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Milestone XProtect Enterprise 5.6 Monitor & Viewer User`s Manual

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1. Click the Start button to make the camera transfer images to Milestone XProtect Enterprise again Available only when the Manual Mode button is depressed Starts all cameras i e makes all cameras transfer images to Milestone XProtect Enterprise Available only when the Manual Mode button is depressed Stops all cameras When all cameras are stopped no images are transferred to Milestone XProtect Enterprise from any of the cameras Displays all available output buttons for the selected camera Output buttons are used for manually triggering external output for example for switching on lights sirens or similar www milestonesys com Page 9 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Events When Output is selected Output button depressed any output buttons for the selected camera will be displayed below the Events button Oupa Events 1 Oupu A 204p48 3 Oupa C 4 Oupa D 5 Oupu E amp OupaF 7 Oupa G 8 Oupu H Simply click an output button to trigger the associated output Up to eight output buttons can be displayed for each camera Output buttons are defined in the Administrator application Ask your surveillance system administrator if in doubt about using output buttons defined for use with cameras in your organization Displays all available event buttons for the selected camera Depending on configuration event buttons can be used for a wide variety
2. EE Frame Reina UTR 20 27 30 G Get All BUtEONM a T 21 Shcctd e 30 H HOE SpOt MP Pm 7 8 l Image Bars MOnItOf S cien cti eren nent dex a ta does UENRA EAEE EE RIA WE IF PIX ada e a raZY AF E Er idR 7 Image Bars VIEWERS iisrrrciia is A O can RAT a A a KA n 18 Image Controls Control Panel ViCWEr S cccccce eee ennemis 16 23 pq A gu H 30 J VIGA a 27 28 30 Layout Size VIGWer S miii a ii 17 LOG GING LM ri A A O ERONATA AJ wd ORE HR AN at E 6 LOGGING 1M ACMINISTTAtON m ER cn A a anal and eodeewes earns 11 M Manal Bur 9 Monitor Starting Cameras Misa ii M ANM ABA 9 Monitor Stoppimg Carmieras Mir a EIU 9 Motion View Control Panel Viewer s ccccccscectecec ene ee teen een e eee ennemis nare nn 16 20 Multi View VIS We iii a OENE EE LEEA ES seed E EE ADE 16 M ts Audio sns smaram 11 14 0 QUPU Ear A A A AA Na 9 QUE PUBIS O E 9 p Pan Tilt ZOOFn sidus esicnd deca raram a aevo YO crar ias 5 8 9 12 30 PASSWONG ia ci 6 11 uzidgell e 13 Patrolling Pausing in MORItOF oir tun ecu nra inae A A ERR FERE EY PINE A 14 rade 14 Playback Controls VieWerS cronica retina eee nan ER pau x Fk Ran FARE dle epa E EATER RA ERE la
3. E A 20 Point and Click PTZ CODtrol ciu etu ais e sepa ku mau edu oux A MR FRAME E CEN TE ENERE E 13 Preset Bank Button eerie ra pi ages fe ai 13 Preset POSION S a A AA ats 13 Print Control Panel Vie Wer Sivad ias ds 16 26 Printing EVEN CO aiii a AA AA AR 25 A E a E sant san tanantade chal E A A E E nena amueaniaasigg ue ning 5 8 9 12 30 PTZ uui pe ER 9 12 PTZ OM EVEN WEE 13 www milestonesys com Page 33 Index Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual m e Q QUICK BROWSE 00m nm A 11 R Recalling View in VIGWOGF acia nere nhan terrae ne B xu nugae uu gu XO a uat EUR RA Xe ER EXZEN ag iia 24 Relative POSITIONING nisana bna penn A ikriadc i3 ga es a dix kc se DP IA dd 13 Running Out of Disk Spacel siii da hene se seda ete dade edad cave Pa A la ea RR Dd 14 Scale ONO DON iii A A A A A A lA 24 Send E mail Report Control Panel Viewer s sssssssssssesesseeenn nennen meme menm 16 26 Sending Evidence via E mail 2o eiii edens A spa year a a d AAA 26 Sequences Button in Viewer s Alarm Overview esses emen nennen nnn 21 Settings Control Panel ViGWEr S ccccccccsceee eee e nent e nennen nenne nennen remeare nnn 15 17 20 Single VieW VisWeF EE 15 22 Smart Search Control Panel Viewer s ocococcoconocnoncnnonannnncononannnnanronannnnnnronanronancrnanconanionnss 16 22 Smooth Images iii asias daa 24 cciam lia a A a 9 Start Bu
4. MB for each of the ten cameras www milestonesys com Page 14 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Viewer The Viewer lets you browse and play back recordings from cameras available in the Monitor application see page 6 The Viewer also lets you print images send images via e mail and export entire video and audio sequences in a variety of formats y estaa TP eins Verwee PRX E gt 0405 7005 13 23 25 7 24E8C OEC The Viewer can disp that content of tl from up to 16 s toolbar may vary def Accessing the Viewer You access the Viewer from the Monitor application by clicking the Viewer button in the Monitor s control panel see page 8 Viewer s Toolbar The Viewer s toolbar lets you quickly switch between the Viewer s different features Icons in the toolbar serve as shortcuts to the features available from the File and Tools menus in the Viewer s menu bar When you select a feature in the toolbar settings for the feature typically become available in the Viewer s control panel located in the lower part of the window below the camera layout Note Depending on your rights not all of the following toolbar icons may be available to you E Settings Opens the Viewer s Settings control panel in which you are able to specify settings for the camera layout and specify the time span for use in the timeline See also Setting Up the Camera Layout on
5. PTZ Pan Tilt Zoom cameras The PTZ menu is only functional when the camera selected in the camera layout is a PTZ camera See the detailed description of the PTZ menu on page 12 for more information f Tip To hide the PTZ menu simply click the PTZ Menu button again Lets you toggle between scheduled mode cameras transferring images to Milestone XProtect Enterprise according to a schedule defined in the Administrator application and manual mode With manual mode you can start a camera i e make it transfer images to Milestone XProtect Enterprise from the Monitor even if the camera is not scheduled to be online When manual mode is selected Manual Mode button depressed three buttons the Stop Start button the Start All button and the Stop All button become available enabling you to start and stop cameras manually Note When in manual mode all scheduled camera activity for all cameras including automatic reconnection and any scheduled PTZ patrolling is disabled Use of manual mode may require certain user rights See the description of the Admin Login button Available only when the Manual Mode button is depressed Stops the camera selected in the camera layout When stopped no images are transferred from the camera to Milestone XProtect Enterprise 5 Tip In the camera layout the selected camera is indicated by a light blue image bar When the selected camera is stopped the button becomes a Start button
