NetDog 82IP G2
Contents
1. 15 11 TTY Interface HyperTerminal File Edt View Call Transfer Help NetDog 82IP v 0A 0031 Config P rosy T elnet D ebug efK it 4 Connected 0 00 50 Auto detect TCP IP SCROLL CAPS NUM Capture Print echo Fig 10 1 The TTY interface initial configuration screen The TTY interface is the NetDog s built in provision controls for basic configuration of the NetDog Configure the NetDog s Ethernet port settings monitor the status of base and system alarms operate control relays view live ping targets and view debug or create proxy connections to other ports For more advanced configuration tools please use the Web Browser Interface To use the TTY interface with the NetDog all you need is any PC with terminal emulation software i e Hyperterminal and a connection to the NetDog This connection can be a direct connection to the NetDog s front panel craft port or a remote connection via Telnet or dial up Some initial software configuration must be performed before you can use a remote connection to the NetDog For Telnet connect to the NetDog s IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure The TTY interface is primarily used for configuring and provisioning the NetDog but you can also use it to ping IP targets and view system statistics NOTE The TTY default passw2. What does point map mean A point map is a single MIB leaf that presents the current status of a 64 alarm point display in an ASCI readable form where a represents a clear and an x represents an alarm Q The NetDog manual talks about two control relay outputs How do I control these from my SNMP gt PO PO manager The control relays are operated by issuing the appropriate set commands which are contained in the DPS Telecom MIB For more information about the set commands see Appendix Display Mapping in any of the NetDog software configuration guides How can I associate descriptive information with a point for the RTU granular traps The NetDog alarm point descriptions are individually defined using the Web Browser or TTY interfaces My SNMP traps aren t getting through What should I try Try these three steps 1 Make sure that the Trap Address IP address of the SNMP manager is defined If you changed the Trap Address make sure you saved the change to NVRAM and rebooted 2 Make sure all alarm points are configured to send SNMP traps 3 Make sure the NetDog and the SNMP manager are both on the network Use the NetDog s ping command to ping the SNMP manager 13 3 Pager FAQs Q A Why won t my alpha pager work To configure the NetDog to send alarm notifications to an alpha pager enter the data phone number for your pager in the Phone Number field This phone number should connect to your pager service s m
3. 2 Screwdriver Small Standard No 2 Screwdriver Wire Strippers Cutter PC with terminal program i e HyperTerminal NOTE To install the NetDog in one of the wall mount configurations you will also require a wrench or driver capable of tightening 3 8 hex nuts 7 2 Mounting CO pE Fig 6 2 2 Rear View of NetDog Fig 6 2 1 The NetDog can be wall or rack mounted Wall Mounting Instructions Depending on how your NetDog was ordered you will attach wall mount flanges to both sides of the NetDog in one of two ways 1 Place the flange over the protruding screws and affix it with two of the provided 3 8 hex nuts 2 Affix the flange to the NetDog with two of the provided 6 32 screws NOTE screws longer than those provided may contact the internal components of the NetDog adversely affecting normal operation After flanges have been attached to the NetDog mount it in the appropriate location with 2 screws through each flange Rack Mounting Instructions The NetDog mounts onto one side of a 19 or 23 rack using the provided rack ear for either size The ear can be rotated 180 degrees during installation to adjust the position of the NetDog relative to the rack Attach the appropriate rack ear to one side of the NetDog then attach ear to the rack in the desired location 7 3 Power Connection 48 Vdc 0 50A max 48V GND 1 2 AMP GMT Fig 6 3 1 Power connector and fuse The NetDog has one screw t
4. 20 Accumulation Event 21 Duplicate IP Address 33 Unit Reset 36 Lost Provisioning 3 DCP Poller Inactive 36 NET is not Active 40 NET Link Down 41 Modem not Responding 4 No Dialtone 43 SNMP Trap not Sent 44 Pager Que Overflow 49 Notification Failed 46 Craft RcevQ Full 4 Modem RevQ Full a R p Status Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Clear Rieset Port ESC H Ejvent log a C cum Timer ESC ESC to exit Any key to continue_ Fig 10 3 1 5 1 System Alarms can be viewed from the M onitor menu gt S ystem option 11 3 1 6 Monitoring the Accumulation Timer The Accumulation Timer keeps a running total of the amount of time a point is in an alarm state An alarm point that exceeds a user defined threshold will trigger a Accumulation Event system alarm Refer to Figure 13 3 1 7 1 and Table 13 3 1 7 A to define the accumulation timer Ajlarms re Ljays a Nialogs Pling targets System Accumulation Timer enabled Display Reference Point Reference 11 Point Description Point Status Clear E vent log alC cum Timer a R p ESC Event Threshold 00 01 01 dd hh mm Accumulated Time 00 00 00 dd hh mm Accumulated Since 22 July 26001 03 16 Reset AccTmr ESC Fig 10 3 1 7 1 Monitor and reset the Accumulator Timer po Field Description Display and Point EE Indicates which alarm point is to be monitored Point Desc
5. Disp 11 No data indicates that the alarm point is defined but there is no description entered Undefined indicates that the alarm point is not used 31 12 3 SNMP Granular Trap Packets Tables 14 3 A and 14 3 B provide a list of the information contained in the SNMP Trap packets sent by the NetDog SNMP Trap managers can use one of two methods to get alarm information 1 Granular traps not necessary to define point descriptions for the NetDog Or 2 The SNMP manager reads the description from the Trap UDP Header 1238 Table 11 3 A UDP Headers and descriptions po eersion 01 02 1995 05 08 27 760 1 3 6 1 4 1 2682 1 4 5 1 1 99 1 1 1 Object Value 1 3 6 1 4 1 2682 1 4 5 1 5 99 1 1 1 Object Value 1 3 6 1 4 1 2682 1 4 5 1 6 99 1 1 1 Object Value 32 13 Frequently Asked Questions Here are answers to some common questions from NetDog users The latest FAQs can be found on the NetDog support web page http www dpstelecom com If you have a question about the NetDog please call us at 559 454 1600 or e mail us at support dpstele com 13 1 General FAQs Q How do I telnet to the NetDog A You must use Port 2002 to connect to the NetDog Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the NetDog and Port 2002 For example to connect to the NetDog using the standard Windows Telnet client cli
