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WTS 160xE Series

1. 84 Cleaning the SDS 84 Servicing the SDS 84 Appendix A 2 2 2222 en en nnn n ene n enn enn enn n nnn nen nen nen nnn nnn nana naan nen nen nenenenenenenens 85 Specifications 2 22 2 ec ene n cence ncn nnn nce ene nnn nnn nnn ences 85 Figures Figure 1 Connectors and Indicators cccccccccessscessessceeeseesaececeesaeeeceesaeeeceesaaeeeceesaeeeceesaeeeesesaeeeesaaeeeeseaaes 8 Pigure 2 DB 9 Pimouts rearen ranas aaneen anaana Rana Aa EaR anaE cansssaedenacdas sansssued Eaa aai Saan ASAREE Desnan 10 Figure 3 RJ 45 pinouts DB 9 to RJ 45 adapter ccccccccccssssccecsesseceesssneeecseseeecseaeeeceseaeeeesesaeeeeneaees 11 Figure 4 RJ 45 Ethernet port pinout 0 cccccccccccccessssececsessececeesseeecseseeecssaeeecseaeeeeseesaesecsesaeeecseeeeeeneaaes 12 Figure 5 Connecting an SDS to a serial device cceccecssececeesseceeesseceeeeesaececeesaeeecsesaeeecsesaeeecesaaeeeesaaes 13 Figure 6 Main Menu SCree0 ccsscscccccececeseesenneceeeeeeeeeesenseeeeeeeeeeeeeeenanaeeeeeeeseeenaaaeeeeeeesenseeieaeeeeeensenaea 16 Figur 7 Welcome SCLEEN ssiesszsecscessnancadeates ccasinvuncadenseecedsvevadcaanasdecdsvaacekaase
2. Save Step _ ___ Procedure E Description i Step1 Select the serial port you want to Click on a port number to select that configure port The selections on the screen are automatically populated with any existing parameters for the selected port Step2 Click on the Raw UDP Operating Mode Raw UDP allows an SDS device to selector perform one to many transmissions You will find directions for configuring ports in Normal Tunneling Raw TCP and Auto TCP modes mode in the previous sections Q Step3a Configure the Operating mode The auto setting has no effect on the Click on the desired data Rate Multiplier baud rate you set However if you select X2 X4 or X8 the baud rate of the serial Your choices are ki port will be the baud rate that you set gt Auto Recommended multiplied by 2 4 or 8 respectively gt Force X2 mode Note Forcing a change in the data rate may gt Force X4 mode cause communication problems with some gt Force X8 mode serial devices If this is the case change the setting back to Auto Recommended Q Step 3b Click on the desired Performance Choose balanced mode except in those Page 70 Selector cases where the serial device cannot tolerate the slight delays inherent in normal TCP IP operation Balanced mode offers excellent performance for most applications Low Latency mode heavily favors October 2006 WTS SDS User s Manual Step Q Step 8c Q Step 3d a Step 3e Q Ste
3. 2 2222 2222 2ee one c ene n ee ee enn e cence enn e ene en ence ne 30 Configuring the SDS using the Web interface 45 Setting network parameters 7 7 7 17 1 1 7 1 7 5 47 Setting TCP IP LAN and Wi Fi Wireless parameters 47 Setting SNMP parameters 7 7 7 7 1 1 1 15 52 Viewing the serial port parameters 55 Setting serial port parameters 222 222 222 neon nee n ence eee nee 77 5 55 Setting Normal operating mode parameters 55 Setting Tunneling operating mode parameters 58 Setting Raw TCP operating mode parameterS 61 Setting Auto TCP operating mode parameters 7 64 Setting Raw UDP operating mode parameters 7 68 Running diagnostic tests 2 2 2 22 22 eee e eee ee eee eee nee 73 Using the Port Status screen
4. IntelliSock 7 7 7 7 6 Getting started 2 22 22 22 22 eee en cece ence een 6 Unpacking your SDS 2 2 22 2 2 o nee ence ncn een eee 6 Identifying parts 2 22 2222 2n nee e cence 8 Understanding LED codes 9 Locating serial and network ports 10 Making connectionS 2 2 2 22 22 e eee nee nnn 13 Enabling Wi Fi Device Servers 2 2 2 2 2 2 oo nen ncn ncn n cence eens 14 Installing the device drivers 16 Win NT Device Manager 28 Win NT Changing port numbers 4 4 cence nncnnennecencnncnee 28 Uninstalling your SDS 1 7 1 1 111 29 Uninstalling from Windows XP 2000 29 Uninstalling from Windows NT4 2 22 2 2 2 2eoo ee ee cece eens 29 Alternative installation steps
5. 73 Running the Ping test 73 Checking wireless status 7 7 1 1 1 1 1 17 5114 74 Performing administrative functions 7 75 Managing users 75 Giving the SDS a descriptive name 7 77 7 7 7 7 77 Upgrading firmware 78 Contacting CyberResearch 7 7 1 77 4 7 77 1 77 17771177111771 171m 79 October 2006 Page i Introduction WTS SDS User s Manual Troubleshooting and Maintaining an SD S 80 Troubleshooting an SDS 4 7 7 80 Maintaining an SDS 4 4 4 4 474 4 74747174717 cnn nnn nee 84 Operating conditions 84 Handling the SDS 2 2 2222 none n cnet nent nnn nnn nen ene nena nen nnn nenens 84 Moving the SDS
6. Page 6 sure you have received everything listed below gt SDS gt Power cable gt Power source gt Loopback connector s gt CD ROM containing the SDS device The complete SDS package ships in a single box October 2006 WTS SDS User s Manual Step Procedure drivers and configuration software gt Quick Start Guide Q Step4 Check the SDS and accessories for shipping damage October 2006 Introduction Description Pay particular attention to the SDS case and port connectors If anything is missing or damaged contact your CyberResearch sales representative Page 7 Introduction WTS SDS User s Manual Identifying parts Figure 1 shows the connectors and indicator lights LEDs of the SDS See below for a description of each item shown Figure 1 Connectors and Indicators The actual number and Data LEDs Power LED location of serial ports will vary according to the model Power jack Speed LED Ethernet Link LED Serial ports Reset button Status LED jack Power jack Status LED Reset button Speed LED Link LED Mi P a f Rath Snivis ias3s ts m ATENA wd Connecticut USA Power LED WTS 1601E Data LED Serial ports The SDS has several indicator LEDs gt Power blue indicates when the SDS has line power gt Data red green indicates serial port data activity by blinking red for RS 232 or green for RS 422 485 gt Status green indicates when the embedded
7. Click Finish at the Completing the Add Remove Hardware Wizard screen Follow these steps in the event that you need to uninstall the SDS on a Windows NT4 system 1 2 Click on CyberResearch Device Manager Expand the SDS devices and select your CyberResearch Device Server Click Remove at the bottom of the screen If desired use Add Remove programs to remove the Device Manager Reboot your machine Page 29 Installing the device drivers Alternative installation steps Note This section has steps that are used less frequently than those in the preceding section Figure 24 shows the current configuration parameters for the SDS You can accept these parameters by pressing Next or you can change them by pressing Reconfigure SDS WTS SDS User s Manual This section supplements the basic installation procedure by taking you through alternative installation scenarios It then directs you to the appropriate step in the basic procedure Figure 24 Reconfigure the Serial Device Server screen CyberResearch Serial Device Server Installation Wizard Reconfigure the Serial Device Server Change SDS settings to allow operation on the final subnet 21x CQ Discovery of the SDS was successful You now must change the SDS network configuration to Current SDS Network Configuration Step Step 30 Page 30 be compatible with the subnet where the SDS will eventually be physically located
8. Configuration tab Does the auto query that runs when you select the SDS Configuration tab find the device a Yes Continue with step 3 Try to open the COM port in HyperTerminal b No Verify that the MAC address IP address Subnet mask and gateway address are correct for the SDS being used If not click on the Advance button and use the search utility to select the correct SDS and set these parameters Retry to see if the application will open the port Try to open the COM port in HyperTerminal a Port opens There is a problem with your application that is beyond scope of this troubleshooting guide b Port does not open You require help that is beyond the scope of this troubleshooting guide Contact CyberResearch tech support Using HyperTerminal open the selected COM port 1 Place a loopback connector on the selected COM port 2 Set the communication parameters 3 Type random characters Does the screen show these characters echoed back a Yes The port is functioning b No Try another port Ifthe characters still are not echoed back contact October 2006 WTS SDS User s Manual Troubleshooting and Maintaining an SDS Problem Cause Solution CyberResearch tech support October 2006 Page 83 Troubleshooting and Maintaining an SDS WTS SDS User s Manual Maintaining an SDS Operating conditions The SDS series is designed to work in environments that are free from dust dirt and mo
9. Data Acquisition WTS L60xE Series RS 232 422 485 to IEEE 802 11b Wireless Converters WTS 1601E Single Port WTS 1602E Dual Port USER S MANUAL VER 1 54 e OCT 2006 No part of this manual may be reproduced without permission CyberResearch Inc www cyberresearch com 25 Business Park Dr Branford CT 06405 USA 203 483 8815 9am to 5pm EST FAX 203 483 9024 WTS SDS User s Manual Introduction Table of contents Table of contents 2 2 2e eee eec eee cence nce n nen cence nen a ce nee nee nee ne nen ene nce ne nner een cen ceneneeneences i Figures eeee eee once ce eee eee nn ne ee ii Tablesiii Introduction 4 4 4 4 447474 4 474 eens 1 Understanding how virtual communication ports Work 2 Understanding MAC and IP addresses and port numbers 2 Identifying operating modes 7 7 7 7 7 7 3 System requirements 2 2 2 22 22 eee c eee eee eee enn eee 4 Features 2 2 22 22 aea nen enn nen ne eee 4 Protocol support 1 7 1 1 4 Wi Fi implementation 7 5 TCP socket services
10. If you are not sure of the configuration parameters consult your system administrator for the specific parameters The Restart confirmation pop up box displays Continue with Step 20 October 2006 WTS SDS User s Manual Installing the device drivers Figure 15 Restart confirmation pop up box Figure 15 shows the Restart confirmation pop up box To make the new network settings active you must restart the Serial Device Server Click OK to restartthe SDS Step Procedure Description Step 20 Press OK to restart the SDS and make The SDS reboots and takes on the new your changes active configuration The Information pop up box displays Continue with Step 21 Figure 16 Information pop up box Figure 16 warns you that the x SDS needs time to reset Wait until the Status LED glows Please wait for the SDS to restart before proceeding The SDS green and then press OK green Status LED will illuminate once the SDS is ready IF you cannot physically check the SDS status wait approximately one minute before proceeding Step Procedure Description Step 21 When the Status light glows green press The glowing Status light indicates that OK the SDS is ready The TCP IP Network Configuration Parameters screen displays Continue with Step 22 October 2006 Page 23 Installing the device drivers WTS SDS User s Manual Figure 17 TCP IP Network Configuration Parameters screen CyberResearch Serial Device
11. In Infrastructure mode you can use your wireless SDS just as you would a wired SDS but it will communicate via an access point on the 801 11b network rather than through an Ethernet cable The SDS will scan all channels until it finds an AP at which time the Link LED on the Ethernet port will glow green The following briefly describes how to obtain the IP address of the SDS and to enable wireless communications For greater detail see Installing the device drivers on page 16 and Setting network parameters on page 47 October 2006 WTS SDS User s Manual Enabling Wi Fi Device Servers Step Q Step 1 Q Step 2 Q Step 3 Q Step 4 Q Step5d Q Step 6 Q Step 7 Step 8 Step 9 Q Step 10 Q Step 11 Q Step 12 Q Step 13 Q Step 14 October 2006 Procedure Description Turn on the power to your computer system Insert the CyberResearch SDS If the CD ROM does not launch installation CD ROM into your CD ROM automatically select Start Run from the drive Task bar browse to the CD ROM drive and select the ThinQ exe file Click OK in the Run window to launch the installation From the Main Menu select Install SDS Click Next Connect the Ethernet port on your SDS Use a CATS or better Ethernet cable to attach either to the NIC port on your computer the SDS or to a switch hub Connect power to the SDS When the SDS When the SDS is ready the Status Power is ready click the Next button to search and Link LEDs should glow
12. Subnet Mask Default Gateway 192 168 043 067 255 255 255 000 192 168 043 254 Step Step 32 Procedure The Internet Protocol TCP IP Properties dialog box lets you change the SDS configuration so that it can operate in its permanent location Select one of the following options gt Use the following static IP address gt Obtain an IP address automatically from the DHCP server Step 33 Key in any necessary changes to the gt IP address gt Subnet mask and gt Default gateway Step 34 Press Send to send your changes to the SDS Page 32 Send Cancel If you are not sure of the configuration parameters consult your system administrator Description Note We recommend that you use a static IP address to ensure reliable operation Continue with Step 33 Go to o Step 34 Your system administrator can provide you with specific parameters The Restart confirmation pop up box displays Continue with Step 35 October 2006 WTS SDS User s Manual Installing the device drivers Figure 27 Restart confirmation pop up box Figure 27 shows the Restart confirmation pop up box To make the new network settings active you must restart the Serial Device Server Click OK to restart the SDS Step Procedure Description Step 35 Press OK to restart the SDS and make The SDS reboots and takes on the new your changes active c
13. for Serial Device Servers When the search is finished find your You will need this address for the network SDS and make note of its IP address configuration Press Cancel to abort the installation procedure Open your Web browser and type the IP The CyberResearch Device Server Home page address for the SDS in the Web browser s displays URL address field Click on Network in the selection bar Select Infrastructure as the Access Mode Configure the Device Server s SSID to To communicate wirelessly the AP and the match the access point s SSID SDS must both use the same SSID If you don t know the proper SSID check with your system administrator Note The Channel setting is only used in Ad hoc mode In Infrastructure mode the AP determines the channel Press Submit to configure the SDS with The IP Address Update successful screen your settings displays Reset the SDS Click on the link to perform a remote reset and then press Reset Remove the Ethernet cable from the SDS Be sure to remove the Ethernet cable before during the reset process the reset process is finished Leaving the Ethernet port unconnected When you are finished you are ready to perform the procedure shown in Installing install your wireless SDS in its final location the device drivers starting on page 16 For details on connecting your wireless SDS skipping Step 6 to a serial device see Making connections starting on page 13 skipping
14. four wire mode two wire mode Auxiliary Input AuxIn 1 NC Receive Data RxD 2 NC Transmit Data TxD 3 Transmit Receive Data Data Auxiliary Output AuxOut 4 NC Signal Ground GND 5 Signal Ground GND Receive Data RxD 6 NC Auxiliary Output AuxOut 7 NC Auxiliary Input AuxIn 8 NC Transmit Data TxD 9 Transmit Receive Data Data October 2006 WTS SDS User s Manual Figure 4 and Tables 5 and 6 show the RS 232 422 485 RJ 45 pinouts and signal descriptions Note If your serial port cable uses an 8 pin RJ 45 plug you can use the center eight pins of the SDS RJ 45 connector for RS 282 communications You will lose access to the Ring Indicator signal Note Pins labeled NC are indeterminate in two wire mode and should be left unconnected October 2006 Figure 3 RJ 45 pinouts DB 9 to RJ 45 adapter 12345678910 E RS 232 signal description Ring Indicator RI Request To Send RTS Data Terminal Ready DTR Signal Ground GND Transmit Data TxD Receive Data RxD Data Carrier Detect DCD Data Set Ready DSR Clear To Send CTS No Connection RJ 45 Kom genu En e n e a mpfr ja am Introduction Table 4 RS 232 signals on RJ 45 connector DB 9 to RJ 45 adapter Table 5 RS 422 485 signals on RJ 45 connector DB 9 to RJ 45 adapter RS 422 485 signal description RJ 45 RS 422 485 signal description four wire mode Transmit Data TxD Auxiliary Output
15. AuxOut Auxiliary Output AuxOut Signal Ground GND Transmit Data TxD Receive Data RxD Auxiliary Input AuxIn Receive Data RxD Auxiliary Input AuxIn No Connection olon Dl an A VN e p am two wire mode Transmit Receive Data Data NC NC Signal Ground GND Transmit Receive Data Data NC NC NC NC No Connection Page 11 Introduction Network port Figure 5 and Table 7 show the Ethernet RJ 45 pinouts and signal descriptions Page 12 WTS SDS User s Manual All SDS devices have one eight pin RJ 45 Ethernet port on the back panel Figure 4 RJ 45 Ethernet port pinout 12345678 Table 6 RJ 45 Ethernet port signals Ethernet signal description RJ 45 Transmit Data TxD 1 Transmit Data TxD 2 Receive Data RxD 3 No connection 4 5 Receive Data RxD 6 No connection 7 8 October 2006 WTS SDS User s Manual Making connections Figure 5 shows a four port SDS connected to a printer Step Q Step 1 Q Step 2 a Step 3 Q Step 4 a Stepd a Step 6 October 2006 Power source Making connections You can easily connect each serial port on your SDS to any serial device that you want to make accessible to an Ethernet network Figure 5 Connecting an SDS to a serial device Electrical outlet Serial device Serial cable Follow these steps to connect your SDS to one or more serial devices 10 100 Ether
16. Click the Reconfigure SDS button now to update the SDS network configuration Jf Reconfigure SDS Static Address Address Type IP Address 169 254 144 001 Subnet Mask 265 255 255 000 169 254 144 249 Default Gateway Click Next to accept the network configuration Help X Cancel Procedure The Reconfigure the Serial Device Server screen lets you change the SDS configuration so that it can operate in its permanent location gt Ifyou do not need to change the configuration press the Next button to continue gt Tochange the configuration click the Reconfigure SDS button Description If your SDS is temporarily attached to your computer s NIC port you may need to attach it to a different subnet when you do a permanent installation The Serial Device Server is Configured for a Remote Subnet screen displays Continue with Step 31 The Internet Protocol TCP IP Properties dialog box displays Go to o Step 32 October 2006 WTS SDS User s Manual Installing the device drivers Figure 25 Serial Device Server is Configured for a Remote Subnet Aa move the SDS to its permanent The Serial Device Server is Configured for Remote Subnet subnet location and continue Move the SDS to its permanent installation location the installation or to exit the wizard and install the SDS at OII ae The SDS is ready to be moved to its new permanent loca
17. CyberResearch provides several ways to manage and configure SDS after installation a Windows Device Manager CyberResearch Device Manager on Windows NT4 b On board utility accessible from a standard HTTP web browser c Simple Network Management Protocol SNMP d IntelliSock TCP socket services UDP TCP IP HTTP DHCP ARP SNMP DHCP Static IP set through SDS Installation Wizard or custom UDP datagram utility Normal Tunneling Raw TCP Auto TCP Raw UDP Device drivers provided for Windows 2000 Windows XP Windows NT4 and Linux Other operating systems supported by IntelliSock TCP socket services Check Website for latest OS support information Page 87 Appendix C Hardware Switches All models Indicators 4 and 8 port models Page 88 WTS SDS User s Manual Processor Freescale Motorola Power PC SDRAM 8 MB FLASH Memory 2 MB FLASH is field upgradeable over Ethernet connection On back panel gt Reset Resets the unit and does a hard reboot User data in volatile memory cleared System configuration unchanged If held until Status LED flashes slowly and then released User data in memory is cleared and configuration is reset to factory default settings If held until Status LED flashes quickly and then released User data in memory is cleared and system firmware reverts to the factory default On front panel gt Power On when unit has power On rear panel gt Link lef
