Castle Euro Meridian One User Guide
Contents
1. Just key in your PIN code or Present your Tag j The Alarm will stop sounding JETRE The display will indicate the Low Volts problem Press the YES Key Call Engineer Euro MERIDIAN will advise you on Low Volts any action that is needed If the Alert LED indication remains lit there is additional information available Enter your PIN or oresent your Tag to view Page C2 ONE amp ONEplus Engineer Reset When an alarm has been cancelled and the Police have been notified by the Alarm Receiving Centre you will see the following screen when you try to use the system It is usually necessary for an engineer from your installation company to check the installation and reset the system for further use But if you have caused the alarm in error your Alarm Receiving Centre or Alarm Installation Company may permit you to reset the system without an engineer present You will be required to quote a 6 digit code by telephone advise them that the system is a Castle Euro MERIDIAN You will then be given a special code which will reset the system for that one occasion only Enter the anti code given to you by your installation company You alarm in now restored and ready to use This 6 digit code is also displayed in the user menu see page F21 Quote G1986 7 Anti Code Needed Quote G1986 7 Anti Code Needed MERI DI AN Enter your Code Engineer Restore2. Press YES Make your choice with the B and D keys BLOCK UDL ENTER ANII CODE Eng Restore Required G15234 Enter your ONE amp ONEplus Page F21 Block Up download f you wish that your alarm company can only dial into your system with their PC whilst their engineer is on site this can be set up through the Block UDL menu Anti Code Restore note this item will ONLY appear if engineer restore is required and will appear first in the user menu Your Alarm Receiving Centre or Alarm Installation Company may permit you to reset the system without an engineer present Press YES You will be required to quote this 6 digit code by telephone advise them that the system isa Castle Euro MERIDIAN You will then be given a special code which will reset the system for that one occasion only Press YES After entering the correct anti code you may continue using your system normally Page F22 ONE amp ONEplus User Programmable Functions Persons holding Manager codes to Euro MERIDIAN have access to the following programming options Set Date amp Time page F2 Change User Codes page F5 Change Mobile Telephone Numbers page F13 Allow Engineer Access page F19 Inhibit omit Zones from the system page F3 Allow Remote Set page F20 To do so press D and enter your Manager PIN code or Tag Every user has access to the following pr
3. Performed ONE amp ONEplus Page C3 Automatic Inhibit Euro MERIDIAN is designed to automatically disable certain functionality The factory default settings are as shown below Intruder After 3 unconfirmed Alarm Signal alarms in the same area or 1 confirmed alarm Tamper After ow unconfirmed Alarm Signal alarms in the same area or 1 confirmed alarm Keypad After 23 keypresses without entering a valid code keys are disabled for 90 seconds After reinstatement this will be repeated after each 7 keypresses until a valid code is entered Tag Reader After 6 presentations of an or Tag at a invalid tag the reader will be keypad disabled for 90 seconds After reinstatement this will be repeated for each invalid tag until a valid tag is used This figure is programmable by the installing company Setting Individual Areas MERi DI AN TI ME MERi DI AN TI ME i eee i a i of 2 i a SETTI NG ALL AREAS ONE ONEplus Page D1 The A B C D Keys Sometimes your security needs will be a little more complex and ou will need to use the AB CD keys Your Installer can also give names to all four of the A B C D areas so that you can easily identify them For example A Reception or All Set B Warehouse Bedtime Set C Office Cat in Lounge D Storeroom Dog in Study In addition names can be given to the whole system ALL AREAS These will be displayed when s
4. 128 PageG3 QONE amp ONEplus Disclaimer Euro MERIDIAN includes the facility to send electronic signals to an Alarm Receiving Centre ARC and also to send SMS text messages to mobile telephones Alarm etc signals may be transmitted via a PSTN link using a variety of formats to suitable receiving equipment located at the premises of an independently operated Alarm Receiving Centre Provision is also made for the use of third party device to transmit signals to an Alarm Receiving Centre by means of the PSTN GSM IP or other network The SMS facility uses a PSTN connection to a special SMS Centre where the information is transferred to the GSM network for delivery to the client s designated mobile telephone s The SMSC services are provided by GSM network operators or other reputable companies whose operation is outside of the control or influence of Castle Care Tech Ltd Castle Control Panels have an embedded premium rate telephone number that is used to contact a Castle host computer prior to commissioning in order to download the SMSC details and appropriate call routing authorisation The control panel will continue to contact this CHC at regular intervals to verify the operation and update and confirm the routing information and authorisation as appropriate The charge for this service is raised by the use of the premium rate telephone number Please check with your installer for exact charges Whilst we will use our
