MULTIPAD USER MANUAL
Contents
1. Check whether the lock works with a manual key or by operating the thumbturn from the internal side if the lock works manually Press the reset button and run the door handing identification program again 4 The lock was functioning normally but suddenly the multipoint deadbolt locks up and the turn piece from the inside can not be rotated the lock can not be operated with akey The Keypad detection may be abnormal Please take out one battery first and press any button on the front panel keypad for 15 20 seconds to reset Reinstall the battery back and the keypad will automatically re detect its position If this happens repeatedly please check the opening of the lock strike whether it is at the center of the deadbolt or whether it is obstructing the multipoint deadbolt from engaging into the strike 5 When the door is closed you hear the multipoint deadbolt coming out when you press the one touch button to lock the door however you hear 3 beeps However when trying the same with the door in the open position no beeps are heard when locking the door There may be some hindrance in the multipoint deadbolt from engaging into the strike Please recheck the depth of the hole in the strike and check whether the strike position is correct Check door alignment and repair 6 The door can be locked normally but three short beeps are heard and the door will not unlock using the keypad Cause Microswitch may not be functioning properl2. Programming code will be reset to 0 0 o o and user code will be set at 1 2 3 4 Copyright 2011 Rockwell Security Inc All rights reserved 8 Incomplete Door closing Opening The Multipad has a feature that provides warning LED and Audio indicators if the lock is not fully engaged in the lock or unlock position If the multipoint deadbolt is not extended or retracted fully into the closed or open position you will see 3 red LED warning flashes and you will hear the 3 audible beeps that the door is not completely locked or unlocked This is a warning signal should the multipoint lock be prevented from properly engaging into the strike or retracting from the same 9 Automatic Locking Feature The Multipad has an automatic relocking feature where the keypad can be programmed to lock automatically between 10 99 seconds The keypad is not preset with this feature in the factory default settings but can be added Once the automatic relocking feature is program med the default setting is 30 seconds The time delay to automatically relock can be easily programmed to between 10 99 seconds To cancel the automatic relocking feature repeat the same programming steps used to activate the feature 10 Mute function Audible signals can be heard when pressing the keypad programming and during operational errors The audible signals can be muted if needed Note Muting the audible signals will prevent warning of incomplete door closing
3. Remark Upon initial installation in the UNLOCKED POSITION it is recomm ended to run the Door handing detection to ensure proper operation Adding A New User Code 4 9D 9H herioa gt Remark 6 User codes can be programmed with each user code ranging from 4 8 digits Deleting An Existing User Code Enter the Enter P Code 0000 2 x U Code you want Enter P code o000 wp gt 2 He gt U code your Deleting All User Codes Simultaneously Enter P Code 0000 gt x 3 WARNING WHEN DELETING ALL USER CODES THE ONE TOUCH LOCKING BUTTON AND THE AUTOMATIC RELOCKING FUNCTION WILL NOT OPERATE AND THE DOOR CAN ONLY BE OPENED WITH A KEY Changing the Programming Code PROE gt Remark It is highly recommended to change the programming code immediately upon installation retain a copy of the new programming code and store in a safe place Turning On Off Automatic Relocking 9 9H Remarks The preset time delay for auto relock is 30 seconds you can change the time delay by following next set of instructions Repeat the autolock steps to cancel the Auto locking function Copyright 2011 Rockwell Security Inc All rights reserved PROGRAMMING THE KEYPAD Always ensure the lock is in the unlocked position with the Multipoint center deadbolt retracted when performing any programming functions PROGRAMMING CAN ONLY BE DONE IN THE UNLOCKED POSITION ALWAYS
4. Inc All rights reserved gt STEP 11 Install the batteries Ensure proper orientation of polarity during installation of the batteries recharge put in backwards disassemble mix with used or other battery types May explode or leak and cause personal injurg i Alkaline Battery WARNING Do not dispose of in fire STEP 12 _ ia Upon installing the batteries the unit should automatically determine the handing and direction of the Multipoint Deadbolt to lock ro and unlock Wait 20 SECONDS until you hear a BEEP and a GREEN light on the exterior N assembly gt STEP 13 Test with the door in the open position Test Keypad operation to lock the door by pressing the button to ensure correct installation If door does not operate correctly do as below to rectify issue Enter Programming Code Default 0000 gt O Once you have pressed the above buttons the unit will flash and the Multipoint bolt will determine the direction to lock and unlock Wait 20 seconds to complete this process until you hear a beep Then repeat step 13 If the door locks then proceed to the next step If lock does not operate refer to the trouble shooting guide gt STEP 14 With the door in the open position test the unlocking function by pressing the user code to unlock Default user code is 1 2 G 4 Press 1 2 3 4 amp tounlock the door You will hear a beep and see
