Home

Concord Express - Affordable Security and Protection

1. wehe D9S0 39 SI MOPUIM 10 4909429298 100p au UayM spunos daaq L p u tl s MOpUIM 10 100p D3133104d e u um punos sd q 2 jualis aq lm Burung aliym sdaaq snyeys wie ug 20 HIT lt t lt 1 Z uo pauany si Me ne 00 2p09 Gay 01 uinjas ulIU9 pue uo SI 81n 22 UUM uO SI 91n 3 uayM 0 404 0 404 N o Am ssaid 8sS0 2 UQ aul ujuy juayi s 19 00 Bul IN Blis sassa 440 51531 3305568 sou I 51300393 1S91 i0su s El 8 09 8 UO 10 E UQ 10 E 81 IS JJ0 LOU sa1 uoyd Jaqu nu 10SU8S 0 40 0 404 sapog 185f 404 waysis au Z 8p02 8 8p03 H HO 40 L HO 40 t a ssaud o anujjuog 0 safueyo ayew Buissaid Aq Buiss id q Ayoasip A A 0 19 2ap SMOIIY AaPOU s 4aJUa 0 4aSN siosu s ssed q o 1851 apog 1851 xau ee z I la ay SMOJE uo UIM au smojje uo UIM 404 a k SSO ae Susa 8 u0 SI aunjeay UaYy Jeu aynquye asn v eux aynquye asn v u0 40 B Z u0 40 B Z u peojumogq S S8 WaS S BurssedAg 138110 HO 104 L 0104 LA L Ag sjsay wasg GurssedAg 133110 8p02 185N x u 10 7 pia 33051531 340 S5tdMB
2. D Ifthe phone test is unsuccessful the touchpad displays Memory Test Phone briefly then Alarm Memory Phone Failure On alphanumeric touchpads D If the phone test is successful the touchpad dis play returns to a normal text display D If the phone test is unsuccessful the touchpad displays SYSTEM PHONE TEST ALARM then MEMORY and finally PHONE FAIL URE ALARM MEMORY If a phone test is unsuccessful check to see if you hear a dial tone from phones in the house Call your dealer if you hear a dial tone but your phone test is unsuccessful Testing Sirens The purpose of this weekly test is to verify that the panel is activating sirens with the appropriate warning sounds To perform an alarm siren warning sound test 1 Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities 2 Activate alarms of each type fire police auxiliary one at a time 3 Listen for the appropriate siren sound when each alarm is activated see the Alarm Sound table Table 1 Testing Sensors and Zones Testing the System Touchpads Send a Touchpad Panic POLICE OK D Police panic alarm Touchpad Panic FIRE OK B Fire panic alarm and Touchpad Panic AUXILIARY OK D Auxiliary panic alarm POLICE PANIC OK FIRE PANIC OK AUXILIARY PANIC OK Wireless Touchpads Press the Bypass key Zones nn OK Touchpad nn OK Keychain To
3. the menu Press numbered keys when values or code choices are requested Press gt to deselect an option or to cancel an entry Press to select an option or to accept an entry Examples of Programming Using Menus Here are two examples of programming using system menus The examples describe each step involved in pro gramming a user code and in erasing a user code from a fixed display touchpad Appendix C Programming Your System To change or assign a user access code 1 Enter the programming menus by pressing 9 System Master Code 2 Press LB until the touchpad displays USER CODES then press H 3 Press B until the touchpad displays the type of code you wish to change Regular User codes or System Master code then press F1 For example if you want to change a Regular User code press fl when the touchpad displays REG CODES 4 Press LB until the touchpad displays the user code you wish to change then press F1 For example on want to change Regular User code 2 press when the touchpad displays REG CODE 02 5 Enter the new code and press A 6 Press B BYPASS on off appears D Press H to turn the option off for this user code D Press L21 to turn the option on for this user code 7 Press B TESTS on off appears D Press H to turn the option off for this user code D Press L21 to turn th
4. What Happens When There is an Alarm In the event of an alarm several things happen at once Q Sirens and hardwired touchpads emit emergency tones Q Panel notifies the central station for help Q Message appears on fixed display or alphanumeric touchpads Your system may or may not be monitored If it is not monitored no call will be made Arming Your System Since your security needs may vary throughout the day the system was designed with three arming levels By arm ing your system to a particular level only those sensors programmed to detect in that arming level will report alarms Level 1 OFF Use Level 1 when intrusion detection is not necessary For example on an active Saturday morning kids playing inside and out someone working in the garage various house projects going on Even though Level 1 disarms the system your system con tinues to monitor for fire smoke carbon monoxide and or panic alarms if your system has these devices installed Here are some other situations in which you d set the sys tem to Level 1 OFF Q Upon entering your armed home or business When entering the armed premises through a designated delay door the entry delay time begins Entry Delay beeps remind you to disarm the system Q Before opening a door or window while inside or out side the armed home or business When you wake up in the morning and want to get your newspaper you must disarm the system
5. then key sequence 4 Enter value or choice 5 Secure choice 6 Exit programming menus 9 Master Code Change User code 08 10080 4 digit code Direct Bypassing for User 08 10081 D Off or 2 On System Tests for User 08 10082 Change User code 09 10090 4 digit code Direct Bypassing for User 09 10091 TESE Off or 2 On System Tests for User 09 10092 Change User code 10 10100 4 digit code Direct Bypassing for User 10 10101 a Off or 2 On System Tests for User 10 10102 Change User code 11 10110 4 digit code Direct Bypassing for User 11 10111 Off or L21 On System Tests for User 11 10112 Change User code 12 10120 4 digit code Direct Bypassing for User 12 10121 P Off or L21 On System Tests for User 12 10122 Change User code 13 10130 4 digit code Direct Bypassing for User 13 10131 Off or L21 On System Tests for User 13 10132 Change User code 14 10140 4 digit code Direct Bypassing for User 14 10141 aE Off or L21 On System Tests for User 14 10142 Change User code 15 10150 4 digit code Direct Bypassing for User 15 10151 aa Off or 2 On System Tests for User 15 10152 Change System Master Code 110 4 digit code Downloading 20 Off or L21 On Silent Arming 21 Off or 2 On Touchpad Brightness 22 0 for Off for Low for Medium for High Chime on Close 25 Off or 2 On Fa
6. 00 938 00 3003 933 NNNN 1 YGIH 10 UNI PAU 10 E Z 8 u0 10 Z M0710 E T UQ 40 UO 104 B hE MESH ry Aw DDDODDD N 40 40 1 40 10J B 0 HO 40 HO 40 L M A A A A W a 4 asojg ug aunyg ssauybrig pedysnoy Buruy quais Gujpeojumog p09 RE AR a ll HO s waysks 220 ant 2 HONG MBISUNSAS 7S 5300393 lt lt 8 8 nuayy furuue16014 al JO UEJS ayy 0 u1n 81 0 a ssalg AFA nuaw ayy saqua 0 FA ssalg Apang shejdsip ways s v nu ul IU JO NO Y2EQ 0 x SSA 8p03 Jajseyy W JS ayy 13447 UO asnjeay UIN 0 Z SS81d h nuaw ay U PIEMYIEQ A0UI 0 V SS 1d A po gt 2 49ju3 JO ainjeay e WIN 0 1 SS84d nuaw ay u premioj anou 0 8 ss d sAejds p wasis 6 ssaud pedyano e 1y 24 Using Programming Shortcuts A programming shortcut is a number that gets you to a particular spot in the programming menus series of shortcut numbers takes you directly to the feature or code you want to change 1 Enter programming menus 2 Choose programming task Appendix C Programming Your System ee The table below lists 1 How to enter the programming menus 2 User programming tasks 3 The sequence of keystrokes to take you to the task 4 Specific information to enter for the task 5 How to accept an entry 6 How to exit the programming menus 3 Enter l then key sequence 6 Exit programming menus
7. Your installer will work with you to decide which door s should be delay door s and determine the delay times that will work best for you and your family Then the installer will program the Exit and Entry Delay times into your system Extended Delay In some situations additional time is needed to arm or disarm the system from for exam ple a protected outside gate or door In these k instances the installer can program an extended delay giving as much as 16 minutes to exit or disarm the system before setting off an alarm Refer to the Appendix A User Sheets Delay Doors and Delay Time Settings for a list of actual exit delay times Exit Extension Note In UL Listed systems this feature is disabled Your system may be set up so that the exit delay time is restarted if you reopen the delay door during the initial exit delay time This is useful if after arming the system you walk out the door then remember something you forgot inside You can reenter and exit through the delay door without disarming and rearming the system Note The Exit Extension will work on the first re entry only If your system is not using this feature you must disarm the system when you reenter the armed premises to avoid setting off an alarm No Delay For Instant Alarm You can choose to turn off the Entry and Exit Delays causing the delay doors to arm imme diately Anyone entering the house through the
8. AWAY And if my system contains motion detectors movement may cause an alarm Paging For what events will the central station or pagers be noti fied High Level Reports Low Level Reports Opening Closing Reports Latchkey Reports N A N A Is the Streamlining feature enabled D Yes When the system pages me the message will not include the central station account num ber D No All pages from my system will include the account number D According to my pager provider the central sta tion account number will appear as If the Power Goes Out Your system has a backup battery that keeps your system operational during a power failure An optional feature allows your system to alert the central monitoring station if the power is off for more than 15 minutes It reports again when power has been restored No Activity Time My system uses the No Activity feature D Yes If there is no activity in my system for hours 1 42 default 24 the system will send a No Activity report to the Central Station D No My system setup does not include this fea ture System Information Gw Factory code System number System level Appendix B Planning for Emergencies SSS Develop plans for a variety of emergency situations Peri odically discuss and rehearse emergency plans that include the following Understand how to use your securit