6. 11 3 6 Debug Input and Filter Options Debug Input Options ESC xit Debug how BAC status points how task status ow DUART information how network routing table lear debug enable bitmap Turn all debug filters OFF isplay Options O U Debug Filter Options Alarm toggle switch Shows posting of alarm data Analog toggle switch Shows TTY interface debug Config toggle switch Shows TTY interface debug 4 2 3 OO Od on x x gt 4 Control relay toggle switch Shows relay operation communication 8 ECU Interrogator toggle switch Shows BAC processing FTP Command toggle switch Shows command string parsing FTP Data toggle switch Shows FTP Read Write GLD poller toggle switch Shows GLD polling HTML debug switch Shows Web Browser processing HWACS debug switch Shows hardware access operation PING toggle switch Socket toggle switch Shows current dcu resources LED toggle switch Shows current LED state LCD display toggle switch Shows LCD control and text Modem toggle switch Shows modem vectored initialization Undefined 20 Osstart toggle switch Miscellaneous application debug including NVRAM ead and write operation and event posting 21 Undefined SPORT toggle switch Port init debug and channeled port debug PPP toggle switch Shows PPP functioning QAccess toggle switch Reserved for future use 25 Undefined 26 Report toggle switch Shows reporting event activity including SNMP agers email etc Al
7. JDP DPS Telecom Your Partners in Network Alarm Monitoring NetDog 82IP G2 OoOo Nyy NN FFE ae ees rapa oe DPS lec mies CEE Pept Sete es www dpstele com fe f 7 4 z EEE Visit our website at www dpstelecom com for the latest PDF manual and FAGs September 25 2008 D OC UM073 07110 Firmware Version 4 0 Revision History September 25 2008 Added diagrams on biasing alarm points March 7 2007 NetDog 82IP G2 D OC UM073 071 10 released Supports Firmware Version 4 0 This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2007 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents N Oo OFF FP N Visit our website at www dpstelecom com for the latest PDF manual and FAQs NetDog 82I
8. Overview KASN SAFE NetDog 82IP fe aioe www dpstele com Fig 1 1 The NetDog has all the tools you need to manage your remote site The NetDog 82IP G2 The Intelligent RTU for Complete Site Management The NetDog 82IP G2 is a ROHS compliant LAN based SNMP DCPx remote telemetry unit The NetDog has all the tools you need to manage your remote sites including built in alarm monitoring paging and email capabilities that can eliminate the need for an alarm master With the NetDog you can e Monitor 8 alarms 32 ping alarms and with optional analog inputs 2 analog alarms Monitor ambient temperature with 2 temperature sensors Internal and External Monitor 2 Analog Channels Control remote site equipment via 1 serial port and 2 control relays Monitor your remote site from anywhere using the NetDog s built in Web Browser Interface Automatically send pager and email alarm notifications 24 7 Access via dialup to view status or connect to other equipment through craft serial port up to 115 200 baud Monitor discrete and analog alarms e Ping IP network devices and verify that they re online and operating e Report alarms to multiple SNMP managers or the T Mon NOC Alarm Monitoring System support for SNMP v1 SNMP v2c and SNMP v2c Inform trap e Report alarms via LAN or dial up connection Stand alone local visibility You don t need an alarm master unit to monitor your site with the NetDog With the NetDog s built i
9. The unit supports a main SNMP manager which is configured by entering its IP address in the Trap Address field of Ethernet Port Setup You can also configure up to eight secondary SNMP managers which is configured by selecting the secondary SNMP managers as pager recipients Community strings are configured globally for all SNMP managers To configure the community strings choose System from the Edit menu and enter appropriate values in the Get Set and Trap fields Does the NetDog support MIB 2 and or any other standard MIBs The NetDog supports the bulk of MIB 2 Does the NetDog SNMP agent support both NetDog and T MonXM variables The NetDog SNMP agent manages an embedded MIB that supports only the NetDog s RTU variables The T MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products How many traps are triggered when a single point is set or cleared The MIB defines traps like major alarm set cleared RTU point set and a lot of granular traps which could imply that more than one trap is sent when a change of state occurs on one point Generally a single change of state generates a single trap but there are two exception to this rule Exception 1 the first alarm in an all clear condition generates an additional summary point set trap Exception 2 the final clear alarm that triggers an all clear condition generates an additional summary point clear trap
10. raft to access the serial device remotely gt O How do I telnet to the NetDog Configure your Telnet client with these options e Connect using TCP IP not Telnet or any other port options e Enter the IP address of the NetDog e Enter Port 2002 Example To connect using the Windows Telnet client click Start click Run and type telnet l2eb l2 220 8 2002 gt O 33 Q I just changed the port settings for one of my data ports but the changes did not seem to take effect even after I wrote the NVRAM A In order for data port and craft port changes including changes to the baud rate and word format to take effect the NetDog must be rebooted Whenever you make changes remember to write them to the NetDog s NVRAM so they will be saved when the unit is rebooted The LAN link LED is green on my NetDog but I can t poll it from my T Mon Some routers will not forward packets to an IP address until the MAC address of the destination device has been registered on the router s Address Resolution Protocol ARP table Enter the IP address of your gateway and your T Mon system to the ARP table gt O What do the terms port address display and alarm point mean These terms refer to numbers that designate the location of a network alarm from the most general a port to which several devices are connected to the most specific an individual alarm sensor Port A number designating a serial port through which a
