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1. TPE Single ended id Fd Fiber 1Fiber interface interface ly SBus SBus soc card card card FEPS slot 2 slot 1 slot 0 slot 13 d slot 3 ee see a E SCSt Conn 10 100MB 7 Fast Wide Ethernet SCSI SYSIO A La RISC RISC SYSIOB I Control Address Data 1 Bootbus Address deber controller r Data controller 8 Bootbus Control Address Y Data On board devices Centerplane connector Figure 3 6 SBus I O Board Simplified Block Diagram I O Boards and Components 3 9 TPE Single ended SSS ae Lae eS SS eS faa Se ae ae SS Se eee SCSI Conn 10 100MB Fast Wide Ethernet SCSI En E EN bd l interface interface Fd Fiber Fiber UPA SBus card connector card EEE S0C slot 2 slot 0 slot 13 d slot 3 ee sm AM i A SYSIO RISC p ry Control Address Data e i Address Bootbus controller controller rea Data
2. le oj o o O o o o le o o ally e o le ol o Slot alle e o o Slot lem 4 jo ol o 0 P ol o 1 s o o o ew 2 ik 2mm o elle 3 x E z sasol 2 2 Es 4 SE is 3 z 5 6 zle 9 2 e Se 9 o 7 Vel TT ve ro We 4 pem e R9 IN o e E je PE 9e ele e e 2 le oL oci e oj o e oj o Ie oj o lo ol o s lo o o le oj o le oj o x le oj o le oj o le oj o Ie oj o bal id o o d lo ol o i e e 8 hd le o o 9 lo e o 9 Md e o 9 hd e o e M e o o e o 3 k 4 Front View Rear View Figure 3 7 Enterprise 5000 4000 Board Locations 3 4 2 2 Cooling and Power Issues There should be one power cooling module PCM for every two boards to adhere to cooling and power requirements The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards CPU Memory Boards and Components 3 11 lll Qo Note All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling All empty slots in Enterprise 6000 systems must have load boards installed 3 4 2 3 Powered or NonPowered On System 1 Carefully insert the board component side down if in fr
3. 0000000000 0000000000000 0000000 Tape CD ROM o LZ ooo a 2 fe SPARCstorage library j or Multi Tape tray Boi SA Wo uf Wu ee o e o0 o9 m o 7 elo ol ol eo zx o e uc c SPARCstorage array SPARCstorage RSM or differential SCSI trays 00000000000000000000000000000000000000000000000002000202000 Figure 8 2 Enterprise 5000 System Internal SCSI and Storage Devices 8 3 CD ROM Tape X o o D Q o e H I Cc o ca o 7 o gt gt 0 lt gt o L I T ooo 9 I L LI E Lo L 5 LE 6 L i ee o 1 E o o Figure 8 3 Enterprise 4000 System Note For cooling purposes the tape drive in Enterprise 4000 configurations should be installed in the right bay closest to the keyswitch and fan 6 1 Tapeand CD ROM Drives 8 1 1 Use and Maintenance Refer to the documentation that came with your device for information on use and maintenance The procedures for the use and maintenance of these de
4. Figure 1 5 Enterprise 4000 System 1 2 Basic Definitions Ultra Enterprise server systems use a centerplane Electrical traces embedded in the centerplane serve both the front and rear sides of the centerplane therefore the orientation of the sockets on the rear of the centerplane is opposite the orientation of sockets on the front of the centerplane Boards in the front of the card cage are installed component side down and boards in the rear of the card cage are installed component side up Similarly the orientation of the power cooling modules installed in the rear of the system chassis is opposite the orientation of power cooling modules in the front of the system chassis Since boards modules and power cooling modules may be located on either side of the Enterprise server chassis centerplane the terms front rear right and left are defined in Table 1 1 Product Overview 1 5 1 6 Table 1 1 Definitions of Terms Server Orientation Front Keyswitch location Rear AC power switch and cable location Power Cooling Module Board and UltraSPARC Module Orientation Front Right Left Edge nearest you as you face the unit installed in a system Side to your right as you face the front of the installed unit Side to your left as you face the front of the installed unit Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 A lll 1 3
5. Figure E 8 Removing the Two Screws That Attach the SCSI Tray to the Cabinet Pillar Non Chassis Field Replaceable Units FRUs Ela lll tr 7 Gently pull and remove the SCSI tray from the cabinet Set the SCSI tray to the side See Figure E 9 Figure E 9 Removing the SCSI Tray in the Enterprise 6000 5000 Systems 8 Disconnect the cable from the back of the key switch assembly E 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 9 Remove the screw on the left side that attaches the key switch assembly to the cabinet pillar See Figure E 10 A A NE eee 29 o o o 2 o o o6 a 3 s Ji l E E Figure E 10 Removing the Screw That Attaches the Key Switch Assembly to the Left Side of the Cabinet Pillar Non Chassis Field Replaceable Units FRUs EAS lll tr 10 Remove the two screws on the right side that attach the key switch assembly to the cabinet pillar You can access the two screws through the space previously occupied by the SCSI tray See Figure E 11 e S S 9 9 o o o oo o0 Figure E 11 Removing the Two Screws That Attach the Key Switch Assembly to the Right Side of the Cabinet Pillar E 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 m lll 11 Gentl
6. Figure F 10 1 0 Board SBus 0 Connector Locations SBus I O Figure F 11 I O Board SBus 1 Connector Location Connectors F 7 lll T1 SBus I O Graphics I O Figure F 12 1 0 Board SBus 2 Connector Locations E2 3 UPA Connector Location The Graphics I O board has one UPA connector Graphics I O Figure F 13 Graphics I O Board UPA Connector Location F 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll E2 4 Ethernet Connector TPE SBus I O Graphics I O Figure F 14 I O Board Ethernet Connector Locations F 2 5 MII Connector H o CJ nC IC 4 E CI _ ET Coy C1 Uea CL SBus I O Graphics I O Figure F 15 I O Board MII Connector Locations Connectors F 9 E 2 6 Fiber Interface Connectors E 10 SBus I O Figure F 16 I O Board Fiber 0 Interface Connector Locations O Jo ss m ogo IE SBus I O Fig
7. E 5 Replacing the Power Sequencer E 6 Removing the Front Bezel E 8 Removing the Cable Assemblies From the Back of the SCSI Tray E 9 xvii xviii Figure E 6 Figure E 7 Figure E 8 Figure E 9 Figure E 10 Figure E 11 Figure E 12 Figure E 13 Figure E 14 Figure E 15 Figure E 16 Figure E 17 Figure E 18 Figure G 1 Figure G 2 Figure G 3 Figure G 4 Figure G 5 Figure G 6 Figure G 7 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray Removing the Two Screws That Attach the SCSI Tray to the Flange Removing the Two Screws That Attach the SCSI Tray to the Cabinet Pillar Removing the SCSI Tray in the Enterprise 6000 5000 Systems Removing the Screw That Attaches the Key Switch Assembly to the Left Side of the Cabinet Pillar Removing the Two Screws That Attach the Key Switch Assembly to the Right Side of the Cabinet Pillar Replacing the Key Switch Assembly in the Enterprise 6000 5000 Systems Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000 5000 Systems Removing the 200 240V Fan Tray Assembly Removing the Fan Tray in the Enterprise 4000 System Removing the Top Bezel
8. Replacing the Key Switch LED Tray Assembly in the Enterprise 4000 System Removing the SCSI tray CPU Memory Board Connector Locations CPU Memory Board Centerplane Connector Location Centerplane Connector Detail CPU Module 0 Connector 144 Pin Location CPU Module 1 Connector 144 Pin Location CPU Module 0 Connector 288 Pin Location CPU Module 1 Connector 288 Pin Location Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Figure G 8 Figure G 9 Figure G 10 Figure G 11 Figure G 12 Figure G 13 Figure G 14 Figure G 15 Figure G 16 Figure G 17 Figure G 18 Figure G 19 Figure G 20 Figure G 21 Figure G 22 Figure G 23 Figure G 24 Figure G 25 Figure G 26 Figure G 27 Figure G 28 Figures SBus I O Board Connector Locations G 6 Graphics I O Board Connector Location G 6 I O Board SBus 0 Connector Locations G 7 I O Board SBus 1 Connector Location G 7 I O Board SBus 2 Connector Locations G 8 Graphics I O Board UPA Connector Location G 8 I O Board Ethernet Connector Locations G 9 I O Board MII Connector Locations G 9 I O Board Fiber 0 Interface Connector Locations G 10 I O Board
9. 3 10 Enterprise 5000 4000 Board Locations 3 11 Board Replacement 3 12 UltraSPARC Module Connector Detail 3 14 Ultra SPARC Module Connector Detail 3 15 UltraSPARC Module Removal and Replacement 3 16 xiii xiv Figure 3 12 Figure 3 13 Figure 3 14 Figure 3 15 Figure 3 16 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Tightening Compression Connector Screws 3 18 Layout of CPU Memory Board 3 19 Ejecting a SIMM 3 21 Orienting a SIMM 3 23 Installing a SIMM 3 24 Filler Panel Enterprise 5000 4000 Only 4 3 Load Board Enterprise 6000 System Only 4 4 SCSI Terminators 2 4 osbexsekpbecR RU MERE ae RE ERA 4 4 SBus I O Board Components Locations 4 7 Graphics I O Board Components Locations 4 8 SBus I O Board Simplified Block Diagram 4 9 Graphics I O Board Simplified Block Diagram 4 10 Unlocking and Locking Quarter Turn Access Slots 4 12 T O Boards us esseri rai data e
10. C 4 Memory Modules C 5 Power Supplies C 4 1 The SIMMs are 168 pin JEDEC standard devices Do not use other types of memory modules 2 All SIMMs in a bank eight SIMMs must have the same capacity Do not mix 8 32 or 128 Mbyte SIMMs in the same bank Requirement 3 All SIMMs in a bank should have the same speed rating If SIMMs of different speeds are mixed in a bank the bank will function but at the lowest speed Only the peripheral power supply provides precharge current to the system The peripheral power supply must be fully functional if you replace a hot pluggable board or PCM If the peripheral power supply cannot supply precharge current the hot pluggable unit will be damaged Requirement Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 C lll C 6 Disk Drive Trays 1 The disk drive tray containing the boot disk should be connected to the I O board in card cage slot 1 2 Additional drive trays may be attached to I O boards in any other card cage slot 3 In the Enterprise 6000 and 5000 systems optional disk trays may be mounted under the card cage The maximum number of trays varies with the server type and the physical size of the trays C 7 CD ROM Tape Drive Tray 1 For the 8 slot Enterprise 4000 system the optional CD ROM and tape drives are mounted horizontally in a SCSI tray that is attached to the card cage 2 For the 16 slot Enterprise 6000 and 8 slot Enterprise
11. Diagnostic information Failed field replaceable units FRUs Refer to the prtdiag man page for instructions History Log Option To isolate an intermittent failure it may be helpful to maintain a prtdiag history log Use prtdiag with the 1 log option to send output to a log file in var adm Running prtdiag To run prtdiag type usr platform sun4u sbin prtdiag Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 4 4 POST and OpenBoot 9 4 4 1 9 4 4 2 POST and OpenBoot work together in the system to test and manage system hardware POST resides in the OpenBoot PROM on each CPU Memory board I O board and Disk board When the system is turned on or if a system reset is issued POST detects and tests buses power supplies boards CPUs SIMMs and many board functions POST controls the status LEDs on the system front panel and all boards POST displays diagnostic and error messages on a console terminal if available Only POST can configure the system hardware and only POST can enable hot pluggable boards If a new unit board or modular power supply is added to the card cage after the system has booted the new unit will not work until the system is rebooted at which time POST reconfigures the system using the units that are found in the system at that time OpenBoot provides basic environmental monitoring including detection of overheating conditions and out
12. Note All empty card cage slots must contain a load board Enterprise 6000 server or filler panel Enterprise 5000 or 4000 servers B 7 Network Interfaces B 8 Disk Board B 9 Power Supplies Each SBus I O board and Graphics I O board has onboard connectors for 10BASE T or 100BASE T Ethernet The two sockets RJ 45 and 40 pin MII connect to the same interface circuit so that only one socket is active at any time Additional network interfaces can be added in the form of SBus cards The SBus I O board will support up to three SBus interface cards The Graphics 1 0 board will support up to two SBus interface cards The Disk board with two SCSI disks is an available option for the Enterprise systems The Enterprise 6000 system supports two Disk boards only in slots 14 and 15 the Enterprise 5000 and 4000 systems support four Disk boards The ID settings of the two disks on the Disk board vary according to the card cage slot location See Appendix C SCSI Devices There are two types of power supplies in the Enterprise 6000 5000 and 4000 systems The power cooling modules PCMs provide DC current and cooling air to boards in the card cage The peripheral power supply provides current for peripheral devices such as a tape or CD ROM drive in the SCSI tray B 9 1 Power Cooling Modules PCMs B 12 The DC power to the centerplane is supplied by one or more PCMs Each PCM also provides cooling air for two board
13. 12 4 2 SCSI Tray To remove the SCSI tray 1 Remove the top bezel 2 Loosen the three captive screws that hold the tray in place Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the SCSI tray See Figure 12 9 3 Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD and tape drives See Figure 12 9 Notch used to pull out tray Figure 12 9 Removing the SCSI Tray To replace the SCSI tray reverse these procedures 12 5 Powering On the System See Section 12 3 Restarting the System to power on after all panels have been replaced Preparing for Service 12 13 12 12 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Part 5 Appendixes Appendix A Specifications Appendix B Functional Description Appendix C SCSI Devices Appendix D General Rules for System Configuration Appendix E Chassis Field Replaceable Units FRUs Appendix E Illustrated Parts Breakdown IPB Appendix G Connectors page A 1 page B 1 page C 1 page D 1 page E 1 page F 1 page G 1 Specifications A 1 Physical Specifications Table A 1 Cabinet Server Physical Specifications U S Metric Height 56 in 143 cm Width 30 in 77 cm Depth 39 in 99 cm Weight 800 Ib approx 360 kg approx Power cord 15 ft 4 6m Table A 2 Cabinet Server Clearance and Service Access U S Metric Front 48 in 12
14. 8 5 CD ROM Tape Drive Removal and Replacement 8 6 Front Panel Bezel 8 8 SCSI Tray Removal and Replacement 8 9 TIY Serial Port A 545 och Re Re RR Res 9 2 Diagnosing AC DC Power Problems 10 2 Diagnosing Operating System Problems 10 3 Diagnosing CPU Memory Board Problems 10 4 Replacing I O Interface 10 5 Diagnosing Disk Board Problems 10 6 Diagnosing Disk Drive Problems 10 7 Diagnosing Power Supply Problems 10 8 Diagnosing a Defective Clock Board 10 9 Keyswitch Standby Position Cabinet System 12 2 AC Power Switch Cabinet Server 12 3 Keyswitch Standby Position Standalone Server 12 4 AC Power Switch and Power Receptacle Standalone Server 12 5 Rear Screen and Kick Panel 12 6 Local Remote Switch 12 8 CPU Reset Switch on Clock Board 12 9 Front Panel Status LEDs Cabinet Server 12 10 Front Panel Status LEDs Standalone Server 12 11 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Figure 13 1 Figure 13 2 Figure 13 3 Figure 13 4 Figure 13 5 Figure 13 6 Figure 13 7 Figure 13
15. Fan tray assembly 100 240V Centerplane assembly 8 slot Terminator 68 pin Assembly SCSI tray CD tape drive SunCD 4 Key switch tray standalone 8 slot Power supply peripheral Power cooling module PCM PCM filler panel CPU Memory board assembly 6 ns 512 Kbyte CPU module 6 ns 1 Mbyte CPU module 6 ns 2 Mbyte CPU module Assembly DRAM 1MX72 JEDEC SIMM 60 ns Assembly DRAM 4MX72 JEDEC SIMM 60 ns Part Number 501 2974 501 2652 501 2653 501 2654 501 2977 501 2749 370 1426 501 2975 501 3113 501 3142 540 2592 370 1811 501 2978 150 2267 540 2587 370 2203 370 1810 300 1301 300 1260 540 2593 501 2976 501 2941 501 2959 501 2974 501 2652 501 2653 Page page F 15 page F 15 page F 15 page F 15 page F 16 page F 17 page F 18 page F 19 page F 19 page F 23 page F 24 page F 25 page F 25 page F 25 page F 23 page F 14 page F 14 page F 15 page F 15 page F 15 page F 15 page F 15 page F 15 Illustrated Parts Breakdown IPB F 3 lll ae Table F 1 List of Replaceable Components 3 of 3 General Category Description Part Number Assembly DRAM 16MX72 JEDEC SIMM 60 ns 501 2654 SBus I O board assembly 501 2977 Graphics I O board assembly 501 2749 Clock board assembly 501 2975 Disk board assembly 501 3113 Board filler panel 540 2592 Page page F 15 page F 16 page F 17 page F 18 page F 19 F 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 F
16. Functional Description B 15 lll S B 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 SCSI Devices b B 1 SCSITray Target IDs The default SCSI ID numbers for devices in the SCSI tray are Table B 1 SCSI Tray Default SCSI ID Numbers Device ID CD ROM 6 Tape drive 5 B 2 Disk Board Target IDs Note Default disk drive ID numbers are chosen so that IDs 4 5 6 and 7 are unlikely to be assigned to disk drives These IDs are in slots 0 and 1 which are normally taken by a CPU Memory board slot 0 and an I O board slot 1 The default SCSI ID numbers for disk drives located on the disk boards are based on the board slot number as depicted in Table B 2 You can override the default IDs by jumpers on each disk board Each disk has an ID ENABLE jumper and four ID jumpers If the ID ENABLE jumper is not installed the disk drive uses the default SCSI ID If the ID ENABLE jumper is installed the disk drive uses the ID specified by the four ID jumpers located on the disk board an installed jumper indicates a logical 1 B 1 lll s Table B 2 Disk Board Default SCSI Disk Drive ID Numbers Board Slot Disk 0 1 Board Slot Disk 0 1 0 45 1 6 7 2 or 14 0 1 3 or 15 10 11 4 2 3 5 12 13 6 8 9 7 14 15 Enterprise 6000 systems Disk boards can only be installed in slots 14 and 15 B 3 SCSI Cable Length The maximum combined length for a string of SCSI cables is six meters for n
17. Remember also that the TPE and MII ports are not independent circuits and as a result both ports cannot be used at the same time Note Some hub designs do not use a software command to enable disable the test but instead permanently enable or disable the test through a hardware jumper Refer to the hub installation or user manual for details of how the test is implemented Determining the Device Names of the I O Boards To enable or disable the link test for an on board TPE hme port you must first know the device name for the I O board To list the device names 1 Shut down the system and take the system into OpenBoot 2 Determine the device names of the I O boards Troubleshooting Overview 9 11 lll CO a Type ok show devs b In the show devs listing find the node names Node names take the general form sbus83 0 SUNW hme 3 8c00000 Solution 1 Use this method while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 3 Reboot the system when convenient to make the changes effective Solution 2 Use this alternate method when the system is already in OpenBoot 1 At the monitor OpenBoot prompt type ok nvedit 0 probe all install console banner 1 apply disable link pulse device n
18. extraction levers at the bottom using the guide slots Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll 5 Slide the power supply toward the centerplane Ensure that both extraction levers are in the outward position Ensure that the arrows in the quarter turn access slots point to the unlocked position The power supply will not seat fully unless the levers are in this starting position See Figure 6 3 and Figure 6 4 Caution DO NOT FORCE the power supply into a slot this can cause damage to the power supply and system The power supply should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the power supply 6 Use the extraction levers to seat the power supply Simultaneously swing both levers inward to the locked position Do not press on the front panel of the power supply to seat it doing so will damage the connector pins 7 Mechanically lock the power supply to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position See Figure 6 2 Power Supplies 6 7 lll O 8 Be sure the green LED is lit If the green LED is not lit the power supply may not be seated properly Check to see if it is seated properly by repeating Step 4 to Step 8 If the green LED is still not lit see Chapter 10 Flow Dia
19. 3 5 5 1 Removing a Graphics UPA Card N 1 Use the procedures in Section 3 5 2 Removing a Board to remove the applicable Graphics I O board Locate the card See Figure 3 22 Remove the two screws that secure the card to the Graphics I O board front panel Save the screws for installation of a replacement card or a filler panel Unlock the card by pulling up the tips of the two standoffs See Figure 3 14 Hold the card by the edges near the connector and gently rock the card back and forth to loosen it from the socket You may have to remove the SBus cards next to this card in order to have enough room to hold onto the graphics UPA card being removed Caution The connector housing may break if the card is tilted too far 6 Lift the card from the socket at an angle while guiding the face plate out from the back panel opening See Figure 3 22 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll Figure 3 22 Removing or Installing a Graphics UPA Card 7 Place the card in an antistatic bag 8 If the graphics UPA card is not immediately replaced install a filler panel part number 340 2305 on the Graphics I O board back panel opening To secure the filler panel use the screws that were removed in Step 3 Caution Be sure to install the filler panel right side up Installing it upside down creates a gap at the top edge of the card slot opening that can
20. Enterprise 6000 Systems Only 3 3 Hot Plug Feature AN N 3 4 Enterprise systems have extensive error detection mechanisms and an Automatic System Reconfiguration ASR feature that enables the system to be rebooted with failed components such as CPUs memory or I O disabled When an error is detected the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible Caution The peripheral power supply provides the precharge voltages required for hot plug Do not attempt hot plug of a system component if the power supply is missing or inoperative Use prtdiag 1M to determine the status of the peripheral power supply Caution If the message NOTICE Hot Plug not supported in this system is displayed during boot do NOT attempt hot plug in this system or damage to the hardware will occur Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 The hot plug feature enables you to insert a new board into a powered on system despite the system being live or being supplied with electrical power When the hot plug feature is used to add a board to a powered on system the system will not use the new board until the system is rebooted 3 4 CPU Memory Boards Each CPU Memory board supports up to two UltraSPARC modules and 16 SIMM slots for memory Figure 3 3 is a simplified block diagram of the CPU Memory board It in
21. Front View F 19 Enterprise 4000 System Rear View F 20 Key Switch ray eee eoe nina hante se F 21 Fan Tray Assembly F 21 Centerplane Assembly F 22 CD ROM and Tape Devices F 23 68 Pin Terminator F 23 xxiii xxiv Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Preface The Ultra Enterprise 6000 5000 4000 Systems Manual is for the qualified service trained maintenance provider How This Book Is Organized Information in this manual is organized in five parts Part 1 Product Description provides an overview of the Enterprise 6000 5000 4000 server systems safety precautions and tools information Part 2 System Components provides descriptions and installation and removal instructions for boards and components power supplies and internal storage devices Part 3 Troubleshooting contains fault isolation information and flow charts to help locate system hardware problems Part 4 Service Information explains how to prepare the system for service and how to access subassemblies Part 5 Appendixes provides additional reference information such as product specifications illustrated parts breakdown connector pinouts and other material of interest to qualified service trained maintenance providers U
22. Mechanically lock the board to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position See Figure 5 4 on page 5 7 Replace or connect all necessary cables to the front of the board Terminate the SCSI out connector if necessary The SCSI out connector on Disk boards in a system which are not daisy chained to an additional device must be terminated with a SCSI terminator See Figure 5 3 on page 5 4 Note The last or only Disk board in a system must have the SCSI out connector terminated with a fast wide SCSI terminator part number 150 2267 7 Once the board has been installed a message similar to the following will be displayed on the monitor if the system is powered on Example depicts screen output when a new Disk board has been hot plugged into slot 6 of an operating Enterprise system NOTICE Disk Board Hotplugged into Slot 6 NOTICE Board 6 is ready to remove This screen output indicates that the board has been detected by the system and is in the low power mode Additionally any subsequent prtdiag 1M output would include information for board slot 6 Again note that the system will not use the new board until the system is rebooted Reboot the system now or schedule a later time to reboot when system disruption will be minimized Ultra Enterprise 6000 5000 4000 Systems Manual November 1996
23. TTY Serial Port A Use the LEDs on the system front panel or the clock board to determine if the system is operating normally Use the LEDs on individual boards and power supplies to locate specific malfunctions Many of the LED codes listed in Table 9 1 are common to the system front panel and various types of boards See Table 9 2 for exceptions for LED codes for system boards Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 2 1 System Front Panel LEDs LEDs in the system are controlled by OpenBoot PROM programming OBP Table 9 1 lists the LED codes for system operations Table 9 1 System Status Codes Power Service Cycling D Condition Off Off Off No power or the key switch is in the Off position Off On Off Failure mode System has electrical power Off Off On Failure mode System has electrical power Off On On Failure mode System has electrical power On Off Off System is hung either in POST OBP or in the operating system On Off On Hung in OS On On Off Hung in POST OBP or hung in OS and failed component in system On On On Hung in POST OBP or hung in OS and failed component in system On Off Flashing OS running System is operating normally On On Flashing OS running and failed component in system On Flashing Off Slow flash POST Fast flash OBP On Flashing On OS or OBP error 9 2 2 Clock Board LEDs The clock board also displays system status Th
24. qg e SZ SZ SG S SZ SZ SG S LLL Figure 1 3 Bezels for Cabinet System Three Examples Product Overview 1 3 With rear screen Without rear screen E o ol o ol o ol o ol o ol o ol o E o ol o ol M ds o lle le elle ol o o E co c vc o eee EL EL IE o Je eS SSS 4 ol M dl lo bp esee ol 0 M 2 lle eS SSS Ht o b ca Enara o 12 Lee o ol o o Pos SoS ol o ELI ELI oj e vue O ol o 1e o Ce oce 2 ol 4 le occa ol o ol el FT 5 ol M ol o ol e B ol o ol o ol e nan ol o ol o ol o ol o ol ol o ol M E o M 4 os ol M ol il ol o ol o ol oja u a ol o ol o Figure 1 4 Enterprise 6000 5000 System Cabinet Rear View Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 A lll Front Rear o O U gt alt BE oH olf s a n
25. 12 6 7 13 14 7 8 15 16 7 8 1 System needs a fourth PCM for cooling purposes 2 System needs an eighth PCM for cooling purposes 6 10 Failed power supplies must be replaced as soon as practical Otherwise the Enterprise system will lose its redundancy and result in an outage at the next PCM failure 6 4 2 Cooling Requirements Note In the Enterprise system all boards must be adjacent to a PCM The fans in the PCM cool the boards The minimum configuration is one PCM for every two adjacent boards The power supplies incorporate redundant bulk fan power so that the fans continue to operate in a failed power supply with the redundant fan power from the peripheral power supply Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll 6 4 3 Troubleshooting a PCM A green LED is lit on the power supply when it is operational When a PCM fails a yellow LED is lit on the power supply You will see a message similar to the following example on your system console when a PCM fails WARNING Core Power Supply 2 Failing WARNING Redundant power lost See Chapter 10 Flow Diagrams for Troubleshooting for more information 6 4 4 Replacing a PCM AN A Caution Remove and replace the PCM in a running system Do not replace a PCM while the system is in the low power mode In the low power mode the front panel and board LEDs are all off while the yellow LEDs ar
26. 12 9 disk board 5 10 DSBE S card ing 4 24 I O board 4 16 SBE S card preparing DWIS S card preparing 4 24 CPU Memory board cooling and power 3 11 description B 7 E installation 3 9 electrical specification A 3 LED codes 9 3 9 5 module descriptions B 8 D 3 remove 3 6 slot selection 3 9 enable link integrity test 4 24 environmental requirements A 4 Ethernet configuration D 5 external cables 12 5 D definitions system components 1 5 card cage 9 7 fan tray description Enterprise 4000 OpenBoot 9 9 remove E 26 to E 27 POST 9 9 replace E 27 to E 28 Enterprise 6000 5000 Index 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 200 240V remove E 21 to E 22 replace E 22 to E 23 cabinet remove E 2 to E 3 replace E 3 to E 4 rear screen remove E 2 replace E 4 features standard 1 1 fibre card installation 4 34 remove 4 31 filler panel boards 3 3 configuration D 3 graphics UPA card 4 30 load board 4 3 SBus card 4 26 front panel LED codes 7 4 9 3 12 8 functional description B 1 G graphics UPA card installation 4 30 remove 4 28 H halting the system 6 5 handling boards 6 2 UltraSPARC modules 3 14 height adjust levelling pads 13 11 hinged door 13 4 hot pluggable components features 3 4 4 5 overview B 6 servicing 13 1 I I O board 4 5 cooling and power 4 16 description B 10 installation 4 17 remove 4 11 SCSI termina
27. 2 Ensure that both extraction levers are in the outward position as you slide the board toward the backplane connectors See Figure 6 2 The board will not seat fully unless the levers are in this starting position Caution DO NOT FORCE any board into a slot this can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the backplane for bent pins or other damage 3 Use the extraction levers to seat the board Simultaneously swing both levers into the locked position Do not press on board front panel to seat it doing so will damage the connector pins 4 Secure the board to the chassis using the two captive screws one on each side 5 Connect any applicable interface cables to the front panel of the board 6 Turn on system power See Chapter 12 Powering Off and On for this procedure 7 Boot the system Clock Board 6 7 Peripheral PS PS 1 Slot i PS3 5 PSs 3 PS7 i Enterprise 6000 System Peripheral PS Clock board Slot 1 PS 1 3 5 PS3 7 Enterprise 5000 4000 System Figure 6 3 Clock Board Slot Location System Rear View Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Power Supplies 6 Safety Precautions page 6 2 Distribution page 6 3 Pe