5. 0 0 ANY PROGRAMMING OF THE KEYPAD NEEDS TO BE DONE IN THE UNLOCKED POSITION PROGRAMMING THE KEYPAD IN THE LOCKED POSITION WILL RESULT IN PROGRAMMING ERRORS IT STRONGLY RECOMMENDED TO CHANGE THE PROGRAMMING CODE IMME DIATELY PROGRAMMING CODES CAN BE CHANGED AT ANYTIME PLEASE HOWEVER RETAIN A COPY OF THE NEW PROGRAMMING CODE AND STORE IT IN ASAFE PLACE SHOULD YOU LOOSE YOUR PROGRAMMING CODE YOU MAY PRESS THE RESET BUTTON UNDER THE BATTERY COVER TO RESTORE ALL FACTORY DEFAULT SETTINGS INCLUDING THE PRESET PROGRAMMING CODE 0000 Programming codes can be 4 10 digits in length It is not used to unlock the door only used to set functions and features 2 LED ANDA UDIO Indicator the keypad has a built in LED AND AUDIO INDICATOR LED FLASHES GREEN ONCE Plus 1 Audio Beep indicates SUCCESSFUL OPERATION LED FLASHES GREEN TWICE Plus 2 long Audio Beeps Indicates SUCCESSFUL PROG RAMMING LED FLASHES RED 3 X Plus 3 Audio Beeps OPERATIONAL ERROR LED FLASHES RED 5 X Plus 5 Audio Beeps CODE INPUT ERROR AFTER 5 UNAUTHORIZED USER CODE ATTEMPTS KEYPAD WILL SHUT DOWN 45 SECONDS FOR SECURITY PURPOSES THE SYSTEM WILL ONLY RESTART AFTER 45 SECONDS LED FLASHES ORANGE 3 X plus 3 audio beeps SYSTEM HAS BEEN RESTORED TO DEFAULT SETTINGS LED FLASHES ORANGE N A SLOW MANNER DURING PROGRAMMING LED FLASHES RED PLUS 10 RAPID BEEPS Low Battery Warning Please replace batteries Copyright 2011 Rockwell Security Inc All rights reser
6. PROGRAM THE KEYPAD WITH THE DOOR IN THE OPEN POSITION Programming Code P Code User Code U Code Resetting Auto Relock Time Delay gt gt H 4 secondeo o0 gt Remarks Automatic relock time delay can be reset to function between 10 99 seconds Mute On Off gt 20 Remark aa same steps to turn on audio indicator LED illumination continue to function even if mute is ON turning on mute button will only cancel audible indicator Enabling Disabling All User Code Remark Auto locking and Keypad locking function will not operate when All User Codes are disabled The lock can only be operated by key during this time Repeat the steps to enable the User Codes or enter new User Codes Creating a disposable User Code DOr a oe Remark A disposable code can only be used once Restoring Factory Default Setting Press R Remark Press R button for over 5 seconds to restore factory default setting Upon restoring default setting Please run door handing detection until you hear 3 long beeps to ensure proper operation Copyright 2011 Rockwell Security Inc All rights reserved Technical Specifications Programming the Keypad the Keypad can be programmed to change the user codes add new users activate automatic relocking feature and program timing of the auto relock feature Plus a number of other functions The PRESET DEFAULT PROGRAMMING CODE IS 0 0
7. Rockwell Security Inc MULTIPAD USER MANUAL www rockwellsecurityinc com Before you Begin Remove and discard all packing materials and verify you have all parts shown below Follow step by step installation to ensure proper operation of the lock You will need 4 AA Alkaline Batteries for installation not included QUICK REFERENCE 1 Machine Screws Baseplate Mounting Screws Mounting Plate IC Wire Keypad Cylinder Key o on on PB WD Wood Screws DEFAULT PROGRAMMING CODE 0000 DERAULT USER CODE 1234 Copyright 2011 Rockwell Security Inc All rights reserved gt STEP 1 Check your Door Handing Inside Room or House Inside Room or House Outside Room or House ENSURE gt STEP MULTIPOINT amp lt x DEADBOLT IS Determine the cylinder tailpiece orientation RETRACTED Without the key inserted into the Cylinder keep the tailpiece flat NOTE Improper orientation of the tailpiece may cause the lock not to function properly OUTSIDE gt STEP 4 Cylinder Tailpiece Ensure the cylinder is at the f center and not angled f 6 during installation IC wire Carefully insert the IC wire through the opening on the A drs top bore above Insert Cylinder Tailpiece the lock casing into the D of the Multipoint lock Ensure Mounting Plate is Parallel to the edge of the Door gt STEP 5 top Slot of mounting plate Install the mounting Plate
