SP712 / SP742 Hardware Manual
Contents
1. Polski Polish Malti Maltese Latviski Latvian Lietuvi Lithuanian K esolevaga kinnitab STAR MICRONICS CO LTD seadme Wireless Device vastavust direktiivi 1999 5 EU pohinduetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sa tetele NPOEIAONOIHZH ME THN NAPOYZA STAR MICRONICS CO LTD AHAQNEI OTI Wireless Device LYMMOPOONETAI NPOX TIX OYZIOAEIX ANAITHZEIX KAI TIX AOINES ZXETIKEX AIATA EI2 T Hz OAHTIAZ 1999 5 EK STAR MICRONICS CO LTD tymto vyhlasuje Ze Wireless Device spl a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES STAR MICRONICS CO LTD izjavlja da je ta Wireless Device v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES STAR MICRONICS CO LTD t mto prohla uje e tento Wireless Device je ve shod se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Alul rott STAR MICRONICS CO LTD nyilatkozom hogy a Wireless Device megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak TOBa Be3KUYHO yYCTPOCTBO B C OTBETCTBNE CbC 3aQbKUTeENHNTe NZNCKBAHNA N Apyrute npunoKumnu pa3nopeg6u Ha Anpextusa 1999 5 EC Niniejszym STAR MICRONICS CO LTD o wiadcza ze Wireless Device jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Hawnhekk STAR MICRONICS CO LTD jiddikjara2. You can also check the current ON OFF setting by performing self printing Caution If Auto Connection function is set to ON when using devices other than iOS a Bluetooth communi cation with the printer may fail To use devices other than iOS such as the Android Windows devices make sure you turn off the Auto Connection function before using the printer For information on how to set up this function see 3 8 4 Setting up Auto Connection Auto Connection ON Auto Connection OFF Reconnecting without changing the parent device Changing the connected parent device Example recommended After the printer is turned on it automatically connects to the last parent device that was connected Disconnect the Bluetooth connec tion in such a way as to turn OFF the power to the upper level de vice automatically connected Then establish a pairing with a desired upper level device When connecting directly to the printer from one parent device After turning on the printer tap this printer s name on the Blue tooth settings screen on the parent device After turning on the printer es tablish a pairing with a desired upper level device When using the printer with mul tiple parent devices 13 3 8 4 Setting up Auto Connection Setting up from the Main Unit for the SP742 Note The following procedure explains how to change the Auto Connection function setting from ON
3. Address Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Type of Equipment Dot Matrix Printer Model Name SP700 SP700R 4679 GCS Interface IFBD HB04 Ref Radio Report No F092137E3 Ref EMC Report No F092137E4 90 017 EMC 4816908 Ref Safety Cert No JPJQA 10178 Ref Environ Report No SP700 RoHS 01 the undersigned hereby declare that the equipment specified above conforms to the above Directive s and Standard s Place High Wycombe U K D Ee Signature Date Jun 11 2014 David Pearce Full Name Year of 1st CE mark Up Technical Director Position SO
4. Resetting Bluetooth Settings The PIN code device name and other settings can be reset by following the procedure given below 1 Use a fine pointed pen or other similar object to press and hold the RST button While holding the RST button turn the printer s power switch on 2 The reset process will begin and the LED at the front of the printer will flash green When the settings have been reset the LED will stop flashing 3 Turn the printer s power switch off and delete the pairing settings from the master device RST button Made for SZ God iPhone iPad Made for iPod Made for iPhone and Made for iPad mean that an electronic accessory has been designed to connect specifically to iPod iPhone or iPad respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards iPod is a trademarks of Apple Inc registered in the U S and other countries iPod touch iPad and iPhone are trademark of Apple Inc iPod iPhone and iPad compatibility list Made for iPod touch 5th generation iPod touch 4th generation iPad Air iPad 4rd generation iPad 3rd generation iPhone 5S iPhone 5C GE iPhone 5 ipad iPhone 4S iPad mini with Retina display e iPhone A e iPad mini Note as of J
5. framg r av direktiv 1999 5 EG Por medio de la presente STAR MICRONICS CO LTD declara que el Wireless Device cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE STAR MICRONICS CO LTD declara que este Wireless Device esta conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Par la pr sente STAR MICRONICS CO LTD d clare que l appareil Wireless Device est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE STAR MICRONICS CO LTD vakuuttaa t ten ett Wireless Device tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sita koskevien direktiivin muiden ehtojen mukainen Con la presente STAR MICRONICS CO LTD dichiara che questo Wireless Device conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Undertegnede STAR MICRONICS CO LTD erkl rer herved at f lgende udstyr Wireless Device overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Hierbij verklaart STAR MICRONICS CO LTD dat het toestel Wireless Device in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Eesti Estonian EAAnvikh Greek Slovensky Slovak Slovensko Slovenian Cesky Czech Magyar Hungarian Bonrapckn Bulgarian
