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2008 Scorebook Navigator Stage 1 Independent Review User Manual

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1. 2008 Ccorebook Mlavigator Stage 1 Independent Review Manual Basic Version 41 2008 The Ohio Partnership for Sxcellence Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Table of Contents LOG IN a 1 SCOREBOORS rc 1 SCOREBOOK GEOGRAPHY a a 2 KEY FACTORS eaaa iin e Vidua Ed 2 ITEM EVALUATION EAD 3 EVALUATION FAC TORS 5 OVERATE NOTES Mn 7 E 8 SCORING 8 OTHER TO 8 poss P 9 KEY THEMES 6 9 REPORTS TAB 11 SCORE BOOK STEP FLOW re 14 TEAM LEAD CONSOLIDATOR INSTRUCTIONS FOR APPLYING A STEP 16 TROUBLESHOOTING GUIDE amt 17 Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Scorebook Navigator Stage 1 Independent Review User Manual ORIENTATION 1 Log in a b C Internet Explorer is the preferred browser for Scorebook Navigator Before
2. data entry form for either a completed or blank row of information The format and use of the data entry form is as follows Item Reference Description Appropriate Item reference is checked hover your mouse over the Item to reference the Criteria requirements Key Factor Reference Applicable Key Factors identified in Key Factor Reference section are checked hover your mouse over the Item to reference the wording of the Key Factor New Tools Note the appearance of 2 new tools in the Item Evaluation screen By clicking the arrow icon you can collapse the panel you are working in This leaves more room on your screen for the next panel Id ol By clicking the down arrow icon you can expand the previously collapsed panel Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Item Evaluation Key Factor Panel Sign Out Scorebooks Key Factors Evaluation Key Themes Reports My Account 1 2 Governance and Social Responsibilities One of the largest food banks the state in 2006 distributed nearly half of 4 6 Most significant key factors KFs for this Item Mission Vision Values MVV Mission A community based food bank dedicated to feeding the hungry residents of its communities Vision Iowa s heartland is hunger free Values We work we do what we everyone deserves respect and w
3. Kmyfedorcetegenri Pis rasional Evironment 14 iv v LUE L OB t 3 Technologies Une Foodinewern from Food Ba of Arria FRA and Rapid Inventory Control Enierpriee an information technology fem prevides nna hardware and Esupreerki refreperale fd other eel slerage equipment tee broths aod one van The regulate le negulahng age nnd sbsdaeda to load workers and member agences food and the saleby ol pm and rcdunimanm require tight E amis z umo vidi us 1 km anne Figure P 1 2a W orkfnrem key figu xxiby kat 1 are acrauntsbibbor ras x cgi Hey Pero el ler ar f MANY and aceon of WiScrlpt Save Alert J Keep Balar goaa as be dakad Conti Be very careful If you change or delete a KF here all linked KF references in any Item evaluation will be changed or deleted to Use o Click on the first factor to open the free form text box o Youcan now select any Key Factor that you believe to be related to the Criteria Item requirements using a dropdown menu o Note that the key factors are ordered first by those key factors that you have used for previous Items and are listed by Item number Scorebook Navigator Item Evaluation lurbousa com Inte
4. SCORE BOOK STEP FLOW Terminology and roles Consolidator Individual assigned to consolidate key factors from all examiners on the team In Washington this individual is the Team Lead Program Administrator Person s designated by the State program to perform software setup Enhanced Version Program Manager Issues Scorebook 1 in Scorebook Navigator to each team member based on the Criteria used by the applicant assigned to the team Team members access their Scorebook 1 in Scorebook Navigator using their Screen Name and Password on the log in page and then selecting the scorebook link identified by the team number There should be only 1 scorebook visible at this stage unless you are working on more than one Steam Team members select the Key Factors tab on the menu bar and complete Key Factors in their Scorebook 1 by the date established by the Team Leader When finished with Key Factors the team member clicks Done button on the scorebook screen Once all team members have finished their Key Factors in the Scorebook Navigator the Team Leader consolidator consolidates the Key Factors of all team members in Scorebook 2 Each team member will have access to Scorebook 2 Examiners will see 2 scorebooks with the same name on their Scorebooks screen Scorebook 1 with step 1 instructions will be grayed out indicating it is read only Examiners can access their own prior work by selecting this scorebook Scorebook 2