9. Quick Exit Note In UL Listed systems this feature is disabled Your system may be set up so that when your system is armed to Level 2 STAY you re able to press ID on any touchpad and simply walk out of the door without having to disarm and rearm the system This is useful when your system is armed and you want to quickly pop outside to pick up the newspaper without dis arming your system Important If you step outside and are planning to come back in do not close the door behind you To use Quick Exit 1 When the system is armed to 2 STAY press D at any touchpad You will begin to hear one beep every five seconds These beeps will continue throughout the 2 minute Quick Exit interval Note Opening the door without pressing D will cause the entry delay to begin 2 Open the door and go outside Leave the door open if you are planning to come back in 3 Come back in within two minutes and close the door The system will rearm to 2 STAY To use Quick Exit D In Level 2 HOME simply press D before opening the door The door must be closed again within 2 minutes to avoid alarm Contact your dealer if you d like to use this feature Using the Chime Feature SS Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone opens a pro tected door or window The Chime feature works only in Le
10. Send a police alarm Press and hold both POLICE amp buttons for 2 seconds Send an auxiliary alarm Press and hold both AUXILIARY buttons for 2 seconds Send a fire alarm Q Press and hold both FIRE buttons for 2 seconds Arm system with No Delay Code I4 or Code Arm system to send a Code 6 or Latchkey page Code Bl Bypass a sensor Indirectly Code or Code Directly Code Sensor Number Arm system silently LI Code or 13 Code Check the system status Turn Chime on off Check alarm memory 6 Initiate a phone test Code Initiate a sensor test Code Turn lights on off 0 0 Getting to Know Your Security System This manual describes how to operate your system It describes basic arming and disarming commands as well as how to program system features The dealer or installer may have already discussed the details of your system with you Record your system details in the User Sheets located in Appendix A Overview Your security system is made up of different parts Each plays a special role in the system s operation The panel is at the heart of your sys tem It stores the intelligence to monitor all the sensors and devices in the sys tem The panel is the piece of equip ment that activates sirens and initiates a call to the central station in an alarm situation Touchpads are used to arm disa
11. ber with each page from your system you may elect to have the Streamlining feature turned on Your page will contain only an event code Table 1 and a sensor or user number Table 2 Ask your dealer or installer if you would like the Stream line feature turned on Sample pager message with the Streamline fea ture turned on Event code Sensor number or user number Opening and Closing Reports mamam The Opening and Closing Reports feature allows up to three users with pagers and the central station to be noti fied whenever the system is armed or disarmed Refer to the Appendix A User Sheets to see which pagers have been set up to receive a page for this feature The Opening and Closing Reports feature can be enabled only by the installer If the feature is on users with pagers will receive Account Number in Page This part of the page let s you know where the event is occurring 4 digits of account number Some pager providers transmit only numbers and not alpha characters If your account number contains alpha rinn System event not caused by a sensor or ai user Q an Opening Report page every time the system is dis OOI LZH Sensor numbers 1 through 24 armed GU BIS User codes 00 through 15 used 111 for Level 1 OFF and the user code entered 57a System Master code used Closing Report page every time a user arms the sys em 615 Installer code used 222
12. 1 14 Sensor trouble 17 Setting the time and date 10 Silencing trouble beeps 16 Silent arming feature i 10 Siren time out 9 Smoke Sensors clearing 3 19 Status 1 7 Status Beeps 2 8 10 Streamlining the page 12 20 System alarm sounds 8 System Information 13 20 System master code 9 18 System status 1 2 7 8 16 System testing 14 15 T Tamper sensor 17 Test automatic 14 manual 14 sirens 14 phone 14 Touchpad 4 Touchpad beeps 11 Touchpad tamper feature 10 19 Touchpads 1 10 11 19 touchpads 1 Trouble Beeps 2 11 14 16 Trouble beeps causes of 17 Trouble beeps stopping 16 Trouble Messages 16 17 Troubleshooting 16 U User code 9 14 23 w Window sensor 1 3 window sensor 3 6 15 27 Notes Notes 28
13. 5 Secure choice 4 Enter value or choice 9 Master Code B 2 4 Set system time 00 Time in 24 hour format Enter 4 digits Set system date 01 Enter 6 digit date in mm dd yy format Change User code 00 10000 4 digit code Direct Bypassing for User 00 10001 ee Off or 2 On System Tests for User 00 10002 Change User code 01 10010 4 digit code Direct Bypassing for User 01 10011 Off or L I On System Tests for User 01 10012 Change User code 02 10020 4 digit code Direct Bypassing for User 02 10021 Off or L T On System Tests for User 02 10022 Change User code 03 10030 4 digit code Direct Bypassing for User 03 10031 re Off or 2 On System Tests for User 03 10032 Change User code 04 10040 4 digit code Direct Bypassing for User 04 10041 Off or 2 On System Tests for User 04 10042 Change User code 05 10050 4 digit code Direct Bypassing for User 05 10051 I Off or 2 On System Tests for User 05 10052 Change User code 06 10060 4 digit code Direct Bypassing for User 06 10061 Off or 2 On System Tests for User 06 10062 Change User code 07 10070 4 digit code Direct Bypassing for User 07 10071 aE Off or L T On System Tests for User 07 10072 25 Appendix C Programming Your System asss O 1 Enter programming menus 2 Choose programming task 3 Enter l
14. a user code attribute that allows the user to perform system tests If the user code does not have this attribute turned on the user will not be able to perform phone or sensor tests To assign the System Testing to a user 1 Enter the programming menus by pressing 9 Sys tem Master Code 2 Press MO nn where nn is user 00 through 15 3 To turn System Testing D on press H D off press lL 4 Press 4 to exit the programming menus The Touchpad Tamper Feature The installer can program your system to send a Police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound See Touchpad Information in Appendix A to determine if this feature is enabled for your system Setting the Time and Date Although the installer usually sets the time and date at the time of installation the user can change it when necessary See Appendix C Programming Your System for more detailed information on setting this feature To set the system time 1 Enter the programming menus by pressing 9 System Master Code 2 Press 00 3 Enter the correct time in 24 hour format 4 digits then press HA For example if the current time is 7 23 a m press 0 7 21 3 A 4 Press EI 4 to exit the programming menus hou Format M M Z07 on 18 00
15. for Level 2 or 333 for Level 3 and the user code BB Dealer code used entered 631 Quick Arm used See Notification by Pager for more information on pag 558 Keyswitch sensor used Ing reports cog System armed itself because it is being 633 serviced or powered up Latchkey Pagi ng The Latchkey paging feature allows up to three users with pagers to be notified when the system is disarmed Latch key pages do not report to the central station This feature is useful when you re at work and would like to be noti fied when your daughter or son arrives home and disarms the system The Latchkey paging feature can be enabled only by the installer Refer to the Appendix A User Sheets to see which pagers have been set up to receive a Latchkey page 12 K uuu sssi Only Latchkey designated user codes can cause a Latch key page to be sent By default this includes the first 5 Regular User codes If you d like more user codes to be included contact your installer Preparing the system to send a Latchkey page Q Arm the system then press 6 Touchpads display briefly Pager on or LATCHKEY PAGER ON To send a Latchkey page Q Latchkey designated user disarms the system Users with pagers will receive a message containing 111 and the user code entered to disarm the system Note If you have the Opening and Closing Reports feature turned on you ll receive a page every time someone disarms the feature not just La
16. indi vidual sensors 3 If you need more time to complete testing restart the timer by pressing 8 Code B 4 Check to see that all sensors have been tested by pressing KI Touchpads display a list of untested sen sors 5 You will know that you have finished testing when touchpads display SENSOR TEST OK or ZONES ALL TESTED 6 Disarm to Level 1 to exit Test Mode 14 Phone Communication Test The purpose of this weekly test is to verify that the con nection between the central monitoring station and your system is working properly Most phone tests take only a few minutes however your system will try for up to 15 minutes to establish a connec tion After the test has started the arming level can be changed to Level 2 Stay or Level 3 AWAY To perform a phone communication test 1 Contact the central monitoring station to inform them that you want to test the phone communication of your system Disarm the system Press 8 System Master Code 2 The touchpad displays System Armed to PHONE TEST or PHONE TEST On fixed display touchpads After the phone test is complete the touchpad dis plays PHONE TEST OK Press l D If the phone test is successful the touchpad dis plays System Phone Test Alarm Memory or Phone Test Memory pn then returns to a normal text display Press I a second time and the touchpad displays System is OK
