Striker Service Reminder System
Contents
1. Copyright 2015 Cobra Systems Inc All rights reserved Loading Striker Ink Rolls Copyright 2015 Cobra Systems lnc All rights reserved Loading Striker Labels Copyright 2015 Cobra Systems lnc All rights reserved Behind the Striker Printer Connecting Striker Keypad Connect the Striker Keypad cord to the back of the Striker Printer The keypad cord is a male RS232 and will connect to the keypad connection as noted above and the right Powering On Off Connect the power DC cord to the back of the Striker Printer Make sure the AC connection of the cord is connected to the DC convertor Always use a power strip to prevent any power surge Power on and off with the switch located on the rear of the Striker Systems bottom left hand corner Firmly flip the switch and make sure to wait a second when turning off and back on Copyright 2015 Cobra Systems Inc All rights reserved Striker Service Label Formats Market Your Shop 1234 Smart Street Your City CA 12345 lam amn Your Next Service is Due 800 262 7298 Return Mileage 100000 12 12 09 5W30 Return Date Grade We Thank You For Your Business Please Be Sure To Drive Safely Market Your Shop O 1234 Smart Street Your City CA 12345 Your Next Service is Due 800 262 7298 Return Mileage 100000 Return Date 12 12 09 Grade SYN5W30 We Thank You For Your Business Please Be Sure To Drive Safe2. Version 3 5 Updated 02 2015 Taf a fl i a m E dl A E E E EET DET zar LU A Y F UE ZAT a iT 17 he fa Copyright 2015 Cobra Systems Inc All rights reserved TABLE OF CONTENTS Introduction DNA DN INE Ee 6666668666666666 6666666666666666 6666666666666666 6666 6666666666666666 6666666666666666 6666666666666666 6666666866666666 6666666666666666 Striker System Specifications Warranty PCCP eee 6666666666666666 6666666666666666 6666666 6666666666666666 6666666666666666 66666666 6666666666666 6666666666666666 66666666 6666666666666666 666666666 6 Support Out of the Box Accessories Striker Ouick Start Loading Ink Rolls Loading Stickers Connecting Striker Keypad Powering Up the Striker System Striker Label Formats Striker Keypad Menu ccccccccscscscsosscssesoscesscssesessesecsessssecsesecsessessesscsesessersaseesessetensessesescensesacsenseseess Setting System Preferences A esesta esenea enses ases ee asennan 8 Questions amp Remedies Striker Calibration 9 Copyright 2015 Cobra Systems Inc All rights reserved Introduction Thank you for purchasing the Striker Service Reminder System With Striker you will market your services and help retain your customers simply by printing a professional service reminder sticker Utilize all the templates to help maximize your profits by informing your customers of the next service due the next oil change and much more Remember
3. every customer shouldn t leave your shop without a service reminder sticker whether the next service is a tire rotation transmission flush tune up 30K 90K service or even a battery replacement Your sticker is a business card in front of your customers face every time they drive their Car Specifications Dimensions 11 34 L x 9 13 W x 6 14 H Operating Conditions 5 40 C 41 104 F Storage Conditions 40 60 C 40 140 F Resolution 203 DPI AC Input 100 240V Power Supply DC Output 24V 2A external adaptor Connections Striker Keypad USB LPT Warranty The Striker Printer comes with a Limited Lifetime Warranty 1 Year Printhead Warranty and 1 Year Keypad Warranty Support For support call the Striker Service amp Technical department at 800 262 7298 or your local oil parts distributor Out of the Box The Striker Kit out of the box includes Striker Printer Striker Keypad DC Power Supply AC Power Cord Striker Label Spindle w 2 Guides 2 Striker Ink Spindles w 1 take up core O O PF UN Copyright 2015 Cobra Systems Inc All rights reserved Striker Ouick Start 3 Clamp down ink carriage as shown 4 Close the Striker cover 5 Connect the Striker Keypad to the printer 6 Connect power then turn on a to use a surge protector A A NC TO T GU o 2 O AH un E D
4. as customize the information printed on the sticker Use the Set Preferences fields to customize the Striker System to your preferences Enter the grade of oil that is most commonly used at your station This value will display automatically when printing a sticker unless overwritten The Message 1 field is the top line of a custom message that is displayed on a sticker It can be left blank or overwritten The Message 2 field is the bottom line of a custom message that is displayed on a sticker It can be left blank or overwritten This discount will be printed as a promotion coupon on the reminder sticker It only will be printed on the w Discount stickers Press N for No to disable the company name and contact info at the top of the sticker This is usually used only with special pre printed stickers Standard Date interval is used for the standard oil labels It adds the interval number of miles to the current mileage so the customer knows when to come back for the next service Standard Date interval is used for the standard oil labels It adds the interval Number of months to the current date so the customer knows when to come back for the next service Syn Date interval is used for the synthetic oil labels It adds the interval number of miles to the current mileage so the customer knows when to come back for the next service Syn Date interval is used for the synthetic oil labels It adds t
