OpenStage 10 T HiPath 500/3000
Contents
1. sees 29 Internal external 15 Automatic connection setup 27 On hO0K 15 Automatic trunk seizure prime line is not active 15 Using quick dial sse 25 USING redial 15 roc pond idee 16 Using repdial keys 16 C Dialling external calls ssssessesse 15 Dialling internal calls 15 Call Dialling the CO EE 15 Accepting from the answering machine 24 Direct Inward System Access s 45 Accepting ina group uiuos enti tragedia ENS S Orc 45 ASIN ae ape nent una 14 Discreet calling stecker 27 Directed transfer issu 22 Distributing calls ssssse 51 Distributing issued 51 Do not disturb ssssssnnes 36 Entrance telephone usine 23 DOOF Opener nude 24 Forwarding 4 ceeisnnadceciotactscecsbsnenasecnacdederesareede 19 DTMF suffix dialling tone dialling 32 Forwarding MSN in CO see 20 usum 30 Recording ies i e e ree xpo et rr naan 32 E R6Jectlng o eH eh Gen oi ge eee 17 23 Retrieving from hold sse 29 Entrance telephone ccccccccccccceeeeeeeeseseseeaeaeeeees 23 Retrieving from Dark 30 Exchanged phone seen 43 Transfetting eit et e nh 18 External code2. Override Stn busy ME Consult X s Eac 7 Phone central lock X_ Ov sni Boer Fig internal X central unlock DB giae Fig internal amp lock _ Gmno Emno Fig code unlock S ll F4 code Phone test x Bu ali Record call lt lt E Consult X H o i Ewy Blat Redial oo WEB Redial Reject calls EN Release Reset services EISEN ji Ringing group off amp Jut a j on V dl n internal yJ Room monitor oo F internal monitor off on TU BuBu r7 Pu Save PIN Bod Bool F HE old code Fig 2x new code 60 Overview of functions and codes alphabetical Functions Second call Operating steps allow automatic x Yoni wd DI 3 fi camp on call waiting MS Consult X Bi Bi camp on tone off x Bul fi camp on tone on SIB r3 end 1st call accept 2nd e y call end resume 1st 1x or 2x PU Consult call prevent automatic CH Ju ono O r3 camp on Silent monitor gt UX Iesus FY internal Speed dial station dial mm Speed Dial P 0 9 or o gt LE adi 0 9 station save x B f2ave X 0 9 r3 Fi external 7 system dial mm Speed Dial F 000 999 or e
3. Y 39 SL NES TUS BRI P 39 Important information c e EE Project code account code ssssssseseesrrensseeserrereee 35 L LED displays R DSS keys panid Aaa a de en i 12 Radio paging equipment SE 48 PMNICHON KEYG en ns GE E EE 33 Location of the telephone 2 cc c EE 4 Receiving volume eeceeeeeeeeeeeeceeeeeeeeeeeeeettees 14 52 ERR BEE 38 Recording m 32 Redialling a number see 16 CIE MCA 48 M R locate TE 43 Elle T E E re ie 4g RSS HIG MMIC OMS seeds Rs Making mobile calls ne 42 Resetting SCIVICCS E geseis 44 Malfunctions dunes 53 Ringtone 52 Message text Ring volume ELI 52 ANSWETIN o scatet ca n Deb une 42 Ringing group 50 Deleting viewing 41 Room monitor 37 Receiving a dan ann dela 42 ROOM monitoring 37 Sending ui 41 Move Led 43 Move with phone sssssseeeenemeeee 43 S Safety notes uet eese 3 Second call N NEE 29 Night BAS WEE aan 35 ANSWETING nn 28 Preventing cease none 29 Second level sessssseeeee 16 O Secret busy override ssssssseeses 37 Settings aeii a eene 52 Open listening ege er bene 14 Settings on your telephone sse 52 Opening a door unge E S 16 Using a code sssssssseeeenmerennnn nnne 23 Shift KEY cm EET 16 Operating instructions 3 Sicherheitshinweise eseene 3 Operat
4. sse 15 Call charge assignment aaesseeeeeieeeeerreesrennnesesennes 35 Call forwarding tacere edge 19 MSN in CO EE 2 F Multiple subscriber number MSN 20 Call volume eeee eee ses 14 52 Fax details REES Ee qud V sous 43 iG hcl Lop ose oe dulce hou ntis 84 Forwarding een ere 19 PINS WOME NER 28 Forwarding MSN in CO eee 20 Imc mE 29 Forwarding multiple subscriber number MSN 20 Call waiting tone oniloft 29 Function keys ae DA a nie a de addas ara da deu Madonna sde dra dd MATT NE 11 SIE 21 Functions Caller ID suppression 36 For another phone on off En 44 Calling a second party 18 Resetting HX 44 Calling functions 13 Using from externally En 45 Calls ifr queue ite tta hte nane 51 CE Marking atn eter eds 3 Central telephone lock 39 G Change number M E 43 General information ssssssssssess 8 PETER sceau romane 53 Group call h ascen waver eure etes neus ued 49 Code lock Index 55 H Locking unlocking serseri nieka 38 Locking unlocking centrally sse 39 Handsfree answerback n rr trece 22 Operating ee nn ne aan 13 mien T 27 Setting D RE E 52 Hotline delayed eere 27 E TE 52 Hunt group se 49 Using another phone like YOU OWN 42 Phone utile DEE 52 PIN m