17. mat riel fonctionnera a la satisfaction de 1 utilisateur Avant d installer ce mat riel utilisateur doit s assurer qu il est permis de le raccorder aux installations de 1 enterprise locale de t l communication Le mat riel doit galement etre install en suivant une m thod accept e de raccordement Dans certains cas les fils int rieurs de I enterprise utilis s pour un service individuel a ligne unique peuvent etre prolong s au moyen d un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n empechent pas le d gradation du service dans certaines situations Actuellement les enterprises de t l communication ne permettent pas que l on raccorde leur mat riel a des jacks d abonn sauf dans les cas pr cis pr vus pas les tarrifs particuliers de ces enterprises Les r parations de mat riel homologu doivent etre effectu es pas un centre d entretien canadien autoris d sign par le fournisseur La compagne de t l com munications peut demander a utilisateur de d brancher un appareil a la suite de r parations ou de modifications effectu es par utilisateur ou a cause de mau vais fonctionnement Pour sa propre protection utilisateur doit s assurer que tous les fils de mise a la terre de la source d nergie lectrique des li
18. status if Q Your system sounds trouble beeps five short beeps every minute Q Your touchpads display Zones POLICE AUXILIARY or FIRE Q Your touchpads display Press Status or a blinking Q The green READY light on fixed display touchpads is off Short System Status A Short Status indicates the current arming level sensor status whether open or bypassed low battery supervi sory AC power or backup battery failures To get a Short System Status Q Press The system sounds beeps according to the current arming level One for Level 1 two for Level 2 three for Level 3 Touchpads display the status information for exam ple System is OK or SENSOR 02 OPEN If an alarm or system trouble condition has occurred it is displayed on a touchpad the first time you perform a Short or Full Status check Performing a system status check a second time displays the system status including any trou ble conditions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Full System Status A Full Status combines the Short Status information with added details about specific system features To get a Full System Status Q Press J Interior sirens sound beeps according to the current arming level Touchpads display the sta tus information for example SENSOR 03 BYPASSED SYSTEM BATTER
19. the system is no substitute for insurance WARNING Security systems and devices cannot compensate you for life or property losses If Your System Needs Service If you have any questions about your security system or if 1t ever needs servicing please contact your security dealer Company Name Address City State Zip Phone Number Contact Name Floor Plan of Your Home or Business 22 Appendix C Programming Your System You can program the following items on your system System time and date User codes Downloading feature Silent Arming feature Brightness of touchpads OoOooooeo Chime feature Two Methods to Program Your System There are 2 methods for programming your system Q Programming menus which offer visual text cues from your touchpad Q Programming shortcuts which allow you to type in a sequence of numbers for a specific programming task Either method requires a valid System Master code You cannot program the system using a regular user code Using Programming Menus The programming menus are arranged much like a com puter software program menus containing multiple options To navigate through the menus Press 2 to turn a feature on Press 1 to turn a feature off Press A to move backward through Er 1 2 3 the menu B 4 5 6 Press to Ls move forward e SC GIG through p 0
20. 4 0 7 2 00 V pm 7 7400 75 0 7 16 00 400m TVW 500 p 10 To set the system date 1 Enter the programming menus by pressing 9 System Master Code 2 Press OE Enter the current date as 6 digits mm dd yy then press F 4 Press EF 4 to exit the programming menus Adjusting System Sounds and Touchpad Brightness SS Arming Your System Silently Use the Silent Arming feature to arm your system without disturbing people throughout the house with arming status beeps There are two methods for implementing Silent Arming Q Silent on Demand User presses LS before arming Q Arming Always Silent Silent Arming feature on Regardless of the method employed when Silent Arming is in effect no Exit beeps sound Note Protest beeps will always sound when bypassing a sensor Silent Arming on Demand Pressing before arming silences arming status beeps from touchpads and interior sirens To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter Code or Code Arming Always Silent Turning this feature on in the programming menu means that the status beeps that come from touchpads and interior speakers while arming will always be silent You will not have to enter before arming as with Silent Arming on Demand See Appendix C Programming Your System for more detailed information on setting this feature To enable Silen
21. Appendix A User Sheets to determine what the sensor number is for the sensor you wish to bypass To bypass sensors directly Close all doors and windows 2 Arm your system to the desired level 3 At any touchpad press labeled Bypass Code sensor number 4 Touchpads display Bypassed Zones 01 or SEN SOR 01 BYPASSED for example If the touchpad displays INVALID or if the touch pad sounds one long beep make sure that you entered a valid access code and a valid sensor number Gas heat and smoke sensors cannot be bypassed 5 Bypass other sensors if necessary by repeating Step 3 6 The bypassed door or window can now be opened To arm bypassed sensors Q Arm the system again OR At any touchpad press labeled Bypass Code sensor number Touchpads display Zones 01 OK or SENSOR 01 UNB YPASSED for example If the touchpad displays INVALID or if the touch pad sounds one long beep make sure that you entered a valid access code and a valid sensor number Note You cannot bypass sensors directly using a keychain touchpad Checking the Status of Your System gt mua Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open To bypass sensors indirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired lev
22. Bypass Successful 7 Checking the Status of Your System 7 Short System Status 8 Full System Status 8 System Alarm Sounds 8 Panic Alarm encena en R E 8 Fire Panga sanam EAE ARS 8 Police Panic Alarm aaa ssssssessssssasaswscsaqsasasa 8 Auxiliary Panic Alarm 8 Siren TUMEOUL a s a sieste sente 9 ACCESS Codes a aane aaa asa sayas 9 System Master Code 9 Repular User Codes 9 Using the Programming Menus eee 9 ITI Part No 60 806 Programming Access Codes a 9 Setting the Time and Date 10 Adjusting System Sounds and Touchpad Brightness 10 Arming Your System Silently 10 Adjusting the Touchpad Beeps 11 Adjusting the Touchpad Display Brightness 11 Notification by Pager ceecesesesceceeeceseeceececneeeeneeeseees 11 Pager Messages 11 Streamlining the Page oe ee ese eseteeeeeeeees 12 Opening and Closing Reports 12 Latchkey Paping errereen esan ieas areas 12 No Activity Feature 13 Using the Panel Download Feature 13 System Information 13 Testing the System a aaaassasassssasssassisssksqsasa 14 Automatic Test Featur
23. Concord Express Document Number 466 1667 Rev E April 2003 Contents Getting to Know Your Security System 1 OVELVIEW ssh nimes inde nd A ys 1 Communicating with the Panel 1 Instructing the Panel 2 How Your System Communicates with You 2 Fire and Smoke Alarms 2 Clearing Smoke Sensors a a aaaaaass 3 What Happens When There is an Alarm 3 Arming Your SyStemM 3 L evel OFE u chin ncnion aoin 3 Arming Level 2 STAY 3 Arming Level 3 AWAY a 3 Keychain Touchpad Arminsg 4 QUICK AT au nu u Su SSS SUS edndesessceeovenss 4 MUG ERIC a mA um au a lolo let ks 4 Using the Chime Feature 4 Preventing Accidental Alarms 4 Aborting Accidental Alarms 5 Guidelines for Preventing Accidental Alarms 5 Exit and Entry Delay Times 5 Extended Delay 6 Exit Extensiones eserden 6 No Delay For Instant Alarm 0 0 cece 6 Auto STAY Arming Feature a 6 Arming While a Door or Window is Open 6 Bypassing a Sensor Directly 7 Bypassing a Sensor Indirectly 7 Was the
24. Select a brightness level gt off D Low D Medium b High 4 Press 4 to exit the programming menus After dimming the display pressing any button momen tarily returns the display to full brightness After 15 sec onds without touchpad activity the display returns to the set dimmed level If an alarm occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system Notification by Pager Notification by Pager a Your system can notify up to three different pager phone numbers to report system events The installer can pro gram any pager to receive pages for one or more of the fol lowing groups Q High Level Reports which includes the following reports Bus failures No activity alarm Fire panic Sensor alarms Sensor Tamper Sensor Restores Phone test Police panic Receiver failure Auxiliary panic Receiver jam Duress alarm Touchpad tamper Q Low Level Reports which includes the following reports Bypass sensors AC power fail Sensor Low battery CPU low battery Sensor Supervisory Auto phone test Sensor Trouble CPU back in service Phone test Phone Failure Touchpad supervisory Event buffer full Touchpad low battery Force armed reports when a user bypasses sensors while arming system Q Opening a
