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Avaya 3740 and 3749 DECT Telephones

1. 50 Double Call 6 466 ss woo ORO OO ORO OX RED OR RTD 50 Setting up a second telephone for a double call 51 Switching on double call 51 Switching off double call 2 2 ee ee 51 PICICUD aw se eee Oe eK ee ACA A Aa 51 ea t Meat 52 Undirected Group Pick up llle 52 Group PICK UP lt icr2 2 consists sia 52 Gall Diversion sc doo o XO 9 e o BA wo OO ee 52 Activating a Call Diversion 53 Deactivating a CallDiversion rn 53 Activating Call Diversion when busy rens 53 Deactivating Call Diversion when busy 53 Activating Call Diversion when cannot be reached 54 Deactivating Call Diversion when cannot be reached 54 Call Diversion after a certain period oftime 54 Deactivating Call Diversion after a certain period of time 55 MESSOUING amp uz oe xor e e A 64 RS Roa 56 Message List 24 5 sum kom e ra a ee ew NG 56 Receive a Message i ii i ee ek Oe oom 3 3 9 cis 56 Vvolce Mall eximir a AAA AR 56 Receive a Voice Mail leeren 56 Menu Operation 2 42 sce cece ede eee eee Ree HR EO 57 COMNTOCUONAS a AA KK KWAK KR BAK BABABA BBM WAWA 57 cA up gt a AA AA AA AA 57 y AA AA AA AA AA 57 LC AP AYAH TY 58 InGhardel 2 KG GB BA BAN SRR ERED REE DES 60 Gals as GG amp eae ted SS eek oe ere es POE LA WA
2. Dial a Number from the Call list Dial the sender of a Message lll Dial a Number from the Local Phonebook Dial a Name from the Central Phonebook Dial using Code Numbers Dial using Speed dial Code Numbers sad Keh HEBEI BASA ICELAND SSH SS HS So Adjust the Volume during a Call rn Open Menu during theCall lll Turn the Microphone on off during a Call Publ SL os eh BARE AG Be DBA Start a New Call during Conversation Switch between Calls lt lt 4 Avaya 374x DECT Telephones at Integral Enterprise User Guide 34 35 35 36 36 38 38 38 39 40 41 41 42 42 42 42 43 44 44 44 44 44 44 44 44 45 45 45 45 45 46 46 46 47 47 47 47 48 48 48 01 2011 Contents Enda GalL sc za aa GET Che KEPS cans ws oe oes BA 48 Transfer Call ucc o eM AAA AAA AR 48 Transfer to new Call icc 24s w x 9 9 xx 48 Starting a Conference Call 49 Ending a Conference Call 49 Call BACK o asiaa HHO DSR BADA BB RAR DEDEDE AS HEBD GS 49 Deactivating CallBack 2 2 eee ee ee es 49 Gal Wr MIE sacas a AL 99 406 9 8 99 BAG 4 PAG eS CROP S 49 DIMP 2266 oui eere SG SES oH EC SSE SHOE SES SE SESS 50 Loudspeaking Function
3. Add new gt Name Enter call data lt Name gt 1 Select 1 More Edit Delete 1 Back Short cuts Navigation keys 2 Left Function gt Not used Right Phone call Contact list Change profile Open a menu My favourites Value Control question Multifunction button gt Long press Function gt Same as above for 3740 telephones 38 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Tree Multi press Value Control question Connections Y Bluetooth for 3749 Enable Disable telephones Headset gt Add new Headset Mic on boom Hearing protection user headset profiles System Change system Subscribe Unsubscribe Rename system Priority In charger Call behaviour No action Loudspeaker on Hook on More action no action switch off Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 39 Settings EJ Sounds amp Alerts gt Ring signals Internal call external call Volume Ring type Vibrating alert Key sound Locks gt Automatic key lock On Off Phone lock Auto phone lock On On in charger Off Change PIN code Display gt Brightness Normal Power save Screen saver Information Black Contrast Time amp Date gt Time format With softwar
4. Meeting appears in the display shortly afterwards Sending a direct call With direct calling you are sending a given text with a given number to a given receiver subscriber or group A list with the direct call numbers can be obtained from your system administrator 1 Open the Message menu Menu Messaging Mail address appears in the display Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 67 2 Enter the direct call number e g 4321 3 Press the key Message being sent appears briefly in the display Send a defined text with the local telephone directory 1 Open the contacts list and select the entry you want to send a message to 2 Press the key for a longer period Msg to appears in the display 3 Press the right softkey 1234 Mail address appears in the display 4 Press the key 1234 appears in the display 5 Continue with step 4 in the above described procedure see Send a defined text with or without post dialed digits on page 67 Voicemail Message Waiting 68 If voicemail is connected to your telephone system callers can leave messages for you as they would on an answering machine The message waiting list stores the new messages on voicemail that you have not yet listened to Message waiting message arrives 1 Your cordless telephone emits a special information tone Open the Message waiting list MW appears in the display if there are messages th
5. 2 2 aaa 89 Attach Cover for No Clip 2 2 eee ee 89 Bluetooth Headset for 3749 telephones 91 lineolpur ze cai DUTIES 91 WO ATLETI UT TT 91 a has a a AA ERO UR OEE Ee ee 92 e 6 440 946 WE RELOAD ERASED RS ROD KS 92 Enable Bluetooth 92 Pair and Connect a Bluetooth Headset 93 Add another Bluetooth Headset 93 Select a Bluetooth Headset 93 Remove a Headset 94 Change the name of Bluetooth headset 94 Calling 4445445422 52525 335 33 8A 853309 RA RR RR a 94 Make a Call xa oe Sree SED ERED EES RET OO ew AAA 94 Answer d Gall 23 cS 2 She x ence SSS SK Oe BESS SESE 8 94 End Gal e rca Merc Ser AA AA es 95 Volume Mute Control 2 ee llle 95 Adjust the Volume During a Call ens 95 Turn the Microphone On Off During a Call 95 MESITA 6 uw x one 99 SS OME PO ESSE SERS eT VES SESE 9 5 95 Thanistel d 6dll airada AAAS BARKER A RED OR de e 95 Transfer a Call to the Telephone x x 95 Transfer a Call to the Bluetooth Headset 95 Switch to a Headset with Cord 96 Menu TICE 6 25 0 a de oO ORO bd ee ee DR 9 OY a 96 Opern RTS O PR RE EORR D 96 Accessibility and Voice quality 96 Operation ra 20
6. Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 73 Set Ring Type 1 Select Sound amp Alerts 2 Select Ring type Choose between Normal Short signal or Silent Note When the ring type is set to silent the icon is shown in the display Turn the Vibrator on off 1 Select Sound amp Alerts 2 Select Vibrating alert 3 Select vibrating alert Choose between On On if silent i e the vibrator is on when the telephone is muted or Off 4 Press Soft key Back Set the Key Sound This means that the telephone sounds low at every keystroke You can choose between Silent Click or Tone 1 Select Sound amp Alerts 2 Select Key sound 3 Select key sound 4 Press Soft key Back It is possible to listen to the key sound by pressing the Soft key Play Phone Lock settings Activate the Automatic Key Lock To prevent accidentally pressing keys and making a call the keys can be locked automatically If this function is activated it locks automatically a short time after the last keystroke 1 Select Locks 2 Select Automatic key lock 3 Select On for activation of automatic key lock Activate the Phone Lock The telephone can be protected for unauthorized use If this function is set to On it locks automatically a short time after the last keystroke and a PIN code has to be entered at power on When it is set to On in charger it locks when switched off or placed in a charger The default pho
7. 57 91 calliniquize teo suu cameseca soe Tert ak 94 enables o se mee ini stt teed 92 PAING aces pad wave RIED RAO acre 93 verified types aaa 92 C Call answering llle 44 Gall Dack ud dessin ER Pte E eo 49 Call declining 44 Call Diversion activate o oooooooooooo ooo 53 after a period of time 54 deactivate oooooo 53 not reachable deactivate 54 when busy activate 53 54 when busy deactivate 53 Call iO ras EP CARA ant 35 GalLliSt 25 ee FE o o A heus nagan 60 Call services o o ooooooo o 61 Call Waiting ita rd ee 49 Calling call a number from the call list 44 Code Numbers ooo ooooo o 46 dial a number 44 quick call by a name in the phonebook 45 Calls menu tree eee eee 35 Avaya 374x DECT Telephone User Guide CaSO 4 tul s crete ached nee ial cid 23 Central phonebook 70 Charger o ss ert BG EP Bod Pan bn KUNO pee 24 disconnect telephone 25 telephone behavior 60 Charges duco kama Bana as Aa 63 Chemical resistance 18 A etes ooh OS Kamang Liban ha 24 Code sequences 101 CodeS 4 5 ate S oe USA e ib s 99 103 Conference Call 49 Connections menu tree o ooooooooooo 39 Contacts us band rms le Se 70 menu tre
8. Local Directory This symbol will be shown in the list functions when calls are dialed from the local directory or identified by using the local directory from your phone Key lock icon indicates a locked keypad m B Phone lock icon indicates a locked telephone 3 Bluetooth icon indicates that Bluetooth is enabled only for 3749 telephones y Bluetooth headset icon indicates that a Bluetooth headset is te connected to the telephone only for 3749 telephones Headset icon indicates that a corded headset is connected to the telephone 1 Profile active icon System connection icon is visible when connected to an administration system Man down icon only for 3749 telephones No movement icon only for 3749 telephones gt os O Menu icons The Contacts menu contains all names numbers in the personal phonebook The My favourites menu contains menu short cuts used to customize an own menu E The Messaging menu contains all message handling such as reading and writing messages E Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 29 E E LS The Calls menu contains call lists call time and call services Call services is configured by your system administrator The Connections menu contains Bluetooth connection headset selection System selection and In charger selection The Settings menu contains personal telephone settings such as changing the ringer volu
9. 20 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Introduction Note Use of the functions Central phonebook Voice mail access Call list sending and receiving messages and Centralized Management are system depended Accessories Basic Charger Advanced Charger Rackmount Charger Multiple Battery Charger for 3740 batteries Battery Pack Leather case Belt Clip hinge type swivel type Headset with microphone on boom Headset adapter for Mic on boom Peltor hearing protection headset Bluetooth headset can be bought A compatibility list is available at your administrator Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 21 Descriptions Figure 1 Description of the cordless telephone 1 Multifunction Alarm button 10 Microphone The button is placed on the top side of the The microphone is placed on the front cordless telephone On 3740 this button bottom side of the cordless telephone can be used as a shortcut to functions On 3749 it can be used as an alarm button It supports long and double press modes 2 Earpiece speaker 11 Key lock and Upper Lower case This key is to lock the keypad in combination with the Soft key Lock This key is also for switching between upper lower case and digits 3 Display 12 Voice mail access The full graphic type display is 128 pixels A quick access to the telephone s Voice wide and 160 pixels high For 3749 the mail display has mu
10. 3 93 o 34 ie PM rr 34 Leather CMON MET DTP 34 Avaya 374x DECT Telephones at Integral Enterprise User Guide 01 2011 3 Contents Headset uu td be a we SSS MS ae we ew Se She ws NENG TOO a rade hich mh Res Re ped ch edhe eoe di e Rd Ree diede e ee Calls uuu ed or RES SS KAR e Woh PAP dod AR CONC 24 60 LT TCTI11911 2 727 711 7 1 211 T1 xi nl EATEN TUE AA tse ch Se he AG PAGSSOGING a wa KG x om RR REOS RR OR ERR REOR RR stad MyTavoH NOB ABR KAKA Oe ee BRA Cl d CU Si e ace ae ees A Sn Sea GE ac ae es Gi a CONNGCIIONS 23 6 ci ore ee rae a Sed So Se ee OSS us BSS Sass Customizing the Menu Tree 020 aaa Basic Operatlo l 3 4 552245 2739 339038 R8 RR Ee Oe Ee Oe Switch the Telephone On Off lt lt lt Turn the Audible Signal On Off Lock Unlock the Keypad lt lt lt lt lt lt lt 0 lt lt 0 7 es Lock Unlock the Telephone lt lt lt lt lt CAIDA 24 24 24 465 X bee Ru 456 SS 6S 4 2 Ss SS SSH EH OS INCOMING GAN MITTITUR Answera Call 4 6606 65H 6 A A e 9 4 49 OS AAA Pece B Cal 64 0 4 4 0 4 6 os ew a ORC RC A ple OPERA A Ouiseiig Gall um um RR AGE tee SPSS RS ESSE SEES Za ES Dial a Number Pre Dial rcrn Dial a Number directly Post Dial Dial using the pre programmed Multifunction button for 3740 telephones Dial using the Alarm button for 3749 telephones
11. Active area The top row Status bar is used for icons which give the user information for signal strength phone lock key lock sound off time optional system connection and battery status This row is always visible in all screens The next row Header bar displays the current date optional headset connection Bluetooth connection and system connection The next rows Active area are used for information such as profiles the name of the system to which the cordless telephone is connected to A user identity provided from the system and or an Owner ID can also be displayed if configured in the Settings menu This is also the area for pop up text for example missed calls or to confirm an action The bottom row Soft key bar is used for Soft keys which can be used as short cuts for functions in the telephone See Soft keys on page 31 The Scroll bar is placed to the right side of the active area It becomes visible when a menu screen has more than six menus or if there are more than four rows of message text in a message Note For 3740 DECT telephones the display is monochrome black and white with backlighting Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 27 Icons Ed Es ik amp bh X e a e Signal strength icon is visible in the upper left corner The bars shown in display depends on the signal strength Full battery icon is displayed in upper right corner Low batter
12. and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Software License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE P
13. Figure 10 Screw the cover into position 3740 49 telephone 90 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Bluetooth Headset for 3749 telephones Bluetooth Headset for 3749 telephones Introduction Bluetooth technology replaces the cord between the cordless telephone and the headset This allows the user to move more freely and eliminates the risk of a headset cord getting stuck The Bluetooth is factory mounted on the cordless telephone s circuit board Bluetooth supported functions Pair the cordless telephone with it s headset Chose which device to use when making a call Play ring signal in the Bluetooth Headset Answer and connect sound to the Bluetooth Headset when answering with the headset s button End call with the Bluetooth headset s button Transfer audio to from Bluetooth headset during call using the menu in the cordless telephone Increase decrease the volume in the Bluetooth headset with the volume buttons on the cordless telephone Wear For optimal performance wear the Bluetooth headset and the telephone on the same side of your body The best audio quality in the headset is achieved when no obstructions including your body are between the headset and the cordless telephone Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 91 Figure 1 Wear the headset and the telephone on the same side of your body Nd Headsets A number of Bluetooth he
