User Manual - Vinpower Digital
Contents
1. lt TNPOWER O The Future of Optical Storage Z Z Z Z Z Z Z Z Z Z Z Z Z Z Z Z Z 7 J User Manual For Flash Memory Duplicator V 2 1 WARNING THIS FLASH MEMORY DUPLICATOR IS MEANT FOR BACK UP AND DISTRIBUTION OF ORIGINAL DATA AUTHORED OR OWNED BY THE USER ANY COPIES MADE FROM THIS FLASH MEMORY DUPLICATOR ARE THE COPYRIGHT OWNERSHIP OF THE AUTHOR OR COMPANY WHO OWNS THE SOURCE DATA ANY UNAUTHORIZED COPYING EDITING OR ANY PART THEREOF OF COPYWRITTEN MATERIAL IS STRICTLY PROHIBITED WE DISCOURAGE THE USE OF ANY SUCH ACTION THAT GIVES RISE TO CRIMINAL INTENT AND PROSECUTION THE SELLER OF THIS PRODUCT IS NOT RESPONSIBLE FOR ANY POTENTIAL ILLEGAL ACTIONS OF THE USER DUE TO ACTIVITIES BEYOND THE SCOPE OF THE PRODUCTS INTENDED USE Copyrights and Trademarks ALL RIGHTS RESERVED NO PART OF THIS PUBLICATION MAY BE REPRODUCED IN ANY MEDIUM PRINTED OR ELECTRONIC WITHOUT THE PRIOR WRITTEN PERMISSION FROM THE MANUFACTURE COPYRIGHT 2000 2010 ALL RIGHTS RESERVED Table of Contents Title Page Chapter 1 Introduction amp Manual Overview cceeeeeeeeeee ee eeeeeeeeeeeeeees gt Before getting Started 0 e vest teeta ene epee ae eee gt Package Accessory List ye ts ac ssaseetteecad te ts oc tice ecu daieal as vaetad gt Chapter Overview 2 lt iycassushs2iadsciasautaraaseamusbiacc ce vieaditacueoresautaredendte Chapter 2 Getting to know the system ccececee ec eee eee e2. 1 Temperature Warning If the system was stored in a location where the temperature dropped below 32 F 0 C within the past 24 hours please leave the system in a warm room with a temperature of at least 65 F 19 C for 4 hours prior to powering on the unit for the first time Failure to do so may cause irreparable harm and prevent the system from functioning properly Maintenance It is very important to operate and keep the system in a dust free clean environment since dust is the number one killer of electronic devices Failure to do so may severely damage the system It is strongly suggest that an Air Cleaner be placed next to the system and that an air duster canned air be used consistently to clear off any dust which may accumulate on the surface of the system Proper Shutdown To avoid possible system failures the system needs to be shutdown properly To shutdown the system press the Up or Down Arrow button until the Shutdown menu is appears and then press the ENT button Follow the instructions on the screen to shutdown the system properly Turning off the system without performing this function will increase the risk of damage to the system Package Accessory List e System Power Cord e System Operation User Manual This manual Chapter Overview Chapter 2 Getting to know the system This chapter describes the physical features and instructions of how to operate the system Chapter 3 Basic Opera
3. Never push objects of any kind into the ventilation openings e Never place this equipment where people might step on or trip on the power cord Electrical Safety Information 1 The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine If there is uncertainty that the electrical supply meets the requirements please consult the local power company or an electrician for advice The socket outlet shall be installed near the equipment and shall be easily accessible Use the power cable that is supplied with the machine Do not use an extension cord remove or modify the power cord plug Plug the power cable directly into a correctly grounded electrical outlet If there is any doubt regarding the correct grounding of the desired outlet consult an electrician Do not use an adapter to connect any equipment to an electrical outlet that lacks a ground connection terminal Do not place this equipment where people might step or trip on the power cable Do not place objects on the power cable Do not push objects into the slots or openings of the machine Electrical shock or fire may result Do not obstruct ventilation openings These openings are used to provide proper cooling to the machine Electrical Supply 1 This product shall be operated from the type of electrical supply indicted on the product s data plate label If there is uncertainty that the electrical supply
4. it will not have any performance sacrifices nor capacity limitations Compare This function performs a data comparison between the Flash Device ex USB SD CF etc that is connected into the Source Port and all other Flash Devices connected to the other ports simultaneously Copy Compare This function performs the Copy process after which it will perform a Compare process automatically to ensure data accuracy Erase This function erases the flash Device s connected to any port other than the Source Port There are four options for this function e Quick Erase It will erase only the beginning section of the flash device ex USB SD CF etc which is just enough to make it look empty Then it will format the Flash Device using FAT32 File System e Full Erase It will erase the entire flash device ex USB SD CF etc by writing 0 s throughout Then it will format the flash device using FAT32 File System The erase timeframe varies depending on the data capacity of the flash device e RAW Erase This function is identical to Full Erase except that it does NOT format the flash device ex USB SD CF etc e Secure Erase It will erase the flash device ex USB SD CF etc thoroughly to avoid any possible chances of recovery Copy Mode This setting will allow for the selection of a Copy Mode There are 2 options e Smart Copy This is the recommended and fastest approach to making copies since it will scan the flash devi