6. administrator if in doubt e Motion indicator the indicator in the middle solid red Lights up when motion is detected in the image Click anywhere inside the image to reset the motion indicator e Online indicator the rightmost of the three indicators blinking green Changes state every time an image is received from the camera Hot Spot If enabled in the Administrator application a hot spot provides you with an enlarged view of images from a selected camera When enabled the hot spot can either appear inside the camera layout or as a separate floating window e If the hot spot is located inside the camera layout simply click inside an image to select the camera from which you want to view images in the hot spot www milestonesys com Page 7 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Example of hot spot located inside the camera layout arrow indicates camera image featured in the hot spot e Ifthe hot spot runs in a separate floating window you will see a HotSpot button in the Monitor s control panel When this is the case simply click the HotSpot button to open the separate hot spot window A hot spot in a separate floating window otherwise works just like a hot spot located inside the camera layout Q Tip The hot spot may also be used for point and click operations on some PTZ Pan Tilt Zoom cameras See the description of the PTZ menu on page 12 for more information Hot S
7. of purposes including triggering combinations of actions For example the clicking of an event button could make a camera use a higher frame rate trigger two different outputs and send an e mail alert to three different recipients Event buttons can be global or tied to a particular camera e Global available for all cameras in the Monitor e Tied to a particular camera only available when the camera is selected in the Monitor When Events is selected Events button depressed any global event buttons as well as any event buttons for the selected camera will be displayed below the Events button Simply click an event button to trigger the associated event Up to eight event buttons can be displayed for each camera www milestonesys com Page 10 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Quick Browse Mute Audio Admin Login Administrator Exit Event buttons are defined by the surveillance system administrator in the Administrator application Ask your surveillance system administrator if in doubt about using event buttons defined for use with cameras in your organization Available only when a hot spot is enabled Lets you browse images from the selected camera in the hot spot Use the back and forward buttons below the Quick Browse button to move backwards and forwards 6 Tip The Viewer see page 15 offers more advanced browsing features Note Use of the Quick Browse
8. 00 For each image found you have the following options in the Smart Search control panel e Deselect Even while viewing images in which motion has been found you are able to adjust the area covered by smart search by dragging in the image When the Deselect check box is cleared areas you select in the image will be included in the smart search When the Deselect check box is selected areas you select in the image will be excluded from the smart search e Image Overlay Select check box to display the blue image overlay grid indicating areas excluded from the search e Motion in Image Select check box to highlight found motion in images Digital Image Control and Optimization With the Viewer s Image Controls control panel you are able to adjust the image selected in the camera layout The Image Controls control panel also lets you view areas of the selected image in greater magnification To access the Image Controls control panel click the Image Controls icon in the toolbar e www milestonesys com Page 23 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual No Deinterlsang ria B Smooth Images r Odd Lines A 4 H gt amp Scale 1 1 Even Lines alle 7 De Interlacing Interlacing is a method determining how an image is refreshed when shown on a screen With interlacing the image is refreshed by first scanning every other line in the image then scanning eve
9. 60 degree panoramic images IPIX is a trademark of Internet Picture Corporation IPIX J JPEG An image compression technology named after the Joint Photographic Experts Group Files created with JPEG compression usually carry the jpg file extension P PTZ Pan Tilt Zoom a highly movable and flexible type of camera R Recording In IP video surveillance systems the term recording means saving images from a camera in the camera s database on the surveillance system In many IP video surveillance systems all of the images received from cameras are not necessarily saved Saving of images in a camera s database recording is in many cases started only when there is a reason to do so for example when motion is detected when an event occurs or when a specific period of time begins Recording is then stopped after a specified amount of time when motion is no longer detected when an event occurs when a time period ends or similar The term originates from the analog world where images were not taped until the record button was pressed www milestonesys com Page 30 Glossary Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Copyright Trademarks and Important Information Copyright O 2005 Milestone Systems A S Trademarks XProtect is a registered trademark of Milestone Systems A S Microsoft and Windows are registered trademarks of Microsoft Corporation All other trademarks mentioned in this do
10. a aa aa bb bb bb 4 Type a subject text for the e mail 5 Verify that the Image field lists the camera you require 6 Type a message typically a description of the recorded incident www milestonesys com Page 26 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual 7 Click the Send button How to Export Video and Audio Evidence You are able to export entire video and audio sequences in three different formats e AVI file movie clip e Database files you can include the Viewer itself in the export so others can easily view the database files e JPG WAV files image audio clip To export evidence from the Viewer use the following procedure 1 Click the Export icon s This will open the Export control panel Video Feed Esport Formar HX 150 Sat Curse Video Feet j e sn fio Auf Feed Pop Teme Nea Cunent Audo Feed 2 In the Export control panel s Video Feed and Audio Feed lists select the camera and if required microphone you want to export 6 Tip With the options Current Video Feed s and Current Audio Feed s you can batch export all cameras and microphones in your current view 3 Browse to the required start time for the export and click the Start Time section s Set button 4 Browse to the required stop time of the export and click the Stop Time section s Set button 5 Select required Export Format click the Next button and follow one of the pr
