Orchid For SignChannel User Manual
Contents
1. e AAC HE AAC DRA e FLAC 8 5 Photo Containers b JPEG BMP PNG GIF Table of Content 15 ceel ee CeeNee Orchid User Manual d 9 CeeNee Technical Support Important Should you encounter any problem please do not return this product to the store before carefully reading the user manual You can also find answers for your technical support guestions through our phone or e mail support service at support ceenee com If you still need assistance please visit us at www ceenee com Your CeeNee product includes one year manufacturer s limited warranty and a free lifetime technical support Tampering and misusing the product will lead to warranty avoidance The lifetime period commences on the date of your first telephone contact with CeeNee technical support To keep you informed of new features and services remember to register your CeeNee product online at https www ceenee com index pho modules Customers amp action Join amp status New Table of Content 16 ceel ee CeeNee Orchid User Manual d O amp A Q1 Where can find information about the Orchid Digital Signage product Please visit us at www ceenee com Select PRODUCTS tab and then Digital Signage You can also call us at 408 890 5018 or email us at sales ceenee com Q2 How can configure the device Press and hold the SETUP button right above the yellow button on the remote control for about 10 seconds and the admin configuration menu will2. be popped up Use the alphanumeric key to login The default user ID and password are admin and admin The configuration page will come up Please refer to our user manual for configuration information Q3 How come some of the buttons on the remote control do not work The Orchid box is not a media player Therefore most of the buttons on the remote control are disabled Only three buttons are usable They are i info button RETURN and SETUP buttons Q4 How much does each device cost We have different prices for customers depended on the volume The more you buy the cheaper price you will get Please email us at sales ceenee com with your requirement and estimated volume for the quotation Q5 What are the pluses of your device compared to other digital signage devices Small palm size Less power consumption 7 10 Watts per hour Solid state no mechanical movements State of the Art technology Cloud based control and management Conditional lifetime customer support Designed and manufactured in California USA 17 ceel ee CeeNee Orchid User Manual d Q6 How long is the warranty of the device Each of our devices comes with ONE year manufacturer warranty If anything happens to the device please feel free to contact us for supports and services Q7 Can we get any free sample to test out We do not give out free sample to customers However potential customers will have discounted prices based
3. on the number of samples they requested Please contact our sale team for more information Q8 Does your software run on Safari browser Our software can be run on any web browser such as Firefox Safari Chrome IE Opera etc Q9 Can your digital signage device run as a standalone box Yes We have both cloud based and standalone versions Q10 Does your device have internet connection Our device can connect to the internet using wire Wi Fi or 3G 4G Q11 Can we browse the internet using your device Our device is designed solely for digital signage Therefore the internet connection is used for pulling customized content to the device or controlling the device We also have similar device that can be used for home entertainment Users can watch HD movies streaming online videos singing karaoke playing games and browsing internet Please contact us for more information about the home entertainment device Q12 Do you have white label boxes Yes we do Please contact us for more information 18
4. to gualified service personnel Avoid handling the power cord during electrical storms to avoid electric shock Unplug the device when unused for long periods of time Do not overload power strips or extension cords Overloading an electrical outlet can result in fire electric shock or device damage Never push foreign objects into the device Hold the outer power connector when removing the power cable Pulling the power cable itself may damage the wires inside the cable and it can cause fire or electric shock Do not spray chemical at or near the device Maintain a distance of at least 3 feet between CeeNee products and any heat source i e radiator heater oven amplifier etc Do not operate the product close to smoke Do not use the product in an enclosed environment or the device may get damaged Do not touch the connector with wet hands to avoid the risk of electric shock Do not block any ventilation openings Install in accordance with the manufacturer s instructions Operating environment Temperature 0 C 85 C Humidity 20 80 non condensing For additional safety information please refer to http www ceenee com CeeNee Orchid User Manual Recording your CeeNee Product Information In the following table please write the serial and model numbers of your new CeeNee Orchid product You can find this information on the label at the bottom of the device You should also note the date of purchase
