Internet – Banking User Manual
Contents
1. Should you suspect that any of the secure online sessions shown below has not been initiated by you please immediately call Rigensis Bank AS hotline at 371 675 555 51 for further instructions Login Date amp Time Logout Date amp Time IP Address Country of Access Session Duration 14 12 2011 15 26 41 Open Session 192 168 1 15 14 12 2011 11 54 52 14 12 2011 12 00 42 192 168 1 15 00 05 50 14 12 2011 09 09 25 14 12 2011 11 54 58 192 168 1 15 02 45 33 14 12 2011 00 33 48 14 12 2011 09 09 32 192 168 1 15 08 35 44 13 12 2011 14 05 46 14 12 2011 00 33 58 192 168 1 15 10 28 12 13 12 2011 14 01 48 13 12 2011 14 05 29 192 168 1 151 00 03 41 09 12 2011 16 18 39 09 12 2011 16 44 33 192 168 1 15 00 25 54 09 12 2011 14 51 16 09 12 2011 15 16 51 192 168 1 151 0 25 35 09 12 2011 13 56 37 09 12 2011 14 50 54 192 168 1 15 0 54 17 09 12 2011 11 57 42 09 12 2011 13 24 53 192 168 1 15 1 27 11 Page 1 0f5 1 2 nextpage tems per page 5 10 25 50 Pic 58 Session history Note User can open the section of session history using the link Last logged on at HH MM at DD MM YYYY under subsection Summary statement of section My accounts Rename account If customer user wants to rename account he or she must open section Settings and click the link Rename account System opens form Name rename account see Pic 59 Rename account SETTINGS Online Session History Rename Acco2. Note Link Delete is visible only to payments that are in status Saved Execute payment It is possible to send the payment to execution from the payment archive too Customer user must tick off necessary payments that are in the status Saved in the list of payment archive and press the button Confirm selected payments see Pic 42 Send payment to execution from payment archive The new input field is displayed Enter security code Code xxxxxxxx in which user must enter the generated code of digipass Date Status Type of Operation Currency Amount Account 09 12 2011 Ki Internal EUR 0 56 LY33RGNS3333333333333 Print 09 12 2011 E3 Currency selling EUR 12 00 LW33R6W53333333333333 Print 09 12 2011 EJ Internal LL 10 LV33R GN53333333333993 Print 13 12 2011 H Internal EUR L25 LW33RGN53333333333333 Print Delete fw 09 12 2011 Hi Internal EUR 1 25 LW33RGN53333333333333 Print Delete Page 1 of 3 1 tens perpage 5 10 25 50 lal Saved EJ Received Signing T Processed a Executed JMK Fejected by Bank Contirm selected payments Pic 42 Send payment to execution from payment archive Afterwards user must press the button Confirm selected payments and system checks the correctness of selected payment data If there are no validation errors payment is successfully sent to execution otherwise error message is displayed and the record of incorrect payment marked with red see Pic 43 Payment archive error messa
3. System opens printout form of currency list see Pic 65 Currency list printout form RIGENSIS BANK 36 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 1 LVL Latvijas Lati 1 USD ASV dol ri 1 EUR Eiropas monet r s savien 1 SEK Zviedrijas kronas 1 CHF veices franki 1 RUB Krievijas rub i 1 AUD Austr lijas dol ri 1 NOK Norv ijas kronas 1 PLN Polijas zlots 1 GBP Anglijas m rci as 100 JPY Jap u j nas 1 LTL Lietuvas lit 1 GAD Kan das dol ri BUY 1 0000 0 5037 0 7006 0 0769 0 5729 0 0165 0 5219 0 0911 0 1605 0 8017 0 6629 0 2007 0 4980 Pic 65 Currency list printout form SELL 1 0000 0 5091 0 7083 0 0777 0 5790 0 0167 0 5276 0 0921 0 1622 0 8198 0 6705 0 2027 0 5020 lf user wants to export currency list he or she must press the link Export MS Excel BE ExportiMSExcely or Export PDF M ZratFEE System opens a pop up window and user must select whether he or she wants to save or open it RIGENSIS BANK 37
4. HE 1 NOK Norv ijas kronas w 1 PLN Polijas zlots sts 1 GBP Anglijas m rci as 100 JPY Jap u j nas ld 1 LTL Lietuvas liti fw 1 CAD Kan das dol ri L Save Changes ait it Pic 62 Currency exchange rates Bank s Rates Buy 0 7006 0 0769 0 5729 0 0165 0 5219 0 0911 0 1605 0 8017 0 2007 0 4980 Sell 0 5091 0 7083 0 0777 BR To view rates of Bank of Latvia customer user must click the tab Bank of Latvia Rates System opens list of rates of Bank of Latvia see Pic 63 Currency exchange rates Bank of Latvia Rates RIGENSIS BANK 35 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Bank s Rates Cross Rates You may select currencies exchange rates of which you would like to view on the permanent Currency Exchange Rates console of the internet bank by checking the boxes next to them f LVL Latvijas Lati ME 1 USD ASV dol ri MA 1 EUR Eiropas monet r s savient be 1 SEK Zviedrijas kronas E31 CHF veices franki we 1 RUB krievijas rub i AN 1 AUD Austr lijas dol ri SE 1 NOK Norv ijas kronas g 1 PLH Polijas zlots aia 1 GBP Anglijas m rci as 100 JPY Jap u j nas im 1 LTL il ietuvas liti Jel 1 CAD Kanadas dol ri BOBRHBOSBNOODOOOUBEAO Save Changes pati Print ge ExportiMS Excel F Expo
5. thousand seperators spaces Amount must be greater than 0 For example 200553 22 Currency Y ISO 4217 three character Currency code e g EUR Beneficiary s Name Y Beneficiary s Account No Y Reg No ID No Date of Birth Taxpayer Identification Number Y if any field is mandatory for RUB payments KPP code Taxpayer classification code Beneficiary Address LR Resident Y internal external transfer Digit 1 is resident or 0 non resident Recipient Country Y ISO 3166 two letter country code e g if recipient country is Latvia then code will be LV Beneficiary Bank s Code Type Y external transfer Values SW FW CH BL CP 00 or BK where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK BIK Beneficiary Bank s Code Y external transfer Beneficiarys Bank Name Y external transfer Beneficiary s Bank Address Beneficiary s Bank Country Y external transfer ISO 3166 two letter country code e g if beneficiarys bank country is United Kingdom then code will be GB Beneficiary Bank s Correspondent Account in Russian Central Bank Y if any field is mandatory for RUB payments Correspondent Bank Name Correspondent Bank Code Type Values SW FW CH BL GP 00 or BK 26 RIGENSIS BANK Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371
6. 2011 Depoz ta l gums Total balance LVL w 0 00 ASSETS MANAGEMENT Account Trust Type Currency Amount Annual Rate Start Date Due Date Lv44RGNS4444444444444 Trust Funds EUR 3 000 00 4 00 22 09 2011 22 09 2012 Depozita l gums LY55RGNS5555555555555 Trust Funds EUR 10 000 00 4 00 16 10 2011 17 10 2011 Depozta l gums Total balance LYvL w 9 136 45 LOANS Account Currency Amount Credits Sum Annual Rate Available Balance Final Repayment Date Lv66RGNS6666666666666 USD 1 000 00 0 00 1 00 1 000 00 13 10 2012 Kred tl gums LV77RGNS7777777777777 EUR 0 00 120 000 00 4 30 120 000 00 01 11 2021 Kred tl gums Total balance LVL 511 00 Pic 4 Account Statement It is possible to view the total balance of each account in LVL EUR USD and RUB currencies User must select the necessary currency in the drop down list Total balance see Pic 5 Drop down list Total balance and the System will calculate the balance in the selected currency Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb en 371 673 333 03 e mail info rigensisbank com www rigensisbank com ASSETS MANAGEMENT Account Trust Type Currency Amount Annual Rate Start Date Due Date LYWd4RGNS4444444444444 Trust Funds EUR 3 000 00 4 00 22 09 2011 22 09 2012 Dep z ta l gums LY S5SRGNS5555555555555 Trust Funds EUR 10 000 00 4 00 16 10 2011 17 10 2011 Dep z ta l gums Total balance LV