25. Y IS OK or AC POWER IS OK Note A Full System Status is not available from the fixed display touchpad System Alarm Sounds The sirens and touchpads in your system emit alarm sounds whenever an alarm occurs either by a sensor or panic button activation Each type of alarm sounds and reacts differently when activated as described in the fol lowing table x We Fire amp Police Auxiliary Panic Alarms Repeating series of three beeps Continuous tone Rapid beeps Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a Fire Police or Auxiliary emergency A panic alarm can be acti vated at any time regardless of the current arming level 1 OFF 2 STAY or 3 AWAY This system is designed to inform a central monitoring sta tion of the nature of the emergency so the correct person nel can be dispatched immediately Ww Fire Panic The Fire panic alarm sounds from all interior and exterior sirens On monitored systems the central monitoring sta tion responds by calling the fire department To activate a Fire panic alarm from a touchpad Q Press and hold both Fire buttons for 2 seconds amp Police Panic Alarm The Police panic alarm sounds from all interior and exte rior sirens scaring off any intruder and alerting neighbors to the trouble On monitored systems the central monitor ing station responds by calling
26. anges No Activity Feature uuu syc wr mms To enable disable the Panel Download setting 1 Enter the programming menus by pressing 9 System Master Code 2 Press 2 0 3 To turn Downloading D on press The dealer will be able to access your system remotely if necessary D off press The dealer will not be able to access your system remotely 4 Press 4 to exit the programming menus System Information There is information about your system that is useful to know This includes the factory code the system number and the system level After identifying the information for your system make a note of it in the Appendix A User Sheets To identify system information 1 Enter the programming menus by pressing System Master Code 2 Press LB until the touchpad displays System ID or SYSTEM VERSION then press F1 D The first information displayed is the factory code For example FACTORY CODE nnn nnnn or F nnn nnnn D Press B to display the system number For exam ple N nnnnnnn or SYSTEM NUMBER nnnnnnn D Press B to display the system level For exam ple L nnnn or SYSTEM LEVEL nnnn 3 Press 4 to exit the programming menus Testing the System Testing the System an The system contains a test mode that allows you to test sensors and panic signals without creating false alarms Test you
27. attributes which determine whether the user can bypass a sensor or perform system tests Changing a User Code To change or assign a user access code 1 Enter the programming menus by pressing 9 System Master Code 2 Press MIO nn 0 where nn is user 00 through 15 Enter the desired 4 digit code then F 4 Press PK 4 1 to exit the programming menus Note The system will not accept the same code for two different users Erasing a User Code When a code is deleted from the system that code no longer acts as a key for operating the system in any man ner To erase a user code 1 Enter the programming menus by pressing 9 System Master Code 2 Press MIO n n 0 where nn is user 00 through 15 3 Enter the System Master code then 4 4 Press 4 to exit the programming menus Assigning the Direct Bypassing Attribute Direct Bypassing is a user code attribute that allows the user to bypass open sensors If the user code does not have this attribute turned on the user will not be able to bypass sensors directly To assign Direct Bypassing to a user 1 Enter the programming menus by pressing 9 System Master Code 2 Press O n n O where nn is user 00 through 15 3 To turn Direct Bypassing D on press H D off press A 4 Press 4 to exit the programming menus Setting the Time and Date eee Assigning the System Test Attribute System Tests is
28. beep every 4 seconds The red ARMED indicator light on fixed display touchpads will flash During the last seconds of the delay time the beeps will accelerate to one per sec ond Exit the premises immediately At the end of the Exit Delay you ll hear three more quick status beeps These beeps indicate that the Exit Delay has ended The ARMED indicator light on fixed display touchpads will stop flashing and remain on Opening an armed door or window after the Exit Delay has expired will cause an alarm gt 8 eo a Z S After arming During the Exit Delay 3 quick status you ll hear you ll hear one beep every beeps sound 3 quick four seconds before the system status beeps Leave the premises now is armed Entry Delay Example You are returning to your house that is armed to Level 3 AWAY When you unlock and enter the designated delay door the interior sirens and touchpads sound two short beeps every two seconds The red ARMED indicator light on fixed display touchpads will flash This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm During the last 10 seconds of Entry Delay you ll hear two short beeps every second r eee O Disarm the system before the last of 10 quick status beeps to avoid an accidental alarm Upon entering during the Entry Delay you ll hear 2 beeps every 2 seconds Arming While a Door or Window is Open U Gss
29. before opening the door to prevent an accidental alarm See the section on Pre venting Accidental Alarms if you would like to be able to leave quickly when the system is armed Q To stop sirens and cancel an alarm When an alarm condition occurs disarming the system turns off any sirens Arming Your System mm To disarm to Level 1 OFF using a touchpad 1 Press 4 Touchpads display Enter Code 2 Enter your access code Touchpads display date and time or programmed text 3 The system sounds one long beep Arming Level 2 STAY There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm For example in the evening when your family is inside for the night In this and similar situations arm your system to 2 STAY To arm to Level 2 STAY using a touchpad 1 Close all protected perimeter doors and windows 2 Press 12 at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to STAY 4 The system sounds two short beeps ARMED indica tors on fixed display touchpads will light indicator will flash during the exit delay The exit beeps begin 5 If leaving the premises exit through a designated delay door immediately Arming Level 3 AWAY At other times you want every sensor to be alert When the family is away from home or in a business after c
30. ccidental intrusion or auxiliary alarm before it is reported to the central station D No All alarms are reported to the central station immediately Appendix A User Sheets UU Arming Information Delay Doors and Delay Time Settings When the system is armed enter and exit the premises only through designated delay doors The time allowed to enter the premises and disarm the sys tem is the Entry Delay time The time allowed to leave the premises after arming the system is the Exit Delay time Quick Arm Yes Press the arming level desired D No Enter arming level then access code Quick Exit Yes Press D and exit your armed pre mises through a delay door within 2 min utes D No I need to disarm my system in order to exit the premises Exit D Extension Yes If I reenter the armed premises during the Exit Delay time the Exit Extension will begin D No IfI reenter the armed premises during the Exit Delay time it will continue to count down and I must disarm the system Keyswitch Yes I can use a key to arm the system The Arming switch is located D No Auto STAY Yes If after arming to Level 3 AWAY I Arming don t exit through a designated delay door the system will arm to Level 2 STAY D No If after arming to Level 3 AWAY I don t exit through a designated delay door the system will continue to arm to Level 3
31. ced within range of persons sleep ing in remote areas of the premises or if they are placed behind doors or other obstacles Q If intruders gain access through unprotected entry points or areas where sensors are bypassed Q If intruders have the technical means of bypassing jamming or disconnecting any or all parts of the sys tem Appendix B Planning for Emergencies D Bedroom Bedroom Living Dining Room Room Basement Dining Kitchen Bedroom Bedroom Room should be located be H tween the sleeping sa Hall Living e area and the rest of Room the family living unit A smoke detector should be located on each level e Required smoke detector H Heat detector X Indicates smoke detector is optional if door is not provided between basement and recreation rooms Smoke detectors Bedroom e Bedroom a Bedroom Living e Room Y Recreation Basement Room Dining In family living units with Room Kitchen Bedroom more than one sleeping area TV H locate a smoke detector Room e at each area Living Room Bedroom e Bedroom NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detector
32. ctory Code 30 System Number 31 System Level 32 Fe 4 FA 26 Index a LULU A AC POWER FAILURE 17 AC power fail 11 Access Codes 2 9 Accidental Alarms 4 5 14 19 Account Number 12 18 alarms canceling 2 3 19 Alarms fire and smoke 2 Arming levels 3 Arming Your System 3 4 6 10 Arming keychain touchpad 4 Auxiliary panic alarm i 1 8 B Battery backup 17 20 Battery low sensor 17 Battery low 17 Beeps see trouble key touchpad or status Bypassing a sensor 7 C Chime feature 2 4 23 Commands at a Glance i D Date 10 25 Dialer Abort 19 Download feature 13 26 E Emergencies 21 Entry Delay 5 20 Environmental sensors 1 5 7 15 19 21 Event code 12 Exit Delay 5 20 Exit extension 6 Extended delay 6 F false alarms 4 5 14 Fire panic alarm i 8 Floor plan 21 22 H Heat detectors sensors 1 5 7 15 Hi Tech Wireless Handheld touchpads 1 K Key Beeps 2 keychain touchpads 1 4 6 7 8 15 19 L Latchkey paging i 11 12 20 Level 3 AWAY i 2 3 4 5 6 16 20 Lights i M Memory failure 17 N No Activity Feature 13 20 No delay i 6 Index O opening doors or windows 1 4 6 13 P Pager Notification 2 11 12 20 Panic alarms 1 8 15 Phone Communication Test i 14 Phone failure trouble 17 Police panic alarm i 8 19 Programming 9 23 24 25 Q Quick Arm 4 20 Quick Exit 4 20 R Reports opening and closing 11 12 20 S Sensor supervisory 17 sensor test
