Telstra Long Range 9750
Contents
1. sp m AM A Ua EH uU 7 i L7 WARNING Do not place your Telstra Long Range 9750 in the bathroom or other humid areas IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power adaptor telephone cables and NiMH battery pack supplied with the product Battery low warning If the 8 flashes in the handset display you will need to recharge the handset before you can use it again Getting started Setting up for multiple packs If you have purchased a Telstra Long Range 9750 multiple pack you will need to prepare additional handsets and chargers for use During charging the 8 will appear to be filling in the display Battery performance In ideal conditions a fully charged battery should give up to 10 hours talk time or 100 hours For each additional handset and charger standby time on a single charge Note that a new battery will not reach full capacity until it has been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long as possible The charge capacity of the rechargeable battery will reduce with time a2. CFIMM ON Turn Call Forward Immediate on CFIMM OFF Turn Call Forward Immediate off CHK CFIMM To check Call Forward Immediate To use Feature Assistant 1 Press and hold and press ERY or WS to select FEAT ASSIST 2 Press LA or to call the number To check or turn Call Wait on off 1 Press and hold amp 9 and press EY or YAA to Select C M OH E M OFF orCHE CALL WAIT 2 Press LA or to call the number 34 To use Call Return 1 Press and hold and press REY or YS to select CALL RETURH 2 Press For o to call the number To turn Call Forward lmmediate On 1 Press and hold amp 9 and press REY or WS to select CF IMM DH 2 Press B and enter the forward number 3 Press LA or to call the number To check or turn Call Forward Immediate Off 1 Press and hold and press BEY or YR to select CF IMM OFF orCHE CF IMM 2 Press FA or to call the number Answering machine The answering machine records unanswered calls when it is activated It can store up to 99 messages within the maximum recording time of 55 minutes Total recording time includes all voice prompts outgoing messages and incoming call messages Your answering machine is designed to answer calls after 10 rings when it is switched off This is to enable you to operate the remote access functions of your answering machine in the event your answering machine is switched off Using the Answering machine fr
3. 4 Press again to turn the voicemail indication off or press Ato cancel the procedure NOTE For information about using your message service please contact Telstra on 13 2200 for assistance Call Waiting Call Waiting tells you if a new caller is trying to contact you when you are already on the phone A discreet tone alerts you to the new caller so you can answer your second incoming call by putting the first caller on hold 1 Press and hold the button Your first caller is put on hold and you can talk to your second caller 2 To revert back to the original caller press and hold the button again 3 Way Chat This service is available on most lines ready for you to use If you are already on a call you can add another person and then have a 3 Way Chat To put existing call on hold and make a new call then to 3 Way Chat 1 Press TA this dials recall then listen for dial tone 2 Dial the second phone number 3 After the second call is answered press and hold To Split a 3 Way Chat or switch between callers 1 Press and hold 33 Telstra Network Services Pre stored Telstra Network Features In idle 1 Press and hold key to access 10 Telstra services number non user programmable FEAT ASSIST To call Feature Assist C W ON Turn Call Waiting on C W OFF Turn Call Waiting off CHK CALL WAIT To check Call waiting status CALLRETURN To use Call Return
4. When the handset goes out of range of the base the line will hang up if you are on a call When you move back within range the handset will automatically reconnect to the base Receive a call When you receive a call the phone rings The display will show the caller s number if available or the caller s name if it matches an entry in the phonebook 1 Press A or o to answer the call Using the phone Earpiece handsfree volume Press RE or XS to adjust the listening volume of the earpiece or loudspeaker with five levels when during a call Each press of the button increases or decreases the volume level by one increment 1 Press RY or XS to increase or decrease the volume level while in a call NOTE 1 All volume settings handset and speakerphone are independent 2 When the volume reaches the minimum or maximum setting you will hear two beeps Mute During a call you can talk to someone nearby without your caller hearing 1 Choose while in the call The display shows HUTET and your caller cannot hear you DELETE 2 Choose o again to unmute the microphone Handsfree Handsfree lets you talk to your caller without holding the handset to your ear It also enables other people in the room to join in the conversation over the loudspeaker Make a handsfree call 1 Dial the number then press o on the handset Cf is displayed You will then hear your call over the handset loudspeaker Press o to swit
5. De register a handset 1 In standby mode press to enter the feature menu 2 Press R or YAA to select DE REGISTER HS 3 Enter the system PIN Default is S84 Press amp 9 to confirm 4 Press mmy or WJ to select the desired handset 5 Press and display will show DE REGISTER 6 Press to confirm Display will show DE REGISTERED if it is successful NOTE You cannot de register a handset if any other system handset is in use Register an additional handset Your additional handset s will come pre registered but should you need to register a handset follow these steps 1 Press when in idle mode to enter the feature menu 2 Press BEY or WS to select REGISTER HS 3 Enter the system PIN Default is amp aca 4 Press and display will show PRESS AND HOLD PAGE BUTTON 5 Press and hold 5j on the base until In Use light illuminates NOTE If the registration is not successful the display will show H BASE FU LIHT To reset the handset remove the handset from the telephone base and place it back in Try the registration process again 41 Help Phone does not work Have you installed the battery correctly See page 10 e Check that the mains power is correctly connected See page 9 e Is the handset switched off To switch the handset on see page 22 No dial tone e Is the telephone cord of the base plugged into the phone socket Checkthat the mains power is switched on at th
