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HandPunch GT-400

1. 39 Set Terminal D te c eee ee Da aie crear ree Ep Eee aed 39 Set Terminal eite E DIETE ETE re EET 40 User Authentication EE 40 Checking the Terminal Software 0 1 00 40 Updating the Terminal Software 40 Rebooting the Terminal seieun niai eana ana ETAN nennen nennen nennen 41 Rebooting the Terminal Using the Terminal 42000404000 m 41 GT 400 Terminal User s Guide Table of Contents Command Menu 771110110 LLL Lees 43 Command 43 REM 44 Timezone MOnll 5 aic es cerei n Tonos er de T Detroit p ea O E 44 Edit TilmieZorne usus oi o vd ero reca 44 LIST MIMEZONES pis ite eth i e eer E Pe d c a Cc ence o Eee rete Pre a Y EFE dvi n roa or 45 Add TImezortie ore 45 Print Setup tote RB ERE DU ED EE RB RES HI 46
2. REBATE e 66 Set Date Formal a 2 e Edito dye D re t ed O Pe ade 67 Set Ready Strin Gi 3 2 m rob ate ache oett ade och iler e rtp t tke dodge 67 SIE 68 freta EE 68 Clear Setup ID y eeu e eee dei po eee ak este e iE pet cea eee e en 68 ECT 68 Biometric Setup aie nad e eee elena iat aad a a haaa aa eiai an akoa a a ee ei 69 Min High Res Update 69 Placements Em 70 N rmbel OFF THES 70 Table Contents GT 400 Terminal User s Guide Template Resolution catre leet HA ger lon ec va regeret 71 Set PaSSWOEQS Ar e TRE LE PV D e eo SR 71 Set GEL ACCesS PW is onere mese rere fertiles avt E Ti ane 71 Glear UserDB EAT end aber A PEE CER Ford TTE TERI EE EE ERI 72 Cleat USSD M 72 Factory Settings RED RE ei e e t dur e 72 Factory SettingS m E 72 Reject Threshold n treten tete a P er PET Sce E 73 Set Reject Threshold ote 73 User Management dette ERE HE unn n 74 ifo B ROTER
3. 93 Cleaning the Terminal ins tuie e 94 GT 400 Terminal User s Guide Table of Contents Tro oublesh oting REIP o M 95 Viewing BEES GUTTRE ESI REM 95 95 Via a Woeb BIOWSOF eene eod Der rU Ei UA GA DUET RENT UA EH UEM Ee 95 I II 95 Choosing a Telnet Client mser n ne tr ee Re xen e dte Perg pee Ea ds 96 LOGGING E riz maio Out EE 96 Using PUT LY sn re EE ORDERED EE DEDERE EDEN MH EMI 97 Changing the passWOtFd tiet leet teet reete cre eec re d ek cte ted 98 Navigating the file 4 o nnne nennen 98 Changing Directories with cd tte nates 98 Viewing Terminal Processes with 98 Rebooting the terminal via telnet nennen a e a AER EREN 98 Shutting down the terminal via 99 Shutting down the application via 1 99 Starting the application in verbose 99 Accessing a Demo Terminal Through Telnet
4. eerte Eee diee 105 Create for the Site Administrator eseessssssssssseeeeeeee eene nennen nnne enne 105 Table Contents GT 400 Terminal User s Guide vi Introduction The Least You Should Know Before installing and setting up the terminal you should read and understand Important Information on page 7 You can also find helpful techniques in Tips and Tricks on page 105 The GT 400 Terminal The GT 400 terminal is the first member of Schlage s G Series biometric hand geometry time and attendance terminals The GT 400 terminal records and stores the three dimensional shape of the human hand for comparison and identity verification Upon verification the terminal records the time date user ID number and collected time and attendance data and makes this information available for collection by a host computer The terminal can produce an output to operate an auxiliary device such as an electronic door lock or signal bell and it can communicate with a host computer The terminal also has auxiliary inputs that can be used to control other systems The GT 400 host application communicates with GT 400 terminals across a TCP IP network maintaining and storing data collected by the terminals analyzing and updating data maintaining security and initiating alarms as necessary Access to this data is achieved through a web browser or cust
5. 4 e UL Piece 8s e es es Figure 5 1 The Terminal Interface Basic Operations Startup Screens GT 400 Terminal User s Guide Startup Screens The first time you boot up the terminal the Hand logo will appear The hand logo will disappear after the terminal is completely booted The Introduction Screen is the default screen It appears on the terminal unless the terminal is being actively used Note the location of the following Each of these fields can be customized 1 2 3 4 Company Name Ready String Time Date Figure 5 2 Hand Screen Schlage Biometrics 1 Enter ID 2 05 58 28 3 05 31 2006 4 Figure 5 3 Intro Screen 32 GT 400 Terminal User s Guide Basic Operations Tips and Tricks Tips and Tricks Terminal Time Out e terminal will go back one screen level after ten 10 seconds of inactivity The terminal will return to the default screen after thirty 80 seconds of inactivity e If you have been performing a function and fail to press a key for thirty 30 seconds you will need to log in as an administrator again and start over Entering Text e When you are using the Keypad to enter text such as a last name press to switch to alpha mode Press to switch to capital letters If you need to enter the same letter twice wait a few seconds to proceed to th
6. 1 Loginto the terminal as an administrator 2 Press C User Management 3 Press List Users middle key to select the user 5 Press Access Grant Menu 6 Press List Access Grants grant 8 Choose one of the following and or holiday mp See Administrator Authentication on page 33 for more information 4 Scroll to the name of the user for which you want to edit an access grant using Press the Cv 7 Scrollto the access grant you want to edit using 60 Press the middle key to select the access lt gt a Press Remove AccessG to remove the access grant Then press YES Press Edit Start Time to edit the start time Enter the start time and press Enter Press Edit DOW to edit the days of the week Press to toggle each day of the week d Press Edit Duration to edit the duration Enter the duration and press Enter 83 Command Menu Reference User Management GT 400 Terminal User s Guide List Access Grants List Access Grants is used to list all access grant for a particular user Access grants are used to grant access to a user for a particular recurring time period Access grants override timezones Select the user Then select list access grants mh Access grants and timezones should not be used in the same site Default Range Dependencies Who none none none A site administrator can list access grants at any
7. a 55 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Go To StandAlone Mode Network Mode The display of this menu indicates the current mode of the terminal Go To StandAlone Mode is only displayed when the terminal is running in networked mode To put the terminal in standalone mode press Go To StandAlone Mode When the terminal is in standalone mode no synchronization with the host application will occur Go To Network Mode is only displayed when the terminal is running in standalone mode To put the terminal in network mode press Go To Network Mode When the terminal is in network mode the terminal will attempt to synchronize with the host application Default Range Dependencies Who enabled none none A network administrator can change this setting at any time 1 Log into the terminal as an administrator Press Setup Menu Press Network Setup a N Press C__ To StandAlone Mode Go Network Mode mp See Administrator Authentication on page 33 for more information Press Go To StandAlone Mode Go To Network Mode again Set WebServer Set WebServer enables or disables the web server If the terminal will be used in network mode the web server should be enabled The display of this menu will indicate the current state of the web server If disabled press the Enable to enable the web server If
8. esssssssssseeeeen eene nnne nnn 99 The Terminal Eog File utere iiM PORE ede the PO Rien Rete Re 100 Viewing the logfile With Cat cede eot ed ede ee nee ce PEERS ce rs See n 100 Viewing the last few lines of the log file with tail 100 Saving the log file to your computer ssssesssssssesseseenene nennen 100 Returning the Terminal to Factory Settings ssssssssssessseseseeenmeeennee nennen nnne nnns 101 THROUGH iine 101 Through the Terminal 101 The Terminal Command Line Interface 0 0 2 0 0 000000 102 Logging In ang out 3 n debe D d E e REPRE 102 Starting ETE 102 Exiting the GEL iced epa D ER ETUR 102 M 102 Saving the output to a text file on your 102 Retrieving Sent Unsent Interactions from Terminal ssssssseeeeeeeeeneeen nennen 103 Sumimaly i enero eie nita c Ei au UM 104 TIDS ANG amp 105 Terminal Time QOUt oda aee rca Deo Pepe decia 105 Enteritig ext ood te 105 Navigating Long List
9. comma and period may be used gt This function is available only when the terminal is in demo mode or stand alone mode format at any time a Abbreviated weekday name Sun Sat A Full weekday name Sunday Saturday b Abbreviated month name Jan Dec B Full month name January December c Locale s appropriate date and time representation d Day of the month as a number 01 31 j Day of the year as a number 001 366 m Month as a number 01 12 U Week number of the year Sunday as the first day of the week as a number 00 53 All days in a new year preceding the first Sunday are week 0 w Weekday as a number Sunday as the first day of the week 0 6 W Week number of the year Monday as the first of the week as a number 00 53 All days in a new year preceding the first Monday are week 96x Locale s appropriate date representation Year without century as a number 00 99 Y Year with century as a number o O F NM Log into the terminal as an administrator Press Date Time Format Press Edit Date Format Press Add Date Format Enter the name of the new format Press Enter Enter the format specification using the symbols listed above 10 Press Enter mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Display Setup 66 GT 400 Terminal U
10. none none none A site administrator can set a time format at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Display Setup Press Date Time Format a N Press Set Time Format 6 Scroll to the format you want to use by using 559 Press the middle key to select the time format 64 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Edit Date Format Edit Date Format is used to edit a date Default none format specification that is already Range none contained in the terminal Date formats Dependencies none control the way the date is displayed on the terminal screen Select the date format you want to edit Then use the symbols listed below to edit the specification gt This function is available only when the terminal is in demo mode or stand alone mode Who A site administrator can edit a date format at any time 26a Abbreviated weekday name Sun Sat Full weekday name Sunday Saturday b Abbreviated month name Jan Dec Full month name January December Locale s appropriate date and time representation Day of the month as a number 01 31 j Day of the year as a number 001 366 Month as a number 01 12 U Week number of the year Sunday as the first day of the week as a number 00 53 A
11. Click the Terminal Status button The same information that appears in the Terminal Status command menu is listed here Telnet Telnet will likely be the single most useful maintenance and diagnostic tool you will use with the GT 400 Terminal It provides a command line style interface to the actual terminal identical to the DOS prompt in Windows Do a telnet and check the log file is the most commonly used phrase when troubleshooting a terminal 95 Troubleshooting Guide Telnet GT 400 Terminal User s Guide Choosing a Telnet Client gt The DOS prompt will not function as a telnet client to connect to your terminal HyperTerminal comes with Windows and can be used to create a telnet connection to your terminal It is not recommended because it has limited viewing and saving capabilities We recommend the telnet client PUTTY pronounced PUH tee It has robust saving capabilities and configuration options It can be downloaded for free at the following address http www versiontracker com dyn moreinfo win 16985 The PuTTY developer s site is located at the following address http www chiark greenend org uk sgtatham putty Logging in and out 1 Enter the IP address of your terminal into your telnet client 2 Click A window should appear with accord login on it 3 Enter the login name which is root it is case sensitive 4 Enter the password which is 1520rsi by default it is also case sensitive
12. 98 GT 400 Terminal User s Guide Troubleshooting Guide Telnet Shutting down the terminal via telnet If you would rather shutdown the terminal as opposed to rebooting it the command is shutdown Shutting down the application via telnet When you shutdown the terminal with the poweroff argument you are telling the terminal to completely power down completely However if you run that same script but give it the nop argument you are telling the terminal to shutdown only the application but leave Linux running For our purposes keeping Linux running is really only useful if you want to start the application in verbose mode which we ll cover in the next section The command is closeapp This will shutdown the application and return you to the Linux shell prompt Starting the application in verbose mode After you ve run the shutdown script with the nop argument you can start the application again If you start it in verbose mode you ll see a lot of messages during the start up that should help you diagnose what is going on gt When you re ready to take the terminal live again you should reboot it Avoid leaving a terminal on your live site running in verbose mode because will put unnecessary strain on your terminal The command is vstartapp Accessing a Demo Terminal Through Telnet mp These instructions ONLY apply to a terminal that has never been connected to a network 1 Using a cross over cable connect a computer
13. AMG 7 EMPLOYEE MANAGEMENT MENE i 3235 San Fernando Road Unit 1 C Los Angeles California www AMGsystem com info amgsystem com 1 800 960 3735 12 Ingersoll Rand Security Technologies This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Installation Manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglemente sure le materiel brouilleur du Canada 2008 Ingersoll Rand Company ALL RIGHTS RESERVED Document Part Number 70100 7500 Revision 3 0 June 2008 Windows is a trademark of Microsoft Corporation The trademarks used in this Manual are the property of the trademark holders The use of these trademarks in this Manual should not be regarded as infringing upon or affe
14. Press More Press Remove User Press YES 79 Command Menu Reference User Management GT 400 Terminal User s Guide List Credentials List Credentials is used to list all credentials Default none associated with a user Select the user and then Range none select List Credentials Dependencies none Who A site administrator can list the credentials for a user at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press List Users Scroll to the name of the user for which you want to list credentials using 509 Press the middle key to select the user Press Credential Menu Press _ List Credentials Credentials can be edited from this menu See the other topics in this section for more information Add Credential Add Credential is used to add any type of Default none credential to a user s profile Select the user Range none Then select the type of credential to add to the Dependencies none profile Who A site administrator can add a new credential at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press 7 List Users Scroll to the name of the user to which you want to add a credential using 509 Press the middle key to select
15. Setup Menu Press Network Setup Press More Press Set WebSvr Port Enter the web server port Press Enter 59 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set Static DHCP Set Static DHCP is used to either set a static IP address for the terminal or to use DHCP If DHCP is enabled enter an IP address to switch to static If static is enabled press DHCP to switch to DHCP Default Range Dependencies Who DHCP none none A network administrator should set Static DHCP during initial terminal setup 1 Log into the terminal as an administrator mp See Administrator Authentication page 33 for more information Press Setup Menu Press Network Setup Press More Press Static DHCP a N enable DHCP press DHCP To enable a static IP address press Static IP enter the IP address and press Enter To Set RealTimelnteraction When Real Time Interaction is enabled the terminal will send interactions as they happen in real time When Real Time Interaction is disabled the terminal will send interactions only when a synchronization takes place The display of this menu will indicate the current state of Real Time Interactions If it is disabled press enable to enable Real Time Interactions If it is enabled press disable to disable it Default Range Dependencies
16. Who enabled none none A site administrator should enable or disable Real Time Interaction to conform to the site design requirements 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Network Setup Press More Press RealTimelnteraction Press Enable or Disable a N 60 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Display Setup The Display Setup menu is used to configure information that is displayed on the LCD screen Set CompanyName The Company Name is the first line of text that is Default Schlage displayed on the terminal screen It can be Range none changed to any line of text Dependencies none Who A site administrator can change the company name at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press __ Display Setup Press Set Company Enter the company name Press Enter a N 61 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Edit Time Format Edit Time Format is used to edit a time format specification that is already contained in the terminal Time formats control the way the time is displayed on the terminal screen Select the time
