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Codian MCU 4200 Series User Manual

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1. acaress This field will have no effect if H 323 Gatekeeper usage see above is set to Disabled Gatekeeper This option controls how the MCU identifies itself Not all H 323 gatekeepers allow all types of registration when registering with its configured gatekeeper devices to register with them and this option type The choices are allows the MCU to work with gatekeepers of e Terminal Gateway varying capabilities register as a gateway if there are any The simplest and generally most supported prefix registrations required or as a type of registration is terminal but this type terminal if not does not allow the MCU to register an MCU service prefix Hence the Terminal Gateway option normally registers as a terminal but will register as a gateway if an MCU service prefix is configured the Terminal MCU option is similar but uses a registration of type MCU if the Gateway service prefix is required For some gatekeepers always register as a gateway registering as an MCU means that extra conferencing features are available during a Meu i i with other gatekeeper lways redister asan MCU point to point call with other gatekeepers alway g registrations of type MCU may not be supported at all e Terminal MCU register as an MCU if there are any prefix registrations required or as a terminal if not To always register as either a gateway or an MCU irrespective of whether or not an MCU service prefix has been co
2. Allows the MCU to vary the resolution of the video being sent to a remote endpoint within the video channel established to that endpoint Prevents the MCU from showing conference participants their own video in small panes of variable sized pane views Prevents the MCU from duplicating large pane participants in small panes Determines how often in milliseconds the MCU changes the positions of conference participants based on how loudly they are speaking Determines how long in milliseconds the MCU suspends normal participant placing after an explicit focus change Determines the minimum time after the MCU decides which participants are the loudest before it mixes a new selection of audio streams together Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 With this option enabled the MCU can for instance decide to send CIF video within a 4CIF channel if this will increase the viewed video quality The circumstances under which decreasing the video resolution can improve the video quality include e if the original size of the viewed video is smaller than the outgoing channel e if the remote endpoint has used flow control commands to reduce the bandwidth of the MCU video transmission Typically lowering the resolution means that the MCU can transmit video at a higher frame rate When using a conference view with some large and some small panes if this option is set then participants w
3. 2005 Page 64 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Configuring IP routing settings Configuring IP Routes Settings If the Video Firewall feature is enabled see Upgrading the Firmware you will need to set up one or more routing settings to control how IP traffic flows in and out of the MCU It is important that these settings are configured correctly or you may be unable to make calls to or from the MCU or access the web interface You can configure the route settings by choosing Home gt Settings gt Routes e Port preferences e IP services configuration e IP routes configuration e Current IP status Port preferences If both Ethernet ports are enabled it is necessary to specify which port is used in certain special circumstances Make the appropriate selections described below then press Apply changes to make any changes take effect Default gateway preference Name server DNS preference Field Description The default gateway specifies the IP address to which the MCU will send packets in the absence of more specific routing see IP routes configuration Therefore it only makes sense to have precisely one default gateway even though different default gateways may have been configured for Ports A and B Use this option to decide which port s default gateway configuration to use as the unit s default gateway The
4. 5 a to a conference if it was added to the conference Adds a participant to the conference by the MCU In other words a participant who called the MCU themselves and then disconnected from the conference cannot be re connected in this way Conversely if a participant was originally invited into the conference by the MCU the button will be active regardless of whether the MCU disconnected the participant or whether the participant disconnected themself from the MCU Status Displays the time at which a participant disconnected to the conference and who initiated the disconnect Pre configured Participants Refer to the table below to get details about pre configured conference participants Field Description Usage Tips Indicates whether the pre configured participant is an H 323 or VNC endpoint Displays the name of the participant endpoint Displays the connection status of the pre This field shows which participants have configured participant connected which have disconnected and reasons for failure if a participant has failed to connect to the conference Summary information ES Copyright c Codian Ltd 2003 2005 Page 33 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 You may wish to inform participants about conference details such as start time instructions on how to view the conference using streaming and so on Click the Summary information icon to display further details a
5. February 2005 You may configure the MCU never to show participants their own video stream in small panes see Configuring Global Conference Settings If this is the case then participants viewing layouts with some panes larger than others will never see their own video stream in any of the small panes even if there are free slots They may still appear in large panes for example if the view focus is manually changed to show their video Changing View Focus Using the tilt up and down Far End Camera Controls on a connected video endpoint cause the view to change cycling through the available families and then the conference wide or per participant custom layouts if enabled In addition the pan left and right Far End Camera Controls on a connected video endpoint can be used to focus the view on a particular participant as opposed to the MCU allocating participants to panes based solely on the volume of the audio being received from them To reduce the disruption of the view when cycling through conference participants there is a short delay after selecting a new focused participant before the rest of the view layout reverts to the correct arrangement of participants in panes However this view focus cannot be performed for layouts in which all panes have equal precedence as it would not be clear where the focused participant was being shown The following layouts fall into this category and so always operate in voice switch
6. If this is a new MCU you should receive the unit already activated if it is not you have upgraded to a newer firmware version or you are enabling a new feature you may need to contact Codian or your supplier to obtain an appropriate activation code Activation codes are unique to a particular MCU so ensure you know the unit s serial number such that you may receive a code appropriate to your MCU Regardless of whether you are activating the MCU or enabling an advanced feature the process is the same 1 Check the Activated features MCU activation is shown in this same list to confirm that the feature you require is not already activated 2 Enter the new feature code into the Activation code field exactly as you received it including any dashes 3 Click the Update features button The browser window should refresh and list the newly activated feature showing the activation code beside it Activation codes may be time limited If this is the case an expiry date will be displayed or a warning that the feature has already expired Expired activation codes remain listed but the corresponding feature will not be activated If the activation code is not valid you will be prompted to re enter it 4 It is recommended that you record the activation code in case you need to re enter it in the future 5 Successful MCU or feature activation has immediate effect and will persist even if the unit is restarted Copyright c Codian Ltd 2003
7. Main imagine upgrade completed N The upgrade status displays in the Loader upgrade status field 8 Shutdown and restart the MCU Shutting down and restarting the MCU After upgrading either software image you must restart the MCU Before you restart it is recommended that you Shutdown the MCU This will cause all conference participants to be disconnected and allows the MCU to ensure that all data such as Call Detail Records is stored correctly You should also shutdown before intentionally removing power from the MCU To shutdown the MCU follow these steps 1 Click the Shutdown MCU button 2 Confirmation of shutdown is required the button changes to Confirm MCU shutdown Copyright c Codian Ltd 2003 2005 Page 63 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 3 Click again to confirm 4 The MCU will begin to shutdown The banner at the top of the page will change to indicate this 5 When the shutdown is complete the button will change to Restart MCU 6 Click this button a final time to restart the MCU Enabling MCU features The MCU requires activation before most of its features can be used If the MCU has not been activated the banner at the top of the web interface will show a prominent warning in every other respect the web interface will look and behave normally Advanced MCU features such as Video Firewall are not enabled as standard and require additional activation
8. Page 123 entries are split up into multiple pages The number of the page currently displayed is highlighted To move to another page click its associated link Unused pages representing unused table capacity are grayed out Each page is a section of the complete sorted table So the first item will always be at the top of Page 1 However if you reverse the sorting order is reversed the previously last table entry displays at the top of Page 1 Buttons Tables typically have two or more buttons associated with them that allow you to perform tasks to either all items or just selected items in the table Refer to the context sensitive Help topics for the specific tables for detailed assistance Getting Help If you need assistance while working with the MCU web interface click the Help icon on that page to display context sensitive help content This content explains fields and offers tips about how to use that specific web page Related Topics Copyright c Codian Ltd 2003 2005 Page 6 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 e Logging into the Web Interface Copyright c Codian Ltd 2003 2005 Page 7 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Calling into conferences Calling into Conferences Depending on how your system administrator has configured the MCU and conferences on it you might be able
9. This setting can be overridden by individual H 323 endpoints Preferred bandwidth from MCU values Default bandwidth to Sets the bandwidth that the MCU will advertise to the H 323 endpoint when it calls it This setting can be overridden by individual H 323 endpoints Preferred bandwidth to MCU MCU Default view family Use in conference Determines which layout views see Customizing Layout Views new participants see when connecting to conferences Allow various in conference features to be enabled or disabled e Messages Visual notifications that appear on participants screens when certain events or conditions occur Warning icons Icons that display on participants panes when media from that participant is low quality Audio notifications Audible speech messages that play when certain events or conditions occur Advanced Settings values Regardless of the family chosen here participants can cycle through the available families using the Far End Camera Controls See Understanding How Participants Display in Layout Views The in conference messages appear when other participants join and leave conferences Messages also appear when the conference s scheduled end time is approaching The warning icons typically occur when a participant is experiencing high packet loss or if the network link s bandwidth is too low for the type of channel to the MCU that the endpoint has established Au
10. 164 telephone number with the selected H 323 video endpoint Associates a pre configured H 323 endpoint with the user Defines an image to display when users join conferences in audio mode only Related Topics e User Types e User Privileges e Viewing User List e Updating Your Own Profile Copyright c Codian Ltd 2003 2005 See User Privileges for detailed explanations This limits the configuration end users will be forced to do when joining a video conference When they use the defined phone calls placed through the MCU will automatically be set up as video calls using the designated video endpoint See Adding an H 323 Endpoint for information about adding endpoints Click Browse to locate the bitmap image on your hard drive Then click Send file to upload the image to the MCU This option is only available after you add the user Page 35 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing users gt Privilege levels Privilege Levels Every configured user in the MCU has an associated privilege level There are three defined privilege levels administrator normal user and guest which determine the amount of control the user has over the MCU and its settings Refer to the table below for details Privilege Access Level administrator Users with administrator access can e View MCU wide status Home gt Status e Perform software upgrad
11. Ethernet port of the MCU which were obtained using DHCP or configured manually see IP Settings including e Host name e DHCP e IP address e Subnet mask e Default gateway e Name server DNS e Secondary name server DNS e Domain name DNS suffix Ethernet Configuration These settings determine the Ethernet settings for the appropriate port of the MCU Refer to the table for assistance with these settings When you have finished you must press Update Ethernet configuration to make the changes take effect Field Description Usage Tips Ethernet Specify whether you want this Ethernet port to It is important that your Ethernet settings match settings automatically negotiate its Ethernet settings those of the device to which this port is with the device it is connected to or if it should connected For example both devices must be obtain its configuration manually using fixed configured to use automatic negotiation or both values that you must specify configured with fixed and matching speed and duplex settings see below Manual Configuration Speed Identifies the connection speed 10 Mbit s 100 The connection speed must match that of the Mbit s and 1000 Mbit s device to which this port is connected You only need to select this option if you have chosen manual Ethernet settings as described above Identifies the connection duplex mode The duplex setting must match that of the e Full duplex device to which this por
12. You can choose to pre configure participants to be part of a conference These participants will be automatically invited into the conference by the MCU This is useful if you regularly invite the same participants into a conference Follow these steps to add pre configured participants to a conference 1 2 3 Go to Home gt Conferences to display the Conference List Click a Conference name and then click the Configuration tab Click the Pre configured participants button The pre configured participants page will be displayed This page lists all the endpoints that have been configured on the MCU see Adding an H 323 Endpoint 4 Select which endpoints you would like to add as pre configured participants in this conference 5 Press Return to conference configuration 6 Make any other changes you require to the conference configuration then press Update conference If you do not press Update conference you will loose any changes to made to the pre configured participants in the previous steps Related Topics Displaying Conference Lists Configuring VNC Endpoints Configuring H 323 Endpoints Adding an H 323 Endpoint Copyright c Codian Ltd 2003 2005 Page 15 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing endpoints gt Configuring H 323 endpoints Configuring H 323 Endpoints You can configure an H 323 endpoint on the MCU by choosing Home g
13. a gatekeeper Register with Enables the MCU to attempt to register its H 323 Numeric identifier with the configured H 323 gatekeeper gatekeeper as described above Copyright c Codian Ltd 2003 2005 Usage Tips Conference names must be unique conferences cannot share names Use the description to provide more detailed information about the conference than the name alone conveys When connected to an auto attendant users can join a conference by typing its numeric identifier This field is required if you plan to allow audio only participants If gatekeeper registration is enabled for a conference the MCU attempts to register the conference with an E 164 telephone number which is comprised of the Registration Prefix and the numeric identifier The numeric identifier must be unique conferences cannot share this number Additionally because the numeric identifier is used in gatekeeper registration conferences and auto attendants cannot share a numeric identifier value Page 56 of 85 Codian MCU 4200 Series User Manual PIN Layout control via FECC DTMF Invite pre configured participants Streaming Start time Start time Start date Set to current time Duration Permanent Maximum duration Repetition Provides restricted access to conferences Optionally prevents conference participants from changing their view layout or focused participant using Far End Camera Controls or D
14. c Codian Ltd 2003 2005 Page 36 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing users gt Modifying system defined users Modifying System Defined Users The MCU has two user types pre defined on it admin and guest You can modify these accounts if you need to For example for security you should add a password to the admin account and you can modify the access levels for guest users Note that you can also create new accounts with administrator or guest access in addition to these pre defined users see Adding and Updating Users Refer to these topics for assistance in modifying these users e Modifying the Admin User e Modifying the Guest User Modifying the Admin User The Admin user is the default login account initially used to access the web interface 1 Go to Home gt Users 2 Click admin 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Update user settings Field Field Description More Information User ID Identifies the log in name that the user will use to access the MCU web browser Password Specifies any required password Re enter Verifies the required password password Privilege Displays the privilege level which is fixed at See User Privileges for detailed explanations level administrator Modifying the Guest User The Guest user defines what access privi
