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User Guide - B&H Photo Video Digital Cameras, Photography

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1. esses esee eene een eee nnn enn nent nnne than saneta se sn sess sn sn sns sss ss ases iss s sensa snas 47 Using paSSWOLdS 47 Setting Windows passwords csssesscesscescesscessessceseceseesscesseesseseseseesseesecensesssessecsseseecseessesneecsseess 48 Setting Setup Utility BIOS passwords cccccesesscsccsesscscsscssessscesecseccensesscsensesecsensesecsenseseeaseeeaees 48 Using Internet security software ccescessesscescessecssessesesessesoseseesssessessscsssessecssessecsseseeceseseesoesaeesaeeeeesseessesseess 49 Using antivirus software cssccescssecssecsseseesseessseseesseeseeseesseeseesssecssecsesseesoeesaesaeecaessaessnesaesseeeaess 49 Using firewall software eee ees eeeeeee eene eene nennen nnn snns tss nas sns ttn ss ists snas ss sans sns snsn 49 Installing software updates ccsccssesssessesssssssesssesssesseessecssesscesecessesseeaeeeseesaeesaeeseesseesseeseesseesseesseecsesseesseeeaes 49 Installing critical security updates elei esee esee eene eene nennen tnn enns nnns nsn enn tnnin 49 Installing HP and third party software updates esses seen nennen nennen 50 Securing your wireless network csssscssecsecssecssessecssesecsscsaeessecsecssecsssssesseesecessesseeseessesseesseeeeseeesseseesseeess 50 Backing up your software ap
2. lees esses rennen enne nennt 58 Changing the computer boot order eese 58 DENS E E sosascceesesteesesessaeses savsecesseensevedens 59 Input DOWOLE s ce E a E T a E 59 Operating environment ccceecesscesseceseecssceceecsseecssecssecesaeceseeecscesneecseeesaeceesesaceesesecsaceaaecseceecaeeeeeeecseeeeseeess 59 14 El ctrostatie Discharge ec M 60 Di o ee 61 viii ENWW 1 Starting right Best practices After you set up and register the computer we recommend the following steps to get the most out of your smart investment e Ifyou haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 19 e Becomefamiliar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 24 for information e Updateor purchase antivirus software Learn more at Using antivirus software on page 49 e Backup your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 54 ENWW Best practices 1 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Help and Support e
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5. When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other A NOTE Whena disc like a DVD movie or game is copy protected it cannot be shared To share on the same network 1 From the computer you are sharing select Start gt Computer Right click what you want to share and click Properties Select the Sharing tab and then select Advanced Sharing Select the Share this folder check box Type a name in the Share name text box Click Apply and then click OK 24 go OU IM OAM SUAM To view the shared drive select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 20 Chapter4 Connecting to a network ENWW Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point A NOTE The terms wireless router and wireless access point are often used interchangeably e Alarge scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e Ahomeor small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and f
6. Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Onlyoneset of recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e Besurethatthe computer is connected to AC power before you begin creating the recovery media e Thecreation process can take up to an hour or more Do not interrupt the creation process e Store the recovery media in a safe location separate from the computer e fnecessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating the recovery media 1 Select Star
7. To rotate anchor your left forefinger in the touchpad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock 334 NOTE Rotating is disabled at the factory by default Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the touchpad zone in a light quick flicking motion up down left or right 334 Ef NOTE Three finger flicking is disabled at the factory by default Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions A NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section 32 Chapter6 Navigating the screen ENWW Using the keys You can quickly access information or perform functions by using certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the function keys illustrates the assigned function for that key To use an action key function briefly press the fn key and then briefly press the second key of the combination The acti
8. saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 do Mute light e Amber Computer sound is off e Off Computer sound is on 4 4 Wireless light e Off Anintegrated wireless device such as a wireless local I area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 8 Chapter 2 Getting to know your computer ENWW Buttons and speakers ENWW Component 1 2 Power button Speakers 2 coooooooooooooo DDODCOCODOCODCOCDICOCDCOCC LLOCIOODODCODODCOCCOCDCOCDC C QJODOOOOOOQDOCOLC 4 C JOCOCOCOCODCOCCOCOLDC LJCIDOUE OUD Description e Whenthe computer is off press the button to turn on the computer e Whenthe computer is on press the button briefly to initiate Sleep e Whenthe computer is in the Sleep state press the button briefly to exit Sleep e Whenthe computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power
9. you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a full refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the computer please contact your seller Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place ENWW the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW Table of contents Lc a e 1 Best practico Sassin aeaaea aea aa aaa aa aa eae eE anaE ra EE EEn iE 1 More HP reSOUrCES inonde tm 2 2 Getting to KNOW your DI CIS REED 3 Finding your hardware and software information
10. 10 public WLAN connection 23 R recovering from the recovery media 58 recovering the originalsystem 57 recovery 57 HP Recovery Manager 57 recovery flashdrive 54 recoverymedia 54 recovery system 57 regulatory information regulatory label 11 wireless certification labels 11 restore points 55 restoring the original system creating recovery media 54 rotating touchpad gesture 32 S scrolling touchpad gesture 31 security wireless 22 serial number computer 11 service labels locating 11 setting password protection on wakeup 37 setup of WLAN 22 Setup Utility BIOS passwords 48 shipping the computer 45 shortcut keys 17 shutdown 42 Sleep exiting 37 initiating 37 slots memory cardreader 4 25 software Disk Cleanup 43 HP Connection Manager 20 software updates installing 49 speakers identifying 9 speakers identifying 25 supported discs 54 system recovery 57 system restore points 55 creating 55 T testing an AC adapter 40 testing audio features 26 touch screen turnoffandon 17 touchpad buttons 7 turnoffandon 17 touchpad gestures 2 finger pinch zoom 31 flicking 32 rotating 32 scrolling 31 touchpad zone identifying 7 traveling with the computer turning off the computer 42 11 45 U unresponsive system 42 USB 3 0 port identifying 5 25 user profiles creating 13 using externalAC power 40 using passwords 47 using the power meter 38 V vents identifying 5 video 26 W webcam 25 identi
