User`s manual - Cordless Phones
Contents
1. Your telephone service provider might alert you to new messages with a stutter broken dial tone Contact your telephone service provider for details Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the call log 1 Press MENU SELECT to show the menu when the handset is not in use 2 Press A or W to select gt HOME AREA CODE then press MENU SELECT The stored home area code appears with the last digit flashing 3 Use the dialing keys to enter your home area code e Press MUTE REMOVE to delete a digit e Press and hold muTE REMOVE to delete the entire entry 4 Press MENU SELECT to confirm 10 Telephone settings code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code note If in the future your telephone service provider requires you to dial the area will appear in the display Telephone operation Make a call 1 Press 8 or q You hear a dial tone FLASH 2 Dial the number Predial a call 1 Dial the number TALK 2 Press ES or Answer a call LK Press 5 a or any of the dialing keys 0 9 FL2. PAUSE Dial a redial entry 1 Press REDIAL PausE then A W or REDIAL PaAusE to browse A double beep sounds when it reaches the beginning or end of the redial list 2 Press 8 or 14 to dial the number FLASH Delete from redial 1 Press REDIAL PausE then A W or REDIAL PAusE to browse 2 Press MUTE REMOVE to delete the selected entry 25 Appendix Handset display screen messages The telephone number entered is already stored in the directory There are no call log entries Calling another handset The cordless handset is searching for the telephone base The handset with low battery is recharging There are no directory entries You have just ended a call for models with three or more handsets for models with two handsets Ka Another system handset is calling for models with three or more handsets intercom call on the same line is in use MUTE is turned off and the person on the other end can hear you You have turned off the handset microphone The other party cannot hear you but you can hear the other party There are new voicemail messages from your telephone service provider 26 Appendix Handset display screen messages There is no telephone line connected Communication between handset and telephone base is lost during a call One handset is already viewing the call log or directory when another handset attempts to review it Connected to the external call du
3. Use the following steps to store an entry in the directory 1 Press MENU SELECT when the handset is not in use 2 Press A or W to select gt DIRECTORY and then press MENU SELECT 3 Press A or W to select gt STORE then press MENU SELECT The screen shows ENTER NUMBER 4 Use the dialing keys to enter the number e Press MUTE REMOVE to backspace and erase a digit g e Press and hold muTE REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears OR Copy a number from the redial list by pressing REDIAL PauseE and then A W or REDIAL PausE to select a number Press MENU SELECT to copy the number 5 Press MENU SELECT to move to the name The screen shows ENTER NAME 6 Use the dialing keys see page 18 to enter the name e Press MUTE REMOVE to backspace and erase a character FI e Press and hold mute REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right 7 Press MENU SELECT to confirm 17 Telephone operation Character chart Use the dial pad and the chart below to enter a name up to 15 characters Each press of a particular key causes the characters to be displayed in the following order Number Characters by number of key presses aes ES eS ee a eS oe ee C A K A REREES ESE DRE oiee Eee ESEA er e
4. Share an outside call You can call another system handset to join an outside call That call continues even if you hang up 1 During a call press INT The other handset rings The outside call is put on hold a e If you have a two handset system your handset screen shows CALLING OTHER HANDSET The other handset rings and its screen shows OTHER HANDSET IS CALLING e If you have more than two handsets your screen a shows TRANSFER TO Use the dialing keys to select the other handset Your screen then shows CALLING HANDSET X The other handset rings and its screen shows HANDSET X IS CALLING 2 To answer the call on the other handset press a INT or any dialing keys 0 9 The outside call is still g on hold and both handsets now show INTERCOM You can now have a private conversation between the system handsets e If you want to cancel an intercom call and reconnect to the outside call before the other handset answers press or INT on your originating handset FI e lf the other handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically 3 From this intercom call you have the following options e You can let the other handset join you on the outside call in a three way conversation Press and hold INT
5. a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet a 1 SAVE THESE INSTRUCTIONS 37 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays CONNECTING If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press Move closer to the telephone base then press to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down
6. and it takes about 10 seconds to complete the registration The handset shows HANDSET X REGISTERED X represents the handset number assigned and you hear a beep when registration is completed FIND HANDSET handset remove the handset from the telephone base and place it back in Try the registration process again e You cannot register a handset if any other system handset is in use nate e If the registration fails the handset shows NOT REGISTERED To reset the 30 Appendix Replace a handset If you want to replace a handset or re assign the designated handset number of a registered handset you must de register all the handsets and then individually register each handset To make de registration easier read all of the instructions on this page before you begin To de register all handsets 1 Press and hold FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash then release FIND HANDSET 2 Press and release FIND HANDSET again You must press FIND HANDSET while the IN USE light is still flashing The IN USE light flashes for approximately seven seconds 3 All system handsets show CONNECTING The de registration process takes about 10 seconds to complete All handsets show NOT REGISTERED when the de registration completes If de registration fails reset the telephone and try again To reset 1 Pick up the registered ha
