User Manual for FDU
Contents
1. The angle can be adjusted us ing the angular information provided on the mounting adapter Details will be provided in the antenna installation guide book 2 Fix the antenna in such a way that the connector at the base is accessible when mounted 4 Connect the coaxial cable marked Satellite Antenna Cable to the antenna connector located at the base of the satellite antenna and tighten it properly by turning it clockwise Leave enough length for a small loop and secure the rest of the cable using the cable ties 5 Connect the other end of the satellite antenna to the dp 2 Zp amp ne Aa i amp op C 2 ep T i E Installing GPS Antenna The GPS antenna comes with attached coaxial cable for connecting with the TU 2500 unit 1 Find an appropriate location on the rooftop to mount the antenna on to any suitable fixture surface Make sure that there is a clear view of the sky Maintain a separation of about 0 5 to 1 meter between GPS and Satellite antenna 2 Mark locations of the screw gt External Accessories TU 2500 needs to have external accessories for full functionality Please make sure that you have the following 1 Personal Computer PC for Data transfer and PC Fax 2 Group 3 Fax machine for sending receiving Fax satellite antenna connector marked SAT on the TU 2500 by the side of the connectors 6 Adjust the azimuth2. PC connected at the DTE 12 interface gt Sending Fax 1 Connect the PC to the DTE interface of TU 2500 or to the voice band modem connected to TU 2500 RJ 11 interface marked Fax Data 2 owitch ON TU 2500 Invoke the PC fax software 4 While configuring the fax software select fine as a resolution 5 Enter the destination number E g 12345678 6 Select the document file to be sent 7 Enter the destination number E g 12345678 8 Use the appropriate option in the fax software to send the fax Note No need to dial 32 after the destination number while using fax on the PC er O T z Receiving Sending Data Calls Use TU 2500 for receiving and making data calls You can do this through a PC Note The baud rate of PC data connected at the DTE interface or communication software should be set through a PC connected via voice band up the 19200bps Baud rate of PC modem at the RJ 11 interface To communication software should be set receive make data calls by a PC to 19200bps both in sender and appropriate data communication recipient s PC software should be installed in the PC Receiving Data Calls The PC connected through the voice 1 Connect PC through DTE band modem at RJ 11 will receive the interface data call by default If voice band 2 Switch ON TU 2500 modem is not connected then will 3 Invoke the data communication attempt to route the call t
3. call type 1 indicates data call 2 indicates fax call re Code Locking Function Extension phone is used for code locking function which is supported by TU 2500 This code locking function is operated by entering passwords This function is not for HHT phone connection but for TU 2500 which has the code locking function How to set up the Code Locking Function The PIN Code of TU 2500 is set to 0000 as a default gt How to enter the PIN Code 1 Connect the extension phone to RJ 11 interface marked EXT TEL on the TU 2500 Pick up the extension phone handset 2 Press 0000 gt gt New Code 4 digit gt ex 0000 1234 3 Hang up the phone after hearing the beep which indicates that the PIN Code is successfully changed gt Enable PIN Code Locking Function 1 Connect the extension phone to RJ 11 interface marked EXT TEL on the TU 2500 Pick up the extension phone handset 2 Press User Code gt x ex 1234x 3 Hang up the phone after hearing the beep which indicates that the PIN Code is successfully enabled gt Disable PIN Code Locking Function 1 Connect the extension phone to RJ 11 interface marked EXT TEL on the TU 2500 Pick up the extension phone handset 2 Press User Code gt x ex 4 1234 3 Hang up the phone after hearing the beep which indicates that the PIN Code is How
