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1. Tailwind at all times User Manual Gazelle Easy Glider Your Gazelle dealer Gazelle www gazelle nl Preface Royal Dutch Gazelle N V P O Box 1 6950 AA Dieren the Netherlands E mail info gazelle nl Internet www gazelle nl Congratulations on your purchase of a Gazelle Easy Glider An innovative bike that features electronic pedal assistance and rides easier better and more comfortable than ever The Easy Glider means pure biking pleasure under all conditions When carrying heavy grocery bags riding with children on the back uphill or with head wind Furthermore the Easy Glider is a real Gazelle This not only assures you of plenty of bike comfort and ease of use but of a long service life as well That s because the Easy Glider is a solid bike with electronic pedal assistance based on the most current bike Tailwind at all times technology As a result you can be sure of years of biking fun without problems The reliable durable and easy to operate electronic pedal assistance provides the desired support at exactly those moments when you need it Truly turning cycling effort into pure relaxation We hope you ll enjoy your Easy Glider for many years to come and wish you lots of biking pleasure About this user manual To optimally enjoy your Easy Glider we advise you to first read this user manual before you get on your bike and start riding effortlessly against the win2. Question Must an insurance plate be attached to the bike Answer No 8 Extra Easy Glider accessories The following components are available at your Gazelle dealer e Spare battery e Special Multa tow bar mounted bike carrier with handy ramp 20 9 Transport tips e Mind the greater weight 27 6 kilograms 60 7 pounds of the bike therefore make sure that you have proper posture when lifting it Remove the digital bike computer during transport This safeguards you from possibly losing it The Easy Glider doesn t fit on all types of bike carriers therefore seek advise from your Gazelle dealer e Make sure that no cables get stuck 10 Technical details Bike type Motor Battery Battery capacity Energy density Weight Lock Gears Braking system Lights Bike with electronic pedal assistance up to 25 kilometres hour 16 miles hour Panasonic brushless DC motor Panasonic Lithium ion 10Ah and voltage of 26V 108 Wh kg Total 27 6 kg 60 7 pounds Battery 2 4 kg 5 3 pounds Motor app 3 5 kg 7 7 pounds AXA Defender RL bike lock 8 Shimano Nexus gears Roller brakes with cooling discs Headlight In Sight LED light in combination with hub dynamo Taillight battery powered Clear Vision LED light 21 11 Terms of service and warranty Certificate of guarantee Frame and front fork With normal treatment use and maintenance of the bicycle Gazelle gives a 10 year warranty against materi
3. the hub dynamo that is integrated within the front wheel Question Can leave the battery in the bike if I put the bike in the shed at night Answer Yes that won t give you any technical problems The battery lock offers a reasonable level of protection against theft However it cannot prevent theft by brute force Charging Question Is it easy to insert the battery into the battery holder and remove it Answer The battery can be removed using the bike key Just put the key in the lock turn it slightly to the left and pull out the battery s top part One side of the battery holder stays behind in the bike the other comes out with the battery Now the battery can be lifted up out of the holder under an angle The battery weighs only about 2 4 kilograms 5 3 pounds Question How do I charge the battery Answer The battery can be charged in two ways using the charger that is specially supplied for this task S 1 Directly in the bike without removing the battery 2 Anywhere after removing the battery i N Br 6 The battery continued When charging the battery in the bike the small power plug connected directly to the charger is put into the charger point that is situated beneath the rubber cover cap on the permanent battery box There s only one way to put the plug into the charging point Subsequently the mains lead is put into the power socket If the battery can t be charged in the bike it has to be
4. while refraining from putting pressure on the pedals If the error continues to occur switch off the motor and contact your Gazelle dealer Also see the table on page 24 describing possible malfunctions 3 Bike computer Your Easy Glider comes with an extensive multilingual user manual that provides an explanation of all of the bike computer s functions and how to easily set these yourself 4 The pedal assistance Question How does the electronic pedal assistance work Answer The motor responds to the force you apply to the pedals If you don t pedal the motor won t do anything either If you put pressure on the pedals the motor measures this force by means of a magnetic torque sensor Graphic representation of Gazelle Easy Glider s pedal assistance action offers complete assistance assistance area within this area the motor area of decreasin no assistance I y I total bike driving power ay rider s pedal power driving power for the bike motor assistance A A bike speed 16 km hour 25 km hour 10 miles hour 15 miles hour The range depends upon amongst other things the weather conditions tyre pressure incline the bike gears you use the total weight of bike plus rider and load and the amount of assistance The general rule is that if the rider uses a high gear the demands on the battery are high as well and it will thus run out of power more quickly Therefore it is advisabl
