be accessible Note Before you add a device you should select the region where your device is located Otherwise the live view playback and alarm notification of the devices will fail Steps 1 Click and select Devices to enter the Device Management interface Devices 2 Four ways are available for adding the devices gt Manual Adding 1 Click and select Manual Adding Alias Edit a name for the device as desired Register Mode Select the register mode to HiDDNS IP Domain or IP Server e HiDDNS When the device is registered on the HiDDNS server you need to enter the device domain name registered on the server e IP Domain You can access the device through fixed IP address or domain name You need to edit the IP address or domain address and the port of the device e P Server You can access the device through IP Server You need to set the IP Server address and device identifier which is the device name or device serial No iVMS 4500 iOS Mobile Client Software User Name Input the user name of the added device Pass
7. division Select a camera for live view Capture picture of the selected live view window Record the video of the selected live view window PTZ control panel Image quality panel Stop all the live view Audio control Two way audio Alarm output control panel Digital zoom Note You can slide the icon toolbar to show the hidden icons Start Live View Steps 18 iVMS 4500 iOS Mobile Client Software 1 Click to enter the Camera List interface Click a device node to list all the cameras under it Optional You can also click to enter the Camera List interface and select one camera for live view Note The name of the camera under the device is obtained from the device 2 Check checkbox in the device item to select all the cameras under it or check checkbox in the camera item to select the specific camera as desired Notes You can slide the camera list downwards to refresh the device status ifthe channel zero is supported by the device and it has been configured you can select to live view by channel zero f there is only one channel under the device the icon of the device shows as EOS Otherwise it shows as 2 Upto 16 cameras can be selected for live viewing at the same time Camera List ST My Cameras Q Intersection Q C K Garage C K Speed Dome Vv C K North Cross Vv Start Live View 3 DE 3 Click Start Live View to start live view of the selected camera s Or you can clic
8. software successfully you can click to start the software 2 2 Uninstalling the Software rN Click and hold the in the program list until it changes to O Click u to uninstall the mobile client software iVMS 4500 iOS Mobile Client Software Chapter 3 Running the Software After having installed the software successfully click to run the software 3 1 Region Selection The first time you run the iVMS 4500 software you should select the region where your device is located Otherwise the live view playback and alarm notification of the devices will fail Steps 1 Click Select Region field and select the country from the corresponding continent Select Region Select Region gt Europe gt Asia gt America gt Africa gt Oceania Cancel 2 Click Enter to enter the main page of the software Note If you need to change the selected region after that you can go to the Configuration page and select the region again 3 2 Password Protection With the password protection enabled only the user that has the password can access the software Task 1 Enable Password Protection Steps 1 Click and select Configuration to enter the Configuration interface iVMS 4500 iOS Mobile Client Software Configuration E Password Protection t Traffic Statistics Wi Fi Settings U Region Hard Decoding Preferred lt Help D About 2 Click Password Protection and then set the
9. switch of Password Protection as on to enter the password settings interface 3 Enter the password for the software and confirm it to activate the password protection Next time if you want to run the software after exit you need to enter the password to log in first Task 2 Modify the Password Click Password Protection and then click Modify Password and enter corresponding information to change the password Task 3 Disable Password Protection Steps 1 Click Password Protection and then set the switch of Password Protection as off to disable the password protection 2 Enter the password to confirm the settings 3 3 Interfaces Introduction The software has seven main functions including Live View Remote Playback Device Management Alarm Management Picture amp Video Management Cloud Management and Configuration iVMS 4500 iOS Mobile Client Software Live View You can click to activate the main menu Description of Main Menu Menu iescriptions Live view PTZ control local recording alarm outputs Live View control etc Remote Playback Play back the recorded files stored in the device Display device list add delete modify device view device information etc Enable alarm notification manage alarm information and Alarm view the alarm linkage information the devices which support the Cloud service Configure password protection and email feedback Check the traffic statistics