6. replace the battery You hear the busy tone when you press fa Make sure the handset is in range of the base e Another handset registered to your Telstra Long Range 9750 base may be on the line Answering machine does not record any messages Make sure the answering machine is switched on See page 35 The memory may be full please delete some old messages to free up space See page 36 Answering machine messages have the wrong date and time Have you manually set the date and time See page 12 Cannot access your messages from another phone Have you changed the remote access security PIN code See page 39 Always keep a note of the new PIN code in a safe place Has remote access been disabled To enable remote access see page 38 Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answering machine The answering machine might not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code There might be interference on the telephone line you are using Press the dial pad keys firmly when dialing 43 Help No Calling Number Display number name displayed Have you subscribed to Telstra Calling Number Display See page 30 The caller may have blocked their number e An exact name numb
7. 101 or MessageBank service To arrange connection of the Flashing Message Indicator service simply call Telstra on 13 2200 When a new message is left the 7 4 will be displayed on the handset After you have listened to your message s the geal will disappear 32 Telstra Home Messages 101 or Telstra MessageBank You can get messages from your Telstra fixed home phone when you are away from the phone busy on another call or using the Internet Callers will hear a greeting inviting them to leave a message To call Telstra Home Messages 101 or Telstra MessageBank Press PA and dial 101 OR When the handset is in standby mode press and hold the key the handset will dial 125101 Telstra Network Services Clear flashing message indication After you have listened to all new messages the indicator on the handset should turn off automatically However if this does not occur for example when you have accessed your Telstra MessageBank service while away from home use the clear voicemail feature Clearing the flashing message indication only turns off the indicators it does not delete your messages As long as you have new messages Telstra will continue to send the signal to turn on the indicators To manually turn off the new voicemail indicator 1 Press when in idle mode to enter the feature menu 2 Press BEY or WS to scroll to CLR VOICEMAIL 3 Press Qe the screen shows TURH OFF INDICATOR
8. 46 Set the remote access code 39 Using the answering machine atthe base 39 Product warranty amp Customer service 47 Switch on off 39 Call screening 39 Play Messages 39 Delete all old messages 39 Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all the instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water for example near a bath tub kitchen sink swimming pool 5 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 6 Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions e When the power supply cord or plug is damaged or frayed e If the product does not operate normally by following the operating instructions e If the product has been dropped and the outer casing has been damaged e If the product exhibits a distinct change in performance 7 Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning 8 Do not use the telephone to report a gas leak in the vicinity of the leak 9
9. Use only the supplied NiMH Nickel Metal Hydride battery The operation periods for the handsets are only applicable with the default battery capacity Important safety instructions 10 The use of other battery types or non rechargeable battery primary cell can be dangerous These may cause interference and or unit damage Telstra will not be held liable for damage arising from such noncompliance 11 Use only the AC power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors 12 Please ensure the battery is inserted according to the correct polarity 13 Do not immerse the battery in water and do not place it in a fire 14Telephone receivers produce magnetic fields that can attract small metallic objects such as pins or staples To avoid injury do not place the handset where such objects can be picked up Getting started Location Place your Telstra Long Range 9750 within 2 metres of the mains power socket and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your Telstra Long Range 9750 works by sending radio signals between the handset and base The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal Setting up 1 Plug the mains power cable into the base station plug the other end of the mains power cable
10. Using the phone 22 Switch handset on or off 22 Getting started 9 Make an external call 22 Location Pre dialling 22 Setting up Enda call 22 Setting up for multiple packs 11 Receive a call 22 Using your Telstra Long Range 9750 phone Earpiece handsfree volume 23 on a Broadband ADSL line 12 Mute 23 Date and time 12 Handsfree 23 Set date and time manually 12 Make a handsfree call 23 Answer a call in handsfree mode 23 Getting to know your phone 13 Switch to handsfree mode during a call 24 Handset buttons 13 Redial 24 Handset display 16 Redial the last number called 24 Display icons 16 Delete a redial number 24 Answering machine base 17 Find handset paging 24 Message counter display 18 Temporary ringer silencing 24 Navigating the menus 19 Chain dialing 24 Menu layout 20 Keystroke table 21 4 In this guide Phonebook 25 Telstra Network Services 30 Store a name and number 25 Calling Number Display 30 Review an entry 25 Call List 30 Dial an entry 25 Call List display screen messages 30 To search alphabetically 26 View call details 31 Edit a name and number 26 Dialfrom the Call List 31 Delete an entry 26 Store a call list entry to the phonebook 31 Delete an Entry in the call list 31 Settings 27 Delete the Entire Call List 32 Handset settings 27 Flashing Message Indicator FMI 32 Ringer volume 27 Telstra Home Messages 101 or Telstra MessageBa
11. digit security code Default is HEHE Press to delete digit while entering 5 Press e to enter the new PIN code 6 Press to confirm the new PIN code 7 Press to save the settings Using the answering machine at the base Switch on off Press to turn the answering system on or off The light behind the key will be on when answering system is turned on Call screening You can listen at the telephone base to a caller leaving a message If you want to turn off the call screening feature set the telephone base volume to zero Remember to raise the volume in order to hear your messages during playback Play Messages If you have new messages the telephone plays only the new messages oldest first If there are no new messages the telephone plays back all messages oldest first PLAYsTOP 1 Press QD 2 During message playback use below keys to perform the following functions e Press to stop playing messages or resume playback e Press once to replay current message from the beginning Press twice to playback the previous message S Skip to play the next message Delete the current message I Increase the loudspeaker volume by one level 1 to 8 e Decrease the loudspeaker volume by one level 1 to 8 Delete all old messages In idle mode press and hold o and all previously heard messages will be erased 39 Additional handsets multi handset packs only If you have