5. you turn off the motor or when the battery is out of power Answer No the Easy Glider is fitted with a brushless DC motor and a magnetic friction free torque meter as a result of which pedalling with a turned off motor gives no noticeable extra resistance Question How fast can I go with my Easy Glider Answer That s up to you However at speeds above app 16 kilometres per hour app 10 miles per hour the pedal assistance will gradually diminish At 25 kilometres per hour app 15 miles per hour the assistance drops to 0 This is a legal requirement for bicycles with motor assistance Question Isn t a bike with electronic pedal assistance really heavy Answer The electromotor and battery result in additional weight but in the case of the Easy Glider that s not as much as you might think The lightweight motor weighs about 3 5 kilograms 7 7 pounds and the power Li ion Mn battery only 2 4 kilograms 5 3 pounds The total weight of the Easy Glider is 28 8 kilograms 63 4 pounds Question Can my dealer perform maintenance on these electronics Answer Yes although the electronics basically don t require any maintenance your Gazelle dealer has all the necessary information to do possible repairs In most cases complete components will have to be replaced If your Gazelle dealer can t fix the problem he can always fall back on Gazelle s Service and Warranty department 11 4 The pedal assistance continued Q
6. al and manufacturing defects on the frame and fixed front fork This warranty also applies to aluminium frames For suspension front forks mounted by Gazelle a 5 year warranty applies Frame and front fork paintwork A 5 year warranty against rust from the inside in the case of normal maintenance and treatment without damage e Parts A 2 year warranty against material and manufacturing defects in the case of normal treatment use and maintenance Wear is not covered by the warranty e Other painted and chromed parts A 2 year warranty against rust in the case of normal maintenance use and treatment Complaint handling Complaints are dealt with by the Gazelle dealer He is authorised in first instance to judge on behalf of Gazelle if warranty applies The part in question shall be sent to Gazelle by the dealer accompanied by the certificate of guarantee and along with a description of the complaint Possible costs of assembly and disassembly have to be paid by the owner of the bicycle 22 11 Terms of service and warranty General Parts that are covered by the aforementioned warranty as shall be judged by the manufacturer shall be replaced Warranty is granted only if upon replacement original parts or parts that were prescribed by the manufacturer have been used and only applies to the first owner These warranty terms do not apply with regard to competing in races With regard to bike rental different warranty terms ap
7. cturers for many years now Question Where is the motor attached to the bike Answer The motor is attached beneath the bike s crankshaft Question Does replacement of the rear tire have consequences for the motor or battery Answer No changing the rear tire does not affect the motor or battery Question What is the service life of the motor Answer The motor s service life depends upon use just as is the case for your bike s other components With normal use it is 10 to 20 years Question Can ride in the rain with it Answer Yes the battery and the motor including its electrical connections are resistant to splashing water and continue to function normally when it rains However the system can t withstand treatment with a high pressure sprayer or immersion in a fluid 6 The battery Technology Question What is the brand of the battery Answer The battery is a Panasonic as is the motor When it comes to batteries major new developments take place every year that result in a continuous increase of the energy content The Li ion Mn battery with which the Easy Glider is fitted is state of the art technology that is applied on a large scale Question What does Li ion Mn mean Answer Batteries use metals Li is the chemical abbreviation for Lithium an alkali metal An ion is a positively charged atom particle of matter The charged atoms of the metal Lithium the ions store the battery s energy Mn