5. will show an error message and error code if a problem occurs Please reference the below diagram for a description of the error codes and the recommended solution aes ee ses Description amp Recommended Solutions Description The Copy process failed due to reading error of source flash device Bad Possible Solution 201 M e Try to remove and re connect the source flash device onto the aster system e Try to re create a new source flash device using a PC after a full format Description The Copy process failed due to failure to detect any target flash devices to be copied 202 NO Device Possible Solution e Try to remove and re connect the flash device onto the system e Please make sure the Green indicator is lit for the corresponding flash device ports of the system Description The Async Copy process failed due to source flash device is not detected 203 See Possible Solution e Try to remove and re connect the flash device onto the system e Please make sure the Green indicator is lit for the corresponding flash device ports of the system Description The content of the original flash device has a larger capacity than the flash device s intended to receive the copy Possible Solution e If copying under RAW mode it is common for this message Targets amp because storage capacities vary among different brands of flash 206 Master devices It might be advisable to enable the Size Tolerance setti
6. A This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Reference CFR 47 Part 15 Section 15 21 Changes or modifications to this equipment not specifically approved by the manufacture may void the user s authority to operate this equipment v j h Safety Information Operational Safety Information This equipment and supplies have been designed and tested to meet strict safety requirements These include safety agency examination app
7. OK 03 NG 00 Job 003 Remove Copied Drive Making Copies of a Flash Device via Async Copy This revolutionary patent pending process will perform the duplication of any flash device ex USB SD CF etc the moment it is inserted into the system without waiting for the current job to be completed Unlike other competing products it will have neither performance sacrifices nor capacity limitations The tutorial guide below demonstrates how to copy a Flash Device using Async Mode Step 1 Z Z Z Z JF Z JZ Z Z J Step 2 DUPLICATOR U 14 1 Copy Smart Smart Copy RAW Copy ODeviceScan Shutdown Step 3 DUPLICATOR U 14 2 Async Copy Smart Smart Copy RAW Copy DeviceScan Shutdown Power on the system by pressing the Power button After it has booted up the screen on the left should appear signifying the system is ready Press the DOWN button to be guided to the Async Copy menu Press the ENT button to start the Async Copy process Step 4 Step 5 QQ QQQQQQQQQQag Insert the original flash device ex USB SD CF etc the drive to be copied into the Source port Insert empty target flash devices ex USB SD CF etc the drive s to receive data into the other non Source ports Note If the flash devices inserted contain data all data on those devices will be erased permanently Please insert with caution Step 6 The system will proceed
8. Step 7 Async Copy 3820M Working 0 Waiting Smart Copy RAW Copy Device Scan Shutdown Async Copy 3820M Working 0 Waiting Smart Copy RAW Copy Device Scan Shutdown QQQQQQQQQQA When a flash device has successfully copied both the and the lights will be lit for the connected port The device can safely be removed If additional flash devices are to be copied the new devices can be added without waiting for all the others to completely finished The new ones can be inserted on the fly When all the flash devices have been successfully copied the Working indicator will be reduced to 0 and the current working status will changed to Waiting The job can be ended immediately and the unit returned to the root menu by pressing the ESC button Chapter 4 Device Menu Overview This system comes with many features that can be accessed adjusted by various functions and settings within the operation menu Please see the detailed descriptions below 1 6 Copy This process will copy the flash device ex USB SD CF etc which is inserted into the Source Port onto one or multiple target Flash Devices simultaneously Async Copy This revolutionary patent pending process will perform the duplication of any flash devices ex USB SD CF etc the moment they are inserted into the system without waiting for the current job to be completed Unlike other competing products
9. ce ex USB SD CF etc and copy only the area which contains data e RAW Copy This is the safest and slowest approach to making copies since it will copy the entire flash device ex USB SD CF etc bit by bit 7 Setup 1 2 Language This setting will allow you to choose the display language of the system Read Error Skip This setting will allow for the change to the number of times the system will skip ahead when it encounters a reading error while reading the original flash device ex USB SD CF etc By default the system does not skip any reading error Under this setting if the system encounters any errors it would result in an immediate job failure This function will not fix any discovered error s it will merely skip it and copy the remaining data 3 Write Error Skip This setting will allow for the change to the number of times the system will skip when it encounters a writing error during the copying process By default the system does not skip any writing errors Any writing errors would result in an immediate failure on this flash device ex USB SD CF etc This function will not fix the error it will only skip it to write the remaining data 4 Size Tolerance 5 Normally the capacity of the empty flash devices ex USB SD CF etc is required to be greater than the original flash device ex USB SD CF etc so that all of the data can be copied without loss However not all flash d