12. enter m Writing tips Press to delete the last character or digit Press and hold to delete all characters or digits Press BEY or WA to move backward or forward through the characters digits Press to switch between upper and lower case Review an entry 1 In standby mode press YRA The first entry in the phonebook will be displayed 2 Press BEY or WS to select the phonebook entry that you want 3 Choose to view the phonebook entry OR 1 Choose and press ERY or YR to select PHOMEBOOK 2 Choose to access the Phonebook menu 3 Choose to select REVIEH 4 Press and EY or X8 to browse the phonebook entry Dial an entry 1 In standby mode press WS to access the Phonebook 2 Press GY or Wa to select the entry you want or search alphabetically using the alphanumeric keypad see tip below 3 Press LA or to dial the desired number To search alphabetically Press the relevant keypad button e g for the entries beginning with T press once then press ELEY or WA to scroll through the entries 25 Phonebook Edit aname and number 1 In standby mode choose em and press EY or XS to select PHONEBOOK 2 Press E twice to review phonebook entries 3 Press REY or WS or use the alphabetical search to browse 4 Press to select an entry The screen shows ELIT HUMBER 5 Use the dialing keys to edit the number and the name 6 Press amp 9 to save DELETE When edit
13. mode to enter the feature menu 2 Press BEY or YS to scroll to DATE FORMAT 3 Press amp 9 and BEY or SA to select nnns or FTD 29 Telstra Network Services Calling Number Display If you have subscribed to Telstra s Calling Number Display service you will be able to see your caller s number on your handset display provided it is not blocked prior to answering the call If your caller s name is stored in the phonebook and a number match is found you will see the caller s name on the display instead Call features and charges may apply Call list When Telstra Calling Number Display is active on your service dialled numbers will be saved in the telephone s Calls list Your phone can store up to 30 answered calls and unanswered with date time information in the call list The number will be shown on the display when the phone is ringing If the number matches with one of the entries in your private phonebook the caller s name stored in the private phonebook will be displayed with the number Missed calls are marked with MISSED CRLL amp Each time you review a call list entry marked with NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed calls indicator no longer shows You can review redial and copy an entry into the phonebook Entries appear in 30 reverse chronological order Only one handset can review the call list at a time If a handse
14. purchased a multi handset pack you are able to make internal calls transfer external calls from one handset to another and use the conference option Call another handset You can make internal calls between two handsets 1 Press o and if you have only one other handset it will ring 2 If you have extra handsets enter the handset number to select the other handset you want to call Transfer a call You can transfer an external call to another handset registered to the base 1 During external call press Your external caller is put on hold 2 If you have only one other handset it will ring If you have extra handsets enter the handset number to select the other handset you want to transfer to 3 Press Aon the called handset to answer the call 40 4 Press AJ on the calling handset or place your handset back in the telephone base or charger to transfer the external call to the called handset 3 Way conference call You can hold a 3 way conference call between 2 internal callers and 1 external caller No subscription is required 1 During the external call press Your external caller is put on hold 2 If you have only one other handset it will ring If you have extra handsets enter the handset number to select the other handset you want 3 Press UA on the called handset to answer the call 4 Press and hold on the calling handset to setup the conference call Additional handsets
15. On when new answering machine message is received Off when no new answering machine message C On when speaker phone is in use Off when speaker is off 16 NEW On when a new call is received Off when there is not a new call MUTE On when microphone is mute during a call Off when microphone is unmute during a call A On when new voicemail received on Telstra Home Messages 101 or MessageBank service Off when there is not new voicemail Full battery power level 2 3 battery power level 1 3 battery power level ae 3 003 w Flashes when low battery power level is detected needs charging a B Animation in cycle Battery is charging Getting to know your phone Answering machine base 1 IN USE LED Flashes when there is an incoming call Steadily on when the handset is in use 2 SKIP BACKWARD Press to repeat playing the current message Press twice to playback the previous message 3 DELETE During message playback press to delete the current message In idle press and hold to delete all previously reviewed messages 17 Getting to know your phone 4 SKIP FORWARD During message playback press to skip to the next message 5 CHARGING LED Steadily On when the handset is put into base cradle for charging 6 VOLUME During
16. Press and hold KEY 3 to commence 3 Way Chat Getting to know your phone 7 INTERCOM Press to make an intercom conversation between handsets or transfer a call 8 MICROPHONE 9 MUTE DELETE During a call press to mute un mute the microphone Call list phonebook redial list entry press to delete the selected entry In editing pre dial mode press to backspace During message playback press to delete the message currently playing 10 REDIAL PAUSE In idle mode press to view the redial list In editing pre dial mode press and hold to insert a dialing pause 11 TALK ON RECALL In idle menu pre dial mode press to make a call In phonebook number editing mode press to insert a recall Call list phonebook redial list entry press to make a call to the selected entry Press during a call to activate Recall for use with Telstra Network Features such as Call Waiting 12 SPEAKER In idle menu pre dial mode during a call press to turn on off the speakerphone Call list phonebook redial list entry press to make a call with speakerphone 13 CHARGE LIGHT Lights up when placed on charger 15 Getting to know your phone Handset display E re S381 Display icons Icons can be On visible Flashing or Off not visible ANSON On when answering machine is turned on Off when answering machine is turned off On when ringer is turned off Off when ringer is turned on
