Reporting and Analytics (mymicros.net)
Contents
1. Self unlock your account if Self Service User account Lockout Handling is enabled Understanding the Sys Admin E mail Address Sys Admin Email Address is a field where you can define the e mail address of your system administrator When defined error messages that normally refer users to contact the system administrator refer users to the e mail address of the administrator of your organization Configuring the Sys Admin E mail Address 1 Navigate to mymicros net Admin Warehouse Miscellaneous Enterprise Options 2 Enter the Sys Admin Email Address and click Save User Experience Understanding Survey Links Help Improve mymicros net is a link that takes users to an external survey site that enables users to share their user experience and feedback on mymicros net products features and services The surveys are customizable for each organization and the hosting administrators configure the URL Configuring Survey Links 1 Navigate to Admin Production Management Misc Configuration tab 2 Select one or more organizations that should see the survey Select MICROS if you want to add the survey link for all the organizations 3 Enter the URL click Save and then click OK You can clear the URL to remove the survey link 10 System Administration2. TAX Order Type OT Paid In Paid Out PIO Menu Item Sales MI Menu Item Prices MNPR Check Detail Total CDTL CHDR Financial Forms Details FFD FFL Ledgers Payroll PAY PAYID Cash Management CASH Performing an Export 1 Navigate to mymicros net select Admin and then select Import Export Maintenance Select the relevant export Select the Start Date and the End Date to run the export Select the Location to run the export Click Execute Click Run Export if the information presented in the confirmation message is accurate OLEG 7 Click Cancel if you want to make changes or cancel the export 6 Records 2 Reports Understanding Net Sales You can exclude the sales total of selected menu items from Net Sales total of daily totals and fixed period totals Excluding Sales Totals of Selected Menu Items 1 ARGON Reports Navigate to mymicros net select Admin select Warehouse select Master Items and then select Menu Item Master Select a Family Group Major Group or Category Click View Menu Items Select a menu item and click Edit Select Suppress From Net Sales and click Save 3 Schedules Approving or Rejecting a Schedule 1 In mymicros net select Scheduling and then select Schedule Approval Rejection Select a Date Select PENDING as the Status and click Display To edit a schedule a Click Basic to open the schedule in the basic editor You can only select the basic editor if
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4. you are using Mozilla Firefox b Click Advance to open the schedule in the advanced editor You can change the status to approve or reject the schedule Schedules 4 System Administration Authentication Understanding User Password Policy You must adhere to the following guidelines when creating user passwords The password must be at least 8 characters long The password must contain both letter s and number s It can contain the following special characters RAAI SE RO a You may not choose a password equal to the last 4 passwords used Understanding Max Login Attempts The Max Login Attempts field defines the number of tries users can Enter an invalid password when logging in before being locked out Enter invalid information when attempting to unlock their account before being locked out The lowest Max Login Attempts count you can configure is three and the highest count is six If a user fails all attempts the user is locked out In which case the system administrator must be contacted to unlock the account Understanding the Lockout Policy The Lockout Policy defines what should happen when the Max Login Attempts expires You can set the policy to either of the following e Lockout for 30 Minutes Locks out the user for 30 minutes before allowing the user to reattempt to log in e Contact Sys Admin Shows a message informing users to contact their system administrator Understanding Self Serv
5. Oracle Hospitality Reporting and Analytics mymicros net User Manual Release 8 4 4 May 2015 ORACLE Copyright 2001 2015 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this software or related documentation is delivered to the U S Government or anyone licensing it on behalf of the U S Government then the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification
