Untitled - Quickflix
Contents
1. Il Registering your device To use the WatchNow service on your Sony BRAVIA device s you will need to register the device s with Sony via https account sonyentertainmentnetwork com services and follow the prompts Sony Entertainment Network Essentials is now part of Sony Entertainment Network making it easier to manage online services on your home entertainment devices Learn More Sign In With your Sony Entertainment Network account you can access music movies Sign In ID E mail Address games and more Sign in or Create an Account and get instant access to a EER x remember My Sign in variety of TV shows movies music games and more Password If you already have a PlayStation Network or Sony Entertainment Network account sign in with your K Sign In Forgotten Your existing ID and password now and experience your Password ali access pass to digital entertainment Don t have an account Create a New Account 6 Page uick flix i entertainment delivered Chapter 3 Registering your Quickflix Service for WatchNow Streaming l Registration requirements To subscribe toQuickflix you must be at least 18 years of age have a valid credit debit card or Pay Pal account and an email address This is to verify your identity and account information Unless your special offer states differently you will not be charged during your Introductory Offer II Register Quickflix WatchNow account2. Chapter 1 Welcome Page 3 About WatchNow on Sony BRAVIA Il What you will need to use WatchNow Service on Sony BRAVIA Chapter 2 Registering your Sony BRAVIA Devices Page5 Preparing your device ll Register your device Chapter 3 Registering your Quickflix Service for WatchNow Streaming Page 7 I Registration requirements ll Register Quickflix WatchNow account ll Managing your account IV Managing your devices uick flix i entertainment delivered Chapter 4 Using WatchNow Streaming Page 17 l Browsing movies and TV collections Il Play Stop Fast Forward Rewind Pause Zoom IN OUT lIl Parental Settings Classification Chapter 5 Faults and Troubleshooting Page21 Basic Troubleshooting ll Frequently Ask Questions Chapter 6 Contact Us Page24 Quickflix Member Care 2 Page Chapter 1 Welcome l About Quickflix WatchNow on Sony BRAVIA Quickflix is a video on demand service compatible with Sony Bravia televisions and Blu ray players Sony PlayStation 3 and Internet connected computers The streaming service provides instant on demand access to a constantly changing and expanding range of great movie and TV titles We are adding new devices all the time so stay tuned for updates 3 Page uick flix i entertainment delivered II What you will need to use WatchNow Service on Sony BRAVIA An approved Sony BRAVIA Device with Internet Video capabilities and An Internet connection with a m
3. New Member uickflix entertainment delivered Expanatory copy of signup types New to Quickflix Start here Existing Quickflix Member Starthere f Director based text about offer Director based text about offer 1 Login Details a Enter an email address and confirm your email in the next field b Enter a password and re enter the password in the next field Choose a password that is safe and easily remembered by you password needs to be minimum of 6 characters c Enter the promotional code if applicable d Check the box if you would like receive news and updates from Quickflix e Click e JOIN NOW 7 Page uick flix i entertainment delivered 2 Payment Details uick FLAX entertainment detvered Safe and secure creat ee cme ay o EpzZz k Your creditidebit card is s ncryption logy tos SH We it you decid fora the ond of canci f Name on cart your Introductory Offer you will not be charged Cara number Expiration date nae TB B Secu A oo J At the end of the Introductory Offer you will roll onto a monthy subscription You can change your package at any time from We You ment will lt include gt our lt 12 99 gt Joining Fee Ofte d omas Need help joining Want to learn more Call member care on 1300 138 644 Ee Teams 6 condnons Choose either Credit or debit card or PayPal Enter the Name on card card number expiry date and CCV or CVV security code Check the box and confirm