10. eAbort the current Function eCancel the Setting change gt Smart Copy Button eShortcut to make a copy under Smart mode gt RAW Copy Button eShortcut to make a copy under RAW mode gt Device Scan Button eShortcut to detect available devices gt Shutdown Button eShortcut to perform Shutdown function of the system e F1 F2 F3 F4 Flash Device Port Status Indicator Every flash device port ex USB SD CF etc on the system comes with 2 colored LED lights which indicate the current status of the port Reference chart below to understand the LED status readings GREEN LED RED LED DESCRIPTION Blinking Off This port is active in terms of reading writing On Off A flash device ex USB SD CF etc is connected on this port Off Off A flash device ex USB SD CF etc is disconnected on this port Off On An error occurred on this port jh Menu Navigation The functions and settings that operate this unit are organized in a menu tree structure The user accesses the 4 buttons on the controller interface panel to navigate through the menu chart and select the desired function or setting Menu Option Scroll Up Menu Option Scroll Down Enter into the Menu Execute the Function Submit the Setting change 50 0 z Go back to the previous Menu ESC Abort the current Function Cancel the Setting change Example Adjust the Buzze
11. evices ex USB SD CF etc have identical storage capacity even when they are all labeled identically in terms of GB size Thus by enabling the size tolerance the system will allow the empty flash device s capacity to be less than the original flash device by the percentage specified Buzzer This setting will allow the choice to hear a beep sound when a button is pressed or when a task has been completed 6 Screen Saver This setting will allow the choice to enable the Screen Saver feature or not By enabling this feature a screen saver will be displayed when the system has been idle for an extended period 8 Utilities 1 2 3 4 5 6 7 8 Device Info This function will show information regarding the flash device connected to the system System Info This function will show the system s hardware amp software information Measure Speed This function will scan any inserted flash device s ex USB SD CF etc in any socket The display will show the reported capacity and the Read Write Speed of the selected device Verify Source This function will scan the original flash device for readability Rebuild Source This function will rebuild the original flash device in case of high Compare failure Load Default This function will reset all of the options back to the manufacture s default settings Perform this function if the system is acting abnormal Perform the Shutdown operation a
12. meets the requirements please consult a licensed electrician for advice Always connect equipment to a correctly grounded power outlet If in doubt have the outlet checked by a qualified electrician This equipment must be connected to a protective earth circuit This equipment is supplied with a plug that has a protective earth pin This plug will only fit into an earthed electrical outlet This is a safety Warning feature If you are unable to insert the plug into the outlet contact a licensed electrician to replace the outlet Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equipment disconnect the power cable from the electrical outlet Emergency Power Off If any of the following conditions occur turn off the machine immediately and disconnect the power cable s from the electrical outlet s Contact an authorized Service Representative to correct the problem e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e A wall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the machine e The machine is exposed to water e Any part of the machine is damaged Maintenance Information 1 Any operator product maintenance procedures will be described in the user documentation supplied with the product 2 Do
13. nd restart the system in order for these changes to take effect Update Firmware This function will update the software for the system To update a Copy the manufacture certified update file onto a USB Storage Device via a PC Mac b Insert the USB Storage Device into the Source Port of the system c Go to this function and execute it by pressing the ENT button d Restart the system when asked to do so It is strongly suggested that an upgrade to the system s firmware not be performed unless the system is getting unstable and instructed to do so by a technician Save This function will save all the settings modified since the last time the system was booted up 9 Manage Accounts This menu will allow the Administrator to perform the following user administrative tasks This feature is disabled by default Prior to activating this feature the duplicator recognizes all users as the only activated user defined as the administrator The pre defined password for this menu is 0000 1 View User This menu allows for the viewing of the existing user accounts 2 Create User This menu allows for the creation of additional user accounts Each user has individual settings During this process there are prompts to enter a new user name up to 8 alphanumeric letters or numbers and user password consisting of a 4 digit number for a new account 3 Delete User This menu allows for the deletion of an existing user account D