7. ARCHIVE ccccececcececcecsccecsccucsccececcececsucacsececsecucecausecsusecuusacsecacsecensecusscausensusecass 20 5 5 PAYMENT IMPORT 25 6 SECTION APPLICATIONS ee ne ea 29 7 SECTION MESSAGE CENTE lv thee 0e eee nana nana anana anana aa aaaaaaaaaaaaaasoaassonassanonenanannsonnnsnnnnnnnannn 30 V GONPOS ME SAVE a D tt e Dee 30 7 2 VIEW MES SOF S sada mt kit n m gabar ti 32 7 3 DET TEME S ACE geta ince al vi li n kn da ed lb av enn l n a ed eat n n a in n a ni baba 32 D SET JING e a a a kk m e a a n a kn ae ba 33 9 CURRENCY EXCHANGE RATES uuuuuunennnannanannnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nun nn nun nn asas 35 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb 371 673 333 03 e mail info rigensisbank com www rigensisbank com 1 Introduction 1 1 Document purpose The purpose of this document is to describe the Internet banking its functionality and how to work with it This document is confidential Customer and Developer document and is available only to members of both Customer and Developer project groups 1 2 Document structure Document consists of following sections 1 section introduces with document and it s structure 2 section describes languages supported in the System 3 section describes how customer users can authenticate in the System 4 section gives insight in the summary of accounts av
8. saved 14 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer Select Template For This Transaction From Account No Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account No Reg No ID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments Nor inu konts Only my account v 3 14 12 2011 za 0 02 9 00 LVL v J nis B rzi LVYOORGNS5555555555550 LR Resident test Mandatory fields Payment is saved Pic 23 Message Payment is saved Execute payment If customer user wants to send a payment to the Bank firstly he or she must fill all mandatory fields and secondly press the button Continue System checks the entered data and in case of validation errors displays them on the screen see Pic 24 Error in the input data of payment Internal Transfer Select Template For This Transaction From Account Mo Document Number Execution Date Amount Currency Benefician s Name Benefician s Account Mo Redg Mo AD No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments LY33RGNS3333333333333 e 10 15 12 2011 er 0 09 22 394 74 EUR w Lai
9. 3 10 2011 03 10 201110030000000 Anna Kalni a Reg No 111111 11111 Rigensis Bank AS KS WM 67 00 Book transfer 2011 Acc No LVOD RGNS 5556 5556 555 0 A nnwy Ha pycckom K ar latviski 03 10 2011 03 10 201110030000000 KS Vv1 5 00 Banking charges 2011 Closing Balance 03 10 2011 33 836 74 including Unused Credit Limit 0 00 Hold Amount 0 00 Debit Turnover EUR 72 00 Credit Turnover EUR 0 56 Currency LVL Date Doc No Beneficiary Payer Transaction Description Reference No Debit Credit Transaction Value Date Opening Balance 01 10 2011 1 337 856 32 including Unused Credit Limit 0 00 Hold Amount 0 00 NANNA MAAN 2N44410NN42NANNNN Pantrart Na 2NANITANA4 nar Interact an danneit Pic 19 Account statement To return to the search form of account statement user must click the link Return to the previous screen Return to the previous screen located in the upper left corner of the form 12 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb RIGENSIS 371 673 333 03 e mail info rigensisbank com www rigensisbank com BANK 5 Section Payments In the section Payments is possible to create and save payments edit and delete the saved ones as well as view the payment archive 5 1 Create payment The subsection External transfer is opened by default if user opens section Payments To transfer money to account in the Rigens
10. 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Field Name Mandatory Y N Format where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK BIK Correspondent Bank Code Correspondent Bank Address Correspondent Bank Account Intermediary Bank Name Values SW FW CH BL CP 00 or BK where SW means SWIFT FW ABA CH CHIPS BL BLZ CP CHAPS 00 Other BK Intermediary Bank Code Type BIK Intermediary Bank Code Intermediary Bank Address Intermediary Bank Account Payment purpose Y External Payment Code Y if any Three digit code Y external transfer Character N standard U Payment Type urgent or X express Commission Type Y external transfer BEN FULL OUR OUR SHA Information for Customer s Bank Table 1 Format of payment import file Fi THI Microsoft Excel Example of payment import file in MS Excel double click to open kika File must be saved as Unicode Text press the menu item File then select Save As and in the drop down field Save as type select Unicode Text Payment import file which will be imported in the System is created with extension txt Payment file import Customer user must open subsection Payment import of section Payments to import payment see Pic 45 Payment import 27 RIGENSI
11. CURRENCY EXCHANGE RATES 15 12 2011 gt 4 Own transfer LYL 0 15 LV33RGN53333333333333 Print BUY SELL 15 12 2011 SI Internal EUR 0 09 LV33RGN53333333333333 Print BE 1 USD 0 5037 0 5091 F 15 12 2011 Hi Qwn transfer LL 1 12 LV33RGN53333333333333 Print Delete 0 7006 0 7083 I 1 EUR en J 14122011 ki internal LVL 0 02 LVOZRGN52222222222220 Print Delete YE 1 NOK 0 0911 0 0921 14 12 2011 Int LL 5 000 01 LYOZRGNS2222222222220 Print Delete sts 1 GBP 0 8017 0 5195 LI kri mens 7 100 JPY 0 6629 0 6705 _ i P kri Saved KA Received Z Signing Processed Executed M Rejected by Bank Rigensis Bank AS Bank of Latvia Show All Rates Customize Current View Pic 35 Payment archive Customer user can view payment detailed information form print payments delete saved payments edit existing ones as well as send the payment to execution in the payment archive View payment To view payment detailed information user must click the link of correspondent payment in the column Payment type or the link of amount or account number see Pic 36 Links to payment details L Date Status Type of Operation Currency Amount Account 09 12 2011 ELF 0 56 LY3S3RGNS3333333333333 rint 09 12 2011 Currency selling EUR 17 00 LY33RaNS3333333333333 rint mo 49 a 4 FA Trkarr al LAJ nan PSS 0 po PS bon ban ban kan kon ban kan kon kan kon kon pa Drink Pic 36 Links to payment details System opens non editable payment form in which user can vie
12. E 1 USD 1 5037 0 5091 HR 1 EUR 0 7006 0 9085 SE 1HOK 1 0911 1 0921 si 1 GBP 1 5017 1 5139 100 JPY 1 6629 O 6 705 j 1 CAD 0 4980 0 5020 e Rigensis Bank AS O Bank of Latvia Show All Rates Customize Current view Pic 61 Section Currency exchange rates To view rates of Bank of Latvia customer user must select radio button Bank of Latvia If customer user wants to change the number of currencies visible in the left side of page under section Currency exchange rates he or she must click the link Show all rates customize current view System opens list of Bank s rates see Pic 62 Currency exchange rates Bank s Rates Financial advisor info rigensisbank com 371 675 555 51 HELPFUL INFORMATION CURRENCY EXCHANGE RATES BUY BE 1 USD 0 5037 EB 1EUR 0 7006 YE 1 NOK 0 0911 sts 1 GBP 0 8017 100 JPY 0 6629 6 Rigensis Bank AS SELL 0 0921 0 8198 0 6705 Bank of Latvia Show All Rates Customize Current View Bank of Latvia Rates Cross Rates You may select currencies exchange rates of which you would like to view on the permanent Currency Exchange Rates console of the internet bank by checking the boxes next to them LI LI LI LI DI L LI al L LVL Latvijas Lati BE 1 USD ASV dol ri B 1 EUR Eiropas monet r s savien fm 1 SEK Zviedrijas kronas EJ 1 CHF veices franki we 1 RUB Krievijas rubli AN 1 AUD Austr lijas dol ri