7. if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physic
8. in use 1 If the battery compartment cover is on the handset press the indentation and slide the cover to remove 2 Plug the battery connector securely into the socket inside the handset battery compartment matching the color coded label 3 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 4 Align the cover flat against the battery compartment then slide it towards the center of the handset until it clicks into place 5 Charge the handset by placing it in the telephone base or charger The CHARGE light is on when the handset charges Red Black wire wire CHARGE a If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage e To purchase replacement batteries visit our website at www vtechphones com I or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 3 Getting started Installation options Your telephone base is ready for tabletop use If you want to mount your telephone on a wall use the provided wall bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers You might need a professional to install the mounting plate Tabletop to wall mount installati
9. of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines Se
10. service provider contact your telephone service provider for more information on how to access your voicemail CONNECTING shows in the handset screen The handset might be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and re install the battery Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products might prevent your handset and telephone base from communicating with each other Install your telephone base as far away from these electronic devices as possible wireless routers radios cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones Common cure for electronic equipment If the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset in the telephone bas
11. to advance 4 Repeat step 3 until the date and time are set 8 Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider NEW VOICEMAIL and 4 appear on the handset and the VOICEMAIL light on the telephone base flashes when you have new voicemail messages To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Contact your telephone service provider for more information and assistance about using your voicemail service After you have listened to all new voicemail messages the indicators on both the handset and telephone base turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none for example when you have accessed your voicemail while away from home Clearing the voicemail waiting indicator only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators 1 Press MENU SELECT to show the menu when the handset is not in use 2 Press A or W to select gt CLR VOICEMAIL then press MENU SELECT The screen shows TURN OFF INDICATOR PRESS SELECT TO CONFIRM 3 Press MENU SELECT to confirm your selection
12. to initiate an intercom conversation or transfer a call page 14 While on a call press to mute the microphone page 12 While reviewing the call log directory or redial list press to delete an individual entry page 24 page 20 and page 25 respectively Press to delete digits when predialing page 11 6 Getting started Telephone base layout FIND HANDSET Press to page all system handsets FIND HANDSET IN USE light Flashes when there is an incoming call or another telephone sharing the same line is in use On when a system handset is in use VOICEMAIL light Flashes when you have new voicemail a service offered by your telephone service provider Telephone settings Ringer volume You can set the ringer volume or turn the ringer off 1 Press MENU SELEcT to show the menu when the handset is not in use 2 Press A or W to select gt RINGER VOLUME then press MENU SELECT 3 Press A or W to adjust the volume A sample of each ringer volume plays as you scroll through the choices 4 Press MENU SELECT to confirm your selection RINGER MUTE temporarily displays and the ringer off note Setting the volume to the lowest level turns off the ringer icon appears Ringer tone You can choose from different ringer tones 1 Press MENU SELEcT to show the menu when the handset is not in use 2 Press A or W to select gt RINGER TONE then press MENU SELECT 3
13. 08 Distributed in Canada by VTech Technologies Canada Ltd Richmond B C V6W 1L5 Copyright 2009 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 002293 020 100 vtech Innovation Beyond Technology
14. ASH minutes and seconds e When predialing preview numbers before dialing press muTE REMOVE or oFF CLEAR to backspace and delete press and hold REDIAL PAUSE to insert a dialing pause a p appears note e The screen shows the elapsed time as you talk in hours End a call Press OFF CLEAR or put the handset in the telephone base or charger Speakerphone During a call press 1 to switch between speakerphone and normal handset use Volume During a call press VOLA or VOLY to adjust the listening volume 11 Telephone operation Mute The mute function allows you to hear the other party but colar the other party cannot hear you te Sera 1 During a call press MUTE REmovE on the handset The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is turned off 2 Press MUTE REMOVE again to resume the conversation The handset screen temporarily shows MICROPHONE ON Ringer mute a MUTE When the telephone is ringing press OFF CLEAR or MUTE REmOVE to temporarily silence the ringer without disconnecting the call The next call rings normally Call waiting When you subscribe to call waiting service from your an telephone service provider you hear an alert tone if there is an incoming call while you are on another call TALK Press call Press As to put your current call on hold and take the new at any time to switch back and forth betwe