14. ng Size under the Setup menu to avoid unnecessary errors However by Mismatch doing this there may be some data empty spaces not copied Please use with caution e f copying under RAW mode it might be advisable to try Smart mode since it copies only data area nothing else e f copying under Smart mode it is possible that the data is heavily fragmented To prevent the efficient effect of Smart mode please defragment the source flash device sjh ae EMO Description amp Recommended Solutions ode Message Description The password entered is not correct 240 ae Possible Solution e Please confirm the correct password was typed or try a different password Description An incorrect password was entered 3 times consecutively 244 Login l Failed Possible Solution e Wait for 5 minutes then try to use the correct password for the next attempt If the problem persists call Tech Support Description The system CANNOT locate the Firmware Update File during the Update Firmware process N Possible Solution A e Confirm the file is not a zip file If it is please extract it before Zeg Upoaig transferring it to a flash device File R Mg i i e Confirm the file system of the flash device is FAT32 e Make sure there are no other flash device s attached in the system and try to insert the flash device that contains the update file into another flash device
15. not carry out any maintenance on this product which is not described in the customer documentation 3 Use supplies and cleaning materials only as directed in the Operator section of this manual 4 Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service A Do not use aerosol cleaners Aerosol cleaners can be explosive or n flammable when used on electromechanical equipment Warning Regulatory Information Certifications in Europe CE Mark European Union The CE mark applied to this equipment symbolizes the manufacture s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated 2006 95 EC December 12 2006 Council Directive 2006 95 EC as amended Approximation of the laws of the member states related to low voltage equipment 2004 108 EC December 15 2004 Council Directive 2004 108 EC as amended Approximation of the laws of the member states related to electromagnetic compatibility A full declaration of conformity defining the relevant directives and referenced standards can be obtained from a Authorized local dealer and Medical ISM equipment the external radiation from the ISM equipment s may have to be limited or special mitigation measures taken Warning z jh T In order to allow this equipment to operate in proximity to Industrial Scientific
16. onds prior to executing the Copy process Smart Copy RAW Copy DeviceScan Shutdown Any new devices detected will reset the countdown period If the system detects all the available ports have been occupied or the ENT button is pressed then the system will execute the Copy process immediately The system will scan the Source flash device and proceed with the Copy process immediately Shown on the left 3820M 14 Shutdown Below explains the various items on the copy progress screen 3820M this indicates the amount of data to be copied 3m44s this indicates the time left for the copy operation 14 this indicates the progress of the copy operation __ 1 jh OK 03 NG 00 Job 003 Upon completion the Remove Copied Drive n p system will display the job report Smart Copy RAW Copy Device Scan Shutdown Below explains the various items in the job report e OK 03 indicates the number of copies passed in this process 3 in this example e NG 00 indicates the number of copies failed in this process 0 in this example e Job 003 indicates the number of copies in this entire job Step 6 Remove all the flash devices for the current job and proceed to either Make more copies by connecting more flash devices if so return to step 3 or QQ End the job and go back to the om root menu by pressing the v ESC button SmartCopy RAWCopy DeviceScan Shutdown
17. port to perform the operation Description Wrong The Firmware Update File is not compatible with the system or the Firmware Update File is corrupted 261 update Fig Possible Solution e Try to re download the Firmware Update File Description The Firmware Update File is not meant for the system Unknown BOCs Winters Possible Solution model e Contact Tech Support for the proper Update file Appendix B Safety amp Regulatory information Safety Introduction Notices and Safety Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of the machine This product and supplies have been designed and tested to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using certified materials only A Unauthorized alterations which may include the addition of new parts devices may impact the product certification Please contact a Warning sales representative for more information Marks Labels Symbols All warnings and instructions marked on or supplied with the product should be followed A This symbol alerts users to areas of the equipment where there is the Warning possibility of personal injury FCC Notices for US