11. with your NetDog to make a craft port connection For initial configuration use a terminal emulator such as HyperTerminal If using Windows Operating System use the following to access HyperTerminal e Click on Start e Select Programs e Select Accessories e Select Communications e Select HyperTerminal Connect using COM 1 Select the following COM port options e Bits per second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control None Ensure that the CRF led flashes red This can be done by typing any characters once the terminal is setup and the PC is connected to the NetGuardian s craft port 14 When a connection is established sometimes accompanied by receipt of a hex byte type DPS CFG then press Enter If this does not give you a password prompt you may not be typing fast enough If this is the case then your second option is to press the Menu button on the front panel of the NetGuardian Scroll down to Run Config and press Select You should now see your password prompt Type your password at the prompt and press Enter to activate the configuration menu The default password for the NetGuardian is dpstelecom Press Enter to activate the Configuration menu You can perform limited configuration tasks via the craft port DPS suggests connecting via the craft port just to configure the NetDog s LAN IP address and then do the rest of your configuration via a LAN connection
12. 10 2 via LAN izbr izxzr 10BaseT Fig 9 2 1 Ethernet port You can also connect to the NetDog over a LAN connection This is a very convenient way to provision multiple NetDog units at multiple locations To connect to the NetDog via LAN all you need is the unit s IP address Default IP address is 192 168 1 100 If you have physical access to the NetDog the easiest thing to do is connect to the unit through the craft port and then assign it an IP address Then you can complete the rest of the unit configuration over a remote LAN connection 1f you want For instructions see Section 9 1 Connecting to the NetDog via Craft Port If you DON T have physical access to the NetDog you can make a LAN connection to the unit by temporarily changing your PC s IP address and subnet mask to match the NetDog s factory default IP settings Follow these steps 1 Look up your PC s current IP address and subnet mask and write this information down 2 Reset your PC s IP address to 192 168 1 200 3 Reset your PC s subnet mask to 255 255 0 0 You may have to reboot your PC to apply your changes 4 Once the IP address and subnet mask of your computer coincide with the NetDog s you can access the NetDog via a Telnet session or via Web browser by using the NetDog s default IP address of 192 168 1 100 5 Provision the NetDog with the appropriate information then change your computer s IP address and subnet mask back to their original settings
13. Craft Port and Modem through M onitor menu gt P roxy option 11 3 4 Event Logging Choose E vent log to view the up to 100 events posted to the NetDog including power up base and system alarms ping alarms analog alarms and controls Posted events for the various alarms include both alarm and clear status Refer to Table 13 3 4 A for event log field descriptions Note All information in the event log will be erased upon reboot or a power failure 22 Password sste ssx INetDog 82IP v 0A 0031 IC onfig P roxy Telnet D ebug el it E dit M onitor Pling S tats R eset Port ESC M Allarms re L ays alN alogs Event log a C cum Timer Ping targets System al R Jp ESC E lEvt Date Time Grp State PRef Description 1 01 10 2007 10 24 22 Alarm 2 9 ROUTER 49 2 01 10 2007 10 23 29 Alarm 1 RECTIFIER 2 3 01 10 2007 10 23 29 Alarm 1 4 FIRE SMOKE ALARH 4 01 10 2007 09 23 19 Clear 11 33 Unit Reset v 01 10 2007 09 23 19 Alarm 11 33 Unit Reset Would you like to Reset the Event Log y N Fig 10 3 4 1 Monitor the last 100 events recorded by the NetDog from the M onitor menu gt E vent log option Grp Alarm Group State State of the event A alarm C clear PRef Point reference See Appendix A for display descriptions PE User defined description of the event as entered in the alarm point Table 10 3 4 A Event Log field descriptions 11 3 5 Backing Up NetDog Configuration Data via FTP 1 From the Start
14. Dog The front panel LEDs will flash RED and GREEN 7 4 LAN Connection izbr ig 6 4 1 Ethernet port The NetDog has one 10BaseT Ethernet port The 10BaseT port requires a standard RJ45 Ethernet cable If the IP connection is OK the LNK LED on the front of the unit will light SOLID GREEN when the cable is connected RJ45 Ethernet Connection 8 T 6 Receive In RF 5 3 3 Receive In RI 2 Transmit Out TO 1 Transmit Out TO Fig 6 4 2 Ethernet port pinout The pinout for the Ethernet port is shown in Figure 6 4 2 above 7 5 Telco Connection TELCO Fig 6 5 1 Telco jack The rear panel telco jack see Figure 6 5 1 connects the NetDog internal modem to a standard phone line for dial up access and pager alarm notification RJ11 Phone Line Connection 4 3 Ring 2 Tip 1 Fig 6 5 2 Telco jack pinout 10 The pinout for the Telco jack is shown in Figure 6 5 2 above 7 6 Alarm and Control Relay Connections CTRL2 oS j i s ALMA rs 1 d n x 7 Aas a te ai i G shall litle fiam i ht in S z pt Lol Lt Lu Alarm Points 1A and 1B Fig 6 6 1 Alarm and control relay connectors The NetDog s discrete alarm inputs control relay outputs and optional analog alarm inputs and fuse alarm output are connected through the screw lug terminals on the front panel 11 How to Bias Alarm Points Batt 1 2 5 A B C 4 Default A Pins 1 2 jum
15. P Overview What s New in the NetDog 82IP G2 About This Manual Shipping List Optional Accessories Specifications Hardware Installation 7 1 Tools Needed 7 2 Mounting 7 3 Power Connection 7 4 LAN Connection 7 5 Telco Connection 7 6 Alarm and Control Relay Connections 8 Front Panel LEDs 9 Configuring the NetDog 10 Connecting to the NetDog 10 1 via Craft Port 10 2 via LAN 11 TTY Interface 11 1 Menu Shortcut Keys 11 2 Unit Configuration 11 2 1 11 2 2 Ethernet Port Setup Edit PPP Port 11 3 Monitoring 11 3 1 11 3 2 11 3 3 11 3 4 11 3 5 Monitoring the NetDog 11 3 1 1 Monitoring Base Alarms 11 3 1 2 Monitoring Ping Targets 11 3 1 3 Monitoring and Operating Relays Controls 11 3 1 4 Monitoring Analogs 11 3 1 5 Monitoring System Alarms 11 3 1 6 Monitoring the Accumulation Timer Viewing Live Target Pings Proxy Menu Event Logging Backing Up NetDog Configuration Data via FTP 11 3 5 1 Reloading NetDog Configuration Data oO O AN O O A A OO Q N ee Se Se Se Se 4 N N OF OO OO OF FB OOO ND NO N N N a a O O O OO WOW OO N N N o N 11 3 6 Debug Input and Filter Options 12 Reference Section 12 1 Display Mapping 12 1 1 System Alarms Display Map 12 2 SNMP Manager Functions 12 3 SNMP Granular Trap Packets 13 Frequently Asked Questions 13 1 General FAQs 13 2 SNMP FAQs 13 3 Pager FAQs 14 Technical Support 24 25 25 27 29 31 32 32 33 34 37 1 NetDog 82IP