8. a green LED indicator unlocking the door If lock does not operate refer to the trouble shooting quide DEFAULT PROGRAMMING CODE 0000 DEFAULT USER CODE 1234 One touch button Used to operate the locking function clearing codes to enter codes confirming programming codes and clearing errors Keypad Number Buttons Used for user codes programming codes There are a maximum of 6 user codes with each user code ranging from 4 8 digits long Locking Cylinder Used with a key to manually extend and retract the multipoint lock bolt from the exterior Gasket Used to prevent water infiltration to the unit Battery Cover Slide the cover to change batteries or restore default settings Battery Holder AA Alkaline Batteries 4 Required Reset Button Used to restore default settings Turnpiece Used to retract and extend the multipoint bolt from the interior aT X Copyright 2011 Rockwell Security Inc All rights reserved PROGRAMMING THE KEYPAD Always ensure the lock is in the unlocked position with the Multipoint center deadbolt retracted when performing any programming functions PROGRAMMING CAN ONLY BE DONE IN THE UNLOCKED POSITION ALWAYS PROGRAM THE KEYPAD WITH THE DOOR IN THE OPEN POSITION Programming Code P Code User Code U Code Detect Left Right Hand Door Installation gt 0 Wait 20 seconds until you hear 3 beeps
9. or low battery warning LED status indicators however will continue to operate if the mute function is programmed 11 Code Protection 5 unauthorized tries of user codes automatically stops the operation of the keypad for 45 seconds to prevent unauthorized access System will only restart after 45 seconds after 5 unauthorized used code attempts 12 LED indicator The keypad is built with LED indicator which lights up the keypad for ease of operation in the dark Copyright 2011 Rockwell Security Inc All rights reserved Trouble Shooting Guide f Upon installation you are unable to lock the door with the keypad but are able to lock the door manually with a key When attempting to lock with the keypad you hear 3 beeps Possible solutions The door handing may not have been completed Please refer to door handing detection and run the program again 2 Upon installation of the keypad and batteries there is no response when any button is depressed and no sounds are emitted and LED indicators are not working Please check installation of the batteries making sure they have been installed with the correct polarity in the battery pack Or please check the cable connection to ensure it is properly connected 3 Attempted to execute the door handing identification program but it failed and three red light flashes and 3 audio beeps are heard Ensure the thumbturn on the internal receiver was oriented correctly during installation If so
10. using the two mounting plate screws DO NOT OVER TIGHTEN THE MOUNTING ENSURE PLATE SCREWS P aS MULTIPOINT DEADBOLT IS RETRACTED gt STEP 6 Using your Key test the opera tion of the lock by extending the deadbolt and retracting it to check the manual operation of the lock Ensure the wire does not interfere with the manual operation OUTSIDE gt STEP 10 Aa amp Optional Wood screws om a Machine screws Internal N _o Machine screws Align the ofthe internal turnpiece with the cylinder tailpiece ensure the turnpiece is oriented correctly based on your door handing Attach the internal assembly to the mounting plate using the screws Ensure the internal assembly is straight and parallel to the door prior to tighte ning the screw DO NOT OVERTIGHTEN internal assembly screws gt STEP 7 For Left Handed door For Right Handed door Turn Piece Ensure turnpiece is oriented correctly prior to installing the interior assembly onto the door gt STEP 8 Remove the battery cover by Sliding it up to the top and pulling it then gt STEP 9 Connect the wire from the external assembly with the wire in the internal assembly checking orientation Ensure wire is tucked in and does not interfere with the operation of the turnpiece or installation of interior assembly Copyright 2011 Rockwell Security
11. ved USER Codes The Preset default USER CODE IS 1234 A maximum of 6 user codes can be preset User codes are only used to activate and operate the lock and can not be used for programming features User codes can be preset from 4 10 digits User codes can also be changed and deleted at anytime Deleting an Individual User Code User Codes can be deleted individually To delete an individual user code you will need to enter the Programming code to do the same A deleted user code can be reset and added even though it has been previously deleted Deleting all user codes at once All user codes can be deleted simultaneously The programming code is required to do the same and the same user codes that have been deleted can again be reprogrammed for use Warning Deleting all user codes simultaneously will also delete the automatic relocking function and the keypad locking function The lock can only be operated manually with a key during this time These functions will only be restored once new user codes are programmed 6 Creating a disposable User Code A disposable user code can be programmed for single use Disposable user codes are only good for one use Restore Factory default settings Factory default settings can be restored by pressing the Reset button on the interior receiver module under the battery cover Restoring the factory default settings cancels any user programmed settings and restores original factory settings
12. y Solution Unlock the door manually with keys and contact distributor for inspection and maintenance
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