5. This information may be required when requesting technical support Serial Number Model Number Purchase Date System and Software Notes CeeNee Orchid User Manual d 1 Product Overview This user manual provides step by step instructions on setting up and using your new digital signage controller For the latest CeeNee product information and news please visit us at http www ceenee com Our HD digital signage player the Orchid is able to playback advertisements on both digital and analog displays With Wi Fi 3G and 4G capabilities Orchid can be placed and controlled at an isolate remote location where RJ45 cable running is not feasible All of our products support the output resolutions up to Full HD 1080p The HDMI and composite connectors with separate analog and digital audio outputs provide the flexibility when connecting to various display devices 1 1 Package Contents e CeeNee Orchid Digital Signage Controller HDD not included e AC Adapter e HDMI Cable e Composite A V Cable e Remote Control e 2AAA Batteries e Quick Start Guide USB Mini B Host Adapter Optional USB Wi Fi dongle Optional USB 3G 4G dongle Optional ceefnee CeeNee Orchid User Manual 1 2 Connectors L USE Port 2 OSB LED Light 4 Power LED Light 1 SD Card LED Light S Infrared Reeviver 6 SD Curd Slot Figure 1 Front View 1 USB Port 4 Power LED Light 2 USBLED Light 5 Inf
6. USER MANUAL OO 1 2 Version 1 0 0 Copyright 2012 All rights reserved CeeNee Inc Website www ceenee com All rights reserved No part of this publication may be reproduced stored in retrieval system or transmitted in any form by means of electronics mechanical photocopying recording or otherwise without the prior written permission of CeeNee Inc ceel ee CeeNee Orchid User Manual d Disclaimer The information in CeeNee product documentation and on this User Manual has been carefully checked and is believed to be accurate however no responsibility is assumed for inaccuracies CeeNee Inc reserves the right to make changes without further notice to any products to improve reliability function or design CeeNee Inc does not assume any liability arising out of the application or use of any product or circuit described neither does it convey any license under its patent rights of others CeeNee consumer products line is for digital signage integrators use only CeeNee general policy does not recommend the use of its consumer products in life support applications wherein a failure or malfunction of the product may directly threaten life or injury Per the terms and conditions of sales of CeeNee Inc the user of CeeNee products in life support applications assumes all risks of such use and indemnifies CeeNee Inc against all damages CeeNee Orchid User Manual d Table of Contents T PRODUCT OVERVIE
7. W RE N EE OE RE N EE EE EA OR OE EE a 6 1 1 PACKAGE CONTENTS vicsgnwevtiess ee ed ee ee oe ee ee De Gee be ee ee ee EED en HEES E Ee ee ee O ede ee E ge 6 1 2 CONNECTORS AE EE OE EO EE NE OU HE HELE EE oao TEET 7 2 WORKING WITH THE CEENEE ORCHID ees sesse esse see e sees sees see sees see dees see dees seed ees ee dee dee dee ee ee ee ee 1 2 1 CONFIGURE THE ORCHID DEVICES obs oe SE ee Se eg ee eg ee Ee De ee ee Se ees Ie ee es oe ek De ee Ge Ge ee De ee 1 2d OE EE EO EO DOE EE OE EE EG 2 2 12 Establish internet CONNCCCION vais si ee ES RR EG ER ee dee ee ee RR EG ee ae ede dee Ee ee dee a ees eg Gee ve eed 3 2 1 3 Changing Orchid Login Password isisisi Se ER RA Ge ER AA Ge ER ee AA AA GE Ge ee AA AA ee Ee ee Ak ee AE Ge Ge ke ee 3 3 WIRED INTERNET CONNECTION sescsccccsscccdecccacseccccicsdcancovucccksecsdeassescuecsssecueesueacuesessacsecckensveccndossouckssenccasseoseucxss 5 4 WIRELESS INTERNET CONNECTION cccsssccccsssccccsssecccsssscccsesecccnsecccecsececensecececseseeenseeccecsesecensecceeesesesensseees 6 5 3G 4G INTERNET CONNECTION EE 8 6 UPDATE FIRMWARE isicscccsusssececssessccsutecevosssacacesedecsbessceccesevorsescedncesesctecseestsescvosshececnssdensvedssecucesccesssesedussesssbes 11 7 ORCHID SCREEN SAVER AND POWER OPTIONS csscccocsssccccsssccccsssecccessccccessecceessccceusseccessceceessesceeseseeeaes 13 Ss CODECSUPP POR T is sciccsccaccndsscescacacecvecccccsavacauseavcosescccnssscuoesseccdssasedenssecacausdccdvev