16. Transmit to internal dialup modem Modem Blink BlinkRed Receive from internal dialup modem Confi Blink Green Valid config Blink Red Invalid config NOTE Alarm must be configured for notification to be reflected in LED Table 7 A Front panel LED Status message descriptions 13 9 Configuring the NetDog The NetDog must be provisioned with log on passwords alarm descriptions port parameters ping targets control descriptions and other system information You can provision the NetDog using the Web interface The NetDog also supports a limited TTY interface for configuring some basic options For full instructions on configuring the NetDog see the web configuration guide on the NetDog Resource CD You can provision the NetDog either locally through the craft port or remotely through a LAN connection However to access the NetDog via LAN you must first make a temporary connection to the NetDog and assign it an IP address on your network For more information see Section 9 Connecting to the NetDog 10 Connecting to the NetDog 10 1 via Craft Port Craft Fig 9 1 1 NetDog Craft Port The simplest way to connect to the NetDog is over a physical cable connection between your PC s COM port and the NetDog s craft port Note You must be connected via craft port or Telnet to use the TTY interface Make sure you are using the straight through 1 to 1 Male to Female DB9 DB9 download cable provided
17. annels measurement not a real time reading Refresh the readings by re selecting the analogs option Alarm status indicates that a preset threshold has been crossed and is designated by an x The two analog measuring inputs are set to measure voltage as the factory default If your sensor s output is current change the appropriate analog shunt to the current measuring position The scaling worksheet in the provisioning section converts all readings shown here into native units such as degrees Celsius or percent relative humidity Allarms ref Ljays alNlalogs E vent log afC cum Timer Pjing targets S ystem a R p ESC N Chn Description Reading Units MJU MnU MnO MjJ Err 1 TEMPERATURE 13 4296 YD es 2 HUMIDITY 50 469 YDG xs 2 a z Alarms re Ljays a N alogs Event log afC cum Timer P ing targets S ystem alF p ESC Fig 10 3 1 4 1 This display allows you to monitor the NetDog s two analog inputs 11 3 1 5 Monitoring System Alarms View the status of the NetDog s system alarms from the M onitor menu gt S ystem option Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present See Appendix System Alarm Descriptions for more information If groups are used the user defined status will be displayed 20 Eldit WMlonitor Pling S tats Ajlarms re Ljays a Njalogs Piling targets SJystem ID Description 1 Timed Tick 19 Network Time Server
18. ature readings by plugging the sensor into the TEMP port on the NetDog 82IP G2 s front panel 6 Specifications Discrete Alarm Inputs Analog Alarms Analog Input Range Temperature Sensors Control Relays Maximum Voltage Maximum Current Ping Alarms Protocols Interfaces Dimensions Weight Mounting Power Input Current Draw Fuse Modem Visual Interface Audible Notification Operating Temperature Operating Humidity RoHS 5 Approved 4 Hardware configured dry contact contact to ground TTL internally based TTL externally based 2 optional 94 to 94 VDC or 4 to 20 mA 2 optional Internal and External 2 Form A 60 VDC 120 VAC 1 Amp AC DC 32 SNMPv1 SNMPv2c DCPx DCPf TRIP SMTP TAP 1 DB9 RS232 Craft Port 1 RJ45 10BaseT Ethernet port 1 RJ11 telco jack 2 5mm stereo jack for optional external temperature sensor 24 screw down connectors and blocks 28 with analogs option 1 75 H x 10 52 W x 6 92 D 4 5 cm x 26 72 cm x 17 57 cm 1 1b 8 oz 0 81 kg Wall or rack 48 VDC 40 to 70 VDC Optional 24 VDC 18 to 36 VDC Optional Wide Range 24 48 VDC 18 to 72 VDC 200 mA 1 2 amp GMT for power inputs 33 6 K internal 4 bicolor LEDs 14 unicolor LEDs None 32 140 F 0 60 C 0 95 noncondensing 7 Hardware Installation 7 1 Tools Needed To install the NetDog you ll need the following tools Phillips No
19. ber for alarm in Display 1 is 8001 Set for alarm 2 is 8002 Set for alarm 3 is 8003 etc The TRAP number descriptions for the Analog channels 1 8 are in the following order minor under minor over Major under and major over For example for Analog channel 1 the Set number for minor under is 8129 minor over is 8130 major under is 8131 and major over is 8132 26 SNMP Trap s Points Description Set__ Clear_ 9682 9683 684 8685 9685 9686 8687 9687 9703 Event Que Full 8704 Table 11 1 B Display 11 System Alarms point descriptions Note See Section 11 1 1 System Alarms Display Map for detailed descriptions of the NetDog s system alarms 27 12 1 1 System Alarms Display Map Display Points AlarmPoint Description Solution Toggles state at constant rate as 17 Timed Tiek configured by the Timed Tick timer To turn the feature off set the Timed variable Useful in testing integrity of Tick timer to 0 SNMP trap alarm reporting Try pinging the Network Time Server s IP Address as it is configured If the ping test is successful then check the port setting and verify the port is not being blocked on your network Network Time Communication with Network Time Server Server has failed An alarm has been standing for the time configured under Accum Timer The Accumulation timer enables you To turn off the feature under to monitor how long an alarm has Accum Timer set the d
20. ck Start click Run and type telnet lt NetDog IP address gt 2002 How do I connect my NetDog to the LAN To connect your NetDog to your LAN you need to configure the unit IP address the subnet mask and the default gateway A sample configuration could look like this Unit Address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Save your changes by writing to NVRAM and reboot Any change to the NetDog s IP configuration requires a reboot gt O Q When I connect to the NetDog through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on A Make sure your using the right COM port settings Your COM port settings should read Bits per second 9600 9600 baud Data bits 8 Parity None Stop bits 1 Flow control None Important Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the NetDog I can t change the craft port baud rate If you select a higher baud rate you must set your terminal emulator program to the new baud rate and then type DPSCFG and press Enter gt O How do I use the NetDog to access TTY interfaces on remote site equipment If your remote site device supports RS 232 you can connect it to the craft port on the NetDog back panel Dialup or Telnet to the NetDog use Port 2002 for Telnet and login to the TTY interface Select P roxy then C
21. ddress NetDog proactive com The next step is to list the e mail recipients Choose Pagers from the Edit menu For each e mail recipient enter his or her e mail domain in the Phone Domain field and his or her user name in the PIN Rcpt Port field You must also enter the IP address of an SNMP server in the IPA field 36 37 14 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstelecom com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support h