8. d This Easy Glider user manual is an addition to the standard Gazelle user manual that contains general information about your Gazelle The special Easy Glider user manual provides an explanation of the main components of your bike the action of the pedal assistance and its operation Plus the most frequently asked questions about the Easy Glider and handy tips If you still have questions after reading this manual please feel free to contact your Gazelle dealer Overview of the components Bike computer e User manual bike computer e User manual general User manual Easy Glider e Battery charger supplied with the Easy Glider Contents Preface About this user manual Overview supplied components Contents 1 Your Easy Glider in detail 2 Operation display 3 Bike computer 4 The pedal assistance 5 The motor 6 The battery 7 Legal requirements for your Easy Glider 8 Extra Easy Glider accessories 9 Transport tips 10 Technical details 11 Terms of service and warranty 12 Warnings 13 Explanatory table for operation display 10 13 14 20 20 21 21 22 23 24 Easily detachable and chargeable Wide extra low step through for ladies to easily get on and off Panasonic Lithium ion battery Easy operation display No tools needed adjustable Seat Switch seat with suspension seat post Handlebar easy to adjust with next generation Switch 3 handlebar stem A
9. e to always ride in a low gear Question Is the intensity of the pedal assistance adjustable Answer Yes in the eco mode the motor adds enough energy to give you 50 pedal assistance In the normal mode your pedal power is doubled In the boost mode your pedal power is increased by a factor 2 3 This is true for soeeds up to 16 kilometres hour 10 miles hour At speeds over 16 kilometres hour the assistance gradually decreases until it drops to 0 at 25 kilometres hour 15 miles hour Question What is the radius of action for the various pedal assistance modes 10 Answer The radius of action the distance that you can cover with a fully charged battery depends on the pedal assistance offered by the motor eco normal or boost and the gear you use A higher gear requires more battery power Also if you experience head wind or ride uphill the battery will run out of power more quickly than on a flat road on which you can bike under ideal conditions 4 The pedal assistance continued Under average conditions one fully charged battery delivers extra pedal power for a bike trip of up to as much as 50 to 70 kilometres app 30 to 45 miles Note that you will also experience greater resistance when the tire pressure is low This increases your energy expenditure considerably Therefore always make sure that your tires have sufficient air Question Doesn t it require a lot of effort to ride the Easy Glider if
10. harge first the full light and then the hall full light will go off If the low light starts to blink slowly once per two seconds the battery charge has decreased to below 10 If the battery light starts to blink fast twice per second the battery has ran out of power completely You can continue to bike without problems but will have to do so without pedal assistance Question How can see that the battery is charged or to what degree it is charged Answer The battery is fitted on the side with 5 indicator lights that show the battery s charging status Pressing the button briefly shows the status in steps Number of indicator lights that are on Battery status No 0 blinking fast 1 1 10 1 11 20 2 21 40 3 41 60 4 61 80 5 81 100 7 Legal requirements Easy Glider Question Does my Easy Glider meet the Dutch European legal requirements for bikes with motor assistance Answer Yes a bike with motor assistance is not allowed to provide assistance at speeds over 25 kilometres per hour 15 miles per hour The Easy Glider meets this requirement by offering full assistance up to speeds of 16 kilometres hour 10 miles hour and then decrease it with increasing speed At speeds of 25 kilometres hour zero assistance is offered No proof of number plate is needed for the Easy Glider Question Must I have insurance if ride the Easy Glider Answer Yes you must have third party insurance
11. is the chemical abbreviation for the metal Manganese This metal ensures proper stability of the battery Question How powerful is the battery Answer The battery capacity is 10 ampere and it has a voltage of 26 V This means that the battery can contain 260 Wh of energy when fully charged At a weight of only 2 4 kilograms 5 3 pounds this gives a very high energy density energy per kilo of battery weight of 108 Wh kg Question What is the service life of the battery Answer The battery can completely 100 discharge about 500 times At that point the energy content declines and the battery can only be charged up to a maximum of 60 In the case of partial discharging only the part that is discharged has to be taken into consideration For example if the battery is always discharged only 25 it can be charged 2000 times 6 The battery continued Question If haven t used my bike for more than 2 weeks my battery no longer responds Why is that Answer Your battery is equipped with a sleep system If the battery status is below 50 and the battery is not being used for more than 2 weeks the sleep mode is activated This sleep mode ensures that your battery won t run out of power unnecessarily You can deactivate the sleep mode by charging the battery for about 5 seconds in the bike or the adapter If the battery is fully charged it takes about 3 months before it switches to the sleep mode We adv