17. T Telstra Long Range 9750 DECT 360 cordless phone with integrated answering machine User Guide This telephone has been designed for ease of use Please read the instructions and keep it handy for future reference If you have any problems with your phone refer to the Help section of this User Guide 1300 369 193 Introduction To your Telstra Long Range 9750 DECT 360 Cordless Telephone with Answering Machine e Phonebook lets you store up to 250 contact numbers for easy dialling Quick access to a range of Telstra Network Services including Call Waiting and Call Forward Immediate Telstra Calling Number Display lets you see who s calling Your phone stores details of the last 30 callers in a Calls list Answering machine with up to 55 minutes digital recording time and helpful voice prompts Call features and charges may apply IMPORTANT You need to subscribe to Telstra s Calling Number Display service to be able to see the caller s number or name when called or in the Calls list See page 30 for more details IMPORTANT This equipment requires electricity to work You will not be able to make any telephone calls when the power fails Alternative arrangements should be made to access emergency services in times of power failure As a Digitally Enhanced Cordless Telecommunications DECT product your Telstra Long Range 9750 provides Digital clarity Digital range Digital sec
18. TAM memory Flashing E alternatively with Time is not set and there are XX new voice messages received where XX is from 01 to 59 Flashing Time is not set and there are old voice messages kept in the TAM memory only no new voice messages Steadily ON Playing the current XX incoming message Steadily ON Playing the current outgoing message OGM Flashing s alternatively with AH XX new incoming message is now recording H denotes that the incoming message recording is in progress Flashing Remote access is in progress Navigating the menus Your Telstra Long Range 9750 has an easy to use menu system Each menu has a list of options as outlined on the following page When the handset is switched on and in standby 1 Choose to open the main menu 2 Then press REY or WS buttons to move through the available options 3 Choose to select a menu option or the fa to return to the previous screen VOLUME CALLS P m Y Isa RECALL 19 Getting to know your phone Menu layout 20 Ans System Phonebook CallLog Ringer RingerTone Tones RegisterHS De register Volume HS Play message Review Review Ringer off Ringertone Key tone System PIN System PIN Delallold Store Delallcalls Level1 6 1 10 Battery low Record memo Out of range Settings Remote access Remote pin MSG alert tone Flash
19. Telstra products please call TecHelp Information Line on 1300 369 193 How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any other telephone line Your Telstra Long Range 9750 has a REN of 0 1 A total REN of 3 is allowed if the total REN of 3 is exceeded the telephone may not ring With different telephone tupes there is not guarantee of ringing even when the REN is less than 3 Customer service amp Product warranty IMPORTANT Please retain this booklet with your sales receipt as proof of the date of purchase Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact us by e mail at tcpsupport auGvtech com If you are trying to access a Telstra Network Feature and require assistance specifically related to the network feature or would like to subscribe to the feature contact Telstra on 132200 for residential customers or 132000 for business customers Product Warranty Subject to the conditions below Telstra guarantees this product against any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase The benefits conferred by this warranty are in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and T
20. Time Set Time format Date format Clear System PIN Reset Date Time Voicemail Short Medium Set date 12 hour DD MM YY Turn off Old PIN Reset Long 24 hour MM DD YY indicator Getting to know your phone Keystroke table Upper case 1 space 1 lt gt amp 5 Ef 8 2 ABC2AACAE 3 DEF3EEA 4 GHIA4IT 5 JKL54A 6 MNOGOHOG 7 PQRST7T N E 8 TUV800U 9 WXYZ9 QEYD 0 FRATE S Pet BN eH Lower case ren 2 a 3 d 4 g 5 j 6 m 7 p 8 t 9 wW 0 Highlighted characters Only upper case supported 21 Using the phone Switch handset off To switch the handset off 1 Press and hold y 2 Press to confirm To switch the handset on 1 Press and hold Ji again Make an external call 1 Press LA or and then enter the telephone number Pre dialling DELETE 1 Enter the telephone number Press or Ai to make corrections when entering the phone number Press and hold 5 to insert a dialing pause a P appears 2 Press LA or to dial 22 End a call 1 Press fog or put the handset in the telephone base or charger The screen displaus the elapsed time as you talk in hours minutes and seconds Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call is terminated Out of range warning
21. al Hydride NiMH battery can be purchased from TecHelp line on 1300 369 193 or your local electrical retailer Slide off the battery compartment cover and remove existing battery Insert the new battery and replace the compartment cover until it clicks into place IMPORTANT This equipment requires electricity to work You will not be able to make any telephone calls when the power fails Alternative arrangements should be made for access to emergency services in times of power failure Safety e Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable battery supplied A spare rechargeable battery can be purchased from TecHelp Information Line on 1300 369 193 or your local electrical retailer Do not open the handset except to replace the handset battery or the base This could expose you to high voltages or other risks Contact TecHelp Information Line on 1300 369 193 for all repairs Radio signal transmitted between the handset and base may cause interference to hearing aids e It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergencu intensive care medical equipment Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that yo
22. alling your phone from another phone 1 Press e when in idle mode to enter the feature menu 2 Press to select ANS SYSTEM 3 Press EIE or WS to select REMOTE ACCESS and then press 4 Press REY or YBa to select from ON or OFF then press to confirm your selection To remotely access your answering system 1 Dial your telephone number from another telephone 2 When the system answers press then enter the four digit remote access code default remote access code is 0000 If there are any messages it will begin to play them 3 You can also enter the following remote commands 4 Hang up to end the call and save all undeleted messages 38 Description During message playback Message is not playing Play all messages Play new messages Delete message Press twice to delete Press once to repeat playing the current message from the beginning Press twice to skip backward to the previous message Stop playing Press and then message to listen to the remote main menu Skip forward Toggle on off the answer machine e 06 Enter the remote access code if the answering machine is on and during OGM playing Answering machine Set the remote access code 1 Press to show the menu when the handset is not in use 2 Press e to select AHS SYSTEM 3 Press DEY or WS to select REMOTE PIN and then press 4 Enter your 4