28. 3 12 Figure 12 1 Removing the Front Bezel To replace the bezel Place the bezel against the chassis with ball studs aligned with the catches on the bezel and tap or press both sides of the bezel into place 12 3 4 Front Panels Hinged Door To open the hinged door 1 Grasp the door handle purple extruded strip on vent edge on the right side of the first panel and firmly pull toward you See Figure 12 2 The door which consists of three panels is secured closed by clips and ball studs at the side opposite of the hinge The door is released and swings open if pulled firmly 12 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Le Figure 12 2 Opening the Three panel Hinged Door To remove the hinged door 1 Remove the top bezel See Section 12 3 3 Top Front Bezel The top bezel must be removed to provide clearance 2 Open the three panel hinged door wide past the bracket and lift it free of the bracket Set the door aside Preparing for Service 12 5 12 12 3 5 Rear Screen Panel To remove the rear screen panel 1 Remove the two 10 Phillips screws securing the panel to the frame See Figure 12 3 2 Tilt the panel top out and lift it free of the chassis Set the panel aside There is a flange on the bottom of the rear screen pw 10 Phillips screws Kick panel Figure 12 3 Removing the Re
29. 3 Preparing the Electrical Circuits in the Ultra Enterprise 6000 5000 4000 Systems Installation Guide part number 802 3844 Caution DO NOT make mechanical or electrical modifications to the cabinet Sun Microsystems is not responsible for regulatory compliance of modified cabinets Caution The chassis AC power cord must remain plugged in to ensure a proper ground This list represents the minimum of tools and test equipment you will need Screwdriver slotted 3 16 inch Screwdriver Phillips 2 Screwdriver Phillips 1 Hex driver M 4 Hex driver 3 16 inch Hex driver 9 mm Wrench 13 mm DIP IC extraction tool ESD mat Grounding wrist strap Needlenose pliers Hex driver 3 32 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Part 2 System Components Chapter 3 CPU Memory Board Chapter 4 I O Boards Chapter 5 Disk Board Chapter 6 Clock Board Chapter 7 Power Supplies Chapter 8 Internal SCSI and Storage Devices page 3 1 page 4 1 page 5 1 page 6 1 page 7 1 page 8 1 CPU Memory Boards and Components Qo Ii To protect both yourself and the equipment make sure you follow precautions in Chapter 2 Safety Precautions and Tools Requirements Safety Precautions page 2 1 Handling Boards and Assemblies page 3 2 Filler Panels and Load Boards page 3 3 Hot Plug Feature page 3 4 CPU Memory Boards page 3 5 UltraSPARC Modules page 3 14 Memo
30. 6 4 624 Removing a Clock Board 1 cosas x 6 5 62 5 Installing a Clock Bord esse 6 6 7 PowerSu upplies sssssess ea e e ERR REY XXX te 7 1 7 1 Safety Precautions Jaguaassed e Ceo Er ace eod did 7 2 22 Distributi n scs cda bera r hx Ek re eed edis 7 3 7 3 Peripheral Power Supply veu cess vr ve YA va ES 7 3 7 3 1 Troubleshooting a Peripheral Power Supply 7 4 7 3 2 Replacing a Peripheral Power Supply 7 4 7 4 Power Cooling Module PCM 7 8 7 4 1 Power Requirements os p20 5 anne decent ERR 7 9 7 4 2 Cooling Requirements 252 4884 e eue 7 10 74 3 Troubleshooting a PCM 7 11 7 4 4 Replacing a PEM iississ eer ERE daa 7 11 8 Internal SCSI and Storage Devices 8 1 8 1 Tape and CD ROM Drives amp cvevcrbcbm ed xev sect 8 4 Contents v 8 1 1 Use and Maintenance 8 1 2 Removing Replacing a Tape or CD ROM Drive in Enterprise 6000 5000 Systems 8 1 3 Removing Replacing a Tape or CD ROM Drive in an Enterprise 4000 System serres e Yeas 8 2 Multi Tape Tray and SPARCstorage Library 8 3 External Disk Drives sistema 8 3 1 Use and Maintenance acces yvy ERO er 8 3 2 Removing and Installing a Disk Drive Part 3 Troubleshooting 9 Troubleshooting Overview 9 1 Using a Terminal PTT 9 2 Hardware MACON meme ta 9 2 1 System Front Panel LEDS s deseo ke
31. 6000 5000 4000 Systems Manual November 1996 Qo lll 3 4 5 Memory Modules SIMMs The CPU Memory board has 16 SIMM sockets which are divided into two banks of 8 SIMMs each Bank 0 and Bank 1 Bank 0 and Bank 1 SIMMs occupy alternate slot locations Bank 0 SIMMs are in the even numbered slots and Bank 1 SIMMs are in odd numbered slots See Figure 3 13 B0 J3100 B1 J3101 B0 J3200 B1 J3201 B0 J3300 B1 J3301 B0 J3400 B1 J3401 144 connector B0 J3500 288 connector B1 J3501 B0 J3600 B1 J3601 B0 J3700 B1 J3701 B1 J3801 144 connector SRAM SRAM FHC 35W DC2DC 35W DC2DC 288 connector B0 J3800 720 centerplane connector Figure 3 13 Layout of CPU Memory Board CPU Memory Boards and Components 3 19 lll Qo There are three types of SIMMs that can be used in both Bank 0 and Bank 1 Each type is listed together with the DRAMs used in Table 3 1 Table 3 1 SIMM vs DRAM SIMM DRAM 8 Mbyte 1 Mbyte x4 32 Mbyte 4 Mbyte x4 128 Mbyte 16 Mbyte x4 3 45 1 Removing a Memory Module 1 Remove the CPU Memory board from which the SIMM is to be removed See Section 3 4 1 Removing a Board 2 Attach a wrist strap and place an antistatic surface next to the system 3 Locate the slot for the SIMM you need to replace See Figure 3 13 3 20 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 c 4
32. 8 Figure 13 9 Figure B 1 Figure B 2 Figure B 3 Figure B 4 Figure B 5 Figure B 6 Figure B 7 Figure B 8 Figure B 9 Figure B 10 Figure E 1 Figure E 2 Figure E 3 Figure E 4 Figure E 5 Figures Removing the Front Bezel 13 4 Opening the Three panel Hinged Door 13 5 Removing the Rear Screen Panel 13 6 Removing the Side Panels 13 7 Removing the Fan Tray Screen and Fan Tray 13 9 Removing the Kick Panel 13 10 Stabilizer Bar and Levelling Pads 13 11 Removing the Top Bezel Panel 13 12 Removing the SCSI Tray 13 13 Enterprise System Logical Organization B 2 Ultra Enterprise System Cabinet B 3 Enterprise 5000 Server B 5 Enterprise 4000 Standalone Server B 6 CPU Memory Board B 7 SIMM Slot Locations B 9 SB sI O Board isse pii ed IS n B 10 Graphics I O Board B 11 Peripheral Power Supply B 13 Clock Board ss miss t ettet t e es re Re ete B 14 Replacing the Fan Tray Assembly in the Enterprise 6000 5000 Systems E 3 Opening the Power Connector Cover
33. Access Slots Disk Board ener eee ep eed det da Enterprise 5000 4000 Board Locations Board Replacement Disk Drive with Ejector Drive Retainer Open Clock Board Simplified Block Diagram Standalone Clock Board Clock Board Slot Location System Rear View Peripheral Power Supply Quarter Turn Access Slot Replacing the Peripheral Power Supply in the Enterprise 6000 5000 Systems Replacing the Peripheral Power Supply in the Enterprise 4000 System Quarter turn Access Slots Replacing the PCM in the Enterprise 6000 5000 Systems Replacing the PCM in the Enterprise 4000 System 7 6 XV xvi Figure 8 1 Figure 8 2 Figure 8 3 Figure 8 4 Figure 8 5 Figure 8 6 Figure 8 7 Figure 9 1 Figure 10 1 Figure 10 2 Figure 10 3 Figure 10 4 Figure 10 5 Figure 10 6 Figure 10 7 Figure 10 8 Figure 12 1 Figure 12 2 Figure 12 3 Figure 12 4 Figure 12 5 Figure 12 6 Figure 12 7 Figure 12 8 Figure 12 9 Enterprise 6000 System 8 2 Enterprise 5000 System 8 3 Enterprise 4000 System 8 4 Removing the Top Front Panel
34. CD tray data 530 2224 Assembly cable CD tray power 530 2223 Terminator 68 pin 150 2267 page F 25 SCSI tape adapter PCS assembly 540 2713 page F 9 SunCD 4 370 2203 page F 9 Key switch tray 370 2161 page F 9 Key switch adapter tray 370 2073 Cable key switch adapter to remote key switch 530 2225 Power Power supply peripheral 300 1301 page F 14 Power cooling module PCM 300 1260 page F 14 PCM filler panel 540 2593 Cable system cabinet AC input domestic 530 2265 page F 11 Cable system cabinet AC input international 530 2266 page F 11 Cable universal power cord internal 530 2197 page F 12 Assembly power cable sequencer to AC input box 530 2213 Assembly AC input sequencer fan fail cable 530 2235 Power sequencer universal system cabinet 300 1290 page F 11 Boards CPU Memory board assembly 501 2976 page F 15 6 ns 512 Kbyte CPU module 501 2941 page F 15 6 ns 1 Mbyte CPU module 501 2959 page F 15 F 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Table F 1 List of Replaceable Components 2 of 3 General Category Enterprise 4000 System Power Boards Description 6 ns 2 Mbyte CPU module Assembly DRAM 1MX72 JEDEC SIMM 60 ns Assembly DRAM 4MX72 JEDEC SIMM 60 ns Assembly DRAM 16MX72 JEDEC SIMM 60 ns SBus I O board assembly Graphics I O board assembly Optical link card Clock board assembly Disk board assembly Enterprise 5000 Load board assembly Enterprise 6000 Board filler panel
35. Description es Ii B 1 System Overview The 16 slot and 8 slot Enterprise 6000 and 5000 cabinet servers and the 8 slot Enterprise 4000 standalone server all use variations of the same general card cage design All systems feature shared memory multiprocessors and use the same boards power cooling modules PCMs and operating software B 1 1 Board Types All systems use the same board types with the exception of load boards and filler panels 1 The CPU Memory board supports up to two UltraSPARC modules and 16 SIMM slots The SBus I O board includes two separate SBuses each controlled by a separate ASIC The board provides a total of three SBus slots for plug in cards two slots for fiber interface modules The remaining slots are used for onboard devices The Graphics I O board provides an SBus with two SBus slots and several onboard devices This board also has a specialized slot for devices such as the graphics UPA card a high performance frame buffer In the Enterprise 6000 system empty board slots require load boards part number 501 3142 to reduce the possibility of RFI generation The Enterprise 5000 and 4000 systems use filler panels part number 540 2592 B 1 lll s Enterprise card cages feature a high speed 2 6 Gbyte per second centerplane bus Boards at the front of the centerplane must be installed component side down while boards at the back must be installed component side up T
36. Disk Board Assembly Key Description Part Number Disk board assembly 501 3113 Illustrated Parts Breakdown IPB F 19 lll ae Table F 17 Load Board Assembly Key Description Part Number Load board assembly 501 3142 F 20 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll F2 Enterprise 4000 System Table F 18 Enterprise 4000 System Front View 4 under top panel N S 4 S S S L L S L3 Ll mimi REN LI TIT S mE 5 v L oa I S lt 5 TT LT 1 1 E TII IL I L I TED ed a a AD k x Key Description 1 PCM 2 CPU Memory board 3 SunCD 4 4 Assembly SCSI tray CD tape drive 5 Key switch tray 8 slot standalone E PERRETE LI Ig l l dl LEE Part Number 300 1260 501 2976 370 2203 540 2587 370 1810 Illustrated Parts Breakdown IPB F 21 lll ae Table F 19 Enterprise 4000 System Rear View Key Description Part Number 1 Power supply peripheral 300 1301 2 Clock board assembly 501 2975 3 Fan tray assembly 100 240V 370 1811 4 Graphics 1 0 board assembly 501 2749 F 22 Ultra Enterpris
37. Enterprise 6000 5000 4000 Systems Manual November 1996 O lll f f D D Gp xd Figure 6 7 Quarter turn Access Slots 2 Pull the end of the extraction lever outward to release the power supply from the centerplane See Figure 6 8 and Figure 6 9 Figure 6 8 Replacing the PCM in the Enterprise 6000 5000 Systems Power Supplies 6 13 lll O Figure 6 9 Replacing the PCM in the Enterprise 4000 System 3 Pull out the power supply You will see a message similar to the following example on your system console NOTICE Core Power Supply 2 Removed 4 Carefully insert the replacement power supply in the proper slot Be sure that the extraction lever is on the outside edge of the system See Figure 6 6 6 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll 5 Slide the power supply toward the centerplane Ensure that the extraction lever is in the outward position Ensure that the arrows in the quarter turn access slots point to the unlocked position See Figure 6 8 and Figure 6 9 The power supply will not seat fully unless the lever is in this starting position Caution DO NOT FORCE the power supply into a slot this can cause damage to the power supply and system The power supply should insert and seat smoothly If it bind
38. Fiber 1 Interface Connector Locations G 10 I O Board SCSI Connector Locations G 11 Disk Board Connector Locations G 11 Disk Board Centerplane Connector Location G 12 Disk Board SCSI In Connector Location Upper G 12 Disk Board SCSI Out Connector Location Lower G 13 Clock Board Connector Locations G 13 Clock Board Centerplane Connector Location G 14 Clock Board Serial Port Connectors Locations G 14 Serial Port A and B Connector Pinouts G 15 Clock Board Keyboard Mouse Connector Location G 15 Keyboard and Mouse Connector Pinouts G 16 xix XX Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Tables Table 1 1 Table 1 2 Table 2 1 Table 3 1 Table 7 1 Table 7 2 Table 7 3 Table 9 1 Table 9 2 Table 9 3 Table 9 4 Table 11 1 Table 12 1 Table 13 1 Table A 1 Table A 2 Definitions of Terms 1 6 Internal Options for the Ultra Enterprise Server Systems 1 7 Safety Precautions 2 1 SIMM vs DAN names Er Gia ee ER E ee a 3 20 Power Supply Summary 7 2 Safety Precautions 7 2 Minimum and Redundant Working Power Supplies Required to Power Active Boards 7 10 System S
39. Outer Cover Reference Guide Use Table 12 1 as a guide to determine which panels to remove to access replaceable parts for the Enterprise cabinet systems Table 12 1 Cover Removal by Assembly Front Hinged CD Tape Door 3 Left Right Fan Tray Device Top Vented Rear Side Side Kick Screen Door Bezel Panels Screen Panel Panel Panel Cover SCSI Compartment X Tape Tray or Tape Library X Fan Tray X Control Board X Centerplane X X X AC power sequencer External Cables X CPU Memory Board Front load X I O or Disk Boards Rear load X Differential SCSI Trays X X 12 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 122 12 3 2 CD ROM Tape Device Door The small door to the left of the top panel can contain a CD ROM drive and or a tape drive To open the door Push on the top right corner of the door The clasp will release and the door will spring open To close the door Press gently to engage the clasp 12 3 3 Top Front Bezel N The top front bezel is retained by chassis mounted ball studs that mate with catches on the panel backside Caution To prevent breakage do not grasp the bezel by the bottom edge To remove the bezel 1 Grasp the bezel on both sides at the top and pull out far enough to just disengage the ball studs See Figure 12 1 2 Remove the bezel Set the bezel aside Preparing for Service 12
40. Place the centerplane in the front chassis Be sure the centerplane has the proper orientation when placed in the front chassis Replace the 20 screws that hold the centerplane to the front chassis Place the rear chassis on the front chassis Replace the 26 screws around the center of the main chassis Replace the feet on the bottom of the enclosure Screw in one foot in each corner Turn the enclosure over so that the feet are supporting the chassis Replace all boards and power supplies See Chapters 3 6 for information on replacing the boards and Chapter 7 Power Supplies for information on replacing power supplies Replace the SCSI tray Tighten the bottom three captive screws and secure the SCSI tray to the enclosure See Figure E 18 Replace the key switch assembly and the 100 240V fan tray assembly See Section E 2 2 Key Switch Assembly and Section E 2 1 Fan Tray Assembly 100V 240V for information on replacing these assemblies Replace the top cover a Slide the top cover over the key slots until it fits securely on the main chassis b Replace each plug Replace the side vents Place each vent alongside the main chassis and push the vent forward until it stops Non Chassis Field Replaceable Units FRUs E 33 E 34 12 Replace the top bezel See Chapter 13 Preparing for Service for information on replacing this assembly 13 Power on the Enterprise system See the p
41. SPARCstorage Array SPARCstorage RSM Differential SCSI tray Figure 8 1 through Figure 8 3 show the location of devices in each Enterprise system 8 1 Tape CD ROM p SPARCstorage library q or Multi Tape tray SPARCstorage array SPARCstorage RSM or differential SCSI trays O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 0000000 SPARCstorage library or Multi Tape tray e a A 1 1 lo 5 T U D U U SPARCstorage array SPARCstorage RSM or differential SCSI trays O O O O 0 O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 0000000 Front Figure 8 1 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Enterprise 6000 System Rear
42. To protect both yourself and the equipment any servicing of equipment should be performed by qualified personnel Observe the precautions in Table 6 2 Table 6 2 Safety Precautions Item Wrist or foot strap ESD mat Cover panels SBus slot covers Problem ESD ESD System damage and overheating System damage and overheating Precaution Wear a conductive wrist strap or foot strap when handling power supplies An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap Re install all cabinet cover panels after performing any service work on the system Install SBus slot covers in all unused SBus slots 6 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll 6 2 Distribution In the 16 slot and 8 slot systems there is a single peripheral power supply and a slot for a PCM for each pair of board slots There is a single alternating current AC power cord for the whole system AC is then distributed to each of the PCMs within the chassis The software monitors the status of the AC power source Current sharing between power supplies provides redundant power 6 3 Peripheral Power Supply The peripheral power supply in Figure 6 1 provides power to the peripheral subsystems the drives the fans in the AC box and the fan in the keyswitch box The PPS provides auxiliary 5V output to power the remote console This power supply incorporates c
43. and stand by switches are in the ON position the system is powered on 2 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 2 OFF STAND BY DIAGNOSTICS CYCLING LOCKED UNLOCKED POWER SERVICE PROTECTIVE EARTH CHASSIS e7foR momgco Safety Precautions and Tools Requirements The principal switch is in the OFF position The system is in standby mode and the operating system is halted The circuit breaker can be turned off System is powered on If system is rebooted POST will display extended diagnostic messages System or board is operating normally Board 1 4 turn access slot is locked System running in secure mode and will not respond to commands from the console The key can be removed Board 1 4 turn access slot is unlocked Board is receiving DC power System has detected a hardware failure Earth ground Frame or chassis ground 23 lll No 2 4 N N 2 3 Tools Required FUSE REPLACEMENT For continued protection against risk MARKING of fire and electric shock replace N ONLY with fuse of the same type and rating Ensure that the voltage and frequency of the power outlet to be used matches the electrical rating labels on the equipment Wear antistatic wrist straps when handling any magnetic storage devices CPU Memory boards or other printed circuit boards Use only properly grounded power outlets as described in Section 1
44. boot message 12 10 C cabinet access Enterprise 4000 13 12 Enterprise 6000 5000 13 2 system features B 3 cable assembly CD tray data remove E 7 to E 10 replace E 10 to E 11 CD tray power remove E 7 to E 10 replace E 10 to E 11 configuration D 5 card retainer SBus 4 24 See SBus card card cage configuration D 1 definition 9 7 CD ROM 4000 systems remove 8 7 replace 8 9 6000 5000 systems remove 8 5 replace 8 7 SCSI target IDs C 1 Index 1 tray system functional B 1 configuration D 5 diagnosing problems 9 7 description B 15 disable link integrity test 4 24 centerplane disk board Enterprise 4000 cooling and power 5 10 remove E 31 to E 33 description B 12 replace E 33 to E 34 installation 5 10 Enterprise 6000 5000 LEDs 5 5 remove E 23 to E 24 remove 5 6 replace E 24 to E 25 SCSI clock board target IDs C 1 clocks 6 4 default C 2 consoleBus 6 4 description B 14 handling 6 2 installation 6 6 LED codes 9 3 remove 6 5 reset logic 6 4 slot selection 6 8 components definitions of 1 5 termination 5 4 slot selection 5 8 disk drive caution 12 8 installation 5 14 remove 5 13 tray configuration D 4 description B 15 configuration rules for system D 1 to D 5 safety 13 10 connectors G1 DRAM SIMM 3 20 consoleBus clock board 6 4 drawing assembly See illustrated parts cooling and power issues 5 10 breakdown CPU Memory board 3 11 drive test manually
45. clear the screw heads and set it aside To remove the fan tray assembly 1 Remove the power cable and fan cable assembly 2 Loosen the two captive screws at the top and bottom of the fan tray assembly See Figure E 1 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 tr lll Captive screws SERV GENS SR Figure E 1 Replacing the Fan Tray Assembly in the Enterprise 6000 5000 Systems 3 Tilt the fan tray assembly back slightly so that it clears the top of the cabinet 4 Remove the fan tray assembly To replace the fan tray assembly 1 Tilt the fan tray assembly inward and lower it behind the upper sequencer bracket 2 Push the fan tray into the cabinet until the fan tray cannot be inserted any further Non Chassis Field Replaceable Units FRUs B3 lll tr 3 Tighten the two captive screws at the top and bottom of the fan tray See Figure E 1 4 Replace the power cable and fan fail cable To replace the fan tray screen 1 Replace the screen so that the slotted screw holes clear the screw heads 2 Tighten the top screw on the left and the three screws on the right 3 Replace the two bottom screws on the left E 1 2 Domestic and International System Cabinet AC Input Cable Assembly To remove the AC input cable assembly 1 Completely power off the Enterprise system See the power off i
46. features a 16 slot card cage in a 56 inch data center system cabinet See Figure B 2 Keyswitch Peripheral power supply CD ROM drive Clock board Tape drive __ _ Odd numbered slots AN Even numbered slots QV E E AC power switch Disk trays optional Figure B 2 Ultra Enterprise System Cabinet Functional Description B 3 B 4 The front of the cabinet contains the CD ROM tape tray the keyswitch the even numbered board slots and the even numbered power cooling module PCM slots The rear of the cabinet contains the AC power switch the peripheral power supply the clock board the odd numbered board slots and the odd numbered PCM slots For slot numbers in the 16 slot card cage see Figure 3 6 Air circulation is provided by the power cooling modules The PCMs PCM 0 through PCM 7 have two fans each The fans provide cooling for the PCM plus two adjacent board slots All empty board slots must be blocked by load boards for proper airflow cooling and EMI protection Other types of empty slots must be blocked by filler panels B 2 2 Enterprise 5000 Server The Enterprise 5000 server is similar to the Enterprise 6000 system but features a shorter 8 slot card cage See Figure B 2 on page B 3 For slot numbers in the 8 slot card cage see Figure B 3 Functionally the 16 slot and 8 slot cabinet servers are the same with the only difference being the board capacity and am
47. for any POST error messages At the conclusion of testing POST automatically configures the system omitting any devices that have failed diagnostics After POST ends the system will boot using the new configuration Note If the middle front panel LED yellow remains lit after the system has booted the system has failed POST Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 122 Note POST does not test drives or internal parts of SBus cards To test these devices run OBP diagnostics manually after the system has booted Refer to the OpenBoot Command Reference manual for instructions 7 To start POST again or if the system hangs press the CPU reset switch on the clock board See Figure 12 7 reset switch reset switch Figure 12 7 CPU Reset Switch on Clock Board 8 If the system displays not responding or no carrier messages the Link Integrity Test may be set incorrectly See Link Integrity Test on page 4 24 Powering Off and On 12 9 Em 12 4 Reading Boot Messages DC power green com Fault yellow System running green 12 10 Use the boot software messages to verify the presence of options in the system After POST completes the system self test a message similar to the following will appear on your screen The message lists hardware detected in the system Note The following screen display is only an example The actual message displaye
48. nN lll 5 5 2 4 Cabling Issues for Enterprise 6000 Systems Slot 15 installation Use an 80 cm SCSI cable to connect the Disk board to the SCSI Host Adapter on board or SBus card Slot 14 installation e If an I O board is installed in the front use an 80 cm SCSI cable to connect the Disk board to the SCSI Host Adapter f all I O Boards are installed in the rear use a 2 meter SCSI cable sold separately to connect the Disk board to the SCSI Host Adapter Route the cable down the side of the card cage through the cable pass in the cabinet 5 5 3 Disk Drives 5 5 8 1 Removing a Disk Drive 1 Use the procedures described in Section 5 5 1 Removing a Board To remove the applicable Disk board 2 Unlatch and open the ejector drive retainer on the drive to be replaced See Figure 5 8 Using the extended drive retainer as a handle pull the drive straight out to disengage it from the board mating receptacle and the drive mounting bracket Disk Boards and Components 5 13 5 14 Figure 5 8 Disk Drive with Ejector Drive Retainer Open 3 If a new drive is to be installed proceed to the next section If the drive is not to be replaced replace the Disk board as described in Section 5 5 2 Installing a Board 5 5 9 2 Installing a Disk Drive 1 Inspect the shipping container upon receipt of your drive and look for evidence of damage If the carrier s agent is not present when the container is opened an
49. no system master during normal system operation B 5 3 SIMMs B 5 3 1 Slot Locations The CPU Memory board has 16 slots for SIMMs SIMMs must be installed in full banks of 8 Figure B 6 shows the slots by bank and connector number B 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 B 5 3 2 Key BO bank 0 B1 bank 1 BO J3100 B1 J3101 BO J3200 B1 J3201 BO J3300 CPU slot B1 J3301 BO J3400 B1 J3401 BO J3500 B1 J3501 BO J3600 B1 J3601 BO J3700 CPU 0 slot B1 J3701 BO J3800 B1 J3801 Figure B 6 SIMM Slot Locations SIMM Selection SIMMs are available in 8 32 or 128 Mbyte capacities All are 168 pin SIMMs Do not mix different capacities in a bank Caution The Enterprise systems SIMMs operate at 3 3V do not substitute other voltage ratings Functional Description B 9 B B 6 I O Boards There are several types of I O boards The SBus I O board includes two ASICs Each ASIC provides two SBuses Three SBus slots are available on this board for plug in boards The remaining SBus slots are used for onboard devices such as 10 100 Mbit second twisted pair Ethernet Fast Wide SCSI and Fiber Channel interfaces See Figure B 7 E SBus slot 1 i ww 3 UN SBus slot 0 Fiber inter
50. oj o M 3 d 2 lo o o Slot ol lle e o Slot 0 U lo lo 4 eae s 2 x 1 o lo o lo el co 3 gt 9j C7 9 2 e o a I CN 3 M o 90 90 Jo e f c5 c2 0c o 4 ep lo e z 5 6 Le 9 el je 9 5 Te ee I j 7 LS lo LI m Msc o olk Je Bee e had Cc II Loa e LU je eos ses ze el eT PCM o EL ele e e J lle ver Ie o o 2 le o o e id o o bi id o o S Ie o o e jo o o e lo o o e lo o o lo o o lo o o id o o lag 9 o id o o jo o o le ol o le o o 8 M e o M e o e e o 9 B e o s M e 1 Front View Rear View Figure 5 6 Enterprise 5000 4000 Board Locations Disk Boards and Components 5 9 5 5 2 2 Cooling and Power Issues There should be one power cooling module PCM for every two boards to adhere to cooling and power requirements The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards Note All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling All empty slots in Enterprise 6000 systems must have load boards installed 5 5 2 3 Powered or Nonpowered On System 1 Carefully insert the board component side down if in front component side up if in the rear in the proper slot in the card cage ensuring that the board does not slip out of the left and right card guides See Figure 5 7 Ultra Enterprise 6000 5000 4000
51. procedures in Section 3 5 2 Removing a Board to remove the applicable I O board 2 Use Figure 3 13 to locate the card to be removed T O Boards and Components 3 21 lll Qo 3 Remove the two screws that secure the SBus card to the back panel Save the screws for installation of a replacement SBus card or a filler panel 4 Unlock the SBus card by pulling up the tips of the two standoffs See Figure 3 14 5 Hold the card by the edges near the connector and gently rock the card back and forth to loosen it from the socket You may have to remove the SBus cards or the FFB card next to this card in order to have enough room to hold onto the SBus card being removed Caution The connector housing may break if the SBus card is tilted too far 6 Lift the SBus card from the socket at an angle while guiding the face plate out from the back panel opening See Figure 3 15 Figure 3 15 Removing or Installing an SBus Card 3 22 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 7 Place the SBus card in an antistatic bag 8 If the SBus card is not immediately replaced install a filler panel part number 340 2305 on the I O board back panel opening To secure the filler panel use the screws that were removed in Step 3 down creates a gap at the top edge of the SBus slot opening that can impair Caution Be sure to install the filler panel right side up Installing it upside syste
52. should be visible through the opening in the 1 0 board front panel 8 Hold the card by the edges nearest the UPA connector and position the card over the two standoffs 9 Hold the card by the edges near the connector and firmly but gently press the card down until the connector is fully seated To align the connector and socket push the card toward the Graphics I O board front panel 3 30 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll Caution Graphics UPA cards have very fragile connectors Press gently to ensure pins do not break or bend Caution Do not rock the card onto the socket the plastic connector housing may break p 10 11 12 13 Press each corner of the card to ensure that it rests on the collar of the standoff Press down on the tip insert of each standoff to lock the card in place Replace and tighten the back panel screws to secure the card to the Graphics I O board front panel See Figure 3 15 Use the procedures in Section 3 5 3 Installing a Board to replace the Graphics I O board 3 5 6 Fibre Cards 3 5 6 1 Removing a Fibre Card 1 Use the procedures in Section 3 5 2 Removing a Board to remove the applicable I O board Locate the card to be removed See Figure 3 23 You may have to remove the SBus cards over or next to this card in order to have enough room to hold onto the fibre card being removed See Figure 3 24
53. slots If a slot contains a board the adjacent PCM slot must contain a PCM to supply cooling air Current from individual PCMs is shared on the centerplane Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 B With automatic system reconfiguration ASR a PCM can be taken offline and replaced without halting the system There are two restrictions 1 The remaining power cooling modules must provide sufficient electrical power As a general rule the number of boards must be less than half the number of PCMs 2 The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of fan cooling B 9 2 Peripheral Power Supply A system has one peripheral power supply This power supply provides DC power for the CD ROM tape tray and precharge power for hot plugging boards and power cooling modules The 5 VDC output of the peripheral power supply is current shared with the 5 VDC outputs of the power cooling modules Figure B 9 Peripheral Power Supply Functional Description B 13 B B 10 Clock Board The clock board is located at the rear of the system directly below the peripheral power supply When replacing the clock board orient the board with the component side up See Figure B 10 The clock board provides 16 pairs of system clocks 32 pairs of processor clocks All processors run at the same clock speed The system clock and the processor clocks are derived from a sing