11. a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support Select Start Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e HP Connection Manager software e Operating system controls Using the wireless button ENWW The computer has a wireless button one or more wireless devices and one wireless light All the wireless devices on your computer are enabled at the factory and if your computer has a wireless light the wireless light is off when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is off at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Indi
12. access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV 26 Chapter5 Enjoying entertainment features ENWW iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Connecting video devices by using an HDMI cable To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI a 2 Connect the other end of the cable to the high definition TV or monitor 3 Press fn f4 to alternate the computer screen image between 4 display states e Computer only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e External device only View the screen image on the external device only Each time you press fn f4 the display s
13. between 4 display states e PCscreenonly View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press fn f4 the display state changes ET NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Go to Start Control Panel Appearance and Personalization Adjust screen resolution for best results 28 Chapter5 Enjoying entertainment features ENWW Using Intel Wireless Display and Wireless Music select models only Intel Wireless Display and Wireless Music allow you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions To open Intel Wireless Display select Start All Programs Intel WiDi d NOTE Before using the wireless display feature be sure that your wireless device is turned on ENWW Using video 29 Navigating the screen You can navigate the computer screen in the following ways e Touch gestures e Keyboard and mouse Touch gestures can be used on your comput
14. computer damage to a drive or loss of information observe these precautions e fremovalorinstallation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e fyouremove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 60 Chapter 14 Electrostatic Discharge ENWW Index Symbols Numerics 2 finger pinch zoom touchpad gesture 31 A ACadapter 5 AC adapter testing 40 action keys decrease screen brightness 33 Help and Support 33 identifying 10 increase screen brightness 33 keyboard backlight 33 next track or section 33 play pause resume 33 previous track orsection 33 switch screen image 33 volume down 33 volume mute 34 volumeup 33 wireless 34 advanced keyboard settings 16 airport security devices 43 antivirus software using 49 audio features testing 26 audio out headphone audio in microphone jack 5 25 B backing up software and information 50 backups 54 battery conserving power 39 batt
15. e Closethe display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Taporswipethe touchpad When the computer exits Sleep the power lights turn on and your work returns to the screen A NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 2 3 4 5 From the Windows desktop select Start gt Control Panel gt System and Security gt Power Options In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen A NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup ENWW To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 From the Windows desktop select St
16. gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup 331 ET NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information To restore see Restoring specific files using Windows Backup and Restore on page 57 Chapter 12 Backing up restoring and recovering ENWW Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Clickthe System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also use
17. o Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 57 Backing up system and personal information Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Tips for a successful backup ENWW e Number backup discs before inserting them into the optical drive e Storepersonal files in the Documents Music Pictures and Videos libraries and back up these folders periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences Creating backups 55 To create a screen shot 1 D
18. plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 37 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down ET NOTE Youcan manually initiate Hibernation See Manually initiating and exiting Sleep on page 37 and Manually initiating and exiting Hibernation select models only on page 37 AN CAUTION Toreduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card 31 Ef NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation 36 Chapter8 Managing power ENWW Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways
19. playback of an audio CD a DVD or a BD rl fn f8 Plays the next track of an audio CD or the next section of a DVD or a BD FF fn f9 Decreases speaker volume incrementally as long as you hold down the key fn f10 Increases speaker volume incrementally as long as you hold down the key ENWW Using the keyboard and mouse 33 Icon Key Description qo m fn f11 Mutes or restores speaker sound fn f12 Turns the wireless feature on or off NOTE Awireless network must be set up before a wireless connection is possible Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ctrl shift 4 keys for the rupee symbol To learn about ALT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR 34 Chapter6 Navigating the screen ENWW Using HP Performance Advisor HP Performance Advisor is designed to optimize your computer experience by providing information and tools to benefit you With HP Performance Advisor you can do the following e View system information on your computer e Keep track of and modify BIOS settings create custom groups and restore BIOS factory defaults e Create block diagrams and memory graphs e Create configuration reports for
20. projector NOTE You can connect up to 2 optional display devices with a Mini DisplayPort splitter purchased separately 7 Audio out headphone Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE Whena device is connected to the jack the computer speakers are disabled NOTE Besure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Rear 5 6 Display Component Description 1 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt HP WebCam 5 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The interna
21. 2 Exit Hibernation by pressing the power button Running on external AC power For information about connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft e When charging a battery e Wheninstalling or modifying system software e When writing information to a disc select models only e When performing a backup or recovery When you connect the computer to external AC power e Thebattery begins to charge e Thescreen brightness increases e Thepower meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The screen brightness automatically decreases to save battery life e Thepower meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC pow
22. AN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP A NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANS in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Usewireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help