22. e external temperature sensor provides external temperature readings by plugging the sensor into the Temp port on the NetDog 82IP G2 s front panel This is an optional hardware configuration and is not included for all units Alarm Point Grouping Each NetDog 82IP Alarm point can be assigned to one of eight groups which are identified with a user defined label Some of the ways you can use Alarm Point Grouping include Alarm Severity Levels Configure the NetDog 82IP to indicate assigned alarm security levels like Critical Major Minor and Status in a variable binding within the SNMP TRAP or INFORM message so alarms can be sorted by severity even if your SNMP manager doesn t support severity levels Two Sets of Alarm Severity Levels With 8 alarm groups to work with you can easily create two different sets of severity levels For example you could separate power alarms rated from Critical to Status from environmental alarms also rated Critical to Status Custom Virtual Alarms Create virtual alarms based on easy formulas like All security alarms or Critical power alarms Flexible Custom Derived Controls NetDog 82IP lets you create Derived Controls formulas based on Alarm Point Groups Granular Pager and Email Notification Selectively assign alarm points to specific pager and email notification recipients The NetDog 82IP can be configured to send pager notifications only for Critical or Major alarms or you can send power alar
23. erminal barrier plug power connector located on the left side of the back panel See Figure 6 3 1 Before you connect a power supply to the NetDog test the voltage of your power supply Connect the black common lead of a voltmeter to the ground terminal of the battery and connect the red lead of the voltmeter to the battery s 48 VDC terminal The voltmeter should read between 43 and 53 VDC If the reading is outside this range test the power supply To connect the NetDog to a power supply follow these steps l Remove the fuse from the back panel of the NetDog Do not reinsert the fuse until all connections to the unit have been made Remove the power connector plug from the Power Connector Note that the plug can be inserted into the power connector only one way this ensures that the barrier plug can only be reinserted with the correct polarity Note that the 48V terminal is on the left and the GND terminal is on the right Use the grounding lug to properly ground the unit Insert a battery ground into the power connector plug s right terminal and tighten the screw then insert a 48 VDC line to the plug s left terminal and tighten its screw Push the power connector plug firmly back into the power connector If the power feed is connected correctly the Power LED on the front of the unit will light GREEN If the polarity of the power feed is reversed the Power LED will not light Reinsert the fuse to power the Net
24. h signal switching to Reversed operation means the NetDog will declare an alarm in the absence of the active high signal creating the practical equivalent of an active low alarm e Ifthe alarm input generates an active low signal switching to Reversed operation means the NetDog will declare an alarm in the absence of the active low signal creating the practical equivalent of an active high alarm e Ifthe alarm input is normally open switching to Reversed operation converts it to a normally closed alarm point e If the alarm input is normally closed switching to Reversed operation converts it to a normally open alarm point How do I back up my NetDog configuration You can use File Transfer Protocol FTP to read and write configuration files to the NetDog s NVRAM but you can t use FTP to edit configuration files gt O 13 2 SNMP FAQs Q Which version of SNMP is supported by the SNMP agent on the NetDog A SNMP v1 and v2c Q How do I configure the NetDog to send traps to an SNMP manager Is there a separate MIB for the 34 PO PO PO NetDog How many SNMP managers can the agent send traps to And how do I set the IP address of the SNMP manager and the community string to be used when sending traps The NetDog begins sending traps as soon as the SNMP managers are defined The NetDog MIB is included on the NetDogResource CD The MIB should be compiled on your SNMP manager Note MIB versions may change in the future
25. he default password The NetDog s main menu will appear Type C for the C onfig menu Type E for E dit menu Type N for Network settings Configure the unit address subnet mask and default gateway ESC to the main menu ee a Se a ee When asked if you would like to save changes type Y yes 10 Reboot to save the new configuration to the NetDog 11 Now you can connect to the NetDog via LAN and complete the configuration 17 11 2 2 Edit PPP Port Choose P PP to edit your PPP port in TTY Interface You can choose a baud rate depending on what device has been chose for the PPP port IC onfig Proxy Telnet DJebug eflK jit Fidit MjJonitor Pling S tats Rjeset Port ESC E Niet n Jram PIJPP Diate time Rjeboot s stem ESC 7 P Configuration Port Hodem Baud N A Compression Yes Off Username Password Server Server Disabled Address 290 200 209 200 Client Specified mo Djem Compression M ode pfHlone Ujsername pass Wiord SjJerver Ajddress ESC _ Fig 10 2 2 1 Edit your PPP port If you are using a modem for the PPP port then choose mo D em for the modem option to define the modem initialization strings 11 3 Monitoring 11 3 1 Monitoring the NetDog Connect a PC running VT100 terminal emulation software to the craft port or connect via LAN using a Telnet client with VT100 emulation to port 2002 to reach the monitor menu selection This section allows you to do full system mon
26. isplay and been standing despite system reboots point reference to 0 Only the user may reset the accumulated time a reboot will not Accumulation Unplug the LAN cable and contact your network administrator Your Duplicate IP The unit has detected another node _ network and the unit will most likely Address with the same IP Address behave incorrectly After assigning a correct IP Address reboot the unit to clear the System alarm The unit has just come online The set alarm condition is followed Seeing this alarm is normal if the unit 39 Bele immediately by a clear alarm iS powering up 6 condition PE The internal NVRAM may be Use Web or latest version of NGEdit4 3 ai damaged The unit is using default to configure unit Power cycle to see if configuration settings alarm goes away May require RMA Table 11 1 1 A System Alarms Descriptions Provisioning Note Table 11 1 1 A continues on following pages 28 Display Points Alarm Point Description Solution 11 lf DCP responder is not being used then set the DCP Unit ID to O Otherwise try increasing the DCP timer setting under timers or check how long it takes to cycle through the current polling chain on the Master system patel i Check LAN cable Ping to and from NET2 not active The Net2 LAN port is down 40 LNK Alarm No network connection detected DCP Poller The unit has not seen a poll from the 37 Master for the time specified by
