basic in-ground fence™ - Drs. Foster and Smith
Contents
1. DOUBLE LOOP 1 800 732 2677 To Cross Hard Surfaces driveways sidewalks etc e Follow all safety instructions for your power tools Be sure to always wear AWARNING your safety goggles Concrete Driveway or Sidewalk 7C Place the Boundary Wire in a convenient expansion joint or create a groove using a circular saw and masonry blade Place the Boundary Wire in the groove and cover with an appropriate waterproofing compound For best results brush away dirt or other debris before patching Gravel or Dirt Driveway 7D Place the Boundary Wire in a PVC pipe or water hose to protect the Boundary Wire before burying Place the Boundary Flags The Boundary Flags are visual reminders for your pet of where the Warning Zone is located 1 uaPwhn Place the Test Light contacts on the contact points and hold the Receiver Collar at your pet s neck height Walk towards the Warning Zone until the Receiver Collar beeps 8A Place a Boundary Flag in the ground 8B Walk back into the Pet Area until the beeping stops Repeat this process around the Warning Zone until it is marked with Boundary Flags every 10 feet Note If you cannot hear the beep see the Test Light Instructions in Step 6 To prevent an unintended correction after the Boundary Flags have been placed be sure to set the static correction on the Receiver Collar back to level 1 Tone only www petsafe net 19 20 Fit the Receiver Collar2. Pet Area Calmly praise and talk to your pet 2 Move toward the Boundary Flags 10A Keep your mood happy 3 With full control of your pet on a leash walk to the flags As your pet enters the Static Correction Zone the Receiver Collar will begin to beep 10B Allow your pet to stay in the Static Correction Zone for up to 2 seconds then gently help him back into the Pet Area 10C Immediately praise and offer your pet a treat as he enters the Pet Area even if you have helped with the leash 4 Repeat this process at the same Boundary Flag until your pet resists going into the Static Correction Zone 5 Aim to master 3 4 Boundary Flags per session Make this FUN Praise if your pet quickly retreats or resists going into the Static Correction Zone Days 2 thru 4 Continue Boundary Awareness Perform three training sessions per day each lasting 10 15 minutes Goal To train your pet to stay in the Pet Area and respect the boundary Setup e Program the Static Correction Level on the Receiver Collar to Level 2 e Put a separate non metallic collar on your pet s neck ABOVE the Receiver Collar and attach a leash CAUTION Be sure the extra collar does not put pressure on the Contact Points e Have tiny pieces of treats available hot dogs or lunch meat work well e Have your pet s favorite play toy available Steps 1 Repeat steps 1 5 in Phase One 2 If your pet does not respond to the Static Correction confirm that the
3. Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate www petsate net 31 Warranty One Year Non Transferrable Limited Warranty This Product has the benefit of a limited manufacturer s warranty Complete details of the warranty applicable to this Product and its terms can be found at www petsafe net Australia New Zealand In compliance with the Australian Consumer Law Warranties Against Defects effective January 1 2012 warranty details of this Product are as follows One Year Non Transferrable Limited Warranty What is covered Radio Systems Australia Pty Ltd hereinafter referred to as Radio Systems warrants to the original retail purchaser and not any other purchaser or subsequent owner that its Product when subject to normal and proper residential use will be free from defects in material or workmanship for a period of one 1 year from the purchase date An original retail consumer purchaser is a person or entity who originally purchases the Product or a gift recipient of a new Product that is unopened and in its original packaging When serviced by Radio Systems Customer Service Radio Systems covers labor and parts for the first year of ownership after the first year a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio System s sole discretion The limited warranty is non transferrable and shall automati
4. Power Jack The Jack where the Power Adapter plugs into the Fence Transmitter The Fence Transmitter is powered by a standard 120 volt outlet Boundary Wire Terminals The terminals where the Boundary Wires connect to the Fence Transmitter in order to complete a continuous loop Loop Indicator Light The light that indicates that the Boundary Wire makes a complete loop enabling the signal to be transmitted Boundary Width Control The knob that adjusts the width of the Warning and Static Correction Zones Note Adjusting the knob does not change the level of Static Correction on the Receiver Collar Fence Receiver Collar Fence Transmitter 7 Static Transmitter ETR Correction Surge Static Correction Bounda Width Terminals 8 1 800 732 2677 Operating Guide Locate the Fence Transmitter Place the Fence Transmitter e Ina dry well ventilated protected area 1A 1B e In an area where temperatures do not fall below freezing e g garage basement shed closet e Secured to a stationary surface using appropriate mounting hardware not included A mounting template is included in the back of this guide e At least 3 feet from large metal objects or appliances as these items may interfere with the signal consistency 1C Once you have mounted the Fence Transmitter the Boundary Wire must exit the building This can be accomplished via a window or through a hole drilled through the wall Ensure
5. Indicator Lights are off Check that the Power Adapter is plugged into the Fence Transmitter Check that the Power Adapter is plugged in properly If the system is plugged into a GFCI or RCD outlet check to see if the circuit has been tripped Reset the GFCI or RCD circuit if required Verify that the outlet is working properly by plugging in a known working item such as a radio Try plugging into another 120 volt outlet If the lights still do not come on the Fence Transmitter and or Power Adapter needs to be replaced Contact the Customer Care Center If a Surge Protector is installed unplug the Surge Protector and plug the power adapter directly into the outlet If the Transmitter operates without the Surge Protector contact the Customer Care Center for a replacement Surge Protector 26 1 800 732 2677 The Power Light is on the Loop Indicator Light is off Check Boundary Wire connections at the Fence Transmitter for proper connection Check for broken or damaged Boundary Wires at outside entry to the house Perform the System Test page 28 to determine if the Fence Transmitter or Surge Protector needs to be replaced If the Fence Transmitter is functioning properly you have a break in your Boundary Wire See the Wire Break Location Test page 29 section in this guide Additional Information e Use care when using a weed eater or when digging near the Boundary Wire to prevent damage e
6. Corporation be liable for any direct indirect punitive incidental special or consequential damages or any damages whatsoever arising out of or connected with the use or misuse of this Product Buyer assumes all risks and liability from the use of this Product Modification of Terms and Conditions Radio Systems Corporation reserves the right to change the terms conditions and notices under which this Product is offered 1 800 732 2677 Compliance FCC Canada This Class B digital apparatus complies with Canadian ICES 003 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a practical installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Relocate the interfered receiving antenna e Increase the separation between the equipment and receiver e Connect