10. HIK VISION iVMS 4500 iOS Mobile Client Software User Manual V4 2 UD 6L0202D2114A01 iVMS 4500 iOS Mobile Client Software COPYRIGHT 2015 Hangzhou Hikvision Digital Technology Co Ltd ALL RIGHTS RESERVED Any and all information including among others wordings pictures graphs are the properties of Hangzhou Hikvision Digital Technology Co Ltd or its subsidiaries hereinafter referred to be Hikvision This user manual hereinafter referred to be the Manual cannot be reproduced changed translated or distributed partially or wholly by any means without the prior written permission of Hikvision Unless otherwise stipulated Hikvision does not make any warranties guarantees or representations express or implied regarding to the Manual About this Manual This Manual is applicable to iVMS 4500 Mobile Client Software The Manual includes instructions for using and managing the product Pictures charts images and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to firmware updates or other reasons Please find the latest version in the company website http overseas hikvision com en Please use this user manual under the guidance of professionals Trademarks Acknowledgement HIKVISION and other Hikvision s trademarks and logos are the properties of Hikvision in various jurisdiction
11. ION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATER PREVAILS iVMS 4500 iOS Mobile Client Software Contents Chaprert INtFOdUCtioni basici iaia 4 LIOVeVieW ilaele 4 L 2 SVSstemi ReQuiremenisialccccllccieiia 4 L3 CONVenio sara 4 Chapter 2 Installing and Uninstalling the Software 5 2 lIpstalins tnesSoltwore rea 5 2 2 Uninstalline tne SoftWare sssiluc lilla 5 Chapter 3 Runnine thne sSoltwWafe alia 6 Bs RECOM Sel CCl OMe ssaa 6 3 2 Password Protectiolii irreale 6 3 3 Interfaces INCFOGUCHONicricieiiall 7 Chapier4 DevieeiMansgement aallielliaia data 9 A 1Agdins aDevice ira 9 4 2 0dilyinza Device una 16 43 Deleting a DEVICE agili 16 chanter STNE VIEW oiea ae ea air 18 Chapter Remote Piaybactt clean 26 Chapter7 AlarmiManagement nalclee ia 30 Chapter 8 Picture amp Video Management 33 Chapter Ioud SEEVE santaer en een N atte nen too ne Sn See ne an ae aro ee on eer 36 Chapter L0 System Configuration 1a 39 APPEN iena cai 43 MENSTOM FUSTO Y aioe a E E EE 43 iVMS 4500 iOS Mobile Client Software Chapter 1 Introduction 1 1 Overview iVMS 4500 iOS mobile client software which is designed for iPhone on the basis of iOS Version 7 0 or higher can be used to remotely monitor the live video from embedded DVR NVR network camera network speed dome and encod
12. Month The traffic data consumed this month History The traffic data consumed since you started using the software 3 Optional You can click Clear All to empty the data Wi Fi Settings The software provides the function of generating the QR code of Wi Fi network The network camera can scan the QR code to connect to the Wi Fi network conveniently Steps 1 Click and select Configuration to enter the Configuration interface 2 Click Wi Fi Settings to enter the Wi Fi Settings interface Wi Fi Settings Wi Fi Name Password Encryption 3 Enter the Wi Fi Name known as SSID and password of the Wi Fi network select the encryption type which should be the same as the settings of the router and click Generate to generate a QR code for the Wi Fi network Note If you select NONE as the encryption type the password for the Wi Fi is not required 4 The network camera can connect to this network by scanning the QR code Notes This function should be supported by the network camera For detailed operation of the camera please refer to the User Manual of the network camera Region You can change the region where your device is located 40 iVMS 4500 iOS Mobile Client Software Steps 1 Click and select Configuration to enter the Configuration interface 2 Click Region to enter the Region interface 3 Select the country from the corresponding continent Note There will pop up a hint box after you select
13. ck Add gt Wi Fi Configuration 1 Click and select Wi Fi Configuration Activate Refresh All Filter Resource Usa HDD Sst o o 2 Input the device serial No 9 bit or click El and use your phone to scan the serial No on the device label by aligning the QR Code or Barcode with the scanning frame 3 Click Next and input the password if required of the Wi Fi network that your iPhone connects to Wi Fi Information TEST Next 11 iVMS 4500 iOS Mobile Client Software 4 Click Next to enter the Before You Start page Follow the hints on the page to properly place and set the device to be added 5 Click Next and the device starts connecting to the Wi Fi network Before You Start Next 6 Set the following parameters after the device is connected to the Wi Fi network The IP address and port No can be automatically obtained Alias Edit a name for the device as desired User Name Input the user name of the added device Password Input the password of the added device Camera No The number of the camera s under the device can be obtained after the device is successfully added 7 Click to add the device gt Online Device Adding 1 Click and select Online Device 2 The online devices in the same local area network with the iPhone will be displayed Select the devices to be added from the list Notes Make sure the device s Multicast Discovery function is enabled so
