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H.264 Recorder User Manual E

1. OpenEye ml EB EB ER BEB A 0 6 2010 1 17 01 PM Current Date amp Time User 1D minas Connected User Info 0253253178 Status of Activates Comers Control Outputs Xn User E 99990008 92900008 aaa coacalco ia of Alarm Sensors Camera Display Buttons Search Open the Search screen PAN TILT Open the PTZ controller Export Image Save JPG file of selected image Print Print selected image on connected printer Connect Connect to an OpenEye DVR Connecting to a DVR Using Web Viewer 1 Open Microsoft Internet Explorer 2 Enter the IP address of the DVR into the Address bar 3 When attempting this for the first time you will be asked to accept an Active X installation Click Yes Note If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings Add the IP address of the DVR to the trusted sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 Type the User ID and Password of an authorized user 5 Click Connect The cameras will display Search Video Using Web Viewer OpenEye SR S E B SE 0 6 2010 1 22 31 al Current Date Time Hour Minute TT AE 122153 SGJGJCEJ OX 3 9 GS 9 9 G9 G9 Hour Minute Control Bars Search Date Camera Display Buttons amp
2. Emergency Hecord IPS Set the FPS recording rate per camera QUALITY Set the picture quality affects file size SIZE Set the resolution of the video image Instant Backup Default Duration Set the number of minutes to back up 15 20 30 40 50 60 lf the Default Duration is set to 30 MIN the DVR will export the last 30 minutes of data when the Instant Backup button is pressed Default Target Set the location the DVR will export to USB DVD CD Make sure you have the selected media on hand Prompt for Confirmation When enabled the DVR will prompt the user to confirm the export Using Emergency Recording 44 To activate Emergency Recording on the DVR e Press the REC key on the remote control or click the Emergency recording button on the mouse over OSD menu The E REC recording icon will appear in the lower right corner of the screen To cancel Emergency Recording on the DVR e Press the REC key on the remote control or mouse over OSD menu The DVR will resume scheduled recording Using Instant Backup Use the Instant Backup feature to easily back up video to a pre determined location All users can quickly and easily create a backup of the most recent recorded video at the push of a button 1 Insert Media 2 Log into the DVR 3 Press INSTANT BACKUP The DVR will back up the most recent video as specified Motion Event Setup Input 29716AB Motion Event Set
3. nhe 72 Default Remote Software Log in Information ssseeeeese 72 Access Remote Connection ener nenne nnne KH 73 Connecting Multiple DVRs esses HH Hy 73 Using the Remote SoffWar LH TH HH KH HH KH HH kh 73 Setting the Time and Dat e lt 1 HH HH HH 73 Live View SCCM wi iuueni RR Le pelada neds ER pd 74 Camera Vi Were dete m ae vetet g t na oe poe e pee 75 SereeniDivision BUltOliS cedet e fn etd aati 76 SETUP OVEIVIEW israel 76 Search Overview oreet hot wedi eee 77 Play Controls AEAT EE did alcaide pcd 77 Performing a Basic SearCh sese KH KH nh 78 Adjust the Brightness of an lmage 33 ng 78 29716AB 11 ZOOMING in on an 0 13 111v vn kg 78 Zooming in on a Portion of an Image 78 Printing an Image eite eerie ad dead eee 78 Save Clip oco iere re ida RU HU S PA m Dp pes 79 Saving a Video Clip trar tee dede eR tend 79 St tus Search 2st eue og tidie itai deu 80 Performing a Status Search sssssssssseeeeneeeeeeen nnns 80 PTZ OVetVl6W menuitem am 81 Accessing PTZ Menus reti I EROR RR ra NO teeni R aSK EAEE 81 Controlling a PTZ Cameras eiee a i eii 81 Using the Graphical PTZ Controller esee 82 Using the On screen CormpaSS
4. For details on how to configure the DVR using the setup options refer to the Setup chapter in this document Search Overview Current Date Time 6 16 2008 Play Screen Division Buttons ra Controls Audio gt f M gt Channels Playback 5 16 2008 Date Time OpenEye EHEHERRBE dE I 17 AM X Calendar camera C Button Camera Select Buttons Hour Minute Control Bar Play Controls Stop Back Frame Moves video back one Rewind B u frame nl Rewind Rewinds video M Stop Stops video playback Back Frame Forward Frame Play Plays video Forward Moves video forward one Frame frame 29716AB 77 Performing a Basic Search 1 Select a date using the Calendar button on the Date Display 2 Select a time using the hour and minute control bars 3 Select one or more cameras 4 Click Play Video can be played forwards backwards or frame by frame Adjust the Brightness of an Image 1 Pause the video and select an image to adjust by double clicking the desired image Multiple images cannot be adjusted at one time 2 Move the Bright slide bar to the right or left to adjust the brightness 3 Resetthe Brightness by moving the slider back to the center of the bar Zooming in on an Image 1 Pause the video and select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to t
5. LH HH 83 NENE ISO LH HH TH Ho KH Ho TH HT KH 84 Connecting to a DVR Using Web Viewer SH ng 85 Search Video Using Web Viewer nennen 85 Performing a Basic Search eren 86 Status Search seta 015900101105 de die e etre cer nines 86 Performing a Status Search LH 86 Clean mago ete ee rd dete tre er 86 PED Secrets Seca 2100804 0024612605003 bil 87 SVG neo eras 87 Emergency Agent eene nnb eite 88 Connecting to a DVR Using Emergency Agent sesseeee 88 Assign Status Settings 2 222 1162 01110 ao 89 Setup EA Opliolnis 2 1 o engem tete ee petrae So arto ure Re Te ERAS 89 Add Items to Alarm Confirm L Sf n h 89 Filter Alarm Events hene Ep Rer rettet er Brei pepe b 90 Search Alarm WindOW srt trie cre ated ie 90 View Recorded Video ttp habe pte bud bo Da EE E REPE 90 Export Video m xnxx c an an 91 Digital Verifier Overview 1e 1610 teret RERO ED Mte SERERE ieies 92 Using the Digital Verifier lt 4 HH TH HH HH HH De 92 Radius Overview 2 en ai 92 Connecting to a DVR using RADIUS HS 92 O 93 Button Index litres e er ae aes 93 LED Status Indicators eo rm je te m bitten ieee Ob E ee 93 Enter P Exit Buttons ene t e DR RR RR EAEra REPERI RARE EAR t s 93 FUNCION Buttons eet OBEN CR EPIRI e ERR 94 Nume
6. The S M A R T ALARM option is a preset function that triggers an alarm relay when the DVR HDD exceeds the temperature threshold configured on the SYSTEM gt DISK SETUP gt S M A R T page This function is preconfigured to set an alarm relay to ON and N C When the HDD exceeds the temperature threshold the alarm relay will open When the temperature is at a safe level again the alarm will close Note SET and CLEAR are used to test the alarm relay operation SET is used to manually activate all relays that are set to ON CLEAR is used to manually deactivate all relays 47 Action MOTION EVENT SETUP ACTION ACTION CAM ALARM DELAY DURATION PRESET 1 1 OFF 5 SEC OFF 2 2 OFF 5 SEC OFF 3 3 OFF 5 SEC OFF 4 4 OFF 5 SEC OFF 5 1 OFF 5 SEC OFF 6 2 OFF 5 SEC OFF 7 3 OFF 5 SEC OFF 8 4 OFF 5 SEC OFF CH9 CH16 NOTIFY SAVE CANCEL CH A Channels 1 8 Y Channels 9 16 Alarm OFF 1 4 Associate an alarm relay with a channel Delay 0 100 Seconds Delay time before relay activates Duration 0 100 Seconds Time that the relay is active Preset 0 100 Enable PTZ camera to move to a preset position when an event occurs See PTZ Control for more information NOTIFY BUZZER POPUP Type of alarm with event 48 Alarm Monitor Send event information to a remote client using the Alarm Monitor software MOTION EVENT SETUP ALARM MONITOR SEND TO ALARM MONITOR OFF MOTION SENROR MO
7. a Right click and select CHANNEL SELECT b Click the squares to include in the motion grid c Right click again and select SAVE to save the selected motion grid When finished selecting motion areas press ENTER on the front of the DVR or remote control to save changes Repeat as necessary for each channel When motion area setup is complete select SAVE to save settings and exit setup Sensor 29716AB MOTION EVENT SETUP SENSOR SENSOR ALARM NO TYPE POWER OFF ON 1 N O S MA R T ALARM ON 2 N O NO SIGNAL TYPE 3 N O 1 OFF N O 4 N O 2 OFF N O 5 N O 3 OFF N O 6 N O 4 OFF N O 7 N O 8 N O SET CLEAR CH9 CH16 INPUT ACTION ALaRM MONITOR SAVE CANCEL Sensor Setup 1 Use the arrow buttons to select Sensor 1 and press ENTER to change to N O Normally Open or N C Normally Closed 2 Repeat for all sensors 3 Select SAVE and press ENTER to save settings Alarm Setup 1 Use the arrow buttons to select Alarm1 and press ENTER to turn the SIGNAL to OFF or ON 2 Seteach Alarm to N O Normally Open or N C Normally Closed 3 Repeat for all relays 4 Select SAVE and press ENTER to save settings Power Off The POWER OFF option is a preset function that triggers an alarm relay when the DVR loses power This function is preconfigured to set alarm relay No 4 to ON and N C When a power loss occurs alarm relay No 4 will open When power is restored the alarm will close S M A R T Alarm
8. Time 29716AB 85 Performing a Basic Search 1 Click the Calendar icon to open the calendar and select a date 2 Select a time using the hour and minute control bars 3 Select one or more cameras 4 Click Play Video can be played forwards backwards or frame by frame Status Search The Status Search option displays a timeline in graph format Scroll through multiple cameras and easily locate hours with recorded video 24 Hours 0 23 AM amp PM Status Search Cameras Recorded video displayed in Orange Performing a Status Search In Search mode click Status Click the Date button to open the calendar and select a date Click along the orange recorded video block to select a desired camera or time frame PS AIN After locating the desired video close the Status Search window and use the playback controls to play forward reverse or frame by frame Clean Image The E240 DVR can record video using one of three different resolutions When using the 704 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The DVR allows the user to remove this by clicking Clean Image 86 Print Save 29716AB 1 Use the Search screen to locate the desired frame Double click the image Note Only one camera can be selected at a time for this function to work 2 Click Print The P
9. 0 20 Set the transparency of the setup windows VGA RESOLUTION Set monitor resolution FIT IN VGA Adjusts the display to display properly on a VGA monitor When the FIT IN VGA check box is cleared the display is adjusted to display on a monitor connected to the MAIN BNC output OSD Select the items to display on the screen DATE TIME TITLE PTZ RECORD AUDIO 39 RECORD Recording Setup Frame 40 RECORD SETUP FRAME CH ON OFF SIZE IPS QUALITY INTENSIVE PREALARM POSTALARM 1 ON 352X240 15 NORMAL OFF OFF OFF 2 ON 352X240 15 NORMAL OFF OFF OFF 3 ON 352X240 15 NORMAL OFF OFF OFF 4 ON 352X240 15 NORMAL OFF OFF OFF 5 ON 352X240 15 NORMAL OFF OFF OFF 6 ON 352X240 15 NORMAL OFF OFF OFF 7 ON 352X240 15 NORMAL OFF OFF OFF 8 ON 352X240 15 NORMAL OFF OFF OFF CH9 CH16 INFORMATION USED IPS 240 IPS 240 IPS FRAME SCHEDULE AUDIO INSTANT SAVE CANCEL ON OFF Enable or disable recording on individual camera channels SIZE 352x240 704x240 704x480 Resolution IPS 1 30 Recording Images Per Second QUALITY Low Normal High Highest INTENSIVE ON OFF Intensive Recording on sensor or motion event Note PRE ALARM 0 5 seconds Pre Alarm Recording POST ALARM 0 30 seconds Post Alarm Recording USED IPS This displays the images per second IPS currently used and the total available IPS When a motion or sensor event occurs INTENSIVE REC