7. Receiver Collar is fitting properly according to Step 9 on page 20 3 If the Receiver Collar is fitted properly and your pet does not respond to the Static Correction increase the Static Correction Level by 1 Watch for slight reactions at first such as ears up head turned looking at the ground 4 Stay at the same flag until your pet resists going into the Static Correction Zone www petsafe net 23 24 Days 5 thru 8 Distraction Phase Perform three training sessions per day each lasting 10 to 15 minutes Goal To train your pet to stay within the Pet Area with distractions outside of the Pet Area Setup e Program the Static Correction Level on the Receiver Collar to level 2 or higher depending on the reaction results from days 2 thru 4 e Puta separate non metallic collar on your pet s neck ABOVE the Receiver Collar and attach a leash UTION Be sure the extra collar does not put pressure on the Contact Points e Have tiny pieces of treats available hot dogs or lunch meat work well e Have your pet s favorite play toy available e Create distractions to tempt your pet to enter the Static Correction Zone such as Have a family member cross from inside the Pet Area to outside of it Throw a ball or treat outside of the Pet Area Have a neighbor walk their pet outside of the Pet Area e Gradually increase distraction level Never coax or call your pet out of the pet area Steps With full control of your pet
8. The system should only be used with healthy pets Contact your veterinarian if you have concerns about the medical condition of your pet medication pregnant heart conditions etc e The PetSafe Basic In Ground Fence is for residential use only e The Static Correction will get your pet s attention but will not cause harm It is designed to startle not to punish e Test the Receiver Collar at least once a month to verify that it is functioning properly Check that it activates at the Boundary Wire Battery life depends upon how often the Receiver Collar is activated e Remove the Receiver collar from your pet when indoors for the comfort of your pet e Never leave the Receiver Collar on your pet for more than 12 consecutive hours www petsate net 2 System Test The system test is used to determine the cause of system problems that have not been addressed elsewhere in this guide You will need a piece of Boundary Wire greater than 15 feet long with inch of insulation removed from each end to use as a test loop wire Make a note of your Boundary Width Control knob setting and Receiver Collar setting before beginning the System Test Follow the steps below to perform the system test 1 Remove the Receiver Collar from your dog and make sure a good battery is installed in the receiver 2 Set the Receiver Collar Static Correction Level to 5 3 Disconnect the twisted Boundary Wire from the Boundary Wire terminals on the Fe
9. landscaping and flower beds due to digging or working up the soil ire breaks in the Boundary Wire are commonly found In aerated lawns Where the wires cross sidewalks or driveways due to edging and string trimmers Around landscaping and flower beds due to digging or working up the soil At wire splices where Gel filled capsules have not been installed At wire splices without reinforcements knots refer to Figure 3E If you still cannot find the break in the Boundary Wire there are two options for locating it Option 1 It is recommended to contact the Customer Care Center to purchase a Wire Break Locator RFA 450 Option 2 Follow the procedure below 1 Unplug the Fence Transmitter 2 Connect both ends of your twisted Boundary Wire to one Loop Terminal on the Surge Protector 3 Measure and cut a Test Wire which is half the length of your total Boundary Wire footage 4 Connect one end of Test Wire to the other Loop Terminal on the Surge Protector 5 Locate the halfway point of your boundary and cut the Boundary Wire 6 Splice the other end of the Test Wire to either side of your Boundary Wire where you cut it in half 7 Plug in the Fence Transmitter and check the Loop Indicator Light If the Loop Indicator Light is ON you can assume the break is in the other half of the Boundary Wire 8 Ifthe Loop Indicator Light did not come on you may assume there is a break in this portion of the Boundary Wire However there is a small cha
10. near the Boundary Flags at the end of every training session Spend at least 5 minutes of play time at the completion of each session within 10 feet of the Boundary Flags e Finish each training session on a positive note with lots of praise and play e Remove the Receiver Collar after each training session e Be sure to contain your pet by another means during the training period e g pen tie out leash etc During training if you need to take your pet out of the Pet Area remove the Receiver Collar and either pick your pet up or put him in the car to pass out of the Pet Area e Even if you think your pet is responding well to the training complete the entire training Reinforcement is important 22 1 800 732 2677 Day 1 Boundary Awareness Perform three training sessions per day each lasting 10 15 minutes Goal To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar defines the new Pet Area Setup e Program the Static Correction Level on the Receiver Collar to Level 1 Tone Only training mode e Puta separate non metallic collar on your pet s neck ABOVE the Receiver Collar and attach a leash C UTI Be sure the extra collar does not put pressure on the Contact Points e Have tiny pieces of treats that your pet will find desirable available hot dogs or lunch meat work well e Have your pet s favorite play toy available Steps 1 Begin by walking your pet on a leash in the
11. on a leash have the distraction presented If your pet does not move toward the distraction praise and offer a treat If your pet does react to the distraction allow him to go into the Static Correction Zone Help your pet back into the Pet Area if he does not turn back after 2 seconds Treat and praise your pet anytime he comes back into the Pet Area with or without help Repeat this process with other distractions Use other family members during this process If your pet does not respond to the Static Correction confirm that the Receiver Collar is fitting properly according to Step 9 on page 20 If the Receiver Collar is fitted properly and if your pet does not respond to the Static Correction increase the Static Correction Level by 1 Days 9 thru 14 Unleashed Supervision Training sessions should start at 10 15 minutes gradually increasing to over an hour ALOS Cha Gon Non oo Your pet is ready for this step only when he clearly avoids the entire Static Correction Zone regardless of any distractions or temptations During this step do not leave your pet unattended Goal To give your pet free run of the Pet Area off the leash Setup Adjust the Receiver Collar to the permanent setting appropriate for your pet Steps 1 Enter the Pet Area with your pet wearing the Receiver Collar 2 Walk around the yard and play with your pet staying within the Pet Area at all times 3 Preoccupy yourself with another task i
12. the containment field 5 Place the Test Light Tool Contacts on the Contact Points on the Receiver Collar 6A 6B Hold the Receiver Collar at your dog s neck height with the Contact Points pointing up 6C and the Correction Level Button facing the Boundary Wire Slowly walk toward the Boundary Wire until you hear the warning tone 6D When you hear the warning tone you have identified the Boundary Width distance Static Correction Zone Two seconds after the warning tone the test light will begin to flash This flashing light can aid you in identifying the Boundary Width should you have difficulty hearing the tone To avoid having the Receiver Collar go into Over Correction Protection mode walk back into the Pet Area until the toning stops If the Receiver Collar does not tone at the desired range adjust the Boundary Width Control knob to obtain the desired range Turning the Boundary Width Control knob clockwise increases the Boundary Width while turning it counterclockwise decreases it 6D Repeat this activity as needed until the Receiver Collar tones between 6 to 10 feet from the Boundary Wire If using a Double Loop layout you may need to increase the separation of the Boundary Wire and or increase the size of the Boundary Width to achieve the desired range 6 Test in a number of different locations around the containment area until you are satisfied that the system is functioning properly 7 Next walk all around the Pet Area