14. Nederlands Dutch Norsk Norwegian Polski Polish Pycckwn Russian Sloven ina Slovakian Soumi Finish Svenska Swedish and T rkce Turkish You can import one user defined language by using WinPDM or DM See the handset configuration manual in the nstallation and Administration Manual DECT H4 Note In every language the menu item language is shown with a prefixed Asterisk This might help you to change the language of a telephone set to a language you do not understand 1 Select Language 2 Select language 3 Press Soft key Select to save the setting Change Owner ID The Owner ID is set to identify the telephone and it s shown in the idle display 1 Select Owner ID 2 Enter identity 3 Press Soft key Save Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 77 Device info This is where software and hardware information of the cordless telephone is found 1 Select Device info 2 Depending on the info your are looking for select Software Hardware IPEI IPDI or USER ID Alarm Settings for 3749 telephones Activate alarm 1 Enter the menu by pressing Menu Select ES in the menu Select Alarm Select Activate alarm Select Man down and or No movement Press Select to change the setting The check box is selected NO a Bb WON Press Back to save the setting To remove the setting press Select The check box is cleared When an alarm is activated the correspon
15. RR RATER 74 Display Seitigs 2 ccs cee o 99 e eee ete DSR SR SE DES 76 Time 8 Date Settings ee 76 Change the Menu Language 2 0 2 ee ee eee 77 Change OwnerlD 440c2te eis Pee tegidan ene er das 77 DEVICE koh EORR UR RRR SERED KDE OR ERRORS 78 Alarm Settings for 3749 telephones 78 Alarm Operations for 3749 telephones 79 Push Button Alarm 2 aa a aaa KAG 79 Test AIA 6 6 8 64 5 GRRR OR e ode DEE e OM ORR wo 79 Personal Alam os a a HAD AG BANANA Gi SESH eGR SE ERE SS 79 Man Down and No Movement Alarm 80 Acoustic Location Signal 80 Automatic Call after Alarm aao 81 Advanced Functions ele 82 6 Avaya 374x DECT Telephones at Integral Enterprise User Guide 01 2011 Contents Procedure Cul cc sees ee ed US cae dee cae we Pee SS oH oes 82 Admin MENU uii adc doa KAB OR Rk Re BB AA a da 83 Troubleshooting iec oom o3 Y Ra ARA PAWANG 84 Operation MANGE gt reire R39 eke ae SSS RES Oe PASSE SSS SSH Lead 86 Accessibility and Voice Quality 86 IIE TRAIN M 5 ER NOTI AA PA 22577 T 87 Charge the Battery ociosas ESSE SR E S ERES E 87 Charge Spare Batteries len 87 Replace the Battery i522 hae Ce AA ee eee UA 87 Attach the Hinge type Clip 2 2 eee ee ee 88 Attach the Swivel type Clip
16. SIR 10 0038 or Sira 10ATEX2072 or CSA Compliance Certificate TBD and following supplements The documents above and the EC Declaration of Conformity can be found at http www avaya com gcm emea de includedcontent conformity htm Removal of the battery The battery pack is fastened by two screws that require a special tool Battery pack opener for the ATEX IECEX CSA battery The opener is delivered together with the handset and can also be ordered as a spare part To remove the battery pack use the opener and untighten the screws Remove the battery pack by pulling the screws To fasten the battery pack use the opener and tighten the screws See also Replace the Battery on page 92 A Important Removing the battery pack is NOT permitted in a hazardous area Attention The product is housed in an enclosure that meets IP65 However the ATEX IECEx classified telephone is not intended to be immersed in dust or water In the case of suspected damage do not use the ATEX IECEx classified telephone in a hazardous area Make sure that the product marking corresponds to the site requirements Before installation consult the product documentation 10 Avaya 374x DECT Telephones User Guide 01 2011 Important Safety Information National safety rules and regulations have to be observed Do not use accessories to the product without ensuring that they are suitable for use in a hazardous area Modification of the product is not pe
17. Step with the navigation key 4 or v to the headset to be removed Press the Soft key More Select Delete Confirm with the Soft key Select oon fF o N Change the name of Bluetooth headset The name in the headset list of the headset is the default name for the headset 1 Select Connections icon in the telephone menu 2 Select Bluetooth gt Headset 3 Step with the navigation key 4 or v select the headset 4 Select More Edit name 5 See Alphanumeric Keys on page 33 Calling Make a Call 1 Enter the number on the telephone 2 Press the Soft key Call or the Off hook key When Transfer call to phone is displayed press No or ignore the message to use the Bluetooth Headset 4 Press Yes to use the telephone Answer a Call A ring signal sounds in both the selected Bluetooth headset and the telephone to signal an incoming call To answer the call in the Bluetooth headset press the appropriate button on the headset 94 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Bluetooth Headset for 3749 telephones To answer the call in the telephone press the Off hook key on the telephone End a Call Press the appropriate button on the headset or the On hook key on the telephone Volume Mute Control Adjust the Volume During a Call Press the upper Volume up button on the upper left side of the telephone to increase the volume and the Volume down button to decrease the volume
18. User Guide 01 2011 Calling During a Call Note Some of these functions are system dependent and are not shown in the menu They are set up by your system administrator If applicable additional functions could be programmed Adjust the Volume during a Call 1 Press the Volume up button to increase the volume and the Volume down button to decrease the volume The telephone will now store and keep the new volume level Open Menu during the Call 1 Press Soft key More 2 Select Menu 3 To open a menu continue like not being in a call Turn the Microphone on off during a Call 1 Press Soft key More 2 Select Microphone off 3 Press Select The P indicate a silenced microphone This means that the other part in an ongoing call cannot hear you Turn the microphone back on 1 Press Soft key More 2 Select Microphone on 3 Press Select Note It also possible to turn the microphone off on by a short press on the Sound off button or a long press on the key see Descriptions on page 22 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 47 Audio Transfer To transfer audio between the Bluetooth headset and the telephone s earpiece during the call 1 Press Soft key More 2 Select Audio transfer 3 Press Select Start a New Call during Conversation 1 Press Soft key R The first call is put on hold 2 Dial the number Switch between Calls A new Call is started during c
19. alarm is triggered When an alarm is triggered the following occur depending on the settings A dialog window Man down warning Cancel or No movement warning Cancel is shown in the display and a warning tone is also played for a period default 7 seconds before the alarm is sent To prevent the alarm from being sent and to silence the warning tone do one of the following Press any key or button The alarm is reset Put the telephone in a charger The alarm is temporarily disabled and the corrensponding alarm icon is hidden The alarm is enabled when you remove the telephone from the charger If no key or button is pressed during the warning tone the alarm is sent Depending on set parameters a beep vibrator or LED signal confirms that the alarm has been sent An ALS may be activated after the alarm has been sent See Acoustic Location Signal on page 80 A call to a predefined number is established See Automatic Call after Alarm on page 81 Acoustic Location Signal Depending on set parameters the ramped up ALS is played after an alarm The signal is always ramped from the lowest volume to the highest Press to turn the ALS off Depending on the PDM settings it is possible to make the user enter a password when turning the ALS off This password is the same as the phone lock password 80 Avaya374x DECT Telephone at Integral Enterprise User Guide 01 2011 Alarm Operations for 3749 telephones AL
20. also possible to store the complete key code sequences in My favourites For entering the specific codes e g Y or key long see Symbols and Codes on page 103 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 101 First of all you must enable access to the central phone book if your telephone system features a phone book server Setting Key code sequence Follow me Enter other telephone number long telephone number D Delete other telephone number 3 long Y Activating Call list Y 1 gt gt 909 Deactivating Call list Y 1 gt gt 919 Activating Second call 9 1 gt gt 908 Deactivating Second call Y 1 gt gt 9189 Switching on receive charges 12 gt 906 Switching off receive charges Y 1 gt gt 916 Charges during a conversation Total call charges of the current call 822 3 Total call charges of all calls 98239 Display no charges Y 824 Display charges as units 98209 Display charges as an amount 821 Check current charges in idle state 98259 Clear the call charge meter 8 3 PIN code Y Ringing tone volume 5 gt gt 2 Volume 0 9 gt Ring tone melody 5 gt gt 5 Melody 0 9 gt Y Disable access to central phone book 1 lt PIN code gt gt 973 Enable access to central phone book 1 lt PIN code gt gt gt 9729 Store speed dial numbers os long Speed dia
21. display will turn off when the telephone is not used 1 Select Display 2 Select Screen saver 3 Select Information or Black 4 Press the Soft key Back Contrast 1 Select Display 2 Select Contrast 3 Adjust the contrast by pressing to increase and 4 to decrease the contrast 4 Press the Soft key Back Time amp Date Settings Time and date is set in your cordless telephone Note Time and date are send from the PABX to the telephone Set Time Format 1 Select Time amp Date and press Select 2 Select Time format The actual time format will be displayed Selectable time format 11 00pm 23 00 76 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation 3 Press Select to save the setting Set Date Format 1 Select Time amp Date and press Select 2 Select Date format press Select Selectable date format DD MM YYYY e g 17 09 2008 also called Europe MM DD YYYY e g 9 17 2008 also called US YYYY MM DD e g 2008 09 17 ISO 8601 MMM DD YYYY e g Sept 17 2008 DD MMM YY e g 17 Sept 08 DD MM YYY Y e g 17 09 2008 DD MM YY Y Y e g 17 09 2008 3 Press Soft key Select to save the setting Change the Menu Language You can choose between Brazilian Brazilian Portugu s Brazilia Portugu s Portugues Ce amp tina Czech Dansk Danish Deutsch German English Espafiol Spanish Francais French EMnyvik Greek Magyar Hungarian Italiano Italian
22. in the headset Depending on the Bluetooth headset it might be possible to adjust the volume directly on the headset Turn the Microphone On Off During a Call Mute the headset and the telephone with the Sound off key on the telephone See Switch the Telephone On Off on page 42 Messaging When a text message is received a beep sounds in the Bluetooth headset Transfer a call Transfer a Call to the Telephone You are on a call with the Bluetooth Headset 1 Press the Soft key More on the telephone 2 Select Audio transfer Transfer a Call to the Bluetooth Headset You are on a call with the telephone 1 Press the Soft key More on the telephone Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 95 2 Select Audio transfer It is also possible to transfer a call to the Bluetooth headset by pressing the appropriate button on the Bluetooth headset Switch to a Headset with Cord If a headset with a cord is connected during a call the call is transferred to this headset automatically Menu Tree See Settings on page 40 Operation Notice Accessibility and Voice quality Bluetooth uses the frequency of 2 45 GHz WLAN microwave oven and other devices that use the same frequency can disturb the use of a Bluetooth headset Operation Area Maximum distance between the headset and the telephone is 10 metres The communication distance between the telephone and headset may vary
23. key and Multifunction button Predefined functions can be set as short cuts for the right and left Navigation keys and the Multifunction button It is for example possible to define the Multi function button to make a call or as a short cut to send a message For more information about the Navigation keys and Multifunction button see User Guide Avaya 374x DECT Telephone Turn the automatic keypad lock on off Enter Settings E and step to Locks Select Automatic key lock select On or Off and press Back A locked keypad is indicated by the Key lock icon H To unlock press the key and then the Soft key Yes Avaya 374x DECT Telephone Quick Reference Guide Accessories The following accessories for the Avaya 374x DECT Telephone are available Leather casing incl belt clip Belt clip swivel type Waaah Desktop chargers Also available Rackmount Charger Multiple Battery Charger only for 3740 DECT telephones Headset Mic on boom Peltor hearing protection headset Avaya 374x DECT Telephone Quick Reference Guide Index A Accessories oe iw ex A Conte dating 21 34 Admin Menu llle 83 Alphanumeric keys 33 ANENA ws cee dope actores verra NANG e ends 23 B Battle oui AA PA D ALS 24 87 gripe EE 87 full battery icon 28 low battery icon 28 Belt Clips ooooooooo 34 Bluetooth headset
24. out of range Move headset closer to telephone Link key in headset has been deleted Repeat pairing procedure Headset is already connected to another telephone Disconnect headset from the other telephone Too close to disturbing devices Disturbing devices can be WLAN equipment microwave etc Headset can not connect to telephone see headset manual for details on how to connect Telephone is not turned on Turn on telephone Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 97 Problem Reason Solution Telephone is out of range Move telephone closer to headset Bluetooth module is disabled Enable Bluetooth in Bluetooth menu Another headset is already connected to the telephone Disconnect the connected headset Link key is missing in either headset or telephone Repeat pairing procedure Too close to disturbing devices Disturbing devices can be WLAN equipment microwave etc 98 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Appendix List of the message defined texts Appendix Number Defined text Message type Codes for your handset Here you can enter the codes that are set up in your telephone system These codes can be obtained from your system administrator Setting C
25. temperature changes to prevent condensation in the telephone It is recommended to put the telephone into an air tight plastic bag until the temperature is adjusted for example when entering or leaving a cold heated building on a warm cold day Protect your telephone from aggressive liquids and vapours If the telephone has been exposed for water or condense remove the battery immediately and let it dry completely before re inserting the battery Keep the telephone away from strong electromagnetic fields Do not place a cold telephone in a charger Battery Do not immerse the battery into water This could short circuit and damage the battery Do not expose a battery to an open flame This could cause the battery to explode Do not allow the metal contacts on the battery to touch another metal object This could short circuit and damage the battery Do not leave a battery where it could be subjected to extremely high temperatures such as inside a car on a hot day Use the Desktop Charger or the wall mounted Charging Rack for charging Charge the battery for at least one hour the first time you use the battery Note that the wall mounted charger with a battery pack adapter has to be used if the battery alone is to be charged Do not charge a battery when the ambient room temperature is above 40 C or below 5 C above 104 F or below 41 F Do not attempt to take a battery apart Do not disconnect the battery unless it needs