33. delay door when the system is set to No Delay would immediately cause an alarm No Delay is normally used Q When you re staying at home after you ve armed the system Q When you re arming and disarming your house from the outside You must have a wireless touchpad in order to do this Arming to Level 2 or 3 with No Delay Close all perimeter doors and windows 2 Exit the premises if arming to Level 3 AWAY Enter Code or Code The system sounds two or three short beeps 4 Immediately after hearing the beeps press LH for No Delay Touchpads display an arming message such as Armed to STAY No Delay or ARMED TO AWAY NO DELAY for example The ARMED indicator light on fixed display touchpads will light Changing the arming level will restore delay doors to their normal Exit and Entry Delay times Auto STAY Arming Feature The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the system to 3 AWAY but fail to leave during the exit delay time Here s how it works If you arm the system to Level 3 AWAY and do not leave the premises within the exit delay time The system can tell that no one opened and closed a delay door within the delay time It assumes that someone is still inside and the panel will arm to 2 STAY to avoid a false alarm The system arms to Level 3 AWAY regardless of whether or not a delay door has been
34. e option on for this user code 8 Press L l to move to the next user code or k to exit the programming menus Note The system will not accept the same code for two dif ferent users To erase a user code 1 Enter the programming menus by pressing System Master Code 2 Press LB until the touchpad displays USER CODES then press H 3 The touchpad displays REG CODES Press H You cannot delete the System Master code 4 Press B until the touchpad displays the user code you wish to erase then press Fi For example if you want to change User code 4 press when the touchpad displays REG CODE 04 or USER 04 5 Enter the System Master code you used in Step 1 and press The deleted code appears as REG 04 6 Press F to move to the next user code or k to exit the programming menus 23 Programming Your System Appendix C Programming Menus
35. e tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribute changed for any code contact your dealer B Usercan bypass sensors L Users can send Latchkey pages S User can perform system tests Defaults are indicated by V 01 02 03 SES SSI S 04 05 06 07 08 09 10 11 12 13 14 15 18 I OEE Touchpad Information Status beeps and Key beeps are programmable by the installer The Silent Arming feature is user programma ble Protest beeps upon bypassing will always sound On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Is Touchpad Tamper feature on B Yes If when the system asks for a code more than 40 touchpad keys are pressed in rapid suc cession and those keystrokes are not part of a valid access code a siren will sound 5 No Multiple keystrokes that are not part of a valid access code will not send an alarm There are Keychain Touchpad 1 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system keychain touchpads in use in the system to Level 3 w
36. el The touchpad emits protest beeps and displays PROTEST because of the open sensor s 3 At any touchpad press BYPASS Touchpads with dis plays show Bypassed Zones 01 or SENSOR 01 BYPASSED for example 4 The system sounds arming level beeps to indicate that the system is armed and open sensors have been suc cessfully bypassed To arm bypassed sensors Q Arm the system again OR At any touchpad press I labeled Bypass Code sensor number Touchpads display Zones 01 OK or SENSOR 01 UNBYPASSED for example If the touchpad displays INVALID or if the touch pad sounds one long beep make sure that you entered a valid sensor number To bypass sensors indirectly using a keychain touchpad Q Press the Lock button once to arm the system and again to bypass open sensors 0 0 Was the Bypass Successful To confirm whether or not a sensor was bypassed Q Press the button labeled Status on the touchpad Touchpads with displays list bypassed sensors or zones Checking the Status of Your System Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are okay the nature of the most recent alarm and more depending on the fea tures in use and the equipment in your system Panic Alarms s OO Check the system
37. empts 1 Make sure the panel is connected to the special phone jack installed by your security dealer 2 Disconnect the panel from the special phone jack and check phones for dial tone If you hear a dial tone call your security dealer for service If you don t hear dial from any phones telephone service in your area may be out Phone Failure Trouble takes precedence over other system problems so you must clear the Phone Failure message by disarming the panel before you re able to see other system messages RECEIVER There is a receiver failure or receiver interference problem Call your security dealer for service INTERFERENCE or RECEIVER FAILURE MEMORY FAILURE or There is a system memory failure Call your security dealer for service all text is lit on a fixed display touchpad 17 Appendix A User Sheets Appendix A User Sheets LS It contains specific information about the setup of your system The User Sheets should be completed by the installer and the user Account Number My central station account number is System Sensors Gw C C C C Record the sensor number and name in the table below Indicate whether it is a Q hardwired sensor HW Q wireless sensor WL Q or touchpad TP SR EE 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 User Codes Th
38. es 14 Manual Tests aeciaiee 14 Troubleshooting 16 Trouble Beeps and Trouble Messages s sneres e1 16 Appendix A User Sheets a aaa 18 Account Number 18 System Sensors 18 User Codes entiere 18 Touchpad Information 19 Accidental Smoke and Fire Alarms ee 19 Dialer ADOTT saa dives storici ionia nE esT 19 Arming Information 20 P36ID8 opinya aeeai E e E 20 If the Power Goes Out 20 NO Activity THe essesi 20 System Information 20 Appendix B Planning for Emergencies 21 Floor Plan Example 21 Your Floor Plans ent 21 Appendix C Programming Your System 23 Two Methods to Program Your System 23 Programming Menus 24 TO Xe sca cco de cewesies Seeesetscssveessdsvchaeesetances AAE A 27 NOIES arein cero Err nire Er eee EEEE Er REEE ies 28 FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by Interlogix Inc can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment
39. eter doors and windows are closed gt Press for a system status and for clues to the problem D Call your security dealer I cannot bypass a sensor my alphanumeric touchpad displays INVALID and my fixed display touchpad sounds a single long beep Possible explanations include D The sensor you re trying to bypass may not be active in the current arming level For example an interior motion detector will not be active in Level 2 STAY D Some sensors can be bypassed only in certain levels For example motion sensors in Level 3 AWAY D You may be trying to bypass a 24 hour sensor than cannot be bypassed such as a smoke detec tor I can t arm my system to Level 3 AWAY If a delay door is open while you re trying to arm the system to Level 3 the system will arm to Level 2 instead Close the delay door arm the system to Level 3 then exit through a delay door Troubleshooting n naa Table 2 Causes of Trouble Beeps AC POWER FAILURE The panel power transformer may be unplugged or there may be an AC power outage If the transformer is plugged in check the circuit breaker or fuse that controls that outlet The backup battery will take over but if AC power is not restored within 15 minutes the system will alert you and the central monitoring station if your system is monitored It reports again when power is restored LOW BATT The power in the emergency backup bat
40. generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the affected equipment and the panel receiver to separate outlets on different branch circuits Consult the dealer or an experienced radio TV technician for help ACTA Part 68 This equipment complies with Part 68 of the FCC Rules Located on this equipment is a label that contains among other information the FCC registration num ber and the ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company FCC Part 68 Registration No B4ZUSA 27621 AL E REN 0 2B The REN is used to determine the maximum number of devices that may be connected to your telephone line Excessive RENs on a telephone line may result in devices not ringing in response to an incoming call In most areas the sum of all device RENSs should not exceed five 5 0 To be certain of the
41. gnes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissment L utilisateur ne doit pas tenter de faire ces raccordements lui meme il doit avoir recours a un service d inspection des installations lectriques ou a electricien selon le cas Une note explicative sur les indices de charge voir 1 6 et leur emploi a1 intention des utilisateurs du mat riel terminal doit etre incluse dans information qui accompagne le materiel homologu La note pourrait etre r dig e selon le mod le suivant L indice de charge IC assign a chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale qui peut etre raccord e a un circuit t l phonique boucl utilis par ce dispositif La terminaison du circuit boucl peut etre constitu e de n import somme des indices de charge de 1 ensem ble des dispositifs ne d passe pas 100 L Indice de charge de cet produit est GE Interlogix 2003 GE Interlogix Concord and SnapCard are trademarks of GE Interlogix All other 2266 Second Street North trademarks are properties of their owners North Saint Paul MN 55109 All rights reserved Commands at a Glance Disarm the system Code Cancel an accidental alarm Arm to Level 2 STAY Code Arm to Level 3 AWAY Code