5. Tab a Purpose The system will give you a set of reports that will help you manage and evaluate your Work How to Use After opening the reports screen use the Select A Report dropdown to select the specific report that you would like to view e Action Items This is the complete work list of action items that you have developed during the evaluation process Key Factor References This report is a listing of all of the key factors the number of times the factor is mentioned and a summary matrix listing the totals of factors by category Criteria Item and their associated scored points e Key Factors This is a listing of the key factors by the Organizational Profile Items Key Themes The report lists all of the most important strengths OFIs and results Score Summary The scoring description table is shown and a table on the possible score the score percentage and the calculated score by Criteria Item 15 given Scorebook This is a copy of the completed scorebook that can be printed in parts or in its entirety e Scoring Factors This report gives the total Strengths and OFIs by scoring factor and a table showing the distribution of strengths and OFIs by Criteria Item e System Usage This report will illustrate how an examiner spends time on an application and in what areas of the application work was performed This work is show in two different time periods for the last 24 hours and fo
6. VISIT Step Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Team Consolidator instructions for applying Step Open your scorebook Select Team top menu Select Step Completion left menu Verify that your examiners are done if not contact them to ensure they complete their task on time Note that if you Click Apply and some examiners have not marked their work as Done the system will proceed as if they wore done so the act of marking their step as done 15 a communication tool for the lead or consolidator Select Team Steps left menu Verify completion due date on the desired step 7 Select Apply for that step pe BA Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 16 Troubleshooting Guide If you encounter difficulty with the Scorebook Navigator that you believe may be a technical problem with the online tool be prepared to provide your Team Leader with the following information This information will be used to isolate the potential issue and provide you with assistance as soon as possible A e 10 11 Browser name version Internet Explorer 7 0 15 recommended Operating environment Operating System Windows Macintosh etc and version Can you recreate the issue If so what steps were taken If you cannot recreate
7. the issue to the best of your recollection what steps preceded the error Which screen were you on when the error occurred Did the error occur on more than 1 screen Provide a screen shot of any error message that appears Shift Print Screen for Windows users or Command Shift 3 for Macs and paste the screen shot into an e mail or Word document Describe the problem What steps occurred immediately before the error occurred Where in your Scorebook can the error be found What 15 your security environment firewalls company environment etc Does this occur in your work environment and you home environment If so what differences are there in these environments EG security firewalls operating system Communication Method High speed Dial up Public Network or Highly controlled network 12 13 Did you press Refresh and did the issue still occur Under the Account tab on your Scorebook page there 15 a Browser Capability link Click this link and take a screenshot of this page and paste it into an e mail or Word document and forward with the completed troubleshooting guide Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 17 18 This page intentionally left blank for double sided printing Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008
8. LABLE 7 Move current row up Record notes amp il Move current row down action items 5 Item Evaluation Tab a Purpose This screen identifies the most important key business and organizational factors relevant to a specific Criteria Item b Format e Toolbar In addition to highlighted Item Evaluation you can see the other evaluation functions in the process Key Factors Key Themes and Reports e tem Field The Item Field indicates the Criteria Item in use and has a dropdown menu that allows the user to select any Item for use e Evaluation Sections There are five panels for each Item Evaluation for the examiner to use Key Factor References Evaluation Factors Gaps Overall Item Notes and Scoring OOO 0 0 Panel Review Now let s look at each of the panels that make up this screen i Key Factor References Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Purpose This section lists all of most important key business and organizational factors for the Criteria Item 5 Key Factor areas same as criteria enter Key Factors under each area wonrebeok Flavigabor y Factors tarbeasa com Intermet Explores 3 ES FI 21 9 d t H E 6 Athos eranc nipe F acbors am Factors E Gl z CT T