27. itoring of the NetDog including all alarms ping information relays analogs and system status Clonfig Pjroxy Telnet Djebug el Kjit FE jdit MjJonitor Pling S tats Rjeset Port ESC H Allarms ref Ljays alNJalogs Event log afC cum Timer Ping targets Sjystem afR p ESC _ Fig 10 3 1 1 The monitor menu allows status checking on all elements 18 11 3 1 1 Monitoring Base Alarms View the status of the device connected to the discrete alarms from the M onitor menu gt A larms option Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present If groups are used the user defined status will be displayed Ajlarms re Ljays a Njalogs E Ivent log a C cum Timer P ing targets S ystem a R p ESC A ID Description Status 1 DOOR ALARH Clear 2 LOW FUEL Clear 3 COHH POWER OUT Clear 4 FIRE SHOKE ALARH Alarm 9 H20 LEAK Clear 6 RECTIFIER 1 Clear RECTIFIER 2 Alarm o ROUTER G Clear Allarms relL ays a Njalogs Even l g a C cum Timer Ping targets S ystem alR p ESC Fig 10 3 1 1 1 This example shows the discrete alarms 11 3 1 2 Monitoring Ping Targets View the status of all your ping targets from the M onitor menu gt P ing targets option This screen displays the ping target ID description and IP address Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present Fidit M
28. jonitor Pling S tats Rjeset Port ESC H Allarms re Ljays a Njalogs Event log alC cum Timer Pling targets S ystem alR p ESC P ID Description IP Address Status 1 WEB SERVER 126 010 220 060 Clear MAIL SERVER 126 010 220 072 Clear 3 ROUTER 4 126 010 219 010 Clear 4 ROUTER 48 126 010 220 073 Clear o ROUTER 49 126 010 255 074 Alarm 6 200 200 200 200 Clear d 200 200 200 200 Clear 8 200 200 200 200 Clear 9 200 200 200 200 Clear 10 299 299 209 200 Clear 11 200 200 200 200 Clear 1 200 200 200 200 Clear 13 200 200 200 200 Clear 14 200 200 200 200 Clear 15 200 200 200 200 Clear 16 299 299 299 200 Clear FSC to exit Any key to continue_ Fig 10 3 1 2 1 The Ping info submenu allows you to change ping targets 19 11 3 1 3 Monitoring and Operating Relays Controls The NetDog comes equipped with 2 relays that can be used to control external devices Monitor the status of your relays from the M onitor menu gt re L ays option Allarms ref Ljays alNlalogs E vent log af C cum Timer Pjing targets S jystem a R Jp ESC L Base Relays ID Description Mode Status 1 BACKUP GENERATOR Normal Clear 2 BACKUP TOWER LIGHTS Normal Clear S tatus Oor Rls M om ESC Fig 10 3 1 3 1 The NetDog s two relays can be operated from this screen 11 3 1 4 Monitoring Analogs View the current reading and the alarm status of your analog devices from the M onitor menu gt a N alogs option The value shown is a snapshot of the ch
29. menu on your PC select RUN 2 Type ftp followed by the IP address of the NetDog you are backing up e g ftp 126 10 120 199 3 After the connection is made press Enter 4 Enter the password of the NetDog default password is dpstelecom then press Enter 5 Type binary and press Enter necessary for NetDog file transfer 6 Type Icd and press Enter this allows you to change the directory of your local machine 7 Type get followed by the name you wish to define for the NetDog backup file Add the extension ndg to the file name e g get ndgbkup ndg and press Enter 23 8 After reloading type bye and press Enter to exit Note The backup file name can have a maximum of eight characters before the file extension 11 3 5 1 Reloading NetDog Configuration Data 1 2 From the Start menu on your PC select RUN Type ftp followed by the IP address of the NetDog you are backing up e g ftp 126 10 120 199 After the connection is made press Enter Enter the password of the NetDog default password is dpstelecom then press ENTER Type binary and press Enter necessary for NetDog file transfer Type Icd and press Enter this allows you to change the directory of your local machine Type put followed by the name you defined for the NetDog backup file and press Enter e g put ndgbkup ndg Type literal REBT to reboot the NetDog After reloading type bye and press Enter to exit 24
30. monitoring device collects data Address A number designating a device connected to a port Display A number designating a logical group of 64 alarm points Alarm Point A number designating a contact closure that is activated when an alarm condition occurs For example an alarm point might represent a low oil sensor in a generator or an open close sensor in a door These terms originally referred only to physical things actual ports devices and contact closures For the sake of consistency port address display alarm point terminology has been extended to include purely logical elements for example the NetDog reports internal alarms on Port 99 Address 1 gt O Q What characteristics of an alarm point can be configured through software For instance can point 4 be used to sense an active low signal or point 5 to sense a level or an edge A The NetDog s standard configuration is for all alarm points to be level sensed You cannot use configuration software to convert alarm points to TTL edge sensed operation TTL alarm points are a hardware option that must be specified when you order your NetDog Ordering TTL points for your NetDog does not add to the cost of the unit What you can do with the configuration software is change any alarm point from Normal to Reversed operation Switching to Reversed operation has different effects depending on the kind of input connected to the alarm point e Ifthe alarm input generates an active hig
31. ms to repair technicians and intrusion alarms to a security guard Global Support for Dual SNMP Managers NetDog 82IP supports sending all SNMP TRAP and INFORM notifications to two global SNMP managers This makes it easier to configure a secondary SNMP manager and frees up your NetDog 82IP configuration for additional notification devices and more flexible alarm reporting You can easily send an alarm to your primary SNMP manager at the NOC to a secondary backup SNMP manager at another location to the pager of the on call technician and the email inbox of the technician s supervisor Reset the NetDog 82IP Event Log The NetDog 82IP Event Log has been enhanced to support new NetDog 82IP features e You can reset the Event Log to clear old alarms from the display e You can reset the Event Log by Alarm Point Group for example clear power alarms while retaining intruder alarms Alarm Sync Makes Turnup and Testing Easy NetDog 82IP also provides a new command to re synchronize all alarms This command clears all alarms so that a new notification is sent for all standing alarms You can easily test alarm connections during turnup without rebooting the NetDog 82IP unit 3 About This Manual There are two separate user manuals for the NetDog 82IP G2 the Hardware Manual which you re reading now and the NetDog 82IP G2 Web Interface User Manual This Hardware Manual provides instructions for hardware installation and using the TTY in