17. 8 9 Press Enter Enter the duration using the format HH MM SS 10 Press Enter 11 Press to toggle each day of the week and or holiday 12 Press 85 Command Menu Reference User Management GT 400 Terminal User s Guide List Bookings List Bookings lists all of the bookings punches Default none etc for a particular user Range none Dependencies none gt This information is only accurate to within the Who A site administrator can list bookings last host synchronization for a user at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press List Users 4 Scroll to the name of the user for whom you want to list bookings using Press the middle CY key to select the user 5 Press More 6 Press List Bookings Add User Add User creates a new user profile in the Default none terminal Enter the user s RPIN credential Other Range none properties may be configured after the user is Dependencies none added Who A site administrator can add a new user to the terminal at any time 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press C Add User 4 Enter the 5 Press Enter mp The terminal must check the host system at this poin
18. Dependencies Who 0 0 250 none A site administrator can edit the threshold at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press _ List Users 4 Scroll to the name of the user for which you want to edit timezones using 509 Press the middle key to select the user 5 Scroll to the threshold listing using 509 Press the middle key to edit the threshold 6 Enter the threshold 7 Press Enter 76 GT 400 Terminal User s Guide Command Menu Reference User Management Edit Timezone Edit timezone is used to change the timezone that is associated with a user s profile Select the user Then select the timezone you want to associate with that user s profile Default Range Dependencies Who none none none A site administrator can change the timezone associated with a user s profile at any time 1 Log into the terminal as an administrator 2 Press User Management 3 Press List Users key to select the user 6 Press _ List Timezones select the timezone mp See Administrator Authentication on page 33 for more information 4 Scroll to the name of the user for which you want to edit timezones using 509 Press the middle 5 Scroll to the timezone listing using 509 Press the middle key to edit timezones 7 Scroll to the tim
19. It s very convenient when you need to move to say RecogSys Src Python RSITerm rather than typing out the full path you can type cd R Tab S4 Tab P Tab RSIT Tab If there are multiple directories that start with the same letter you ll need to fill in enough letters to tell the shell what you want to auto fill Viewing Terminal Processes with ps The ps command is used to view a list of all the processes running in the terminal If you ve ever used the Task Manager in Windows viewing the Processes tab is basically the same thing If you do a on an active terminal you ll see a number of python2 4 RSITerm pyc listings These are all of the active processes or threads of the terminal application If you don t see any python2 4 processes running it means your terminal application has stopped To use the command type ps at the prompt and press Enter Rebooting the terminal via telnet When you are having trouble with your PC often the first thing to do to clear the issue is to reboot it the same is mostly true for the GT 400 And just as you wouldn t yank the power cable out of your PC to restart it you shouldn t power cycle the GT 400 before trying to reboot it gracefully If you are unable to reboot through the command menus or the host server command you can reboot it through the telnet session The command is restart After you ve entered this command the terminal may take up to a minute to shut itself down
20. Qa directories commands and files in Linux are case sensitive Pay very close attention to case when entering text because the difference between checking the status and deleting the entire file system can be an upper case letter Also bear in mind that you are in potentially dangerous territory here Linux is not as forgiving as other operating systems when it comes to making changes if you delete a file it is deleted forever there is no undo or Recycle Bin However as long as you have a host connection you can simply reboot and the host server will give back everything you deleted when it synchronizes If the login is successful you should see a prompt This is the Linux shell prompt 6 To logout of the telnet session type exit and press enter from anywhere in the shell 96 GT 400 Terminal User s Guide Troubleshooting Guide Telnet Using PuTTY 1 a fF N 10 11 Enter the IP address for the terminal mp See Terminal Status on page 88 for information on obtaining the terminal s IP address Enter the telnet port number 23 Click the Telnet radio button Enter a title for the new profile Click Save to save the profile If you have created a profile for this terminal in the past you can select the profile from the list and click Load Click Telnet Uncheck the box labeled Return key sends Telnet New Line instead of M Click Session Save the profile again by clicking Save before op
21. Side cover will pop off gt Figure 3 15 Removing the Side Covers 22 GT 400 Terminal User s Guide Terminal Installation Removing Installing Side Covers Installing Side Covers 1 Place outside ridge of side cover under edge of terminal body 2 Rotate side cover toward terminal body 1 and snap into place Figure 3 16 Installing the Side Covers 23 Terminal Installation Attaching the Terminal to the Wall GT 400 Terminal User s Guide Attaching the Terminal to the Wall Plate Remove dust and debris from the mounting site before attaching the terminal Dust debris 1 can seriously affect the performance of the terminal Choose the standard Phillips head screws or the security head screws for installation mp A special tool is required to install and remove a security head screw f Security Head Screw Phillips Head Screw Figure 3 17 Installation Screw Choices Terminal should already be hanging from wall plate Rotate terminal toward the wall plate Make sure not to pinch or damage any wiring Make sure that the screw holes in the body of the terminal are aligned with the screw holes in the wall plate Lower Screw Holes Install two 2 screws into the lower screw holes Attach side caps gt See Removing installing Side Covers on page 22 Figure 3 18 Installation Screw Choices 24 Terminal Setup Network
22. format you want to edit Then use the symbols listed below to edit the specification gt This function is available only when the terminal is in demo mode or stand alone mode Default Range Dependencies Who none none none A site administrator can edit a time format at any time e Hour 24 hour clock as a number 00 23 e 91 Hour 12 hour clock as a number 01 12 e 9eM Minute as a number 00 59 e S6p Locale s equivalent of either AM or PM e 555 Second as a number 00 61 e 96X Locale s appropriate time representation e 96Z Time zone name no characters if no time zone exists 1 Loginto the terminal as an administrator mp See Administrator Authentication page 33 for more information Press Setup Menu Press __ Display Setup Press Date Time Format Press __ Edit Time Format a N Press List Formats 7 Scroll to the format you want to edit by using Press the middle key to select the time format Cv 8 Press Edit Format Spec 9 Enter the format specification using the symbols listed above 10 Press Enter 62 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Add Time Format Add Time Format is used to add a time format Default none specification that is contained in the terminal Range none Time formats control the way the time is displayed Dependencies none on the ter
23. you may wish to change it for security The command is simple 1 Atthe prompt type passwd root This tells the shell you wish to change the password for the user root The change password dialog will appear 2 Enter the new password Be sure to conform to the requirements 3 Enter the password again The password is now changed Navigating the file system Once you re at the prompt you are communicating with the terminal at a command line level Think of it like the DOS prompt in Windows With DOS you may navigate the hard drive of your computer With telnet you may navigate the SD card of the GT 400 There are commands you can use to navigate the directories view files and start or stop programs Some of the most useful commands will be listed below such as cd tail cat and ps and they are safe to experiment with as often as you want as long as you are sensitive to the case Changing Directories with cd The command is used to move from directory to directory For example if you type cd RecogSys at the first prompt you will be moved to the RecogSys directory gt The main directory is called root so if you are ever asked to cd to root simply type anywhere and you will be taken to the main directory gt One of the most useful features in Linux is filename directory auto fill Change directories to RecogSys except instead of typing all of RecogSys out simply type in the R and press the Tab key on the keyboard
24. 22 Installing Side COV6ers oci ce oet edicit cot ice eae a eue eor une taser eee di a ety 23 Attaching the Terminal to the Wall Plate 2 24 Table Contents GT 400 Terminal User s Guide TOFMINGl SQUID CH 25 Network Mode Configuration 2 eene eene cease enne 25 Using the Terminals Command Menus 2 25 Using the Terminal s Web nnne nnns 26 Verifying Synchronizatiohi ceno 27 Check the Terminal Status in the Terminal Command 27 Change the Ready Screen Message ccccceeeeeeeeeeeneeeeeaeeeeeaeeesaeeeeeaeeeseaeeeseaeesseaeeeseaeeeseaeeeseaeeessaeees 27 Check the RSITerm log File From a Telnet 27 Demo Mode Configuratior Hep che Pto iie ce rece d Ed e et reus 28 Creating the Site Administrator 0 2 2 2 nennen enne enne nennen nre nnns enne nnne 29 Create the Site Administrator 29 Shutting Down the Terminal esses eene nnne 29 Shutting Down the Terminal Using the Terminal Interface ssseseeseeeneeenneennnens 29 Shutting Down th
25. CLI access as a troubleshooting testing or debugging step 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press CmdLine Setup Press Enable Disable a A 47 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set Time amp Attend Set Time amp Attend is used to enable or disable time and attendance mode for the terminal When enabled the user will be prompted to punch in or out before the hand verification When disabled the user will not be given the choice to punch in or out and the terminal or host will automatically punch the user in or out The display of this menu will indicate the current state of the Time and Attendance Mode option If it is disabled press Enable to enable Time and Attendance Mode If it is enabled press Disable to disable it Default Range Dependencies Who Disabled none none A site administrator should set this option during initial setup of the terminal 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Time amp Attend Press Enable Disable a Set Terminal Time Set Terminal Time is used to set the time ona terminal running in demo mode Other
26. Holidays List Holidays lists all holidays for the terminal Default Range Dependencies Who none none none A site administrator can list holidays at any time 1 Loginto the terminal as an administrator Press Management Menu Press Holiday Menu Press List Holidays a N information mp See Administrator Authentication on page 33 for more information From here many other functions can be accessed See the other topics in this section for more 53 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Add Holiday Add Holiday is used to set and configure holidays for the terminal Enter the holiday name start time and end time to build a holiday Default Range Dependencies Who none none none A site administrator can add a holiday at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Management Menu Press Holiday Menu Press Add Holiday Enter the name of the holiday Press Enter Enter the holiday start date and time Press Enter Enter the holiday end date and time Oo WM 10 Press Enter 54 400 Terminal User s Guide Command Menu Reference Setup Menu Network Setup The Network Setup menu is used to configure information that will be used by
27. Mode Configuration e Do not apply power to the terminal until you understand the network setup procedure mp The terminal should be synchronized with the host application before creating any content on the terminal If content is created on the terminal before it is synchronized with the host application content may be lost when synchronization occurs Using the Terminal s Command Menus 1 sure the host application is running 2 Create and configure the terminal on the host application 3 Plug the P1 connector into the socket on the back board of the terminal 4 Observe the terminal screen for messages indicating that the host application is starting done when the hand logo appears 5 Configure the following terminal network settings using the terminal interface mp the terminal is not configured only the command menus that are needed for synchronization will be displayed when e and are pressed e Host Password Use the alpha numeric keypad to enter the host password The password must match the password of a valid host account reminder it must be at least 8 characters long with at least one uppercase letter and at least one number gt See Set Host Password on page 57 for more information e Host URL Use the alpha numeric keypad to enter the host URL Host Server s IP address The entire address must be entered i e http 192 168 1 25 not 192 168 1 25 gt See Set Host URL on page 57 for
28. Slide your thumb to the side of the terminal LIFT UP SLEEVE Your sleeve is interfering with the read attempt Slide your sleeve away from the body of the terminal Table 7 1 Messages Displayed During Verification 92 GT 400 Terminal User s Guide User Education LED Bar Indications LED Bar Indications Idle Event LED Connected to host Blue application Not connected to host Amber application BSP corrupted Red Table 7 2 LED Bar Indications When the Terminal is Idle During Verification Table 7 3 LED Bar Indications During Verification a Beeper will only sound if beeper is enabled See Set Beeper for more information During Enrollment Operation Event Beeps LED During Keypad Entry Keystroke accepted 1 per keystroke change After ID Entry OK place hand 1 Slow blinking amber ID number not in database 2 no change User locked out Timezone violation After Hand Placement image captured 1 White Purple ID verified 1 Green ID not verified try again 2 Red ID refused 2 Red Event Beeps LED OK place hand Slow blinking amber Hand image captured White Purple Bad hand placement try again Blinking red Table 7 4 LED Bar Indications During Enrollment a Beeper will only sound if beeper is enabled See Set Beeper for more information 93 User Education Cleaning th
29. appear to be unresponsive Wait for three 3 minutes for the terminal s processes to time out before attempting to perform any other actions 1 Operating System Loading e Description Terminal screen illuminates and LED bar cycles through its colors e Duration 30 seconds e Completion the LED bar turns blue 2 Software Update gt f you are opting to use the Discovery Tool to configure your terminal you would use it during this stage e Description The terminal checks the host server to see if it needs to download any updates to its software This application functions only if the terminal is connected to a network that is also running a host application Software updates should be loaded into the host application e Duration 1 second if skipped to 10 minutes if configured here and software is downloaded e Completion if not skipped it is complete when no updates are found on the host server 3 Terminal Application loads gt f you are opting to use the terminal s web server or command menus to configure your terminal you would use one or the other after this stage e Description The time and attendance application starts e Duration approximately 90 seconds e Completion the date and time are displayed on the terminal LCD 4 Terminal Synchronization e The terminal performs a partial synchronization with the host application gt See Partial Sync Now on page 87 for more information Important Informati
30. should create a schedule for purging interactions If interactions are not cleared on a schedule and the SD card gets close to being full the terminal will display the message SD Card Capacity Low When this message is displayed interactions should be cleared immediately aD If the SD card becomes full users will not be able to authenticate until the interactions are cleared The Delete Sent Interactions function will clear only those interactions that have been sent to the host application See Delete Sent Interactions on page 89 for more information Terminal Installation Terminal Placement The recommended height for the terminal s platen is between 40 and 48 inches 102 122 cm from the finished floor This height conforms to the Americans with Disabilities Act ADA standards 40 inches is recommended for ADA standards All terminals within a site should be placed at the same height The terminal should be out of the path of pedestrian and vehicular traffic 40 48 102 122 cm Figure 3 1 Terminal Installation Height Make sure that the terminal is not exposed to excessive airborne dust direct sunlight water or chemicals Figure 3 2 Terminal Installation Location Terminal Installation Removing the Terminal from the Box GT 400 Terminal User s Guide Removing the Terminal from the Box 1 Remove any accessories from the box 2 Remove the packing materials from the