10. Activated Recording Continuous Motion Alarm Recording Continuous Sensor Activated Recording Motion Detection Sensor Activated Recording Emergency Recording Sensor Activated Motion Detected Audio Channel PTZ Camera Right bottom corner on full screen HDD L PTZ CHECK FAN IB No HDD Smart Alarm amp HDD Failure Using Emergency Recording Using PTZ Warning for exceeding temperature Showing sequence mode Showing digital zoom mode Mouse Over Menu Move the mouse to the bottom of the monitor in live mode The mouse over menu will instantly appear MEND A o EEE e gt 2 Sequence Click to start camera sequence Emergency Recording screen PTZ Mode Click to enter PTZ mode In PTZ mode you can pan tilt and mode the system records all channels at the recording rate configured on the lerz zoom by moving the mouse pointer referred to as a virtual joystick Quick Search Click to automatically play back the most recent video clip Dock Tool Menu Click to dock the Tool menu at the bottom of the screen If the Tool menu is not docked it will be shown only when the you places the mouse pointer in the lower portion of the screen O Emergency Recording Click to start instant recording In instant recording PTZ Note l there is no icon in the right upper corner of the live screen mode it means that the system is not currently recording If this i
11. click the channel to open the popup menu BACKUP EXPORT Manual Export 29716AB Back up recorded data on a CD RW DVD RW or connected USB device Tip Using this export method video data is saved in a proprietary format and must be viewed using the Export Viewer software AUTO USB BACKUP EXPORT TARGET SCAN FORMAT FROM 04 15 2010 10 56 56 TO 04 15 2010 11 56 56 CAMERA ALL 102 3 4 5 6 7 8 9 110 011 012 013 014 015 016 RECORDING START TIME 03 17 2010 13 04 36 RECORDING END TIME 04 15 2010 11 00 00 REQUIRED SPACE 3 0 MB FREE SPACE 0 MB ESTIMATE EXPORT VIEWER PROGRESS 1 DEVICE S DETECTED EXPORT CANCEL CLOSE To configure a data backup 1 NO o oom Press BACKUP on the front panel or remote control or Click MENU on the hover menu and select BACKUP Connect a USB device or insert a CD DVD Select SCAN to locate the device Select the desired CAMERAs and the FROM and TO time for the backup Select ESTIMATE to display estimated data size and free space available Select the EXPORT VIEWER check box to add the Export Viewer to the backup file Select EXPORT Note The DVR supports DVD R and DVD R DVD RW RW may not operate correctly Caution Refer to the USB Flash Drive Approved List in the Introduction chapter If you are using a new USB device to back up your data you must format i
12. deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction Replaceable Batteries CAUTION Risk of Risk of Explosion if Battery is replaced by an Incorrect Type Dispose of Used Batteries According to the Instructions Grounded Outlet This equipment shall be connected to a properly grounded outlet Outlet Location This equipment must be installed within six feet of an easily accessible outlet Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions e When the power supply cord or plug is damaged e If liquid has been spilled or objects have fallen into the unit e l the unit has been exposed to rain or water e l the unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation e __ l the unit has been dropped or the enclosure has been damaged e When the unit exhibits a distinct change in performance this indicates a need for service 18 Servicing Do not attempt to service this product unless instructed to by an OpenEye engineer Opening or removing covers may expose the user to dangerous voltage or other hazard
13. n e Son one ie ee EA Na 23 Connecting the MOni Or SH TH HH HH 23 Video Inputs and Looping Outputs 23 Connecting to a Network n TH HH HH 23 Gonnectitng Audio eate aibi E e 23 Gonnecting a PTZ CaM Era r ee RR REN REM RI RERO E RDUAER 24 Connecting to a Sensor Input c1 1S TT TH HH 24 Connecting to a Relay Output HH 24 Installing the Rackmount K E311 vn ni kh 24 Turning onthe DV Ri inde debes eee tdt e 606 dh 25 Using the Front Panel to Turn On Off the DVH SH 25 Setting the Remote Controller D lt lt 331111112111 KH ngu 25 PE o PA NO 27 O O 27 SEtUP WiZ lui rior titi 28 A ae tete neta REEF REIR ZSHIMU GNI 28x 8x58 29 System Setup items t AGREE BM is 29 Upgrade Firmware 2 2 et erret Eee meret 30 Disk Setup REIR ede EAE ted 31 FOrMattsie nine ERU np Raiden edite 31 ic 32 CHECK o tiii A 32 29716AB 9 SMART Ch6Ek 5 ita eb PC 60 DE deeem 33 User Selina RE A eene eats 34 Adding Changing a User ssssssseeeneeneeneneneeen TH 35 Configuration retesni t aee Ee dte bed dd 36 Shutdown eC ede Ree Edd 36 Caminante ed p nere NO 36 Camera Setup ee Een OUR Ere e P e oS 8x01 OR RUM 36 Color Setup AdjUst ree eene ee Re Den RR E 37 PTZSeltup inp Peleas 37 Spot Sequence Setup
14. to navigate individual menus and use the and gt keys to select a new setup menu 29716AB 27 SETUP WIZARD 28 The Setup Wizard allows you to define global recording settings for an easy and custom recording schedule on the DVR SETUP WIZARD GLOBAL RESOLUTION 352x240 RECORD MODE CONTINUOUS AVERAGE DAYS TO RECORD 116 3 AVERAGE IPS 1 AVERAGE PICTURE QUALITY NORMAL SAVE CANCEL Global Resolution 352x240 704x240 704x480 Record Mode Continuous Motion Sensor Continuous Motion Continuous Sensor Motion Sensor Average Days to Record The estimated days of recording determined by resolution IPS Images Per Second Picture Quality and available storage size Average IPS per camera 1 30 Maximum varies with resolution Average Picture Quality Low Normal High Highest SYSTEM System Setup SYSTEM SETUP VIDEO FORMAT NTSC LANGUAGE ENGLISH DVR ID 0 DATE FORMAT MM DD YYYY 24H DATE 04 06 2010 TIME 10 44 48 TIME ZONE GMT 08 00 PST US Canada Tijuana USE DST OFF NTP TYPE NTP SERVER KEYPAD BEEP OFF AUTO LOG OFF OFF S W UPGRADE S W UPGRADE INFORMATION NTSC PAL setting the rear panel DIP switch settings SAVE CANCEL To enter System Setup press the SETUP key on the front of the DVR and press ENTER to select System Setup Use the arrow buttons on the front panel of the DVR or the remote control to navigate th
15. 000 WEB PORT 80 DISK RECORD AUDIO SENSOR EVENT EXIT Network STATUS EVENT CH MOTION _ SENSOR ALARM 1 ON OFF ON 2 ON OFF ON 3 ON OFF ON 4 ON OFF ON 5 ON OFF ON 6 ON OFF ON 7 ON OFF ON 8 ON OFF ON CH9 CH16 DISK RECORD AUDIO SENSOR NETWORK MANI EXIT Event 55 56 Notes OPERATION LOGIN The LOG IN window will display on the monitor until a user logs in with the correct ID amp password Tip To prevent unauthorized changes to the system settings the administrator should change the default administrator password and create a User account Default Administrator Log In The default administrator account login is USER admin PASSWORD lt blank gt LIVE DISPLAY MODE Channel Selection A live image can be selected by pressing corresponding number key on the DVR front panel The images can be seen in real time in the configuration of 1 4 9 16 channels and Picture in Picture PiP screen To toggle through the viewing options press LIVE on the DVR To select a channel using a mouse double click the video image To return to a previous screen mode after selecting a viewing channel double click again 29716AB 57 Icons 58 In Live mode icons or messages on the screen indicate the system mode or status Right upper corner on each CH Continuous Recording Motion Detection Recording Sensor
16. Click OK The Export Wizard will display the name location and size of the file 10 Click Finish 79 Status Search The Status Search option displays a timeline in graph format Scroll through multiple cameras and easily locate hours with recorded video 24 Hours 0 23 AM amp PM Status Search Cameras Close Recorded video displayed in Orange Performing a Status Search In Search mode click Status Click the Date button to open the calendar and select a date Click along the orange recorded video block to select a desired camera or time frame After locating the desired video close the Status Search window and use the playback controls to play forward reverse or frame by frame gt AN ce 80 PTZ Overview Accessing PTZ Menus Some protocols support the ability to access the Internal PTZ Onscreen Menu Click PAN TILT on the remote software Live View screen to open the graphical PTZ controller Some protocols support the ability to access the Internal PTZ Onscreen Menu Since every PTZ camera is different the functions of these options can vary slightly The E240 DVR provides an easy way to access the cameras options For explanations of what those options are please refer to the manual that came with the camera Note Use the arrow buttons on the PTZ controller move through the PTZ Menu options and or highlight options Arrow Buttons Close PTZ Camera Menu Open PTZ Camera Menu Select Item on
17. Data Go to the last frame of the recorded image This is the latest image recorded Event Search 29716AB Use the Event Search to find particular events The 11 most recent events display on the first Event Search Log page Click the arrows at the top of the screen to view the remianing entries for each date You can filter the log results by SENSOR MOTION VIDEO LOSS and DISK FULL Write the Event log to a CD or connected USB device in text file format 1 2 3 Insert a CD DVD or USB device in the DVR Click SCAN and then click EXPORT to copy the log information to the CD DVD or USB device The Event Log is saved in a dated folder as a system log file 63 Daylight Saving Search Daylight Saving Search is used to find recorded data after switching the time at the end of Daylight Saving Period The System will record data with the same time stamp for two hours when they are repeated If any overlapped time data exists the system will display the times on this page Search Popup Menu 64 Use to access display options in Search Mode e Right click the desired channel to open the Search Popup Menu TIME SELECTION Change the Date Time to search in net AUDIO ON ON OFF SAVE JPEG SAVE JPEG Save a JPEG still image of the current EXIT frame Note SAVE JPEG is only available when a single camera is selected To activate select a single channel full screen pause playback and press ENT twice or right
18. H BACKUP REPLAY FOCUS Instant Backup Back up the most recent video instantly Search Open the search menu Backup In live mode press to open the backup menu For Quick Backup in the search mode e Press once to set the start time e Press again to set the end time e Press a third time to complete Backup Live Change the display mode Display switches in the following order when the LIVE key is pressed successively Single gt 4 gt 7 gt 9 gt 10 gt 13 gt 16 gt Single gt 4 gt 7 gt 9 split screen mode Setup Zoom Power Open the setup menu In PTZ mode press to use PTZ Zoom function Use the and buttons to adjust Press and hold to shutdown or start Replay Focus Start playback of the latest recordings By default the system searches recordings in the past 30 seconds If no recording is archived the system will play back the latest one In PTZ mode press to use PTZ Zoom function Use the and buttons to adjust Numeric Buttons and Channels Q 94 Numeric Channel In live and search modes press to watch that channel full screen Directional and Playback Control Buttons 9 cu 29716AB PTZ Adjust zoom focus and iris on a PTZ channel Search Start reverse playback of recordings Press successively to change the fast reverse speed PTZ Adjust zoom focus and iris on a PTZ channel
19. Menu Controlling a PTZ Camera e The first method is to use the graphical PTZ Controller that appears when PAN TILT is clicked on the Live View screen e The second method is to use the mouse to control the camera directly from the live video display 29716AB 81 Using the Graphical PTZ Controller e Use the Arrow buttons to control the direction of the PTZ camera e To select a new camera click the video display of a different camera on the Live View screen Arrow Buttons Displays Current Camera Activate Corresponding Preset Position Note Eight directions are available only for select protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT 82 Using the On screen Compass 29716AB Click PAN TILT on the Live View screen Control the PTZ by dragging the mouse on the screen in the desired direction A green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction 83 WEB VIEWER OVERVIEW 84 The DVR allows access to the video using Microsoft Internet Explorer browser 6 To log in to the DVR server from the Web Viewer a user account must be made for the user This ensures that only authorized users are allowed to log in In addition each user can be assigned different privileges that allow or deny access to different functions