11. ble to save particular configurations of the camera layout as so called views and switch between them using the Views menu in the Viewer s menu bar For example you may store one view displaying images from 16 cameras and another view displaying images from eight other cameras www milestonesys com Page 24 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Storing a View To store your current camera layout as a view do the following 1 Inthe Viewer s menu bar select the Views menu 2 In the Views menu select the Add to Views command This will open the Name of View window Name of View ESI Enter the name you wath to save the caster vew ot OK Cancel 3 In the Name of View window specify a name for the view and click OK 4 The view will now be selectable in the Views menu If storing several different configurations of the camera layout as views you will thus be able to switch between them using the Views menu Recalling a View To recall a stored view simply select the required view in the Views menu Editing or Deleting a Stored View To edit or delete stored views select Organize Views in the Views menu This will open the Views control panel in which you are able to rename views change the sequence in which stored views appear in the menu and delete views How to Print Evidence To print evidence from the Viewer use the following procedure 1 Select th
12. ce event in the list the camera layout will display images matching the exact time of the motion detection or event To view what took place prior to and after the motion detection or event use the timeline browser or playback controls to browse recordings from around the time of the motion detection or event Smart Search Smart search lets you search for motion in one or more selected areas of the view from a particular camera To use smart search do the following 1 Select the required camera in the camera layout 2 Single view is required to use smart search If you are not already viewing images from the selected camera in single view click the Single View icon in the toolbar to switch to single view Single View icon 3 Click the Smart Search icon in the toolbar to open the Smart Search control panel Search Setup Boundary Stat Search Sensiivty Medium zi owas ll se ne interval Image every 10 second Detelect V Image Overlay Brain ET Previous kwetMak ReeMek 0306 2005 A es Smart Search control panel When the Smart Search control panel opens a blue grid will also appear as an overlay on the image in the camera layout 4 Click and drag inside the image to select the areas in which you want to perform the smart search The areas you select will become visible through the blue overlay The blue overlay thus indicates areas to be excluded from the smart search Example o
13. cnanns 12 PTZ Menu s Zoom Buttons and Zoom Slider ooococcccccncconnncnnnncnnnnnnnnnrs 12 PTZ Menu s Preset Position Buttons oooooccccnccncnccnnnncnnnncnnnnrnnnncnnnnnnnnnes 13 Point and Click PTZ Control esssesssssesseemm mene 13 PTZ Patrolling and PTZ On Event sssssessssesmmeeemee nee 13 Pausing PTZ Patrolling ersinnen eee eee ee eee mmm mene 14 Monitoring Audio cococcococnorannncannnrannncannnrananrannnrananrnnanrnnanrnnnnrnnaneananeanane 14 Running Out of Disk Space Alert oococncnoconcoronnnrannnrannnrananrnnnnrananranannanans 14 Accessing the VieWer ooomccoonoconnnconnnconnncnnnncnnnncnnnncanancnnrncanancnnnncanancananes 15 Viewer s ToOOlbDaF occoonoconnnconnaconnncannncanancnnnncnnnnrnnrncnnancnnrncnnrncnnancanancananes 15 Viewer s Camera Layout eeseeseeseenn enn nnne nn nnne n neun annua anu 17 Setting up Viewer s Camera LayoOut sssssssseseesenen emen 17 Selecting Grid SIZE idas 17 ASSIGNING S Ins IE TES ITO TI UI SIE 17 IMAGE BANS encore ete AEEA E 18 Storing and Recalling Views cecceeee cece erent eee teens eee eee eee ta mener 18 Browsing Recordings coccocoonoconnoronnncannnrannnrannnrananrnsanrnnanrnnnnrananrananeanans 19 Time amp Date Selector ics eere e YE ER Ra YR V pr ER Ska p Rer FERA 19 www milestonesys com Page 3 Contents Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual ausa UT Browsing Recordings with the Timeli
14. com Page 19 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Black Periods without recordings Yellow Audio recordings The timeline browser s white horizontal line indicates the point in time from which recordings are being displayed in the camera layout The area between the timeline browser s two blue horizontal lines is a magnification of the 30 seconds preceding and following the point in time from which recordings are being displayed in the camera layout You are able to specify which time span 1 hour 2 hours or 12 hours should be used in the timeline and whether the newest recordings should be indicated at the top or at the bottom of the timeline You specify this in the Settings control panel O Tip Use 1 hour or 2 hour time spans for the best possible overview of recordings Browsing Recordings with the Timeline Browser To browse recordings using the timeline browser click inside the timeline browser and move your mouse up or down without releasing the mouse button Browsing is fast when clicking outside the magnification area and slow when clicking inside the magnification area Playback Controls The Viewer s playback controls are used for browsing and playing recordings just like on a video recorder Click I or to browse to the oldest or the most recent recordings from the selected camera 4 Click or to browse to the previous or next motion sequence from the se
15. cument are trademarks of their respective owners Disclaimer This document is intended for general information purposes only and due care has been taken in its preparation Any risk arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty Milestone Systems A S reserve the right to make adjustments without prior notification All names of people and organizations used in this document s examples are fictitious Any resemblance to any actual organization or person living or dead is purely coincidental and unintended www milestonesys com Page 31 Copyright Trademarks Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual m Index A Absolute Positioning uius ettari nnt n nnn A de halen wale sats x ERU x mu I RR da e n D OL NAT DK nu RE WR 13 Admin LOA iria 11 Administrator canica A AAA A a sa 11 Administrator Application Accessing from Monitor ssssssssssseseeee nennen enne 11 A E Preset Bank BUTTONS 2 3 d eret A ADEA T dan E DAE sk ur tad 13 Alarm Overview Control Panel Viewer s esssssssssesssseeeeee Enna 16 21 Archived Images How to View in Viewer ssssssssssssseneneneme emen enemies sese seriei 28 Pica rem LET 28 A rH a Ires RM Lco i RED DNEDIS 11 14 18 20 27 TS RR RR 27 30 C Camera Lay
16. de is used to allow cameras to be controlled manually www milestonesys com Page 13 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Pausing PTZ Patrolling If PTZ patrolling is enabled for the selected PTZ camera you can pause PTZ patrolling for the camera by clicking the PTZ Menu s Pause Patrol button The button is only available for PTZ cameras for which PTZ patrolling has been enabled Note that pausing applies for the selected camera other PTZ cameras may still patrol Depending on configuration the pause may automatically time out after a while Monitoring Audio If the camera selected in the Monitor s camera layout is recording audio you are able to listen to live audio through speakers attached to the computer running Milestone XProtect Enterprise If using a multi port video server device audio will always be attached to the first video input on the device To mute live audio click the Mute Audio button in the Monitor s control panel Recording is not affected by muting audio in the Monitor Running Out of Disk Space Alert In order to warn you of an impending possibility of losing data the Monitor will prominently display the message Running out of disk space if available disk space on the Milestone XProtect Enterprise server goes below 150 MB plus 20 MB per camera Example For a system with ten cameras the alert will show if the available disk space goes below 350 MB 150 MB plus 20