6. into is nearby and easy to access If the voltage shown on the label on the of your printer does not match the voltage for your area contact your dealer immediately Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in damage to the printer Also for safety purposes do not connect wiring to the external drive connector if there is a chance it may carry peripheral voltage Do not operate the cover open lever while pressing on the printer cover with your hand Do not pull the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating Do not pull out paper while the printer cover is closed If liquids foreign objects coins and paper clips and so on enter the printer turn off the printer unplug it from the AC outlet and contact your dealer for advice Continued use could cause a short circuit which may result in fire or electric shock Place the printer in a horizontal position when installing the paper even if the model can be installed verti cally If the paper is installed with the printer in a vertical position the printer will be unstable and could fall which may result in injury 20 Z CAUTION Wireless Communication v v Do not use the device where using wirele
7. li dan Wireless Device jikkonforma mal ti ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 1999 5 EC Ar o STAR MICRONICS CO LTD deklar ka Wireless Device atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem iuo STAR MICRONICS CO LTD deklaruoja kad is Wireless Device atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas STAR MICRONICS CO LTD Head Office L 20 10 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8654 Japan H Tel 81 54 263 1111 Fax 81 54 263 1057 STAR Quality Technical Center 18 12 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8001 Japan STAR MICRONICS CO LTD Tel 81 54 263 1303 Fax 81 54 263 6650 Declaration of Conformit Application of Council Directive s 1999 5 EC of 9 Mar 1999 2004 108 EC of 15 Dec 2004 2006 95 EC of 12 Dec 2006 2011 65 EU of 8 Jun 2011 Standard s to which Conformity is Declared RADIO EN 300 328 V1 7 1 EN 62479 2010 EMISSION EN 301 489 1 V1 9 2 EN 301 489 17 V2 2 1 EN 55022 2010 Class B EN 61000 3 2 2006 A1 A2 2009 EN 61000 3 3 2008 IMMUNITY EN 55024 2010 SAFETY EN 60950 1 2006 A12 2011 EN 62311 2008 ENVIRONMENT EN 50581 2012 Manufacturers Name Star Micronics Co Ltd Manufacturer s Address 20 10 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8654 Japan Importers Name Star Micronics Europe Ltd Importers
8. seconds The Black Mark Sensor Alignment Mode is entered by releasing the FEED switch after the buzzer sounds four times Refer to Section 5 4 4 Black Mark Sensor Alignment Mode Holding down for 2 more seconds The Near End Sensor Adjustment Mode is entered by releasing the FEED switch after the buzzer sounds five times Refer to the separate Specifications Manual for details Holding down for 2 more seconds The Memory Switch Manual Setting Mode is entered by releasing the FEED switch after the buzzer sounds six times Refer to the separate Specifications Manual for details Holding down for 2 more seconds The Memory Switch Override Mode is entered by releasing the FEED switch after the buzzer sounds seven times Refer to the separate Specifications Manual for details Holding down for 2 more seconds Returns to 1 95 5 4 1 Self Printing Mode Self printing will be performed to print the Ver No and printer settings ASCII printing will be repeated when the FEED switch is held continuously at the end of ASCII printing The self printing mode will end automatically when the FEED button is released at the end of ASCII printing En Interface Parallel Memory Switch FEDCBA9876543210 HEX 0 OD00000D000D000D0 aaa zi gt D 0D00DnO0D00D00D Good lt 2 gt D00000000000DOD0 Q0NU 43 gt D p000D00D0OD0OD DO 4 gt D00000DU00D00DUCD DO00 ch D p00OD0OD0ODD0D QUAM C DO0D00DD0D00D0D0D
9. should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress While observing the direction of the roll set the paper roll into the hollow and pull on the leading edge of the paper toward you Note Make sure that the printer cover is securely closed D Gd Tear Bar Model Tear off the paper as shown Auto Cutter Model If the printer cover is closed after turning on the power the cutter operates automatically and the front end of the paper is cut Note When the paper end mark appears on the paper replace the roll paper before it runs out 4 2 1 Compliant Paper Roll Specifications Paper type Ordinary bond and carbonless copy paper Paper width 76 0 5 mm 3 0 inches 57 5 0 5 mm 2 25 inches 69 5 0 5 mm 2 75 inches Thickness e Single 0 06 mm to 0 085 mm e Copies Original 2 copies Max 0 2 mm Roll diameter 85mm 3 35 inches max 12 1 mm Inner dia 18 1 mm Outer dia Note 1 Do not glue or tape the paper roll and shaft core together 2 Do not fold the tail end of the paper 18 4 3 Installing the Roll Paper Guide When using paper roll with 57 5 mm or 69 5 mm width install the attached roll paper guide in the groove in the printer The setting for memory switch 2 A and 2 B must be changed to change the print width When you change the effective print width paper roll width change