14. e full screen mode Note Please release the rotation lock of the iPhone to realize this function You can touch the screen to activate the control panel after it hides 28 iVMS 4500 iOS Mobile Client Software Remote Playback 203 5 07 fi 08 08 56 Kig See p Icon Description Capture picture of the playback video No Clip the playback video UU Pause the playback Adjust the playback speed Stop the playback Audio control Digital zoom 29 iVMS 4500 iOS Mobile Client Software Chapter 7 Alarm Management In Alarm Management interface you can enable alarm notification manage alarm information and view the alarm linked video Alarm Notification Steps 1 Click and select Alarm to enter the Alarm Management interface 2 Click Set Alarm Notification to enter the Set Alarm Notification interface Set Alarm Notification Intersection 3 Select a device and set the as to enable the alarm notification of the device In this way the alarm information can be pushed to your iPhone at the first time Note The device should be armed and support alarm notification 4 When you receive a notification it appears briefly at the top of the screen You can ignore the notification or click it to address it right away Otherwise the notification displays in the alarm information directly Alarm Information Steps 1 Inthe Alarm Management interface you can view the received alarm information 30
15. e of the camera that occurs motion detection video loss video tampering line crossing intrusion face detection scene change detection audio exception defocus detection or PIR alarm Note The related record file will be played from 30s before the alarm occurs to 90s after the alarm E g if the motion detection alarm occurred at 11 30 00 then the record file is from 11 29 30 to 11 31 30 31 iVMS 4500 iOS Mobile Client Software Alarm Linkage New Device 01 Camera 01 Scene Change Alarm Live View Remote Playback Cancel 32 iVMS 4500 iOS Mobile Client Software Chapter 8 Picture amp Video Management In Picture and Video Management interface you can view and manage the local video files and pictures that you manually record clip and capture in Live View and Remote Playback interface You can also export the pictures to your photo album of your iPhone or send the pictures and videos to your email The pictures and videos are dispalyed by date If you want to export pictures to your photo album please perform the following steps Steps 1 Click and then select the pictures for exporting 2 Click and select 3 Click Confirm to export the selected pictures to your photo album If you want to send the pictures and videos to your email please follow the steps Steps 1 Click and then select the pictures and videos for sending 2 Click andselect 3 On the pop up email interface
16. er via wireless network play back record files locally store and manage pictures and videos manage alarm notification and information control alarm output and realize PTZ control as well iVMS 4500 software also provides the Cloud service for managing your Cloud account and the added devices With this software installed in your iPhone you are able to log onto the front end device via Wi Fi 3G or 4G besides if there is no public IP available for the device it s accessible by using a dynamic domain name or by mapping ports to the public IP of router Notes Wi Fi 3G or 4G access service must be supported by the iPhone Network traffic charges may be produced during the use of this client software Please refer to the local ISP 1 2 System Requirements iOS 7 0 or higher version including iPhone 4 iPhone 4S iPhone 5 iPhone 5C iPhone 5S iPhone 6 and iPhone 6 Plus series products 1 3 Conventions In order to simplify the description we define the iVMS 4500 iOS mobile client software as software and DVR NVR encoder network camera network speed dome as device in the following chapters iVMS 4500 iOS Mobile Client Software Chapter 2 Installing and Uninstalling the Software 2 1 Installing the Software Steps 1 Log onto the App Store 2 Enter iVMS 4500 to search the mobile client software 3 Download and install it to your iPhone 4 After having installed the