12. ise you to charge the battery once every six months so that it gets activated regularly Various Question Is the battery protected against theft Answer The battery is attached to the frame with a lock This lock gives the battery a reasonable level of protection against theft However it cannot prevent theft by brute force Question Are the bike and or battery environmentally unfriendly Answer The bike and battery don t put high demands on the environment Electricity is a clean type of energy but just as any other type of energy consumption it taxes the environment The battery doesn t contain harmful chemicals such as cadmium and lead for instance but must be recycled at the end of its life cycle by bringing it to an official collection point as is the case with all other batteries 6 The battery continued Question Is the battery dangerous Answer No unlike some other types of Li ion batteries such as Li ion Cobalt for example Li ion Mn batteries are very stable and won t explode spontaneously However as is the case with other batteries they shouldn t be exposed to high temperatures Question When it s freezing the battery seems to contain less energy Why is that Answer Batteries function less well at temperatures below 5 degrees Celsius 23 degrees Fahrenheit This gives no problems apart from the fact that the battery can t be discharged completely Question Are batteries available
13. measurement error directly after switching ON you shouldn t apply any force to the pedal during 1 second because it takes 1 second to perform the torque measurement 24 H resor by cooling down TINT Restore by ln continue continue continue continue continue Remarks Zero setting display for 1 second Start in Normal mode No pedal assistance No pedal assistance but the sensor can be reset by pressing the Power button twice Off amp On Go to your Gazelle dealer if this doesn t fix the malfunction No pedal assistance and no resetting possible Motor must be replaced Go to your Gazelle dealer Lower the maximum motor load Lower the maximum motor load further than in the above case If the battery capacity falls below 10 the battery low LED will blink 25 Notes
14. on the pedals because during that period torque measurement is performed automatically Mode button Below the power button on your operation display you ll find the mode button with which you can select the various forms of pedal assistance eco 50 assistance normal 100 assistance boost 130 assistance The eco mode requires the least battery power and enables you to travel the longest distance with pedal assistance The normal mode is the standard setting that is switched on when the pedal assistance is activated The boost mode offers you the most pedal assistance but puts the highest demands on the battery power as well As a result the radius of action will decrease Thus reducing your travel distance 2 Operation display continued Reading battery status off of the display The battery indicator has 3 settings full half full and low If the bottom light starts to blink slowly once every two seconds the battery charge has decreased to below 10 If the battery light starts to blink fast twice per second the battery has ran out of power completely After 10 minutes the light will go off automatically You can continue to bike without problems but will have to do so without pedal assistance Error message If the lights for the battery status and the pedal assistance mode blink alternately a malfunction has occurred In that case switch the motor off and on again with the power button
15. ply Apart from these warranty terms the buyer can hold the seller liable on the grounds of rights or claims that the law grants him 12 Warnings e Follow the instructions in this user manual e To charge the battery only use the supplied battery charger e Use the battery connection only for its intended purpose e Improper use may be dangerous and cancels the warranty e Exclusively use the type of battery that was supplied with the Easy Glider by the manufacturer e Don t stick any objects into the charger 23 13 Explanatory table for operation display Description error Directly after turning ON Battery voltage low less than 10 capacity Battery low 0 for assistance Zero setting error for torque measurement by torque sensor Go to your Gazelle dealer Motor error Go to your Gazelle dealer Overheating More intense overheating Communication errors LED Battery full Battery half full Battery low Boost Normal Eco Battery low Battery low Battery full Battery half full Battery low Mode Boost Mode Normal Mode Eco Battery full Battery half full Battery low Mode Boost Mode Normal Mode Eco Selected Mode Selected Mode Battery full Battery half full Battery low LED Light Status 0 5 seconds block Shows remaining battery capacity Torque