31. so the stone faces up in its normal position Slide your right hand onto the platen rather like an airplane landing at the airport Slide your hand forward until the web between your index and middle finger stops against the web pin Keep your hand flat You should feel the surface of the platen on your palm and the underside of your l fingers Close your fingers together until they touch the finger pins and watch the hand diagram on the terminal display There are small LEDs on the hand diagram that correspond with the finger pins Your thumb should be held wide to the side The LEDs turn off when you have properly placed your LEDs fingers If an LED remains on a finger is not in proper PECES contact with a finger pin ys P Terminal Face Hand Placement on Platen 91 User Education Read Score GT 400 Terminal User s Guide Read Score When a user verifies his her hand a score of the verification quality is generated The score is displayed on the terminal s display after a successful verification The score can be found in the interaction data for the verification This information is viewable in the Host Application The score number on the display reflects how accurately the user s hand is placed on the platen Scores that vary greatly between low and high numbers are indicative of inconsistent hand placement Scores above 50 are indicative of improper hand placement or of a drastic change i
32. the conduit beyond what is needed to make the required connections to the back board Figure 3 12 Wire Tabs You may need to run the cable and then attach the connectors in order to fit cables through necessary holes and or slots GT 400 Terminal User s Guide Terminal Installation Making Back Board Connections Making Back Board Connections 4D Use caution when making connections to the back board to avoid damage Be aware of possible damage due to electrostatic discharge ESD ESD is of particular concern when working on carpeted surfaces and in dry environments Use a ground strap to minimize ESD concerns Q DO NOT apply power until you are ready to configure the terminal 4D DO NOT connect backup battery if using until after main power has been supplied 1 Connect the earth ground The earth ground connection is made to the ground on the terminal Bundle all ground connections into one crimp lug and attach the lug to the ground pin with a 8 32 nut Connect the ethernet cable to the ethernet connection socket inside the terminal casing DO NOT apply power until you are ready to configure the terminal Connect the P1 plug to the twisted pair per the following Pin 1 Ground Pin 2 Power gt See Important Information on page 7 for further instructions 4 If using the optional backup battery locate the backup battery relay but DO NOT connect backup battery until after the main power has been connecte
33. the CLI Client by typing in the following at the prompt Python RSICLIClient pyc 127 0 0 1 8090 When prompted for password enter 1520 You will see the Ready gt prompt if you successfully started the CLI Client Enter the following to list the sent interactions in the terminal in XML format Ready sia 7 Enterthe following to list the unsent interactions in the terminal in XML format Ready gt Save the output of ia and sia commands into a file and write an XML parser to parse the interactions and retrieve the information as necessary 103 Troubleshooting Guide Summary GT 400 Terminal User s Guide Summary To summarize the most common steps used to troubleshoot a terminal are e Telnet to view the terminal s log file and check processes e Terminal Status either through the command menus or the terminal s web server e to view specific database information records on the terminal Lastly keep in mind that rebooting the terminal is a perfectly acceptable way of troubleshooting a problem Just be sure to do it through the terminal command menus or telnet do NOT power cycle the terminal to reboot it Also keep in mind that rebooting may only be a temporary resolution if the problem continues to arise accessing at the log file and trying to understand what the terminal is doing at the time of failure will be critical in resolving the problem 104 Tips and Tricks Terminal Time Out e t
34. the user Press Credential Menu Press Add Credential Scroll to the type of credential you want to add using Press the middle Navigational Key to cv select the credential type Input the credential using the appropriate reader 80 GT 400 Terminal User s Guide Command Menu Reference User Management No Hand Enroll No Hand Enroll can be used to enroll a user who cannot perform normal enrollment or verification or to enroll a user who is not present If the user has previously enrolled using normal enrollment the hand template will be deleted after no hand enrollment If the user needs to go back to using hand verification the user must be re enrolled using the normal enrollment process mp See Enroll User on page 78 for more information Default Range Dependencies Who none none User must be entered into the terminal before the user can be enrolled A site administrator can enroll a user using no hand enroll at any time 1 Loginto the terminal as an administrator 2 Press User Management 3 Press _ List Users user Press More Press No Hand Enroll Enter the EPIN Press Enter on Oo mp See Administrator Authentication on page 33 for more information 4 Scroll to the name of the user you wish to enroll using Press the middle key to select the Cv 81 Command Menu Reference User Management GT 4
35. to synchronize data immediately 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Sync Now Reboot Reboot will perform a CPU reset of the terminal Pressing Reboot will start the reboot process The reader will appear to power down and then start the boot up process Default Range Dependencies Who none none none An application developer tester or any individual under the guidance of a technical support representative can reboot the terminal as a troubleshooting testing or debugging step 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Reboot 87 Command Menu Reference Maintenance Menu GT 400 Terminal User s Guide Terminal Status The information contained in the Terminal Status menu is tremendously important in troubleshooting a terminal problem The first step of determining the cause of nearly any problem with the terminal is knowing what software versions the terminal is running and verifying that those versions are expected or up to date The following will be displayed Default Range Dependencies Who none none none A site administrator can access this information at any time e CommLibVer the version of the communi
36. to view the factory settings of the terminal most likely as a troubleshooting step e User Capacity number of users that can be stored e BPUType type of biometric processing unit e BoardRevision version of the internal hardware MemorySizeMB total capacity of the SD card e SerialNum serial number Model model number e Credential Reader Type all available credential reader types 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Security Menu 3 Press Factory Settings 72 GT 400 Terminal User s Guide Command Menu Reference Security Menu Reject Threshold At each verification attempt the hand placement is compared to the user template A score that reflects how closely the placement and the template match is assigned The lower the score the closer the match The reject threshold defines the minimum score that must be attained for verification Set Reject Threshold Set Reject Threshold is used to set the biometric Default 75 reject threshold for all users enrolled in the Range 30 255 terminal who do not have an individual reject Dependencies none threshold For increased security use a lower Who A site administrator should set this number For increased convenience use a higher the terminal number A site administrator can also change gt A reject threshold set a
37. unlock a door to which a terminal is attached or to activate any other device attached to the relay Default Range Dependencies Who 0 None 0 is defined as OFF None A site administrator can set the amount of time the relay will fire and remain active 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set Door Unlock Time Enter the door unlock time in seconds Press Enter a N Set CR Terminator String Set CR Terminator String is used to define a bar code credential s terminator string Press Set CR Terminator String and set the string as necessary Default Range Dependencies Who 3232000 None None A site administrator can define bar code terminator strings to comply with site specifications 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set CR Terminator String Enter the CR terminator string Press Enter a N 51 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set Beeper Set Beeper is used to enable or disable the Default Enabled audible beep on the terminal The display of Range none this menu will indicate the current state of Dependencies n
38. 00 Terminal User s Guide Edit EPIN An EPIN is used for verification if the HPU becomes non functional Select the user Then add an EPIN to the user o EPIN should be used as an emergency backup function only when the HPU fails EPIN is not intended for regular use as it will compromise security Default Range Dependencies Who none none User must be entered into the terminal before an EPIN can be added A site administrator can add an EPIN to any user s profile 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press List Users 4 Scroll to the name of the user you wish to enroll using 509 Press the middle key to select the user Press More Press Edit Enter the EPIN Press Enter on Oo QC 82 GT 400 Terminal User s Guide Command Menu Reference User Management Edit Access Grant Edit Access Grant is used to edit an access grant for a particular user Access grants are used to grant access to a user for a particular recurring time period Access grants override timezones Select the user Then select the access grant you want to edit gt Access grants timezones should not be used in the same site Default Range Dependencies Who none none none A site administrator can edit an access grant at any time
39. Create 34 Important Information 7 Installing Side Covers 23 Interface Terminal 31 Introduction 1 K Keys Types 5 L Language Set 68 LED Bar Indications During Enrollment 93 During Idle 93 LIFT UP SLEEVE 92 List Bookings 86 Credential 80 User 74 Locale Time Zone Setting 39 Logical Name Set 55 M Messages During Verification 92 Middle Name Edit 38 Min High Res Update Count 69 MOVE THUMB 92 N Network Mode Configuring 25 No Hand Enroll 81 Number of Tries 70 92 Partial Sync Now 87 PLACE HAND 92 Placement Terminal 11 Placements Per Try 70 Precautions Power 7 Principles of Operation 2 Printer Setup 21 R Read Score 92 Ready String Set 67 RealTimelnteraction Set 60 Reboot Terminal 87 Reject Threshold 73 Remove User 38 79 REMOVE HAND 92 Removing Side Covers 22 Terminal from box 12 RSITerm log 27 S Security Menu 68 Set CLI Access Pwd 71 CompanyName 61 Date 39 Date Format 67 Host DBSync 56 Host Passwords 57 Host URL 57 Host Username 55 Language 68 Locale Time Zone 39 Logical Name 55 Passwords 71 Ready String 67 RealTimelnteraction 60 Reject Threshold 73 108 GT 400 Terminal User s Guide Index Time 40 Time Format 64 User Data 35 WebServer 56 Setup Clear 68 Printer 21 Terminal 25 Shutdown Terminal 89 Shutting Down Terminal 29 Side Covers Installing 23 Removing 22 Site Administrator Account Create 29 Creating from termina
40. Enter the baud rate a N Press Enter 46 GT 400 Terminal User s Guide GT 400 Terminal User s Guide Command Menu Reference Setup Menu General Setup Set Terminal Date Set Terminal Date is used to set the date demo terminal If the terminal is in a networked mode the terminal will get the date from the host server Using the keypad enter the date according to the following format mm dd yyyy Default Range Dependencies Who none none none A site administrator should set the date of a demo terminal during initial setup 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set Terminal Date Enter the current date Press Enter a N CmdLine Setup CmdLine Setup enables or disables command line interface CLI access to the terminal The display of this menu will indicate the current state of the CmdLine Setup option If it is disabled press Enable to enable CLI access If it is enabled press Disable to disable it This option should normally be disabled for security reasons Default Range Dependencies Who Disabled none none A site administrator application developer tester or any individual under the guidance of a technical support representative can disable or enable
41. Guide 106 Accessing Command Menus 33 Add Credential 36 80 Date Format 66 Holiday 54 Time Format 63 Timezone 45 User 86 Attaching the Wall Plate 16 Authority Edit 36 75 B Back Board Connections 19 Basic Operations 31 Biometric Setup 69 Biometrics 1 Bookings List 86 Cleaning Terminal 94 Clear UserDB 72 Clear Setup 68 CLI Access Pwd Set 71 Command Menus 2 Accessing 33 CompanyName Set 61 Configuration Terminal 8 Configuring Demo Mode 28 Network Mode 25 Terminal 21 Create ID Numbering System 34 Site Administrator Account 29 User from terminal 35 Credential Add 36 80 List 80 Index D Database Synchronization 2 Date Set 39 Date Format Add 66 Edit 65 Set 67 Delete Sent Interactions 89 Demo Mode Configuration 28 Demo Terminal Accessing through telnet 99 E Edit Authority 36 75 Date Format 65 EPIN 81 82 First Name 37 Holiday 53 Middle Name 38 Threshold 37 Time Format 62 Timezone 35 44 77 Enroll LED Bar Indications 93 No Hand 81 Site Administrator Account 29 User 34 78 ENTER ID 92 Entering Text 105 EPIN Edit 82 Ethernet Switches 7 F Factory Settings 72 returning terminal to 101 First Name Edit 37 H Hand Geometry 91 Hand Placement 91 Holiday 107 Index GT 400 Terminal User s Guide Add 54 Edit 53 Holiday Menu 53 Host DBSync Set 56 Host Passwords Set 57 Host URL Set 57 Host Username Set 55 ID INVALID 92 ID Numbering System
42. Network Mode 56 Set WebSOerVver oet ertet teat ve Dee ede gea 56 Set Host PassWOEFd a Evtl EE Retos aan n ona pei En E DR e E 57 Set Host e T TT dca eater 57 SeteLPISmoPOH cortesia mieten E eer i ceto Ete Con E ee 58 Set XMERPGSVEPOTLFT sic otii ret bc cere em E rto s ee rrt eo wea Le nr ra 58 Svr 56 a 59 WEDSVE POP nn cet 59 OA prr 60 Set RealTimelnteractioh Dua re s 60 61 Set 04 61 cates tan aa 62 Add Time Format reete a vows poe ide ewe D p 63 64 E 65
43. Set Print Bookings 5c edere t tee te t erede sb e eed dei tuc teet epa 46 Set Baud aite it ene E Cr das a AA EE b ie a 46 General Setup RED E 47 Set Tie amp Attend i etae rerba ee Fave refe P Rata 48 Set Fermimal TiMe 48 Set LocaleTitmezOne cce voe Sa Pu oa das 49 Set IDLO MM 49 Set LogFile 5 6 50 Set CR Num of Prefix O Aa cent cci rec bt t erred e t rt s v ree ve 50 Set Door nlock TImes iiie sese Fase ha d rods 51 Set CR Terminator String ie RE ent c eg cec 51 SOL BOC POM soi oti nete UE ee ria tria ERE EO RR te a RES 52 Holiday Menu ritiro re ote nt ea ete a ke dee Ces ec 53 Edit Holiday i e ni Rd e un obe id v n P 53 LIST 53 Add Holiday 2 5 er a i REGERE TERM ERE 54 Network Setups uti itt ied e Ce taire ca cree M dates teet E Eee 55 Set Logical Name RE 55 Set Host UsernalTie see A AA AEE EEA E 55 Go StandAlone Mode
44. T is not Command configure the terminal in the has started using the desired and the web Menus Software Update Stage terminal s keypad server is not convenient the command menus can be used similar to F Series network setup Table 2 1 Terminal Configuration Options a The Discovery Tool does not necessarily need to be used for software updating The terminal command menus or the terminal s web server can be used but the terminal will need to be rebooted in order to run the software update again GT 400 Terminal User s Guide Important Information Start up Sequence Start up Sequence When you apply power to a terminal it goes through the start up sequence First the operating system loads Then the terminal checks to see if there are any software updates from the host application Finally the terminal application loads The table below shows the available options for configuration in the red columns Stage Description Terminal DCT Command Web Options Behavior Menus Server OS Loading LED Flash Cycle n a 2 Software Update Single beep Yes8 i followed by Press G for more time 00 une Press e and to terminal screen skip this stage 3 Terminal Enter ID date Yes Yes n a Application and time displayed on the terminal screen 4 Terminal n a Synchronization a Each connection attempt may take up to three 3 minutes During that time the terminal may