4. cee cence eee e eee cee e ee eee eee eee nes 16 Troubleshooting TEER EEO ne eee eee eee e ee eee eee eee e ee eee eee nee ee eens eee n eens eee eee nee eee eee eee 17 Warnings Peer reer errr ee ree ee eee eee ee ee ee ee ee eee ee eee ee 17 Care and MAINTENANCE reser cree cre treet ete eee ee eee eee eee tee eee eee 17 Common Problems tssessseseeseresseseseseseeersoresseresseseseeesorerseres 18 LED Indications tteeeeeeeseeseeeeeresesereeoseesesesoseeseoseoseoseosesesoresesereeoreereerees 19 Warranty Pere ere rere eee ee eee eee ee eee eee Te eee eee Tee ee ee ee eee eee eee eee ee eee eee ee 20 Uj Introduction TU 2500 provides additional flexibility and convenience to your use of the Thuraya terminal Please note that Thuraya terminals are available separately from the local service provider TU 2500 and its accessories are designed and manufactured to meet Thurayas superior specifications and world class quality standards TU 2500 enhances the capabilities of the Thuraya terminal to meet your communication requirements inside home and office 2 Attention This Product TU 2500 is set up as the Standard type at first therefore if you want to use it as Payphone or Common type you should download suitable software according to its purpose Contact your service provider for further information fe O 3 O fe Package Contents Introduction TU 2500 Package consists of the following hy Package Co
5. on TU 2500 Note Contact your service provider to check for Data service on the SIM Card Connecting a PC to TU 2500 through Voice band modem connected at the RJ 11 You can connect your PC to TU 2500 through a voice band modem connected at the RU 11 interface of TU 2500 1 Plug in one end of the RJ 11 cable to the RJ 11 interface of TU 2500 2 Plug in the other end of the RJ 11 cable to voice band modem Internet modem i O D 3 gt gt D amp q D om Fax Message Thuraya Terminal in TU 2500 The LCD of embedded Thuraya terminal TU 2500 LCD display will show Fixed Adapter for few seconds if the operation is done successfully There should be maximum signal strength in the display otherwise inform the service provider U Receiving Making Calls You can receive and make calls using TU 2500 Make sure that all these conditions are met before Making Receiving a call 1 SIM card is valid 2 TU 2500 is switched ON 3 TU 2500 LCD display shows Fixed Adapter for few seconds It may not show if Important When switched ON TU 2500 will take up to ten seconds to reach the gt Receiving Calls The incoming calls to TU 2500 is indicated by 1 Ringing tone in the extension phone 2 Pick up the handset of the Making Calls You can use the TU 2500 for making outgoing calls Make sure that TU 2500 is activated before proceeding with the call 1 Pick up the h
6. the RJ 11 aio Sisenaaine 6 a b w abverhie calaia bus in Jaceie eleie eiers Were esse ei 9 Thuraya Terminal in TU 2500ssrrreerceeeercee eee tee eee ee eee eee erreren 10 Receiving Making Calls crrcrercrcertreetetee eee ett cee eee tee cee eee eee tee tence eee nee ees 10 Important eee eee ereeer erreser ssress OOO OOOORECOCOO OOOO SSCOCeSOOSOOOSOSS 10 Receiving Callge ee 10 Making Calls eeeeeeeeeesreresrererrresrererreserrerrrreerereerreerrerrerereeees 10 Ending Callge teette tee eee cen essers tee ess ssseesessersesneeeesseeeeeeeeeees 11 Receiving Sending Fax Me SSagerr str ttrttt terete tee tee ete nett ee eee eee eee e eee aes 11 Receiving Sending Fax through Fax machine vrrrrrtrr etree 11 Receiving Sending Fax through PC vrrrrrrrstre ett tte eee eee te eens cee ees 12 Receiving Sending Data Calls vorcrrtrcrrrte tee eee cette teens cee ee te eee nee eee ene ees 13 Receiving Data Calls S53bS EA s ite wilaserese vase ar wie A N wi bueele ete ee 6 G30 E E 13 Sending Data from PC crrcrr cer cee cre cette cette cece eee e cee cen cee eee eee cee 13 Sending data througn ihe voice band Mogen rts 14 Code Locking Function occ roc 14 Howto setrup The Code LOCKING FUNCTION A r enimere aieia 14 How to make a call orrrrrr crete cee tee cee e eect eee cece ee cee eee cee cee cee eenees 15 In the case of Forgetting the PIN Code cercercesccecsttee cee cee see seeces 16 Supplementary Services cree terre rete ee tee reece eee