13. L ml 9 136 45 LOANS hoo cnet VU sr Te F rr ru ir Pend Cao Ammann Nato Aumslakhin Dalaran E mal Nannon Mata Pic 5 Drop down list Total balance customer user does not have any of above mentioned accounts then the message You do not have any xxx to show in this section is displayed in the correspondent section see Pic 6 Message You do not have any credits to show in this section where instead of xxx is type of account You do not have any credits to show in this section Pic 6 Message You do not have any credits to show in this section 4 1 2 Operations on account lf customer user wants to view the last operations made from specific account edit print and or view created payments he or she must look to section Operations on acct see Pic 7 Section Operations on acct that s located below all account types under subsection Summary statement By default system displays last 5 operations created from selected account OPERATIONS OH ACCT LYSSRGNSIIIIIIITERIII vw LvL USD EUR RUB ALL CURRENCIES Last 5 Last 10 Last 20 09 12 2011 syeiks EUR 0 56 Print 09 12 2011 Val tas p rdo ana ELF 117 00 Frint 09 12 2011 par pelt m LWL 0 10 Print 09 12 2011 i msi EUR 1 25 Print Edit Delete 09 12 2011 ki par maizi EUR 1 25 Print Edit Delete Lal Saved Received Signing T Processed a Executed 3 Rejected by Bank Pic 7 Section Operations on acct lf user has mad
14. Main Menu Note lf customer user inputs incorrect user name and or digipass authorization code 3 times in turn System stops it Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go re 371 673 333 03 e mail info rigensisbank com www rigensisbank com 4 Section My Accounts 4 1 Summary statement In the sections My Accounts subsection Summary statement customer user can view information about his or her accounts for instance available balance in account reserved amount etc as well as the last operations on account 4 1 1 Accounts Customer users can have following accounts see Pic 4 Account Statement Current accounts Term deposits Assets management Loans CURRENT ACCOUNTS Account Currency Balance Overdraft Reserved Available balance LY33RGNS3333333333333 LYL 1 344 357 58 0 00 0 00 1 344 357 56 Noreginu konts USD 117 64 0 00 0 00 117 64 EUR 22 394 74 0 00 0 00 22 394 74 LTL 9 750 00 0 00 0 00 9 750 00 RUB 65 798 60 0 00 0 00 85 798 60 GBP 5 563 16 0 00 0 00 5 563 16 LVOORGNS5555555555550 LYL 9 00 0 00 0 00 9 00 Nor inu konts Total balance LVL w 1 368 138 30 0 00 0 00 1 368 138 30 TERM DEPOSITS Account Deposit Type Currency Amount Annual Rate Start Date Due Date LW22RGNS2222222222220 Overnight EUR 0 00 1 00 07 09 2011 09 09 2011 Depoz ta l gums L 11RGNS1111111111111 Overnight EUR 0 00 1 00 22 10 2011 23 10
15. Payments Megotiate Confirm Pic 30 Currency exchange payment approval of negotiated rate System shows a message about successful approval of payment after confirmation of new rate see Pic 31 Message Payment confirmed successfully A Payment confirmed successfully w Pic 31 Message Payment confirmed successfully Note lf amount of currency exchange payment exceeds 100 000 LVL or its equivalent in other currency then it is not possible to send the payment to negotiation with dealer System shows a message Large amount currency exchange transactions can be processed via Phone banking service only Please contact the Bank s dealer at phone 371 66118877 to agree on exchange rate and make the transaction 5 3 Payment signing Customer user who has such rights can sign a payment and afterwards it is given to execution as well as he or she can create the payments and send to the Bank to execution Whereas customer user who has no such rights can create new payment and send it to execution system sets the status Signing to such payment Only customer user who has such rights can send such payment that is in status Signing to execution User can find the payments that are in status Signing in the payment archive or by clicking the link in the upper right corner of the page see Pic 32 Link to payments sent to signing 19 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 P
16. Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Rb ae Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internet Banking User Manual Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb 371 673 333 03 e mail info rigensisbank com www rigensisbank com Table of Contents 1 INTRODUCTION east in een 3 1 1 DOCUMENT PURPOSE ae tit ive va diss ot ia w v ti a ote aa tk kt kn e a nn Ba ann l m ke a re a n a a n ie 3 1 2 DOCUMENT STRUCT WIRE 3 4 ss as ini da lk a an e n a nn e e ka e a nesens 3 2 SUPPORTED LANGUAGES 2uuu220 u000a00a0annanannnn anna anna an nun nn nnnannnnannnnnn nn nun nn nun un nnnannnnannnnnnannunnnnn 4 3 CONNECT TO THE SYSTEN unuuuunnnnnnannnnannnnnnnnnnnnmnnnnnnnnnnnnnnnnnn nn nun nn nnnunnnnunnnnunnnnunnnnunnnne 5 A SECTION MY ACCOUNTS iii sit tu avwe danti te ola ni n anna een 6 4 1 SUMMARY STATEMENT it so avdj nass nina nad wit ah 0 ka ti de ad il an n adj vi ja a a ae Te ee 6 Atik ACOS 3 a N e an e ae ann TI 6 4 1 2 Oparatons On ACCOMM une aie ik an an ins ek takes andi 7 4 2 ACCOUNT ST TEMEN TS sac sa senas as s ei pe sans 11 5 SECTION PAY MEN TS sasn ss ss een 13 S VIE NP cates save tau st vott D one 13 52 CURRENCY EXCHANGE Sana aan sisi an ae ata nik since True t das eher een nee 16 5 3 PAYMENT SIGNING aaa 19 5 4 PAYMENTS
17. S BANK RIGENSIS Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb BANK 371 673 333 03 e mail info rigensisbank com www rigensisbank com Rb RIGENSIS John Brown LOG OUT BANK LAT ENG RUS NewMessages 0 24 Settings MY ACCOUNTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE PAYMENTS IMPORT Payments Import Browse_ Import payments Financial advisor nfo rigensisbank com 371 675 555 51 HELPFUL INFORMATION Tariffs CURRENCY EXCHANGE RATES BUY SELL ME 1 USD 0 5306 0 5387 WM 1EUR 0 6915 0 7015 YE 1 NOK 0 0911 0 0928 zis 1 GBP 0 8586 0 8779 100 JPY 0 6328 0 6453 Rigensis Bank AS Bank of Latvia 371 67 555 551 Pic 45 Payment import He or she must press the button Browse to select the created payment file and press the button Import payments System imports payment and verifies correctness of payment data Found errors if any are displayed on the screen see Pic 46 Payment import list of errors Payments Import Imported 0 payments Line number Errors 5 Back dated payment can not be imported 20120808 Incorrect external payment code 253 6 Please enter sum Pic 46 Payment import list of errors Customer user must correct displayed errors and import changed payment file once more If no errors
18. Select Clipboard fu Font 4 Alignment 4 Number x Styles Cells Editing 19 w fe A a A B E D E F 1 No konta Nr Dokumenta numurs Maks juma datums Summa Val ta Sa m ja nosaukums V rds uzv rds Sa 2 Co cu ra No Homep aokymeHTa Qata nnatexa Cymma Bantota Nonyyatenb Mima amnnna HazBaHne HON 3 From Account No Document Number Payment Date Amount Currency Beneficiary s Name Ben 4 LV33RGNS3333333333333 1 20120705 1 01 LVL JOHN ZIMMERMAN LV34 5 LV33RGNS3333333333333 2 20120705 90001 50 GBP TBS INTERNET SAS GB3 6 LV33RGNS3333333333333 2 20120719 1 04 RUB GAZ KOMERC RU LV8 7 LV33RGNS3333333333333 1 20120705 1 02 LVL BnccapmoH B B Lv8 8 9 10 11 12 i 13 14 15 16 v M 4 Maks jumi Mnatexn Payments 3 1 4 w gt 1 Ready EBJA 100 C g Pic 44 Sample of payment import file Note The first rows of the field names must start with symbol F 25 Format of payment import file Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Following format requirements must be taken into consideration to successfully import payment see Table 1 Format of payment import file Field Name Mandatory Y N Format From Account No Y Payers account no IBAN format Document Number Y Payment Date Y YYYYMMDD Amount Y Separator of decimals no