45. TD LM 74 EiSt SOLIS duties ree xd Sine OR Yr 74 d a Phe eta e od Fe 75 Edit AUNOU eem e te ERR GR Ee I EBORE MEA o ET 75 Edit Threshold RR ERU P cede Ee e E Rr D eve E O eoo 76 Edit Titmezone Gate i ef EDT EUR ERE TO 77 cass TE 78 kast BOOKING 78 Generate PUNCH weiss Hove Pct RR C 79 Remove Sel 79 Eist Credentials tee 80 Add Credentials cce tend erro eie te e Cd a C ese 80 No Hand Etnroll 22 TEIN erit D S ret ove TER en 81 ters aadataaisnsudvesicds eats 82 Edit Access Grants td ete 83 Eist Access Grants eiit eate ter cena cv a ra aA DR Fe Vel 84 Add Access eee eere ie va nr dee e TORRE 85 L
46. The Sector s market leading products include electronic and biometric access control systems time and attendance and personnel scheduling systems mechanical locks and portable security door closers and exit devices steel doors and frames architectural hardware and technologies and services for global security markets 408 341 4110 www schlage com www ingersollrand com 2008 Ingersoll Rand Company Limited P N 70100 7500 Rev 3 0 06 08
47. access tries Min High Res Update Count Min High Resolution Update Count defines the Default 3 number of verifications that must take place in Range 0 31 order for users to be completely migrated to high Dependencies Functions only when Template resolution templates only This feature would be is set to Hybrid or Auto switch Tom magnis raadon Who A site administrator should set this value to indicate the number of positive verifications required to fully migrate users to G Series high resolution templates 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Security Menu Press Biometric Setup Press Min High Res Update Count Enter the minimum high resolution update count Press Enter a 69 Command Menu Reference Security Menu GT 400 Terminal User s Guide Placements Per Try Placements Per Try defines the number of hand placements allowed during a verification attempt Once the number of placements has been exceeded the user ID will be locked out of the terminal until a site administrator verifies at the terminal For increased security use a lower number For increased convenience use a higher number gt A try is the presentation of a credential ID during a verification attempt A placement is the presentation of a hand to the hand reade
48. ady to enroll the user at this time go to step 7 of Enroll a User on page 34 Setting User Data Most user data can be set at the host application and passed to the terminal through synchronization Any user data set at the terminal will be overwritten by user data entered into the host application See the host application documentation for more information Edit Timezone 1 mp See Edit Timezone on page 77 for more information Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press List Users Scroll to the name of the user you wish to edit using Press the middle navigational key to Cv select the user Scroll to the timezone listing using 559 Press the middle navigational key to change the timezone Scroll to the timezone you want to add to the user profile using Press the middle navigational Cv key to select the timezone 35 Basic Operations Setting User Data GT 400 Terminal User s Guide Edit Authority mp See Edit Authority on page 75 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press List Users 4 Scroll to the name of the user you wish to edit using 559 Press the middle navigational key to select the user 5 Scroll to the authority listing using 0 Press
49. ample if you have 10 000 or less users use a four digit RPIN If you have more than 10 000 users use a five digit RPIN Enroll a User mp See Enroll User on page 78 for more information 1 Ensure the user has been created in the terminal mp See Add User on page 86 for more information 2 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 3 Press User Management 4 Press Edit User 5 Press _ List Users 6 Scroll to the name of the user you wish to enroll using 59 Press the middle navigational key to select the user Press Enroll User Follow the prompts on the terminal screen for hand placement mp A user may also be enrolled without using a hand for verification See No Hand Enroll on page 81 for more information 34 GT 400 Terminal User s Guide Basic Operations Setting User Data Create a User from the Terminal 1 a N mp Users should be created using the host application mp See Add User on page 86 for more information Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press __ Add User Enter the user s RPIN and press Enter The screen may display Host Unavailable Create New User Are You Sure Press YES mp This message will be displayed if the terminal is running in standalone mode If you are re
50. ase with the user s ID number To gain access the user enters his or her ID number using the terminal keypad or uses an optional built in card reader The terminal prompts the user to place his or her hand on the terminal s platen The terminal compares the hand on the platen with the user s unique template If the templates match the terminal records the transaction for processing Database Synchronization Synchronization when used in this guide refers to the process by which the database is updated on both the terminal and the host application Synchronization only occurs on networked terminals When synchronization occurs the terminal and the host application compare their databases and make sure they both have the most current data Every synchronization results in the host and terminal databases being identical Examples e A user punches in on the terminal When synchronization occurs the punch transaction is sent to the host application e A user is created on the host and added to the terminal When synchronization occurs the terminal requests any changes from the host and the host sends the new user to the terminal Command Menus Command menus are the menus in the terminal that are used to configure the terminal The command menus can be accessed by pressing Se and then within three 3 seconds from the ready screen If the terminal is a new terminal and has no users the command menus will immediately appear After the adm
51. cations library used by this terminal software e Sentinteractions the number of interactions that have been sent by the terminal to the host e Interactions the number of interactions that have not yet been sent to the host e HPUVersion the biometric processing software version e AppVersion the application software version e UsedDiskSpace the amount of space that has been used on the SD card e AvailableDiskSpace the amount of space left on the SD card e TotalDiskSpace the total amount of space on the SD card e UserCount the number of users that are stored in this terminal e DBSyncStatus the current status of database synchronization e BSPVersion the version of the board OS used by this terminal e Address the IP address of the terminal 1 Loginto the terminal as an administrator gt See Administrator Authentication page 33 for more information 2 Press Maintenance Menu 3 Press Terminal Status 4 The list can be viewed by using 509 88 GT 400 Terminal User s Guide Command Menu Reference Maintenance Menu Delete Sent Interactions Delete Sent Interactions also clears interactions from the database on the terminal The database contains all interactions with the terminal Only interactions that have been sent to the host application will be cleared from the database when Delete Sent Interactions is used amp b Delete Sent Interactions MUST be perfo
52. connection through the wall mark the rear cable entry hole on the wall plate Lower Mounting Holes Cable Entry Hole Figure 3 7 Leveling the Terminal Step Two GT 400 Terminal User s Guide Terminal Installation Wall Preparation 6 Remove the wall plate and nail Upper 7 Drill upper and lower mounting holes Mounting Holes For a concealed wiring connection drill a V2 hole in the center of the outlined rear cable entry hole gt Additional holes may be drilled to enlarge hole for concealed wiring connection if necessary For a surface conduit wiring E connection ensure the conduit is ep routed securely to the desired Lower conduit entry point Mounting Holes 8 Clear all dust and debris away from the terminal mounting location Cable Entry Hole Figure 3 8 Drill Holes 15 Terminal Installation Attaching the Wall Plate GT 400 Terminal User s Guide Attaching the Wall Plate aD These directions and provided hardware are for installation on a hollow wall only For installation on a solid wall other means should be used 1 Pull all wires through holes in wall if necessary make sure wires are clear of wall plate 2 Install the four auger style fasteners that have been provided into the mounting hole locations Then use the four provided screws to attach the plate to the wall Figure 3 9 Attaching the Wall Plate GT 400 Terminal User s Guide Terminal Insta
53. cting the validity of any of these trademarks Recognition Systems LLC reserves the right to change without notice product offerings or specifications No part of this publication may be reproduced in any form without the express written permission of Recognition Systems LLC Recognition Systems LLC is a wholly owned subsidiary of Ingersoll Rand Company Limited and operates through its Ingersoll Rand Security Technologies business sector under the brand name Schlage Table of Contents VATFOGUCTION 1 The Least ou Should Know sate uuo ioter ite en i ee CORR LER ERR RE cee el 1 MiXeu EIER 1 silere EDI 1 Principles of Operation 2 Database 00 eene enne nennen nnns 2 Cd 2 Command Menus e edad ved uiis e esae RR RR DL e de 2 Verificato pm 2 ECCLE 3 Specifications vec eee EE 4 5 Ibm 5 7 Network Setup and Ethernet 7 Power on and Shutdown 2 7 Synchronize the reader before enrolling a
54. d 5 Make other back board connections as necessary Use the diagram below as a reference Power Barrel Connector RS 232 RX TX GRD Modem Socket Modem RJ11 Audio USB not yet functional Power Two pin Phoenix Connector Printer USB Ethernet Socket under terminal casing Tamper Contacts Remote Module NC1 NC2 RS 485 Tx RS 485 Rx GND Earth Ground Battery Backup Relay NC COM NO Figure 3 13 Back Board Connections Terminal Installation Attaching the Ferrite Clip GT 400 Terminal User s Guide Attaching the Ferrite Clip The ferrite clip must be attached to the terminal s power cord in order to be FCC compliant 1 Make a loop in the power cord approximately six 6 inches from the power supply The loop will keep the clip from sliding on the power cord 2 Clamp the ferrite clip over the loop Make sure the tabs fully engage 6 15 cm 20 GT 400 Terminal User s Guide Terminal Installation Printer Setup Optional Printer Setup Optional You may want to install a printer to provide a paper receipt of each user booking A booking is the interaction that is recorded each time a user punches in or out of the terminal mp f you want to install a printer after initial terminal setup you will need to shut down the terminal first and then perform the following steps See Shutting Down the Terminal for more information gt At the
55. desired interval s to Dependencies none change the timezone Who A site administrator can edit a timezone at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press Timezone Menu 4 Press List Timezones 5 Highlight the timezone you want to edit using 600 Press the middle key to select the timezone Cv 6 Press List TZlntervals 7 Scroll the interval you want to edit using Press the middle key to select the interval Cv 8 To remove the interval press Remove TZInterval the press YES 9 edit the start time of the interval press Edit StartTime Enter the start time and press C Enter 10 To edit the days of the week for which the interval is effective press Edit DOW 11 Press C_ to toggle each day of the week desired Then press ore 12 To edit the duration press Edit Duration Enter the duration and press Enter 44 GT 400 Terminal User s Guide Command Menu Reference Setup Menu List Timezones List Timezones lists all the timezones for the Default none terminal Range none Dependencies none Who A site administrator can list timezones at any time 1 a Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Timezon
56. e Menu Press List Timezones From here many other functions can be accessed See the other topics in this section for more information Add Timezone ON Oo F M Add Timezone creates an access timezone for Default 0 Always the terminal To create a timezone first enter an Range none ID and then add the start time duration and days Dependencies none to create an interval Timezones can have many Who A site administrator can add a intervals timezone at any time 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Timezone Menu Press Add Timezone Enter the timezone ID any positive number not previously used Press Enter Press AddTZInterval Enter the start time Press Enter Enter the duration Press Enter Press for each day of the week to add to the interval Each press toggles the day on or off Press 45 Command Menu Reference Setup Menu Print Setup The Print Setup menu is used to configure print settings This information is only necessary when a printer is connected to the terminal mp See Printer Setup Optional on page 21 for more information Set PrintBookings Set PrintBookings is used to enable or disable Default Disabled printing of each booking A booking is the Range none interact
57. e Terminal GT 400 Terminal User s Guide Cleaning the Terminal Inspect and clean the terminal regularly to maintain optimum performance Clean the platen side mirror reflector and the window above the platen using a clean cloth dampened with ordinary non abrasive window cleaner Start at the rear corners of the platen and work your way forward 62 DO SPRAY CLEANING FLUID DIRECTLY INTO OR ON THE TERMINAL Q There are NO user serviceable parts inside the terminal 94 Troubleshooting Guide Viewing Terminal Status Via the Terminal The simplest step to take for any problem is simply viewing the terminal status It is useful to see the last network activity in which the terminal was involved If you call technical support you will be asked to provide this information since it lists all of the software versions running in the terminal It is a list containing software versions user database information network information and sync status To access the terminal status screen please see Terminal Status on page 88 Via a Web Browser mb Note the administrator must have an in their user record in order to use the terminal s web browser 1 From a computer on the same network as the terminal open a web browser 2 Enter the IP address of the terminal in the address bar of the web browser and press Enter or click Go The welcome screen should appear Log in with the ID and EPIN of an administrator
58. e Terminal Using 30 ICE IJI mm 31 The Terminal Interface uiia eite cioe aee rera rn nee e RR rr nn sn eu xad 31 Sicul eEsiei mE 32 Tips and Theks arna 33 Terminal diee eod 33 Entering Toxt racie Lc 33 Accessing Command Menus 2 2 2 33 Administrator nenea 33 Creating and Enrolling Users 04 111 nnne 34 Creating an ID Numbering nennen nennen entren nnns 34 GRUT IMMER 34 Create a User from the Terminal ssssssssssssssseeee eene nenne nenne nnne nnne nnns enne 35 Setting Ur Ta EP 35 Edit Tirniezone erede cia creto tenere time ce ab ee de ex ya ee ce Pe 35 E ELE 36 Add Credential iot teneat fe t ee ote et ei ca Ce lek 36 Edit Threshold ae ee ek tree DR EN RNC 37 aM c 37 EE 38 Setting Date and TIME irii 39 Set Locale Time Zone
59. e administrator account is created in the same way as other user accounts The account becomes the site administrator account when the authority level is set to 5 This account can be created either from the terminal or from the host application Use the following process to create the account from the terminal 1 Add anew user mp See Add User on page 86 2 Enroll the new user mp See Enroll User on page 78 3 Change the authority level to 5 mp See Edit Authority on page 75 Shutting Down the Terminal DO remove power without completing the shutting down sequence If you have a terminal with the backup battery option disconnect main power first then disconnect the battery Shutting Down the Terminal Using the Terminal Interface 1 Login to the terminal as an administrator 2 Press Maintenance Menu 3 Press Shutdown 4 Wait until the LED bar is no longer lit 5 You can now safely remove power from the terminal 29 Terminal Setup Shutting Down the Terminal GT 400 Terminal User s Guide Shutting Down the Terminal Using Telnet If the terminal cannot be shut down using the terminal interface see Shutting down the terminal via telnet on page 99 30 Basic Operations The Terminal Interface CO CO O CO Soft Soft Function Function Keys C 2 Keys gt CO Xe LED Bar lem DODE Navigation
60. e next letter or use the navigation keys to proceed to the next letter e navigation keys 50 can be used to move between characters alpha numeric entry Cv fields e Press and e from any command menu to return to the default screen Accessing Command Menus Before performing any programming operations you must be logged into the terminal as an administrator Administrator Authentication 1 Press within three 3 seconds 2 Enter the Credential ID for the administrator account Place your hand for verification The options displayed will vary depending on the user s authority level 33 Basic Operations Creating and Enrolling Users GT 400 Terminal User s Guide Creating and Enrolling Users Creating an ID Numbering System An ID numbering system should be created before entering the first user into the terminal ID Numbers RPINs are used during user enrollment and verification Use the following guidelines when designing an ID numbering system e Each user must have a unique ID number RPIN e RPINs should be the same length gt By making all RPINs the same length the Set ID Length feature can be used See Set ID Length on page 49 for more information The RPIN should be as short as possible so users can remember their ID number To make sure you ll have enough unique RPINs determine the length of RPIN by determining the number of Users needed gt For ex