20. Motion detection recording Orange Sensor activated recording Sky Blue Continuous Motion detection recording Dark orange Continuous Sensor activated recording Pink Motion detection Sensor activated recording Red Emergency Recording Dark Blue Data recorded during DST Daylight Saving Time 1 Ce em gt edo im De eere en Quick Backup in Search Mode You can easily archive video while watching a video playback In the search mode 1 Press the BACKUP on the front panel to set the Start time You will see S Date Time of clip in right bottom of the playback monitor Continue video playback until you reach the end of the desired clip Press the BACKUP again to set the end time The backup menu will open and you can select the backup media CD DVD or USB thumb drive and execute the backup Express Search Select a specific date and time to search for recordings 1 Tip Press SEARCH on the front panel or remote control and then select EXPRESS SEARCH or Click MENU on the Tool menu select SEARCH and then select EXPRESS SEARCH Select a date from the list Click the appropriate set of channels and then move the white vertical line indicator to select a specific time for searching Dates with an asterisk contain recorded video data Jump to First Saved Data Go to the first frame of the recorded data This is the oldest image recorded Jump to Last Saved
21. NO SIGNAL is shown on the display screen When a camera is disconnected the DVR will generate a warning sound according to the system settings No Permission 60 The Administrator can set different levels of authorization for each user If a user is not allowed to view a certain live or playback channel that channel will appear black in live and playback mode If a user attempts to access a restricted function a NO PERMISSION warning is displayed PTZ To enter PTZ mode e Right click the Live screen and select PTZ on the pop up menu or e Click the PTZ icon on the Tool menu on the bottom of the main screen Drag the mouse up down or left right to move pan tilt position of the camera As you move the mouse away from the center of the screen the camera movement speed increases You can also zoom in out by using the scroll wheel on the mouse Note PTZ Popup Menu Full PTZ functions are available using the front panel buttons a mouse the IR remote control or a keyboard controller Right click the desired camera to open the PTZ Popup menu while in PTZ mode M ZOOM FOCUS IRIS PRESET PRESET TOUR Access the camera OSD menu Zoom in out on PTZ camera Enabled by default in PTZ mode Adjust focus on PTZ camera Adjust the iris on PTZ camera Go to preset position Select the preset number The maximum preset number is 255 Start preset tour PRESET TOUR will sequence though all preset positions C
22. ORDING automatically increases the recording rate to the maximum IPS that is available based on your current recording configuration frame rate up to 30 IPS per channel If events occur on multiple channels with intensive recording enabled the available IPS is evenly distributed across those channels Schedule 29716AB Set the recording schedule for each camera 1 Press MENU on the front panel or remote control or Click MENU on the Mouse over menu and select SETUP Select RECORD gt SCHEDULE Select a camera to create a recording schedule or select ALL Select the check box of the desired RECORD MODE Click hour block or the day of the week to set the entire day RECORD SETUP SCHEDULE gx deo yn CAMERA 11 2 3 4 5 6 7 8 ALL 9 10 11 12 13 14 15 16 RECORD MODE 3 No RECORDING O H continuous O MOTION E SENSOR L CONT MOT Hicont sens UE MOT SENS ALL 000102030405 0607 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 SUN MON TUES WED THU FRI SAT H DAY HOLIDAY SETUP SAVE CANCEL NO RECORDING No recording No Color Even if you set recording frames and select ON in RECORD gt CAMERA the DVR will not record anything if you set OFF in RECORD gt SCHEDULE CONTINUOUS CONTINUOUS recording Yellow MOTION MOTION detection recording Green In t
23. OpenEye H 264 Recorder User Manual E Series OE3 E48016 OES E24016 OES E24008 OES E12004 WWW openeye net OpenEye OE3 H 264 Embedded Series DVRs User Manual Manual Edition 29716AB APRIL 2011 2000 2011 OpenEye All Rights Reserved No part of this document may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement OPENEYE shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to OPENEYE OPENEYE and OpenEye are registered trademarks of OPENEYE in the United States and elsewhere All other brand and product names are trademarks or registered trademarks of the respective owners The fo
24. Search Start playback of recordings Press successively to change the fast forward speed Navigation Move up PTZ Move the camera view point up Navigation Move to the right PTZ Move the camera view point to the right Search Play recorded videos When pressed Search Pause successively the search jumps forward in time by 30 minute increments Step forward one frame Live Open on screen menu Navigation Move down PTZ Move the camera view point down Navigation Move to the left PTZ Move camera s view point to the left Search Play recorded videos in reverse When Search Pause pressed successively the search jumps back in time by 30 minute increments Step backwards 95 DVR FAQ General What does Embedded Linux mean Embedded Linux means that the operating system of the DVR has been imprinted into the CPU Central Processing Unit This means that the system response time is faster more stable and that the core of the DVR is protected against external factors such as virus Is the DVR upgradeable by CD or network Yes P How can reset the DVR to the factory default settings A Load the factory default settings from the System Setup Menu Live Monitoring Is it possible to monitor the live video of specific cameras Recording You can set the camera sequence through Spot Sequence Setup or by connecting to one of the 3 spot monitor outputs on the r
25. TIC IP is selected define the IP address and additional network information 6 If DHCP is selected write down the IP address supplied by the DVR system Note Ifthe DVR does not display the IP Address after setting DHCP to ON Select Save to change the network and open Network Setup again 7 Select SAVE to save current settings 71 Creating a DVR Connection with Remote Software 9x MAA Install the Remote Software on a PC using the disc provided with your DVR Open the Remote Software The Local Setup window will open automatically Click New Select OE3 E240 or OE3 E480 as the Site Type Enter a name for the system in the Site Name box Enter the IP address of the DVR found in NETWORK gt NETWORK SETUP on the DVR Enter the Port number found in NETWORK gt NETWORK SETUP on the DVR default is 2000 Click OK Enter the user name and password of an authorized user as defined in SYSTEM gt USER SETUP on the DVR Note User Name and Password are both case sensitive 10 Click Connect Default Remote Software Log in Information The default administrative log in information for the remote software 72 User Name admin Password lt none gt ACCESS REMOTE CONNECTION Open the Remote Software Click on the icon of the server as defined previously Enter the user name and password of an authorized user as defined in the SYSTEM gt USER SETUP menu on the DVR Note User Name and Password are both case sen
26. TION NO IP ADDRESS PORT 1 0 0 0 0 2001 2 0 0 0 0 2001 3 0 0 0 0 2001 4 0 0 0 0 2001 5 0 0 0 0 2001 INPUT SENSOR ACTION ALARM MONITOR SAVE CANCEL 1 Select SEND TO ALARM MONITOR and press ENTER to select ON 2 Select the types of events to send to the Emergency Agent MOTION SENSOR MOTION SENSOR 3 Enter the IP ADDRESS of the remote client 4 Enter the PORT number Note The port number selected is the port that Alarm Monitor uses on the remote PC The port shown in this screen must match the port shown in Emergency Agent or RADIUS and the port must be open on the remote PC 29716AB NETWORK Network Setup Configure network settings NETWORK SETUP NETWORK NETWORK HOST NAME dvr ETWORK TYPE DHCP P ADDRESS 10 0 0 0 SUBNET MASK 255 0 0 0 GATEWAY 10 0 0 0 DNS 0 0 0 0 CLIENT CONFIGURATION SETUP DDNS DDNS SERVER openyedvr com HOST NAME host name ID user PASSWORD die STATUS CHECK UNCHECKED SAVE CANCEL Network HOST NAME Hostname for the DVR on the network NETWORK TYPE STATIC IP User must manually define a static IP address Contact your network administrator for this information DHCP System gets IP address automatically from a DHCP server IP ADDRESS DHCP or Static Contact your network administrator for this information CLIENT CONFIGURATION Set up the connection ports and Max transfer speed for remote connections 50 CENTER PORT
27. The E Series DVR uses the Center port and the primary communication port to create remote connections This port must be the same as the port setting on the remote PC VIDEO PORT The E Series DVR uses multiple ports to create remote connections the remote port is user defined default 2000 and a secondary port is automatically assigned default 2002 The DVR assigns the secondary port based on the remote port in increments of two ex if you set the remote port to 2222 then the secondary port will be 2224 Verify that all these ports are available when setting up Network Address Translation NAT or firewall WEB PORT Defines the port that Internet Explorer uses to connect over the web and view video If this port is changed then the new port must be defined when attempting to web connect ex if your DVR IP address is 10 0 0 5 and you change the web port to 800 then you must type http 10 0 0 5 800 in your browser MAX TRANSFER SPEED Set network bandwidth This feature is used for slower internet connections to throttle the amount of data the DVR sends across the network at a time Network Setup continued DDNS DDNS Dynamic Domain Name Service is a service that allows a connection to an IP address using a hostname URL address instead of a numeric IP address Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection this means that remote connection
28. UD RATE Sets the port information for the connected camera Consult the documentation provided by the camera manufacturer to obtain this information ID Sets the PTZ ID from 1 255 PROTOCOL Select a PTZ protocol 37 Spot Sequence Setup 38 SPOT SEQ SETUP SPOT INTERVAL 3 SEC POPUP OFF CHANNEL SELECT OAL 01 2 3 04 5 6 7 8 9 10 O11 012 013 014 O15 016 SEQUENCE PAGE DWELL TIME 2 SEC save CANCEL Spot Sequence Setup allows you to set the parameters for the SPOT OUT on the DVR and the local live view sequencing SPOT Configure the SPOT OUT connection INTERVAL 1 100 seconds Set the sequence interval time POPUP ON OFF When set to ON this function interrupts the sequencing when an event occurs and switches to the event channel CHANNEL SELECT 1 16 ALL Select cameras to include in sequence SEQUENCE Configure the appearance of the sequence on the live view screen MAIN VGA PAGE DWELL TIME 0 100 seconds Set the sequence interval time for full page Monitor Setup 29716AB MONITOR SETUP TRANSPARENCY SETUP VGA RESOLUTION OSD INFORMATION 0 1280X1024 ALL DATE PTZ TIME RECORD FIT IN VGA TITLE AUDIO Od FIT IN VGA Main Output is VGA VGA or SPOT SAVE cancel TRANSPARENCY SETUP