5. 40 Toggle connect cstren esa 18 Tone dialliNg 4 1 oda iint bate ce 32 Tracitig a call t t bei t 38 Transferring call 4 18 Troubleshooting 53 TUNK FASI 1 erit toe dtt hace beret etn 33 Trunk seizure automatic 15 U UGD 51 User Support cir tee pet Aenean etant 8 V Variable call forwarding 19 Volumes KEYS C 11 W Work IMG EE 51 Overview of functions and codes alphabetical 57 Overview of functions and codes alphabetical The following table lists all available functions If configured consult the relevant service person nel you can activate the functions by entering a code or by pressing a function key Functions Operating steps Accept directed ZU IB Eu internal call group 2 CE Accept call on hold KG F trunk no Adjust ring tone E or C21 Ba I or E Answer call 4 Answer page ZU IB Sun internal not for U S Assign station number not for U S el 3 halt Oe MSN Fi external Associated dialling o gt UX led Fou f internal 3 RF stn no Associated service o gt UX BuBa internal FY code Call charge assignment account code
6. 42 More functions services os ess or H B mn Btu v Bae E3 m rim di i n Editing incoming messages Pay attention to the notes on Page 12 Calling the sender Lift the handset if configured Press the Mailbox key shown Enter the code A connection is set up to the party who sent the message Deleting messages The phone is in idle mode Page 13 Enter the code All incoming messages are deleted Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call The phone is in idle mode Page 13 Enter the code Enter the number of the other user Enter the other user s lock code Dial the external number This state is cancelled as soon as the call is ended More functions services 43 Iz a LA Iz E d Eu Hanif LI Iz Changing a number after exchanging moving relocating a phone When configured consult your service personnel you can move your number to any other phone Your phone to date is then assigned the old number of your new phone the num bers including phone settings e g programmed keys are exchanged Prerequisite Your old and new telephone are the first telephones at each con nection The telephones are in idle state The following procedure is carried out on the new phone The phone is in idle mode Page 13 Enter the code Enter own station numb
7. 35 PIVACY SCOUNIUY s ss seins sans Vac Kb doo ded Ro OR e do oe x 36 Activating deactivating Do not disturb 36 Caller ID suppresslOn ni 448444 abs a abs banane d dokn des does ere debes 36 Silent monitoring Secret busy override 37 Monitoring SEO 22x mue eR ER Pewee dee be Rte CREARE ERA M 37 Trace call identifying anonymous callers not for U S 38 Locking the telephone to prevent unauthorised use 38 Locking another telephone to prevent unauthorised use 39 Saving your PIN code EEN ENEE ENEE ENEE ENEE ENEE 39 More functions services 40 Appointment reminder function 40 Saving a timed reminder 40 Using timed reminders 40 Sending a message 41 Creating and sending a message 41 Editing incoming messages 42 Using another telephone like your own for a call 42 Changing a number after exchanging moving relocating a phone 43 Fax details and message on answering machine 43 Resetting serv
8. Press the Release key If a call cannot be rejected your telephone will continue to ring Turning the microphone on and off You can temporarily switch off the handset microphone to prevent the other party from listening in while you for example consult with someone in your office You are conducting a call if configured Press the Microphone key The LED lights up Press the Microphone key The LED goes out The microphone is switched on again 18 Basic functions Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Prerequisite The Consult key is programmed on your telephone Press the Consult key The LED flashes Call the second party Returning to the first party Press the Consult key and wait two seconds depending on the configuration Press the Consult key twice Switching to the held party alternating Press the Consult key Enter the code The LED continues to flash Combining the call parties in a three party conference Press the Consult key Enter the code The LED goes out Allowing call partners to continue a conference after you exit Replace the handset IIE For more information on conferences see gt Page 31 Transferring a call If the person you are speaking to wants to speak to another colleague of yours you can transfer the call to that colleague Press the