42. he use of this product may be covered by one or more of the following patents 5 805 063 5 872 512 5 942 981 4 855 713 Except expressly provided herein the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered by any of the identified pat ents GE Interlogix hereby grants the purchaser of this product a limited non exclusive license to practice the methods patented in the identified patents solely with products manufactured sold or licensed by GE Interlogix This license grant does not extend to the use of unlicensed third party products with this product Canada Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunica tions network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equip ment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual ser vice may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in
43. hey mean Try to familiarize yourself with the differences You will hear some sounds each time you tell your security system to do something like arm or disarm Some sounds you will hear only when there is a problem with the system like a low battery Other sounds you will only hear in an emergency Getting to know your system sounds allows you to react quickly and appropriately Trouble Beeps and Trouble Messages Trouble beeps are a series of five short beeps once a minute When your system detects a problem it lets you know by sounding trouble beeps from touchpads and sirens and by trouble messages on touchpad displays Table 2 lists the causes of trouble beeps the visual display you can expect to see and possible solutions for the trou ble condition Silencing Trouble Beeps If possible correct the situation which is causing the trou ble beeps If this is not possible call for service If the problem is not corrected trouble beeps and messages start again 4 to 10 hours later To stop trouble beeps Q Perform a system status check by pressing on a touchpad Q Change the arming level Table 2 describes the conditions under which trouble beeps occur and when they begin These sounds are heard from interior sirens and touchpads if available 16 Frequently Asked Questions Q A I can t arm my system Try the following D Ifarming to Level 2 STAY or Level3 AWAY make sure all monitored perim
44. ith no Exit or Entry delay Keychain Touchpad 2 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Appendix A User Sheets OC in ni iama Keychain Touchpad 3 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Keychain Touchpad 4 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Accidental Smoke and Fire Alarms To silence the alarms and reset the sensor D Press Code once to silence the alarm D Press Code again to reset the sensor Smoke and fire alarms cannot be cancelled and are always reported to the central station If after disarming the system once the system still thinks the smoke sensor is open disarm the system again In the event of an accidental smoke or fire alarm follow these dealer instructions Dialer Abort Is the Dialer Abort feature enabled D Yes I have seconds to cancel an a
45. ith you through Status beeps Alarm sirens Touchpad text Oooo Pager information The panel activates sirens If the system is monitored the panel calls the central monitoring station The central monitoring station Operator reports the alarm to the police or fire department This decision is based on system programming and the current arming level Fire and Smoke Alarms mans OOO Instructing the Panel Not just anyone can walk up to a touchpad and operate your security system Before the system will process most commands users are required to enter a pre programmed 4 digit access code See Access Codes for detailed information Command Access Code Keychain touchpads that are enrolled as part of the system do not require an access code but are usually kept in an individual s pocket or purse If you would rather use an actual key to arm and disarm the system your security dealer can install a special key and keyswitch in your home How Your System Communicates with You Touchpads and interior sirens produce a variety of operat ing beeps to inform you of different system states and operations The fixed display touchpad also uses indicator lights Key Beeps A Key beep is the tone you hear when you press a button on a touchpad The sound confirms that the button was pressed adequately Key beeps can be turned on or off by the installer Status Beeps Status beeps from touchpads or sirens
46. los ing time In this and similar situations set your system to 3 AWAY for maximum protection All sensors are active perime ter door and window sensors and interior motion detec tors To arm to Level 3 AWAY using a touchpad 1 Close all perimeter doors and windows 2 Press L at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to AWAY 4 The system sounds three short beeps ARMED indica tors on fixed display touchpads will light indicator will flash during the exit delay The exit beeps begin 5 Exit through a designated delay door immediately Keychain Touchpad Arming Keychain Touchpad Arming RSS To disarm your system with a keychain touch 6 amp pad press the Unlock button Your installer can set up your keychain touch pad to arm the system in one of two ways 1 Press the Lock button to arm the system directly to Level 3 with no Exit delay Using this method you would not be able to arm to Level 2 D Press the Lock button to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The Exit delay time would be applied Quick Arm Your system may be set up so that you re able to arm the system without using an access code To use Quick Arm Q Increase the arming level by simply pressing L2l or at any touchpad Decreasing the arming level requires that the user enter a code
47. nd Closing reports Q Latchkey Paging Pager Messages When an event is reported on a numeric pager the follow ing information is included Event code Last four digits of central station account number Sensor number or user number Although all three types of information can be reported on your pager your pager service determines how the infor mation will actually appear Opening and Closing Reports Eee Event Code in Page This part of the page let s you know what has happened A sensor has been restored to its non alarm state System has been disarmed ia System trouble has been fixed 19 System alarm condition has been cancelled fee System armed to Level 2 333 System armed to Level 3 555 System phone test BBB System has a trouble condition GGG System is in alarm condition Tf the user arms the system to level 3 AWAY the pager will report that the system was armed to level 3 333 However if the Auto Stay Arming feature is enabled and the user does not exit the premises the arming level will revert to level 2 STAY without notifying the pager Sensor Number or User Number in Page This part of the page let s you know who or what is caus ing the event characters check with your provider to see exactly how your account number will appear on your pager Streamlining the Page If you feel that it is not necessary to see your account num
48. number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require ments as adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compliant modular jack that is also compliant See the Installation Instructions for details Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the fol lowing diagram If you have any questions concerning these instructions consult your local telephone company or a qualified installer about installing an RJ31X jack and alarm dialing equipment for
49. nus for your sys tem The default System Master code is 4 It is important that you change the default code and record the new code in the Appendix A User Sheets To change the System Master Code 1 Enter the programming menus by pressing 9 the current System Master Code 2 Press OMO 3 Enter the desired 4 digit System Master Code then press H 4 Press EF 4 to exit the programming menus Regular User Codes There are 16 Regular User codes which act like keys to arm and disarm the system If necessary they can be assigned to neighbors babysitters or repair persons for temporary use Regular user codes can be changed in the programming menus and are easily deleted from the sys tem when no longer necessary Good User Code Hygiene To preserve the integrity of your system keep user codes confidential and delete extra codes as soon as they are no longer needed We recommend that wt avoid using obvious code patterns such i 2 as L 21 31 4 or OAOA ABB etc Access Codes Using the Programming Menus Some system settings can be changed by you the user while other settings must be changed by the installer To change system settings you ll use the System Master code to enter a series of programming menus Appendix C gives a detailed explanation of how to use the menus or if desired how to use programming shortcuts Programming Access Codes User codes can be given certain
50. opened and closed Your movement inside the premises could activate a motion detector causing an alarm Your dealer can turn this feature on or off for you See the Arming Information section of Appendix A to find out if this feature is currently enabled in your system Arming While a Door or Window is Open CEE eee AA It is possible to arm your system while leaving a door or window open This is useful if for example you like to sleep at night with the window open If the door or window has a sensor installed on it the system must be told to ignore or bypass that sensor when it s open All other sensors will remain active There are two methods for bypassing a sensor Q Directly After arming the system bypass door window sensors before you open them You must know the sensor number of the door or window you wish to bypass To bypass directly the user code must have been given the Direct Bypassing attribute See Assigning the Direct Bypassing Attribute for more information Q Indirectly As you are arming bypass sensors on already open doors and window This method should not be used in UL listed installations Note When a sensor is bypassed you are allowing that door or window to be unprotected Bypassing a Sensor Directly Use this method if the system is armed and you would like to open a window without disarming Refer to the
