INSTALLATION AND USER MANUAL ENGLISH
Contents
1. to every location You cannot run this on your main C drive or a CD ROM drive The length of time of a secure erase depends on the capacity and speed of the media Once a secure erase has been run on your media you will not be able to recover anything from it Revision 1 0 Page 11 of 11 Advanced Options Continued amp CD Writing Wizard Our CD writing wizard is easy and fast it adapts to whatever type of CD or DVD writer you may have and can backup your files to CD R The CD writing wizard will automatically backup the last recovery to a CD if the files are to large to fit on 1 CD then it will automatically ask for another blank CD until the recovery has been backed up How to l Click the CD Writing Wizard last button on the right 2 Press the eject button on your CD writer and insert a blank CD 3 Enter a name for the volume in the box labelled CD Volume name 4 Press the Burn button 5 Allow around 1 minute for ImageRecall 3 to cache the data and it will then start to write the data to the CD you will notice this as the buffer indicators start to change 6 Once complete the CD will be ejected and you can close the CD writer wizard by pressing the X in the top right hand corner of the interface amp Card Backup and Restore Tools The backup function is for those people in a rush It allows you to backup or take a Snapshot of the map or content of the media You can then re format the card2. the browser cannot show these icons give an indication of the type of file it is Sound Files MP3 WAV Etc Data Files DOC XLS PDF Etc Raw Image Nef X3F CRW RAF ORF CR2 Etc or Movie Files MPG AVI MOV Etc Revision 1 0 Page 9 of 9 Advanced Options Setting the output directory This is a very useful function that allows you to change where the recovered files are placed once they are copied from the card You may find that mageRecall 3 refuses to allow you to set the output directory to the same location as the media that needs to be recovered this is a safety mechanism that protects your unrecovered data and ensures a better recovery count How to l Click the Set output directory button this is the first button on the left under advanced tools Press the next to My Computer this now shows you a list of drives available on your PC choose the appropriate drive where you wish to place the files 3 To create a new directory go to the drive or folder where you want to create the new folder then press the New Folder button This will create a new folder to rename the folder click on the new folder that has been created this will now allow you to rename the folder 4 Press OK to exit and all recovered files will be placed within that folder under 2 folders called Turbo Scan and Deep Scan File type selection This is a very useful functi
3. to be easy to use with no expert knowledge required to get the results your need Follow these simple steps to get your photos N U Ae W 10 Insert the media into the reader or plug in the camera with the cable ensure the card is in the camera and turn it on Double Click My Computer and find the drive letter that corresponds to the camera or media if you do not see one go to the troubleshooting section Close my computer ensure you remembered that drive letter Double click the ImageRecall 3 Icon on the desktop Select the drive letter that you remembered in the drop down box Press the magnifying glass button the card is now being scanned in Turbo Mode this is the quickest of the scans The preview screen allows you to see the images being recovered this can be turned off by pressing the button to the left of the screen titled Preview Keep your eyes on the Bad Sectors number if this changes from 0 to 1 and increments then the recovery process will slow down see Bad Sectors in troubleshooting Wait for the progress bar to reach 100 and you will then be given the option to go into deep scan mode If you look in the top right hand corner at Files Found and feel that ImageRecall 3 has found all the files in Turbo Scan mode then you do not need to go onto the deep scan so press No if you feel more can be found press yes for the deep scan mode 11 Once the re
4. Lost vour digital images 6a quick easy way to recover lost images from all forms of digital film INSTALLATION AND USER MANUAL ENGLISH U S Revision 1 0 Page 1 of 1 Contents CONTENTS arrini E a a a 2 AEEOGQUCTION souna a N a a eian 3 QUIK VICW roinn a E aT 4 iNsStalaHon CDROM scsoutsacietinstane nes re RELEET 5 Installation Internet DOWNIOA cece cece cece ete eee eeeeeeeeeeseeeeeesaeaes 5 RECOVErING your Mages sspe aa EA 6 Important Notes about recovery cece cece cece cece ence eeeeeeeeeeeteeeeeeseenes 7 Using the thumbnail browser ccc cece cece cece esse eeeeeeeeeeeteeueeessages 8 Aavan CeO ODUONS pirosra gr Enner sana a sane NEER ERTA bales 10 TROUDIE SHOOUMNG iwciicwssdutinanesihadidiaw tien aeons adar teaser nets eer 13 Contact DEAS carrs a S 15 Revision 1 0 Page 2 of 2 Introduction About ImageRecall 3 0 Thank you for purchasing ImageRecall 3 0 this is our third revision of our popular recovery software and is by far the best recovery solution at this date to arrive in the market We have taken version 2 and completely re written it from the ground up it now uses a faster language and a professionally designed user interface The software itself now recovers more files faster than any other recovery solution and is a wise investment for anybody taking digital photography seriously ImageRecall knows a lot about digital media cards its history ranges back to 1996 whe
5. acturer Model Card Function Fuji All Smartmedia XD Format Delete All Konica KD Series MemoryStick Format Kyocera M400R SD Card Format Kyocera FineCam S3R SD Card Format Minolta G500 MemoryStick Format Olympus All Smartmedia XD Format Delete All Polaroid PDC3030 Smartmedia Format Delete All Sony Cybershot MemoryStick Format Sony FD100 Floppy Disk Format have lost photos on my C drive and want to scan that but too much data is being recovered This is quite a serious problem mageRecall is very thorough it will recover all image formats from the Windows installed drive and with a lot of internet usage I mageRecall can pull as many as 20 000 images back before you even glimpse the ones you are after The bigger the drive the bigger the problem the only way to ensure you do not recover too many files is to choose the filetype you are after Simply start the scan press cancel and agree to continue with the Deep scan This was it will recover only the filetypes you have selected Revision 1 0 Page 13 of 13 My recovered images have bits missing or other parts of photos tangled in them This is Known as fragmentation if you do not regularly format or checkdisk the media data becomes jumbled this is more apparent of users who only delete photos from the card rather then formatting This means that when an image is written to the card the FAT file system has to split the image up so it can fit it into available memory locations if