13. the drill path is clear of any utilities Make sure the Boundary Wire is not cut off or pinched by a window door or garage door as this can damage it over time To prevent fires and electrical hazards install the Fence Transmitter in buildings that are in accordance with state and local electrical codes Lay Out the System Basic Planning Tips AWARNING Underground cables can carry high voltage Have all underground cables marked before you dig to bury your wire In most areas this is a free service Avoid these cables when you dig For information regarding how these underground wires can affect your system s operation see Step 3 Position the Boundary Wire e The Boundary Wire MUST start at the Fence Transmitter and make a continuous loop back 2A e Twisting the Boundary Wire cancels the signal and allows your pet to cross over that area without correction Plastic or metal piping will not cancel the signal Twist the Boundary Wire 10 to 12 times per foot to cancel the signal 2A e Design a layout that is suitable for your yard Sample layouts are provided in this section and a grid for designing your layout is provided in the back of this guide e Always use gradual turns at the corners with a minimum of 3 foot radius to produce a more consistent boundary 2B Do not use sharp turns as this will cause gaps in your boundary e To properly contain your pet we recommend setting a Boundary Width for the Warning and Static
14. the equipment into an outlet on a circuit different to that to which the receiver is connected e Contact the Customer Care Center at 1 800 732 2677 This device complies with Industry Canada Rules This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Unauthorized changes or modifications to the equipment not approved by Radio Systems Corporation could result in not meeting compliance with FCC regulations and could void the user s authority to operate the equipment Australia This device complies with the applicable EMC requirements specified by the ACMA Australian Communications and Media Authority Customer Care International USA amp Canada Tel 800 732 2677 Monday Friday 8 AM 8 PM Saturday 9 AM 5 PM Australia Tel 1800 786 608 Monday Friday 8 30 AM 5 PM New Zealand Tel 0800 543 054 Monday Friday 10 30 AM 7 PM This product has the benefit of a limited manufacturer s warranty Details of the warranty applicable to this product and its terms can be found at www petsafe net and or are available by sending a stamped addressed envelope to PetSafe Ltd Redthorn House Unit 9 Chorley West Business Park Ackhurst Road Chorley Lancashire PR7 1NL United Kingdom Perchlorate Battery
15. to ensure there are no areas where the Receiver Collar may activate from signals coupled onto buried wires or cables Test the collar in and around the inside of the house as well As mentioned cable and wires from cable TV electrical or telephone lines may conduct pet fencing signals inside and outside the house that can activate the dog s collar accidentally While rare if this occurs your Boundary Wire is probably too close to these outside lines and should be moved or modified as shown in Figure 3A 8 To test the run through prevention feature walk towards the Boundary Wire The Receiver Collar should tone and the Test Light should flash brighter as you enter the run through area 6F If you are satisfied that your system is functioning properly you are ready to start burying the Boundary Wire If the Receiver Collar did not tone or the Test Light did not flash see the Troubleshooting section www petsate net 17 Install the Boundary Wire To Bury the Boundary Wire Before you begin installing the Boundary Wire unplug the Fence Transmitter NOTICE power adapter from the outlet Burying the Boundary Wire is recommended to protect it and prevent disabling the system 1 Cut a trench 1 3 inches deep along your planned boundary 2 Place the Boundary Wire into the trench maintaining some slack to allow it to expand and contract with temperature variations 3 Use a blunt tool such as a wooden paint stick to push th
16. unique battery is designed to make battery replacement easier and increase water protection To insert the battery align the symbols on the battery arrow and Receiver Collar triangle 5B Use the edge of the Test Light Tool 5A to turn the battery clockwise until the arrow lines up with the lock symbol on the housing To remove the battery turn the battery counter clockwise using the edge of the Test Light Tool 5C DO NOT attempt to cut into or pry open the battery Be sure to discard the used battery properly Battery life will vary depending on how often your pet tests the system and receives a Static Correction Check the Receiver Collar every month to ensure the battery is working properly If the Receiver LED Indicator Light is flashing every 4 to 5 seconds battery replacement is required Remove the old battery from the Receiver Collar Discharge all power by holding the correction level button down until the LED is no longer illuminated Replace with a new battery A replacement PetSafe battery RFA 67 can be found at many retailers Contact the Customer Care Center or visit our web site at www petsafe net to locate a retailer near you To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level 1 Remove the clear plastic cover with the Test Light Tool to expose the Correction Level Button 5D 2 With the battery installed press the Correction Level Button and release w
17. your pet is young or grows a thick winter coat b Remove the Receiver Collar from your pet and cut off the excess c Before placing the Receiver Collar back onto your pet seal the edge of the cut collar by applying a flame along the frayed edge 1 800 732 2677 To Re Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet s neck The ridges must be facing up the collar will slip if it is not properly threaded www petsafe net 21 Training Guide Be Patient With Your Pet Important Proper training of your pet is essential to the success of the PetSafe Basic In Ground Radio Fence Read this section completely before beginning to train your pet Remember that the PetSafe Basic In Ground Fence is not a solid barrier e Have fun with your pet throughout the training process Training should be fun fair firm and consistent e Train for 10 to 15 minutes at a time Don t try to do too much too quickly More frequent short sessions are better than less frequent longer sessions e If your pet shows signs of stress slow down the training schedule add additional days of training or increase the amount of play time with your pet in the Pet Area Common stress signals include Pet pulling on leash toward the house Ears tucked Tail down Body lowered Nervous frantic movement or stiffening of pet s body e Your pet must be completely comfortable
18. Correction Zones to approximately 12 20 feet 6 to 10 feet on each side of the wire e Avoid making passageways too narrow for your pet to move about freely e g along the sides of a house e The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the house If this occurs remove your pet s Receiver Collar before bringing him inside decrease the range using the Boundary Width Control knob or consider an alternative layout www petsafe net 9 10 Q Splice s Sample 1 Perimeter Loop Single Loop The Perimeter Loop is the most common layout This will allow your pet to freely and safely roam your entire property Pet can 2C It can also protect 3 safely cross gardens pools and i landscaping 2D ore ge oe Sample 2 2E Perimeter Loop Using Existing Fence Single Loop This layout allows you to include your existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence It reduces the amount of wire which will need to be buried From the Fence Transmitter run the wire to A A to B B to C C to D D to E E to A twist the wires from A back to the Fence Transmitter See the Install the Boundary Wire section for more information on attaching the wire to a fence Double Loop A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property When using a Double Lo
19. Gel filled Long Capsules Wire Nuts Contact Points Test Light Tool Operating and Training Guide Other Items You May Need e Additional wire and flags Part PIGOO 13769 e Tape measure Small Phillips screwdriver e Drill amp mounting hardware e Shovel or lawn edger e Pliers e Wire stripping pliers e Scissors e Lighter e Electrical tape e Gel filled Capsules e Additional wire nuts e Waterproofing compound e g silicone caulk e PVC pipe or water hose e Circular saw with masonry blade e Staple gun e Non metallic collar and leash Fence installation and training help www petsafe net Want professional installation help Invisible Fence Brand installers will come to your home and install your new PetSafe System for an additional cost Contact your local dealer at 1 877 866 DOGS 3647 or visit our website at www invisiblefence com for more information www petsafe net T How the System Works The PetSafe Basic In Ground Fence has been proven safe comfortable and effective for pets over 8 pounds The system works by producing a radio signal from the Fence Transmitter through up to 2000 feet of Boundary Wire The Boundary Wire is buried or attached to a fixed object to enclose the Pet Area You temporarily define this Pet Area with Boundary Flags for a visual aid in training your pet Your pet wears a Receiver Collar with Contact Points that touch his neck and once trained is allowed to roam freely in the Pet Are
