SAM VIBE - Spacial.com
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1. 14 GLOBAL SHORTCUT KE 14 MANAGING ITEMS WITHIN THE QUEUE LIBRARY AND PLAYLIST 14 MANAGING ITEMS WITHIN THE ORDERED LISTS QUEUE AND PLAYLIST 14 MANAGING PLAYLIST NODES conan a a 14 MANAGING PLAYBEK coque 15 MANAGE SEPARATION RULES 15 PLAYBLOCKS DETAIL EDIT WINDOW iiisaxsssensanua ae na und 15 ANNEX C BASIC TROUBLESHOOTING seaside aa 14 TRACKS ARE STUCK IN THE QUEUE AND NEVER SEEM TO 14 TURNING YOUR STATION ON HAS A DELAY s s 14 UNABLE TO UPLOAD THE SAME TRACK TWICE ee 14 HOW CAN I REPORT MY MUSIC ROYALTIES 14 HOW CAN KNOW HOW MANY LISTENERS ARE LISTENING TO MY 14 WHY WHEN I START SAM VIBE DOES A WINDOW APPEAR ASKING ME TO PICK YOUR STATION AND THEN DISAPPEAR 15 WHY CAN I NOT DRAG FILES INTO SAM VIBE LAL s s Sim ye blood saa Yk ba 15 SAM VIBE WILL NOT RUN ON WINDOWS SERVER 2008 ee 15 WHAT DOES INCORRECT SYSTEM CLOCK TIME MEAN ee 15 2 Page SAM VIBE Concept SAM VIBE is a mix of software and cloud services You download SAM VIBE software use this software to upload your music to cloud create playlists and configure your radio s2. Alt Enter This will open up the Media Info editor where you can edit the Media Type along with the other info like Title Artist Album Priority etc Media Info SELECTED TRACKS Title BASIC INFO VVaterloo Sunset 0 0 Artist BPM Duration EXTENDED INFO The Kinks 0 COMMENTS Album Media Type Music LYRICS Composer Priority 60 Website Buy Link Genres Moods Step 2 Organize tracks into Playlists This is the part vvhere your ovvn skill tastes and creativity comes in You need to organize your content into logical groups This vvill make a bit more sense once you go through the schedule and rotation logic lessons but we ll try and give some direction here Say you wish to start a radio station that plays the most popular current music basically what is called a Top 40 station you might want to create the following logical groups The current top 40 tracks by popularity New releases by top artists The top 100 tracks from last year The top 200 tracks from the last decade A list of new or unknown artists that you personally enjoy To create these logical groups go to the Playlist tab and click on the new playlist button Name the playlist something descriptive like Current Top40 Create a few more for rest of your logical groups like New Releases Top100 LastYear Top200 LastDecade MyPicks etc Finally go ahead and add all the tracks that need to
3. indicates the file still needs to be uploaded and processed by the server If this icon disappears then the file is 100 ready to play on the station Please note that even after a file uploaded it will still take a few seconds for icon to disappear as there are still some processing that needs to happen within the cloud before a track is marked as ready Wait until at least a few files are ready Now you can start your station by clicking on the status button at the top left of the screen 12 Page Wait a minute and then click on Play button to tune into your station This will currently open a web based flash player that will tune into your stream 13 Annex B Keyboard Shortcut Combinations Global Shortcut Keys Description Command AIt Backspace Managing items within the Queue Library and Playlist Command Select All Ctri A Range Selet OO Description R Managing items within the ordered lists Queue and Playlist Description Command Remove ove selected items 1 row up Alt Up or Alt ove selected items 1 row down Alt Down or Alt ove selected items to Top Alt Ctrl Up or Ctri Alt ove selected items to Bottom Alt Ctri Down or Ctri Alt Managing Playlist Nodes Description 14 Create new Playlist Insert or Alt Insert Remve Command Create Nevv
4. listeners will hear commercial music track Station Id that is not meant to play on this specific station The alternative is to keep the Failover logic setting unchecked but if SAM VIBE is unable to select a track from the current Playblock the stream will stop and try to pick a new track every 30 seconds until one is found again Since separation rules should eventually allow tracks again Of course the best policy is to avoid the above scenario completely by ensuring your Playblocks will always be able to pick content for rotation See Step 4 below for more details Step 4 Keep an eye on your Health tab Date Level Message 2013 08 06 12 06 10 PM Warn Rotation logic failed to find valid track from Queue or active Playblock Selecting random track Make sure you keep an eye on your Health tab for rotation warnings and errors Remember that issues usually only start happening when SAM VIBE has played a lot of your content so even if you do not see any errors initially check back at least once a day after you make changes to your Playblocks or Separation Rules to ensure everything is working as expected The above log entries clearly indicate issues with our Example Playblock The fix for these errors usually quite simple Either import more content into the Playlist or reduce the Separation rules on the content Broadcasting When you have imported some audio files and the icon is no longer displaying for at
