MODEL 930/935 USER`S MANUAL
Contents
1. Problem The Print Quality and Character Pitch keys on the front panel won t work Solution The Operator Panel Function in the printer menu can be used to disable these buttons If the printer is part of a customized system or if it is used by a number of people the system manager may have used this option to make sure the printer is always set properly Problem My word processor files do not print the way I have the menu and front panel set Solution Before sending a file to the printer many word processors send either an initialization string or an I Prime signal to the printer The initialization string contains codes that override the panel and menu settings To change your printer to ignore the reset code enter the Menu Mode go to the Set Up group and change the setting for Reset Inhibit to Yes see Menu Mode in Section 3 The I Prime signal will automatically override any front panel settings you have made To eliminate this problem enter the Menu Mode go to the Parallel Interface group and change the setting for I Prime to Invalid see Menu Mode in Section 3 Problem Continuous form paper is sticking to the paper separator Solution In cold dry weather static charges can build up and make the paper cling to the paper separator Try moving the paper guides together so that the paper rests on the guides rather than on the separator Troubleshooting E 37 Print Method Impact dot matrix2. GENICOM MODEL 930 935 USER S MANUAL GEK 89363 GENICOM Corporation 1997 CompuServe is a registered trademark of CompuServe Inc Energy Star is a trademark of the United States Environmental Protection Agency Epson is a registered trademark of Epson America Inc IBM is a registered trademark of International Business Machines Corporation Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U S and other countries WordPerfect is a registered trademark of Corel Corporation This printer has been carefully designed to give you years of safe reliable performance As with all electrical equipment there are a few basic precautions you should take to avoid hurting yourself or damaging the printer e Read the setup and operating instructions in this manual carefully Be sure to save it for future reference e Read and follow all warning and instruction labels on the printer itself e Unplug the printer before you clean it Use only a damp cloth do not use liquid or aerosol cleaners e Place your printer on a firm solid surface If you put in on something unsteady it might fall and be damaged if you place it on a soft surface such as a rug sofa or bed the vents may be blocked causing it to overheat e To protect your printer from overheating make sure no openings on the printer are blocked Do not put the printer on or near a heat source such as a radiator or
3. Yes Page Width wide model only 13 6 8 Page Length 11 11 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 E 28 Section3 Group Item Settings Bottom Feed Line Spacing 6 LPI 8 LPI Form Tear Off Off 500 mS 1 sec 2 sec Skip Over Perforation No Yes Page Width wide model only 13 6 8 Page Length 11 11 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 Top Feed Line Spacing 6 LPI 8 LPI Bottom Margin Valid Invalid Page Width wide model only 13 6 8 Page Length 11 1 2 3 12 14 17 3 3 5 4 5 5 6 7 8 8 5 Wait Time 500 mS J sec 2 sec Page Length Control By MENU Setting By Actual Page Length Set Up Graphics Bi directional Uni directional Receive Buffer Size Paper Out Override Print Registration Operator Panel Function 1 Line 16K 28K No Yes 0 set in 0 05 mm increments press SEL to shift registration to the left press SHIFT SEL to shift registration to the right Full Operation Limited Operation Using Your Printer E 29 Auto Feed XT Group Item Settings Set Up Reset Inhibit No Yes continued Print Suppress Effective Yes No Auto LF No Yes Auto CR No Yes SI Select Pitch 10 cpi 17 1 cpi 15 cpi SI Select Pitch 12 cpi 20 cpi 12 cpi Time Out Print Valid Invalid Auto Select No Yes Centering Position DEFAULT MODE 1 MODE 2 Parallel I F I Prime Buffer Print Invalid Buffer Clear Pin 1
4. 15 amperes Do not poke anything into the ventilation slots on the sides of the printer you could get a shock or cause a fire Aside from the routine maintenance described in this handbook don t try to service the printer yourself opening the cover may expose you to shocks or other hazards Don t make any adjustments other than those outlined in the handbook you might cause damage requiring extensive repair work Safety Instructions If anything happens that indicates that your printer is not working properly or has been damaged unplug it immedi ately These are some of the things to look for The power cord or plug is frayed or damaged Liquid has been spilled into the housing or the printer has been exposed to water The printer has been dropped or its cabinet has been damaged The printer doesn t function normally when you re following the operating instructions S ai me eae Getting Started Features Optional Accessories e Super reliable durable operation 10 000 hours MTBF e Top Mount Pull Tractor e Expandable head gap for handling forms up to 0 031 e Serial Interface Board 0 79 mm thick through the bottom feed path using the optional push and or pull tractor e Advanced paper handling with built in rear push tractor and zero tear forms capability e Blazing print speeds 300 cps in Utility mode Unpacking 390 cps in High Speed Draft HSD mode 435 cps