29. YSTEM O CAMERA O RECORD O NETWORK O SETUP WIZARD LIVE amp PLAYBACK SELECT CAMERA ALL 1 2 3 4 5 6 7 8 9 10 ii 12 13 14 115 16 OK CANCEL SHUT DOWN Allow the user to shut down or restart the DVR EXPORT Allow the user to perform an export or backup saved data USE CD DVD USB Allow the user to use the DVD Drive This is a Server side feature only SEARCH Allow the user to use the search functions to locate video and access video from the current day using the REPLAY key on the front panel EXPORT VIEWER Allow the user to include a copy of the Backup Viewer application when a local backup is made This is a server side feature only NETWORK CONNECTION Allow the user to log in using Web Viewer PTZ Allow the user control of any connected PTZ cameras HEALTH CHECK Allow the user to use the Health Check function of RADIUS to connect to and monitor the DVR SETUP ACCESS PERMISSION Allow the user to access the selected portion of the setup menu LIVE amp PLAYBACK Allow the user to view live and recorded data for only the selected cameras 35 Configuration Import and Export current settings See details in the Save Settings section Shutdown Use Shutdown to safely shutdown the system 1 Select System gt Shutdown 2 Select OK to confirm and press ENTER to safely shutdown the system 3 Turn the power off when shutdown
30. an only be enabled while in full screen mode Create PTZ Preset Position Right click the desired PTZ camera to open the PTZ Popup menu while in PTZ mode 1 2 Select a PTZ Preset ID number 3 Select MOVE under PRESET to move the camera to the desired position 4 Select SET to save the preset position 29716AB CAMERA WiAIW zoom 4 M gt rocus Wid Ris SPEED PRESET TOUR 1 SET MOVE CLEAR AUX AUTOPAN TOUR MOVE CANCEL EXIT 61 SEARCH Searching Recorded Data Search recorded video on the DVR to find a specific time or event 1 Press the SEARCH key on the front of the DVR or the remote control to enter Search Mode 2 Select TARGET media HDD DVD RW USB 3 Select the desired search method Quick Search e Click the gt button on the mouse over menu bar to automatically playback the latest video clip e Using the playback control icons you can search recordings and control the speed of the playback by 2x 4x 8x 16x or 32 times to the forward or backward directions Graphic Search 62 In the search mode move the mouse to the bottom of the screen and click the colored time bar to search the desired section of recorded video e The white vertical line indicates the current search time e The colors of the time bar are different according to the recording method selected Yellow Continuous recording Green
31. covered 31 Overwrite Sets options for overwriting data when the Hard Disk Drive becomes full DISK SETUP HDD OVERWRITE WARNING CONDITION HDD OVERWRITE ENABLE DISK FULL WARNING ON REMAINING TIME 10 MIN USED SPACE 90 WARNING METHOD DISK FULL ALARM ON DISK FULL BUZZER OFF DISK FULL MESSAGE OFF FORMAT HDD OVERWRITE CHECK S M A R T SAVE CANCEL e Enable HDD OVERWRITE to allow the DVR to write over previously recorded data starting with the oldest date when the HDD is full If set to DISABLE the DVR will not record any new data once the HDD becomes full e Enable a DISK FULL WARNING for notification when the HDD becomes full and HDD Overwrite is disabled Check Checks the HDD for errors or failure DISK SETUP CHECK START CHECK RECORDING START 03 01 2010 RECORDING END 04 05 2010 0 AUTO DATA DELETION OFF FORMAT HDD OVERWRITE S M A R T SAVE CANCEL 32 SMART Check S M A R T Self Monitoring Analysis amp Reporting Technology Enable SMART Check to detect signs of HDD failure 29716AB DISK SETUP S M A R T S M A R T ENABLE S M A R T ENABLE CHECK INTERVAL 2 HOUR TEMP THRESHOLD 50 C S M A R T WARNING POPUP CHECK NOW HDD INFORMATION FORMAT HDD OVERWRITE CHECK SAVE CANCEL Set ENABLE S M A R T to ENABLE or DISABLE 2 Seta CHECK INTERVAL between 1 and 24 hours 3 Def
32. e e CCTV Spot Monitor NTSC PAL e NTSC 480 fps Display PAL 400 fps PEL e NTSC CIF 480 IPS 2CIF 240 IPS 4CIF 120IPS Performance PAL CIF 400 IPS 2CIF 200 IPS 4CIF 100 IPS Resolution e NTSC CIF 352x240 2CIF 704x240 4CIF 704x480 Recording PAL CIF 352x288 2CIF 704x288 4CIF 704x576 e Motion detection Sensor Continuous Schedules e Variable compression rates recording frame motion sensitivity Storage media Internal 2 x HDD Option USB Recording Audio e 4 Channel G 726 Compression e Multi channel playback Max 16ch Simultaneous playback Searching e By Channel Time Date Motion Detection Sensor Events Remote Monitoring S W e Remote Software Web based viewer e Operating 0 C to 40 C 32 F to 104 F e Storage 0 C to 40 C 32 F to 104 F e 0 9096 non condensing Sz e 15 75 W x 3 46 H x 15 75 D 400 mm x 88 mm x 400 mm Hardware Weight e 81b 8 2 kg W O Packing Spec Power e Input Voltage is 110 230V 47 63Hz 1 75 85A us e External UPS recommended 29716AB 99 www openeye net 1 888 542 1103 O 2011 OpenEye All rights reserved No part of this publication may be reproduced by any means without written permission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subj
33. e Emergency Agent uses one port to transfer the data through The port can be adjusted inside the Network settings if necessary It is recommended that the default setting should be used unless the port must be changed 7 Create a schedule for the appropriate sensors and cameras 88 Assign Status Settings In Emergency Agent on the PC 1 Select an Alarm Event from the list 2 Right click the event and select a status level Default Review Dismiss Critical 3 Select a defined Alarm Confirmed Type from the list under Status Setting 4 Typea memo in the Memo box and click the memo button Set up EA Options In Emergency Agent on the PC 1 From the Option menu click Setup 2 Enter the Network Port number This port number is located on the Alarm Monitor page on the E240 DVR RECORD MOTION EVENT SETUP ALARM MONITOR Select Show Popup Messenger if desired Select a sound option for alarm events Add items to the Alarm Confirm List Click OK to save changes and close the window D gr pa Add Items to Alarm Confirm List 1 Type the desired text in the box below the Alarm confirm list Alarm confirm list Delivery Truck Suspected Theft Note The items in the Alarm Confirm List will be available on a list under Status Setting in the Emergency Agent window Status Setting Level Default Confirmed Select Type Select Type Raccoons Delivery Truck Suspected Theft 2 Click Add 3 Click OK to save cha
34. e be liable for any consequential incidental special or exemplary damages arising out of or connected with the sale delivery use or performance of the product even if OpenEye is apprised of the likelihood of such damages occurring In no event shall OpenEye liability exceed the purchase price of the product This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country Requires corresponding security deposit Advanced Replacement limited to components only outside of the USA and Canada 28574AG For the most up to date information visit www openeye net CONTENTS 1 o A iia 9 A S2 522210222021 6056 xsnggxas4 y1 5E ngsi unh y b n txasnnaaxilzixs4bb naas2cieas425844 2nn5s15x2E8as4a32Z8 252228n3 15 Product Description etel rt wee t ets 15 Feat res x s intonat a better m LL eee 16 USB Flash Drive Approved Listin ect atr te te ecc 16 PTZ Gompatibility EISU oerte t te to eve p et be De ede egt 17 Quick Start Instructions enne nnne nns 18 Logging li for the First Time item Rer eter L 41 4x indicaba 18 KM acltcun 19 Front Pane l Gontrolsis vite ti a e pedis rele te ERR 19 Rear Panel Gontrectors epe etel dee Eius 20 TO Glianrel ie neta meet elt edet 20 S Channel set at eie e cae tur oe 21 A EE 21 Remote Control sec ctt tto esee d t tete ede tdt cds 22 Connection GUlde 2 n
35. e display Select Save and press ENTER to update settings Video Format NTSC PAL Display only Tip Use the PAL NTSC switch on the back of the DVR to change the setting Language ENGLISH SPANISH FRENCH User Selectable DVR ID Required for the operation of multiple units using the supplied IR remote control Each system must have a unique ID to function properly Date Format US MM DD YYYY EURO DD MM YYYY ASIA YYYY MM DD User Selectable Date Press ENTER to select the Date and use the number keys and or arrow buttons to set the date Press ENTER again to deselect Time Press ENTER to select the Time and use the number keys and or arrow buttons to set the time Press ENTER again to deselect Time Zone Press ENTER to open the Time Zone window Use the arrow keys to navigate the list and press ENTER to make selection Select Exit and press ENTER to close the window Note The date and time must be set manually changing the time zone will not automatically change the Time Date display 29716AB 29 System Setup Continued Use DST After completing the Time Zone setup highlight USE DST and press ENTER to turn Daylight Saving Time ON OFF NTP Type Highlight NTP Network Time Protocol and press ENTER to SYNC the DVR with the Network Time Keypad Beep ON OFF Enables Disables Audible keypad touch confirmation Auto Log Off OFF or 1 10 Minutes This feature will close the Setup Menu aft
36. ear of the DVR unit How do you record For information on this topic view the Recording Setup section of this manual What is Time Recording gt o gt lo Time recording is recording scheduled to occur regardless of whether a motion or alarm event occurs o What is Event Recording gt Event Recording is recording which is activated when an event motion or alarm occurs Searching and Playing Video How do play back recorded video For more information on this topic see the Search section of this manual Is it possible to back up recorded video Q A Q A 96 Yes for more information on this topic see the Backup section of this manual Backup Q Is it possible to back up to DVD media A Yes you have a DVD RW drive installed in your DVR Q Can back up to a USB memory stick A Yes for more information on this topic view the Backup section of this manual Network Q Does it support dynamic IP A Yes Enable DHCP in Network Setup Q Mail is not sent out A Please check all the settings in the Network E Mail Setup Miscellaneous Q What types of cameras can be used A The E Series DVRs support either NTSC or PAL analog cameras Both standards may not be used simultaneously TROUBLESHOOTING Problem Possible Solutions Check the power cord connections No Power Check power at the outlet Check camera video cable and connec
37. eatures used on the Live View screen lt is important to be familiar with these options as this is the screen displayed the majority of the time Current Date Time m DISPLAY 1 20 2009 Opens Search Display Setup Display Connection Setup PTZ Controller Screen Division f Buttons Live Audio Site List SITE NAME AUDIO CH OpenEye EJE mena MEC RELAY WEIe eeoe eeee ee ee e SENSOR Camera Buttons Live Video Site List 74 Camera View The Recording Status is displayed on the upper right corner of each channel display in the Video Display Area 29716AB Recording Status 7717711111717 Camera No and Name Recording Status Indicator The following are the different states for each camera 4 Recording Displayed when the camera is currently being recorded to the DVR l Motion Detection Displayed when a camera set up for motion detection detects motion O Display Displayed when the camera is currently not being recorded to the DVR 75 Screen Division Buttons The Screen Division buttons allow you to view cameras in groups such as two by two three by three and four by four The button options are shown below mm 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To pu ag return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu mm 2nd Four Cameras View Di
38. ect to change without notice Revisions or new editions to this publication may be issued to incorporate such changes