18. serial devices If this is the case change the setting back to Auto Recommended Choose balanced mode except in those cases where the serial device cannot tolerate the slight delays inherent in normal TCP IP operation Balanced mode offers excellent performance for most applications Low Latency mode heavily favors responsiveness over throughput Heartbeat messages help detect when a connection has been lost between the PC driver and the SDS If you need quick notification that the connection has been lost set this timer to a shorter value If you are more concerned about network traffic set this timer to a longer value The SDS and the serial device s to which it is attached must use the same serial connection speed Parity can be odd even or none Data Bits can be 7 or 8 Stop Bits can be 1 or 2 Flow control determines the handshake method used between the SDS and the serial device s to stop the serial input output process This series of steps only applies to MEI units If you select RS282 the RS422 485 selections will be grayed out Continue with Step 5 Select Full Duplex to always enable transmit and receive drivers Select Half Rx to only enable the transmit drivers when the SDS is transmitting receivers always enabled Select Half Rx Tog to disable receivers and enable the transmit drivers only when the SDS is transmitting Page 63 Configuring the SDS using a Web interface Step Q
19. 4 Raw TCP Port 5 Port 6 Port 7 Port 8 D Auto TCP D Raw UDP Rate Multiplier Performance Selector HeartBeat Time Balanced Auto E Low Latency 45 Baud Rate Parity Data Bits Stop Bits Flow Control 38400 None 8 M None E Tunnel End Type IP Address Serial Port w Master 0 0 0 0 1 Slave 4 Configure RS422 485 Settings Interface RS232 RS422 485 Duplex Mode Ful 5 Save Changes 2 or 4 Wire Selection 2 wire 4 wire Connector Setup T Loopback All Modem Control Save Step Procedure Description Q Step1 Select the serial port you want to Click on a port number to select that configure port The selections on the screen are automatically populated with any existing parameters for the selected port Q Step2 Click on the Tunneling Operating Mode Tunneling allows two SDS devices to selector create a virtual connection between their serial ports You will find directions for configuring ports in Normal mode in the previous section Directions for Raw TCP Auto TCP and Raw UDP modes are in the following sections Q Step 38a Configure the Operating mode The auto setting has no effect on the Click on the desired data Rate Multiplier baud rate you set However if you select X2 X4 or X8 the baud rate of the serial Your choices are port will be the baud rate that you set gt Auto Recommended multiplied by 2 4 or 8 respectively gt Force
20. Clear key to reset the selected Pressing Clear lets you halt an port unresponsive communications link Use this procedure to free a com port that locks up Note that the data trying to get through that port is lost and will need to be resent Running the Ping test Step Procedure Description Q Preliminary Click on Diagnostics from the selection The Ping Test screen displays Step bar and then click on either of the Ping Test selections from the left panel Figure 58 Ping Test screen Ping Test Enter IP Address Ping Ping can be used to verify network connectivity between the Serial Device Server and another network connected PC or device Step Procedure Description Q Step1 Enter the IP address of a device that is This can be a PC or other device connected to the network Use the Ping test to verify connectivity between the SDS and another device on the network as specified by the IP address field October 2006 Page 73 Configuring the SDS using a Web interface WTS SDS User s Manual Step Procedure Description Note This utility is not intended to ping the SDS from a PC but for the SDS to ping a PC or other device To ping the SDS from a PC on the network use the ping command from a DOS command line Press Ping to run the test The Ping results screen displays Figure 59 Ping results screen Ping results Passed Return to Ping Test Step Procedure Description Q Step2 Press the Ping Test link to
21. DCD 7 AuxIn NIC DSR 8 RxD N C CTS 9 AuxIn N C N C 10 N C N C 00000 0000 View looking into the connector RS 232 Pin RS 422 485 signal RS 422 485 signal signal 4 wire mode 2 wire mode DCD 1 AuxIn NIC RxD 2 RxD NIC TxD 3 TxD Transmit Receive Data Data DTR 4 AuxOut N C GND 5 GND Signal Ground GND DSR 6 RxD N C RTS 7 AuxOut NIC CTS 8 AuxIn N C RI 9 TxD Transmit Receive Data Data October 2006 WTS SDS User s Manual Transmitter outputs RS 232 RS 422 485 Receiver inputs RS 232 RS 422 485 Surge suppression option Protocols and software Management IP configuration Communication modes Client OS support October 2006 Appendix C High Level Output 5 V min 5 4 V typical Low Level Output 5 V min 5 4 V typical Transmitter Skew 50 ns typical 200 ns max Transmitter Outputs 2 V min for 100 Ohm load Transmitter Skew 5 ns typical 10 ns max Distance 4000 feet Input Voltage Rating 15 V to 15 V Receiver Skew 120 ns typical 250 ns max Input Voltage Rating 15 V to 15 V Common Mode Input Voltage Receiver Skew 13 ns typical Surge suppressor is applied to each line capable of sustaining up to 40 A peak 8 x 20 us transient surges a clamping voltage of 30 V RS 232 or 15 5 V RS 422 485 and a peak energy dissipation of 0 1 Joules Note Units with the SS option are limited to 115 2 kbps due to capacitive loading
22. Help 422 485 configuration options Raw TCP mode is used by applications that wish to communicate with the SDS without any custom protocol overhead In this mode only the data that will be sent over the serial port or received on the serial port is sent over the TCP connection To use this feature the Baud Rate Parity Data Bits Stop Bits and Flow Control settings need to be chosen Figure 54 Serial Port Setup screen for Raw TCP mode Serial Port Setup 1 Select Serial Port Note Click on a link Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 to see a pop up hel f FA P 2 Select Operating Mode i i i SCTEEM FOR Luge tel Normal Tunneling Raw TCP Auto TCP Raw UDP 3 Configure Operating Mode Rate Multiplier Performance Selector HeartBeat Time Balanced Auto Iv Low Latency 0 Baud Rate Parity Data Bits Stop Bits Flow Control 38400 None M e None E Step Q Step1 Q Step 2 Q Step 3a Page 62 4 Configure RS422 485 Settings Interface Duplex Mode Connector Setup 2 or 4 Wire Selection RS232 Fui 9 Loopback All 2 wire Ww RS422 485 Modem Control 4 wire 5 Save Changes Save Procedure Select the serial port you want to configure Click on the Raw TCP operating mode selector Configure the Operating mode Click on the desired data Rate Multiplier Your choices are gt Auto Recommended Description Click on a port number to select that port The selec
23. MEI or Q Stepd MEI only Configuring the SDS using a Web interface Procedure Description Click on the desired duplex mode selector Select Full Duplex to always enable transmit and receive drivers Select Half Rx to enable the transmit drivers only when the SDS is transmitting receivers are always enabled Select Half Rx Tog to enable the transmit drivers and to disable receivers when the SDS is transmitting Click on the desired connector setup Select Loopback All to internally loopback RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to receive CTS on the AuxIn signal Select 2 or 4 wire communication Select 2 wire to use the transmit pair for both transmit and receive in RS 422 4885 Select 4 wire to use a separate pair of wires for transmit and receive in RS 422 485 Step 4 non MEl Step 5 MEI applies to all units Repeat the steps above for each port you need to configure and then press Save to implement all of your changes Close and re open the port to activate your changes That s it You re done Your SDS is configured for the Tunneling operating mode Setting Raw TCP operating mode parameters Note You could use Raw TCP if you were running a simple custom TCP application Note Raw TCP settings must include the baud rate parity data bits stop bits and flow control Step Q Preliminary Step
24. Next button to run the IP connectivity test lt a Back Next o gt X Conceal Description The Retrieving Unit Configuration pop up box displays briefly Continue with Step 15 Figure 12 Retrieving Unit Configuration pop up box Update progress Close Procedure Depending on whether the test passes or fails one of two screens displays gt TCP IP Network Configuration Retrieving SDS Unit Configuration ac o o So Description If the test passes the TCP IP Network Configuration Parameters screen October 2006 WTS SDS User s Manual Parameters gt Network Connectivity Test Failed Installing the device drivers displays Continue with Step 16 If the test fails the Network Connectivity Test Failed screen displays Go to o Step 55 Figure 13 TCP IP Network Configuration Parameters screen Figure 13 shows the following TCP IP network configuration parameters gt Address type gt IP Address gt Subnet mask necessary gt Default gateway Address Type Caution If your address IP Address type is Dynamic the Wizard Subnet Mask asks you to confirm that Default Gateway you want the DHCP server to assign the IP address for your SDS Be aware that if ICyberResearch Serial Device Server Installation Wizard TCP IP Network Configuration Parameters eJ Verify the network configuration The IP connection test passed Please verify the network confi
25. SDS is also acting as a server and listening for connections on port 5000 n Where n is the serial port number being used To use this feature the Baud Rate Parity Data Bits Stop Bits Flow Control IP Address and Serl IP Port settings need to be chosen Page 65 Configuring the SDS using a Web interface Note Click on a link WTS SDS User s Manual Figure 55 Serial Port Setup screen for Auto TCP mode Serial Port Setup 1 Select Serial Port to see a pop up help screen for that item Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 2 Select Operating Mode i E g J Normal J Tunneling Raw TCP Auto TCP Raw UDP 3 Configure Operating Mode Rate Multiplier Performance Selector HeartBeat Time Balanced Auto E Low Latency 0 Baud Rate Parity Data Bits Stop Bits Flow Control 38400 None 8 ga None M Auto TCP Mode Auto TCP Timeout IP Address TCP Port DSR pas 10 0 0 0 0 1 4 Configure RS422 485 Settings Interface Duplex Mode Connector Setup 2 or 4 Wire Selection W RS232 Fui M Loopback All 2 wire RS422 485 Modem Control J 4 wire 5 Save Changes Save Step Procedure Description Q Step1 Select the serial port you want to Click on a port number to select that configure port The selections on the screen are automatically populated with any existing parameters for the selected port Q Step2 Click on
26. Serial Port Setup screen for Normal Mmode cccccccccesssscecessseececeessececeesseeeesesseeeeessseeeeeneaas 56 Figure 53 Serial Port Setup screen for Tunneling mode cccccecsscecesssececeessececeessaeeecsesseeeeseaeeeeneaes 59 Figure 54 Serial Port Setup screen for Raw TCP mode ceccccccccsssceceessececeesnececeeesaeeecseaeseesesaeeeeseaas 62 Figure 55 Serial Port Setup screen for Auto TCP mode cccecccecsssceceessececeesececeesseeeeneaeeeesseaeeeeseaas 66 Figure 56 Serial Port Setup screen for Raw UDP mode cecececssccecesssececeesseceeeeesaeeeceeaeeeesesaeeeeneaas 70 Figure D7 Port Status SEN oireeni rnrn ar E N E EARE R AE OER 73 Figure 58 Ping Test screen ssssssesesesesssssssserereessssesrressessssssrteessessssesttetsesssssstttesesssstsrttereesssrstteesssssstett 73 Figure 59 Ping results Screen viivisc2itoescecasducdetaseesecechanwscecasjucceteanvedccahandershiatesceveansesccabanssvelaueslesiayedcetaauyeecs 74 Figure 60 Wireless Status screen ccccsccccesssececsesseeecssesececsesseeeesesseeecsesseeeceessaeeeesesseeeesesseeesnssaeeeeeesaes 74 Figure 61 Show Users SCreeniasscescavsadececavssdeataas secs ca vuaceataavacdeataasiccecavaaceasaavds decaveaccaeaavaaccaiaasuceataaaccatawacess 75 Figure 62 Add Del Users sereen ccccccccssccccesssseceeeessececessaeeeceeaeeeceesaaeeeeeesaeeecsesaeeeesesaeeecsesaeeesesaeeeeseaaes 76 Figure 63 Network confirmation Prompt cccccccccs
27. Server Installation Wizard 2 x Figure 17 shows the TCP IP network configuration parameters TCP IP Network Configuration Parameters ce Verify the network configuration including the following gt Address type gt IP Address The P connection test passed Please verify the network configuration of the SDS is acceptable gt Subnet mask with your network administrator Use the Change Properties button to modify the configuration if necessary gt Default gateway Address Type Btetic Address Wo Change Properties IP Address 169 254 144 001 Subnet Mask 255 255 255 000 Default Gateway 169 254 144 249 Click Next to accept the network configuration Help au Back X Cancel Step Procedure Description Step 22 Press the Next button to continue The Rerun network connectivity test pop up box displays Continue with Step 23 Figure 18 Rerun network connectivity test pop up box Figure 18 shows the Rerun ESS er x network connectivity test pop up box Since the network configuration of the SDS has changed the wizard is now going to re run the network connectivity test Step Procedure Description Step 23 Press the OK button to continue The Network Connectivity Test screen displays Continue with Step 24 Page 24 October 2006 WTS SDS User s Manual Installing the device drivers Figure 19 Network Connectivity Test screen Figure 19 shows the Network Connectivity Test prompt This pro
28. Step Procedure Description Q Preliminary Select Serial Ports from the selection The Serial Port Setup screen shown on Step bar the following page displays Note Setup screens vary slightly between Note Click on a link to see a pop up help screen for that item For example if you click on the Tunnel Slave link the following help screen pops up RS 232 and RS 232 422 485 MEL units A Tunnel Stave Help Microsoft I If you have an RS 232 422 485 MED SDS the Configure Serial Port Interface step will display so that you can select between RS 232 and RS 422 485 operation Tunnel Slave Help The serial tunnel slave accepts connection requests from a serial tunnel master The If you have an RS 232 SDS the Configure serial tunnel slave is configured automatically Serial Port Interface step will not display by the serial tunnel master to match the buad and you will not be presented with any RS rate parity data bits stop bits and flow 422 485 configuration options control settings selected at the master end of Page 58 the serial tunnel connection October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Figure 53 Serial Port Setup screen for Tunneling mode Serial Port Setup 1 Select Serial Port Port 1 Port 2 Port 3 Note Click on a link to see a pop up help screen for that item an Select Operating Mode Normal Tunneling 3 Configure Operating Mode Port
29. WTS SDS User s Manual Figure 21 TCP IP Network Configuration Parameters screen Figure 21 shows the TCP IP CyberResearch Serial Device Server Installation Wizard 2 x network configuration parameters TCP IP Network Configuration Parameters C including the following Verify the network configuration gt Address type gt Pess The IP connection test passed Please verify the network configuration of the SDS is acceptable gt Subnet mask with your network administrator Use the Change Properties button to modify the configuration it gt Default gateway nocescany Address Type Static Address f Change Properties i Caution If your address PAR 163 254 144 001 type is Dynamic the Wizard asks you to confirm that Subnet Mask 256 255 265 000 you want the DHCP server EREE ESATA to assign the IP address for your SDS Be aware that if your DHCP server is not configured to assign the same address to the SDS Help a Back every time communication _ with the SDS may fail should Click Next to accept the network configuration X Cancel the SDS ever be reset Step Procedure Description Step 26 Press the Next button to continue The Install the Device Drivers screen displays Continue with Step 27 Figure 22 Install the Device Drivers screen z CyberResearch Serial Device Server Installation Wizard 2 xi Figure 22 informs you that the Wizard is ready to install the INStall the Device Drivers Cana
30. considerations gt Which operating mode should you use gt Is your serial port connection RS 232 RS 422 or RS 485 Setting Normal operating mode parameters This section explains how to set your RS 232 and RS 422 485 parameters and also provides details on setting up your SDS in the Normal operating mode In the following sections you ll find information on configuring your SDS for Tunneling Raw TCP Auto TCP and Raw UDP operating modes In most cases you will use the Normal operating mode for your SDS This allows you to use either CyberResearch s virtual COM port drivers or the IntelliSock SDK to communicate over a network Note Normal is the standard connection mode for an SDS Step Procedure Description Q Preliminary Click on Serial Ports in the selection The Serial Port Setup screen shown on Step bar the following page displays October 2006 Page 55 Configuring the SDS using a Web interface Step Note Click on a link Procedure Note Setup screens vary slightly between RS 282 and RS 282 422 485 MED units If you have an RS 232 422 485 MED SDS the Configure Serial Port Interface step will display so that you can select between RS 282 and RS 422 485 operation If you have an RS 232 SDS the Configure Serial Port Interface step will not display and you will not be presented with any RS WTS SDS User s Manual Description Note Click on a link to see a pop up help screen for that item For exa
31. desired for the connection as well as the IP address of the tunneling slave The master makes the connection and automatically configures the slave with the corresponding settings In Raw TCP mode serial port data travels over the TCP IP connection without any protocol wrapper You must configure the serial port settings using the SDS web interface Raw TCP mode works with most third party universal serial device server drivers Auto TCP mode is a special case of Raw TCP mode that allows the SDS to act as a network client and to initiate a TCP connection to a network host You can configure the SDS so that it makes the connection in one of two possible instances gt It receives serial data Data mode gt It sees that the DSR input is active DSR mode Page 3 Introduction Raw UDP mode Note Raw UDP can provide one to many communications System requirements Features Note Device Servers capture data from legacy serial devices without having to go through a PC Protocol support Page 4 WTS SDS User s Manual As with Raw TCP mode you must configure the serial port settings using the SDS web interface You must configure the SDS with the IP address and TCP port number of the network host to which it should connect If the SDS is idle it will listen for normal Raw TCP mode connections from the network host Raw UDP is used primarily for broadcasting messages over a network It is lightweight and efficie
32. gt Desired installation location gt Hub on your local subnet or gt Network Interface Connection NIC on your computer using an Ethernet crossover patch cable October 2006 Click Nextto start the discovery process X Cancel Description If you cannot immediately attach the SDS to the target installation site temporarily attach it to the local hub or your computer s NIC for configuration purposes Notes Use a CAT5 or better Ethernet cable to attach the SDS to your network If your SDS is pre configured for your network attach it now to the appropriate Page 17 Installing the device drivers Step Procedure Step 7 Connect power to the SDS Step 8 Confirm that the SDS is ready to proceed Step 9 Click the Next button to search for device servers WTS SDS User s Manual Description subnet location Continue with Step 7 Connect the cable attached to the power source to the SDS Plug the connector of the unattached power cable into the power source s socket Plug the other end of the cable into a power outlet The SDS powers up and the blue Power LED lights The Status LED to the left of the power jack should glow green The Power LED should glow blue and the Link LED should glow green The Search network for Serial Device Servers screen displays and the Wizard searches the local subnet for active serial device servers Continue with Step 10 Figure 9 Search network for Serial Devic
33. parameters for the SDS You can change these parameters by keying in the desired values WTS SDS User s Manual Description IP address for your SDS The DHCP confirmation pop up box displays Go to o Step 40 Figure 14 Internet Protocol TCP IP Properties dialog box SDS Internet Protocol TCP IP Properties The SDS can have these settings assigned automatically if your network uses a DHCP server Otherwise ask your network administrator for the appropriate values to enter below Obtain an IP address automatically from DHCP server IP Address Subnet Mask Default Gateway 192 168 043 067 255 255 255 000 192 168 043 254 Procedure The Internet Protocol Properties TCP IP dialog box lets you change the SDS configuration so that it can operate in its permanent location Step Step 17 Select one of the following options gt Use the following static IP address gt Obtain an IP address automatically from the DHCP server Step 18 Key in any necessary changes to the gt IP address gt Subnet mask and gt Default gateway Step 19 Press Send to send your changes to the SDS Page 22 Send Cancel If you are not sure of the configuration parameters consult your system administrator Description Note For reliable operation we recommend a static IP address Continue with Step 18 Go too Step 19