4. Fright Night 11 33 EST are Device 43 1111 Deregister 12 Page uick flix i entertainment delivered You may register up to 5 devices to your Quickflix account A device may only be registered to one Quickflix Account at a time Up to three devices may be use at the same time to stream titles If your account has been placed in quarantine please contact our Member CareTeam V Managing your Sony Account and Products To deregister Sony BRAVIA devices you will need to delink the device from your Sony account and deregister it from the Quickflix website 1 Using a web browser head to https account sonyentertainmentnetwork com services 2 Login with your Sony account details and 3 Select theDevices tab When unlinking or unregistering your Sony device you will also need to head to www quickflix co nz My Account gt Manage My Devices to unregister the device from your Quickflix account Please note that by unregistering your device with Quickflix it will only change the registration status of the device it does not cancel your existing subscription To cancel your subscription please contact Member Care 13 Page uick flix entertainment delivered Chapter 4 Using WatchNow Streaming l Browsing movies and TV collections To browse the WatchNow service on your TV you will need to understand the follow buttons on your remote This button will take you back to the main Internet video menu UP DOWN LEFT RIGHT to g
5. being streamed with only 2 channels Are subtitles are available with movies through WatchNow Streaming service No there are no subtitles on movies or TV series through the WatchNow service 18 Page uick flix i entertainment delivered The overall picture or audio quality of the title is poor what do I do Ensure you are logged into the Quickflix website and click on Contact Us to email our Member Care team or phone Member Care 19 Page uick flix i entertainment delivered Chapter 6 Contact Us l Quickflix Member Care For further assistance go to www quickflix co nz and if you cannot find what you are looking for please contact Member Care Member Care contact number Web form enquiry via the Help gt Contact Us section on our website 0800 002 098 Mon Fri 11am to midnight and Sat 2pm to midnight 20 Page uick flix i entertainment delivered
6. that you are over 18 as per Quickflix Terms and Conditions Click on M ai 3 Registration Complete Confirm Details Your registration for Quickflix WatchNow service is complete you will also receive a welcoming email in your inbox To change details on your account head to www quickflix co nz log in and go to My Account uick flix i entertainment delivered 8 Page Welcome to WatchNow Email Thanks for registering for the Quickflix pare com WatchNow service Delivery address existing DVD membership lt i Unit gt We hope you ll enjoy the growing collection of streaming titles we lt Street Name are regularly adding to the service City 2000 NSW s sand TV s n iss te Mombership You can also watch Movies and TV shows and create playlists from paare de ae G your PC or Mac To register your PC or Mac please head to the Manaqa My Devices saction of the My Account page on our wabsito Sieaming lt core service gt www qurckfinc com au Introductory Offer end dato XXIKX 201X If you cancel your membership before this dale you wall ot be charged Need help joining Want to learn more Call member care on 1300 138 644 Erequeriiy asked questions Terms 6 conditions aay o Paan Patan apaa om ty Gaia Pma Paa Existing Member Welcome headline Expanatory copy of signup types New to Quickflix Start here Existing Quickflix Member Starthere f Director based text about offer Director based text
7. about offer Emai Emat Conti emat Password Password Promotonal code Contrm password Need help joining z Want to learn more Call member care on 1300 138 644 Frequerdy askec questone Terms conasons tery ioe to ee AEST oe Sy amp Banday sca 9 Page uick flix entertainment delivered 1 Login Details a Enter Quickflix login email address b Enter your password c Enter the promotional code if applicable d Confirm that you are over 18 years of age by check the box e Click on Mie 10 Page uick flix i entertainment delivered 2 Registration Complete Confirm Details Your registration for Quickflix WatchNow is complete you will receive an email confirming your subscription package details To change details on your account head to www quickflix co nz log in and go to My Account uickflix entertainment delivered Welcome to WatchNow Thanks for registering for the Quickflix WatchNow service We hope you are regularly your PC of Mac To register your PC or Mac please head to th Managa My Devices section of the My Account page an our website www guickfix comau Need help joining Call member care on 1300 138 644 uick flix i entertainment delivered Your account details Emait memberemail vendor com Delivery address existing DVD mombership_ lt i Unit gt lt Street Name City 2000 NSW Membership lt exsiting disc service gt induding Streaming lt c