18. r setting in the Setup menu Step 1 Turn on the system by pressing the Power button After it has booted up the main menu screen will appear root menu that signifies the system is ready Step 2 Consecutively press the UP or DOWN arrow button until 7 Setup appears Step 3 Press the ENT button once to enter into the Setup menu Step 4 Consecutively press the UP or DOWN arrow button until 5 Buzzer appears Step 5 Press the ENT button once to enter into the Buzzer menu Step 6 Press the UP or DOWN arrow button to change the option from On to Off Step 7 Press the ENT button once to submit the setting change The menu will change back to the previous menu 7 Setup Step 8 Press the ESC button once to go back to the previous menu the root menu DUPLICATOR U 14 1 Copy Smart DUPLICATOR U 14 7 Setup Setup 1 Language Setup 5 Buzzer Buzzer On Buzzer Off Setup 5 Buzzer DUPLICATOR U 14 7 Setup 5 jh Chapter 3 Basic Operations Making Copies of a Flash Device This process will copy a flash device ex USB SD CF etc inserted into the Source Port onto one or more target flash devices simultaneously There are two ways to make copies of a flash device ex USB SD CF etc e Smart Copy This is the recommended and fastest approach to making copies since it will scan the flash device and copy only the area that contains da
19. roval and compliance with established environmental standards To ensure the continued safe operation of the equipment follow these safety guidelines at all times Do These e Always follow all warnings and instructions that are marked on or supplied with the equipment e Before cleaning this product unplug the product from the electrical outlet Always use materials specifically designated for this product the use of other materials may result in poor performance and create a hazardous situation e Always exercise care when moving or relocating equipment e Always locate the machine on a solid support surface not on plush carpet that has adequate strength to support the weight of the machine e Always unplug this equipment from the electrical outlet before cleaning A Do not use aerosol cleaners Aerosol cleaners can be explosive or i n electromechanical iomen Warning flammable when used on electromechanical equipment Do Not Do These e Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal e Never attempt any maintenance function that is not specifically described in this documentation e Never obstruct ventilation openings They are provided to prevent overheating e Never remove covers or guards that are fastened with screws There are no operator serviceable areas within these covers e Never locate the machine near a radiator or any other heat source e
20. ta e RAW Copy This is the safest and slowest approach to making copies since it will copy the entire flash device bit by bit Note Due to capacity variances among various brands of flash devices it is advised that the Size Tolerance setting be enabled under the Setup menu to avoid unnecessary errors By enabling this setting some data empty spaces may not be copied Please use with caution The tutorial guide below demonstrates how to copy a Flash Device Step 1 QQQQQQQQQQ Power on the system by pressing the Power button Step 2 After it has booted up the screen on the left should DUPLICATOR U 14 appear signifying the system 1 Copy Smart is ready Press the F1 Smart Copy button to initiate the copying Sma y RAWCopy DeviceScan Shutdown process _____ 5 ________ Step 3 Step 4 Step 5 Target Detected 01 Job will start in 30 Copying 3m44s Smart Copy RAW Copy Device Scan Insert the original flash device ex USB SD CF etc the drive to be copied into the Source port Insert empty target flash devices ex USB SD CF etc the drive s to receive data into the other non Source ports Note If the flash devices inserted contain data all data on those devices will be erased permanently Please insert with caution QQQQQQQQQqad Once the system detects one or more empty flash devices the system will countdown 30 sec
21. tees eeeeeeeeeees gt SYSICM OVEIVIOW a2 ues sue enerne eane ee itera eE eE aE E TE a ated gt LCD Display amp Operation Panel 0 ccececeeeeee cece ee ee ee ee seen eneeeeees gt Flash Device Port Status Indicator ccccceeeeee ee eeeeeeeeeeeeeeeeeees gt Menu Navigation cc 2d ce edtena te incs esas vines botges le tamaretuley ebiees cede hea Chapter 3 Basic ODSrallonSss cce tess reas seacancwaars eau atheuneeae ade rates gt Make Copies of a Flash Device 0cccceeeceeeee ee ee eeeeeeeeeeeeeeeeees gt Make Copies of a Flash Device via Async Copy 6 eeeeeeeeee ees 9 Chapter 4 Device Menu Overview ceceee cece cence eee eee eeeeeeeeeeeeeeees 13 Appendix A Troubleshooting cceceeeeeeeeeee ee eeeeeeeee esse eeeeeeeaeeeaeaeaes 17 gt Common Concerns sacs eset i is en a A a hi heel BoM oe 17 Pe Error Codesido ane a EE ace at teh Nik ta her k 18 Appendix B Safety amp Regulatory information 0 ceceeeee ee eect ee eens eeeees 20 NonwrFRWWNHNDYDN Chapter 1 Introduction amp Manual Overview This system is a reliable high performance high speed standalone manual duplication system With its professional industrial design and simple user interface it will make the duplicating experience easier than ever Before getting started Before starting to use this system please read the following to ensure proper operation