5. Character creates a space D Cursor moves right eg to write Ben simply press the 2 key twice A key for capital D move cursor right 3 key twice D move cursor right 6 key twice Press Yes When you have finished and wish to go to the next menu press NO ONE amp ONEplus Page F11 Review History Log REVI EW LOG Press NO to move to the next menu P Log To advance through the logs For added information To move backward to previous events Press B To stop review Press NO To move to the next menu press NO again Page F12 INE amp ONEplus Review History Log If Access Control Facility is in use a separate log is available dedicated to events using this function Follow the same procedure as described on page F11 but press NO to choose between PANEL LOG and ACCESS LOG Access Control is available if your panel is fitted with an MSX 76 or MSX 280 card ONE amp ONEplus Page F13 SMS Phone Book PHONEBOOK Press YES Press NO to move to the next Menu Use the D key to scroll to which 1 SMS telephone number you wish to change 1 4 SMS Numbers Press YES Using the numeric keys type in the new telephone number do not leave any spaces You can move the cursor back with the B key and forward with the D key Use the C
6. To delete a code or Tag press C Press YES Euro MERIDIAN will not allow you to programme in codes that are already in use by the system Standard users can only edit their own code Managers can only programme new users with access to the same areas as he she has access USER NUMBER 02 EN TERTI EREC D E Poa Note EN Grade 3 alarm systems will only accept 5 or 6 digit codes or tags ONE amp ONEplus Page F7 changing or adding PIN Codes Tags Choose the level of authority the User Type User 0 code holder is allowed User cannot access Manager Menu Manager can use Manager Menu Use B amp D keys to make your choice Press YES User Areas A Using the A B C D keys choose the areas you wish to be controlled by the code holder Managers may not give other users access to areas he himself cannot access Press YES User Set Option Choose the limits you wish to 0 place on the code holders actions Set amp Unset Set only Unset only choose None if the Tag is only for Access or Ward control Use B amp D keys to make your choice Unset Set Press YES Page f8 ONE amp ONEplus Changing or adding PIN codes TAGS Flexi Set gives you the opportunity to choose the areas you require to BARTET set when you use your PIN code or BAS Ld Tag If you do not choose Flexi Set your ESETT Code Tag w
7. via a PC If you wish to continue Press YES Press NO to move to the next menu Use the D key to select the required PC from the list 1 4 and Press Yes Use the D key to select the Operation you require Upload Logs View the system history on your PC where it can be searched and printed Diagnostics Sends electrical and diagnostic data to your PC where it can be printed if needed Press YES The Euro One panel does not have options to choose which PC it will dial it will automatically call PC 1 DI AL OUT MENU Select PC to ai al 1 Select Operation Upload Logs 0 Select Operation Diagnostics TI Calling Remote PC ONE amp NEplus Page F19 Allow Engineer Menu When your alarm installation ALLOW ENGI NEER engineer comes to your premises i i a HENK for a maintenance visit or to correct a fault after an alarm he will require access to the programming of the system Press YES Allow Engr Menu Yes 1 Use B amp D keys to make your choice Press YES After the engineer has finished on site you may return this setting to NO Page F20 INE amp ONEplus Block Remote set Your alarm system may b e BLOCK REMOTE SET installation company or company configured so that your alarm manager can set or unset the system remotely via PC Should you wish to block this access you can do so through this menu