39. einen nennen nennen nnne nennt 38 Monitor Setup ds caer de eoe emet ette da edere ce P t eee 39 Record atraca e te a Did 40 Recording Setup idco to ne cna 40 Frame tt il cl ll coc 40 S128 s20 28811 O c c c 41 Holiday Setup oen e ee eder aen 43 pr C 43 Emergency Recording suceda eve c 44 Using Emergency Recording eee 44 Using Instant Backup 2 cori itte nte dete ee et 45 Motion Event Setup csi RP EAR 45 O O OT 45 Setting Up Motion Detection Recording 46 NI DL cM 47 eim EE 48 AlarmiMODnItOE on iet ett tr que debo pee pe tede ev za eR eee 49 Network tone ode ie ue n ERU ERROR UE 50 Network A oneupdexBeU npe dire p RS 50 A O 51 Email SUP Educ 52 IOMA eite eR Pee D B HIER IER ROGA AREREAET 53 System Log Vie W x titre iin nied ele idee 53 NGISIONVIGW 012101110101 01190 At te ee eee 53 Status View neice eee A Sa de 54 A O O c 57 LO Em 57 Default Administrator Log licita htec la dd 57 Live Display Mode 1 e d t te REOR EH ERU ER 57 Ghantnel Selection 5 ite t e RD UR ERRARE ROBAR REKAER 57 ICOrIS ere ete Eee tanen 58 Mo se Over Meri eei itd EE DRE UR RO MERE ANETT 59 Instant Recording td opea RR RERBA RR abit 59 Popup Men s a enenatis 60 No Signal rr nca ROO even Pede v8 60 No Permission nii s dai 60 PEZ POBUP MEN Ai 61 Create PTZ Preset Position kh 61 Search
40. er XX minutes of inactivity This is a security feature S W Upgrade Start firmware upgrade from selected media USB or CD DVD Upgrade Firmware 30 1 NORD Press SETUP on the front panel or remote control or Click MENU on the hover menu and select SETUP Select SYSTEM gt SYSTEM SETUP Click S W UPGRADE to open the UPGRADE FIRMWARE window Insert the CD DVD or USB device Select the media type DVD CD ROM USB HDD STICK Click SCAN Click OK to start the upgrade Disk Setup Format 29716AB Shows installed Hard Disk Drives and the status of other attached storage devices DISK SETUP FORMAT NO TYPE MODEL SIZE FREE STATUS 1 HDD WDC WD5000AWS 6 458 2 GB 3514GB REC 2 DVD CD DVDRAM GH22NS50 0 0 GB 0 0 GB 3 4 5 6 FORMAT CANCEL RESET PROGRESS 0 FORMAT HDD OVERWRITE CHECK S M A R T SAVE cANCEL To format a Hard Drive or USB device use the arrow keys to select the appropriate device and press ENTER Select FORMAT and press ENTER Select YES to confirm and press ENTER Tip Refer to the list of Approved USB Flash Drives in the Introduction chapter To refresh the list of connected USB devices select RESET and press ENTER Caution All USB devices must be formatted as FAT32 before using with the DVR Note When formatting a drive all video and other data stored on that drive will be permanently erased and cannot be re
41. for STATUS DISK CONTENT STATUS RECORDING START RECORDING END 03 17 2010 13 04 36 04 15 2010 15 00 00 DISK CAPACITY 458 2 GB USED SPACE 106 8 GB 24 AVAILABLE SPACE 351 4 GB 76 HDD OVERWRITE ENABLE RECORD AUDIO SENSOR NETWORK EVENT EXT Disk STATUS RECORD CAM IPS RESOLUTION QUALITY 1 5 352X240 NORMAL 2 5 352X240 NORMAL 3 5 352X240 NORMAL 4 5 352X240 NORMAL 5 5 352X240 NORMAL 6 5 352X240 NORMAL T 5 352X240 NORMAL 8 5 352X240 NORMAL CH9 CH16 DISK RECORD AUDIO SENSOR NETWORK EVENT EXIT Record STATUS AUDIO MAPPING AUDIO TO VIDEO CH AUDIO IN AUDIO IN 1 OFF AUDIO IN CH1 OFF 2 OFF AUDIO IN CH2 OFF 3 OFF AUDIO IN CH3 OFF 4 OFF AUDIO IN CH4 OFF 5 OFF 6 OFF AUDIO VOLUME 5 7 OFF 8 OFF TWO WAY AUDIO TWO WAY AUDIO OFF CH9 CH16 DISK RECORD SENSOR NETWORK EVENT EXIT Audio Status View continued 29716AB STATUS SENSOR SENSOR ALARM NO TYPE POWER OFF ON 1 N O SM ART ALARM ON 2 N O NO SIGNAL TYPE 3 N O 1 OFF N O 4 N O 2 OFF N O 5 N O 3 OFF N O 6 N O 4 OFF N O 7 N O 8 N O SET CLEAR CH9 CH16 DISK RECORD AUDIO NETWORK EVENT EXIT Sensor STATUS NETWORK CONTENT STATUS HOST NAME dvr NETWORK TYPE DHCP IP ADDRESS 10 0 0 0 SUBNET MASK 255 0 0 0 GATEWAY 10 0 0 0 DNS 0 0 0 0 CENTER PORT 2
42. gger an e mail notification MOTION After a motion alarm is triggered SENSOR After a sensor alarm is triggered VIDEO LOSS After video loss on a camera POWER When the DVR is shutdown and restarted SETUP When a user accesses Setup LOG IN When a user logs in LOGIN FAIL After one failed login attempt DISK FULL When the HDD reaches the user defined maximum disk full percentage See DISK MANAGEMENT OVERWRITE SMART When the HDD reaches the user defined maximum temperature See DISK MANAGEMENT SMART PIC ON OFF Enable to send a picture of the event E MAIL ADDRESS Enter the e mail address INFORMATION System Log View Displays system log information System Log View displays the recent activity of all users on the DVR You can export and save the System Log to review user activity SYSTEM LOG DATE 04 15 2010 ALL SYSTEM SETUP NETWORK O DATE SYSTEM LOG 4 1 1 USER admin Enter SETUP TARGET HL DT ST DVD RAM GH22NS50 SAVE CANCEL SCAN EXPORT Version View Displays system information and software version information for the DVR VERSION VIDEO FORMAT NTSC VIDEO MUX 80503 1 VIDEO CODEC 60115 0 VIDEO I O 40618 0 FIRMWARE 1 0 1 6 MCU MODULE 5 3 0 PTZ MODULE 2 0 DRIVER MODULE 8 01 16 N MAC ADDRESS 00 AA BB CC AA 10 EXIT 53 Status View 54 Displays status screens
43. h a red square will appear appear around the image with the around the image with the message Original image file message Entire image changed or wrong SITE CODE Digital Signature Verifier Digital Signature Verifier c o1_20040107140201_MARK jpg g Site Code 100 000 Verity Close Message Original image file 1 E 01_20040107 140201 _MARK jog Site Code 100 00 Verity Close Message Choose a file to verily RADIUS OVERVIEW Connecting to a DVR using RADIUS 92 RADIUS is available for all OpenEye recorders RADIUS Multi Site Management Software is a powerful utility that allows 100 or more DVRs to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each DVR and import maps of buildings and other locations 1 Configure the DVR for remote access as shown above in Set up a Remote Connection 2 Follow the instructions in the RADIUS manual for Adding a New Site APPENDIX BUTTON INDEX LED Status Indicators XX Power Illuminates when power is supplied to the DVR Flashes when the hard drive is being accessed POWER 9 HDD HDD B Network NETWORK Enter Exit Buttons Enter llluminates when the DVR is connected to a network Input data make selections and open pop up menus Q Exit EXIT 29716AB Return to the previous mode or menu without saving Function Buttons INSTANT O BACKUP SEARC
44. he right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its original position on the bar Zooming in on a Portion of an Image 1 Using the mouse pointer point to the area of interest on the image and click the right mouse button 2 Keepclicking the right mouse button to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size Printing an Image 1 Using the Search screen locate a frame to print and double click the image Note Only one camera can be selected at a time for this function to work 2 Click the Print button A Print Preview window appears Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click the Page Option button to add a memo to the printout and set the paper size and orientation 4 Click the Print button to print the selected images Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 78 Save Clip OpenEye Remote can export single images in the JPG file format or save video clips in the AVI format The JPG and AVI file formats are extremely common with universal computer support making them ideal formats to use A digital signature is also attached to every JPG and AVI file exported from the DVR for use with the bundled Digital Signature Verifier application This function is u
45. his mode the DVR records only when motion is detected in the motion area and stops recording when motion is not detected Adjust motion area settings in RECORD gt MOTION EVENT SETUP gt INPUT If you set motion to OFF in RECORD gt MOTION EVENT CONFGURATION and set CONT MOT in SETUP gt RECORD gt SCHEDULE the DVR will NOTrecord when motion is detected 41 42 SENSOR Orange CONT MOT Sky Blue CONT SENS Brown MOT SENS Lilac SENSOR activated recording In sensor mode the DVR will record when a sensor is triggered during DURATION time as set in RECORD gt MOTION EVENT CONFGURATION gt ACTION CONTINUOUS MOTION detection recording The DVR records in CONTINUOUS mode but switches toMOTION when motion is detected in the motion area The DVR also will log a Motion Event and send the event to the Remote Monitoring software If you set motion to OFF in RECORD gt MOTION EVENT CONFGURATION and set CONT MOT in SETUP gt RECORD gt SCHEDULE the DVR will NOT record when motion is detected CONTINUOUS SENSOR activated recording In this mode the DVR records continuously and switches to SENSOR recording mode when a sensor is triggered The DVR also will log a Sensor Event and send the event to the Remote Monitoring software MOTION detection SENSOR activated recording The DVR will only record when motion is detected or a sensor is triggered Holiday Setup Add a recording schedule for a s
46. ime and system ID See the System section for more details Complete Disk Setup to set overwrite options and enable SMART Check See the Disk Setup section for more details Complete User Setup to change the Admin password and add additional users See the System gt User Setup section for more details Complete Camera Setup for all attached cameras See the Camera section for more detail Complete PTZ Setup for any attached Pan Tilt Zoom cameras See the PTZ section for more details Create a recording schedule See the Record section for more details Complete Sensor Setup to enable any external devices connected to sensor inputs or relay outputs See the Record gt Motion Event section for more details Complete Motion Event Setup to trigger recording on an event motion sensor video loss See the Motion Event section for more details The DVR is now configured to record search and playback video See the Operation section in this manual for more information on using the DVR LOGGING IN FOR THE FIRST TIME 18 Default administrative log in information ID admin Password lt none gt INSTALLATION FRONT PANEL CONTROLS LED Lights e Power e HDD DVD Drive e Network Instant Backup INSTANT 000 000000060060 O09 ADO 200N POWER Enter USB Port 29716AB 19 REAR PANEL CONNECTORS The rear panel of the DVR contains virtually all of the connec
47. ine a TEMP THRESHOLD and select Celsius or Fahrenheit Note The recommended upper optimum operating temperature for the HDD is between 104F to 122F 40C to 50C 4 Select a S M A R T WARNING to be activated when the HDD reaches the defined threshold 5 Select SAVE and press ENTER to save settings Tip Select HDD INFORMATION and press ENTER to view the current HDD DVD and USB drive information 33 User Setup 34 Use the User Setup to Add or Delete users USER SETUP USER 1 admin 2 ONE 3 ONE 4 ONE 5 ONE 6 ONE 7 ONE 8 ONE 9 ONE 10 ONE PAGE2 ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL ADD CHANGE DEL save CANCEL Adding Changing a User 29716AB To add a new user 1 Press MENU on the front panel or remote control or Click MENU on the Mouse over menu and select SETUP 2 Select SYSTEM gt USER SETUP 3 Click ADD CHANGE 4 Enter a USER name 5 Enter a PASSWORD and CONFIRM for the new user 6 Select the FUNCTION and SETUP ACCESS options for the user 7 Select which cameras will be visible to the user in LIVE amp PLAYBACK modes USER ADD CHANGE USER admin PASSWORD FUNCTION ACCESS PERMISSION O ALL O SHUT DOWN O SEARCH O PTZ 1 EXPORT O EXPORT VIEWER Li HEALTH CHECK O USE DVD CD USB 1 NETWORK CONNECTION MENU ACCESS PERMISSION O ALL C S