5. en returned within 500 miles of return service mileage does not include optional customer message 6 Synthetic Label with Discount Coupon Same as synthetic label but includes variable discount coupon when returned within 500 miles of return service mileage does not include optional customer message 7 Custom Label with Discount Coupon Same as custom label but includes variable discount coupon when returned within 500 miles of return service mileage does not include optional customer message 8 Service Label Customize your own service ie Tune Up Engine Service etc return mileage and date and your very own greeting 9 Service Label with Discount Coupon Same as service label but includes variable discount coupon when returned within 500 miles of return service mileage does not include optional customer message Copyright 2015 Cobra Systems Inc All rights reserved Striker Keypad Menu When the Striker System is powered on the first Keypad prompt is Print a Label Use the arrow keys on the keypad to navigate through the menus Below is a navigation tree of the keypad prompts to help guide you through the Striker templates SJ OR works with Striker Pro only N e o Copyright O 2015 Cobra Systems Inc All rights reserved Setting System Preferences Your Striker System allows you to set your own custom intervals for each type of Reminder Striker as well
6. g with the label fineally make sure the ink carriage is clicked in place and latched down Q just changed out the ink for the Striker A First turn off the Striker open the printer system and it s not printing what happened release the ink carriage lever and make sure ink was loaded correctly If the wrong side of ink is loaded nothing will print Test the ink roll to make sure the ink side is down by testing it with a small piece of tape Then review the procedures for loading ink rolls Q The keypad is not working and the keypad A Call your local oil distributor or call the displays a series of letters and numbers Striker Technical and Service department at beginning with KU 1 800 262 7298 Striker Label Calibration Calibrating Static Cling Sticker with Printer 1 Turn printer OFF located in back of printer 2 Press and Hold on to the PAUSE button of printer as shown in picture on the left 3 While still holding the PAUSE button turn the printer ON 4 Release PAUSE button as soon as printer starts feeding labels 5 Press the FEED button once Your system should now be calibrated with your Striker Reminder Label System NOTE DO NOT PRESS AND HOLD THE PAUSE AND FEED BUTTONS TOGETHER WHILE POWERING ON OR YOU WILL ERASE THE STRIKER FONTS AND SHIPPING amp REPROGRAMMING CHARGES WILL APPLY Copyright 2015 Cobra Systems Inc All rights reserved
7. he interval Number of months to the current date so the customer knows when to come back for the next service Tire Mileage interval is used for the tire rotation labels It adds the interval number of miles to the current mileage so the customer knows when to come back for the next service Tire Mileage interval is used for the tire rotation labels It adds the interval number of months to the current date so the customer knows when to come back for the next service Press N to hide the grade of oil on the reminder sticker Press N to hide the return date on the reminder sticker Enter US to display miles as the unit of measure on the reminder stickers or Metric to display KM Kilometers Copyright 2015 Cobra Systems Inc All rights reserved Questions amp Remedies Q The Ink Roll is sticking to the reminder A The Striker Printer did not recognize that the stickers and coming out the printer ink roll was loaded Turn the unit off re attached the ink roll to the take up core close your Striker Printer before turning it back on Q just changed out the labels for the Striker A First turn off the Striker open the printer system and it was working fine but now it s release the ink carriage lever and make sure not printing right and the red light is on the reminder stickers are centered on the what happened label spindle Second make sure the green computer chip is above the label and the green guides are snu
8. ly Market Your Shop 3 1234 Smart Street Your City CA 12345 Your Next Service is Due 800 262 7298 OIL CHANGE DUE DATE 1 14 14 MILEAGE 9600 TIRE ROTATION DUE DATE 2 21 14 We Thank You For Your Business Please Be Sure To Drive Safely Market Your Shop 1234 Smart Street Your City CA 12345 Your Next Service is Due 800 262 7298 Return Mileage 100000 Return Date 12 12 09 Grade 5W30 Receive 3 00 Off Discount When Return Within 500 Miles of Mileage Above Market Your Shop 1234 Smart Street Your City CA 12345 Your Next Service is Due 800 262 7298 Service Trans Flush Return Mileage 100000 Return Date 12 12 09 We Thank You For Your Business Please Be Sure To Drive Safely MILEAGE 10300 1 Standard Label Automatically adds the Standard Millage and Month return interval for return service includes optional customer message Have a Nice Day 2 Synthetic Label Automatically adds the Synthetic Millage and Month return interval for return service includes optional customer message 3 Custom Label Perfect for Diesel or custom intervals create any mileage interval and monthly interval 4 Tire Rotation Automatically adds the desired Tire Rotation mileage and month interval for tire rotation service includes optional customer message 5 Standard Label with Discount Coupon Same as standard label but includes variable discount coupon wh
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