9. You can suppress the call waiting tone approx every six seconds for second calls A single special dial tone then alerts you to the waiting call Activating the call waiting tone The phone is in idle mode Page 13 Enter the code Deactivating the call waiting tone The phone is in idle mode Page 13 Enter the code Accepting call on hold Prerequisite One or more calls are on hold The phone is idle Lift the handset Enter the code Enter the trunk number 30 Enhanced phone functions ke A 7 Parking a call You can park up to ten internal and or external calls Parked calls can be dis played and picked up on another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call Press the Consult key The LED flashes Enter the code Enter the number of the park position 0 9 and make a note of it You will hear a negative confirmation tone if the park position number you enter is already in use Enter another one Replace the handset Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Lift the handset Enter the code Enter the park position number you noted earlier If the park position number you enter is not in use you cannot retrieve the call IT If a parked call is not picked up the call is returned to the telephone from where it was parked recall after a specific period
10. Consult key The LED flashes Enter the number of the party to whom you want to transfer the call Announce the call if necessary Replace the handset Basic functions 19 Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or ex ternal telephones destinations External destinations require special configu ration in the system When call forwarding is active a special dial tone sounds when you lift the Ld handset If DID DTMF is active consult your service personnel you can also for ward calls to this destination Destinations Fax 870 DID 871 Fax DID 872 The phone is in idle mode Page 13 x Enter the code Vio or igac or Beet Enter the forwarding type you want 1 all calls 2 external calls only 3 internal calls only E Enter the destination number external destinations with external code Deactivating call forwarding The phone is in idle mode gt Page 13 Ju Enter the code Forwarding key Your service personnel can program the forwarding function on a function key on your OpenStage 10 T This forwarding action can be programmed either completely or incompletely Activating forwarding Prerequisite Your service personnel programmed the forwarding key com pletely mnm Press the Forwarding key The LED lights up The permanently programmed forwarding function is activated or
11. s D S project code ifnec r3 FR ex ternal Call forwarding CFNR off H JH oil Bw Sir Call forwarding CFNR on Hon EuS FR stn no TI Call forwarding in the carrier network H JIGmno 4 ani ca 7 off HB gi ac r H Bm ghi Set j in the carrier network Bas oni d ca Fi external 7 AI X Gm Haila B external 3 X Bm Ho Ba FS external r3 off lh on ialla f stn no r7 SIS FF stn no r3 2 Su Fi stn no 7 Call park lt lt Consult X Siu 6m 071 Bell Cl ees unpark 28 Jie D 31 Bac Call waiting 7 Fig internal yJ stn busy wait 5 s Callback answer Pa call delete fi save lt lt ME Callback Overview of functions and codes alphabetical Functions Change call volume Operating steps xe or L Change number aan G Hal ca Bus SCH own stn no FTT mnm E code Bu Han lis Bu Consultation LE mm Consult E stn no connect caller Len end resume st call 1x or 2x PLA Consult start three party we M4 Consult X Buet conference toggle connect we M4 Consult 3 ga Control relay off SdD ul Mal rg on x JEn Lol Ho r3 Data I O Service X Italien Ha ON Code Direct answer 4 Direct calling x Bwlo Fi internal 7 Discreet
12. signals to control devices such as an answering machine or automatic information system You have set up a connection Press the Consult key The LED flashes Enter the code You can use the keys through B and to transmit DTMF sig nals D Ending the call also deactivates DTMF suffix dialling Your system may be configured so that you can start DTMF suffix dialling immediately after setting up a connection Recording calls If configured consult your service personnel for details you can record an ac tive call Prerequisite You are conducting a call if configured Press the Recording key The LED lights up Press the Consult key The LED flashes Enter the code You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds Il During recording it is not possible to add further call parties Stopping recording if configured Press the illuminated Recording key The LED goes out Press the Consult key The LED flashes Press the Consult key The LED goes out Listening to a recording Playback of the recording depends on the voice recording system used see the associated user guide or gt Page 42 Enhanced phone functions 33 NS Transferring a call after a speaker call announcement in a group If this function has been configured consult your service personn