17. ge the password Set the as to enable the auto login function To log out of Cloud you can click Logout User Name t 0 Modify Password Email Auto login Logout 38 iVMS 4500 iOS Mobile Client Software Chapter 10 System Configuration In the Configuration interface you can configure password protection and email feedback check the traffic statistics configure Wi Fi settings and select the region enable the hardware decoding and view software s version information help file and new features 6 Password Protection Traffic Statistics gt Wi Fi Settings A Region Hard Decoding Preferred lt Help About Check Traffic Statistics The network traffic consumed during live view and remote playback can be checked You can check the mobile network traffic and Wi Fi network traffic separately Steps 1 Click and select Configuration to enter the Configuration interface Traffic Statistics Current Day OKB Current Month OKB History OKB WI FI Current Day 39 59MB Current Month 398 91MB History 398 91MB Clear All 39 iVMS 4500 iOS Mobile Client Software 2 Click Traffic Statistics to enter the Traffic Statistics interface The recorded traffic data lists Mobile Network Refer to the cellular data consumed during live view and remote playback Wi Fi Refer to the Wi Fi data consumed during live view and remote playback Current Day The traffic data consumed today Current
18. k to return to the Live View interface Note If the camera is live viewed for the first time it plays the live video at sub stream if it supports sub stream otherwise it plays at main stream if not the camera plays at the stream type of the last time 19 iVMS 4500 iOS Mobile Client Software Live View i IO gt va Favorites Configuration You can add the commonly used camera s to the favorites so that you can access the camera s conveniently Steps 1 Perform the Step 1 and Step 2 of Start Live View to select the camera s 2 Click YS to add the camera s to the Favorites 3 Inthe pop up dialog box enter the name for the favorites 4 Click Confirm to save the settings Note Up to 32 favorites can be added The successfully added favorites will be shown in the device list area Camera List A My Cameras Q Intersection C K Garage C K Speed Dome Y _K North Cross Q Start Live View 3 DE If you want to delete the favorites slide it to access the Delete button Click Delete to remove the selected device Window Division 20 iVMS 4500 iOS Mobile Client Software You can click 11 41 2 16 to set the window division as desired When there are multiple pages of playing windows you can slide the screen to go to the next or previous page Live View Live View 2015 01 12 18 44 31 2015 01 12 18 2a IPCamnra ti E Intersection Fluent Intersecti
19. k window P Clip the playback video DU Pause the playback Adjust the playback speed Im Stop the playback 9 Audio control Q Digital zoom Note You can slide the icon toolbar to show the hidden icons Stop Playback You can click to stop the playback Or you can perform the following steps to stop the playback Steps 1 Click and hold the playback window 2 Drag the window upwards and the ll shows on the top of the window 3 Drag the window to the MD until it changes to and then release the window 27 iVMS 4500 iOS Mobile Client Software 2015 01 6 19 7 Clip amp Capture During the playback you can click XP to clip the playback video or click to capture pictures of it The clipped video and captured pictures can be viewed and managed in the Picture amp Video Management interface refer to Chapter 8 Playback Speed You can set the playback speed of the record files as 1 4X 1 2X 1X 2X and 4X Steps 1 Click to select a playing window 2 Click and select the corresponding speed for playback Digital Zoom You can realize the digital zoom during playback of video files Steps 1 Slide the icon toolbar to access the hidden icons 2 Click and then spread two fingers apart to zoom in or pinch them together to zoom out the video Or you can double click on the playing video to realize digital zoom Full Screen Playback During playback you can rotate the iPhone to enter th
20. m 8 to 16 characters and must contain at least three of the following categories number lowercase uppercase and special character 2 Click Confirm to activate the device 15 iVMS 4500 iOS Mobile Client Software 4 2 Modifying a Device Steps 1 Inthe Device Management interface select a device and click the device item to view its parameters 2 Click and then you can modify the parameters of the device according to actual needs Devices Alias Register Mode Address Port User Name Password eeeeee Camera No 3 Click to save the modification 4 Click to return to the Device Management interface 4 3 Deleting a Device In the Device Management interface select a device and slide the item to access the Delete button Click Delete to remove the selected device 16 iVMS 4500 iOS Mobile Client Software Devices Intersection Delete 17 iVMS 4500 iOS Mobile Client Software Chapter 5 Live View After the device is successfully added you can view live video from the devices manage the alarm output of the device and control PTZ movement as well Note The alarm output and PTZ control should be supported by the added device Click and select Live View to enter the Live View interface The screen will be displayed in 4 division mode by default Oa OS INEEDREE Live View m 4 eer DI ld Description Go to the Camera List interface 1 4 9 16 window