15. Press A or W to select the desired ringer tone A sample of each ringer tone plays as you scroll through the choices 4 Press MENU SELECT to confirm your selection If you turn off the ringer volume you will not hear ringer tone samples Key tone Your handset is programmed to beep with each key press You can turn the key tone on or off 1 Press MENU SELEcT to show the menu when the handset is not in use 2 Press A or W to select gt KEY TONE then press MENU SELECT 3 Press A or W to choose ON or OFF 4 Press MENU SELECT to confirm your selection T Telephone settings LCD language You can select ENGLISH FRAN AIS or ESPANOL to be used in all screen displays 1 Press MENU SELEcT to show the menu when the handset is not in use 2 Press A or W to select gt LCD LANGUAGE then press MENU SELECT 3 Press A or W to scroll through the choices 4 Press MENU SELECT to confirm your selection Set date time If you subscribe to caller ID service the day month and time are set automatically with each incoming call To set the date and time manually 1 Press MENU SELECT to show the menu when the handset is not in use 2 Press A or W to select gt SET DATE TIME then press MENU SELECT 3 Press the dialing keys 0 9 to enter a two digit number or press W or A until the screen displays the correct value Press MENU SELECT
16. al damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 40 Appendix Warranty How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable
17. and store to the directory While reviewing the call log press repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press 5 or q to dial the number FLASH Home area code on page 10 for instructions on how to program your home note If you only dial seven digits for local calls area code not required see area code on your handset 23 Telephone operation Dial a call log entry 1 When in the call log press A or W to browse 2 Press or q to dial the entry FLASH Save a Call log entry to the directory 1 When in the call log press A or W to browse 2 Press MENU SELECT to select an entry The screen displays EDIT NUMBER 3 Use the dialing keys to edit the number j e Press MUTE REMOVE to backspace and erase a digit e Press and hold mute REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right e Press and hold REDIAL PAUSE to insert a dialing pause a p ene 4 Press MENU SELECT to move to the name The screen displays EDIT NAME 5 Use the dialing keys see page 18 to edit the name e Press MUTE REMOVE to backspace and erase a character 8 e Press and hold
18. calls indicator When there are unreviewed calls in the call log the handset shows XX MISSED CALL S Each time you review a call log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed calls indicator no longer shows If you do not want to review the missed calls one by one press and hold OFF cLEaR to erase the missed calls indicator All the entries are then considered old and kept in the call log NEW 22 Telephone operation Review the call log 1 Press CID W when the handset is not in use 2 Press A or W to browse through the call log OR 1 Press MENU SELECT when the handset is not in use 2 Press A or W to select gt CALL LOG then press MENU SELECT 3 Press A or W to select gt REVIEW then press MENU SELECT 4 Press A or W to browse through the call log e The name if available telephone number date and g time of all incoming calls are shown on the screen e You hear a double beep when the list reaches the beginning or end of the call log Make a call log entry ready to dial Although the call log entries received typically have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can change the number of digits that you dial from the call log
19. cts of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is
20. d the caller s telephone service providers must use equipment compatible with caller ID service e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters 35 Appendix Troubleshooting Caller ID entries do not match the numbers need to dial Caller ID service delivers 10 digits the area code plus the seven digits number If you need to dial something other than 10 digits see Make a call log entry ready to dial on page 23 for instructions on changing the number If you dial seven digits for local calls use the Home area code feature page 10 NEW VOICEMAIL and amp shows on the display and the VOICEMAIL light is flashing and I don t know why Your telephone has voicemail indication If NEW VOICEMAIL and amp appears on the display or the VOICEMAIL light flashes then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail messages Your telephone has voicemail indication If you subscribe to voicemail service from your telephone
21. e or charger Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 36 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push obje
22. e E ee ee e ee PACS RS ERP E ee When entering a name in the directory the first letter of each word is automatically capitalized Telephone operation Search the directory Entries are sorted alphabetically To search the directory 1 2 Alphabetical search To start an alphabetical search 1 Press amp 1 A when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press A or W to select gt DIRECTORY and then press 8 MENU SELECT twice Press A or to browse Press amp 1 A when the handset is not in use OR Press MENU SELECT when the handset is not in use Press A or W to select gt DIRECTORY and then press MENU SELECT twice Use the dialing keys to enter the letters associated with the name For example if you have name entries Jenny Kristen and Linda in your directory press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press A or v to browse Dial a directory entry 1 N Press amp A when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press A or W to select gt DIRECTORY and then press MENU SELECT twice Press A or Y or use the alphabetical search to browse TALK Press Z or q 19 Telephone operation Edit a directory entry Use the f