23. ary ringer silencing DELETE Press fad or f while the telephone is ringing to silence the ringer temporarily This will silence the ringer without disconnecting the call The next incoming call will ring normally at the preset volume NOTE Each handset will ring when there is an incoming call unless the ringer volume is turned off Pressing or 3 on one handset will only silence the ringer of that particular handset Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the phonebook call list history or redial list while you are on a call Chain dialing can be useful if you wish to access numbers other than phone numbers such as bank account information or access codes from the phonebook call list history or redial list Phonebook You can store up to 250 names and numbers in the phonebook Names can be up to 15 characters long and numbers up to 30 digits Store a name and number 1 In standby mode choose and press U or XS to select PHOHEEOOK 2 Choose e to access the Phonebook menu 3 Press TI or XS to select STORE Choose 4 Enter the number and choose 5 Enter the name and choose 6 Choose to save the phonebook entry You must enter a name to go with a number in order to save the entry Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press QJ three times to enter o Press once to
24. ave your preference and return to the feature menu Change system PIN 1 Press amp 9 when in idle mode to enter the feature menu 2 Press RE or YAA to scroll to SYSTEM PIN 3 Press B and enter the old system PIN Default is BABE 4 Press amp 9 and enter the new system PIN 5 Press to confirm the new system PIN 6 Press em to save settings Ringer volume Press ID or on the base unit to increase or decrease volume 0 to 6 Settings Date Time Set date and time Provided you have subscribed to the Telstra s Calling Number Display service the date and time will be set automatically with every incoming call 1 Press amp 9 when in idle mode to enter the feature menu 2 Press BEY or XS to scroll to SET DATE TIME 3 Press amp 9 and then edit the date 4 Press the dialing keys 0 9 to enter a two digit number or press R or XS until the screen displays the correct value Press to advance 5 Repeat step 3 until the date and time are set 6 Press to save NOTE Press REY or WS to toggle AM PM when moving the cursor to the AM PM setting field NOTE For the answering machine to announce the correct day of the week the Year must be set correctly Time format 1 Press amp 9 when in idle mode to enter the feature menu 2 Press REY or WS to scroll to TIME FORMAT 3 Press amp 9 and QEY or RA to select 12 HOUR or 24 HOUR 4 Press to save Date format 1 Press when in idle
25. ch the call between the earpiece and the loudspeaker 2 Press fo to end the call NOTE During a handsfree call press REY or YA to adjust the volume Answer a call in handsfree mode When the phone rings 1 Press o on the handset The call is transferred to the handset loudspeaker Switch to handsfree mode during a call 1 When in a call press o on the handset to put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press o again 23 Using the phone Redial Up to 20 of the last telephone numbers called are saved in the redial list You can select any of the numbers to redial or delete Redial the last number called 1 Press The last number you called will be displayed 2 Press FA or to dial the number displayed Delete a redial number PAUSE 1 Press then press RY or X88 to move to the number you want to delete DELETE 2 Choose to delete the selected entry Find handset Paging You can ring a handset to help locate it 1 Press ag on the base All handsets registered to the base will ring for up to 60 seconds The display shows FAGIHG 2 Press fag on the base again to stop the paging if handsets are on the base or press FA or o or any dial pad key 0 9 or on any handset if it s off the base NOTE If there is an incoming call during paging paging will cease and the phone will ring with the incoming callinstead 24 Tempor
26. e power point Only usethe telephone cord supplied with the phone Thetelephone line cord might be malfunctioning Install a new telephone line cord Move the handset closer to the telephone base It might be out of range Disconnect the telephone base from the telephone wall socket and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local service Contact your telephone service provider 42 Cannot dial out or receive calls Checkthat the mains power is correctlu connected The battery may need recharging Hasthere been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the battery and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e If you are connected to a PABX check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off See page 27 e Check that the mains power is correctly connected Make sure the handset is registered to the base See page 40 No display e The battery may be flat dead or incorrectly inserted Recharge or replace the battery Help B Battery icon does not appear to be filling Try cleaning the charging contacts e Check that the mains power is correctly connected e If the above measures do not correct the problem
27. er match was not found in your phonebook Check that you have stored the complete number including area code The caller might not be calling from an area which supports Calling Number Display Both you and the caller s telephone companies must use equipment compatible with the Calling Number Display service The Calling Number Display information shows after the first or second ring Base unit does not ring but the lights are on Have you connected the telephone line correctly Is the base ringer set to off See page 28 You may have a faulty line or socket Try using another socket 44 Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your Telstra Long Range 9750 can interfere with other electrical equipment if it is placed too close It is recommended that you place your Telstra Long Range 9750 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference e If you have an ADSL internet service ensure correct filters are installed to prevent interference Customer Helpline If you are still experiencing difficulties please call TecHelp on 1300 369 193 or email tcpsupport_au vtech com General information Replacing the handset batteries After a time you may find that the handset battery is running out of charge more quickly This is a standard sign of wear and the battery will need replacing A replacement rechargeable Nickel Met