15. e To add an H 323 gateway go to Home gt Gateways gt Add new H 323 gateway After entering the settings described below click Add H 323 gateway e To update an existing H 323 gateway go to Home gt Gateways and click on a gateway name After updating the settings described below click Update H 323 gateway Field Field Description More Information Name Indicates the descriptive name of the gateway All gateways must have unique names Address Indicates the IP address or host name of the gateway Preferred Limits the video size received or sent through video size the gateway Preferred Identifies the network capacity measured in bits bandwidth per second used by the media channels from MCU established by the MCU to a single participant Preferred Sets the bandwidth that the endpoint will bandwidth to advertise to the MCU when it calls it MCU Copyright c Codian Ltd 2003 2005 Page 80 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Advanced topics gt Working with the event logs Working with the Event Logs If you are experiencing complex issues that require advanced troubleshooting you may be need to collect information from the MCU event logs Typically you will be working with a Codian support professional who can provide you with assistance in obtaining these logs The information available in these log files include Event log contains the last 2000 status
16. gt Using the web interface gt Logging into the web interface Logging into the Web I nterface The Codian MCU web interface is used for administering the MCU device managing conferences users and pre defined endpoints You can also perform many conference related tasks using the web interface that you cannot otherwise do When connecting to the Codian MCU web interface you must log in so that the MCU can associate the session with your configured user and a set of access privileges The MCU has a set of configured users and each user has an ID and password that are used for logging in 1 Using a web browser enter the host name or IP address of the MCU 2 Click on the Log in button 3 Enter your assigned User Name and Password The main menu appears restricting the available options based on your access privileges Administrators have full access standard users can create new conferences and manage their profiles guest users typically can access publicly available conferences Related Topics e Web Interface Tips Copyright c Codian Ltd 2003 2005 Page 4 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Using the web interface gt Web interface tips Web Interface Tips These tips can help you more effectively use the MCU web interface e Displaying Updated Information e Working with Tables e Getting Help Displaying Updated I nformation The MCU web inte
17. not display at all You can disable this setting from Settings gt Conferences see Conference Settings Duration Indicates how long the message appears on the The default setting is 30 seconds To remove a endpoint s video screen message before it times out click Clear message Related Topics e Sending Messages to All Conference Participants e Conference Settings Copyright c Codian Ltd 2003 2005 Page 48 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Controlling in conference features gt Sending messages to all participants Sending Messages to All Participants You can select custom layouts to make available for all conference participants To access this option 1 Go to Home gt Conferences 2 Click a Conference name and then click the Send message tab This message appears overlaid on each participant s view including participants viewing the conference via streaming After entering the text click Send message to send your message to all conference participants Field Description Usage Tips Message text Enter the message to send to all conference Messages must be fewer than 256 characters participants but depending on the viewing screen messages at the higher end of this limit might not display properly So consider limiting messages to about 180 characters Also messages longer than 256 characters will not be truncated
18. or auto attendant s associated numeric identifier If H 323 gatekeeper usage is disabled this field will have no effect Before the MCU can register any conferences with the H 323 gatekeeper it must make a unit wide registration This field is not required and will have no effect if H 323 gatekeeper usage is disabled This field is optional If set users dialing any number beginning with this prefix will have their call directed to the MCU This might be useful if you wish to create conferences in response to unknown E 164 numbers This field will have no effect if H 323 gatekeeper usage is disabled The MCU also displays brief status information about any registered gatekeepers Gatekeeper status Number of active registrations Field Description Displays the IP address of the gatekeeper currently being used by the MCU Displays the number of E 164 numbers that the MCU has registered with the gatekeeper It also shows how many registrations are in progress but are not fully registered yet Copyright c Codian Ltd 2003 2005 Usage Tips This information might be useful if the gatekeeper has been specified with a host name rather than with an IP address Page 55 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Adding and updating conferences Adding and Updating Conferences The information required to add or update a con
19. port used for communication to the VNC endpoint Password Indicates the VNC server password for the computer you re trying to view Re enter Requires you to re enter the VNC password password Related Topics e Displaying Endpoint List e Adding an H 323 Endpoint Copyright c Codian Ltd 2003 2005 Page 43 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Displaying statistics for a participant Displaying Statistics for a Participant You can view statistics about the video and audio streams between individual participants endpoints and the MCU by choosing this option 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Statistics tab If the participant is participating in the conference using audio only the values for the video settings are not populated Media Statistics Media statistics provide detailed information about the actual voice and video streams Realtime Transport Protocol RTP packets Refer to the table below for additional information Field Audio Receive stream Receive address Received jitter Received energy Packets received Packet errors Frame errors Transmit stream Transmit address Packets sent Video Receive stream Field Description Displays the audio codec in use along with the cur
20. this option 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Audio tab Briefly these settings can help you resolve audio problems in conferences For example e Waveforms display a snapshot of the audio waveform received from the participant s endpoint If the participant is silent or speaking very quietly the preview displays a horizontal green line If the participant is speaking the line is wavy e The AGC control is useful if participants are too loud or too quiet For example if a participant is shouting on the remote end but is barely audible to others in the conference Audio mute You may mute a participant s audio Refer to the table below for details of the controls available Field Description Usage Tips Prevents others from hearing this participant mute Allows others to hear this participant s audio un mute Copyright c Codian Ltd 2003 2005 Page 26 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Selecting a custom participant view Selecting a Custom Participant View You can add a custom layout to the choice of layouts available for this participant You can customize this view by choosing this option 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Custom layout ta
21. two layouts will be duplicated in the surrounding small panes However the four small panes of the third layout will show different participants to those displayed in the 3 big panes Participants Viewing Themselves When considering which participants to show in which panes the MCU considers the participant s self view with lowest priority This has two main implications e Participant pane selection When choosing participants to display the MCU considers the viewer last This prevents the participant who is the active speaker from potentially seeing only themselves In this case while everyone else will see the active speaker the active speaker will see the previous active speaker in their biggest view pane e View family layout selection When the MCU is required to choose a layout from a view family it does so based on the number of video contributors to the conference However when calculating the number of video contributors for a particular view the MCU does not consider any video stream being received from the viewer Thus with 5 participants in a conference and everyone seeing the standard equal sized view family 2x2 3x3 or 4x4 each of the five contributing participants will always see the 2x2 view with themselves excluded However streaming viewers will see the conference display using the 3x3 view with five panes in use Copyright c Codian Ltd 2003 2005 Page 28 of 85 Codian MCU 4200 Series User Manual Version 1 1 2
22. view itself That is the panes widths and heights are in the same proportion as the width and height of the encompassing view E E E E By comparison there are some defined conference layouts for example E CETTE in which this aspect ratio preservation does not occur In these cases the MCU scales the participant video stream according to the larger dimension of the pane For example in the layout to the left the size of the top left pane is one half of the view width and two thirds of the view height Because two thirds is greater than one half the MCU scales the participant video stream to two thirds of its size and thus a small amount of the left and right of the original image will not appear in the final composed layout Video Stream vs Fixed Bitmap I mages For video conference participants the image that displays in the layout view pane is either the live video stream if viewing from the video endpoint or a captured video image from the current video stream if viewing from the web interface However audio only participants do not have any associated video to display Instead you can assign a fixed image in bitmap format to a specific participant When the participant joins a conference as an audio only participant this image appears in the layout pane To enable this feature the participant must be added as a user to the MCU have an associated E 164 telephone and have a designated image file uploaded See A
23. 8 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing endpoints gt Displaying the gateway list Displaying Gateway List You can configure the Codian MCU to work with one or more H 323 gateways The MCU can then effectively call through these configured gateways to one or more endpoints which are registered with the gateway but would not be reachable directly from the MCU For example an IP PBX could be configured as a gateway and the MCU could then call its registered E 164 numbers The gateway list shows all of the currently configured H 323 gateways To access this list go to Home gt Gateways Field Field Description Name Displays the descriptive name of the gateway Address Displays the IP address or host name of the gateway Receive Displays the configured preferred bandwidth to the MCU from the gateway or lt default value gt if no bandwidth preference has been specified Transmit Displays the configured preferred bandwidth from the MCU to the gateway or lt default value gt if no bandwidth preference has been specified Related Topics e Adding and Updating Gateways Copyright c Codian Ltd 2003 2005 Page 79 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing gateways gt Adding and updating gateways Adding and Updating Gateways You can configure the Codian MCU with one or more H 323 gateways
24. CG Oaian Codian MCU 4200 Series User Manual Software version 1 1 2 February 2005 All hardware software and documentation Copyright Codian Ltd 2003 2005 Codian and MCU 4200 are trademarks of Codian Ltd Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Codian MCU 4200 Series User Manual Welcome to the MCU user manual You can access all help topics from this contents page You can also access context sensitive help for a particular help page when using the MCU web browser interface by clicking the i icon on that page Using the Web I nterface e Logging into the Web Interface e Web Interface Tips Joining and Viewing Conferences e Calling into Conferences e Using an Auto Attendant e Using Streaming to View Conferences e Using In Conference Features from Video Endpoints e Being Invited to a Conference e Understanding How Participants Display in Layout Views Managing Conferences e Displaying Conference Lists e Adding and Updating Conferences e Controlling In Conference Features o Adding Participants o Viewing Conference Participant List o Customizing Layout Views o Displaying Conference Statistics o Sending Messages to All Participants e Managing Participants o Customizing a Participant s Layout View o Controlling the Near End Camera o Viewing a Participant s Audio Signals o Selecting a Custom Pa
25. Calling into Conferences for a brief description of the difference Note that even if a video call rings arrives on your regular phone the video portion of the call will appear on your associated video endpoint if one is configured As with any other type of incoming call you can choose to answer the call or not Related Topics e Displaying Conference Lists e Calling into Conferences e Using an Auto Attendant e Watching Conferences Streaming e Using In Conference Features from Video Endpoints e Understanding How Participants Display in Layout Views Copyright c Codian Ltd 2003 2005 Page 73 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Creating auto attendants Creating Auto Attendants The Codian MCU allows you to configure auto attendants on it which allows users to more easily join conferences e Viewing the Auto Attendant List e Adding and Updating an Auto Attendant e Adding a Custom Banner Copyright c Codian Ltd 2003 2005 Page 74 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Creating auto attendants gt Viewing the auto attendant list Viewing the Auto Attendant List You can view an overview of the configured auto attendants on the MCU by choosing 1 Go to Home gt Conferences 2 Click the Auto attendants tab Fi
26. Layout Views Displaying Conference Statistics Sending Messages to All Participants Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Page 14 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Controlling in conference features gt Adding participants Adding Participants You can add a participant if they are configured as an H 323 or VNC endpoint Refer to these topics for details e Adding an H 323 Participant e Adding a VNC Participant e Adding Pre configured Participants Adding an H 323 Participant Follow these steps to add an H 323 participant to a conference 1 2 Click a Conference name and then click the Add H 323 button 3 4 Go to Home gt Conferences to display the Conference List To invite a new H 323 participant see Configuring H 323 Endpoints and click Invite To invite an existing H 323 participant click next to the name and click Add selected Adding a VNC Participant Follow these steps to add a VNC participant to a conference 1 Go to Home gt Conferences to display the Conference List 2 Click a Conference name and then click the Add VNC button 3 4 To invite a new H 323 participant see Configuring VNC Endpoints and click Invite To invite an existing VNC participant click next to the name and click Add selected Adding Pre configured Participants
27. Related Topics e Displaying Endpoint List e Adding a VNC Endpoint Copyright c Codian Ltd 2003 2005 Page 16 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Configuring global conference settings Configuring Global Conference Settings You can modify the global conference settings for the MCU choosing by Home gt Settings gt Conference However many of these values can be overwritten by other MCU or endpoint settings e Conference Settings e Advanced Settings Conference Settings Refer to this table for assistance configuring the conference settings After making any configuration changes click Apply Changes Field Description Usage Tips Identifies the nominal video size that the MCU will send and receive when connected to a video endpoint Default video size Maximum video size Identifies the greatest video size that the MCU will send and receive when connected to a video endpoint Default bandwidth from MCU When the MCU makes a call to a H 323 endpoint the MCU chooses the maximum bandwidth that is allowed to be used for the media channels which comprise that call This field sets that maximum bandwidth and is the total bandwidth of the audio channel and video channel combined Identifies the network capacity measured in bits per second used by the media channels established by the MCU to a single participant
28. TMF tones Indicates when the MCU should invite any pre configured participants into a conference The options are e At the start of the conference Pre configured participants will be called as soon as the conference starts e When at least one other participant is present Pre configured participants will only be called once at least one other participant joins the conference Individually allow unicast and multicast streaming access to conferences Designates the time at which the conference will begin Designates the date on which the conference will begin Sets the conference start time to the current time on the MCU Allows you to retain a conference and its settings for an infinite period of time Limits the duration of the conference for one instance of the conference Version 1 1 2 February 2005 If a conference has a PIN set users cannot join the conference or to change its configuration without entering the correct PIN value You may wish to prevent participants from changing their view layout in a managed conference or classroom environment This is a per conference option but FECC DTMF layout control may still be enabled or disabled on a per participant basis using the web interface Select which option fits your requirements best Calling pre configured participants at the start of the conference is most appropriate for repeating conferences with a particular start time at the start of eac