54. the data and power cables must be removed from both devices before pulling out the enclosure 4 Once the cabling is removed remove the device enclosure from the SCSI tray 5 Remove the drive a To remove a CD ROM drive remove two screws from each side where the device is secured to the device enclosure and then proceed to Step 7 b To remove a tape drive remove 2 screws from each side where the tape is fastened to the device enclosure and then remove 4 screws securing the device to the enclosure side plate Proceed to step 7 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 8 6 To install a tape drive for the first time you must first remove the filler mechanism a Remove the filler panel from the device enclosure by loosening and removing 4 screws b Use the same 4 screws to secure the device to the device enclosure two screws on each side 7 Set the replacement device SCSI ID address to 6 for a CD ROM drive and to 5 for a tape drive 8 To complete installation of a CD ROM or tape drive reverse Step 1 through Step 4 8 1 3 Removing Replacing a Tape or CD ROM Drive in an Enterprise 4000 System To remove and replace an existing device perform steps 1 through 5 To install a tape drive for the first time proceed to step 6 Note For cooling purposes the tape drive must be installed on the side nearest the keyswitch 1 Unlock and remove the front panel bezel a To
55. unit is SPARCstorage Array disk tray or the tray controller board reset world wide name WWN Run SunVTS For SCSI device use OpenBoot probe scsi all Check cable connection If replaced unitis SPARCstorage Array disk tray or the tray controller board reset world wide name WWN Flow Diagrams for Troubleshooting REFERENCE Internal drives Chapter 6 Clock Board Tray see tray service manual Refer to drive or tray documentation for ID code Refer to SPARCstorage Array documentation Refer to SunVTS User s Guide 10 7 il 10 7 Defective Power Supplies The peripheral power supply and power cooling modules are hot pluggable Caution Boards in slots adjacent to a modular power supply may overheat if the supply is removed and not replaced The modular power supply provides cooling air to two board slots Caution Do not hot plug boards or modules if the peripheral power supply is defective The hot plug feature requires a working peripheral power supply for precharge current N N Begin INDICATION TEST PROCEDURE REFERENCE Peripheral power supply System error message Peripheral device or remote console TTY A fails P Examine LEDs system messages Table 9 1 Before replacing module verify Section 7 4 3 Troubleshooting a Green LED off PCM Modular power supply System error message Board fails Yellow LED may be on Before replacing any other h
56. was detected Right Bottom Off first 60 seconds Self tests are running LED green On flashing after self tests end System is running Off after self tests end System cannot run repair is needed Powering Off and On 12 11 12 12 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Preparing for Service 12 This chapter contains information about preparing the system for service after the system has been powered off Servicing Hot Pluggable Components page 12 1 Powering Off the System page 12 1 Internal Access Enterprise 6000 5000 Systems page 12 2 Internal Access Enterprise 4000 System page 12 12 Powering On the System page 12 7 12 1 Servicing Hot Pluggable Components Hot pluggable components can be removed and replaced without powering off the system For information about disconnecting and connecting hot pluggable components that require service see Section 3 3 Hot Plug Feature on page 3 4 12 2 Powering Off the System See Section 12 1 Powering Off the System on page 12 1 12 1 Em 12 8 Internal Access Enterprise 6000 5000 Systems The Enterprise 6000 5000 system cabinet panels shown in Figure 12 1 through Figure 12 7 consist of the following CD Tape device door Top bezel Front panels hinged door consisting of three vented panels Rear screen panel Two side panels Fan tray screen cover Kick panel Stabilizer bar 12 3 1
57. 1 Enterprise 6000 5000 Systems Table F 2 Enterprise 6000 System Front View Key Description Part Number 1 CPU Memory board 501 2976 2 SunCD 4 370 2203 Illustrated Parts Breakdown IPB F 5 Table F 2 Enterprise 6000 System Front View Key Description Part Number 3 SCSI tape adapter PCS assembly 540 2713 4 Key switch tray cabinet 8 slot 16 slot 370 2161 5 PCM 300 1260 F 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Mrs lll Table F 3 Enterprise 6000 System Rear View 11 10 Pd S SSSR SA SENS SESS X SS we eS Uu Part Number Key Description 6 Fan tray assembly system cabinet 540 2709 7 Power sequencer universal system cabinet 300 1290 8 Power supply peripheral 300 1301 Illustrated Parts Breakdown IPB F 7 lll ae 6 9 pe 11 F 10 Key Description Part Number 9 Clock board assembly 501 2975 10 SBus I O board assembly 501 2977 11 Fan tray assembly 200 240V 370 1812 F 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 F Dre mmm Table F 4 SCSI Tape Adapter PCS Assembly Key Description Part Number SCSI tape adapter PCS assembly 540 2713 Table F 5 Key Switch Tray Key Description Part Number Key switch tray cabine
58. 13 1 preparing for 13 1 setup terminal 9 1 shut down system Enterprise 4000 12 3 Enterprise 6000 5000 12 1 side panels See panel remove SIMM description B 8 DRAMS used 3 20 installation 3 21 maximizing performance 3 22 remove 3 20 selection B 9 slot selection clock board 6 8 CPU Memory board 3 9 disk board 5 8 I O board 4 14 Solstice Symon 9 10 specification electrical A 3 environment A 4 physical A 1 stabilizer bar adjust for safety 13 11 standard features 1 1 standoff lock and unlock 4 21 using 4 21 SunVTS on line validation test suite 9 8 switch AC 12 5 local remote 12 7 reset initiate POST 12 9 symbols definitions 11 2 system cabinet features B 3 master B 8 overview B 1 precautions 11 4 restart 12 7 T tape drive 4000 system installation 8 10 4000 systems remove 8 7 replace 8 9 6000 5000 systems installation 8 7 remove 8 5 replace 8 7 SCSI target IDs C 1 tray description B 15 terminal settings 9 1 termination I O board 4 4 testing drive SBus card 12 9 SunVTS on line validation test suite 9 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 TOD NVRAN remove 6 6 tools 2 4 11 5 top front bezel See panel remove top front bezel tray configuration CD ROM tape D 5 disk drive D 4 description B 15 use stabilizer bar 13 11 troubleshooting 9 1 flow diagrams 10 1 to 10 9 network 9 11 power supply 9 5 tur
59. 15 F 1 f F1 CPU Memory Board Figure F 1 shows the locations of the centerplane and CPU module connectors for the CPU Memory board 288 pin connector Centerplane connector Figure F 1 CPU Memory Board Connector Locations E1 1 Centerplane Connector Note Information for the CPU Memory board centerplane connector also applies to the I O and disk board centerplane connectors The CPU Memory board centerplane connector is mounted on the rear of the board opposite the side of the board with the LED display and extraction levers See Figure F 2 The connector is comprised of modular sections each with its own set of receptacle pins See Figure F 3 F 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll Figure F 2 CPU Memory Board Centerplane Connector Location Guide pin Pre power section Spacer 4 receptacle per board 2 per board Rear view of board component side up B Section 1 Section 2 Section 3 Section 4 Section 5 Figure F 3 Centerplane Connector Detail A three bladed power section results in 12 pins on the board There are six 120 pin rows labeled A through F spread across the remaining five sections each section has 24 pins of each 120 pin row F 1 2 CPU Module Connectors There are two connectors for each CPU module one with 144 pins and the other with 288 pins See Figure F 4 thr
60. 2 cm Rear 36 in 92 cm Left 2 in 5cm Right 2 in 5cm A 2 Table A 3 Cabinet Server Shipping Specifications U S Metric Height 62 0 in 157 cm Width 39 in 99 cm Depth 44 5 in 113 cm Weight 875 Ib approx 400 kg approx Table A 4 Standalone Server Physical Specifications U S Metric Height 13 5 in 34 cm Width 19 7 in 50 cm Depth 22 in 56 cm Weight 150 Ib approx 68 kg approx Power cord 6 ft 1 8 m Table A 5 Standalone Server Clearance and Service Access U S Metric Front 18 in 47 cm Rear 18 in 47 cm Left 6 in 16 cm Right 6 in 16 cm Although 6 in 16 cm clearance is sufficient to prevent blocking the in and out airflow of a single system to avoid exhaust air recirculation a minimum space of 36 in 92 cm is recommended between systems sitting side by side Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 gt lll Table A 6 Standalone Server Shipping Specifications U S Metric Height 19 0 in 48 cm Width 23 8 in 60 cm Depth 26 8 in 68 cm Weight 160 Ib approx 72 kg approx A 2 Electrical Specifications Table A 7 Cabinet Server Electrical Specifications Parameter Value Input current Voltage range 200 240 Vac Current maximum 24A Current frequency range 47 63 Hz Input power rating Total continuous power 3500W with 3 drive trays Volt Ampere rating 3700 VA BTU rating 12 000 BTU Power factor 0 92 0 96 Plug type U S NEMA L6 30
61. 3 Restarting the System See Figure 12 2 cabinet See Figure 12 1 cabinet or Figure 12 3 standalone See Figure 12 2 cabinet or Figure 12 4 standalone See Table 9 1 See Table 9 3 See Chapter 7 Power Supplies Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 10 10 2 System Cannot Boot Begin INDICATION System cannot boot or cannot load UNIX System boots with errors problems or runs with intermittent da D TEST PROCEDURE REFERENCE Check LEDs on front panel See Table 9 1 Check LEDs on clock board See Table 9 1 Are CPU Memory board LEDs cycling See Table 9 2 Table 9 1 Is boot disk running Is OBP set to boot automatically In POST examine system status connect a terminal to serial port A on the clock board set keyswitch to diagnostic position type v s select system configuration option O select option 2 replace indicated components Check message files Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Lost carrier or no carrier Refer to SunVTS User s Guide See Section 9 5 1 Failure of Network Communications Check var adm messages Figure 10 2 Diagnosing Operating System Problems Flow Diagrams for Troubleshooting 10 3 iU 10 3 Defective CPU Memory Board CPU Memory boards are hot pluggable Begin 10 4 INDICATION System er
62. 5000 cabinets the optional CD ROM and tape drives are mounted vertically in a SCSI tray that is attached to the rack Note that the 8 slot card cage is the same unit as is used in the 8 slot standalone unit but with filler panels in the unused card cage SCSI tray and keyswitch compartments 3 The Enterprise 6000 and 5000 systems have space above the card cage for an optional multi tape backup tray or tape library unit C 8 Connecting Cables C 8 1 SCSI 1 The maximum length for a chain of non differential SCSI cables is 6 0 meters 20 feet Maximum 2 The maximum length for a chain of differential SCSI cables is 25 meters 82 feet Maximum C 8 2 Ethernet 1 The main Ethernet should be connected to the I O board in slot 1 Rules for System Configuration C 5 lll C 2 Additional Ethernet connections may be made to I O boards in any other card cage slot C 8 3 Video Interface 1 A system that is operated with a monitor may use a graphics adapter mounted on either a Graphics I O board or an SBus I O board The Sun Creator and Creator 3D Graphics I O boards are available 2 Up to four Graphics I O boards are supported in a system C 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Non Chassis Field Replaceable Units FRUs E Refer to the following pages to remove and replace system subassemblies Table E 1 List of Field Replaceable Units FRU List Items Part Number Page Nu
63. 6000 Board Locations 1 0 Boards and Components 3 15 lll Qo lo d o hd o o eco O lo ol M A Md o o P E o o o o M 3 s Slot alle e o x Slot lo e id 0 2 o B 2 s 1 Ix e M d s gt 2 a c o le a le elle 3 o o o Sewell 3 4 ep lo w T z 5 ele e e o lle lo E IC z o 6 as e 7 e th ae I ba lo 3 le coc sjel y i er ow be e e N 9 p 3 ole e Je o Ie some le a 2 ge PCM 2 o ls j o M 3 2 o H 2 o o o Is 2 o k 3 o 5 j 3 o lo N o o E j 3 o o 3 E o B d E o is 2 e o lo 3 E H o B 2 o lo j o o M s o lo le y le j le B E le a o lo 2 x o lo b id o o o o lo M o o A e o E i o le o o o le o o o Ie o o o jo o o Front View Rear View Figure 3 11 Enterprise 5000 4000 Board Locations 3 5 3 2 Cooling and Power Issues There should be one power cooling module PCM for every two boards to adhere to cooling and power requirements The PCMs must be installed adjacent to populated bo
64. BE S or Figure 3 19 FSBE S a Put the shunt over both pins to disable the Link Integrity Test See Figure 3 20 Disabled b Put the shunt in one pin to enable the Link Integrity Test See Figure 3 20 Enabled Caution If you choose to disable the test it must be disabled both at the hub and at the SBus card In the event of loss of carrier or not responding problems check the status of the link enable on both the SBus card and the hub Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll Jumper J0302 a Springfinger Le Jackscrews Back panel Phillips screw y Figure 3 18 DSBE S SBus Card o o Figure 3 19 FSBE S SBus Card 1 0 Boards and Components 3 25 3 5 4 4 O O O O 2 1 2 1 Disabled Enabled Figure 3 20 Disabling and Enabling the Link Integrity Test Installing an SBus Card 1 Use the procedures in Section 3 5 2 Removing a Board to remove the applicable I O board 2 Use Figure 3 13 to locate the SBus connector for the card that is to be installed 3 If a filler panel covers the back panel SBus slot remove the two screws and detach the filler panel Retain the screws to attach the SBus card to the back panel unless the card has a wide connector or set of connectors 4 Unlock the tip insert of the two standoffs for the SBus slot See Figure 3 14 5 Attach a wrist strap and take the SBus card out
65. BY DIAGNOSTICS CYCLING LOCKED UNLOCKED POWER TOR PO WBCO SERVICE Safety and Tools A terminal to which alternating current or voltage may be applied The principal and stand by switches are in the ON position the system is powered on The principal switch is in the OFF position The system is in standby mode and the operating system is halted The circuit breaker can be turned off System is powered on If system is rebooted POST will display extended diagnostic messages System or board is operating normally Board 1 4 turn access slot is locked System running in secure mode and will not respond to commands from the console The key can be removed Board 1 4 turn access slot is unlocked Board is receiving DC power System has detected a hardware failure 113 11 PROTECTIVE EARTH Earth ground CHASSIS Frame or chassis ground MARKING of fire and electric shock replace ONLY with fuse of the same type and rating FUSE REPLACEMENT For continued protection against risk 11 3 System Precautions gt gt gt 11 4 Ensure that the voltage and frequency of the power outlet to be used matches the electrical rating labels on the cabinet Wear antistatic wrist straps when handling any magnetic storage devices or system boards Only use properly grounded power outlets Caution DO NOT make mechanical or electrical modifications to the cabinet Su
66. Centerplane Assembly o d A 0 0 0 o g 0 B 0 0 o 0 0 Key Description Part Number 1 Centerplane assembly 16 slot 501 3050 Illustrated Parts Breakdown IPB F 13 lll T1 Table F 10 Power Cooling Module PCM Key Description Part Number PCM 300 1260 Table F 11 Peripheral Power Supply Key Description Part Number Power supply peripheral 300 1301 F 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 ln lll Table F 12 CPU Memory Board Key Description Part Number CPU Memory board assembly 501 2976 1 6 ns 512 Kbyte CPU module 501 2941 6 ns 1Mbyte CPU module 501 2959 6 ns 2 Mbyte CPU module 501 2974 2 Assembly DRAM 1MX72 JEDEC SIMM 60 ns 501 2652 Assembly DRAM 4MX72 JEDEC SIMM 60 ns 501 2653 Assembly DRAM 16MX72 JEDEC SIMM 60 ns 501 2654 Illustrated Parts Breakdown IPB F 15 T Ii Table F 13 SBus I O Board Assembly Part Number 501 2977 Key Description SBus I O board assembly Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 16 ln lll Table F 14 Graphics I O Board Assembly Key Description Part Number Graphics I O board assembly 501 2749 Illustrated Parts Breakdown IPB F 17 lll ae Table F 15 Clock Board Assembly Key Description Part Number Clock board assembly 501 2975 F 18 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Table F 16
67. Cere o e e Ran n blc 13 12 194 2 CSI TOY sets Ra t LR d brc Re 13 13 13 5 Powering On the System eco da tal eet eee X E Ea 13 13 Part 5 Appendixes A BpecHicalioHs 1643 de 33333 RERO RR on RCE EAT A CIC Bra A 1 AI Physical Specifications v esse QE Er RR RA ES A 1 A 2 Electrical Specifications vico ees cer XA A 3 viii Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 A 3 Environmental Requirements A 4 B Functional Description osos ser Eh tr Rx REC B 1 B 1 System Overview cette eeu TAA sees eb EE B 1 BA Board Types ue uh Rye Ub Pes desc SU CER B 1 Be bystem Packaging s sgue Yo ber vis voa FRU REE dd B 3 B 2 1 Enterprise 6000 Server ise Roe es B 3 B22 Enterprise 5000 Server iv ccis esae em B 4 B 2 3 Enterprise 4000 Standalone Server B 5 B 3 SoftWare e had nee nies caine keane PPP B 6 B4 Board Hot Plug Procedures suisses B 6 p5 CDU Memory Board exces she em bete UE en B 7 Bl CPU Modules essieu eee B 8 B 5 2 System Master Board B 8 D5 9 SIM UNIS issue re ses cire B 8 B6 I O TEL CPR OU eee eee RYE B 10 B 7 Network Interfaees c sever re RE COO e X Re vows B 12 119 Disk DOAN Less esse B 12 B9 Power Supplies eut ar Ree e dE do pren B 12 B 9 1 Power Cooling Modules PCMs B 12 B 9 2 Peripheral Power Supply ire ia cece oet obere B 13 DID CIOCK BOA ss sees dnx HERRE yee keegan E EE E EE d B 14 D 1l Disk Trays cx eset b RREER
68. D tray power or data cable assembly from the back of the SCSI tray See Figure E 5 o o o o o o o o o o o o o o o Figure E 5 Removing the Cable Assemblies From the Back of the SCSI Tray 8 Pull the cable assembly through the opening in the cabinet to the front of the card cage The cable assembly runs through the front of the fan tray shelf and the system cabinet pillar to the SCSI adapter assembly Non Chassis Field Replaceable Units FRUs Ee E 10 9 Disconnect the cable assembly from the front of the SCSI adapter assembly and remove the cable assembly See Figure E 6 Figure E 6 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray To replace the cable assembly 1 Connect the CD tray power or data cable assembly into the back of the SCSI tray See Figure E 5 2 Pull the cable assembly through the opening in the cabinet to the front of the card cage The cable assembly runs through the front of the fan tray shelf and the system cabinet pillar to the SCSI adapter assembly 3 Connect the cable assembly into the front of the SCSI adapter assembly See Figure E 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 m lll Replace the fan tray shelf cover Replace the 10 screws and attach the cover to the cabinet Replace the side panel See Chapter 13 Preparing for Service for informa
69. DON 808 ON LIWH3d S31VIS QALINA 33Avd 3SNOdAH TIVN A1d3t SSANISNG TVNOLLVNH3LNI JHL OL qanvw dl 808 ON 1899 9481 TIVIN div HIHONYUAAV S d 3N FS 21804 ON UNS Re DONEN
70. EGOGR re e E RE E dede B 15 BIZ CD ROM Tape Tray ose wy etate ob EROR eere B 15 C SCS Devise coda EA RORERFREENEACECENEPPPEPPERERE E NS C 1 Contents ix CT SCSI Tray Target IDS crre ennui ao dpa eee C 1 C 2 Disk Board Target D 22 atedeta y axes Pac oim C 1 CS SCSI Cable Lente seule recente C 2 Ca SCSI Termi ation ode ARSERS ieee sere case eye C 2 D Rules for System Configuration D 1 DL Card dps eossteteiueteb bbbkeer ie terermhade ondes D 1 LLLI CPU Memory Boards si ue eher Ret er D 1 DLL2 T O BORIS eese EE EE EXC ERROR C eh D 1 3 Disk oder nee aiaa nee tee D 2 D 1 4 Power Supplies and Fan Cooling D 2 D 1 5 Filler Panels and Load Boards D 3 13 2 bus Modules sed ut bRRRRRR REED E E E PE D 3 D 3 CPL Modules uer d ada cm rr oet dee D 3 DA Memory Modules sereine doce the eee Ed D 4 DS Power Supplies Lin eevee tees Peet ees dA 9 tie D 4 Dio Disk Drive Trays ire need ue res oes D 4 L7 CD ROM Tape Drive Tray s skates x xa maman D 5 D 8 Connecting Cables cn nn aa CQ e NER Ue aii D 5 IG SCS TEE D 5 D82 Ethernet 265 chen hw he his ee D 5 D 8 3 Video Interface err RR E E per Rex eub D 5 E Non Chassis Field Replaceable Units FRUs E 1 E 1 Enterprise 6000 5000 Systems 4 cir mm E 2 E 1 1 System Cabinet Fan Tray Assembly E 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 1 2 Domestic and International S
71. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connector See Figure 3 14 Figure 3 14 Ejecting a SIMM 5 Holding the SIMM by its edges remove it from the slot and place it on an antistatic surface 3 4 5 2 Installing a Memory Module Requirements All banks must have the same size SIMMs however SIMMs from different manufactures are interchangeable in a single bank if the SIMMs all have the same capacity and speed Sort the SIMMs into banks of 8 using the same size SIMMs CPU Memory Boards and Components 3 21 3 22 Maximizing Performance The following guidelines will result in optimal memory interleaving across boards for performance These guidelines are for optimal performance and are not requirements for a functional system The guidelines apply to systems with no SIMMS installed and when adding SIMMs to a system if you are adding SIMMs you may need to move some SIMMs to meet the guidelines 1 Install one bank on each board before installing the second bank on any board It does not matter whether the first bank is bank 0 or bank 1 2 Begin with the largest density banks first 128 Mbyte SIMMS continue with medium sized banks 32 Mbyte SIMMs and finish with the smallest banks 8 Mbyte SIMMs 3 If there is remaining memory start filling the second banks on the boards in the same order as the first banks Installation 1 Place the CPU Memory board on which the S
72. Extraction lever in extract insert position Figure 5 5 Disk Board Disk Boards and Components 27 5 8 5 5 1 2 5 5 2 1 5 If a board is not immediately replaced a filler panel or a load board for Enterprise 6000 systems only must be installed in its place See Section 5 2 Filler Panels and Load Boards Removing a Board from a Nonpowered On System 1 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board s front panel and then turn a quarter turn so that the arrow points to the unlocked position See Figure 5 4 on page 5 7 2 Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later 3 Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles See Figure 5 5 on page 5 7 5 5 2 Installing a Board Board Slot Selection Note Logically there is no difference between the board slots in the front or rear of the card cage and each slot can accept any board type It is suggested that CPU Memory boards be installed in the front slots and I O and Disk boards be installed in the rear slots because of cabling Should the need arise however any of these three board types can be placed in any of the numbered board slots with these exce
73. I O Boards and Components 3 31 x Ju Fiber 1 n D Fiber 0 4 N 7 Graphics I O board Fiber 1 SBus I O board Figure 3 23 I O Board Fibre Card Connector Locations Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3242 Qo lll Note There are four plastic standoffs located on the bottom of each card two on each end These secure the card once they are inserted into corresponding openings on the I O board See detail in Figure 3 24 Standoff openings on I O board 4 per fibre card Card standoffs Figure 3 24 Removing or Installing a Fibre Card I O Boards and Components 3 33 3 5 6 2 3 Unseat the card from the I O board a Grasp the card underneath each corner on the end of the card that connects to the I O board receptacle opposite the I O board front panel end then firmly unseat the two standoffs and the card connector b Grasp the card underneath each corner near the I O board front panel and then firmly unseat the remaining two standoffs from the I O board 4 Once the card standoffs and connector are unseated hold the card at a slight angle as shown in Figure 3 24 on page 3 33 Guide the card fiber connector end from the front panel opening on the I O board 5 If the fibre card is not immediately replaced install an OLC plug on the I O board front panel opening 6 Use the procedures in Section 3 5 3 In
74. IMM is to be installed on an antistatic mat 2 Carefully remove the new SIMM from its protective packaging and place it on an antistatic surface The bag that the SIMM is packed in makes a good antistatic surface 3 Press down on the ejector levers at both ends of the SIMM connector slot that will receive the new SIMM The connector slot will not accept the SIMM unless the levers are in the insert position See Figure 3 15 4 Align the SIMM with the slot Hold the SIMM by its edges and orient it so that the two notches at the bottom of the SIMM line up with the two tabs in the SIMM connector See Figure 3 15 5 Place your thumbs on the top edge of the SIMM and push the SIMM firmly into its connector See Figure 3 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 6 Lock the SIMM in place by pushing both ejector levers into the upright position See Figure 3 16 7 Install the CPU Memory board and detach the wrist strap See Section 3 4 2 Installing a Board 8 As you reboot the system watch for the system banner to verify that the new memory is recognized by the system Notch alignment Figure 3 15 Orienting a SIMM CPU Memory Boards and Components 2 23 lll Qo Figure 3 16 Installing a SIMM 3 24 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 I O Boards and Components 3 To protect both yourself and the equipment make sure you follow precautions i
75. If you have problems verifying connection between Sun equipment and your hub verify that your hub also has the link test function enabled See Section 8 5 3 2 printenv Command for information about displaying configuration variables and Section 8 6 1 Failure of Network Communications for additional tpe link test information Also refer to the manual provided with your hub Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Single ended TPE MII connector SCSI connector PHY Fibre 0 Fibre 1 FEPS RISG SOC SBus connector 2 SBus connector 1 Sais connector 0 J2500 FHC SYSIO SYSIO Hine AC DC DC DC DC Be BS m DC 720 Centerplane connector Figure 3 4 SBus I O Board Components Locations I O Boards and Components 3 7 a 3 a TPE Mil connector Single ended SCSI connector PHY Fibre 0 Fibre 1 FEPS SOC SBus connector 2 Graphics UPA connector SBus connector 0 J2500 FHC SYSIO RISC DC DC AC DC DC DC DC DC DC 720 Centerplane connector Figure 3 5 Graphics I O Board Components Locations 20 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996
76. Internal Options Table 1 2 Internal Options for the Ultra Enterprise Server Systems Option Enterprise 6000 Enterprise 5000 4000 Comments CPU Memory 16 total per system 8 total per system Each slot can accept any of these three types of boards boards SBus CPU Memory board SBus I O board and Graphics I O I O boards board Combinations can vary One CPU Memory board and Graphics becomes the system master automatically Jumper changes I O boards are not needed For easier I O boards cabling CPU Memory boards can be installed in the front and I O boards in the rear of the Enterprise system Disk boards 2 per system must 4 per system Can be installed only in slot 14 and slot 15 in the use slot 15 if only 1 Enterprise 6000 system is installed For easier Disk boards cabling CPU Memory boards can be installed in the front and Disk boards in the rear of the Enterprise system UltraSPARC 30 14 0 2 modules on each CPU Memory board modules Memory 0 8 or 16 SIMMs 0 8 or 16 SIMMs SIMM sizes are 8 32 or 128 Mbyte DRAM Do not mix modules per CPU Memory per CPU Memory sizes within the same bank board board Add 8 SIMMs at a time Install SIMMs in all bank 0 sockets first on each CPU Memory board from the lowest slot to the highest Once bank 0 is full install remaining SIMMs in bank 1 sockets in the same order SBus cards 15 per system 7 per system 0 3 cards per SBus I O board 0 2 cards per Graphics I O board Graphics UPA 4 per s
77. NIX Commands xxvi This document may not include specific software commands or procedures Instead it may name software tasks and refer you to operating system documentation or the handbook that was shipped with your new hardware The type of information that you might need to use references for includes Shutting down the system Booting the system Configuring devices Other basic software procedures See one or more of the following Solaris 2 x Handbook for SMCC Peripherals contains Solaris 2 x software commands On line AnswerBook for the complete set of documentation supporting the Solaris 2 x software environment Other software documentation and Platform Notes that you received with your system Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Typographic Conventions Shell Prompts The following table describes the typographic changes used in this book Typeface or Symbol Meaning Example AaBbCc123 The names of commands Edit your login file files and directories Use 1s a to list all files on screen computer output machine name You have mail AaBbCc123 What you type contrasted machine name su with on screen computer Password output AaBbCc123 Command line placeholder To delete a file type rm filename replace with a real name or value AaBbCc123 Book titles new words or Read Chapter 6 in the User s Guide terms or words to be These are c
78. P for 200 240 Vac International 32A single phase IEC 309 connected for 220 240 Vac Table A 8 Standalone Server Electrical Specifications Parameter Value Input current Voltage range 100 120 Vac or 200 240 Vac Current maximum 12A Current frequency range 47 63 Hz Input power rating Total continuous power 1370W Volt Ampere rating 1440 VA Specifications A 3 lll gt Table A 8 Standalone Server Electrical Specifications Continued Parameter Value BTU rating 4680 BTU Power factor 0 92 0 96 Plug type US NEMA 5 15P International 10A single phase IEC 320 connected for 220 240 Vac A 3 Environmental Requirements Table A 9 Cabinet Server Temperature Humidity and Altitude Limits Operating Nonoperating Temperature 41 F to 95 F 5 C to 35 C 4 F to 140 F 20 C to 60 C Humidity 20 to 80 RH noncondensing 93 RH 27C max wb Altitude 9 843 ft 3 km 39 370 ft 12 km Maximum operating temperature is 95 F 35 C when using tape media Table A 10 Standalone Server Temperature Humidity and Altitude Limits Operating Nonoperating Temperature 41 F to 104 F 5 C to 40 C 4 F to 140 F 20 C to 60 C Humidity 20 to 80 RH noncondensing 93 RH 27C max wb Altitude 9 843 ft 3 km 39 370 ft 12 km Maximum operating temperature is 95 F 35 C when using tape media A 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Functional