10. to OFF 1 2 3 4 If you want to change it from OFF to ON please follow the same procedure When paper is loaded in the printer and it is turned on the POWER LED green on the front of the printer turns on If you hold down the RST button on the back of the printer for at more than five seconds initial operations are performed in the same way as when the power is turned on and the LEDs on the front of the printer flash If you press the RST button when the printer is placed upright place it horizontally again while the LED is flashing RST button The following information is printed After that turn the printer off and then back on again to set Auto Connection to OFF lt Current Setting gt Auto Connection OFF To enable this setting turn Printer Power OFF and turn ON To make sure Auto Connection is set to OFF correctly perform self printing as described in 5 4 1 Self Printing Mode Setting from the Software After pairing your device and the SP700 change Auto Connection in the following application provided by our company iOS Download Star Setting Utility from the following Web site http www star m jp prjump 000003 html Android Download Star Setting Utility from the following Web site http www star m jp prjump 000004 html Windows Download Star Bluetooth Utility from the following Web site http www star m jp prjump 000006 html LA 3 8 5
11. 000 SE DD DD UO 0 4 Model 40 gt B A ESC 4 An lt 0 gt 9 lt SP gt Red Valid OG 2 3 lt FF gt Form Feed 415 8 Black Mark Invalid lt i gt 4 Zero Style Normal Zero lt i gt 0 3 International USA SI J D Deine Lidth a i Dei 96 5 4 2 Adjusting the Dot Alignment Mode You may never have to use the procedure described in this section but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly For example what should look like HAH may come out looking like one of the following SEH or like this donk This is caused when mechanical parts of the printer get out of alignment This happens only rarely and you may never experience it at all throughout the life of the printer If you do have problems use the following procedure to correct it 1 Enter the Dot Alignment Adjust Mode according to the procedure described in Section 5 4 Adjustment Mode 2 After entering the Dot Alignment Adjust Mode a printout of the adjustment patterns similar to the printout below will be printed The asterisk indicates the current adjustment pattern Dot Alignment Adjust Mode 4 4 Sec gt Backward 4 Sec gt Forward 2 Ly Si PPPEEEPEPERPREERR GD As Lv 2 PEPTPEREDED EERE EDD ED 4 Lu bi IiiIiIIIIIIIIINIIIIII S Uu b PPP PEPD PEEP TYPED TEI Lv 55 PEPEP TP PEEL PEEP Eada 7 Ly 56 PEET
12. DOT PRINTER SP712 742 SERIES Hardware Manual Caution Symbol This symbol is placed near the print head to indicate that it may be hot Never touch the print head A A immediately after the printer has been used Let the print head cool for a few minutes before touch ing it CG This symbol is placed near the cutter auto cutter or manual cutter tear bar Never touch the cutter blade as you could injure your fingers This symbol label or stamp is placed near the screws securing the case which should not be opened AN by individuals other than service personnel Individuals other than service personnel should not remove these screws High voltage areas in the case can be dangerous AN This symbol is placed near the peripheral drive connector Do not connect this to a telephone Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates us
13. EPL EEE EP EPPbbadd 4 8 Ly 57 Ii1IIIIIIIIIIIIIIIII 9 Lu 58 PEP PEt rth e tr bbe dre 10 Lu bg Eee eed eee eee adel li Lv 60 SO Oe ee 12 L i ee 13 Lv 62 Le EI DEEE 14 Ly 63 1 ee Oe 1S Lu i jC E iLL idd i Lv 65 HAREL 17 Lv 66 rn cc ELSA 18 L i ELERE 19 Lv 68 WA 20 Lu A8 EERE CECE eae eas Ns gare Sew Ae ee A 22 vaflo oy he A eh a E 23s Lye72 aaa aaa aaa 397 3 4 5 6 To adjust use the FEED switch to select the adjustment pattern from the printout with the smallest gap between the first printing pass and the return printing pass Press the FEED switch once to specify the first adjustment pattern twice to specify the second adjustment pattern and so on up to seven times to specify the seventh adjustment pattern At the number that you want to specify press and hold 2 seconds the FEED switch until the long buzzer sounds This will specify the setting value For example if you want to select the eighth pattern from the top press the FEED switch seven times Then at the eighth pattern press and hold 2 seconds the FEED switch until the long buzzer sounds There are only twenty three adjustment patterns The buzzer will sound each time the FEED switch is pressed However if you press the FEED switch more than twenty three times a warning alert will sound If there is no matching pattern among the adjustment patterns perform the Backward or Forward operatio
14. dicum of care in order to avoid malfunctions For example 1 Keep your printer in a comfortable environment Roughly speaking if you feel comfortable then the environment is suitable for your printer Do not subject the printer to physical shocks or excessive vibration Avoid over dusty environments Dust is the enemy of all precision mechanical devices To clean the exterior of the printer use a cloth barely dampened with either water with a little detergent or a little alcohol but do not allow any liquid to fall inside the printer The interior of the printer may be cleaned with a small cleaner or a compressed air aerosol sold for this purpose When performing this operation be sure not to bend or damage any cable connections or electronic components 2 Parts Identification and Nomenclature Printer cover Protects the printer from dust and reduces noise Do not open the cover while printing le Control panel Power switch Features one control switch and two indicators Turns printer power to indicate printer status on and off Power connector For connection of the power cord Va Peripheral unit drive circuit connector Interface connector Connects to peripheral units such as cash Connects the printer with host drawers etc computer Do not connect this to a telephone 3 Setup 3 1 Connecting the Cab