19. ailable to customer as well as it describes how to prepare account statement and export it 5 section introduces with payment section It gives insight how to create payments save execute print and edit them as well as how to sign the payment This section also gives insight how to work with payment archive 6 section describes how to create term deposit application 7 section gives insight in the work with section Message center It describes how to create delete and save the messages 8 section introduces with settings section It describes how to change the account name and how to view the history of online sessions 9 section consists of short description about the currencies and their rates used in Rigensis and Bank of Latvia RIGENSIS BANK Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb en 371 673 333 03 e mail info rigensisbank com www rigensisbank com 2 Supported Languages Rigensis Internet Banking supports three languages Latvian Russian and English Customer user must click the link of correspondent language in the language menu see Pic 1 Language Menu to select the necessary language RUS ENG LAT Pic 1 Language Menu System s language is changed to selected Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go ae 371 673 333 03 e mail info rigensisban
20. are found System displays message of successfully imported payments and link to payments archive see Pic 47 Message of successfully imported payments Imported payments are in status Imported and can be found in payments archive Payments Import Imported payments Go to payments archive Pic 47 Message of successfully imported payments 28 RIGENSIS Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb BANK 371 673 333 03 e mail info rigensisbank com www rigensisbank com 6 Section Applications Customer user must open section Applications to create a term deposit application System opens term deposit application form see Pic 48 Term deposit application Rb RIGENSIS John Brown v LOG OUT BANK LAT ENG RUS New Messages 0 2 Settings E MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER APPLICATIONS Term Deposit Term Deposit Application Name Surname Account Number LV33RGNS3333333333333 v Deposit Type Term Deposit O Term Depositwith periodic interest payment Amount LYL v Annual Rate Deposit start Date 14 12 2011 i month 3months 6 months 9 months 12 months Term date Special conditions has understood and agreed that this Term Deposit Application Rigensis Bank AS hereinafter Bank General Business Conditions and Price List as well amendments of this documents together form the D
21. e no transactions from selected account then System displays the message No transactions found for this account see Pic 8 Message No transactions found for this account instead of list of transactions OPERATIONS OH ACCT LYSSRGNS3333333333333 w LYC USO EUR RUB ALL CURRENCIES Mo transactions found for this account ll Saved Received Signing T Processed a Executed M Rejected by Bank Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb ug 371 673 333 03 e mail info rigensisbank com www rigensisbank com Pic 8 Message No transactions found for this account Filter list If user wants to view last 10 or 20 operations he or she must click the link with appropriate name last 10 or last 20 see Pic 9 Links last 5 10 20 operations on account OPERATIONS OH ACCT LYSSRGNS 3335533355553 w p Last 5 Last 10 Last 20 09 12 2011 d sveiks EUR Pic 9 Links last 5 10 20 operations on account But if user wants to filter operations created in specific currency he or she must click the appropriate link LVL USD EUR or RUB see Pic 10 Currency links By default system displays last operations in all currencies OPERATIONS OH ACCT LYSSRGNS 3335535355355 w LvL USD EUR RUB ALL CURRENCIES Last 5 Last 10 Last 40 09 12 2011 d sveiks EUR 0 56 Print Pic 10 Currency links Print payment lf user wants to print pay
22. eposit Agreement hereinafter Deposit Agreement 1 that the Bank opens the Term Deposit Account and Customer declares that ne rij ri 1 that the Deposit Agreement shall be deemed effective ount placement in the Deposit Account agree to place Deposit Amount indicated in this Term Deposit Application under the terms and conditions stated above C Agree m a a Prepare Document Pic 48 Term deposit application Customer user must fill the necessary fields and press the button Prepare document If all mandatory fields are filled system opens a pop up window see Pic 49 Pop up window save or open term deposit application in which user must select whether he or she wants to open or save the document Opening TermDepasit 20111113 Pdf You have chosen to open Tl TermDeposit 20111113 Pdf which is a Microsoft Excel Worksheet From https 192 168 1 130 8046 What should Firefox da with this File Open with Adobe Reader 5 1 default ka Save File Do this automatically For Files like this from now on Pic 49 Pop up window save or open term deposit application Note Customer user can send the saved term deposit application to the operator under the section Message center 29 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go ae 371 673 333 03 e mail info rigensisbank com www rigensisbank com 66 JJ 7 Sec
23. er Select Template For This Transaction From Account No LW33RGNS3333333333333 v Document Number Execution Date 14 12 2011 Amount 1 344 357 58 Financial advisor ln info rigensisbank com ETEN en Lv L 371 675 555 51 Beneficiary s Name Beneficiary s Account No HELPFUL INFORMATION Reg NoJID No Date of Birth Address J LR Resident Recipient Country v Beneficiary Bank s code SWIFT v BUY SELL i Beneficiary s Bank Name Select ME 1 USD 0 5037 0 5091 k Beneficiary s Bank Address 1 EUR 0 7006 0 7083 Beneficiary s Bank Country v YE 1 NOK 0 0911 0 0921 D I wish to add information on Correspondent Bank and or Intermediary Bank si 1 GBP 0 8017 0 8198 100 JPY 0 6629 06705 Payment purpose Payment Type Standard v Rigensis Bank AS Bank of Latvia Show All Rates J Customize Current View Commission Type Payer OUR Information for Customer s Bank Back to Payments Continue Pic 22 Payment External transfer Note lf payment amount exceeds 5000 LVL or its equivalent in other currency and one of the parts involved in payment is LR resident then the field External payment code is mandatory Save payment If customer user does not want to send the created payment to execution immediately but use it later he or she can save it by pressing the button Save System displays informative message of successful payment saving see Pic 23 Message Payment is
24. er of printout form If user wants to export the payment he or she must click the link Export PDF H Pret F jp the upper right corner of printout form System opens pop up window see Pic 40 Pop up window of payment export in which user must select whether he or she wants to save or open it Opening BetweenOwnAccounts_70111113 Pdf You have chosen to open BetweenDwnAccounts 20111113 Pdf which is a Microsoft Excel Worksheet from https 192 168 1 130 8048 what should Firefox do with this File O open with Adobe Reader 8 1 default w C Do this automatically for files like this from now an Pic 40 Pop up window of payment export Delete payment lf user wants to delete one of the saved payments he or she must click the link Delete see Pic 35 Payment archive System opens pop up window in which user must press the button Yes to confirm that he or she really wants to delete this transfer otherwise user must press the button No see Pic 41 Pop up window Do You really want to delete this transfer RIGENSIS BANK 23 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com cam Do you realy want to delete this transfer T 7 a Pic 41 Pop up window Do You really want to delete this transfer Deleted transfer is not visible in the list anymore