79. S Assembly Section E 1 7 Key Switch Adapter Assembly and Section E 1 8 Fan Tray Assembly 200 240V for information on replacing these assemblies Replace all the boards and power supplies See Chapters 3 6 for information on replacing the boards and Chapter 7 Power Supplies for information on replacing power supplies Connect any remaining cables to the Enterprise system main cabinet Replace any assemblies above and below the Enterprise system Refer to the respective service manuals for further information Replace the front bezel hinged door and rear screen panel See Chapter 13 Preparing for Service for information on replacing these assemblies Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On Non Chassis Field Replaceable Units FRUs Be25 E E 2 Enterprise 4000 System E 2 1 Fan Tray Assembly 100V 240V To remove the fan tray assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On 2 Locate the fan tray assembly at the rear of the system Viewed from the rear of the system the fan tray is on the left side of the enclosure It includes the power cord connector and the AC power switch 3 Disconnect the power cable from the fan tray assembly 4 Loosen the two captive screws on the left side that secure the fan tray assembly to the enclosure See Figure E 15 E 26 Ultra Enter
80. Systems Manual November 1996 O1 lll Board orientation for insertion Board orientation for insertion in the cabinet rear component in the cabinet front component side up side down Figure 5 7 Board Replacement 2 Ensure that both extraction levers are in the insert position arrow pointing outward and that the quarter turn access slots are unlocked arrow indicates unlocked position as you slide the board toward the centerplane receptacles See Figure 5 4 on page 5 7 and Figure 5 5 on page 5 7 The board will not seat fully unless the levers are in this starting position and both quarter turn access slots are unlocked Caution DO NOT FORCE any board into a slot this can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage Disk Boards and Components sell 5 12 Push the board into the card cage then simultaneously press both extraction levers to seat the board on the centerplane Pushing both levers simultaneously avoids twisting the board and bending the connector pins and mates the board centerplane connector to the matching receptacle on the centerplane Do not press on board front panel to seat it doing so will damage the connector pins
81. The peripheral power supply produces 5 VDC and 12 VDC current The current is available for peripherals such as a tape drive and or CD ROM drive In addition the 5 VDC output of the peripheral power supply is available at the center plane for current sharing with the 5 VDC outputs of the power supply modules Power Cooling Modules PCMs For a PCM at the front of the card cage the green LED is to the left of the yellow LED At the back of the card cage the LED positions are reversed and the green LED is to the right of the yellow LED See Table 9 3 Troubleshooting Overview 05 9 6 When the yellow LED is lit a fan or a DC output has malfunctioned Each modular power supply contains two fans and three DC supplies 43 3 VDC 5 VDC and 2 VDC The green LED indicates that the DC supplies are operating but does not guarantee that the DC outputs are within specification Table 9 3 Modular Power Supply LED Codes Green Yellow Condition Off Off No AC input or keyswitch is turned off On Off Normal operation On On A fan has failed or one or more voltages are out of specification Off On One or more DC outputs have failed or the voltages are out of specification or the system is in the low power state The PCMs operate in redundant current share mode If a module fails the remaining modules may or may not provide enough current to continue system operation The system s ability to continue operations depen
82. Ultra Enterprise 6000 5000 4000 Systems Manual S amp Sun The Network Is the Computer Sun Microsystems Computer Company 2550 Garcia Avenue Mountain View CA 94043 USA 415 960 1300 fax 415 969 9131 Part No 802 3845 11 Revision A November 1996 Copyright 1996 Sun Microsystems Inc 2550 Garcia Avenue Mountain View California 94043 1100 U S A Allrights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Portions of this product may be derived from the UNIX system and from the Berkeley 4 3 BSD system licensed from the University of California UNIX is a registered trademark in the United States and in other countries and is exclusively licensed by X Open Company Ltd Third party software including font technology in this product is protected by copyright and licensed from Sun s suppliers RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a Sun Sun Microsystems the Sun logo Solaris Enterprise Ultra UltraComputing UltraServer and UltraSPARC are trademarks or registered trademarks of Sun Microsystems Inc in t
83. al power supply Caution If the message NOTICE Hot Plug not supported in this system is displayed during boot do NOT attempt hot plug in this system or damage to the hardware will occur The hot plug feature enables you to insert a new board into a powered on system despite the system being live or being supplied with electrical power When the hot plug feature is used to add a board to a powered on system the system will not use the new board until the system is rebooted A maximum of two Disk boards can be installed in Enterprise 6000 systems four Disk boards can be installed in Enterprise 5000 4000 systems Note Disk boards can be installed only in slots 14 and 15 in Enterprise 6000 systems and slot 15 must be used when installing only one Disk board Each Disk board contains a fast and wide single ended SCSI chain with sockets for two disks There are three status and two activity LEDs each activity LED is driven directly by a disk drive Disk Boards and Components S5 5 6 5 5 1 Removing a Board 5 5 1 1 Removing a Board from a Powered On System N Caution Remove a board from a powered on system only after the ASR software has disabled the board If a board has not been disabled by the ASR software then the operating system should be halted and the system powered off prior to board removal See Chapter 12 Powering Off and On and then Section 5 5 1 2 Removing a Board from a Nonpo
84. alled class options emphasized You must be root to do this The following table shows the default system prompt and superuser prompt for the C shell Bourne shell and Korn shell Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser Prompt machine name machine namef Preface xxvii Related Documents The following documents contain topics that relate to the information in Ultra Enterprise 6000 5000 4000 Systems Manual Application Title Part Number Safety EMI Ultra Enterprise Server Cabinet Regulatory Compliance Manual 802 3846 Installation Ultra Enterprise 6000 5000 4000 Systems Installation Guide 802 3844 Software SMCC SPARC Hardware Platform Guide 802 5341 Solstice SYMON User s Guide 802 5355 Options Expansion Cabinet Installation and Service Manual 802 6084 Enterprise Systems Boards Installation Guide 802 5030 UltraSPARC Module Installation Guide 802 5031 Enterprise Systems Memory Modules Installation Guide 802 5032 Enterprise Systems Peripheral Power Supply Installation Guide 802 5033 Enterprise Systems Power Cooling Module Installation Guide 802 6244 Ultra Enterprise Cabinet Floor Brackets Mounting Guide 802 7543 Ultra Enterprise Caster Base Installation Guide 802 5034 xxviii Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Ordering Sun Documents The SunDocs Order Desk is a distribution center for Sun Microsystems techni
85. ame Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true 2 Reboot to make the changes effective 9 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 5 2 Resetting and Power Cycling the System from a Remote Console It is possible to reset the system or cycle power from the remote console under these conditions The console must be connected to port A on the clock board The key switch must be in either the On or Diagnostic setting If the key switch is in the Secure or Off position the remote key sequences and button resets are ignored Security features permit the use of the remote console You must use a slow typing speed not less than 0 5 seconds and not more than 5 seconds between characters Table 9 4 Remote Console Commands Command Enter this sequence Remote power off on CR CR lt gt lt Control Shift p gt Remote system reset CR CR lt gt lt Control Shift r gt Remote XIR CPU reset CR CR lt gt lt Control Shift x gt Key CR ASCII 0d hexadecimal lt gt ASCII 7e hexadecimal lt Control Shift p gt 10 hexadecimal lt Control Shift r gt 12 hexadecimal lt Control Shift x gt 18 hexadecimal Note The remote console logic circuit continues to receive power even if you have commanded system power off The rem
86. and mates the board centerplane connector to the matching receptacle on the centerplane Do not press on board front panel to seat it doing so will damage the connector pins 4 Mechanically lock the board to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position See Figure 3 4 5 Once the board has been installed a message similar to the following will be displayed on the monitor if the system is powered on Example depicts screen output when a new CPU Memory board has been hot plugged into slot 6 of an operating Enterprise system NOTICE CPU Board Hotplugged into Slot 6 NOTICE Board 6 is ready to remove This screen output indicates that the board has been detected by the system and is in the low power mode Additionally any subsequent prt diag 1M output would include information for board slot 6 Again note that the system will not use the new board until the system is rebooted 6 Reboot the system now or schedule a later time to reboot when system disruption will be minimized CPU Memory Boards and Components 3 13 lll Qo 3 4 3 UltraSPARC Modules Each CPU Memory board has four connectors for UltraSPARC modules up to two modules per board two connectors per module For each module there is a connector with 144 pins and a connector with 288 pins See Figure 3 9 3 4 4 Handling Precautions The following p
87. anel Replace the power cord assembly at the back of the power sequencer See Section E 1 2 Domestic and International System Cabinet AC Input Cable Assembly for information on replacing the power cord Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 1 4 CD Tray Power and Data Cable Assemblies To remove the cable assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Non Chassis Field Replaceable Units FRUs E7 E 8 N 2 Grasp the front bezel on both sides at the top and pull out far enough to disengage the ball studs Caution To prevent breakage do not grasp the bezel by the bottom edge See Figure E 4 Figure E 4 Removing the Front Bezel 3 Remove the bezel and set it aside 4 Open the hinged door on the front panel by grasping the handle purple extruded strip on the vent edge on the right side of the second panel and pulling it firmly toward you The door is released and swings open if pulled firmly 5 Remove the side panel closest to the key switch assembly See Chapter 13 Preparing for Service for information on removing the side panel 6 Remove the fan tray shelf cover Remove the 10 screws attaching the cover to the cabinet Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 7 Disconnect the C
88. ar Screen Panel Note If your cabinet has a hinged rear door remove the pins from the hinges and lift the door free of the chassis Reverse this procedure to replace the door To replace the rear screen panel 1 Insert the panel so the bottom flange engages behind the top of the kick panel 2 Tilt the panel flush against the frame and secure using Phillips screws 12 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Le 12 3 6 Side Panels To remove the left and right side panels 1 2 3 Loosen two slot head captive screws near the panel base Tilt the panel bottom out Lift the panel up until free of the tabs at the top of the chassis Set the panel aside Panel notches Chassis tabs Side panel Captive screws Figure 12 4 Removing the Side Panels To replace the side panels Place the panel against the cabinet so the notches on the panel inside align with tabs at the chassis top Lower the panel into place and allow it to hang flush against the chassis Tighten the two captive screws at the panel base Preparing for Service 127 12 12 8 12 3 7 Fan Tray To remove the screen protecting the fan tray cables 1 Loosen the top screw on the left and the three screws on the right It is not necessary to remove these four screws since the screen has slotted screw holes Remove the two bottom screws on
89. ard slots to ensure the fan in the PCM can cool the respective boards 3 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll Note All empty board slots in Enterprise 4000 or 5000 systems must have a filler panel installed to ensure proper cooling All empty slots in Enterprise 6000 systems must have load boards installed 3 5 3 3 Powered or Nonpowered On System 1 Carefully insert the board component side down if in front component side up if in the rear in the proper slot in the card cage ensuring that the board does not slip out of the left and right card guides See Figure 3 12 AA EE Board orientation for insertion Board orientation for insertion in the cabinet rear component in the cabinet front component side up side down Figure 3 12 Board Replacement 1 0 Boards and Components 3 17 3 18 Ensure that both extraction levers are in the insert position arrow pointing outward and that the quarter turn access slots are unlocked arrow indicates unlocked position as you slide the board toward the centerplane receptacles See Figure 3 8 and Figure 3 9 The board will not seat fully unless the levers are in this starting position and the access slots are unlocked Caution DO NOT FORCE any board into a slot this can cause damage to the board and system The board should insert and s
90. ault SCSI Disk Drive ID Numbers C2 Internal SCSI Lengths Approximate C 2 Example of CPU Placement D 4 List of Field Replaceable Units E 1 List of Replaceable Components F2 Enterprise 6000 System Front View F 5 Enterprise 6000 System Rear View F 6 SCSI Tape Adapter PCS Assembly F 7 Key Switch Tray F 7 8 pr MV F 8 Power Sequencer 44 4442 F 9 Fan Tray Assembly F 10 Centerplane Assembly F 11 Power Cooling Module PCM F 12 Peripheral Power Supply F 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Table F 12 Table F 13 Table F 14 Table F 15 Table F 16 Table F 17 Table F 18 Table F 19 Table F 20 Table F 21 Table F 22 Table F 23 Table F 24 Tables CPU Memory Board F 13 SBus I O Board Assembly F 14 Graphics I O Board Assembly F 15 Clock Board Assembly F 16 Disk Board Assembly F 17 Load Board Assembly F 18 Enterprise 4000 System
91. cal documents You can use major credit cards and company purchase orders You can order documents in the following ways Country Telephone Fax United States United Kingdom 1 800 873 7869 0 800 89 88 88 1 800 944 0661 0 800 89 88 87 France 05 90 61 57 05 90 61 58 Belgium 02 720 09 09 02 725 88 50 Luxembourg 32 2 720 09 09 32 2 725 88 50 Germany 01 30 81 61 91 01 30 81 61 92 The Netherlands 06 022 34 45 06 022 34 46 Sweden 020 79 57 26 020 79 57 27 Switzerland 155 19 26 155 19 27 Japan 0120 33 9096 0120 33 9097 World Wide Web http www sun com sunexpress Sun Welcomes Your Comments Please use the Reader Comment Card that accompanies this document We are interested in improving our documentation and welcome your comments and suggestions If a card is not available you can email or fax your comments to us Please include the part number of your document in the subject line of your email or fax message Email smcc docs sun com Fax SMCC Document Feedback 1 415 786 6443 Preface xxix XXX Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Notes Cautions and Warnings N N Warning This equipment contains lethal voltage Accidental contact with centerplane card cage and drive areas can result in serious injury or death Caution Improper handling by unqualified personnel can cause serious damage to this equipment Unqualified personnel who tamper with
92. cludes an Address Controller 8 bit sliced Data Controllers a Bootbus Controller on board devices including a Flash PROM and SRAM two CPU processor slots and slots for two memory banks of 8 SIMMs each CPU Memory Boards and Components 3 5 lll Qo Memory 16 x 72 bit SIMMs Address UltraSPARC UltraSPARC module module Control Y Y Y Address Bootbus Data 8 controller controller controller Bootbus Control Address On board devices Centerplane Connector Figure 3 3 CPU Memory Board Simplified Block Diagram 3 4 1 Removing a Board 3 4 1 1 Removing a Board from a Powered On System software has disabled the board If a board has not been disabled by the ASR software then the operating system should be halted and the system powered off prior to board removal See Chapter 12 Powering Off and On and then see Section 3 4 1 2 Removing a Board from a Nonpowered On System Caution Remove a board from a powered on system only after the ASR 3 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 1 Ensure that the board has been disabled by the ASR software See Section 3 3 Hot Plug Feature Once disabled by ASR one of two results occurs The three LEDs on the board are not lit board has no power The outer two green LEDs are not lit and the middle yellow LED is lit board in low power mode Note Syst
93. controller 8 k Bootbus A Control Address Y Data On board devices Centerplane connector Figure 3 7 Graphics I O Board Simplified Block Diagram Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 5 2 Removing a Board 3 5 2 1 Removing a Board from a Powered On System Caution Remove a board from a powered on system only after the ASR software has disabled the board If a board has not been disabled by the ASR software then the operating system should be halted and the system powered off prior to board removal See Chapter 12 Powering Off and On and then Section 3 5 2 2 Removing a Board from a Nonpowered On System 1 Ensure that the board has been disabled by the ASR software See Section 3 4 Hot Plug Feature Once disabled by ASR one of two results occurs The three LEDs on the board are not lit board has no power The outer two green LEDs are not lit and the middle yellow LED is lit board in low power mode Note System software operates such that the LED pattern described is the same for a board that is component side down installed in front of card cage or component side up installed in rear of card cage 2 Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later 3 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage I
94. d 5 6 disk drive 5 13 fibre card 4 31 graphics UPA card 4 28 filler panel 4 30 I O board 4 11 memory module 3 20 panel fan tray rear screen 13 8 guide to removing 13 2 hinged front open 13 4 kick 13 10 rear screen 13 6 side 13 7 top front bezel 13 3 SBus card 4 21 filler panel 4 26 SIMM 3 20 tape drive 4000 systems 8 7 6000 5000 systems 8 5 TOD NVRAM 6 6 UltraSPARC module 3 15 replace CD ROM 4000 systems 8 9 6000 5000 systems 8 7 clock board 6 6 CPU Memory board 3 9 disk board 5 10 disk drive 5 14 graphics UPA card 4 30 I O board 4 17 memory module 3 21 panel fan tray rear screen 13 8 kick 13 10 rear screen 13 6 side 13 7 top front bezel 13 4 SBus card 4 26 tape drive 4000 systems 8 9 6000 5000 systems 8 7 UItraSPARC module 3 17 reset logic clock board 6 4 switch initiate POST 12 9 restart POST 12 9 system 12 7 retainer SBus card 4 24 S SBus card adapter 4 23 configuration D 3 filler panel 4 26 Index 5 Index 6 installation 4 23 4 26 link integrity test 4 24 plastic standoffs 4 21 lock and unlock 4 21 remove 4 21 replace 4 23 retainer 4 24 test manually 12 9 SCSI cable configuration D 5 tape adapter PCS assembly remove E 18 to E 19 replace E 19 to E 20 target IDs CD ROM C 1 disk board C 1 default C 2 tape drive C 1 termination disk board 5 4 I O board 4 4 tray target IDs C 1 service hot pluggable components
95. d UE E t CR RI aae G 11 3 Disk BOIS sense biota RERERRRHE DEN ERO qu G 11 G 3 1 Centerplane Connector G 12 202 SCSI In Connectobuseeesetes per asd e ER ERE G 12 G 3 3 SCSI Out Connector vex em heec P wg G 13 ad Clock Bosques EE Rapp po warp WR ee REI NOR G 13 G41 Centerplane Connector eco ee G 14 G42 Serial Port Connectors 5 2 sese 28044 ci t G 14 G 4 3 Keyboard and Mouse Connector G 15 INCOM cade Rode pe iE OEHEO RR de ptr cree a Index 1 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure 1 1 Enterprise 6000 5000 System Cabinet Front View 1 3 Bezels for Cabinet System Three Examples 1 3 Enterprise 6000 5000 System Cabinet Rear View 1 4 Enterprise 4000 System 1 5 Filler Panel Enterprise 5000 4000 Only 3 3 Load Board Enterprise 6000 Systems Only 3 4 CPU Memory Board Simplified Block Diagram 3 6 Unlocking and Locking Quarter Turn Access Slots 3 7 CPU Memory Board 3 8 Enterprise 6000 Board Locations
96. d in the standalone version These areas include the SCSI CD ROM tape tray keyswitch and AC switch See Figure B 4 The power cooling modules PCM 0 through PCM 3 each have two fans The fans provide cooling for the PCM and the two adjacent board slots Functional Description B 5 B 3 Software All empty slots must be blocked by filler panels for proper airflow cooling and EMI protection Front view Rear view 9 lo 9 E B O 2 H I c d 2 gt gt 0 gt C Slot 0 ol PCMO PCM1 Slot 1 id LI LES ET Slot 2 ar o Os Slot 3 o CT ae Slot 4 g l PCM2 6 e PCM3 je Slot 5 i 1 Slot 6 MESS To 9 Slot 7 LLL LLLI Figure B 4 Enterprise 4000 Standalone Server The Enterprise software includes two diagnostic packages Solstice SYMON and SunVTS Refer to the online manuals for operating instructions B 4 Board Hot Plug Procedures B 6 The CPU Memory board and the I O board are hot pluggable under certain conditions If the operating system detects a hardware failure in the board the system powers down the corresponding board slot and turns off the left green status LED on the board See Table 9 2 for LED codes When the left green LED is off it is safe to remove the b
97. d into a board slot with the springfingers facing down if inserted in the front of the system the springfingers face up if inserted in the rear of the system Springfingers Figure 3 1 Filler Panel Enterprise 5000 4000 Only I O Boards and Components 3 3 lll Qo Springfingers Figure 3 2 Load Board Enterprise 6000 System Only 3 3 SCSI Termination The 1 0 board in slot 1 controls the internal SCSI tray devices Therefore the external SCSI connector on the I O board in slot 1 of a system must be terminated with a SCSI terminator See Figure 3 3 Figure 3 3 SCSI Terminator 3 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 4 Hot Plug Feature N N 3 5 I O Boards Enterprise systems have extensive error detection mechanisms and an Automatic System Reconfiguration ASR feature that enables the system to be rebooted with failed components such as CPUs memory or I O disabled When an error is detected the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible Caution The peripheral power supply provides the precharge voltages required for hot plug Do not attempt hot plug of a system component if the power supply is missing or inoperative Use prtdiag 1M to determine the status of the peripheral power supply Caution If the message NOTICE Hot Plug not supported in this s
98. d on the screen will vary with the software running on the system 16 slot Ultra Enterprise 6000 Keyboard Present OpenBoot FCS MB memory installed Serial Ethernet address vas Host IDs If there is no terminal on this system you must check the system status by inspecting LEDs on the front panel See Figure 12 8 and Figure 12 9 000000000000000 o9 o9 Figure 12 8 Front Panel Status LEDs Cabinet Server Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 DC power green 1 23 5 BE 2 System running green EE A o CoA i 1 LLLI SN 4 LC L 1 L l i XA s Figure 12 9 Front Panel Status LEDs Standalone Server Table 12 1 summarizes the front panel LED status conditions during and after POST Table 12 1 LED Status Indicators Location Front panel LED Condition Left Top LED On DC power supply is receiving AC current green Off There is no DC power Middle LED On flashing first 60 seconds Self tests are running yellow Off after self tests end No hardware failures On after self tests end Hardware failure
99. d the contents are damaged keep all contents and packing materials for the agent s inspection If there is no evidence of damage carefully remove the drive from the shipping container Save the carton and the packing material for possible later use Place the antistatic mat on a table or work surface Attach a grounding wrist strap Refer to the documentation that came with your ESD kit Remove the disk drive from its protective packaging Hold the disk drive by the edges near the middle of the drive Keep the drive vertical until you lay it on the ESD mat Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 D 6 Place it on the antistatic mat with the component side of the disk drive controller cards facing up 7 Unlatch and then open the ejector drive retainer for the drive being replaced or installed See Figure 5 8 8 Using the drive retainer as a handle slide the drive in and then seat it to the board connector receptacle Close and latch the ejector drive retainer 9 SCSI IDs for disk drives on Disk boards are selected on the Disk board See Appendix C SCSI Devices to select the SCSI ID for the disk drive 10 Check that the ejector drive retainers on both disk drives are closed latched in place and do not extend past the edge of the board If an ejector drive retainer extends past the edge of the Disk board or is not fully closed the disk drive connector is not joined with the Di
100. ds on the total demand for current 9 2 6 Disk Tray Indicators The availability and type of status information varies with the disk tray type used in a system Refer to the disk tray user manual for specific status information Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 3 Basic Definitions for the Card Cage When locating a board slot in the 8 slot and 16 slot card cages remember Slot numbers Slot functions Master board Even numbered slots are at the front of the card cage Odd numbered slots are at the back In the front of the card cage even numbered slots begin with slot 0 at the top At the rear of the card cage odd numbered slots begin with slot 1 at the top Install the boards with component side down in the front slots and with component side up in the rear slots For specific slot numbers see Appendix B Functional Description All card cage slots are equivalent However for convenience in installing I O cables it is suggested that you install CPU Memory boards at the front of the cage and install I O boards at the back of the cage When all slots are filled on one side of the cage you can use the other side Slot 1 should contain an I O board connected to the boot disk This is not a requirement Slot 0 should contain a CPU master board with at least one CPU The POST diagnostics display more messages if slot 0 contains a CPU Memory board and a CPU For a
101. e Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 This screen output indicates that the board has been detected by the system and is in the low power mode Additionally any subsequent prtdiag 1M output would include information for board slot 6 Again note that the system will not use the new board until the system is rebooted 8 Reboot the system now or schedule a later time to reboot when system disruption will be minimized 3 5 4 SBus Cards There are three SBus card locations on the SBus I O board the Graphics I O board has two Figure 3 13 shows the SBus card locations for both types of boards 1 0 Boards and Components 3 19 Cr ll SBus O board Graphics I O board Figure 3 13 I O Board SBus Card Locations Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 20 Qo lll 3 5 4 1 Plastic Standoffs Plastic standoffs lock the SBus and graphics UPA cards to the I O boards See Figure 3 14 To unlock a standoff pull up the tip insert To lock a standoff first ensure that the module or card rests on the standoff flange then press down the tip insert Standoff SBus graphics UPA cards Standoff Tip insert l L amp Flange Locked i Unlocked Figure 3 14 Locking and Unlocking Standoffs 3 5 4 2 Removing an SBus Card 1 Use the
102. e 6000 5000 4000 Systems Manual November 1996 Table F 20 Key Switch Tray al Part Number 370 1810 Key Description 1 Key switch tray 8 slot standalone Table F 21 Fan Tray Assembly Part Number 370 1811 Key Description Fan tray assembly 100 240V F 23 Illustrated Parts Breakdown IPB lll ae Table F 22 Centerplane Assembly Key Description Part Number 1 Centerplane 8 slot 501 2978 F 24 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll Table F 23 CD ROM and Tape Devices Key Description Part Number 1 Assembly SCSI tray CD tape drive 540 2587 2 SunCD 4 370 2203 Table F 24 68 Pin Terminator Key Description Part Number 68 pin terminator 150 2267 Illustrated Parts Breakdown IPB F 25 Connectors CPU Memory Board page F 2 Centerplane Connector page F 2 CPU Module Connectors page F 3 1 0 Board page F 5 Centerplane Connector page F 7 SBus Connectors page F 7 UPA Connector Location page F 8 Ethernet Connector TPE page F 9 MII Connector page F 9 Fiber Interface Connectors page F 10 SCSI Connector page F 11 Disk Board page F 11 Centerplane Connector page F 12 SCSI In Connector page F 12 SCSI Out Connector page F 13 Clock Board page F 13 Centerplane Connector page F 14 Serial Port Connectors page F 14 Keyboard and Mouse Connector page F
103. e LED codes are the same as for the front panel See Table 9 1 9 2 3 CPU Memory and I O Board LEDs For hot pluggable boards most of the LED codes correspond to those shown in Table 9 1 The most important exception is the second code Off On Off For hot pluggable boards Off On Off indicates that the board is in low power mode and is ready for removal Troubleshooting Overview Ta 9 4 Caution If the left green LED is lit do not remove the board Electrical shorting will result damaging the board and the system For the CPU Memory and I O boards If the yellow LED middle LED is continuously lit not flashing the board requires service If the left and right green LEDs are off the board is ready for removal If no LEDs are flashing the system is hung If no LEDs are lit there is no electrical power to the board Table 9 2 summarizes LED codes for these boards The symbols shown in the table are marked on the card cage frame Table 9 2 Board Status LED Codes Power Service Cycling Condition Off Off Off Board has no electrical power Off On Off Board is in low power mode can be unplugged Off Off Flashing Undefined Off On Flashing Undefined On Off Off System is hanging either in POST OBP or OS On Off On Hung in OS On On Off Hung in POST OBD or hung in OS and failed component on board On On On Hung in POST OBP or hung in OS and failed component on board On O
104. e et crite de Sun et de ses bailleurs de licence s il y en a Des parties de ce produit pourront tre deriv es du syst me UNIX et du syst me Berkeley 4 3 BSD licenci par l Universit de Californie UNIX est une marque enregistr e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Sun Sun Microsystems le logo Sun Solaris Enterprise Ultra UltraComputing UltraServer et UltraSPARC sont des marques d pos es ou enregistr es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC utilis es sous licence sont des marques d pos es ou enregistr es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc Les utilisateurs d interfaces graphiques OPEN LOOK et Sun ont t d velopp s de Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox Corporation pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique cette licence couvrant aussi les licenci s de Sun