34. return to factory default fails contact CyberResearch tech support 2 Cycle power on the box and wait approximately 30 seconds If the Status LED still does not Page 80 October 2006 WTS SDS User s Manual Problem Cause The search utility does not find the SDS cont gt Check LAN gt Check subnet Web Browser does gt Check Web not display the SDS connection home page October 2006 Troubleshooting and Maintaining an SDS Solution light contact CyberResearch tech support Verify that the link status light under the LAN connection is lit If it is not lit 1 Check to see if the LAN patch cable is fully seated at both ends 2 Make sure the hub is powered up and functioning 3 Try another port on the hub 4 Try another patch cable 5 Contact CyberResearch tech support Verify that the SDS and the PC from which the search is being performed are on same subnet Note There should be nothing other than a hub or a switch between the PC and SDS 1 Check with the network administrator to verify that the SDS and the PC are on same subnet 2 Ifyou are unsure of the subnet check the IP address of the PC by running ipconfig in a command box against the IP address of another PC plugged into the same hub as SDS 3 Ifthe PC and SDS are on same subnet but a search still fails connect the SDS directly to the PC using a crossover cable if supplied otherwise use any Ethernet cable and the instr
35. routing and data block handling IP gt Network communications TCP UDP DHCP HTTP and ARP October 2006 WTS SDS User s Manual Introduction gt Network management SNMP SNMP Network management support Note Only SDS devices with a firmware revision level of 5 0 and above can support SNMP To determine the revision level of an SDS check the bottom of the Home page in the Web based interface see page 48 Note SNMP is used to communicate status updates and parameter values between a remote device such as an SDS and a network manager Note The SDS is a read only device You cannot set any parameters via SNMP Note Traps are messages or alarms generated by an SNMP agent to indicate to the SNMP manager that a_ significant event has occurred Wi Fi implementation Note Wi Fi is a wireless Ethernet communication option Note To setup the Wireless SDS you must first connect to it in wired Ethernet mode to obtain the IP address Then use the Web browser to configure the network settings for Wi Fi communications See Enabling Wi Fi Device Servers on page 14 for details on installing and configuring your wireless SDS October 2006 The Simple Network Management Protocol SNMP agent running on your SDS collects network statistics such as the amount of data transmitted and received the number of frames that contain errors and the speed of the interface A network management system consists of t
36. the Power LED should glow blue The Search network for Serial Device Servers screen displays and the Wizard searches the local subnet for active serial Step 10 device servers Go to discovery prompt Use the local discovery method to locate the SDS network configuration You will need a standard Ethernet cable proceeding Help su Back Next a gt Step 49 Connect the SDS to a local hub or switch Step 50 Connect power to the SDS powers up Step 51 Confirm that the SDS is ready to proceed Step 52 Click the Next button to continue October 2006 Page 41 Installing the device drivers WTS SDS User s Manual Figure 39 Select Desired Serial Device Server from list screen Figure 39 shows a complete CyberResearch Serial Device Server Installation Wizard 2h x list of all the Quatech serial Select Desired Serial Device Server d device servers This list will Choose the SDS model from the listto install change as the SDS family grows CyberResearch WTS 1601E Single Port RS232 422 485 Serial Device Server CyberResearch WTS 1602E Dual Port RS232 422 485 Serial Device Server Click Next to accept selection Help Step Procedure Step 53 Locate and highlight your SDS device Press the Next button to continue Page 42 lt Back Next st gt X Cance Description This screen shows a complete list of all currently available Cyber Research device servers The Specify IP Addr
37. the Remember my password box Click OK Procedure panel Click on Admin in the selection bar and then select Add Del User from the left Description Be sure to key in the name and password in exactly as you did in the Add Del Users screen Both are case sensitive You can now view the new user name and password by selecting Show Users from the Admin screen Be sure to record the user name and password in a safe place Description The Add Del Users screen displays October 2006 WTS SDS User s Manual Figure 64 Add Del Users screen Add Delete Users User ID Password Add Delete Submit Step Procedure Q Step1 Enter the user name and password in the boxes provided Q Step2 Select the Delete option Q Step3 Press the Submit key Figure 65 Show Users screen Show Users Configuring the SDS using a Web interface __ Description Be sure to enter them exactly as they were originally keyed in when the user was added Both the user ID and the password are case sensitive Passwords appear as asterisks You can confirm the deletion of this user by selecting Show Users from the Admin screen See below User ID Password Giving the SDS a descriptive name _Step _ Procedure Description Q Preliminary Click on Admin in the selection bar The Set Descriptive Name screen Step displays Figure 66 Set Descriptive Name screen Set Descriptive Name Submit Descriptive name used to id
38. turn on and no power source is connected to the SDS power jack LEDs light up damaged or the SDS Caution Only use the CyberResearch 5 V power does not have power source 2 Make sure the power adapter is connected to a functioning electrical outlet 3 Contact CyberResearch tech support The serial device gt The serial device is 1 Make sure the serial device is powered up will not respond not powered up the 2 Make sure the serial cable is properly even though the serial cable is connected to the serial device and to the SDS SDS is functioning Bene or 3 Verify the cable pinouts nea 4 Try a different serial cable settings are wrong f 5 Try a different port on the SDS 6 Review your serial device literature Make sure the settings it specifies match those the SDS is using check the SDS serial port settings using the Web interface 7 Try plugging the serial device directly into a PC The search utility Could be due to a does not find the variety of causes SDS gt Check power Verify that the blue Power LED is lit If the Power LED is not lit 1 Check the power connection 2 If power is connected properly contact CyberResearch tech support gt Check status Verify that the green Status LED is lit If the Status LED is not lit 1 Check the firmware version a Ifthe SDS firmware has been upgraded from the factory default reset the SDS to the factory default See page 9 b Ifthe procedure to
39. your computer and established an Ethernet connection with the SDS you can maintain and configure the SDS using a Web interface Using a Web interface you can gt Configure the network settings static vs DHCP if static you can set the IP address Gateway address and Address mask gt Configure Wi Fi encryption settings V View and set the serial port parameters set per serial device application setup lets you set data rate multiplier performance mode heartbeat timer operating mode and operating mode settings Perform diagnostic tests Ping test view port status list Perform administrative functions view add or remove users give the SDS a descriptive name upgrade software and perform a remote reset gt Contact CyberResearch corporate headquarters sales and technical support Page 45 Configuring the SDS using a Web interface WTS SDS User s Manual Follow these steps to manage your SDS using a Web interface Step Procedure Description Q Step1 Open your Web browser We recommend Internet Explorer 5 0 or higher Q Step2 Type the IP address for the SDS in the The format for an IP address is http Web browser s URL address field followed by a series of numbers separated by periods such as http 123 456 789 123 The CyberResearch Serial Device Server Home page displays Figure 42 Home page screen Quatech SOS Home Microsoft Internet Explorer x Figure 42 denotes main page S vew P
40. 13 Page 19 Installing the device drivers Step Step 13 Figure 11 shows the Network Connectivity Test prompt This prompt informs you that the Wizard is ready to check the IP Procedure gt The SDS is plugged into a temporary location for configuration purposes Press Next to continue One of two possible screens displays gt Network Connectivity Test gt Reconfigure the Serial Device Server WTS SDS User s Manual Description Choose this option if you need to move the SDS to another location before using it Continue with Step 13 If your SDS is installed in its final location the Network Connectivity Test screen displays Continue with Step 14 The Wizard helps you to configure and move the SDS to its permanent spot Go to o Step 30 Figure 11 Network Connectivity Test screen connectivity of the SDS Step Step 14 Figure 12 shows the Retrieving Unit Configuration pop up box This box shows the configuration retrieval progress and closes when it is complete Step Step 15 Page 20 The wizard will perform an P network connection test to verify communication between the SDS and this computer If this testfails you will be presented with options to resolve the Issue CyberResearch Serial Device Server Installation Wizard Network Connectivity Test Check for proper IP address routing Click Next to start the IP Address Test Procedure Press the
41. DS to accept packets only from the host you specify in the Management Host Trap Destination configuration Press Submit to configure the SDS with your settings Configuring the SDS using a Web interface Description The host IP address you set here is where the SDS will send its traps A community name which is similar to a password must always be provided To receive traps from an SDS the host must have the same community name Note If you set a host address of 0 0 0 0 then you must disable Security The SDS will not send any traps By default the SDS can accept SNMP packets from any host with the same community name The SNMP Update Successful screen displays You must reset the SDS for your changes to take effect If you press the browser s Back button your original settings remain unchanged Note Press the browser s Back button to make no changes to the original settings Page 53 Configuring the SDS using a Web interface WTS SDS User s Manual Figure 48 SNMP Address Update Successful screen SNMP Address Update successful Serial Device Server must be reset to use new changes Click here to perform a remote reset of the adapter Step Procedure Description Q Step6 Click on the link to reset the SDS The Remote Reset screen displays Figure 49 Remote Reset screen Remote Reset Reset Press to perform a reset of the Serial Device Server Step Procedure Description Q Step 7 Press R
42. E g h Create new ThinQ SDS serial ports in Windows evice driver s and create the serial port s CyberResearch Single Port RS 232 422 485 Serial Device Server The wizard is now ready to begin installation of the device drivers which allow the computer ta use the serial ports onthe SDS After the SDS device drivers are installed Windows will automatically install the new serial ports as Plug and Play devices Click Next to startthe driver Installation process Help 2a Back Net X Cancel Step Procedure Description Step 27 Press the Next button to continue The Installation Complete screen displays Continue with Step 28 Note If dialog boxes appear warning you that the SDS drivers are unsigned please click through these warnings and continue with the installation Usually the device drivers that CyberResearch provides on the CDROM accompanying the SDS are signed but occasionally we must ship unsigned drivers In this case please be assured that we are working to sign the drivers as soon as possible and make them available on our website Page 26 October 2006 WTS SDS User s Manual Figure 23 illustrates the Installation Complete screen Note This screen provides a link to Windows Device Manager where you can view or change the SDS configuration parameters or uninstall the SDS Hint To open Device Manager at a later time select Settings Control Panel from the Start menu Open the System folder and sel
43. Raw TCP mode allows an application to communicate with an SDS without any custom protocol overhead In this mode the only data sent over the TCP connection is that which will be sent or received over the serial port An SDS port in Raw TCP mode cannot connect to an SDS port in Normal mode because our Normal virtual COM port wraps the data in headers before it transmits In Raw TCP mode you can t send down a packet that says change the baud rate you have to set up the serial port configuration yourself Raw TCP lets you write your own simple program to communicate without having to put headers on the packet no custom protocol overhead Procedure Description Select Serial Ports from the selection bar The Serial Port Setup screen shown on the following page displays October 2006 Note Setup screens vary slightly between RS 282 and RS 282 422 485 MEI units If you have an RS 232 422 485 MED SDS the Configure Serial Port Interface step will display so that you can select between RS 282 and RS 422 485 operation Note Click on a link to see a pop up help screen for that item For example if you click on the Raw TCP mode link the following help screen pops up Page 61 Configuring the SDS using a Web interface WTS SDS User s Manual If you have an RS 232 SDS the Configure Serial Port Interface step will not display A Raw TCP Help Microsoft Inter l and you will not be presented with any RS Raw TCP
44. S is directly connected to your computer or to the local subnet the Where is the Serial Device Server attached screen displays Continue with Step 12 If your SDS is remotely connected the Wizard offers you the option to change the configuration and move the SDS to the subnet where it will be permanently installed The Reconfigure the Serial Device Server screen displays Go to o Step 30 Figure 10 Where is the Serial Device Server attached screen installation location of if it is temporarily installed while you configure it Caution Do not unplug or move the SDS at this time Step Step 12 Procedure October 2006 Where is the Serial Device Server attached eg I OoOO The wizard s search utility has successfully located the SDS ls the SDS currently attached to the network atthe final location from which the SDS and its serial ports will be used or has the search utility located the SDS at a temporary location used for discovery and configuration purposes Do not unplug or move the SDS from its current location C The SDS is attached to the location where itwill be installed and used purposes Click Next to continue Help lt 4 Back Next p gt X Cancel Description Select one of two options gt The SDS is attached to the location where it will be installed and used Choose this option if the SDS is installed where you intend to use it Continue with Step
45. SDS did not respond to test packets Q The SD5 was originally located using a broadcast search method which did not require the SDS to have a valid network configuration The wizard then attempted to communicate directly with the SDS rather than using a broadcast message and this attempt failed As currently configured the SDS serial ports are not accessable Select a method to resolve this issue C Move the SDS to a different subnet and retest C Ignore the problem and continue installation Click Back to retest current configuration Select one of the following options gt Correct the SDS network configuration and retest Press Next to Help a Back Next p X Cancel Description Click Back to retest current configuration If you are not sure of the configuration parameters consult your system administrator The Internet Protocol TCP IP Properties dialog box displays Go to o Step 32 Check with your system administrator for the subnet address The Locate the Serial Device Server on remote subnet screen displays Go to o Step 45 The TCP IP Network Configuration Parameters screen displays Go to o Step 16 October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Configuring the SDS using the Web interface Note The firmware and web interface are designed by a third party vendor if you have an issue and need assistance please
46. Set the Baud Rate Set the Parity Set the Data Bits Set the Stop Bits Procedure Set the Flow Control Click on the desired Auto TCP Mode selector Your choices are gt DSR Initiate the TCP connection when the SDS serial port s DSR becomes active gt Data Initiate the TCP connection when the SDS serial port receives data Set the Auto TCP timeout interval if you selected Data as the Auto TCP Mode Note This selection is only available if the Auto TCP Mode selector is set to Data Otherwise it is grayed out Set the IP Address of the TCP host to which the SDS will connect Set the TCP Port number of the TCP host to which the SDS will connect Configuring the SDS using a Web interface Description performance for most applications Low Latency mode heavily favors responsiveness over throughput Heartbeat messages help detect when a connection has been lost between the PC driver and the SDS If you need quick notification that the connection has been lost set this timer to a shorter value If you are more concerned about network traffic set this timer to a longer value The SDS and the serial device s to which it is attached must use the same serial connection speed Parity can be odd even or none Data Bits can be 7 or 8 Stop Bits can be 1 or 2 Description Flow control determines the handshake method used between the SDS and the serial device s to stop the serial input output proc
47. Step 4c MEI only Q Step 4d MEI only Q Step 4 non MEI or Procedure Click on the desired connector setup Select 2 or 4 wire communication WTS SDS User s Manual Description Select Loopback All to internally loopback RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to receive CTS on the AuxIn signal Select 2 wire to use the transmit pair for both transmit and receive in RS 422 4885 Select 4 wire to use a separate pair of wires for transmit and receive in RS 422 485 Step 4 non MEl Step 5 MEI applies to all units Repeat the steps above for each port you need to configure and then press Save to implement all of your changes Close and re open the port to activate your changes That s it Youre done Your SDS is Q Stepd MEI only configured for the Raw TCP operating mode Setting Auto TCP operating mode parameters Note Auto TCP is the only communication mode that lets an SDS initiate the connection Note Auto TCP settings must include the baud rate parity data bits stop bits and flow control Note In Normal and Raw TCP an outside device such as a computer performs the act of connecting to the SDS That s also one of the modes under Auto TCP A PC can connect to the SDS and start transferring data back and forth using its serial port Page 64 In Auto TCP the SDS acts both as a clien
48. Step 8 Page 15 Installing the device drivers WTS SDS User s Manual Installing the device drivers Note You must install the drivers on the installation CD ROM on every computer that accesses the device s attached to the SDS Hint Click on Go to Step in the rightmost column to jump to your next step Step _ Procedure This section explains how to install the SDS software under the Windows 2000 Windows NT4 and Windows XP operating systems The CyberResearch Device Server Install Wizard helps you to add new SDS hardware It takes into account a variety of circumstances and directs you to jump to different Steps as needed Click on the blue Goto Step text in the Description column to automatically jump to that step Continue from that point until you are directed to a different location Description Step Step 2 Turn on the power to your computer system Insert the CyberResearch SDS installation This is the client PC in which the SDS drivers are to be installed This is the CD that shipped with the SDS CD ROM into your CD ROM drive Step 3 If the CD ROM does not launch automatically select Start Run from the Task bar browse to the CD ROM drive The CD ROM should launch automatically The CyberResearch Serial Device screen displays followed by the Main Menu screen Continue with Step 4 The Software folder shown in Figure 6 contains the Qtewizard exe file Continue wi