23. Abroad range of how to information and troubleshooting tips To access Help and Support select Start Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Worldwide support e Chatonline with an HP technician To get support in your language go to e Supporttelephone numbers http welcome hp com country us en wwcontact_us html e HP service center locations Safety amp Comfort Guide e Proper workstation setup To access this guide select Start HP Support Assistant e Guidelines for posture and work habits that increase your comfort gt Next gt My computer gt User Guides and decrease your risk of injury or e Electrical and mechanical safety information Go to http www hp com ergo Regulatory Safety and Environmental Notices e Important regulatory notices To access this guide select Start HP Support Assistant gt Next gt My computer gt User Guides Limited Warranty e Specific warranty information about this computer To access this guide select Start HP Support Assistant gt Next gt My computer gt User Guides or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP ma
24. Smart Connect Technology select models only 41 42 Shutting down the computer AN CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command A NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Pressctrl alt delete and then click the Shut down icon on the display e Pressandhold the power button for at least 5 seconds e Disconnect the computer from external power e Onmodels with a user replaceable battery remove the battery Chapter 8 Managing power ENWW 9 Maintaining your computer It is important to pe
25. User Guide Copyright 2015 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2015 Document Part Number 804231 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To access the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer
26. and Support 22 Chapter4 Connecting to a network ENWW Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is off If the wireless light is amber press the wireless button Click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection A NOTE If no WLANs are listed you may be out of range of a wireless router or access point A NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection ET NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the
27. ange for each user profile KA TIP You can select one color and apply it to all the lighting zones at once Advanced keyboard settings With advanced settings in HP Keyboard Control you can have more control over your keyboard functions You can disable keys on the keyboard as well as the touchpad and touch screen 16 Chapter3 Customizable keyboard ENWW Keyboard shortcuts There are three keyboard shortcuts that you can enable to customize your experience A keyboard shortcut is a combination of the fn key 1 and either the f r or t key 2 A NOTE If you restart the computer the touch screen features will turn back on and the touchpad will be re enabled unless a mouse is attached and that option is selected i nii COOOOOCOOCOCOOCOOCOCCCO OOCOCCOCCOODCOCOODCOCOC gi og Br gH m Bi Hi itii gi lisse E mis Key combination Description fn f Turns the computer fans on maximum speed fntr Turns the touchpad off and on fn t Turns the touch screen features off and on To enable or disable the shortcut keys 1 From the Windows desktop click the HP Keyboard Control icon Click the Advanced tab e m Under Screen and Trackpad and System Settings select the function you want to disable or enable Some functions are always enabled To use a shortcut key A Briefly press the fn key and then briefly press the second key of the shortcut key combination ENWW Advanced keyboard s
28. art gt Control Panel gt System and Security gt Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended 7491 Ef NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Initiating Sleep and Hibernation 37 Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge e Todisplay the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar e Toaccess Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance The following power plans are available e HP Recommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performanc
29. button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or see Managing power on page 36 Produce sound Top Keys X TIP You can customize these keys in HP Keyboard Control See Advanced keyboard settings on page 16 Component Description 1 Programmable keys Allow you to create up to 30 different customized key combinations when used alone or with the fn ctrl alt or shift keys See Programmable keys on page 14 for more information 2 esc key Displays system information when pressed in combination with the fn key 3 fn key Executes frequently used system functions when pressed in combination with one of the action keys or the esc key 4 adi Windows key Displays the Windows Start menu E TIP You can disable the Windows key in HP Keyboard Control See Disable key assignments on page 18 5 Action keys Execute frequently used system functions when pressed in combination with the fn key NOTE On select models the fn f5 action key turns the keyboard backlight feature off or on 6 z Windows application key Displays options for a selected object TIP You can disable the Windows application key in HP Keyboard Control See Disable key assignments on page 18 10 Chapter 2 Getting to know your computer ENWW Labels The labels affixed to the
30. computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT Alllabels described in this section will be located in one of 3 places depending on your computer model affixed to the bottom of the computer located in the battery bay or under the service door XX TIP You can also press fn esc for system information ENWW Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Serial OOOO PET OOOO I aE Product MOOG KKE i Worronty byl pes eek Model XXXOOUE Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Windows 8 or Windows 8 1 do not have the physical label but have a Digital Product Key electronically installed A NOTE This Digital Product Key is automatically recognized and activated by Microsoft Operati
31. cription 1 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then press in on the card until it is firmly seated To remove a card Press in on the card it until it pops out 4 Chapter 2 Getting to know your computer ENWW Rear ENWW E i CEE Component 1 2 Vents 2 AC adapter light Description Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation e On The AC adapter is connected and the battery is charged e Off The computer is using battery power 3 Power connector Connects an AC adapter 4 USB 3 0 ports 4 Connect optional USB devices such as a keyboard mouse external drive printer scanner or USB hub NOTE Your computer does not include a RJ 45 network jack To connect to a wired network you must use the USB Ethernet adapter provided 5 6 HDMI port Mini DisplayPort Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Connects an optional digital display device such as a high performance monitor or