105. e lit on the power supplies Replacing a PCM during low power mode will cause the system to power up immediately and result in a severe overload condition for that PCM the other PCMs will remain in the low power mode Caution Replace the PCM within several minutes or risk overheating the board s cooled by the fans in that power supply Note Remember the following rules when attempting the hot plug replacement of a PCM The peripheral power supply is providing precharge There is power redundancy in the system Use the printdiag 1M command to determine if precharge current is present When replacing a PCM be sure that the extraction lever is on the outside edge of the system See Figure 6 6 Power Supplies 6 11 Sa E a s iA Mr alae Id E HE 7 9 fe TH OIR o f EA Je iac o cH 5 o o EE N GR ERR 3 J o 3 fo HT ll s SS A o m l oll o HEA I 4s X i SES gt Sk SESS LT SEL Pd nw 2 Orientation for installation in the Orientation for installation in the back of the system chassis front of the system chassis Figure 6 6 PCM Front and Rear Installation 1 Mechanically release the power supply from the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the unlocked position See Figure 6 7 6 12 Ultra
106. e springfingers at the bottom of the assembly Tighten the two captive screws on the bottom that secure the key switch adapter assembly to the cabinet Connect the cable assembly to the front of the key switch adapter assembly Power on the Enterprise 6000 system See the power on instructions in Chapter 12 Powering Off and On E 1 8 Fan Tray Assembly 200 240V To remove the fan tray assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Locate the fan tray assembly at the back of the system Viewed from the rear of the system the fan tray is on the left side of the cabinet It includes two connectors and a switch Disconnect the cables from the fan tray assembly Loosen the two captive screws on the left side that secure the fan tray assembly to the cabinet Pull and slowly remove the fan tray assembly from the cabinet See Figure E 14 Non Chassis Field Replaceable Units FRUs E 21 lll tr Captive screws Figure E 14 Removing the 200 240V Fan Tray Assembly To replace the fan tray assembly 1 Carefully insert the fan tray assembly into the cabinet Viewed from the rear of the system the fan tray is on the left side of the cabinet See Figure E 14 E 22 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E damage to the fan tray as
107. eat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage Push the board into the card cage then simultaneously press both extraction levers to seat the board on the centerplane Pushing both levers simultaneously avoids twisting the board and bending the connector pins and mates the board centerplane connector to the matching receptacle on the centerplane Do not press on board front panel to seat it doing so will damage the connector pins Mechanically lock the board to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position See Figure 3 8 Replace or connect all necessary cables to the front of the board Note The I O board in slot 1 controls the internal SCSI tray devices Therefore the external SCSI connector on the I O board in slot 1 of a system must be terminated with a SCSI terminator See Figure 3 3 6 Terminate the board SCSI connector if required see above note 7 Once the board has been installed a message similar to the following will be displayed on the monitor if the system is powered on Example depicts screen output when a new I O board has been hot plugged into slot 6 of an operating Enterprise system NOTICE I O Board Hotplugged into Slot 6 NOTICE Board 6 is ready to remov
108. ed 4 13 Enterprise 6000 Board Locations 4 15 Enterprise 5000 4000 Board Locations 4 16 Board Replacement 4 17 1 0 Board SBus Card Locations 4 20 Locking and Unlocking Standoffs 4 21 Removing or Installing an SBus Card 4 22 SBus Card Rear Panel with Adapter 4 23 Card Retainer us series der serre NES E RE dares 4 24 DSBE S SBus Card noon gk danas Re Rx Ede 4 25 PSBE S SBHS Can cia xe diy iw eot ERE ORE etori e x 4 25 Disabling and Enabling the Link Integrity Test 4 26 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 6 1 Figure 6 2 Figure 6 3 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 Figure 7 8 Figure 7 9 Figures Graphics UPA Card Connector Location Removing or Installing a Graphics UPA Card 1 0 Board Fibre Card Connector Locations Removing or Installing a Fibre Card Filler Panel Enterprise 5000 4000 Only Load Board Enterprise 6000 Systems Only SCSI Terminators 2 ey reed pb RE d dater ee eras Unlocking and Locking Quarter Turn
109. em is going down 2 Back up the system files and data to tape if necessary 3 Halt the system using the appropriate commands Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system Powering Offand On 12 3 12 4 Wait for the system halted message and the boot monitor prompt 5 Turn the key switch on the front panel of the server to the Standby position fully counterclockwise See Figure 12 3 6 Turn the AC power switch on the system rear off See Figure 12 4 Standby Pa oJ EESSI SST e ET aa rT EG LE ss LL E Te n Figure 12 3 Keyswitch Standby Position Standalone Server 12 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 L2 g9 AC connector z A cy kri BE gt wo lt A i AC power switch _ T 9 T I L T ns ig C ET 9 C p E L 2 CN Figure 12 4 AC Power Switch and Power Receptacle Standalone Server 12 2 Removing the External Cables 1 Position the server for easy access to the rear 2 Enterprise 6000 5000 systems only remove the rear screen panel and the kick panel by loosening the screws Both the rear scre
110. em software operates such that the LED pattern described is the same for a board that is component side down installed in front of card cage or component side up installed in rear of card cage 2 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and then turn a quarter turn so that the arrow points to the unlocked position See Figure 3 4 f f A CY gm fd dS S KU Unlocked Locked Figure 3 4 Unlocking and Locking Quarter Turn Access Slots CPU Memory Boards and Components 37 lll Qo 3 Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles See Figure 3 5 for the positioning of the levers Extraction lever in extract insert position Figure 3 5 CPU Memory Board 4 If a board is not immediately replaced a load board Enterprise 6000 systems only or a filler panel Enterprise 4000 and 5000 systems only must be installed in its place See Section 3 2 Filler Panels and Load Boards 3 4 1 2 Removing a Board from a Nonpowered On System 1 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter tur
111. en 9 2 2 Clock Board LEDSos usse es aU EE CAL rad 9 2 3 CPU Memory and I O Board LEDs 9 2 4 Disk Board LEDS ioo ree 225 Powerbupplies eoi Eo e EY EVE ous 226 Disk Tray Indicators 2400 pe ovre aA qe ks 9 3 Basic Definitions for the Card Cage 9 4 Diagnosing PIOblems eoe druck p regt wy 9 4 1 Error Messages 2655 sentir DA SumVIS erroreei neo EIE een 94 3 prediadg liM rsr hu awh Seba eede aden 9 4 4 POST and OpenBoot eese e e vi Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 9845 Solstice SYMON neue en abe gari and 9 10 9 5 Specific Problems and Solutions 9 11 9 5 1 Failure of Network Communications 9 11 9 5 2 Resetting and Power Cycling the System from a Remote Console s eiiecdcasvedener ts 9 13 10 Flow Diagrams for Troubleshooting 10 1 10 1 No AC or DC Power 10 2 10 2 System Cannot Bob add are eO EEXENEUEEPE REA 10 3 10 3 Defective CPU Mernory Board 444 dessu e es 10 4 10 4 Defective I O Interface Board 10 5 10 5 Detective Disk Board 22221006005 yc er ne e eR eod 10 6 10 6 Defective Disk Deve iore se cede eds vere EE 10 7 10 7 Detective Power Supplies i 2 ereeiea S RR Ra ee ES 10 8 10 8 Detective Clock Boards ios auae e mmm 10 9 Part 4 Service Information 11 Safety and Tools 44 vance e ERROR RR EDHEPDEERER RR NS 11 1 ILI Safety Precau
112. en panel and kick panel are attached with two screws See Figure 12 5 Note If your system cabinet has a hinged rear door use the sliding door latch to open the door remove the kick panel if necessary and proceed to Step 3 Powering Off and On 12 5 12 gt Phillips screws Figure 12 5 Rear Screen and Kick Panel 3 Disconnect each cable from the I O boards carefully Squeeze the locking tabs on the sides of the connector body or loosen any retaining screws if provided and pull the connectors out 4 Mark each cable for identification as you remove it 5 Remove any cable restraints 6 Clear the cables away from the server 12 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Le 12 8 Restarting the System N Note As the system starts up watch for error messages from the POST diagnostic program If a terminal is not already part of the system install a TTY terminal before continuing the startup See Section 9 1 Using a Terminal on page 9 1 for terminal settings 1 The system key switch must be turned tod the standby position See Figure 12 1 or Figure 12 3 Caution The outlet must be a 120 240 VAC 30 ampere circuit intended solely for use by the server cabinet as described in the site preparation instructions in the Ultra Enterprise 6000 5000 4000 Systems Installation Guide The electrical receptacle must be grounded and the grounding conduc
113. en the module is properly seated align with related receptacles on the mating surfaces of the CPU Memory board In addition there is a gold standoff mounted on the CPU Memory board opposite the module s smaller board connector This acts as a standoff for the module as well as an alignment pin 4 Align the module over the two board receptacles using the single standoff as well as the alignment pins located on the module compression connector as a guide See Figure 3 10 and Figure 3 11 Holding the module by the edges rest it on the board standoff aligning the compression connectors with the screws Firmly but gently press the module straight down until the standoff post snaps into place and the module connectors are fully seated Tighten the 3 32 hex screws of the module in two stages a Tighten to 3 inch pounds in the tightening sequence as follows CPU Memory Boards and Components 3 17 lll Qo Tightening sequence OOCOOCOC JOO oa ND A oa D A b Tighten to 6 inch pounds in the same tightening sequence Caution Do not over torque or under torque the screws Excessive force can warp the connector Insufficient force can cause an incomplete electrical connection Figure 3 12 Tightening Compression Connector Screws 7 Use the procedures in Section 3 42 Installing a Board to replace the applicable CPU Memory board 3 18 Ultra Enterprise
114. erial keyboard and mouse ports for the console Centralized Time of day TOD chip that includes NVRAM Centralized reset logic Status and control of power supplies The clock board consists of the following subsystems Console Bus Clocks Reset logic JTAG Centerplane connector signals Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll Figure 6 1 depicts a block diagram of the subsystems and centerplane connector LEDS led 2 0 Console Serial ports lt gt Keyboard lt _ gt ConsoleBus ra gt mouse cb_sys_reset p Clock_Frequency Centerplane ClockBus connector Clocks Le je ob man reei R ResetBus eset Lg Reset p button ae JTAGB us py JTAG a 5VDC 3 3VDC Figure 6 1 Clock Board Simplified Block Diagram Clock Board 6 3 6 2 1 ConsoleBus The ConsoleBus provides system boards access to global system control and status as well as to the keyboard mouse and serial ports In addition there is a NVRAM TOD chip that maintains the date and time and 8 Kbytes worth of data when the power to the system is shut off The state of physical hardware conditions is maintained in registers on the clock board Each of these registers has inputs generated from other subsystems on the clock board from other boards or fr
115. face 0 Fast wide SCSI QE Twisted pair Ethernet MII external transceiver Figure B 7 SBus I O Board The Graphics I O board includes one UPA 64 Slave Frame Buffer and one SYSIO ASIC that provides one SBus for two SBus slots for two plug in cards The remaining SBus slots are used for onboard devices such as 10 100 Mbyte second twisted pair Ethernet Fast Wide SCSI and Fibre Channel interfaces See Figure B 8 B 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 oj lll ed Fiber interface 0 Fast wide SCSI Twisted pair Ethernet MII external transceiver Figure B 8 Graphics I O Board Note Slot 1 requires an SBus I O board or Graphics I O board because slot 1 connects with the internal SCSI tray If slot 1 does not contain an I O board the drives in the SCSI tray will not function For easy access to I O cables I O boards should be installed in the rear of the cabinet with CPU Memory boards in the front of the cabinet I O boards should be installed from the smallest odd numbered slot 1 to the largest odd numbered slot 7 or 15 The odd numbered slots are located at the rear of the cabinet When located in these slots the board is oriented so that the component side is up If the rear slots are filled you can use slots at the front of the cabinet When located in a front slot the board is oriented so that the component side is down Functional Description B 11 lll by
116. ff Flashing OS running System is operating normally On On Flashing OS running and failed component on board On Flash Off Slow flash POST Fast flash OBP On Flash On OS or OBP error Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 2 4 Disk Board LEDs The board status LED codes correspond to those shown in Table 9 2 for the CPU Memory and I O boards The Disk board has two additional LEDs on the opposite side of the board to show the status of the two onboard disk drives The LED for disk drive 1 is nearer to the side of the Disk board and the LED for disk drive 0 is closer to the center of the board 9 2 5 Power Supplies 9 2 5 1 9 2 5 2 A system has one peripheral power supply and up to four or eight CPU IO modular power supplies All the power supplies have one green LED and one yellow LED The control and status signals of all power supply modules connect to the clock board If the clock board LEDs indicate a problem inspect the LEDs on the power supplies to locate a faulty module if any Peripheral Power Supply The green LED is to the right of the yellow LED on the peripheral power supply The green LED indicates that the peripheral power supply is operating but does not necessarily indicate that the DC outputs are within specification When the peripheral power supply module yellow LED is lit a DC power output has malfunctioned or the voltage level is out of specification
117. g cables from the Enterprise system main cabinet Remove the two screws on each side of the system cabinet that attach the top rails to the system cabinet Non Chassis Field Replaceable Units FRUs E 23 E 24 10 Loosen the four screws on each side of the system cabinet that attach the top rails to the main chassis Remove the top rails and set them aside Guide the four screws through the key slots in each top rail Remove the four screws on each side of the system cabinet that attach the bottom rails to the main chassis Warning Use care when removing the Enterprise system chassis It weighs approximately 100 pounds 11 12 13 14 Carefully slide the Enterprise system chassis out toward the front and place it front side down onto a surface Remove the screws around the center of the main chassis For the Enterprise 6000 system there are a total of 32 screws 8 per side For the Enterprise 5000 system there are a total of 26 screws Lift and remove the rear chassis and set it aside Remove the screws that hold the centerplane to the front chassis For the Enterprise 6000 system there are a total of 27 screws 20 screws around the side and 7 in the interior section For the Enterprise 5000 system there are a total of 20 screws Note Remember the proper orientation of the centerplane when removing it from the front chassis 15 Lift the centerplane out and set
118. general if a PCM fails the system boards will continue to be powered and cooled by the other power supplies provided redundancy an additional power supply is present For example if an Enterprise system needs a minimum of three power supplies and four are present then the system has redundancy However fully configured Enterprise systems represent a different situation and are always hot pluggable That is an Enterprise 5000 or 4000 system with seven or eight boards and four PCMs is hot pluggable The peripheral power supply acts as the extra power supply Similarly an Enterprise 6000 system with fifteen or sixteen boards and eight power supplies is also hot pluggable Only seven PCMs are required to power sixteen active boards the eighth PCM is extra However the eighth PCM is required for cooling purposes See Table 6 3 Note The presence of an additional extra PCM in the system provides redundancy and allows hot plug of PCMs Power Supplies 6 9 lll O Table 6 3 Minimum and Redundant Working Power Supplies Required to Power Active Boards Enterprise 5000 4000 Systems Enterprise 6000 System Redundant Working Redundant Working Number of Minimum Working Power Supplies Minimum Working Power Supplies Boards Power Supplies Hot pluggable Power Supplies Hot pluggable 1 2 1 2 1 2 3 4 2 3 2 3 5 6 3 4 3 4 7 8 3 peripheral supply 4 peripheral supply 4 5 9 10 5 6 11
119. grams for Troubleshooting for more information You will see a message similar to the following example on your system console NOTICE Peripheral Power Supply 0 Installed NOTICE AC Power failure no longer detected NOTICE Peripheral Power Supply OK NOTICE Peripheral 5 0 Volt Power OK NOTICE Peripheral 12 Volt Power OK NOTICE Auxiliary 5 0 Volt Power OK NOTICE Peripheral 5 0 Volt Precharge OK NOTICE Peripheral 12 Volt Precharge OK NOTICE System 3 3 Volt Precharge OK NOTICE System 5 0 Volt Precharge OK NOTICE AC Box fans OK NOTICE Keyswitch fans OK 6 4 Power Cooling Module PCM The PCM provides sufficient power to the system for two boards In addition the power supply provides power to two fans that cool the two boards Figure 6 5 PCM Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 6 The PCM incorporates an AC inrush limit circuit and two precharge inputs 3 3V and 5V that enable it to be hot pluggable into a live centerplane A current sharing scheme on the 2 0V 3 3V and 5V outputs enable the PCM to operate in a parallel redundant mode A maximum of eight PCMs are used together in the redundant current sharing The 5V output is parallel in a system with all other PCMs and the 5V output of a peripheral power supply The 2 0V and 3 3V outputs are parallel in a system with all other PCMs 6 4 1 Power Requirements In
120. grams for Troubleshooting REFERENCE LED code must be Off On Off See Table 9 2 See Section 3 3 Hot Plug Feature Refer to SunVTS User s Guide See Figure 10 6 m iU 10 5 Defective Disk Board The disk board is hot pluggable Begin INDICATION TEST PROCEDURE System error message or LED code identifies a specific board B Locate indicated board Check LEDs on board to verify ASR has deactivated the board Set the SCSI IDs of the replacement drives Replace the board or device Board is not active until system is booted Board not identified or intermittent problem Check var adm messages Locate defective SCSI device with probe scsi all OpenBoot command Check ID jumpers on board End Figure 10 5 Diagnosing Disk Board Problems REFERENCE LED code must be Off On Off See Table 9 2 See Appendix C SCSI Devices See Section 3 3 Hot Plug Feature Section C 2 Disk Board Target IDs 10 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 10 10 6 Defective Disk Drive Begin INDICATION System error message or device code identifies a specific fault p Device not identified or intermittent problem Figure 10 6 Diagnosing Disk Drive Problems TEST PROCEDURE Check var adm messages Halt access to device and power down the device or tray Set ID code if used on replacement device before installing If replaced
121. he boards are oriented this way to allow for minimum signal trace lengths and optimum system performance Figure B 1 illustrates the logical organization of Enterprise systems I O board I O board SBus 1 SBus 1 SYSIO 1 SYSIO 1 SBus 0 e o o SBus 0 SYSIO 0 SYSIO 0 8x Data controller Address controller 8x Data controller Address controller Address bus Data bus Y Y 8x Data controller Address controller 8x Data controller Address controller Y Memory YA Memory CPU Memory board CPU Memory board Figure B 1 Enterprise System Logical Organization B 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 B There are few differences between board slots and each slot can accept any board type However slot 1 connects directly to the internal SCSI tray through the centerplane and related cables The internal tape and or CD ROM or other optional internal SCSI drives cannot be used unless an I O board is present in slot 1 Although the remaining slots are equivalent I O boards should be located on the back side of the centerplane for easy access to interface cables at the rear of the cabinet B 2 System Packaging This section describes the features of the system enclosures B 2 1 Enterprise 6000 Server The Enterprise 6000 server
122. he United States and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the United States and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interfaces were developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox Corporation in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a nonexclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Copyright 1996 Sun Microsystems Inc 2550 Garcia Avenue Mountain View Californie 94043 1100 U S A Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie etla d compilation Aucune partie de ce produit ou de sa documentation associ e ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alabl
123. he card underneath each side and firmly seat the remaining two standoffs 6 Use the procedures in Section 3 5 3 Installing a Board to replace the I O board I O Boards and Components 3 35 lll Qo 3 36 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Disk Boards and Components 5 To protect both yourself and the equipment make sure you follow precautions in Chapter 2 Safety Precautions and Tools Requirements Safety Precautions page 2 1 Handling Boards and Assemblies page 5 2 Filler Panels and Load Boards page 5 2 SCSI Termination page 5 4 Hot Plug Feature page 5 5 Disk Boards page 5 5 Disk Drives page 5 13 Connectors page G 11 For your protection also observe the following safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel 5 1 5 5 1 Handling Boards and Assemblies Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The Disk boards their modules and cards have surface mount components that can be broken by flexing the boards To minimize the amount of board flexing observe the following preca
124. he system ensure that the component side is down See Figure 3 12 o l a be lo o o O lo o o g o o o a le o o i si le o o o o lo ol o Slot LI Nails e E Slot o lo e o 0 D E o od s M 1 o o e lo ollo 2 ri LE D lo M R2 rg gt a 3 o o o6 o9 lo e 2e 0e co 4 e ae SS 5 elie o el 18 D Uc c3 6 M P E jo 7 elfo EA ell d lle etn oe li P o Ee EL UE LEES 8 Ns o E SO 9 all 9 eji io el gt 0e 10 di aJ s J Jel 11 i lt lt 12 elle Jo o e 0c A 13 or mn lo ol u 7 J H ele e e L o le Some 14 zb E ELE i 15 zo 2 9 gt le c oce Se o a P SS SS S ae E eJ g He PS no SSS 4s lo SS lt cle e s e oc EM o o ol o M o ol o n a Jo lo d Ts 2 o e s E o ji i E o s x 8 M o al o i e 7 o ooo o i E M o o o o M bi M o e M o o 3 o o e o o o o M o o si o o ki i o 5 ki M o e o o o al ole a o o o of o o o o o b hi i o b ii Front View Rear View Figure 3 10 Enterprise
125. impair system cooling and regulatory compliance 9 Use the procedures in Section 3 5 3 Installing a Board to replace the Graphics I O board 1 0 Boards and Components 3 29 lll Qo 3 5 5 2 Installing a Graphics UPA Card 1 Use the procedures described in Section 3 5 2 Removing a Board to remove the applicable Graphics I O board Note The connector pins on graphics UPA cards are extremely delicate use care when handling 2 Attach a wrist strap and take the graphics UPA card out of the protective packaging and place the card on an antistatic mat Inspect the pins in the connector to make sure they are not bent 3 Remove the adapter bracket from the rear panel of the card See Figure 3 16 Remove the two screws securing the adapter to the card rear panel the adapter bracket and the screws are not needed for this installation 4 Locate the UPA connector for the card See Figure 3 21 5 If a filler panel covers the back panel slot for the graphics UPA card remove the two screws and detach the filler panel Retain the screws to attach the graphics UPA card to the back panel unless the card has a wide connector or set of connectors 6 Unlock the two standoffs for the UPA connector slot See Figure 3 14 7 Hold the card at an angle and guide the card face plate under the springfingers and against the rear face of the Graphics I O board front panel The I O connectors of the card
126. ing safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Ensure that the voltage and frequency rating of the power outlet you use matches the electrical rating label on the equipment and video monitor Use properly grounded power outlets only Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel To protect both yourself and the equipment observe the following precautions Table 11 1 Safety Precautions Item Problem Precaution Springfingers Personal injury The springfingers have sharp edges Use care when handling springfinger RFI leakage Damaged springfingers equipped cabinet screens and system boards Keep springfinger equipped screens and panels in place when the system is running These assemblies suppress radio frequency interference RFI and are required by law in many localities Look for any broken or twisted springfingers and replace any damaged screen or board with a new assembly 11 1 mI Table 11 1 Safety Precautions Continued Item Problem AC power cord Electric shock Wrist strap or ESD Foot strap ESD mat ESD Cover panels System damage and overheating Filler panels and System damage load boards and overheating SBus sl
127. ing the disk drive trays out for servicing The cabinet has six levelling pads Four pads on the cabinet frame are lowered to touch the floor and prevent the cabinet from rocking Two levelling pads are part of the stabilizer bar and should not touch the floor 1 Extend the stabilizer bar fully from the bottom of the cabinet See Figure 12 7 2 Screw the two stabilizer bar levelling pads down until they are Ys to V inch 3 to 6 mm above the floor Ensure both pads are at equal heights This clearance allows the stabilizer bar to slide in and out easily yet catch the cabinet if it should begin to tilt Leveller pad Stabilizer bar Figure 12 7 Stabilizer Bar and Levelling Pads Preparing for Service 12 11 Em 12 4 Internal Access Enterprise 4000 System The Enterprise 4000 system has a top bezel that must be removed to access the SCSI tray and the keyswitch tray 12 4 1 Top Bezel To remove the top bezel 1 Grasp the bottom corners of both sides of the top bezel and pull it toward you Apply inward pressure to release the snap locks on each side 2 Tilt the top bezel upward to a 45 angle and remove the bezel Set the bezel aside See Figure 12 8 Figure 12 8 Removing the Top Bezel Panel To replace the top bezel reverse these instructions 12 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Le
128. ips 2 Screwdriver Phillips 1 Hex driver M 4 Hex driver 3 16 inch Hex driver 9 mm Hex driver 3 32 Wrench 13 mm DIP IC extraction tool ESD mat Grounding wrist strap Needlenose pliers Safety and Tools 11 5 11 11 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Powering Offand On 12 This chapter contains information necessary to prepare the system for service Included are system power off and on and external cable removal procedures Powering Off the System page 12 1 Removing the External Cables page 12 5 Restarting the System page 12 7 Reading Boot Messages page 12 10 12 1 Powering Off the System Before turning off system power halt the operating system as shown below Failure to halt the operating system properly can cause the loss of disk drive data If you are troubleshooting system problems you may find it convenient to reset the system or even cycle system power from the console See Section 9 5 2 Resetting and Power Cycling the System from a Remote Console on page 9 13 12 1 1 Enterprise 6000 5000 Cabinet Systems 1 Notify users that the system is going down 2 Back up the system files and data to tape if necessary 12 1 12 12 2 Halt the system using the appropriate commands Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system Wait for the system halted message and the boot monitor
129. ise 6000 5000 systems is Data center system cabinet system cabinet 16 slot or 8 slot card cage Power cooling modules 2 Quad fan tray Clock board CPU Memory board UltraSPARC module Main memory I O board Peripheral power supply AC power sequencer SCSI receptacle for removable media including the SunCD 4 drive The minimum configuration for the Enterprise 4000 system is 8 slot card cage Power cooling modules 2 Fan box Clock board CPU Memory board UltraSPARC module Main memory I O board Peripheral power supply AC power sequencer SCSI receptacle for removable media including the SunCD 4 drive 1 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 With panels Without panels o L ee soo O E AVAVA 08 121 X se co I uius JE E EN 7 re fF NV e lo el S 7 E p Figure 1 2 Enterprise 6000 5000 System Cabinet Front View Multi tape Backup Tray Tape Library Blank E E
130. it aside To replace the centerplane 1 Place the centerplane in the front chassis Be sure the centerplane has the proper orientation when placed in the front chassis Replace the screws that hold the centerplane to the front chassis For the Enterprise 6000 system there are a total of 27 screws 20 screws around the side and 7 in the interior section For the Enterprise 5000 system there are a total of 20 screws Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 tr lll 3 4 Place the rear chassis on the front chassis Replace the screws around the center of the main chassis For the Enterprise 6000 system there are a total of 32 screws 8 per side For the Enterprise 5000 system there are a total of 26 screws Warning Use care when lifting the Enterprise system chassis It weighs approximately 100 pounds 10 11 12 13 Slide the main chassis into the system cabinet Use the bottom rails as a guide Replace the four screws on each side of the system cabinet that attach the bottom rails to the main chassis Replace the top rails a Tighten the four screws on each side attaching the top rail to the main chassis b Replace the two screws on each side attaching the top rail to the system cabinet Replace the SCSI adapter assembly the key switch adapter assembly and the 200 240V fan tray assembly See Section E 1 6 SCSI Tape Adapter PC
131. k drives In addition to the three status LEDs found on other types of boards the disk board has two LEDs to show the status of the individual disk drives LEDs 1 and 2 represent drives 0 and 1 respectively C 1 4 Power Supplies and Fan Cooling 1 The fans in the power cooling modules PCMs provide cooling air only for the two adjacent board slots Do not install a board in a slot that is not cooled by a PCM Requirement 2 You must fill all empty slots board slots and power supply slots to avoid loss of cooling air to the active boards Requirement For further information on this subject see Section C 1 5 Filler Panels and Load Boards C2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 Under some circumstances you may remove a power cooling module from an active system for a short time However if the boards in the adjacent slots create large quantities of heat it is safer to halt and power off the system first C 1 5 Filler Panels and Load Boards C 2 SBus Modules C 3 CPU Modules 1 All empty board slots must be filled with filler panels or load boards For Enterprise 6000 systems use load boards Requirement A load board part number 501 3142 is identified by the presence of connector sockets and passive circuitry which reduces electrical noise at the center plane Do not substitute filler panels which do not have load circuits For Enterprise 5000 and 4000 systems use fille