29. This is the number of the conference to which Each new conference is created with a unique this record applies numeric index All records pertaining to a particular conference display the same conference number This can make auditing conference events much simpler Message This shows the type of the Call Detail Record The display settings allow you to display more and brief details if available extensive details for different record types The filter string allows you to select for display only records where a particular word or string occurs Related Topics e Working with the Event Logs Copyright c Codian Ltd 2003 2005 Page 83 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Further Information gt Contact Details and License Information Contact Details and License I nformation Please refer to the following sections for details of where to get further help and for additional MCU software license information e Codian e Software licenses Codian The Codian MCU firmware is Copyright Codian 2003 2004 except where specifically mentioned below All rights reserved For further assistance and updates please visit the Codian web site www codian com Software licenses The Codian MCU includes software developed by the NetBSD Foundation Inc and its contributors specifically the NetBSD operating system software developed by Spirit Corporation specifically G 728
30. ULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The Codian MCU includes software developed by the authors listed below These notices are required to satisfy the license terms of the software mentioned in this document All product names mentioned herein are trademarks of their respective owners e The University of California Berkeley and its contributors e The University of California Lawrence Berkeley Laboratory and its contributors e The NetBSD Foundation Inc and its contributors e Jonathan R Stone Manuel Bouyer Charles M Hannum Christopher G Demetriou TooLs GmbH Terrence R Lambert Theo de Raadt Christos Zoulas Paul Kranenburg Adam Glass Winning Strategies Inc Frank van der Linden Jason R Thorpe Chris Provenzano Sprit Corporation Copyright c Codian Ltd 2003 2005 Page 84 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Copyright 1995 2003 SPIRIT The Codian MCU includes a G 728 audio codec used under l
31. User List gives you a quick overview of all configured users on the MCU and a brief overview of some of their settings To display this list go to Home gt Users Refer to the table below for assistance Field Field Description User ID Shows the log in name that the users to access the MCU web browser Name Shows the full name of the user Privilege Displays the access privileges to be granted to this user See User Privileges for detailed explanations E 164 Displays the associated E 164 telephone number Video Displays the associated video endpoint endpoint Picture Displays configured image to display for this user Related Topics e User Types e User Privileges e Adding and Updating Users Copyright c Codian Ltd 2003 2005 Page 40 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing users gt Editing your user profile Editing Your User Profile Version 1 1 2 February 2005 You can make some changes to your user profile to update To do this choose Home gt Profile Refer to the table below for tips Field Name Password Re enter password Guest access rights E 164 phone number Associated video endpoint Picture upload Upload bitmap file Field Description Make any changes to your name which identifies you to other users Enter a new password Verify the new password Specifies what access rights guest users of the MCU have The available op
32. ad MCU configuration You should consider disabling FTP access on any port that is outside your organisation s firewall If a port is disabled this option will be unavailable Page 65 of 85 Codian MCU 4200 Series User Manual Web Incoming H 323 Streaming Use this option to enable or disable web access on the appropriate port Use this option to allow or reject incoming calls to the MCU using H 323 Use this option to allow or disable streaming from the MCU IP routes configuration Version 1 1 2 February 2005 Web access is required to view and change the MCU web pages and read online help files If you disable web access on both Ports A and B you will need to use the serial console interface to re enable it If a port is disabled this option will be unavailable Disabling this option will not prevent outgoing calls to H 323 devices being made by the MCU If a port is disabled this option will be unavailable If a port is disabled this option will be unavailable The controls in this section allow control over how IP packets should be directed out of the MCU You should only change this configuration if you have a good understanding of the topology of the network s to which the MCU is connected Configuration of routes is divided into two sections addition of new routes and the display and removal of existing routes Adding a new IP route To add a new route first enter the detai
33. ant sets this participant as the focused participant p p p For example this participant is considered the loudest participant even if they are not ug Make participant unimportant speaking Only one participant can be identified as important and no participant is set to important by default This option affects the layout views for the conference and individual participants See Selecting a Custom Participant View and Customizing Layout Views w Prevents others from hearing this participant mute amp Allows others to hear this participant s audio un mute The re connect button is only active in the Previous Participants table Re connects a participant to the conference 7 Disconnects a participant from the conference Copyright c Codian Ltd 2003 2005 Page 31 of 85 Codian MCU 4200 Series User Manual Status Preview Displays the time at which a participant connected to the conference If a participant is not yet fully connected for example if the MCU has called a participant but it has not yet answered then that is indicated here instead Any of these following additional values might display also lt user name gt If the participant has been resolved to a particular configured user for instance by matching the participant s E 164 phone number against a configured value then the appropriate user id will be shown here Video barred Indicates that video communication with t
34. ants e Pre configured Participants e Summary Information Active Participants Refer to the table below to get details about the active participant list which you can modify in the following ways e You can end the conference forcing all participants including all unicast viewers to be dropped by clicking End conference Note however that choosing this option does not disconnect any multicast streaming Also for conferences that are scheduled rather than ad hoc this option causes the configured duration to be reduced and any configured repetition to be cancelled For example if a conference was scheduled to run from 09 00 until 10 00 one hour and the conference ended at 09 25 the configured duration would be changed to 25 minutes The conference would also move from the Scheduled conferences list to the Completed conferences list e You can add a new H 323 endpoint to the conference either by creating a new endpoint or by choosing an existing one by clicking Add H 323 See Adding Participants e You can add a new VNC endpoint to the conference either by creating a new endpoint or by choosing an existing one by clicking Add VNC See Adding Participants Field Field Description Usage Tips Type Indicates whether the participant is an H 323 or VNC endpoint Participant Displays the name of the participant endpoint Controls When you make a participant important it WwW Makes participant import
35. audio codec implementation software developed by Tecgraf PUC Rio specifically Lua and software developed by the Internet Systems Consortium Inc specifically DHCP The following copyright notices are reproduced here in order to comply with the terms of the respective licenses NetBSD Copyright 1999 2004 The NetBSD Foundation Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the NetBSD Foundation Inc and its contributors 4 Neither the name of The NetBSD Foundation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION INC AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC
36. available depending on the MCU model If this value is not configured the MCU cannot transmit multicast conference media Page 58 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Media Sets the range of port numbers to which the This UDP port number range is used in transmit port media will be sent conjunction with the Media transmit IP address number range You must set both the start and end port numbers to transmit multicast conference media Related Topics e Configuring Network Settings e Configuring Global Conference Settings e Configuring the Gatekeeper Settings e Upgrading the Firmware Copyright c Codian Ltd 2003 2005 Page 59 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Configuring network settings Configuring Network Settings You can configure the network settings on the MCU and check the network status by choosing Home gt Settings gt Network A or Home gt Settings gt Network B The MCU has two Ethernet interfaces Port A and Port B The configuration pages for the two interfaces look and behave similarly and so are described together Differences will be noted as appropriate e IP Configuration e IP Status e Ethernet Configuration e Ethernet Status IP Configuration Settings These settings determine the IP configuration for the appropriate Ethernet port of the MCU W
37. b Field Description Current Indicates whether a custom layout can be used status for this participant Available Displays all pre configured conferences that are layouts available to the participant Click a layout to select it and make it available for the participant Related Topics e Understanding How Participants Display in Layout Views e Customizing Layout Views e Customizing a Participant s Layout View Copyright c Codian Ltd 2003 2005 Usage Tips When click a new layout from the Available layouts Enabled is automatically chosen with the most recent layout selected You can only select one custom layout per participant Page 27 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Understanding layout views Understanding How Participants Display in Layout Views The default behavior of the Codian MCU is to display the loudest participants in the most prominent layout panes If there are more contributors than there are panes available then the quietest participants are not shown However different styles of layout introduce slight subtleties to this behavior and in addition there are a few ways in which participants or conference administrators may change the system used for pane assignment e Big Panes vs Small Panes e Participants Viewing Themselves e Changing View Focus e Important Part
38. be disabled Configured routes are listed below the Add IP route controls For each route the following details are shown e The IP address pattern and mask e Where matching packets will be routed with the possibilities being o PortA meaning the default gateway configured for Port A o Port B meaning the default gateway configured for Port B o lt IP address gt a specific address has been chosen e Whether the route has been configured automatically as a consequence of other settings or added by the user as described above The default route is configured automatically in correspondence with the default gateway preference field see Port preferences and cannot be deleted Any packets not covered by manually configured routes will be routed according to this route Copyright c Codian Ltd 2003 2005 Page 66 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Manually configured routes may be deleted by selecting the appropriate checkbox and pressing Delete selected Routes behaviour with disabled ports If the default gateway preference is set to Port B for example and that port is disabled the default route will be updated automatically to route packets not covered by any manually configured route via Port A If a manually configured route specifies Port B for example and that port is disabled packets matching that route will not be automatically be routed via Port A but discarded You
39. bout a conference This information may be copied to the clipboard for convenience Related Topics e Adding Participants Copyright c Codian Ltd 2003 2005 Page 34 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing users gt Adding and updating users Adding and Updating Users Version 1 1 2 February 2005 You can add and update users to the MCU Although most information is identical for both tasks some fields differ Adding a User Follow these steps to add a user 1 Go to Home gt Users Click Add new user 2 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Add user Updating a User Follow these steps to update an existing user 1 Go to Home gt Users Click a user name 2 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Update user settings Field User ID Field Description Identifies the log in name that the user will use to access the MCU web browser More I nformation Name Identifies the full name of the user Password Re enter password Privilege level E 164 phone number Associated video Endpoint Picture upload Upload bitmap file Specifies any required password Verifies the required password Specifies the access privileges to be granted to this user Associates an E
40. bruary 2005 The MCU supports a maximum of 40 audio participants of which a maximum of 20 can use codecs other than G 711 The information displays as A B C where A B Care e A the number of active audio streams e B the maximum achieved number of active audio streams e C the maximum allowable number of audio streams varies by MCU model Values in parentheses indicate the maximum allowable audio streams incoming or outgoing which varies by MCU model Unicast indicates audio streams sent directly to the MCU incoming or directly to the endpoints outgoing rather than multicast streams broadcast to the network and captured or sent by the MCU Page 71 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Displaying system status gt Displaying hardware health status Displaying Hardware Health Status The Health Status displays information about the hardware components of the MCU To access this information go to Home gt Status gt Health To reset these values click Clear Refer to the table below for assistance in interpreting the information displayed Voltages RTC battery Temperature Field Description Displays three possible states e OK e Out of spec e Critical States indicate both Current Status and Worst Seen conditions Displays three possible states e OK e Out of spec e Critical States indicate both Current Status and Wor
41. bruary 2005 This option can make it easier for callers to create ad hoc conferences if Create new conference is selected If you do not wish callers to be able to create conferences in this way select one of the other options You may wish participants joining a conference via a gatekeeper not to need to enter a PIN even for protected conferences If this is the case do not set this option If you wish conferences to be protected regardless of how participants connect ensure you set this option When this option is set participants calling into a protected conference will be presented with PIN entry screen instead of the normal conference view The option has no effect for conferences with no PIN set Page 20 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Controlling in conference features gt Customizing layout views Customizing Layout Views You can select custom layouts to make available for all conference participants To access this option 1 Go to Home gt Conferences 2 Click a Conference name and then click the Custom layout tab Review this information for explanations about the details that display Field Field Description Conference custom layout Current status Make new participants see this view Indicates whether a custom layout can be used for this participant Indicates that new participants joining this c
42. cate a longer buffer You should expect to see small values for this setting Consistently large numbers typically imply potential network problems A frame is a unit of audio the size of which is dependent on codec You should expect to see small values for this setting Consistently large numbers typically imply potential network problems Page 44 of 85 Codian MCU 4200 Series User Manual Receive address Channel bit rate Receive bit rate Received jitter Packets received Packet errors Frame rate Frame errors Transmit stream Transmit address Channel bit rate Transmit bit rate Packets sent Frame rate Temporal spatial Displays the IP address and port lt IP address gt lt port gt of the device from which video is being sent Displays the negotiated bit rate available for the endpoint to send video in Displays the bit rate in bits per second that the MCU has requested that the remote endpoint sends The most recently measured actual bit rate displays in parentheses Represents the variation in video packet inter arrival time at the MCU Displays the number of video packets destined for the MCU from this endpoint Displays video packet level errors such as sequence discontinuities incorrect RTP details and so on not the same as packets where the contents the actual video data is somehow in error Displays the negotiated frame rate from the endpoint The mos
43. configured user with guest privileges By default the User ID is guest and no password is required Admin Configured administrator You can give any user account that you create full administrator privileges You should generally restrict these privileges to trusted personnel normal user Any users who will need to schedule and configure conferences on the MCU should be configured as normal users Users who do not need to schedule or configure conferences should be configured with guest access Related Topics e User Privileges e Viewing User List e Adding and Updating Users e Updating Your Own Profile Copyright c Codian Ltd 2003 2005 Usage Tips After logging into the MCU for the first time see Logging into the Web Browser you can change the User ID and password for this account see Modifying System Defined Users You cannot change the name of the guest User ID but you can add a password Also you can create additional user accounts with guest access see Modifying System Defined Users Users with administrator access have full control over the MCU See User Privileges for details about the restrictions on this user type See User Privileges for details about the restrictions on this user type Page 39 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing users gt Displaying the user list Displaying User List The
44. dding and Updating Users Muted Participants Audio mute Participants who have had their audio muted from the web interface do not contribute audio to the conference Additionally muted participants are not considered when the MCU calculates the loudest speakers to display in the largest panes even if the participant had previously been in one of those positions Note that other participants will not have an indication that a participant has been muted They simply will no longer hear that participant speaking Video mute Participants who have had their video muted from the web interface do not contribute video to the conference They will continue to contribute audio as normal unless it is separately muted Related Topics e Customizing Layout Views e Customizing a Participant s Layout View e Selecting a Custom Participant View Copyright c Codian Ltd 2003 2005 Page 30 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Viewing conference participant list Viewing Conference Participant List The Participant List displays information about active and previous participants in the conference To access this list choose Home gt Conferences and click a Conference name Review this information for explanations about the details that display e Active Participants e All participant Controls e Previous Particip