49. X2 mode Note Forcing a change in the data rate may gt Force X4 mode cause communication problems with some gt Force X8 mode serial devices If this is the case change the setting back to Auto Recommended Q Step 3b Click on the desired Performance Choose balanced mode except in those Selector cases where the serial device cannot tolerate the slight delays inherent in normal TCP IP operation October 2006 Page 59 Configuring the SDS using a Web interface Step Q Step 8c Q Step 3d Q Step 3e Q Step 3f Q Step 3g Q Step 3h Q Step 31 Q Step 3j Q Step 3k Q Step 4a MEI only Page 60 Procedure Set the Heart Beat Time to a value from 1 to 65534 seconds Default is 45 seconds Note Use a value of 0 to disable the heartbeat timer Click on the desired Tunnel End Type selector If Slave skip to Step 4 If Master continue with Steps 3e 3k Note Steps 3e 8k are only available if the Tunnel End Type is set to Master If it is set to Slave they are grayed out Set the Baud Rate Set the Parity Set the Data Bits Set the Stop Bits Set the Flow Control Set the IP Address of the Slave SDS Set the Serial TCP Port number on the Slave SDS WTS SDS User s Manual Description Balanced mode offers excellent performance for most applications Low Latency mode heavily favors responsiveness over throughput Heartbeat messages help detect when a connection has been lost between the PC driver and
50. access independent of any operating system or proprietary protocol In terms of your new SDS this means that you can connect any serial device to your network by connecting the serial device to a serial port on your SDS and connecting the Ethernet port on your SDS to your network The SDS once it has been correctly configured makes accessing a single serial device such as a time clock from your network a transparent operation This means that a PC can perform all the operations in the same way it would if the serial device were plugged directly into its serial port A network connection allows operation of serial devices at much greater distances than can be accomplished with a direct serial connection Your SDS uses the TCP IP protocol suite for network communications This means that communication through an SDS can actually be more reliable than communication over long serial lines which lacks the advanced error checking built into TCP IP Another benefit of accessing a serial device through an SDS is that you can monitor and manage the device remotely even from across the world if you have authorization and the network connection is to the Internet Understanding MAC and IP addresses and port numbers Identifying the Ethernet MAC address Note You can find the unit s Ethernet MAC address on the product information label located on the bottom of the unit Assigning an IP address Page 2 Ethernet address hardware
51. address and MAC address are all equivalent names for a device s unique network address In the case of an SDS the first three bytes identify the unit as a CyberResearch product The last three bytes are unique to each unit and are assigned when the unit is released from production Colons separate the bytes The following is an example of an SDS Ethernet MAC address 00 0B 28 12 34 56 Quatech s Unique product unique identifier identifier Every device that communicates over the Internet must have a unique IP address You can assign an IP address to your SDS by either of two methods gt Through the Installation Wizard for initial configuration gt Through the Web interface for reconfiguration and maintenance October 2006 WTS SDS User s Manual Using Port numbers Note You can think of the IP address as a telephone number and the port number as a telephone extension Note This information is useful for firewall configuration Introduction In order for devices to communicate via a TCP connection or a UDP datagram they must know each other s IP address and port number The SDS driver automatically sets the unit s port number for you A specific port number identifies each SDS serial port An SDS assigns a port number of 5000 to the first port and then increments the port number sequentially for each subsequent serial port SDS drivers must see the first port as IP address 5000 Identifying operating mode
52. al data to all devices ready to accept data For point to point enter a specific address to which the SDS can send UDP packets containing serial data Enter a valid UDP port number to which the SDS can send The SDS will receive on both port 5000 and on the designated serial port number This selection sets the TTL Time To Live value for multicast packets Each router decrements the TTL value of the packet and will only forward a packet if its value is greater than the threshold configured on the router The following are standard settings gt 0 Restricted to host gt 1 Restricted to subnet gt 15 Restricted to site gt 68 Restricted to region Page 71 Configuring the SDS using a Web interface Step Q Step 4a MEI only Q Step 4b MEI only Q Step 4c MEI only Q Step 4d MEI only Q Step 4 non MEI or a Step 5 MEI only Page 72 Procedure WTS SDS User s Manual Description gt 127 Worldwide gt 255 Unrestricted Steps 4a through 4d apply only to RS 232 422 485 MEI units Configure the serial port interface Click on the desired interface selector Click on the desired duplex mode selector Click on the desired connector setup Select 2 or 4 wire communication This series of steps only applies to MEI units If you select RS282 the RS422 485 selections will be grayed out Continue with Step 5 Select Full Duplex to always enable transmit and receive drive
53. ancel Step Procedure Step 48 Select one of two options gt Ill plug the SDS unit into a local subnet hub or switch Press Next to continue gt TI connect the SDS directly to my computer Press Next to continue Page 40 Description The Locate the Serial Device Server local discovery screen displays Continue with Step 49 The Locate the Serial Device Server screen displays Go to o Step 43 October 2006 WTS SDS User s Manual Figure 38 illustrates the Locate the Serial Device Server local Installing the device drivers Figure 38 Locate the Serial Device Server local discovery screen CyberResearch Serial Device Server Installation Wizard Locate the Serial Device Server CQ The wizard can discover an SDS attached to the local subnet regardless of the SDS current Plug one end of the Ethernet cable into the hub or switch and plug the other end into the SDS Attach the power cable to the SDS and wait forthe green Status LED to illuminate before Click Next to start the discovery process X Cancel Use a standard Ethernet cable to connect the Ethernet port on the SDS to the hub or switch Continue with Step 50 Connect the cable attached to the power source to the SDS Plug the connector of the unattached power cable into the power source s socket Plug the other end of the cable into a power outlet The SDS The Status LED to the left of the power jack should glow green and
54. and re open the port to activate non MEI need to configure and then press Save to your changes or implement all of your changes That s it You re done Normal is the Q Stepd MEI only most common operating mode and the easiest to set up Setting Tunneling operating mode parameters Note In Tunneling a master configures a slave so that the slave can communicate with it Note A Tunnel master needs to know the slave s IP address and serial port number Serial Tunneling allows two SDS units to create a virtual cable connection between each other s serial ports with one end configured as a master and the other end as a slave You set up the master with the slave s IP address and serial port number that you want use for the virtual connection The master finds the slave and makes the connection The master configures the slave s parameters baud rate parity and so forth as necessary A master can connect either to an SDS in Normal mode or to a slave in Tunneling mode On the slave end all you have to do is click Slave and leave the rest of the Operating Mode settings blank The slave waits for a master to connect to it and to provide the configuration parameters A master connects to one of a slave s serial ports A second master can connect to another port on the slave at the same time However you can only have one Tunnel master slave combination working at the same time between any single set of ports
55. artes Teis Help a from the WTS 60s web OM O ABO Psd kue ene SEO Aeddewos 8 httnsi 192 168 43 36 finden sd interface Please do not use the contact information on this T AQUATEC CONNECT WITH RELIABILITY page should you have a problem or question regarding your product please contact gt _ CyberResearch Inc with Thing comments or questions about CORNI e your device ASHAMEIN Phasa 1 390 655 9070 sales fax sabes quatoch com e mail H W Rev D ESE 100 8 Port RS232 FW Rev 5 20 Page 46 October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Setting network parameters Note If you inadvertently lose contact with the SDS use the Installation Wizard to re establish contact Note To setup for a Wireless Wi Fi SDS you must first connect to it using the wired Ethernet mode See Enabling Wi Fi Device Servers on page 14 for details Once you have made the initial network connection you can maintain and configure this connection using CyberResearch s Web interface Of course you can always go back and use the Installation Wizard to program the settings for the SDS Contact your network administrator if you are unsure of any of these settings See Setting TCP IP LAN and Wi Fi Wireless parameters below or see Setting SNMP parameters on page 52 Setting TCP IP LAN and Wi Fi Wireless parameters Step Procedure Description Q Preliminary Click on Ne
56. asons to network your serial devices using a CyberResearch Device Server such as gt Remote support support personnel can diagnose and repair many problems by communicating with your serial devices via the Internet or Intranet gt Remote management install new firmware or software upgrades on your serial devices without physically removing them from service gt Efficient communications instead of having one device communicating with one computer your device can communicate with any computer on the network Wireless freedom Wi Fi enabled Device Servers provide serial to wireless connectivity to your network V gt Lower cost of ownership no need to upgrade serial devices to newer costlier versions containing built in Ethernet interfaces if such an upgrade is even available gt Extended service life of software your existing software can be used to communicate with the serial device as if connected to a local COM port the network connection is invisible to the application After following the simple steps included in the Quick Start Guide to attach your network and serial devices to the appropriate connectors on the Serial Device Server you ll need just a few more minutes to install the driver You ll then be able to communicate with the serial device via its own application software and with the SDS using a Web browser To network enable a serial device plug it into the serial port
57. ce Server on a remote subnet remote subnet screen displays Press Next to continue Go to o Step 45 gt Manually select and install from alist The Select Desired Serial Device Server of all supported serial device server from list screen displays models Go to o Step 53 Press Next to continue Page 36 October 2006 WTS SDS User s Manual Installing the device drivers Figure 34 Locate the Serial Device Server using direct discovery screen CyberResearch Serial Device Server Installation Wizard Figure 34 explains how to connect the computer for SDS to your location and configuration purposes Step Locate the Serial Device Server Use the direct discovery method to locate the SDS 2x CQ The most fail safe method of locating and configuring your serial device server is by direct connection discovery You will need an Ethernet crossover cable Locate the network interface card NIC on your computer and unplug the existing network cable Plug one end of the crossover cable into the NIC and plug the other end into the SDS Attach the power cable to the SDS and wait for the green Status LED to illuminate before proceeding Click Next to startthe discovery process Help Procedure Description Connect the Ethernet port on your SDS to Step 43 Step 44 October 2006 the Network Interface Connection NIC on your computer Either a cros
58. ch product has been diagnosed as being non functional is visibly damaged or must be returned for any other reason please call for an assigned RMA number The RMA number is a key piece of information that lets us track and process returned merchandise with the fastest possible turnaround time PLEASE CALL FOR AN RMA NUMBER Packages returned without an RMA number will be refused In most cases a returned package will be refused at the receiving dock if its contents are not known The RMA number allows us to reference the history of returned products and determine if they are meeting your application s requirements When you call customer service for your RMA number you will be asked to provide information about the product you are returning your address and a contact person at your organization Please make sure that the RMA number is prominently displayed on the outside of the box Thank You CyberResearch Inc 93 25 Business Park Drive P 203 483 8815 F 203 483 9024 Branford CT USA www cyberresearch com WTS 160xE Series CyberResearch Data Acquisition Intentionally Blank 94 Copyright 2006 CyberResearch Inc CyberResearch Inc 25 Business Park Drive Branford CT 06405 USA P 203 483 8815 F 203 483 9024 www cyberresearch com
59. concerned about network traffic set this timer to a longer value Steps 4a through 4d apply only to RS 232 422 485 MEI units Configure the serial port interface Click on the desired interface selector Click on the desired duplex mode selector Click on the desired connector setup Select 2 or 4 wire communication Procedure This series of steps only applies to MEI units If you select RS282 the RS422 485 selections will be grayed out Continue with Step 5 Select Full Duplex to always enable transmit and receive drivers Select Half Rx to only enable the transmit drivers when the SDS is transmitting receivers will always be enabled Select Half Rx Tog to disable receivers and enable the transmit drivers only when the SDS is transmitting Select Loopback All to internally loopback RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to receive CTS on the AuxIn signal Select 2 wire to use the transmit pair for both transmit and receive in RS 422 4885 Select 4 wire to use a separate pair of wires for transmit and receive in RS 422 485 Description Step 4 non MEl Step 5 MEI applies to all units Page 57 Configuring the SDS using a Web interface WTS SDS User s Manual Step _ Procedure Description Step 4 non MEl Step 5 MEI applies to all units Q Step 4 Repeat the steps above for each port you Close
60. contact CyberResearch Inc not Quatech Note Wi Fi units must have their parameters configured before they can communicate wirelessly See page 6 for Wi Fi information and page 14 for configuration information Note We have eliminated the need to use console ports DOS shell commands Telnet and other complicated methods of configuration Just enter the IP address after the HTTP prefix in your Web browser s Address bar click Go and you are ready to reconfigure the Device Server remotely October 2006 This section explains how to configure an SDS using a standard Web browser so that it can communicate over a network with a serial device After the installation program included on the SDS CD ROM is finished the Device Server will be ready for use as configured If you wish to make changes to the configuration at a future time it is a simple matter of entering the IP address of the Device Server into the address bar of your computer s Web browser CyberResearch recommends the use of Microsoft s Internet Explorer for accessing the Web browser based configuration utilities built into our Device Servers Other browsers can be used but be aware that we have not tested the many alternative browsers available so some graphics and page formatting could be misaligned The SDS stores its configuration in nonvolatile memory Flash which is retained even when the unit is turned off Once you have installed the drivers on
61. d Screen ccccccccsscecsessececsesececseaeeeessesaeeeesesaeeeessaeeeenegs 44 Higure 42 Home page SCLECN eresicciisvesededeasesccsavzancecaadesccasvxercedaansseceadvesaqeaoades cod eN eea dass ahi eR aoi 46 Figure 43 Network Setup SCreen cccccccccssccccssssececsesseeeceesseeeesssseeecseaeeeesesaeeeceesaeeecsesaaeeecnesaeeeesaaeeeeneaaes 48 Figure 44 IP Address Successful screen cccccccccccsssssceceessececeessececnseeeceeaeeeeeseaeeeesesaeeecsesaeesenesaeeeseaaes 51 Figure 45 Remote Reset screen cccccccccccecessesennececeeeeeeeesenseneceeeceseeseaenaeceeeeeeeeeesaeaeceeeeeseeeeqneaeeeesenseeeeea 51 Figure 46 SDS is now resetting Screen ccecccccccesssececeessececeseaeeecesaeeeceesaeeeceesaeeeceesaeeeesesaeeeeeseseeeeeeaaes 51 Figure 47 SNMP Setup Screen cccccccccsssccecsssseceeseseceesesseeeceesaeeecessaeeeeseaeeeecsesaeeeesesaeeeesesaeeecssaeeeeneaaes 52 Figure 48 SNMP Address Update Successful screen cccccccccssscccessseceesessececsesaeeeceesaeeeessaaeeeeseaeeeeneaas 54 Figure 49 Remote Reset screen cccccccccccecessesennececeeeceseesensececeeeceseeseaeaaecececeseeseeneaeceeeenseeseqneaeeeesenseeses 54 Figure 50 SDS is now resetting screen cecssccccesssececeensececeeesneeeceesaeeeceesseeecsesaeeeesesseeeesesseeeceseseeeeneaaes 54 Figure 51 Serial Port Status SCre M cccccccccssscccesssececeessececeesneceecseseeecsesseeecsesaeeeesesaeeeesesseeeensaseeeeseaaes 55 Figure 52
62. e Server s screen Figure 9 shows the search results for all active device servers on the local subnet Cyber Research Serial Device Server Install Wizard Search network for Serial Device Servers Query the network with search packets to locate active Cyber SDS s MAC Address IPAddress IP Type Description WTS 1601E 00 0B 28 00 00 0F Select the Serial Device Server you wish to install from the list above have selected the device wish to install C My device was not found Help Step Procedure Page 18 169 254 144 1 Static 8 Port RS232 422 485 3 Betry Search Click Nextto see more installation options X Cancel Description October 2006 WTS SDS User s Manual Step 10 When the search is completed look in the Step Step 11 Figure 10 asks you to specify whether the SDS is in its final list of detected devices gt If you find your SDS highlight it and click on I have selected the device I wish to install Press Next gt Ifyou do not see your SDS click on the Retry Search button If it still is not found click on My device was not found Press Next Procedure One of two possible screens displays gt Where is the Serial Device Server attached gt Reconfigure the Serial Device Server Installing the device drivers Continue with Step 11 The Locate the Serial Device Server screen displays Go to o Step 42 Description If your SD
63. e confirmed date of purchase by the original buyer and that upon written notice of any such defect CyberResearch Inc will at its option repair or replace the defective item under the terms of this warranty subject to the provisions and specific exclusions listed herein This warranty shall not apply to equipment that has been previously repaired or altered outside our plant in any way which may in the judgment of the manufacturer affect its reliability Nor will it apply if the equipment has been used in a manner exceeding or inconsistent with its specifications or if the serial number has been removed CyberResearch Inc does not assume any liability for consequential damages as a result from our products uses and in any event our liability shall not exceed the original selling price of the equipment The equipment warranty shall constitute the sole and exclusive remedy of any Buyer of Seller equipment and the sole and exclusive liability of the Seller its successors or assigns in connection with equipment purchased and in lieu of all other warranties expressed implied or statutory including but not limited to any implied warranty of merchant ability or fitness and all other obligations or liabilities of seller its Successors or assigns The equipment must be returned postage prepaid Package it securely and insure it You will be charged for parts and labor if the warranty period has expired Returns and RMAs If a CyberResear