7. 500 to moisture dust etc m Avoid placing TU 2500 close to open flames or any source of heat a Do not expose TU 2500 to direct sunlight Do not disassemble TU 2500 this will void your warranty and warp or melt certain plastics Do not attempt to open it Mishandling of the device may damage it Do not drop apply pressure or shake it Rough handling can break internal circuit boards Do not use chemicals cleaning solvents or strong detergents to clean it Wipe it smoothly with a soft cloth D O O ie op G O Do not paint it Paint can clog the devices devices moving parts and prevent proper operation If the phone battery charger or any accessory does not function properly Use only the supplied or an approved take it to your nearest Authorized replacement antenna Unauthorized service Center The personnel there will antennas modifications or attachments assist you and if necessary arrange for could damage the phone and may service violate regulations regarding radio gt Common Problems a TU 2500 should be switched m There is no enough satellite ON indicated by Fixed signal strength Indicated in Adapter message on the the LCD display There LCD and power LED for few should be a minimum of two seconds on TU 2500 bars present Otherwise E Connections are not proper adjust the antenna properly and firm E The SIM card is invalid Unable to make receive
8. N the power source o 40 N x lt UL Connecting Extension Phone to TU 2500 Extension phone can be connected to TU 2500 at RJ 11 interface using an RJ 11 cable TU 2500 includes two RJ 11 interfaces Extension phone should be connected to the RJ 11 interface marked EXT TEL 1 Plug one end of the RJ 11 cable to the RJ 11 interface marked EAT TELU on TU 2500 2 Connect the other end of the RJ 11 cable to the RJ 11 interface of the phone Note You must have a phone unit and 2 wire RJ 11 cable to use this feature Phone is not supplied with the TU 2500 unit Connecting Group 3 Fax Machine to TU 2500 TU 2500 can be used for sending and receiving fax messages when connected to a Group 3 fax machine at the RJ 11 interface TU 2500 includes two RJ 11 interfaces Group 3 fax machine should be connected to the RJ 11 interface marked FAX DATA 1 Plug one end of the RJ 11 cable to the RJ 11 interface marked FAX DATA on TU 2500 2 Connect the other end of the RJ 11 cable to the Group 3 fax machine Note Contact your service provider to check for Fax service on the SIM Card Connecting a PC to TU 2500 through DTE port You can use your TU 2500 for connecting a PC through the DTE interface on TU 2500 1 Plug in one end of the serial cable to the COM1 or COM2 port of your PC 2 Connect the other end of the serial cable to the DTE interface marked DTE
9. Pa Table of contents Introduction ea a E E a era era s ara s ates fare Giane sie eie ee E cece a vave ele ecane ee E scataece isle ie sos e sia are sueusie 3 Package Contents eT Tee Te ee TL ee ee er ee eee ee er re ee ee er ee Te 4 Installation INStrUCTIONS cee eee e EE EE EE tn en ee ee ee nee ee nee ne seen ees 5 Antenna Installations ccc ccc creer et i inne nnn nee cee eee eee ee eee nee ees 5 nstaling Satelite Wcities z natalina GPS AMENNA EA e ee 6 a a A OCG aS ese E E S 6 Getting Startede ter cee eee cee eee cee ee tect tee tee eee eee nee nee eee eee eee ee tee en teens tenes 7 saliceidsahicicec ce ene iirei oink er Ena ENES 7 Setting up TU 250 Orr eee ere cee cette eee eee eee eee nee eee eee nee teens cece enee ens 7 Using TU 2500 as a desktop unites srcrr reece cette eet te eee eee eee ens 7 Using TU 2500 as a wall mounted Unite ee eesse eee tee teen eee ees 7 Mounting TU 2500 on the Wallesrrrrrrrtee cette eee ete ee nee eee tee eee eee aes 8 Connecting GPS Antennae eee eeeesseseessereesseesessereeeseeeeesereees 8 Connecting Satellite Antennae srcrrtee eee cee ee eee ete eee nee eee aee ees 8 Connecting TU 2500 to Power Supply Adaptere ssssssssrerreeetesee 8 Connecting Extension Phone to TU 2500stsssssssesserseserreserereese 9 Connecting Group 3 Fax Machine to TU 25005 ssssssseseesssereeeses 9 Connecting a PO to 1U 2500 through DTE porteisissrreiresisss J Connecting a PC to TU 2500 through Voice band modem connected at
10. and the elevation angle of the antenna according to where you are Details will be provided in the antenna installation guide book so as to ensure the highest signal quality indicated on the LCD display holders on the surface rooftop for fixing the antenna 3 Drill holes of adequate depth on the surface 4 Keep the antenna in place so that the drilled holes and the screw holders are matched 5 Fix the antenna securely using the screws provided 6 Connect the free end of the attached cable to the GPS antenna connector marked GPS on the TU 2500 3 FAX software for PC Fax 4 Extension phone Note The RJ 11 cable should be 2 wire inner at both ends Pa Getting Started TU 2500 is intended to be used as a desktop or wall mounted unit Slots are provided at the base of the unit to allow TU 2500 to be hooked securely to a Connection Interface FAX DATA EXT TEL POWER JACK Setting up TU 2500 wall Interface for connecting external equipments such as Group 3 fax machine and PC are provided at the back side of the unit Linn He AIM DSN VW iL os J EA HANH er I SAT ANT GPS ANT Using TU 2500 as a desktop unit To use TU 2500 as a desktop unit find an appropriate location on your desktop where you can easily access the unit Make sure that you have an electrical outlet nearby for powering up TU 2500 Using TU 2500 as a wall mounted unit TU 2500 can be fixed