9. R competency consistency 1 1a 3 HOW do SENIOR LEADERS create a SUSTAINABLE organization HOW do SENIOR LEADERS create an environment for organizational PERFORMANCE improvement the 1 1b 1 accomplishment of your MISSION and STRATEGIC OBJECTIVES INNOVATION 1 1b 2 competitive or role model PERFORMANCE 3 4 Optional Overall Item Notes T ft 9 i Comment 1 Corporate Contributor Program several key donor organizations to fund general administrative overhead b How to Use To complete the evaluation of potential gaps for the Item Click on a row to open data entry form for either a completed or blank row of information Describe the gap in the first column Discuss why the gap is significant in the second column Always save after each entry by using the Save Tool on the Menu 9 Scoring a Purpose The scoring grid 1s the primary use of this section b How to Use To determine a score for the Item in which you are working Determine the score for each evaluation factor Determine an overall scoring range Determine a percent score that is a multiple of 5 e The Navigator will calculate the score and will provide the number of Key Factors that were used or not and the number of evaluation factors that are significant and or related to Key Themes Always save after each entry by using the Save Tool on the Menu Bar Copyright 2008 Shaw Resources a
10. Themes This panel is composed of free form text boxes Considering the applicant s key business organization factors the most significant observations or gaps related to opportunities vulnerabilities data comparisons and linkages are identified as themes b How to Use Click on any row the right panel of the screen to open the text box for editing or new data entry The drag and drop and the copy and paste tool are most helpful in creating the text of Key themes Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 The observations from evaluation items panels S rebooks Kay Item Lvaluation Key Themed Reports Team Account ae Am v amp d Lus C 3 fil gt What ore the most signilicant opportunities concerns or vulnerabilities identified P Thane M a rked as i oer ane debere Prey lithe evidence of enprovemert cycles processes te epportunitiss fer privet nob evident m some areas br sch derit a Ke h er four key Gulla on 125 beaded Iron and bearing procezs does not address dilfenma requirement ef yarisus end change feed insecure groupe eg seasonal Hispanic Hmong AWB I 3 SE ployment fully deployed threugh SPF OD f
11. e follow through Food bank that distributes food to through S8 mermberagencias in Senna ebG 000 fandnsecure clien ene of the largest food banks in the state in 2006 distributed nearly half of all food disbursed to those in need across the state the rate ad insecure residents in two of the six counties served exceeds the state average 9 5 demand has doubled in the last three years Select this from list that appears when you click on Insert Key omm Factor drop down list ug Improvements Integration 1 KF Cat Appears when you save page Process Description Describe the process you are evaluating Item Evaluation Adding Rows Automatically UD Al emploi v employees veim aad 2604 ieri ad V tee specu event oc m Y cuu of ie EEE memeri wal veduatecri patr helices wakia sinu naking Let dDebrushead efte address per bras fendi salety andi leaders eee Doa nier Job Rotation Program reduced Fia T Gurus work performance Bathe and Pen Ir Water and 9 across her and When page saved system added 2 more rows to use if needed ADLI Provide your observations of ADLI for the process and Copyright 2008 Shaw Resources and The Alliance for Perfor
12. e for Performance Excellence all rights reserved Revised 12 4 2008 4 Instructions Software Generated Instructions Shown to Whom Action Taken When Step Is Complete Complete Key Factors Item Evaluations Team All Team Members Click Done and scoring of the scorebook When Members Team Lead Consolidator verifies finished check Done in your Scorebook that team members have completed page this step Team Lead verifies due date for step 2 and click Apply for step 2 Consolidate Key factors When finished Team Lead Team Lead Consolidator clicks check Done on your Scorebook page Consolidator done and Verify due date for Step 3 and click Apply for step 3 You will now see 2 scorebooks Team Team Members Send e mail to e The scorebook from step 1 with step Members Team Lead Consolidator and 1 instructions grayed out indicating it Mentor that they are complete with is read only Consensus Preparation Team holds The scorebook from step 2 with step consensus meeting completes edit 2 instructions enabled This scorebook of scorebook will contain the consolidated key factors Complete your assigned items DO NOT CLICK DONE WHEN YOU ARE THROUGH Your Team Lead will do this Completion Dates for the consensus and site visit process are provided via e mail or website by the program administrator Team Lead Team Lead to clicks Apply for Step 3 and sends an e mail to Program Manager that score book is complete SITE
13. eaders set deploy and reinforce organziation vision and values Deployed to employees and thi f volunteers through employee and volunteer orientation and daily briefings 1 1a ou h ave Senior leaders promote an environment of ethical and legal conduct General Manager walks all y jobs weekly and discusses with employees and volunteers the importance of ethics All employees and volunteers sign a statement of ethics that is presented and described by the HR VP All investigations of conduct are conducted by a senior leader Presentations written communication and role modeling is conducted with employees and volunteers b What are the most significant opportunities concerns or vulnerabilities identified Suppliers are not discussed No standardized process described for ethics development and deployment Sustainability of the organization is not addressed how leaders create an environment for innovation how they create an environment for competitive or role model performance leadership how they create an environment for organizational and workforce learning or how they personally participate in succession planning and development of future organizational leaders Export Issue Nothing Downloads Why Some browsers are configured not to allow downloads IE7 does not allow any downloads by default To change your browser settings do the following 1 Select Tools Options from your IE browser s menu 2 Se