64. ect the Device Manager tab Optional Click on the Open Windows Device Manager link to open the Device Click Finish to launch the CyberResearch Click Finish on the Installation Complete Installing the device drivers Figure 23 Installation Complete screen CyberResearch Serial Device Server Installation Wizard Installation Complete Q The new SDS has been successfully installed Use Device Manager to view or change SDS configuration parameters or to uninstall the SDS Device Manager can be accessed from the System icon in the Windows Control Panel You can also use the link below to open Device Manager now Device Manager will display The SDS under Multi port serial adapters The SDS serial ports under Ports COM amp Lpt Open Windows Device Manager lt a Back Finish p gt Help Description Expand the Multi port serial adapters Right click the Cyber Research Device Server and select Properties Click on the HTTP Connect button to launch the SDS Web interface The Installation Complete screen closes Windows briefly displays a Found New Hardware pop up screen as it installs each serial port on the SDS Your SDS installation is complete The wizard installs CyberResearch s Device Manager Follow the prompts The SDS installation wizard closes Your SDS installation is complete Note You may see a warning to reboot your machine Do not reboot until the i
65. eive CTS on the AuxIn signal Q Step 4d Select 2 or 4 wire communication Select 2 wire to use the transmit pair for MEI only both transmit and receive in RS 422 4885 Select 4 wire to use a separate pair of wires for transmit and receive in RS 422 485 Step 4 non MEl Step 5 MEI applies to all units Q Step 4 Repeat the steps above for each port you Close and re open the port to activate non MEI need to configure and then press Save to your changes or implement all of your changes That s it You re done Your SDS is Q Stepd MEI only configured for the Raw TCP operating mode Setting Raw UDP operating mode parameters Note In Raw UDP your SDS can send messages to multiple receivers simultaneously Page 68 Raw UDP is mainly used to broadcast messages over a network It is a connectionless protocol that offers a direct way to send and receive datagrams over an IP network but provides very few error recovery services UDP applications must generally be willing to accept some loss errors or duplication Most UDP applications do not require reliability mechanisms and may even be hindered by them If your application requires a high degree of reliability you should use a protocol such as TCP UDP provides no guarantees for message delivery and a UDP sender has no way of telling the status of its messages once it sends them onto the network For multicast packages unlimited propagation of UDP packets throug
66. ensas 24 Figure 19 Network Connectivity Test sereen cccccccessscceeeesnececeesseeecsesaececessaececsesaeeeesessseeecseaeeeesaaes 25 Figure 20 Retrieving Unit Configuration pop up DOX cccccccccecsssssseceeececeesensseceeececeesensesseseeeeeceesensas 25 Figure 21 TCP IP Network Configuration Parameters screen ccccsscccceessececeesseeeeeeessesecseseeeeneaaes 26 Figure 22 Install the Device Drivers screen cccsccccessseceeeesseeeceesaeeeeesessececsesuececeesueeeesesseseceesaeeeeneaaes 26 Figure 23 Installation Complete Screeni cccccccccssscccesssececeesseeeecsesaeeecnesaeeecsesseeecsesseeesesesaeeeeneseeseneaaes 27 Figure 24 Reconfigure the Serial Device Server SCLCCN ecccecccesessececeessececeesececseaeeecseaeeeeseaeeeenenaas 30 Figure 25 Serial Device Server is Configured for a Remote Subnet c ccccccccccesssececeesseeecesseeeeesenas 31 Figure 26 Internet Protocol TCP IP Properties dialog box cecccccccssceeesssececeeseeeceesaeeeenesaeeeeneeaas 32 Figure 27 Restart confirmation pop up DOX c cccccsccccesssececesssececsssseeeecseseeecsesaeeeceesaeeeesesaeeeeneaesensesaes 33 Figure 28 Information pop up DOX ccccccccccesssececsssseceeesseeeceeseeecnesaeeeenssaeeecsesaeeeenesaeeeesesaeeeensaaeeeeseaaes 33 Figure 29 TCP IP Network Configuration Parameters screen ccccsssccceessececeeseeeeesesaeeeeeeaeeeensaaes 34 Figure 30 Rerun network connectivi
67. entify this unique device Maximum characters 60 f Step Procedure Description Q Step1 Enter a unique name for this SDS thatis Use a maximum of 60 valid characters descriptive of its function or location a z 0 9 and space Q Step2 Press Submit Your SDS name now appears at the bottom of the Home page screen Note You can change or delete the name of your SDS by returning to the Set Descriptive Name screen and either changing or deleting the name and then pressing Submit October 2006 Page 77 Configuring the SDS using a Web interface WTS SDS User s Manual Upgrading firmware Step Procedure Description Q Preliminary Click on Admin in the selection bar and The Upgrade Firmware screen Step then select Upgrade Firmware from the displays left panel Figure 67 Firmware Upgrade screen Upgrade Firmware Note Only SDS devices with a firmware revision level of 5 0 and above can support SNMP Browse Determine the revision level of Send File an SDS check the bottom of the Home page in the Web based WARNING interface before upgrading the Filename On Your Computer firmware A firmware upgrade should only be performed at the recommendation of Quatech Technical Support Step Procedure Description Q Step1 Browse to the location with the revised Most of CyberResearch s device drivers firmware file are available from our Web site QO Step2 Press Send File The Remote Reset screen displays Figure 68 Re
68. er Link left side of Ethernet connector Vv Speed right side of Ethernet connector Data next to DB 9 serial port s gt Status next to power jack iN NW DC input with AC Adapters provided for 1O0OVAC 240VAC 50Hz 60Hz Autosensing 5V 2A 10W max Operating 0 C to 70 C Storage 40 C to 70 C Relative Humidity 10 to 90 non condensing FCC CE IC Page 89 CyberResearch Data Acquisition WTS 160xE Series Product Service Diagnosis and Debug CyberResearch Inc maintains technical support lines staffed by experienced Applications Engineers and Technicians There is no charge to call and we will return your call promptly if it is received while our lines are busy Most problems encountered with data acquisition products can be solved over the phone Signal connections and programming are the two most common sources of difficulty CyberResearch support personnel can help you solve these problems especially if you are prepared for the call To ensure your call s overall success and expediency 1 Have the phone close to the PC so you can conveniently and quickly take action that the Applications Engineer might suggest 2 Be prepared to open your PC remove boards report back switch or jumper settings and possibly change settings before reinstalling the modules 3 Have a volt meter handy to take measurements of the signals you are trying to measure as well as the signals on the b
69. eset to activate your settings The SDS is now resetting screen displays Figure 50 SDS is now resetting screen The SDS 1s now resetting After the device has completed the reset process make a selection from the menu choices on the navigation bar to the left If during this session a change was made to the network address of the SDS the new network address must be entered in the browser address text box Page 54 October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Viewing the serial port parameters Step Procedure Description Q Preliminary Select Serial Ports from the selection The Serial Port Status screen shown Step bar and then select Serial Port Status on the following page displays from the left panel Note You cannot make any changes to port parameters from this screen To adjust these settings select the Setup link gt In Use indicates whether the port has been opened by a serial port application and so cannot be opened by another user application If the port is open In Use further indicates whether the port is open in Normal Tunneling Raw TCP Auto TCP or Raw UDP mode Figure 51 Serial Port Status screen Serial Port Status Port Baud Data Bits _ Parity Stop Bits Flow In Use 4 921600 8 None 1 None Tunnel 2 38400 8 None 1 None No Setting serial port parameters In configuring your Serial Device Server s serial port parameters there are two main
70. ess This selection determines whether the SDS port will initiate a communications link when DSR becomes active or when data is received at the serial port Typically the DTR output of the device to which you are connecting drives the DSR input on the SDS serial port Sets the number of seconds before the TCP connection is dropped after data stops This selection sets the IP address to be used in Auto TCP mode This selection sets the TCP port for Auto TCP modes Page 67 Configuring the SDS using a Web interface WTS SDS User s Manual Steps 4a through 4d apply only to RS 232 422 485 MEI units Q Step 4a Configure the serial port interface This series of steps only applies to MEI MEI only unit Click on the desired interface selector If you select RS282 the RS422 485 selections will be grayed out Continue with Step 5 Q Step 4b Click on the desired duplex mode selector Select Full Duplex to always enable MEI only transmit and receive drivers Select Half Rx to enable the transmit drivers only when the SDS is transmitting receivers will always be enabled Select Half Rx Tog to enable the transmit drivers and to disable receivers only when the SDS is transmitting Q Step 4c Click on the desired connector setup Select Loopback All to internally loopback MEI only RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to rec
71. ess screen displays Continue with Step 54 October 2006 WTS SDS User s Manual Installing the device drivers Figure 40 Specify IP Address screen Figure 40 prompts you for the CyberResearch Serial Device Server Installation Wizard 12x IP address of your SDS Specify IP Address C Enter the IP address of your SDS CyberResearch WTS 1601E Single Port RS 232 Device Server Pade Click Next to start device driver installation Help lt a Back Next F X Cancel Step Procedure Description Step 54 Enter the IP address for your SDS in the If you are not sure of the IP address see box provided your system administrator Press the Next button to continue The Install the Device Drivers screen displays Go to o Step 27 October 2006 Page 43 Installing the device drivers Figure 41 displays when the IP connection test fails It presents you with these three options gt Change the SDS IP configuration and retest gt Move the SDS toa different location and retest gt Ignore the problem and continue installing Step Procedure Step 55 continue gt Move the SDS to a different subnet and retest Press Next to continue gt Ignore the problem and continue installation Press Next to continue Page 44 WTS SDS User s Manual Figure 41 Network Connectivity Test Failed screen CyberResearch Serial Device Server Installation Wizard 2 x Network Connectivity Test Failed The
72. ge using the last known search configuration Click Next to continue lt a Back Next gt Help X Cancel Description The Search network for Serial Device Servers screen displays Go to o Step 10 Page 35 Installing the device drivers Figure 38 offers you three options to locate your new SDS gt Find an SDS that is plugged directly into your computer s NIC gt Find an SDS that is attached to a remote subnet gt Select your SDS model from a list of all supported serial device servers Step Procedure WTS SDS User s Manual Figure 33 Locate the Serial Device Server screen Locate the Serial Device Server Choose one of the options to find the SDS C Search for an SDS attached to a remote subnet C Manually select and install from a list of all supported serial device server models Use this method to connect an SDS directly to your computer s network interface card and locate it regardless of its current network configuratian Click Next for more information on the direct discovery method Help lt u Back Next a gt X Cancel 3 Description Step 42 Select one of the following options gt Search for an SDS attached directly to The Locate the Serial Device Server my computer Recommended using direct discovery screen displays Press Next to continue Continue with Step 43 gt Search for an SDS attached to a The Locate the Serial Devi
73. guration of the SDS is acceptable with your network administrator Use the Change Properties button to modify the configuration it ea 254 144 001 Tea 254 144 247 Jo Change Properties Click Next to accept the network configuration your DHCP server is not configured to assign the same address to the SDS every time communication with the SDS may fail should Help the SDS ever be reset Step Procedure Description Step 16 Note the TCP IP configuration parameters The SDS initially ships with a DHCP October 2006 gt Ifyou need to change the parameters press the Change Properties button gt Ifyou are satisfied with the parameters press the Next button One of two possible screens displays depending on whether your address type is Static Address or Assigned by DHCP address type Note If the SDS is attached to a network utilizing a DHCP server it will ask for and obtain a valid IP address from that server If not the SDS will default to the IP address 192 168 192 168 The Internet Protocol TCP IP Properties dialog box displays Continue with Step 17 If your address type is Static Address the Install the Device Drivers screen displays Go to o Step 27 If your address type is Assigned by DHCP the DHCP server will assign an Page 21 Installing the device drivers Step Procedure Figure 14 shows the current configuration
74. h routers is prevented by the Time To Live TTL scheme Each router decrements a packet s TTL value and only October 2006 WTS SDS User s Manual Step Configuring the SDS using a Web interface forwards those packets whose TTL value is greater than the threshold configured on the router UDP has three possible modes of communication that you select according to the IP UDP address you enter gt Point to point key in a specific device s address to communicate only with that device gt Broadcast key in the broadcast address of 255 255 255 255 to send to all devices listening for the transmission gt Multicast key in an address in the assigned UDP range of 224 0 0 0 239 255 255 255 to send to several devices with the selected address Procedure Description Q Preliminary Step October 2006 Select Serial Ports from the selection bar Note Setup screens vary slightly between RS 282 and RS 282 422 485 MED units If you have an RS 232 422 485 MED SDS the Configure Serial Port Interface step will display so that you can select between RS 282 and RS 422 485 operation If you have an RS 232 SDS the Configure Serial Port Interface step will not display and you will not be presented with any RS 422 485 configuration options The Serial Port Setup screen shown on the following page displays Note Click on a link to see a pop up help screen for that item For example if you cl
75. he LEDs and their meaning Table 1 SDS LED codes LEDs Link green Speed amber Data red green Status green The Status LED also works in conjunction with the Reset button as follows 1 To restore the SDS to the factory default configuration push in and hold the Reset button When the Status LED starts flashing slowly and before it starts flashing rapidly release the button The SDS then restarts automatically 2 To restore the SDS to the factory default firmware revision push in and hold the Reset button When the Status LED changes from a slow flash to a rapid flash release the button The SDS then restarts automatically Meaning On steady connected to network On steady for Wi Fi SDS units gt Infrastructure SDS is associated with Access Point gt Ad hoc SDS has found device to communicate with Off 10 Mbps network connection established if Link LED is on On steady 100 Mbps network connection established Red RS 232 connection Green RS 422 485 connection Blinking data activity On SDS is up and running If the Reset button is held during the first 10 seconds of bootup the Status LED flashes at a rate of 1 flash every 2 seconds for 10 seconds If the button is released during this time period the configuration is reset to factory defaults If the Reset button is held past the first 10 seconds of bootup the LED flashes faster at a rate of 1 flash every seco
76. hese four parts gt Network manager One or more workstations used to monitor and manage the elements comprising a network gt Managed system Composed of managed devices on the network running the agent process such as an SDS gt Management Information Base MIB Standard organization scheme for storing data records an SDS device with a firmware revision of 5 0 and above supports MIB II gt Network management protocol SNMP is a set of rules governing the exchange of management information between a network manager and the elements of a managed system The SDS supports MIB II which is a standard set of statistics It includes information on system interfaces address translation IP ICMP TCP UDP transmission and SNMP group information For example the agent running on the SDS collects network statistics including the amount of data transmitted and received the number of frames that contain errors the percentage of utilization of the network maximum packet size speed MAC address and whether the device is up and working The agent provides a whole tree of information that a management network host can retrieve using the Get command In addition to providing information upon request the SDS supports a cold start Trap which is a spontaneous message the SDS initiates whenever it boots up Wi Fi short for wireless fidelity allows Wi Fi enabled devices to connect to an Ethernet Internet network without cab
77. ick on the Raw UDP link the following help screen pops up A Raw UDP Help Microsoft Inter DEAK Raw UDP Help Raw UDP mode is used by applications that wish to communicate with the SDS without any custom protocol overhead In this mode only the data that will be sent over the serial port or received on the serial portis sent using the UDP protocol Raw UDP can operate in one of three different modes which is determined by the type of address entered into the UDP IP Address selection field The three different modes are point to point broadcast and multicast Page 69 Configuring the SDS using a Web interface Note Click on a link WTS SDS User s Manual Figure 56 Serial Port Setup screen for Raw UDP mode Serial Port Setup 1 Select Serial Port to see a pop up help screen for that item Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 2 Select Operating Mode Normal Tunneling Raw TCP Auto TCP Raw UDP 3 Configure Operating Mode Rate Multiplier Performance Selector HeartBeat Time f Balanced Auto Iv Low Latency 45 Baud Rate Parity Data Bits Stop Bits Flow Control 38400 Noe i0 1 None M UDP IP Address UDP Port TTL 0 0 0 0 ff 4 4 Configure RS422 485 Settings Interface Duplex Mode Connector Setup 2 or 4 Wire Selection J RS232 rut W Loopback All 2 wire RS422 485 Full Modem Control 4 wire 5 Save Changes
78. igtialsccccss cccossasdeccasesdccsaasacccoasanscectagacacadaassccduagsseceagagascctenaasecieadescstadanecd 12 Table 7 Class A B and C address masks n ccccccccccccccccccccccccccccseccccsesesescsescsesesesesescecssesseseueuseeusseueusseasaes 49 Table 8 Complete list of address maskS ccccsccccesssscecessseeeceesseeeeescsueeecessseeecseseeesesceeeeseseeeeesseeeenees 49 October 2006 Page iii WTS SDS User s Manual Introduction A typical scenario You have a serial device that is operated by a PC The application software on the PC talks to the serial device using COM port 3 Unfortunately anyone who wants to communicate with that device must come to the local PC This can be very time consuming if the serial device is located in a remote area and expensive if you need a PC for every serial device A Device Server eliminates the need for a local PC and allows anyone with the proper application software the CyberResearch Device Server drivers and authorized access to the network to communicate with the serial device October 2006 Introduction CyberResearch s line of Serial Device Servers SDS is designed to network enable any device currently using RS 232 or RS 422 485 serial communications protocols Our Device Servers provide industry leading hardware and user friendly software to make connecting your serial devices to an Ethernet network a surprisingly simple process There are many re