8. er OFF and ON from your TV 5 Try watching a movie on Quickflix after you have performedStep 1 4 If your problem is not resolved please contact Member Care II Frequently Ask Questions I ve pressed PLAY but the movie is not playing Depending on the speed of your Internet connection you may need to allow a few minutes for the movie to buffer before the title starts to play If the title does not play after 3 5 minutes try the troubleshooting tips set out below Check if there is an active Internet connection Try connecting to a website from the browser of your PC or MAC if there is no connection you may want to check your router and perform a power OFF ON If this does not resolve please contact your Internet service provider 2 Overloading on bandwidth Check to see whether other household members are not downloading large files size or services that will use up large bandwidth on your Internet connection Reset Quickflix service By exiting the Quickflix service on your TV then go back into the service through the Sony Internet Video menu play the title again or select a different title 17 Page uick flix i entertainment delivered If your problem is not resolved please contact Member Care How much data will I use when watching a movie or a TV episode You can check the file size of each movie or TV episode by scrolling over the title you wish to see and press the Details button on your remote control The f
9. ile size for each piece of content is shown in the synopsis What s the minimumInternet speed required to watch titles on the WatchNow Service You will get the most from your service with a minimum connection speed of 1 5Mbps To view high definition HD movies you will need anlinternetservice that operates at 3 5Mbps For the best viewing experience we highly recommend you limit the use of Internet on other devices while streaming a movie or TV episode with Quickflix Is there a limit on how much I can watch on the WatchNow Streaming service The Quickflix fair use policy applies to our Unlimited Digital Service Refer to the service Terms and Conditions on www quickflix co nz for more information My High Definition HD movie is not playing properly To watch high definition content you will need a minimumInternet connection of 3 5Mbps The quality of your broadband service may vary at different times of day and is Internet service provider dependent To optimise your viewing experience we recommend that you limit the number of other devices connecting to your Internet during your viewing session Can I record Quickflix movies or TV episodes No Quickflix movies amp TV series are only available to stream toyourregistereddevice and cannot be downloaded or stored onto any other device Why doesn t my movie have the full surround effect The streaming may not have the full surround effect this is due to the audio of your movie or TV series
10. inimum speed of 1 5Mbps Note Your data consumption is not included in your subscription or introductory offer Please consult your Internet Service Provider to confirm your data download limits and whether your plan is suitable for the Quickflix WatchNow service IS a a a Faa a Ta a Da Da a a a A P De D OS OCS AO OCC e e D Na Da Fa FRE eR oe EE A EY A FEAP PEE EEEE A EPEA EEE E EE EPEE R A A Quickflix Account with a WatchNow subscription or introductory offer 4 Page uick flix i entertainment delivered Chapter 2 Registering your Sony BRAVIA Devices l Preparing your device o Physically connect your Sony BRAVIA device and ensure that it is connected to the Internet either wirelessly or via an Ethernet cable to your home network Refer to your device manual for further instructions o Obtain a Device Registration code for your device write this code down as you will need it for the next step of registering your device online To get the registration code for your BRAVIA device 1 Please make sure your BRAVIA Internet enabled device include TV Blu ray and Network Media Player is connected to the Internet powered on and active 2 Press the Home button on your remote control and navigate to the network icon on the Xross Media Bar 3 Scroll to Activate Enhanced Features and select by pressing enter 4 Aregistration code will be presented on the screen take note of this code 5 Page uick flix i entertainment delivered
11. nd R18 in Australia Refer to the Australian Government website http www classification gov au for more details on classification of content Parental Settings Parental settings can be set via your Sony BRAVIA devices by using this feature it allows you the block movies and TV shows according to their content classification authorised viewer can use a 4 digit PIN to unlock Below are general instructions of how to setup the Parental lock on your device please note the menu may differ with your device refer to your device user manual for further instructions Using Sony device remote control e Menu gt Settings gt System Settings gt Parental Lock e Follow the prompt on screen to change control settings Only 2 settings available R18 and PG which are labelled as 18 and 12 respectively 16 Page uick flix i entertainment delivered Chapter 5 Faults and Troubleshooting l Basic Troubleshooting If you experience difficulties with your Quickflix service and the problem is not obvious we recommend you follow the steps below 1 Check if your device is fully functional with other services try watching basic free to air TV and another Internet Video service on the Sony menu 2 Make sure your Internet is working try browsing Internet on your computer or laptop via the same network your device is connected to 3 Ensure that you have registered your device via Sony and Quickflix 4 Perform a system reset turn pow