21. olution frame rate and bitrate of the camera in Custom mode or set the image quality as Fluent mode The following table shows the recommended frame rate and bitrate configuration for different resolution at H 264 video compression by using iPhone5 HD1080P v Frame rate 6fps Bitrate 1024Kbps _ _UxGA v Framerate 10fps Bitrate 1024Kbps Xea v Frame rate 15fps Bitrate 1024Kbps HD720P v Framerate 20fps Bitrate 1024Kbps ACE v Framerate 25fps Bitrate 1024Kbps vea v Framerate 25fps Bitrate 512Kbps _ cF v v v Framerate 25fps Bitrate 256Kbps _ Stop Live View During the live view you can click Cy it changes to C to stop live view of all cameras And you can also click L to recover the previous live view Or you can perform the following steps to stop live view of the specific camera 23 iVMS 4500 iOS Mobile Client Software Steps 1 Click and hold the live view window 2 Drag the window upwards and the ll shows on the top of the window 3 Drag the window to the until it changes to and then release the window LJ dl to eS Ss bo ES Oo 6 amp BA Gi AlS BR Alarm Output Control You can control the alarm outputs of the added device by the software Note The alarm output should be supported by the device Steps 1 Slide the icon toolbar to access the hidden icons 2 Click to activate the alarm outp
22. on Speed Dome Fluent m 4 eer O 8 dd ere 9 lg Oo i amp BA Q O E DB You can drag and move the window to adjust the window sequence You can double click the live view window to display the camera in 1 division mode and double click again to restore Record amp Capture In live view mode select a live viewing window and click the 55 to record the video of it or click the to capture a picture of it The videos and pictures can be viewed and managed in the Picture amp Video Management interface refer to Chapter 8 Note It is recommended not to record 4 cameras simultaneously during live view due to the performance limit of the iPhone PTZ Control In live view mode select a playing window and click to activate PTZ control panel and the Se changes to do Note The PTZ control should be supported by the added device You can slide on the live view window to realize the pan left right and tilt up down movements You can also pinch two fingers together to zoom out or spread them apart to zoom in the live view 21 iVMS 4500 iOS Mobile Client Software 2015 91412 18 53 41 een Icon Description U Start stop the auto scan SA Zoom control Zoom E8 Zoom m Focus control Focus W Focus Iris control Iris lris fA Set delete and call the preset Setting a Preset Steps 1 Inthe PTZ control mode slide on the live view window to move the camera to the desired scene 2 Click
23. quence 7 You can add the device by scanning the QR code of the device The QR code can be obtained via iVMS 4200 client software or the local memu of the device 8 The software will not remember the Wi Fi information to avoid safety problem V3 4 Added New Features 1 The captured pictures and clipped video during live view and playback can be sent to your email 2 The following alarm can also be pushed to the software includes line crossing intrusion face detection scene change detection audio exception defocus detection and PIR alarm 3 Provide Cloud service to manage your Cloud account and devices 4 Check the consumed network traffic statistics during live view and playback 5 Support generating QR code for Wi Fi network V3 3 43 iVMS 4500 iOS Mobile Client Software Added New Features 1 The captured pictures during live view and playback can be exported to your photo album directly 2 Provide multi language GUI Added languages include Estonian Japanese Korean Russian Thai Traditional Chinese and Turkish V3 2 Added New Features 1 Support alarm notification and information management 2 Local storage and management for picture and video 3 Support local recording during live view and playback mode 4 Double click to realize digital zoom of live view remote playback and captured picture Disable auto lock during live view remote playback and local playback Recover previous live vie
24. r to adjust the playback time Capture a picture of the playback video UU Pause the playback 34 iVMS 4500 iOS Mobile Client Software D Audio control 2015 01 12 18 51 00 00 03 00 00 04 U0 I 3 You can also rotate the iPhone to enter the full screen mode Note Please release the rotation lock of the iPhone to realize this function 35 iVMS 4500 iOS Mobile Client Software Chapter 9 Cloud Serivce The software also supports to register a Cloud account log into your Cloud and manage the devices which support the Cloud service EZVIZ Cloud P2P Account Password Auto login Register Register an Account If you do not have a Cloud account you can register one Steps 1 Click and select EZVIZ Cloud P2P to enter the Cloud interface 2 Click or D atthe top right corner of the interface and select the service area Note Please select the service area according to your location 3 Click Register to enter the account registration interface If you select Hk KX Enter your mobile phone number click Get Verification Code and enter the verification code received by your mobile phone If you select International Enter your email account and the picture verification code Click Get Verification Code and enter the verification code received by your email Note If the picture verification code is not clear you can click Refresh to get a new one 36 iVMS 4500 iOS Mobile Client Sof