25. g the transact d 14 LVL 1 0000 1 0000 with the pre l texchang BE 1 USD 0 5037 0 5091 Mi 4 EUR 1 AUD 0 748400 EUR EUR AUD 1 EUR 1 336184 AUD me 1 RUB 0 0165 0 0167 SELL 100 JPY 6629 5 fwi 1 CAD 0 4980 5020 Select Currency EUR v EJ 1 CHF 0 Enter Amount labie Bal SEIEN IE a Available Balance 22 394 74 A 1 Aun 0 5219 0 5276 A 1 SEK HE 1 NOK posit 0 0921 nn Continue 9 Rigensis Bank AS Show All Rates f Customize Current Viey Pic 27 Currency exchange payment lf customer user does not want to send the created currency exchange payment to execution immediately but use it later he or she can save it by pressing the button Save Created payment IS successfully saved Whereas if user wants to send the payment to execution he or she must press the button Continue instead of Save System opens confirmation form in which user must input the generated code of digipass and press the button Confirm to send the payment to the Bank To return to the previous form user must press the button Back in the payment confirmation form whereas to cancel the payment he or she must press the button Cancel Negotiate currency rate with dealer lf the amount from which user can negotiate currency rate with dealer is specified in the customer users data or if the amount of currency exchange payment is in range from 10 000 LVL to 100 000 LVL including customer user can agree upon currency exchange rate
26. ge RIGENSIS BANK 24 RIGENSIS Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go BANK 371 673 333 03 e mail info rigensisbank com www rigensisbank com a Date Status Type of Operation Currency Amount Account 09 12 2011 Internal ELIF 0 56 LYSshaoNMS3333333333333 Print 09 12 2011 Currency selling EUR 12 00 LY YSSRGNSS3355555 3535553 Print 03 12 2011 Internal LWE 0 10 LvS3RGH5535333333333333 Print F 09 12 2011 ki Internal ELF 1 25 Lv33kaNSss3333333j333 Frint Delete 03 12 2011 Hi Internal EUR 1 25 LYSSRaNS3333333333333 Print Delete Page 1 of 3 1 2 Next Page temsperpage 5 10 25 50 lel Saved EJ Received Signing Processed af Executed J Rejected by Bank Confirm selected payments Please enter recipients account Execution date can not be earlier than todays date Pic 43 Payment archive error message Customer user must open the incorrect payment make changes and try to send the payment to the Bank once more 5 9 Payment import User must create payment import file in the MS Excel see Pic 44 Sample of payment import file X H 9 di Import Microsoft Excel B Home Insert Page Layout Formulas Data Review View A A o g X Calibri ri Text E Conditional Formatting geinetr E Ar d Bay B Z U Aw 22S jj Wd E Formatas Table Pf Delete g Z Is EA EEV SA Beensyyes Hi Format 2 Fitter
27. ge user must press the button Browse to select the necessary file and then the button Attach selected file Selected file is successfully attached to the message Attached file is possible to delete using the button Delete see Pic 52 Message with attachment 30 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS BANK Subject Spy company k Message max 2000 characters 2000 characters remaining Attach selected file Attached 3mb tet Pic 52 Message with attachment To send the message customer user must press the button Send but to save the entered information user must press the button Save Saved messages are possible to find under subsection Drafts If user wants to cancel the message creation he or she must press the button Discard in the new message form If user has pressed the button Send System checks whether all mandatory fields are filled If it finds no validation errors new field appears in which user must input code of digipass and press the button Send to send a message to the Bank see Pic 53 Message with digipass code If System finds some validation errors then displays appropriate error message Subject Spy company z Message Mission completed max 2000 characters 2000 charac
28. hone 371 675 555 51 661 188 00 Fax Rb ug 371 673 333 03 e mail info rigensisbank com www rigensisbank com John Brown Ww LOG OUT LAT ENG RUS New Messages 0 WE Settings Pic 32 Link to payments sent to signing To sign a payment customer user who has such rights must open the payment in status Signing and input the generated code in the corresponding field and press the button Sign see Pic 33 Payment in status Signing Internal Transfer From Account No LW33RGNS3333333333333 Document Mumber 10 Execution Date 15 12 2011 Amount 0 09 Currency EUR Beneficianys Name Laivinieks Beneficiary s Account Mo LYOZRGNS2222222222220 LF Resident Recipient Country Latvia Payment purpose for trip Commission Fee According to price list Enter security code Code 11177964 Click here ta make similar pavment Pic 33 Payment in status Signing Payment is successfully signed and user can find a new record in the list of signatures see Pic 34 Record of signed payment Status User Name surname Signing time Level group 2 1 1 Signed 418457 Asais Rac js 09 12 2011 15 33 Pic 34 Record of signed payment When the necessary amount of customers has signed the payment it s given to the Bank for execution Note The number of signers is indicated in the payment approval rule If the number of customer users who have such rights exceeds the number of approvals necessary to send the paymen
29. is Bank customer user must choose to make payment within the bank by opening section s Payment subsection Internal transfer System opens payment form see Pic 20 Payment Internal transfer in which all mandatory fields are marked with RIGENSIS BANK asterisk MY ACCOUNTS PAYMENTS ARCHIVE Financial advisor info rigensisbank c Om 371 675 555 51 HELPFUL INFORMATION CURRENCY EXCHANGE RATES mE 1 USD M 1EUR HE 1 NOK 2E 1 GBP 0 0911 0 5017 SELL 0 5091 John Brown v LOG OUT LAT ENG RUS New llessages 0 2 Settings PATMENTS APPLICATIONS MESSAGE CENTER TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE Internal Transfer Select Template For This Transaction From Account No LW33RGNS3333333333333 v Document Number Execution Date 14 12 2011 Amount 1 344 357 58 Currency LVL v Beneficiary s Name Beneficiary s Account No Reg NoJID No Date of Birth Address LR Resident Recipient Country a Payment purpose Information for Customer s Bank Mandatory fields 0 7083 0 0921 Back to Payments Save Continue 0 8198 Pic 20 Payment Internal transfer To transfer money between own accounts customer user must open subsection Transfer between own accounts System opens payment form see Pic 21 Payment Transfer between own accounts in which all mandatory fields are marked with as
30. k com www rigensisbank com 3 Connect to the System Customer user must enter his or her user name and digipass authorization code and press the button Sign In to connect to the System see Pic 2 Connect to the Internet Banking RIGENSIS BANK RUS ENG LAT User name Digipass Authorization Code 371 67 555 551 Pic 2 Connect to the Internet Banking If entered data is correct System opens the main menu of Internet banking see Pic 3 Main Menu otherwise it gives an error message and user must try to sign in once more RIGENSIS John Brom v EOG Cer BANK arg SUMMARY STATEMENT STATEMENTS Hello Anna Kalnina Account Currency Balance Overdraft Reserved Available balancn RON 1 344 357 x 1 344 257 5 HF 2 Mi T x 2 Mia 371 876 555 51 HELPFUL INFORMATION wo mad r ne i t Y 141 fi LVIDAONSS555556555550 LVL T X x Total balance m y 4 363 133 30 s4 aao 1 264 138 20 RRERCY EXCHANGE RA su Se 1Essaneros TI n Wi 1u50 Account Depost Type Curremey Amount AnmwualRate Start Date Due Date M it L N u 1 r M 1 non tn kan B 108 l IRONSI 1111 F C wos te Baur a lann v F ge Account Trust Type Currency Amount Areal Rate Start Dete Due Date LvV4A4PRONE4144444444444 F E y 4 ta ham SERONESSSSESSSSSSSS 10 2011 a lanne e a C Account Currency Amount Cred s Sum Anne Rate Avetlebin talamcn tinal Repayment Date KES J otal balance y w OPTRA TIONS ON v ki azi m Gon ba n ta a Zr V Erecut x Pic 3