12. o navigate 4 4 gt the direction on the TV Screen Select item by pressing this button it will confirm or select the highlighted content RETURN Press this button to go back to the previous screen OPTIONS Displays a list of convenient functions and menu shortcuts The menu items vary based on the current input and or content DISPLAY or 9 0 This button will expand hidden information for the highlighted content Browsing e Simply go Feto navigate the content on your TV screen the content are organised in categories normally featured and most popular will be displayed as graphics on the WatchNow home screen e To select a category navigate to the category and press ED to view the titles within the selected category e To view the title details such as star rating synopsis and movie show file size Press DISPLAY or 4 27 when the movie is highlighted 14 Page uick flix i entertainment delivered Sorting e You can sort titles by pressing the OPTIONS button then select Sort By Available sorting options will appear Select desired sorting function and press kito confirm Searching If you know the name of the title you can also search the WatchNow collections to see if the title is available e Press OPTIONS button Press three times until Search is highlighted then press ca e Anempty field will appear press to activate the keypad e When you have finished typing the search word
13. ore service gt Introductory Offer end date XXIKXI201X if you cancel your membership before this dale you v ll ot be charged Want to learn more Frequerdy askec quesuons Terms 6 conduons Provacy Potoy 11 Page Il Managing your account To view your Quickflix account simply head to www quickflix co nz login and click on My Account sO Message inbox Rate and review My subscription Log in details Manage My Devices gamet fan K D K D A N al by Contact details Manage Emails Payment history Payment details My Pay Per Views IV Managing your devices To modify details on your account head to www quickflix co nzand go to My Account gt Manage My Devices here you can view all your registered devices and the ability to unregister an existing device My Account X Manage My Devices The WatchNow service allows you to register up to 5 devices to your account Once the limit is exceeded you will need to de register a device Please click on the device link below to register or deregister approved WatchNow devices Approved WatchNow Devices Sony Devices Please head to http internet sony tv to register your Sony Bravia device To deregister your device you will need to select the deregister option below and then head to hitp internet sony tv Manage Your Account and Products and select unlink the device 2010 Blu ray Disc Player one Groundhog Day 06 14EST EEEE EA Web Devices A Last viewed
14. s navigate to ENTER green button on the keypad alternatively use the HJ GREEN button on your remote control e Press to choose whether to search the keyword in Titles only or Titles amp Descriptions Il Play Stop Fast Forward Rewind Pause Zoom IN OUT PLAY e Browse and find the movie or TV show that you would like to watch simply press lt DWwhen movie is highlighted alternative you can press the MES PLAY button on your remote control e The movie will automatically start once it has finished loading FAST FOWARD e On your remote control simply press lal to fast forward to fast forward at a faster rate press Ei twice 2X EA three times 3X e Tostop fast forwarding press ME PLAY REWIND e Simply press E to rewind to rewind at a faster rate press E twice 2X Eknree times 3X 15 Page uick flix i entertainment delivered e To stop rewinding press emer PLAY PAUSE RESUME e Simply press HZ or a to pause the movie or TV show press Mall PLAY or to resume play ZOOM IN OUT e Simply press 4 to zoom in you can press 4 multiple times to zoom in further e Tozoom out press you can press to zoom out further Note You can also change the TV aspect ratio through your TV functionality refer to the device manual for more instructions Il Classification Parental Controls Classification All content on the Quickflix service is rated in accordance with government censorship ratings G PG M MA15 a
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