32. current settings for future use 1 From the Windows desktop click the HP Keyboard Control icon 2 Under Profiles select Current Settings and then make any necessary changes 3 Clickthe Save icon and then type the name of the new user profile User profiles ENWW A user profile is a group of settings that can be customized and saved You can create an unlimited number of profiles and assign up to 10 profiles at a time using the fn key any one of the number keys To create user profiles 1 From the Windows desktop click the HP Keyboard Control icon 2 Under Profiles click the icon to create a user profile 3 Type the name of the user profile A NOTE Repeat steps 2 through 3 to create an unlimited number of user profiles A NOTE Launch a saved user profile by pressing fn the number key combination that you defined for that user profile XK TIP You can make changes to existing profiles and save them or you can click Load Default to return the user profile to the default settings Current settings 13 Programmable keys The keyboard has six programmable keys 1 with up to five different settings each You can create a total of 30 different key combinations when used alone or with the fn ctrl alt or shift keys 6 62 63629 CD 1 To program the keys 1 From the Windows desktop click the HP Keyboard Control icon 2 Select the Key Assignments tab and then click the box next to the ke
33. e audio in microphone jack on your computer Many headsets with integrated microphones are commercially available To connect wireless headphones or headsets to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide select Start HP Support Assistant Next My computer User Guides Testing your audio features To check the audio functions on your computer follow these steps 1 Select Start Control Panel Hardware and Sound Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button To check the recording functions on your computer follow these steps 1 Select Start All Programs Accessories Sound Recorder 2 ClickStart Recording and speak into the microphone 3 Save the file to your desktop 4 Open a multimedia program and play the recording To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to
34. e and screen brightness e High Performance Favors performance but may use more energy You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start Control Panel Hardware and Sound HP Power Manager To access the Power Options in the Control Panel select Start Control Panel System and Security Power Options and then select a power plan from the list Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Factory sealed battery To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select Start HP Support Assistant Next Battery and performance Power and battery HP Battery Check If Battery Check indicates that your battery should be replaced contact support The battery in this
35. e is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Using the webcam The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A Tostart the webcam select Start gt All Programs gt Communication and Chat gt HP WebCam For details about using the webcam select Start gt Help and Support ENWW Using the webcam 25 Using audio On your computer or on select models using an external optical drive you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 27 Before connecting audio devices be sure to adjust the volume Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphon
36. e restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Traveling with or shipping your computer 45 Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary N WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 46 Chapter9 Maintaining your computer ENWW 10 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use o
37. e tenens 37 Using the power meter other vecti er iei ue i ave Een ie even AAE AE NEA ERE pe ERR eR E REESE WR UE RUE 38 Selecting a power plan cssccscssesssesssecsessesssesssesssessecssesssesssessesssessessesesssssseeeseesaeesecseeseeeeesaeeseesseesseesseecees 38 OTHER 38 vi ENWW Factory sealed battery eiiis eeee sees toada i Eine ioei natn rai Nanasi san sinas sensns sss nsns nnn 38 Finding battery information eiiis sees senes nnn nn sn nn stant na sth setas ta sens tasas ens sn ain 39 Conserving battery DOWer sccsscssccsscssessscsssssscessesscessesssesseseecsseseecsesseesaesseesasesaesaecesseseeessessesseeess 39 Identifying low battery levels c cssccscssssssessecsecseessecssececsseeeecseeseesseessessaesaeesseeseeesaesesseesaess 39 Resolving a low battery level eee eese eeeeeee eene nennen sirena nnne sth stn setas irse nns nns snnin 39 Resolving a low battery level when external power is available 39 Resolving a low battery level when no power source is available 39 Resolving a low battery level when the computer cannot exit Hibernation 40 Running on external AC Power E 40 Troubleshooting power problems s ceccesscescesscsseesscesscescesecesecsseeseeeeesaeeseceaeesaeeseeesaeseeesseeaeees 40 Refreshing your software conte
38. easesceaeeaceseesceaceseeaeeeseeesaeeaeaes 23 5 Enjoying entertainment features sisssssssccsccascscscsscstssscssscesasscsessavsessesesses seosssssasssevessavesesesscecosessassenssesesssaceseseses 24 Multimedia features 2 reet eerte ieiunio teo noie suae EC SEHE GO cu ia vuede ceed caccuaseususbudedevecesueddesdeuccsevseesetevavesve 24 WIE GATED TUM 25 ORE 26 Connecting speakers rere nett tuin ier ote ee NE YU Uere is nn o aU ae e eS Y RM R VR Vas 26 Connecting headphones and microphones eese eee ee eene eene nennen nnne nnns nns 26 Testing your audio features lees esses eee eee nennen nensis innare testes nasse nnns nass sense tasa 26 UETREUDCDEE H 26 Connecting video devices by using an HDMI cable eese eene 27 Setting up HDMI audio eese ees sees sees ee eren eren enses nennen tne iri iias 27 Connecting digital display devices by using a DisplayPort cable sess 28 Using Intel Wireless Display and Wireless Music select models only 29 6 Navigating ENG SCHOO MR i IS 30 Using the touchpad and gestures sscssccssesssessecssesssesssecssecsessesessecssssssesseesseesecessesseeseseaeeeseesaeeseeeseesereeeesees 30 Eun
39. emove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices o Remove any media from the drive before removing the drive from a drive bay A CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may b
40. ents eee eeiee cnin eee Dona ccascdeaesstscacssesabeccetecesseescnesbavachentdaas seis 18 4 Connecting tog network GHI amines ERE TUM ECL FERME eae 19 Connecting to a wireless network eese sessi esee esee rennen enne nn astida se nns th sena sth eied serea anida tassa strae sa sensa 19 Using the wireless controls esee esee eese eene rennen ennt ernst ens tss tassa ensi nns ERE 19 Using the wireless button aces esses ies eeseee eee en esten tne theirs tns tns thin nens 19 Using HP Connection Manager select models only esses 20 Using operating system controls sees esses eese ee nennen nenne tnnt tnter nnns 20 Sharing data and drives and accessing software eese eesseseesseeeeee teen tentent 20 ICA a saa EE a eaa aa 21 Using an Internet service provider lesen eene nnne nnn nnns 21 Setting Upra WLAN ge 22 ENWW Configuring a wireless router sees seese eese ee eren n nnns nnns nnne 22 Protecting your WLAN eese seeee sees eee seen entes ennt tnis tn sense tasa tasse tassa sa seen serta sena 22 Connecting to a WLAN ee eeeceessccecsecesecesseecsecceseecscecseecsesessacesseecsececseesseesseeceeeeseeess 23 Using Bluetooth wireless devices cesseccssseseecceseeceeeceaeeeceseeaeeecese