8. FHUrO MERIVIAN ONE amp ONEplus Intruder Alarm System Operator s Instructions ONE amp ONEplus Page A1 You ve Made the Right Choice Contents Introduction A1 4 Using Euro MERIDIAN with Code or Tag B1 5 Intelligent Setting B6 7 When Problems Arise C1 3 Setting Individual Area D1 3 Chime Facility El Omitting Zones E2 3 Keypad Personal Attack E4 Manager Menu F1 2 Omitting 24 hr Zones F3 Changing Date amp Time F4 Change Add Codes or Tags F5 10 Review History Log F11 12 SMS Phonebook F13 Walk Testing Detectors F14 Testing your Sounder F15 SMS Messaging System F16 17 Dial Out Menu F18 Allow Engineer Menu F19 Block Remote Set F20 Perform Anti Code Reset F21 Service amp Codeholder Records G1 2 Note the specification of Euro MERIDIAN may vary between models and some facilities in the manual may not be available Check with your installer for full details This equipment may be used in systems installed to a lower grade which will be agreed with your installation company Castle Care Tech 2006 RINS1020 Issue 1 PageA2 QNE amp NEpius You ve Made the Right Choice Using your Euro MERIDIAN Alarm System just couldn t be easier This is the Keypad from where you control your Alarm System Note For your security the keypad becomes disabled for 90 seconds after 24 incorrect key presses or after 6 attempts to present invalid tags It will subsequently be disabled again after 7 further i
9. best endeavours to resolve any issues relating to these uses of equipment manufactured by us Castle Care Tech are in no way responsible for the operation of the PSTN or other transmission media the Alarm Receiving Centre or the SMSC or for the end to end security and delivery of information and messages involved ISO 9001 Your Alarm System is a Software Version lmatallan ta Grada Gh UKAS QUALITY MANAGEMENT RINS1020 V1 Sept 2006
10. door If you use a Push to Set set you wil see the Exit tone will cease set you will see the screen below Leave via Exit Route Euro MERIDIAN is now SET UNABLE TO SET BACK DOOR ONE amp ONEplus Page B3 Faults when you Switch On If when you key in your PIN code or present your Tag a warning tone sounds and the fault lamp comes on the keypad display will show the nature of the problem An appropriate A B C D key will flash to indicate within which area the fault exists The tone will cease after about 10 seconds Press the NO key The system will remain unset so you can resolve the problem For example you may have left a door open if so close the door Now commence the setting procedure again PageB4 QONE amp ONEplus Faults when Leaving the Building If when you have closed the final exit door and pushed the Push to Set button if fitted the exit tone continues to sound an interrupted tone beep beep beep You have probably left a protected door on the exit route open Return to the keypad and note the message on the display Stop the setting procedure with Haasan your PIN code or Tag HALLWAY a es Close the open door fF T TE Now commence the setting procedure again see B2 ONE amp ONEplus Page B5 Entering the Building To enter the building you must use the agreed entry route and go straight to the keypad a a cad Entr
11. etting the system Page D2 ONE amp ONEplus Codes with Flexi Set For greater flexibility in setting EEIT parts of your system you can ABCD make a choice at the keypad Key in your PIN code or present your Tag If you do not wish to set all the areas assigned to your code Tag simply select the areas you wish to Set by pressing the relevant A B C D key s To change your mind press the relevant ABCD key s again Press the Yes key to accept Setting areas will now be displayed with the corresponding area keys being lit SETTING ALL AREAS Euro MERIDIAN will now Set the selected areas MERi DI AN ONE amp ONEplus Page D3 Flexi Set When Euro MERIDIAN is already set and you wish to unset Key in your PIN code or present your Tag If entry timer has started All areas for which the tag or PIN is valid will be Unset Any areas set for which the code is not valid will remain set eg if A and B are set If an A tag is presented only area A will be unset If an A B tag is presented both A amp B will be unset An A B C tag will unset A amp B leaving C unset If entry timer is not running You will be asked if you wish to set any areas currently not set Press YES to do so or press NO to unset the system If there are NO areas set for which the code is valid the system will SET as described on page D2 Note Your alarm installing company may
12. f tamper and day alarm type can be omitted this way as set up by your alarm installing company Enter the zone number you wish to omit Press YES To reinstate zones simply key in the number again Press No when your selection Is complete Zones omitted while UNSET will NOT be omitted when you SET the system See page E3 for more information on omitting Zones Omit Zones Omit Zones 06 FIRE DOORS Omit Zones ONE amp ONEplus Page F5 changing or adding PIN Codes Tags A record should be kept as shown on Page G2 CHANGE CODES Press YES Press NO to move to the next Menu Change User Press YES Codes Baers Press NO to programme the Master Manager Code Turn to the next page to continue to programme user codes Press YES Change Master Manager Code Press NO to move to the next menu The Master Manager Code can only be changed by the Master Manager Turn to the next page to continue to programme the Master Manager Code Page F6 ONE amp ONEplus Changing or adding new PIN codes TAGS Euro MERIDIAN identifies each user by a different User Number Eg John would be user O1 Jane would be user 02 etc Now key in the User Number whose PIN code TAG you wish to add or change Press YES Key in the new 4 5 or 6 digit PIN code you require or present the new Tag