23. e Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty 42 Appendix FCC ACTA and IC regulations If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be no
24. en calls Fish Find handset Use this feature to page all system handsets 1 Press FIND HANDSET on the telephone base All idle handsets ring and the screens show PAGING Pap aanuser es 2 To end paging press 3 any dialing keys 0 9 pew or press FIND HANDSET on the telephone base pect6 0 12 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory call log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account information or access codes from the directory call log or redial list To access a number in the directory while on a call 1 Press MENU SELECT twice to select gt DIRECTORY 2 Scroll to the desired entry by pressing A or V 3 Press MENU SELECT to dial the displayed number To access a number in the call log while on a call 1 Press MENU SELECT and then press A or to highlight gt CALL LOG 2 Press MENU SELECT to select 3 Scroll to the desired entry by pressing A or V 4 Press MENU SELECT to dial the displayed number To access the last number on the redial list while on a call Press REDIAL PausE to dial Press REDIAL PausE again within two seconds to cancel the chain dialing e You cannot edit a directory entry while on a call For more details about the directory see page 16 e You cannot copy a call log entry into the directory whi
25. gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own Safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water If the telephone base should fall into the water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 38 Appendix About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think
26. gital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy
27. he dialing keys to A select the other handset Your handset screen shows CALLING HANDSET X The other handset rings and its screen shows either OTHER HANDSET IS CALLING or HANDSET X IS CALLING 2 To answer the intercom call press 5 INT or any a dialing keys 0 9 on the other handset Both handsets now show INTERCOM Ih 3 To end an intercom call press INT OFF CLEAR or place the handset back in the telephone base or charger INTERCOM ENDED displays on both handsets note e You can cancel the intercom call before it is answered by aor pressing OFF c ear or INT on your originating handset e Ifthe other handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode e Press OFF cLear or MUTE REmovE on the other handset to temporarily silence the intercom ringer e You can use a maximum of four handsets at a time When two handsets are used on an intercom call use two other system handsets for an outside call Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there will be an alert tone e To answer the call press 3 a The intercom call ends automatically e To end the intercom call without answering the incoming call press OFF CLEAR 14 Telephone operation
28. ing a call press to raise the listening volume page 11 14 Speakerphone Press to switch between speakerphone and handset page 11 TALK re FLASH Press to make or answer a call page 11 During a call press to receive an incoming call when you receive a call waiting alert page 12 1 While reviewing a call log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 23 REDIAL PAUSE Press to review the redial list page 25 While dialing or entering numbers into the directory press and hold to insert a dialing pause page 17 i MUTE REMOVE CID Y VOL caller ID volume Press to review the call log when the telephone is not in use page 23 While in a menu press to scroll down During a call press to lower the listening volume page 11 MENU SELECT Press to show the menu While in a menu press to select an item or save an entry or setting OFF CLEAR During a call press to hang up page 11 While the handset is ringing press to silence the ringer temporarily page 12 Press and hold while the telephone is not in use to erase the missed calls indicator page 22 During programming press to exit without making changes Press repeatedly to show other dialing options when reviewing a call log entry page 23 INT intercom Press
29. law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Produc
30. le on a call For more details about call log see page 22 e If you press REDIAL Pause while on a call you can only view the most recent call and you cannot erase the entry For more details about the redial memory see page 25 e Press and hold OFF ctear to exit redial directory or call log when you are ona call 13 Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call If a handset is already on a call and you would like to join the call press AX on another handset to join the call To end the call press OFF CLEAR or place the handset in the telephone base or charger The call will not be terminated until all handsets hang up You can buy additional expansion handsets model DS6201 for this telephone base You can register up to 12 handsets to the telephone base The first nine handsets that you register are named HANDSETS 1 9 Use the handset number to intercom and transfer calls Although the names for handsets 10 12 appear in their displays as 10 12 when you intercom or transfer to one of them you must use 0 for HANDSET 10 1 for HANDSET 11 and 2 for HANDSET 12 Intercom Use the intercom feature for conversation between two system handsets 1 Press INT on your handset when not in use LLI e If you have a two handset system your handset screen shows CALLING OTHER HANDSET e If you have more than two handsets your screen shows INTERCOM TO Use t
31. lectronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones e If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem re locate your telephone or modem farther apart from each other or use a different surge protector e The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within 34 Appendix Troubleshooting your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance e Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your telephone service provider e f the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider charges may apply hear other calls when using the telephone e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local
32. lephone base and charger Dial a directory entry 19 installation sienne 2 Edit a directory entry 20 Battery installation and Delete from the directory 20 CHALGING p 3 About caller ID cseeceeceeeeee 21 Installation Options e 4 Gall Ogir ea 22 Tabletop to wall mount Missed calls indicator 0 22 Installation wo eee eee 4 Review the call 10g csesessseeseee 23 Wall mount to tabletop Make a call log entry ready installation eeceeeeeeees 5 t dial issiria isseire 23 Handset layout ssisssiiisssi 6 Dial a call log entry wo 24 Telephone base layout 7 Save a call log entry to the A GireCtOry cricca eck en 24 Telephone SOWMINGS isitoe Delete from the call log 24 Ringer VOUM E eisein 8 Call log display screen Ringer tone AEE E 8 messages EPR TRANT E AA 25 KIA 8 Redial list c ccccecceseeeeeeseeee 25 LOD language s ssistititttteetesess 9 Dial a redial entry 0ceeee 25 Set date time E A A TTT 9 Delete from redial iS SEE E ecnd 25 Clear voicemail cceee 10 Home area code 10 APPON IX isseire 26 Handset display screen Telephone operation 11 MESSAGES see eeeseseeeeseeeeeeeeees 26 Make a Call cecsecceeeeeeeeeeees 11 Handset and telephone base Predial a Call ceeeeeeeeeeeeeee 11 INDICALONS wsesecesicredieieceee ces 28 Answer a Call ccccccceceeeeseeeeeeeee 11 Battery ea r er
33. ll appear after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the call log e The call log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log e You can review redial and copy an entry into the directory e Entries appear in reverse chronological order e When the call log is full the oldest entry is deleted to make room for new incoming call information e XX MISSED CALL S shows when there are new call log entries including missed and unreviewed calls e CALL LOG EMPTY shows when there are no recordsin the call log CALL L e Only one handset can review the call log at a time Ifa handset tries to enter the call log while another handset is already in it NOT AVAILABLE AT THIS TIME appears e The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers e For call log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 24 e If the phone number has more than 24 digits it will not be saved or shown in the call log Missed
34. ly participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 39 Appendix Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do
35. may apply Other electronic products can cause interference to your cordless telephone Install your telephone as far away as possible from electronic devices such as wireless routers personal computers microwave ovens cellular and other cordless telephones Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider The telephone line cord might be malfunctioning Install a new telephone line cord Re install the battery and place the handset in the telephone base or charger Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place 33 Appendix Troubleshooting I cannot dial out e First try all the above suggestions e Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing e Ifthe other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider e Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise My handset beeps and is not performing normally e Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a diffe
36. mute REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right 6 Press MENU SELECT to save e If the entry is already saved in the directory the handset shows ALREADY SAVED e f there is no caller ID information the handset shows UNABLE TO SAVE Delete from the call log To delete one entry 1 When in the call log press A or W to browse 2 Press MUTE REMOVE to delete the selected entry To delete all entries 1 Press MENU SELEcT when the handset is not in use 2 Press A or W to select gt CALL LOG then press MENU SELECT DEL 3 Press A or W to select gt DEL ALL CALLS then press MENU SELECT 4 The screen shows DELETE ALL CALLS PRESS SELECT TO CONFIRM Press MENU SELECT to confirm 24 Telephone operation Call log display screen messages Displays The caller is blocking the name The caller is blocking the telephone number The caller is blocking the name and number This caller s name is unavailable This caller s number is unavailable No information is available about this caller It is a long distance call before the caller s number Redial list The telephone stores the five most recently dialed numbers e When there are already five entries the oldest entry is deleted to make room for the new entry e Entries are shown in reverse chronological order e Press REDIAL PausE to browse the redial list
