RAX™ 4 BAY-XJ User Manual
Contents
1. Q Why is my hard drive experiencing data corruption A Many things can cause data corruption on hard drives whether they are inside your computer or inside an external storage prod uct Malicious software OS bugs failure to properly disconnect external devices or no reason at all Data corruption or loss Is therefore not covered by warranty this is the case with all rational companies in the storage industry The first thing to try is restarting both the computer and the external device If the data is still corrupted try running built in OS utilities such as Mac OS X s Disk Utility First Aid on the hard drive For best results boot your computer with a Mac OS X Instal lation CD and launch Disk Utility from the CD When you reach the Mac OS Installation program you can run Disk Utility from one of the menus at the top of the screen From Disk Utility you can run Verity Disk and Repair Disk to find and fix any errors that may be present in your Mac OS installation If the OS utility doesn t help you may need Data Rescue This is a great solution for recovering lost data from a hard drive which has suffered data loss or corruption If there is a true hardware failure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix this problem However since we cannot tell you with any certainty whether or not you are experiencing hardware failure in2. your particular hard drive we would encourage you to download a free demo version of ProSoft s Data Rescue from www prosofteng com It is limited in that it only allows you to recover one file per session but it will tell you if it even sees any files For more FAQs and additional information please visit Wwww cru dataport com 6 Technical Specifications Product Name RAX420 XJ RAX421 XJ RAX425 XJ RAX429 XJ RAX421D XJ RAX425D XJ Interface Types amp Multi lane SAS SATA 6Gb s SFF 8088 Speeds Compatibility e 3 5 inch SATA hard drives 3 5 inch SAS hard drives Operating System e Windows XP Vista Windows 7 Requirements e MacOS X e Linux distributions that support SFF 8088 connections Data Connectors One 1 SFF 8088 mini SAS connector Compliance EMI Standard FCC Part 15 Class A CE EMC Standard EN55022 EN55024 shipping Weights 30 pounds Product 428mm W x 89mm H x 450mm D Dimensions Support We don t expect anything to go wrong with your CRU Dataport product But if it does Technical Support is standing by and ready to help Contact Technical Support through cru dataport com support or call 800 260 9800 RAX is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2010 CRU Acquisitions Group LLC All rights reserved Limited Product Warranty CRU DataPort CRU warrants RAX to be free of significant defects in material and workmans
3. hazardous condition is not achieved due to uneven mechanical loading h Slide the carrier into the RAX Circuit Overloading Consideration should be given to the con NOTE A flashing green LED on the bay indicates bay fan failure nection of the equipment to the supply circuit and the effect that Call CRU technical support for assistance overloading the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate 21 3 HDD Installation for RAX425 ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips a Slide the drive carrier out of the frame b The carrier s cover is held in place by two screws one on either side Page 2 hil with Journaling HFS which is required for compatibility with Time Machine OS 10 5 or newer If you need to use your RAX with both Mac and Windows computers select MS DOS File System instead 2 3 Connecting and Powering RAX Connect the SFF 8088 data cable to the RAX and your host computer Plug in the power cord With hard drives in the unit turn on the power d Enter a name for the new volume and then click Erase to For the RAX420 Xu the drives will begin to spin up automatically Start th
4. DataPort Models Covered LR RAX420 XJ RAX421 XJ RAX425 XJ RAX429 XJ RAX421D XJ RAX425D XJ RAX e Variety of bay types available TrayFree model RAX420 XJ allows easy insertion and removal of hard drives Models with removable carriers RAX421 XJ RAX425 XJ enclose and protect hard drives when removed from RAX e Host interfaces capable of fast data transfers up to 6 Gbps e LED indicators for Power and Drive Activity e Superior cooling with dual 60mm mm exhaust fans e Durable light weight steel aluminum construction A9 420 0001 Revision 1 0 hil Table of Contents 1 Pre Installation Steps 1 1 RAX XJ Accessories 1 2 Identifying Parts 2 Installation Steps 2 1 Installing Hard Drives 2 1 1 HDD Installation for RAX420 2 1 2 HDD Installation for RAX421 and RAX425 2 1 3 Drive Bay and Frame Installation for RAX429 and Models with One Open Bay 2 2 lips for Rack Mounting 2 3 RAX Host Connections 2 4 Connecting and Powering RAX 3 Dual Port Configurations 4 Usage with Mac and Windows Operating Systems 4 1 Usage with Macintosh Computers 4 1 1 Compatibility 4 1 2 Formatting a Drive 4 1 3 Mounting and Ejecting Volumes 4 1 4 Creating a Boot Drive 4 2 Usage with Windows Operating System 4 2 1 Compatibility 4 2 2 Formatting a Drive 4 2 3 Mounting and Ejecting Volumes 4 2 4 Creating a Boot Drive 5 Frequently Asked Questions 6 Technical Specifications NO BRO BRO NM NY S c o A Aa A A A Aa UO UO UO UO Uce