31. lectCurrency AUD j Vail i WO 3 i S A j 3 nisr ma ni C puana you may contactthe Bank s dealer by calling up at 371 66118870 Date 16 12 2011 Payments are made on the transaction date EUR gt AUD SELL Select Currency EUR 2 00 Enter Amount Available Balance 22 394 74 Optionally you may contact the Bank s dealer by calling up at 371 66118870 Cancel Pic 29 Currency exchange payment rate negotiation with dealer Back to Payments Negotiate Refresh When user has agreed upon rate with the Bank s dealer he or she must press the button Negotiate Refresh The new rate appears in the payment form and customer user can confirm it by entering digipass code and pressing the button Negotiate Confirm or cancel it using the button Cancel see Pic 30 Currency exchange payment approval of negotiated rate 18 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go ae 371 673 333 03 e mail info rigensisbank com www rigensisbank com Document Number Doct Select Account L Y33RGM53333333333333 BLIY Select Currency AUD EnterAmount 2 50 Date 16 12 2011 Payments are made an the transaction date 1 AUD 0 800000 EUR EUR AUD 1 EUR 1 250000 AUD SELL Select Currency EWR 2 00 Eee 22 394 74 Enter security code Code 01747383 _ Optionally you may contact the Bank s dealer by calling up at 371 66118870 Back to
32. ment he or she must click the link Print see Pic 7 Section Operations on acct in the section Operations on acct System opens payment printout form see Pic 11 Payment print out form which user can print and or export in pdf file RIGENSIS BANK Internal Payment Payment No 10 Date 15 12 2011 00 00 Customer John Brown Reg No ID No Date of Birth 111111 11111 Taxpayer Identification Code Account No LV33R GNS3333333333333 Payment Amount La 112 Amount in Words one LvL12 Benefictary Account No LVO2RGNS222222222222 Account Type Demand deposit account Payment Purpose for trave Additional Information Information for Bank S gning Date and Time Payment Ref No Pic 11 Payment print out form If user wants to print the payment he or she must click the link Print in the upper right corner 6 Print Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb en 371 673 333 03 e mail info rigensisbank com www rigensisbank com If user wants to export the payment he or she must click the link Export PDF in the upper right corner Eirart FEE System opens pop up window see Pic 12 Pop up window of payment export in which user must select whether he or she wants to save or open it Opening BetweenOwnAccounts_70111113 Pdf You have chosen to open BetweenDwnAccounts 20111113 Pdf which is a Microsoft Excel Worksheet fr
33. mer user must enter the name of template and press the button W Payment is successfully saved in the list of defined payments Note lf user has created and saved a payment template he or she can select them by clicking the link Select template for this transaction in the payment forms Internal transfer and External transfer 5 2 Currency exchange To create currency exchange payment customer user must open subsection Currency exchange of section Payments System opens currency exchange form see Pic 27 Currency exchange payment in which all mandatory fields are marked with asterisk RIGENSIS BANK 16 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Rb RIGENSIS John Brown v LOGOUT LAT ENG RUS New Messages 0 Z Settings es MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE wy 2 Enter Information Confirm Financial advisor Document Number nfo rigensisbank com Select Account Lv33RGNS3333333333333 v 37167555551 Information for Customer s Bank HELPFUL INFORMATION mp Deposit rates Tariffs Select Currency AUD v Enter Amount CURREHCY EXCHAHGE RATES Date 16 12 2011 Payments de onthet tion dat BUY SELL O Fayments de onthe tb ress d llowin
34. o price list Click here to make similar payment Pic 16 Non editable form of payment details To create a payment with same data user must click the link Click here to make similar payment Slick here to make similar payment see Pic 17 Similar payment form System opens appropriate payment form with already filled fields 10 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer Select Template For This Transaction From Account Mo Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account No Reg NoJID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments LV33RGNS3333333333333 v 6 09 12 2011 IF 0 56 22 394 74 EUR v Mazais Stjuarts LYO2RGNS2222222222220 LR Resident sveiks Mandatory fields Continue Pic 17 Similar payment form 4 2 Account statements If user wants to view account statements he or she must open subsection Statements of section My Account System opens search form of account statement see Pic 18 Account statement search form in which user can specify account period and format of statement RIGENSIS BANK Account Mor inu konts LW33RGNS3333333333333 w Please cho
35. om https f192 168 1 130 8046 what should Firefox do with this file open with Adobe Reader 8 1 default w C Do this automatically for files like this from now on Pic 12 Pop up window of payment export Edit payment lf user wants to edit saved payment he or she must click the link Edit see Pic 7 Section Operations on acct System opens form of correspondent payment see Pic 13 Editable form of saved payment in which user can make changes and save them using the button Save or send the payment to execution using the button Continue Transfer Between own Accounts From Account No LV33RGNS3333333333333 Demand deposit Document Number 10 To Account No LYOORGNS5555555555550 Demand deposit vw Execution Date 15 12 2011 fal Amount 1 12 1 344 357 56 Currency LYL v Payment purpose for travel Information for Customer s Bank Back to Payments Save Continue Pic 13 Editable form of saved payment Note The link Edit is visible only to payments that are in status Saved Delete payment If user wants to delete one of the saved payments he or she must click the link Delete see Pic 7 Section Operations on acct System opens pop up window in which user must press the button Yes to confirm that he or she really wants to delete this transfer otherwise user must press the button No see Pic 14 Pop up window Do You really want to dele
36. ose preset period or select specific dates STATEMENT FORMAT This Week Start 15 12 2011 On screen This Month End 15 12 2011 O PDF Previous Month C Excel This Year ate Statement Pic 18 Account statement search form When all required information is specified user must press the button Generate statement System opens account statement form see Pic 19 Account statement which user can print by Print clicking link Print T and or export using link Export PDF EN Exrart FEF 11 RIGENSIS Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax BANK 371 673 333 03 e mail info rigensisbank com www rigensisbank com Return to the previous screen eh Print Export PDF RIGENSIS BANK AS Reg No 40103429440 RIGENSIS Legal Address Duntes street 6 Riga LV 1013 BANK SWIFT code BIC RGNSLV22 Account Statement John Brown Account LW33 RGNS 3333 3333 3333 3 Reg Nos ID No 111111 11111 Address Period 01 10 2011 03 10 2011 Preparation Date 16 12 2011 15 04 Currency EUR Date Doc No Benef ciary Payer Transaction Description Reference No Debit Credit Transaction Value Date Opening Balance 01 10 2011 33 908 18 including Unused Credit Limit 0 00 Hold Amount 0 00 01 10 2014 01 10 201110010000000 Anna Kalniga Reg No 111111 11111 RIGENSIS BANK KS IE2 0 56 Book transfer 2011 AS Acc No LVOD RGNS 5556 5556 5555 0 0