13. have programmed keypads to set and unset certain areas only PageD4 QONE amp ONEplus Flexi Unset If your codes have been set up with Flexi Unset enabled you will always have a choice of what areas you would like to set or unset regardless of whether the entry timer is running or not providing you have a code valid for the relevant areas This function can only be enabled by your alarm installing company and will not be permitted if your system is designed to comply with clause 6 4 5 of DD243 2004 This Page has been left Blank for Notes More Advanced Functions ONE amp ONEplus Page El The Chime Facility fee AN The C key can be used to select the chime facility while the system is Unset For example you may wish to be alerted if someone enters through a particular door during the day Simply press the C key MER DIAN The display will show a C TI ME C Now if the door opens you will be MER DIAN alerted by the chime tone TI ME To cancel the Chime function simply press C again Note This is only operative on detectors programmed for this purpose If multiple zones are programmed to permit this the sounder will not distinguish between them Page E2 UNE amp ONEplus Setting with a Fault In a domestic setting you may wish to ignore a window you have deliberately left open in the summer time There may be another fault o
14. hecking is collected automatically via a premium rate number when the Euro MERIDIAN makes its regular authorisation and routing call to the messaging computer Should this call fail the display will show CHC Test Fail until the next time that the call is made successfully see next page for making test calls to the CHC This acts as a reminder that SMS Message signalling may not be operational but will not interfere with this or any other aspect of the alarm system If you wish to change the information sent to your mobile telephone or the mobile telephone number please contact your alarm system installation company LES TaGC COMMUNI CATI ONS Press Y if using PABX or N if not Testing to CHC Please Wait Test sent to CHC Test Complete Page Fl ONE amp NEplus Test CHC Communications It is recommended that this test Is only undertaken under the supervision of your alarm installation engineer Press NO to move to the next menu Press YES to make the test under the direction of an alarm engineer the test call will be via a premium rate number If your alarm panel is connected to an internal telephone network PABX system which requires a 9 for an outside line press YES otherwise press NO Once test is complete press YES Page F18 QNE amp ONEplus Dial Out Menu Your alarm system may be configured so that you can control the system
15. ill simply set the areas E 0 assigned without offering you the opportunity to choose Flexi Set For simplicity of use choose NO Make your choice with the B and D keys aii 4 km asl ka P E X L iz De a WL sa 4 n pi a a r i q a at a T i d r P a ress YES ia si F ET Systems installed to Grade 2 requirements must have 10 000 code differs Systems installed to Grade 3 requirements have must 100 000 code differs Tags have 2 8 thousand billion differs 16 There are no disallowed codes ONE amp ONEplus Page F9 changing or adding PIN Codes Tags SET CodeS If you do not have Access Control Readers or Wards go to page F10 Press YES Press NO to move to next menu W A ITE MECESE To assign a Tag to Access Control Readers or a Ward Reader Enter the Reader Numbers Warda e Cosas ales required Stores Door Press YES To cancel a reader from the list Key in the number again Press YES When you have completed the list press NO again to go to the next menu Page F10 INE amp ONEplus Changing or adding new PIN Codes Tags Using the numeric keys you can enter a user name similar to typing a text message on a mobile phone Use 0 key for space The A B C D keys on the keypad are used as follows A capital letters B moves cursor left C Clears
16. key to delete a character Press YES SMS Numbers Select the next mobile telephone 1 number you wish to change or Press NO to move to the next menu Page F14 QNE amp ONEplus Walk Test Press YES Press NO to move to the next Menu WALK TEST Choose the area s you wish to test by pressing the appropriate ABCD Keys Walk Test Zone Press YES Front Door All detectors waiting to be tested will scroll in the display Walk around the building and trigger all of the detectors The system will chime each time a detector responds When all detectors have been EMATE TTT activated and are working the Compl eted display will show Walk Test Completed To move to the next menu press MORGI No ONE amp ONEplus Page F15 Testing your Alarm Sounders SI REN TEST Press YES Press NO to move to the next menu Testing Siren Press YES Siren will sound Strobe will flash SI REN TEST ata Press NO to move to next menu Page F16 QNE amp ONEplus Test CHC Communications Your system may have been configured to send messages to a mobile telephone If so the system will call the appropriate messaging bureau and forward the message to your mobile telephone whenever an even occurs that is important to you Message calls are charged at the normal network rate current at the time of the call The fee for routine c