26. that is covered by your system Outside this area you will loose contact with the system The signal strength icon will be low and Searching will be displayed Out of Range A system administrator can use WinPDM to adjust the Out of range alert signalling When the telephone loses connection to the system the handset displays the Searching text and plays a beep every minute for a maximum of 30 minutes You can turn off the beep or set it to play only once See Descriptions on page 22 When re entering the coverage area it can take a couple of minutes before the telephone is automatically registered into the system 86 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Maintenance Maintenance Charge the Battery Place the telephone in the desktop charger or in the rack charger The battery is being charged when the LED on the telephone is steady orange When the battery is fully charged the LED will be green E An animated battery icon is also shown in the display indicating charging by starting with its current charge and ending with the full charge A filled Battery icon indicates a fully charged battery Note Only use the prescribed chargers for charging Charge Spare Batteries Spare batteries can be charged with a separate Multiple Battery Charger It can charge six batteries at the same time Replace the Battery If the standby time for the cordless telephone becomes too low the battery sh
27. 01 2011 83 Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive Go through the following lists if you encounter any problems If this checklist does not solve the problem contact your system administrator If others have similar problems there may be a system error Operational Problems Fault Probable cause Action or comment No display The battery level is low or the Charge the battery or contact telephone is defective system administrator No ringing The sound off icon is on or ringer Long press the Sound off key volume set to silent or the or increase volume or contact telephone is defective system administrator Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range but no access rights Switch telephone off and then switch it on again or contact system administrator No System The telephone beeps once a minute during max 30 minutes with a low tone followed by a high tone if enabled the vibrator also follows the beeps The telephone is out of coverage or telephone is defective Stop the beep with the Sound off key and go into range Note When re entering the coverage area it can take a couple of minutes before the telephone automatically has registered into the system or contact system administrator SERVICE NEEDED Pa
28. 011 Important Safety Information Always dispose of old equipment correctly keep our environment tidy EU EFTA only substances hazardous to human beings and the environment Never dispose of these items together with unsorted municipal waste household waste In order to protect the environment public collection points have been set up to ensure the correct disposal of old electrical and electronic equipment marked with this symbol Xx Old electrical and electronic equipment marked with this symbol can contain To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources it is also possible to participate in Avaya s used equipment return system This system ensures the correct recycling of old equipment as well as the re utilisation of individual components Regulatory Compliance Statements USA and Canada only Portables without Portables with Bluetooth Bluetooth FCC ID BXZDH5 FCC ID BXZDH5BL IC 3724B DH5 IC 3724B DH5BL US 9FVW4NANDH5 HAC US 9FVW4NANDH5 HAC FCC compliance statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in a
29. 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Settings 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key Select the Settings icon Press the confirmation button or the Soft key Select Sound and Alert Settings Adjust ringer tone 1 2 3 4 Select Sound amp Alerts Select Ring signals Select internal call or external call depending which ringer tone you want to set Now you see the list 14 possible ringer tones The one that is already selected is marked Select another one by using the up down navigation buttons You can hear the tones by pressing the play softkey Press the soft key select for the tone you want to choose Your phone will now ring with this tone when reaching an internal or external call as you have setted Now you can choose the tone for the other kind of call Adjust the Ringer Volume 1 2 3 Select Sound amp Alerts Select Volume Enter the desired value between 0 and 9 e g 4 The entered value appears as last digit in the display Prog 5 2 4 Your telephone rings with the desired volume The setting is not yet active Press Soft key to save the setting Note The arrival of a message is signalled with only two different volumes The higher volume is used if the ringer volume is set to 9 Otherwise the telephone will always ring at the same lower volume regardless of the value set
30. 5 Power SBUDDE 2446544866646 262826 DAA SSR SS GAS a 15 Salety Precautions ooi a KG RAR TRS EGR ARA GG RAANG 15 JE o PAT A AAA 16 Environmental Requirements o 17 In FODHCHOM succum Ge is a SEE A E di de 19 Functions and Accessories lt lt 20 FURCHONS 2644054 PEC a eea 20 PCCESIONGS 2 Mq Bo Re he A ee RE aS 21 Descriptions awa ma REDMOND OAD OR OOD 22 The Avaya 374x DECT Telephone 23 fj A A e ra E i 24 DEGKION GUANO occiso 24 Charging the telephone in Desktop charger 25 FUNCION IN charger lt p ninas consi ica A 25 Rackmount Charger ooo Vx cdi 26 Multiple Battery Charger es 26 Icons and Text in the Display lt lt lt 27 Keys and BUNONS xa a a a ROCA a RR ee A 30 up o dt E 6 Ok TIT 30 On hook and On Off Key llle 30 Four way Navigation Key 31 Voice Mall KOY icc ko o 9a wo RO O39 ra Hw 5 31 Sound GIF REY niro md ERREUR NAG AEGIS AA HSE SESH SSS 31 Key Lock and Upper Lower Case Key 31 SON KEYS ocio DSR KL SER HERE CRE RRR REESE HOHE 31 Multifunction Alarm Button 2 6 ee llle 32 Volume BHIIOIE uuu od ace GG AG NEHA Sa a we ee 8 32 Sound GE DURON uad eee QE ROERASRPPEPPSPS a 32 Alphan meric Kays 2 44 43 47 KG ORC REOR ROO AR RR RACER 33 ACCESSOMES 4 2 25 34 wo 0 x 3
31. ANDSET BATTERY PACK Chargers shall only be connected with power adapters included in the following charger kits Basic Charger No 700479470 DECT 374x HANDSET BASIC CHARGER KIT EU No 700500871 DECT 374x HANDSET BASIC CHARGER KIT UK NAR AU No 700500872 DECT 374x HANDSET BASIC CHARGER KIT MEXICO No 700500873 DECT 374x HANDSET BASIC CHARGER KIT ARGENTINA Advanced Charger No 700479496 DECT 374x HANDSET ADV CHARGER KIT EU No 700500874 DECT 374x HANDSET ADV CHARGER KIT UK No 700500875 DECT 374x HANDSET ADV CHARGER KIT NAR No 700500876 DECT 374x HANDSET ADV CHARGER KIT AU No 700500877 DECT 374x HANDSET ADV CHARGER KIT BRASIL MEXICO No 700500878 DECT 374x HANDSET ADV CHARGER KIT ARGENTINA Avaya 374x DECT Telephones User Guide 01 2011 9 ATEX IECEx Safety Instructions for 3749 Cordless Telephone Intrinsically safe use SIRA 10ATEX2072 IECEx SIR 10 0038 11 2G II 2D Ex ib IIC T4 Gb Ex ib IIC T55 C Db IP65 CE 0470 20XX xxxxxxx X Class TI Div 2 Groups E F amp G Tamb 10 C to 40 C SP Class I Zone AEX Ex ib IIC T4 Class III Div 2 Groups E F amp G Charging the battery When using in hazardous or classified areas use an approved battery pack only The battery pack must be marked with art no 660274 on the label Charging parameters Um 5 25V Im 1 15A A Important Battery charging or replacement is NOT permitted in a hazardous area For approved battery types see certificate IECEx
32. AVAYA Avaya 3740 and 3749 DECT Telephones connected to Avaya Integral Enterprise Software IEE7 User Guide 21 603689 01 2011 Issue 1 0 2011 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the complete document Avaya Legal Page for Hardware Documentation Document number 03 600759 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation
33. G BA 60 Activating and Deactivating Call list 60 Avaya 374x DECT Telephones at Integral Enterprise User Guide 01 2011 5 Contents Gal List Open cose e365 oboe Sue soe E ew RE Pio 60 JOUCAL M 61 CHI Services Lo o woo eee OE ONE ESO oo RO ERA BAG 61 Shori EUM gao OS CRESS oe SR OSLO SE eh OE SES E AGANG 63 Define Navigation Key 2 2 2 ee ee ee 63 Define Multifunction Button for 3740 telephones 64 My favourites 4203 A BA RB AAA 64 AdddavourleS ssc ee rl BO onm Se ee Sm eee Om m UR HE m n 64 Delete Tavourl6S csi Oe Oe RR SEXO Yee x99 x 64 Messaging 6445400 amp ARR carr 65 Receiving a message 1 2 2 eee et ee 65 Message NS uu sh ai Ch SAH KB FGE REG NBP SS SG KA 66 Sending a message a eee eee esas ewe scans 67 Voicemail Message Waiting cll 68 Gil RET 957 71 1717 2 71727 2 71 712 5217177212277 69 COS 2 uu xus 2 Eee 4 o3 EROR Oe d RIO GER E ELE SSS e dE 70 Open personal phonebook a 70 Cal COMACE ud AK KAR A AOR ee KABABA BAH KG KAHA 71 Rapid Search fora Contact lt lt 71 Add Contact AA AD PAHABAAN CESSEEH EES 71 c Ee oo PE Sued Sse SS SO Sw SUM BS Soe SH ea 71 Delete Contact ks se KA BG bbe GLEE eae vei 72 Central Phonebook 72 sil e rrr 73 Sound and Alert Settings 73 Phone LOCK Settings 1144 xar dee ORO we
34. Note For 3740 DECT telephones the menu is in monochrome black and white Connections 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Connections icon Press the confirmation button or the Soft key Select Bluetooth In the Bluetooth menu you can connect a Bluetooth headset and enable the Bluetooth function For all information on Bluetooth see Bluetooth Headset for 3749 telephones on page 91 Headset 1 Select Headset Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 57 2 Select headset Choose between Mic on boom Hearing protection or Customized headset profile Note Customized headset profile is only visible if the headset profile has been configured by your system administrator 3 Press Select System 1 Select System Change System 1 Select Change system 2 Select Automatic or a specific system If the telephone is set to Automatic it selects a system according to the priority list see Priority on page 59 Note Automatic doesn t work if your system list comprises beneath Integral DECT systems other systems IP DECT or GAP home base stations Subscribe System The cordless telephone can subscribe up to eight different systems To subscribe a new system the PARK Portable Access Right Key and AC Authentication code related to the system you are going to log on to are needed Contact your system administrato
35. OR Re 30 On Off key aa aa bb REDE xD 30 On hook key us papa eke stad esta pami Nag 30 116 Avaya 374x DECT Telephone User Guide Operating area 0 86 Out of coverage 2c e eee eee 86 P Personal phonebook 70 Phone lock c dea w IER WA eee ee ea ee 74 Pick upz us se Ee eae RR sex AD 51 GEOUP es base hing oa REI KG TEE 52 group undirected 52 PIN code bete id 75 Procedure Call 82 Profiles 9 gcc Id DA Nam oss 69 menu tree o 36 Q Quick Reference Guide 105 R RING A BAG Reena est 74 Ring volume ooo Kia que e eR ee ee 73 S Safety Information 9 SelllgS ria 73 menu tree 2 0 cee ee 40 Short CUS 2 aoe E E MANA Da 63 menu tree 2 2 ce ees 38 Signal strength icon 28 Sound off button 32 Speed dial ooooooo 102 Switch between Calls 48 Switch telephone on off 42 Symbols and Codes 103 System aa aai a e A E N 58 subscribe 58 unsubscribe 20205 59 T Text input mode 33 Transfer Gall 2v PAG 48 Troubleshooting llle 84 Bluetooth oooooooo momo 97 10 2010 V MIDFAtOE 3 solutus tst trenes 74 Voice mail oooooooooo 56 key one eb craton ion ias 31 Voice Quality sou cs ee E 86 Volum
36. RODUCT S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products originally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Third party Components Certain softwar
37. S is configurable for Man down and No movement alarm and Push button alarm Automatic Call after Alarm A telephone can be configured to call a predefined number after an alarm has been sent If configured it is also possible to call the predefined number without sending an alarm by pressing the push button Depending on the settings the call can be established in the following modes Loudspeaking mode Normal mode Note When Bluetooth is enabled the loudspeaker audio is lowered due to current limitations in the intrinsically safe 3749 telephone Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 81 Advanced Functions Procedure Call When configuring the functions Call services In Call menu Contacts or a shortcut favourite to the Phone call function the data added in these functions is static When entering the data for the function to be used it is possible to add a variable U that allows the user to enter additional numerical characters before calling the number or sending the data to a system Note Configuration of Call services and In Call menu functions requires PDM AIWS If you are configuring the Phone call function see the following example for more information Example of configuration A user wants to create a Favourite with the Phone call function The PBX requires that a prefix must be added to a phone number In this case the user can pre program the prefix and then enter the app
38. adsets for different work situations have been tested together with the telephone Refer to the Installation and Administration Manual DECT R4 for a list of verified Bluetooth headsets Since the Bluetooth supports the Bluetooth 2 0 standard other headsets may also work although not verified by Avaya Note Your Bluetooth headset may have more or less functions than described here refer to the Manual for the Bluetooth headset Operation Step between the menus with the navigation key Confirm each menu selection by pressing the Soft key Select Enable Bluetooth 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the navigation key 2 Select Connections icon Select Bluetooth 4 Select Enable A Bluetooth connection icon will be displayed in the header bar 92 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Bluetooth Headset for 3749 telephones Note To disable Bluetooth again select Disable The 3749 cordless telephone restarts when you enable or disable the Bluetooth option Pair and Connect a Bluetooth Headset Before a headset can be used a connection pairing between the headset and the telephone must be established 1 2 3 4 7 Place the Bluetooth headset and the telephone next to each other Select Connections icon in the telephone menu Select Bluetooth gt Headset gt Add new Put the headset in pairing mode and press the Soft key OK The tele
39. al Enterprise User Guide 01 2011 Calling Dial using the pre programmed Multifunction button for 3740 telephones The Multifunction button can be programmed with a telephone number Press the pre programmed multifunction button to dial the number The call will automatically be connected Dial using the Alarm button for 3749 telephones A 3749 telephone can be configured to call a predefined number after an alarm has been sent If configured it is also possible to call the predefined number without sending an alarm by pressing the Alarm button Depending on the settings the call can be established in the following modes Loudspeaking mode Normal mode Dial a Number from the Call list In idle mode 1 Press w to open the call list 2 Step with the 4 and v to scroll in the list Select number to call 3 Press Off hook key to call the displayed number Dial the sender of a Message You can call the sender of a message stored in the message list from the Messaging menu 1 Open the menu by pressing the confirmation button or the Soft key Menu Select Messaging Select Message list Select message from the list Press Off hook key to dial UE de pe Dial a Number from the Local Phonebook In idle mode 1 Enter the first letter of the contact press the first key for a long period The first entry with the entered letter is shown 2 Press the Soft key Call or the Off hook key to make the call Avaya 374