8. ab There are two ways to update firmware The first way Updating firmware from server Step 1 Press Check New Firmware button and choose the new Version normally choose the newest version Users can always use the older version 25 on Med Server Wire Meteri Woretens Mer verb Meet wek Current firmware s version 1 0 4 released on 03 21 2011 Check New Firmware On Server On Portabte Storage Device wen 10 verwer 107 verwar 101 Oownloed New Firmware Werter Meret JG Network Device ttarmneton Update Firmware Current firmware s version 10 4 released on 03 21 2011 11 ceefnee CeeNee Orchid User Manual Step 2 Press the Download New Firmware button and choose the storage device where the firmware will be saved to am wetad Server Wue Met work Weet Peer D Nert Deve e tormemon Current firrnware s version 1 0 4 released on 03 21 2011 Check New Firmware Download New Firmware Pieew select storage device to store the new firrrwere Removetie j Figure 16 Firmware Saving Location Step 3 Press Update New Firmware The second way updating Firmware from local storage device Step 1 Press Download New Firmware button and choose device storage Step 2 Press Update New Firm button During the firmware update process do not turn off the device or remove the USB SD Card which contents the new firmware The update process takes about 5 minutes Th
9. e Player will reboot automatically after finishing the update process Table of Content 12 ceefnee CeeNee Orchid User Manual 7 Orchid Screen Saver and Power Options The Orchid can be set to shutdown restart and turn off the display To access these options go to the lt System gt tab In this tab users can select and perform these commands Remember to lt Save gt to settings Wire Network Weretess Network JG Network Device tvarmeton Update Firmware Turn off screen setting Wait for EE Do not tum off screen Press Save button to save it Save c Figure 17 System Power Options and Screen Saver Table of Content 13 CeeNee Orchid User Manual 8 Codec support 8 1 Video Containers e MPEG1 2 4 Elementary M1V M2V M4V o MPEG1 2 PS M2P MPG DAT VOB MPEG2 Transport Stream TS TP TRP M2T M2TS MTS e AVI ASF WMV e Matroska MKV e MOV H 264 MP4 RMP4 FLV only support H264 8 2 Video Code Format e XVID SD HD e MPEG e MPEG 2MP HL e MPEG 4 2 ASP L5 720p 1 point GMC e MPEG 4 10 H 264 e BP L3 e MP L40 e HP L40 e HP L4 1 WMVS e MP HL e SMPTE 421M VC 1 e MP HL e AP L3 Table of Content 14 CeeNee Orchid User Manual 8 3 Audio Containers e AAC MAA e MPEG audio MP1 MP2 MP3 MPA WAV FLAC o OGG 8 4 Audio Codec Format o DTS Dolby Dolby Digital Dolby Digital Plus Dolby TrueHD o MPEG
10. ecessvececoasdesncasescdees Ge Oe AE ee 14 8 1 VIDEO CONTAINERS ses es ee oes see en oe ee eed se DR Ee EER a Ee ee De Ge ee ER ee Ge ee DEE 14 8 2 VIDEO CODE FORMA T ee Gee asie Se ee oes be ee snes Dee Re de De Ge ee ge sua Be tay Be ee Ge er Ge be cag De ee Re 14 8 3 AUDIOCONTAINERS EE EE EE ER EE ER OR Est Ein 15 8 4 AUDIO CODEC FORMAT vitals ees cvcceccontantevanncndancwussiee bencts dogedeaived gee ed ee ee be i eg ed ee ee ee Re De ee eed Re Eg 15 8 5 PHOTO CONTAINERS sensensa EE OR EE RE Ed 15 9 CEENEE TECHNICAL SUPPORT seesssiesessg did seed dese e gee see elegiese ge ees ede sie gees dd een ge dose sed eN ee dee ee ee oe Kg dee gese 18 CeeNee Orchid User Manual REVISION HISTORY Revision Number Date Prepared By Comments 1 0 0 May 08 2012 K V First release CONVENTION Font Style Usage Meaning Example Underlined Blue Font Hyperlinks See Figure 12 Italic Note Note This figure is Bold Attention The device must be ceel ee CeeNee Orchid User Manual d Product Safety Follow all instructions Heed all warnings Do not throw shake or drop the device otherwise damage may occur Avoid exposing the product to moisture high humidity or dust Do not attempt to repair or service the product yourself Opening or removing the covers may expose you to the risk of electric shock and other hazards If a repair is reguired please contact your dealer and refer all servicing