5. 16 Mean Time Between 10 000 hours at 25 duty Interleaf Rear NM 3 10 Failures MTBF cycle and 35 page density continuous forms Bottom WM 3 16 Mean Time to Repair 15 minutes Labels Bottom alae MTTR WM 3 16 Printhead Life 200 million characters average Pa Toy Alb fiak OSTA in 10 cpi draft mode at 25 eee duty and 35 page density Envelopes Bottom 241b max 6 5 to 9 5 ae continuous feed Ribbon Life on average 3 million characters non overlap 10 cpi utility Card stock Bottom 1201b max N A Transparencies Top 8 5 x 11 NM Narrow Model WM Wide Model Selectable through software only Specifications E 39 Paper Width Minimum 3 Maximum Narrow model 10 Wide model 16 Paper Weight 12 to 24 Ib Paper Thickness Rear Feed 0 014 0 36 mm max Bottom Feed 0 017 0 43 mm max expandable to 0 031 0 79 mm max Dimensions W x D x H Narrow model 15 7 x 13 6 x 4 6 inches 389 x 355 x 116 mm Wide model 21 7 x 13 6 x 4 6 inches 550 x 355 x 116 mm Weight Narrow model 17 2 lbs 7 8 kg Wide model 22 2 Ibs 10 1 kg Requires optional pull tractor E40 Section5 Environmental Requirements Parameter Range Operating Temperature 41 to 104 F 5 to 40 C Storage Temperature 14 to 122 F 10 to 50 C Operating Humidity 20 to 80 RH Storage Humidity 5 to 95 RH Electrical Requirements 120 volts
6. Printhead 9 pins 0 34 mm di thermal protection Print Speed ameter Mode Characters per second Super Speed Draft SSD High Speed Draft HSD Utility UTL Near Letter Quality NLQ 435 cps 390 cps 300 cps 75 cps Characters per Line CPL Setting Narrow Model Wide Model 10 cpi 80 cpl 12 cpi 96 cpl 15 cpi 120 cpl 17 1 cpi 137 cpl 20 cpi 160 cpl 136 cpl 163 cpl 204 cpl 233 cpl 272 cpl S TT Meee Specifications Emulations Epson FX ESC P IBM Proprinter IN PPSII TI 855 DP and TI 855 WP Interface Standard IEEE 1284 compliant parallel Optional RS 232C serial Graphics Resolution Emulation Maximum Resolution Epson IBM 240 H x 216 V dpi Resident Fonts Print Quality Available Fonts Near Letter Quality Courier Gothic Utility Gothic High Speed Draft Gothic Super Speed Draft Gothic Resident Scalable Fonts Courier and Gothic in sizes Paper Specifications from 22 to 216 points Paper Type Feed Weight Width Range Bar Codes Code 39 UPC A UPC E EAN 8 EAN 13 z 3 Interleaved 2 of 5 Code 128 Postnet Cut sheets Top 14 24 lb NM 7 2 to 8 5 WM 7 2 to 14 3 Receive Buffer Size 28K Single part Rear 12 241b NM 3 10 Reliability continuous forms Bottom WM 3 16 Carbonless Rear 9 11 Ib NM 3 10 Parameter Reliability continuous forms Bottom WM 3
7. ac 5 5 15 60 Hz 42 Also available for 230 or 240 volts ac 50 or 60 Hz 42 Specifications subject to change without notice S A TOR Commands Epson FX Commands Epson Command ASCII Decimal Backspace BS 8 Carriage Return Execute CR 13 Character Pitch Select 10 cpi ESCP 27 80 Select 12 cpi ESCM 2777 Select 15 cpi ESC g 27 103 Select Condensed Print ESC SL or SI 27 15 or 15 Cancel Condensed Print DC2 18 Epson Command ASCII Decimal Delete DEL 127 Double Height On ESCw 1 27 11949 Double Height Off ESC wO 27 119 48 Double Width On ESC W 1 27 8749 Double Width Off ESC W0 27 87 48 Emphasized Print On ESCE 2769 Emphasized Print Off ESCF 2770 Enhanced Print On ESCG 2771 Enhanced Print Off ESCH 2772 Epson Set 1 Select ESCt0 27 11648 Epson Set 2 Select ESCt1 27 11649 Italic Printing On ESC4 2752 Italic Printing Off ESC5 2753 Form Feed FF 12 Form Length n Inches n 1 to 22 ESC CNULn 27670n n Lines n 1 to 255 ESCCn 2767n Epson Command ASCII Decimal Horizontal Tab HT 9 Justification Left ESC a0 279748 Center ESCa 1 279749 Right ESC a2 279750 Full ESC a3 279751 Line Feed Execute w Carriage Return LF 10 n 216 n 0 to 255 ESCJn 2774n n 144 n Oto 127 ESC 5n 273753n Reverse n 216 n Oto 255 ESCjn 27106n Line Spacing Set n 144 n Oto 127 ESC 9n 273757n n 216 n 0 to 255 ESC3
8. in Super Speed Draft SSD mode O Printer Ribbon cartridge Power Cord Any of the above missing Contact your dealer On OfF Swi AVR A N i E t gt 8 8 o z 3 P d E 2 Section Removing the Shipping Restraints 1 Open the access cover and remove the printhead shipping retainer 2 Remove the shipping retainer behind the pull up roller assembly 3 Remove the pull up roller then lift off the paper separa tor and remove its shipping retainer 4 Replace the paper separator and the pull up roller assembly Note Save the shipping retainers and the packing material in case you ever need to ship the printer Getting Started E3 Installing Replacing the Ribbon Cartridge 1 Make sure the printer is turned OFF 2 Center the printhead 3 If you are replacing the ribbon swing the front of the cartridge up off the printhead then lift the cartridge out and discard it Caution The printhead may be HOT E 4 Section 4 Unpack the ribbon cartridge Important Do NOT remove the ribbon shield from the ribbon 5 Install the new ribbon cartridge 6 Turn the take up knob in the direction of the arrow to take up any ribbon slack Connecting to the Computer Note An IEEE 1284 compatible parallel cable is needed FCC regulations require the use of a shielded cable no longer than 6 ft 1 8 m
9. lights will always reflect the printer s state PRINT QUALITY HSD j NLQ i Press PRINT QUALITY to select NLQ Near Letter Quality e Highest quality slowest speed e Courier or Gothic fonts e Recommended for correspondence UTL Utility e Medium quality medium speed e Gothic font only e Recommended for internal documents and high volume data HSD High Speed Draft e Lower quality faster speed e Gothic font only e Recommended for drafts SSD Super Speed Draft e Lowest quality 12 cpi only fastest speed e Gothic font only e Recommended for fastest output of drafts Using Super Speed Draft To use Super Speed Draft 12 cpi only enter the Menu Mode and make changes as follows 1 Press SHIFT SEL 2 Press GROUP twice 3 Press SET until DRAFT prints as the setting for the Print Mode 4 Press ITEM Press SET SSD prints 6 Press SHIFT SEL to exit Menu Mode and save your changes Nn Using Your Printer E 25 Selecting the Character Pitch Press CHARACTER PITCH RESET to select the width of characters in characters per inch or Proportional 10 cpi e Recommended for standard text e Not available for SSD 12 cpi e Recommended for standard text e Yields more text per page 17 1 cpi 20 cpi e Recommended for spreadsheets e Smallest print e Not available for SSD PROP e Recommended for a more polished appearance e Proportional spacing e NLQ and Utility only E 26 Sect