48. is complete by unplugging the power adapter cord on the back of the DVR Note Improper shut down of the system can cause data loss and system corruption CAMERA Camera Setup CAMERA SETUP CH NAME HIDDEN ADJUST 1 C1 OFF 2 C2 OFF 3 C3 OFF 4 C4 OFF 5 C5 OFF 6 C6 OFF 7 C7 OFF 8 C8 OFF CH9 CH16 INFORMATION ADJUST Setting Brightness Contrast Color save CANCEL CH Camera Channels NAME Use the on screen keyboard to enter a camera name user defined HIDDEN ON OFF Note HIDDEN on the CAMERA SETUP page hides cameras from the main monitor VGA MAIN BNC when no users are logged in To hide cameras from users clear camera check boxes on the SYSTEM USER SETUP ADD CHANGE ADJUST Detailed camera display settings 36 Color Setup Adjust CAMERA 1 16 camera to apply color settings to BRIGHTNESS 0 20 CONTRAST 0 20 CAMERA SETUP CAMERA 4 1 gt COLOR 0 20 DEFAULT Apply default system color settings BRIGHTNESS 10 APPLY ALL Apply current color settings to all CONTRAST 10 cameras COLOR 10 DEFAULT APPLY ALL OK CANCEL PTZ Setup PTZ SETUP CH BAUD RATE ID PROTOCOL 1 9600 8N1 1 NONE 2 9600 8N1 2 NONE 3 9600 8N1 3 NONE 4 9600 8N1 4 NONE 5 9600 8N1 5 NONE 6 9600 8N1 6 NONE 7 9600 8N1 7 NONE 8 9600 8N1 8 NONE CH9 CH16 SAVE CANCEL 29716AB CH Camera Channels BA
49. le Recording Modes Manual Schedule Event Audio Mono Recording and Playback 4 8 16 Built in Sensor Inputs Normally Open or Normally Closed 4 Built in Relay Outputs Normally Open or Normally Closed Remote Access via Ethernet and or Modem PTZ Camera Control Internal DVD RW supports CD RW and DVD RW media USB FLASH DRIVE APPROVED LIST These USB flash drives have been tested and approved to work with the E240 DVR Other USB flash drives may also work with the E240 DVR but have not yet been tested 16 Manufacturer Model SanDisk Cruzer Talent Flash Corsair Voyager Lexar JumpDrive Kingston Traveler PTZ COMPATIBILITY LIST The E240 DVRs support a wide selection of PTZ camera protocols 29716AB OpenEye 500 OpenEye 510 OpenEye Pelco D American Dynamics Cynix Speed Dome DynaColor ERNITech Fastraxll Ganz PT Honeywell MAXPRO Honeywell VCL Honeywell GC 655P Honeywell HSD 250 Honeywell HSD 251 HISHARP HSDN 251 230 KALATEL LG LVC A70X LILIN ORX 1000 Pelco D Pelco P PTC 400C RS 485 DIRECT SCC 641 SCC 645A SDM 100 SJ 3728R1 SK P SK S SPD 1600 SRX 1008 TBT DOME Vison 360 Visiontech WSD7425D WV CS854 YOKO CCTV QUICK START INSTRUCTIONS 10 Turn on the DVR See the Turning on the DVR section for more details Log in Use the number buttons to enter the password when prompted The default password is lt none gt Press ENTER Complete System Setup to set up the date t
50. llowing words and symbols mark special messages throughout this guide Note Text set off in this manner indicates information that is necessary for proper operation of the product Tip Text set off in this manner indicates information that may be helpful Caution Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information OPENEYE Liberty Lake WA e U S A 29716AB 3 IMPORTANT SAFEGUARDS 1 10 11 12 13 14 15 16 17 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instructions Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or OpenEye s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this pr
51. n groups such as two by two three by three and four by four The button options are shown below Single Channel View Displays one camera channel To return to a different Multi Camera View select a different Screen Division button Four Channel View Displays cameras 1 4 in the Video Display Area Click the button again to rotate to cameras 5 8 9 12 etc To return to a different Multi Camera View select a different Screen Division button Nine Channel View Displays cameras 1 9 in the Video Display Area Click the button again to rotate to cameras 9 16 To return to a different Multi Camera View select a different Screen Division button 16 Channel View Displays cameras 1 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division button EEEE UPGRADE FIRMWARE AT THE DVR Obtain the latest software release and save the file to a CD DVD or USB Device Please check the product web site at www openeye net or contact Technical Support for the latest software See back cover for contact information Insert a CD DVD or USB Drive containing the update files Select SYSTEM gt SYSTEM SETUP Select S W UPGRADE to open the UPGRADE FIRMWARE window Select the media type DVD CD ROM TFTP USB HDD STICK Click SCAN Click OK to start the upgrade oarhron gt 29716AB 69 SAVE SETTINGS Use the System Setup menu to export and import saved or factory default system se
52. nges and close the window 29716AB 89 Filter Alarm Events 9 NI gu ge 63 mw c Select one or more Status Level buttons Select a date Select a DVR from the Server list Select the type of alarm event or select All Events Select Normal or Emergency Alarm or select All Alarms Select a Confirmed type Select the number and size of the thumbnail results Click On to filter results Search Alarm Window Search Export Option Video display Y Digital Signature c E c Alarm Setting Play controls Continue Playing Ji Scusa Go to Next Event Alarm event Go to Previous information Frame Event Server Name Time Apply Close View Recorded Video 90 Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video frame Select the Continue Playing check box to watch all recorded events When not selected playback stops at the end of the alarm event Select the Same Camera check box to watch all events recorded by a single camera Click Apply after making any changes Export Video 29716AB Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video frame Click rewind to return to the beginning or desired spot in the video Click the stop button Select the Export Type JPG or AVI Save JPG a Select the Digital Signature Text check box to print the digital signat
53. nique to the DVR and its verification software and should not interfere with viewing the files using other applications JPG The format JPG is optimized for compressing full color or grayscale photographic images JPG images are 24 bit 16 7 million color graphics JPG is used to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI files save a video clip Saving a Video Clip 29716AB 1 Perform a basic search to locate the desired clip 2 Click Save to open the Export Wizard 3 Click JPEG or AVI to select the desired file type P Moh Ogi Sanaa AVI File a Select Mark Digital Signature b Select a Compression Codec Each TET codec provides different levels of quality compatibility and file size c Enter the duration seconds to record Although 50 is the longest time displayed a longer recording may be entered manually d Select Quality 502100 When size is not an issue set quality to 100 JPEG File a Select Mark Digital Signature 4 os a x 4 Click Next Export Item JPEG R 5 Define the file name in the Export Name iii box 6 Define the location to save the file by using menu tree below Export Path 7 Click Next 8 Amessage displays to confirm that the taie Ton save was successful e _ 9
54. ns These function buttons allow you to configure the Backup Player and save a JPEG image or AVI video BEBED B OPEN Allows you to choose which data to open When selecting data that is saved to your local hard drive the video must be in a directory named DATA Navigate to the folder above the DATA directory and click OK to see the available playback options SETTINGS Select Direct Draw De Interlacing for image viewing Also allows you to include Image information when exporting a JPEG EXPORT AVI To export an AVI file Click this button enter the desired Digital Signature the AVI start time the AVI end time and to include audio data if desired and press OK ZOOM Select this button to turn your cursor into a magnifying glass and click the desired camera image to zoom in EXPORT JPEG To save a JPEG Click this button enter the desired Digital Signature and click OK then browse to the desired save location PRINT Opens the print window on your computer Play Back Backup Image 68 Play recorded video on a PC using the proprietary media player included with every backup file 1 Insert CD DVD or connect external USB device to the PC 2 Navigate to the files on the CD DVD or USB drive 3 Double click the BKPlayer application 4 Click the Open Video File icon and select the file to view from the desired date folder Screen Division Buttons The Screen Division buttons allows you to view cameras i
55. o cause harmful interference in which case the user will be required to correct the interference at his own expense EN 55022 Class A Notice WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 29716AB Standard Warranty OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a period of two years after the date of purchase Any defective product that falls under this warranty will at OpenEye s discretion be repaired or replaced at no additional charge OpenEye may elect to replace defective products with new or factory reconditioned products of equal or greater value Repairs made necessary by reason of misuse alteration normal wear or accident are not covered under this warranty Exceptions to this are listed below e Three Years on all Digital Recorders e Three years on all analog fixed cameras All products shall be covered by a one year advance replacement warranty OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied including without limitation the warranties of merchantability and fitness for a particular purpose Under no circumstances will OpenEy
56. oduct near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should not be routed so that they are likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs receptacles and the point where they exit the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Object and Liquid Entry Points Never insert foreign objects into the DVR other than the media types approved by OpenEye as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked
57. ording may be entered manually c Select Quality 50 gt 100 When size is not an issue set quality to 100 4 Click Next to select a save location to save file 5 Click Next to start exporting the file The Cancel button exits the window without exporting file 87 EMERGENCY AGENT OpenEye Emergency Agent is used to view emergency alarms from the connected DVRs including Video Signal Loss and Sensor alarms Use the Filter Options to filter through the different types of alarms After viewing event video include a memo for future searches By double clicking an alarm entry the search window will open with the associated DVR camera and time related to the event already selected Note If all Alarm Event results are not visible click Off to turn the Filter Options off 154041 154045 154031 154036 154000 154004 16313 1597 oder Event List 153919 153923 odo 153908 153313 153957 19901 153838 153842 153826 153830 Dae 10 26 2006 ova prova Event reven Read ian Memo Text Box Connecting to a DVR Using Emergency Agent On the E240 DVR go to SETUP Go to RECORD gt MOTION EVENT SETUP gt ALARM MONITOR Set SEND TO ALARM MONITOR to ON Define the types of alarms to send to the Emergency Agent software MOTION SENSOR MOTION SENSOR Enter the IP Address of the computer running the Emergency Agent software Note the Port setting Pe mmo o a Note Th
58. oth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the DVR If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This DVR is designed to last for long periods of time To keep the DVR always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation could damage the DVR Read the following information carefully Moisture condensation might occur under the following circumstances e When this product is brought directly from a cool location to a warm location e When this product is moved to a hot and humid location from a cool location e When this product is moved to a cool and humid location from a warm location e When this product is used in a room where the temperature fluctuates e When this product is used near an air conditioning unit vent e When this product is used in a humid place Do not use the DVR when moisture condensation may occur If the DVR is used in such a situation it may damage discs and internal parts Remove any CD discs connect the power cord of the DVR to the wall outlet turn on the DVR and leave it for two to three hours After two to
