Honey Park User Manual
Contents
1. Fr ntline Energy amp Environmental Check Pipes 1 amp 2 in your Contact your LANDLORD consumer unit if HOT Check Pipes in your consumer unit if all are COLD Check that you have mains drinking water Check the wall mounted programmer If the heating is set to ON but there is no heat in the radiators Check your programmer Contact your LANDLORD temperature is set to around 20 C or 21 C Check that your wall mounted programmer is not in direct sunlight as this can give a false temperature Check your thermostatic Contact your LANDLORD radiator valves are turned ON 0 OFF 5 Fully ON Contact your LANDLORD Contact your LANDORD Contact your LANDLORD immediately HONEY PARK DISTRICT HEATING GUIDE NOW FOR THE TECHNICAL BIT THE CONSUMER UNIT There are six pipe work connections to the bottom of the consumer unit Reading from the left hand side of the consumer unit the six pipes are as follows Two district heating flow and return connections from the basement boiler plant room 2 A cold water inlet fed from the basement water storage tanks E A hot water outlet flow this heats the cold water inlet feed instantaneously via the plate heat exchanger in the consumer unit providing hot water on demand to showers baths and basins The heat exchanger is shown on the left hand side of the consumer unit above w2. Fr ntline Energy amp Environmental ROCHDALE HONEY PARK HEATING SYSTEM MANUAL FOR RESIDENTS COMPILED BY FRONTLINE ENERGY amp ENVIRONMENTAL January 2014 CONTENTS Your Heating System Explained 2 How to set your heating 3 Thermostat display options amp Individual room control options 5 What to do if 6 The Consumer Unit 7 Quick Contact 8 Battery Replace amp Frost Protection 9 Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE YOUR HEATING SYSTEM Your heating and hot water is provided through a district heating system this means that heat is created in a centralised boiler and distributed to each apartment as needed Each apartment has a programmable room thermostat giving residents full control of their heat requirements Hot water is provided on demand and does not require the heating to be timed on CONSUMER UNIT Frontline Energy and Environmental is responsible for ensuring heat is available to the two district heating connecting pipes on every apartment s consumer unit in Honey Park The consumer unit is the metal box located in your hallway cupboard containing a heat exchanger a heat meter temperature and pressure control valves which are factory preset Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE HOW TO SET YOUR HEATING Every apartment has a Programmable Room Thermostat which gives you full contr
3. ME Use the two arrow buttons to adjust the DESIRED TEMPERATURE set point Use the and buttons to adjust the f oN up or down Q A TIME mG pt A a HONEY PARK DISTRICT HEATING GUIDE Fr ntline Energy amp Environmental REMEMBER Turning the thermostat temperature setting higher will not make the room heat up any faster it will only heat the room for longer up to the higher selected temperature A temperature setting of 21 degrees is typically chosen as a comfortable set point but this can be altered to find a setting that is comfortable and works for you STEP 4 Press PROG to move to the next preset time If you do not require the heating to be on at the chosen time you have two options 1 You can adjust your time settings so the On and Off are set at the same TIME OR 2 You can adjust the TEMPERATURE to a low set point e g 15 degrees in which case your heating would only come on if the room temperature was less then this STEP 5 Repeat steps 2 3 and 4 to programme the remaining events for weekdays there are typically four events to select from You can choose different TIMES and TEMPERATURES for each of these Press PROG after setting the weekdays to allow the weekend settings be completed Repeat steps 2 3 and 4 as per the weekday settings STEP 6 Press PROG after completing the four weekend settings to return to RUN mode Pres
4. ay from home The controller is switched On when the time day and desired temperature set point are displayed on the screen Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE Fr ntline Energy amp Environmental FRONTLINE ENERGY amp ENVIRONMENTAL BLOCK B 10 12 HOGAN PLACE GRAND CANAL STREET DUBLIN 2 Lo Call 1850 676 676 Phone 353 0 1 6432100 Email info frontlineenergy ie www frontlineenergy ie Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE 10