25. rt Playback Steps 1 Click and select Remote Playback to enter the Remote Playback interface 2 Click to display the added device list Optional You can also click icon set the start time and end time and select one camera for playback 3 Set the start time and end time in the From and To field to define the search condition 4 Select a device node and click to list all the cameras under it 5 Check checkbox in the device item to select all the cameras under it or check checkbox in the camera item to select the specific camera as desired Notes You can slide the camera list downwards to refresh the device status Only the cameras with record during that period can be played back successfully Upto 4cameras can be selected for remote playback at the same time Intersection C K Garage Speed Dome North Cross Start Playback 2 6 Click Start Playback to start playback Note You can drag and move the window to adjust the window sequence You can double click the playback window to display the camera in 1 division mode and double click again to restore 26 iVMS 4500 iOS Mobile Client Software y 2015 01 19 e sym IPCamera Garage Intersection Garage 2015 01 05 19 46 24 18 00 19 00 20 00 21 00 w i OO C 7 You can slide the timeline bar to adjust the playback time 2015 01 05 19 46 24 18 00 19 00 20 00 21 00 Icon Description Capture picture of the playbac
26. s Other trademarks and logos mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL HIKVISION ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR 1 iVMS 4500 iOS Mobile Client Software INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER INTERNET SECURITY RISKS HOWEVER HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED SURVEILLANCE LAWS VARY BY JURISDICTION PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW HIKVIS
27. that the online network camera can be automatically detected by client software via private multicast protocol in the LAN For details please refer to the User Manual of the network camera For the inactive device you need to create the password for it before you can add the device properly 12 iVMS 4500 iOS Mobile Client Software Online Device 10 25 16 63 a 3 Click the device and you can view the online device details including device information and network information Details A MAC Address Software Version V1 1 0build 1 Serial No IP Address Subnet Mask Gateway Port Add Click to edit the network information Change the device IP address to the same subnet with your iPhone by either modifying the IP address manually or setting the switch of DHCP as on 13 iVMS 4500 iOS Mobile Client Software DHCP IP Address Subnet Mask Gateway Port Click and input the admin password of the device to save the settings 4 Click Add to open the New Device interface New Device Alias Address Port User Name Password 5 Input the required information e Alias Edit a name for the device as desired e User Name Input the user name of the added device e Password Input the password of the added device 6 Click to add the device Notes Ifthe device is successfully added the software can obtain its camera information Up to 256 devices can be added 14 iVMS 4500 iOS
28. the region Make sure that you select the region where the device is located and then click Confirm Select the region that your device such as DVR NVR and IPC is located Otherwise the live view playback and alarm notification of the device will fail Cancel Confirm Hardward Decoding Hardware Decoding can provide better decoding performance and lower CPU usage when playing the HD videos during live view or playback You can switch the of Hard Decoding Preferred to set it as to enable decoding by hardware for live view and playback Notes The Hardware Decoding requires iOS 8 0 or higher version otherwise this option will not be shown For hardware decoding it supports resolutions of 704 576 704 480 640 480 1024 768 1280 720 1280 960 1920 1080 2048 1536 and 2560 1920 For other resolutions it will switch to software decoding New Features and Help Steps 1 Click and select Configuration to enter the Configuration interface 2 ClickAboutto enter the About interface 3 In the About interface click New Features to view the new features of the software 41 iVMS 4500 iOS Mobile Client Software iVMS 4500 New Features Feedback 4 Inthe Configuration interface click Help and you can enter the Help interface You can view the help file of the software Feedback If there is any problem or suggestion when you use the software please feel free to send emails to us by