17. e required camera in the camera layout see page 17 and browse to the image you want to print 2 Click the Print icon ta www milestonesys com Page 25 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual This will open the Print control panel Pret Operator s Note Company Opes oros 3 Fill in the Operator s Note Company and Operator fields 4 Click the Print button to print the evidence on your default Windows printer The printed surveillance report will contain the selected image information about camera name image capture time and report print time as well as the specified operator s name and operator s note How to Send Evidence via E mail Note The e mail feature must be set up by the surveillance system administrator before you can use it Ask if in doubt To send evidence from the Viewer via e mail use the following procedure 1 Select the required camera in the camera layout see page 17 and browse to the image you want to send via e mail 2 Click the Send E mail Report icon This will open the E mail Report control panel Esad report wath attached mage Reopens recent ewconpary com Megdt ine Flecepton Camera 1 0605 2005 125716 Cubrect Test My oubyect te Message My meciage tet Send mage Poecegtor Camera 3 Type the e mail address of the recipient If sending to several recipients separate e mail addresses with a semicolon example a
18. es For archived images stored locally or on network drives you simply use the Viewer s image browsing features for example the timeline or the playback controls for finding and viewing the required images just like you would with images stored in a camera s regular database Exported Archives For exported archives e g archives stored on a CD you click the browse button in the Viewer s Database Information control panel to browse for the archive you want to view Once you have specified the required archive this way you can use all of the Viewer s image browsing features for navigating the images in the archive Jag rrr te Viewing archived images in the Viewer Arrow indicates the browse button in the Viewer s Database Information control panel www milestonesys com Page 29 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Glossary A AVI A popular file format for video Files in this format carry the avi file extension C Codec A technology for compressing and decompressing audio and video data for example in an exported AVI file MPEG and Indeo are examples of frequently used codecs F Frame Rate A measure indicating the amount of information contained in motion video Frame rate is typically measured in FPS Frames Per second The higher frame rate the smoother motion in video sequence will appear I IPIX A technology that allows creation and viewing of 3
19. estone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Monitor Accessing the Monitor You access the Monitor application by clicking the Monitor shortcut on the desktop f Montor The Monitor desktop shortcut Alternatively you may access the Monitor from Window s Start menu by selecting All Programs gt Milestone XProtect Enterprise Monitor Depending on your organizations security settings you may be required to specify a password in order to use the Monitor The Monitor application opens in full screen view This provides you with the best possible view of the camera images displayed The Monitor basically consists of two sections e Acamera layout section in which camera images are displayed e Acontrol panel with buttons for controlling the various features of the Monitor Monitor s Camera Layout The Monitor s camera layout section displays images from each camera specified by the system administrator Monitor application In this example a 3x3 view with a hot spot is used in the Monitor s camera layout Depending on the system administrator s settings in the Administrator application the camera layout may contain images from up to 64 different cameras Note A Milestone XProtect Enterprise server is capable of handling images from up to 64 cameras at a time the Monitor can thus display images from a maximum of 64 cameras However a single Milestone XProtect Enterprise server may have an
20. etected motion or events for a selected camera Listed motion sequences or events are clickable allowing you to quickly jump to the time at which motion was detected or an event occurred To use the alarm overview click the Alarm Overview icon in the toolbar to open the Alarm Overview control panel in which the list is displayed Alarm Overview icon By default the list shows motion sequences from the most recent database for the selected camera If you want to view a list of sequences from archived databases as well click the Alarm Overview control panel s Get A button Tine Tet La Ge AI 20090609 094401 2100 7 hanes 2005 06 08 03 4357 3 sec 7 hames Sequence Everts 20060609094339 17 sec 24 frames 2005069094333 4100 B homes one hk n 0m 919 17 ner Yi fram Alarm Overview control panel In addition to listing motion sequences the A arm Overview control panel can also display a list of occurred events the camera s event log To toggle between viewing a list of motion sequences and a list of occurred events click the A arm Overview control panel s Sequences and Events buttons Browsing Recordings with the Alarm Overview To view recordings from the time at which motion was detected or an event occurred select the required sequence event in the list www milestonesys com Page 21 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual When you select a sequen
21. f selected area 5 Inthe Smart Search control panel select required sensitivity in the Sensitivity list www milestonesys com Page 22 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual 6 Select required image interval in the Interval list If you select A Images all images will be analyzed if you select e g Image every 10 seconds only one image per ten seconds of recordings will be analyzed Selecting a long interval will greatly reduce the time required to complete the search However with a long interval the search may not find motion sequences that are shorter than the specified interval 7 Inthe Boundary Start and Boundary Stop sections specify the period of time to be covered by the search Note that the smart search is always carried out from the time of the image you are viewing and forwards or backwards The information you specify in the Boundary Start and Boundary Stop sections is only used to limit the search 8 Click the Next move forward in time or Previous move back in time buttons to search through images with motion detected in the selected areas within the specified period of time Each image in which motion has been found will be displayed in the camera layout The Smart Search control panel will show corresponding time information Search Status Search Motion found Tene of Image 00 06 2005 10 14 43 DK Nest Deselect V msgeOveday Y Moaknmnimage 0 0 0 0 0 0 0 000