5. EE Management oe R a en e emsa Some PC motherboards support booting from an external device To gt Reliability and Perform i p Deea Manager activate this feature you will need to adjust the motherboard s BIOS a at Dok Management i settings Check with your motherboard s manufacturer or owner s manual for details 5 Frequently Asked Questions FAQ Basic Vista C 465 76 GB 244 14 GB NTFS 221 62 GB NTFS Online Healthy Primary Partition Healthy System Boot Page File Act De Bann G Q Why won t the computer let me eject or unmount my drive jarki Healthy Primary Partition SEN ain pa mae e Properties A There may be a software application running in the background Doa ii with an active link to the drive Sometimes you may see a mes sage such as The disk is in use and could not be ejected Try quitting applications and try again Try invoking the Force Quit feature in OS X to see what software may be running For Win dows the equivalent command is CTRL ALI DEL Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire or USB drives can However freeware utilities are avail able on the internet that provide a similar function d To format the drive right click the Drive Properties Box and select Format e If you are prompted to select a partition type select MBR for volumes 21B or smaller or GPT for volumes larg
6. X421D XJ and RAX425D XJ support two host machines connected via two multi lane SAS SATA SFF 8088 connections Both hosts on a dual port configura tion cannot simultaneously write to the RAX unit A dual port configuration only ensures redundancy in case one host machine is disabled or goes down ow Melp Unmount the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume then pressing Command E Disconnecting the unit without first unmounting the volume can result in 4 Usage with Mac and Windows Operating Systems data loss 4 1 Usage with Mac OS X K Mac 4 1 4 Creating a Boot Drive 4 1 1 Compatibility RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does not require drivers for operation under Mac OS X However if you install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions 4 1 2 Formatting a Drive If you purchased your RAX pre populated with hard drives this step should not be necessary unless you wish to change the format or erase the drive To format use Mac OS X s Disk Utility found in the applications folder a Click on the drive in the window to the left see following image b Click the Erase tab in the window to the right see following image c Select the format type Most users prefer Mac OS Extended To activate this featur
7. co TOO TOO N 1 Pre Installation Steps 1 1 RAX XJ Accessories Check the accessories with RAX XJ Contact CRU if any parts are missing or damaged Accessories Included with RAX 4 Bay Xu Accessories Quantity RAX XJ unit 1 Power cord 1 Key set 1 Screw kit 1 Quick Start Guide and warranty information 1 1 2 Identifying Parts Take a moment to familiarize yourself with the parts of RAX XJ This will help you to better understand the remaining Instructions Multi lane SAS Bay Fans SATA port SFF 8088 Power Supply Power Outlet Fan Carrier Handle Drive Ready Power Switch Drive Activity Error LED LED Page 1 hil 2 Installation Steps of the carrier Remove these screws then remove the cover 2 1 Installing Hard Drives c Insert the drive into the carrier 2 1 1 HDD Installation for RAX420 d Mate the connection on the drive with the connection on the drive carrier circuit board a Pull on the ejection handle and open the door e Flip the drive carrier assembly over and secure the drive in place with the provided screws b Slide in your SATA hard drive connector end first f Replace the drive cover and secure the screw on the rear of the carrier g Slide the carrier into the frame assembly NOTE The drive s label should be facing up c Shut the door NOTE A flashing red LED on the bay indicates bay fan failure 2 1 2 HDD Installation for RAX841 XJ Call CRU tech
8. e you must first install OS X on the hard drive in your carrier The easiest way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or super Duper Next go to System Preferences gt Startup Disk A window will list the available bootable volumes Select the volume from which you wish to boot Another method is to hold down the Option key during boot up A screen should appear that allows you to select the volume you wish to use This is useful if you wish to boot from your RAX hard drive only some of the time 4 2 Usage with Windows Operating Systems Ding Aj 4 2 1 Compatibility RAX XJ uses 3 5 inch SATA Serial ATA hard drives only RAX does not require drivers for operation under Windows XP Vista or 7 However if you install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions Page 3 DataPort BS B B 4 2 2 Formatting a Drive g Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will If you purchased your RAX pre populated with a hard drive this update to show the new volume name The new volume can step should not be necessary unless you wish to change the format now be found in My Computer or erase the drive To format use the Disk Management utility 4 2 3 Mounting and Ejecting Volumes a Right click on My Comput