61. e terminal Each will be indicated in this guide as shown below Type of Key Location and Purpose Symbol Function Key These keys are located on either side of the terminal screen They are used to navigate through the command menus C2 Alpha Numeric Key These keys are located in the terminal keypad They are used to enter letters and numbers into the terminal D Navigation Pad These keys are located to the left of the terminal keypad They are used to navigate through lists displayed on the q terminal screen Cv Table 1 2 Types of Terminal Keys and Corresponding Symbols Introduction Using This Guide GT 400 Terminal User s Guide Important Information Field installers and site administrators should read this section thoroughly before attempting to install or configure a GT 400 site It explains important concepts and lists required administrative operations Network Setup and Ethernet Switches For best performance we recommend using ethernet switches to connect the terminal s to the host rather than ethernet hubs Using ethernet hubs to connect the terminal s to the host may lead to terminal instability If instability is encountered while using ethernet hubs you may need to reboot the terminal s mp See Rebooting the Terminal on page 41 for more information Power on and Shutdown Precautions e If your terminal is equipped with a backup battery it should be connected aft
62. e terminal will be available Who An application developer can change the CLI access password to enhance security or as a troubleshooting testing or debugging step 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Security Menu Press Set Passwords Press Set CLI Access Pwd Enter the CLI access password Press Enter a N 71 Command Menu Reference Security Menu GT 400 Terminal User s Guide Clear UserDB Clear UserDB Clear UserDB will remove all users from the terminal Q This function cannot be undone However all users will be restored to the terminal the next time the terminal synchronizes with a host application Default Range Dependencies Who none none none A site administrator can use Clear UserDB to remove all users from the terminal 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Security Menu 3 Press Clear UserDB 4 Press _ YES Factory Settings Factory Settings Factory Settings is a list of useful information about the factory settings of the terminal Factory settings cannot be edited The following list with be displayed Default Range Dependencies Who none none none A site administrator can use Factory Settings
63. e the memory management in the terminal An administrator may wish to increase the logging capacity if the overall database is small or decrease the logging capacity if the database is large 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set LogFile Size Factor Enter the LogFile Size Factor a Press Enter Set CR Num of Prefix Chars Set CR Num of Prefix Chars defines the number of prefix characters in a bar code credential ID Default Range Dependencies Who 2 None None A site administrator may change the prefix characters to comply with site specifications 1 Log into the terminal as an administrator gt See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set CR Num of Prefix Chars Enter the CR Num of Prefix Chars Press Enter a 50 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Set Door Unlock Time Set Door Unlock Time is used to define the time in seconds that the relay J5 connector will fire and remain active after verification Press Set Door Unlock Time and define the time in seconds starting from verification that the relay will fire and remain active This may be used to
64. enabled press Disable to disable it Default Range Dependencies Who enabled none The web server will not be enabled disabled until the terminal is rebooted A network administrator should set WebServer during initial terminal setup 1 Loginto the terminal as an administrator Press Setup Menu Press Network Setup Press Set WebServer Press Enable or _ Disable Reboot the terminal oa mp See Administrator Authentication on page 33 for more information mp See Rebooting the Terminal on page 41 for more information 56 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Set Host Password The host password is used to authenticate with the host application This password must match a valid user account password on the host application in order for synchronization to occur Default Range Dependencies Who none none none A network administrator should set the host password during initial terminal setup 1 Log into the terminal as an administrator Press C Setup Menu Press Network Setup Press Set HostPassword Enter the host password Press Enter a N mp See Administrator Authentication on page 33 for more information Set Host URL The HostURL is used to authenticate with the host application This URL must match URL of the host application in orde
65. ening the telnet session by clicking Open Once the telnet session is open you can enter commands into the telnet window as described in other sections If you want to log your telnet session click Logging 4 SS PuTTY Configuration Category Session Basic options for your PuTTY session Logging Specify the destination you want to connect to Terminal Host Name or IP address Port Keybo Bell Pe 132 158 0 103 23 Features Window Ielnet Rlogin OSSH Serial Load save or delete stored session Behaviour Translati Saved Sessions Selecti GT 400 Colours Default Settings Connection GT 400 Data Proxy Telnet Rlogin SSH Close window on exit Always Never Only on clean exit Connection type Selection Colours Connection Data SSH Serial 4 SS Putty Configuration Category Session 8 Options controlling Telnet connections n Telnet protocol adjustments COS Handling of OLD ENVIRON ambiguity i BSD commonplace REC 1408 unusual Telnet negotiation mode Features 3 Bo Window Passive Active Appear LI Behavi Translati Proxy Telnet Keyboard 97 Troubleshooting Guide Telnet GT 400 Terminal User s Guide Changing the password Since all terminals come with a default telnet password 1520rsi
66. er power has been applied to the terminal gt See Making Back Board Connections page 19 for more information e network ethernet cable must be connected to the terminal before applying power The terminal establishes itself on the network during start up You will not be able to communicate with the terminal if the cable is not connected before applying power Other connections including optional USB serial or auxiliary relay connections should also be made before applying power The terminal must not be disconnected from its power source without shutting down the application first See Shutting Down the Terminal on page 29 for more information Synchronize the reader before enrolling any users The reader must be synchronized with a host server before creating any content such as enrolling users If users are created on a reader before the first synchronization those users will be deleted from the reader gt See Sync Now on page 87 for more information Important Information Terminal Configuration Options GT 400 Terminal User s Guide Terminal Configuration Options There are three 3 ways to configure a new terminal The table below lists each of the three methods for terminal network setup as well as information on which situations to which each method best applies Setup Option Do I need to use this When do use it Usage Guidelines Discovery amp yes if During Softwa
67. erminal Interface 1 Login to the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Reboot The terminal will shut down and reboot automatically If the terminal cannot be rebooted using the terminal interface see Rebooting the terminal via telnet on page 98 41 Basic Operations Rebooting the Terminal GT 400 Terminal User s Guide 42 Command Menu Reference Command Menu Structure The following is a map of all the commands that can be accessed on the terminal Each command is described in detail in the following sections of this guide Setup Menu Display Setup Security Menu Timezone Menu Set Company Name Clear Setup Edit Timezone Date Time Format Biometric Setup List Timezones Edit Time Format Min High Res Update Count Add Timezone Add Time Format Placements Per Try Print Setup Set Time Format Number of Tries Set PrintBookings Edit Date Format Template Resolution Set Baud Rate Add Date Format Set Passwords General Setup Set Date Format Set CLI Access Pwd Set Terminal Date Set Ready String Clear User DB CmaLine Setup Set Language Factory Settings Set Time amp Attend Set Reject Threshold Set Terminal Time User Management i Set Locale Timezone Edit User Maintenance Menu Set ID Length List Users Partial Sync Now More Enroll User Sync Now Set LogFile Size Factor Last Booking Reboot Set CR Num of Prefix Chars More Terminal Stat
68. erminal will go back one screen level after ten 10 seconds of inactivity The terminal will return to the default screen after thirty 30 seconds of inactivity If you have been performing a function and fail to press a key for thirty 30 seconds you will need to log in as administrator again and start over Entering Text e When you are using the Keypad to enter text such as a last name press to switch to alpha mode Press to switch to capital letters If you need to enter the same letter twice wait a few seconds to proceed to the next letter or use the navigation keys 509 to proceed to the next letter e navigation keys 509 can be used to move between characters alpha numeric entry fields e Press 2 from any command menu to return to the default screen Navigating a Long List The terminal can sometimes contain long lists of items such as time formats or users There are some shortcuts that are useful for navigating through these lists e Press and 0 to skip to the top of the list e Press and 971 skip to the end of the list e Press and to page down Qv e Press and Cv Create an EPIN for the Site Administrator You should create an EPIN for the site administrator If the biometric camera encounters a failure the site administrator will be able to access the command menus through use of the EPIN 105 Tips Tricks GT 400 Terminal User s
69. ezone you want to associate with the user using Press the middle key to Cv 77 Command Menu Reference User Management GT 400 Terminal User s Guide Enroll User Enroll User records a user s hand template for Default none verification After the user has been entered into Range none the terminal site administrator should instruct Dependencies User must be entered into the the user on correct hand placement terminal before enrollment The user must be present for enrollment Who A site administrator can enroll a user after the user has been entered into the terminal Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press __ List Users Scroll to the name of the user you want to enroll using 509 Press the middle key to select the user Press Credential Menu Press C Add Credential Scroll to the name of the user you wish to Enroll using 559 Press the middle key to select the user Press Enroll User Follow the prompts on the terminal screen for hand placement Last Booking Last Booking shows information about the user s Default none last booking or log in Range none Dependencies none gt This information is only accurate to within the Who A site administrator can display the last host synchronization last booking at any time 1 Log into the termina
70. g on before it encountered the problem You can view the log file from your telnet session 1 cdto RecogSys ZODB cd RecogSys ZODB 2 15 as in list to see the list of files in this directory The log file is named RSITerm log Viewing the log file with cat There are a few ways to view the log file If the log file is small the quickest way may be to use the cat command At the prompt type entirelog and press Enter This provides the entire log file which may exceed your window or buffer setting However the last line or last few lines are usually the most important If you see a sync that didn t complete or an exception error message you have likely found the source or your problem Viewing the last few lines of the log file with tail The tail command can be used to look at just the last few lines of the log file The command is recentlog This will show the last 50 lines of the log file by default Saving the log file to your computer If you want to see the entire file or if your technical support representative requests it you can easily save it to a file using PuTTY 1 Before you start the telnet session go to the Logging menu in the PUTTY setup window 2 Select the radio button Log all output to a file 3 In the text field box below enter the name you want the log file to have and click Browse to select the desired save location gt We recommend naming the log file by the terminal s name the da
71. inal The user s last name status IN or OUT and date and time of punch is displayed mp This information is only accurate to within the last host synchronization Default Range Dependencies Who none none none A site administrator can view the last punch into the terminal 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C Last Punch 90 User Education Hand Geometry Reader Basics The terminal is easy to use and non threatening However most people have never used a biometric terminal Training users on how the terminal works and how to use it will eliminate most fears and concerns before they occur Inform the users of these facts The terminal reads the shape of the hand not the fingerprints or palm prints It does not identify people It confirms people s identity It scans with an invisible light of the type used in TV remote controls It does not transfer germs any more than a doorknob or money It does not invade privacy it guarantees it The enrollment process requires three or more reads to collect enough information to create a template Proper Hand Placement For correct consistent hand reads it is very important that your hand is placed on the platen in the same manner every time The following rules apply for proper hand placement on the platen 1 2 If you are wearing a ring rotate the ring
72. information 1 Loginto the terminal as an administrator gt See Administrator Authentication page 33 for more information Press Setup Menu Press General Setup Press Set Terminal Date Enter the current date Press Enter a N 39 Basic Operations User Authentication GT 400 Terminal User s Guide Set Terminal Time mp See Set Terminal Time on page 48 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set Terminal Time Enter the current time Press Enter a User Authentication 1 Enter the credential ID for the user account 2 Place your hand for verification The terminal will display a verification score As long as the score is within the reject threshold the user will be authenticated Checking the Terminal Software Version The terminal software version can be obtained in the Terminal Status command menu mp See Terminal Status on page 88 for more information Updating the Terminal Software Updates to the terminal software can be applied to the terminal using the host application Refer to the host application documentation for more information 40 GT 400 Terminal User s Guide Basic Operations Rebooting the Terminal Rebooting the Terminal Rebooting the Terminal Using the T
73. inistrator has been created verification will be required to access the command menus Verification Verification refers to the process of placing the hand on the terminal platen as a part of the authentication process Authentication consists of entering a user identification number on the terminal s alpha numeric keypad and verification of the hand GT 400 Terminal User s Guide Introduction Features Features LCD Screen The LCD screen shows menus and messages on the terminal LED Bar The LED bar gives a visual indication of terminal status Function Key Function keys are used to select menu options displayed on the LCD screen Navigation Keypad The navigation keypad is used to scroll through lists or to move forward or backward in text fields Alpha Numeric Keypad The alpha numeric keypa used to enter text or numbers into the terminal Hand Placement Guide The hand placement guide gives a visual indication of hand placement on the platen Red LED indicators light when fingers are not in the correct position in relation to the finger pins Finger Pins Finger pins are used to position the hand on the terminal platen Hand Placement Outline The hand placement outline is a visual guide for hand placement on the terminal platen Side Cover The side covers are removable to access screw holes for mounting the terminal to the wall plate Platen The platen is the