11. andset of the Extension phone 2 Wait for the dial tone 3 Dial the destination number on the Extension phone 10 GPS location is displayed 4 Adequate satellite signal strength is shown in the TU 2500 LCD display 5 All the connections are done properly as given in this manual normal working condition Extension phone You can accept incoming calls at the extension phone keypad 4 Press on the Extension phone keypad as the last digit Note To make a call from an extension pohone you must dial as a last digit after the destination number In this case Thuraya terminal will call 5 seconds later and in case of dialing instantly as a last digit Thuraya terminal will call Ending Calls Place the handset of the extension phone on its cradle r Receiving Sending Fax Message You can use TU 2500 for receiving and through a PC connected to DTE sending fax messages This can be interface on TU 2500 For sending fax done either by a group 3 fax machine through PC your PC should have connected at the RJ 11 interface or appropriate PC Fax Software installed Receiving Sending fax through fax machine gt Receiving Fax number followed by 1 Switch ON TU 2500 5 Press Fax start button Note A ring tone in the fax machine indicates an incoming fax call An example shown below 2 Switch on group 3 fax E g 12345678 32 then FAX Start button machine that connected to The fax will be
12. calls Check the RJ 11 connection If Extension Phone is OK then call the service provider Unable to send receive fax Check and make sure that the RJ 11 interface is through RJ 11 connected properly Check whether the fax machine is switched ON Check whether the fax machine is functional Unable to Send Receive fax Make sure that you have appropriate PC Fax through PC software installed in your system for receiving fax through PC Check parameters on the fax software that you are using Unable to receive the fax Make sure that the group 3 fax is in the auto through RJ 11 response mode 18 Dyes erli ts LED Indications Warranty The Power LED of TU 2500 TU 2500 is powered ON is Red 2 UL C lt oD 12 O Supplementary Troubleshooting 19 LED Indications Warranty Limited Warranty TU 2500 This Limited Warranty is provided to the original purchaser of TU 2500 This Limited Warranty is non transferable in nature Warranty Coverage and Service APSI warrants all new TU 2500 terminals to be free from defects in material and workmanship under normal use and wear for a period of one year 1 year from the date of purchase If under normal use the product becomes defective in materials or workmanship and is returned to an APS Authorized Service Center during the warranty period the product will be repaired or replaced at no charge t
13. ntents op E 2 op ose e Kan i iS Getting Started Satellite antenna and mounting adapter Satellite antenna cable 25meter Receiving Making Calls D GPS antenna with cable 25meter RS 232 cable RJ 11 cable and TU 2500 w User Manual a a gt 5 4 LL re Installation Instructions After unpacking and ensuring that TU 2500 and all its accessories are intact and present proceed with the installation Please read the instructions Antenna Installation The TU 2500 antennas set consists of the following components 1 Satellite Antenna with mounting adapter 2 Satellite antenna cable for carefully If you encounter any difficulty in installation contact your service provider for assistance connecting Satellite antenna to TU 2500 25 meter 3 GPS Antenna with attached coaxial cable for connecting with TU 2500 25 meter Note If you are using a maritime antenna please refer to the maritime antenna installation guide Installing Satellite Antenna The satellite antenna is a rectangular patch antenna and is supplied along with a mounting adapter The mounting adapter also has an elevation angle adjust function 1 Mount the antenna on to any suitable fixture mounting pole or wall on the rooftop using the mounting brackets and the bolts provided The anten na should be facing skywars in the direction of the THURAYA satellite and should be at the appropriate angle