79. isplays left panel Figure 47 SNMP Setup screen SNMP Setup Enable SNMP System Group Information Contact Location Management Host Trap Destination _ IP Address o jo jjo Jo Community Name public Security a Accept SNMP Packets from any Host If this option is used then the SDS will accept SNMP packets from any Management Host not just the Management Host IP address provided above Community name must always be provided Submit Step Procedure i Description Q Step1 Enable or disable SNMP in the SDS By default SNMP is disabled and the gt Select the Enable SNMP checkbox to checkbox is cleared enable SNMP Continue with Step 2 gt Clear the checkbox to disable SNMP Goto Step 5 Q Step2 Enter the System Group information gt Contact gt Location Page 52 The Contact should be the person responsible for the operation of the SDS The Location could be as general as Italy or as specific as the 3r floor storage closet Note The System Group Description is the same as the SDS Descriptive Name which you can set on the Administration screen October 2006 WTS SDS User s Manual Step_ Q Step 3 Q Step 4 Q Step 5 October 2006 Procedure Enter the Management Host Trap Destination information gt IP Address gt Community Name Enable or disable Security gt Check to allow the SDS to accept SNMP packets from any host in the same community group gt Clear the check box to allow the S
80. isture You can operate an SDS at temperatures between 0 to 70 C Do not leave an SDS where moisture can condense on it Handling the SDS The following information can help you to use the SDS in a reliable trouble free manner gt Make sure the SDS is off before you connect or remove the Ethernet cable gt Make sure that all serial devices are connected correctly gt Protect the SDS from excessively dirty or damp conditions gt Donot drop strike or handle the SDS roughly Handle it like any other piece of sensitive electronic equipment Moving the SDS Follow these steps if you need to move your SDS or prepare it for shipment gt Disconnect the power cable gt Disconnect all other cables gt Ifyou are shipping the SDS use the original packing material and container If you no longer have the original packaging use a sturdy carton and sufficient packing material to protect the SDS during shipment Cleaning the SDS Clean the outside of the SDS as needed with a slightly moist soft cloth Do not use solvents or abrasive cleaners Servicing the SDS There are no user serviceable parts in the SDS Contact CyberResearch for repair Be sure to obtain an RMA number from CyberResearch technical support before returning your SDS for service Page 84 October 2006 WTS SDS User s Manual Appendix A Specifications LAN interface Serial interface RS 232 EIA 232 RS 232 422 RS 485 Parity Stop bit
81. les or wires You can use a Wi Fi network to connect these devices to each other to the Internet and to wired networks Wi Fi is a fast powerful reliable and secure alternative to wired communication CyberResearch s Wi Fi enabled SDS devices provide serial to wireless network connectivity They enable you to connect to and communicate with your serial devices over 802 11b wireless networks These units all have a W incorporated in their names such as WTS 1601 There are two access modes you can use with your Wi Fi SDS depending on whether or not an access point AP is involved gt Infrastructure uses an access point to link the SDS to other network devices For example an SDS connected to a POS device by a serial cable Page 5 Introduction WTS SDS User s Manual will send and receive POS data through an AP to a wireless network Any PC connected to that network either by a wired connection or via an AP can communicate directly with the POS device Optional WEP and WPA security protocols can encrypt data to protect it during transmission from the SDS to an AP gt Ad hoc directly links a SDS with another device without going through an access point For example if you connect a security camera s serial port to an SDS a wireless PC can connect directly to the security camera through the SDS without ever going through an AP Before an SDS can communicate on an 802 11b wireless network the WLAN settings mu
82. lliSock SDK You will find directions for configuring ports in Tunneling Raw TCP Auto TCP and Raw UDP modes in the following sections The auto setting has no effect on the baud rate you set However if you select X2 X4 or X8 the baud rate of the serial port will be the baud rate that you set multiplied by 2 4 or 8 respectively Note Forcing a change in the data rate may cause communication problems with some October 2006 WTS SDS User s Manual Step Q Step 3b Q Step 8c Q Step 4a MEI only Q Step 4b MEI only Q Step 4c MEI only Q Step 4d MEI only Step October 2006 Procedure Click on the desired Performance Selector Set the Heart Beat Time to a value from 1 to 65534 seconds Default is 45 seconds Note Use a value of 0 to disable the heartbeat timer Configuring the SDS using a Web interface Description serial devices If this is the case change the setting back to Auto Recommended Choose balanced mode except in those cases where the serial device cannot tolerate the slight delays inherent in normal TCP IP operation Balanced mode offers excellent performance for most applications Low Latency mode heavily favors responsiveness over throughput Heartbeat messages help detect when a connection has been lost between the PC driver and the SDS If you need quick notification that the connection has been lost set this timer to a shorter value If you are more
83. located on the Device Server Plug in the network Ethernet cable and power source and load the CyberResearch device drivers onto a host PC anywhere on the network using the instructions provided The CyberResearch device drivers will install the SDS serial ports as if they were additional local COM ports in Windows Simply change the settings in the serial device s application software to look for the serial device on the new COM port It s that easy Page 1 Introduction WTS SDS User s Manual Understanding how virtual communication ports work Note CyberResearch Device Server technology now allows access to individual serial devices by anyone with access to the network on which they are installed Note Anyone in your organization with a PC can connect to the serial device over the network just as though the two devices were directly connected Note A protocol is a set of rules that notifies a transmitting device and a receiving device that the other is present and ready to exchange information when the exchange is complete and whether it was successful Single port Device Servers allow you to network individual serial devices such as printers simple terminals or medical monitoring equipment that were previously accessible only via a direct link According to Dataquest a Device Server is a specialized network based hardware device designed to perform a single or specialized set of functions with client
84. loses the connection The October 2006 WTS SDS User s Manual Step Q Preliminary Step October 2006 Configuring the SDS using a Web interface Auto TCP Timeout is used only in Data mode not in the DSR mode Procedure Click on Serial Ports in the selection bar Note Setup screens vary slightly between RS 282 and RS 282 422 485 MEI units If you have an RS 232 422 485 MED SDS the Configure Serial Port Interface step will display so that you can select between RS 282 and RS 422 485 operation If you have an RS 232 SDS the Configure Serial Port Interface step will not display and you will not be presented with any RS 422 485 configuration options Description The Serial Port Setup screen shown on the following page displays Note Click on a link to see a pop up help screen for that item For example if you click on the Auto TCP mode link the following help screen pops up Auto TCP Help Microsoft Inter DEAR Auto TCP Help In Auto TCP mode the SDS will act as a client and connect to a server at the TCP address and port specified when DTR is active or when data is received on the serial port depending on the mode In auto TCP mode communication between the server and the SDS client is performed without any custom protocol overhead In this mode only the data that will be sent over the serial port or received on the serial port is sent over the TCP connection In Auto TCP mode the
85. mote Reset Remote Reset Reset Press to perform a reset of the Serial Device Server Step Procedure Description Q Step3 Press Reset to reset your SDS The SDS must be reset to implement the new firmware Page 78 October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Contacting CyberResearch As mentioned in the note at the beginning of Configuring the SDS using the Web interface the firmware for your device is developed by a third party Please do not use their contact information should a question or issue arise concerning your device Always contact CyberResearch Inc with any questions or problems pertaining to your product Figure 69 Contact Us screen Contact Us grate Headquarters o Industrial Parkway Ohio 44236 Contact Information CyberResearch Inc www cyberresearch com 25 Business Park Dr Branford CT 06405 USA Toll Free 800 341 2525 203 483 8815 9am to 5pm EST FAX 203 483 9024 October 2006 Page 79 Troubleshooting and Maintaining an SDS WTS SDS User s Manual Troubleshooting and Maintaining an SDS Troubleshooting an SDS Note Any unauthorized repairs This section lists some common problems and their causes If the or modifications will void the information below does not provide a solution contact CyberResearch SDS warranty technical support Problem Cause Solution The SDS does not gt The SDS or the 1 Make sure that the power source is properly
86. mple if you click on the Normal Mode link the following help screen pops up Normal Mode Help Microsoft I BER Normal Mode Help 422 485 configuration options Normal mode of operation to use if connecting Figure 52 Serial Port Setup screen for Normal mode Serial Port Setup 1 Select Serial Port Port 1 Port 2 Port 3 to see a pop up help screen for that item Step Q Step 1 Q Step 2 Q Step 3a Page 56 2 Select Operating Mode Normal Tunneling 3 Configure Operating Mode Rate Multiplier Balanced Port 4 Performance Selector Port 5 Port 6 Port 7 Port 8 Raw TCP Auto TCP Raw UDP HeartBeat Time Auto_E Low Latency 45 4 Configure Serial Port Interface Interface Duplex Mode Connector Setup 2 or 4 Wire Selection RS232 Fu W Loopback All 2 wire RS422 485 i 2 Modem Control 4 wire 5 Save Changes Save Procedure Description Click on the serial port you want to configure Click on the Normal Operating Mode selector Configure the Operating mode Click on the desired data Rate Multiplier Your choices are gt Auto Recommended gt Force X2 mode gt Force X4 mode gt Force X8 mode Clicking on a port number highlights and selects that port The selections on the screen are automatically populated with the parameters for the selected port Select Normal mode if you are using the CyberResearch virtual COM port drivers or Inte
87. mpt informs you that the Wizard is ready to check the IP connectivity of the SDS The wizard will perform an IF network connection test to verify communication between the SDS and this computer Ifthis testfails you will be presented with options to resolve the issue ICyberResearch Serial Device Server Installation Wizard Network Connectivity Test Check for proper IP address routing Click Nextto start the IP Address Test Help Step Procedure Step 24 Press the Next button to run the IP connectivity test lt a Back Next a gt X Cancel Description The Retrieving Unit Configuration pop up box displays briefly Continue with Step 25 Figure 20 Retrieving Unit Configuration pop up box Figure 20 shows the Retrieving Unit Configuration pop up box This box shows the configuration retrieval progress and closes Update progress Retrieving SDS Unit Configuration marannan o o oooO when it is complete Close Step Procedure Step 25 Depending on whether the test passes or fails one of two screens displays gt TCP IP Network Configuration Parameters gt Network Connectivity Test Failed October 2006 Description If the test passes the TCP IP Network Configuration Parameters screen displays Continue with Step 26 If the test fails the Network Connectivity Test Failed screen displays Go to o Step 55 Page 25 Installing the device drivers
88. n to modify the configuration it necessary gt Default gateway Address Type fBtaticAddress JS changa Properties IP Address 169 254 144 001 Subnet Mask 255 255 255 000 Default Gateway 169 254 144 249 Click Next to accept the network configuration Help lt Back X Cancel Step Procedure Description Step 38 If you are satisfied with the parameters The Rerun network connectivity test pop press Next to continue up box displays Continue with Step 39 If you are not satisfied press Change The Internet Protocol TCP IP Properties to change the TCP IP Properties dialog box displays properties Go to o Step 32 Figure 30 Rerun network connectivity test pop up box network connectivity test pop up box i Since the network configuration of the SDS has changed the wizard is now going to re run the network connectivity test Step Procedure Description Step 39 Press OK The Network Connectivity Test screen displays Go to o Step 14 Page 34 October 2006 WTS SDS User s Manual Figure 31 shows DHCP server confirmation pop up box Only answer Yes if you are sure that the DHCP server will always assign the same IP address to the SDS Installing the device drivers Figure 31 DHCP confirmation pop up box LZ x 2 Your SDS is configured to obtain its IP address From a DHCP server In order For this configuration to work the DHCP server must be configured to always as
89. nd for 10 seconds If the button is released during this time period the SDS is reset back to the factory default firmware revision Page 9 Introduction WTS SDS User s Manual Locating serial and network ports Serial port s Note The location of the serial port s varies depending on the model Figure 3 and Tables 3 and 4 show the RS 282 422 485 DB 9 pinouts and signal descriptions Note Pins labeled NC are indeterminate in two wire mode and should be left unconnected Page 10 SDS serial ports connect via cables to your serial device s The number of these ports will vary depending on the SDS model All SDS models come with DB 9 serial port connectors RS 232 M models include adapter plugs to convert the DB 9 connectors to RJ 45 connectors See Making connections on page 13 for directions on connecting an SDS serial port to a serial device The following figures and tables show the serial port pinouts for RS 232 and RS 232 422 485 applications Figure 2 DB 9 pinouts O O Table 2 RS 232 signals on DB 9 connector RS 232 signal description DB 9 Data Carrier Detect DCD Receive Data RxD Transmit Data TxD Data Terminal Ready DTR Signal Ground GND Data Set Ready DSR Request To Send RTS Clear To Send CTS Ring Indicator RI ojoon iain AJN e Table 3 RS 422 485 signals on DB 9 connector RS 422 485 signal description DB 9 RS 422 485 signal description
90. net connection Procedure Make sure the serial device you are connecting to the SDS is turned off Connect a serial cable between the SDS and your serial device Connect an Ethernet cable between your Ethernet outlet and the SDS 10 100 port Insert the power source jack into the power plug on the back of the SDS Plug the power source into a wall socket Power up the serial device Description The SDS should be unplugged See Serial port s on page 10 for pinout and connector information The Ethernet port is located on the back panel An SDS requires a 5 VDC 2 A 10 W max power source The power source ships with the SDS The SDS powers up automatically Now you are ready to install the device drivers Page 13 Enabling Wi Fi Device Servers WTS SDS User s Manual Enabling Wi Fi Device Servers Note Wi Fi Device Servers link via an AP in Infrastructure mode they connect directly to another device in Ad hoc mode Note In Ad hoc mode the Link LED on the Ethernet port will glow green when your wireless SDS finds and communicates with another device Page 14 CyberResearch s Wi Fi Device Servers need to have a wireless network connection established before they can be configured for use To enable the wireless connection you need to obtain the SDS IP address as outlined below Once you have the IP address you can configure the SDS for wireless communications via the Web interface
91. nstallation is completely finished Note also that there is no need to reboot your machine after installing the first SDS Only subsequent installations require rebooting Step Procedure Step 28 Win 2000 XP Manager panel Click Finish to close the Installation Wizard Step 28 Win NT only Win NT Device Manager Installation Wizard Step 29 Win NT only Win NT screen when the Device Manager installation is finished October 2006 Page 27 Installing the device drivers Win NT Device Manager Note Use the Device Manager only to make changes to PC related settings such as port numbers Any settings related to the SDS such as IP address should be made only through the Web interface Note Remember only use the Web interface to make changes to the SDS configuration WTS SDS User s Manual Windows NT does not provide a Device Manager however you can use CyberResearch s Device Manager to manage all the CyberResearch devices installed on your machine Double click the Device Manager DM icon on your desktop to launch Expand the CyberResearch Device Server group at the bottom Select your Device Server and click Properties Four tabs display gt General information on device type manufacturer location and device status gt Driver information on drivers used including location and version gt Resources COM port enumeration and first port number gt SDS Configuration network informati
92. nt however your application program must handle all error processing and retransmission CyberResearch supports the following modes of UDP communication gt Multicast transmits to specified group of recipients gt Broadcast transmits to unspecified recipients gt Point to Point transmits to one recipient CyberResearch s SDS ships with device drivers for Windows 2000 Windows NT4 Windows XP and Linux Other operating systems can access the SDS using Raw TCP mode or the IntelliSock TCP socket services CyberResearch will provide reference materials and utilities to assist those who wish to do so Contact our sales department for details on current software offerings Most device drivers are available for download from the CyberResearch World Wide Web site at http www cyberresearch com CyberResearch Device Servers can connect virtually any serial device to any standard Ethernet network Intranet or Internet using TCP IP protocols The following list details some of the serial devices an SDS can bring to your fingertips Security system alarm access control devices Industrial computers and sensors Point of Sale POS peripherals Time clocks VVVV Banking peripherals and ATM machines v y Medical equipment The SDS communicates over an Ethernet network using the standard IP and TCP protocols to ensure data integrity and accurate targeting An SDS supports the following protocols gt Network addressing
93. oard module or power supply 4 Isolate problem areas that are not working as you expected 5 Have the source code to the program you are having trouble with available so that preceding and prerequisite modes can be referenced and discussed 6 Have the manual at hand Also have the product s utility disks and any other relevant disks nearby so programs and version numbers can be checked Preparation will facilitate the diagnosis procedure save you time and avoid repeated calls Here are a few preliminary actions you can take before you call which may solve some of the more common problems 1 Check the PC bus power and any power supply signals 2 Check the voltage level of the signal between SIGNAL HIGH and SIGNAL LOW or SIGNAL and SIGNAL It CANNOT exceed the full scale range of the board 3 Check the other boards in your PC or modules on the network for address and interrupt conflicts 4 Refer to the example programs as a baseline for comparing code CyberResearch Inc 91 25 Business Park Drive P 203 483 8815 F 203 483 9024 Branford CT USA www cyberresearch com WTS 160xE Series CyberResearch Data Acquisition Intentionally Blank 92 Copyright 2006 CyberResearch Inc Cyber Research Data Acquisition WTS 160xE Series Warranty Notice CyberResearch Inc warrants that this equipment as furnished will be free from defects in material and workmanship for a period of one year from th
94. on Step 45 Select one of the three following options gt The SDS is preconfigured for the The Describe the Remote Subnet screen remote subnet displays Continue with Step 46 Press Next to continue gt The SDS is set to use DHCP The Describe the Remote Subnet screen Press Next to continue displays Continue with Step 46 Note If DHCP is disabled on the SDS press the Reset button on the back to enable it gt Neither of the above The Locate the Serial Device Server Press Next to continue screen displays Go to o Step 48 Page 38 October 2006 WTS SDS User s Manual Installing the device drivers Figure 36 Describe the Remote Subnet screen Figure 36 explains how to Describe the Remote Subnet C gather the information you need to search for your SDS on The wizard needs the subnet s IP configuration information to continue a remote subnet In order for the wizard to locate an SDS on a remote subnet some basic information is needed about the subnet Use a computer or other network device on the target subnetto retrieve the subnet s default gateway address and subnet mask parameters Your network administrator may be able to provide you with these values as well Enter the information in the boxes below Using these values the wizard will search the entire remote subnet The time required to perform the remote search will vary depending on the range of possible P addresses exposed by the subne