74. ion that is recorded when a user punches A printer must be connected to the in or out of the terminal The display of this menu terminal in order to print bookings will indicate the current state of the Set Who site administrator should set this option during initial terminal setup This option can be changed at any time PrintBookings option If it is disabled press Enable to enable PrintBookings If it is enabled press Disable to disable it 1 Loginto the terminal as an administrator gt See Administrator Authentication page 33 for more information Press Setup Menu Press Print Setup Press Set PrintBookings Press Enable Disable a Set Baud Rate Set Baud Rate is used to set the baud rate data Default 9600 transmission speed to be used for the printer Range none Enter the proper baud rate for your printer Dependencies none Consult the documentation that came with your Who site administrator should set this printer to determine the proper baud rate option to match the printer s baud rate during initial terminal setup gt This setting must match the baud rate setting of the printer that is used to print data from the terminal 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Print Setup Press Set Baud Rate
75. ist BOOKINGS uiii eet HOA deat a EM HU EU 86 Add BET 86 Maintenance MENU s rro ete nt EE Eon CE ael EC He DRUG ER EXE TRE CORN 87 Partial Syne NOW m s p e ER dev E ETE 87 SYNC NOW ie s aiite vara etr E eb P Re Fe ai sins 87 Infslerore e 87 Feriminal Status Da sed eed ba LO e oa EE PME T TA EX EXE E La 88 Delete Sent Interactions i oed t eee e ate o ve bred e Ere 89 SUPA OWI zii tierno ttn tree eet vv a eet tento ee ra EA EE e RR 89 Ee UMEN EU 90 East Puhichi 2 ern t prete eb Y are a cree Le t a Re PED OR a e dap Er etre xr Ce E PET 90 MLITec eum ieee 91 Hand Geometry Reader Basics 91 Proper Hand 91 Read Scoret D D 92 Messages Displayed During Verification 92 EED Bar Indications e voe enr tre P here re dee exe er dvs Sols dvd EN Cg CR 93 Er rm TP 93 During Verification L 93 Durno Enrolment nei
76. ist Users 4 Scroll to the name of the user you wish to edit using Press the middle navigational key to Cv select the user 5 Scroll to the name you want to edit using Press the middle navigational key to edit the name cv 6 Enter the name 7 Press Enter 37 Basic Operations Setting User Data GT 400 Terminal User s Guide Remove a User mp See Remove User on page 79 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press _ List Users 4 Scroll to the name of the user you wish to edit using 559 Press the middle navigational key to select the user 5 Press More 6 Press Remove User 7 Press YES 38 GT 400 Terminal User s Guide Basic Operations Setting Date and Time Setting Date and Time mp The date and time are usually set using the host application Set Locale Time Zone mp See Set LocaleTimezone on page 49 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press 7 General Setup Press Set Locale Timezone a Press Set Locale TZ 6 Scroll to the appropriate time zone using Press the middle navigational key to select the time Cv zone Set Terminal Date gt See Set Terminal Date on page 47 for more
77. l 29 Enroll 29 Startup Screens 32 Start up Sequence 8 Static DHCP 60 Status Terminal 88 Sync Now 87 Synchronization Database 2 Test 27 Verifying 27 Telnet Accessing demo terminal 99 Template Resolution 71 Terminal Attaching to wall plate 24 Cleaning 94 Configuration Options 8 Configuring 21 Features 3 Installation 11 Interface 31 Keys 5 Placement 11 Reboot 87 Rebooting Using terminal interface 41 Removing from box 12 Return to factory settings 101 Setup 25 Shutdown 89 Shutting Down 29 Using Telnet 30 Using Terminal Interface 29 Specifications 4 Start up Sequence 9 Status 88 Synchronization Test 27 Time Out 33 Time out 105 Terminal Status Checking 27 Text Entering 105 Threshold Edit 37 Time Set 40 Time Format Add 63 Edit 62 Set 64 TIME RESTRICTION 92 Time Out Terminal 33 105 Timezone Add 45 Edit 35 44 77 Timezone Menu 44 TRY AGAIN 92 U User Add 86 Creating from terminal 35 Enroll 34 78 List 74 Remove 38 79 User Data Set 35 User Menu 74 UserDB Clear 72 Using This Guide 5 V Verification 2 LED Bar Indications 93 Verifying Synchronization 27 WwW Wall Preparation 13 WebServer Set 56 X XMLRPC Svr Setup 59 109 Index GT 400 Terminal User s Guide 110 12 Ingersoll Rand Security Technologies Ingersoll Rand s Security Technologies Sector is leading global provider of products services that make environments safe secure and productive
78. l as an administrator mp See Administrator Authentication page 33 for more information Press User Management Press 7 List Users Scroll to the name of the user for which you want to view the last booking using 509 Press the middle key to select the user Press Last Booking 78 GT 400 Terminal User s Guide Command Menu Reference User Management Generate Punch Generate Punch generates a punch for a particular user Default Range Dependencies Who none none none A site administrator can generate a punch for a user at any time Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press List Users Scroll to the name of the user for whom you want to generate a punch using 509 Press the middle key to select the user Press More Press Generate Punch Remove User Remove User is used to remove a user from the terminal if the user no longer requires access Default Range Dependencies Who none none none A site administrator can remove a user at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press List Users Scroll to the name of the user you wish to Enroll using 559 Press the middle key to select the user
79. ll days in a new year preceding the first Sunday are week 0 9ew Weekday as a number Sunday as the first day of the week 0 6 W Week number of the year Monday as the first day of the week as a number 00 53 All days in a new year preceding the first Monday are week 0 Locale s appropriate date representation Year without century as a number 00 99 9e Y Year with century as a number a N Log into the terminal as administrator Press Display Setup Press Date Time Format Press Edit Date Format Press List Formats Scroll to the format you want to edit by using Press the middle key to select the date format Cv Press Edit Format Spec Enter the format specification using the symbols listed above 10 Press Enter mp See Administrator Authentication on page 33 for more information Press Setup Menu 65 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Add Date Format Add Date Format is used to add a date format Default none specification that is contained in the terminal Range none Date formats control the way the time is displayed Dependencies none Who A site administrator can add a date on the terminal screen Many date formats are already included in the terminal Enter the name for the new date format Then use the symbols listed below to add the specification Punctuation such as a colon
80. llation Hang Terminal and Run Wires Hang Terminal and Run Wires 1 If the side covers are attached to the terminal they must be removed before hanging the terminal on the wall plate See Removing Installing Side Covers on page 22 for more information Slide slots in terminal over hooks on wall plate Allow terminal to rest against the wall while performing the following steps Figure 3 10 Hang the Terminal from the Wall Plate Terminal Installation Hang Terminal and Run Wires GT 400 Terminal User s Guide 3 There are several options for running the wiring to the terminal a Run wiring through hole in wall plate b Run wiring through slot in terminal Remove shaded c wiring through battery cover material if using aol material removal required option c in battery cover drill V4 hole in battery cover indentation and use utility knife to remove excess material Figure 3 11 Terminal Wiring Options 4 Tuck wires under tabs on terminal to minimize risk of crimping wires 5 Follow all local electrical codes when routing wire and making the terminal connections For concealed wiring pull the terminal wiring through the 12 cable entry hole Ensure there is at least twelve inches of extra cable beyond what is needed to make the required connections to the back board For conduit wiring pull an extra twelve inches of cable through
81. manually assigned using the discovery tool The web server homepage will ask for a Credential ID and an Epin On initial startup the default Credential ID is root and the is 1520rsi mp This login account root 1520rsi will self destruct when the terminal completes it s first synchronization Any future attempts to log in to the terminal s web server must be with a valid administrator user record and the user record must contain an EPIN Set the terminal logical name which must be the logical name set during terminal creation on the host application The logical name can be found through the host or through the discovery tool Set the Host URL as http and the host machine s ip address Set the Host User Name as the user name set during the host application installation Set the Host password as the pass set during the host application installation Click submit An update confirmation should appear indicating that the entered fields were updated Click Back Check the LED bar to ensure it has turned blue It may take a minute Click on Display Terminal Status Check the DB Synchronization Status field to verify a DBSync was made 26 GT 400 Terminal User s Guide Terminal Setup Network Mode Configuration Verifying Synchronization There are a number of ways to quickly verify that your terminal is synchronizing with the host application Check the Terminal Status in the Terminal Command Menus 1 Press C Mai
82. middle key to select the time Cv zone Set ID Length By using this feature the terminal will Default 6 automatically accept an ID entry once the correct Range none number of digits have been entered Dependencies none Who A site administrator who wants to Ail IDs in the system MUST NOT exceed this convenience of users at the terminal can set this feature to the length If an ID exceeds this length a user will desired length not be able to enter it 1 Log into the terminal as an administrator gt See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set ID Length Enter the ID length Press Enter a N 49 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set LogFile Size Factor Set LogFile Size Factor will define a percentage of disk space the SD card to be used for the log file When that size is exceeded the terminal will automatically create a backup of that log file and a new log file will be generated The backup log will be located in the same directory RecogSys ZODB Default Range Dependencies Who 10 0 80 Back up LogFiles need to be removed manually This can be done through telnet with the rm command rm RSITerm log1 A site administrator can define the disk space used by the log file to optimiz
83. minal Default Range Dependencies Who English none none A site administrator should set this value during initial configuration of the terminal 1 Log into the terminal as an administrator mp See Administrator Authentication page 33 for more information 2 Press Setup Menu 3 Press Display Setup 4 Press Set Language 5 Scroll to the language you want to use by using Press the middle key to select the Cv language 6 Press Enter Security Menu Clear Setup Clear Setup Clear Setup can be used to restore all of the settings on the terminal back to their original state Clear Setup will perform the following actions e setup values will be returned to defaults including sync settings e all databases will be cleared e g user database interaction databases etc Default Range Dependencies Who none none none A site administrator can use Clear Setup at any time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Security Menu 3 Press Clear Setup 4 Press YES 68 GT 400 Terminal User s Guide Command Menu Reference Security Menu Biometric Setup The Biometric Setup Menu is used to configure the level of security at the terminal Biometric security is determined by a combination of template resolution and the number of
84. minal screen Many time formats are Who A site administrator can add a time already included in the terminal Enter the name format at any time for the new time format Then use the symbols listed below to add the specification Punctuation such as colon comma and period may be used mb This function is available only when the terminal is in demo mode or stand alone mode e Hour 24 hour clock as a number 00 23 e 54 Hour 12 hour clock as a number 01 12 e M Minute as a number 00 59 e Sep Locale s equivalent of either AM or PM e 555 Second as a number 00 61 e 96X Locale s appropriate time representation e 96Z Time zone name no characters if no time zone exists 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press __ Display Setup Press Date Time Format Press Add Time Format Enter the name of the new format Press Enter Enter the format specification using the symbols listed to the right Press Enter o Oo N 63 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set Time Format Set Time Format is used to set the time format that will be used to display the time on the terminal screen gt This function is available only when the terminal is in demo mode or stand alone mode Default Range Dependencies Who
85. more information e Logical Name Use the alpha numeric keypad to enter the name of the terminal It must match the name of the terminal created on the host server mp See Set Logical Name on page 55 for more information 25 Terminal Setup Network Mode Configuration GT 400 Terminal User s Guide Host Username Use the alpha numeric keypad to enter the username It must match a username of a valid host account mp See Set Host Username on page 55 for more information Wait until the terminal LED turns blue indicating host application has been found Verify the date and time on the terminal They will be correct if the terminal is synchronizing If necessary verify database synchronization mb See Verifying Synchronization on page 27 for more information Using the Terminal s Web Server 1 10 11 12 13 14 15 Add a new terminal using the host application under Master Terminal Collection with the desired terminal s logical name Power up the unit and press e and during the host connection search to force application startup and proceed to the Enter Id menu Open an internet browser Enter the terminal s ip address in the url address bar e Ifthe terminal has never been on a network it s default ip address is 192 168 1 110 e Ifthe terminal has previously been on a network it will have been automatically assigned an ip through DHCP which can be found using the discovery tool The ip may also be
86. mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Network Setup Press More Press Set XMLRPCSvr Port Enter the XMLRPC server port Press Enter N 58 GT 400 Terminal User s Guide Command Menu Reference Setup Menu XMLRPC Svr Setup XMLRPC Svr Setup enables or disables the XML Default enabled RPC server The display of this menu will indicate Range none the current state of the XML RPC server If it is Dependencies none disabled press enable to enable the XML RPC Who A network administrator should set server If it is enabled press disable to disable it XML RPC server during initial terminal setup 1 a N Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Network Setup Press More Press XMLRPC Svr Setup Press Enable or Disable Set WebSvr Port Set WebSvr Port defines the port you will use to Default 80 connect to the terminal s Web Server Range None Dependencies Site s network specifications Who A site administrator may change the web server port from default to comply with a site s network specifications Oo OF Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press
87. n the physical appearance of the hand When this occurs emphasize the importance of sliding the hand onto the platen and keeping the hand flat Re training and practice should lower a user s score It might be necessary to assign an individual user reject threshold if the user has a mild disability Re enrollment might be necessary to create a new user template Messages Displayed During Verification Various messages can appear on the terminal s display during hand verification If you enter your ID number but do not place your hand on the platen the terminal will time out in about 25 seconds You can immediately end this time out by pressing ore Message Definition PLACE HAND The platen is ready to receive your hand for verification OK lt user name gt You are verified proceed REMOVE HAND Remove your hand and place it on the platen again Follow proper hand placement rules TRY AGAIN Your attempt was rejected Repeat verification following proper hand placement rules TIME RESTRICTION You are not authorized to punch in at this time If this seems to be in error contact your supervisor about time restrictions ID INVALID Your rejections exceeded the maximum number of tries allowed Wait until a supervisor has verified and try again or call your supervisor ENTER ID You entered your ID number incorrectly or your access time is restricted MOVE THUMB Your thumb is interfering with the read attempt