14. o the PC software connected at DTE To receive a data call 4 You will hear a special signal on the PC appropriate data tone in the embedded thuraya communication software should be terminal when a data call is running e g Hyper terminal default coming through program available in Windows OS 5 The data will be received by the Communication software Look up the S W guide book for the specific explanation sending Data from PC 4 Select the data file to be 1 Switch ON TU 2500 sent 2 Invoke the data communication 5 Use appropriate options in the software in your PC data communication software 3 Dial the destination number to send the file now as shown below Look up the S W guide book E g ATDT 12345678 for the specific explanation 13 gt Sending data through the voice band modem 1 Switch ON TU 2500 2 Invoke the data communication software in your PC 3 Dial the destination number and then the speed of the data connection and type of the call as shown below E g 12345678 31 4 Select the data file to be sent 5 Use appropriate options in the data communication software to send the file now gt Important The two digits dialed between the two s indicate the following First digit 1 2 or 3 will indicate the data connection speed baud rate 1 indicates 2 4 kbps speed 2 indicates 4 8 kbps speed 3 indicates 9 6 kbps speed Second digit 1 or 2 will identify the
15. o the purchaser The purchaser shall be required to provide reasonable proof of the date of purchase of the Product Repair or replacement of the Product is subject to APSI System Design s sole and exclusive option Reconditioned replacement components parts units or materials may be used if the Product is repaired or replaced Cost incurred in the removal de installation or reinstallation of the Product are not covered This Limited Warranty will be void in its entirety if the Product is serviced by anyone other than APSI or an APSI Authorized Service Center The User s sole and exclusive remedy shall be repair or replacement of the Product APSI neither assumes nor authorizes any Authorized Service Center or any other person or entity to assume any other obligation or liability beyond that which has been specified in this Limited Warranty Limitation of Liability All liability and obligations of APSI under this Limited Warranty shall terminate on the completion of the warranty period of one year calculated from the date of purchase of the Product by the original purchaser The purchaser shall fill in the warranty card attached in the User Manual and get it duly stamped and signed by the Dealer as proof of purchase This limited warranty sets forth the entire responsibility of APSI with respect to the product There are no other liabilities of APSI arising from the sale of the Product whether based on warranty contract negligence or any o
16. on the wall by slots that are located on the sides of the TU 2500 Connect extension phone to start making calls over Thuraya O aD ge op 0D w Mounting TU 2500 on the wall 1 Find an appropriate location location of screw hole on the wall for placing the 3 Place a suitable nails length TU 2500 as a mounted unit on the wall for mounting 2 Place the TU 2500 on the TU 2500 fixing location and mark the W Connecting GPS Antenna 1 Connect the coupler at the marked GPS free end of the coaxial GPS 2 Tighten the connector by antenna cable with the turning it clockwise connector on TU 2500 ALII HAI Ssh whi tm Connecting Satellite Antenna 1 Connect the coupler at the free end of the coaxial satellite antenna cable with the connector marked SAT on TU 2500 2 Tighten the connector by turning it clockwise Connecting TU 2500 to Power Supply Adapter Plug the Power Supply Adapter 2 E connector into the DC IN connector on eea D TU 2500 TRANSCEIVER x Use the other end of the Power Supply gt Adapter to connect TU 2500 to the 3 main power source T z 1 Connect the dc plug of E G T AC DC power adapter to j i Ap a TU 2500 and AC power cord Ad to AC DC adapter The power LED on top of TU 2500 glows red indicating that the unit is powered and its ready for use 2 Connect AC power cord to the external Dower source 3 Switch O