5. If the item is dragged onto a Playlist then a new entry will be created in the Playlist but the item will not be uploaded again This holds true even if you physically put a different file the c music a mp3 location SAM VIBE will not detect a change because the file changed If you need to upload a new version of the file currently the only option is to delete the item from the SAM VIBE library and then re import the file again How can I report my music royalties Reports can be retrieved within your client zone at http samvibe com Under My Services gt Tools gt Reports Our history export tool allows you to download statistics for any given month in order to report your music royalties How can know how many listeners are listening to my station Your SAM VIBE software will show you in real time how many listeners are currently connected and will also give you the amount of peak listeners within your actual session 14 Page For an historic view of your listenership statistics please login to your client zone http samvibe com Under My Services gt Tools gt Statistics you will be able to generate daily or monthly graphs of your statistics Why when start SAM VIBE does a window appear asking me to pick your station and then disappear The pick your station window is available for station owner managing multiple radio stations from the same SAM account and music library If you
6. Playblock Insert or Alt Insert Del SS O Remove Playblock Edit Playblock Alt Enter Manage Separation Rules Description Command reate Rule Insert or Alt Insert DE Remove Rule RemoveRue 2 Playblocks Detail Edit Window Command De 0 Move row down 15 Annex Basic Troubleshooting Tracks are stuck in the Queue and never seem to play Only tracks that have been uploaded and processed in the cloud will play If a track is not ready for playback then the rotation logic will simply skip the track until it becomes ready LL Turning your station on has a delay o Once you set the air status to on state and click on the player you might notice delay before the audio starts playing This is mostly due to the fact that the streaming server first needs to fully buffer the stream The good news is that this buffer then allows new listeners to hear the audio much quicker as the streaming server can burst data to the listener filling the player buffer faster and allowing actual audio to start sooner Unable to upload the same track twice SAM VIBE will only import a track with the same path once If you drag an item at c music a mp3 onto SAM VIBE it will be uploaded into the cloud If you however drag the same file located at c music a mp3 onto SAM VIBE again then the file will not be imported or uploaded again NOTE
7. chance of buffering and audio anomalies Thus what you hear is several seconds behind what is happening in the cloud currently 2 Any change you make to SAM VIBE first needs to be synchronized with the cloud This can take anything from 1 second to 20 seconds for a very big change A safe delay to work on is to assume that what you hear is 60 seconds behind real time and schedule your content accordingly Don t worry after a while you will be quite used to this delay and learn how to manage your schedule accordingly Terminology Definitions To help you understand the technology behind SAM Vibe we have compiled a list of some of the terminology used Content this is your music podcasts promos news voice or any other recorded audio that you wish to broadcast Cloud the process of moving operations and data from your computer to a cluster of computers hosted elsewhere to perform the actual work and storage The cloud basically frees you from the hassle of maintaining hardware infrastructure or software Meta data the information about your content like Artist Title Album Duration etc 3 Page Tag most audio files contain a Tag where meta data for content is stored Queue Library Playlists Schedule Library Filters these are all internal SAM VIBE sections and objects that we will describe in more detail as the lessons progress Playlist vs Playlist file Often we will talk about playlists and pla
8. fall into these logical groups by dragging them from Windows Explorer using the import functions or searching for them within SAM VIBE and dragging them onto a playlist 7 Start with only few categories initially and add more as you define personality of your station Shared Playlists One of the unique features of SAM VIBE is the ability to share the same music library between many stations Some clients have created over 100 stations all sharing the same music library With so many stations properly managing your library becomes very important to ensure each station only plays the content specific for that station SAM VIBE now supports two types of Playlists to help station owners manage this Shared Playlists and Station Playlists Scratchpad TopHits LIBRARY 4 1 Station Playlists Commercials PLAYLIST sweepers 4 Shared Playlists Promos Golden Oldies Top40 SEARCH SCHEDULE Step 1 Organize your music into Shared and Station Playlists Shared Playlists are visible to all stations sharing the same music library Here you can place content that can be played on all stations like network promos competitions network wide commercials etc Station Playlists are only visible to the current station Thus they are the perfect place to store station specific content like Station Ids commercials that should only run on this station and music content specific to