10. n 144 ESCAn 2765n Position ESC4 2752 n Ito 127 ESC An 2765n Underline Printing On ESC 1 274549 Set Spacing to n 216 ESC An 2765n Underline Printing Off ESC 0 274548 0002 ESC aroan Uni Directional Print On ESCUI 278549 Overscore On ESC _I 2795 49 Uni Directional Print Off ESCUO 278548 Overscore Off ESC _0 27 95 48 Vertical Tab Execute VT T Paper Out Sensor Off ESC 8 2756 Paper Out Sensor On ESC9 2757 E44 Section6 T1855 WP Code Index Function TI855WPCode Decimal Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Begin one line double width printing End one line double width printing Begin compressed printing End compressed printing Begin print suppress mode End print suppress mode Backspace 1 120 inch Move print head to comumn n Reverse line feed Esc BS Esc HT n Esc LF TI855WP Code Decimal Move paper to line n Select TI885 WP mode and perform reset Insert page Eject page Select TI885 WP mode and perform reset Set line spacing to n 1 144 inch Set vertical motion index to n 1 48 inch Set character spacing to n 1 120 inch Begin proportional spacing End proportional spacing Set top margin at current position Esc VT n ESCCRP ESC EMI ESCEMR ESCSUBI ESCFSn ESCRSn ESCUSn ESC ESC ESC 27 11n 27 13 80 272573 2725 82 27 2673 2728n 2730n 27311 2736 2737 2743 Func
11. printer change the setting to Invalid to keep your printer from dumping the received data while it is waiting for more Wait Time Sets the amount of time the printer will wait for more data before moving to the form tear off position Zero Character If you do not want the printer to use a slash to distinguish the number zero from the capital letter O change the setting to Unslashed Using the Printer s Features Tear Feature Use this feature to advance continuous form paper up to the tear position by simply pressing TEAR Note The Tear Feature can not be used when the optional pull tractor is engaged Using Your Printer E 33 Forms Tear Off Feature Important Never engage Forms Tear Off when printing on labels The Forms Tear Off feature automatically moves continuous form paper up to the tear position after the interval you select then moves it back down again for printing when the printer receives more data This feature is normally turned off To activate it 9 2 1 Press SHIFT SEL 2 Press GROUP until one of the following lines ap pears depending on which paper feed you are using REAR FEED Tear Off OFF Form BOTTOM FEED ear OFF OFF Form E34 Section3 3 Press SET until the time interval you wish to select appears in the third column 4 Press SHIFT SEL to exit Menu Mode and save the setting Note Some pr
12. use the platen knob to 8 Replace the pull up roller assembly and close the back the paper out access cover 10 Press FF LOAD E 20 Section 2 Single Sheet Jams 1 Turn the printer off 2 Use the platen knob to back the jammed paper out 4 Remove any torn pieces from around the carriage 5 Reinstall the pull up roller assembly and close the access cover 3 Open the access cover and remove the pull up roller assembly Maintaining Your Printer E 21 Cleaning the Housing and platen Remove any loose bits of paper 4 Reinstall the pull up roller assembly and close the access You should clean the printer every six months or after sover about 300 hours of operation Note Never use solvents or strong detergents on the cabinet they could damage the housing 1 Turn the printer off and remove any paper from the path 2 Open the access cover remove the pull up roller assem bly 3 Use a clean dry cloth to dust around the carriage shaft E 22 Section2 Print Mode Indicator Lights S et eben Using Your Printer O SEL Glows printer selected ready to receive data Flashes printer in Print Suppress Mode Not lit printer deselected cannot receive data QuET Glows to indicate that printer is in Quiet state HSD UTL NLQ SSD Indicate print quality selected POWER Glows when printer is turned on ALARM Glows error condition exists gt out of
13. 8 5V Open Invalid Valid Appears only when the IBM emulation is selected Applies only when the Epson emulation is selected E30 Section3 Explanations of Menu Items Auto CR IBM If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line change the setting to Yes Auto LE If your printout is consistently double spaced select No if it overprints select Yes Auto Feed XT Epson If your system uses pin 14 of the parallel interface to control automatic line feed change the setting to Valid Auto Select If you always use the same Top of Form position change the setting to Yes Bottom Margin Change to Invalid if you want the printer to ignore the bottom margin setting Caution This can cause loss of data and damage the printhead Centering Position Used to limit printhead travel when printing narrow columns Select Mode 1 for Model ML320 select Mode 1 or Mode 2 for Model ML321 Character Set Choose Standard IBM Set I or Line Graphics IBM Set II Code Page Choose the Code Page character set you wish to use USA IBM 437 Canada French IBM 863 Multilingual IBM 850 Portugal IBM 860 Norway IBM 865 BRASC II or Abicomp Draft Mode Change to SSD if you wish to use the Super Speed Draft mode of printing Note Print Mode must be set to DRAFT for this setting to be effective Emulation Mode Choose the printer emulation For