15. e 2 Lock the printer cover by pressing down on the sides Do not try to close it by pressing down on the center The cover may not lock properly 5 Set the power switch to on to turn on power to the printer Make sure that the ERROR LED is not lit Note While the ERROR LED is lit the printer will not accept any commands such as the print command so make sure that the printer cover is locked properly 3 6 3 Releasing a Locked Cutter Auto Cutter Mode only If the auto cutter locks up or fails to cut the paper follow the steps below A WARNING Since working on the cutter may be dangerous be sure to turn off the printer first 1 Set the power switch to OFF to turn off the printer 2 Ordinarily a locked cutter will recover automatically by closing all the covers and turning the power back ON Recovery means that the locked cutter has been released so steps 3 and thereafter are unnecessary If the cutter has not recovered proceed to step 3 3 Pull the cover open lever towards you and open the printer cover The printer cover may not open due to the cutter being locked In this case follow steps 4 and 5 to first open the front cover and remove the tear bar If the printer cover opens proceed to step 6 Printer cover Note Since the print head is hot immediately after printing be sure not to touch it On an auto cutter model a paper cutter is located at the paper outlet slot Be careful
16. e disconnection Be sure to connect the Ethernet cable from a PC or hub to the printer and then turn the printer on 3 3 Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug Note that this printer does not come with a modular plug or wire so it is up to you to obtain one that suits your needs Important Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer Important Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in dam age to the printer Also for safety purposes do not connect wiring to the external drive connector if there is a chance it may carry peripheral voltage 3 4 Connecting the Power Cord Note Before connecting disconnecting the power cord make sure that power to the printer and all the devices connected to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 1 Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet Also make sure the plug on the power cord matches the AC outlet 2 If the power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer 3 Plug the power c
17. erence that may cause undesired operation This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation MPE But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person s body excluding extremities hands wrists feet and ankles This statement will be applied only for the printers marketed in U S A and Canada CE MARKING WARNING Hereby Star Micronics Co Ltd declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Notice This device can be operated in all European countries Italy The public use is subject to general authorisation by the respective service provider Norway This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund This statement will be applied only for the printers marketed in Europe Trademark acknowledgments SP700 Star Micronics Co Ltd Notice e All rights reserved Reproduction of any part of this manual in any form whatsoever without STARS express permission is forbidden e The contents of this manual are subjec
18. es and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This statement will be applied only for the printers marketed in U S A FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core is provided with this device affix it to the interface cable Statement of The Canadian Department of Communications Radio Interference Regulationst This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada The above statement applies only to printers marketed in Canada lt For Bluetooth models gt Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules and RSS Gen of IC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interf
19. ically connected 4 Connect to the printer from the master device application and perform printing If the printing is successful the pairing process has been completed Note The printer performs various processes immediately after connecting to or disconnecting from a master device Please wait approximately 0 1 seconds after connecting and approximately 0 5 seconds after disconnecting before beginning communications with the printer This wait will ensure that the next action you perform is executed correctly 2 3 8 2 Pairing using PIN code Enter the following information in the master device if it does not support SSP or when otherwise necessary PIN 1234 default Device name Star Micronics default It is recommended that you change the PIN code for greater security For details regard changing the PIN code please see the Software Manual Star Bluetooth Utility 3 8 3 Auto Connection Function iOS only Each time the wireless connection is disconnected while communicating with upper level iOS devices including iPad over Bluetooth it is necessary to move back to the Bluetooth setting screen in the upper level iOS device and tap the desired printer name again to build a connection This is an iOS specification In order to save this labor this printer is equipped with the Auto Connection function that automatically requests a connection from an upper level iOS device that was connected to the printer last time