22. tions Guide This chapter describes how to perform basic operations like Making Copies etc Chapter 4 Menu Overview This chapter describes what each function setting does Appendix A Troubleshooting This section provides many solutions to frequently asked questions and provides insights on system error codes Appendix B Safety amp Regulatory information This section provides environment health safety and other regulatory information Chapter 2 Getting to know the system System Overview The image below is a representation of the flash duplicator casing The design of the casing may vary but the unit continue to operate using similar principles Note Figure 1 1 System Controls and Display The components shown in Figure 1 1 are System Power On Off Button Source Flash Device Port ex USB SD CF etc Target Flash Device Port ex USB SD CF etc Flash Device Port Status Indicator LCD Display amp Operation Panel System Ventilation Vents Power Supply Fan Power Cord Input ONDARON LCD Display amp Operation Panel The below image is for reference only Actual screen may vary Smart Copy RAW Copy Device Scan Shutdown F1 F2 F3 F4 gt Up Arrow Button eMenu Option Scroll Up gt Down Arrow Button eMenu Option Scroll Down gt Enter OK Button eEnter into the Menu eExecute the Function eSubmit the Setting change 0 0 ENT gt Escape Button eGo back to the previous Menu
23. uring this process there is a prompt to select the existing account to be removed User Admin is the administrative account this account CANNOT be deleted 4 Password on Bootup This menu allows for the enabling disabling pf the user administrative feature prompt user login upon boot up 10 Shutdown This function saves any system settings that have be modified since powering on the system to makes sure it is safe to turn off the system without any loss of settings Once the Ready to Power OFF message appears then the system can be safely turned off via the machine Power Switch Turning off the system without performing this function will increase the risk of damaging the system Appendix A Troubleshooting Common Concerns SWS lt N DOAN a No display on the LCD or the unit does not operate when the power is on Check the power cable connection and that the environment for the power outlet is normal Make sure the power voltage on the duplicator matches the voltage of the power outlet If the system was stored in a location where the temperature dropped below 32 F 0 C within the past 24 hours leave the system in a warm room with temperatures at least 65 F 19 C for 4 hours prior to powering it on The system cannot recognize the original USB Storage Device Check to make sure the original USB Storage Device is inserted into the Source Port Buttons do not function The system could still be busy on a task Gi
24. ve it sometime and press it again If it still doesn t work turn off the machine and then restart the machine after a minute Copy process completed but the copied flash devices are not readable executable Change the Copy Mode to RAW Copy this will likely solve any data related issue Use the Compare function to check that the copied flash device s are identical to the original flash device The Read Error Skip or Write Error Skip settings under the Setup menu may have turned on inadvertently It is possible the skipped data due to read write error may be causing this issue The failure rate is high Quality of the flash device may be poor Please try some other name branded flash devices Do I need to upgrade the system s firmware Unless the system is getting unstable it is strongly suggested not to upgrade the firmware on the system Please contact Tech Support if the system is getting unstable Cannot boot up or fails to upgrade firmware Contact Tech Support for assistance Some empty flash devices will not copy Normally when inserting a flash device in the system the green LED will lit as an indicator the system recognizes the flash device Please make sure the green LED is lit If not then the system did not recognize the flash device hence will not copy onto it Quality of the flash device may be poor Please try some other name branded flash devices Error Codes Typically the system
25. with the Async Copy process the moment any Async Copy 3820M target flash device is Working 2 14 inserted Smart Copy RAW Copy DeviceScan Shutdown During the copying process additional flash devices can be inserted and copied without waiting for the current process to be completed Below explains the various items on the Async Copy progress screen e 3820M indicates the amount of data to be copied e Working 2 indicates the number of flash devices being copied This number will increase as flash devices are inserted and decrease as flash devices have completed the copy process e 14 this indicates the copy progress of the next to be completed flash devices Pass Fail Counter e During the copying process the Pass Fail counter will be shown once every five seconds like screen below It indicates number of passes and failures during the entire job PASS 10 FAIL 0 Working 2 14 Smart Copy RAW Copy DeviceScan Shutdown Async Copy LED display GREEN LED REDLED DESCRIPTION The device in this Port is currently copy Blinking Off in progress The device in this Port is currently being On Off detected and waiting to be copied There are no devices connected to this Off Off port An error occurred for the device in this Off On port during the copying progress The device in this Port has successfully On On being copied It is safe for removal _ YA n _
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