29. tware Enter Mobile Phone Number Enter Email Mobile Phone Email J VEK 4 Configure the user name and password for your Cloud account to complete the registration Login Steps 1 Click or at the top right corner of the interface and select the service area Enter the user name email account or mobile phone input the password and click Login Notes You can check Auto login checkbox to remember the user name and password log into the Cloud automatically f you forget your password click Forgot Password to verify your account and reset your password Device Management 1 Click and use your phone to scan the serial No on the label of your device by aligning the QR Code with the scanning frame Or you can click and enter the serial No 9 bit of the device and click Search to search the device Notes Only the device that supports the Cloud service can be added The device can only be added to one Cloud account 37 iVMS 4500 iOS Mobile Client Software EZVIZ Cloud P2P Account 2 The successfully added device will list on the device management interface and you can click Start Live View to view the live video of the device 3 On the Devices interface select a device and slide the item to access the Delete button Click Delete to remove the selected device Account Management Click Account and you can manage your Cloud account Click Modify Password to chan
30. ut control panel Alarm Output Alarm Output 03 Alarm Output 04 3 Select an alarm output and click it to set itas O to enable this alarm output You can also click the enabled alarm output toset it as to disable it Digital Zoom You can realize the digital zoom during live view Steps 1 Click to select a playing window 2 Slide the icon toolbar to access the hidden icons 24 iVMS 4500 iOS Mobile Client Software 3 Click and the selected window will be display in 1 division mode 4 Spread two fingers apart to zoom in or pinch them together to zoom out the live view Or you can double click on the live view image to realize digital zoom Full Screen Live View During live view you can rotate the iPhone to enter the full screen mode Note Please release the rotation lock of the iPhone to realize this function You can touch the screen to activate the control panel after it hides Live View A Op Eno Er PA e BL I PCamera i i Icon Description E Ei Rd 1 4 9 16 window division O Capture picture of the selected live view window tom Record the video of the selected live view window Ne PTZ control panel Image quality panel Stop all the live view Audio control Two way audio Alarm output control panel Digital zoom Dine Aw Nz 25 iVMS 4500 iOS Mobile Client Software Chapter 6 Remote Playback You can search the recorded video files stored in the added device for playback Sta
31. w of all selected cameras after being stopped 7 Slide the camera list downwards to refresh the device status during live view and remote playback mode 8 Recover the remote playback after switching from the background 9 Remember the previous register mode for adding new device 10 Add serial No scanning in HiDDNS register mode 11 Display the name of the main menu button 12 Add some hints about configuration or abnormal conditions e g popping up Please check your network connection when the network is abnormal V3 1 Added New Features 1 Support audio control 2 Support email feedback 3 Support digital zoom V 3 0 Added New Features New designed GUI provides convenient operations iPhone5 is supported Up to 16 ch synchronous live view Support live view by page Support live viewing channel zero Optimize the playing performance Display the quick operation guide and main features of the software Check new version automatically Image quality configurable during live view mode Alarm outputs control 11 Password protection Modified 1 Optimize PTZ control 2 Delete the Alarm Management settings 3 Delete the channel configuration 4 Cancel the registration when logging in for the first time oy ule Oe Fa RES gt 0402001050810 44 First Choice for Security Professionals HIKVISION www hikvision com
32. word Input the password of the added device Camera No The number of the camera s under the device can be obtained after the device is successfully added 2 Click to confirm the settings New Device Alias Register Mode Server Address Identifier User Name Password Camera No 1 gt Scanning QR Code 1 Click and select Scan QR Code 2 Use your iPhone to scan the QR code of the device to be added by aligning the QR Code with the scanning frame Note The QR code can be obtained via iVMS 4200 client software or the local menu of the device Device Local Menu Manu gt Maintenance gt Device Info Camera Record Alarm Network HDD Device Name Embedded Net DVR Model DS 9016HF RT Serial No 1620120802BBRR408198462WCVU Firmware Version V3 2 0 Build 150109 Encoding Version V1 0 Build 150109 iVMS 4200 V2 3 0 4 or above In the Device Management module select Server tab click to select a device and click QR Code to pop up the QR code window of the device 10 iVMS 4500 iOS Mobile Client Software sal Group Organization Device for Management 16 Encoding Device sk Add Device Di Modify Delete 4 Remote Co VCA Allocation fl EZVIZ Cloud P2P Device Nickname amp P Device Serial No Security Ei Storage Server 2103 172 10 18 149 DS 2DE21031 DE3 W20150211CCWR502722999 Add New Device Type 2412 10 16 1251 DS 2CD2412F 1W20140118CCCH450047294 3 Selectthe identified device s and cli
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