20. inter is not exposed to direct sunlight Make sure that the printer is well away from heaters and other sources of extreme heat Do not locate the printer in a badly ventilated or dusty environment Make sure that the room where you are using the printer is not too humid This device employs a DC motor and switches that have an electrical contact point Avoid using the device in environments where silicon gas can become volatile Use the printer within the boundaries indicated in the environmental requirements Even when the ambient temperature and humidity are within the specifications avoid radical changes in environmental conditions The suitable operating temperature range is as follows Operating temperature 0 C to 50 C 10 When disposing of the printer obey local regulations Zj 1 3 GAN ae 1 4 Handling Care Be careful not to drop paper clips pins or other foreign matter into the unit as these cause the printer to malfunction Do not attempt to print when either paper or ribbon cartridge is not located in the printer otherwise the print head can be damaged Do not open the cover while printing Do not touch the print head immediately after printing as it gets very hot Use only roll paper that is not glued to the core When the paper end mark appears on the paper replace the roll paper before it runs out Maintenance Essentially your printer is a robust piece of equipment but should be treated with a mo
21. le to the PC 3 1 1 Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC 3 1 2 RC 232 Interface Cable Connect the RC 232 interface cable to a RS 232 port of your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port of your PC 3 1 4 Ethernet Interface cable Connect the ethernet interface cable to a ethernet port of your PC 3 2 Connecting the Cable to the Printer Note that the interface cable is not provided Please use a cable that meets specifications L CAUTION Before connecting disconnecting the interface cable make sure that power to the printer and all the devices connected to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use scissors to cut off any excess Ferrite core 10cm maximum Interface cable 5 Connect the interface cable to the connector on the rear panel of the printer 6 Fasten the connector clasps 3 2 2 RS 232 Interface Cable 1 Make sure the printer is turn off A CAUTION Before connecting disconnecting the interface cable make sure that power to the printer and all the devices connec
22. ling the Roll Paper Guide ssssssssssssesersssssssssesseeessssssssessrersseoonssessteesersssssssssesteroorsssssneesrereessssssssseeeeees 19 4 4 Setup Prec Uti NS insenerina aaa aaa ria iaa aaa a Taara aa aara E EAE Ka Kaa 20 5 Control Panel and Other Functions ssssecsssssscsessocsesesooscesoososescoosesossosesosssessssosess 22 ag eg EE 22 5 2 Basie re 22 EN d 23 5 4 CUS MORO TE 25 6 Preventing and Clearing Paper Jams ccsccccssssssssssssssssscccccccsccccssccsscssccssscsseees 3 1 6 1 Preventing Paper E EN 627 REMOVING Papel AM eseese E EEEE EE S EEEE Ea E SE TES 31 6 3 Releasing a Locked Cutter Auto Cutter Mode only neren 32 1 Unpacking and Installation 1 1 Unpacking After unpacking the unit check that all the necessary accessories are included in the package Ribbon cartridge Co Note Setup sheets CD ROM Printer Roll paper guide Power cord Note The ferrite core and fastener provided with your printer depend on your printer configuration 1 2 Notes about Installation Se oS Oe OP ae Choose a firm level surface where the printer will not be exposed to vibration Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes The power outlet you plan to connect to for power should be nearby and unobstructed Make sure that the pr
23. low The power switch can be turned ON and OFF O by inserting a narrow instrument ball pen etc in the holes in the switch blind Important We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access T 3 8 Bluetooth Settings For Bluetooth Interface Models only RST button PAIR button LEID Indicates the status of the Bluetooth interface Green on Not connected Green flashing Ready to start pairing Blue on Connected LED Purple flashing Auto connection ON Pair the printer with the master device by following the procedure below 3 8 1 Pairing using SSP Simple Secure Pairing Default 1 After turning the printer s power switch on press and hold the PAIR button on the rear interface of the printer for 5 seconds or more and then release it The LED will flash green PAIR button 2 Pairing will be possible for 60 seconds from when the LED begins flashing green During this time perform pairing from the master device Device name Star Micronics default 3 After performing pairing wait until the LED stops flashing green or turn the printer off and back on again to enable the connection In the iOS devices after pairing the LED will automatically begin flashing blue and the printer will be automat