6. and re use it for another shoot At anytime in the future when you feel you have the time to do the original recovery simply use the restore function to place the backup or map back onto the original card You are then in a position to start the recovery We do not recommend this is used on large hard drives Revision 1 0 Page 12 of 12 Trouble Shooting My camera is installed and turned on but I cannot see a drive letter to recover from ImageRecall 3 0 requires a mass storage enabled camera or card reader to read and access the card some cameras although they have a USB lead use a twain system If the camera is using a twain system typically some Canon cameras then you will need a card reader from your local camera store To test if your camera is twain go into My Computer whilst the camera is on and installed with a card and see if there is a drive letter for the camera if there is not you are using a twain camera What are bad sectors they are appearing on the card Bad sectors are areas of memory that are not responding to the ImageRecall 3 scans these are not recoverable and we recommend that after recovery you do not use the card in the camera again scanned the correct drive but nothing was recovered There are known formats on cameras that are not recoverable we can give you the following information on what we have experienced as from September 2004 List of camera with unrecoverable formats Manuf
7. covery is complete you will be given the option to view the thumbnails using our inbuilt viewer see page 6 for the functionality and operation of the thumbnail browser Revision 1 0 Page 6 of 6 Important Notes about recovery By default all files are recovered to the C Drive at My Documents My Recovered Files Turbo Scan or My Documents My Recovered Files Deep Scan for the relevant scan modes however this can be changed by going into advanced tools and clicking on the Set Output Directory button o Set Output Directory Turbo Scan mode and Deep Scan Mode are very different ways of recovering files Turbo scan is very successful with deleted cards and files but not effective if a format has taken place Deep scan on the other hand is very effective after an accidental format Revision 1 0 Page 7 of 7 Using the thumbnail browser This is the preview Filename Window shown ih 100_0718 JPG the thumbnail me me a This gives details you have single id a NF File fire about the file clicked on i Eng fey dae 757 95 KB Click here to see recovered files This allows you to jump to Windows Explorer so that This selects the YOU can mave the foder you are yaur mages viewing as IR3 creates 2 folders during its scans these are turbo scan and deep scan folders and may well have different images in them This ls a thumbnail you can click on this The thumbnail browser is an easy wa
8. es 44 0 2380 240440 See our list of distributors on the internet site at www imagerecall com for the up to date distributor in your respective country ImageRecall 1 Floor Penarth House Otterbourne Winchester Hampshire S021 2EZ United Kingdom 44 0 2380 240440 Telephone 44 0 2380 268691 Fax Special Thanks to Matthias Wandel Gerry McGuire For their combined work on Dexif a function that extracts exif data from a jpeg file Anders Melander For his work on TGIFimage a function that handles GIF images correctly Copyright 2004 ImageRecall a member of the Media I nnovations Group Revision 1 0 Page 15 of 15
9. n digital media cards were only used in expensive non commercial equipment where we technically supported these industrial customers With the advent of mp3 players and digital cameras the media cards applications became more widespread so it was natural for us to open our technical services up to these new markets Our experience is unrivalled and this experience is integrated into our recovery software If you have purchased this software you are not only entitled to the excellent service it will provide throughout its time on your computer you are also entitled to free specialised technical support on 44 0 2380 240444 or Sales ImageRecall com and use of our recovery lab service that provides further ways of recovering your lost files Thank you The ImageRecall Team Revision 1 0 Page 3 of 3 Quick View Image Recall 3 H Oc D Retrieve your images on any format with A ED Image Recall 3 jmageheSe ae Tee Start Recovery View Recovered Files Register Help Form Exit ImageRecall 3 EL 3 Floppy 4 DJE Drive List Drop Bown Box Advanced Options WWw imagerecall cam P d ats Restores the Select the drive you Selects specific r Backs up the Backup File khi ie merar Erk File extanciors Automatically Deletes all the Securety Burns all selected drive tO tothe original This iz kncwm as the that you wish to connects to the Files in the Frases all recovered files afileon your PE apg ready for Out
10. on that allows you to choose what types of files you wish to recover it helps when you need to filter out lots of junk that you really do not need The changes made in this tool are only applicable to the deep scan mode the turbo scan mode will still attempt to recover everything so cancel this mode whilst it is running and choose yes to the deep scan mode that appears next You can select individual file types such as J peg or BMP or you can select a category of files such as Images Movies Data or Sound files Once you have made your selection click Apply Please note these settings are applied permanently even when you restart the software so remember to change them back if you need to Revision 1 0 Page 10 of 10 Advanced Options Continued Checking for updates To check for available updates for mageRecall 3 just press this button Ensure your computer is online and allow any firewalls to give it permission to check the mageRecall 3 internet server wy Deleting the output directory This function allows you to delete all the files in the recovered directory at the touch of a button it will delete the last files it recovered Before pressing this button ensure you have either copied your recovered files to another location or made a backup to CD using our built in CD writing wizard Secure Erase This function permanently and securely erases all presence of data from your media by writing 0