22. feature may require certain user rights See the description of the Admin Login button Lets you mute audio from cameras on which audio is enabled Recording is not affected by muting audio in the Monitor For users without administrator rights access to certain features in Milestone XProtect Enterprise may in some organizations have been restricted Provided you know the administrator password the Admin Login button lets you access such protected features Clicking the Admin Login button opens the Administrator Login window in which you are able to specify the administrator password and log in to Milestone XProtect Enterprise as an administrator When you are logged in as an administrator the Admin Login button changes to Admin Logout Clicking the Admin Logout button will restore any restrictions Lets you access Milestone XProtect Enterprise s Administrator application The Administrator application is used for configuring Milestone XProtect Enterprise upon installation or whenever configuration adjustments are required e g when adding new cameras to the system Note Accessing the Administrator application from the Monitor may require certain user rights See the description of the Admin Login button When you close the Administrator application and return to the Monitor application the Monitor application will be restarted Certain settings notably settings for PTZ Pan Tilt Zoom cameras are not configurable when the Admini
23. ing images from connected cameras with optional indications of registered activity Depending on user rights and configuration the Monitor may also be used for controlling PTZ Pan Tilt Zoom cameras for manually starting and stopping cameras for manually triggering outputs etc From the Monitor you also have access to the Viewer see page 15 with which you are able to browse and play back recordings print images send images via e mail and export entire video and audio sequences in a variety of formats The exact look and functionality of the Monitor depends on how the Monitor has been configured by the surveillance system administrator in Milestone XProtect Enterprise s Administrator application Ask your surveillance system administrator if in doubt IMPORTANT Camera images are only transferred to Milestone XProtect Enterprise while the Monitor application is running The Monitor application must therefore run whenever you want to record images from cameras on your surveillance system A running Monitor is also a prerequisite for viewing live images in the Remote Client and Smart Client The Monitor application cannot run if Milestone XProtect Enterprise s Administrator application is already running close down the Administrator application before running the Monitor application Once the Monitor application is running you can run the Administrator application as required www milestonesys com Page 5 Introduction Mil
24. ive positioning PTZ cameras when a hot spot and the PTZ Menu are enabled If the mouse pointer changes to crosshairs when positioned in the hot spot you are able to control the PTZ camera by clicking in the hot spot The PTZ camera will center on the point you click If you click and hold down the left mouse button then move the mouse up or down you will get access to a zoom slider For some cameras crosshairs surrounded by a square may be displayed When this is the case you are able to zoom in on an area by dragging a square around the required area in the hot spot For such cameras zoom level is controlled by holding down the SHIFT key on your keyboard while moving the mouse up or down this will display a zoom level slider inside the hot spot PTZ Patrolling and PTZ On Event PTZ cameras may be set up to move automatically either according to a scheme PTZ patrolling or when particular events occur PTZ On Event This is configured by the surveillance system administrator in Milestone XProtect Enterprise s Administrator application e With PTZ patrolling the PTZ camera will automatically move between preset positions e With PTZ On Event the PTZ camera will automatically move to a particular preset position when a particular event occurs For example the PTZ camera may move to a preset position covering a door area when a door is opened Note PTZ patrolling and PTZ On Event is stopped for all cameras as long as Manual Mo
25. lected camera A 4 b Click or to browse to the previous or next image from the selected camera Use LU 2 P to start and stop playback When playback is started all cameras in the camera layout will play back recordings Use part P to control the playback speed When the slider is in its middle position playback is real time regardless of the recorded frame rates Motion View Motion view lets you view a graph displaying sequences of recordings from the selected camera The motion levels indicated in the graph can be used as an indication of what has been recorded The graph is draggable allowing you to browse the sequences www milestonesys com Page 20 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Motion view graph To use motion view click the Motion View icon in the toolbar to open the Motion View control panel in which the draggable graph is displayed Motion View icon A change in the color of the graph indicates the start of a new motion sequence The black vertical line at the center of the graph indicates the point in time from which recordings are being displayed in the camera layout Browsing Motion Sequences with Motion View To browse recordings using motion view click inside the graph area and move your mouse sideways to browse recordings Images are updated when you release the mouse button Alarm Overview Alarm overview lets you view a list of sequences with d
26. m all cameras to fit the camera layout s camera slots select the Stretch Images To Fit check box in the Settings control panel This may distort some images slightly but will help you avoid any black bars around images 4 Ifaudio is enabled you may also select a microphone from the Audio Feed list in which case recordings from the selected microphone will be coupled with recordings from the selected camera 5 Repeat for all cameras you want displayed in the camera layout Image Bars Each camera slot in the camera layout is identified by an image bar located in the top of each camera slot The image bar is blue When you select a particular camera in the camera layout the image bar of the selected camera image becomes a lighter blue Office Camera 1 Camera slot enlarged detail shows image bar The image bar displays the name of the camera as well as the name of the device to which the camera is connected The device name is displayed first in square brackets followed by the camera name Each image bar also features two colored indicators e Motion indicator the left indicator red Lights up during periods of motion e Online indicator the right indicator green Lights up during periods with recordings Storing and Recalling Views You are able to save particular configurations of the camera layout as so called views and switch between them using the Views menu in the Viewer s menu bar For example you may