37. ndset and then press 2 Press OFF CLEAR and place the handset back in the telephone base OR 1 Unplug the power from the telephone base then plug it back in note e You cannot de register a handset if any system handset is in use e To re register a handset see Add and register a handset on the previous page 31 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 My telephone does not work at all e Make sure the battery is installed and charged correctly page 3 For optimum daily performance return the handset to the telephone base or charger after use e Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch e Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack e Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize e Charge the battery in the handset for 16 hours e If the battery is completely depleted it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen page 3 e Remove and re insert the battery If that still does not work it might be neces
38. ng 3 Clear voicemail 10 D Date and time 9 Delete from redial 25 Delete from the call log 24 Delete from the directory 20 Dial a call log entry 24 Dial a directory entry 19 Dial a redial entry 25 Dialing pause 17 20 24 Directory 16 DSL filter 2 E Edit a directory entry 20 End a call 11 Expand your telephone system 30 F Find handset 12 H Handset display screen messages 26 Handset icons 28 Handset layout 6 Handset lights 28 Home area code 10 Important safety instructions 37 Intercom 14 K Key tone 8 45 L Language 9 M Maintenance 38 Make a call 11 Make a call log entry ready to dial 23 Missed calls indicator 22 Multiple handset use 14 Mute 12 0 Operating range 38 P Parts checklist 1 Phonebook see Directory 16 Predial a call 11 R Redial list 25 Register a handset 30 Replace a handset 31 Review the call log 23 Ringer mute 12 Ringer tone 8 Ringer volume 8 S Save a call log entry to the directory 24 Search the directory 19 Share an outside call 15 Speakerphone 11 Store a directory entry 17 Store from redial 17 T Technical specifications 44 Telephone base installation 2 Telephone base layout 7 Telephone base lights 28 Troubleshooting 32 V Voicemail 10 Volume 8 11 Ww Wall mount installation 4 Warranty 40 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 970
39. nterface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 43 Appendix Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range might vary according to environmental conditions at the time of use Handset 6 38 X 1 85 X 1 23 in 162 00 X 47 00 X 31 20 mm Telephone base 5 88 X 4 21 X 2 06 in 149 30 X 107 00 X 52 40 mm Charger 3 13 X 3 67 X 1 85 in 79 60 X 93 30 X 47 00 mm Handset 4 620z 131 00g including battery Telephone base 5 580z 158 20g Charger 2 310z 65 40g Handset 2 4V 500mAh Ni MH battery Telephone base 6V AC 300mA Charger 6V AC 300mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset call log 50 memory locations up to 24 digits and 15 characters 44 Index A Add a handset 30 Alphabetical search 19 Answer a call 11 Answer an incoming call during an intercom call 14 B Battery 3 29 Cc Caller ID 21 Calllog 22 Call log display screen messages 25 Call waiting 12 Chain dialing 13 Character chart 18 Chargi
40. of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntari
41. ollowing steps to edit an entry in the directory 1 Ti Use the dialing keys to edit the number Press MENU SELECT to move to the name The screen Use the dialing keys See page 18 to edit the name Press A when the handset is not in use OR Press MENU SELECT when the handset is not in use Press A or W to select gt DIRECTORY and then press MENU SELECT twice Press A or Y or use the alphabetical search to browse see page 19 Press MENU SELECT to select an entry The screen shows EDIT NUMBER e Press MUTE REMOVE to backspace and erase a digit e Press and hold muTtE REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears shows EDIT NAME e Press MUTE REMOVE to backspace and erase a character e Press and hold mute REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right Press MENU SELECT to save Delete from the directory 1 N Press amp A when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press A or to select gt DIRECTORY and then press MENU SELECT twice Press A or Y or use the alphabetical search to browse Press MUTE REMOVE to remove the selected entry 20 Telephone operation About caller ID This product supports caller ID services provided by mos
42. on 1 Position the telephone base as shown below Insert the extended tabs marked B of the wall bracket into the slots on the back of the telephone base marked B Push the telephone base down until it is securely in place If you are using a DSL filter plug the line cord into the filter now Route the telephone line cord or DSL filter through the wall bracket hole Route the power cord out of the bottom of the telephone Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with a twist tie Getting started Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Lift the telephone base up to detach it from the black plastic wall bracket Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 3 See Telephone base and charger installation on page 2 Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger page 3 MA A VOL Directory volume Press to enter the directory when the telephone is not in use page 19 While in a menu press to scroll up Dur
43. on your originating handset e You can transfer the call Press OFF cLEaR or place your handset back in the telephone base or charger Your screen shows CALL TRANSFERED The other handset is automatically connected to the outside call e You can alternate between the outside call OUTSIDE CALL appears on the screen and the intercom call INTERCOM appears on the screen Press INT repeatedly on your originating handset e The other person can leave the intercom call by pressing OFF CLEAR or placing the other handset back in the telephone base or charger The outside call continues with the original system handset 15 Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name e Directory entries are shared by all system handsets Any additions deletions or edits made on one handset affect the directory on all handsets e When there are no records in the directory the screen shows DIRECTORY EMPTY e When the directory is full and you try to save an entry the screen shows LIST FULL e If you try to save a number already stored in the directory the screen shows ALREADY SAVED e Only one handset can review the directory at a time Ifa handset tries to enter the directory while another handset is already in it NOT AVAILABLE AT THIS TIME appears 16 Telephone operation Store a directory entry