11. guration Click Establish internet connection to go back to the Establish Internet Connection section Table of Content eel ee CeeNee Orchid User Manual 4 Wireless Internet Connection Plug in the optional Wi Fi USB dongle It will take approximately 30 seconds for the Orchid box to detect the device Browse to the lt Wireless Network gt tab and do the following Select lt Turn On Wifi gt and press OK on the remote control The button will change to lt Turn Off Wifi gt to allow users to turn off Wi Fi using the same button Figure 5 Turn On Wi Fi Select lt Wifi Network gt and press OK on the remote control to scan and display all available networks within range Figure 6 Search Available Networks Note Press Wi Fi Networks button again to rescan the networks 6 ceefnee CeeNee Orchid User Manual d Select the desired network and press the Ok button on the remote Depending on the network security users may be asked to fill in the reguired security password Click Connect to connect to the Wi Fi network Figure 7 Connect to a secured network Press Other button to connect to an already known Wi Fi network Click Establish internet connection to go back to the Establish Internet Connection section Table of Content ceel ee CeeNee Orchid User Manual 5 3G 4G Internet Connection Plug in the optional 3G USB dongle It will take approximately 45 seconds f
12. or the Orchid box to detect the dongle If the Orchid cannot detect the dongle a red lt No Device gt button will be shown Figure 8 No 3G USB Dongle detected Ifthe 3G dongle is detected a green Connect button is shown Select the lt Set Mobile Broadband gt button and press OK on the remote Figure 9 3G USB Dongle detected 8 CeeNee Orchid User Manual Use the navigation button on the remote to select your country and press the OK button on the remote control Ured hy ab dm mars FETTER n Myra tow vu wys mars Au ate Abe e Select the 3G provider and press OK on the remote control pdate Fe we TTS ATAT here Motibe Pr Moed Mert nr ra Bel Wee Virgin Mabde gt tor ede Mom boos Motie Prepad Berdioadand veror MIPC Chay US Cedar Mic ore Ceu N er Wiwin Cachet Communications CeeNee Orchid User Manual Select the correct 3G data plan gt press OK on the remote control Press lt Save gt to save the settings SELECT YOUR PLAN remon Wet reet mak Get met ve itd rarr meth VER od ma Use the Up button on the remote control to go back to the main 3G screen See gt select lt Connect gt gt press Ok on the remote to start connecting Select lt Disconnect gt gt press Ok if you want to disconnect from 3G 10 CeeNee Orchid User Manual Go to the Update Firmware t
13. ote control to exit the Orchid Admin Setup and resume to normal playback Table of Content ceefnee CeeNee Orchid User Manual In order to remotely control the Orchid box and for the Orchid box to get contents from the cloud server users need to do the following 2 1 2 Establish internet connection There are three ways to get internet connection Wire Wi Fi or 3G For more information about the connection methods please use the below links Wired Internet connection Wireless Internet Connection 3G 4G Internet Connection 2 1 3 Changing Orchid Login Password You can change User Name amp Password Press Login admin tab and Change Password button Change Password Logout Fill out all the needed information and select Change cee nee CeeNee Orchid User Manual d Please fill in all the information Current Password New Password Confirm New password Change Logout Click Login to go back to Orchid Login Table of Content ceefnee CeeNee Orchid User Manual 3 Wired Internet connection We recommend using automatic configuration For automatic configuration please do Select lt Wire gt tab gt Turn On Wire Network gt Automatically gt Save For manual configuration select the lt Manually gt radio button and fill in all the required info then click Save Weetess Network JG Network Oeveer formation Update Frreware Figure 4 Wired Internet Confi
14. rared Receiver 3 SD Card LED Light 6 SD Card Slot 3 Ethernet Interface Commector 2 HDMI Port L Composite AY 4 Optical Digital Connector a LJ sa i ETHERNET rom To ay 5 AC Power Jack 6 USB Minit Port Figure 2 Back View 1 Composite AV 5 AC Power Jack 2 HDMI Port 6 USB Mini B port 3 Ethernet Interface Connector 7 Reset Button 4 Optical Digital Connector CeeNee Orchid User Manual d 2 Working with the CeeNee Orchid In order for the Orchid box to work correctly users have to do two steps Configure the Orchid device and Create Playing Content 2 1 Configure the Orchid Device Connect the Orchid device to a display and plug the power cord to turn it on It will take about 1 minute to finish the boot up process Note Only three buttons on the remote control work with the Orchid box They are RETURN i INFO and SETUP Table of Content ceefnee CeeNee Orchid User Manual d 2 1 1 Login Press the SETUP button and hold it for about 5 10 seconds The below screen will appear Default User Name admin Default Password admin Enter the User Name and Password and then select Login to get access to the Orchid Admin Setup eelnee Please enter User Name and Password Login Figure 3 Login Panel Click Changing Orchid Login Password to find out information on how to change the User Name and Password NOTE At anytime users can press the RETURN button on the rem
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