20. Important The proper fit and placement of your Receiver Collar is important for effective training The Contact Points must have direct contact with your pet s skin on the underside of his neck Please read and follow the instructions in this manual Proper fit of the collar is CAUTION important A collar worn for too long or made too tight on the pet s neck may cause skin damage Ranging from redness to pressure ulcers this condition is commonly known as bed sores e Avoid leaving the collar on the dog for more than 12 hours per day e When possible reposition the collar on the pet s neck every 1 to 2 hours e Check the fit to prevent excessive pressure follow the instructions in this manual e Never connect a lead to the electronic collar it will cause excessive pressure on the contacts When using a separate collar for a lead don t put pressure on the electronic collar Wash the dog s neck area and the contacts of the collar weekly with a damp cloth Examine the contact area daily for signs of a rash or a sore If arash or sore is found discontinue use of the collar until the skin has healed If the condition persists beyond 48 hours see your veterinarian For additional information on bed sores and pressure necrosis please visit our website These steps will help keep your pet secure and comfortable Millions of pets are comfortable while they wear stainless steel contacts Some pets are sensitive to contact pressure You ma
21. a When your pet reaches the Warning Zone the Receiver Collar gives a warning beep If your pet continues into the Static Correction Zone a safe Static Correction will be delivered through the Contact Points to get his attention until he returns to the Pet Area Key Definitions Fence Transmitter The device that transmits the radio signal through the Boundary Wire Pet Area The area within the Warning Zone where your pet can roam freely Warning Zone The outer edge of the Pet Area where your pet s Receiver Collar begins to beep warning him not to go into the Static Correction Zone Static Correction Zone The zone beyond the Warning Zone where your pet s Receiver Collar will emit a Static Correction signaling him to return to the Pet Area Boundary Width The combination of the Warning Zone and the Static Correction Zone Surge Protector Installed with the Fence Transmitter to protect it from lightning strikes and power surges USA and Canada only Receiver Collar The device that receives the radio signal from the Boundary Wire Correction Level Button Adjusts the level of Static Correction your pet receives in the Static Correction Zone Receiver Indicator Light Indicates the level of correction at which the Receiver Collar is set This light also serves as the low battery indicator Contact Points The contacts through which the Receiver Collar delivers the safe Static Correction when your pet moves into the Static Correction Zone
22. aea orrea aaa raa odeascceateedessavstzcueddebesvensevostetessebeadoaceteatessessaseuses Sample Layouts s Double Loop Position the Boundary Wite sss ccencesscesceedvessaceescayaitens savenccsaxevtbaniacen stavedaeeiatasaasdenl IEE E E ENEE ENE To Twist the Boundary Wire a To Splice or Repair the Boundary Wire cis csccsescsssscsesstssccsvsessecvecstoncssucctesceascavenessacasssiresess ceuenseoiadoavnsys 12 Additional Boundary Wires remane aa A a a a AE ERES 12 Connect the Wires to the Surge Protector and Fence Transmitter USA and Canada 13 Surge Protectio essorer E EAEE E RERE ONTE SEE ines ENESTE 313 Install the Surge Protector amp Connect the Wires Transmitter Set up Australia and New Zealand 14 Prepare the Receiver Collar s15 To Insert and Remove the Receiver Collar Battery 15 To Set the Static Correction Level cece sin 1D Anti Linger Prevention s s s wre 16 Run Through Prevention Over Correction Protection 16 Function and Response Table n se lO Set the Boundary Width and Test the Receiver Collar ccc cece necscscscecensnsceceteneceneesnenee 16 Install the Boundary Wire s ccsiccsisccceasicsscacsedugaccssclaidevtiacseesbatsvadavicdeasdasbea i usbicessvatagsieadessnescaesntaailinss To Bury the Boundary Wire s To Attach the Boundary Wire to an Existing Fentener ra siise Es 18 To Cross Hard Surfaces driveways sidewalks CtC ccccsccsssseeesesets
23. cally terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed This Limited Warranty excludes accidental damage due to dog chews lightning damage or neglect alteration and misuse Consumers who purchase Products outside of Australia New Zealand or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues Please note that Radio Systems does not provide refunds replacements or upgrades for change of mind or for any other reason outside of these Warranty terms Claims Procedure Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd Customer Care Centre at Radio Systems Australia Pty Ltd PO Box 765 Mudgeeraba OLD 4213 Australia Residents 1800 786 608 New Zealand Residents 0800 543 054 Email info petsafeaustralia com au To file a claim a proof of purchase must be provided Without a proof of purchase Radio Systems will not repair or replace faulty components Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number prior to sending the Product Failure to do so may delay in the repair or replacement of the Product If the Product is deemed to be faulty within 30 days from date of original purchase Radio Systems will organise for a replacement to be sent in advance o
24. di Indicates Low Battery Set the Boundary Width and Test the Receiver Collar With the Boundary Wire in place and properly connected it is time to set the containment field and test the system CAUTION The Receiver Collar should NOT be on your dog when the system is tested Note The Receiver Collar is waterproof which can make the tone hard to hear The flashing Test Light when held to the Contact Points indicates the Receiver Collar is delivering Static Correction To best utilize the automatic Run Through Prevention feature the containment Boundary Width should extend at least 6 to 10 feet on each side of the Boundary Wire total Boundary Width of 12 to 20 feet 1 Apply Power to the Fence Transmitter with the supplied Power Adapter 2 The width of the containment field is adjusted using the transmitter s Boundary Width Control knob Turn the knob counter clockwise until the Loop Indicator Light is no longer lit Turn the knob clockwise and increase by 2 numbers The light should turn ON The Receiver Collar should not be on your dog when the system is tested CAUTION Your pet may receive an unintended correction 1 800 732 2677 3 Place battery in Receiver Collar To identify the Warning and Static Correction Zones make sure the Receiver Collar is set at level 5 see Step 5 4 Test the Boundary Width of the system by selecting a section of straight Boundary Wire that is at least 50 feet long Start inside the center of
25. e Fence Transmitter ALWAYS use a grounded 3 prong outlet to ensure maximum protection e Do not remove the ground prong from the Surge Protector plug Do not use a 3 prong plug to 2 prong outlet converter Doing so will make the Surge Protector ineffective against surges or spikes e Use care when mowing or trimming your grass not to cut the loop wire e Verify that the boundary loop and Transmitter wires connect to the proper Surge Protector terminals Reversed connections will result in an increased risk of surge related damage e For added protection when unused for long periods of time or prior to thunderstorms unplug from the wall outlet and disconnect the loop boundary wires This will prevent damage to the transmitter due to surges e To prevent an unintended correction after the Boundary Flags have been placed be sure to set the static correction on the receiver collar back to level 1 tone only www petsate net 5 Table of Contents COMPOME MES ve cnscAtecss cose sess T AE A T E Other Items You May Need amp HOW the Systeri WOrkS cs ccrtssassanetesssesacstvevsessscxseosasshassicsevtdsosssauenssasysaevevesssssuesevtudansssissebeanehsasecopvassevaseusdsees Key Definitions ashe Re A dase celica fs oat spc ca head caybat scat pas aeaee E AE ERs Lay Out the System Basic Planning Tipps icsissssc ssiccseass feaee casi sstsceecekadshazcseiacssda agudlaias Gasaestblasdaaseanselsuituleas ESEESE E AETERNA E Operating Guide ssiri aa