14. ence emglayess Va u ati meer all ey mercem Improvements proceeds dread mme Integration of GPP process VS onby biers al zo may nat be az responsive ae needed for shifting groups 12 Not markede em Ay methods wary for different market custeemer segments Mf utin Methods 5 of Precess Figure 3 1 2 Approach as a 4 of communion mekhods are used ab regular tervals and sre tailored to each customer market segment teal heme There 3 screen manipulation buttons between the Strengths and Results tabs These allow the examiner to hide either the right or left panel and then restore the normal side by side panel format Key Themes Other choices Harga ey Themes ma What the mosi am unitis wus oa DOO ahem cence or i Tiama OF Ta PADD s 9 Gaps 5 Motes 2 lor Procews Chern AU 8 8 o re Lm Oph RI ERE LI mani rot mederi n SAT Aries realy Mies Frere Copies input of any process that was marked as a key theme Copies input of any process that has significant bold observations Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 10 12 Reports
15. ks Scorebook Assignment Criteria Start Date Due Date Done Scored Topics Points Stage 1 sgai 74 Complete Stage I independent review Business NFP 2007 07 18 2007 08 28 2007 O 0 1000 A a New Training Scorebook From Scratch In Steps Copy An Example Scorebook 1 The New 2 Enter Name Of 3 Select Select An Example orebook Criteria New Scorebook Stage Scorebook 2 gt MEquired field ons Contact AZ Arizona Quality Alliance Program Support 2006 2007 Shaw Resources hts reserved Click on this to open pessime ny assign scorebook it 1s linked to criteria Internet MSN Mail Calendar f C 4 Hutc Microsoft Microsoft Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 The Program Manager will assign appropriate scorebook to examiners based criteria used by the applicant For the demos of Stages and 2 Scorebooks we used the Shared Foods NIST 2007 Scorebook These demos can be accessed by logging in to Scorebook Navigator then using demo for the name and demo for the password This site is used by multiple state programs so make sure you choose the correct demos 3 Scorebook Geography Menu Bar Sign Out Scorebooks Key Factors Item Evaluation Key Themes Reports My Account Se m
16. lect the Security tab 3 Select Custom Level 4 Scroll down through your security settings until you find the Downloads section 5 Set File Download to Enable Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Export Issue Word runs within my browser How can I save the Word document to a file some applications are configured to open within a browser Window To make them open outside a browser window do the following From a File Explorer NOT internet explorer select Tools Folder Options select the File Types tab select the DOC extension from the list of Registered File lypes Click the Advanced button On the Edit File Type menu make sure the Browse in same window 15 NOT checked Close your browser and restart it for the settings to take hold END OF STAGE 1 Indicate the date that you finished Stage on the Scorebook and select DONE where indicated only if you and your Team Leader have concluded that you have completed Stage 1 Independent Review and are ready to progress to Stage 2 Consensus Permission to use the screenshots from Ann Hutchinson of the Arizona State Quality Award Program 15 eratefully acknowledged as 15 the feedback and clarification offered by Scorebook Navigator User Group Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 13
17. ll Item such as Key Theme ideas notes on linkages to other worksheets or possible Site Visit Issues These notes are passed on to Stage 2 Consensus along with the other information in your Stage 1 Scorebook whereas notes you place in the Action Items Icon 7 are not passed to Stage 2 b The Overall Item Notes panel is NOT intended to be used to capture the full set of comments for the Item or Key Themes Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 8 Gaps a Purpose This section captures criteria requirements for which processes results appear to missing in the applicant document Item Evaluation Gaps Panel Same icons as for ADLI panel Criteria appears when roll of Area to Address Can cut and paste from pop up w scorebook Navigator Item Evaluation 2 D Page 1 Tools 6 Gaps Were any Criteria requirements or relevant key factors not addressed I et T 1t us Li B Item Ref Gap Why Significant 7 1 1 1 3 No evident that SENIOR LEADERS personally Without an effective systematic approach the organization may find it challenging to promote an organizational environment that consistently meet the customer stakeholder and supplier donor key requirements of fosters requires and results in legal and ETHICAL accountability integrity dependability predictability of operations and BEHAVIO