40. all without call number information is displayed as No call number 1 Select Call list 2 Select On or Off to activate or deactivate the call list Call List Options 1 Select Call list 2 Select View 60 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation 3 Step with the a and v to scroll in the list Note For rapid accessing the call list see Dial a Number from the Call list on page 45 Dial number from Call list 1 Select number to call 2 Press Off Hook key Delete Entry from the Call list 1 Select entry to delete 2 Press 0 key Note An entry is automatically deleted when you call back the entry directly from the call list and the connection is established Leave the Call list 1 Press Soft key Clear Jourcal In the Journal the accepted incoming calls the missed calls and the dialed numbers are shown You can reach the journal over the menu Calls Journal or by pressing the up arrow of the navigation button Incoming call Outgoing call e x Missed Call E E New missed call Call Services Note These functions are system dependent The parameters are set up by your system administrator Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 61 Follow me From your own cordless telephone you can divert calls from another telephone to yourself To do this you have to 1 Preparing the other telephone on page 62 Yo
41. and receive brief messages with your cordless telephone You may send messages to individual subscribers and to groups The call number of a subscriber may vary from his telephone number in certain cases The messages are given texts Subsequent dialing of any digits is permissible as needed The list of given texts can be obtained from your system administrator The sender receives confirmation of the successful transmission of the message and of acknowledgement of receipt of the message by the receiver should this occur A message which does not reach you goes into the message list the last 10 messages You may call back directly from the list Note The messaging functions are only available when the message server has been connected The message server supplements your telephone system Receiving a message Your cordless telephone rings with a special ringing tone The ringing tone varies depending on the priority of the message In the display appears the telephone number of the sender where given and the message for example 5371 Meeting in room 109 While the message remains visible you have the following options Deactivate the ringing tone Press the Sound off button Cancel the message in the display Press the Soft key ClrDn The message goes to the message list In the idle display mail is shown Delete the message totally Press the 0 key Manual confirmation Important messages are preceded by an exclamatio
42. any phonebook by using WinPDM or DM Refer the handset configuration manual in the nstallation and Administration Manual DECT H4 Open personal phonebook 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Contacts icon Press the confirmation button or the Soft key Select 70 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Call Contact 1 Select Call contact 2 Select contact from the list or enter name in the search field 3 Press Soft key Call It is also possible to edit the contact by selecting View gt More Rapid Search for a Contact In idle mode 1 Enter the first letter of the contact press the first key for a long period The first entry with the entered letter is shown 2 Select contact from the list You can now call the contact Add Contact 1 Select Add contact Add New Contact Select Name and enter the name of the contact Press Soft key OK Select Work Number Mobile number Other number Press Soft key Add Enter telephone numbers Press Soft key OK Press Soft key Save and then Back kas SE GN AUN Edit Contact 1 Select Edit contact 2 Select contact and press Soft key Edit twice 3 Enter new name number and press Soft key OK 4 Press Soft key Save Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2001 71 Delete Contact 1 2 3 Select Dele
43. arger while a call is running the loudspeaking mode will start automatically End call If this option is selected an running call will be ended whern the telephone is put into the charger With the menu point Connections gt In charger gt Other actionsyou can select the following options No Action Switch off The telephone will automatically switch off when put into the charger Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 25 Rackmount Charger The Rackmount Charger is used for charging several telephones to synchronize parameters and for software download The built in power supply can charge up to six cordless telephones See Installation and Administration Manual DECT H4 Multiple Battery Charger The Multiple Battery Charger is used for charging up to six spare batteries 26 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Descriptions Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display The icons and text in the display indicate functions and settings to which you have access The display normally displays the Owner ID and telephone number The Owner ID can manually be set by the user Figure 3 Example of a display configuration in idle mode 12 00 Oj 1 01 01 2010 2 System A 123456 pd 5 Figure notes 1 Status bar 4 Scroll bar 2 Header bar 5 Soft key bar 3
44. arging The Avaya 374x DECT Telephone A Important The telephone may retain small magnetic objects around the microphone or the speaker region Case The plastic cover parts are made of durable PC ABS material Antenna The antenna is integrated inside the cordless telephone Loudspeaker The cordless telephone has a separate loudspeaker for the loudspeaking function It is placed on the back side of the cordless telephone Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 23 Microphone The microphone is placed on the front bottom side of the cordless telephone Clip There are three different belt clip options to the cordless telephone a hinge type clip standard a swivel type clip or no clip which makes it possible to use the cordless telephone without any clip on See Attach the Hinge type Clip on page 88 or Attach the Swivel type Clip on page 89 Use the clip to attach the telephone to a belt or similar Battery The battery is a rechargeable Li ion battery placed under a battery cover See Replace the Battery on page 87 The battery is fully charged within four hours See Charge the Battery on page 87 The battery can be charged separately with a special Multiple Battery Charger See Charge Spare Batteries on page 87 Chargers Desktop Charger Figure 2 Desktop chargers Advanced Basic There are two desktop chargers available one Basic charger that will only charge the
45. at have not yet been listened to 1 Select Menu gt Messaging gt Message list Note You can also access the Message waiting list by pressing the v when in idle mode Viewing the Message waiting list when a number of other lists are active 1 Select Message list The display shows e g Mail list 2 Scroll down to the entry MW Consult Press the Prog OK 4 button Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Scrolling through the Message waiting list 1 Step with the 4 and v to scroll in the list The display shows e g 465 16 02 10 21 Note An entry contains the number of the voicemail the day and time of the last call and a to denote a new message Access message 1 The display shows e g 465 16 02 10 21 2 Press the Off Hook button You are connected to voicemail Note Please consult the operating instructions of your Voice mail system to learn how to listen to and delete messages Delete an entry in the Message waiting list Once you have listened to all messages on your voicemail the entry in the message waiting list will be deleted automatically Profiles It is possible to set up an own profile for incoming calls vibrating alerts key sound etc This can be useful when there are many users on the same telephone and they want different sound profiles It can also be used for temporarily settings for example while in a meeting incoming ca
46. ccordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Avaya 374x DECT Telephones User Guide 01 2011 13 Privacy of communications may not be ensured when using this cordless telephone Use of non manufacture approved accessories may violate the FCC RF exposure guidelines and should be avoided Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This device complies with FCC SAR limit of 1 6 W kg The maximum SAR value measured when used at the ear and when worn on the body using belt clip SAR With Bluetooth Without Bluetooth values Head 0 013 W Kg 0 008 W Kg Body worn 0 016 W Kg 0 011 W Kg This device and its antenna must not be co located or operating in conjunction with any othe
47. ck corso DRESSED EXE Oe Ew EE E 96 Qut OP Bari i o AAR ee AAA AAA KAWA 96 Avaya 374x DECT Telephones at Integral Enterprise User Guide 01 2011 7 Contents Environmental Requirements Bluetooth Headset Battery Troubleshooting cosacos Dee sa KAWANG Po kz sa SG ee S List of the message defined texts Codes for your handset Language codes for your handset lr Functions key code sequences ee Symbols and CodeS XX pa GG EWAN DAD DSS OES ESS BSE Sale Status texts in the display 2x xa ssi 866 ee ee ee ee ee ee Quick Reference Guide o 52222442295 E o Oe bee SHOE ANG 8 Avaya 374x DECT Telephones at Integral Enterprise User Guide 01 2011 Important Safety Information Read this chapter before using the Avaya 3740 DECT Telephone or Avaya 3749 DECT Telephone For safe and efficient operation of the telephone observe the guidelines given in this manual and all necessary safety precautions when using the telephone Follow the operating instructions and adhere to all warnings and safety precautions located on the product the Quick Reference Guide and this User Manual This product shall only be used with the following batteries Avaya 3740 DECT Telephone No 700500841 DECT 3740 HANDSET BATTERY PACK Avaya 3749 DECT Telephone No 700500842 DECT 3749 H
48. considerably due to the environment and disturbances from other 2 45 GHz equipment Different headsets can also give different communication distances Out of Range If a connection cannot be made with the selected Bluetooth headset the call is transferred automatically to the telephone If the Bluetooth headset and the telephone get out of range from each other the connection is temporarily lost Since the last connected headset is always considered selected the connection is automatically established again when a call is made or received 96 Avaya374x DECT Telephone at Integral Enterprise User Guide 01 2011 Bluetooth Headset for 3749 telephones Environmental Requirements Bluetooth Headset Battery See the manual for the Bluetooth headset Troubleshooting Problem Reason Solution No headset found Headset is turned off Turn on headset Headset is out of battery Charge headset Headset is out of range Move headset closer to telephone lt 10 meter Headset is not in pairing mode Turn headset into pairing mode see headset manual for details Pairing fails Headset is not in pairing mode Turn headset into pairing discoverable mode see headset manual for details Incorrect PIN entered Try again and enter correct PIN see headset manual for details Connecting fails Failed to connect headset Headset is not turned on Turn on headset Headset is
49. cordless telephone and one Advanced Charger with advanced functionality to download new software and synchronize parameters The cordless telephone is fully operational while placed in the charger The Basic Charger is delivered with a plug in power supply and is connected into an ordinary wall socket The Advanced Charger is delivered with a power supply adapter The adapter is connected with a power cord to the wall socket and the Charger itself is supplied from the adapter For more information see Installation and Administration Manual DECT R4 24 Avaya374x DECT Telephone at Integral Enterprise User Guide 01 2011 Descriptions Note Only use the charger within the temperature range of 5 C 40 C 41 F 104 F A Important Only use the provided power supply see nstallation and Administration Manual DECT R4 Charging the telephone in Desktop charger When the charger is connected to external power supply normal operation is done as follows Telephone charging 1 Place a cordless telephone in the charging slot to start charging Telephone disconnection 1 First tilt the telephone forwards 2 Then lift the telephone upwards Note Do not try to lift the telephone upwards before tilting it forwards Function in charger With the menu Connections In charger Call behaviour you can set different behaviours of the phone in the charger No Action Loudspeaking If the telephone put into the ch
50. coustic Location Signal on page 80 A call to a predefined number is established See Automatic Call after Alarm on page 81 Note When the vibrator is enabled the telephone will alternate between vibration and sound That is vibration and sound are not activated simultaneously The ALS will no be played if the Automatic call after alarm option is enabled Personal Alarm Press the push button O twice or more the dialog window Personal Alarm default is displayed Depending on set parameters following occur A beep is heard The orange LED flashes twice The vibrator stirs Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 79 The telephone receives a notification that the alarm has been received by the system This is a system dependent feature An ALS is played See Acoustic Location Signal on page 80 A call to a predefined number is established see Automatic Call after Alarm on page 81 Note When the vibrator is enabled the telephone will alternate between vibration and sound That is vibration and sound are not activated simultaneously The ALS will no be played if the Automatic call after alarm option is enabled Man Down and No Movement Alarm Man down alarm If the telephone is tilted 45 default or more for a preset time default 7 seconds the Man down alarm is triggered No movement alarm If no movement is detected during a preset time default 30 seconds the No movement
51. cted menu language and input language other characters can be available This means that the character order can differ from the table above A short press on a key enter the digits 0 9 and the characters and In text input mode Avaya 374x DECT Telephone at Integral Enterprise User Guide A short press on a key 0 9 displays the first available character on that specific key The marked character is selected after a timeout or when another key is pressed To change to upper lower case press the key before entering the character The key can also be used to display only the digits To add space in the text make a short press on key 0 The first character entered in a message or when adding editing a name in the Contacts menu will be an upper level character followed by lower level characters unless the key is pressed before entering the character To switch between Abc ABC abc and 123 the key is pressed 01 2001 33 A long press on the key displays special characters To delete a character position the prompt right from the character to delete and press Soft key Clear Accessories Belt Clips Three belt clip options are available Hinge type clip To prevent the telephone from slipping out of for example pocket or belt Swivel type clip To be able to rotate without slipping out from the case No clip To be able to use the telephone without a clip Leather Casing The leather cas