59. pecific date in HOLIDAY SETUP You can add up to 32 individual HOLIDAY recording schedules To add a new HOLIDAY schdule Audio 29716AB 1 NS AM RO Gr T Press MENU on the front panel or remote control or Click MENU on the Mouse over menu and select SETUP Select RECORD gt RECORD SETUP gt SCHEDULE Create a recording schedule in the H DAY row Select HOLIDAY SETUP Select DATE and set the date using the on screen calendar Type a description in the box next to the DATE box using the on screen keyboard Select ADD to add the holiday RECORD SETUP AUDIO MAPPING AUDIO TO VIDEO CH AUDIO IN 1 OFF AUDIO IN CH1 OFF 2 OFF AUDIO IN CH2 OFF 3 OFF AUDIO IN CH3 OFF 4 OFF AUDIO IN CH4 OFF 5 OFF 6 OFF AUDIO VOLUME 5 7 OFF 8 OFF TWO WAY AUDIO TWO WAY AUDIO OFF CH9 CH16 SAVE CANCEL MAPPING AUDIO TO VIDEO Associate cameras to the appropriate audio channel AUDIO IN Turn audio channels ON OFF to enable each audio channel for recording AUDIO VOLUME Set audio volume 1 15 TWO WAY AUDIO Turn two way audio ON OFF 43 Emergency Recording Configure the recording settings for Emergency Recording and Instant Backup to use when they are activated RECORD SETUP EMERGENCY EMERGENCY RECORD IPS 15 QUALITY NORMAL SIZE 352X240 INSTANT BACKUP DEFAULT DURATION 30 MIN DEFAULT TARGET USB PROMPT FOR CONFIRMATION YES FRAME SCHEDULE AUDIO INSTANT SAVE CANCEL
60. ric Buttons and Channels 94 Directional and Playback Control Buttons sese 95 BVEEAGQ sui dete one m S ERR BARRIER REA 96 Generalists ae ie 96 Live Monitoring icd A eva n v i HERR RC 96 Recording ee EE A ee ig e UE RE DERE A 96 Searching and Playing Video c1 1k TH 96 29716AB Network ene A Ada 97 Miscellaneous 18 ink EE ne aaa 97 Troubleshooting scu Rotten dtes 97 Specifications OE3 E240 H 264 sss 98 Specifications OE3 E480 H 264 ssssssssssseeseeeeneeneee nennen nnne nnn 99 13 14 Notes INTRODUCTION PRODUCT DESCRIPTION OpenEye s E Series DVR is a powerful yet affordable video management solution designed for easy installation and operation Preconfigured for continuous recording and DDNS with no additional setup required the E Series DVR offers quick search setup and backup features The E Series DVR runs on an embedded Linux operating system which provides stability and protection from viruses The OpenEye E Series server comes ready for fast and seamless integration within your existing IT infrastructure Designed around Linux Embedded the E Series server offers unparalleled stability security and ease of use in a 2U chassis Accordingly your security investment has never been easier to maintain Multiple users may connect through any network for simultaneous live viewing and digi
61. rint Options window opens Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click Print to print the selected images Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed Using the OpenEye Web Viewer you can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file formats are the most commonly used graphical formats today Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use JPEG Optimized for compressing full color or grayscale photographic images JPEG images are 24 bit 16 7 million color graphics Use JPEG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click Save 2 Select the export type JPEG or AVI Note Different image format types provide different file sizes quality and compatibility 3 Select Mark Digital Signature if desired AVI File a Select a compression Codec Each codec provides different levels of quality compatibility and file size b Enter the Time to Save seconds to record Although 50 is the longest time displayed a longer rec
62. s Refer all servicing to qualified personnel 19 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by OpenEye or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 20 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from OpenEye Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for long periods of time They will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place the unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the DVR away from the TV radio or VCR NOTES ON CLEANING 29716AB Use a soft dry cl
63. s the case you should check the recording schedule or camera setup in the main setup menu Instant Recording The DVR remote controller has an Instant Recording button Press the button with the red dot to instantly start recording all the channels at the recording rate configured in Emergency Record setup All the channels regardless of recording mode amp recording on off will record will show in live mode and a red bar represents Instant Recording video in the graphic search bar 29716AB 59 Popup Menu Right click the live screen to open the Popup Menu HIDE LIVE VIEW Hide the selected camera from Live view RECORD CHANGE Change the recording settings for that channel including PPS quality resolution and event response PAGE SEQUENCE The SEQ icon is shown on the bottom right of the screen and displayed channels will be sequentially changed FREEZE ALL Pause all channels displayed on Screen SHOW MOTION AREA Display the motion grid for the selected camera DISPLAY PIP Change screen display to Picture in Picture PIP AUDIO Select an audio channel to play on attached speakers LOGOFF Select to log out the active user SEARCH Open the Search Menu PTZ Switch to PTZ mode SETUP Open the Setup Menu No Signal HIDE LIVE VIEW RECORD CHANGE PAGE SEQUENCE FREEZE ALL SHOW MOTION AREA DISPLAY PIP AUDIO gt LOGOFF SEARCH PTZ SETUP EXIT If no camera is connected to a channel
64. s through RADIUS and Remote would require frequent updates DDNS automatically redirects traffic to your current IP address when using the hostname address i e MyE240 openeyedvr com DDNS SERVER The current DDNS server HOST NAME Hostname for the DDNS server account ID Username for the DDNS server account PASSWORD Password for the DDNS server account STATUS Checks DDNS settings by attempting to communicate with the DDNS Server Serial Setup 29716AB Configure connected serial devices SERIAL SETUP RS 232 RS 485 TYPE NONE TYPE NONE MODEL NONE MODEL NONE BAUD RATE 9600 BPS BAUD RATE 9600 BPS DATABIT 8 DATABIT 8 PARITY NONE PARITY NONE STOPBIT 1 STOPBIT 1 SAVE CANCEL TYPE None External Controller MODEL Select appropriate model Port Information BAUD RATE DATA BIT PARITY STOP BIT 51 E mail Setup 52 The DVR can send an e mail notification to up to six defined e mail addresses when an event happens E MAIL SERVER DVR SMTP Configure the DVR to use selected e mail server E MAIL SETUP E MAIL SERVER E MAIL ENABLE ON OPTION PIC E MAIL A mem SET OFF email H MOTON SET OFF email H VIDEO LOSS POWER SET OFF email H SER aca SET OFF email H LOGIN FAIL DISK FULL email H email H S M A R T save cance Bn CANCEL OPTION Define the type of event that will tri
65. sitive 4 Click Connect Connecting Multiple DVRs Connect up to four E240 DVRs to the Remote Software to easily switch between DVRs 1 2 Configure all DVR connections as described above in Configuring a Remote PC After connecting to the first DVR click CONNECT on the Display screen to open the Local Setup window Select a second pre configured DVR and click Connect Use the drop down menu in the lower left corner of the display screen to switch between the connected DVRs USING THE REMOTE SOFTWARE Setting the Time and Date The Remote Software uses the system time of the PC If the system time is not correct follow the steps below to change it 1 29716AB Exit to Windows by clicking the Exit button on the Live View screen and selecting Restart in Windows Mode Open Windows Explorer Do this by right clicking the My Computer Icon located on the top left hand corner of the Desktop and select Explore Click Control Panel to open it If you do not see Control Panel listed click My Computer to expand the folder tree Double click Date and Time inside Control Panel Adjust the Date and Time When finished close all open windows and restart the PC Do this by clicking Start located on the lower left hand side of the Desktop and selecting Shut Down 73 Live View Screen Each time the software is restarted the program defaults to the Live View screen The following diagram outlines the buttons and f
66. splays cameras 5 8 in the Video Display Area To mm return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu HE 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area kE To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu mm 4th Four Cameras View Displays cameras 13 16 in the Video Display Area mm To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 16 Camera View Displays cameras 1 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking Full Screen within the Screen Division Menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop button will sequence through 1A 2A 3A 4A and then repeat Setup Overview 76 The remote setup screen is designed to look and feel like the local E240 interface Remote users can access the System Camera Record Network and Setup Wizard details
67. t first as FAT32 Note ESTIMATE must be selected first before WRITE If any backup parameters are changed Date Time Channels you must select ESTIMATE again Caution Do not shutdown the system during the backup process 65 Auto USB Export 66 Create a mirrored backup of recorded data on a connected USB external hard drive Caution OpenEye recommends the use of hard drives only the use of flash drives is not recommended for auto backup AUTO USB BACKUP TARGET NONE SCAN OPTION L OVERWRITE CAMERA ALL 102 3 4 5 6 7 8 9 110 011 012 013 014 015 016 FREE SPACE STATUS READY START CANCEL EXPORT AUTO USB BACKUP CLOSE Press BACKUP on the front panel or remote control and log in Select AUTO USB BACKUP Connect a USB hard drive to the DVR Select SCAN to locate the drive and then select TARGET Select the OVERWRITE check box if you want to enable the DVR to write over the oldest data when the drive is full Select CAMERAS to include in backup 7 Select START to start backup 9 de cq o Caution Do not shutdown the system during the backup process USING THE BACKUP PLAYER Play recorded video on a PC using Backup Player the proprietary media player included with every backup file E 3 m a E E jun E Previous Frame Next Frame Back Play Forward Play 29716AB 67 Setup and Save Functio
68. t panel of the DVR until the lights start to flash To shutdown the DVR SETUP ZOOM e Press and hold the SETUP key on the front panel of the DVR log in POWER when prompted and select OK to shut down Note Only authorized users can shut down the DVR SETTING THE REMOTE CONTROLLER ID When more than one E240 DVR is installed in the same location you can use one remote controller to control multiple DVRs up to 20 DVRs To control multiple DVRs you must change the remote controller ID to the DVR ID of the DVR To change the remote controller ID 1 Onthe DVR go to SYSTEM SYSTEM SETUP 2 Enter the desired DVR ID number 3 Onthe remote controller press and hold the ID button and enter the desired DVR ID number to operate the corresponding DVR Note The DVR ID must be input as two numbers on the remote controller Therefore you should input 00 for the system ID 0 and input 01 for 1 29716AB 25 26 Notes SETUP SETUP MENUS SYSTEM Soa OpenEye Pg CAMERA DISK SETUP amp RECORD USER SETUP NETWORK CONFIGURATION INFORMATION SHUT DOWN SETUP WIZARD Use the setup menus to configure all of the DVR settings schedule recording networking and shutdown Press the SETUP key on the front of the DVR or remote control to enter the setup menus and log in See the Logging In for the First Time section if entering setup for the first time Use the A and Y keys on the front of the DVR or remote control