37. rt PDF Pic 63 Currency exchange rates Bank of Latvia Rates 1 0000 0 5110 0 7025 O 0F FS 0 5720 0 0167 0 6290 0 0908 0 1610 0 8180 0 6530 0 2040 0 5020 To view cross rates customer user must click the tab Cross Rates System opens list with cross rates see Pic 64 Currency exchange rates Cross Rates Bank s Rates Bank of Latvia Rates BUY FOR USD SELL FOR USD aa AUD 1 0324 1 0408 J CAD 0 5616 0 5698 E CHF 11331 1 1426 BE EUR 1 3853 1 3966 GBP 1 5953 1 6082 JPY 100 1 3113 1 3221 li LTL 0 3895 0 3949 u LVL 1 9643 1 9853 NOK 0 801 DA817 pou PLN 0 3170 0 3199 mu RUB 0 0326 0 0328 ba SEK 0 1520 0 1532 BE USD 1 0000 1 0000 pati Print BUY FOR EUR 1 7421 1 7059 01 5147 1 0000 1 1463 0 3425 0 2650 1 4118 0 1295 0 2279 0 0234 0 1093 0 7160 Pic 64 Currency exchange rates Cross Rates SELL FOR EUR 0 7454 1 7117 1 5215 1 0000 1 1564 1 3505 1 2735 1 4274 1 1306 0 2300 0 0236 1 1102 1 7213 ge Export MS Excel AN Export POF Customer user can select the currencies which he or she wants to see in the left side of page using the check boxes in the tab Bank s Rates or Bank of Latvia Rates and pressing the button Save changes Marked currencies are displayed in the section Currency exchange rates in the left side of page lf user wants to print the list of currencies and their buy sell rates customer user must press the link Print LTE
38. t to Bank then payment must sign only the necessary number of signers not all customer users It is not essential which users sign the payment unless their confirmation is not specially marked during creation of payment approval rule 5 4 Payments archive To view all created payments customer user must open the subsection Payments archive of section Payments System opens payment archive form see Pic 35 Payment archive in which customer user can indicate necessary search criteria operation type account type currency period of time or select to view last 5 10 20 or 50 operations 20 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go ae 371 673 333 03 e mail info rigensisbank com www rigensisbank com RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 2 Settings MY ACCOUNTS PATMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIYE TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE By operation type By account type By currency All v All accounts v All currencies v Select specific dates Choose predefined time period Show fae This Week Last 5 Operations Financial advisor lu zen E LSK info rigensisbank com To EE rien 371 675 555 51 Previous Month This Year HELPFUL INFORMATION Deposit rates Tariffs Date Status Type of Operation Currency Amount Account
39. te this transfer Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com gen Do you realy want to delete this transfer li Pic 14 Pop up window Do You really want to delete this transfer Deleted transfer is not visible in the list anymore Note Link Delete is visible only to payments that are in status Saved View payment RIGENSIS BANK lf user wants to view payment detailed information he or she must click the payment or amount link of correspondent payment see Pic 15 Links to open payment details OPERATIONS OH ACCT Last 5 Last 10 Last 20 kal for travel gt 09 12 2011 3 sveiks 15 12 2011 LYSSRGNS3335 533335553 w LWC USO EUR RUB Print 0 56 rint Pic 15 Links to open payment details RUB ALL CURRENCIES System opens non editable form of payment in which user can view the payment detailed information as well as create a similar payment See Pic 16 Non editable form of payment details Internal Transfer From Account Mo Document Murmber Execution Date Amount Currency Beneficiary s Name Beneficiary s Account Mo Recipient Country Payment purpose Commission Fee Back to Payments EVI3ISRGNS3333333333333 6 09 12 2011 0 56 EUR Mazais Stjuarts Lv RGM52222222222220 LF Resident Latvia sveiks According t
40. terisk RIGENSIS BANK MY ACCOUNTS PAYMENTS ARCHIVE Financial advisor info rigensisbank com 371 675 555 51 HELPFUL INFORMATION John Brown v LOG OUT LAT ENG RUS New Messages 0 2 Settings PAYMENTS APPLICATIONS MESSAGE CENTER Pic TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE Transfer Between own Accounts From Account No Nor inu konts Only my account Demand d w Document Number To Account No LV33RGNS3333333333333 Demand deposit v Execution Date 14 12 2011 Amount 9 00 Currency LVL v Payment purpose Information for Customer s Bank Mandatory fields 21 Payment Transfer between own accounts 13 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb en 371 673 333 03 e mail info rigensisbank com www rigensisbank com To transfer money to another bank of Latvia or to the international bank customer user must open external payment form by clicking the subsection External transfer System opens payment form see Pic 22 Payment External transfer in which all mandatory fields are marked with asterisk RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 A Settings ne MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER PAYMENTS ARCHIVE TRANSFER BETWEEN OWN ACCOUNTS INTERNAL TRANSFER EXTERNAL TRANSFER CURRENCY EXCHANGE External Transf
41. ters remaining Attach selected file Enter security code and click Send Send Discard Pic 53 Message with digipass code Sent message is possible to find under the subsection Sent messages see Pic 54 Sent messages 31 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go ae 371 673 333 03 e mail info rigensisbank com www rigensisbank com Rb RIGENSIS John Brown v LOG OUT BANK LAT ENG RUS New Messages 0 2 Settings nn 4 MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIVED MESSAGES SENT MESSAGES NEW MESSAGE DRAFTS Subject Date Different questions 14 12 2011 16 05 Client Data Error Report IRLIZUPRZLEN Testa v stule 13 11 2011 21 22 Pic 54 Sent messages Financial advisor info rigensisbank com 371 675 555 51 7 2 View message If user wants to view the message he or she must click the link of message subject System opens message details form see Pic 55 Detailed information form of message Date 14 12 2011 16 05 Message My first question 3mb txt 3160686 bytes Delete Pic 55 Detailed information form of message Customer user can download attached file by clicking the link of file or delete the correspondent message by pressing the button Delete 7 3 Delete message If user wants to delete the message from the list he or she must tick off the necessar
42. tion Message center Customer user can view all received and sent messages as well as create a new message in the section Message center By default the subsection Received messages is opened see Pic 50 Section Message center RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 2 Settings MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIYED MESSAGES SENT MESSAGES NEW MESSAGE DRAFTS i gt ree gt No messages Pic 50 Section Message center 7 1 Compose message Customer user must press the button Compose new message if he or she wants to send a message to the Bank System opens form of new message see Pic 51 Form Compose message RIGENSIS John Brown v BANK LAT ENG RUS New Messages 0 2 Settings Si i MY ACCOUNTS PAYMENTS APPLICATIONS MESSAGE CENTER RECEIVED MESSAGES SENT MESSAGES NEW MESSAGE DRAFTS s l compose new MESSAGE S Subject Spy company Message imax 2000 characters Financial advisor info rigensisbank com 371 675 555 51 HELPFUL INFORMATION Deposit rates Tariffs 2000 characters remaining CURRENCY EXCHANGE RATES BUY SELL einehss sede BE 1 USD 0 5037 0 5091 Jen scar BE 1 EUR 0 7006 0 7083 Pic 51 Form Compose message Customer user can select one of already defined subjects or enter the new one in the drop down list Subject If there is a necessity to attach a file to the messa