27. many camera slots you want in the camera layout do the following 1 Click the Settings icon in the Viewer s toolbar e This will open the Settings control panel 2 Inthe Settings control panel s Layout list select the required camera layout grid 1x1 2x2 3x3 or 4x4 With a 4x4 grid you will be able to display images from 16 cameras simultaneously in the camera layout 3 Assign cameras to the camera layout s camera slots as described in the following Assigning Cameras Having specified the required grid size for the camera layout assign cameras to the camera layout s camera slots the following way 1 Click the Database Information icon in the Viewer s toolbar This will open the Database Information control panel 2 Select a camera slot in the camera layout by clicking the required slot 3 In the Database Information control panel s Video Feed select the camera you want to assign to the selected slot An image from the selected camera will show up in the selected slot unless the selected time happens to be before the first recorded image from the camera o Tip Your cameras may not all transfer images in a size that exactly matches the size www milestonesys com Page 17 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual of the camera layout s slots This may result in black bars around images from some cameras when displayed in the camera layout If you want to adjust the images fro
28. milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual gt Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Target Audience for this Document This document is aimed at users of the Milestone XProtect Enterprise s Monitor application including users of the Monitor application s Viewer This document provides users with detailed descriptions of Monitor and Viewer features It furthermore provides a number of targeted how to examples guiding users through completing common tasks Note that depending on your user rights and your role in your organization some features in the Monitor and or Viewer may not be available to you Ask your surveillance system administrator if in doubt www milestonesys com Target Audience for this Document Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Contents INTRODUCTION e eennne enhn enhn nnne D Accessing the MONitOF ooccconnoconnnrannorannnrnnnnrnnnnrnnnnrncnnrncnnrncanrncnnrncanancananes 6 Monitor s Camera Layout eeeeeeeeeeen enne n eheu neue annuntiat 6 Image Bans sissie a 7 HOr eT 7 Hot Spot witht Carousel ect exo xU ERE cov Ve cata OY E TD ew Mofa Y Macon 8 Monitor s Control Panel cccoocnconcnconcncanancnnnncannncanancnnanrananranancananeananeanane 8 Button OVEIVIEW ERR 8 PTZ MENU irc a A A A EE 12 PTZ Menu s Navigation BUttONS ccoooccccnccnnnccnnnccnnnncnnncnnnnncnnnnrnnnn
29. ne Browser Playback Controls tada Motion RES Browsing Motion Sequences with Motion View Alarm Overview eesvesike ra Browsing Recordings with the Alarm Overview Smart Search it reped ete tet ei x eher ERE Er ERR ERE a teed Digital Image Control and Optimization ssseessses DesInterlacitg cn rnt o a canst Ree a caia Zoom Controls A eR AA Lek n a Lau E Smoothening and ScalidQ ocoooccccnccnnnccnnnccnnnrnnnnnnnnnnnnnnos How to Store and Recall Views eene Storing VIGW s eese a de Recalling a VIEW xviii xy a EXER ERERRRERRRERYSRRRIRXERE RR ERR RR RRRXR Editing or Deleting a Stored VieW oocnccccnccnnnconnncnnnncnnnnnnnanos How to Print Evidence eeeeseeee seen nennen nnnm nun How to Send Evidence via E mail sees How to Export Video and Audio Evidence How to View Archived Images eene Archives Stored Locally or on Network Drives Exported Archives eessssssesseeeeen nennen menn nnn COPYRIGHT TRADEMARKS AND IMPORTANT INFORMATION nnne nnns DT www milestonesys com Page 4 Contents Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Introduction Milestone XProtect Enterprise s main user interface in day to day operation the Monitor application is used for recording and display
30. o Digital Image Controls and Optimization on page 23 Export Opens the Export control panel with which you are able to export entire video and audio sequences in three different formats See also How to Export Video and Audio Evidence on page 27 Print Opens the Print control panel from which you are able to print images from the camera selected in the camera layout See also How to Print Evidence on page 25 Smart Search Opens the Smart Search control panel in which you are able to search for motion in one or more selected areas of recorded images from a particular camera See also the description of Smart Search on page 22 Send E mail Report Opens the Send E mail Report control panel from which you are able to send evidence via e mail See also How to send Evidence via E mail on page 26 Help Lets you view the Viewer s built in help www milestonesys com Page 16 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Viewer s Camera Layout The camera layout is the area of the Viewer in which you view images The camera layout section may display images from up to 16 different cameras at a time Setting up Viewer s Camera Layout You can configure the camera layout to suit your exact needs First specify the camera layout s grid size i e how many camera slots you want the camera layout to contain then specify which camera to use in each camera slot Selecting Grid Size To specify how
31. ocedures described in the following Note that procedures vary depending on the selected export format Export format AVI File a Select required Export Path if you keep the default setting the files will be exported to an Exported Images folder on your desktop b Select required frame rate Full will export all images to the AVI file www milestonesys com Page 27 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual e Half will reduce the size of the AVI file by only exporting every second image yet still play back in real time speed Select whether timestamps from the surveillance system should be added to the AVI file In the Codec list select the video codec compression decompression technology you want to use for generating the AVI file The Codec list only lists codecs supporting the resolution of the camera e Tip If available the codec Indeo Video 5 10 is recommended Click Next to start the export Export format Database Files a Select required Export Path if you keep the default setting the database files will be exported to an Exported Images folder on your desktop Select whether the Viewer program files should be included in the export If you include the Viewer in the export the exported databases can be viewed on any PC Click Next Fill in the Operator and Operator s Note fields Click Next and select whether to encrypt and or compress the exported database