95. on in the top right corner of this program and then clicking on the item for which assistance is needed You must run this wizard on each computer that will access the serial ports on the SDS Step Procedure Step 5 Click the Next button to continue Figure 8 Prepare to Install screen Figure 8 illustrates the Prepare to Install prompt Be sure to Prepare to Install ead E IAR carefully Attach and power up the Cyber SDS Click Next to continue X Cancel Description The Prepare to Install screen displays Continue with Step 6 Cyber Research Serial Device Server Install Wizard Q before proceeding Locate your quick start guide Follow the procedures shown for unpacking your new SDS and connecting itto your network Attach the SDS atthe desired installation location on your network using a standard Ethernet cable If itis not possible to attach the SDS to the final location atthis time then configuration of the SDS may be completed by either attaching the SDS directly to your computers network interface card using the provided cross over cable or by attaching the SDS to a hub on your local subnet using a standard Ethernet cable Attach the power cable and wait forthe green Status LED to illuminate before proceeding Note Press the Help key for additional information as you go through the installation procedure Step Procedure Step 6 Connect the Ethernet port on your SDS to one of the following
96. on including MAS address IP address subnet mask and default gateway The SDS Configuration tab will be the most useful to you You can differentiate between SDS units using the MAC address which is equivalent to the serial number The Diagnostic Tools button runs a Ping test Use the Web Interface button to bring up the Web interface See Configuring the SDS using the Web interface on page 45 for details on using this interface Use the Advanced button to repair a broken connection For instance if the SDS IP address changes and your DM can no longer find it you can search for the SDS and note its changed IP address Win NT Changing port numbers Page 28 Click on the first port to see its designated port number You can use the DM to change the port numbers if necessary Changing the first port causes the others to change sequentially See page 45 for details October 2006 WTS SDS User s Manual Uninstalling your SDS Installing the device drivers Uninstalling from Windows XP 2000 Uninstalling from Windows NT4 October 2006 Follow these steps in the event that you need to uninstall or reinstall the SDS software on a Windows XP or 2000 system 1 2 3 4 on From the Control Panel select System Click on the Hardware tab Click on Device Manager Expand Multi port serial adapters and select your CyberResearch Device Server Right click and select Uninstall At the Confirmation screen click OK
97. onfiguration The Information pop up box displays Continue with Step 36 Figure 28 Information pop up box Figure 28 warns you that the mm xi SDS needs time to reset Wait until the status LED glows Please wait For the SDS to restart before proceeding The SDS 3 green Status LED will illuminate once the SDS is ready green before pressing OK IF you cannot physically check the SDS status wait approximately one minute before proceeding Step Procedure Description Step 36 When the Status light glows green press This indicates that the SDS is ready OK Continue with Step 37 Step 37 Depending on your path to this step one of three possible screens will display gt TCP IP Network Configuration Continue with Step 38 Parameters gt Reconfigure the Serial Device Server Go to o Step 30 gt SDS Wizard Information Go to o Step 41 October 2006 Page 33 Installing the device drivers WTS SDS User s Manual Figure 29 TCP IP Network Configuration Parameters screen CyberResearch Serial Device Server Installation Wizard 2 x Figure 29 shows the TCP IP network configuration parameters TCP IP Network Configuration Parameters ce including the following Verify the network configuration gt Address type gt IP Address The IP connection test passed Please verify the network configuration of the SDS is acceptable gt Subnet mask with your network administrator Use the Change Properties butto
98. oto Step 11 For Wireless Setup continue with Step 5 Configuring the SDS using a Web interface Description The Address mask is a string of 0 s and 1 s that screens out the network part of an IP address so that only the host computer part remains Most people select the Class C Address mask gt Class A 24 bits gt Class B 16 bits gt Class C 8 bits Table 7 Class A B and C address masks Class Host bits visible Address mask A 24 255 0 0 0 B 16 255 255 0 0 C 8 255 255 255 0 Table 8 Complete list of address masks Address mask Host bits 255 255 255 252 2 255 255 255 248 3 255 255 255 240 4 255 255 255 224 5 255 255 255 192 6 255 255 255 128 7 255 255 255 0 8 255 255 254 0 9 255 255 252 0 10 255 255 248 0 11 255 255 240 0 12 255 255 0 0 16 255 254 0 0 17 255 128 0 0 23 255 0 0 0 24 Before the SDS can communicate on an 802 11b wireless network the WLAN settings must match the wireless network By default the SDS is set to Infrastructure network mode and its SSID which is its wireless Network Name is blank This allows it to connect to any available wireless network Page 49 Configuring the SDS using a Web interface Step Q Step 5 Q Step 6 Q Step 7 Q Step 8 Q Step 9 Q Step 10 Page 50 Procedure Configure the SSID network name Select the Access Mode gt Infrastructure using the access point If using Infrastr
99. p 3f a Step 3g Q Step 3h Q Step 31 Q Step 3j Q Step 3k October 2006 Procedure Set the Heart Beat Time to a value from 1 to 65534 seconds Default is 45 seconds Note Use a value of 0 to disable the heartbeat timer Set the Baud Rate Set the Parity Set the Data Bits Set the Stop Bits Set the Flow Control Set the UDP IP Address These are your options gt Multicast gt Broadcast gt Point to point Set the UDP port designation Set the TTL value Configuring the SDS using a Web interface Description responsiveness over throughput Heartbeat messages help detect when a connection has been lost between the PC driver and the SDS If you need quick notification that the connection has been lost set this timer to a shorter value If you are more concerned about network traffic set this timer to a longer value The SDS and the serial device s to which it is attached must use the same serial connection speed Parity can be odd even or none Data Bits can be 7 or 8 Stop Bits can be 1 or 2 Flow control determines the handshake method used between the SDS and the serial device s to stop the serial input output process This selection determines the destination IP address where data will be sent For multicast enter a valid multicast IP address 244 0 0 0 239 255 255 255 to broadcast data to a specific multicast group For broadcast enter 255 255 255 255 to broadcast the seri
100. processor is up and running Link green indicates when a network link has been established located in the Ethernet connector gt Speed amber differentiates between 100Base T glowing and 10Base T off Ethernet connection speeds located in the Ethernet connector The DB 9 serial port s connect to your serial device s and can support RS 232 RS 422 or RS 485 connections They are located either to the left to either side of the Ethernet port or on the front panel depending on the model The RJ 45 Ethernet jack connects the SDS to the Internet or to your Intranet It has two small status LEDs Link green and Speed amber The power jack should be connected to a 5V power source as provided with the SDS The Reset button puts the SDS through a reset cycle and can also restore the SDS to the factory default settings The information label not shown is on the bottom of the SDS It includes the following MAC address Serial number Certifications Pinout diagram VVVV Page 8 October 2006 WTS SDS User s Manual Understanding LED codes Note If you press and immediately release the Reset button the SDS restarts automatically with no changes Also if you continue holding the Reset button longer than 20 seconds the Status LED stops flashing and no changes are made October 2006 Introduction The SDS LEDs inform you of the communications status and activity of the SDS The following table lists the possible states of t
101. rd has Web access to the SDS Showing users Step Procedure Description Q Preliminary Click on Admin in the selection bar and The Show Users screen displays Step then select Show Users from the left Passwords appear as asterisks panel Figure 61 Show Users screen Show Users User ID Password Step Procedure Description Q Step1 Make note of any users you want to add Write down the user s name exactly as it or delete Select Add Del Users to add or appears including any spaces remove users Adding users Step Procedure Description Q Preliminary Click on Admin in the selection barand The Add Del Users screen displays Step then select Add Del User from the left panel October 2006 Page 75 Configuring the SDS using a Web interface Step Q Step 1 Q Step 2 a Step 3 Step Q Step 4 Q Step 5 Deleting users Step Q Preliminary Step Page 76 Figure 62 Add Del Users screen Add Delete Users User ID Password Add O Delete Submit Procedure Enter the user name and password in the boxes provided Select the Add option Press the Submit key WTS SDS User s Manual Description Passwords appear as asterisks A network confirmation prompt displays Figure 63 Network confirmation prompt User Password e C Remember my password Procedure Enter the user name and password in the boxes provided If desired check
102. return to the You can also press the Backspace key to Ping Test screen return to the Ping Test screen Checking wireless status Step Procedure Description Q Preliminary Click on Diagnostics from the selection The Wireless Status screen displays Step bar and then click on Wireless Status from the left panel Figure 60 Wireless Status screen Wireless Status Signal Level 9 82 Quality Level 56 Signal Level dBm 56 Noise Level dBm 83 Transmit Channel 1 Step Procedure Description Q Step1 The wireless status displays the current channel number and a set of metrics that give an indication of the quality of the wireless connection Page 74 October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Performing administrative functions The Admin functions let you update the software assign a descriptive name to the SDS and manage users control who can access the SDS from the Web interface You can access these functions by selecting Admin from the selection bar Managing users Note You can create a Initially the SDS is configured to have no exclusive users This maximum of ten users for each means that anyone with the device drivers installed and who knows SDS the SDS IP address can use the Web interface to configure and manage the SDS You can create users to restrict this type of access to approved personnel only Once you create a user only someone using that user ID and passwo
103. rs Select Half Rx to only enable the transmit drivers when the SDS is transmitting receivers always enabled Select Half Rx Tog to disable receivers and enable the transmit drivers only when the SDS is transmitting Select Loopback All to internally loopback RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to receive CTS on the AuxIn signal Select 2 wire to use the transmit pair for both transmit and receive in RS 422 4885 Select 4 wire to use a separate pair of wires for transmit and receive in RS 422 485 Step 4 non MEl Step 5 MEI applies to all units Repeat the steps above for each port you need to configure and then press Save to implement all of your changes Close and re open the port to activate your changes That s it You re done Normal is the most common operating mode and the easiest to set up October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Running diagnostic tests Using the Port Status screen Step Procedure Description Q Preliminary Click on Diagnostics from the selection The Port Status screen displays Step bar Figure 57 Port Status screen Port Status Port ooo CT CC te D ag The Clear function is used to abort a user connection that is not responding Step Procedure Description Q Step1 Select the desired port Click on the port number Q Step2 Press the
104. s Speed October 2006 Appendix C 10 100 Base T EEE 802 3 auto negotiation and auto MDI MDIX RJ 45 Network connector Optional 802 11b wireless networking gt Fully independent ports on multiport models gt DB 9 male DTE configuration M models are supplied with 10 pin RJ 45 adapters that attach to the DB 9 connectors gt W models are equipped with 802 11b wireless networking capability gt Hardware flow control gt Full modem control Parity configurable as None Even Odd Data bits configurable as 5 6 7 8 Stop bits configurable as 1 1 5 2 Each serial port supports data transfer speeds of up to 921 6 kbps depending on flow control protocols used cable length and condition and other factors The aggregate throughput of all ports on any given Device Server is limited to approximately 5 Mbps Note The surge suppression SS option reduces effective baud rates to 115 2 Kbps maximum on each port Please contact Technical Support at support cyberresearch com for additional information Page 85 Appendix Signals Page 86 C RJ 45 DB 9 12345678910 j CEE View looking into the connector RS 232 Pin RS 422 485 signal WTS SDS User s Manual RS 422 485 signal signal 4 wire mode 2 wire mode RI 1 TxD Transmit Receive Data Data RTS 2 AuxOut N C DTR 3 AuxOut N C GND 4 GND Signal Ground GND TxD 5 TxD Transmit Receive Data Data RxD 6 RxD N C
105. s Normal mode Note Normal is the standard connection mode for an SDS Tunneling mode Note In Tunneling a master sends out the configuration information to a slave so that the slave can communicate with it Raw TCP mode Note You could use Raw TCP if you were running a simple custom TCP application Auto TCP mode Note Auto TCP is the only communication mode that lets an SDS initiate the connection October 2006 Normal Tunneling Raw TCP Auto TCP and Raw UDP are all different schemes to make a serial connection across a network using one or more Serial Device Servers If you use CyberResearch s virtual COM port drivers or the IntelliSock SDK see TCP socket services IntelliSock on page 6 you should use the Normal mode to make your network connections Normal mode is used in the vast majority of applications Unless you are certain that you need to use a different mode go ahead and configure your SDS in Normal mode This mode allows for complete software control of the serial port by an application program Serial Tunneling allows two Device Servers and their Ethernet TCP IP connection to act like a direct cable connection between two serial devices No host computer is required Tunneling is very simple to use Using the SDS web interface designate one SDY serial port as the tunneling master and the other SDS port as the tunneling slave Configure the master with the serial port settings
106. s cceaavesncuatase sceaanauaeaaasssecdavvaneein 17 Figure 8 Prepare to Install SCre D c cc ccccececsessecececeeeseeeeennnaecececeseeeeneaececeeeseeeeseaaeceeeesensenseeeeeeeesseeeees 17 Figure 9 Search network for Serial Device Server S sereen cc ccccccceceeceesssssceseeeceeeensssaeeeeeeeeeeees 18 Figure 10 Where is the Serial Device Server attached screen ccccccssscccesssececeestececeeseeeeesseeeeseaaes 19 Figure 11 Network Connectivity Test sereen ccccccccssceeeessececeesseeecsesseceeeesaeeeesesaeeecsesaseeeesesseeeesaaes 20 Figure 12 Retrieving Unit Configuration pop up DOX cccccccccessssssseceecceceesenseeceeececsesensesssseeeeeeeeseneas 20 Figure 13 TCP IP Network Configuration Parameters screen cccccssscccesssececeesseeeeeseseeecessseeeensaaes 21 Figure 14 Internet Protocol TCP IP Properties dialog box cccccccccessscecessseceeeesseceesesseeeenssseeeeseaaas 22 Figure 15 Restart confirmation pop up D0X ccccssccccesssececeessececsesseceecseaececsesaeeecsesaeeeesesaeeeeseseseneesaes 23 Figure 16 Information pop up DOX ccscccccssssecessessececeeseeecseaececsesaeeecsesseeeesesseeecsesseeeesesueeeensaaeeeeeeaaes 23 Figure 17 TCP IP Network Configuration Parameters screen ccccsscccceesssceceesseeeeeessseeeenesseeeensaaes 24 Figure 18 Rerun network connectivity test pop up DOK cccceceesssseceeececeesessseceeececceeeessstsaeeeeeeees
107. s on the ad hoc network must use the same setting Open mode disables encryption WEP provides basic encryption supported by nearly all 802 11 access points WPA PSK is more robust than WEP It is supported by many recently designed access points The passphrase can be as long as 68 characters The same passphrase must be used on the access point and on the SDS Sets the WEP key length to be used Selecting 64 bit activates the top row of hex number boxes Selecting 128 bit activates both rows October 2006 WTS SDS User s Manual Configuring the SDS using a Web interface Q Step 11 Enter the WEP Keys in hex These are two digit hex values that will be used for the WEP keys Valid characters are 0 9 a b c d e and f Q Step 12 Press Submit to configure the SDS with The IP Address Update successful screen your settings displays You must reset the SDS for your changes to take effect If you press the browser s Back button your original settings remain unchanged Note Press the browser s Back button to make no changes to the original settings Figure 44 IP Address Successful screen IP Address Update successful Serial Device Server must be reset to use new changes Click here to perform a remote reset of the adapter Step Procedure Description Q Step 13 Click on the link to reset the SDS The Remote Reset screen displays Figure 45 Remote Reset screen Remote Reset Reset Press
108. sign the same IP address to this SDS Otherwise if the DHCP server were to assign a different IP address to the SDS at a later time communication with the SDS would Fail Do you wish to continue installation with this configuration No Procedure Step Step 40 Otherwise press No Figure 32 informs you that the Wizard going to search for the SDS using the last known IP parameters Step Procedure Step 41 Press the Next button October 2006 Press Yes to have the DHCP server assign the IP address only if you are sure it will assign the same IP address each time Description If you answer Yes the DHCP server will assign the IP address for your SDS If this address changes communication with the SDS may fail The SDS Wizard Information DHCP screen displays Continue with Step 41 If you answer No you return to the TCP IP Network Configuration Parameters screen Go to no Step 16 Figure 32 SDS Wizard Information DHCP screen 21x The SDS has been configured to obtain an IP address fram a DHCP server and was reset to activate this configuration Under these conditions the DHCP server may have changed the IP address assignedtothe SDS CyberResearch Serial Device Server Installation Wizard SDS Wizard Information The flow of the wizard is being re directed please read The wizard needs to locate the SDS once again on the network Atthis pointthe wizard will return to the SDS search pa
109. sover patch cable or a straight through cable will work Connect power to the SDS and confirm that it is ready to proceed Press Next to continue Continue with Step 44 The Status LED should glow green The Search network for Serial Device Drivers screen displays Go to o Step 10 Page 37 Installing the device drivers WTS SDS User s Manual Figure 35 Locate the Serial Device Server on a remote subnet screen CyberResearch Serial Device Server Installation Wizard Figure 35 explains the options you have to search for an SDS Locate the Serial Device Server on a remote subnet Search a remote subnet for your SDS An SDS physically located on a remote subnet must have its IP address subnet mask and gateway address preconfigured for use on that subnet Otherwise the messages used by the remote subnet search will not reach the proper destination A second option for remote subnet discovery of an SDS is available if a DHCP server is running onthe remote subnet By factory default an SDS will obtain its network configuration via DHCP lf you have disabled DHCP on the SDS you can revert the SDS to factory default settings by using the reset buttons Refer to the manual for details The SDS is preconfigured for the remote subnet The SDS is setto use DHCP Neither of the above Click Next to continue Help lt a Back Next i gt X Cancel Step Procedure Descripti