28. erritory laws Statutory Rights Subject to your Statutory Rights the goods will not be eligible for service under this warranty if a Proof of purchase cannot be provided b The defect was caused by an accident misuse abuse improper installation or operation vermin infestation lack of reasonable care unauthorised modification loss of parts tampering or attempted repair by a person not authorised by Telstra or c The product has been damaged by lightning or a mains power surge To obtain service during the term of this warranty call the TecHelp Information Line on 1300 369 193 or contact us by e mail at tcpsupport_au vtech com If it is necessary to have the product serviced the Customer Service Representative will inform you of the product return process Please ensure that a You provide proof of purchase b Your product is suitably packaged and c You have included all components from the original purchase Subject to your Statutory Rights a Any claim under this warranty is limited to the cost of repair or replacement of the product and b If the goods are found to be in sound working order by the authorised service centre you may be charged a fee for service and for any other 47 Customer service amp Product warranty direct costs associated with having the product delivered for service For your records Date of purchase Place of purchase Serial number For guarantee purposes
29. he outgoing message 1 Press when in idle mode to enter the feature menu 2 Press G9 to select ANS SYSTEM 3 Press BEY or YAA to select SETTINGS and then press fff 4 Press EIE or WS to select OGM SETTINGS 5 Press to select RECORD 6 Press to start recording after a beep soundis heard 7 Press to stop recording and save the message The just saved message is played automatically 8 Press Jd at any time to stop playing DELETE NOTE When playing the message pressing amp amp or will delete it Play the outgoing message 1 Follow steps 1 to 4 in the previous section 2 Press and EY or XS to select FLAY 3 Press and the message will be played 4 Press fod to stop playing Or press to delete the current playing OGM recorded by yourself e Only available when there is an OGM you recorded before Turn on off the message alert If the message alert is turned on this telephone can beep every 10 seconds to alert you of new messages The tone stops when all new messages have been reviewed 1 Press when in idle mode to enter the feature menu 2 Press D to select AHS SYSTEM 3 Press REY or YAA to select MSG ALERT TOHE and then press amp 9 4 Press BEY or YAA to select from OH or OFF then press to confirm your selection 37 Answering machine Remote access Remote access allows you to operate your answering machine and listen to your messages by c
30. ing a name or number choose ff to delete characters and digits Delete an entry 1 In standby mode choose B and press EE or YA to select PHONEBOOK 2 Press a twice to review phonebook entries 3 Press BEY or WS or use the alphabetical search to browse DELETE 4 Press o to remove the selected entry 26 Settings Handset settings Using the feature menu you can customize many of the telephone s settings 1 Press amp 9 when in idle mode when the phone is not in use to enter the feature menu 2 Use RY or YAA to scroll to the feature to be changed When scrolling through the menu the top menu item is always highlighted with a symbol 3 Press to select the highlighted item NOTE Press Ato cancel an operation back up to the previous menu or exit the menu display Press and hold to return to idle mode Ringer volume Using this menu you can set the ringer volume level 1 6 or turn the ringer off When the ringer is turned off icon appears on the handset screen 1 Press when in idle mode to enter the feature menu 2 Press REY or XS to scroll to RINGER VOLUME 3 Press and BEY or XS to browse each volume level A sample of each ringer volume plays as you scroll through the choices Level 1 to 6 and Ringer Off are available 4 Press D to save your preference and return to the feature menu Ringer tone You can select different ringer tones 1 Press when in idle mode t
31. ing mode press to move the cursor to the right During a call press to increase volume Call list phonebook redial list entry press to scroll up the list 13 Getting to know your phone 4 TALK OFF In idle mode press and hold to power on off the handset In menu mode press to exit to previous level In pre dial mode press to backspace 5 VOLUME DOWN PHONEBOOK SCROLL DOWN In idle pre dial mode press to access the call list In menu mode press to scroll down In editing mode press to move the cursor to the left During a call press to decrease volume Call list phonebook redial list entry press to scroll down the list 14 6 ALPHANUMERIC KEYPAD In idle pre dial editing mode during a call press to enter characters numbers Hash key In idle pre dial during a call mode press to insert a In phonebook entry name editing mode press and hold to toggle between uppercase and lower case In phonebook entry view mode press to view the next digits when the number is longer than a line to display Star key In idle pre dial during a call mode press to insert a In phonebook entry view mode press to view the previous digits when the number is longer than a line to display Key 1 2 and 3 In Idle press and hold KEY 1 to dial Telstra Home Messages 101 or MessageBank service During a call press and hold KEY 2 to access a Call Waiting Call
32. into mains power wall socket and switch the power on Mains power wall socket Telephone wall socket If you have ADSL high speed Mains power cable Internet service an ADSL filter Telephone not included is required line cord RIDE Dre n EN 0 1 rproductsupport Niks61 ase call 1300 369 19 AL dein China S c IT H Urs Y Use Only Supplied Adapter Getting started L vy 2 To fit the NiMH battery into the handset slide out the battery compartment cover Place the supplied rechargeable battery pack in the battery compartment with the battery connector plugged in as shown Slide the battery compartment cover back 3 Place the handset on the base to charge for at least 24 hours When the handset is fully charged the B8 will be displayed The Charging LED lighting up indicates that the handset is properly placed on the base 4 When the battery is fully charged plug one end of the telephone line cord into the base station and the other end into the telephone wall socket 10