14. C fn 27 102 n Select quality printing ESC q 27 113 End bidirectional printing ESC u 27 117 One half forward line feed ESC v 27 118 End enhanced printing ESCH 27 72 Begin 10 cpi ESC y 27 121 Begin double density ESCJnln2 27 74n1n2 Begin 12 cpi ESC z 27 122 gra phics Note The control code ESC w is not supported in the TI885 DP emulation Function TI855 DP Code Decimal Set 8 data bit ESC MSB to 0 Set 8 data bit ESC gt MSB to 1 Select TI885 WP mode and ESC 27 64 perform reset Set variable n 72 inch line ESCAn 27 65n spacing Clear vertical tab stops ESCBNUL 27 66 0 Set vertical tab stops Set form length by inches ESC CNULn 27 67 On Set form length by lines ESCCn 27 67 n Clear horizontal tab stops ESC DNUL 27 68 0 Set horizontal tab stops ESC Dn1 nk NUL 27 68n1 nk0 Begin emphasized printing ESCE 27 69 End emphasized printing ESCF 27 70 Begin enhanced printing ESCG 27 71 A Accessories ASCH EST dieere 14 Auto CR menu setting 31 feed XT menu setting 31 LF menu setting 0 0 0 0 31 select menu setting 31 B Bar COGS oicc 39 Bottom margin menu SEINE mme 29 31 C Card stock specifications 39 Centering position menu SEINE ceccdevketnceeens teins 30 31 Character pitch 23 24 26 Characters per line 00 0 0 38 Character set menu setting 31 Computer connection 5 Continuous form paper jams clearing 17 18 l
15. If you purchased the Serial Interface accessory see the instruction sheet provided with it 1 Plug the interface cable into the parallel port and secure it with the wire loops 2 Attach the other end of the cable to your computer Connecting to the Power 1 Make sure both the printer and the computer are OFF 2 Plug the power cord into the back of the printer then into a grounded outlet Getting Started E5 Loading Paper Loading Continuous Forms Rear Feed We recommend the rear feed path for printing reports etc on single thickness continuous form paper For graphics or charts it s best to use the single sheet path top feed Note If you have paper in the top paper path be sure to remove it before installing rear feed paper E 6 Section 2 Grasp the paper separator by the tabs and lift it off the printer 3 Pull up on the lock levers and open the tractor covers then move the right tractor over to fit the width of the paper 5 Place the first two holes in the paper over the tractor pins on either side and close the tractor covers 6 Move the left tractor to align the edge of the paper with the appropriate reference mark and push back the lock lever 7 Fine tune the position of the right tractor to center the holes in the paper on the pins and push back the right lock lever 8 Reinstall the sheet guide and place the wire guide
16. Page length menu setting 29 32 Page width menu setting 29 32 Panel front 00000000000 23 26 Paper jams clearing 17 21 loading ss 6 9 paths changing 9 10 specifications 0 0 0 38 Paper out override menu SONO ororen nis 29 32 Paper park feature 34 Parallel port connection 5 Pin 18 menu setting Pitch menu setting Print mode menu setting 28 32 Print registration menu Print suppress effective menu Printhead specifications Problem solving Proportional spacing menu Rear feed paper Receive buffer size Reliability strates 39 Reset inhibit menu SEINT airson eieae 30 32 Resident fonts 38 Ribbon install replace 4 Rolling ASCII test 14 S Safety information Hi Scalable fonts 39 SEM TSIS sine 14 Setting top of form 9 Shipping restraints 0 3 SI select pitch menu SEINE Sirei erener 30 32 Single sheet paper jams clearing 00 21 IGN nt 8 Size menu setting 28 32 Skip over perforation menu SLUM sise 29 32 Specifications s 0000 38 40 Storage requirements 40 Style menu setting 28 32 T Testing the printer Time out print menu Troubleshooting Wait time menu setting 29 33 Zero character menu
17. characters and ESC w are not supported in the TI855 WP emulation T1855 DP Code Index Function TI855DP Code Decimal Backspace Horizontal tab Line feed Vertical tab Form feed Carriage return Function TI855 DP Code Decimal Begin one line double width 14 printing Begin compressed printing 15 End print suppress mode 17 End compressed printing 18 Begin print suppress mode 19 End one line double width 20 printing Select TI885 WP mode and perform reset ESC CR P 27 13 80 ESC EM I ESC EM R ESC SUB I 27 25 73 27 25 82 27 26 73 Insert page Eject page Select TI885 WP mode and perform reset ESCO ESC 1 ESC 2 ESC 8 ESC 9 ESC lt 27 48 27 49 27 50 27 56 27 57 27 60 Commands E47 Begin 1 8 inch line spacing Begin 7 72 inch line spacing Begin 1 6 inch line spacing Turn off paper out sensor Turn on paper out sensor Home print head Function TI855WP Code Decimal Begin single density ESC Knl n2 27 75n1 n2 graphics Begin double density ESCLnl n2 27 76nl n2 graphics Begin 72 dpi graphics ESC N nl n2 27 78 n1 n2 Begin 144 dpi graphics ESC Onl n2 27 79 nl n2 Begin compressed print ESC P 27 80 End compressed print ESC Q 27 81 Select double width printing ESC S 27 83 Cancel double width printing ESCT 27 84 One half reverse line feed ESC 27 94 Begin bidirectional printing ESC b 27 98 Select draft printing ESC d 27 100 Select quality print ESC e 27 101 Select type style ES
18. e ribbon cartridge 7 Lift the printhead plate off the carriage assembly 1 5 Swing up the printhead clamp then remove it by pushing 0 forward toward the platen and to the left E 12 8 Turn the printhead plate around and reinsert it on the Caution Be sure the printhead is fully inserted before other side of the carriage assembly 1 proceeding 10 Reinstall the printhead clamp and swing it back over to lock the printhead in place 9 Replace the printhead making sure that the circuit board at the bottom of the printhead firmly engages Important The clamp must be between the black the slot 1 in the carriage projection on the printhead and the metal plate on the carriage on both sides 11 Reinstall the ribbon cartridge Getting Started E 13 12 Replace the pull up roller assembly and the access cover then turn the printer on 13 Change the printer s secondary menu make sure paper is loaded to engage the expanded printhead gap a Press SEL TEAR while turning the printer back on b Press LF to advance through the menu to the Technical group last option in menu E 14 Section c Press FF LOAD to advance through the items to Expanded Gap d Press TEAR to change the setting for Expanded Gap to Valid e Press SHIFT SEL to exit the menu and save your setting Running the Self Tests Font Sample Test ASCII Test To run the test T