45. device to which this port is connected or based on your manual configuration depending on the settings you chose above This value is negotiated with the device to which this port is connected or based on your manual configuration depending on the settings you chose above This value cannot be changed and is for information only When troubleshooting connectivity issues this information can help you confirm that the unit is transmitting packets into the network When troubleshooting connectivity issues this information can help you confirm that the unit is receiving packets from the network Use these fields for advanced network diagnostics such as resolution of problems with Ethernet link speed and duplex negotiation Page 62 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Upgrading the firmware Upgrading the Firmware If you need to upgrade the firmware or activate features on the MCU refer to these topics e Upgrading the Main MCU Software Image e Upgrading the Loader Software Image e Restarting the MCU e Enabling MCU features Upgrading the Main MCU Software I mage The main MCU software image is typically the only firmware component that you will need to upgrade Follow these steps to upgrade this image 1 Check the Current version field to verify the currently installed version Log onto the Codian support pages to iden
46. dio notifications appear when a conference is about to end You typically only need to modify these advanced settings if you are working with a support engineer or setting up more complicated configurations Copyright c Codian Ltd 2003 2005 Page 17 of 85 Codian MCU 4200 Series User Manual Audio codecs from MCU Audio codecs to MCU Video codecs from MCU Video codecs to MCU Video format Maximum transmitted video packet size Receive bit rate optimization Flow control on video errors Field Description Restricts the MCU s choice of audio codecs to be used for receiving audio from the endpoints Determines which audio codecs the MCU advertises to remote H 323 endpoints restricting the endpoints choice of channels available for sending audio data to the MCU Restricts the MCU s choice of video codecs to be used for receiving video from the endpoints Determines which video codecs the MCU advertises to remote H 323 endpoints restricting the endpoints choice of channels available for sending video data to the MCU Sets the video format used and transmitted by the MCU e NTSC The MCU will favour transmitting video at 30 frames per second at SIF like resolutions PAL The MCU will favour transmitting video at 25 frames per second at CIF like resolutions Sets the maximum payload size in bytes of the packets sent by the MCU for outgoing video streams from the MCU to connected vide
47. display Downloading and clearing the log It is possible to download the complete CDR log in XML format using the web interface The log will include all stored Call Detail Records and include all available details regardless of the current filtering and display settings To download the complete CDR log click Download as XML Note that if there are a large number of logged Call Detail Records it may take several seconds to download and display them all To clear the CDR log click Delete X to Y This will permanently remove Call Detail Records X to Y Due to the way the CDR log works it may not be possible to delete all records the button name will indicate which records can be deleted CDR log display The CDR log list shows some or all of the stored records depending on the filtering and display settings see Call Detail Record log controls You may click on the column headings to sort by that field Refer to the table below to understand the fields displayed in the CDR log list Field Field Description Usage Tips record This is the unique index number for this Call number Detail Record Copyright c Codian Ltd 2003 2005 Page 82 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Time This field gives the time at which the Call Detail Records are created as different conference Record was created events occur The time the record was created is the time that the event occurred Conference
48. e big pane and the important participant is shown in one of the small panes If the view has been focused on a participant and that same participant is also set as important then that participant is shown in the big pane These layouts have two large panes and several smaller ones If the view focus has been changed for instance with left and right Far End Camera Control operations then the upper or left large pane shows the focused participant If a participant has been set to important then that video stream appears in the lower or left large pane If the same participant is focused and important that video stream appears in the upper or left pane qc Copyright c Codian Ltd 2003 2005 Page 29 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 For these layouts if the view has been focused on a particular participant that participant appears in the upper or left large pane If a participant has been selected as important that participant will be shown in the lower or right large pane In layouts with three large panes even if the view is focused on a specific participant and another has been set to important one large pane remains This pane displays the loudest remaining participant Clipped Panes The majority of the conference layouts defined by the Codian MCU for example EET CLEE have in common that all of their panes whether big or small have the same aspect ratio as the
49. e this view by choosing this option 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Display tab Field Preview Video Display Family 1 Family 2 Family 3 Field Description Displays static sample of video screen in the currently selected layout Adds a border thickness to display around the video image Give prominence to one participant prominence over the others Displays a single participant Displays the four most active participants without seeing them scaled down to a small size if there are lots of other participants Gives equal prominence to up to 16 conference contributors and is useful for a roll call of active participants Copyright c Codian Ltd 2003 2005 Usage Tips Click on the image to refresh the picture If the image is displaying off the edges of the participant s screen add a border until the image displays properly The number of contributing conference participants determines the size of the large pane Used when there are five or more video participants The MCU automatically changes the layout to the 3 x 3 arrangement and will continue to use this layout for up to 9 participants With 10 or more participants the 4 x 4 view is used and will continue to use this layout even if there are more than 16 participants Page 22 of 85 Codian MCU 4200 Series User Manual Family 5 Conference custo
50. ed mode Important Participants For each conference one active participant can be set as important This means that the MCU considers this participant first when deciding which contributors to show in which layout panes rather than their position in the list being set by how loudly they are speaking See the Control setting in the Viewing Conference Participant List Important Participants Combined with View Focus Both Changing view focus and Important participants above involve a single specific participant being shown in the biggest pane available even if they are not currently the loudest speaker This causes a potential conflict which is resolved dependant on the type of layout L The MCU cannot focus on a specific participant in this type of view a layout in which all panes are of equal size However if there is a conference participant that has been set to important that participant is always shown in the upper left view pane This type of layout displays a single big pane and several small panes If the view focus has been changed for instance with left and right Far End Camera Control operations then the big pane shows the selected participant If a conference participant has been set to important then its video stream is shown in the big pane However if a participant has been set to important and the view is focused on a specific other participant the focused participant is shown in th
51. ed to send H 261 or H 263 video via unicast to viewing devices Conferences may be streamed at one or more different codec settings 64kbps audio only 128kbps 256kbps 384kbps or 768kbps Each bit rate used by one or more viewers for each conferences represents one unit of video resource out of the 20 40 or 80 available depending on the MCU model Refer to this table for assistance configuring the multicast streaming settings After making any configuration changes click Apply changes Multicast streaming allowed Multicast streaming codec Multicast bit rate Media transmit IP address Field Description Controls the ability to stream conferences using multicast Identifies which codec is used for multicast streaming Identifies which bit rates will be available to view multicast streams Identifies the address to which multicast streaming media should be sent Copyright c Codian Ltd 2003 2005 Usage Tips If this setting is enabled you can modify multicast streaming on a per conference basis from the individual conference configuration page Conferences can be configured to send H 261 or H 263 video via multicast to viewing devices Conferences may be streamed at one or more different codec settings 64kbps audio only 128kbps 256kbps 384kbps or 768kbps Each bit rate used by one or more viewers for each conferences represents one unit of video resource out of the 20 40 or 80
52. eld Field Description Usage Tips Name Displays the name of the auto attendant Numeric Displays the number that you can dial to connect to the auto attendant H 323 Displays the status of an auto attendant with For tips on configuring gatekeepers see gatekeeper respect to its gatekeeper registration The Gatekeeper Settings possible states are e n a This conference is not configured to be registered with the gatekeeper it thus has no applicable registration status Registering This conference is in the process of registering with the gatekeeper Deregistering The conference is in the process of unregistering with the gatekeeper This might occur if o Gatekeeper registration has been turned off either for that conference only or for the entire MCU o The configured gatekeeper has just been changed and the MCU is in the process of unregistering from the previous gatekeeper before registering its conferences with the new one Re registration pending Retry timeout If the MCU fails to register a conference with the gatekeeper it enters these states temporarily before re attempting the registration lt number gt The conference has been registered successfully with the gatekeeper and can be contacted using the number indicated Security Indicates whether a PIN has been configured to restrict access to the auto attendant Calls Displays the total number of calls received by the auto attendant since the las
53. ent Displays the number of packets sent Related Topics e Displaying Conference Statistics e Viewing Conference Participant List Copyright c Codian Ltd 2003 2005 Page 46 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing conferences gt Controlling in conference features gt Displaying conference statistics Displaying Conference Statistics You can display statistics about the conference You can use this information to quickly see how many participants are currently in a conference To access this option 1 Go to Home gt Conferences 2 Click a Conference name and then click the Statistics tab Refer to the table below for information on interpreting this information Field Start time End time Running time Gatekeeper id Number of participants Highest number of participants Number of streaming viewers Highest number of streaming viewers Field Description Displays the time at which the conference started Displays the time at which the conference completed This setting displays as lt permanent gt if is has been configured to last forever Displays the duration of this conference Displays the number to use to directly dial the conference This field is only available if the conference is configured to use a gatekeeper Displays the current number of contributing participants This value displays only while the conference is active Displays the h
54. es Home gt Settings gt Upgrade e Change system wide conference settings Home gt Settings gt Conference View the Event Log Home gt Events Configure H 323 gateways Home gt Gateways Manage Users Home gt Users Manage Endpoints Home gt Endpoints Configure Auto Attendants Home gt Conferences gt Auto Attendants Have full control of conferences normal user The main difference between a normal user and an administrator is that users only have access to individual conferences and to their own profiles However administrators can change settings that affect all conferences and the configuration of the MCU itself Users can e Change their own profile Home gt Profile e Schedule new conferences Home gt Conferences Change existing conferences Home gt Conferences Invite endpoints into conferences Home gt Conferences View conferences via streaming Home gt Conferences Users with guest access have a more restrictive set of privileges which can be selectively controlled by the administrator see Modifying System Defined Users but they typically can e Change their own profile Home gt Profile Join publicly available conferences Home gt Conferences Invite endpoints into conferences Home gt Conferences View conferences via streaming Home gt Conferences Related Topics e User Types e Viewing User List e Adding and Updating Users e Updating a User s Profile Copyright
55. etail Record log controls The CDR log can contain a lot of information The controls in this section will help you to select the information for display that you find most useful When you have finished making changes press Update display to make those changes take effect Refer to the table below for a description of the options Field Description Usage Tips Logging Use these controls to enable or disable CDR Enabling or disabling CDR logging has immediate logging The current logging status is shown to effect There is no need to press Update the side of the buttons display after pressing one of these buttons Filter string Use this field to limit the scope of the displayed The filter string applies to the Message field in Call Detail Records The filter string is not case the log display If a particular record has sensitive expanded details the filter string will apply to these as well Expand By default the CDR log shows only brief details Selecting All will show the greatest amount of details of each event Select from the options listed to detail for all messages regardless of which display more details when available other options are checked Call Detail Record log This table shows the logged Call Detail Records subject to any filtering applied see Call Detail Record log controls above The fields displayed and the list s associated controls are described below e Downloading and clearing the log e CDR log
56. ew DHCP button to request a new IP address if you have selected automatic configuration You only need to specify this option if you have chosen manual IP configuration as described above If both Port A and Port B are enabled you must specify which port s default gateway setting is used This is selected on the Routes configuration page see Configuring IP Routing settings Regardless of the selected preference you must still specify the default gateway if using manual configuration If both Port A and Port B are enabled you must specify which port s name server setting is used This is selected on the Routes configuration page see Configuring IP Routing settings Regardless of the selected preference you must still specify the name server if using manual configuration Page 60 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Secondary Identifies specify an optional second name name server server DNS Domain Specifies an optional suffix to add when This can allow you to use non fully qualified host name DNS performing DNS lookups names when referring to a device by host name suffix instead of IP address For example if the domain name is set to codian com then a request to the name server to look up the IP address of host endpoint will actually lookup endpoint codian com IP Status Use the IP Status fields to quickly verify the current IP settings for the appropriate
57. ference is nearly identical Refer to these topics for details e Adding a conference e Updating a conference e Adding pre configured endpoints Adding a Conference Follow these steps to add a conference 1 Go to Home gt Conferences gt Add new conference 2 Refer to the table below to determine the most appropriate settings for the conference 3 After entering the required information click Add conference to display the updated Conference List The recently added conference appears either in the Active or Scheduled Conferences depending on its scheduled start time Updating a Conference Follow these steps to update an existing conference 1 Go to Home gt Conferences Click a Conference name and then click the Configuration tab 2 3 Refer to the table below to determine the most appropriate settings for the conference 4 After entering the required information click Update conference to display the updated Conference List The updated conference appears either in the Active or Scheduled Conferences depending on its scheduled start time Field Field Description Parameters Indicates the name users will see on auto attendant screens and on the MCU s web interface Description Provides additional information about the conference which can assist users joining conferences Numeric Indicates the unique identifier used for dialing identifier the conference using an auto attendant or through
58. ght notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of ISC ISC DHCP nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY INTERNET SYSTEMS CONSORTIUM AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL ISC OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE IVCi 1 800 224 7083 www ivci com Page 85 of 85