69. tal search This powerful software enables users to establish recording schedules create motion detection zones and use PTZ controls on available attached video input devices With the latest advancements in the E Series server software searching and indexing your video archive has never been easier All OpenEye DVRs come with free RADIUS remote management and viewing software allowing you to connect to any number of DVRs from virtually anywhere using your PC or laptop OpenEye s suite of applications allow you to remotely manage DVR settings and permissions view live virtual multiplexed video from multiple DVRs on multiple displays monitor alarm and sensor events remotely create custom maps of facilities and search or backup recorded video 29716AB 15 FEATURES The OE3 E Series DVR includes the following features 4 8 16 Composite Video Input Connectors 4 8 16 Looping Video Outputs Compatible with Color NTSC or PAL and B amp W Video Sources Multiple Search Methods Calendar Event Records up to 480 NTSC Images Per Second Live Real Time Video Display 480 NTSC Images Per Second 400 PAL Images Per Second Auto Termination 75 Ohm on Looping Outputs Instant Backup Continuous Recording with Disk Overwrite Mode Continuous Recording on Archiving Transmitting to Remote and Playback Motion Based Recording Uniquely Configurable for Each Channel Customizable Motion Detection Grids Uniquely Configurable for Each Channel Multip
70. three hours the DVR will warm up and evaporate any moisture Keep the DVR connected to the wall outlet and moisture will seldom occur WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely t
71. tidad ode e tad ete 62 Searching Recorded Data SH HH HH 62 Quick Search o tanec ee 0 00 EIN ie 1 6t eus 62 Graphic Sears il ibi 62 Quick Backup in Search Mode lt 1 SE TH KH nan TH 63 Express Searching eel eate ue etes 63 Jump to First Saved Data sesssessssssssseeseseeeeee nennen nennen rennen 63 Jump to Last Saved Dala orte ct ehe t dan 63 Event Searctoss i eee he e ntum e oe RD pe D tetra b e coo de SL 63 Daylight Saving Search incen ot terca 64 Search Pop p MeriU s ciues sc 64 Backup Export ne T E c c ng nh 65 Manual A n pu obe e OBERE nu e dta 65 A O c c nh 66 Using the Backup Player nem prete Ro ile 67 Controlling Backup Player 1111k 67 Setup and Save FunnCf Or S n HH HH KH 68 Play Back Backup mage 1 1v vn nh 68 Screen Division BUNS ui eee 69 Upgrade Firmware at the DVH LH HH mener 69 SAVE SONGS iii iae ute eee pem utu le c 70 Save Settings eundo qae at etel redet pest 70 Import Settings eR PRU IE GE eec ea 12340125 70 6 Remote 7 lt 9210 1121 n Thi n1 n1 1n ii eene 71 Set up Remote Connection 2 e ode De CR RR REP EROR UP 812452 71 Gonfiguring the D VR 20100006661 A RR RAE RR RE REGERE 71 Creating a DVR Connection with Remote SoftWare
72. tions Check monitor video cable and connections No Live Video Check camera power Check camera lens setting Live Video Too Bright If a cable is attached to the video channels looping output make sure that it is properly terminated DVR has stopped recording The HDD is full delete video or set the DVR Overwrite Mode to On in Disk Setup Overwrite 29716AB 97 SPECIFICATIONS OE3 E240 H 264 e 4 8 16 Channel Composite e CCTV Monitor NTSC PAL e VGA Monitor e 16 CH Looping Composite e CCTV Spot Monitor NTSC PAL Bude NTSC 480 fps play e PAL 400 fps e 1 4 9 16 PIP e NTSC 2CIF 240 ips 4CIF 120 ips 8CIF 60 ips e PAL 2CIF 200 ips 4CIF 100 ips 8CIF 60 ips e NTSC CIF 352x240 2CIF 704x240 4CIF 704x480 Recording e PAL CIF 352x288 2CIF 704x288 4CIF 704x576 e Motion detection Sensor Continuous Schedules e Variable compression rates recording frame motion sensitivity Storage media e Internal 2 x HDD Option e USB Recording e 4 Channel G 726 Compression e Operating 0 C to 40 C 32 F to 104 F e Storage 0 C to 40 C 32 F to 104 F e 0 90 non condensing Sz e 15 75 W x 3 46 H x 15 75 D 400 mm x 88 mm x 400 mm Hardware Weight e 8lb 8 2 kg W O Packing Ms memauseemmemm CS SPECIFICATIONS OE3 E480 H 264 Inputs e 16 Channel Composite e CCTV Monitor NTSC PAL e VGA Monitor e 16 CH Looping Composit
73. tors you will be using The diagram below shows the location and description of each connector 16 Channel Video In Ports PTZ Connection Relay Output L Switch f Cx RS 232 Input Audio Input Video Out Cable Connection Input LOOP OUT 1 8 LOOP OUT 9 16 Audio Output Primary and Spot Monitor Outputs 20 8 Channel PTZ Connection Video Out Ports Relay Output NTSC PAL switch Audio Input Cable Connection CHIY CcH2v cuav cHaw CH5Y cHew cuv CHay jO GHIA CH2A CHIA CH4A CH5A CHGA CHIA CHIA Audio Output Primary and Spot Monitor Outputs 4 Channel Video Out Ports Audio Input Cable Connections Video In Ports PTZ Connection Sensor Inputs r RS 232 Input Relay Outputs MAIN OUT AUDIO IN E 9 Audio Output Primary and Spot Monitor Outputs 29716AB 21 REMOTE CONTROL Emergency Record 22 ID Select STBA Instant Backup PTZ Controls Log Off Lock Display Options The ID Select button allows you to use one remote control for several DVRs CONNECTION GUIDE Connecting the Monitor There are three available monitor outputs on the E Series DVR e Composite Monitor output for CCTV monitor BNC Marked MAIN e Spot monitor o
74. ttings CONFIGURATION PROFILE SAVE DATE LOAD SAVE DEL DEFAULT LOAD SAVE DEL LOAD SAVE DEL LOAD SAVE DEL LOAD SAVE DEL LOAD SAVE DEL LOAD SAVE DEL LOAD SAVE DEL SYSTEM CONFIGURATION TOOLS EXPORT IMPORT EXIT Save Settings Press the SETUP key on the front of the DVR or remote control to log in 2 Select SYSTEM SETUP 3 Select an empty PROFILE and define a name for the settings configuration To save settings to a USB device select EXPORT 4 Select SAVE and confirm to continue the export process Import Settings Press the SETUP key on the front of the DVR or remote control 2 Select SYSTEM SETUP and log in 3 Select a previously saved PROFILE and select LOAD To import a profile saved on a USB device select IMPORT 4 Select OK and press ENTER on the front of the DVR to complete the import process 70 REMOTE SOFTWARE SET UP A REMOTE CONNECTION The administrator and up to nineteen additional users four simultaneously can access the DVR remotely using software installed on a personal computer Configuring the DVR 29716AB Press SETUP on the front of the DVR or remote control to log in 2 Select NETWORK gt NETWORK SETUP see the Network Setup section of this manual for more details 3 Change port settings or write down current port settings 4 Select DHCP or STATIC IP depending on your network Ask your network administrator for assistance 5 If STA
75. ull it out Alarm In Use external devices to send a signal to the DVR when an event occurs Mechanical or electrical switches can be wired to the Alarm In and Ground GND connectors Note All connectors marked GND are common Connect the ground side of the alarm input and or alarm output to the GND connector Connecting to a Relay Output To make connections on the Alarm Connector Strip Press and hold the button and insert the wire into the hole below the button To disconnect the wire press and hold the button above the wire and pull it out Alarm Out The DVR can activate external devices such as buzzers or lights Connect the external device to the Alarm Out and Ground GND connectors See Sensor Setup in the manual for more details INSTALLING THE RACKMOUNT KIT 24 Caution There must be a minimum 1U space between the DVR and any other items in the rack 1 Attach the rackmount brackets with the screws provided on each side of the DVR Do not remove the plastic edge guards 2 Mount the DVR in your rack TURNING ON THE DVR 1 Connect camera cables 2 Connect a network cable and a monitor cable 3 Connect the power cable to the DVR and wait until the main screen is displayed on the connected monitor this process will take approximately two minutes Tip See the Connection Guide section for more details Using the Front Panel to Turn On Off the DVR To start the DVR e Press and hold the SETUP key on the fron
76. up has four sections Input Sensor Action and Alarm Monitor When an event comes in Input the DVR records the image according to its settings Camera Setup and triggers an alarm Action MOTION EVENT SETUP INPUT CAM MOTION SENSITIVITY AREA SENSOR 1 ON 5 ON OFF 2 ON 5 ON OFF 3 e 5 ON OFF 4 ON 5 ON OFF 5 ON 5 ON OFF 6 ON 5 ON OFF 7 ON 5 ON OFF 8 ON 5 ON OFF CH9 CH16 INPUT SENSOR ACTION ALARM MONITOR save cancel CH A Channels 1 8 W Channels 9 16 MOTION ON OFF Specify whether to use motion input or not SENSITIVITY 1 10 1 least sensitive 10 most sensitive AREA Define the motion detection area SENSOR Associate a sensor with the camera channel 45 Setting Up Motion Detection Recording 46 INPUT SENSOR ACTION ALARM MONITOR MOTION EVENT SETUP INPUT CAM MOTION SENSITIVITY AREA SENSOR 1 O 5 ON OFF 2 O 5 ON OFF 3 ON 5 ON OFF 4 ON 5 ON OFF 5 ON 5 ON OFF 6 O 5 ON OFF 7 Oo 5 ON OFF 8 ON 5 ON OFF CH9 CH16 SAVE CANCEL To record data only when motion is detected 1 2 3 4 Press SETUP on the front of the DVR or remote control Select Record gt Motion Event Setup and set MOTION to ON Set the motion SENSITIVITY level 1 10 Select AREA and press ENTER to set a motion area global setting each channel can be configured individually Use the mouse to select or clear squares on the grid
77. ure on the JPG file and click Next akon os b Click Save As to define the save location and click Next c Click Start to save the image Save AVI a Select a CODEC from the list and the number of frames to include in the AVI file Reduce Export Quality only if necessary to reduce the size of the file b Click Next c Click Save As to define the save location and click Next 6 Click Start to save the video file 91 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the DVR is the Digital Signature Verification program This program can be installed on any Windows XP Windows Vista or Windows 7 computer Using the Digital Verifier 1 Open the Digital Verification program by selecting Start gt Programs gt OpenEye gt Digital Verifier gt Digital Signature Verifier 2 Click the Browse button to load the JPG image 3 Enter the Site Code of the DVR that the image was originally extracted from The Site Code is specified in the System Setup Menu 4 Click Verify to continue or Close to close the window without verifying If the image has not been If the image has been tampered tampered with a blue square will wit
78. utput for CCTV monitor BNC Marked SPOT e VGA output for VGA monitor Mini Sub D15 Video Inputs and Looping Outputs The E Series DVR comes with 4 8 16 BNC video inputs on the rear of its chassis Each video input has a corresponding looping BNC output for passing the video signal to another monitoring recording device Connecting to a Network Use the RJ45 jack on the rear of the DVR when connecting to a network E Connecting Audio To record audio on the DVR connect the audio source to the connections on the audio ports on the back of the DVR To listen to live or recorded audio connect the Audio Out Port to an amplified speaker system Note The DVR audio output is a line level source which requires an amplified speaker system The audio input can be from an amplified source or directly from an amplified microphone 29716AB 23 Connecting a PTZ Camera The RS485 connector can be used to control Pan Tilt Zoom PTZ cameras See the PTZ camera manufacturer s manual for configuring the RS485 connection Connect RX TX and RX TX of the control system to the TX RX and TX RX respectively of the DVR Note Use the RS485 connector for external control systems such as a control keyboard Connecting to a Sensor Input To make connections on the Alarm Connector Strip Press and hold the button and insert the wire into the hole below the button To disconnect the wire press and hold the button above the wire and p

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