32. n Web Browser Interface you can access the NetDog view alarms and control remote site devices from any computer anywhere in your network 24 7 pager and email alerts no master needed Out of the box the NetDog supports 24 7 pager and email reporting Send alarms directly to maintenance technicians in the field even when no one s in the office Reports to multiple SNMP managers and T Mon NOC simultaneously The NetDog reports to both the T Mon NOC Alarm Monitoring System and any SNMP manager You can simultaneously forward alarms from the NetDog to T Mon NOC and multiple SNMP managers at multiple IP addresses 2 What s New in the NetDog 82IP G2 The NetDog 82IP Series adds these new features SNMP v2c Support and Robust Message Delivery NetDog 82IP supports SNMP v2c and the SNMP INFORM command which permits robust delivery of alarm notification to your SNMP manager The NetDog G2 supports serial baud rates up to 115 200 analog readings accurate to within 1 SNMPv2 and SNMPv2c Inform 2 Analog Channels The NetDog 82IP has 2 analog channels that can be utilized for monitoring humidity raw voltage etc This is an optional hardware configuration and is not included for all units 2 Temperature Sensors Internal and External The NetDog s internal and external temperature sensors monitor the ambient temperature The internal temperature sensor measures a range of 32 F to 140 F 0 C to 60 C within an accuracy of 1 Th
33. odem Then enter the PIN for your pager in the PIN Rcpt Port field You don t need to enter anything in any of the other fields If you still don t receive pages try setting the Dial Modem Init string to ATS37 9 This will limit the 35 PO PO NetDog s connection speed Numeric pages don t come in or are cut off in the middle of the message What s wrong You need to set a delay between the time the NetDog dials your pager number and the time the NetDog begins sending the page message You can set the delay in the Pager Number field where you enter your pager number First enter the pager number then enter some commas directly after the number Each comma represents a two second delay So for example if you wanted an eight second delay you would enter 555 1212 in the Pager Number field What do I need to do to set up e mail notifications You need to assign the NetDog an e mail address and list the addresses of e mail recipients Let s explain some terminology An e mail address consists of two parts the user name everything before the sign and the domain everything after the sign To assign the NetDog an e mail address choose System from the Edit menu Enter the NetDog s user name in the Name field it can t include any spaces and the domain in the Location field For example if the system configuration reads Name NetDog Location proactive com Then e mail notifications from the NetDog will be sent from the a
34. ord is dpstelecom 11 1 Menu Shortcut Keys The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key will always bring you back to the previous level Entries are not case sensitive 11 2 Unit Configuration 11 2 1 Ethernet Port Setup The NetDog must be assigned an IP address before you will be able to connect via LAN WAN using a Telnet client or a Web browser To connect via LAN the minimum configuration requires setup of the IP address and subnet mask Minimum WAN configuration requires that the default gateway be set as well Follow the instructions below to configure the NetDog s IP address subnet mask and default gateway NetDog 827I1P v4 08 0031 Clonfig P roxy T elnet Djebug efK it Edit Wjonitor Pling S tats Rjeset Port ESC E NJet n ram P PP Diate time Rieboot s stem ESC H Net 1 Interface Unit Address 126 010 230 133 126 010 230 133 Subnet Mask 255 290 192 608 255 255 192 000 Default Gateway 126 010 220 254 126 016 220 254 IP Filter Disabled HAC Address 66 10 81 068 1E 2 Features DIA C3 105A UJnit Address Subnet Mask G ateway I P Filter Fjeatures ESC lt Fig 10 2 1 1 Configure the Ethernet port parameters 1 Once a connection is established the NetDog will respond with Password 2 Type the default password dpstelecom then press Enter Note DPS strongly recommends changing t
35. ours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered with a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 38 39 Dependable Powerful Solutions that allow users to monitor larger more complicated networks with a smaller less trained staff FS DPS Telecom Your Partners in Network Alarm Management www dpstelecom com 4955 E Yale Fresno CA 93727 559 454 1600 800 622 3314 559 454 1688 fax
36. pered Dry Contact jumpers A C B Pins 2 3 jumpered C Pins 3 4 jumpered D D Pins 4 5 jumpered E Pins 1 2 jumpered F Pins 2 3 jumpered Fig 6 6 2 Alarm inputs can be configured with jumpers A through F ee Lal m m m m ola m m eer 2 m 2 m 2 m 2 m 2 m 2 m 2 m2 E s m s m 3 m 3 m 3 m 3 m 3 m 3 J10 J11 J26 J27 J28 J29 J30 J31 po E Eh E h st F SLE m 2 m 2 m 2 m2 m m 3 m ls Cerom ma ma mja m4 D mjs mjs m 5 mys m5 Alarm 1 2 3 4 5 J23 J27 J30 J33 J36 J38 J41 J43 B Fig 6 6 3 Circuit board jumper designations located in the lower right area of the circuit board TTL Externally Biased jumpers B E Fig 6 6 4 Each alarm input has four configuration options Example If connecting alarm points to a dry contact relay look at the dry contact example at the top of Fig 6 6 4 Be sure to set jumpers A and C then bring out the leads from 1A and 1B to both contacts of the relay 12 8 Front Panel LEDs Fig 7 1 Front panel LEDs The NetDog s front panel LEDs indicate communication and alarm reporting status LED status messages are described below in Table 7 A LED Status Description OU scar Blink Green Transmit over Ethernet port from processor Blink BlinkRed Receive from Ethernet port to processor Relay 2 Solid Green Relay 2 is latched Blink E
37. request which will resend TRAPs for any P0001Set 10001 through LStanding alarm P0064Set 10064 P0001Clr 20001 through POO64Clr 20064 Tbl B3 3 ControlGrid points ControlGrid 1 3 6 1 4 1 2682 1 4 3 Port 1 3 6 4 1 2682 1 4 5 1 1 3 For specific alarm points see Table B6 1 a int 4 7 5 The NetDog 82IP G2 OID has changed from 1 3 6 1 4 1 2682 1 2 to 1 3 6 1 4 1 2682 1 4 Hot Tip Updated MIB files are available on the Resource CD or upon request 30 Description Port__ Address Display Points _ Disp 1 N E S S E Undefined 99 1 1 f 964 ospe j e t te a Undefined 99 1 2 33 64 Disp 3 analog o fo Tr Undefined 99 1 3 564 Disp 4 E E E Undefined 99 1 4 f 564 Disp 5 Internal Temp Sensor 99 1 5 f 164 Disp 6 Enema Temp Sensor 99 1 6 16 Disp7 Undefined 99 1 7 f 164 Disp8 Undefined 99 1 8 f 164 ae ne a ee eS Disp 10 _Undefined 99 1 10 f 1 64 Undefined 99 1 f 11 f 96 TimedTick 99 1 J it f 17 E E cone Undefined 99 1 1 f 20 Duplicate IP Address 99 1 1 f 23 Undefined 99 1 11 f 22 32 rowe o f n s Undefined 99 1 f 11 f 3435 Lost DCP poll inactive LAN not active Undefined Modem not No dial tone SNMP trap not Pager Que Notification Craft RCVQ full Modem RCVQ CRFT timeout Event Queue Full 1 Table 11 2 4 Alarm Point Descriptions SS Descriptions