59. gured endpoints select the ones you wish to delete and press Delete selected Field Field Description Name Displays the name of the endpoint Address Displays the IP address host name or an E 164 address phone number Type Indicates whether it is an H 323 or VNC endpoint Related Topics e Adding an H 323 Endpoint e Adding a VNC Endpoint Copyright c Codian Ltd 2003 2005 Page 42 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing endpoints gt Configuring VNC endpoints Configuring VNC Endpoints You can configure a VNC endpoint on the MCU by choosing Home gt Endpoints gt Add VNC This makes it easier to add a VNC session to conferences because you can choose its name from a list rather than by its network address The MCU can also call a configured endpoint to add it to a conference You can add VNC Virtual Network Computing endpoints to the MCU This enables you to have software applications running on a remote computer added to a conference For example if a speaker has a set of slides to present during a conference you can add them as a VNC endpoint After entering the settings click Add endpoint Field Field Description Name Identifies the name of the computer used for the VNC application VNC endpoint Host name or Specifies the IP address or host name of the computer used for the VNC application VNC endpoint IP address Port Indicates the
60. h meeting certain endpoints are automatically called Calling pre configured participants when at least one other participant is present is most appropriate for permanent conferences such conferences are typically un attended for much of the time and it may only make sense to invite pre configured participants when others are present See Configuring Streaming Settings for additional information The current time on the MCU is determined by the settings in the Status gt General page which can only be modified by the administrator See Displaying General Status for additional information These fields are not available or necessary for conferences set to permanent Enables regularly scheduled occurrence of the conference Adding Pre Configured Endpoints You can choose to pre configure participants to be part of a conference These participants will be automatically invited into the conference by the MCU This is useful if you regularly invite the same participants into a conference To add pre configured endpoints press Pre configured participants this button may also show a number in parentheses to indicate the number of participants currently pre configured Refer to Adding participants for more details Related Topics e Displaying Conference Lists e Adding participants e Displaying Gatekeeper Settings e Configuring Streaming Settings e Displaying General Status Copyright c Codia
61. hen you have finished you must press Update IP configuration to make any changes take effect Port enabled Host name IP configuration Field Description Specifies whether the port is enabled or disabled When enabled the port will allow IP traffic to flow when disabled IP traffic will not pass into or out of the MCU on this port Specifies a name for the MCU Specifies whether the MCU obtains its own IP address for this port automatically via DHCP Dynamic Host Configuration Protocol or whether you want to specify fixed values Manual Configuration IP address Subnet mask Default gateway Name server DNS Identifies the dot separated IPv4 address for this port for example 192 168 4 45 Identifies the subnet mask required for the IP address you wish to use for example 255 255 255 0 Identifies the IP address of the default gateway on this subnet for example 192 168 4 1 Identifies the IP address of the name server Copyright c Codian Ltd 2003 2005 Usage Tips Port A can never be disabled as it is the primary interface of the MCU Port B may be enabled only if the Video firewall feature is enabled this requires a feature activation key see Upgrading the firmware Depending on your network configuration you may be able to use this host name to communicate with the MCU without needing to know its IP address Only manual IP configuration may be used with Port B Press the Ren
62. higher traffic rate or that endpoint s video stream s position in the active conference compositions does not require it For example if all participants in the conference were watching a single participant at full screen no other participants video streams would be needed at all So the MCU would request that those streams were sent at a low bit rate in order to avoid needless use of network bandwidth This value does not represents packets in which the actual video data in the packets is in error A smaller number implies that the MCU prioritizes sending quality video at the expense of a lower frame rate A larger number implies that the MCU is prepared to send lower quality video at a higher frame rate Page 45 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Control statistics provide information about the control channels that are established in order that the endpoints can exchange information about the voice and video streams Real Time Control Protocol RTCP packets Refer to the table below for additional information Field Description Usage Tips Receive Displays the IP address and port to which RTCP address Real Time Control Protocol packets are being sent for the audio and video streams Receiver Displays a count of the number of receiver A single RTCP packet may contain more than reports report type RTCP packets seen by the MCU one report of more than one type These are generall
63. his participant has deliberately not been entered into The MCU will have not opened a video channel to the remote endpoint and will be discarding any video being received from it and will thus be treating it effectively as an audio only endpoint Video receive and transmit capacity exceeded Video receive capacity exceeded Video transmit capacity exceeded Indicates that although there are fewer video participants than the upper limit allowed an internal video limit has been reached The MCU is unable to establish a video channel in either the receive or transmit direction No audio or video transmission possible No audio transmission possible No video transmission possible Indicates that the MCU has been unable to establish an audio or video channel to the remote endpoint or perhaps both Endpoint audio and video channels rejected Endpoint audio channel rejected Endpoint video channel rejected Indicates that the MCU is unable to open a channel with the codec the endpoint is trying to transmit Displays a sample still video capture of the participant Version 1 1 2 February 2005 If this column is selected as the sorting field see Sorting Lists the listing is ordered according to when the participants connected to the conference User names only display if the participant list is being viewed by an administrator as only administrators have access to the configured user database This is because the MCU ha
64. icense from Spirit Corporation Lua Lua 5 0 license Copyright 2003 2004 Tecgraf PUC Rio Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions 1 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE DHCP Copyright 2004 Internet Systems Consortium Inc ISC Copyright 1995 2003 Internet Software Consortium All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyri
65. icipants e Important Participants Combined with View Focus e Clipped Panes e Video Streams vs Fixed Bitmap Images e Muted Participants Big Panes vs Small Panes This layout can be seen as the most traditional video conferencing view Each participant displayed is shown in the same sized pane as the other participants If there are more than 4 participants to show then the four most significant the four loudest should be displayed with one pane each mia EZ SSS pa r T m By contrast these example layouts have some larger panes and the participants shown in those panes are seen as more significant than the other contributors When allocating participants to panes the MCU always fills the largest panes first If there are more participants than panes then there will never be empty big panes and non empty small panes To reduce the number of view changes when different participants speak for example when people change from being active speakers to inactive contributors the MCU duplicates participant views for layouts with more than four small panes This reduces the impact of audio volume changes on the composed layout while not needlessly wasting view space However it is possible to configure the MCU not to duplicate participant views in this way if so desired see Configuring Global Conference Settings For the three example layouts shown above the participant s shown in the large pane s of the first
66. ighest number of contributing participants who have been in the conference at the same time Displays the current number of streaming participants for the conference This value displays only while the conference is active Displays the highest number of streaming participants who have been in the conference at the same time Related Topics e Adding Participants e Viewing Conference Participant List Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Page 47 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Sending messages to individual participants Sending Messages to I ndividual Participants You can send a short text message to a specific participant currently in the conference by choosing 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Send message tab This message appears overlaid on the participant s view even if the participant is viewing the conference via streaming Field Description Usage Tips Message text Enter the message to send to this participant Messages must be fewer than 256 characters but depending on the viewing screen messages at the higher end of this limit might not display properly So consider limiting messages to about 180 characters Also messages longer than 256 characters will not be truncated they will
67. ill never appear in any of the small panes even if there are free slots available They may still appear in larger panes however for example if the view focus is manually changed to show their video See Understanding How Participants Display in Layout Views for more details When using a conference view with some large and some small panes the MCU will typically duplicate in a small pane the video of a participant shown in a large pane This is done to minimise the switching of small panes in response to changes of participant focus in the large pane If you would prefer not to duplicate participants in small panes in this way check this option For more details of view layouts see Understanding How Participants Display in Layout Views When a layout change occurs the MCU waits at least this long before changing participants positions even if the relative volume of the different participants is changing faster than this setting On view layouts with one or more focused panes for example layouts in which some panes are bigger than others you can change which participants are shown in the primary focused pane through use of the left and right Far End Camera Controls or the MCU s web based interface When cycling through participants for the primary focused pane the MCU briefly suspends normal participant placing in order to avoid making too many distracting layout changes This is most often seen as a participa
68. in Description was scheduled or in the case of certain specialized types of conferences a name chosen automatically by the MCU when created Click the conference name to display detailed information about the conference and participants Description Provides additional information about the conference which can assist users joining conferences You can add the description when scheduling a conference If you do not add a description or the conference has not been scheduled in advance the Description displays one of the following e lt scheduled gt The conference has been scheduled in advance using the MCU web interface but the owner has not entered a description lt ad hoc gt The conference was created dynamically during an auto attendant session and will end when the last participant using the auto attendant exits the conference lt auto attendant gt This type of conference indicates that a participant is currently connected to the auto attendant and navigating the menus Copyright c Codian Ltd 2003 2005 Page 50 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Gatekeeper Displays the status of a conference with respect If the MCU can connect to an H 323 gatekeeper to its gatekeeper registration The possible each conference can be registered with that states are gatekeeper as a different directory number This allows users to dial directly into a particular conference i
69. ipants in active conferences Some complex video codecs such as H 264 use more video processing than others such as H 263 Thus if all participants are connected using simpler codec the number is more likely to directly correspond to the number of participants The information displays as A B C where A B Care e A the number of active incoming or outgoing video streams e B the maximum achieved number of active incoming or outgoing video streams e C the maximum allowable number of incoming or outgoing video streams varies by MCU model Video Displays information about the video being sent transmit from the MCU usage Incoming Displays the number of video streams being Values in parentheses indicate the maximum video streams received by the MCU allowable video streams incoming or outgoing which varies by MCU model Unicast indicates video streams sent directly to the MCU incoming or directly to the endpoints outgoing rather than multicast streams broadcast to the network and captured or sent by the MCU Outgoing Displays the number of video streams being sent video streams by the MCU Total Displays the total video data rate being received incoming by the MCU and the maximum allowable video incoming bandwidth is indicated in parentheses bandwidth Total Displays the total video data rate being sent by outgoing the MCU and the maximum allowable outgoing video bandwidth is indicated in pa
70. ips If no participants are currently important then this control will be unavailable If no participants are currently muted the un mute control will be unavailable If all participants are currently muted the mute control will be unavailable Page 32 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Disconnect If this conference was created ad hoc then ofa Disconnects all participants from the disconnecting all the participants will terminate conference the conference as well If all participants are watching the voice Selects voice switched view forall switched view then this control will be participants see Customizing a Participant s unavailable Layout View If no participants may control their own view Prevents participants from changing their layout the prevent control will be unavailable If own view layout from their endpoint all participants may control their own layout the allow control will be unavailable Allows participants to change their own view layout from their endpoint Previous Participants Refer to the table below to get details about the previous participant list To erase this list click Clear previous participants record Field Field Description Usage Tips Type Indicates whether the participant is an H 323 or VNC endpoint Participant Displays the name of the participant endpoint Controls A previous participant can only be re connected
71. leges are given to users with guest access 1 Go to Home gt Users 2 Click guest 3 Refer to the table below to determine the most appropriate settings for the user 4 After entering the settings click Update user settings Field Field Description More Information User ID Identifies the log in name that the user will use to access the MCU web browser Password Specifies any required password Re enter Verifies the required password password Privilege Displays the privilege level which is fixed at See User Privileges for detailed explanations level guest Guest access Restricts the features available to users rights configured with guest privileges Related Topics Copyright c Codian Ltd 2003 2005 Page 37 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 e User Types e User Privileges e Viewing User List e Adding and Updating Users e Updating Your Own Profile Copyright c Codian Ltd 2003 2005 Page 38 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing users gt User types User Types Version 1 1 2 February 2005 The MCU is pre configured with two basic user types admin and guest but you can also add other new users Refer to the table below for descriptions of the available user types User Type Description System Defined The MCU must have at least one configured user with administrator privileges The MCU must have at least one
72. leted conferences Completed auto attendants Active conference participants Active streaming viewers Previous conference participants Video Status Field Description Displays the number of conferences that are currently configured on the MCU Displays the number of auto attendants that are currently in use If you dial in with an endpoint to the auto attendant this will go up by one It does not reflect the number of configured auto attendants Displays the number of conferences that were once active but are now not Displays the total number of calls into an auto attendant excluding any in progress If you call an auto attendant and enter into a conference or hang up the call this number increases by one Displays the number of people currently in conferences Displays the number of people currently watching conferences via a streaming application such as Apple Quicktime or RealPlayer Displays the number of people who were previously participating in a conference since the last time the MCU restarted Video status displays an overview of current video resource use Field Description Usage Tips Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Page 69 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Video receive Displays information about the incoming video These values might not correspond directly to usage stream to the MCU the number of partic
73. ls using the table below for reference When you are satisfied with the details entered press Add IP route to make the addition If the route already exists or aliases overlaps an existing route you will be prompted to correct the problem and try again IP address mask length Field Description Use these fields to define the type of IP addresses to which this route applies The IP address pattern must be in the dot separated IPv4 format while the mask length is chosen from a drop down list The mask field specifies how many bits of the address are fixed unfixed bits must be set to zero in the address specified Use this field to control how packets destined for addresses matching the specified pattern are routed You may select Port A Port B or Gateway If the latter option is selected you must specify the IP address of the gateway you wish packets to be directed to Viewing and deleting existing IP routes Usage Tips To route all IP addresses in the range 192 168 4 128 to 192 168 4 255 for example specify the IP address as 192 168 4 128 and the mask length as 25 to indicate that all but the last seven bits address are fixed Selecting Port A results in matching packets being routed to Port A s default gateway see Configuring Network Settings Selecting Port B will cause matching packets to be routed to Port B s default gateway If Ethernet Port B is disabled the option to route packets to Port B will