33. lems with this product and your Broadband service 12 Date and time If you have subscribed to Telstra s Calling Number Display service the date and time is set automatically for all handsets when you receive your first call The date and time is recorded with each answering machine message you receive If you have not subscribed to Telstra Calling Number Display you can set the date and time manually Set date and time manually 1 Press when in idle mode to enter the feature menu 2 Press RY or YAA to scroll to SET DATE TIME 3 Press and then edit the date 4 Press the dialing keys 0 9 to enter a two digit number or press REY or WS until the screen displays the correct value Press to advance 5 Repeat step 3 until the date and time are set 6 Press amp to save NOTE Press QY or WA to toggle AM FM when moving the cursor to the AM PM setting field Getting to know your phone Handset buttons 1 EARPIECE 2 MENU SELECT In idle mode press to access main menu Press and hold to access Telstra Service Number list In menu editing mode press to confirm and save the settings During a call press to access the sub menu list In phonebook call list entry press to edit the entry 3 VOLUME UP PHONEBOOK SCROLL UP In idle mode press to access the phonebook In menu mode press to scroll up In edit
34. message playback press to decrease the speaker volume In idle press to decrease the base ringer volume 7 VOLUME During message playback press to increase the speaker volume In idle press to increase the base ringer volume 8 PLAY STOP In message playback mode press to playback or stop playing messages 9 CHARGING CRADLE 10 ANSWER ON OFF Press to switch the answering machine on off 18 11 PAGE Press to page all registered handsets 12 SPEAKER 13 BASE ANTENNA Message counter display Display Description BF BFA BH RR x porn When answering machine is OFF When answering machine is OFF and no new TAM messages received Flashing amp amp alternatively with OF Answering machine is OFF and there are XX new voice messages received where XX is from 01 to 59 When answering machine is ON where XX is number of messages in TAM memory Steadily ON No voice messages in TAM Flashing There are XX new voice messages received where XX is from 01 to 59 Steadily ON There are ZZ old voice messages kept in the TAM memory no new voice messages Getting to know your phone Display Description WHIFF FF IRK Bi KWAN RA Flashing amp amp alternatively with FF There are XX new voice messages received where XX is from 01 to 59 and the TAM memory is full Flashing FF TAM memory is full and there are no new messages only old messages are kept in
35. n in the call list press REY or WEAR to browse 2 Press to select an entry The screen displays EDIT HUMBER 3 Use the dialing keys to edit the number DELETE Press o to backspace and erase a digit DELETE Press and hold o to erase the entire entry Press UP to move the cursor to the left or to move the cursor to the right Press and hold em to insert a dialing pause a F appears 4 Press a to move to the name The screen displays EDIT HAME 5 Use the dialing keys to edit the name Press to backspace and erase a character e Press and hold 2 to erase the entire entry Press UP to move the cursor to the left or to move the cursor to the right 6 Press amp 9 to save e If the entry is already saved in the phonebook the handset shows ALREADY SAVED e If there is no call list information the handset shows WHABLE TO SAVE Delete an Entry in the Call list 1 When in the call list press Em or Yes to browse DELETE 2 Press o to delete the selected entry 31 Telstra Network Services Delete the Entire Call list 1 Press when the handset is not in use 2 Press REY or WS to select CALL LOG and then press iM 3 Press BEY or YB to select DEL ALL CALLS then press 4 The screen shows DELETE ALL CALLS Press to confirm Flashing Message Indicator FMI The Telstra Long Range 9750 is designed to provide visual indication when a new message is left in your Telstra Home Messages
36. nk 32 Ringer tone 27 To call Telstra Home Messages 101 or Alert tones 28 Telstra MessageBank 32 Handset reset 28 Clear flashing message indication 33 Base settings 28 To manually turn off the new voicemail Set the recall time 28 indicator 33 Change system PIN 28 Call Waiting 33 Ringer volume 28 3 Way Chat 23 Date Time 29 Pre stored Telstra Network Features 34 Set date and time 29 To use Feature Assistant 34 To check or turn Call Wait on off 34 Time format 29 To use Call Return 34 To turn Call Forward Immediate On 34 To check or turn Call Forward Immediate Off 34 5 In this guide Answering machine 35 Additional handsets multi packs only 40 Using the Answering machine from the Call another handset 40 handset 35 Transfer a call 40 Switch the answering machine on off 35 3 Way conference call 40 Play Messages 35 Deregister a handset 41 Delete all old messages 36 Registering an additional handset 41 Record and play memos 36 Answering machine settings 36 Help 42 Set the answer delay 36 Eh Seng 37 General information 45 Record tieoutgoing message Replacing the handset batteries 45 Play the outgoing message 37 Safety 45 Turn on off the message alert 37 Cleaning 45 Remote access 38 Environmental 46 To remotely access your answering Telstra accessories and replacement items 46 system 38 How many telephones can you have
37. o enter the feature menu 2 Press BEY or WS to select RINGER TONE 3 Press amp 9 and QIY or YAA to select the desired ringer tone A sample of each ringer tone plays as you scroll through the choices 4 Press e to save your preference and return to the feature menu 27 Settings Alert tones You can turn on or off the alert tones of key press battery low and out of range 1 Press when in idle mode to enter the feature menu 2 Press BEY or WS to scroll to TONES 3 Press G and ERY or XS to select KEY TONE Or 3 Press amp and EY or WS to select BATTERY LOW Or 3 Press and BEY or YS to select OUT OF RAHGE 4 Press and NF or Y to select OH or OFF 5 Press e to save your preference and return to the feature menu Handset reset 1 Press when in idle mode to enter the feature menu 2 Press REY or WS to scroll to RESET 3 Press and enter the system PIN Default is HHH 4 Press and RESET will be prompted 5 Press to confirm and reset all the personalized settings of handset to default 28 Base settings Set the recall time The default recall flash time is suitable for the Telstra network It is unlikely that you should need to change this setting unless advised to do so 1 Press when in idle mode to enter the feature menu 2 Press ETRY or WS to scroll to FLASH TIME 3 Press and Y or XE to select SHORT METHUM or LONG 4 Press amp to s
38. om the handset Switch the answering machine on off The answering system must be turned on to answer and record messages When the answering system is turned on the light on the telephone base will be on and ANS ONwill display on the handset 1 Press when in idle mode to enter the feature menu 2 Press to select ANS SYSTEM 3 Press BEY or YS to select SETTINGS then press 4 Press to select ANSWER ON OFF 5 Press BEY or Y to choose H or OFF then press Play Messages If you have new messages the telephone plays only the new messages oldest first If there are no new messages the telephone plays back all messages oldest first 1 Press when in idle mode to enter the feature menu 2 Press to select AHS SYSTEM 3 Press e to select PLA MESSAGE Options during playback e Press BEY or Y to adjust the speaker volume e Press f to skip to the next message e Press f to repeat the message currently playing Press f twice to listen to the previous message e Press amp amp to delete the current message The system advances to the next message e Press to stop and revert to the previous menu 35 Answering machine Delete all old messages 1 Press when in idle mode to enter the feature menu 2 Press to select ANS S STEM 3 Press BEY or YAA to select DEL ALL OLD then press 4 The handset shows IELETE ALL OLD MSGS Press to confirm your selecti