132. key switch assembly and system The key switch assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the key switch assembly 2 Tighten the two captive screws securing the key switch assembly to the enclosure Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E Tilt the top bezel at a 45 angle and insert the lip of the bezel under the top of the enclosure See Figure E 16 Lower the top bezel The top bezel should snap into place Replace the system key Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 2 3 Centerplane To remove the centerplane 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Remove the top bezel See Chapter 13 Preparing for Service for information on removing this assembly Remove the side vents Push each side vent backwards until it stops Then lift the vent off the Enterprise system and set it aside Remove the top cover a Locate the four plugs in each corner of the enclosure b Lift each plug by pushing down in the dotted area This action causes the plug to pop up c Remove each plug d Lift up the front of the top cover and slide it backwards approximately 6 10 millimeters Remove the top cover a
133. le clock source The frequency of the clock source as well as the processor and system clocks are programmable and set by firmware The processor clock frequency is set to match the lowest frequency processor in the system The clock board also includes central devices including serial ports keyboard and mouse and a time of day TOD chip B 14 Figure B 10 Clock Board Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 oj lll B 11 Disk Trays Enterprise systems support Fibre Channel and or SCSI disk trays The 16 slot Enterprise 6000 cabinet server has a capacity of three internal trays The 8 slot Enterprise 5000 cabinet server has a capacity of four internal trays The 8 slot Enterprise 4000 standalone server does not have a capacity for internal trays B 12 CD ROM Tape Tray All Enterprise servers include a tray for one CD ROM drive and one tape drive The drives connect to the wide SCSI connector of the first I O board in card cage slot 1 Enterprise 6000 5000 Cabinet servers The tray is located in the front upper left part of the rack and the drives are mounted vertically Up to four additional SCSI drives may be mounted in the area to the right of the CD ROM tape tray Enterprise 4000 Standalone server The tray is located in the front immediately above the card cage and the drives are mounted horizontally The standalone server does not have space for additional internal drives
134. led See Figure 5 1 Empty slots in Enterprise 6000 systems must have a load board installed See Figure 5 2 Load boards and filler panels are inserted into a board slot with the springfingers facing down if inserted in the front of the system the springfingers face up if inserted in the rear of the system Springfingers Figure 5 1 Filler Panel Enterprise 5000 4000 Only Disk Boards and Components 5 3 lll O1 Springfingers Figure 5 2 Load Board Enterprise 6000 Systems Only 5 3 SCSI Termination The last or only Disk board in a system must have the SCSI out connector terminated with a SCSI terminator See Figure 5 3 Figure 5 3 SCSI Terminator 5 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O1 lll 5 4 Hot Plug Feature N N 5 5 Disk Boards Enterprise systems have extensive error detection mechanisms and an Automatic System Reconfiguration ASR feature that enables the system to be rebooted with failed components such as CPUs memory or I O disabled When an error is detected the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible Caution The peripheral power supply provides the precharge voltages required for hot plug Do not attempt hot plug of a system component if the peripheral power supply is missing or inoperative Use prtdiag 1M to determine the status of the peripher
135. llowing sections apply when you install boards C 1 1 CPU Memory Boards 1 Install CPU Memory boards at the front of the system starting with the top slot slot 0 If you reserve the rear slots for I O boards 1 0 cable attachments will be made easier 2 After the front slots are filled you may add CPU Memory boards at the rear of the system below the I O boards C 1 2 I O Boards 1 An I O board must always be in slot 1 This is the only slot that allows access internally to the internal SCSI devices tape and CD ROM drives Requirement lll C 2 Install I O boards at the rear of the system to facilitate I O cable attachments 3 If you require additional slots you may use those at the front of the card cage preferably below the CPU Memory boards 4 Up to four graphics UPA cards are supported in a system Maximum 5 The I O board in slot 1 of any Enterprise server must be terminated because it connects to the SCSI tray Requirement 6 An I O board in a slot other than slot 1 does not require termination if no devices connect to the SCSI bus on that board C 1 3 Disk Board 1 The 16 slot Enterprise 6000 system supports up to two Disk boards Maximum a Disk boards are supported only in slots 14 and 15 b Slot 15 must be used when installing only one Disk board 2 The 8 slot Enterprise 5000 and 4000 systems support up to four disk boards Maximum 3 The disk board has a capacity of two dis
136. lots if available in the system rear with the exception of slot 1 as noted above See Figure 3 6 and Figure 3 7 for board slot locations For CPU Memory boards being placed in the rear of the system ensure that the component side is up If the boards are placed in the front of the system ensure that the component side is down See Figure 3 8 CPU Memory Boards and Components 3 9 lll Qo 4 o0 o0 o o e Ue e e o e a m e e o e e el o e Ue o iu Front View Rear View 8 96 0 0 0 0 0 0 60 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9990990909099 069099999 O 000000000000000000000000000000000000000000000000 0000000 0 0 00 0000000000000 000000000 Figure 3 6 Enterprise 6000 Board Locations 3 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll
137. m cooling and FCC regulatory compliance 9 Replace the I O board Use the procedures in Section 3 5 3 Installing a Board 3 5 4 3 Preparing to Install an SBus Card Note If the new SBus card does not have an adapter plate or the Link Integrity Test feature proceed to Installing an SBus Card on page 3 26 1 Attach a wrist strap and take the SBus card out of the protective packaging and place the SBus card on an antistatic mat 2 Remove the adapter bracket from the SBus card rear panel See Figure 3 16 Remove the two screws securing the adapter to the card rear panel the adapter bracket and the screws are not needed for this installation Remove adapter Remove screws Figure 3 16 SBus Card Rear Panel with Adapter I O Boards and Components 3 23 3 24 3 Remove the black plastic card retainer shipped with the card See Figure 3 17 Spread the ends of the retainer apart to remove it from the card the retainer is not needed for this installation __ Card retainer Figure 3 17 Card Retainer Link Integrity Test 1 Ensure that the SBus card is on an antistatic mat 2 For DSBE S and FSBE S cards remove the two outer retaining screws see Figure 3 18 but do NOT remove the middle screw or the springfinger Use a 0 Phillips screwdriver and a 3 16 nut driver or socket wrench 3 For DSBE S and FSBE S cards configure jumper J0302 for Link Integrity Test functionality See Figure 3 18 DS
138. mber Assembly cable CD tray data cabinet Assembly cable CD tray power cabinet Assembly system cabinet AC input domestic Assembly system cabinet AC input international Centerplane Enterprise 6000 5000 Centerplane Enterprise 4000 Fan tray assembly 100 240V Fan tray assembly 200 240V Fan tray assembly system cabinet Key switch adapter assembly Key switch tray Enterprise 6000 5000 Key switch tray Enterprise 4000 Power sequencer universal system cabinet SCSI tape adapter PCS assembly 530 2224 530 2223 530 2265 530 2266 501 2699 501 2978 501 2978 370 1811 370 1812 540 2709 370 2073 370 2161 370 1810 300 1290 540 2713 page E 7 page E 7 page E 4 page E 4 page E 23 page E 31 page E 26 page E 21 page E 2 page E 20 page E 11 page E 28 page E 6 page E 18 E 1 E E Enterprise 6000 5000 Systems E 2 E 1 1 System Cabinet Fan Tray Assembly You must remove the fan tray screen to reach the assembly To remove the fan tray screen 1 Locate the system cabinet fan tray assembly at the right rear of the cabinet 2 Loosen the top screw on the left and the three screws on the right of the fan tray screen It is not necessary to remove these four screws since the screen has slotted screw holes 3 Remove the two bottom screws on the left of the fan tray screen Removing these screws will ensure adequate clearance 4 Lift the screen up until the slotted screw holes
139. moothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the assembly Tighten the three captive screws on the bottom that secure the SCSI adapter assembly to the cabinet See Figure E 13 Connect the two cable assemblies to the front of the SCSI adapter assembly See Figure E 6 Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 1 7 Key Switch Adapter Assembly To remove the key switch adapter assembly 1 Completely power off the Enterprise 6000 system See the power off instructions in Chapter 12 Powering Off and On Disconnect the cable assembly from the front of the key switch adapter assembly Loosen the two captive screws on the bottom that secure the key switch adapter assembly to the cabinet Pull and slowly remove the key switch adapter assembly from the cabinet To replace the key switch adapter assembly 1 Carefully insert the key switch adapter assembly into the front of the Enterprise 6000 system Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E can cause damage to the assembly and system Caution DO NOT FORCE the key switch adapter assembly into the slot this The key switch adapter assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage th
140. mory Modules SIMMs 4 I O Boards and Components 4 1 Handling Boards and Assemblies 42 Filler Panels and Load Boards eroe 4 3 SCSI DEPO E es eub ot Rae e atat ae ea REOR 4 4 Hot Plug Feature sui ecieewaw ees unies 4 5 TO BOardS v0 48h dis ee Cew eee eeuieye yee als 4 5 1 tpe link test Variable 452 Removing a Board os asa ek erek he een nsss 4 5 3 Installing a Board coL re e PE ERE E a a Er 254 Bust ads osos eee eee eee re ees eeu ere pts 4 5 5 Graphics UPA Cards suisses es sor tarte 4 5 6 Fibre o 5 Disk Boards and Components 5 1 Handling Boards and Assemblies 5 2 Filler Panels and Load Boards ma D S TB EMINANON cesses i eret RAE REx qud uda 5 4 Hot Plug Feature cecox pe pu rr c ol dat eg 5 5 Disk PORE siete pee EL ORA OR dance iv Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 5 5 1 Removing a Dors ee ad etc an i 5 6 5 5 2 Installing a Board osse bebe Ea ER te da ws 5 8 55 7 DISK DEVeS 141 0043 bbs TASA essieu 5 13 6 Clock Board sss xd dd do CRRCRCCR sees 6 1 6 1 Handling Boards and Assemblies 6 2 6 2 Clock Doasd ies cikberRRERRRERIRPSUR IDEE REESE 6 2 521 Co s leB S Re PC D o RO RC CHER bt 6 4 PRESUL c der E 6 4 529 Res t logit orere se doe aO RA OR eR odio a
141. n Chapter 2 Safety Precautions and Tools Requirements Safety Precautions page 2 1 Handling Boards and Assemblies page 3 2 Filler Panels and Load Boards page 3 3 SCSI Termination page 3 4 Hot Plug Feature page 3 5 1 0 Boards page 3 5 SBus Cards page 3 19 Graphics UPA Cards page 3 27 Fibre Cards page 3 31 Connectors page G 5 For your protection also observe the following safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel 3 1 3 322 3 1 Handling Boards and Assemblies N N pos p Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The I O boards their modules and cards have surface mount components that can be broken by flexing the boards To minimize the amount of board flexing observe the following precautions Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface U
142. n Microsystems is not responsible for regulatory compliance of modified cabinets Caution Power off the cabinet and all equipment connected to it before performing any of the procedures described in this book The system chassis power must be turned off and the AC power cord must remain plugged in to ensure a proper ground Warning This equipment contains lethal voltages Accidental contact can result in serious injury or death Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 11 N N 11 4 Tools Required Caution Improper handling by unqualified personnel can cause serious damage to this equipment Unqualified personnel who tamper with this equipment may be held liable for any resulting damage to the equipment Persons who remove any of the outer panels to access this equipment must Observe all safety precautions and ensure compliance with skill level requirements certification and all applicable local and national laws All procedures contained in this document must be performed by qualified service trained maintenance providers Caution Before you begin carefully read each of the procedures in this manual If you have not performed similar operations on comparable equipment do not attempt to perform these procedures This list represents the minimum of tools and test equipment required to service the system cabinet Screwdriver slotted 3 16 inch Screwdriver Phill
143. n access slot the slots are located on the left and right sides of the board front panel and then turn a quarter turn so that the arrow points to the unlocked position See Figure 3 4 3 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 2 Pull the ends of both extraction levers outward simultaneously to release the board from the centerplane receptacles See Figure 3 5 for the positioning of the levers 3 If a board is not immediately replaced a load board Enterprise 6000 systems only or a filler panel Enterprise 4000 and 5000 systems only must be installed in its place See Section 3 2 Filler Panels and Load Boards 3 4 2 Installing a Board 3 4 2 1 Board Slot Selection Note Logically there is no difference between the board slots in the front or rear of the card cage and each slot can accept any board type It is suggested that CPU Memory boards be installed in the front slots and I O and disk boards be installed in the rear slots because of cabling Should the need arise however any of these three board types can be placed in any of the numbered board slots with the exception of slot 1 Slot 1 should be used by the first I O board because it is the only slot connected to the onboard SCSI devices The first CPU Memory board is placed in slot 0 followed sequentially by all remaining even numbered slots If there are boards remaining they can be installed sequentially in odd numbered s
144. n explanation see the next item Master board There is no master board during normal system operations The first CPU Memory board in slot 0 functions temporarily as a master board during some POST tests 9 4 Diagnosing Problems When board LED codes indicate a hardware problem several types of software programs are available to supply information about the problem 9 4 1 Error Messages Error messages and other system messages are saved in the file var adm messages Troubleshooting Overview 9 7 9 8 9 4 2 SunVTS The latest version of Sun VTSTM on line validation test suite has several modes of testing including low impact testing which can run with minimum affect on customer applications The Sun VTS can also be used to stress test Sun hardware either in or out of the Solaris operating environment By running multiple and multithreaded diagnostic hardware tests the SunVTS software verifies the system configuration and functionality of most hardware controllers and devices SunVTS tests many board and system functions as well as interfaces for Fibre Channel SCSI and SBus interfaces SunVTS accepts user written scripts for automated testing Refer to the Sun VTS User s Guide for starting and operating instructions 9 4 3 prtdiag 1M 9 4 3 1 9 4 3 2 You can use the prtdiag command to display System configuration including information about clock frequencies CPUs memory and I O card types
145. n removing the side panel Disconnect all the cable assemblies from the front of the power sequencer Reach through the space uncovered by the side panel to disconnect these cable assemblies Remove the two screws at the top of the power sequencer See Figure E 3 Screws Figure E 3 Replacing the Power Sequencer Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 tr lll Remove the two screws at the bottom of the power sequencer Tilt the power sequencer slightly so that it clears the top and lift it up and out of the cabinet You may use the power inlet to obtain a grip on the power sequencer To replace the power sequencer 1 Tilt the power sequencer inward and seat the bottom in the cabinet opening There are two retainers at the bottom of the power sequencer which rest on the sheet metal at the bottom of the cabinet opening Tilt the power sequencer so that it is flush against the cabinet Replace the two screws at the bottom of the power sequencer See Figure E 3 Replace the two screws at the top of the power sequencer Connect all the cable assemblies to the front of the power sequencer Reach through the space uncovered by the side panel to replace these cable assemblies Replace the side panel closest to the power sequencer See Chapter 13 Preparing for Service for information on replacing the side p
146. nd set it aside Remove all the boards and power supplies See Chapters 3 6 for information on removing the boards and Chapter 7 Power Supplies for information on removing power supplies Non Chassis Field Replaceable Units FRUs E 31 lll tr 6 Loosen the bottom three captive screws securing the SCSI tray to the enclosure Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and separate it from the rear slip connectors See Figure E 18 Figure E 18 Removing the SCSI tray 7 Remove the key switch assembly and the 100 240V fan tray assembly See Section E 2 2 Key Switch Assembly and Section E 2 1 Fan Tray Assembly 100V 240V for information on removing these assemblies 8 Turn over the enclosure and remove the feet on the bottom a Locate the four feet in each corner of the enclosure b Unscrew and remove each foot 9 Turn the enclosure front side down onto a surface 10 Remove the 26 screws around the center of the main chassis 11 Lift and remove the rear chassis and set it aside 12 Remove the 20 screws that hold the centerplane to the front chassis E 32 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E Note Remember the proper orientation of the centerplane when removing it from the front chassis 13 Lift the centerplane out and set it aside To replace the centerplane 1 10 11
147. ng up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel 6 1 6 6 2 6 1 Handling Boards and Assemblies N N 6 2 Clock Board Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The clock board and its modules have surface mount components that can be broken by flexing the board To minimize the amount of board flexing observe the following precautions Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Transport the board in an antistatic bag Be careful not to drag boards across surfaces as board components are easily damaged There is one clock board to a system The clock board provides Programmable system and processor clock S
148. ning off system Enterprise 4000 12 3 Enterprise 6000 5000 12 1 turning on system 12 7 U UltraSPARC module 3 14 handling precautions 3 14 installation 3 17 remove 3 15 using standoffs 4 21 V video configuration D 5 Index 7 Index 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Reader Comment Card Your comments and suggestions are important to us Please let us know what you think about the Ultra Enterprise 6000 5000 4000 Systems Manual part number 802 3845 11 Were the procedures well documented YesQ Noa Please explain Were the tasks easy to follow YesQ NoQ Please explain Were the illustrations clear YesQ NoQ Please explain Was the information complete and easy to find YesQ Noa Please explain Do you have additional comments about the Ultra Enterprise 6000 5000 4000 Systems Manual You can send detailed comments via email to smcc docs sun com or send a fax to SMCC Doc Feedback at 415 786 6443 Your Name Title Company Name Address City State Province Country Zip Postal Code Email Address Telephone Revision A November 1996 Thank you VOIHANY JO SALVLS GSLINN LSS6 C O 6 VO MIIA NIVLNNOW JAY VION 0662 ONI SNALSASOHOIN NNS 80L PLHdN S N LT pe ES M SLONGOHd NOLLVIWHOHNI EE ER EE E 33SS3udav Ad divd 38 THM 19V1SOd VO M3IANIVIN
149. nnect the power cord 6 Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 2 2 Key Switch Assembly To remove the key switch assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On 2 Remove the system key 3 Grasp the bottom corners of both sides of the top bezel and pull it toward you 4 Tilt the top bezel upward to a 45 angle and remove the bezel Set the bezel aside See Figure E 16 E 28 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 m lll Figure E 16 Removing the Top Bezel 5 Loosen the two captive screws securing the key switch assembly to the enclosure Viewed from the front of the system the key switch assembly is on the right side of the enclosure 6 Gently pull the key switch assembly from the enclosure See Figure E 17 Non Chassis Field Replaceable Units FRUs E 29 E 30 Figure E 17 Replacing the Key Switch LED Tray Assembly in the Enterprise 4000 System To replace the key switch assembly 1 Gently insert the key switch assembly in the enclosure Viewed from the front of the system the key switch assembly is on the right side of the enclosure See Figure E 17 Caution DO NOT FORCE the key switch assembly into the slot this can cause damage to the
150. ns internal 1 7 outer covers See panel remove overview system 1 1 B 1 P panel remove guide to removing 13 2 hinged front open 13 4 kick 13 10 power supply cover 13 8 rear screen 13 6 side 13 7 top front bezel 13 3 replace kick 13 10 power supply cover 13 8 rear screen 13 6 side 13 7 top front bezel 13 4 parts illustrated See illustrated parts breakdown PCM 9 5 description 7 8 to 7 11 replace 7 11 to 7 15 peripheral power supply description 7 3 LED codes 9 5 replace 7 4 to 7 8 physical specification A 1 POST description 9 9 LEDs front panel 12 8 restart 12 9 power AC switch 12 5 and cooling issues 3 11 cord remove E 4 replace E 5 off system Enterprise 4000 12 3 Enterprise 6000 5000 12 1 on system 12 7 sequencer remove E 6 to E 7 replace E 7 power supply Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 configuration D 2 description B 12 LEDs 7 4 9 6 modular LEDs 9 6 PCM description 7 8 to 7 11 LEDs 9 5 replace 7 11 to 7 15 peripheral description 7 3 LEDs 9 5 replace 7 4 to 7 8 troubleshooting 9 5 power cooling module See PCM precautions system 11 4 preparing for service 13 1 probe scsi command 9 10 product overview 1 1 prtdiag command 9 8 R rear screen panel See panel remove releasing the board 5 7 5 8 6 5 remove CD ROM 4000 systems 8 7 6000 5000 systems 8 5 clock board 6 5 CPU Memory board 3 6 disk boar
151. nsert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board s front panel and then turn a quarter turn so that the arrow points to the unlocked position See Figure 3 8 1 0 Boards and Components 3 11 lll Qo f A fam gun fam du LC U U Unlocked Locked Figure 3 8 Unlocking and Locking Quarter Turn Access Slots 4 Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles See Figure 3 9 for positioning of extraction levers 3 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Iii Cr Extraction levers in SBus I O board Graphics I O board I O Boards Figure 3 9 3 13 1 0 Boards and Components 3 14 3 5 2 2 3 5 3 1 5 If a board is not immediately replaced a load board Enterprise 6000 systems only or a filler panel Enterprise 4000 and 5000 systems only must be installed in its place See Section 3 2 Filler Panels and Load Boards Removing a Board from a Nonpowered On System 1 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board front panel and then turn a quarter turn so that the arrow points to
152. nstructions in Chapter 12 Powering Off and On 2 Disconnect the AC power cord from the power outlet 3 Push back and release the latch attaching the power cord to the power inlet See Figure E 2 4 Unplug the AC power cord from the power inlet Close the power connector cover over the power inlet E 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 SS N Figure E 2 Opening the Power Connector Cover To replace the AC input cable assembly 1 Pull back the power connector cover to expose the power inlet 2 Connect the AC power cord into the power inlet See Figure E 2 3 Pull the latch over the AC power cord 4 Connect the AC power cord to the power outlet 5 Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On Non Chassis Field Replaceable Units FRUs E 5 E 6 E 1 3 Universal System Cabinet Power Sequencer To remove the power sequencer 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Remove the power cord assembly from the back of the power sequencer See Section E 1 2 Domestic and International System Cabinet AC Input Cable Assembly for information on removing the power cord Remove the side panel closest to the power sequencer See Chapter 13 Preparing for Service for information o
153. oard even though the system continues running Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 oj lll B 5 CPU Memory Board The CPU Memory board supports up to 2 CPU modules and 16 SIMMs The CPU Memory board is shown in Figure B 5 Board lock x2 Extractor lever x2 Figure B 5 CPU Memory Board The CPU Memory board should be installed from the smallest even numbered slot 0 to the largest even numbered slot 14 The even numbered slots are located at the front of the cabinet When located in these slots the component side of the board is down If the front slots are filled you can use slots at the rear of the cabinet with the exception of slot 1 Slot 1 requires an I O board because the slot connects to the SCSI tray in the front of the cabinet All empty slots must have a filler panel or load board installed Note The 16 slot Enterprise 6000 card cage requires load boards to reduce the potential for RFI generation The 8 slot Enterprise 5000 and 4000 card cages use filler panels which do not have load circuits Functional Description B 7 lll s B 5 1 CPU Modules Each CPU Memory board has two sets of CPU connectors marked PROC 0 and PROC 1 B 5 2 System Master Board A system master board is temporarily selected for some POST tests primarily to test I O boards The system master is normally the lowest numbered slot containing a board with a functional CPU There is
154. of the protective packaging Inspect the pins in the connector to make sure they are not bent 6 Hold the SBus card at an angle and guide the SBus card face plate under the springfingers and against the rear face of the I O board front panel See Figure 3 15 on page 3 22 The I O connectors of the SBus card should be visible through the opening in the back panel 7 Hold the card by the edges nearest the SBus connector and place the card over the two standoffs 8 Hold the SBus card by the edges near the connector and firmly but gently press the card down until the connector is fully seated To align the connector and socket push the card toward the I O board back panel Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll may break Caution Do not rock the card onto the socket the plastic connector housing 9 Press each corner of the SBus card to ensure that it rests on the collar of the standoff 10 Press down on the tip insert of each standoff to lock the card in place 11 Replace and tighten the back panel screws to secure the SBus card to the I O board back panel 12 Replace the I O board using the procedures described in Section 3 5 3 Installing a Board 3 5 5 Graphics UPA Cards The Graphics I O board contains a single connector that accommodates graphics UPA cards See Figure 3 21 Figure 3 21 Graphics UPA Card Connector Location 1 0 Boards and Components 3 27
155. of tolerance voltages For example if an overheated board is found OpenBoot issues a warning message If the temperature passes the danger level POST will put the overheated board s in low power mode OpenBoot also provides a set of commands and diagnostics at the ok prompt For example you can use OpenBoot to set NVRAM variables that reserve a board or a set of SIMMs for hot sparing The following OpenBoot commands may be useful for diagnosing problems show devs Command Use the show devs command to list the devices that are included in the system configuration printenv Command Use the printenv command to display the system configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values Troubleshooting Overview 9 9 9 4 4 3 If the system cannot communicate with a 10BASE T network the Ethernet link test setting for the port may be incompatible with the setting at the network hub See Section 9 5 1 Failure of Network Communications for further details probe scsi Command The probe scsi command locates and tests SCSI devices attached to the system probe scsi is run from the OpenBoot prompt When it is not practical to halt the system you can use SunVTS as an alternate method of testing the SCSI interfaces 9 4 4 4 Reference Documents for POST OpenBoot OpenBoot 3 x Command Reference part number 802 3242 Writing FCode 3 x Prog
156. om the power supplies in the system Some clock board registers are reserved for controlling various states of the machine The ConsoleBus also provides a serial port interface and a keyboard mouse interface The primary purpose of the serial port interface is to provide POST messages during power on The serial port can be used as a console for systems without a keyboard and display and for standard serial peripheral hook us such as modems and printers 6 2 2 Clocks The clock subsystem generates the clocks for the entire system The base clock is synthesized and then divided into various frequencies The base clocks are then fanned out and driven to the centerplane by an array of driver chips Two processor clocks and one system clock go to each of the board slots on the centerplane 6 2 3 Reset logic The reset logic consists of four subcircuits for controlling the system reset and error state Manual reset System reset XIR e e e System error Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O lll 6 2 4 Removing a Clock Board AN AN Caution The clock board is not hot pluggable Do not remove the clock board until the system has been halted and powered off Caution To avoid damaging internal circuits do not disconnect or connect any cable while power is applied to the system Note If you are replacing the clock board then the TOD NVRAM from the old board must be rem