19. er shield as a reference oO 1 Make sure the printer is deselected SEL light off o 6 1 seecees 2 Press and hold SHIFT then Press LF to move Top of Form higher paper moves down Press FF LOAD to move Top of Form lower paper moves up 3 Press SEL to re select the printer Temporarily Changing the Print Start Position To change the print start position lower for one page only 1 Press SEL to deselect the printer 2 Press LF to change the position of the Top of Form Resetting TOF to the Standard Setting 1 Turn the printer off 2 Hold PARK QUIET TOF while turning the printer back on Switching Paper Paths To switch from continuous forms to single sheet feed 1 Tear off any printed pages 2 Press PARK 3 Move the paper separator to the single sheet feed position 4 Place the wire feed guide in the paper separator 5 Move the paper lever to the position marked TOP 6 Place a sheet of paper in the paper separator Getting Started E9 To switch from single sheet feed to continuous forms 1 Press FF LOAD to remove the single sheet paper 2 Lower the paper separator into the continuous forms position and swing the wire feed guide over onto the pull up roller 3 Move the paper lever to the position marked REAR or BOT as appropriate 4 If necessary load continuous form paper 5 Press FF LOAD Setting the Printhead Gap The print
20. head gap is the distance between the printhead and the platen Note Make sure the printer is turned off before you open the access cover To adjust the gap open the access cover and move the blue lever to the recommended setting from the table E 10 Section 1 Media Setting 12 20 Ib paper oo eee 1 20 24 Ib bond paper ee 2 L ab ls sean 34 Envelopes isa 45 2 part form with carbon 1 2 3 part form with carbon 2 3 4 part form with carbon 34 5 part form with carbon 45 6 part form with carbon 5 Engaging the Expanded Printhead Gap For dedicated bottom feed printing on multi part forms thicker than 0 017 inch 0 43 mm up to maximum of 0 03 1 inch 0 79 mm the expanded printhead gap feature needs to be engaged This will expand the printer s head gap settings for extra thick forms and heavy card stock and will increase the impact strength of the pins in the printhead CAUTION Once the expanded printhead gap is engaged do not print on single sheets or rear feedforms without changing it back THIS WILL DAMAGE THE PRINTHEAD AND VOID THE WARRANTY To disengage the expanded printhead gap perform the steps below in reverse To engage the expanded printhead gap 1 Turn the printer off 2 Remove the access cover and the pull up roller assembly Getting Started E 11 6 Remove the printhead 4 Remove th
21. heat register If you put the printer in any kind of enclosure make sure it is well ventilated The printhead can get quite hot when it has been printing for a length of time Do not touch the printhead until it has had a chance to cool off Do not use your printer near water or spill liquid of any kind into it Be certain that your power source matches the rating listed on the back of the printer If you are not sure check with your dealer or with your local power company Your printer has a grounded 3 prong plug as a safety feature and it will only fit into a grounded outlet If you can not plug it in chances are that you have an older non grounded outlet contact an electrician to have it replaced with a grounded outlet Do not use an adapter to defeat the grounding The printer must be installed near a power outlet which will remain easily accessible To avoid damaging the power cord do not put anything on it or place it where it will be walked on If the cord becomes damaged or frayed replace it immediately E ii e If you re using an extension cord or power strip with the printer make sure that the total of the amperes required by all the equipment on the extension is less than the extension s rating Generally the total ratings of all equip ment plugged into any one power line should not exceed 15 amperes Don t exceed this unless you know that the power line your equipment is plugged into has a rating above
22. hoose the quality and speed of printing Print Registration Change the setting as required to obtain the best registration for bi directional printing Print Suppress Effective If your system uses the DC1 and DC3 codes for something other than the print suppress mode change the setting to No E 32 Section3 Proportional Spacing Change the setting to Yes to engage proportional spacing of characters Receive Buffer Size Selects the amount of memory devoted to holding received data Choosing 1 Line will tie up your computer while printing but if you abort the print job the printer will stop much sooner Reset Inhibit Select Yes to prevent your software from resetting your printer s settings SI Select Pitch 10 cpi IBM Sets the pitch to be engaged when the printer control panel is set for 10 cpi and the SI command is received SI Select Pitch 12 cpi IBM Sets the pitch to be engaged when the printer control panel is set for 12 cpi and the SI command is received Size Change to Double for double width and height print ing Skip Over Perforation Change to Yes if you want the printer to go to the next page when it comes within 1 25 mm of the bottom of the page Keep it set to No if your software has its own page formatting controls Style Change to italics if you want the printed characters to be slanted Time Out Print If your software spends a long time processing between portions of data it feeds to the