6. cs mymicros net module Customer Support To contact Oracle Customer Support access My Oracle Support at the following URL https support oracle com When contacting Customer Support please provide the following Product version and program module name Functional and technical description of the problem include business impact Detailed step by step instructions to re create Exact error message received Screen shots of each step you take Documentation Oracle Hospitality product documentation is available on the Oracle Help Center at http docs oracle com Revision History Date Description of Change May 29 2015 e Initial publication Preface 5 1 Records Understanding the Import Export Maintenance portlet The mymicros net Enterprise Information Portal collects transactional information every 15 minutes and daily information including time and labor activity each night after the end of day Once mymicros net has received the information a user may choose to export it using the Import Export Maintenance portlet After initiating an export a file is created on the server and depending upon the configured delivery preference it can be sent to either a SFTP site or e mailed as an attachment The following table describes the standard export record types Table 1 Standard Export Record Types Record Name Record Type General Ledger GLID Summary SUM Discount DSC Service Charge SVC Tender TND Tax
7. ice User Account Lockout Handling Self Service User Account Lockout Handling provides you the ability to allow users to self unlock their mymicros net accounts if their accounts are suspended due to lack of activity When enabled users can unlock their accounts from their desktops and mobile devices Using the Logon Report you can see which users have unlocked their accounts and when it took place When a user tries to log in after 90 days 1 The user is taken to the Unlock Account page and prompted to enter the e mail address associated with the account and to answer the security question configured when creating the mymicros net account 2 If the user provides the correct information a URL containing a temporary generated token is sent to the e mail account of the user System Administration 9 3 The URL takes users back to the portal where the security question is asked once again 4 If the user answers correctly the user is allowed to change the password and in turn unlock the account Enabling Self Service User Lockout 1 Navigate to mymicros net Admin Warehouse Miscellaneous Enterprise options 2 Select Self Service User Lockout Policy and click Save Understanding Mobile Password Administration You can manage your account password from the mymicros net mobile site This enables you to perform the following activities from your mobile device s Reset your forgotten password Change your expired password
8. nt products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Contents Tables ER RR AE EE OE EE ER IE EE 4 PEOLACC isccssannsascncsunsetaanccsacsnedachduqcaetdacnsnossvasusiscacnsioasdessstdnssenaussnsocssaaeaatedasuenaetdnsanesdaaduadeasun 5 Audi nce suisse svi mit WaS aa A i E AEA E eE EE S R sevens Fee RE Ee 5 Customer Support mere EE EE OE HO a E det 5 D c menta OE EE AE EE ER ET 5 Revision History sanse teen EO biten 3 DV a e e HER EE OR EE EE EE EE 6 Understanding the Import Export Maintenance portlet esse see ee ee ee ee ee 6 Performing an EXPOTT A ee Se Ee eke ee Ne Oe oge n Ge Ee GE ee Gee Ee ee Ge Ee Ee Ge oe 6 2 Reports EE OE EE EE EE ED EREA A EE 7 Understanding Net Salesi sscisccsiscinssscescecesicstessanescscossnsterevssssasevdvednotonssdhonsdeacsdunnsscosussvedasevensase 7 Excluding Sales Totals of Selected Menu Items se se se se se se se se ee ee ee ee ee 7 3 System Administration emmsersseennnnanvnnavnnavnnavnnnvnnsvnnsvensnennnnnnnnnsnnnnnnnnnnvnnavnnsvnnsvnnsvennnennnnr 9 Atithentication EE EO EO EE OE N EE EE iia 9 Understanding User Password Policy snrnrrrvrvrverrvnvevereveverererer
9. vrneveseresereresevererersrsrsenene 9 Understanding Max Login Attempts seserererevervrvrvrvrrrrerererererevrvrererevevevarererererersrsenenee 9 Understanding the Lockout Policy evrvoverererererervrnrnrsrrererererererrrrererereveverererersrsrsrsesenee 9 Understanding Self Service User Account Lockout Handling esse sesse ee es 9 Enabling Self Service User Lockout rmrnsararererererrrvrvrnrvesererererersvserererereveveveverererersrene 10 Understanding Mobile Password Administration ses se se se se se se se ee ee ee ek ee ee 10 Understanding the Sys Admin Email Address esse sesse see ee ee ee ee ek ee ee 10 Configuring the Sys Admin Email Address ese se se se se se Ge se Ge ee ek ek ee ee 10 Uger Experience ARE RE RE RE N NE 10 Understanding Survey Links se sees bee vee ie Re ese SE ES Ge eg De ees geed 10 Configuring Survey Links susse gee Ed ees Ee bee gek DE Se goe ear ed dee gese 10 Tables Table 1 Standard Export Record Types esse sesse ee ee Ee He He He Ge Ge Se Sk eek ee ee RR ee es 6 Preface This guide describes how to use Reporting and Analytics mymicros net features and functionality The content in this guide reflect the content the articles originally published on the MICROS Members or Wiki pages It has the MICROS branding associated with the product for that release Audience This document is intended for administrators and end users of the MICROS Enterprise Back Office Suite Reporting and Analyti
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