38. ription The user defined description of the monitored alarm point Point Status i The current status of the monitored point 21 Amount of time allowed to accumulate before the system alarm Event Threshold Accumulation Event is triggered Note Maximum is 45 days Accumulated Time The total time the monitored point has been in an ALARM state Accumulated Since Indicates the last time the accumulation timer was reset Reset Accumulation Placing a check mark here will reset the timer when the user presses the i Submit button Table 10 3 1 7 A Field descriptions in the Accumulator Timer Settings 11 3 2 Viewing Live Target Pings Choose P ing to ping any of the NetDog s user defined IP addresses Then enter the ID number 1 32 of the IP address or enter any IP address to ping Edit Monitor P ing S tats R eset Port ESC P Ping Address ID 1 32 Fig 10 3 2 1 Continuously ping an IP address that has been defined in the NetDog s ping table 11 3 3 Proxy Menu You can create proxy connections to reach through to the craft port or modem port from the P roxy menu You ll be able to monitor and control additional devices via proxy connection to the NetDog To cancel the proxy connection wait a half second then quickly type and press ENTER Clonfig Pjroxy Telnet Djebug efK it Available Data Ports C Craft In use H Modem Proxy to Mjodem ESC Fig 10 3 3 1 Access devices connected to the
39. so shows PPP negotiation for NG client PPP mode 27 SNMP toggle switch Reserved for future use 28 STAK toggle switch Shows network processing and IPA of arp requests Also shows packets discarded by Filter IPA 29 TERM toggle switch Shows UDP TCP port handling The camera and network time NTP jobs also use the TERM toggle switch 30 Undefined 31 HTTP toggle switch Shows handling of web browser packets 32 WEB toggle switch 2 Dump HTML text from web browser I I a a Cd Cd 1 0 a _ k ak me are an S ol lSlolalalelwloler a aasan pe hk 2 3 24 NO x J KS J v_ oo x x p n 25 Table 13 3 A Debut Input and Filter Options 12 Reference Section 12 1 Display Mapping Port Address Display Description Set Clear __ p99 1 1 f Discrete Alarms 1 8 8001 8008 9001 9008 _ p99 fot 2 Ping Table 8065 8096 9065 9096 p99 1 3 Analog Cnanneit 8129 8132 9129 9132 p99 1 4 Analog Channel 2 8193 8196 9193 9196 p99 1 5 internal Temp Sensor 8257 8260 9257 9260 o 1 6 External Temp Senso 8321 8324 0821 9824 o 1 7 Reseed e385 8388 0385 9388 7s e AA Table 11 1 A Display descriptions and SNMP Trap numbers for the NetDog The TRAP number ranges shown correspond to the point range of each display For example the SNMP Trap Set num
40. terface The Web Interface User Manuals included on the NetDog Resource CD provide instructions for configuring the NetDog using the Web Interface 4 Shipping List While unpacking the NetDog please make sure that all of the following items are included If some parts are missing or if you ever need to order new parts please refer to the part numbers listed and call DPS Telecom at 800 622 3314 SON SLAA NetDog 82IP G2 D PK NGDG4 12001 NetGuardian Resource Disc OPS Tpiecom NetDog 82IP G2 Resource CD includes manuals MIBs and software Ethernet Cable 14 ft D PR 923 10A 14 NetDog 82IP G2 Hardware Manual D OC UM073 07110 DB9M DB9F Download Cable 6 ft D PR 045 10 A 04 Telephone Cable 6 ft D PR 045 10A 01 HA l Rack Ear Four 6 32 x 3 8 Ear Screws Four Metric Rack Screws Large Power Connector Plug for Main Power 5 Optional Accessories N etGuardian SiteCAM D PK CAMRA 12001 00001 A w Four 3 8 Hex Nuts Four Standard Rack Screws w Two 1 2 Amp GMT Main Power Fuses Pads The NetGuardian SiteCAM provides streaming video security surveillance of remote sites The SiteCAM connects to a separate 10 100BaseT hub SiteCAM video can be accessed directly from the NetDog s Web Browser Interface Up to four cameras can be supported ii External Temperature Sensor D PR 991 10A 07 The external temperature sensor provides external temper
41. the Inactive DCP Timer setting Remove configured modem initialization string then power cycle the unit If alarm persists try resetting the Modem port from the TTY interface or contact DPS for possible RMA During dial out attempt the unit did Check the integrity of the phone line SNMP Trap SNMP trap address is not defined and ae a ae rae pee a not Sent an SNMP trap event occurred p i or configure the event not to trap Check for failed notification events Over 250 events are currently queued that may be filling up the pager queue in the pager queued and are still trying There may be a configuration or communication problem with the An error has been detected during modem initialization The modem did not respond to the initialization string Modem not responding CO 42 43 Pager Queue Overflow notification events Notification A notification event like a page or Use RPT filter debug to help diagnose failed email was unsuccessful notification problems iN Disconnect whatever device Is Craft RevQ full ee et gala connected to the craft serial port This p l alarm should not occur Modem RcvQ The modem port received more data Check what is connecting to the full than it was able to process NetDog This alarm should not occur 63 Crat Timeout ooo 45 46 7 4 Event Queue The Event Queue is filled with more Enable DCP timestamp polling on the than 500
42. uncollected events master so events are collected or reboot the system to clear the alarm ON Table 11 1 1 A System Alarms Descriptions continued 29 12 2 SNMP Manager Functions The SNMP Manager allows the user to view alarm status set date time issue controls and perform a resync The display and tables below outline the MIB object identifiers Table B 1 begins with dpsRTU however the MIB object identifier tree has several levels above it The full English name 1s as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dpsRTU s full object identifier is 1 3 6 1 4 1 2682 1 4 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2682 1 4 3 3 because the object identifier of dpsRTU is 1 3 6 1 4 1 2682 1 4 the Control Grid 3 the Display 3 dpsRTU2 1 3 6 1 4 1 2682 1 4 Sa Ma 0 1 2 3 4 9 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table 14 1 A Tbi B1 O OV_Traps Tbl B2 1 Identity points Tbl B3 2 DisplayGrid points points Ident DisplayEntry _OV_vTraps 1 3 6 1 4 1 2682 1 4 1 1 3 6 1 4 1 2682 1 4 2 1 1 3 6 1 4 1 2682 1 4 0 polnisette0 ime 4 4 5 silane DispDesc 4 101 SumPClr 102 ResyncReq PntMap 5 ComFailed 103 Must be set to 1 to perform the resync ComRestored 014
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