26. e Boundary Wire into the trench Be careful not to damage the Boundary Wire To Attach the Boundary ZA s VV YX YOY nore RY A OOA RRR e XX Wire to an Existing Fence The Boundary Wire of the PetSafe Basic In Ground Fence can be attached to a chain link fence split rail fence or a wooden privacy fence The Boundary Wire can be attached as high as needed However make sure the Boundary Width is set at a high enough range for the pet to receive the signal If using a Double Loop with an existing fence at least five feet tall run the Boundary Wire on top of the fence and return it on the bottom of the fence to get the three to five foot separation needed e Chain Link Fence 7A Weave Boundary Wire through the links or use plastic quick ties e Wooden Split Rail or Privacy Fence 7A Use staples to attach Boundary Wire Avoid puncturing the insulation of the Boundary Wire STAPLE WIRE e Double Loop with an Existing Fence Run the Boundary Wire on top of the fence and return it on the bottom of the fence to get the three to five foot separation needed e Gate Single Loop 7B Bury the Boundary Wire in the ground across the gate opening Note The signal is still active across the gate Your pet cannot pass through an open gate e Gate Double Loop 7B Bury both Boundary Wires across the gate opening while keeping them at least five feet apart
27. e Loop make sure Boundary Wires are separated at least 5 feet If the Receiver Collar still has to be held on top of the Boundary Wire perform the System Test page 28 The Receiver Collar activates inside the house Turn the Boundary Width Control knob counterclockwise to decrease the distance from the Boundary Wire that the Receiver Collar activates Make sure the Boundary Wire is not running too close to the house The signal can transmit through the walls of your house Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter The Receiver LED Indicator Light is flashing every 4 to 5 seconds and have just installed a new battery To reset the low battery indicator remove the battery from the Receiver Collar Discharge all power by holding the correction level button down until the LED is no longer illuminated Reinstall battery have an inconsistent signal Make sure Fence Transmitter is at least 3 feet from large metal objects or appliances Make sure all Boundary Wire turns are gradual with a minimum 3 foot radius Make sure the Boundary Wire is not running parallel to and within 10 feet of electrical wires neighboring containment systems telephone wires television or antenna cables or satellite dishes If a neighboring containment system may be causing an inconsistent signal move the Boundary Wire farther away from the neighboring containment system The Power and Loop
28. ector Reconnect the Transmitter wires to the Surge Protector and connect the Test Loop to the Surge Protector loop terminals Repeat steps 5 8 11B 10 Interpreting the Results with the Surge Protector a If both the Power and Loop indicator lights are ON and the Receiver Collar is activating at different distances on the test loop wire the problem is in the containment Boundary Wire Perform the Wire Break Location Test b If the Loop indicator light is OFF there is a problem with the Surge Protector Contact the Customer Care Center 11 When testing is complete reconnect and verify that the Boundary Wire is plugged into the Loop Terminals on the Surge Protector and the Transmitter is connected to the Surge Protector 12 Return the Boundary Width Control knob setting to the position noted earlier 13 Repeat the Boundary Width testing from Step 6 on Page 16 until you achieve the desired Boundary Width between 12 to 20 feet AS Surge Protecte Unconnected Surge Protect Connected 28 1 800 732 2677 Wire Break Location Test The following lists identify the common locations where wire breaks occur Please inspect these areas for signs of damage Wire breaks in the twisted pair are commonly found 1 At the wire exit point of the house 2 Where the twisted pair of wire enters the ground from the house usually caused by string trimmers Where the wires cross sidewalks or driveways due to edging and string trimmers Around
29. eseceseseeeeseseseneeeeseaeaeeeeeseaeneeeteeeeeees 19 Place the Boundary Flags Fit the Receiver Collar sciscsssscsvcssscasesevexsses copvecusscsrensss vcuessanacdsvuevtnavorston sry estensesscavensssacaaanresavscevenceviedoaviays Mab GU iss si5 cases EE TT L EIE EON O A ETAT Be Patient With Your Pet b Day 1 Boundary AWareness isis ccccscisccessccstscaveceasesatvevviatiscandecadtandactatecencarastaaseencuaatuivstaaasssiaeiosadestanteesd ARTE 23 Days 2 thru 4 Continue Boundary Awareness ccccccccese cece cesses cscesesscecseseneeesiesesceeesseenecenecaeeeee 23 Days 5 thru 8 Distraction Phase 1 24 Days 9 thru 14 Unleashed Supervision 24 Days 15 thru 30 Pet Monitoring ar25 Taking Your Pet Out of the Pet Area 220 ACCESS ONES oester as anri aia si 2D Troubleshooting 26 Additional Information ey System TeSt eiis we 28 Wire Break Location Test c cceee wis 29 Terms of Use and Limitation of Liability 30 COM PliaN GO sere iol Australia Customer Care International Perchlorate Battery 0 MN EGAIIEY si sesdes E E E E A desbithinsedisssissbedsaandaabasssasaad debi ssviatadiaacadh s Layout Grid a M nting Template scrret seiere EE EKE a EEO IE EER KeS OSTE REENE EN AARE REREN PANERA REK Ce ESKATE ERENCE SRE 36 6 1 800 732 2677 Components Fence Transmitter Power Adapter Boundary Flags 50 Receiver Collar w Short Surge Contact Points GY ay Protector
30. f returning the faulty Product A Post Bag will be included with the replacement Product for the return of the faulty Product The Product must be returned within 7 days of receiving the replacement If the Product is deemed to be faulty after 30 days from the date of original purchase the consumer will be required to return the Product to Radio Systems at the consumer s own expense Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge provided the Product is within its said warranty period This warranty is in addition to other rights and remedies available to you under the law Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Should you have any queries or require any further information please contact our Customer Care Centre on 1800 786 608 Australia or 0800 543 054 New Zealand 32 1 800 732 2677 Layout Grid www petsafe net 33 34 1 800 732 2677 www petsate net 35 Mounting Template Drill _ V Here 3 000 Drill Here Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932 1 800 732 2677 www pe
31. hen the Receiver Indicator Light lights up 5E 3 The Receiver Indicator Light will emit a series of flashes representing the Static Correction Level 4 Increase the Static Correction Level by pressing and releasing the Correction Level Button within 5 seconds of the previous series of flashes 5 After setting the Static Correction Level replace the cover to protect the Correction Level Button The Static Correction levels increase in strength from 1 to 5 Pushing the Correction Level Button while the Receiver Collar is on level 5 will cause the Receiver Collar to revert to Level 1 Refer to the Function and Response Table to choose the Static Correction level that best fits your pet The Receiver Collar is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static Correction Zone if the collar is set at level 2 or above The Receiver LED Indicator Light acts as a low battery indicator flashing every 4 to 5 seconds when replacement is required www petsate net 16 Anti Linger Prevention The Anti Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time and draining the Receiver Collar battery Your dog will hear a warning tone when he reaches the Warning Zone If your dog does not return to the Pet Area after two seconds he will receive a continuous Static Correction until he returns to the Pet Area Run Through Prevention This sys