41. er e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 40 Chapter8 Managing power ENWW 1 Shutdown the computer 2 Connectthe AC adapter to the computer and then plug it into an AC outlet 3 Turnonthe computer e ifthe power lights turn on the AC adapter is working properly e ifthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e ifthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As aresult your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A Toenablethis feature or manually adjust the settings select Start gt All Programs gt Intel gt Intel Smart Connect Technology For additional information and a list of supported applications see the software Help ENWW Refreshing your software content with Intel
42. er s touchpad or on a touch screen select models only A NOTE You can also connect the external USB mouse to one of the USB ports on the computer Your computer also has special action keys on the keyboard to perform routine tasks Using the touchpad and gestures 30 The touchpad allows you to navigate the computer screen and control the pointer by using simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options You can also view demonstrations of touchpad gestures A Select Start gt Control Panel gt Hardware and Sound gt Devices and Printers gt Mouse X TIP Use the left and right buttons on the touchpad as you would use the corresponding buttons on an external mouse A NOTE Touchpad gestures are not supported in all programs Chapter 6 Navigating the screen ENWW Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the touchpad zone and then drag them up down left or right 2 finger pinch zoom Pinching allows you to zoom in or out on images or text e Zoom out by placing two fingers apart on the touchpad zone and then moving your fingers together e Zoomin by placing two fingers together on the touchpad zone and then moving your fingers apart rad E ENWW Using the touchpad and gestures 31 Rotating Rotating allows you to rotate items such as photos
43. ery information finding 39 battery power 38 best practices 1 BIOS determining version 51 downloading anupdate 51 HP Performance Advisor 35 updating 51 Bluetooth device 19 23 Bluetooth label 11 ENWW boot order changing 58 bottom 11 buttons left touchpad 7 power 9 right touchpad 7 C caps lock light identifying 8 caring for your computer 44 cleaning your computer 44 components display 6 right side 4 top 7 connecting to a WLAN 23 connector power 5 conservation power 39 corporate WLAN connection 23 critical battery level 39 critical security updates installing 49 current settings keyboard utility 13 D deleted files restoring 57 disable keys 18 Disk Cleanup software 43 DisplayPort connecting 28 E electrostatic discharge 60 esc key identifying 10 external AC power using 40 F fans adjust speed 17 firewall software 49 flicking touchpad gesture 32 fn key identifying 10 H HDMI configuring audio 27 HDMI port connecting 27 identifying 5 HDMI port identifying 25 headphones and microphones connecting 26 Hibernation exiting 37 initiated during critical battery level 39 initiating 37 high definition devices connecting 27 28 29 HP and third party software updates installing 50 HP Connection Manager software 20 HP Keyboard Control 12 HP PC Hardware Diagnostics UEFI downloading 53 using 52 HP Performance Advisor 35 HP Recovery Manager 57 l input power 59 installing critical secur
44. ettings 17 Disable key assignments You can disable the Windows key Caps Lock key Windows application key or any one of the action keys To disable keys 1 From the Windows desktop click the HP Keyboard Control icon 2 Select the Advanced tab 3 Under Disable Keys and Function Key Defaults select the key you want to disable 18 Chapter 3 Customizable keyboard ENWW Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world A NOTE Your computer does not include a RJ 45 network jack To connect to a wired network you must use the USB Ethernet adapter provided Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates
45. f the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and other Administrator password system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Locating your security software HP Security Assistant select models only provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks e Setting up Internet and antivirus security e Backing up and recovering files e Managing passwords user accounts and parental controls e Maintaining your computer and installing the latest HP and Windows updates To open HP Security Assistant select Start All Programs Security and Protection HP Security Assistant Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS
46. file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions A NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Chapter 11 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive ET NOTE Todownload the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 53 b Hard drive c BIOS When the diagnostic tool opens use the keyboard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI ENWW Ef NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB de
47. ful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to restore your backup A NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e Asystemrecovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system restore point on page 57 and partial restores see Restoring specific files on page 57 try them before using HP Recovery Manager
48. fying 6 ENWW webcam light identifying 6 24 webcam identifying 24 Windows application key identifying 10 Windows Backup and Restore restoring files 57 Windows key identifying 10 Windows passwords 48 wireless button 19 wireless certification label 11 wireless controls button 19 operatingsystem 19 wireless light 8 19 wireless network WLAN connecting 23 corporate WLAN connection 23 equipment needed 22 functionalrange 23 public WLAN connection 23 security 22 using 21 wireless network securing 50 WLAN antennas identifying 6 WLAN device 11 21 WLAN label 11 ENWW Index 63
49. hardware components and software information e Keeptrack of and modify computer resources and performance iy IMPORTANT You must have an Internet connection to use all of the HP Performance Advisor features To open HP Performance Advisor A Select Start gt All Programs gt HP gt HP Performance Advisor For more information on HP Performance Advisor download the user guide or go to http www hp com go hpperformanceadvisor To download the user guide open HP Performance Advisor select the utility menu icon in the top left corner and then select Download User Guide Managing BIOS with HP Performance Advisor ENWW With HP Performance Advisor you can view your current BIOS settings change BIOS settings and restore BIOS factory defaults To open HP Performance Advisor and manage the BIOS 1 Select Start All Programs HP HP Performance Advisor Your Computer BIOS 2 Scroll down to view the current BIOS settings or follow the on screen instructions to make changes to the BIOS or restore the BIOS defaults Changes take effect when you restart your computer Managing BIOS with HP Performance Advisor 35 8 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power
50. he display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe 44 Chapter9 Maintaining your computer ENWW A NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the touchpad keyboard or mouse A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface A CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the touchpad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment ENWW safe Prepare the computer for traveling or shipping o Back up your information to an external drive R