52. d just beneath the display and the functions of each Soft key is indicated by text in the display just above the keys Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 31 Multifunction Alarm Button The button is placed on the top side of the cordless telephone On 3740 this button can be used as a shortcut to functions It supports long and double press modes It is by default not used but can be defined by the user of the telephone On 3749 it is used as an alarm button Volume Button The two buttons placed on the upper left side of the cordless telephone are used for increasing decreasing the earpiece headset and the loudspeaker volume Sound off button The button is placed on the left side of the cordless telephone next to the screen While in a call a press on the button will mute the microphone When the telephone is ringing a short press switches off the ringing tone temporarily In idle mode a long press will silence the telephone 32 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Alphanumeric Keys Descriptions Key Capital letter Small letter 1 Phe 7A Tet 2 ABCA EC2 abc 2 3 DEFEEEE3 defe 3 4 GHI1 14 ghiii4 5 JKL5 jk15 6 MNONOOCE6 mno 6 7 PQRS 7 pqrs7 8 TUVU8 tuv 8 9 WXYZ9 wxyz9 0 Space 0 Space 0 Note In idle mode and number input mode Depending on the sele
53. d the display lights up A control question will be displayed 2 Confirm with Soft key Yes The telephone is in idle mode 1 Press and hold On hook A control question will be displayed 2 Confirm with Soft key Yes Note The telephone returns to idle mode when pressing the On hook key while in a menu Turn the Audible Signal On Off Your telephone is in idle mode or rings 1 Press the Sound off button long The status of the telephone changes between ring signal on off To locate the button see Descriptions on page 22 The icon indicates a silenced telephone Lock Unlock the Keypad To prevent accidentally pressing keys and making a call the keys can be locked Lock keypad 1 Press key 2 Press Soft key Lock 42 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Basic Operation Unlock keypad 1 Press key 2 Press Soft key Yes Note It is possible to answer close an incoming call while the keypad is locked Note You can activate an automatic key lock Than the keypad will automatically locked a short time after the last keystroke See Activate the Automatic Key Lock on page 74 Note While placed in charger a telephone s keypad is always unlocked Lock Unlock the Telephone The telephone can be protected for unauthorized use If this function is activated it locks automatically a short time after the last keystroke or when placed in the charger A PIN code is req
54. ding alarm icon is shown as shown in the table below Table 1 Alarms icons NE Man down alarm e A No movement alarm The Man down alarm and No movement alarm can be disabled manually during calls to avoid sending false alarms when the user tilts the telephone or does not move during the call If the Man down and No movement alarms are disabled during calls the corresponding icons are not displayed A shortcut can be configured to open the alarm menu quickly See Alarm Operations for 3749 telephones on page 79 for additional information 78 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Alarm Operations for 3749 telephones Alarm Operations for 3749 telephones Note The alarm settings described in this chapter can only be configured in PDM or AIWS Push Button Alarm The push button O can be defined to send an alarm by a long press and by multiple press By default long press is defined for test alarm see Test Alarm on page 79 and multiple press is defined for personal alarm see Personal Alarm on page 79 Test Alarm Press and hold the push button O until the dialog window Test Alarm default is displayed Depending on set parameters following occur A beep is heard The orange LED flashes twice The vibrator stirs The telephone receives a notification that the alarm has been received by the system This is a system dependent feature An acoustic location signal ALS is played See A
55. e 0 ce ee ees 36 D Dispose of old equipment 13 Double Call o oooooooo 50 activate voii eee 51 set telephone 51 DST MP deni das 50 E Earplece c a NN NG me cta 23 F Favourites llle 64 menu tree 0 2 cee eee 38 Follow me ns 62 Frequency range clues 15 H Handsfree key 22200050 e eee eee 22 Headset connector 22 l Icon Ring signal muted 28 10 2010 115 System connection 28 ee AA PAA 28 Idle mode DALE a An ANN SUE ae 27 tme e nad Kian ambahan 27 user identity cesses 27 In Call menu tree 22 a aaa 41 K Key sound a T4 Keypad lock key 0 000 aaa 31 L Language codes 100 Lock unlock keypad pana re Ae hee ERAS 42 telephone 000000 eee 43 Loudspeaker 2 0000005 23 Loudspeaking santos eO Re eas 28 vm 28 M Man down Alarm lille 80 Menu icons 200000e eee 29 Message receive coco 56 Messaging 2s 2 8 cgm seeds tate meee 65 menu tree naise ee ee 38 Microphone 2000000 eee 24 onloff vss rt ata PA paaa Nasa 47 Multifunction Button 32 Mute button 32 N Navigation Confirmation key 31 No movement Alarm LL 80 Number input mode 33 O Off hook key wawa es RE
56. e adjust during a call 47 DION dcr RSS Nes 32 o a sot rase Sa gea ha eei NA 73 speaker coo 23 W Writing Text Numbers add space intext 33 upper lower case 33 Avaya 374x DECT Telephone User Guide 10 2010 117 118 Avaya 374x DECT Telephone User Guide 10 2010
57. e version IEE7 Time is send from PABX Date format With software IEE7 date is send from PABX Language gt Dansk Nederlands English Owner ID Alarm for 3749 gt Activate alarm Man down No movement 40 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Tree Device info gt Software Hardware IPEI IPDI User ID In Call The In Call menu can be reached during an ongoing call by pressing the middle Soft key marked More Menu Microphone on off Audio transfer Speed dial gt Neg confirm Save number Free programmable function 1 Name Free programmable function 16 Name gt gt 1 Only available when Bluetooth connection is active Customizing the Menu Tree The menu tree can be customized by hiding some of the functions that are available but for example not in use Which functions that should be hidden are defined by your system administrator Your systemadministrator can prepare special functions like double call or call divertion for you This enables you to activate or dectivate this functions in the menu Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2001 41 Basic Operation Switch the Telephone On Off The telephone is switched off 1 Press and hold On hook key The telephone will vibrate when it is on an
58. e display General Purpose Besides the default Call services functions your system administrator can define 10 extra system specific codes e g for displaying charges when you are speaking Short Cuts Predefined functions can be set as short cuts for the Navigation keys and the Multifunction button For example it is possible to define the Multifunction button to make a call Note On 3749 telephones the top button is used as an Alarm button See Alarm Operations for 3749 telephones on page 79 Note All procedures described in this guide are based on standard Short Cuts settings This means that your telephone settings can differ from this 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Short cuts icon Press the confirmation button or the Soft key Select Define Navigation Key Select Navigation keys Select Left or Right Select Function and press Select to select function for the Soft key Select function from list and press Soft key Back oO PON I Select Value only for some of the functions and press Select Enter a value for example a telephone number Press Soft key Back D Select Control question and press Select It is off by default Press Save Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 63 Define Multifunction Button for 3740 telephones The Multifunction button can be defined with two diffe
59. e following menu trees Calls Call list gt View gt 7891 Wagner 20 01 13 30 02 On Off V Call services gt Divert call Call div from Clear call diversion activ deact General purpose 1 Name General purpose 16 Name Call waiting 1 Visible if defined by your system administrator Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 35 Contacts Call contact Search lt From contact list gt Add contact Name Work number Mobile number Other number Edit contact Search Name lt From contact list gt Work number Mobile number Other number Delete contact Search lt From contact list gt Profiles o Normal example lt Name gt Ringtone Internal call External call Volume Ring type Normal Short signal Silent Vibrating alert On Off On if silent 36 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Tree Key sound Click Tone Silent Add new Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 37 Messaging Message List Send Message My favourites
60. e programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s Web site at http support avaya com ThirdPartyLicense Interference Using a cell mobile or GSM telephone or a two way radio in close proximity to an Avaya IP Telephone might cause interference Security See http support avaya com security to locate and or report known vulnerabilities in Avaya products See http support avaya com to locate the latest software patches and upgrades For information about secure configuration of equipment and mitigation of toll fraud threats see the Avaya Toll Fraud and Security Handbook at http support avaya com Contents Important Safety Information 9 ATEX IECEx Safety Instructions for 3749 Cordless Telephone 10 Sensitive Electronic Environment EU EFTA only 11 Regulatory Compliance Statements EU EFTA only 12 Always dispose of old equipment correctly keep our environment tidy EU EFTA only 13 Regulatory Compliance Statements USA and Canada only 13 Frequency RANGE lt n eea BANGA BENG eee eee WANG 1
61. he 0 key 66 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Sending a message Send a defined text with or without post dialed digits The defined texts are stored centrally A list of defined texts can be obtained from your system administrator 1 Open the Message menu Menu gt Messaging 2 Select Send message The display shows mail address Enter the number e g 1234 4 Press the key 1234 appears in the display Enter the number of the text e g 78 1234 78 appears in the display Press the key The defined text appears in the display e g 1234 Meeting in Room You can use the softkey ClrDn to make corrections where necessary and to enter the number for a different text If you want to add some digits press the key If applicable enter the digits e g 109 The display shows 1234 Meeting in Room109 Press the key Message being sent appears briefly in the display Note You may store the complete sending procedure for a message in My favourites or as short cut e g long 1234 78 This is useful for emergency calls for example Verification POS Meeting appears soon after successful transmission of the message NEG Meeting appears in the display shortly afterwards if the subscriber confirms negatively or is not reachable If the subscriber is not identifiable or has not message reacted to a message with manual confirmation
62. ic equipment incidental influence can appear You are advised not to place the DECT telephone on or close less then 10 cm to this kind of equipment even in standby mode Avaya 374x DECT Telephones User Guide 01 2001 11 Regulatory Compliance Statements EU EFTA only Permission and Conformity We Avaya Inc declare that the product line DECT R4 concurs with the basic requirements and other relevant provisions of EU Directive 1999 5 EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Intended use This equipment is intended for connection to radio interfaces DECT of Avaya PABX systems It is compliant with the essential requirements of the EU Directive 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE Due to the differences of the individual public networks and network operators this compliance does not by itself give an unconditional assurance of successful operation at every network termination point For the time being we are not aware of any network on which the equipment will not work due to its design In the event of problems you should contact your equipment supplier or your Avaya service The conformity declaration can be accessed at the following Internet address http www avaya com gcm emea de includedcontent conformity htm or search the index using the key term Conformity 12 Avaya 374x DECT Telephones User Guide 01 2
63. ies the use of the cordless telephone Read the safety instructions before use For software download and parameter set up read the Installation and Administration Manual IP DECT Functions 374x Local phonebook 250 contacts x Central phonebook X Vibrator X Headset connector X Microphone on off during call X Loudspeaking function X Voice mail access Xx Centralized management X Procedure call X Telephone restrictions X Easy replaceable battery for 3740 X telephones only Bluetooth for 3749 telephones only X System dependent Note Your unit may have more functions than described here see User Guide Avaya 374x DECT Telephone Avaya 374x DECT Telephone Quick Reference Guide Basic functions Switch the telephone on off Press and hold the On Hook key E until pop up question is displayed Make a call Dialling can be made in the following ways In idle mode dial the number and press the Off hook key D Press the Off hook key D and enter the number Press a pre programmed Short cut key Dial a number from the local phonebook Enter the Contacts menu select Call contact and select the name from the list press Call or the Off hook key D Dial a number from the Central phonebook In idle mode press and hold key until an upright arrow appears in the display Enter the first letters of the name Scroll to the desired contact Press Off hook key O Answer End a call When the ring signal so
64. ing is especially designed for the telephone The casing comes with a swivel type belt clip and the telephone is fully operational while placed in the casing Headset Headsets are available with specific connectors if you frequently use the telephone and or want to have both hands free You can order a headset adapter for Peltor headset with the telephone A Important In hazardous areas you are permitted to use only the headset adapter for Peltor headset in combination with an ATEX IECEx classified Peltor headset In order to achieve optimal audio quality with different headset types Avaya recommends selecting the corresponding headset profile The default setting is microphone on a boom that is the audio is optimized for using a headset with microphone on a boom The headset profile can be changed in the Connections menu If the preconfigured headset profiles do not match the headset in use or the audio performance needs to be optimized for a certain environment or user it is possible to configure your own headset profile This is done in the PDM See Installation and Administration Manual DECT R4 If a customized headset profile is configured in the PDM it is selectable in the telephone menu 34 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Tree Menu Tree Note In order to continuously improve the comprehensibility of menu terms some of them in your telephone may differ from those used in th
65. l code number 0 9 gt Call number 9 102 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Appendix Symbols and Codes Symbol in menu Code used in PDM DM Appropriate keystroke e Prog OK A Soft key Call list B v navigation button gt gt Redial C Soft key a Shift D key long gt Speed dial E n a Status texts in the display The display shows the current connection status The following abbreviations are used Text Meaning Text Meaning Busy Busy MAIL Unread text message waiting End End of connection MW Not yet heard message waiting on a voice mail Free The call number is free NR The called number cannot be reached Follow Follow me is switched on CCBS Call back entered Conf Conference Conn Connection LIST Unread entry in the call list Dial Dialing procedure Mail No unread text messages in message list Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 103 104 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 AVAYA Avaya 374x DECT Telephone connected to Integral Enterprise Quick Reference Guide LED Multifunction Alarm button Earpiece speaker Volume up button Shows icons and time Volume down button 8 Shows icons and date Mute button Colour display Shows the soft key Soft keys function