5. ith four horizontal pipe work connections to it inside the consumer unit 4 Two apartment heating flow and return connections to your radiators Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE If you have hot water but no heating CALL YOUR LANDLORD 5 If you have NO hot water and NO heating CALL FRONTLINE Tel 01 643 2100 Lo call from landline 1850 676 676 1 gt Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE i BATTERY REPLACE AND FROST PROTECTION STEP 1 If the controller display is blank check that the batteries are inserted correctly or replace them as necessary STEP 2 Press and release the reset button with a non metallic object upon replacing the batteries PROG RESET Frost Protection y To switch the programmer On or Off j A press press the two arrow buttons located to the z l together right of the display screen together When o v the programmer is switched Off it is then in frost protection mode This frost protection temperature is typically adjustable but should be maintained at the minimum set point of 5 degrees enabling the heating to automatically come on if the room temperature drops to this lower set point This will ensure that heating pipes do not freeze or burst in the event of cold weather while the heating has been timed Off or you are aw
6. ol of the room temperature in your apartment The built in room thermostat works by sensing the air temperature in the room and switching on the heating when the air temperature falls below the thermostat setting and switching it off once this set temperature has been reached The heating will only be switched on by the thermostat during your own pre selected On times STEP 1 SWITCHING ON YOUR PROGRAMMER press To switch the programmer On or Off press the two arrow l together buttons located to the right of the display screen together JY If the unit is switched Off the display shows only the time and the lower temperature set point for frost protection in the bottom right corner of the screen The controller is switched On when the TIME DAY and DESIRED TEMPERATURE set point are displayed on the screen STEP 2 PROGRAMME OPTIONS The controller is pre programmed to allow four events to be programmed for each day Weekdays Mon Fri and weekends Sat amp Sun are grouped separately STEP 3 CONTROL SYSTEM By pressing the PROG button the display allows the first preset time and temperature for weekdays to be selected In this case the heating is selected to switch on at 6 30 am Monday to Friday and to heat the apartment to 20 degrees The heating will switch off when the thermostat records the living room temperature at 20 degrees Wen Tue Wen Tho Fai TEMPERATURE TI
7. sing the up or down temperature buttons at any time allows you to temporarily override the current desired room set point temperature This temperature override will be automatically cancelled at the next timed event in the programmer In other words if you forget to reduce the temperature for example down from 25 degrees to your usual 21 degrees set point before you leave the apartment the temperature setting will revert back to 21 degrees automatically on the next timed event Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE THERMOSTAT DISPLAY OPTIONS To switch the programmer On or Off see Step 1 When adjusting the TEMPERATURE or TIME press the and buttons together which allows you to switch between seeing the time or the room temperature on the display Pressing the top arrow button and the button together switches between displaying the days as numbers 1 to 7 or as text MON TUE WED etc press together 24hr or 12hr clock display options Pressing the top arrow button and the together switches between displaying the time in 12 hour and 24 hour formats Your programmable thermostat may also be in direct sunlight for parts of the day This can cause the thermostat to read a false temperature which is higher than the average temperature of the room This prevents the heating from coming On when timed because the thermostat records that the room temperature is alread
8. y satisfied Bedrooms and other areas will not heat either in this instance INDIVIDUAL ROOM CONTROL OPTIONS The programmable thermostat is generally located in the living area and senses the temperature in this room unless all doors are open Each of the radiators in your apartment have thermostatic radiator valves TRVs which allow you to control the temperature in each room individually assuming all doors are closed The TRV on each radiator can be set from O to 5 moving from Off to maximum temperature set point When the room reaches the chosen setting 1 to 5 the valve closes and heating flow stops to that radiator If the TRV is set to 5 this will ensure that your living room reaches the desired temperature within a reasonable time If the TRV is set lower the valve may close without the radiator allowing the room to reach the temperature set point It is important that the TRV on each radiator is clear of obstruction and not covered as this will affect its performance The TRV needs to be able to sense the air temperature around it in order to operate effectively closing only once the room is adequately heated Fr ntline Energy amp Environmental HONEY PARK DISTRICT HEATING GUIDE What to do if PROBLEM CHECKLIST WHO TO CONTACT NO CENTRAL HEATING OR HOT WATER NO CENTRAL HEATING HAVE HOT WATER HAVE HEATING NO HOT WATER HAVE NO HOT OR COLD 1 HAVE A WATER LEAK
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