23. ing On ESCE 2769 Emphasized Printing Off ESCF 2770 n an Enhanced Printing On ESCG 2771 Enhanced Printing Off ESCH 2772 IBM Command ASCII Decimal Form Feed FF 12 Backspace BS 8 orm Tee Form Length n inches Carriage Return Gi 13 n 1t022 ESCCNULn 27670n Character Pitch Form Length n lines Select 10 cpi DC2 18 n 1 to 255 ESCCn 2767n Select 12 cpi ESC 2758 Horizontal Tab Execute HT 9 Select 15 cpi ESCg 27 103 Italics O ESC G 573771 Select Condensed Print ESC SI or SI 2715 or 15 seu a Italics Off ESC H 273772 Commands E43 IBM Command ASCII Decimal IBM Command ASCII Decimal Line Feed Execute Print Quality Select HSD ESC 0 2735 48 w Carriage Return LF 10 Print Suppress On ML320T ESC QETX 27813 n 144 n 1 to 127 ESC 5n 2737530 Print Suppress On ML321T ESCQSYN 278122 n 216 n 0 to 255 ESCJn 2774n Print Suppress Off DCI 17 Reverse ESC 2793 Proportional Spacing On ESCP 1 278049 Auto Line Feed On ESC51 275349 Proportional Spacing Off ESC PO 278048 Auto Line Feed Off ESC50 27 53 48 Reese Cleat Prini Buffer CAN 4 Line Spacing Software I Prime ESC NUL 271250 Set Spacing to 1 8 ESCO 2748 Stoo Print ESC 27106 Set Spacing to 7 72 ESC 1 2749 Sn J Set Spacing to n 72 Subscript On ESCS 1 27 83 49 n 0to 255 ESCAn 2765n Superscript On ESCS0 27 83 48 Store Spacing Set Subscript Superscript Off ESCT 27 84 by ESC An ESC2 2750 Top of Form Set at Current Set Spacing to
24. ion3 Menu Mode Control Panel In the Menu mode you can use the front panel buttons to change the defaults for the printer parameters The changes you make in the Menu mode are automatically saved when you exit the Menu mode and are retained even if you turn the printer off GROUP Prints the next Group in the Menu With the SHIFT key prints the previous Group ITEM Prints next Item in the Group With the SHIFT key prints previous Item in the Group SET Prints next Setting for an Item With the SHIFT key prints previous Setting for an Item PRINT Prints a copy of all the Menu settings With the SHIFT key prints the current settings for the Group selected MENUlight Glows when the printer is in the Menu Mode Entering and Exiting the Menu Mode To enter or exit the Menu Mode hold SHIFT while pressing SEL Resetting the Menu To reset the Menu to the standard settings 1 Turn the printer off 2 Press SEL LF while turning the printer on Printing the Menu Settings 1 Make sure paper is loaded in the printer 2 Enter the Menu Mode SHIFT SEL 3 Press PRINT PARK key Note To print out a listing of the settings for all menu items regardless of the emulation selected or the accessories installed enter the Menu Mode then press SHIFT PRINT QUALITY Changing the Menu Settings 1 Press SHIFT SEL to enter the Menu Mode 2 Use the GROUP ITEM and SET keys to make your cha
25. k smears on the paper when I print on narrow forms Solution This may be caused by excessive printhead travel from the centering position Enter the Menu and set the Centering Position to MODE 1 see Menu Mode in Section 3 For wide carriage Model ML321T if MODE 1 doesn t work try setting the Centering Position to MODE 2 E 35 Problem I ve installed a new ribbon and the printing is smeared and streaked Solution The ribbon shield is either loose or missing Remove the ribbon cartridge and check the ribbon shield if it is loose secure it in place if it is missing find it and reinstall it Problem The ALARM light is on and the Character Pitch 15 light is flashing Solution This indicates a paper jam Press the SEL key and correct the paper jam situation see Clearing Paper Jams in Section 2 Problem The ALARM light is on and the Character Pitch 10 light is flashing Solution This indicates that the paper lever is set at the wrong position for the paper you are trying to use move it to the proper setting E36 Section4 Problem The ALARM light is blinking Solution Try turning the printer off and then back on again If the light still blinks call for service Problem The printer needs paper but the ALARM light is not on and I can not load the paper Solution Press and release the SEL key then hold the SHIFT key and press the RESET CHARACTER PITCH key this resets the printer
26. m Tear Off Choose 500 mS 1 sec or 2 sec to turn the Form Tear Off feature on and to set the time interval for the printer to wait before advancing the paper Graphics Change to bi directional graphics for faster printing optimize the registration using the Print Registration setting in the Menu I Prime Determines what the printer will do when it receives the I Prime signal from the software Buffer Print prints out the buffer contents before resetting Buffer Clear dumps the buffer contents immediately Invalid causes the printer to ignore the I Prime command Language Set Replaces certain standard symbols with special characters used in foreign languages Line Spacing Change to 8 lines per inch to get more lines on a page Using Your Printer E 31 Operator Panel Function Change to Limited Operation to deactivate the PRINT QUALITY and CHARACTER PITCH buttons This prevents these from being changed from the control panel when several people are using the printer Page Length Selects the length of the paper you are using Page Width wide model only Change to 8 to print on letter size paper Paper Out Override Senses when less than 1 25 mm of paper remains and stops printing Change to Yes to override the sensor Caution This can cause loss of data and damage the printhead Pin 18 Sets the signal on pin 18 to 5 volts or to open Pitch Choose the character width in character per inch cpi Print Mode C