74. m layout Participant custom layout Controls Focused participant Related Topics Gives prominence to two participants in the center of the view while showing smaller versions of other participants video streams above and below Click Edit to choose or create a custom layout to be used by any participant Click Edit to choose a pre configured custom layout from for this participant Prevents this participant from changing their own conference layout using the far end camera controls on their video endpoint Allows this participant to control their own conference view Indicates which participant appears in the largest pane e Viewing Conference Participants List e Understanding How Participants Display in Layout Views e Customizing Layout Views e Selecting a Custom Participant Layout e Using an Auto Attendant Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 This view is useful for observing a dialog between two participants or for viewing slides and a presenter See Customizing Layout Views See Selecting a Custom Participant Layout A participant can still change their layout view using the web interface This setting can be over written if a participant is identified as important on the Conference Participants List see Viewing _ Conference Participants List Page 23 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing co
75. messages generated by the MCU Capture filter allows you to change the level of detail to collect in the traces You should not modify this setting unless instructed to do so by a Codian support professional Display filter allows you to view or highlight stored event log entries Syslog allows you to view all networking related events H 323 log allows you to view all H 323 events In addition to the logs described above the MCU can also store Call Detail Records CDR which may be used to auditing and billing purposes The CDR log is accessed via the Event Log pages See Working with Call Detail Records for more details Related Topics Working with Call Detail Records Copyright c Codian Ltd 2003 2005 Page 81 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Advanced topics gt Working with Call Detail Records Working with Call Detail Records The MCU is able to generate Call Detail Records CDR which may be used to auditing and billing purposes When logging is enabled records are generated whenever a conference starts or finishes when participants join and leave conferences and so forth To view and control the CDR log go to Home gt Events and click on the CDR log tab Refer to the tables below for details of the options available and for a description of the information displayed e Call Detail Record log controls e Call Detail Record log Call D
76. n 1 1 2 February 2005 Help contents gt Managing conferences gt Creating auto attendants gt Adding a custom auto attendant banner Adding a Custom Banner You can add a custom background image to any auto attendant configured on the MCU Follow these steps to add a conference 1 Go to Home gt Conferences oe Field Click the Auto attendants tab Click the name of a pre configured auto attendant Click the Banner tab Refer to the table below to determine the most appropriate settings Field Description Auto attendant banner Default Specific to this auto attendant Banner upload Banner for this auto attendant Background colour Chooses the default Codian MCU graphic to use for your banner Displays the custom banner identified for this auto attendant Click Remove banner to remove this graphic as the banner Click Update after uploading a new graphic Specifies the custom graphic to be used for a banner Click Browse to locate the file on your hard drive Sets a custom background color Enter the color values in each field Click Upload new file to display Related Topics e Viewing the Auto Attendant List e Adding and Updating an Auto Attendant Copyright c Codian Ltd 2003 2005 Usage Tips Nothing displays here until you upload the custom graphic as described below The image file must be GIF or Windows BMP format with a maximum size of 352 x 64 pixels Page 7
77. n Ltd 2003 2005 Page 57 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Configuring streaming settings Configuring Streaming Settings You can configure the MCU to support either or both of unicast or multicast streaming Unicast streaming involves a direct connection between the MCU and the individual user Multicast streaming involves transmitting a single copy of the video or audio stream to multiple recipients When choosing to support multicast streaming ensure that your network has been properly configured to avoid network flooding To access these settings choose Home gt Settings gt Streaming e Unicast Streaming Settings e Multicast Streaming Settings Unicast Streaming Settings Refer to this table for assistance configuring the unicast streaming settings After making any configuration changes click Apply changes Unicast streaming allowed Unicast streaming codec Unicast bit rates allowed Field Description Controls the ability to stream conferences using unicast Identifies which video codec will be used for unicast streaming Identifies which bit rates will be available to view unicast streams Multicast Streaming Settings Usage Tips If this setting is enabled you can modify unicast streaming on a per conference basis from the individual conference configuration page Conferences can be configur
78. name server specifies the IP address to which the MCU will send requests to look up unrecognised host names in order to determine their corresponding IP addresses Only one name server and associated secondary name server may be used even though different name servers may have been configured for Ports A and B Use this option to decide which port s name server configuration to use as the unit s name server IP services configuration Usage Tips If Ethernet Port B is disabled it will not be possible to specify that port as the default gateway preference Selecting Port B as default gateway preference then disabling Port B will cause the preference to revert to Port A If Ethernet Port B is disabled it will not be possible to specify that port as the name server preference Selecting Port B as name server preference then disabling Port B will cause the preference to revert to Port A Use this table to control the type of services that may be accessed via Ethernet Ports A and B You might use this if one port is connected to a network outside your organisation s firewall and you wish to restrict the level of access that external users are entitled to for example by disabling FTP access via Port B Refer to the table below for more details Field Description Use this option to enable or disable FTP access on the appropriate port Copyright c Codian Ltd 2003 2005 Usage Tips FTP can be used to upload and downlo
79. nferences gt Managing participants Managing Participants You can view detailed information about conference participants Customizing a Participant s Layout Display Controlling the Near End Camera Managing Participant s Audio Signals Creating a Custom Participant View Displaying Statistics for a Participant Sending Messages to One Participant Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Page 24 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Controlling the near end camera Controlling the Near End Camera You can control the viewing angle zoom and focus of the camera on your video endpoint You can customize this view by choosing this option 1 Go to Home gt Conferences 2 Click a Conference name and then click on a participant s name 3 Click the Camera tab Movement Video mute Field Description Click on one of the directional arrows to change the view direction of the camera Click on one of the magnifying options to zoom the view in or out Click on one of the adjustment options to improve the clarity of the image Usage Tips Not all endpoints will respond to these controls In particular endpoints with fixed cameras such as most webcams Not all endpoints will respond to the zoom controls possibly including those that do respond to
80. nfigured select either Gateway or MCU as appropriate Copyright c Codian Ltd 2003 2005 Page 54 of 85 Codian MCU 4200 Series User Manual Prefix for MCU registrations Mandatory H 323 id to register MCU service prefix Specifies an optional group of digits that are added to the beginning of each conference or auto attendant s numeric identifier before registering it with the H 323 gatekeeper Use this field to specify an identifier that the MCU can use to register itself with the H 323 gatekeeper Use this field to specify a group of digits which the H 323 gatekeeper may use to identify calls to be routed to the MCU Gatekeeper Status Version 1 1 2 February 2005 Conferences and auto attendants registered with a gatekeeper have a Numeric identifier The numeric identifier is a unique sequence of digits entered from a video conferencing endpoint to connect directly to the conference or auto attendant This eliminates the need for users to navigate additional menus or to know the IP address of the MCU To usefully partition the dialing space you might need to ensure that all registrations from a single MCU start with the same sequence of digits Using registration prefixes also can benefit large scale dial plan changes For example you can change all MCU registrations to begin with 121 instead of 11 by changing a single MCU configuration field rather than individually amending every conference
81. nstead of connecting first to the MCU s auto attendant and navigating the menu system e n a This conference is not configured to be registered with the gatekeeper it thus has no applicable registration status For tips on configuring gatekeepers see e Registering Gatekeeper Settings This conference is in the process of registering with the gatekeeper e Deregistering The conference is in the process of unregistering with the gatekeeper This might occur if o Gatekeeper registration has been turned off either for that conference only or for the entire MCU o The configured gatekeeper has just been changed and the MCU is in the process of unregistering from the previous gatekeeper before registering its conferences with the new one e Re registration pending Retry timeout If the MCU fails to register a conference with the gatekeeper it enters these states temporarily before re attempting the registration e lt number gt The conference has been registered successfully with the gatekeeper and can be contacted using the number indicated e lt no id set gt The conference is configured to register with a gatekeeper but has not had a numeric identifier set Participants Displays the number of currently active contributors to the conference This value does not include streaming viewers or any other endpoints that are viewing only and not contributing any media to the conference If a conference is pr
82. nt being in two large view panes simultaneously for a short time Regardless of the number of conference participants the MCU normally mixes the audio from the four loudest speakers and this is what each conference participant hears Page 19 of 85 Codian MCU 4200 Series User Manual Incoming calls to unknown Sets the default action when endpoints call into the MCU using an unknown E 164 number ie one the does not correspond to any configured E 164 number conference Require H 323 gatekeeper callers to enter PIN e Default auto attendant The endpoint will enter the default auto attendant from which they may join existing conferences or potentially create a new conference see Using an Auto Attendant This behaviour is the same as if the endpoint had called the MCU using its IP address rather than an E 164 number e Disconnect caller Endpoints are not allowed to call unknown E 164 numbers and the call will be terminated e Create new conference A new conference will be created with the E 164 number called as its numeric identifier The endpoint automatically joins this new conference Instructs the MCU to request conference participants dialing into protected conferences using an E 164 number via an H 323 gatekeeper to enter a PIN before they may join the conference Related Topics e Controlling the Conference Views e Conference List Copyright c Codian Ltd 2003 2005 Version 1 1 2 Fe
83. o endpoints Enables the MCU to send bandwidth control messages to optimize the video bandwidth being used Enables the MCU to request that the endpoint send lower speed video if it fails to receive all the packets which comprise the far end s video stream Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Usage Tips When communicating with a H 323 endpoint the MCU receives a list of supported audio codecs from the endpoint The MCU chooses an audio codec from those available and sends audio data to the endpoint in that format The G 711 codec is used for streaming as well as for communication with H 323 endpoints so disabling it also disables audio for streaming viewers When communicating with a H 323 endpoint the MCU receives a list of supported video codecs from the endpoint The MCU chooses a video codec from those available and sends video data to the endpoint in that format NTSC is typically used in North America while PAL is typically used in the UK and Europe Setting this field to match the most common type of endpoint used with the MCU will improve the smoothness of the video sent by the MCU to the endpoints Note that the MCU will accept video with either frame rate regardless of how this setting is configured Typically you only need to set this value to lower than the default 1400 bytes if there was a known packet size restriction in the path between the MCU and potential c
84. o add an additional MCU to better handle your video conferencing needs Also the total load may increase during periods of peak conference use A low video load with high audio load implies that most of the conference participants have connected with audio only endpoints System time New time Allows you to set a new time on the MCU Click Change system time after modifying this value New date Allows you to set a new date on the MCU Click Change system time after modifying this value Related Topics e Displaying Conference Status e Displaying Hardware Health Status Copyright c Codian Ltd 2003 2005 Page 68 of 85 Codian MCU 4200 Series User Manual Help contents gt Displaying system status gt Displaying conference status Displaying Conference Status The Conference Status displays the status of active and completed conferences and video and audio processing To access this information go to Home gt Status gt Conferences Many of the fields show the current value the highest value attained in parentheses and the maximum value the field may take To reset the maximum values click Reset maximum values Refer to the table below for assistance in interpreting the information displayed e Conference Status e Video Status e Audio Status Conference Status Conference status displays an overview of active and completed conferences Field Active conferences Active auto attendants Comp
85. oin another conference you will need to make a new call to the auto attendant Related Topics Copyright c Codian Ltd 2003 2005 Page 9 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 e Displaying Conference Lists e Calling into Conferences e Watching Conferences Streaming e Using In Conference Features e Being Invited to a Conference Copyright c Codian Ltd 2003 2005 Page 10 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Using in conference features from video endpoints Using I n Conference Features with Video Endpoints Once you join a conference you can control many conference features directly from your video endpoint For information about in conference features using the web interface see Controlling In Conference Features e Controlling Conference Views e Understanding Participants Status e Using Far End Camera Controls Controlling Conference Views Your video endpoint typically has navigation keys such as up down and left right on a keyboard or remote control that allow you to control the camera viewing angles When connected to a conference you can also use these controls to scroll through participants and conference layout formats see Understanding How Participants Display in Layout Views Understanding Conference Views When you join a conference you
86. onference will view the conference with this custom layout rather than one of the default views see Customizing a Participant s Layout Display To force all participants to use this layout click Switch all participants to this view Available layouts Displays all pre configured conferences that are available Click a layout to select it and make it available Related Topics e Customizing a Participant s Layout Display e Understanding How Participants Display in Layout Views Copyright c Codian Ltd 2003 2005 Usage Tips When you click a new layout from the Available layouts Enabled is automatically chosen with the most recent layout selected If a participant has chosen to use a custom conference layout see Customizing a Participant s Layout Display their view will automatically update and switch to the new view You can only select one custom layout at a time Page 21 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Customizing a participant s layout view Customizing a Participant s Layout View Every person viewing a conference whether they are contributing video of their own or using streaming to watch other participants sees a conference layout view This view divides the video screen into a collection of panes with participants video streams displayed in those panes You can customiz
87. onnected endpoints Video streams generally contain packets of different lengths This parameter only sets the maximum size of a transmitted network datagram The MCU optimally splits the video stream into packets of this size or smaller Thus most transmitted packets will not reach this maximum size The MCU can send these messages to H 323 endpoints requesting that the bandwidth of the video that they are sending be decreased or increased up to the maximum bandwidth of the channel If the participant is very prominent then the MCU will ask the endpoint to send video at a high bandwidth If the participant is not being viewed at all or only being viewed in very small view panes the MCU will request that the video is sent at a lower rate to conserve network bandwidth The MCU can send these messages to H 323 endpoints requesting that the bandwidth of the video that they are sending be decreased based on the quality of video received by the MCU If there is a bandwidth limitation in the path between the endpoint and the MCU it is better for the MCU to receive every packet of a lower rate stream than to miss some packets of a higher rate stream Page 18 of 85 Codian MCU 4200 Series User Manual Video transmit size optimization Don t see yourself in small panes Don t duplicate in small panes Voice activation switching interval Focus change switching interval Minimum voice re mixing interval