13. Prerequisite Your service personnel programmed the forwarding key incom pletely Press the Forwarding key The LED lights up 1 au or igac or Beet Enter the forwarding type you want 1 all calls 2 external calls only 3 internal calls only Enter the destination number external destinations with external code Deactivating call forwarding LC Press the Forwarding key The LED goes out 20 Basic functions LJ ani Bond Six a or asc or Buet E a or ga or Beet Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by ser vice personnel or that are received while another call is ongoing can be auto matically forwarded to a specified telephone The phone is in idle mode Page 13 Enter the code Enter the destination number Enter the internal station number for internal destinations Enter the external code and the external station number for external destina tions Deactivating call forwarding no reply The phone is in idle mode Page 13 Enter the code Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured consult your service personnel you can forward calls to your assigned multiple subscriber number MSN DID number directly within the carrier network For example you can forward your phone line to your home ph
14. When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds triple tone sequence If a call is waiting you hear a short tone beep every six seconds II Your service personnel can adjust the ring cadence for external and inter nal calls for you In other words different ring cadences can be set for dif ferent internal callers Answering a Call via the handset The phone rings Lift the handset Set the call volume Keep pressing the key until the desired volume is set Open listening in the room during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating Press the speaker key The LED lights up Deactivating Press the speaker key The LED goes out Basic functions 15 any or zi q or Making calls Dialling Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset if configured Press the Release key On hook dialling Internal calls Enter the station number External calls Enter the external code and the station number IT Your system may also be programmed so that you have to press the in ternal key before you dial the internal num
15. also configure an automatic night answer service The automatic night answer service activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above Dialling with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel has defined account codes for you Lift the handset Enter the code Enter the account code Press the key shown depends on configuration consult your service person nel Enter the external station number IIE You can also enter the account code during an external call 36 Privacy security Privacy security Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify consult your service personnel Activating The phone is in idle mode gt Page 13 Enter the code Deactivating The phone is in idle mode gt Page 13 Enter the code IT When you lift the handset you will hear a special tone continuous buzz ing reminding you that Do not disturb is activated Authorised internal callers automatically override the DND feature after five seconds Caller ID suppression You can prevent your station number or name fro
16. bee ee ey EE 11 Function KeyS zie dd ami ead gehen ts d ay Wu dae AW aqui are ete 11 MallbOX 23 428 e a mue Iii Abel rRQelkhrce ridez Nat que Ad mas deed 12 Messages 22e dau REPAIR E RA un a REN REM RR AU ua Ea 12 Volcemall segaren ue EE XE ea seg See E esas d REG hd bed 12 Calling T nctlons med ge A ee Rn xq Ree e rA der Eee 13 Using codes A 44444464 et PRI Stee ebe EE POUR EP Pe Eb pede 13 Using function Keys 13 Basic ENEE uas sus LESE YU ses ii UR a dO abe p x dd s 14 Answering calls 2 s coll etd 44144424 Ple d ld py ane nad S dd wera ERA 14 Answering a call via the handset 14 Open listening in the room during a call 14 MAKING CANS C 15 BI RC CL 15 On hook dialing sse RR HIR n 15 Dialling with repdial Keys 16 Redialling a number 16 Endirig a call eesin IRR Een eee ieee ad awa Urbe es Red a 16 Rejecting calls eee eee tem Ree m e etm Red Rm ke tm ihn n mte RR RA OR a dre m 17 Turning the microphone on and off 17 Calling a second party consultation 18 Switching to the held party alternating 18 Transferring a call 18 Call forwarding dee 428404 nee re Pde ed Pa eee eed Exe UR ERE dit EUR 1