51. iles without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service A NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place ENWW Connecting to a wireless network 21 Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e Abroadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 31 ET NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WL
52. isplay the screen you want to save 2 Copythe screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document 4 Saveandprint the document What you need to know e You can back up your information to an optional external hard drive a flash drive a network drive or discs e Connectthe computer to AC power during backups e Allow enough time for the backup Depending on files sizes it may take more than an hour e Verify the amount of free space on your backup storage device before you back up e You should back up Before adding or changing software or hardware o Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information o After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore 56 Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 Select Start gt Control Panel
53. ity updates 49 integrated webcam light identifying 24 Intel Wireless Display 29 Intel Wireless Music 29 internal display switch identifying 6 internal microphone identifying 24 internal microphones identifying 6 Internet connection setup 22 Internet security software using 49 Index 61 J jacks audio out headphone audio in microphone 5 25 K keyboard backlight action key identifying 33 keyboard shortcuts 17 keys action 10 esc 10 fn 10 programmable 10 Windows 10 Windows application 10 keys programing 14 L labels Bluetooth 11 Microsoft Certificate of Authenticity 11 regulatory 11 serialnumber 11 service 11 wireless certification 11 WLAN 11 lighting zones customizing 15 lights AC adapter 5 capslock 8 mute 8 power 8 webcam 24 wireless 8 M maintenance Disk Cleanup 43 memory card reader identifying 4 25 memory card identifying 4 25 Mini DisplayPort identifying 5 25 mouse external setting preferences 30 mute light identifying 8 0 operating environment 59 62 Index original system recovery 57 P passwords Setup Utility BIOS 48 Windows 48 ports HDMI 5 25 27 28 Intel Wireless Display 29 Intel Wireless Music 29 Mini DisplayPort 5 25 USB3 0 5 25 power battery 38 conserving 39 power button identifying 9 power connector identifying 5 power lights identifying 8 power meter 38 product name and number computer 11 programable keys 14 programmable keys identifying
54. l display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Chapter 2 Getting to know your computer ENWW Top Touchpad Q Component Description 1 Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen TIP You can disable the touchpad or change the touchpad sensitivity and click speed See Keyboard shortcuts on page 17 and Using the touchpad and gestures on page 30 for more information 2 Left touchpad button Functions like the left button on an external mouse 3 Right touchpad button Functions like the right button on an external mouse ENWW Top Lights X TIP You can customize the keyboard lighting See Lighting zones on page 15 Oc ooooooooooo tDOOOOBOBEEOC LJOODOCOCOCQDCOCQDCOLDICJ DODOODODCOCQDCODC DODOCODCOCDLCIDLDUC UL JOLICUDBLI Cen al OU O00000 ste Component Description 1 Power light e On The computer is on e Blinking The computer is in the Sleep state a power
55. ng Systems on a reinstall of the Windows 8 or Windows 8 1 operating system with HP approved recovery methods Regulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use Labels 11 12 3 Customizable keyboard Your computer includes a highly customizable keyboard with unique lighting effects Create profiles and configure shortcuts and lighting for ultimate experience 99 ET NOTE Keyboard macros are not supported HP Keyboard Control HP Keyboard Control is a utility that allows you to customize your computer for your specific needs With HP Keyboard Control you can do the following e Createuser profiles e Program key assignments e Customize the keyboard lighting e Disable the touchpad or touch screen e Turnfansto maximum speed e Enable or disable current key assignments 34 ET NOTE Keyboard macros are not supported To open HP Keyboard Control from the Windows desktop A Clickthe HP Keyboard Control icon Chapter3 Customizable keyboard ENWW Current settings Current Settings in HP Keyboard Control shows you the current active state of all the keyboard lighting and advanced settings In Current Settings you can view and change settings and they are instantly applied To save
56. nt with Intel Smart Connect Technology select models only 41 Shutting down the n ET LER 42 9 Maintaining your COMPULC sicsssccssscssicisscsssssscsecsscassecossscasasesscssecoonsed annoa ea SERRE ERE FREE EE REN sp sosssaaseasasassasss seessav sess 43 improving T ELA MI RERO EPOR 43 rs Is EITHER EMITIR ITE 43 Using Disk Cleanup esee esses eee enne E nnns nnn tnn nnns tnnsn stas inse nns isis sss n nns ns nnn 43 Updating programs and drivers sccssccssessesssessecssscssecsseessessecsscessesssesecseeaeeseeeaeecseesaeeseeseesaeseseesarsseeeseeeess 44 CLEANING ote nnlli 44 Cleaning procedures ccssccssssssesssesscesscesscesscsecsseeseesseesseeseesseecseesssscssesseesseeseeeaeesaeesaeesaesseessaeeats 44 Cleaning the display 5 ires ici aves asec casasussedesiaaviesseesssas adusescdsuadecieanesiavatandeosea des 44 Cleaning the sides or cover innnan naaa a E nnne nnn nnne nns nnn nnns 44 Cleaning the touchpad keyboard or mouse eese 45 Traveling with or shipping your computer cccsecssesssessscsseseecseeseessseseeseescescesoeeseesoeeseeseeseeseeessesseeeseesees 45 10 Securing your computer and information eee eee eere ee eee eee eee eene eese ess ees saos sesso esso sees essa sse sos sos 47 Locating your security software
57. on key feature is enabled at the factory You can disable this feature in HP Keyboard Control See Disable key assignments on page 18 After you have disabled the action key feature you can still perform each function by pressing the appropriate key without the fn key XX TIP You can change function and customize the action keys in HP Keyboard Control See Advanced keyboard settings on page 16 Icon Key Description fn f1 Opens Help and Support which provides tutorials information about the Windows operating Pi system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support fn f2 Decreases the screen brightness incrementally as long as you hold down the key whe fn f3 Increases the screen brightness incrementally as long as you hold down the key UR fn f4 Switches the screen image between display devices connected to the system For example ILI if a monitor is connected to the computer repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor i fn f5 On select models turns the keyboard backlight feature off or on A NOTE To conserve battery power turn off this feature fn f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD 14 4 fn f7 Begins pauses or resumes
58. overy media 1 If possible back up all personal files 2 Insertthe first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer A NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 58 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order 58 To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Chapter 12 Backing up restoring and recovering ENWW 13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Altho
59. physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help ENWW Connecting to a wireless network 23 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and on select models high definition devices Multimedia features 24 Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video Chapter 5 Enjoying entertainment features ENWW Component Description To use the webcam select Start All Programs Communication and Chat HP WebCam 4 Speakers 2 Produce sound 5 Memory card reader Reads op
60. plications and information eese eese esee eeee eene nns 50 ENWW 11 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI eee eee ee eee eee neenon eonun 51 Starting Setup Utility BIOS 0 0 esssecsssssesessssssesescsessesesssccsesesescssesesscesseseseccaeseseceesesssecseseseseceeseseeecseseseetens 51 UENIRE M M 51 Determining the BIOS Version ccsscessesscesseessesssessesscessecssesssessesseceeessseseecseecaecasecnesseesnseseeeasesass 51 Downloading a BIOS update csesscessesssescesscessestecssessecsseseecsseseesaeessesaeceaeeecessessesnsessesssesaesass 51 Using HP PC Hardware Diagnostics UEFI s scsssscscssssessssssesessssssesesseeesssecessessescscsesscaeseseeeseesecaeseseessaeseeaeaes 52 Downloading HP PC Hardware Diagnostics UEFI to a USB device eese 53 12 Backing up restoring and recovering ooo yvrk terr bh bibe rd EE eo EE YEPEE CFR IEEE P2 AS FEEPEPE PEU E FEPEMA E EE PEE E CMMM ACE ERU F Gan bd 54 Crumble 54 Creating recovery media to recover the original system eese eene 54 What you need to KNOW sccsccssecssecssesssecssessecseecseecsecseecasecsesssecaeecasecnsesseeneesneesssesnesss 54 Creating the recovery media essen enne nennen 54 Creating system restore points cccccsscecssccesecesscceceeessscceseeeesecce
61. product cannot be easily replaced by users themselves Removing or replacing the battery could affect your warranty coverage If a battery is no longer holding a charge contact support When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal 38 Chapter8 Managing power ENWW Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select Start HP Support Assistant Next Battery and performance Power and battery HP Battery Check HP Support Assistant provides the following tools and information about the battery e Battery test e Information about battery types specifications life cycles and capacity Conserving battery power Use the following tips for conserving battery power and maximizing battery life e Lowerthe brightness on the display e Selectthe Power saver setting in Power Options e Remove the battery from the computer when it is not being used or charged e Turnoff wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you lea
62. r products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 22 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 54 50 Chapter 10 Securing your computer and information ENWW 11 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS A TostartSetup Utility BIOS turn on or restart the computer quickly press esc and then press f10 A NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed file
63. rform regular maintenance to keep your computer in optimal condition by using tools like Disk Cleanup This chapter also includes ways to update programs and drivers steps to clean the computer and tips for traveling with or shipping the computer Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Cleanup Handling drives Observe these precautions when handling drives e Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system e Beforehandling a drive discharge static electricity by touching the unpainted metal surface of the drive e Do not touch the connector pins on a removable drive or on the computer e Donotuse excessive force when inserting a drive into a drive bay e When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media e lfadrive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE e Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do no
64. s called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main and then make note of your current BIOS version 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit Exit Discarding Changes and then press enter Downloading a BIOS update A CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remo
65. sneeeseceeseseesecceceseseeceeeeeeseeeesseeess 55 What you need to KNOW ccccssccsseessecssecssesseceecssessecseecasecsesesecasecesecseeseeeneesseesssessesss 55 Creating a system restore point eeeseeseeses esses sensere een ne seen entente tn sesso strana 55 Backing up system and personal information eres eese esee enne nnn nnnn nnns 55 Tips for a successful backup ssssccssesesscssessesscsscssessesecaesssessssesaeseseessaecaesesessaeeasesses 55 What you need to KNOW ccsccssccssecssecssecssessecseecssecsecseecosecnecesecaeecnseseeessecasesseessseseses 56 Creating a backup using Windows Backup and Restore cssssssseessesseesseeseeeeeeeees 56 R store ahd TeCcOVely uer EE e aen Neu vento tuya udis ai iae debe bic Ei seueeeed deett pie uiae s 57 Restoring to a previous system restore point eeesseseeese ees esee eene eren entes nentes tnnt tas en 57 Restoring specific files eese sees eese nennen nnne nnns tnn sts snas tras tassi n tss s sess nnis 57 Restoring specific files using Windows Backup and Restore 57 Recovering the original system using HP Recovery Manager eese 57 What you need to KNOW RR 57 Recovering using HP Recovery partition select models only 58 Recovering using the recovery media
66. t and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 57 54 Chapter 12 Backing up restoring and recovering ENWW Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e Ifyou restore to a restore point and then change your mind you can undo the restoration e You should create system restore points o Before you add or change software or hardware
67. t damage drives e Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive e Donottypeonthe keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration e Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 2 ENWW Select Start All Programs Accessories System Tools Disk Cleanup Follow the on screen instructions Improving performance 43 Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifica
68. talled on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 44 Installing critical security updates ENWW A CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings select Start gt Control Panel gt System and Security gt Windows Update gt Change settings and then follow the on screen instructions Using Internet security software 49 Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to thei
69. tate changes 34 ET NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Go to Start Control Panel Appearance and Personalization Adjust screen resolution for best results Setting up HDMI audio HDM is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Digital Output Device HDMI 3 Click Set Default and then click OK ENWW Using video 27 To return the audio stream to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Speakers 3 Click Set Default and then click OK Connecting digital display devices by using a DisplayPort cable The DisplayPort connects a digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity 1 Connect one end of the DisplayPort cable to the DisplayPort on the computer 2 Connectthe other end of the cable to the digital display device 3 Press fn f4 to alternate the computer screen image