32. n the yard while watching your pet 4 Should your pet escape take the Receiver Collar off and lead him back into the Pet Area 1 800 732 2677 Days 15 thru 30 Pet Monitoring Your pet is ready to run Check in on your pet at regular intervals Note After you are satisfied your pet s training is complete remove every other Boundary Flag every 4 days until all flags are removed Save Boundary Flags for future use Taking Your Pet Out of the Pet Area Important Remove the Receiver Collar and leave it in the Pet Area Once your pet learns the Boundary Zone he will be reluctant to cross it for walks or car rides Option 1 Replace the Receiver Collar with a regular collar Put your pet in a car that is within the Pet Area and drive him out of the Pet Area Option 2 Replace the Receiver Collar with a regular collar and leash Walk your pet out of the Pet Area while giving a command such as OK at a specific place of the Boundary Zone the end of your driveway sidewalk etc Always leave the Pet Area with a leash at this place and your pet will associate leaving the Pet Area only on a leash only at this place and only with a person You may initially need to convince your pet to leave the Pet Area with a food treat and lots of praise Note You may also carry your pet out of the Pet Area Congratulations You have now successfully completed the training program Accessories To purchase additional acce
33. nce Transmitter by pressing the red release levers on the connector and pulling the wires free 11A 4 Insert the two ends of the test loop wire into the Boundary Wire f Terminals on the Transmitter 5 Turn the Boundary Width control knob to 10 and then back to 5 6 Place the Test Light Tool Contacts on the Contact Points of the Receiver Collar While holding the Receiver Collar with the Test Light Tool in place approach the wire from the outside loop 2 inches off the ground Make a mental note of the distance where the Receiver Collar activates from the wire 7 Turn the Boundary Width Control knob to 10 and repeat Step 6 The distance where the Receiver Collar activates should be greater than the previous result 8 If more than one Receiver Collar is used on the system repeat the above test on each collar 9 Interpreting the Results a If the Power light or the Loop indicator light are not both lit on the Fence Transmitter for any of the above tests there is a problem with the Transmitter Contact the Customer Care Center b If both the Power and Loop indicator lights are on but the Receiver Collar does not activate on the test loop wire the Receiver Collar is not working Contact the Customer Care Center c If the Transmitter Power and Loop indicator lights are on and the Receiver Collar is activating at different distances on the test loop wire the problem is most likely in the containment Boundary Wire or Surge Prot
34. nce of having more than one break in your system Be sure to check both halves of your entire loop 9 Replace the damaged Boundary Wire with new Boundary Wire 10 Reconnect the Boundary Wire to the Surge Protector 11 Check the Loop Indicator Light If the Loop Indicator Light is ON test the system with the Receiver Collar VR WN SRY www petsate net 29 Terms of Use and Limitation of Liability ls 30 Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms conditions and notices contained herein Usage of this Product implies acceptance of all such terms conditions and notices Proper Use This Product is designed for use with pets where training is desired The specific temperament of your pet may not work with this Product We recommend that you not use this Product if your pet is less than 8 pounds or if your pet is aggressive If you are unsure whether this is appropriate for your pet please consult your veterinarian or certified trainer Proper use includes reviewing the entire Guide provided with your Product and any specific Caution statements No Unlawful or Prohibited Use This Product is designed for use with pets only This pet training device is not intended to harm injure or provoke Using this Product in a way that is not intended could result in violation of Federal State or local laws Limitation of Liability In no event shall Radio Systems
35. op the Boundary Wire must be separated by a minimum of FIVE FEET to avoid canceling the signal Remember that a Double Loop will require twice as much wire 1 800 732 2677 Sample 3 2F Front or Back Yard Only Double Loop Sample 4 2G Front S From the Fence Pundan Only PE Lae Access Transmitter run the wire to Double Loop From the ER Transmitter A Ato B B to C C to D D From the Fence th ireto A AtoB r to E E to F make a U turn Transmitter run the kK E W 2 d i c and follow your path all wire to A A to B B Ha oD a an rg TE the way back to A keeping back to A keeping the and follows oE oath all ae the wire separated at least wire separated at least back aN a 5 feet Twist the wire from 5 feet Twist the wire piled Alaa d a WIE A back to the Fence from A back to the Pepa SAC anas Sar Transmitter Fence Transmitter Twist the wire from A back to the Fence Transmitter Sample 6 2J Wire Loop Attached to Existing Fence Double Loop This layout allows you to include your existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence It reduces the amount of wire which will need to be buried Run the wire from the Fence Transmitter to A Ato B B to C C to D D to E E to F make a U turn and follow your path all the way back to A keeping the wire separated at least 5 feet Twist the wire from A back to the Fence Transmitter See the Install the Bo
36. or only with a duplex outlet with center screw Attach unit with long screw supplied Risk of electric shock Use the Fence Transmitter and Surge Protector indoors in dry location only e Do not install the Surge Protector if there is not at least 30 feet 10 meters CAUTION or more of wire between the electrical outlet and electrical service panel If possible DO NOT use an AC circuit protected with a GFCI ground fault circuit interrupter In rare cases nearby lightning strikes may cause the GFCI to trip Without power your dog may be vulnerable to escape You will have to reset the GFCI to restore power to the system e Plug the Surge Protector into a grounded 3 prong outlet that is within 5 NOTICE feet of the Fence Transmitter ALWAYS use a grounded 3 prong outlet to ensure maximum protection Do not remove the ground prong from the Surge Protector plug Do not use a 3 prong plug to 2 prong outlet converter Doing so will make the Surge Protector ineffective against surges or spikes 1 Turn the power OFF to the outlet that the Fence Power A Surge Protector and ibaa Walesa Fence Transmitter will p z Power be plugged into Adapter SE E 2 We recommend J CH Boundary that if possible use Terminals the outlet center Red Loop Tabs Black screw that holds the i eee cover plate in place seed las Tabs to secure the Surge Transmitter Protector to the u a 7 Twisted outlet To do this tape B
37. ors PetSafe basic in ground fence operating and training guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING 1 800 732 2677 Thank you for choosing PetSafe brand You and your pet deserve a companionship that includes memorable moments and a shared understanding together Our products provide you with the tools and technologies to successfully train your pet If you have any questions about our products or training your pet please visit our website at www petsafe net or contact our Customer Care Center at 1 800 732 2677 To get the most protection out of your warranty please register your product within 30 days at www petsafe net By registering and keeping your receipt you will enjoy the product s full warranty and should you ever need to call the Customer Care Center we will be able to help you faster Most importantly we will never give or sell your valuable information to anyone Complete warranty information is available online at www petsafe net www petsate net 3 Important Safety Information Explanation of Attention Words and Symbols used in this guide gt ACAUTION iN This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death WARNING indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION used with the safety alert symbol indicates a ha