24. n described below in order to print a printing pattern in which the dot alignment settings are changed Then repeat step 3 Backward Press and hold the FEED switch for 2 to 4 seconds The buzzer will beep and the printer will print a pattern in which the forward is adjusted more leftward of the presently indicated pattern and the backward is adjusted more rightward Forward Press and hold the FEED switch for 4 seconds or longer The buzzer will beep beep and the printer will print a pattern in which the forward is adjusted more rightward of the presently indicated pattern and the backward is adjusted more leftward After selecting the adjustment pattern the setting value is stored in the non volatile memory A printout similar to the one below with the selected adjustment pattern highlighted and the message Adjust Completed will be printed Note Before the printout is printed the setting value is stored in the non volatile memory of the printer after the adjustment pattern has been selected and the long buzzer sounds During this period do not set the power switch to off If this power switch is set to off when the setting value is being stored in the non volatile memory the setting value for the adjustment pattern and all of the memory switch settings will be reset Lv 55 TTEA EAEAN Lv 56 reTer eae EEIEEELHI bi PP ae ee Lv 58 TTET EEH Lv 59 COUPEE eee eee eine Adjust Completed The long buzzer sou
25. n Off Dn e 5 3 1 Recoverable error Errors detection IP ad dress lost 0 125 second in tervals 0 125 second in tervals Error Description POWER lamp ERROR lamp Buzzer E Conditions Paper end error On Flashes On 1 4 short beeps 0 13 sec Off 1 sec sec repeated twice Printer cover open On On Beep 2 error Front cover open Flashes On 0 5 On Beep 23 error sec Off 0 5 sec Headhightempera Flashes On 1 sec Off None 4 ture detection Off 1 sec Board high tem Flashes On 2 sec Off None 1 5 perature detection Off 2 sec Cutter error on On Flashes On 0 125 3 short beeps 0 13 6 models with cutter sec Off 0 125 sec sec 0 13 sec 0 5 sec Mechanical error On Flashes On 0 25 2 short beeps 0 13 7 other than cutter sec Off 0 25 sec sec 0 5 sec error Black mark detec On Flashes On 0 5 3 short beeps 0 13 8 tion error sec Off 0 5 sec sec 0 13 sec 0 13 sec Link disconnection Flashes at 2 second Flashes at 2 second 9 detection Physical intervals intervals link disconnection Link disconnection Flashes at Flashes at gem 10 Automatically recovered by loading a new paper roll then closing the printer cover 2 Automatically recovered by closing the printer cover 3 Automatically recovered by closing the front cover 4 Automatically the printer is recovered afte
26. nds once more and the setting value is automatically set The adjusting the dot alignment mode is complete 28 5 4 3 Hexadecimal Dump Mode Each of the signals sent from the computer to the printer will be printed out in hexadecimal code This function allows you to check if a control code sent to the printer by the program being used is correct or not The last line is not printed if its data is less than one full line However if the FEED switch is pressed the last line will be printed To turn off the mode it is necessary to turn off the printer completely f Hexadecimal Dump OO OL 02 03 04 05 G 04 TEE 08 09 GAB OC OD GE DE nennen i 14i 12 13 1415 16 i oOo o aeea 18 17 1A 18 iC iD LE iF O sassone 20 21 22 23 24 25 26 27 NIK 28 29 2A 2B 20 20 2E 2F tt 30 31 32 33 34 35 36 37 01234567 38 39 3A 3B AC Op KT 20 5 4 4 Black Mark Sensor Alignment Mode 1 Turn the printer off and unplug the power cord 2 Place the printer upright as shown below to remove the screws and remove the dip switch cover from the bottom of the printer Be sure to place the printer upright because you will not be able to properly adjust the printer if it is placed on its side ey Power OFF FAO PAPA AAD earo 3 Since it is adjusted by rotating the volume VR2 check the position of the volume Prepare a small slotted screwdriver that will fit in the hole 4 Set the r
27. not to touch the cutter blade 4 Open the front cover by holding the finger grips on both ends of the cover and lifting it up 5 Remove the two screws to remove the tear bar Screws Front cover he 6 After you have opened the printer cover remove the four screws to remove the printer cover and reveal the cutter Screws 7 Ifthe cutter is locked insert a Phillips screwdriver into the Phillips screw hole on the side of the cutter and turn it in the direction of the arrow shown below in order to return the cutter to its normal position 8 Reinstall the printer cover by tightening its screws 9 Reinstall the tear bar by tightening its screws e English Deutsch German Svenska Swedish Espa ol Spanish Portugu s Portuguese Fran ais French Suomi Finnish Italiano Italian Dansk Danish Nederlands Dutch Hereby STAR MICRONICS CO LTD declares that this Wireless Device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Hiermit erklart STAR MICRONICS CO LTD dass sich das Ger t Wireless Device in Ubereinstimmung mit den grundlegenden Anforderungen und den brigen einschlagigen Bestimmungen der Richtlinie 1999 5 EG befindet H rmed intygar STAR MICRONICS CO LTD att denna Wireless Device star verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som