16. removed as described on page 17 Subsequently the battery can be charged using the short adapter cord During charging the battery box can remain attached to the battery During charging the battery charger must be taken out of its carton packaging box Important the battery must be charged in a dry location Question Must the battery first be discharged completely before charging Answer No in contrast to the frequently used Ni Mh batteries Li ion batteries have no memory and can be charged at any given moment without loss of quality Question Must the battery be charged completely Answer No that is not necessary However to achieve your bike s full range of action charging the battery fully is desirable Question How long does it take to charge the battery Answer That depends on the state of the battery prior to charging The more discharged the battery the longer the charge time With a completely discharged battery it can take up to a maximum of 6 hours However the charging process can be disrupted at any given moment without damage charging a completely discharged battery for 85 takes app 4 5 hours 6 The battery continued Battery status Question Does my operation display show that the battery is full half full low Answer Yes as long as the battery has sufficient charge the full light of the operation display mounted on the handlebar will be on continuously in full mode With decreasing c
17. separately Answer Separate batteries are available via the Gazelle dealer These can be used as a replacement for the current battery or as an additional battery for when the first battery runs out of power In the latter case it s easiest to slide loose batteries into the battery box and lock them in Question Is it wise to have an extra battery Answer That strongly depends upon personal use If the capacity of a single battery does not suffice to provide your desired radius of action an additional battery is advisable these can be ordered as individual accessories at your Gazelle dealer Also if you don t have the opportunity to charge the battery in between two long trips a second battery comes in handy Question How do take an extra battery with me Answer It s best to bring the additional battery with you in the special Gazelle bike bag This bag is extra sturdy and contains a separate battery compartment These bags can be ordered from Gazelle via the dealer 6 The battery continued Question Is short circuiting possible Answer Under normal circumstances short circuiting is not possible Only if parts of the bike are severely damaged is there the possibility of the creation of a short circuit and a potential fire hazard The battery has a voltage of 26 V This means there s no risk in touching it Question Does the battery supply the power to the LED headlight as well Answer No the headlight is powered by
18. single cylinder key for battery box and AXA Defender RL bike lock Automatic In Sight LED headlight integrated within front fork Suspension front fork Lightweight aluminium frame 8 Shimano Nexus gears Efficient and smooth Low maintenance running hub dynamo Braking safely with low maintenance des roller brakes and cooling discs 8 Shimano Nexus gears A single key for both bike Panasonic Lithium ion Digital bike computer with In Sight LED light Operation display on the Indicator lights battery Suspension front fork lock and battery box battery can also be 5 functions integrated within the handlebar status 6 charged in the bike front fork 7 2 Operation display The operation display for the pedal assistance is attached to the left side of the handlebar and is easy to operate by making use of the functions eco normal and boost 50 100 130 assistance On Off function With the power button on the operation display you can activate and deactivate the pedal assistance If you press the power button once all lights on the operation display will light up for 1 second Then the pedal assistance is activated and the current battery status is shown The standard setting for the pedal assistance mode is normal By pressing the power button once more you switch off the pedal assistance again Warning during the first second after switching on while all the lights are on it is forbidden to put pressure
19. uestion Can I get on the bike in the same way as with a regular bike Answer No you first have to take your place on the seat before you apply force to the pedals because riding off in the boost mode while putting your full bodyweight on a pedal can be dangerous In that case the motor would immediately enhance your powerful push off with the risk of you losing control of your bike To help you accelerate when you have to cross a road for instance the motor provides additional assistance when you get going Therefore it s not necessary to use extra force Tip ride off in a lower gear 1 2 3 or 4 because this requires less energy from the battery Question How often do need to take the bike back to the Gazelle dealer for servicing Answer The battery and motor require no more servicing than the other bike parts The frequency of servicing depends upon use The battery can completely 100 discharge about 500 times At that point the energy content declines and the battery can only be charged up to a maximum of 60 In the case of partial discharging only the part that is discharged has to be taken into consideration For example if the battery is always discharged only 25 it can be charged 2000 times 5 The motor Question What is the brand of the motor Answer The motor is of the very renowned Panasonic brand This motor which meets the highest quality demands has been used worldwide in bikes by various manufa
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