51. or It will flash during the exit delay when you are arming the system to level 2 STAY or level 3 AWAY It will also flash during the entry delay before you disarm your system The arming indicator will stop flashing but will remain on when the exit delay expires and the system is armed The arming indicator will be off when the system is dis armed READY The green LED is the READY indicator It will be on whenever the system is functioning normally The ready indicator shuts off if the system detects a trouble condi tion Note Any time you notice that the ready light is not on you should press the STATUS button to find out what the trouble condition is Fire and Smoke Alarms SS If your system contains smoke and fire sensors it monitors the premises for smoke and fire alarms 24 hours a day and in all arming levels These alarms cannot be cancelled or aborted and are always reported to the central station Since many commu nities charge for dispatching the fire department in error your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm Record these instructions in the Appendix A User Sheets under Accidental Smoke and Fire Alarms Clearing Smoke Sensors Q Press Code once to silence the alarm then press Code again to reset the smoke sensor Once a smoke sensor has been in alarm it is considered Open or in Trouble until it is reset
52. r system weekly by following the instructions in this section carefully Automatic Test Features Your security system conducts routine tests checking for problems like power failures low batteries sensors that aren t working and communication trouble with the cen tral monitoring station When your system detects a problem trouble beeps sound to alert you See Troubleshooting for an explanation of the causes of trouble beeps and what you can do to fix the problem Manual Tests The automatic tests your system performs provide con tinuing reassurance that it is working properly There are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as cut phone lines or sensors that have been tampered with The ability to conduct sensor and phone tests is a code attribute given per User code Check the Appendix A User Sheets to see which access codes have the ability to con duct these tests Sensor Test This test verifies that the sensors in your system are oper ating correctly To initiate a sensor test 1 Press 8 Code BI Touchpads display Press Sta tus System Armed to Sensor Test or SENSOR TEST nn MINUTES LEFT When less than 5 min utes remain to the Test Mode time the system sounds a short beep every 60 seconds 2 Use the procedures listed in Table 1 to test the
53. rm and program your system Your system may use a wall mounted touchpad that looks like one of these IDD ID The first touchpad is called a fixed display touchpad It communicates by using indicator lights lighted text and an 11 character display The second touchpad is called an alphanumeric touchpad and communicates by displaying text on a two line display 9 A sensor is activated The sensor alerts the panel immediately V lt P LC Getting to Know Your Security System Your system may also use wireless handheld touchpads that can be car ried from room to room Keychain touchpads are also wireless and are handy for simple arming and disarm ing functions Keychain touchpads can be carried off site The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm Wireless panic button touchpads are dedicated to sending one signal only usually a Police or Auxiliary panic alarm Panic button touchpads are usu ally kept near the user Motion detectors in hallways or rooms detect a person moving across the field of detection Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened Environmental sensors such as gas smoke and heat detectors remain alert for the presence of fire or carbon monoxide 24 hours a day Communicating with the Panel Your system can be set up to communicate w
54. s where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy MA 02269 Request Standard No NFPA74 Q If power to sensors is disconnected or inadequate Q If freeze flood or any environmental sensors are not located in areas where the specific condition can be detected Q Ifsmoke does not reach a smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sen sors may not detect smoke on building levels different from their installed location Sensors may not warn in time when fires are caused by smoking in bed explo sions improper storage of flammables overloaded electrical circuits or other hazardous conditions Q If telephone lines are out of service Telephone lines are also vulnerable to compromise by any of several means 21 Appendix B Planning for Emergencies Inadequate maintenance is the most common cause of alarm failure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eli gible for reduced insurance premiums
55. some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For your protection make sure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together Do not attempt to make connections yourself Contact the appropriate electrician or elec tric inspections authority Caution The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the LNs of all the devices does not exceed 100 Load Number 1 The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met IC 867A 787SIMON AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme a cer taines normes de protection d exploitation et de s curit des r seaux de t l communications Le minist re n assure toutefois pas que le
56. sound when there is a change in the current status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of Status beep Q Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Q Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun So disarm the system as soon as you get in Trouble beeps tell you that there is a problem with the system or one of its components Chime feature beeps tell you that a door was opened Protest beeps inform you that you re trying to arm the system while there is an open door or window L OO UD Sensor test beeps are the sound the system makes dur ing a sensor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual Pager Notification Your system can dial the phone numbers of three different pagers to notify users of events they may want to be aware of Some of the events include Q when the system is disarmed Q when the system is armed Q trouble conditions in the system and Q alarm conditions For more information see Notification by Pager Indicator Lights The fixed display touchpad used with Concord Express Systems includes ARMED and READY indicator LEDs light emitting diodes that provide instant feedback ARMED The red LED is the ARMED indicat
57. stem beeps Take note of any touchpad messages or lights that indicate the current system sta tus Q If you have pets ask your installer if you need pet lenses in your motion detectors Pets climb higher than you may guess causing alarms when you are away Q Check the location of your smoke detectors Smoke detectors near bathrooms can be tripped by steam from a shower Smoke detectors near the kitchen can be tripped by cooking smoke Refer to the User Sheet in Appendix A to determine what the specific settings are for your system Exit and Entry Delay Times Exit and Entry Delay Times LS After arming your system you need time to exit the building so you won t set off an alarm Likewise upon returning to your home or business you ll need enough time to open the door and get to a touchpad to disarm the system Q The Exit Delay is a period of time long enough to let you leave through a designated delay door after arm ing the system Q The Entry Delay is a period of time long enough to let you unlock a designated delay door and get to a touch pad to disarm the system Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 AWAY The interior sirens and touchpads sound three quick status beeps telling you that the system accepted the command and has started the Exit Delay time During the Exit Delay time the system sounds one short
58. t Arming 1 Enter the programming menus by pressing System Master Code 2 Press 0 3 Toturn Silent Arming B on press No system status beeps will sound while arming D off press System status beeps will sound from touchpad while arming 4 Press 4 to exit the programming menus Adjusting the Touchpad Beeps SSS The frequency or pitch of chime and trouble beeps from each fixed display touchpad can be adjusted individually to a more desirable or distinct tone Chime and trouble beep tones sound using the default fre quency during or within 15 seconds of any button activity at that specific touchpad To change status tone pitch 1 Press and hold the FF and 0 until you hear a steady tone then release the buttons 2 Press and hold J to lower the pitch or press and hold to raise the pitch 3 Release the button when the desired pitch is heard After about 10 seconds of no touchpad activity the steady tone stops sounding Adjusting the Touchpad Display Brightness You may want to change the brightness of a touchpad dis play based on its location in a building or room For exam ple dim the touchpad display in a bedroom or enhance a display near a window Changing the touchpad display affects only the touchpad currently being used To change touchpad display brightness 1 Enter the programming menus by pressing System Master Code 2 Press 2 2 3