70. that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords ENWW Locating your security software 47 e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e Anidealpasswordis long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbeentered each time you access Setup Utility BIOS e Ifyou forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of
71. the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer or exit Hibernation e Ifyou forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 48 Chapter 10 Securing your computer and information ENWW 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a
72. tional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then press in on the card until it is firmly seated To remove a card Press in on the card it until it pops out 6 i USB 3 0 ports 4 Connect optional USB devices such as a keyboard mouse Se external drive printer scanner or USB hub 7 HDMI port Connects an optional video or audio device such as a high HEN definition television any compatible digital or audio component or a high speed HDMI device 8 Mini DisplayPort Connects an optional digital display device such as a high m performance monitor or projector NOTE You can connect up to 2 optional display devices with a Mini DisplayPort splitter purchased separately 9 Audio out headphone Audio in microphone Connects optional powered stereo speakers headphones i gt jack earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User guides NOTE Whena devic
73. tions when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example disposable wipes which come in a variety of brands e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer A WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on e Turnoff the computer e Disconnect AC power e Disconnect all powered external devices A CAUTION Toprevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe t
74. to recover your system e Asystemrecovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail e TheMinimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail ENWW Restore and recovery 57 Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage Disk Management If the recovery partition is present a Recovery drive is listed in the window 1 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turnonorrestart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the rec
75. trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is ins
76. ugh the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 6 15A 120W Ete DC plug of external HP power supply ET NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms ET NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft ENWW Input power 59 14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the
77. ve connect or disconnect any device cable or cord ENWW Starting Setup Utility BIOS 51 52 Select Start Help and Support Maintain Follow the on screen instructions to identify your computer and access the BIOS update you want to download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 2 3 5 Open Windows Explorer by selecting Start gt Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the
78. ve your computer initiate Sleep or Hibernation or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon in the notification area displays a low or critical battery notification EA NOTE For additional information about the power meter see Using the power meter on page 38 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e fHibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer ENWW Running on battery power 39 Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power
79. vice ET NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI version 1 Gotohttp hp com go techcenter pcdiags 2 Clickthe UEFI Download link and then select Run Option 2 Support and Drivers page Provides downloads for a specific product for earlier and later versions 1 Gotohttp www hp com 2 Pointto Support located at the top of the page and then click Download Drivers 3 Inthe text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product 4 Select your computer model and then select your operating system 5 Inthe Diagnostic section click HP UEFI Support Environment or Click Download and then select Run ENWW Using HP PC Hardware Diagnostics UEFI 53 12 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 As you add hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information
80. vidual wireless devices can be controlled through HP Connection Manager Connecting to a wireless network 19 Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices an interface for connecting to the Internet using HP Mobile Broadband and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN Wi Fi e Wireless wide area network WWAN HP Mobile Broadband o Bluetooth HP Connection Manager provides information and notifications on connection status power status subscriber identity module SIM details and SMS text messages Status information and notifications are provided in the notification area at the far right of the taskbar To open HP Connection Manager select Start All Programs HP Help and Support HP Connection Manager For more details about using HP Connection Manager see the HP Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls select Start Control Panel Network and Internet Network and Sharing Center For more information select Start Help and Support Sharing data and drives and accessing software
81. y provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html 2 Chapter 1 Starting right ENWW 2 Getting to know your computer Finding your hardware and software information ENWW A Select Start gt Computer A Select Start gt All Programs gt HP gt HP Performance Advisor gt Your Computer gt Device Information A list displays all the devices installed in your computer including optical drives solid state drives SSD or a secondary hard drive To find out what software is included on your computer select Start All Programs Finding your hardware and software information 3 Right side Component Des
82. y you want to program 3 Ef NOTE Repeat steps 2 through 3 for a total of 30 different combinations Type any key assignment that you want and then assign it to a user profile 14 Chapter 3 Customizable keyboard ENWW Lighting zones ENWW The keyboard includes programmable lighted keyboard zones that ensure that you hit the right key every time even when working in low light conditions With HP Keyboard Control you can customize the colors of each zone for each user profile Ef NOTE When you first set up your computer all of the lighting zones are red TS T e Sea 7 EISES TE TENE ddp deb ok h 143 HH ae erp tikes i ena sans ed 558k Bs E ull Component 1 Power button 2 Speakers 3 Programmable keys 4 Left zone 5 WASD keys 6 Center zone 7 Right zone 8 Fan NOTE The fan color will always be red Lighting zones 15 To customize the lighting zones for current settings or a user profile that you want to change 1 From the Windows desktop click the HP Keyboard Control icon 2 Select the Lighting tab 3 On the keyboard image click the lighting zone you want to customize or In the drop down box select the lighting zone that you want to customize 4 Select the color you want to change and then assign it to a user profile A NOTE Repeat steps 2 through 4 for each lighting zone you want to ch

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