9. e process e098 Disk Utility For the RAX421 XJ use the included set of keys to turn the key lock Di 5 90 degrees clockwise to power on each hard drive sn Ne Tian E 115 0 GB HDS722512VL Dual 500 G4 9 211 3 MB MATSHITADV 184 0 MB Untitled 0 E9 B WiebeTech sel n in the list on the left and click Repair Disk ion problems on a disk or volume that has Mac OS X installed Di ions For the RAX425 XJ push in the power buttons on each frame until the LED lights up to power on each hard drive 41 sions or permissions without changing anything from your Mac OS X Install disc CD or DWD then a Firefox 2 0 0 11 dmg Your RAX is now ready to use If the hard drives are already format ted the RAX can be used right away If the hard drives are brand new or the formats are not compatible with your computer the drives will need to be formatted before being used See section 4 Us age with Mac and Windows Operating Systems for information on formatting 4 1 3 Mounting and Unmounting Volumes If the hard drives installed in RAX are already formatted an icon representing the drive s volume will appear mount on the desktop You can begin using the volume right away If the drive is unformat ted a message will appear on the desktop saying that the disk Is unreadable You can use OS X s Disk Utility to easily format the drive see section above 3 Dual Port Configurations The RA
10. er then select Manage The Com puter Management window will open If the hard drives attached to RAX are already formatted you can begin using the volume right away When the unit Is properly con b In the left pane of this window left click on Disk Management nected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double c The drive should appear in the list of Disks in the lower clicking My Computer middle right pane see picture below You may need to scroll down to see it If the drive Is already formatted you can Eject the RAX before powering it down by single clicking the green identify it easily by its volume name If it s unformatted the arrow icon on the task bar then select N Drive Properties Box will say Unallocated and you ll need to ing Safely remove Windows will fle 5 5 20 Abd initialize the disk before formatting it Initialize the disk by right indicate when it is safe to disconnect clicking the Device Properties Box and selecting Initialize Disk RAX Disconnecting the unit without first ejecting it can result in data loss l vom 1 01PM 2 Computer Management eee File Action View Help e 7H iA A e E 4 2 4 Creating a Boot Drive EN Computer Management Local Layout Type File System Actions O 4 jf System Tools amp Blah blah blah F Simple Basic NTFS Healthy Primary Partition D
11. er than 21B 0 What kind of host bus adapter HBA will I need for this product NOTE Windows XP does not support GPT or volumes larger than 21B A Most SATA or SAS HBAs will work with RAX as long as there is a converter cable that will convert RAX s host connection to the connection type on the HBA For instance converter cables can often be found that convert multi lane SAS SATA SFF 8470 to a mini SAS SFF 8088 connector or four separate SATA or eSATA connectors Some of these converters are available at www wiebetech com or www cru dataport com f Click through several more windows leaving the default set tings until you see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Perform a quick format unless you want to completely erase any data on the drive and have time to wait A quick format should take less than a minute while standard formatting may take several hours Page 4 Q Does my 4 bay RAX unit support RAID A The models covered in this manual support only JBOD functional ity However the drives can be RAIDed in software or RAX can be attached to a RAID HBA for hardware RAID functionality Q Will this product work with hard drives larger than 2 2TB A Yes assuming the rest of your configuration e g OS BIOS host drivers supports large volumes this product is compatible with drives larger than 2 21B
12. hip for a period of two years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including i
13. nical support for assistance a Slide the drive carrier out of the RAX 2 1 4 Drive Bay and Frame Installation for RAX429 and Models with One Open Bay b The carrier s cover is held in place by a screw on the rear of the carrier Remove the RAX XJ models can be purchased with bays unpopulated RAX429 screw then remove the cover is the empty bay model of the 2 bay RAX series For instructions E on how to install your HDD bay or frame into these products c Slide the drive in from the front of the carrier please see the install guide that accompanies your particular bay d Mate the connection on the drive with the connection on the 2 2 Tips for Rack Mounting RAX 4 Bay XJ drive carrier circuit board Elevated Operating Ambient Temperature If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient e Flip the drive carrier assembly over and secure the drive in place with the provided screws f Attach the Temperature Control Cooling Sensor to the top of the drive with an adhesive strip Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised g Replace the carrier cover and secure the screw on the rear of TA p th ler euch Mechanical Loading Mounting of the equipment in the rack should be such that a
14. nterference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Tested to comply es with FCC standards FOR OFFICE OR COMMERCIAL USE Page 5
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