59. tchkey designated user codes No Activity Feature The system can monitor the activity in your home and automatically call for help if normal activities are not detected within a defined period of time Note This feature is not active in Level 3 AWAY For example if someone falls and can t move the system will detect that normal activities such as opening doors and windows have not occurred for a predetermined No Activity time The system sounds an auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If no one disarms the sys tem for 5 minutes your system calls the central monitoring station The central monitoring station will send emer gency personnel to the premises to check out the situation Refer to the Appendix A User Sheets to see if the No Activity feature is currently available to you and the dura tion of the No Activity setting If the feature is not cur rently available to you contact your installer Using the Panel Download Feature as To download to the panel is to replace the old information in it with new information Downloading is performed only by your dealer using ITI software specifically designed for this panel Turning the Download feature on allows the dealer remote access to your panel in order to Q Update your account Q Back up data from your panel Q Allow your dealer to quickly implement requested programming ch
60. tery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operating level When AC power is restored the panel will recharge the battery If the trouble condition exists more than 24 hours after AC power is restored call your security dealer for service SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel 1 Test the sensor as described in Sensor Test 2 If the sensor does not test OK call your security dealer for service SENSOR TROUBLE A sensor may have an internal problem or a fire smoke sensor may not have properly reset after activation or the sensing chamber may be dirty or partially obstructed 1 Test the sensor as described in Sensor Test 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR XX LOW A sensor has a low battery BATTERY 1 Disarm the system 2 Remove the sensor cover If the battery is an Alkaline AAA or AA change the battery s If the battery is any other type call your security dealer for service SENSOR XX TAMPER A sensor cover is off or open Secure the cover and trip the sensor to clear the tamper condition PHONE FAILURE The system can t communicate with the central monitoring station The system tries to report to the TROUBLE central station three times before indicating Phone Failure Trouble then makes five more reporting att
61. the police To activate a Police panic alarm using a touchpad Q Press and hold the Police button s for 2 seconds To activate a Police panic alarm from a keychain touchpad Q Press and hold the Lock and Unlock buttons at the same time for 2 seconds The installer must configure the Police panic alarm to work this way S auxiliary Panic Alarm The Auxiliary panic alarm sounds from interior sirens only It is typically set up by your security dealer based on your specific needs On monitored systems the central sta tion responds by calling the service or agency you speci fied through your dealer To activate an Auxiliary panic alarm from a touchpad Q Press and hold the Auxiliary button s for 2 seconds Siren Time out If the system is not disarmed after an alarm the sirens will continue to sound until the time out period is reached The time out period can be programmed only by your installer or dealer Even though reaching the end of the time out period stops the sirens if your system is monitored the central station will consider the alarm in progress until the system is man ually disarmed Access Codes CS The system requires a valid access code before it will pro cess most commands The Appendix A User Sheets pro vide a location for you to record the System Master and User codes System Master Code There is one System Master code The System Master code is used to enter the programming me
62. ty to abort an accidental intrusion Police or Auxiliary alarm If the Dialer Abort feature is turned on disarming the sys tem within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station thus aborting the alarm See Alarm Information in Appendix A to determine if this feature is enabled for your system Fire alarms caused by smoke sensors fire panic alarms and heat sensors cannot be aborted Disarming a fire alarm will silence the siren but fire alarms are always reported If an accidental fire alarm has sounded follow the proce dures of your central monitoring station to prevent a false dispatch To cancel an alarm Q Press Ul Code Guidelines for Preventing Accidental Alarms Following these guidelines will go a long way toward pre venting accidental alarms Q Close doors and windows before you leave your house Q When getting ready to leave the house gather the things you want to take with you so you can exit immediately after arming the system Q Always enter and exit within the programmed delay times Q Make sure you leave through a door that has a delay time set for it If you arm your system then leave through a door without a delay time an alarm will immediately sound When you return immediately disarm your system Oo Be aware of the devices in your security system and learn how each one operates Q Listen to sy
63. uchpads Press and hold Lock and Unlock simultaneously for 3 Zones nn OK seconds SENSOR nn OK lt Y lt gt VL Y VV VV Zgo SV VS S Do not allow the sensor to get wet Touchpad Panic POLICE OK POLICE PANIC OK Panic buttons Press and hold the appropriate panic button s for 3 full Zones nn OK seconds SENSOR nn OK Door window sensor Open the secured door or window Zones nn OK SENSOR nn OK Smoke detector Press and hold the test button until the system sounds Zones nn OK transmission beeps SENSOR nn OK Motion detector Avoid the motion detector s view for 5 minutes then Zones nn OK enter its view SENSOR nn OK Rate of Rise Heat Rub your hands together until warm then place one Zones nn OK Detector hand on the detector for 30 seconds SENSOR nn OK Not UL investigated Shock sensor Tap the glass twice away from the sensor Wait at least D Zones nn OK Not UL investigated 30 seconds before testing again b SENSOR nn OK Glass guard sensor Tap the glass 3 or 4 inches from the sensor D Zones nn OK Not UL investigated b SENSOR nn OK Freeze sensor Apply an ice cube wrapped in plastic to the sensor D Zones nn OK Not UL investigated b SENSOR nn OK 15 Troubleshooting maaa Troubleshooting Your security system uses a variety of different alarm sirens status beeps and trouble beeps to communicate with you The next few pages describe the different sounds and what t
64. vel 1 OFF To turn Chime on off Q While in Level 1 OFF from any touchpad press O While the Chime feature is on touchpads display CHIME IS ON or Chime When the system is armed again Chime becomes deacti vated Chime On Close The Chime On Close feature works like the regular Chime feature but in addition to the double beeps heard upon opening a protected door or window the system sounds one long beep when the door or window is closed again You can turn the Chime On Close feature on or off from the programming menu Refer to Appendix C Program ming Menus for information on programming your sys tem Preventing Accidental Alarms SS LULU Your security system is engineered with advanced technol ogy that reduces the chance of an accidental alarm caused by a technical problem In wireless systems this technol ogy prevents other devices such as garage door openers ham radios television remote controls and cellular phones from interfering with your security system Most accidental alarms occur when leaving the house after arming the system or upon returning before disarming the system If for example you arm the system then run upstairs for something you forgot the Exit Delay time may expire Once the Exit Delay expires opening an armed door or moving in front of a motion detector will cause an alarm Aborting Accidental Alarms Your system can be set up with the opportuni
65. y system Know the normal state of doors and windows open closed or locked Use a different escape route if closed doors feel hot to the touch Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape Meet at a designated outdoor location Emphasize that no one should return to the premises if there is a fire L Oo O O O OD Notify fire department from a neighbor s phone WARNING If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a neighbor s phone Floor Plan Example The figure on this page is an example of a multilevel floor plan Use it as a guide and draw your floor plan on the next page Your Floor Plan Use the space provided on the next page and the follow these guidelines when drawing your floor plan Q Show all building levels Q Show exits from each room two exits per room are recommended Q Show the location of all security system components Q Show the locations of any fire extinguishers Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary fire or environmental emer gencies All alarm systems are subject to possible compro mise or failure to warn for a variety of reasons including Q Ifsirens are not pla
66. you Customer Premises Equipment and Wiring Network R ee Service i RJ31X arm Dialing Provider s Jack IN Equipment Facilities Unused Computer RJ 11 Jack Telephone i Line I gt ra Telephone a Unused 3 lt RJ 11 Jack Network Telephone Fax Machine Demarcation Point Ji lt Telephone If this equipment causes harm to the telephone network the telephone company may temporarily disconnect your service If possible you will be notified in advance When advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment You will be given advance notice in order to maintain uninterrupted service If you experience trouble with this equipment please contact the company that installed the equipment for service and or repair information The telephone com pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Patent Information This product and t

Concord Express - Affordable Security and Protection

Contents

Download Pdf Manuals

Related Search

Related Contents