88. nal is fully booted Press e and then one Press Set Host DBSync Press Disable Wait until the LED bar turns amber indicating the terminal is fully booted and running in demo mode Configure the following terminal settings e Set Locale Time Zone mp See Set LocaleTimezone on page 49 for more information e Set the date mp See Set Terminal Date on page 47 for more information e Set the time mp See Set Terminal Time on page 48 for more information 28 GT 400 Terminal User s Guide Terminal Setup Creating the Site Administrator Account Creating the Site Administrator Account The first time the terminal is booted up there are no user accounts The first user account that is assigned to the terminal will be the site administrator account This can be changed later but this account must be created before any other actions can be performed mp The first user can be created using the host application Once the user is assigned to the terminal the user will be added to the terminal when the terminal synchronizes for the first time gt We recommend creating an for the site administrator account at this time This will allow the terminal s web server to be used once the terminal is online See Edit on page 82 for more information EPIN is already a user attribute but will be empty until a value is entered for the first time Create the Site Administrator Account The sit
89. ntenance Menu 2 Press Terminal Status mp See Terminal Status on page 88 for more information 3 Scroll down until you can view DBSync Status It should read DBSync Completed Change the Ready Screen Message From the host application 1 Change the ready string for the terminal 2 Run Sync Now At the terminal 1 View the LCD and verify the ready string has changed Check the RSITerm log File From a Telnet Session 1 Starta telnet session with the terminal gt See Telnet on page 95 for more information 2 RecogSys ZODB and press Enter 3 Type cat RSITerm log and press Enter 27 Terminal Setup Demo Mode Configuration GT 400 Terminal User s Guide Demo Mode Configuration m When the terminal is started for the first time the synchronization screen will be displayed When the terminal is not connected to a host application synchronization will not occur and the terminal should be switched to standalone mode See Go To StandAlone Mode Network Mode on page 56 for more information Plug the P1 connector into the socket on the back board of the terminal Observe the terminal screen for messages indicating the terminal is searching for the host application Press eS and then within three 3 seconds If you do not perform this action the terminal will continue to start up Observe the terminal screen for the message Starting Application When the hand logo disappears the termi
90. ny nennen nnne 7 Terminal Configuration Options sssessssssssesseeeseeeeene nennen nennen nenne nnns 8 5 9 Server Network nnne 10 Cleaning Interactions 2 t eut es te lec ate deae beet aeneus 10 11 Terminal Placement eere eara eee 11 Removing the Terminal from the BOX nennen nnne enn n nennen nnne nennt rrr nennt nennen nnns 12 Wall Preparation tepore tet eel i e eb TRE RELIER R 13 Attaching the Wall Plate cene e E A shane denen n eeu dre AATE eee dun 16 Hang Terminal and Run 17 Making Back Board 19 Attaching the Ferrite 20 Printer Setup Optional 21 Configuring the 0 44 0 00000 21 Removing Installing Side en 22 Removing Side Covers sssssssssssssssseseeeeee eene enne ennt enn ten een rns senten
91. ogram that runs within a telnet session It allows you to explore the actual database users interactions etc If your log is not giving you very much information you could choose to explore the terminal through the CLI to see if you can determine what the problem is There is integrated help within the CLI which you can access by typing h at the prompt The most useful basic activities are viewing interactions that have been sent to the host server and viewing the total interaction list If for example you are looking for a user s punch record and there is no record of it in the host you should be able to see if it actually happened by checking the interaction records through the CLI Qs all of telnet the CLI is a place where care must be taken when entering commands Logging in and out Be sure to exit this client properly at all times If you do not exit properly it will still be running when you leave telnet and you won t be able to get into it again without rebooting the terminal Starting the CLI 1 cdto RecogSys Src Python RSITerm 2 python2 4 RSICLIClient pyc and press Enter The login prompt should appear 3 Atthe prompt enter 1520 You should now be presented with the CLI prompt Exiting the CLI 1 close at the prompt Wait to be returned to the telnet prompt Viewing help The CLI comes with contextual help which you can view by entering h at the prompt Saving the output to a text file on yo
92. om application The GT 400 terminal provides proof positive employee identification and includes the sophisticated operating features one expects in a modern time and attendance terminal Because of this unique combination of capabilities the GT 400 terminal provides the most accurate and flexible time and attendance data collection terminal available Biometrics Schlage offers hand geometry terminals one of the most widely used biometric technologies for time and attendance applications Hand geometry technology uses the size and shape of the person s hand to verify the user s identity Schlage biometric solutions also offer multi authentication options Smart card proximity and magnetic stripe readers can be integrated into the terminals to provide an extra layer of security customized to the application requirements Some of the world s largest providers of time and attendance systems recommend Schlage s HandPunch terminals as part of their total solution By using biometric technology corporations reduce payroll costs and eliminate buddy punching fraud Introduction Principles of Operation GT 400 Terminal User s Guide Principles of Operation The GT 400 terminal uses low level infrared light optics and a CMOS IC chip camera to capture a three dimensional image of the hand Using advanced microprocessor technology the terminal converts the image to an encrypted electronic template It stores the template in a datab
93. on Server Network Considerations GT 400 Terminal User s Guide Server Network Considerations Your network configuration may be configured with firewalls or security software that is designed to report or deny certain operations For this reason certain features and commands in the GT 400 terminal listed below may not work or cause the terminal to be inoperable if your network denies those actions These include e The terminal s XML RPC server gt See XMLRPC Svr Setup on page 59 and Set XMLRPCSvr Port on page 58 for more information e The terminal s web server gt See Set WebServer on page 56 and Set WebSvr Port on page 59 for more information e The terminal s CLI server if accessed outside of telnet mp See CmaLine Setup on page 47 and Set CLISrv Port on page 58 for more information gt f the CLI is accessed with telnet it will function normally If you wish to use any of these features we recommend that you test them on your network to make sure that they function before utilizing them on a live installation If any of these features do not work they can easily be disabled through the terminal command menus or through your host application None of these features are required for database synchronization Clearing Interactions Interactions are saved on the terminal indefinitely Therefore interactions must be periodically purged in order to make room for new interactions The site administrator
94. one Wh0o A site administrator can enable or the beeper If it is disabled press Enable to disable the beeper enable the beeper If it is enabled press Disable to disable it 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press More Press Set Beeper Press Enable or Disable a N 52 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Holiday Menu Holidays are used to provide a break in a normal timezone Edit Holiday Edit Holiday is used to edit holidays already set Default up in the terminal The holiday end date begin Range date end time begin time and name may allbe Dependencies edited Who none none none A site administrator can edit a holiday at any time 1 Log into the terminal as an administrator 2 Press Management Menu 3 Press Holiday Menu 4 Press List Holidays C Edit Name 7 Entera new value for the field you have selected Press Enter mp See Administrator Authentication on page 33 for more information 5 Scroll to the appropriate holiday using 00 Press the middle key to select the holiday Cv 6 Press Edit End Date Edit Begin Date Edit End Time Edit Begin Time or Repeat Step 6 until all desired fields have been edited List
95. r during a verification attempt Default Range Dependencies Who 3 0 31 none A site administrator specifies this value in coordination with Number of Tries to indicate how forgiving the terminal will be during verification 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Security Menu Press Biometric Setup Press Placements Try Enter the number of placements per try Press Enter a N Number of Tries Number of Tries defines the number of verification attempts allowed for a user Once the number of tries has been exceeded the credential ID will be locked out until a site administrator verifies at the terminal For increased security use a lower number For increased convenience use a higher number gt A try is the presentation of a credential ID during a verification attempt A placement is the presentation of a hand to the hand reader during a verification attempt Default Range Dependencies Who 3 1 99 none A site administrator specifies this value in coordination with Placements Per Try to indicate how forgiving the terminal will be during verification 1 Log into the terminal as an administrator gt See Administrator Authentication page 33 for more information Press Security Menu Press Biometric Setup Press N
96. r for synchronization to occur Default Range Dependencies Who none none none A network administrator should set HostURL during initial terminal setup 1 Log into the terminal as an administrator Press C Setup Menu Press Network Setup Press Set HostURL Enter the host URL Press Enter a N mp See Administrator Authentication on page 33 for more information 57 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Set CLISrv Port Set CLISrv Port defines the port that will be used Default 8090 to connect to the terminal s Command Line Range None Interface CLI Dependencies Site s network specifications Who A site administrator may change the port from the default to comply with site specifications 1 Log into the terminal as an administrator mp See Administrator Authentication page 33 for more information Press Setup Menu Press Network Setup Press More Press Set CLISrv Port Enter the CLI server port Press Enter oc N Set XMLRPCSvr Port Set XMLRPCSvr Port defines the port that will be Default 8090 used to connect to the terminal s XMLRPC Range None server Dependencies Site s network specifications Who A site administrator may change the port from the default to comply with site specifications 1 Loginto the terminal as an administrator
97. re Update When there are Configuration 4 Terminal doesn t have stage of terminal start up number of terminals in Tool DCT application software on it With a computer varying physical or OR 2 The default BSP or application software that comes on the terminal needs to be updated or replaced with a customized version No if 1 The terminal has BSP or application software on it AND 2 The BSP or application software on it doesn t need to be updated or replaced by a customized version geographic locations but on the same LAN the DCT can set them up quickly and efficiently The administrator must remember that the FN button needs to be pressed at each terminal so there is adequate time to perform setup It will either be a two person task with one person on site to relay the status of the terminal to the admin or the admin will need to be near the terminal Terminal Web Yes if DCT was not used to After terminal application The web server is the No if DCT was used to configure the terminal during the Software Update Stage Server configure the terminal in the has started from a web fastest and most user Software Update Stage browser friendly way to setup No if DCT was used to terminals as long as an configure the terminal during application is already the Software Update Stage present Terminal Yes if DCT was not used to After terminal application If the DC
98. rmed on a regular basis If not the SD card could become too full and cause the terminal to malfunction Default Range Dependencies Who none none none A site administrator can use Delete Sent Interactions to remove old information that is no longer necessary in order to create room on the SD card for new information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C Maintenance Menu 3 Press _ Delete Sent Interactions 4 Enter the number of days of the log to retain Enter zero 0 to delete all the interactions 5 Press Enter Shutdown Shutdown is used to properly shut down the terminal The terminal screen will indicate that the terminal is shutting down Wait until the LED bar is no longer illuminated before removing power This process must be performed to safely remove power from the terminal Default Range Dependencies Who none none none A site administrator must use the shutdown process before removing power from the terminal for any reason 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Shutdown 89 Command Menu Reference Last Punch GT 400 Terminal User s Guide Last Punch Last Punch Last Punch shows the last punch into the term
99. ser s Guide Command Menu Reference Setup Menu Set Date Format Set Date Format is used to set the date format Default none that will be used to display the date on the Range none terminal screen Dependencies none gt This function is available only when the format at any time Who A site administrator can set a date terminal is in demo mode or stand alone mode a N Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Display Setup Press Date Time Format Press Set Date Format Scroll to the format you want to use by using KS Press the middle key to select the date format Cv Set Ready String a Ready String is the line of text that is Default Enter ID displayed below the company name on the Range none terminal screen It can be changed to any line of Dependencies none text Who A site administrator can change the ready string at any time 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Display Setup Press Set Ready String Enter the ready string Press Enter 67 Command Menu Reference Security Menu GT 400 Terminal User s Guide Set Language Set Language is used to change language on the ter
100. surface upon which the hand is placed for verificaton Figure 1 1 Terminal Features Introduction Specifications GT 400 Terminal User s Guide Specifications Size 8 inches 20 32 cm wide by 11 18 inches 28 40 cm high by 7 52 inches 19 10 cm deep with optional battery backup height is 12 04 inches 30 58 cm Weight 5 60 Ibs 2 54 kg 6 90 Ibs 3 13 kg with optional backup battery Power 12 VDC nominal 10 8 to 13 5 VDC 4 5 Watts max linear power supply recommended Transient Protection 8 000 volts all terminals Reverse Voltage Protection on power input Environment Operating 32 F to 158 F 0 C to 70 Relative Humidity 5 to 95 non condensing Non operating storage 40 F to 185 F 40 C to 85 C Verification Time less than one second Date Retention 3 years using a standard internal lithium battery Transaction Buffer memory card dependant Baud Rate 9600 to 115200 bps Communications TCP IP over Ethernet 10 100 Base T Function Keys 8 programmable soft keys Alarm Monitoring Unit Tamper Relay Output 1 250 VAC 10A Battery Backup optional 2 hour minimum run time Table 1 1 Terminal Specifications GT 400 Terminal User s Guide Introduction Using This Guide Using This Guide Types of Keys There are three types of keys used to make entries into th
101. t the user level will this value at an existing site if there is override this setting a need to increase security or user convenience 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Security Menu Press Set Reject Threshold Enter the reject threshold Press Enter a 73 Command Menu Reference User Management GT 400 Terminal User s Guide User Management Edit User Edit User is used to edit a user that is already Default none entered in the terminal Range none Dependencies none Who A site administrator can edit a user in the terminal at any time 1 Log into the terminal as an administrator mp See Administrator Authentication page 33 for more information 2 Press User Management 3 Press Edit User 4 Press List Users 5 Scrollto the appropriate user using Press the middle key to select the user Cv 6 From here many other functions can be accessed See the other topics in this section for more information List Users List Users displays a table showing all users Default none associated with the terminal The table also Range none displays the RPIN user authorization and in out Dependencies none status mp This information is only accurate to within the Who A site administrator can list the users in the terminal at any time last host s