43. tjuarts LVO2RGNS2222222222220 LR Resident sveiks Mandatory fields System opens appropriate payment form with already filled fields Pic 38 Similar payment form Print payment If user wants to print payment from payment archive he or she must click the link Print see Pic 35 Payment archive System opens payment printout form see Pic 39 Payment print out form which user can print and or export in pdf file RIGENSIS BANK 22 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Rb 371 673 333 03 e mail info rigensisbank com www rigensisbank com a Print Wn Export PDF RIGENSIS BANK AS Rb RIGENSIS Reg No 40103429440 BANK Phone PER ee rE ons e mail info rigensisbank com var w rigensisbank com Internal Payment Payment No 3 Date 15 12 2011 11 09 Customer John Brown Reg No ID No Date of Birth 111111 11111 Taxpayer Identification Code Account No LY33RGNS3333333333333 Payment Amount LVL 015 Amount in Words zero LYL15 Beneficiary Account No LVO2RGNS2222222222220 Account Type Demand deposit account Payment Purpose Additional Information Information for Bank Signing Date and Time 15 12 2011 11 09 Payment Ref No 110000003000000 Printed out on 16 12 2011 15 00 Pic 39 Payment print out form emo da Print If user wants to print the payment he or she must click the link Print in the upper right corn
44. unt Account Nor inu konts LY33RGNS3333333333333 v Account Name Nor kinu konts Save Changes Pic 59 Rename account 33 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax Go re 371 673 333 03 e mail info rigensisbank com www rigensisbank com Customer user must enter the account name in the field Account name and press the button Save changes System shows a message that the account name is successfully changed see Pic 60 Message You have successfully renamed Your account HAME REHAME ACCOUNT Account Mor kinu konts Only my account LV33R NS3333 we Account Mame Nor kinu konts Only my account Tou have successfully renamed your account Please click here to continue using the internet bank Pic 60 Message You have successfully renamed Your account To continue work with Internet bank customer user must click the link Click here to exit without saving changes 34 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com 9 Currency exchange rates Customer user can view exchange rates of Bank of Latvia and Rigensis Bank in the left side of page The radio button Rigensis Bank AS is selected by default see Pic 61 Section Currency exchange rates CURREHCY EXCHANGE RATES BUY SELL B
45. vinieks Please enter recipients account LR Resident For trip Mandatory fields Continue Pic 24 Error in the input data of payment Otherwise system opens payment confirmation form see Pic 25 Payment confirmation form in which user must enter generated code of digipass and press the button Confirm to send the payment to the execution RIGENSIS BANK 15 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer From Account Ho LW33RGNS3333333333333 Document Number 10 Execution Date 15 12 2011 Amount 0 09 Currency LVL Beneficiarny s Name Laivinieks Henetician s Account No WWDZRGNSZZZZZZZZZZZZU LF Resident Recipient Country Latvia Payment purpose fortrip Commission Fee According to price list Enter security code Code 33776476 Back to Payments Contirm Pic 25 Payment confirmation form System checks entered code and if there are no validations errors displays message that payment IS successfully sent to Bank see Pic 26 Message Payment successfully sent to Bank Internal Transfer RA Payment transtered to the Bank O Would you like to create a payment template for this transaction lf yes please enter the name for the template Pic 26 Message Payment successfully sent to Bank To create a template of just created payment custo
46. w the payment details as well as create a similar payment see Pic 37 Non editable payment s detailed information form 21 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com Internal Transfer From Account Mo Document Number Execution Date Amount Currency Benefician s Mame Benefician s Account Ma Recipient Country Payment purpose Commission Fee Status User Level group 2 1 1 Signed 418487 LWI3RGNS3333333333333 6 09 12 2011 0 56 EWR Mazais Stjuarts LYOZRGNS 2222233327220 LF Resident Latvia Svejks According to price list Click here to make similar payment Hame surname Signing time A ais Rat js 09 12 2011 15 33 Pic 37 Non editable payment s detailed information form To create a payment with same data user must click the link Click here to make similar payment Slick here to make similar payment see Pic 38 Similar payment form Internal Transfer Select Template For This Transaction From Account No Document Number Execution Date Amount Currency Beneficiary s Name Beneficiary s Account No Reg No ID No Date of Birth Address Recipient Country Payment purpose Information for Customer s Bank Back to Payments LV33RGNS3333333333333 v 6 09 12 2011 fesa 0 56 22 394 74 EUR v Mazais S
47. with dealer by clicking the link Please press here to negotiate exchange rate see Pic 28 Currency exchange payment link Please press here to negotiate exchange rate RIGENSIS BANK 17 Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax 371 673 333 03 e mail info rigensisbank com www rigensisbank com BUY SELL CURRENCIES Enter Information Document Number Select Account Information for Customer s Bank BUY Select Currency Enter Amount 2 Confirm Docl LY33RGNS3333333333333 v AUD v 2 67 RIGENSIS BANK Date 16 12 2011 Fayments are made on the transaction date Fayments are made on the next business day following the transaction in accordance with the previously set exchange rate 1 AUD 0 748400 EUR EUR AUD 1EUR 1 336184 AUD SELL Select Currency EUR v 2 00 Available Balance Enter Amount un 22 394 74 Please press here to negotiate exchange rate Cancel Back to Payments Continue Pic 28 Currency exchange payment link Please press here to negotiate exchange rate Payment is successfully sent to the dealer for exchange rate negotiation System opens non editable form in which user can find the dealer s telephone number see Pic 29 Currency exchange payment rate negotiation with dealer BUY SELL CURRENCIES Doc1 LY33RGNS3333333333333 Document Number Select Account BUY Se
48. y check boxes and press the button Delete System opens a pop up window see Pic 56 Pop up window Do You really want to delete this message in which user must approve that he or she really wants to delete the message using the button OK The page at https 192 168 1 130 8043 says X Do you realy want to delete this message Cancel Pic 56 Pop up window Do You really want to delete this message Deleted message is not visible in the list of messages 32 RIGENSIS Rigensis Bank AS Teatra street 3 Riga Latvia LV 1050 Phone 371 675 555 51 661 188 00 Fax BANK 371 673 333 03 e mail info rigensisbank com www rigensisbank com 8 Settings To view sessions history or to change the name of account customer user must click the link Settings in the upper right corner of page see Pic 57 Link to settings John Brown Ww LOGOUT LAT ENG RUS NewMessages 0 Fe Pic 57 Link to settings Session history By default the section of online session history is shown if user opens section Settings see Pic 58 Session history Customer user can filter sessions indicating time period or selecting one of already defined periods of time SETTINGS Online Session History Show more secure online sessions Rename Account Select specific dates Choose predefined time period From This Wee k To F This Month Previous Month This Year Show More
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