18. mance Excellence all rights reserved Revised 12 4 2008 Use bold faced type for those observations that are significant by selecting text and clicking activate bold face type Item Evaluation Additional Icons Organization Self Assessment Tool Sign Out Scorebooks Key Factors Evaluation Key Themes Reports Team My Account Sqal Business NFP 2007 abc gt Item 1 2 Governance and Social Responsibilities ES a Key Factor References Insert Key GO DSL Factor Evaluation Factors Process Approach Deployment Improvements amp Integration ap T 4 ul Li E v Approach Deployment provements Integration Item Ref Process Toggle significant bold Possible key theme You can bold selected words or sentences If you have no words selected the whole cell where your curser was will become bold anywhere on page regardless of which panel You may select and pull or cut text from the Key Factors Reference from the Criteria Requirements or from the Scoring Guidelines and insert or paste the selected text into the Evaluation Framework Use the KEY symbol box if you believe the observation may be related to a Key Theme o Always save after each key factor reference entry by using the Save Tool on the Menu Bar 7 Overall Item Notes a Purpose This is a place where you can capture a critical thought that relates to the assessment of the overa
19. nd The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 10 Other Tools The Evaluation Key Factors and Key Themes screens contain useful tools for examiner These are abc wf Spell Check The spell check will only review what is included on a screen by screen basis i b Criteria This 1s the latest NIST Baldrige Criteria PDF document or the appropriate state quality award Criteria assigned to your scorebook If needed wording from the Criteria can be copied and pasted into the appropriate data entry form For those examiners assigned to state quality award applications using adaptations of the Baldrige Criteria the adapted criteria will appear c Action Items This 1s used as a work list for action Items that need resolution and or discussion The format for each line 15 as follows Reference Item or Note Issue Description Name of Person Responsible for the issue Due Date and Type of Issue open closed or parking lot This screen also has the handy tools of Save Delete Row and Move Action Item Up or Down Each column also can be sorted by clicking on the column header d Print Preview This allows the examiner to print the entire evaluation screen information using the browser print function 11 Key Themes Tab a Purpose This screen allows the examiner to document the most important strengths or outstanding practices of potential value to other organizations
20. o ae oe 4 Key Factors Tab a Purpose This screen allows the examiner to document the key factors associated with the Organizational Profile b Format The format of this screen is as follows Key Factors Category This dropdown lists the Organizational Description Items o Organizational Environment o Organizational Relationships and the P2 Organizational Challenge Items o Competitive Environment o Strategic Context o Performance Improvement System Key Factor Consolidation o You will receive a scorebook from your Team Leader o Complete your Key Factors by the date established by your Team Leader o Notify the Team Leader when you are finished with your Key Factors o Consolidated Key Factors will be used in Stage 2 Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 Sign Out Scorebooks Factors Evaluation Key Themes Reports Team Account Sqal Business NFP 2007 Key Factor Category P 2b Strategic Context 1 n Li GI O Pd 0 Key Factor 1 Five strategic challenges e Ensure that food reaches those most in need when they need it most Optimize human resources and partnerships abc Check spelling Save entire page s Find amp Replace Print Preview button Q Click to pop expanded text entry area LL Display the criteria Delete current row Display the application NOT AVAI
21. r a 7 day period e System Use by Month This report accumulates examiner s system usage by month e Criteria Item The examiner has the ability to select a specific Item and obtain its completed evaluation description Team Members The contact information for all team members is included in this report Tools This screen has the ability to print or export any report by using the options in the dropdown menu called to the left of the reports dropdown The options are Print Print Preview Export to Word and Export to Excel There 15 also an export issues assistance option that gives you the most frequently asked questions about exporting reports from Scorebook Navigator as well as the appropriate responses There are helpful hints under the dropdown menu called Export Issues if you have difficulty exporting a report Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 11 12 Report Exporting to Word or Excel COTEDUU Demo Program ae Navigator 7 18 2007 Resources Organization Self Assessment Tool Sian Out Scorebooks Key Factors Item Evaluation Key Themes Reports Team My Account Demo Scorebook susiness NFP 2007 tials DE1 Demo Program Key Themes Report a What are the most important strengths or outstanding practices of potential value to other organizations identified e Senior l