32. out VIeWSr s i11 nitent kae RR da PREX UR 17 Carousel iese A n 8 o 28 30 CROSS ES iii a a A ERARA R EENE DE AEAEE Eae DaN EA EEEE 13 D Eois 21 27 28 Database EXpOort idad id a iia 27 Database files How to Export in VieWer iiuiecesei eise rr 27 Database Information Control Panel Vi Wer S cccccccecece cette teens eee ee eee e nennen 16 17 29 De INGeHlACIAG PR 24 E E mail 5 oos cosear bases cid da exo rd 16 26 E Mailing EVIMCH CC e 26 EVEN ciae uixit dares diac dacs ettacis A A A 16 21 Event Button ler 10 Event PTZ OM inicia e M 13 EVEN viii rr A A A and toad A 10 Events Button in Viewer s Alarm Overview 0ocooccconoccononconancnnnnconancnnanconannrnnn conan ronarrrnanronanennnss 21 Evidence Exporting Video and Audio s sssssssesssnsnsnrurennenansnneresnnnonneranrensnsnanenanransnanananananunan 27 Evidence Printilig vita toria taxed inann dos DER ira daa Adnan 25 Evidence Sending Via E MAll accio case rtu ntn aeree apex se pde meae duda x uuud 2 xs itn nu n K Rar Rak ke cuum a ERR 26 i dir dicos dido 11 EXPO E UTI TT 16 27 Export Control Panel VIeWer s idein te e rin DU xe pex arab Ei 16 27 Export Database ida Em 27 Exported Archives VICWING iii ea a edad 29 www milestonesys com Page 32 Index Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual m
33. page 17 13 Single View Switches to a single enlarged view of images from the camera selected in the camera layout 6 Tip You may also simply double click a camera in the camera layout to switch between single view and multi view www milestonesys com Page 15 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual al amp Multi View Switches to multi view displaying all cameras in the selected camera layout view e Tip You may also simply double click a camera in the camera layout to switch between single view and multi view Database Information Opens the Database Information control panel in which you select the cameras you want displayed in the camera layout See also Assigning Cameras on page 17 Motion View Opens the Motion View control panel in which you are able to view a graph displaying sequences with motion The graph is draggable allowing you to browse the sequences See also the description of Motion View on page 20 Alarm Overview Opens the Alarm Overview control panel in which you are able to view a list of generated motion and event alarms By clicking alarms in the list you are able to browse recordings from around the time at which the alarms were generated See also the description of Alarm Overview on page 21 Image Controls Opens the Image Controls control panel in which you have access to digital zoom and de interlacing settings See als
34. pot with Carousel Depending on hot spot configuration in the Administrator application the hot spot may automatically display images from all cameras available in the camera layout one after the other with specified intervals This is known as a carousel When this feature has been enabled a Carousel button appears in the Monitor s control panel To toggle the carousel feature on and off simply click the Carousel button Monitor s Control Panel Button Overview The Monitor s control panel section contains a number of buttons for controlling the Monitor s features Viewer Opens the Viewer see page 15 with which you are able to browse and play back recordings print images send images via e mail and export entire video and audio sequences in a variety of formats Note Use of the Viewer may require certain user rights See the description of the Admin Login button HotSpot Available only when use of a hot spot in a separate floating window has been set up by the system administrator Opens the separate hot spot window Carousel Available only when use of the hot spot s carousel feature has been enabled by the system administrator www milestonesys com Page 8 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual PTZ Menu Manual Mode Stop or Start Start All Stop All Output Click to toggle the carousel feature on and off Opens the PTZ menu with which you are able to control
35. ry opposite line and so forth Interlacing thus allows for a faster refresh rate because less information must be processed during each scan However in some situations interlacing may cause flickering or the changes in only half of the image s lines for each scan may be noticeable If images from the selected camera are interlaced you are able to de interlace the image by viewing only odd or even lines in the image Zoom Controls With the zoom controls you are able to view areas of the selected image in greater magnification Use the large zoom in and zoom out buttons to find the required zoom level When you have zoomed in on an area of an image you are able to move around within the zoomed image by clicking the arrow buttons To quickly return to normal view of the selected image i e without zoom click the H i e home button 0 Tip To move around within the zoomed image you may also simply click and drag the image in the required direction Smoothening and Scaling To digitally smoothen images from the camera select the Smooth Images check box To display images from the selected camera in the resolution they were recorded in select the Scale 1 1 check box If images are larger than the resolution available in the camera layout s camera slot they will be reduced in size to fit the camera slot The correct aspect ratio will be maintained when reducing size this way How to Store and Recall Views You are a
36. s If you select encryption specify a password for decrypting the exported databases and remember to send the password to the recipient separately Click Next to start the export 6 Tip If you included the Viewer application in your export copying all exported files to the root of a CD or DVD will start the CD DVD automatically when the recipient inserts it Export format JPG WAV files a Select required Export Path if you keep the default setting the files will be exported to an Exported Images folder on your desktop Select whether timestamps from the surveillance system should be added to the exported JPGs Click Next to start the export How to View Archived Images With Milestone XProtect Enterprise s archiving feature configured by the surveillance system administrator in Milestone XProtect Enterprise s Administrator application it is possible to keep recordings for as long as required limited only by the available hardware storage capacity Archived recordings can be viewed using the Viewer allowing you to use all of the Viewer s features for image browsing for archived recordings as well The way in which you find the archived images to view varies slightly depending on how the archives are stored www milestonesys com Page 28 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual To view archived images in the Viewer do the following Archives Stored Locally or on Network Driv