11. put Directory recover or ignore internet and checks output directory Hats from direct toa CD allowing you to RE o ior updates the selected recover at a later Drive date These are the details of the drive currently being scanned Recovering from Drive G d Cy Hedia Removable Drive Files Found 1 This is how wiht Capacity 61 11 ME ig ave been This is the found list of the jian File Types Image Files D ata Files Sound Files ideo Files ImageRecall 3 f is looking for This is our preview window en tums opens and closes the preview screen Thit ic the fe File Recovered Read Errors eerie cara PICTON S JPG D is the amount 9 of read errors Click here to see recovered files Pause Cancel encountered 50 far This is the pogress This button pauses This button cancels tive bar the recover allowing recovery altogether you to resume at a later time Revision 1 0 Page 4 of 4 Installation CDROM Follow these quick and easy steps to get your CD copy of ImageRecall 3 up and running in seconds U B WN Insert the ImageRecall 3 CD into your CDROM drive The CD should auto play if it does jump to 6 Choose the appropriate language Now follow the onscreen instructions for installation Once complete remove the CD from the drive and store in a safe place for backup purposes If your CD does not auto play double click My Computer from your desktop and right click the icon for mageRecall 3 in yo
12. the card becomes corrupt and the FAT file system is lost then there is nothing to give ImageRecall the locations of where the pieces of files were saved there is nothing that can be done if this is the case To prevent it happening again always remember the golden rule always format before an important shoot and this will never happen again can see the thumbnail in Windows Explorer but when I double click on it there is no viewable image This is due to the same problem explained in fragmentation at the start of every exif jpeg file is a small thumbnail the rest of the file contains the main image ImageRecall finds the start of the file and scans it in but it when it comes to the end its not complete because the file is fragmented this why you can see the thumbnail but none or only part of the main image cannot see my images in the browser If you cannot see your images in the browser then either the images you are recovering are a proprietary RAW format so you will need to use the correct software to view the files or the image is corrupt due to fragmentation as outlined at the top of this page My Software is not correctly updating Please ensure your firewall is allowing mageRecall 3 to access the internet and that you have an internet connection and are currently connected Revision 1 0 Page 14 of 14 Contact Details www imagerecall com Technical Support 44 0 02380 240444 Support ImageRecall com Sal
13. ur CDROM drive Now choose from the menu Explore Navigate to the install directory and double click the ImageRecall3 exe file go to 3 Installation Internet Download Follow these quick and easy steps to get your download of ImageRecall 3 up and running in seconds 1 Locate the downloaded file we recommend this is downloaded to the desktop for easy access 2 Double click the imagerecall3 exe file this will now launch the installation 3 Choose the appropriate language 4 Now follow the onscreen instructions to complete the installation Registration Internet Download Only To Register the software and enable the advanced tools and full recovery do the following Revision 1 0 Press the question mark button on the interface Press the purchase new version and follow the onscreen instructions presented to you by the secure online payment system from Worldpay Once payment has been processed an e mail will be sent to you this e mail will contain your name and a registration key Click the register full version button and enter your name and the key exactly as they are typed in the e mail it is case sensitive so follow the name and key exactly We recommend copying and pasting the name and key this eliminates any errors Now save the key somewhere safe in case you need to re format your machine due to virus infection in the future Page 5 of 5 Recovering your I mages ImageRecall 3 is designed specifically
14. y to quickly review the quality of the recovered images It currently works with J peg and other common file types The thumbnail browser is accessed from 2 places either in advanced tools or more commonly from the Yes option given when asked if you want view your recovered images after recovery The browser will first render the images into thumbnails before displaying them this can take a few seconds once it has completed the rendering the images are shown The larger box at the top shows the image you single click on it s a slightly larger version of the image known as a preview It is useful for checking corruption or fragmentation see troubleshooting for an explanation To see the full size of the picture in your own default viewer you need only to double click the appropriate thumbnail You will notice a switch for turbo and deep scans this is because ImageRecall 3 creates 2 folders one contains the images from the turbo scan and the other from the deep scan this switch allows you to view the images from either the deep scan folder or the Turbo scan folder NOTE The thumbnail browser views the recovered images from the last recovered to directory Revision 1 0 Page 8 of 8 Using the thumbnail browser Continued To close the thumbnail browser press the X in the top right hand corner of the interface There are 4 Icons that represent different types of files that
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