22. rnet Explorer G hitps flvwon shaeresources 00 Worksheet am Fle Cat Vew favorkes Took Be BEB Scorebock Rer Evaluation Huteheser AZ Arzona Quality Aliance 7 22 2007 r ert Scorebooks Key Factors Evaluation Key Themes E ae Aw A ltem i 7 1 Product and Service Outcomes CY f Key Factor References mum CN Ref KF Cat Key Factor rences 2 1 egy Oevelopme Competes Wo serve for nds and v rates with my success fac as etr for thi ite ab Key oun ges shtin 4 or ot tempor en food insecur ba season nal need Mission Vi es MVY 4 LI yw t 10 5 fult quivale FTE 8 y dan p 20 pr samte s contri 28 imt al hup anc Marr eu mer ehoilser and maricet segments and requremerts Custe 1 erkforce En nee ge mech ho Ensure thet food resches those most in need 10 5 jme ea yees 0 f I ofi es Mare the re Ue of 8 Workforce key reque remerts sec gt fx od safety train onesty RY Workforce expects foe the pectfi ul TEN Emploi yee ben ne heahh and nsurance and fex xibie work t 9c cheduie Evaluation Factors _ y Factor 5 P izat ronmen nt ba xe 901 hank deutri
23. tutec food for the fec 02 To hed foo d pant pan sos p ich nnd ces nf Linkages j and ource d key amp tenoch core 4 yeos ard volunteers acque nd d bu te fo od We werk h nerd because we kra n matters We the i before ue acto A Mvv Mission A ruby ed food bank dedicate 5 fuli t valen FTE yees tut ome ond a 8 vt 13 T than te of 2 00 ibu 28 nah aad in reque 2 pet traine honesty eem Copyright 2008 Shaw Resources and The Alliance for Performance Excellence all rights reserved Revised 12 4 2008 o This list of Key Factors is followed by all Key Factors ordered by location in the Organizational Profile where they originated o If you go to any other tab Sign Out Item Evaluation etc before you enter one or more Key Factors in each of the 5 sections for Key Factors you will get a message saying that you have not saved or last area in which you were working You can continue the system 15 just reminding you that you will need all of your Key Factors when doing the Item evaluations o Always save after each key factor reference entry by using the Save Tool on the Menu Bar 6 Evaluation Factors e Purpose This section captures ADLI evaluation factors for the processes described by the applicant for each Item Use Click on a row to open
24. will contain the consolidated key factors This new Scorebook is accessible by the same team member screen name and contains the consolidated Key Factors Team members are to proceed with Scorebook 2 to complete their Item Evaluation and Scoring by the date indicated In the Item Evaluation Tab the examiner can select the Key Factors related to the criteria item requirements from the consolidated Key Factor list as they work When team members have completed their individual review they click the Done button on the Scorebook Tab Again this action locks them out of further changes in their work and notifies the Team Leader that the examiner is ready to precede with consensus Once all team members have indicated that they are done with Individual Review by clicking on the Done button the Team Leader initiates the Consensus Review stage by making item assignments and completing a consensus of the key factors This action creates a single consolidated scorebook that contains the Key Factors and all of the Item Evaluation work by all team members As Category Leads and Back Up Category Leads examiners work in their assigned Items The work of all team members will appear in yellow The Category Lead can copy relevant wording from the consolidated work of the team as well as Criteria language as appropriate in order to compose comments from the observations recorded during Individual Review Copyright 2008 Shaw Resources and The Allianc
25. you log into the Scorebook check to make sure that pop ups are ENABLED in your browser It 1s important that the pop ups are enabled in order for you to save your work once you start using a scorebook Go to Shaw Resources website http www shawresources com click on Sign In located at the top of the screen On the Sign In Screen type in your sign in name and password Initially type your sign in name in both boxes You may use the My Account pull down menu to change your password at any time On the Terms of Use Screen click on the accept button for access authorization This limits your use of the Scorebook Navigator to state quality award purposes not for your personal or business use Scorebooks Tab Format Each scorebook will have following information on completion Name of specific scorebook e Criteria used in the evaluation Baldrige or state quality award e Start date Due Date Done Scored topics Points Scorebook Navigator Portal turbousa com Internet Explorer Gc yy https www shawresources com pea2007 portal aspx File Edit view Favorites Tools Help r m E P 4 2 d Scorebook Navigator Portal 6 Q Tools TM Ann Hutch Th Scorebook AZ Arizona Quality Alliance Navigator 7 26 2007 Resources Organization Self Assessment Tool Sign Out Scorebooks My Account Scoreboo

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