17. in idle mode gt Page 13 Enter the code Enter the internal station number of the phone you wish to lock unlock Enter the code to lock the phone Enter the code to unlock the phone Saving your PIN code Enter a PIN code to use the functions for protecting your phone against unauthorised use gt Page 38 for using another telephone like your own gt Page 42 for changing a number gt Page 43 You can save this code D If you forget your code consult your service personnel They can reset your code to 00000 Your phone can also be locked or unlocked by an authorised party 2 Page 39 The phone is in idle mode Page 13 Enter the code Enter the current five digit code If you have not yet set a code use 00000 the first time Enter the new code Re enter the new code 40 More functions services E or ours More functions services Appointment reminder function You can configure your phone to call you to remind you about an appointment For this to happen you need to save the time at which you wish to be reminded You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment Saving a timed reminder The phone is in idle mode gt Page 13 Enter the code Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If the selected language is US English consult your service perso
18. in unnoticed and speak to the internal user without being over heard by the other party discreet calling The phone is in idle mode gt Page 13 Enter the code Enter your internal station number Il Your service personnel can protect your telephone against discreet calling Automatic connection setup hotline If this function is configured consult your service personnel the system auto matically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only af ter a preset period of time hotline after a timeout Assigning a station number not for U S If this function has been configured consult your service personnel you can se lectively assign a specific number DID number to your telephone before mak ing an external call The assigned number then appears on the called party s dis play Lift the handset Enter the code Enter the DID number you wish to use Dial the external number Associated dialling dialling aid If this function has been configured consult your service personnel you can use a dialling aid to dial numbers and set up calls for your telephone Lift the handset Enter the code Enter the internal number of the party for whom the call is to be made Enter the number you wish to dial external with external code 28 Enhanced phone functions y or Dur
19. messages from services such as HiPath Xpressions Messages In idle mode the following signals alert you to the presence of a new message The LED on the Mailbox key lights up A special tone continuous buzzing or an announcement is audible when you lift the handset Ip For a description of how to edit the entries Page 42 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived To play back your voicemail follow the instructions 1 Must be configured by service personnel Getting to know the OpenStage 13 q pn WU L Calling functions The extensive range of features offered by your communication system can be customised dynamically depending on the given situation You can activate the functions available on your OpenStage 10 T via the individually programmed function keys and or with an appropriate code Using codes All communication system functions can be activated via codes IE Codes that activate functions are always preceded by the star key where as codes that deactivate delete functions always start with the hash key Making settings in idle mode Example Your phone is in idle mode Enter the code to activate the Do not disturb feature The speaker key lights up when you start programming and goes out when the operation is over In some situations an
20. of time Enhanced phone functions 31 ES LA Conducting a conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users You can only add parties to or remove them from a conference if you initi VV ated the conference Lift the handset Call the first party Press the Consult key The LED flashes Call the second party Announce the conference Press the Consult key Enter the code The LED goes out A tone sounds every 30 seconds to indicate that a conference is in progress can be disabled consult your service personnel If the second party does not answer Press the Consult key and wait two seconds depending on the configuration Press the Consult key twice Adding up to five parties to a conference Press the Consult key The LED flashes Call the new party Announce the conference Press the Consult key Enter the code The LED goes out etc Leaving a conference Replace the handset Ending a conference Press the Consult key The LED flashes Enter the code The LED goes out Removing the central office party from the conference Press the Consult key The LED flashes Enter the code 32 Enhanced phone functions or panum X H oni 3e l L PA i M Activating tone dialling DTMF suffix dialling You can transmit dual tone multifrequency DTMF