37. store one view displaying images from 16 cameras and another view displaying images from eight other cameras See How to Store and Recall Views on page 24 www milestonesys com Page 18 Viewer Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Browsing Recordings With the Viewer you are able to browse recordings in five different ways Each is described in the following Time amp Date Selector Using the time amp date selector it is possible to jump straight to recordings from a specific point in time 08 06 2005 1330 00 E Simply select the required date in the date field and the required time in the time field 6 Tip You are able to overwrite the fields date and time values Having used the data amp time selector to jump to recordings from a specific point in time you are able to use e g the timeline browser or the playback controls to browse through recordings from around the specified point in time Timeline Browser The timeline browser displays an overview of periods with recordings from all cameras displayed in your current camera layout The number of timelines displayed in the timeline browser reflects the number of cameras displayed in the camera layout you are viewing The timeline of the camera selected in the camera layout is highlighted The timeline browser uses the following colors Red Recordings with motion Green Recordings without motion www milestonesys
38. strator application is accessed from the Monitor application To configure such settings you must close the Monitor application and open the Administrator application separately Exits the Monitor closing down the application and thereby stopping the transfer of images from cameras to Milestone XProtect Enterprise You will be asked to confirm that you want to close down the application IMPORTANT Use with caution Exiting the Monitor will stop recordings Certain user rights may be required in order to be able to close down the Monitor www milestonesys com Page 11 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual PTZ Menu Note Use of the Monitor s PTZ Menu may require certain user rights Clicking the PTZ Menu button in the Monitor s control panel gives you access to a menu for controlling a PTZ Pan Tilt Zoom camera selected in the Monitor s camera layout CA eji vl n af 4 al a fa alcjole 1 Door 2 Window J 3 Gae 4 Desk 5 Floor PTZ Menu s Navigation Buttons The PTZ Menu s navigation buttons let you move the PTZ camera in steps Moves the PTZ camera up and to the left Moves the PTZ camera up Moves the PTZ camera up and to the right Moves the PTZ camera to the left Moves the PTZ camera to its home position Moves the PTZ camera to the right Moves the PTZ camera down and to the left Moves the PTZ camera down Moves the PTZ camera down and to the righ
39. t HHHHEHHENHH PTZ Menu s Zoom Buttons and Zoom Slider With the PTZ Menu s zoom buttons you are able to control the zoom level of the PTZ camera Zoom out one zoom level per click e Zoom in one zoom level per click www milestonesys com Page 12 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual As an alternative to using the zoom buttons use the slider located below the two zoom buttons to control the zoom level Note that the slider can be used only with absolute positioning PTZ cameras only PTZ Menu s Preset Position Buttons If preset positions have been defined by your surveillance system administrator in Milestone XProtect Enterprise s Administrator application you are able to move the PTZ camera to the stored preset positions by clicking the preset position buttons displayed in the lower part of the PTZ menu Preset position buttons are grouped into five preset banks A E with up to five preset position buttons 1 5 in each To use preset positions first click a preset bank button A E to display the preset position buttons in the required bank then click the required preset position button 1 5 to move the PTZ camera to the required preset position e Tip You may use the A E and 1 5 keys on your keyboard to move the PTZ camera to preset positions Point and Click PTZ Control Point and click control is supported for absolute positioning PTZ cameras as well as some relat
40. tton MONOS A Dic 9 Starting Cameras In MONITO ica A a 9 png a A AA A cd Senna ales 9 Stop Button MonitOf 5 iiie ien rai a A a bres EEA 9 Stopping Cameras in MONTON camion ener tenes nte xar Rex a Rar NR UERENSRRET n NEN EUREE ene bende ney elec E EK UE ERR MEE 9 Storing View in III 24 lig iemnEecAcAd c 18 T Target ec m 2 Time amp Date Selector Viewer S oocococccconccnonannonanconannonannonan nora rro ranrrra nr ra nro sess nnn 19 Timeline Browser Viewer S ooococcccocononcononconanconanconan conan EERIE nennen nennen 19 TODD MEW Suissen ipai A A an 15 V Video Server airen c 14 Viewer How to Export Video and Audio in csssssssssssssssesee emen memese serine 27 Viewer How to Print Evidence iN rE nemen mene mense nne 25 Viewer How to Send Evidence via E mail in oo cece nena 26 Viewer How to View Archived Images in sssssssssssssssesenene eee memes seriei 28 Views How to Store and Recall in ViQWEP ccc nennen emen nennen nnn 24 W M 27 28 www milestonesys com Page 34 Index Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual Milestone Systems A S Copenhagen Denmark Tel 45 88 300 300 Fax 45 88 300 301 infoOmilestonesys com www milestonesys com www milestonesys com Page 35 Contact
41. unlimited number of cameras connected to it www milestonesys com Page 6 Monitor Milestone XProtect Enterprise 5 6 Monitor amp Viewer User s Manual even though a maximum of 64 of the connected cameras can be used for recording live viewing simultaneously This depends on how the Monitor has been configured by your surveillance system administrator in Milestone XProtect Enterprise s Administrator application Ask your surveillance system administrator if in doubt Image Bars Each camera from which images are displayed in the camera layout is identified by an image bar located in the top of each camera image The image bar is blue When you select a particular camera in the camera layout the image bar of the selected camera image becomes a lighter blue Office Camera 1 Camera image enlarged detail shows image bar The image bar displays the name of the camera as well as the name of the device to which the camera is connected The device name is displayed first in square brackets followed by the camera name Each image bar also features three colored indicators e Event indicator the leftmost of the three indicators solid yellow Lights up when events specified in the Administrator application occur Click anywhere inside the image to reset the event indicator This indicator may appear black if event indication has not been specified for the camera in question of if no specified events have occurred Consult your system

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