9. have only one station that window is automatically skipped SAM VIBE can handle over 100 simultaneous radio stations from the same music library If you would like to add stations to your account please contact us at support samvibe com M hy can T not drag files into SAM As a security feature VVindovvs does not allovv dragging betvveen applications in different user levels So if you started VVindovvs Explorer vvith the Run as administrator option then you may not be able to drag to SAM VIBE SAM VIBE will not run on Windows Server 2008 You need to first install NET Framework v3 5 on the server Here s how Open the Initial Configuration Tasks window This window usually opens by default when starting Windows otherwise just select the Server Manager icon which can be found next to your start button Once this is opened select the Action toolbar top of vvindovv and then Select Add Features The first checkbox you will see is Net framevvork 3 5 1 features Select this and vvait click the install button After this is done close your open windows and install the latest build of SAM VIBE What does Incorrect System Clock time mean Login failed Incorrect System Clock time This error indicates that your local computer s clock is out by at least 5 minutes The secure communication channel between the software and the cloud requires your clock to be accurate The good nevvs is that almost all computers on the i
10. least a few tracks you can start your station This is achieved by clicking on the button next to the on air status area so it turns green the on state VVait about 1 minute for the station to properly start and buffer then click on the Play button to tune into your station vvhich will open a Flash player in a web brovvser Current Listeners Peak Listeners 10 Page gi On air SAMO4AACE7 Track 13 Baby Artist Pixies Album Doolittle 1 VIBE Flash Player 11 Quick Start Guide Run SAM VIBE At the Sign In screen enter the Username and Password that you were provided with If you were assigned multiple stations pick a station SAM VIBE will now load your station Once loaded focus on the Library tab and choose the All Media category QUEUE All Media HISTORY Media Types Recently Added LIBRARY P Duration Ranges Grouped Filters PLAYLISI SEARCH SCHEDULE HEALIH Click on import files button and choose the Files option All Media if Import Files Then browse to your media files and pick some files to upload Hold Ctrl to select multiple files To start out we do not recommend you upload thousands of tracks Repeat until you have loaded about 50 tracks for now SAM VIBE will show you the upload progress Notice the icon next to items that indicates the status This icon
11. nternet synchronize their clock automatically and this can be easily configured if your system is not yet doing so 15 spacial Website samvibe com Email support samvibe com Support support samvibe com Worldwide phone number 1 514 587 6645 USA SOUTH AFRICA Spacial Audio Solutions LLC 107 Haymeadow Crescent 15303 Ventura Blvd Block 1 Boardwalk Office Park Suite 1500 Pretoria Gauteng 0043 Sherman Oaks CA 91403 3137 South Africa USA CANADA MAURITIUS 1440 Sainte Catherine West 99 Royal Road Suite 1200 1st Floor Montreal QC H3G 1R8 La Mivoie Black River Canada Mauritius http samvibe com Document version 2 0 Revised 06 Aug 2013
12. rect Media Type for tracks If you import tracks into the Queue Playlist or All Media Library filter then the items will be set to the Media Type of Music by default However you probably have lots of different types of content like Music Sound Effects Jingles Promos Station ID News Commercials Interviews Media Sound Effect Jingle Promo Station ID News Commercial Interview Your first job is to make sure all your content has the correct Media Type which can be achieved in a number of ways One method is to do this immediately when new tracks are imported Instead of dragging them to the Queue or Playlist open the Library tab and drag or import the new tracks directly into the correct Library gt Media Type filter Doing so will also automatically set the Media Type to the correct value All Media 4 W Media Types Music MUS Sound Effect SFX Jingle JIN Promo PRO Station ID SID News NWS Commercial COM Interview INT Recently Added p Q Duration Ranges b Grouped Filters C2 C2 C2 C2 C2 C2 C 6 Alternatively search for items in Search window basically from list where you see item you are looking for simply drag the item s onto the correct Media Type filter category You can also be old school and edit the Media Type from the Media Info editor Select the tracks you wish to edit and then press
13. spac al SAM VIBE User Manual Table of Contents TABLEOFCONTENTS amaya IE UE EO ya CE sna yama annann inn sanna sakai 2 7 18 21 225007 10 2 4 gie 3 SAM VIBE OPERATION OVER VIEW LAL R yd HR daaa nn nn 3 TERMINOLOGY DEFINITIONS ss si a Y en R R R S aaa ER SR ER 3 SUPPORTED VE AVIS SEI A MAI im sakala o an NS 4 ITI AS ka nn 4 UPLOAD STATUS AND STORAGE CAPACITY saa 4 METHOD 252 4 5 METROOD 2 ei m Simi anla ii na 5 ZE a a ganga 5 ORGANIZING MEDIA CONTENT an ais alm EE aleni 6 STEP 1 SET THE CORRECT MEDIA FOR TRACKS 6 STEP 2 ORGANIZE TRACKS INTO PLAYLIS DI SRI A M OPE LIUM NUES 7 SHARED PLAYLISTS 8 STEP 1 ORGANIZE YOUR MUSIC INTO SHARED AND STATION 8 STEP 2 CONFIGURE YOUR PLAYBLOCKS sa 9 STEP 3 DECIDE IF YOU CAN RISK USING FAILOVER LOGIC ee 9 STEP 4 KEEP AN EYE ON YOUR HEALTH TAB 10 BROADCASTING i 10 ANNEX QUICK START II Eee 12 ANNEX KEYBOARD SHORTCUT