157. on differential cables For differential SCSI cables the maximum is 25 meters To calculate the total length of a SCSI string include external cables internal cables and printed traces Table B 3 lists measurements for Enterprise servers Table B 3 Internal SCSI Lengths Approximate Location Enterprise 6000 slot 1 Enterprise 5000 slot 1 Enterprise 4000 slot 1 SBus I O board Graphics I O board Disk board Internal Length Comments 3 7 meters Includes I O board traces and cables to SCSI tray 3 7 meters Includes I O board traces and cables to SCSI tray 1 4 meters Includes I O board traces and cables to SCSI tray 0 43 meter Includes board traces only 0 43 meter Includes board traces only 0 64 meter Includes board traces only B 4 SCSI Termination B 2 The I O board in slot 1 of any Enterprise server must be terminated This slot connects to the SCSI tray through cables and a connector on the centerplane An I O board in any other slot does not require termination if no devices connect to the SCSI bus on that board Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Rules for System Configuration C Some of the following rules are suggestions for optimizing your system Other rules are strictly required and are marked with the notation Requirement or Maximum C 1 Card Cage As a general rule all board slots in the card cage are interchangeable However the requirements and limitations in the fo
158. ont component side up if in the rear in the proper slot in the card cage ensuring that the board does not slip out of the left and right card guides See Figure 3 8 ee MS IA Board orientation for insertion Board orientation for insertion i in the cabinet rear component in the cabinet front component side up side down Figure 3 8 Board Replacement 3 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 2 Ensure that both extraction levers are in the insert position arrow pointing outward and that the quarter turn access slots are unlocked arrow indicates unlocked position as you slide the board toward the centerplane receptacles See Figure 3 4 and Figure 3 5 The board will not seat fully unless the levers are in this starting position and both quarter turn access slots are unlocked Caution DO NOT FORCE any board into a slot it can cause damage to the board and system The board should insert and seat smoothly If it binds remove the board and inspect the card cage slot for any obvious obstructions Also inspect both the board and the centerplane for bent pins or other damage 3 Push the board into the card cage then simultaneously press both extraction levers to seat the board on the centerplane Pushing both levers simultaneously avoids twisting the board and bending the connector pins
159. ot pluggable devices replace peripheral power supply first Module is ready for replacement if the Yellow LED is on Section 7 4 4 Replacing a PCM End Figure 10 7 Diagnosing Power Supply Problems 10 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 10 10 8 Defective Clock Board There is one clock board in the system Caution The clock board is not hot pluggable You must halt the operating system and turn off AC power before replacing the clock board Begin INDICATION TEST PROCEDURE REFERENCE System will not boot Examine LED displays Table 9 1 Clock board yellow service LED does not light during POST or remains lighted after POST P Check clock board System and board LEDs do not flash or fail POST repeatedly with random LED patterns W Check clock board and power See Figure 10 7 supplies TTY port A does not respond Check settings for the port Section 9 1 Using a Terminal Replace peripheral power supply End Figure 10 8 Diagnosing a Defective Clock Board Flow Diagrams for Troubleshooting 10 9 10 10 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Part 4 Service Information Chapter 11 Safety and Tools page 11 1 Chapter 12 Powering Off and On page 12 1 Chapter 13 Preparing for Service page 13 1 Safety and Tools Il 11 1 Safety Precautions For your protection observe the follow
160. ot covers System damage and overheating Precaution Unplug the AC cord from the AC wall socket before working inside the system chassis Wear a conductive wrist strap or foot strap when handling printed circuit boards An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap The mat also cushions and protects small parts that are attached to printed circuit boards Attach all cabinet cover panels after performing any service work on the system Install card cage filler panels in all unused card cage slots Open slots severely reduce the cooling capability of the system NOTE You must use load boards instead of filler panels in the 16 slot Enterprise 6000 system card cage Install SBus slot covers in all unused system board SBus slots Openings on the backs of system boards reduce the cooling capability of the system 11 2 Symbols The following symbols mean EEE gt WARNING Hazardous voltages are present To danger to personal health follow the instructions WARNING Risk of personal injury To reduce the risk follow the instructions CAUTION Risk of equipment damage To reduce the risk follow the instructions SURFACE CAUTION Hot surfaces Avoid contact Surfaces are hot and may cause personal injury if touched 11 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 reduce the risk of electrical shock and 11 AC ON OFF STAND
161. ote system reset command is useful for resetting the system under general conditions The remote XIR reset command is used for software development and debugging Troubleshooting Overview 9 13 lll CO 9 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Flow Diagrams for Troubleshooting 10 This chapter discusses solutions for these subjects No AC or DC Power page 10 2 System Cannot Boot page 10 3 Defective CPU Memory Board page 10 4 Defective I O Interface Board page 10 5 Defective Disk Board page 10 6 Defective Disk Drive page 10 7 Defective Power Supplies page 10 8 Defective Clock Board page 10 9 10 1 m iU 10 1 No AC or DC Power Begin 10 2 INDICATION No AC fans aren t turning no LEDs No DC or yellow LED is lit System error messages p da Figure 10 1 Diagnosing AC DC Power Problems TEST PROCEDURE Check incoming AC power Check AC circuit breaker on the AC sequencer Check keyswitch setting Check position of the Local Remote switch cabinet server only Check system LEDs front panel or clock board Check modular power supplies Check peripheral power supply Check CPU Memory boards Check clock board Operation may be erratic Check LEDs on Front panel or clock board Peripheral PS module Modular PS modules CPU Memory boards I O boards Check var adm messages REFERENCE See Section 12
162. ough Figure F 6 Connectors F 3 F 4 Figure F 4 CPU Module 0 Connector 144 Pin Location LITT III Figure F 5b CPU Module 1 Connector 144 Pin Location Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 ln lll Figure F 6 CPU Module 0 Connector 288 Pin Location Figure F 7 CPU Module 1 Connector 288 Pin Location E2 1 0 Board Figure F 8 and Figure F 9 show the locations of the connectors on the SBus I O and Graphics I O boards Connectors F 5 e D gt LL o T LL SCSI Ethernet SBus 2 Ethernet MII UPA Figure F 8 SBus I O Board Connector Locations Figure F 9 Graphics I O Board Connector Location Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 SBus 0 SBus 0 Centerplane connector Centerplane connector F 6 rM lll F 2 1 Centerplane Connector See Section F 1 1 Centerplane Connector on page F 2 Information for the CPU Memory board centerplane and the I O boards centerplane is the same E2 2 SBus Connectors The SBus I O board has three SBus connectors SBus 0 1 and 2 The Graphics I O board has two SBus 0 and 2 See Figure F 10 Figure F 11 and Figure F 12 EHE Lr LJ o Jo E L NENNEN EL TEE ool Jooooo SBus I O Graphics I O
163. ount of internal space available below the card cage All boards are interchangeable between the two versions All empty slots must be blocked by filler panels for proper airflow cooling and EMI protection Note The load board that is required for the 16 slot Enterprise 6000 server is not required for the Enterprise 5000 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 oj lll Slot Slot E aa o0 NOW 0 o000000000 0 7 IEEED o o 9 eHe o He 9 0609090909092996999909 o O0 0 00090909020920920920920920920202020 96 060906069090909090909902929029292992999 0 0 o 00 00 555 000000060000 Front View Rear View Figure B 3 Enterprise 5000 Server B 2 3 Enterprise 4000 Standalone Server The Enterprise 4000 server uses the 8 slot card cage that is used for the Enterprise 5000 but the card cage is in a standalone cabinet See Figure B 4 Also note that several areas of the card cage that are covered by filler panels in the cabinet version are use
164. oved and placed on the new board This is necessary to match the host ID with the Ethernet ID Note also that if a system is replaced then the TOD NVRAM on the clock board must also be changed 1 You must halt the operating system before turning off the system power See Chapter 12 Powering Off and On for this procedure 2 Unfasten cable connectors from the board front panel and set them aside Label cables to identify them for reconnection later 3 Loosen the two captive screws securing the board to the system chassis 4 Pull the ends of both extraction levers outward simultaneously to release the board from the centerplane receptacles See Figure 6 2 Clock Board 6 5 6 6 TOD NVRAM Figure 6 2 Standalone Clock Board 6 2 5 Installing a Clock Board The clock board slot is located at the top of the system immediately below the peripheral power supply See Figure 6 3 Note If you are replacing the clock board then the TOD NVRAM from the old board must be removed and placed on the new board Note also that if a system is replaced then the TOD NVRAM on the clock board must also be changed 1 Carefully insert the board in the proper slot in the card cage ensuring that the board does not slip out of the left and right card guides The component side of the board must face up Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 6
165. ower on instructions in Chapter 12 Powering Off and On Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Illustrated Parts Breakdown IPB F The illustrations and tables in this appendix are intended to supplement the removal and replacement procedures described in previous chapters and appendixes Note Part numbers in this section may differ from those found in your system Before ordering replacement parts find the label on the part to be replaced and place your order using that number Be sure to use the right part number for the entire assembly instead of the individual components as shown in Table F 1 For example the part number for the fan tray assembly in the data center system cabinet is 540 2709 Although the individual fans in the assembly may have a separate part number the part number you should use when placing your order is 540 2709 for the entire assembly Note For information about additional capacity drives and other replacement options contact your sales representative F 1 lll ae Table F 1 List of Replaceable Components 1 of 3 General Category Description Part Number Page Enterprise 6000 5000 Systems Fan tray Fan tray assembly 200 240V 370 1812 Fan tray assembly system cabinet 540 2709 page F 12 Centerplane Centerplane assembly Enterprise 6000 501 3050 page F 13 Centerplane assembly Enterprise 5000 501 2978 page F 24 SCSI devices Assembly cable
166. pins labeled A through F each row has 72 pins Figure F 24 Clock Board Centerplane Connector Location E4 2 Serial Port Connectors Figure F 25 Clock Board Serial Port Connectors Locations F 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 1 1 14 2 TXDA 14 2 TXDB DBA 15 3 RXDA DBB 15 3 RXDB 16 4 RTSA 16 4 RTSB DDA 17 5 CTSA DDB 17 5 CTSB 18 6 DSRA 18 6 DSRB 19 7 GND 19 7 GND DTRA 20 8 DCDA DTRB 20 g pcpB 21 9 21 9 22 10 22 10 23 11 23 11 DAA 24 49 DAB 24 45 25 13 25 13 100000000000013 100000000000013 140000000000025 1400000000000 25 Serial port connector A Serial port connector B o o o oC Do oC 2o 9 oC Do End view Figure F 26 Serial Port A and B Connector Pinouts F4 3 Keyboard and Mouse Connector Figure F 27 Clock Board Keyboard Mouse Connector Location Connectors E 16 8117116 2 1 Figure F 28 Keyboard and Mouse Connector Pinouts Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Index A AC power switch 12 5 access internal Enterprise 4000 13 12 Enterprise 6000 5000 13 2 adapter SBus card 4 23 adjust levelling pads 13 11 stabilizer bar 13 11 assembly drawing See illustrated parts breakdown B boards clock 6 2 configuration in card cage D 1 CPU Memory 3 5 disk 5 5 filler panel 3 3 I O 4 5 LEDs 7 11 load 3 3 types of B 1
167. prise 6000 5000 4000 Systems Manual November 1996 tr lll Figure E 15 Removing the Fan Tray in the Enterprise 4000 System 5 Pull the end of the extraction lever outward to release the fan tray assembly from the centerplane 6 Slowly remove the fan tray assembly from the enclosure To replace the fan tray assembly 1 Carefully insert the fan tray assembly into the slot on the left side of the Enterprise system Viewed from the rear of the system the fan tray is on the left side of the enclosure See Figure E 15 2 Ensure that the extraction lever is in the outward position as you slide the fan tray assembly toward the centerplane The fan tray assembly will not seat fully unless the lever is in this starting position Non Chassis Field Replaceable Units FRUs E227 lll m Caution DO NOT FORCE the fan tray assembly into the slot this can cause damage to the fan tray assembly and system The fan tray assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the fan tray assembly 3 Use the extraction lever to seat the fan tray assembly Swing the lever inwards to the locked position Do not press on the fan tray assembly to seat it doing so will damage the connector pins 4 Tighten the two captive screws to secure the fan tray in place 5 Co
168. prompt Turn off the system power in this order a External drives and expansion cabinets if any b System cabinet c Terminal Turn the front panel key switch to the Standby position See Figure 12 1 Turn the AC power sequencer power switch to Off The power sequencer is at the rear of the cabinet See Figure 12 2 Caution Before attempting to service the system cabinet turn off the AC power on the rear of the system Standby o9 o9 o0000000 0000000 Figure 12 1 Keyswitch Standby Position Cabinet System Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Le a o o MG e o Jess m E I FE EE U M jo C O c amp C be 0 c c3c3 o o C 3 C 3L e DIS M leo Jo ve BE J L 30 3e mua F o o L 3 e DIS o jo L 3 e P 0 e o pm IE cane One jepe jene jo He o o 7 C C o o Ie AC power sequencer Figure 12 2 AC Power Switch Cabinet Server 12 1 2 Enterprise 4000 System 1 Notify users that the syst
169. protect both yourself and the equipment observe the following precautions Table 2 1 Safety Precautions Item Problem Precaution Wrist or ESD Wear a conductive wrist strap or foot strap when handling printed foot strap circuit boards 2 1 Table 2 1 Safety Precautions Continued Item Problem Precaution ESD mat ESD An approved ESD mat provides protection from static damage when used with a wrist strap or foot strap The mat also cushions and protects small parts that are attached to printed circuit boards Cover panels System damage Re install all cabinet cover panels after performing any service work on and overheating the system Card cage slot filler System damage Make sure all empty board slots have a filler panel installed panels and load boards and overheating NOTE You must use load boards instead of filler panels in the 16 slot Enterprise 6000 system card cage 2 2 Symbols The following symbols mean WARNING Hazardous voltages are present To reduce the risk of electrical shock and danger to personal health follow the instructions WARNING Risk of personal injury To reduce the risk follow the instructions CAUTION Risk of equipment damage To reduce the risk follow the instructions SURFACE CAUTION Hot surfaces Avoid contact Surfaces are hot and may cause personal injury if touched EEE amp AC A terminal to which alternating current or voltage may be applied ON The principal
170. ptions Slot 1 Slot 1 should be used by the first I O board because it is the only slot connected to the onboard SCSI devices Slots 14 and 15 In Enterprise 6000 systems Disk boards are supported only in these two slots The first CPU Memory board is placed in slot 0 followed sequentially by all remaining even numbered slots If there are boards remaining they can be installed sequentially in odd numbered slots if available in the system rear with the exception of slot 1 as noted above See Figure 5 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 D Other than the slot 1 exception a Disk board can be placed in any of the numbered board slots in Enterprise 5000 4000 systems Use only slot 14 and slot 15 in Enterprise 6000 systems and you must use slot 15 if only one Disk board is installed For boards being placed in the rear of the system ensure that the component side is up If the boards are placed in the front of the system ensure that the component side is down See Figure 5 7 Ie o o Ie o o Oo lo a le lo
171. qui mettent en place les utilisateurs d interfaces graphiques OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT SANS GARANTIE D AUCUNE SORTE NI EXPRESSE NI IMPLICITE Y COMPRIS ET SANS QUE CETTE LISTE NE SOIT LIMITATIVE DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DES PRODUITS A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ILS NE SOIENT PAS CONTREFAISANTS DE PRODUITS DE TIERS uou CA Adobe PostScript Contents Preface a Sn oe ee ete canoe eed bee XXV Part 1 Product Description 1 Product OVERVIEW adecuar ER Ru RD ENT os 1 1 Ll Standard Features sea aee e o m Rm 1 1 1 2 Basic Detinitiols soc RR IRR Udo E e mE NOR 1 5 L3 Internal Options eere epar RIP E Ex E eerie 1 7 2 Safety Precautions and Tools Requirements 2 1 2 1 Safety Precautions 2i sine etui tive 2 1 Z2 DUVMDOLS eee cursus dires OE HARE DRE 2 2 Zo Tools ROQUIEO soin LE near ede et 2 4 Part 2 System Components 3 CPU Memory Boards and Components 3 1 3 1 Handling Boards and Assemblies 3 2 3 2 Filler Panels and Load Boards 3 3 3 3 Hot Plug Feature isis e EPI EUER SEE ud bd 3 4 iii 3 4 CPU Memoty Boards iue exact ee ek Re 3 4 1 Removing a DOM soos orebebe E a a tmn 3 4 2 Installing a Board 2 oseta parat ERUE RES 3 4 3 UltraSPARC Modules ii er Ren 3 4 4 Handling Precautions icis Eo ete 3 45 Me
172. r panels part number 540 2592 Requirement Filler panels are required for all unused PCM bays Requirement Install double wide SBus cards only on the SBus I O board at SBus slots 1 and 2 The location of SBus slot 0 prevents its use with double wide cards Double wide SBus cards cannot be used with the Graphics I O board The middle card connector does not fit SBus cards Each CPU Memory board has two sets of CPU connectors marked PROC 0 and PROC 1 Do not mix CPU speeds all CPUs run at the lowest common frequency To run 250 MHz CPU modules the following are requirements a The system must have clock board part number 501 4286 b The system must not have 250 MHz CPU modules with CPU modules of a different speed Rules for System Configuration C 3 lll C 4 The order of filling CPU slots is not critical However to optimize heat dissipation in the system Fill all PROC 0 locations on all CPU Memory boards before filling any PROC 1 locations To receive the maximum quantity of diagnostic information fill PROC 0 on board 0 After all PROC 0 locations are filled you can begin filling the PROC 1 locations again starting from the lowest slot number to the highest Table C 1 shows slot locations for an example of five CPUs on three CPU Memory boards Table C 1 Example of CPU Placement Slot Number PROC 0 PROC 1 0 in in 2 in in 4 in
173. rams part number 802 3230 9 4 5 Solstice SyMON The Solstice SyMON program monitors system functioning and features a graphical user interface GUI to continuously display system status Solstice SyMON is intended to complement system management tools such as SunVTS Solstice SyMON is accessible through an SNMP interface from network tools such as Solstice SunNet Manager Refer to the Solstice SYMON User s Guide manual part number 802 5355 for starting and operating instructions Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 CO lll 9 5 Specific Problems and Solutions 9 5 1 Failure of Network Communications Description of the Problem The system cannot communicate with a network if the system and the network hub are not set in the same way for the Ethernet Link Integrity Test This problem particularly applies to 10BASE T network hubs where the Ethernet Link Integrity Test is optional This is not a problem for 100BASE T networks where the test is enabled by default If you connect the system to a network and the network does not respond use the OpenBoot command watch net a11 to display conditions for all network connections ok watch net all For SBus Ethernet cards the test can be enabled or disabled with a hardware jumper which you must set manually For the TPE and MII onboard ports on the I O board the link test is enabled or disabled through software as shown below
174. recautions should be exercised when handling UltraSPARC modules e UltraSPARC modules are static sensitive and a grounding wrist strap field kit must be used when handling the modules Always handle the modules by the edges and not by the smaller black heat sinks that break easily if handled improperly Do not handle the modules by touching the gold pins on the compression connectors Natural oils on the hands cause these connectors to oxidize and corrode over a period of time resulting in the need for module cleaning or replacement 288 pin connector Screws 3 places Screws 2 places Figure 3 9 UltraSPARC Module Connector Detail 3 14 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 4 4 1 Removing a Module Each module is locked to the main board with a single standoff and is connected to the main board by two connectors The pins within the connectors are compressed to the corresponding board mating surfaces by a metal compression bar which when secured with screws compresses the module connector pins to the board mating surfaces See Figure 3 10 Figure 3 10 Ultra SPARC Module Connector Detail 1 Use the procedures in Section 3 4 1 Removing a Board to remove the applicable CPU Memory board Warning The heatsinks on the UltraSPARC modules may be hot Use caution when removing or installing UltraSPARC modules and avoid contact CPU Memory Boards and Component
175. ripheral Power Supply page 6 3 Troubleshooting a Peripheral Power Supply page 6 4 Replacing a Peripheral Power Supply page 6 4 Power Cooling Module PCM page 6 8 Troubleshooting a PCM page 6 11 Replacing a PCM page 6 11 This chapter describes the power supplies and environmental sensing and reporting in Ultra Enterprise systems There are differences in the power distribution depending on the enclosure 16 slot or 8 slot There are two types of power supplies a power cooling module PCM and a peripheral power supply PPS Both types of power supplies are hot pluggable This feature allows you to physically remove the failed component despite its being live or being supplied with electrical power In addition a new component may be inserted into a running system 6 1 lll O Note A functioning peripheral power supply provides electrical precharge that is required for the hot plug feature Use the prtdiag 1M command to determine if electrical precharge is available Table 6 1 lists the power supply voltages their uses and the power supplies that generate them Table 6 1 Power Supply Summary Voltage 2 0V 3 3V 5V 12V Supply Use PCM GTL centerplane termination PCM CPU Memory Board AC DCs FHC SIMMs UltraSPARC Module SRAMs SDBs CPU I O PCM PPS SBus Clock Board UltraSPARC Module power via DC DC converter PPS Peripherals CD drive tape drive 6 1 Safety Precautions
176. ripheral devices are not operational 1 Mechanically release the power supply from the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the unlocked position See Figure 6 2 A A CS pem CY cb aY U U Figure 6 2 Quarter Turn Access Slot Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 6 2 Pull the ends of the extraction levers outward to release the power supply from the centerplane See Figure 6 3 and Figure 6 4 AN NN 9 99 99999959 9959595999 AU SAS 77 7 He 7 X 2 2 Figure 6 3 Replacing the Peripheral Power Supply in the Enterprise 6000 5000 Systems Power Supplies 6 5 6 6 V Figure 6 4 Replacing the Peripheral Power Supply in the Enterprise 4000 System 3 Pull out the power supply You will see a message similar to the following example on your system console WARNING Peripheral 5 0 Volt Power Failing WARNING AC Power failure detected WARNING Peripheral 12 Volt Power Failing WARNING Auxiliary 5 0 Volt Power Failing WARNING Keyswitch fan failure detected NOTICE Peripheral Power Supply 0 Removed WARNING AC Box fan failure detected 4 Carefully insert the replacement power supply in the proper slot
177. ror message or LED code identifies a specific board Board not identified or intermittent problem End TEST PROCEDURE Locate indicated board Check LEDs on board to verify ASR has deactivated the board Replace the board or device Board is not active until system is booted Check var adm messages Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Check related modular power supply REFERENCE LED code must be Off On Off See Table 9 2 See Section 3 3 Hot Plug Feature Refer to SunVTS User s Guide See Figure 10 7 Figure 10 3 Diagnosing CPU Memory Board Problems Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 10 10 4 Defective 1 0 Interface Board Interface boards are hot pluggable in many instances Begin INDICATION System error message or LED code identifies a specific board or I O problem Board not identified or intermittent problem End TEST PROCEDURE Locate indicated board Check LEDs on board to verify ASR has deactivated the board Replace the board or device Board is not active until system is booted Check var adm messages Run SunVTS to test suspected boards CPUs SIMMs power supplies other devices Check I O cable connections Locate defective SCSI device with probe scsi all OpenBoot command Check related modular power supply Figure 10 4 Replacing I O Interface Flow Dia
178. rview 9 1 Using a Terminal If the system does not have a console you can log in remotely through the network or attach a terminal directly to the system To attach a terminal to the system 1 Halt the system and turn off power 2 Connect the terminal to serial port A on the clock board The clock board is located at the back of system above the card cage Figure 9 1 shows the rear of an Enterprise 6000 5000 cabinet server The same clock board is used in the 8 slot Enterprise 4000 standalone server 3 Power on the terminal 4 Set up the terminal Refer to the OpenBoot Command Reference for instructions for using the set defaults and printenv commands The settings will vary with the terminal type but these settings are often used 9600 bps 8 data bits 1 stop bit Even parity Full duplex 9 1 Turn the keyswitch to the diagnostic position The system will turn on The diagnostic position puts POST in interactive mode and enables extensive POST tests H m 0 0 o o ie L 3 ll be DO o lo C 3 ge DIS U cc o le CH L 3tcU 3e o o L d30 3e o Uc 9 He e He o C1 ol DO Figure 9 1 9 2 Hardware Indicators 9 2 TTY Serial Port A
179. ry Modules SIMMs page 3 19 Connectors page G 2 For your protection also observe the following safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel 3 1 3 322 3 1 Handling Boards and Assemblies N N pos p Caution The chassis AC power cord must remain connected to ensure a proper ground Caution The CPU Memory boards modules and cards have surface mount components that can be broken by flexing the boards To minimize the amount of board flexing observe the following precautions Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Transport the board in an antistatic bag Be careful of small parts located on the component
180. s remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the power supply 6 Use the extraction lever to seat the power supply Swing the lever inward to the locked position Do not press on the front panel of the power supply to seat it doing so will damage the connector pins 7 Mechanically lock the power supply to the system chassis by inserting a Phillips 1 screwdriver into each quarter turn access slot and then turning to the locked position See Figure 6 7 8 Check to be sure the green LED is lit If the green LED is not lit the power supply is not seated properly Repeat Step 4 to Step 8 If the green LED is still not lit see Chapter 10 Flow Diagrams for Troubleshooting for more information You will see a message similar to the following example on your system console NOTICE Core Power Supply 2 Installed NOTICE Core Power Supply 2 OK NOTICE Redundant power available Power Supplies 6 15 lll O 6 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 QO Ii Internal SCSI and Storage Devices Tape and CD ROM Drives page 8 4 Multi Tape Tray and SPARCstorage Library page 8 10 External Disk Drives page 8 10 The following SCSI removable media devices are supported CD ROM Drive Tape Drive The following storage devices are supported Multi tape Tray SPARCstorage Library
181. s 3 15 lll Qo 2 Use a 3 32 Hex driver to loosen all screws on each of the compression connectors on the module to be removed three screws for the 288 pin connector two screws for the 144 pin connector See Figure 3 9 3 Lift the module straight up off the board mating surface and the single standoff that locks the module to the board Use pressure applied with fingers to assist in removing module from standoff See Figure 3 11 Standoff 1 per modul Figure 3 11 UltraSPARC Module Removal and Replacement 4 Place the module in an antistatic bag 3 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 4 4 2 Installing a Module To maximize performance when installing UltraSPARC modules on a CPU Memory board use all CPU 0 connectors on the lowest numbered slot to the highest numbered slot After this if there are modules remaining use the CPU 1 connectors in the same order 1 Take the UltraSPARC module out of the protective packaging and inspect for dust on the connectors If necessary clean the connectors with a dry stiff toothbrush Remove the applicable CPU Memory board as indicated in Section 3 4 1 Removing a Board Inspect the board module mating surface If the surface requires cleaning use a dry stiff toothbrush to clean debris from the mating surfaces Note There are miniature silver alignment pins on the compression connectors which wh
182. se a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Transport the board in an antistatic bag Be careful of small parts located on the component side of the board Becareful not to drag boards across surfaces as board components are easily damaged Caution The heatsinks on the board can be damaged by incorrect handling Do not touch the heatsinks while installing or removing the board Hold the board only by the edges If a heatsink is loose or broken obtain a replacement board Caution When inserting the board into slot 4 or slot 10 of a 16 slot card cage lift the board slightly to avoid damage to the centerplane connectors Caution The heatsinks on the board can be damaged by improper packaging When storing or shipping the board ensure that the heatsinks have sufficient protection Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or a load board installed Empty slots in Enterprise 5000 and 4000 systems must have a filler panel installed See Figure 3 1 Empty slots in Enterprise 6000 systems must have a load board installed See Figure 3 2 Load boards and filler panels are inserte