110. sscccessseceeesssseeeceeseeecssseeeceesaeeeesesaeeeecsesaeeeenesaeeeneaaes 76 Figure 64 Add Del Users sereen ccccccccssccecesssseceeeesseceeseaeeecessaeeecnssaaeeeceesaeeeesesaeeeceesaeeecsesaeseseaeeeeseaaes 77 Figure 65 Show Users SCreen sisecccavssccccsavsaccessasiccstaveaccasaasdcccecaasdecddavsdecesaasdecs cadeieceacavssccdeaasiccstaancedsaveacens 77 Figure 66 Set Descriptive Name SCLECM eccccccccssseccecessseceeeesseceeneaeeeeeesaeeeeceesaeeeseesaeeeesesaeeeeseaeeeeneaaes 77 Figure 67 Firmware Upgrade Screen ccccccccssscccssssececeesseceeesesseeeceeseeecesseeeeeesaeeeeeeesaeeeeessaeeeenesaeeeeseaaes 78 Figure 68 Remote Reset c cccccccccccsessececeeeceeeesenneeaeeeeeeeeeseesneaeeeeeeeeeeeeaaeeeeeeeseeeaeaaeceeeeseeeeaaeaeeeesenseeeaea 78 Figure 69 Contact US SCreen wiissccccavisccssaavicce cavinccaiaavaaceataavices EEN RAAEN NAL Ta TONNERRE ENESENN LET e Naa 79 Tables Table 1 SDS NH DE COA 9 Table 2 RS 232 signals on DB 9 connector ecccececssceeeesssececeeseeececaeeecessaeeeceeaueeeesesaeeeeseeseeesessaeeeses 10 Table 3 RS 422 485 signals on DB 9 connector eeccccecesssececeesseceeeesseeecessaeeesessaeeeeseueeeeseaeeeesesteeenees 10 Table 4 RS 232 signals on RJ 45 connector DB 9 to RJ 45 adapter cccccccscccccessseeeeeesseeeeessseeeeeees 11 Table 5 RS 422 485 signals on RJ 45 connector DB 9 to RJ 45 adapter ccecsscecceesseeeessteeeeeees 11 Table 6 RJ 45 Ethernet port s
111. st match those of the wireless network By default an SDS is set to Infrastructure network mode and its wireless Network Name SSID is blank which will allow it to connect to any available wireless network TCP socket services IntelliSock Note Note If you do not need the power of the IntelliSock interface the Raw TCP mode provides a simple way of using a direct TCP connection with the SDS IntelliSock the most flexible and powerful TCP socket services available for custom applications The SDS implements CyberResearch s IntelliSock TCP socket provides port services CyberResearch supplies device drivers for Windows 2000 NT4 XP and Linux to make the SDS look like it is a built in COM IntelliSock offers you the option of interfacing directly to the SDS through a TCP socket programming interface rather than using the Getting started virtual COM port device drivers IntelliSock can be used with any operating system that supports TCP IP communication Refer to the IntelliSock Software Developer s Kit SDK folder on the installation CD ROM for documentation and sample code Save the packaging in case you ever need to store the unit or return it to CyberResearch for service Unpacking your SDS Follow these steps to unpack your SDS Step Procedure Description Q Step1 Remove the SDS from the box Q Step2 Remove all packing material from the SDS Q Step3 Check the contents of the package to make
112. t and as a server As a client it connects to the server at the specified TCP address and port As a server it will accept a Raw TCP mode connection You can configure an SDS port to use either DSR or Data to initiate a connection As with Raw TCP you must configure all the connection information baud rate data bits and so forth on the Serial Port Setup page There is no way for the application to tell the SDS what to use for that serial port connection Auto TCP is also somewhat similar to Raw TCP in that only data passes through an SDS serial port there are no headers and no packet For this reason you cannot use Auto TCP with our virtual COM port drivers You can connect to the SDS via another host and use a port just as you would in Raw TCP The main differences between Raw and Auto TCP are that Auto TCP operates in two modes DSR and Data and that it can enable the SDS to initiate a connection gt Auto TCP DSR mode When the SDS port sees DSR become active raised it connects on its own to the end point specified by the IP address and TCP port on the Serial Port Setup Web page When DSR is de activated the SDS drops the network connection gt Auto TCP Data mode When an SDS starts receiving data on its serial port it connects to the end point specified by the IP address and TCP port on the Serial Port Setup Web page Auto TCP timeout When the specified number of seconds passes without any new data the SDS c
113. t mask Default Gateway Subnet Mask 255 255 255 000 Click Next to start the discovery process Help lt Back i X Cancel Step Procedure Description Step 46 Locate the target subnet s default You can get this address from a device gateway address already on the target subnet Your system administrator should also be able to provide this information Step 47 Enter the target subnet s default gateway The Wizard initiates a search of the address in the space provided specified target subnet Press Next to continue The Search network for Serial Device Servers screen displays Go to o Step 10 October 2006 Page 39 Installing the device drivers WTS SDS User s Manual Figure 37 Locate the Serial Device Server options screen Figure 87 illustrates the Locate the Serial Device Server Locate the Serial Device Server OF aaam You can eihar conme Discovery of your SDS on a remote subnet not possible the SDS to a local hub or switch or you can connect it F Based on your earlier selections locating and configuring an SDS is possible only ifthe SDS is directly to your computer connected to the same subnet as this computer Please select the most convenient method for attaching the SDS locally l Il plug the SDS into a local subnet hub or switch l Il connectthe SDS directly to my computer Click Next to continue Help lt a Back Next p gt X C
114. t side of Ethernet connector Network connection ON connected to network OFF not connected gt Speed right side of Ethernet connector Speed of network connection ON 100 Mbps OFF 10 Mbps gt Data Color RED if port is configured for RS 232 operation Color GREEN if port is configured for RS 422 485 operation Flashes when data is being sent or received on the serial port gt Status Off until box is running then turned on If the Reset button is pushed in and held the following occurs 1 Status LED flashes at a rate of 1 flash every 2 seconds for 10 seconds slow flash If Reset button is released during this time period the configuration is reset to factory defaults then the SDS automatically restarts 2 If Reset button is held past the first 10 seconds the LED starts to flash at a rate of 1 flash per second for 10 seconds fast flash If Reset button is released during this time period the SDS is reset back to factory default firmware revision then the SDS automatically restarts 3 If Reset button is held past the first 20 seconds the LED stops flashing If Reset button is released during this time period the SDS resets but the configuration is unchanged October 2006 WTS SDS User s Manual 1 and 2 port models Power supply Environment Certifications October 2006 Appendix C All LEDs have the same definitions as above and are located as indicated below gt Power top cov
115. th Step 4 click the Software folder then launch the Qtewizard exe file Click OK in the Run window to launch the installation Figure 6 illustrates the Main Menu screen The Wizard helps you to install the drivers and configure the SDS This installation adds the SDS to the devices in the Windows Device Manager under Multi port serial adapters and installs the serial port s as it would a standard COM port s under Ports COM amp LPT Figure 6 Main Menu screen Cal MANUAL AUTORUN Setup Information 1 KB SOFTWARE i a cybericon Icon Readme Text Document 1 KE m Step Procedure Description Step 4 Page 16 From the Main Menu select Install SDS The Cyber Research Install Wizard launches and displays the Welcome screen October 2006 WTS SDS User s Manual Figure 7 Welcome screen Figure 7 illustrates the CyberResearch Install Wizard s Welcome Welcome to the CyberResearch SDS Install Wizard Welcome screen Installing the device drivers Continue with Step 5 Cyber Research Serial Device Server Install Wizard This program will install and configure a new CyberResearch Serial Device Server SDS Ifyou are not familiar with networking terminology you may want to contact your IT department or network configuration specialist Additional context sensitve help is available throughout this program by pressing the F1 key or by clicking the ic
116. the Auto TCP Operating Mode Auto TCP allows an SDS device to act as selector a client and to connect to the server when DSR is active or when data is received You will find directions for configuring ports in Normal Tunneling and Raw TCP modes in the preceding sections Directions for Raw UDP mode are in the following section Q Step 3a Configure the Operating mode The auto setting has no effect on the Click on the desired data Rate Multiplier baud rate you set However if you select A X2 X4 or X8 the baud rate of the serial Your choices are i port will be the baud rate that you set gt Auto Recommended multiplied by 2 4 or 8 respectively gt Force X2 mode Note Forcing a change in the data rate may gt Force X4 mode cause communication problems with some gt Force X8 mode serial devices If this is the case change the setting back to Auto Recommended Q Step 3b Click on the desired Performance Choose balanced mode except in those Page 66 Selector cases where the serial device cannot tolerate the slight delays inherent in normal TCP IP operation Balanced mode offers excellent October 2006 WTS SDS User s Manual Step Q Step 8c Q Step 3d a Step 3e Q Step 3f Q Step 3g Step Q Step 3h Q Step 31 Q Step 3j Q Step 3k Q Step 3l October 2006 Procedure Set the Heart Beat Time to a value from 1 to 65534 seconds Default is 45 seconds Note Use a value of 0 to disable the heartbeat timer
117. the SDS If you need quick notification that the connection has been lost set this timer to a shorter value If you are more concerned about network traffic set this timer to a longer value This selection determines which end of the serial tunnel connection is the Master and which is the Slave At this point your Slave ports are completely configured Master ports must have the following parameters set The SDS and the serial device s to which it is attached must use the same serial connection speed Parity can be odd even or none Data Bits can be 7 or 8 Stop Bits can be 1 or 2 Flow control determines the handshake method used between the SDS and the serial device s to stop the serial input output process This selection sets the IP address to be used in Serial Tunneling mode This selection sets the serial port for Serial Tunneling mode For a single port Slave SDS enter 1 for a multi port Slave SDS enter the port number according to the label next to the connector you plan to use Steps 4a through 4d apply only to RS 232 422 485 MEI units Configure the serial port interface Click on the desired interface selector This series of steps only applies to MEI units If you select RS282 the RS422 485 selections will be grayed out Continue with Step 5 October 2006 WTS SDS User s Manual Step Q Step 4b MEI only Q Step 4c MEI only Q Step 4d MEI only Q Step 4 non
118. tion on the remote subnet for which you have configured it Ifyou can easily do this now you can then proceed to install the device drivers that will allow access to the serial ports Otherwise you can exitthe wizard now and move the SDS later If you choose this option you will need to run the wizard again and search tor the SDS on the remote subnet in order to install the device drivers ve aheady moved the SDS to the remote subnet I l move the SDS later and run the wizard again Click Next to continue Step Procedure Description Step 31 Select one of the following options gt Ive already moved the SDS to the The Network Connectivity Test screen remote subnet Press Next to continue displays Go to o Step 14 gt Ill move the SDS later and run the The Wizard closes and returns you to the wizard again Press Next to continue desktop October 2006 Page 31 Installing the device drivers WTS SDS User s Manual Figure 26 Internet Protocol TCP IP Properties dialog box SDS Internet Protocol TCP IP Properties The SDS can have these settings assigned automatically if your network uses a Figure 26 shows the current configuration parameters for the SDS You can change these parameters by keying in the desired values DHCP server Otherwise ask your network administrator for the appropriate values to enter below C Obtain an IP address automatically from DHCP server IP Address
119. tions on the screen are automatically populated with any existing parameters for the selected port Raw TCP allows an SDS device to communicate without any protocol overhead You will find directions for configuring ports in Normal and Tunneling modes in the preceding sections Directions for Auto TCP and Raw UDP modes are in the following section The auto setting has no effect on the baud rate you set However if you select X2 X4 or X8 the baud rate of the serial port will be the baud rate that you set multiplied by 2 4 or 8 respectively October 2006 WTS SDS User s Manual Step Q Step 3b Q Step 3c Q Step 3d Step 3e Step 3f Step 3g Step 3h O o o 0 Q Step 4a MEI only Q Step 4b MEI only October 2006 Procedure gt Force X2 mode gt Force X4 mode gt Force X8 mode Click on the desired Performance Selector Set the Heart Beat Time to a value from 1 to 65534 seconds Default is 45 seconds Note Use a value of 0 to disable the heartbeat timer Set the Baud Rate Set the Parity Set the Data Bits Set the Stop Bits Set the Flow Control Steps 4a through 4d apply only to RS 232 422 485 MEI units Configure the serial port interface Click on the desired interface selector Click on the desired duplex mode selector Configuring the SDS using a Web interface Description Note Forcing a change in the data rate may cause communication problems with some
120. to perform a reset of the Serial Device Server Step Procedure Description Q Step 14 Press Reset to activate your settings The SDS is now resetting screen displays Figure 46 SDS is now resetting screen The SDS 1s now resetting After the device has completed the reset process make a selection from the menu choices on the navigation bar to the left If during this session a change was made to the network address of the SDS the new network address must be entered in the browser address text box Step Procedure Description Q Step 15 Close and reopen the browser This confirms that the SDS is accessible gt Enter the new IP address in the URL address block October 2006 Page 51 Configuring the SDS using a Web interface Setting SNMP parameters Note Only SDS devices with a firmware revision level of 5 0 and above can support SNMP WTS SDS User s Manual SDS devices with firmware revision 5 0 and higher have been enhanced with additional Flash RAM to support SNMP Older hardware does not have sufficient memory to store the SNMP agent To determine the firmware revision level of an SDS navigate to the Home page in the Web based interface see page 45 The F W revision level is shown at the bottom of the Home page Step Procedure Description Q Preliminary Click on Network in the selection bar The SNMP Setup screen shown on the Step and then select SNMP Setup from the following page d
121. twork in the selection bar The Network Setup screen shown on Step the following page displays October 2006 Page 47 Configuring the SDS using a Web interface Figure 43 Network Setup screen Network Setup WTS SDS User s Manual Page 48 address LAN Setup Static IP Address 192 168 59 30 Gateway Address 192 168 s9 J 253 Address Mask 255 25 255 i t DHCP MAC Address 000828000030 Wireless Setup SSID Channel 0 Default Access Mode Infrastructure OAd hoc Wireless Security Open a WEP Key Length 64 bit 128 bit Key Index WEP Keys hex I fo WPA PSK Passphrase Step Procede Di Q Step1 Select between a Static IP address and This must be a unique address in your one set by the DHCP server network Only let the DHCP server set the IP address if it is configured to For Static only set the IP address always assign the same address to the SDS otherwise the connection will fail Note that the SDS MAC address is displayed The MAC address is an Ethernet serial number Q Step2 For Static only set the Gateway IP The Gateway address must be within your local network It should be the same as the IP address for the router that is connected to the same LAN segment as the SDS October 2006 WTS SDS User s Manual Step Q Step 3 Q Step 4 October 2006 Procedure For Static only set the Address mask For Wired Setup g
122. ty test pop up DOK cecccccccccssececessseeecseseeecseaeeeecseaeesensaeeeeeeaaes 34 Figure 31 DHCP confirmation pop up DX cccccccccccceesseceeeesseeeeceesececseseeeceesaeeeeeesaeeeesesaeeeeesnaaeeeesaaes 35 Figure 32 SDS Wizard Information DHCP Screen ecccccccccsscecesssececeeseeeceeaeeecseaeeecsesaeesenssaeeeeneaaes 35 Figure 33 Locate the Serial Device Server SCLECN eccccccceessececeesnececeesaeeecesesueeeceesaeseceesaeeeeneaeeeeeeaaes 36 Figure 34 Locate the Serial Device Server using direct discovery screen ccccccceceeeesesseeeeeececeeeees 37 Figure 35 Locate the Serial Device Server on a remote subnet sereen ccccceceesssececeesteeeeessseeeeseeaes 38 Figure 36 Describe the Remote Subnet SCreen cccccccssccccessssccecsssnececeessececsesseeeeseseeecseseeeeseseeeeeneaaes 39 Figure 37 Locate the Serial Device Server Options sereen ccccssccccesssececesssececesesseeeeseaeeeeseseeeeneaaes 40 Figure 38 Locate the Serial Device Server local discovery screen cccscccceesssceceeestececeesseeeesesseeeeeeeaas 41 Figure 39 Select Desired Serial Device Server from list SCY N cccsscccceessceceesseceeeeeseeeeeesteeeeseaaes 42 Page ii October 2006 WTS SDS User s Manual Introduction Figure 40 Specify IP Address Screen cccccecccsssccceessececeessececesseeeceseaeeessesaeeeesesaeeecsesaeeeesesaeeecneaeeseneaaes 43 Figure 41 Network Connectivity Test Faile
123. uctions provided 4 Contact CyberResearch tech support Use Ping to verify the connection 1 If Ping fails a Find the SDS using the search utility Display the network settings 1 Is subnet mask OK 2 Is Gateway address OK 3 Is IP address OK b Can the PC ping another device on the same subnet as the SDS 1 No Correct the PC setup and then retry 2 Yes Contact CyberResearch tech support 2 If Ping passes a Is Internet Explorer setup to use proxy server If yes disable the proxy server and retry b Is a supported browser being used 1 No Install and use supported browser 2 Yes Contact CyberResearch tech Page 81 Troubleshooting and Maintaining an SDS Problem Cause Cause gt Wrong COM port number or other COM port related problem problem with application Problem Your application cannot open the COM port Application can open COM port but data will not transfer HyperTerminal Page 82 gt Check COM port in WTS SDS User s Manual Solution support Solution 1 Is the application set up to use the correct COM port number a No Select correct COM port number b Yes Continue with step 2 Does COM port s show up in Device Manager a No Go through the installation process then verify that the COM port s shows up in Device Manager b Yes In Device Manager open the properties page under Multi port Serial Adapters for the SDS and go to the SDS
124. ucture mode goto Step 8 gt Ad hoc no access point If using Ad hoc mode continue with Step 7 For Ad hoc only configure the Channel Select the wireless security encryption mode gt Open Continue with Step 12 gt WEP Continue with Step 10 WPA PSK Continue with Step 9 Vv Enter the WPA PSK Passphrase Goto Step 12 Select the WEP Key Length gt 64 bit gt 128 bit WTS SDS User s Manual Description The Service Set Identifier SSID is the name assigned to your wireless network All devices on a wireless network must be configured with the same SSID In Infrastructure mode an AP bridges or joins a wireless network WLAN to a wired Ethernet network LAN Ad hoc is a wireless communication mode that allows all wireless devices within range of each other to discover and communicate with one another without involving central access points Devices communicating in ad hoc mode do so in peer to peer fashion All wireless adapters on the ad hoc network must use the same SSID and the same channel number As with the SSID devices sharing a wireless link must be tuned to the same channel Note The Channel setting is only used in Ad hoc mode In Infrastructure mode the access point AP determines which channel all devices associated with it must use Note In Infrastructure mode the access point AP determines which setting must be used In Ad hoc mode all of the wireless device

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