28. oll paper not for black mark 5 Enter the black mark sensor adjustment mode according to the procedure described 5 4 Adjustment Mode 6 Rotate the volume VR2 using micro screwdriver to adjust it to a position whereat both the ERROR red LED and the POWER green LED lamps light 7 Turn the power OFF This completes the black mark sensor adjustment 30 6 Preventing and Clearing Paper Jams 6 1 Preventing Paper Jams The paper should not be touched during ejection and before it is cut Pressing or pulling the paper during ejection may cause a paper jam paper cutting failure or line feed failure 6 2 Removing Paper Jam If a paper jam occurs clear it as described below 1 Set the power switch to off to turn off power to the printer 2 Push the cover open lever and open the printer cover If the printer cover will not open on an auto cutter model it means that the auto cutter is not in the home position or locked In this case return the auto cutter to the home position by following the instructions provided in Section 6 3 Releasing a Locked Cutter Auto Cutter Mode only 3 Remove the jammed paper 4 CAUTION Take care not to damage the printer when removing the jammed paper 4 Position the roll paper straight and close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cover is closed with the paper skewed a paper jam may result Not
29. ord into a properly grounded AC outlet Important If the voltage shown on the label on the of your printer does not match the voltage for your area contact your dealer immediately The power cord is designed for use with this printer only Do not connect it to any other device 3 5 Turning Power On Make sure that the Power cord has been connected as described in 3 4 Connecting the Power Cord Turn ON the power switch located on the front of the printer The POWER lamp on the control panel will light up Power switch A CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access When an Switch blind is affixed to the printer above the power switch the ON OFF marks of the power switch may be hidden If this occurs remove the power cord from the outlet to turn the printer OFF DIE 3 6 Installing the Cable Install the cable as shown in the diagram below 3 7 Switch Blind Installation It is not necessary to install the switch blind Only install it if it is necessary for you By installing the switch blind the following become possible e Preventing the power switch from being operated by mistake e Ensuring that other people can not easily operate the power switch Install the switch blind as shown in the diagram be
30. r the print head has cooled A print head temperature error is not abnormal 5 Automatically the printer is recovered after the board has cooled 23 6 si 8 Automatically the printer is recovered if the cutter returns to the home position after turning the power OFF and ON Restoration is also possible with the lt DLE gt lt ENQ gt n command when in the ESC POS mode Note 1 Ifthe cutter doesn t return to the home position or doesn t perform the initial movement it cannot be recov ered 2 Ifthe paper is jammed turn the power OFF clear the jammed paper then turn the power ON 3 When the error occurs STAR Mode Non recoverable error ESC POS Mode Recoverable error Turn the power OFF clear the jammed paper or remedy another problem and then turn the power ON Automatically the printer is recovered if the carriage returns to the home position after turning the power OFF and ON Restoration is also possible with the lt DLE gt lt ENQ gt n command when in the ESC POS mode When the error occurs STAR Mode Non recoverable error ESC POS Mode Recoverable error For paper jam errors Clear the jammed paper and change the paper roll if necessary For incorrect paper format errors Change the paper roll and use a paper roll with the correct black mark 9 Connect an Ethernet cable For details see section 3 2 4 Connecting Ethernet Cable X Ethernet interface model only 10 Set the correct IP addres
31. s and restart the printer X Ethernet interface model only 2 Non recoverable error Error Description POWER lamp ERROR lamp Buzzer Flash memory write Off Flashes On 1 sec None error Off 1 sec Thermistor failure Off Flashes On 0 25 sec 2 short beeps 0 13 sec 0 5 sec error Off 0 25 sec Power supply error Off Flashes On 2 sec None Off 2 sec CPU error Off On One long beep 2 sec RAM R W error Off On None Note Ifa non recoverable error occurs turn the power OFF wait at least 10 seconds and turn the power back ON If the non recoverable error continues to be indicated consult a dealer for repairs 24 5 4 Adjustment Mode There are the following seven adjustment modes The device will enter the adjustment mode if your turn it on while pressing the FEED switch 1 2 3 4 5 6 7 The Self Printing Mode is entered by releasing the FEED switch after the buzzer sounds once Refer to Section 5 4 1 Self Printing Mode Holding down for 2 more seconds Adjusting the Dot Alignment Mode is entered by releasing the FEED switch after the buzzer sounds twice Refer to Section 5 4 2 Adjusting the Dot Alignment Mode Holding down for 2 more seconds The Hexadecimal Dump Mode is entered by releasing the FEED switch after the buzzer sounds three times Refer to Section 5 4 3 Hexadecimal Dump Mode Holding down for 2 more