88. options Create New Conference This option enables you to start a new conference that takes place immediately an ad hoc conference When creating this conference you ll need to add a conference ID and optional PIN to restrict access to the conference Other participants are then free to join the conference as they would any other for example by using the auto attendant or by calling in directly see Calling into Conferences Your system administrator can disable this option so it may not be available for all participants Join a Conference All permanent conferences or conferences scheduled to take place at this time display here listed by the conference name Your system administrator can limit the conferences that display here So if you do not see the conference you want to join verify the conference name start time and finally verify that your system administrator has enabled the conference here Access Other Auto Attendant Menus Your system administrator may allow this auto attendant to access additional auto attendants giving you access to additional conferences Participating in the Conference Once you join a conference the in conference controls and features are the same regardless how you joined the conference see Using In Conference Features Leaving a Conference To exit a conference that you have joined using the auto attendant simply hang up You cannot return to the main menu So if you need to j
89. or if you cannot see the speaker To do this 1 Change the camera control to far 2 Select the largest displayed participant pane 3 Press Zoom The far end camera control icon appears and you can now control the far end camera 4 Refer to the table below for assistance interpreting the icons that appear on screen Icon Icon Description Copyright c Codian Ltd 2003 2005 Page 12 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 You are now controlling the viewing angle of the far end video camera You are moving the remote far end camera down You are moving the far end video camera up You are moving the far end video camera to the left You are moving the far end video camera to the right You are zooming in with the far end video camera You are zooming out with the far end video camera Related Topics e Displaying Conference Lists e Calling into Conferences e Using an Auto Attendant e Watching Conferences Streaming e Being Invited to a Conference e Understanding How Participants Display in Layout Views Copyright c Codian Ltd 2003 2005 Page 13 of 85 Codian MCU 4200 Series User Manual Help contents gt Managing conferences gt Controlling in conference features Controlling In Conference Features You can control many conference features from the MCU web browser Adding Participants Viewing Participants List Customizing
90. otected by a PIN the number of participants is hidden until the PIN is entered In this case the Participants displays as lt PIN required gt Start time Displays when the conference began If the conference started before today the date also displays Time Display how long the conference still has to run Only displays for conferences with limited remaining If the conference does not have a limited durations duration this column displays as lt forever gt Scheduled Conferences Scheduled conferences are either in progress or are yet to start You can review this list and make some changes to it e To remove a scheduled conference select the conference see Checkboxes and click Delete selected e To schedule a new conference click Add new conference see Adding and Updating Conferences Field Description More Information Copyright c Codian Ltd 2003 2005 Page 51 of 85 Codian MCU 4200 Series User Manual Name Numeric Security Participants Start time End time Displays the name of the conference which is either the name entered when the conference was scheduled or in the case of certain specialized types of conferences a name chosen automatically by the MCU at creation time Displays the number that you can dial to join the conference Indicates whether a PIN is required to join the conference Displays the number of currently active contributors to the conference This value does no
91. playing Conference Lists e Using an Auto Attendant e Watching Conferences Streaming e Using In Conference Features from Video Endpoints e Being Invited to a Conference e Understanding How Participants Display in Layout Views Copyright c Codian Ltd 2003 2005 Page 8 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Using an auto attendant Using an Auto Attendant Your system administrator may have set up an auto attendant for you to use to join conferences An auto attendant presents you with a series of menus from which you can choose a conference to join Calling an Auto Attendant There are typically two different ways to call an auto attendant using your video endpoint Your system administrator should provide you with information about which method you should use e Enter the IP address or host name of the MCU device e Dial using a standard E 164 phone number Accessing the Main Menu Once you successfully connect to the MCU the main menu displays on your video screen and you should also hear the audio instructions playing Navigate the auto attendant using the Far End Camera Controls FECC on your video endpoint Use the up and down controls to highlight the option or item you require use right to make your selection To return to previous a previous menu from a sub menu use left Typically you will have these
92. pyright c Codian Ltd 2003 2005 Page 11 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 display in the larger panes on the video screen You do this by selecting the participant following these steps Change the camera control to far Choose a variable size pane layout view Use the left right navigation keys to scroll through the participants me ee ee Refer to the table below for assistance interpreting the icons that appear on screen Icon Description You are scrolling through the participant list in a counter clockwise direction You are scrolling through the participant list in a clockwise direction Speaking participant has the focus Understanding Participants Status During the conference various icons might appear in the pane of specific participants Refer to the table below for assistance interpreting these icons Icon Description This participant has been given priority in the layout views A participant is made important using controls on the MCU web pages The audio quality from this participant is poor The audio quality from this participant is good The video quality from this participant is poor The video quality from this participant is good Using Far End Camera Controls While in a conference you might need to change the camera settings for one of the conference participants For example if you want to zoom in on a particular speaker in a large group
93. re today the date also displays Displays when the conference ended Related Topics e Viewing Conference Participant List e Adding and Updating Conferences Copyright c Codian Ltd 2003 2005 More Information Specialized conference types are described in the Description field Click the conference name to display detailed information about the conference and participants Page 52 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Using streaming to watch conferences Using Streaming to View Conferences The Codian MCU supports streaming which involves sending conference media audio and video to a remote computer allowing the user to watch and listen to a conference The media flows in just one direction So it is not possible to actually contribute to a conference via streaming To view a conference using streaming go to Home gt Conferences and click Watch next to an active conference Refer to the table below for tips Embedded unicast streaming Displays video in a window within the web browser window Refer to the table below to choose the most appropriate settings for your needs Field Description Bandwidth Indicates the preferred bandwidth to use for streaming video Viewer Specifies the viewer to use for streaming video Click Start streaming to display the conference More Information Consider
94. rent packet size in milliseconds if known Displays the IP address and port from which the media is originating Displays the apparent variation in arrival time from that expected for the media packets in milliseconds The current jitter buffer also displays in parentheses Represents the audio volume originating from the endpoint Displays the number of audio packets destined for the MCU from this endpoint Displays the number of packet errors including sequence errors packets of the wrong type and so on Displays frame errors as A B where A is the number of frame errors and B is the total number of frames received Displays the audio codec being sent from the MCU to the endpoint along with the chosen packet size in milliseconds Displays the IP address and port to which the media is being sent Displays a count of the number of packets that have been sent from the MCU to the endpoint Displays the type of codec in use and the size of the picture that the MCU is receiving from the specific participant If the picture is a standard size CIF QCIF 4CIF SIF then this is shown in parentheses afterwards Copyright c Codian Ltd 2003 2005 Usage Tips You should expect to see small values for this setting Consistently large numbers typically imply potential network problems The jitter buffer shows the current playout delay added to the media to accommodate the packet arrival jitter Large jitter values indi
95. rentheses bandwidth Audio Status Audio status displays an overview of current audio resource use Field Description Usage Tips Audio Displays information about the incoming audio These values might not correspond directly to receive usage stream to the MCU the number of audio participants in active conferences Some complex audio codecs require more audio processing than others Thus if all participants are connected using simpler codec the number is more likely to directly correspond to the number of audio participants The information displays as A B C where A B Care e A the number of active incoming or outgoing audio streams B the maximum achieved number of active incoming or outgoing audio streams C the maximum allowable number of incoming or outgoing audio streams varies by MCU model Copyright c Codian Ltd 2003 2005 Page 70 of 85 Codian MCU 4200 Series User Manual Audio transmit usage Complex non G 711 audio participants Incoming audio streams Outgoing audio streams Displays information about the outgoing audio stream to the MCU Displays active non G 711 audio participants Displays the number of audio streams being received by the MCU Displays the number of audio streams being sent by the MCU Related Topics e Displaying General Status e Displaying Hardware Health Status Copyright c Codian Ltd 2003 2005 Version 1 1 2 Fe
96. rface primarily displays static information that represents a snapshot of the status when the page was requested or refreshed However the information on the pages do not automatically update Instead you can just click the Refresh button on your web browser to display that latest information For example if you are viewing the Conference List it will not automatically update to reflect people joining or leaving that conference Working with Tables Most of the MCU configuration and status information display in tables which typically resemble the following Delete selected Add new entry Page 123 Address a sample name 224 2 127 254 Responding normally building bridges 10 2 1 47 Responding normally middle entry 224 2 127 254 Responding normally 224 2 127 254 Responding normally 224 2 127 254 Responding normally Delete selected Add new entry Page 12 3 The significant controls in tables include e Checkboxes e Hyperlinks e Sorting Icons e Page Indicators e Buttons Checkboxes Copyright c Codian Ltd 2003 2005 Page 5 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Clicking in the checkboxes next to items indicates that you want to apply an operation to E item 1 those items You can select each item individually but sometimes you might want to apply the same operation to many items simultaneously For example you might do this to invite C 3 several endpoints into a conference a
97. rticipant View o Displaying Statistics for a Participant o Sending Messages to Individual Participants e Creating Auto Attendants o Viewing the Auto Attendant List o Adding and Updating an Auto Attendant o Adding a Custom Banner Managing Endpoints Copyright c Codian Ltd 2003 2005 Page 2 of 85 Codian MCU 4200 Series User Manual e Displaying Endpoint List e Adding an H 323 Endpoint e Adding a VNC Endpoint Managing Gateways e Displaying Gateway List e Adding and Updating Gateways Managing Users e User Types e User Privileges e Viewing the User List e Adding and Updating Users e Modifying System Defined Users e Updating Your Own Profile Configuring the MCU e Configuring Network Settings e Configuring IP Routing settings e Configuring Global Conference Settings e Configuring the Gatekeeper Settings e Configuring Streaming Settings e Upgrading the Firmware Displaying System Status e Displaying General Status e Displaying Conference Status e Displaying Hardware Health Status Advanced Topics e Working with the Event Logs e Working with Call Detail Records Further Information e Contact Details and License Information Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 Page 3 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents
98. s a limit on the number of video endpoints which may be simultaneously active and that limit has been reached Beyond this limit however a certain number of audio only participants can be supported and so until this second higher limit has been reached new endpoints can connect but not view or contribute video streams This can happen because of the relative costs of different channels For instance while the MCU 4210 can support 20 video participants video channels at high resolutions namely 4CIF and above count as more that one unit This occurs when the MCU cannot find a common codec with the endpoint This typically occurs if one or more of the MCU s transmit codec options has been disabled Click the picture to update it All participant Controls Although you may use the controls described above to affect one participant at a time for example to mute that participant s audio or to make them important you may wish to affect all participants at once The all participant controls permit you to do this Note that you may continue to use the per participant controls in conjunction with the all participant controls Refer to the table below for details of the controls available Importance Field Description Wi Makes all participants unimportant w Prevents others from hearing any participant mute Allows others to hear all participants audio un mute Copyright c Codian Ltd 2003 2005 Usage T
99. should take care to avoid this situation Current I P status This table shows the current default gateway and name server s for Ethernet Ports A and B No fields can be changed and are provided for reference when configuring the other parameters described in the sections above Related Topics e Configuring Network Settings e Upgrading the Firmware Copyright c Codian Ltd 2003 2005 Page 67 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Displaying system status gt Displaying general status Displaying General Status The General Status displays an overview of the MCU status To access this information go to Home gt Status gt General To reset these values click Clear Refer to the table below for assistance in interpreting the information displayed general state of the MCU Field Field Description System status Model Indicates specific Codian MCU model Serial Shows the unique serial number of the MCU number Software Displays installed firmware version version Build Displays build version of installed firmware Up time Displays time since the last restart of the MCU Current time Displays current time Host name Displays the host name assigned to the MCU IP address Displays the IP address assigned to the MCU Media Displays an overview of the current processing load on the MCU processing load If the total load is consistently high you might need t
100. st Seen conditions Related Topics e Displaying General Status e Displaying Conference Status Copyright c Codian Ltd 2003 2005 Usage Tips e OK component is functioning properly e Out of spec Check with your support provider component might require service If the Worst Seen column displays Out or spec but Current Status is OK monitor the status regularly to verify that it was only a temporary condition e OK temperature of the MCU is within the appropriate range Out of spec Check the ambient temperature should be less than 34 degrees celsius and verify that the air vents are not blocked Critical temperature of MCU is too high An error also appears in the event log indicating that the system will shutdown in 60 seconds if the condition persists If the Worst Seen column displays Out or spec but Current Status is OK monitor the status regularly to verify that it was only a temporary condition Page 72 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Joining and viewing conferences gt Being invited to a conference Being I nvited to a Conference If your video endpoint has been configured with the MCU other conference participants can invite you to in progress conference calls Depending on how your video endpoint is configured an incoming video call might ring through to your regular phone or to your video endpoint see
101. t Endpoints gt Add H 323 This makes it easier to add endpoints to conferences because you can choose its name from a list rather than by its network address The MCU can also call a configured endpoint to add it to a conference Refer to the table below for tips on adding an H 323 endpoint to the MCU After entering the settings click Add endpoint Field Field Description Usage Tips Name Identifies the name of the endpoint Address Displays the IP address host name or an E 164 address phone number Gateway Identifies the gateway through which the endpoint connects Preferred Identifies the network capacity measured in bits These settings take priority over the Default bandwidth per second used by the media channels bandwidth from MCU setting configured in the from MCU established by the MCU to a single participant global Conference settings see Conference Settings Preferred Sets the bandwidth that the endpoint will These settings take priority over the Default bandwidth to advertise to the MCU when it calls it bandwidth to MCU setting configured in the MCU global Conference settings see Conference Settings Conference membership This table shows which conferences this configured endpoint is a member of if any The list will include membership details for any currently active conferences as well as for scheduled conferences in which this participant is a pre configured member see Adding participants