38. ounda ute the top of the cover plate to the wall then remove the cover www petsafe net 13 14 plate center screw Plug the Surge Protector into the B lower outlet and then secure the cover plate using the Push Tab longer screw included with the protector The screw is for mechanical attachment only and does not ground the protector Remove the tape and turn ON the power to the outlet 3 Run the Boundary Wire through a window under a door through a crawl space vent or any other appropriate available access You can also drill a hole through your wall 4 Strip inch of insulation from the ends of the Boundary Insert bare end Wire Insert the stripped ends into the 2 left red connector of wire into holes on the bottom of the Surge Protector labeled opened slot u n Se and release tab Loop 4B There should be 1 wire in each connector to lock hole Press the plastic tab insert the wires and release the tab Make sure the wires do not touch each other at the terminals Verify that the boundary loop and transmitter wires connect to the proper NOTICE Surge Protector terminals Reversed connections will result in an increased risk of surge related damage 5 Determine the length of wire needed to pass from the Surge Protector to the Fence Transmitter Measure and cut 2 lengths of wire then strip inch of insulation at both ends Twist the 2 lengths together with at least 10 12 twists per foot so the wire
39. re available through the Customer Care Center Additional Boundary Wire Acres Feet of Wire Needed Extra direct burial Boundary Wire can be purchased 1 4 415 in 500 foot spools at the store where you purchased 173 480 the kit or through the Customer Care Center at 1 800 732 2677 1 2 590 Note When adding Boundary Wire it must act as a 1 835 continuous loop 2 1180 The table at right indicates the approximate length 5 1870 of Boundary Wire needed for a square Single Loop layout Length will vary due to the amount of twisted wire and layout used 1 800 732 2677 Connect the Wires to the Surge Protector and Fence Transmitter USA and Canada Surge Protection Lightning strikes that occur even several miles away from your installation can create power surges or spikes which may damage your unprotected electronic pet containment system The Surge Protector included with this system is designed to protect your In Ground Fence from surges or spikes that can reach it via your AC power connection and or your buried Boundary Wire Install the Surge Protector amp Connect the Wires 4A AWARNING e Do not install connect or remove your system during a lightning storm If the storm is close enough for you to hear thunder it is close enough to create hazardous surges Turn off power to outlet before you install or remove your Surge Protector Risk of electrical shock or fire Use Surge Protect
40. rt the other end in a power drill Pull the wire taut The drill enables you to twist the wire quickly Twist the Boundary Wire 10 to 12 times per foot to cancel the signal Once you have completed your boundary layout insert the twisted wire into the transmitter To Splice or Repair the is BOUNDARY WIRE Bo u n d a ry Wi re n ae CORRECT If you need additional Boundary Wire to expand your wire loop you will need to splice the wires together Note the locations of incorrect co all splices for future reference Strip approximately 3 8 inch of insulation off the ends of the Boundary Wires to be spliced 3D Make sure the copper Boundary Wire is not corroded If the Boundary Wire is corroded cut it back to expose clean copper wire Insert the stripped ends into the wire nut and twist the wire nut around the wires Ensure that there is no copper exposed beyond the end of the wire nut Tie a knot 3 to 4 inches from the wire nut 3E Ensure that the wire nut is secure on the wire splice Once you have securely spliced the wires together open the lid of the gel filled splice capsule and insert the wire nut as deeply as possible into the waterproof gel inside the capsule 3F Snap the lid of the capsule shut 3G For proper system performance the splice connection must be waterproof If your splice pulls loose the entire system will fail Make sure your splice is secure Additional gel filled splice capsules and wire nuts a
41. s 1 800 732 2677 NOTICE This PetSafe Basic In Ground Fence is not a solid barrier This system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established It is important that you reinforce training with your pet on a regular basis Proper fit of the collar is important A collar worn for too long or made too tight on the pet s neck may cause skin damage Ranging from redness to pressure ulcers this condition is commonly known as bed sores Avoid leaving the collar on the dog for more than 12 hours per day When possible reposition the collar on the pet s neck every 1 to 2 hours Check the fit to prevent excessive pressure follow the instructions in this manual Never connect a lead to the electronic collar it will cause excessive pressure on the contacts When using a separate collar for a lead don t put pressure on the electronic collar Wash the dog s neck area and the contacts of the collar weekly with a damp cloth Examine the contact area daily for signs of a rash or a sore If a rash or sore is found discontinue use of the collar until the skin has healed If the condition persists beyond 48 hours see your veterinarian For additional information on bed sores and pressure necrosis please visit our website These steps will help keep your pet secure and comfortable Millions of pets are comfortable while they wear stainless steel contacts Some pets are sensitive
42. s will not send out a signal 6 Insert the ends of the twisted transmitter wires into the right 2 black connectors at the bottom of the Surge Protector labeled Transmitter 7 Press the red plastic tabs on the Fence Transmitter and insert the opposite ends of the twisted wire into the Boundary Wire Terminals 8 Turn the Boundary Width Control knob to 10 This will set the Boundary Width at the maximum width Plug in the transmitter power adapter to the outlet on the front of the Surge Protector 10 The Power Light and Loop Indicator Lights should come on If this does not happen see the Troubleshooting section For added protection when unused for long periods of time or prior to TICE thunderstorms unplug from the wall outlet and disconnect the loop boundary wires This will prevent damage to the transmitter due to surges Transmitter Set up Australia and New Zealand 1 Run the Boundary Wire through a window under a door through a crawl space vent or any other appropriate available access you can also drill a hole through your wall 2 Strip inch of insulation from the ends of the Boundary Wire 3 Press the red tabs on the Fence Transmitter and insert the twisted wire into the Boundary Wire Terminals Make sure wires do not touch each other at the terminals 4 Turn the Boundary Width Control Knob to 10 This will set the Boundary Width at the maximum width 5 Plug Power Adapter into Power Jack and AC Po
43. ssories for your PetSafe Basic In Ground Fence contact the Customer Care Center at 1 800 732 2677 or visit our website at www petsafe net to locate a retailer near you Battery two pack Power Adapter for the Fence Transmitter Surge Protection Kit Replacement Collar Strap Additional Receiver Collar Stubborn Dog Receiver Collar Additional Boundary Wire Additional Boundary Flags Wire amp Flag Accessory Kit Fence Transmitter Wire Break Locator www petsafe net 25 Troubleshooting Receiver Collar is not beeping or correcting Check battery to make sure it is installed properly Check that both lights are lit on the Fence Transmitter If not perform the System Test page 28 The Receiver Collar is beeping but the pet is not responding to the Static Correction Test the Receiver Collar with the Test Light walking toward the Boundary Wire If the Test Light flashes check the fit of the Receiver Collar Trim your pet s fur where the Contact Points touch the neck and or switch to the longer Contact Points Increase Static Correction level Repeat training steps to reinforce training Purchase a stronger Receiver Collar by contacting the Customer Care Center The Receiver Collar has to be held on top of the Boundary Wire to activate Replace battery Adjust Boundary Width Control knob clockwise to increase the distance from the Boundary Wire that the Receiver Collar activates If using a Doubl