102. t to ensure that the RPIN is not already in use This process can sometimes take a long time Wait until the next screen appears before pressing any other buttons 6 User is entered at this point To configure other properties for this user see the other topics listed in this section 86 GT 400 Terminal User s Guide Command Menu Reference Maintenance Menu Maintenance Menu Partial Sync Now If changes to users are made to the terminal that need to be immediately implemented Partial Sync Now can be used Partial Sync Now will start a database synchronization process between the terminal and host application as soon as possible Only user adds and edits are transferred during Partial Sync Now No users will be removed during Partial Sync Now Default Range Dependencies Who none none none A site administrator can use Partial Sync Now to synchronize user data immediately 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Partial Sync Now Sync Now If changes are made to the terminal that need to be immediately implemented Sync Now can be used Sync Now will start a database synchronization process between the terminal and host application as soon as possible Default Range Dependencies Who none none none A site administrator can use Sync Now
103. te and time that the log file was saved and save it to your desktop 4 Gobackto the Session category and click Save gt This will create a log file for every telnet session you make to this terminal Be careful not to over write the log file meaning if you close the session and create a new one the log file from the previous session will be over written Before you start another telnet session either move the log file or turn off logging in that session 100 GT 400 Terminal User s Guide Troubleshooting Guide Telnet Returning the Terminal to Factory Settings If you have been using a terminal in demo mode and want to convert it to network mode you must first delete the database and log files on the terminal This can be done either through telnet or through the terminal interface Through Telnet 1 Access the terminal through telnet mp See Accessing a Demo Terminal Through Telnet on page 99 for more information 2 RecogSys ZODB and press Enter 3 Type rm and press Enter Through the Terminal Interface 1 Clearthe terminal setup gt See Clear Setup page 68 for more information 2 Clearthe user database mp See Clear UserDB on page 72 for more information 3 Reboot the terminal mp See Reboot on page 87 for more information 101 Troubleshooting Guide Telnet GT 400 Terminal User s Guide The Terminal Command Line Interface CLI The command line interface CLI is a pr
104. th a user s profile at any time e 1 Last Punch e 2 Last Punch User Management e 3 Last Punch User Management Maintenance e 4 Last Punch User Management Maintenance Setup e 5 Last Punch User Management Maintenance Setup Security 1 Log into the terminal as an administrator 2 Press User Management 3 Press List Users the middle key to select the user 6 Enter the authority level 7 Press Enter mp See Administrator Authentication on page 33 for more information 4 Scroll to the name of the user for which you want to change the authority level using 59 Press Cv 5 Scroll to the authority listing using 509 Press the middle key to edit the authority 75 Command Menu Reference User Management GT 400 Terminal User s Guide Edit Threshold Each time a user verifies at the terminal a number that represents the closeness of the match between the template created at enrollment and the actual hand is recorded The threshold is a number that represents how close the match must be for verification The threshold is generally set at the terminal level If a particular user cannot verify under the terminal s threshold a personal threshold may be set at the user level In this way the level of security is not compromised for all users on the terminal A threshold set at the user level will override the threshold set at the terminal level Default Range
105. the middle navigational key to edit the authority Cv level 6 Enter the authority level for the user 1 5 7 Press Enter Add Credential gt See Add Credential on page 80 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press _ List Users 4 Scroll to the name of the user you wish to edit using 669 Press the middle navigational key to select the user Press Credential Menu Press Add Credential Press RPIN Enter the RPIN Press Enter QC 36 GT 400 Terminal User s Guide Basic Operations Setting User Data Edit Threshold mp See Edit Threshold on page 76 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press _ List Users 4 Scroll to the name of the user you wish to edit using Press the middle navigational key to Cv select the user 5 Scroll to the threshold listing using 59 Press the middle navigational key to edit the threshold Cv level 6 Enter the threshold 7 Press Enter Edit Name mp See Edit Name on page 75 for more information 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press C L
106. the terminal to communicate with the host application This information is only necessary when the terminal is used in network mode Set Logical Name Set logical name is used to set the name of the Default G Series Handreader terminal on the TCP IP network If the terminal Range none will be running in network mode this name must Dependencies none match the logical name for the terminal recorded Who A network administrator should set in the host application for synchronization to the logical name during initial occur terminal setup 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Network Setup Press Set LogicalName Enter the logical name for the terminal Press Enter a N Set Host Username The host user name is used to authenticate with Default none the host application This user name must match Range none a valid user account user name on the host Dependencies none application in order for synchronization to occur Who A network administrator should set the host user name during initial terminal setup 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press Network Setup Press Set HostUser Enter the user name for the host application Press Enter
107. time 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press _ List Users 4 Scroll to the name of the user for which you want to list access grants using 50 Press the Cv middle key to select the user 5 Press Access Grant Menu Press List Access Grants From here many other functions can be accessed See the other topics in this section for more information 84 GT 400 Terminal User s Guide Command Menu Reference User Management Add Access Grant Add Access Grant is used to add an access grant Default none to a particular user Access grants are used to Range none grant access to a user for a particular recurring Dependencies none time period Access grants override timezones Who A site administrator can add an Select the user Then add an access grant to the access grant at any time user mb Access grants and timezones should not be used in the same site 1 Loginto the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press C User Management 3 Press List Users 4 Scroll to the name of the user for which you want to edit an access grant using 509 Press the middle key to select the user Press Access Grant Menu 5 6 Press Add Access Grant Enter the start time using the format HH MM SS
108. time this user s guide was printed only the Epson USB Receipt printer is supported 1 Connectthe receipt printer to the terminal s USB port 2 Power the receipt printer aD The receipt printer must be powered on and connected to the terminal via the USB port before the terminal is powered on After you have powered on and configured the terminal perform the following 1 Enable PrintBookings gt See Set PrintBookings on page 46 for more information 2 Setthe baud rate gt See Set Baud Rate on page 46 for more information 3 Enable printing on the host application By default the terminal will print the following on the receipt Date and time of booking User name User s credential ID Verification result Punch status in or out e Configuring the Terminal You must configure the terminal before completing installation Go to Terminal Setup on page 25 Follow the configuration instructions for your terminal network or demo mode 21 Terminal Installation Removing Installing Side Covers GT 400 Terminal User s Guide Removing Installing Side Covers The side covers must be removed in order to attach the terminal to the wall plate mp The terminal may be shipped without the side covers attached Side Cover Figure 3 14 Terminal Covers Removing Side Covers 1 Locate slot on bottom of side cover Insert a small screwdriver into slot 2 Rotate screwdriver gently
109. to the terminal 2 Access the Internet Protocol TCP IP settings for your computer mp See the documentation for your operating system for more information or contact your system administrator for help 3 Setthe IP address to 192 168 1 112 mp Your computer will not communicate with a network after changing this setting You will need to write down your computer s TCP IP settings and change them back when you are finished working with the terminal if you need to connect to a network 4 Open a telnet session to 192 168 1 110 or the IP address of your terminal using a telnet client of your choice a command prompt will not work properly gt f the terminal has never been on a network the IP address will be 192 168 1 110 If the terminal has been on a network the IP address may be different If you cannot determine your terminal s IP address see Returning the Terminal to Factory Settings on page 101 to reset your terminal 5 Atthe accord1 Login prompt type root At the password prompt type 1520rsi You are now accessing the root directory of the terminal 99 Troubleshooting Guide Telnet GT 400 Terminal User s Guide The Terminal Log File This log file resides in the terminal and provides a very clear picture as to what s going on in the terminal If you are experiencing any kind of issue your first step should be to check the terminal s log file This usually points out the last task the terminal was workin
110. top of the terminal 3 Liftthe terminal from the box Do not touch the underside of the terminal face Figure 3 3 Removing the Terminal from the Box GT 400 Terminal User s Guide Terminal Installation Wall Preparation Wall Preparation b These directions and provided hardware are for installation on a hollow wall only For installation 1 on a solid wall other means should be used Measure and mark a point 49 inches 124 5 cm from the surface of the finished floor le TB Leveling This point is used by the leveling Hole hole where the top center point of the terminal should be mounted 49 inches At 49 inches the unit s platen will 124 5 cm be 40 inches from the floor Finished Floor y Figure 3 4 Measurements for Terminal Installation Drive a small nail into the wall at the mark For a solid wall pre drill a 1 8 hole Insert nail into the hole Figure 3 5 Leveling the Terminal Step One Terminal Installation Wall Preparation GT 400 Terminal User s Guide 3 the wall plate from the leveling hole located near the top of the wall plate 4 Use a bubble level to ensure that the wall plate is level Figure 3 6 Leveling the Terminal Step Two 5 Mark the locations of the two upper mounting holes and the two lower mounting holes Upper Mounting Holes For a concealed wiring
111. umber of Tries Enter the number of tries Press Enter a N 70 GT 400 Terminal User s Guide Command Menu Reference Security Menu Template Resolution Template Resolution defines the template Default Dependent on kinds of readers in the resolution for the terminal Choose Low to use network If the network contains only only low resolution templates for enrollments and G Series readers the default is High verifications Choose High to use only high If the network contains F Series and resolution templates for enrollments and G Series readers the default is Low Range Low or High Dependencies none Who A site administrator specifies this value to configure a network of hand readers that are migrating from F Series to G Series verifications 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Security Menu 3 Press C_ Biometric Setup 4 Press Template Resol 5 Select the template resolution mode using 659 6 Press Enter Set Passwords Set CLI Access Pwd Set CLI Access Pwd sets the password for Default none command line access to the terminal CLI access Range Must match host application is only available if all other conditions for enabling password CLI access have been met Dependencies Other conditions for CLI access must be met before command line access to th
112. ur computer You can save output from the CLI session the same way you d save output from the telnet session in fact it s all in the same session so simply enable logging for the telnet session and all CLI output will be saved there 102 GT 400 Terminal User s Guide Troubleshooting Guide Telnet Retrieving Sent Unsent Interactions from Terminal When host terminal connection is present all interactions performed at terminal will be pushed to host at real time and saved in host database If host terminal connection is not present interactions generated in terminal will be saved in terminal and to be pushed to host whenever host terminal connection is resumed Terminal Status Value Sentinteractions 41 Interactions 12 HPUVersion 0 0 TotalDiskSpace UNKNOWN AppVersion 2 1 14 TerminallP 10 44 118 171 UsedDiskSpace UNKNOWN AvailableDiskSpace UNKNOWN Figure 8 1 Terminal Status view that shows Sent and Unsent interactions In most cases terminal interactions will make their way to host and be saved in host database In case for some reason you are not able to retrieve interactions from host you can retrieve them from terminal using RSICLIClient To retrieve Sent and or Unsent interactions from terminal you can start an RSICLIClient by following the steps listed below 1 Open a telnet session to terminal mp See Logging in and out on page 96 Change the working directory to RecogSys Src Python RSITerm Start
113. us Set Door Unlock Time Generate Punch Delete Sent Interactions Set CR Terminator String Remove User Shutdown Set Beeper Credential Menu Holiday Menu List Credentials Last Punch Edit Holiday Add Credential List Holidays No Hand Enroll Add Holiday Edit EPIN Access Grant Menu Set Logical Name Edit Access Grant Set HostUsername List Access Grants Go To StandAlone Mode Add Access Grants Set Web Server List Bookings Set Host Password List Users Set Host URL Add User More Set CLISvr Port XMLRpcSvr Port XMLRPC Svr Setup Set WebSvr Port Set Static DHCP Set RealTimelnteraction Network Setup 43 Command Menu Reference Setup Menu GT 400 Terminal User s Guide Setup Menu Timezone Menu A timezone is a period of time during which user access to the terminal is granted Every user must have a timezone assigned either directly or through a group in order to access the terminal The timezones 0 Always and 61 Never are created by default If a user is assigned timezone 0 Always the user always has access to the terminal If the user is assigned timezone 61 Never the user never has access to the terminal Timezones are created with intervals An interval is defined by start time duration and days of week Each timezone may have multiple intervals Edit Timezone Edit Timezone is used to edit a timezone that Default none already exists on the terminal Select the Range none timezone and then edit the
114. wise the terminal will acquire the time from the host application Using the keypad enter the date according to the following format hh mm ss This time should be set on a 24 hour clock Default Range Dependencies Who none none none A site administrator should set the time of a terminal running in demo mode during initial terminal setup 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press Setup Menu Press General Setup Press Set Terminal Time Enter the current time Press Enter a N 48 GT 400 Terminal User s Guide Command Menu Reference Setup Menu Set LocaleTimezone Set LocaleTimezone is used to set the time zone Default Pacific Standard Time PST of a demo terminal based on the locality of the Range none terminal itself Otherwise the terminal will acquire Dependencies none the time zone from the host application Select Who A site administrator should set the the time zone from the menu that matches your LocaleTZ of a terminal running in locality demo mode during initial terminal setup 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press General Setup 4 Press Set Locale Timezone 5 Scroll to the time zone you want to use by using Press the
115. ynchronization 1 Log into the terminal as an administrator mp See Administrator Authentication on page 33 for more information Press User Management Press List Users From here many other functions can be accessed See the other topics in this section for more information 74 GT 400 Terminal User s Guide Command Menu Reference User Management Edit Name Edit Name is used to change a user s name First name last name and middle name are edited separately Default Range Dependencies Who none none none A site administrator can change a user s name in the terminal at any time 1 Log into the terminal as an administrator 2 Press User Management 3 Press List Users select the user 6 Make the necessary changes to the name mp See Administrator Authentication on page 33 for more information 4 Scroll to the name of the user whose name you want to edit using 509 Press the middle key to 5 Scroll to the name you want to edit using 509 Press the middle key to select the name 7 Press Enter Edit Authority Edit Authority is used to change the authority level of a user Authority level determines which level of command menu a user may access The site administrator account must have level 5 authority Default Range Dependencies Who 1 1 5 none A site administrator can change the authority level associated wi

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