44. r DS6211 3 and 4 for DS6211 4 Battery compartment cover 1 for DS6211 2 for DS6211 2 3 for DS6211 3 and 4 for DS6211 4 wo User s manual Handse Wall bracket 1 for DS6211 2 for DS6211 2 3 for DS6211 3 and 4 for DS6211 4 User s manual To purchase replacement batteries or power adapters visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 1 Getting started Telephone base and charger installation Install the telephone base and charger s as shown below Make sure that the electrical outlet is not controlled by a wall switch If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Telephone Telephone Charger adapter wall jack base power adapter Electrical outlet not controlled by If you have DSL a wall switch high speed Internet service N a DSL filter not Telephone included is eid line cord required z O A 0000 o Telephone base Charger e Use only the power adapter
45. ra cae 29 Enda Gallo arina 11 Expand your telephone system 30 Speakerphone ccccceeseesees 11 Add and register a handset VOLUME airetan aie 11 optional s teeeeeeeeeee 30 Muten eE E 12 Replace a handset 31 Ringer Mute cece 12 Troubleshooting seeeeee 32 Call waiting 0 cccceeeeeeeeeeeee 12 Important safety instructions 37 Find handset 12 Operating range 0 38 Chain dialing ccccccccceee eee 13 Maintenance 38 Multiple handset use 14 About cordless telephones 39 INErCOM oo eeeeeeeseseseeeeseseeeeeeeeeees 14 The RBRC Seal sscoscdsescesnecesesces 39 Answer an incoming call Waranty sci cciieciiie bid anonsas 40 during an intercom call 14 FCC ACTA and IC regulations 42 Share an outside cCall 00 15 Technical specifications 44 Directory enn iana 16 Store a directory entry 17 NdEX es ssstscassecsssncaseesensenaizicanseceas 45 Character chart cccccccccceeeeees 18 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Charger and charger adapter Telephone base Telephone line cord 1 for DS6211 2 2 for DS6211 3 and 3 for DS6211 4 vtech EN Telephone base Battery power adapter 1 for DS6211 2 for DS6211 2 o
46. rent working electrical outlet not controlled by a wall switch e Move the handset closer to the telephone base It might be out of range e Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize e Other electronic products can cause interference to your cordless telephone Install your telephone as far away from these electronic devices as possible wireless routers personal computers microwave ovens cellular and other cordless telephones There is interference during a telephone conversation and or my calls fade out when am using the cordless handset e The handset might be out of range Move it closer to the telephone base e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters e Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet e Other electronic products can cause interference to your cordless telephone Install your telephone as far away as possible from the following e
47. ric Make sure the power adapter and telephone line cord are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset A blinking CHARGE light is an indication that the battery is not connected to the handset or missing completely Ensure that the battery is installed properly There is no dial tone First try all the above suggestions Move the handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Install a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local service Contact your telephone service provider The telephone does not ring when there is an incoming call Make sure the handset ringer volume is not set to the lowest level page 8 Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset might be too far from the telephone base Move it closer to the telephone base There might be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider charges
48. ring call transfer The cordless handset locator is activated The handset is on a call The battery is very low Place the handset in the telephone base or charger for recharging The ringer is muted temporarily during an incoming call Your selection has been saved The handset speakerphone is in use You have attempted to make an intercom call but the handset you are calling is in the directory in the call log out of range or on an outside call You are attempting to save a caller ID entry with no name or number There are unreviewed calls in your call log 27 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use CHARGE On when the handset is charging in the telephone base or charger Telephone base lights Flashes when there is an incoming call or another telephone sharing the same line is in use On when the handset is in use VOICEMAIL Flashes when you have new voicemail from your telephone service provider Handset icons MUTE Microphone is muted Handset ringer off NEW New call log entries New voicemail received from the telephone service provider Speakerphone is in use Cycles low medium and full when the handset battery is charging Flashes when the battery is low and needs charging Battery indicator Solid when the battery is fully charged 28 Appendix Battery It takes up to 16 hours for the battery