17. keys at the same time To reset Enter you PIN code or present your Tag This facility is only available if it has been enabled by your alarm installer 2 Key PA and any duress codes programmed on the system by your engineer are not permitted to send a signal to the Alarm Receiving Centre under police regulations in England Wales or Northern Ireland This Page has been left Blank for Notes Manager Menu To enter Manager Menu press D and then key in your code or present your tag The screen will display any relevant information simply press No to move into Manager Menu We recommend that your system is fully disarmed to use Manager Menu functions ONE amp ONEplus Page F1 Manager Menu The manager menu is accessed by pressing D and then keying in your Manager PIN code MERI DI AN You then have a choice of Set Date amp Time see page F3 Omit Inputs see page F4 Change Code s see page F5 Review Logs see page F11 Phone Book see page F13 Walk Test see page F14 Siren Test see page F15 aer 3 2 12502 22 page 29 see page F16 Dial Out Menu see page F18 Allow Engineer Menu see page F19 Block Remote Set see page F20 Download only in Engineer see page F21 Enter Anti Code see page F21 Exit Manager Menu see page F23 These features can also be accessed with a standard user code Pressing the NO key will take you fr
18. n the system which you want to ignore when you set the system Enter your PIN code or present your Tag The display will ask if you wish to set with the fault To omit the fault Press YES or NO if RSA a you don t Bedroom Wi ndow The system will then set as normal The fault will be omitted for this one arming period only NOTE Only doors or windows already open can be omitted in this way The system may be programmed to be able to set with certain types of fault eg mains fail but not others eg telephone line fault OMI T NPUT ONE amp ONEplus Page E3 Deliberately omitting an input when leaving the building At some time you may wish to isolate a detector if a room is occupied Enter your PIN code or Tag While the exit tone is sounding oress the YES key When the OMIT INPUT menu is displayed Key in the number of the zone you wish to omit and press YES Always use a leading zero eg 02 is zone 2 On larger systems 002 is zone 2 If it has been accepted it will be displayed on the screen Repeat for any other zones that need to be omitted After 10 seconds Euro MERIDIAN will begin to set These zones will be omitted for this one period only pageE4 QONE amp ONEplus Keypad Personal Attack If you ever need to summon personal assistance In an MERi DI AN emergency Euro MERIDIAN allows you to do So Simply press the 1 and 7
19. ncorrect key presses or after another invalid tag is presented Once a correct code or tag has been registered the keypad isreturned to normal operation Please note that Keypad design may differ from that shown ONE amp WNEplus Page A3 The MERIDIAN Keypad The display gives you any important messages It will alert you if you need to call your alarm installation engineer MAINS FAIL The 10 digit numeric keypad is where you use your PIN code ae AN The ABCD keys help simplify use and will illuminate to highlight your choice of security cover or flash if there isa problem This is where you present your Tag Page ad ONE amp ONEplus Warning Indications All setting points Keypads or Tag Readers have lamps to clearly indicate what is happening as ity wr Fau nse The Alert lamp will flash if there is information available to you Enter your code to see the information After a code has been entered one of the following lamps will light Alarm tamper or fault The relevant detail of the problem will be shown on the display To clear the display press the Yes key or the display will clear automatically after 3 minutes Tamper The Alarm lamp will flash after code entry if an alarm occurs The Tamper lamp will flash after code entry if the wiring or equipment is tampered with The Fault lamp will light after code entry to indicate if a tech