66. l hear an acknowledgement tone 3 Press On hook key Pick up You may answer the call on your telephone when another telephone rings If you are assigned to a group this also works in an undirected way for any telephone within the group Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 51 There are specific feature access codes necessary to enable the pick up options Your system administrator will inform you of the required codes General Pick up Another telephone rings 1 Enter the code for undirected Pick up e g 2 Enter the number of the ringing telephone 3 Press Off hook key You are connected Undirected Group Pick up Another telephone within your group rings 1 Enter the code for Group Pick up e g 24 2 Press Off hook key You are connected Group Pick up Another telephone within your group rings 1 Enter the code for Group Pick up e g 25 2 Enter the number of the group member 3 Press Off hook key You are connected Call Diversion All calls internal calls external calls calls when busy or calls at no answer can be diverted to another telephone number There are specific feature access codes necessary to enable the different call diversion options Your system administrator will inform you of the required codes Diverting call from another telephone to your cordless telephone is made via the Calls menu gt Call services gt Divert calls See Call Ser
67. licable phone number when using the Phone call function 1 Press Menu or the confirmation button Select My Favourites Select Add new In the Name field enter Call no Select the function Phone call oa fF o N In the Number field enter the prefix to be used followed by the character U In this case the text string is as follows 21 U The character U represents an Enter number dialog where the user can enter the phone number 7 Press Save When using the function an Enter number dialog appears see figure 6 If the user enters 123 and presses OK the number 21 123 will be dialled Note that no call is established before the user presses OK that is post dial 82 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Advanced Functions Figure 6 Enter number dialog F i200 ff My favourites Enter number 123 o Admin Menu The telephone has a hidden menu for system administrators See also Installation and Administration Manual DECT H4 The Admin menu contains Software and hardware information IPEI IPDI and user ID DECT information Centralized Management showing online information Fault logging Factory reset option System menu with ability to alter protection Site Survey Tool for indication of radio signal and base station listing To activate the Admin menu see Installation and Administration Manual DECT RA Avaya 374x DECT Telephone at Integral Enterprise User Guide
68. lls should be silent It is easy to switch between the different profiles Two profiles Silent and Office are preprogrammed with typical settings Note Changing settings is not possible on a telephone which is set to a profile You have to leave the profile before 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Profiles icon Press the confirmation button or the Soft key Select Change Profile 1 Select profile from list 2 Press Soft key Back Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 69 Add new Profile 1 Press Soft key Add new 2 Enter name of the profile and select Save Delete Profile 1 Select profile from list 2 Press Soft key More 3 Select Delete from menu 4 Press Soft key Delete 5 Press Soft key Yes to confirm Edit Profile 1 Select profile from list 2 Press Soft key More 3 Select Edit from menu 4 Select what to edit and press Soft key Select 5 Make changes and press Soft key Back to confirm Contacts The telephone has a personal phonebook with 250 entries where names and numbers freely can be added deleted and edited by the user The phonebook lists all names in alphabetical order where three numbers can be added for each contact work number mobile number and other number It is also possible to access a central phonebook Note You can import personal contacts or a local comp
69. ltiple colors and backlighting For 3740 the display is monochrome black and white with backlighting 22 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 The connector is used for battery charging software download configuration and connection of headset Descriptions Four way navigation key 13 Off hook key Navigation key with Left Right Up Down To answer a call to pre dial a number and Use this key to step in the menu and when to post dial working in text mode It is also possible to program these keys for shortcuts On hook On Off key 14 Soft keys Combined button to end a call to return to The three Soft keys are located just beneath idle mode and to switch the telephone on off the display and the function of each Soft key by long press is indicated by text in the display just above the keys In idle mode the middle and right Soft key can be used for specific functions defined by the user of the telephone Tactile indicators 15 and 7 Sound off key Mute button There are two tactile indicators to indicate the centre of the keypad and 15 Sound off key Mute button 16 Volume down To turn on off audible signals in idle mode To decrease the speaker volume silencing the ring signal at incoming call and to mute in call Space 17 Volume up To add space between text To increase the speaker volume Multi purpose connector 18 LED Indicates incoming call messaging low battery and ch
70. me selecting language etc The Short cuts menu contains short cuts for the Soft keys Hot keys Navigation keys and the Multifunction button The Profiles menu contains possibility to add four different profiles By default there is no profile 1 System dependent Keys and Buttons Off hook Key D This key is used for connecting calls On hook and On Off Key screen This key is used for disconnecting calls and returning to main A long press in idle mode will switch the telephone on off 30 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Descriptions Four way Navigation Key Use this key to step in the menu and when working in text mode 4 gt 2 and v are used for stepping left right and up down in the menu The navigation key can be programmed The a is by default a shortcut to the Inbox and v is a short cut to Call list During a call it is possible to increase decrease the volume by pressing 2 and v Voice mail Key A long press on this key gives a quick access to the telephone s Voice mail Sound off Key This key is to silence or mute the telephone It works like the Sound off button on page 32 Key Lock and Upper Lower Case Key Soft key Lock It is also for switching between upper lower This key is to lock or unlock the keypad in combination with the case and digits Soft keys Figure 4 Soft keys Soft keys The three Soft keys are locate
71. mp Navigate the menu Use the Navigation key to move around in the menu structure The menus are Connections Calls Short cuts My favourites Messaging Settings Profiles and Contacts The three Soft keys below the display are used for choices in the menu The function of each Soft key is explained by text in the soft key field in the display Use the local phonebook To find and call a name Enter Contacts e step to Call contact and press Select Enter the first letter in the name or the whole name will be displayed in Search field while entering text or step in the contact list Select the name and press Call To edit the contact Select Edit contact select the name and press Edit Make your changes press OK and then press Save To add a contact select Add contact select Name add the name and press OK Select the type of number you want to add enter the number press OK and press Save Avaya 374x DECT Telephone Quick Reference Guide To delete a contact select Delete contact select the name press Delete and then press Yes Use the central phonebook Press the key and hold until an upright arrow appears in the display Enter the first letter s of the name Press gt A search in the central phonebook will be started and the first matching name will be displayed You can step to the next entry in alphabetic order by pressing the Navigation key Press the Off hook key D to make the call Navigation
72. n mark for example Meeting These must be manually confirmed Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 65 Manual confirmation negative The display shows a message with an exclamation mark for example Meeting in room 109 Press the More key select Neg confirm Manual confirmation positive The display shows a message with an exclamation mark for example Meeting in room 109 1 Press the Soft key ClrDn OK appears in the display Message list Every entry in the message list includes the sender number text date and time of the last message and the number of attempts You may call back from the list If MAIL appears in the idle display in capitals you have unread messages The list must then be checked 1 oe o D Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key Select Messaging icon Press the confirmation button or the Soft key Select Select Message list If applicable there are a number of lists active In this case the display shows Mail list Press OK button to confirm The following appears in the display e g 5371 Meeting in 25 01 09 41 02 You can scroll the entries of the list as usual Note For rapid accessing the Message list press v in idle menu Note If the message is too long it is shortened To view the complete message press Soft key More gt gt gt Deleting a message from the list Press t
73. ne lock code 0000 can be changed to any 4 8 digit personalized code The following functions are still available when the telephone is locked 74 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Answering calls Dialing emergency call numbers Note The emergency number needs to be set by your system administrator Note If the PIN code is forgotten it can be removed by your administrator Select Locks Select Phone lock Select Auto phone lock Select On or On in charger Enter PIN code Press Soft key OK c om 2 SN I Deactivate the Phone Lock 1 Select Locks Select Phone lock Select Auto phone lock Select Off Enter PIN code Press Soft key OK om EY d a 9 Change PIN Code Select Locks Select Phone lock Select Change PIN code Enter the old PIN code Press Soft key OK Enter the new PIN code Scroll down with v to Confirm PIN code Enter the new PIN code again O 09 i09 20Y ds opa e c Press Soft key Save Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 75 Display Settings Brightness 1 Select Display 2 Select Brightness 3 Select Normal or Power save 4 Press the Soft key Back Note The display brightness in the intrinsically safe 3749 telephone is lower than the 3740 telephone due to current limitations Screen Saver Time and status information will be displayed when Information is selected and the
74. ode Double call Determine destination Switch off Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 99 Setting Code Switch on Conference Activating a callback Code dialing Call diversion Switch off Switch on Call forwarding Switch off Switch on Call diversion when Switch off busy Switch on Call diversion when Switch off cannot be reached Switch on Follow me Enable at the other telephone Deactivating at the other telephone DTMF Post dialing Switch off Switch on Pick up General Group pick up Non specific Direct Language codes for your handset Here are the numbers of the languages Your system administrator can tell you which languages correspond to codes 920 and 956 to 960 Number Language in the telephone system 920 921 German 100 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Appendix Number Language in the telephone system 922 English 923 French 924 Italian 925 Spanish 926 Dutch 927 Hungarian 928 Czech 929 Slovenian 950 Russian 951 Polish 952 Danish 953 Slovakian 954 Serbian 955 Croatian 956 957 958 959 960 Functions key code sequences You can also set a lot of functions from the Call services and Settings menu with key code combinations from the idle state It is
75. oftware download and parameter set up read the nstallation and Administration Manual DECT R4 Quick Reference Guide To get a quick overview on the basic functions of your telephone see Quick Reference Guide on page 105 Because of its handy format you can place a print out next to your telephone as a quick reference Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 19 Functions and Accessories Functions Local phonebook with 250 user editable entries plus 1000 non editable company phonebook entries Transfer of callers number and name in local phonebook Central phonebook Vibrator Listfunction Redial last 10 dialed numbers Journal last 10 dialed numbers last 10 accepted calls missed calls last 20 outgoing calls lat 10 Call List the last 20 missed calls 14 local ring tones or following configuration the standard ring tone of Integral Enterprise Headset connector Microphone on off during a call Loudspeaking function Access to text and voice mails settable fundtions in charger Procedure call Telephone restrictions Programmable navigation key Sending receiving messages Message acknowledgement Keypad backlight for 3740 telephones Easy replaceable battery for 3740 telephones Programmable multifunction key for 3740 telephones Bluetooth for 3749 telephones Alarming button man down alarm and no movement alarm for 3749 telephones Personalized menus Dynamic Output Power Site Survey tool
76. onversation the first call is on hold 1 Press Soft key R This will switch between the calls End a Call A new call is started during conversation the first call is on hold 1 Press Soft key CirDn This will end the current call Your are connected with the first call Transfer a Call A new call is started during conversation the first call is on hold 1 Press the On Hook key Both call partners are connected to each other Transfer to new Call You are in a Call 1 Press Soft key R The caller is put on hold 2 Dial the number of the person you want to transfer the call to Press On hook key to transfer the call 48 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Calling Starting a Conference Call A new call is started during conversation the first call is on hold 1 Press Soft key R 2 Press key 4 You can now speak with both participants at the same time The display shows conf Ending a Conference Call You have initiated the active conference call 1 Press Soft key R You stay connected alternately to the two call partners and are able to switch between them Call Back To enable call back when a call is made to a busy telephone and to be altered when the telephone is free 1 Enter the code for call back e g 2 You will hear an acknowledgement tone 2 Press On hook key CCBS appear on the display Wait until the telephone rings 4 When the telephone ring
77. ould be replaced by a new one Please contact your system administrator or your supplier for information about new batteries Attach the battery as described in the illustration below The battery is easy to replace It is attached inside the battery lid and is connected to the cordless telephone in such a way that no miss contact is possible For 3749 telephones a specific tool is required and specific environmental conditions need to be considered before replacing the battery In EX classified areas it is NOT permitted to charge the battery while it is in the intrinsically safe ATEX IECEx telephone You must remove the battery or charge it separately Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 87 Figure 7 Easy replaceable battery unlock the lid and remove the battery 3740 telephone Attach the Hinge type Clip Attach the hinge type belt clip as described in the illustration below Figure 8 Screw the hinge type clip into position 88 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Maintenance Attach the Swivel type Clip Attach the swivel type belt clip as described in the illustration below Figure 9 Screw the swivel type clip into position 3740 49 telephone Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 89