102. t include streaming viewers or any other endpoints that are viewing only and not contributing any media to the conference If a conference is protected by a PIN the number of participants is hidden until the PIN is entered In this case the Participants displays as lt PIN required gt Displays when the conference began If the conference started before today the date also displays Displays when the conference will end Completed Conferences Version 1 1 2 February 2005 Specialized conference types are described in the Description field Click the conference name to display detailed information about the conference and participants Completed conferences have finished and are not scheduled to repeat The default time until a conference is removed from this list is controlled by the Settings gt Conference see Conference Settings for tips settings but you can manually force the conferences to be purged e To remove specific conferences from the list select the conferences see Checkboxes and click Purge selected e To remove all conferences from the list click Purge all Start time End time Field Description Displays the name of the conference which is either the name entered when the conference was scheduled or in the case of certain specialized types of conferences a name chosen automatically by the MCU at creation time Displays when the conference began If the conference started befo
103. t is connected Both devices can send data to each You only need to select this option if you have other at the same time chosen manual Ethernet settings as described Half duplex above Only one device can send to the other at a time Ethernet Status Field Description Usage Tips Copyright c Codian Ltd 2003 2005 Page 61 of 85 Codian MCU 4200 Series User Manual Link status MAC address Packets sent Packets received Multicast packets sent Multicast packets received Total bytes sent Total bytes received Receive queue drops Collisions Transmit errors Receive errors Indicates whether this Ethernet port is connected to or disconnected from the network Shows the speed 10 100 1000 Mbit s of the network connection to the MCU on this port Shows the duplex mode full half duplex of the network connection to this port Shows the fixed hardware MAC Medium Access Control address of this port Displays a count of the total number of packets sent from this port by the MCU This includes all TCP and UDP traffic Displays a count of the total number of packets received by this port of the MCU This includes all TCP and UDP traffic These fields display further statistics for this port Related Topics e Configuring IP Routing settings e Upgrading the Firmware Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 This value is negotiated with the
104. t once rather than having to add them all separately item To do this select or unselect one checkbox then press the Shift key on your keyboard and C click on another checkbox All checkboxes between the first and last one will simultaneously item 3 be selected or unselected O You can also delete all selected items by clicking on the items you want to remove and item 4 pressing the Delete selected button a item 5 Hyperlinks In general when viewing items in the table you can click on the Name field to display a new window with detailed configuration information about that item Typically you can also change and save the configuration for that specific item from that window Sorting Lists A downward pointing arrow next to the a column heading indicates that the table is sorted by this category in ascending order For example this sample table is displaying the items sorted by name To sort by a different field click on its name for example Address or O a sample name Status O building bridges This shows the effect of clicking on the Name column heading when the table was sorted by already sorted by name The downward pointing arrow has changed to an upward pointing arrow and the names are now displayed in the opposite order with the latest in alphabetical zebra terms now at the top O xylophone Page Indicators If a table contains more entries than can be usefully displayed on a single screen those
105. t recently measured actual frame rate displays in parentheses Displays the number of broken frames verses the total number of video frames received Displays the codec size and type of video being sent from the MCU to the endpoint Displays the IP address and port of the device to which the MCU is sending video Displays the negotiated available bandwidth for the MCU to send video to the endpoint in Displays the bit rate the MCU is attempting to send at this moment which may be less than the channel bit rate which is an effective maximum The actual bit rate which is simply the measured rate of video data leaving the MCU displays in parentheses The number of video packets sent from the MCU to this endpoint Displays the negotiated frame rate from the endpoint The most recently measured actual frame rate displays in parentheses Displays a number that represents the tradeoff between video quality and frame rate Control Statistics Copyright c Codian Ltd 2003 2005 Version 1 1 2 February 2005 This value represents the maximum amount of video traffic that the remote endpoint will send to the MCU It may send less data than this if it does not need to use the full channel bit rate or the MCU has requested a lower rate but it should not send more This value might be less than the Channel bit rate if e the MCU detects that the network path to the remote endpoint has insufficient capacity to maintain a
106. t restart Banner Displays a thumbnail of the custom banner if one has been specified Related Topics e Adding and Updating an Auto Attendant e Adding a Custom Banner Copyright c Codian Ltd 2003 2005 Page 75 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Creating auto attendants gt Adding and updating an auto attendant Adding and Updating an Auto Attendant Auto attendants simplify the way participants can join conferences By calling an auto attendant using their video endpoint a participant can choose among menu items to join or start conferences No gateway or gatekeeper is required The auto attendant is configured on the MCU itself The information required to add or update an auto attendant is nearly identical Refer to these topics for details Adding an Auto Attendant Follow these steps to add an auto attendant 1 Go to Home gt Conferences Click the Auto attendants tab Click Add new auto attendant Refer to the table below to determine the most appropriate settings for the auto attendant Or op 3 TO After entering the settings click Add auto attendant Updating an Auto Attendant Follow these steps to update an existing auto attendant 1 Go to Home gt Conferences Click the Auto attendants tab Click the name of a pre configured auto attendant Refer to the table below to determine the settings to change for this auto a
107. the Movement controls Not all endpoints will respond to the focus controls possibly including those that do respond to the Movement controls You may not wish a participant to be visible in a conference for example if they are only supervising but not contributing The MCU allows this Refer to the table below details of the controls available Field Description Prevents others from seeing this participant s video in conference views mute Allows others to see this participant s video in conference views un mute Usage Tips This setting applies only to conference views The participant s video will still appear in the conference participant list see Viewing Conference Participants List and in the auto attendant if a conference is not PIN protected see Using an Auto Attendant Related Topics e Customizing a Participant s Layout Display e Managing Participant s Audio Signals e Creating Custom Layout e Displaying Participant s Statistics e Sending Messages to One Participant e Using an Auto Attendant Copyright c Codian Ltd 2003 2005 Page 25 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Managing participants gt Viewing a participant s audio signals Viewing a Participant s Audio Signals In general the audio settings are for advanced troubleshooting You can view these settings by selecting
108. they will not display at all You can disable this setting from Settings gt Conferences see Conference Settings Duration Indicates how long the message appears on the The default setting is 30 seconds To remove all participants video screens messages before they time out click Clear message Related Topics e Sending Messages to Individual Participants e Conference Settings Copyright c Codian Ltd 2003 2005 Page 49 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing conferences gt Displaying conference lists Displaying Conference Lists The Conference List displays information about active scheduled and completed conferences To access this list choose Home gt Conferences Review this information for explanations about the details that display e Active Conferences e Scheduled Conferences e Completed Conferences Active Conferences Active conferences are currently in progress For each conference the following information displays Field Description Usage Tips Displays conference streaming page This option See Using Streaming to View Conferences for is not necessarily available for every conference more information and some conferences may require a PIN to access this feature Displays the name of the conference which is Specialized conference types are described either the name entered when the conference below
109. tify if a more recent image is available Download the latest available image and save it to a local hard drive Unzip the image file Log on to the MCU web browser interface Go to Home gt Settings gt Upgrade Click on the Browse button to locate the unzipped file on your hard drive Osa oe BOT es ae IS Click the Upload software image button The browser begins uploading the file to the MCU and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the Main imagine upgrade completed 9 The upgrade status displays in the MCU software upgrade status field 10 Shutdown and restart the MCU Upgrading the Loader Software I mage Upgrades for the Loader software image are not typically available as often as upgrades to the main software image Follow these steps to upgrade this image 1 Check the Current version field to verify the currently installed version Log onto the Codian support pages to identify if a more recent image is available Download the latest available image and save it to a local hard drive Unzip the image file Click on the Browse button to locate the unzipped file on your hard drive OP i ce ea Click the Upload loader software button The browser begins uploading the file to the MCU and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the
110. tions are e None e Streaming only e Streaming plus conference read access Full conference access Associates an E 164 telephone number with the selected H 323 video endpoint Associates a pre configured H 323 endpoint with the user You can add an image to display when you join conferences in audio mode only Copyright c Codian Ltd 2003 2005 More Information Changing this field does not change your log in User ID This field is only available for the system guest account This limits the setup you will need to do each time you join a video conference When they use the defined phone calls placed through the MCU will automatically be set up as video calls using the designated video endpoint This field is not available for the system admin or guest accounts The network administrator must configure video endpoints so they re available for you to select This field is not available for the system admin or guest accounts Click Browse to locate the bitmap image on your hard drive Then click Send file to upload the image to the MCU Page 41 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Managing endpoints gt Displaying the endpoint list Displaying Endpoint List The Endpoint List displays all endpoints that have been configured within the MCU To add a new H 323 endpoint press Add H 323 To add a new VNC endpoint press Add VNC To delete confi
111. to join conferences by simply dialing a phone number Dialing in Using a Video Endpoint Your system administrator may have configured the MCU to allow you to use your video endpoint to directly dial the conference by dialing a phone number You will be required to enter the conference ID and PIN if required Or you may be able to dial by IP address and connect to the Auto Attendant Using an Auto Attendant for details Note that some video endpoints require that you activate the keypad before dialing For example you might need to press the key Dialing in Using an Audio only Phone If your phone system allows calls to the MCU you may use your regular phone to join conferences as an audio only contributor You must enter the conference ID and PIN if required If your regular phone number is linked to your video endpoint then when you use your phone to join a conference the video portion of the conference will automatically appear on your video endpoint s screen You can continue to use your regular phone for the audio portion of the conference The advantages to this method are that you are able to use the same method and phone to make video calls as you do traditional audio calls You also may have improved audio signaling However this method requires significant configuration and setup from the system administrator Your company s network may not have all the components available to support this method Related Topics e Dis
112. ttendant Oro g After updating the settings click Update auto attendant Field Field Description Usage Tips Auto attendant Name Identifies the name of the auto attendant H 323 Specifies the gatekeeper associated with this See Gatekeeper Settings for details gatekeeper id auto attendant Assigns a password to the auto attendant If you set a PIN all participants using the auto attendant will be required to enter this password Re enter PIN Verifies the password Creation of Enables participants to create new ad hoc Participants do not have as much control new conferences using the auto attendant creating conferences from the auto attendant conferences For example participants cannot schedule future conferences Accessible conferences All Enables all auto attendant participants to join conferences any conferences scheduled to start while they are using the auto attendant Selected Restricts the conferences available to be joined conferences by auto attendant participants Links to other auto attendants Default Identifies any other pre configured auto attendants that are accessible from this auto attendant Related Topics Copyright c Codian Ltd 2003 2005 Page 76 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 e Viewing the Auto Attendant List e Adding a Custom Banner Copyright c Codian Ltd 2003 2005 Page 77 of 85 Codian MCU 4200 Series User Manual Versio
113. will have a set of available layout options you can from which you can choose to display the conference participants Typically you can choose from two primary groupings of layouts e Same size Panes in these formats all conference participants display in the same size pane on the video screen and thus have the same level of focus or importance For example a conference with four participants might display each in a pane sized to be a quarter 1 4 the size of your video screen e Variable size Panes in these formats conference participants display in various pane sizes on the video screen depending on their importance For example a layout might display the participant who is speaking in a pane larger than the other conference participants Or you might choose to focus on a particular participant see Selecting Participants Choosing a Conference View To switch among available conference views 1 Change the camera control to far 2 Use the up down navigation keys to toggle through the available format options 3 Refer to the table below for assistance interpreting the icons that appear on screen Icon Description You are scrolling up through the layout views You are scrolling down through the layout views You have stopped scrolling through the layout views Selecting Participants When viewing a conference with a variable size pane see Variable size Panes you can choose which participant to Co
114. y sent by any device receiving RTP Real Time Protocol media from the network and are used for auditing bandwidth errors and so on by the MCU Sender Displays a count of the number of sender These are typically sent by any device that is reports report type RTCP packets sent by the MCU sending RTP media Displays a count of the number of reports seen by the MCU that are neither sender nor receiver reports Transmit Displays the IP address and port to which the address MCU is sending RTCP packets about this stream Packets sent Displays the number of packets sent Video Receive Displays the IP address and port to which RTCP address Real Time Control Protocol packets are being sent for the audio and video streams Receiver Displays a count of the number of receiver A single RTCP packet may contain more than reports report type RTCP packets seen by the MCU one report of more than one type These are generally sent by any device receiving RTP Real Time Protocol media from the network and are used for auditing bandwidth errors and so on by the MCU Displays a count of the number of sender These are typically sent by any device that is report type RTCP packets sent by the MCU sending RTP media Displays a count of the number of reports seen by the MCU that are neither sender nor receiver reports Transmit Displays the IP address and port to which the address MCU is sending RTCP packets about this stream Packets s
115. your network speed when choosing a bandwidth For example you might use 128k if you are connecting over ISDN or 384k over a T1 The streaming video may be delayed by approximately 4 10 seconds compared to the real time video Copyright c Codian Ltd 2003 2005 Page 53 of 85 Codian MCU 4200 Series User Manual Version 1 1 2 February 2005 Help contents gt Configuring the MCU gt Configuring gatekeeper settings Displaying Gatekeeper Settings You can configure the MCU to use a gatekeeper which can make it easier for end users to join conferences using directory numbers rather than requiring them to know the IP address or host name of the MCU Choose Home gt Settings gt Gatekeeper e Gatekeeper Settings e Gatekeeper Status Gatekeeper Settings Refer to this table for assistance configuring the gatekeeper settings After making any configuration changes click Apply Changes Field Description Usage Tips H 323 Enables the MCU to use an H 323 gatekeeper for If this is set to Disabled then no gatekeeper gatekeeper registration of numeric identifiers for its registrations will be attempted and existing usage conferences and or auto attendants registrations will be torn down regardless of other gatekeeper or per conference settings H 323 Identifies the network address of the gatekeeper This can be specified either as a host name or as gatekeeper to which MCU registrations should be made an IP address

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