39. on Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system You can record your own memos using a system handset Playback and delete them in the same way as incoming messages 1 Press amp 9 when in idle mode to enter the feature menu 2 Press to select ANS SYSTEM 3 Press BMEY or XS to select RECORD MEMO and then press amp 9 Speak towards the microphone of the handset after a beep tone 4 Press when finished recording The recorded memo will be played automatically 36 DELETE 5 Press 3 to stop playing press or Gio delete the memo NOTE Memos shorter than one second are not recorded Answer machine settings Set the answer delay 1 Press when in idle mode to enter the feature menu 2 Press to select ANS SYSTEM 3 Press BEY or YS to select SETTINGS then press 4 Press BEY or WS to select ANSWER DELAY 5 Press amp 9 and QY or XS to select TOLL SAVER 2 RINGS 4 RIHGS 6 RINGS or RINGS 6 Press B to save your preference and return to the feature menu NOTE If Toll Saver setting is selected the answering machine will pick up after two rings if there are new messages and after four rings if there are no messages Answering machine OGM settings This is the message your callers hear on the answering machine There is one pre recorded outgoing message or you can record your own Record t
40. proof of purchase is required so please keep your receipt 48 49 50 51 www telstra com COPYRIGHT 2009 Telstra Corporation Limited This work is copyright All rights reserved Other than for purposes and subject to conditions prescribed under the Copyright Act no part of it may in any form or by any means electronic mechanical photo copying microcopying scanning recording or otherwise be reproduced stored ina retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556 Trade Mark of Telstra Corporation Limited Registered Trade Mark of Telstra Corporation Limited
41. s it wears out giving the handset less talk standby time j Eventually it will need to be replaced A replacement battery pack can be obtained bu contacting TecHelp on 1300 369 193 or from your local electrical retailer Telstra 9750 Extension Charger A Forproductsupport N24861 After charging your handset for the first time i please call 1300 369 193 subsequent charging time is about 6 8 hours Madein China a day The battery and handset may become CI C warm during charging however this is normal q LJ 11 Getting started 1 Plug the mains power cable into the charger base plug the other end into the mains power wall socket and switch the power on 2 To fit the NiMH battery into the handset slide out the battery compartment cover Place the supplied rechargeable battery pack in the battery compartment with the battery connector plugged in as shown on page 10 Slide the battery compartment cover back 3 Place the handset on the base to charge for at least 24 hours When the handset is fully charged the B will be displayed Using your Telstra Long Range 9750 phone on a Broadband ADSL line If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL filter Using this product on a Broadband line without an ADSL filter may cause prob
42. t tries to enter the call list while another handset is already in it HT AVAILABLE AT THIS TIME appears The call list information might not be available for every incoming call The callers might intentionally block their telephone numbers Call list display screen messages PRIVATE The caller is blocking the telephone number UNAVAILABLE This caller s number is unavailable When the list is full and a new call is received the oldest entry will be deleted automatically IMPORTANT To use Telstra Calling Number Display you must first subscribe to the service from Telstra For more information on Telstra Network Features call Telstra on 13 22 00 To ensure the caller s name is displayed make sure you have stored the full telephone number including the area code in the phonebook Telstra Network Services View call details 1 Press EP to access the call list OR 1 Press amp 9 when the handset is not in use 2 Press BEY or WS to select CALL LOG 3 Press to select REVIEH and then press 4 Press BEY or Y to browse through the call list NOTE The name if available telephone number date and time of all incoming calls are shown on the screen You hear a double beep when the list reaches the beginning or end of the call list Dial from the Call list 1 When in the call list press RY or YEA to browse 2 Press FA or Qo dial the entry Store a call list entry to the phonebook 1 Whe
43. u place your product at least one metre away from such appliances to minimise any risk of interference e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Dispose of batteries as per local state requirements Cleaning Simply clean the handset and base with a damp not wet cloth or an anti static wipe Never 45 General information use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the batteries are being recharged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood e Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surface e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions 46 Thereis a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm Telstra accessories and replacement items For a full range of accessories and replacement items for
44. urity This product has been designed and tested for Australian conditions for use with Telstra s network This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions on the next few pages Need help PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA PRODUCT OR PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US BY EMAIL AT tcpsupport_au vtech com Hearing aid Please note that the Telstra Long Range 9750 works by sending radio signals between the base and handset These signals may interfere with some hearing aids causing a humming noise Got everything The package contains the following items e Telstra Long Range 9750 handset Telstra Long Range 9750 answering machine base unit AC power adapter e Telephone line cord 1 NiMH rechargeable battery pack 1 User manual If you have purchased a Telstra Long Range 9750 multi handset pack you will also have the following for each additional handset e Telstra Long Range 9750 handset e Telstra Long Range 9750 charger 1 NiMH rechargeable battery pack AC power adaptor for the charger In this guide Important Safety Instructions 7
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