78. phone starts to search for the headset Note For instruction see headset manual The headset is displayed in the telephone menu Headset found Press the Soft key Select on the telephone to select the headset The pairing starts A PIN code is requested for the Bluetooth headset Enter the PIN code and press Select on the telephone Pairing successful is displayed Note For instruction see headset manual The paired headset is displayed in the telephone menu Headset When pairing a new headset it is automatically connected and will be used for calls Add another Bluetooth Headset Up to four headsets can be paired to the telephone but only one at a time can be selected To pair another headset repeat section Pair and Connect a headset steps 1 6 The paired headsets are displayed by a default name in the telephone menu Headset See 6 Confirm with the Soft key Select Select a Bluetooth Headset 1 2 3 4 Select Connections icon in the telephone menu Select Bluetooth gt Headset Step with the navigation key 4 or v to the headset to be selected Press the Soft key Select Connection successful is displayed The headset is now selected Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 93 When a new headset has been selected any previous headset will automatically become disconnected Remove a Headset Select Connections icon in the telephone menu Select Bluetooth gt Headset
79. priority This list can be edited by the user It is possible to set the systems in priority by moving them up or down in the list Note This is used in combination with system set to be Automatic see Change System on page 58 1 Select Priority 2 Change the priority if needed by selecting Up or Down The priority will be saved when Back is selected Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 59 In Charger In Charger Actions when in Call With the menu Connections gt In charger gt Call behaviour you can set different behaviours of the phone in the charger No Action Loudspeaking If the telephone put into the charger while a call is running the loudspeaking mode will start automatically End call If this option is selected an running call will be ended whern the telephone is put into the charger With the menu point Connections gt In charger gt Other actionsyou can select the following options No Action Switch off The telephone will automatically switch off when put into the charger Calls 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select Calls icon Press the confirmation button or the Soft key Select Activating and Deactivating Call list The 25 last missed calls are stored in a call list The last time stamp together with the total number of occurrences is shown A indicates a new entry An external c
80. r antenna or transmitter Information to User This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC Requirements for Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B conforme a la norme NMB 003 du Canada 14 Avaya 374x DECT Telephones User Guide 01 2011 Important Safety Information Frequency Range The telephone is a radio transmitter and receiver When it is on it receives and sends out radio frequency RF energy The telephone operates on different frequency ranges depending on market and employs commonly used modulation techniques EU 1880 1900 MHz USA 1920 1930 MHz LA 1910 1930 MHz BR 1910 1920 MHz Power Supply The mains voltage of the adapter should match the local mains voltage this can be 110 V or 230 V Check if both voltages do match before installing the charger and adapter Safety Precautions Do not open the cordless telephone or charger this could expose you to high voltages Have all repairs carried out by authori
81. r for more information The IPDI code is a unique code which has been assigned to the cordless telephone see also Admin Menu on page 83 1 Select Subscribe The IPEI of your telephone is displayed Press Soft key Next Enter System name Press Soft key Next UE a EN TO Select Integral Enterprise Note For non Avaya compatible DECT systems select other 6 Press Soft key Next 7 Enter PARK code Note Do not enter a key at the end of the code 58 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation 8 Enter AC code Press Soft key Next An information text Protection on is displayed Note The AC code s length must be between 4 to 8 digits 9 Select Yes No if the new system is to be protected It is not possible to delete a protected subscription 10 Press Soft key OK A searching mode starts Note A restart could occur automatically when the cordless telephone will get subscribed at your system Unsubscribe System 1 Select Unsubscribe to delete a System subscription 2 Select Delete Note It is not possible to delete a protected subscription Rename System It is possible to change the name of the system in the telephone 1 Select Rename System 2 Select system to rename 3 Enter new name 4 Select Save Priority The default order of priority is the order of entered subscriptions This means that the first subscribed system has the highest
82. rameters corrupt The telephone is defective Select the reset option on the middle Soft key if available Upgrade the telephone s software to version 3 0 0 or greater If the problem persists the telephone needs repair Note Display message only shown in English 84 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Troubleshooting Display shows Probable cause Action or comment Enter PIN code The telephone s lock is activated Enter the required PIN code If PIN code lost contact your system administrator Battery low charge now The battery level is low Charge or replace the battery Phonebook is not available at the moment The phonebook does not respond not available at the moment Try again later or if fault persists contact your system administrator Voice mail number not defined There is no Voice mail number defined in the telephone Contact your system administrator to define a Voice mail number Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 85 Operation Notice Accessibility and Voice Quality The base network is not always available If you do not get in contact with your system contact your system administrator For best voice quality avoid positioning near computer radio or similar equipment Operating Area You can only use your cordless telephone in the area
83. rent functions a long press activates one function and a double press activates another function 1 Select Multifunction button 2 Select Long press or Multi press 3 Select Function and press Select to select function 4 Select function from list and press Soft key Select and then Back 5 Select Value only for some of the functions and press Select Enter a value for example a telephone number Press Soft key Back D Select Control question and press Select It is off by default Press Save My favourites In this menu it is possible to store call numbers or feature access codes that are used often 1 Enter the menu by pressing the Menu Soft key or the confirmation button on the Navigation key 2 Select My favourites icon 3 Press the confirmation button or the Soft key Select Add favourites Select Add new 2 Enter name of the new favourite Enter call data This can be a simple call number but even a complex combination of feature access code and call number e g to realize a call diversion to a specific extension 4 Press Soft key Save Note Symbols are shown as code letters see Codes for your handset on page 99 Delete favourites 1 Select favourite you want or delete 2 Select More 64 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation 3 Select Delete 4 Select Yes to delete the favourite Messaging Messaging enables you to send
84. rmitted Product repair has to be done at authorised repair shops only Headset in ATEX IECEx classified areas In hazardous areas it is only permitted to use the headset adapter for Peltor headset art no 660281 in combination with an ATEX IECEx classified Peltor headset The headset must be compatible with the output parameters of the headset connector as follows U 4 2V lo 157 mA P 583 mW C 2 2 uF Lo 2 2 uH Sensitive Electronic Environment EU EFTA only Only use this product in countries where the appropriate authorities have given their authorisation The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro magnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC CE The products Avaya 374x DECT Telephones comply with IP65 according to IEC 529 EN 60 529 Any radio based equipment can potentially cause interference with other equipment and can be interfered from other equipment This also applies for DECT equipment However due to the very low transmission power level the changes for interference are very small Research proves that operational DECT telephones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT telephones operate in straight nearness of sensitive electron
85. s Four way navigation key Off hook key On hook and On Off key Alphanumeric keys Key lock and Upper Lower Case key Microphone Sound off key Space key l 5 Multi purpose connector Used for battery charging software download configuration and connection of headsets 3749 3740 Display Icons Signal strength Battery status Voice mail Sound off Ring volume set to silent Loudspeaker on Loudspeaker off Microphone off Headset connected Bluetooth headset connected only for 3749 JX R CERE KT W 2 56 3 E3ER EZ IC Oo W 0 Avaya 374x DECT Telephone Quick Reference Guide Bluetooth only for 3749 Man down alarm only for 3749 No movement alarm only for 3749 w f E Y New message a Q Read message e V Missed call t t Incoming call e e Outgoing call 2 2 System connection H Ef Key lock a Z Phone lock Avaya 374x DECT Telephone Quick Reference Guide Product presentation The cordless telephone is a feature rich handset with colour display telephony messaging and bluetooth as optional It is designed to be used in office environment and medium demanding environment such as hospital environment It is suitable for users dependent of being reachable and or having a need for mobile voice and messaging features which makes it ideal for applications where the user needs either one way messaging or to be able to interact with other users The colour display enhances and simplif
86. s press Off hook key The call will automatically be started Note You may store up to three call backs Deactivating Call Back You can deactivate all set call backs at the same time 1 Press Soft key 2 Enter the code for deactivating call back e g 2 The text delete appears on the display 3 Press Soft key OK key Call Waiting During a call A second call appears and the a short tone could be heard Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 49 1 Press Soft key More 2 Select Call waiting Press Select Your are connected with the new caller The other part is put on hold 4 Press Soft key ClrDn to end this call and return to the first call DTMF During a connection you can transmit digits e g for remote control of an answering machine With new system software all keystrokes are sent automatically as DTMF signals Deactivating DTMF 1 Enter the code for deactivating DTMF post dialing e g 03 Activating DTMF During a call 1 Enter the code for switching to DTMF post dialing e g 03 Now keystroke are send as Dual Tone Multi Frequency DTMF signals Note Your system administrator can give you the codes Note You can store the code for DTMF post dialing in the local telephone directory or in My favourites Loudspeaking Function During a call the loudspeaking function can be activated 1 Press Soft key R for a long period To turn loudspeaking func
87. sy Enter the code for call diversion when busy off e g 36 2 Press Off hook key You will hear an acknowledgement tone 3 Press On hook key Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 53 Activating Call Diversion when cannot be reached You may divert calls from your cordless telephone to another telephone if you are not reachable or your telephone is switched off Your system administrator will inform you of the required code 1 Enter the code for call diversion when not be reachable e g 36 2 Enter the call number of the participant you want to divert e g 2345 Press Off hook key You will hear an acknowledgement tone 4 Press On hook key Note You will hear a special dial tone from your cordless telephone while the call diversion is activated Deactivating Call Diversion when cannot be reached 1 Enter the code for call diversion when not be reachable off e g 36 2 Press Off hook key You will hear an acknowledgement tone 3 Press On hook key Call Diversion after a certain period of time You may divert calls from your cordless telephone to another telephone after a certain period of time In this case calls are diverted after for example ringing three times In This way you can decide whether to answer or not 1 Enter the code for call diversion after time e g 5 2 Enter the call number of the participant you want to divert e g 2345 3 Press Off hook ke
88. te contact Select contact and press Soft key Delete Press Soft key Yes to confirm Central Phonebook If your telephone system is equipped with a central phonebook you can search for entries with your telephone there and select them conveniently You must be entitled to access the central phonebook Ask your system administrator if necessary Searching for an entry 1 n o m Press the key and hold until an upright arrow is shown in the display The number keys are now prepared to accept letters Enter the initial letter of the entry searched for e g C press 2 key three times Enter the next letter if applicable e g I The display shows CI Press Soft key Wait a few seconds The display briefly shows please wait Afterwards the first entry of the central phonebook matching the letters entered is displayed e g Cimino Michel Select another entry by using the a and v on the navigation key Note If you want to cancel the search simply press the On Hook button Press the Soft key ClrDn to delete the letter entered last and replace it with another one Call up the entire entry In addition to the name you can also call up the department and the call number of an entry An entry is displayed 1 Press the Soft key Any information on the entry is displayed in two lines Call the entry displayed The desired entry of the central phonebook is displayed 1 Press the Off Hook key 72 Avaya
89. text message is received the message alert signal sounds The text of the received message is displayed If the message is received during a call a beep notifies the user You can cancel the message in the display Press Soft key CirDn The message goes to the message list In the idle display mail is shown You can delete the message Press the 0 key If MAIL appears in the idle display in capitals you have unread messages Read a stored message Open the Message list either from the messaging menu or by pressing the Navigation key w in idle mode Use the Navigation key to navigate in the Message list Select message and press the soft key View to read the message Send message bd Open the Messaging menu E and select Send message Here you can send predefined texts completed with some digits if applicable Please consult the User Guide Avaya 374x DECT Telephone for more details Check voice mail A new voice mail is indicated in the display by the text MW You can access the voice mail by the message list Open the Messaging menu select Message list select MW Consult or A long press on digit key 1 will call your voice mail If the extension number is not available a pop up Voice mail number not defined is displayed See User Guide Avaya 374x DECT Telephone Avaya 374x DECT Telephone Quick Reference Guide For descriptions of all functions see User Manual Cordless Telephone 374x F 10 45 0 e E D 3 C2 a