27. n 2751n n 72 n 0 85 or 128 213 ESC An 2765n 1 6 ESC2 2750 1 8 ESCO 2748 7 72 ESC 1 2749 Paper Out Sensor Off ESC 8 2756 Paper Out Sensor On ESC9 2757 Epson Command ASCII Decimal Print Quality Font Select HSD SSD depending on Menu setting for Draft Mode ESC 0 274048 Select NLQ ESCx 1 27 12049 Select Courier NLQ only ESCKkO 27 19748 Select Gothic NLQ only ESCk1 27 19749 Select UTL ESCx0 27 12048 Print Speed Half Speed On ESCs 1 27 115 49 Half Speed Off ESCs0 27 115 48 Print Suppress Mode On DC3 19 Print Suppress Mode Off DCI 17 Proportional Spacing On ESCp1 27 11249 Proportional Spacing Off ESC p0 27 112 48 Reset Printer Clear Buffer amp Initialize ESC 2764 Clear Print Buffer CAN 24 Skip Over Perforation Cancel ESCO 2779 Software I Prime ESC NUL 27 1250 Subscript On ESCS 1 27 8349 Superscript On ESCS0 2783 48 E42 Section6 Epson Command ASCII Decimal IBM Command ASCII Decimal Subscript Superscript Off ESCT 27 84 Character Sets Underline On ESC 1 27 45 49 IBM Set I ESC7 2755 Underline Off ESC 0 274548 IBM Set I ESC6 2754 DER er Publisher ESC Z 27 3390 Uni Directional Printing Slashed Z ESC 273364 One Line Only ESC lt 2760 ASRA f On ESCU 1 278549 Unslashed Zero ESC A 273365 Off ESCUO 27 85 48 Double Width On ESC W 1 278749 Vertical Tab Execute VT u Double Width Off ESC WO 278748 Emphasized Print
28. nges gt Press GROUP until the Group you wish to change appears in the first column gt Press ITEM until the Item you wish to change appears in the second column gt Press SET until the setting you want appears in the third column 3 Press SHIFT SEL to exit the Menu Mode and save your settings Important If you turn the printer off without first exiting the Menu Mode the changes you have made will be lost Using Your Printer E 27 Summary of Menu Settings The table below shows the items which may appear in the menu Settings which are engaged at the factory defaults are set in bold italic Some groups or entries will only appear when a specific emulation is engaged as noted Group Item Setting Printer Control Emulation Mode IBM PPR EPSON FX TI 855 DP TI 855 WP Font Print Mode Utility NLQ Courier NLQ Gothic DRAFT Draft Mode HSD SSD Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional Spacing No Yes Style Normal Italics Size Single Double Symbol Sets Character Set IBM Set I Standard Line Graphics Language Set American French German British Danish I Swedish Italian Spanish I Japanese Norwegian Danish II Spanish II Latin American French Canadian Dutch Publisher Zero Character Slashed Unslashed Code Page USA Canada French Multilingual Portugal Norway BRASC II Abicomp Rear Feed Line Spacing 6 LPI 8 LPI Form Tear Off Off 500 mS 1 sec 2 sec Skip Over Perforation No
29. oading sise 6 7 specifications 0 39 Control panel 23 24 26 D Defaults menu 0 000 28 30 Defaults resetting 9 27 Dimensions 40 Draft mode menu setting 31 Drivers printer rsisi 16 E Electrical requirements 40 Emulations 15 Emulation mode menu SETUDE oirirc bsi 31 Envelope specifications 39 Environmental requirements wo ee 40 Epson commands 41 43 Expanded Printhead Gap 11 14 F Factory settings menu 28 30 Factory setting top of O se sente 9 Font sample test 14 Forms head gap settings 10 Forms tear off feature 34 menu setting 31 Front panel 23 24 26 G Gap printhead sson 10 Gap Expanded Printhead 11 14 Graphics menu setting 31 Graphics resolution 38 H Humidity requirements 40 l IBM commands 43 44 Indicator lights 23 26 Interface sas 38 I Prime menu setting 31 J Jams paper oo 17 21 K Knob platen sssrin 2 Knob take up eee 4 L Label specifications 39 Language set menu setting 31 Lights control panel 23 26 Line spacing menu setting 31 Loading paper ee 6 9 M Maintenance 17 22 Menu mode ssssseseeeeeeeeee 26 33 O Operator panel function menu SCUUNG rhin mnt 32 P
30. ograms pause occasionally while sending data If the pause is too long the paper will advance to the tear off position until more data is received This extra paper movement can cause uneven print registration in graphics If you have this problem use the menu to turn off this feature Paper Park Feature To retract rear feed paper form the paper path press PARK Problem Nothing happens when I turn on the printer Solution Check the power cord connection to the outlet If you are using a power strip make sure it is turned on and that the fuse has not blown nor the circuit breaker tripped Problem The printer does not print when the computer sends data Solutions 1 Is the SEL light on If not press the SEL key 2 Check that the interface cable is securely connected to both the printer and the computer 3 If you have the optional serial interface board installed check to be sure that it is firmly seated in the printer S ohm we Troubleshooting Problem I m getting strange symbols incorrect fonts etc when I try to print a document Solutions 1 Check to be sure that the printer driver you have selected in your software matches the printer emulation Press SHIFT and SEL keys then press GROUP key this will print a line showing the emulation you have selected 2 If you have embedded any printer commands in your software check to be sure that you entered them cor rectly Problem In
31. on the pull up roller assembly a gt p Z 9 Press FF LOAD The paper feeds into the printer Note The standard setting for the Top of Form where the printing begins is 1 down from the top of the page To change the setting see page 9 Getting Started E7 Loading Single Sheets Top Feed Use the single sheet path for letterhead stationary memos and individual envelopes Note If you have continuous form paper in the path press PARK to remove it before loading single sheets 1 Make sure the printer is on and deselected SEL light off 2 Place the paper lever in the position marked TOP 3 Open the carriage cover and lift the paper separator to the single sheet position E 8 Section 4 Make sure the wire feed a 0 guide is secured in the sheet guide 5 Adjust the paper feed guides for the width of the paper and place a sheet of paper in the separator The paper will feed into the printer Important If the paper does not feed in remove it Check the paper lever position Make sure the ALARM light is on if it is flashing hold the SHIFT key and press the CHARACTER PITCH RESET key Reload the sheet of paper Note The standard setting for the Top of Form where the printing begins is 1 down from the top of the page To change the setting see page 9 Setting the Top of Form TOF When setting the Top of Form use the red line on the pap