14. storage capacity available in your account If you need more space you can alvvays upgrade to a bigger package AlPage Storage 1 8GB of 5 0GB There are three different methods to import tracks into SAM VIBE Method 1 Dragging files directly from Windows Explorer You can drag supported audio file types playlist files or complete directories which will also include any sub directories di Pixies di Prime Circle di Texas The Calling di The Killers di Various Ta Fi 07 You Gi d Name wma ner WMA Method 2 The second method of importing tracks is available under the Playlist and Library Tabs by clicking the Import Files button All Media mport Files Alternatively if the keyboard focus is on the list of items you can use the shortcut keys of Ctrl O Ctrl D or Ctrl P Method 3 Right clicking any track under the Library Playlist or Queue tab will bring up a menu containing an import option This will expand to our familiar context menu where again we can chose to import tracks playlists or directories Edit track information Alt Enter Add to Import k Files Remove b Directory Export as Playlist file Ctrl 5 Playl st file 5 Organizing Media Content The bigger your library of music the more you will love SAM VIBE It makes it so easy to manage a large library by simple drag amp drop operations Step 1 Set the cor
15. tation When you are ready change your ON status to ON and your station will continue to broadcast even if you shut down your computer or disconnect from the Internet SAM Operation Overview SAM is not meant to be a real time DJ solution where you pick the next track seconds before the current track is about to end The concept for SAM is as an alvvays on hosted broadcasting solution that you configure and then leave alone so all the hard work can happen in the cloud That being said it is indeed possible to operate SAM VIBE in a near real time fashion vvhere you manually build and organize the queue The problem is best explained vvith an example John is listening to his own station and just got a request from a listener that asks if John can play James Sit down next John hears that the current track Dido Thank you is about to end and quickly searches for James Sit down in SAM VIBE and drags it to the top of the Queue But a few seconds later INXS Need you tonight starts playing and James Sit down is still at the top of the queue VVhy There are several reasons why John s action was not in time 1 Firstly the streaming introduces a delay The streaming server keeps a minimum buffer of between 20 and 30 seconds This not only allows the stream to start playing instantly when a listener first tunes in but also protects the listener from internet problems and reduces the
16. the station genre 8 Step 2 Configure your Playblocks EZ Playblock Editor Playblock Add Detail X Remove Detail Category Rule Logic Sweepers M sweeper Separ m M x m a a M MENE z unu E as xc PERS ae EE uon z TE A muz m a 2 5 PES m Ex um 2 EM RM Just adding content to the correct Playlist is not enough You must ensure you tell SAM to only pick content for rotation from your specific Playlists The above example can be read like this e Pick a track from the Station Playlist Sweepers using Sweeper separation rules and selecting any Random track e Pick a track from the Library where track has a News music type using No Rules separation and selecting the track that played least recently e etc It is your job to make sure there is enough content in each Playlist to meet the separation rules criteria See Step 3 and Step 4 below to see what happens if you fail to include enough content Step 3 Decide if you can risk using Failover Logic Active Playblock Example Playblock w Failover Logic Add Playblock If SAM VIBE has trouble selecting a track from a Playblock and you have the Failover Logic item checked then SAM VIBE will pick ANY random track in the music library to play 9 In a multi station environment this might mean your
17. ylist files and there is a big difference Playlist files are physical files containing a list of audio filenames These playlist files typically have extensions like m3u pls wsx mil Playlists on the other hand are logical groupings of ordered content inside SAM VIBE and can be found under the Playlist tab Supported File Types The following file types are currently supported MP3 mp3 Windows Media wma Ogg Vorbis 099 Free Lossless Audio Codec flac AAC aac m4a iTunes format Wave wav Importing Content SAM VIBE needs to transfer your content from your computer and store them in the cloud which is just a fancy way of saying we store your music on our computers so SAM VIBE can broadcast them even when your computer is off When you import a new track into SAM VIBE the following happens automatically SAM VIBE reads the meta data from the tag and stores it in the SAM VIBE database The audio file is then uploaded to be stored in the cloud In the cloud the file is further processed to make it ready for broadcasting Finally the file is marked as ready for broadcasting 21300 Upload status and storage capacity 1 Every item that has this icon next to it still needs to finish uploading and being processed in the cloud VVhen this icon disappears the item is ready for broadcast You can monitor the upload progress from the Library or Playlist tabs Also monitor the
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