90. tion off again 1 Press Soft key R for a long period again Double Call Double call means If you receive a call both your cordless telephone and a second telephone will ring You may choose which of the two sets you wish to use 50 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Calling You will need codes in order to set up the double call feature These codes can be obtained from your system administrator Setting up a second telephone for a double call 1 Enter the code for double call target e g 33 2 Enter the number for the second set e g 7654 3 End the input using the key 4 Press Off hook key You will hear an acknowledgement tone 5 Press On hook key Note The double call feature must have been enabled If your cordless telephone is outside the range of the system or switched off the other telephone only will ring The caller hears the ringback signal If you are telephoning on your cordless telephone the caller may depending on the setting in the telephone system hear either the ringback or busy signal Ask your system administrator for more details Switching on double call 1 Enter the code for double call e g 34 2 Press Off hook key You will hear an acknowledgement tone 3 Press On hook key The following appears in the display 3050 gt gt 7654 Switching off double call 1 Enter the code for double call e g 34 2 Press Off hook key You wil
91. to be replaced Do power the telephone off before removing the battery Avaya 374x DECT Telephones User Guide 01 2011 17 Chemical Resistance The alpha and numeric characters printed on the exterior of the telephone have been tested and found resistant to chipping fading or wearing off when the telephone is treated with common cleaners and disinfectants or perspiration The following chemicals have shown no harmful effect 3 Hydrochloric Acid M alcohol 85 Methylated Ethanol 60 Chlorhexidin 0 5 mg ml Acetone can be damaging to the plastic casing of the telephone and should not be used 18 Avaya 374x DECT Telephones User Guide 01 2011 Introduction Introduction This document describes features and settings available for the Avaya 374x DECT Telephone connected to Integral Enterprise telephone systems The cordless telephone is a feature rich telephone with colour display telephony messaging and bluetooth It is designed to be used in medium demanding environment such as hospital environment but also office environment It is suitable for users dependent of being reachable and or having a need for mobile voice and messaging features which makes it ideal for applications where the user needs either one way messaging or to be able to interact with other users The colour display enhances and simplifies the use of the cordless telephone Read the Important Safety Information on page 9 before using the telephone For s
92. tric shock or injury and will void the warranty Do not expose the telephone to open flame Do not expose the telephone and the charger to direct sunlight for long periods Keep the telephone and charger away from excessive heat and moisture Do not allow heavy objects to fall on the telephone Do not allow children to play with the product packaging material Product packaging material is often small and may present a choking hazard Do not allow children to play with the telephone It is not a toy Children could hurt themselves or others Children could also damage the telephone Do not expose to prolong light Usage Like all other cordless telephones this cordless telephone uses radio signals which do not guarantee a connection set up under all circumstances Generally you should therefore not rely exclusively on cordless telephones when making indispensable calls for example medical emergencies 16 Avaya 374x DECT Telephones User Guide 01 2011 Important Safety Information Environmental Requirements Cordless Telephone Use the DECT cordless telephones within the following temperature ranges For 3740 telephone from 10 C to 55 C 14 F to 131 F For 3749 telephone from 10 C to 40 C 14 F to 104 F Avoid exposing the telephone to direct sunlight or close to other heat sources Do not expose the telephone to open flame Keep the telephone away from excessive heat and moisture Avoid sudden
93. uired for unlocking the telephone For more information see Phone Lock settings on page 74 Unlocking the telephone The telephone shows the text Turn off phone lock 1 Press Soft key Yes 2 Enter PIN code 3 Press Soft key OK Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 43 Calling Incoming Call The flashing LED accompanied by a ring signal and or a vibrating telephone give you notice of a Call Ring signal and vibrator can be disabled The calling party s telephone number or name is shown Press the Off hook key to answer the call When a headset is connected to the telephone the answering button on the headset can be used to answer the call Answer a Call Your telephone rings 1 Press the Off hook key to answer the call Decline a Call Your telephone rings 1 Press the On hook key to decline the call End a Call 1 Press the On hook key to end the call Outgoing Call Dial a Number Pre Dial 1 Enter the number 2 If needed you can press the Soft key Clear to erase the last entered digit 3 Press the Off hook key to get the line The number is shown on the display while dialling Dial a Number directly Post Dial 1 Press the Off hook key to get the line You can hear the dial tone 2 Enter the number Each entered digit is dialled immediately However in this case you will not be able to correct an input error 44 Avaya 374x DECT Telephone at Integr
94. unds press the Off hook key D to answer To end the call press the On hook key E Turn loudspeaking function on off During a call press and hold the left Soft key to turn the loudspeaking function on off Avaya 374x DECT Telephone Quick Reference Guide Turn audio signals on off In idle mode a long press on the Sound off key changes between audio signals on off The Sound off icon indicates a completely silenced telephone A short press on the Sound off key before answering a call silences the ring signal Lock Unlock the keypad manually Press the key and then Soft key Yes to lock unlock The Locked keypad icon l indicates a locked keypad Change the volume during a call Press the Volume button upwards to increase the volume downwards to decrease the volume Charge the battery Charging is done in a desktop charger or in a charging rack Charging is indicated by orange LED When the battery is fully charged the LED is green and a fully charged Battery icon is displayed While in a desktop charger the telephone is fully operational The telephone does not vibrate in charger The battery can also be charged in a separate battery pack charger Note Charging below 5 C will harm the battery and shorten the lifetime Remove the battery lt is recommended to switch off the telephone before removing the battery Avaya 374x DECT Telephone Quick Reference Guide Messaging Receive a text message When a
95. ur system administrator can give you the code 2 Deleting the call number of the other telephone on your cordless telephone on page 62 3 Activating Follow Me on page 62 at the desired time with your cordless telephone Preparing the other telephone 1 Lift the handset or press an appropriate key 2 Enter the code for enabling Follow me e g 31 3 Replace the handset or press an appropriate key Entering on your cordless telephone the call number of the other telephone 1 Select Call services 2 Select Divert calls 3 Select Call div from The current setting for Follow me is shown on the display e g Free 4 Enter the call number from which you wish to divert calls to your cordless telephone e g 2078 5 Press Soft key Deleting the call number of the other telephone on your cordless telephone 1 Select Call services 2 Select Divert calls 3 Select Clear call diversion Activating Follow Me In idle mode 1 Select Call services 2 Select Divert calls 3 Select activ deact The info message Follow me Active appears briefly on the display When Follow me is active the display shows Follow 62 Avaya374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Ending Follow Me When Follow me is active the display shows Follow 1 Select Call services 2 Select Divert calls 3 Select activ deact The info message Follow me Inactive appears briefly on th
96. vices on page 61 It is also possible to program entries in your Favourites with short cuts to initiate specific Call diversion Refer to My favourites on page 64 52 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Calling Activating a Call Diversion 1 Enter the code for call diversion e g 2 2 Enter the call number of the participant you want to divert e g 2345 Press Off hook key You will hear an acknowledgement tone 4 Press On hook key The display shows the diversion e g 1234 gt 2345 Note You will hear a special dial tone from your cordless telephone while the call diversion is activated You must enter a hash following the call number for an external call diversion Deactivating a Call Diversion Enter the code for call diversion off e g 2 2 Press Off hook key You will hear an acknowledgement tone 3 Press On hook key Activating Call Diversion when busy You may divert calls from your cordless telephone to another telephone if your line is busy Your system administrator will inform you of the required code 1 Enter the code for call diversion when busy e g 36 2 Enter the call number of the participant you want to divert e g 2345 3 Press Off hook key You will hear an acknowledgement tone 4 Press On hook key Note You will hear a special dial tone from your cordless telephone while the call diversion is activated Deactivating Call Diversion when bu
97. x DECT Telephone at Integral Enterprise User Guide 01 2011 45 Dial a Name from the Central Phonebook In idle mode 1 Press the key and hold until a upright arrow appears in the display 2 Enter the first letters of the name Wait a few seconds 3 Step with the a and v to scroll the list Select number to call 4 Press the Off hook key to make the call Dial using Code Numbers Within your telephone system frequently used call numbers are stored centrally under specific code numbers You may dial any of these numbers by simply entering the respective code number The code for enabling code dialling in your telephone system is determined by the system administrator 1 Enter the code for code dialing e g 7 2 Enter the desired code number e g 12 If the stored number is incomplete enter the subsequent numbers now 3 Press Off hook key Dial using Speed dial Code Numbers You may assign important call numbers to the ten digit keys of your cordless telephone This reduces the number of digits you must press in order to dial this numbers Note Speed dial numbers must have been stored by using the key code sequence given in Functions key code sequences on page 101 Speed Dialling 1 Press Off hook key 2 Select More 3 Select Speed dial 4 Enter the speed dial code number for example 2 The call number assigned to this speed dial code number is dialled 46 Avaya374x DECT Telephone at Integral Enterprise
98. y You will hear an acknowledgement tone 4 Press On hook key Note You will hear a special dial tone from your cordless telephone while the call diversion is activated 54 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Calling Deactivating Call Diversion after a certain period of time 1 Enter the code for call diversion after time off e g 5 2 Press Off hook key You will hear an acknowledgement tone 3 Press On hook key Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2001 55 Messaging For getting information on all Messaging functions see Messaging on page 65 Message List The ten last received messages are stored in a list The message list is located in the Messaging menu Message list Time and date information is included in the message Receive a Message When a text message is received the message alert signal sounds The text of the received message is displayed If the message is received during a call a beep notifies the user Voice Mail Receive a Voice Mail A new Voice mail is indicated by the text MW in the display Information is stored in the Message list 56 Avaya 374x DECT Telephone at Integral Enterprise User Guide 01 2011 Menu Operation Menu Operation Figure 5 The main menu 5 2 3 6 7 4 8 Figure notes 1 Connections 5 Short cuts 2 Calls 6 Settings 3 My favourites 7 Messaging 4 Profiles 8 Contacts
99. y icon is shown when the battery only has 5 of its capacity left The icon is flashing when the battery capacity is equal to or lower than 5 System connection icon is shown when the cordless telephone is within range of a radio base station You can make a call Additionally a dome is shown on the top of the antenna icon when a connection to your system is established Sound off icon is displayed when the Sound off key is pressed Ring type silent icon is displayed when the volume is set to silent Microphone off icon indicates a silenced microphone It is displayed after a long press on the Sound off key during a call Loudspeaking icon is displayed in the Soft key bar during a call Pressing this icon will activate the loudspeaking mode Loudspeaking off icon is displayed after the Soft key for Loudspeaking icon has been pressed Pressing this icon will deactivate the loudspeaking mode Incoming call Shows in Journal an incoming accepted call Outgoing call Shows in Journal an outgoing call A number or name dialed on this phone The symbol has no information whether the call was accepted or not Missed call Shows in Journal and in Call List an incoming call that was not accepted by me Newest missed call Shows the newest missed call Changes to the missed call symbol when the call was shown one time in the telephone display 28 Avaya374x DECT Telephone at Integral Enterprise User Guide 01 2011 Descriptions
100. zed service personnel Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets Do not allow the cordless telephone and charger to come into contact with water or chemicals Only use the plug in AC adapter and battery type supplied Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ventilation slits on the plug in AC adapters free Do not use the cordless telephones in vehicles or in hazardous locations This product contains magnetic material Be aware that small metallic objects may stick for example to the loudspeaker This may deteriorate the audio quality and can be harmful Save this manual It includes important safety information and operating instructions Save all instructions for future reference Position the electrical cord to the AC power supply where it is least likely to be subjected to damage or stress Avaya 374x DECT Telephones User Guide 01 2011 15 Remove the electrical cord from an outlet by pulling gently on the AC adapter not by pulling the cord Unplug the battery charger from a power source before cleaning the telephone to reduce risk of electric shock Do not use auxiliary equipment with the telephone which is not exclusively recommended by the manufacturer see Accessories on page 21 The use of any auxiliary equipment not recommended by the manufacturer may result in fire elec

Avaya 3740 and 3749 DECT Telephones

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