17. sent now RJ 11 interface You must press the fax start button after marked FAX DATA on entering the second TU 2500 gt Important gt Sending Fax The two digits dialed between the two 1 Switch on group 3 fax s indicate the following machine connected at the First digit 1 2 or 3 will indicate the fax RJ 11 interface of TU 2500 connection speed and place the fax sheet on 1 indicates 2 4 Kbps speed the fax machine 2 indicates 4 8 Kbps speed 2 Switch ON TU 2500 3 indicates 9 6 Kbps speed 3 Dial the destination number Second digit 1 or 2 will indicate the call followed by type 4 Dial the connection speed 1 indicates data call number with the call type 2 indicates fax call 11 o jo gt x lt UL Receiving Sending fax through PC You can send receive fax through a PC connected to the DTE interface gt Important For sending receiving fax through PC you must have appropriate fax software installed in your PC Note While sending fax through PC connected at the DTE interface the fax software should be configured in the class 2 0 mode gt Receiving Fax 1 Connect the PC to the DTE interface of TU 2500 2 Switch ON TU 2500 3 Activate the fax software 4 If there is no group 3 fax machine or PC connected through voice band modem present at the RJ 11 interface of TU 2500 incoming fax calls will be received by the
18. ther theories of liability This Warranty does not cover the following APSI will not be responsible for products or accessories not manufactured or provided by APSI APSI will not take responsibility for the failures caused by misuse accident alteration or neglect removal or repair neglect or failure to follow instructions as to installation and maintenance fire flood or other natural calamities APSI will not guarantee the performance of the Product when used in combination with other products or equipment 20
19. to make a call successfully disabled gt How to Change the PIN Code 1 Connect the extension phone to RJ 11 interface marked EXT TEL on the TU 2500 Pick up the extension phone handset 2 Press Old Code gt New Code 4 digit gt ex 1234 5678 Hang up the phone after hearing the beep which indicates that the PIN Code is successfully changed 4 Calling Methods with PIN Code disabled Voice Call EXT TEL interface Telephone Number gt FAX DATA interface FAX Call DTE interface FAX DATA interface Data Call FAX Number gt gt 32 gt Start Button PC FAX S W FAX Number Running PC S W Data Call Number Running PC S W Data Call Number gt 31 gt 15 Calling Methods with PIN Code enabled Voice Call EXT TEL interface PIN Code gt x Telephone Number gt FAX Call FAX Data interface PIN Code gt FAX Number gt gt 32 gt gt Start Button PC FAX S W FAX Number Data Call DTE interface Running PC S W Data Call Number FAX DATA Running PC S W interface PIN Code gt Data Call Number gt gt 31 gt n the case of Forgetting the PIN Code If you forget the PIN Code that you set should remember the PIN Code you set up you should reset your TU 2500 by up and write it down in a safe place visiting the service center So you r supplementary Services There are a host of supplementar
20. y TU 2500 Set these functions using the services supported by the Thuraya Thuraya terminal terminal which are also supported by 16 Pa Troubleshooting Warnings gt Servicing TU 2500 does not contain consumer serviceable components You are advised not to carry out any kind of troubleshooting In case you face any problems contact the nearest service center Only authorized service personnel can repair the equipment gt Antenna Use only the antenna and cable that has been specifically designed for your TU 2500 Unauthorized antenna cable and cable length modifications or attachments could damage TU 2500 and may violate the relevant regulations causing loss of performance and radio frequency RF energy above the recommended limits If your TU 2500 s gt Care and maintenance TU 2500 is a product of Superior design and craftsmanship and should be treated with care The following Suggestions will helo you to fulfill any warranty obligations and allow you to enjoy this product for many years Do not use or store TU 2500 in dusty dirty areas Do not store it in hot areas High temperatures can shorten the life of electronic devices damage batteries 17 antenna gets damaged please take it to an authorized service provider gt General Do not place the TU 2500 in a wet area Do not expose TU 2500 to temperatures greater than 55 Celsius or less than 0 Celsius Do not expose TU 2
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