44. tem includes a unique run through prevention so that your dog cannot escape the Pet Area without receiving an increased level of Static Correction The Receiver Collar automatically increases the Static Correction when your dog continues more than 20 of the way through the pet fencing Boundary Width For example if the signal is detected 10 feet from the wire and your dog enters the Static Correction Zone this feature is activated when he is approximately 8 feet from the Boundary Wire Your dog will then receive a Static Correction that is at an increased level corresponding to the Static Correction level setting on the Receiver Collar The Receiver Collar is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static Correction Zone if the collar is set at level 2 or above The Run Through Prevention sound is an intermittent tone Over Correction Protection In the unlikely event that your pet freezes in the Static Correction Zone this feature limits the static correction duration to a maximum of 30 seconds While the system locks out further static correction the warning tone will continue until the pet leaves the Static Correction Zone Function and Response Table Static Indicator Light Correction Response Level Receiver Collar Function Temperament of Pet o Static Correction Tone Only Initial Training Mode iren __1___ No Static Corection Flashes once every i tob secon
45. to contact pressure You may find after some time that your pet is very tolerant of the collar If so you may relax some of these precautions It is important to continue daily checks of the contact area If redness or sores are found discontinue use until the skin has fully healed You may need to trim the hair in the area of the Contact Points Never shave the dog s neck this may lead to a rash or infection e The Receiver Collar should not be on your dog when the system is tested Your pet may receive an unintended correction e The Boundary Width of the system must be tested whenever an adjustment is made to the containment field to prevent unintended corrections to your pet e f you use a collar and leash for training be sure the extra collar does not put pressure on the contact points e Always remove your dog s Receiver Collar before performing any Transmitter testing e f possible DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter GFCI or Residual Current Device RCD In rare cases nearby lightning strikes may cause the GFCI or RCD to trip Without power your dog may be vulnerable to escape You will have to reset the GFCI or RCD to restore power to the system e Do not install the Surge Protector if there is not at least 30 feet 10 meters or more of wire between the electrical outlet and electrical service panel Plug the Surge Protector into a grounded 3 prong outlet that is within 5 feet of th
46. tsafe net Protected by US Patents 6 921 089 6 538 617 and D515 027 400 1751 2013 Radio Systems Corporation
47. undary Wire section for more information on attaching the wire to a fence Position the Boundary Wire Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or attaching it to an existing fence This will make any layout changes easier Work carefully A nick in the wire insulation can diminish the signal strength and create a weak area where your pet can escape Running the Boundary Wire parallel to and within 10 feet of electrical wires neighboring containment systems telephone wires television or antenna cables or satellite dishes may cause an inconsistent signal If you must cross any of these do so at 90 degree angles perpendicularly 3A If separating your Boundary Wire by at least 10 feet from a neighboring containment system s wire does not reduce the inconsistent signal contact the Customer Care Center at 1 800 732 2677 www petsate net 11 12 To Twist the Boundary Wire Twisting the Boundary Wire cancels the signal and allows your pet to cross over that area safely 3B The signal cannot be canceled by running the wire through plastic or metal piping Using shielded cable in place of the Boundary Wire will also not cancel the signal Refer to figure 3C for the correct method of twisting the wire You can twist your own wire by cutting two equal lengths of Boundary Wire supplied and twisting them together Anchor one end of the wires to something secure and inse
48. wer Outlet 6 The Power Light and Loop Indicator Lights should come on If this does not happen see the Troubleshooting section AWARNING e Do not install connect or remove your system during a lightning storm If the storm is close enough for you to hear thunder it is close enough to create hazardous surges e Risk of electric shock Use the Fence Transmitter indoors in dry location only If possible DO NOT use an AC circuit protected with a Ground Fault Circuit CAUTION Interrupter GFCI or Residual Current Device RCD In rare cases nearby lightning strikes may cause the GFCI or RCD to trip Without power your dog may be vulnerable to escape You will have to reset the GFCI or RCD to restore power to the system For added protection when unused for long periods of time or prior to NOTICE thunderstorms unplug from the wall outlet and disconnect the loop boundary wires This will prevent damage to the transmitter due to surges 1 800 732 2677 Prepare the Receiver Collar Your Receiver Collar comes with short Contact Points installed Use the long Contact Points for pets with long or thick hair Tighten the Contact Points using the Test Light Tool 5A one half turn beyond finger tight Check the tightness weekly To Insert and Remove the Receiver Collar Battery Note Do not install the battery while the Receiver Collar is on your pet This Receiver Collar utilizes a replaceable PetSafe battery RFA 67 This
49. y find after some time that your pet is very tolerant of the collar If so you may relax some of these precautions It is important to continue daily checks of the contact area If redness or sores are found discontinue use until the skin has fully healed You may need to trim the hair in the area of the Contact Points Never shave the dog s neck this may lead to a rash or infection To assure a proper fit please follow these steps 1 Make sure that the battery is not installed in the Receiver Collar 2 Start with your pet standing comfortably 9A 3 Place the Receiver Collar on your pet so that the PetSafe logo is facing your pet s chin 4 Center the Contact Points underneath your pet s neck touching the skin If your pet has a long or thick coat use the enclosed long Contact Points to reach through the hair Note It is sometimes necessary to trim the hair around the Contact Points to make sure that contact is consistent 5 The Receiver Collar should fit snugly yet loose enough to allow one finger to fit between a contact point and your pet s neck 9B 6 Allow your pet to wear the collar for several minutes then recheck the fit Check the fit again as your pet becomes more comfortable with the Receiver Collar 7 Once you are satisfied with the fit of the Receiver Collar then you may trim any excess collar strap as follows 9C a Mark the desired length of the Receiver Collar with a pen Allow for growth if
50. zardous situation which if not avoided could result in minor or moderate injury CAUTION used without the safety alert symbol indicates a hazardous situation which if not avoided could result in harm to your pet NOTICE is used to address safe use practices not related to personal injury e Not for use with aggressive dogs Do not use this product if your dog is prone to aggressive behavior Aggressive dogs can cause severe injury or death to their owners and others If you are not sure that this product is right for your dog please talk to your veterinarian or a certified trainer Underground cables can carry high voltage Have all underground cables marked before you dig to bury your wire In most areas this is a free service Avoid these cables when you dig Follow all safety instructions for your power tools Be sure to always wear your safety goggles Do not install connect or remove your system during a lightning storm If the storm is close enough for you to hear thunder it is close enough to create hazardous surges Risk of electric shock Use the Fence Transmitter and Surge Protector indoors in dry location only Turn off power to outlet before you install or remove your Surge Protector Risk of electrical shock or fire Use Surge Protector only with a duplex outlet with center screw Attach unit with long screw supplied Risk of injury Wire on top of the ground may be a trip hazard Use care in how you place your wire
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