32. paper no other lights blinking gt paper jam if 15 cpi light is also blinking X paper lever is set to wrong position if 10 cpi light is also blinking Blinks error condition Turn printer off then on if light still flashes contact service dealer QO 10 12 15 17 20 PROP Indicate character pitch selected E 23 Print Mode Control Panel Keys CHARACTER PITCH 10 O sE Selects deselects printer When held on power up or with SHIFT key engages Menu Mode see page 22 SHIFT Press and hold while pressing another switch to engage the alternate function for that switch e g Micro Feed Down for LF key LF Moves paper up one line press and hold for repetitive line feeds When held on power up activates Font Test OFFLOAD Loads ejects single sheet of paper loads continuous form paper or feeds it to next page TEAR PARK QUIET PRINT QUALITY CHARACTER PITCH Moves continuous form paper up for tear off or back down for printing Retracts continuous form paper from the path Turns Quiet Mode on and off When held on power up activates Rolling ASCII Test Selects print quality and font Selects the character pitch Used with SHIFT key to reset the printer and clear the buffer E 24 Section3 Selecting the Print Quality Important Front panel settings for print quality and character pitch are overridden by software commands The
33. rinter II Epson FX 800 1000 IBM Proprinter Epson FX IBM Graphics Printer E 16 Section 1 Replacing the Ribbon Cartridge To replace the ribbon cartridge see Installing Replacing the Ribbon Cartridge in Section 1 Clearing Paper Jams Rear Feed Jams 1 Turn the printer OFF and use the platen knob to back the paper all the way out S TA PAR Maintaining Your Printer 2 Open the access cover and remove the pull up roller assembly Note Make sure the printer is turned off before you open the access cover 3 Remove any torn pieces of paper E 17 4 Remove the paper separator and reload paper 6 Turn the printer on 5 Replace the the paper separator replace the pull up roller RSS i assembly and close the access cover E 18 Section2 Correcting Repetitive Rear Feed Jams If the paper keeps jamming you probably have bits of paper stuck in the paper path 1 Turn the printer off then turn the platen knob to back the paper out of the printer 2 Open the access cover and remove the pull up roller assembly remove any torn pieces of paper 4 Fold some continuous form paper over three times to make a page four sheets thick load it on the tractors and close the covers 5 Use the platen knob to draw the quadruple thick page around the platen this brings out any jammed bits of paper Maintaining Your Printer E 19 6 Remove the paper pieces and
34. tion Ta8WP Code Decimal Set bottom margin at current position Set right margin at current position Set horizontal tab at current position Clear all horizontal tabs End backwards print mode Start backwards print mode Clear horizontal tab at present position Set left margin at current position Begin bidirectional printing Set 8 data bit MSB to 0 End bidirectional printing Select TI885 DP mode and E46 Section6 TESSWP Decimal perform reset ESC D ESC Fnl n2 27 68 2770 ni n2 One half reverse line feed Set form length in 1 6 inch increments ESC J ESC Kn ESC M ESC Q ESCR ESC U ESC ESC ESC d ESC e ESC fn ESC j nl n2 ESC k nl n2 ESC n ni n2 ESC o nl n2 27 74 27 75n 27 77 27 81 27 82 27 85 27 91 27 93 27 100 27 101 27 102 n 27 106n1 n2 27 107 nl n2 27 110 nl n2 27 111 nl n2 End underlining Begin enhanced printing End enhanced printing Begin emphasized printing End emphasized printing One half forward line feed End justification Begin justification Select draft printing Select quality printing Select type style Begin 120 dpi graphics Begin 60 dpi graphics Begin 72 dpi graphics Begin 144 dpi graphics Function T1855 DP Code Decimal Select quality printing Turn off paper out sensor Turn on paper out sensor Set 8 data bit MSB to 1 Begin 10 cpi Begin 12 cpi Begin underlining NOTE Control codes ESC SP ESC special
35. urn the printer off then press and hold the LF key while turning the printer back on To run the test Turn the printer CM off then press and hold the QUIET key while turning the printer back on To stop the test before it finishes SEL Press SEL To stop the test SEL Press SEL Selecting an Emulation Your printer has four emulations e Epson FX ESC P e IBM Proprinter IN PPSII e TI855 DP and TI 855 WP Changing Emulations 1 Make sure paper is loaded 2 Press SHIFT SEL the printer enters the Menu Mode 3 Press LF the following line prints Printer Control Emulation Mode IBM PPR 4 Press TEAR consecutively until the emulation you wish to select prints in the right hand column 5 Press SHIFT SEL to save your setting and exit the Menu Mode Getting Started E 15 Selecting a Printer Driver Before you can use your printer with software you must enter the software and select the correct printer driver If you have the wrong driver selected you will see strange characters incorrect fonts etc Important See your software documentation for infor mation on how to select a printer driver Printer Drivers The drivers below are listed by decreasing compatibility with your printer use one as close to the top of the list as possible Epson FX IBM Proprinter III GENICOM 930 935 GENICOM 930 935 Epson FX286e IBM Proprinter II Epson FX 850 1050 IBM Prop
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