183. semblies into the back of the SCSI tray See Figure E 5 Replace the fan tray shelf cover Replace the 10 screws and attach the cover to the cabinet Replace the side panel closest to the key switch assembly See Chapter 13 Preparing for Service for information on replacing the side panel Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 1 6 SCSI Tape Adapter PCS Assembly To remove the SCSI adapter assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Disconnect the two cable assemblies from the front of the SCSI adapter assembly See Figure E 6 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 3 Loosen the three captive screws on the bottom that secure the SCSI adapter assembly to the cabinet See Figure E 13 Figure E 13 Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000 5000 Systems 4 Pull and slowly remove the SCSI adapter assembly from the cabinet To replace the SCSI adapter assembly 1 Carefully insert the SCSI adapter assembly into the front of the Enterprise system Non Chassis Field Replaceable Units FRUs E 193 E 20 cause damage to the assembly and system Caution DO NOT FORCE the SCSI adapter assembly into the slot this can The SCSI adapter assembly should insert and seat s
184. sembly and system Caution DO NOT FORCE the fan tray assembly into the slot this can cause The fan tray assembly should insert and seat smoothly If it binds remove it and inspect the slot for any obvious obstructions Do not damage the springfingers at the bottom of the fan tray assembly Tighten the two captive screws to secure the fan tray in place Reconnect the cables Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 1 9 Centerplane To remove the centerplane 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Remove the front bezel hinged door and rear screen panel See Chapter 13 Preparing for Service for information on removing these assemblies Remove any assemblies above and below the Enterprise system Refer to the respective service manuals for further information Remove all the boards and power supplies See Chapters 3 6 for information on removing the boards and Chapter 7 Power Supplies for information on removing power supplies Remove the SCSI adapter assembly the key switch adapter assembly and the 200 240V fan tray assembly See Section E 1 6 SCSI Tape Adapter PCS Assembly Section E 1 7 Key Switch Adapter Assembly and Section E 1 8 Fan Tray Assembly 200 240V for information on removing these assemblies Disconnect any remainin
185. side of the board Becareful not to drag boards across surfaces as board components are easily damaged Caution The heatsinks on the board can be damaged by incorrect handling Do not touch the heatsinks while installing or removing the board Hold the board only by the edges If a heatsink is loose or broken obtain a replacement board Caution When inserting a board into slot 4 or slot 10 of a 16 slot card cage lift the board slightly to avoid damage to the centerplane connectors Caution The heatsinks on the board can be damaged by improper packaging When storing or shipping the board ensure that the heatsinks have sufficient protection Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll 3 2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or a load board installed Empty slots in Enterprise 5000 and 4000 systems must have a filler panel installed See Figure 3 1 Empty slots in Enterprise 6000 systems must have a load board installed See Figure 3 2 Load boards and filler panels are inserted into a board slot with the springfingers facing down if inserted in the front of the system the springfingers face up if inserted in the rear of the system Springfingers Figure 3 1 Filler Panel Enterprise 5000 4000 Only CPU Memory Boards and Components 3 3 lll Qo Springfingers Figure 3 2 Load Board
186. sk board connector Do the following a Use the unlatched drive retainer to unseat the drive from the board connector receptacle and slide it out an inch or two b Check that the connectors are not broken and that nothing blocks the joining of these two connectors If there is a problem put the disk drive back into its protective packaging and contact your service representative Note Save the antistatic shipping bag and other original packing You will need these materials when transporting the disk drive 11 Terminate the SCSI out connector if necessary The SCSI out connector on Disk boards that are not daisy chained to an additional device must be terminated with a SCSI terminator See Figure 5 3 on page 5 4 Note The last or only disk board in a system must have the SCSI out connector terminated with a fast wide SCSI terminator part number 150 2267 12 Replace the Disk board as described in Section 5 5 2 Installing a Board Disk Boards and Components 3 15 lll O1 5 16 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Clock Board 6 To protect both yourself and the equipment make sure you follow precautions in Chapter 2 Safety Precautions and Tools Requirements Safety Precautions page 2 1 Handling Boards and Assemblies page 6 2 Clock Board page 6 2 Connectors page G 13 For your protection also observe the following safety precautions when setti
187. stalling a Board to replace the I O board Installing a Fibre Card 1 Use the procedures in Section 3 5 2 Removing a Board to remove the applicable I O board Note If required remove the OLC plug that protects the fiber optic connector opening on the front panel of the I O board These OLC plugs are installed in factory shipped systems without fibre cards installed 2 Locate the card slot for installation See Figure 3 23 on page 3 32 You may need to remove the SBus cards over or next to this card to have enough room to hold onto the fibre card being installed Note There are four plastic inserts located on the bottom of each card two on each end of the card These secure the card once they are inserted into corresponding openings on the I O board See detail in Figure 3 24 on page 3 33 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 3 3 Hold the card at a slight angle and position it so the fiber connector end is loosely inserted into the I O board front panel opening 4 Align the card over the I O board fiber connector receptacle and over the four standoff holes on the I O board See Figure 3 24 on page 3 33 5 Seat the card a Grasp the card underneath each corner near where the card connects to the I O board fiber connector receptacle Firmly seat the card on the connector and on the two adjacent standoffs b On the end of the card near the I O board front panel grasp t
188. t 16 slot or 8 slot 370 2161 Illustrated Parts Breakdown IPB F 9 lll T1 Table F 6 SunCD 4 o lo o lo O o o 1 o i o o o o o o o lo cR le lo CO o o c gt P o e o0 o9 o o ello ax e o o o lo e o o o i le e eL n n o L 3 lt o ole o e S ollo e 9 o o oe LM ay o elo e e lo SS LI e MI e e 9 i i EL ms o MI a e P o o o o o o Key Description Part Number 1 SunCD 4 370 2203 F 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll Table F 7 Power Sequencer o EU o 1 2 cable wee not shown Key Description Part Number 1 Cable system cabinet AC input domestic 530 2265 2 Cable system cabinet AC input international 530 2266 3 Power sequencer universal system cabinet 300 1290 Illustrated Parts Breakdown IPB F 11 Table F 8 Fan Tray Assembly 1 2 cable not M d py EX S o 7 SUS S SN wu 7 amp Key Description Part Number 1 Fan tray assembly system cabinet 540 2709 2 Assembly cable universal power cord internal 530 2197 F 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 F Dre mmm Table F 9
189. tape drive for the first time you must first remove the filler mechanism a Remove the filler by loosening the three captive screws and then removing the unit b Separate the filler from what will become the device mounting plate by loosening and then removing the four screws discard the remaining filler portion c Secure the mounting bracket to the new device d Set the SCSI address to 5 e Secure the device with the mounting bracket to the SCSI tray using the three captive screws f To complete the install reverse Step 1 through Step 3 of this procedure 8 2 Multi Tape Tray and SPARCstorage Library For use and maintenance of the Multi tape Backup tray or the SPARCstorage Array Library refer to the documentation that came with the device 8 3 External Disk Drives There are many types of external disk drives supported by Enterprise systems including those contained in SPARCstorage arrays and Differential SCSI trays 8 3 1 Use and Maintenance For use and maintenance of individual drives refer to the documentation that came with the drive 8 3 2 Removing and Installing a Disk Drive For removal and installation of a disk drive refer to the documentation that came with the drive 8 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Part 3 Troubleshooting Chapter 9 Troubleshooting Overview page 9 1 Chapter 10 Flow Diagrams for Troubleshooting page 10 1 CO Ii Troubleshooting Ove
190. tatus Codes 9 3 Board Status LED Codes 9 4 Modular Power Supply LED Codes 9 6 Remote Console Commands 9 13 Safety Precautions 11 1 LED Status Indicators 12 11 Cover Removal by Assembly 13 2 Cabinet Server Physical Specifications A 1 Cabinet Server Clearance and Service Access A 1 xxi xxii Table A 3 Table A 4 Table A 5 Table A 6 Table A 7 Table A 8 Table A 9 Table A 10 Table C 1 Table C 2 Table C 3 Table D 1 Table E 1 Table F 1 Table F 2 Table F 3 Table F 4 Table F 5 Table F 6 Table F 7 Table F 8 Table F 9 Table F 10 Table F 11 Cabinet Server Shipping Specifications A 2 Standalone Server Physical Specifications A 2 Standalone Server Clearance and Service Access A 2 Standalone Server Shipping Specifications A 3 Cabinet Server Electrical Specifications A 3 Standalone Server Electrical Specifications A 3 Cabinet Server Temperature Humidity and Altitude Limits A 4 Standalone Server Temperature Humidity and Altitude Limits 44444444 eus em mes A 4 SCSI Tray Default SCSI ID Numbers C 1 Disk Board Def
191. the left Removing these screws will ensure adequate clearance See Figure 12 5 Lift the screen up until the slotted screw holes clear the screw heads Lift out the screen and set it aside To replace the fan tray screen cover reverse these instructions To remove the fan tray 1 2 Loosen the two captive fasteners at the top and bottom of the tray Pull the fan tray back tilting the top out so that it clears the chassis Lift the fan tray out Remove the power cable and fan fail cable To keep the cables out of the way feed them down through the opening below the fan tray area To replace the fan tray reverse these instructions Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 12 z Fan tray Fan tray screen TR CA Figure 12 5 Removing the Fan Tray Screen and Fan Tray Preparing for Service 12 9 12 12 3 8 Kick Panel To remove the kick panel 1 Loosen the two screws See Figure 12 6 NS NS VERY WALA N Figure 12 6 Removing the Kick Panel To replace the kick panel 1 Arrange cables if applicable neatly behind the kick panel then fasten the two screws to secure the panel in place 12 10 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 12 3 9 Stabilizer Bar Warning Always extend the stabilizer bar before pull
192. the unlocked position See Figure 3 8 2 Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later 3 Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles See Figure 3 9 for positioning of extraction levers 3 5 3 Installing a Board Board Slot Selection Note Logically there is no difference between the board slots in the front or rear of the card cage and each slot can accept any board type It is suggested that CPU Memory boards be installed in the front slots and I O and disk boards be installed in the rear slots because of cabling Should the need arise however any of these three board types can be placed in any of the numbered board slots with the exception of slot 1 Slot 1 should be used by the first I O board because it is the only slot connected to the onboard SCSI devices The first CPU Memory board is placed in slot 0 followed sequentially by all remaining even numbered slots If there are boards remaining they can be installed sequentially in odd numbered slots if available in the system rear with the exception of slot 1 as noted above See Figure 3 10 and Figure 3 11 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Qo lll For I O boards being placed in the rear of the system ensure that the component side is up If the boards are placed in the front of t
193. this equipment may be held liable for any resultant damage to the equipment Individuals who remove any outer panels or open covers to access this equipment must observe all safety precautions and ensure compliance with skill level requirements certification and all applicable local and national laws Procedures contained in this document must be performed by qualified service trained maintenance providers Note Before you begin carefully read each of the procedures in this manual If you have not performed similar operations on comparable equipment do not attempt to perform these procedures Preface XXXI xxxii Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Part 1 Product Description Chapter 1 Product Overview page 1 1 Chapter 2 Safety Precautions and Tools Requirements page 2 1 Product Overview 1 1 1 Standard Features The Ultra Enterprise 6000 5000 4000 systems are available in two enclosures Enterprise 6000 5000 Data center system cabinet containing either a 16 slot or 8 slot card cage Enterprise 4000 Standalone enclosure containing an 8 slot card cage Figure 1 1 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure 1 1 lll A The same CPU Memory board I O boards Disk board processor modules memory modules power supplies fans and internal disks are used in both enclosures The minimum configuration for the Enterpr
194. tion 4 4 slot selection 4 14 illustrated parts breakdown table Enterprise 4000 F 3 to F 4 Enterprise 6000 5000 F 2 to F 3 installation clock board 6 6 CPU Memory board 3 9 disk board 5 10 disk drive 5 14 fibre card 4 34 graphics UPA card 4 30 I O board 4 17 memory module 3 21 SBus card 4 23 4 26 SIMM 3 21 tape drive 4000 system 8 10 6000 5000 systems 8 7 UltraSPARC module 3 17 interface network B 12 internal access Enterprise 4000 13 12 Enterprise 6000 5000 13 2 options 1 7 K key switch adapter assembly remove E 20 replace E 20 to E 21 key switch assembly Enterprise 4000 remove E 28 to E 29 replace E 30 to E 31 Enterprise 6000 5000 remove E 11 to E 17 replace E 17 to E 18 kick panel See panel remove kick Index 3 Index 4 L LEDs board 7 11 clock 9 3 CPU Memory 9 3 9 5 disk 5 5 front panel 7 4 9 3 12 8 power supply 7 4 modular 9 6 peripheral 9 5 leveling pads adjust 13 11 link integrity test 4 24 description 4 6 disabling and enabling 4 26 load board filler panel 4 3 local remote switch 12 7 loss of carrier message 4 24 M memory module configuration D 4 install 3 21 remove 3 20 message boot 12 10 modular power supply LED codes 9 6 module UltraSPARC 3 14 description B 8 D 3 N network interface B 12 troubleshooting 9 11 not responding message 4 24 O open CD ROM tape device door 13 3 OpenBoot description 9 9 optio
195. tion on replacing the side panel Close the hinged door on the front panel by grasping the door handle on the right side of the second panel and securing the door to the cabinet Place the front bezel against the cabinet with the ball studs aligned with the catches on the bezel Tap or press both sides of the bezel into place See Figure E 4 Power on the Enterprise system See the power on instructions in Chapter 12 Powering Off and On E 1 5 Key Switch Assembly To remove the key switch assembly 1 Completely power off the Enterprise system See the power off instructions in Chapter 12 Powering Off and On Remove the side panel closest to the key switch assembly See Chapter 13 Preparing for Service for information on removing the side panel Remove the fan tray shelf cover Remove the 10 screws attaching the cover to the cabinet Disconnect the CD tray power and data cable assemblies from the back of the SCSI tray See Figure E 5 Remove the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf See Figure E 7 Non Chassis Field Replaceable Units FRUs Bell That Attach the SCSI Tray to the Flange Figure E 7 Removing the Two Screws Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 E 12 E 6 Remove the two screws that attach the SCSI tray to the cabinet pillar See Figure E 8
196. tions usse s Ee xd dai EH ee 11 1 11 2 Symbols ek tire e ri cerner 11 2 11 9 System Precautions esed 93 3 o EDI e E ee da 11 4 11 4 Tools Required a iade one ERROR RE FE E 11 5 12 Powering Off and On c xs seste eet E REO ERR ERES 12 1 12 1 Powering Off the SvSPeN cue i e ab na 12 1 12 1 1 Enterprise 6000 5000 Cabinet Systems 12 1 12 1 2 Enterprise 4000 System iia tiia dvi dE ERR 12 3 Contents vii 12 2 Removing the External Cables 12 5 12 3 Restarting the System s deo e diea EY VOCE ir pao ru 12 7 124 Reading Boot Messages iiiitei sesseusessen 12 10 13 Preparing for Service oes uex ex were Y X VRHEEKK Ks 13 1 13 1 Servicing Hot Pluggable Components 13 1 13 2 Powering Off the System 2239 exe bn OL Eie dd 13 1 13 3 Internal Access Enterprise 6000 5000 Systems 13 2 13 3 1 Outer Cover Reference Guide 13 2 13 3 2 CIDXROMJ Tape Device Door oer eer esa ears 13 3 13 3 3 Top Front Bevel iei oA nibo lel ed RR ded n 13 3 13 3 4 Front Panels Hinged Doot 4 e ocoeerRR ei inn 13 4 13 3 5 Rear Screen Panel nissan dur eus ex a y x Ra 13 6 1446 Side Paneles dete ter Sn REY baee eer enr dd 13 7 192 7 Fan Hy esso Aa EXE reso S EY EX ERE EU 13 8 19 308 Kick Panel sin etre poesie nes TEE 13 10 1389 Stabilizer Bar io vevur were eres EXE TERR 13 11 13 4 Internal Access Enterprise 4000 System 13 12 1341 Top Bezel ades p
197. tor serving this receptacle must be connected to the earth ground at the service equipment 2 Enterprise 6000 5000 systems only turn the Local Remote switch down to Local See Figure 12 6 3 Turn on the AC power sequencer power switch See Figure 12 2 or Figure 12 4 4 Turn on power to the terminal A terminal is required for viewing system messages For setup instructions see Section 9 1 Using a Terminal on page 9 1 5 Turn the key switch to the power on position See Figure 12 1 or Figure 12 3 Several things will happen The left front panel LED green turns on immediately to indicate the DC power supply is functioning The middle front panel LED yellow lights immediately and should turn off after approximately 60 seconds The right front panel LED green flashes after POST has ended to show that booting is successful and the operating system is running The terminal screen lights up upon completion of the internal self test Powering Off and On 12 7 12 12 8 T Local remote switch AC power sequencer Figure 12 6 Local Remote Switch Warning Never move the server or the expansion cabinets when system power is on Excessive movement can cause catastrophic disk drive failure Always power the system OFF before moving cabinets 6 Watch the terminal screen
198. unlock the bezel apply inward pressure on the serrated edges at the lower left and right sides b Tilt the bezel up 45 degrees to remove it See Figure 8 6 Internal SCSI and Storage Devices 8 7 8 8 Figure 8 6 Front Panel Bezel 2 Loosen the bottom three captive screws securing the SCSI tray to the chassis tray See Figure 8 7 3 Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and separate it from the rear slip connectors Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Co lll Figure 8 7 SCSI Tray Removal and Replacement 4 Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD ROM and tape drives 5 Remove a CD ROM or a tape drive a Loosen the three captive screws securing the device to the tray b Remove the mounting plate of the device being replaced and attach it to the replacement device using the same screws c Set the replacement device SCSI address to 6 for a CD ROM drive 5 for a tape drive d Secure the replacement device to the caddy by tightening the three captive screws on the mounting plate e To complete the replacement reverse Step 1 and Step 2 Internal SCSI and Storage Devices 8 9 lll Co Note The tape drive must be installed on the side nearest the keyswitch for cooling purposes 6 To install a
199. ure F 17 I O Board Fiber 1 Interface Connector Locations ln CO ool Jocooo Graphics I O I o O C S41 I 1 J Lin l OOOO Graphics I O Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 ln lll E2 7 SCSI Connector Loco SBus I O Graphics I O Figure F 18 1 0 Board SCSI Connector Locations E3 Disk Board Figure F 19 shows the locations of the connectors on the Disk board Figure F 19 Disk Board Connector Locations Connectors F 11 lll T1 E3 1 Centerplane Connector Figure F 20 Disk Board Centerplane Connector Location E3 2 SCSI In Connector ENN Figure F 21 Disk Board SCSI In Connector Location Upper F 12 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 rM lll E3 3 SCSI Out Connector Figure F 22 Disk Board SCSI Out Connector Location Lower F 4 Clock Board Figure F 23 shows the clock board connector locations Centerplane connector X Serial port B Keyboard mouse Serial port A Not used Figure F 23 Clock Board Connector Locations Connectors F 13 lll T1 F4 1 Centerplane Connector The clock board centerplane connector interfaces the board to the system The connector is divided into six rows of
200. urrent sharing to operate in redundant and parallel operations The peripheral power supply provides three precharge outputs 3 3V 5V and 12V to enable hot plug in of system boards PCMs or drives into an active centerplane In addition the peripheral power supply incorporates current sharing on the 5V output for parallel operation with PCMs Consequently if a PCM fails the PPS provides redundant 5V output through the centerplane to the system boards Figure 6 1 Peripheral Power Supply Power Supplies 6 3 lll O 6 3 1 Troubleshooting a Peripheral Power Supply A green LED is lit on the power supply when it is operational When a peripheral power supply fails a yellow LED is lit on the power supply See Chapter 10 Flow Diagrams for Troubleshooting for more information 6 3 2 Replacing a Peripheral Power Supply N N 6 4 Caution Remove and replace the peripheral power supply in a running system and not in the low power mode In the low power mode the front panel and board LEDs are all off while the yellow LEDs are lit on the power supplies Replacing the PPS during low power mode will cause the system to power up Caution Be sure that onboard peripheral devices are not in use Note While the peripheral power supply is removed There is the loss of peripheral power There is the loss of precharge no hot pluggable replacements are possible except for the PPS Onboard pe
201. utions Hold the board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat Do not place the board on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Transport the board in an antistatic bag Be careful of small parts located on the component side of the board Becareful not to drag boards across surfaces as board components are easily damaged Do not touch the heatsinks while installing or removing the board Hold the board only by the edges If a heatsink is loose or broken obtain a replacement board Caution The heatsinks on the board can be damaged by incorrect handling When storing or shipping the board ensure that the heatsinks have sufficient Caution The heatsinks on the board can be damaged by improper packaging protection 5 2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or a load board installed 5 2 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 D Empty slots in Enterprise 5000 and 4000 systems must have a filler panel instal
202. vices are the same for the different Enterprise systems whether the devices are mounted horizontally as in the Enterprise 4000 system or vertically as in the Enterprise 5000 and 6000 systems 8 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Co lll 8 1 2 Removing Replacing a Tape or CD ROM Drive in Enterprise 6000 5000 Systems N To remove and replace an existing device perform steps 1 through 5 To install a tape device for the first time proceed to step 6 Caution To prevent breakage do not grasp the panel by the bottom edge 1 Remove the top panel Grasp the panel on both sides at the top and pull out far enough to just disengage the ball studs See Figure 8 4 2 Remove the panel and set it aside Figure 8 4 Removing the Top Front Panel Note It is not necessary to remove the SCSI tray to replace a device only the device enclosure needs to be removed 3 Release the device enclosure from the SCSI tray by removing three screws on the left hand side as depicted in Figure 8 5 You will then be able to move the device enclosure forward to release the data and power cables from the rear of each device Internal SCSI and Storage Devices 8 5 8 6 j o f v 2 ga ecoccoccooco2222o9 22299027 Figure 8 5 CD ROM Tape Drive Removal and Replacement Note If there are two devices in the enclosure
203. wered On System 1 Ensure that the board has been disabled by the ASR software See Section 5 4 Hot Plug Feature Once disabled by ASR one of two results occurs The three LEDs on the board are not lit board has no power The outer two green LEDs are not lit and the middle yellow LED is lit board in low power mode Note System software operates such that the LED pattern described is the same for a board that is component side down installed in front of card cage or component side up installed in rear of card cage 2 Unfasten any cable connectors from the front panel and set them aside Label cables to identify them for reconnection later 3 Use a Phillips 1 screwdriver to mechanically release the board from the system card cage Insert the screwdriver into each quarter turn access slot the slots are located on the left and right sides of the board s front panel and then turn a quarter turn so that the arrow points to the unlocked position See Figure 5 4 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 O1 lll A CN gna CN t y U U Unlocked Locked Figure 5 4 Unlocking and Locking Quarter Turn Access Slots 4 Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles See Figure 5 5 for positioning of extraction levers
204. y remove the key switch assembly from the cabinet Pull out the right side first and gently rock the assembly until the left flange clears the cabinet See Figure E 12 Figure E 12 Replacing the Key Switch Assembly in the Enterprise 6000 5000 Systems To replace the key switch assembly 1 Insert the key switch assembly into the cabinet until it is seated properly The key switch assembly is seated properly when the screw holes align with the cabinet pillar See Figure E 12 2 Replace the two screws on the right side that attach the key switch assembly to the cabinet pillar You can access the two screws through the space previously occupied by the SCSI tray See Figure E 11 Non Chassis Field Replaceable Units FRUs Eel E 18 10 11 Replace the screw on the left side that attaches the key switch assembly to the cabinet pillar See Figure E 10 Connect the key switch cable assembly into the back of the key switch assembly Replace the SCSI tray into the cabinet using the support system cabinet CD shelf as a guide When seated properly the SCSI tray is flush with the key switch assembly in the cabinet See Figure E 9 Replace the two screws that attach the SCSI tray to the cabinet pillar See Figure E 8 Replace the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf See Figure E 7 Connect the CD tray power and data cable as
205. ystem 4 per system 0 1 card per Graphics I O board cards SCSI tray CD ROM and tape CD ROM and tape SCSI tray takes removable media drives only One SunCD 4 drive drive is standard equipment per system One optional tape drive is supported in the SCSI tray Disk tray The Enterprise 6000 system cabinet can hold 0 3 trays the Enterprise 5000 system cabinet can hold 0 4 Multi tape tray or tape library The expansion cabinet can hold 1 8 trays each disk tray holds up to six 5 1 4 inch form factor disk drives Refer to documentation that comes with the disk trays and expansion cabinet The Enterprise 6000 5000 system cabinet can hold 1 multi tape backup tray or tape library The expansion cabinet can hold 1 or 2 multi tape trays or tape libraries Tape trays hold up to four 8 mm tape drives Refer to documentation that comes with the tape trays and expansion cabinet Product Overview 1 7 1 8 Ultra Enterprise 6000 5000 4000 Systems Manual November 1996 Safety Precautions and Tools Requirements 2 2 1 Safety Precautions For your protection observe the following safety precautions when setting up your equipment Follow all cautions warnings and instructions marked on the equipment Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock Refer servicing of equipment to qualified personnel To
206. ystem Cabinet AC Input Cable Assembly 4 scies E 4 E 1 3 Universal System Cabinet Power Sequencer E 6 E 1 4 CD Tray Power and Data Cable Assemblies E 7 E 1 5 Key Switch Assembly ciis rn E 11 E 1 6 SCSI Tape Adapter PCS Assembly E 18 E 1 7 Key Switch Adapter Assembly E 20 E 1 8 Fan Tray Assembly 200 240V 2 4 cess cese een E 21 ES Centerpl ng zoo ssa dese ee dese aC ORE A een E 23 E 2 Enterprise 4000 System axe eee Re eS E 26 E 2 1 Fan Tray Assembly 100V 240V E 26 E22 Key Switch Assembly exer euo ee ee reser E 28 E23 Centerplang ia c vr RERECOPCDURHIOS vpn d dA d ces E 31 F Illustrated Parts Breakdown IPB F 1 F1 Enterprise 6000 5000 Systems 4 62 06 see mmm F 5 F 2 Enterprise 4000 System s cosusctt p RA vucevcevui e s F 19 G CCODIIGCIOES coca y a SORORE CR CA we Ra mer Qo eade OR ee ea G 1 Gi CPU Memory Board i sooere re e G 2 G 1 1 Centerplane Connector G 2 G 1 2 CPU Module Connectors Ji 444 e rmn G 3 GA VOBoard ec scu err a he ee G 5 32 1 Centerplane Connector 6 ss seu G 7 G22 SB s CODE Of5 osse c pedale A RR e RE G 7 G 2 3 UPA Connector Location 5 42 dedos EE Yn G 8 Contents xi xii G 24 Ethernet Connector TPE G 9 G 2 5 MII Connector G 9 G 2 6 Fiber Interface Connectors G 10 22 SCSI Connectot cuoio se
207. ystem is displayed during boot do NOT attempt hot plug in this system or damage to the hardware will occur The hot plug feature enables you to insert a new board into a powered on system despite the system being live or being supplied with electrical power When the hot plug feature is used to add a board to a powered on system the system will not use the new board until the system is rebooted Enterprise systems support two types of I O boards SBus and Graphics See Figure 3 4 through Figure 3 7 The SBus I O board includes two SYSIO ASICs that provide two SBuses One for two plug in SBus cards and two fiber interfaces One for one plug in SBus card and the on board devices 10 100Mbyte TPE and Single ended Fast Wide SCSI Note SBus connector slots 1 and 2 on the SBus I O board can accommodate a double wide SBus card I O Boards and Components 3 5 3 6 The Graphics I O board includes one SYSIO ASIC that provides a single SBus for two plug in SBus cards two fiber interfaces and the on board devices 10 100Mbyte TPE and Single ended Fast Wide SCSI 3 5 1 tpe link test Variable If the system cannot communicate with a network the tpe link test settings for the on board Ethernet ports may be incompatible with the setting at the network hub The tpe 1ink test variable is set separately for the on board Ethernet port on each I O board The variable is also set for any SBus Ethernet cards in the system

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