49. s supplied with this product To order a note replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet Getting started Battery installation and charging Install the battery as shown below After installing the battery you might be able to make and receive short calls For best performance charge the handset for at least 16 hours before use When not in use place the handset in the telephone base or charger See page 29 for battery operating times Battery indicators Battery status The screen is blank The screen shows PLACE IN CHARGER and flashes The screen shows LOW BATTERY flashes and the handset beeps The screen shows HANDSET X Battery has no charge and the handset cannot be used Battery has very little charge and the handset cannot be used Battery has enough charge to be used for a short time Battery is charged Charge until the screen shows LOW BATTERY at least 10 minutes Charge until the screen shows LOW BATTERY about four minutes Charge until the screen shows HANDSET X about one hour To keep the battery charged place it in the telephone base or charger when not
50. sary to purchase a new battery especially if it has been in service for more than one year e Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local service Call your telephone service provider LOW BATTERY shows on screen e Place the handset in the telephone base or charger for recharging e Remove and re install the battery and use it until fully depleted then recharge the handset in the telephone base or charger for 16 hours e f the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge e Make sure the handset is placed in the telephone base or charger correctly The CHARGE light on the handset should be on e Remove and reinstall the battery then charge for 16 hours e If the handset is in the telephone base or charger but the CHARGE light on the handset is not on refer to The CHARGE light is off in this section e If the battery is completely depleted it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen page 3 e Purchase a new battery Refer to the Battery section page 29 32 Appendix Troubleshooting The CHARGE light is off or blinking Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non abrasive fab
51. service Call your telephone service provider hear noise on the cordless handset and the keys do not work e Make sure the telephone line cord is plugged in securely My caller ID features are not working properly e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e The caller might not be calling from an area which supports caller ID See About caller ID on page 21 for more information e Both your and the caller s telephone service providers must use equipment compatible with the caller ID service e The caller ID information shows after the first or second ring Allow at least two rings for caller ID to display before answering the call e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters The telephone does not receive caller ID or the telephone does not show caller ID during call waiting e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider e The caller might not be calling from an area which supports caller ID See About caller ID on page 21 for more information e Both your an
52. t The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 41 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B di
53. t telephone service providers Depending on your service subscription you may see the caller s number or the caller s name and number that are sent by the telephone service provider after the first or second ring Caller ID allows you to see the name number date and time of calls Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date are sent by the telephone service provider along with the call information You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 21 Telephone operation Call log If you subscribe to caller ID service information about each caller wi
54. tified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an i
55. to be fully charged When it is fully charged you can expect the following performance While in handset use talking Up to eight hours While in speakerphone mode talking Up to five hours While not in use standby Up to six days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e A battery is properly installed and the screen is blank e LOW BATTERY or PLACE IN CHARGER shows on the handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the battery ies provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarit
56. vtech Innovation Beyond Technology User s manual www vtechphones com Models DS6211 DS6211 2 DS6211 3 DS6211 4 DECT 6 0 Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 37 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Compatible with Telephones identified with this logo have reduced noise and Bearing SagEcoll interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Table of contents Getting started ccseeeees 1 Search the directory c00 19 Parts Chacklistien ccccccssceneteaos 1 Alphabetical search 19 Te
57. y orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 29 Appendix Expand your telephone system The handset s provided with your telephone system is pre registered Each handset is assigned a number that shows on the handset display Additional handsets registered to the telephone system are assigned numbers in sequential order For instance if the telephone system already has HANDSET 1 and HANDSET 2 the new registered handset is assigned HANDSET 3 This telephone system accommodates up to 12 handsets Add and register a handset optional You can add new handsets DS6201 purchased separately to your telephone system but each handset must be registered with the telephone base before use When first purchased each expansion handset shows NOT REGISTERED You may need to charge the handset before registering to the telephone base For more details on battery charging see the table on page 3 To register a handset 1 Place the unregistered handset in the telephone base or charger If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds remove the handset and place it in the telephone base or charger again 2 On the telephone base press and hold FIND HANDSET for about four seconds until the red IN USE light on the telephone base turns on and then release the button The handset shows PLEASE WAIT
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