32. ss devices is prohibited or may cause interference or danger The radio waves generated by the device may interfere with the operation of electronic medical devices If you are using any electrical medical device contact its manufacturer for the restrictions on the use of the device Security functionality for Bluetooth is installed in this product Configure the security settings according to the manual available on the Star Micronics website to reduce the risk of security issues This device supports Bluetooth Since this functionality may be limited by local regulations first review the radio laws specific to the country in which the product will be used Below is a list of laws this device has been approved by As Star Micronics is committed to constant innova tion revisions may be made without an announcement Access the Star Micronics website for the latest listing of approvals Please refer to Star Micronics website for the latest information and manuals BW 5 Control Panel and Other Functions 5 1 Control Panel POWER lamp Green LED Lights when the power is ON FEED button Ca CH FEED Press the FEED button to feed roll paper ERROR lamp Red LED Indicates various errors in combination with POWER lamp __ FEED button ERROR lamp Red LED L POWER lamp Green LED 5 2 Basic Indicators POWER lamp ERROR lamp Buzzer Power On Off On Off No Error O
33. t to change without notice e All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them e The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 2007 2014 Star Micronics Co Ltd TABLE OF CONTENTS 1 Unpacking and Installation sccswecesssserssscsrsaparscssonneveravasesbocesascevesvevensconeceosserannenonenenee Tt dee E 1 1 2 Oe le all ATA EE 1 1 3 Eeer 2 TAs MAINTENANCE AE EAEE A E NAAA E A OA E E 2 2 Parts Identification and Nomenclature seossssoossssossssosssssossssssosssossssoosssessssesssssss 3 Bx SOUUD PAA E TT 3 1 Connecting the Cable tothe E 4 3 2 Connecting the Cable to the Printer sssscssscssssssccsssssscsnsesssssnscsscesscsnscenssesssensesssensscencenseenscensessseenecenses 5 3 3 Connecting toa Peripheral E 8 3 4 Connecting the E Ee 9 35 MME MINS POSE Occ sess cos ceec ts eens ces ann cccesttencecccectestcceca tec tstnes ens gisevevieab cence aad btaa sesaat aosda i abae a aai iuit 10 3 6 Installing the Eegeregie 11 3 7 Switch Blind Installation EE 11 3 8 Bluetooth Settings For Bluetooth Interface Models opt eessen 12 4 Loading the Ribbon Cartridge and Pape csccssrsssccsssssssssssccccsssssscssssssccscsseees 10 4 1 Loading the Ribbon RE EE 16 4 2 Loading th Te E 17 4 3 Instal
34. ted to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB Interface Cable Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration 3 2 4 Connecting Ethernet Cable If a ferrite core is included install the ferrite core onto the Ethernet cable according to the following procedure to prevent electrical noise If a ferrite core is not included perform steps 1 and 5 only 1 Make sure the printer is turned off 2 Affix the ferrite core onto the ethernet cable as shown in the illustration below 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use scissors to cut off any excess 1cm maximum Ethernet cable Ferrite core Cor 5 Connect the interface cable to the connector on the rear panel of the printer Ethernet Interface Board Ethernet Interface Board IFBD HE06 IFBD HE08 Link disconnection detection feature The Ethernet interface model is equipped with a link dis connection detection feature If the printer is turned on when an Ethernet cable is not connected to it the POWER and ERROR lamps are simultaneously turned on and off at 2 second intervals to indicate th
35. the printer utility s memory switch setting For details see the printer utility help 69 5 mm width Roll paper guide 57 5 mm width 19 4 4 Setup Precautions L WARNING v Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Immediately unplug the equipment and contact your dealer for advice v Never attempt to repair this product yourself Improper repair work can be dangerous v Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock Y Do not touch the cutter blade There is a cutter inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress The printer cover can be opened when replacing the paper However since the cutter blade is on the inside of the printer cover be careful not to place your face or hands too close to the cutter blade v During and immediately after printing the area around the print head is very hot Do not touch it as you could be burned v Since working on the cutter may be dangerous be sure to turn off the printer first A CAUTION v We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged
36. uly 2014 15 4 Loading the Ribbon Cartridge and Paper 4 1 Loading the Ribbon Cartridge Turn off power to the printer Open the front cover by holding the finger grips on both ends of the cover and lifting it up Important 1 Do not touch the print head immediately after printing as it can be extremely hot 2 Do not touch the cutter blade There is a cutter inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress GI Place the ribbon cartridge in the direction shown in the figure and press it down to load it If loading of the ribbon cartridge is not satisfactory press down the cartridge while rotating the ribbon feed knob in the direction of the arrow Turn the ribbon feed knob of the ribbon cartridge in the direction of the arrow to remove slack in the ribbon Close the front cover Note When removing the ribbon cartridge raise the finger grips as shown in the figure Finger grip Ip 4 2 Loading the paper Use a paper roll that complies with the printer specifications Open the printer cover by sliding the latch toward you Important 1 Do not touch the print head immediately after printing as it can be extremely hot 2 Do not touch the cutter blade There is a cutter inside the paper outlet slot Not only
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