20. nical fault occurs The Unset lamp will light for 5 seconds if the panel is completely Unset steady or if some areas remain Set flashing It will also light during the setting procedure going off once set ONE amp ONEplus Page A5 Using Tags Euro MERIDIAN s High Security Proximity Tag or Card will set or unset your Alarm system with the minimum of fuss or complexity The Tag contains NO batteries and is completely maintenance free Just touch the Tag to the fascia below the logo to use The Keypad will BEEP to acknowledge the TAG Using the Keypad with your PIN Code or ONE amp ONEplus Page B1 Security Checks Before you set your system You must ensure all doors and windows are securely closed and any pets or people are excluded from areas protected by movement sensors Close Windows Close Doors Exclude Pets amp People Page B2 ONE amp ONEplus Leaving the Building If you are leaving the building go to Keypad and key in your PIN code or present your Tag Exit tone Starts a The appropriate area ABCD keys will illuminate If flexi set is enabled you will be able to choose which areas you set see page D2 MERI DI AN Leave by agreed Exit Route Exit Timer Close and Lock the Final Exit KRSS Door OFFICE Finally press the Push to Set f your exit Is timed button if fitted that is mounted You Mill See the above externally by the final exit
21. ogramming options Change his own code page F5 Allow Remote Set page F20 Allow Engineer Access page F19 To do so press D and enter your User PIN code or Tag ONE amp ONEplus Page F23 Menu Exit EXIT MANAGER To exit from Manager Menu and MENU return to normal mode Press YES If you wish to select any of the Manager Menu items again press the NO key until your choice is displayed see F2 PageGl NE amp ONEpus Service Information We are sure that you will be delighted with your Euro MERIDIAN Alarm installation For your personal reference here is a record of the relevant service information Service Company i Date of Installation Day Month Year Ste Reference 24hr Service Number Ter Keyholders Name Tel Name Tel Panel Type Software Version Installed to Grade See below Environmental Class 2 Euro ONE panels are suitable for use in installations designed to meet the requirements of Grade 2 Euro ONE and MSX upgraded panels meet the requirements of Grade 3 External set unset readers and access control readers meet the requirements of environmental class 4 ONE amp ONEplus Page G2 User Codes Warning This information should be removed from the manual and stored in a secure location Photocopy this page if you have more users Access OESE Abus eset Reader John Manager ABCD Set Unset
22. om one Menu to the next as well as Escaping from within a menu Pressing the YES key will take you into a menu as well as Accepting a choice within a menu PageF2 ONE amp ONEplus Manager Menu Press D and key in your Manager PIN code or user code a ss The first Menu choice asks you if RIaUAMRSSS you wish to Set Date amp Time If you wish to enter the menu press YES But if you wish to move on to other Manager Menu items press NO The USER MENU is similar to the manager menu with some choices unavailable see page F1 SET DATE amp TI ME YEAR 00 99 06 MONTH 1 12 08 MOUR S EUT l MI NUTES 13 0 59 45 ONE amp GNEplus Page F3 Set Date amp Time Press NO to move to next menu Press YES Press WO to move to the next menu Enter Year eg 06 2006 Press YES Enter Month Press YES Enter Day Press YES Enter Hours 24 hour clock Press YES Enter Minutes Press YES To go to the next menu press NO again Press YES Press NO to move to the next Menu Page F4 ONE amp ONEplus Omit Zones Some of your doors may rarely be used Opening them even with Euro MERIDIAN Unset may be designed to cause an alarm If you need to open these doors you can omit them from the system as shown below Only zones o
23. y tone will be sounding beep beep beep ENTRY Waan Key in your PIN code or present your lag Entry tone will cease To indicate that the system has unset the unset lamp will illuminate for five seconds Euro MERIDIAN is now UNSET Page B6 NE amp ONEplus Part Setting the System Intelligent Set if programmed If you wish to set Euro MERIDIAN and stay in the building eg set the alarm at night the Euro MERIDIAN s intelligent operating system will realise which level of security you require and will set only part of the system You will NOT need to press a Push to Set button if you set only part of a system If intelligent set is not installed on your system you May part set the system as described on Pages D1 D2 ONE amp ONEplus Page B7 Staying in the Building tt sCdnttelligeerntt Set T To Part Set Euro MERIDIAN go to the keypad and enter your PIN code or present your Tag SL The appropriate AB C D keys will illuminate Exit tone will start Leave the protected area and retire to the un protected area eg upstairs Euro MERIDIAN will detect you have gone upstairs and set the appropriate areas accordingly After a preset time the exit tone will cease Euro MERIDIAN is now Part Set When Problems Arise J ust Key in your PIN Code or ONE amp ONEplus Page C1 Silencing Alarms f an Alarm tone sounds the Alert lamp will flash
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