21. tone If so deactivate the Do not disturb function gt Page 36 You cannot dial an external number Check whether your telephone is locked When you lift the handset you will hear a special tone If so unlock your phone gt Page 38 To correct any other problems First consult your service personnel Customer Service must clarify any problems that cannot be resolved Care and cleaning instructions Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may damage the device Clean the phone with a soft and slightly damp cloth Do not use substances such as alcohol chemicals household cleaners or solvents as these substances can lead to surface damage or cause the coating to peel 54 Index CON EC EE 39 Index FOR PR NE qe 38 Conference E a 18 Connection setup A P Uirenirziio RE 27 ConsUultatlOn 4 tentes oreet ott ach a teens 18 Accepting call uocis einen 22 50 Control relays sssssseee 48 Aeris san unten 51 Controls NOTTE 10 Anpouncement 26 Answering machine ssssee 43 Call PICKUP eee rre een 24 D Assigning a DID number esee 27 Associated dialling dialling aid 27 D tails TaK E 43 Associated service 5 5 siete ea eda 44 Dialling Audio Keys eiiam ie HE a E Rd 11 Dialling ag el erri nine 27 Automatic call waiting Dialling the last number 16 Preventing allowing
22. 27 Automatic connection setup hotline 27 Assigning a station number not for U S 27 Associated dialling dialling aid 27 During a Call 5444244444 piere inb tie ng dns ns mdrr edi ER garbled deg 28 Using call waiting second call 28 Preventing and allowing call waiting automatic camp on 29 Turning the call waiting tone on and off 29 Accepting call On hold 23 oe ame nanas RE a pda eee de Bede edd 29 Parking a call nte hh agen hades agen age eda Bead eae aa Atha ala eee Wa 30 Conducting a conference 31 Activating tone dialling DTMF suffix dialling 32 Recording calls 24 EE Re Re dee e de Ae BRL PES bus 32 Transferring a call after a speaker call announcement in a group 33 Sending a trunk flash ararsa eraen el han 33 If you cannot reach a destination 34 Call waiting CAMP ON 1 eR IR m3 ns 34 Busy override joining a call in progress 34 Using night answer i249 re RR bat RE CURAE eee heey eee ed aa ER 35 Dialling with call charge assignment
23. 9 Using variable call forwarding 19 Forwarding key T 19 Using call forwarding no reply CFNR 20 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 20 Using callback 3rd fee bad Pda ee ee ea ea 21 Saving a callback neose eee 21 Accepting a callback 2 21 Contents Deleting saved callbacks all 21 Enhanced phone functions 22 Answerlng calls x3 pate hee eed Chad Semana pope Peed ae ee eee amen Xd edi 22 Accepting a specific call for your colleague 22 Using the speakerphone 22 Answering calls from the entrance telephone and opening the door 23 Accepting a call from an answering machine 24 Making calls e d e Si ee hr Rr RR RP S ERI PEE R3 eat ceeded doe haa 25 Making calls using system speed dial numbers 25 Dialling with speed dial keys 25 Talking to your colleague with a speaker call 26 Talking to your colleague with discreet calling
24. Fixing problems ses sk m Rm EE aw aes on 53 Contact partner in case of problems 53 Troubleshooting 335452146444 ec ben eve uer eb vend Dao taste 53 Care and cleaning instructions 53 MOSK obs ooo a oe oo ese EE oe tee eee bad quis 54 Overview of functions and codes alphabetical ee de PERPETUO QU OSE Cee Es OES 5 57 General information General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The required features must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you as described this may be due to one of the following reasons The function is not configured for you and your telephone Please contact your system adminis trator Your communication platform does not feature this function Please contact your Unify sales partner for information on how to upgrade These operating instructions are intended to help you familiarise yourself with the OpenStage and all of its functions It contains important information on the safe and proper operation of the Open Stage These instructions should be strictly complied with to avoid operating errors and ensure op timum use of your multifunctional telephone These instructions should be read and followed b
25. Six 0 Bul internal p code j
26. UNIF S 5 enterprise EET Tag OpenStage 10 T HiPath 3000 OpenScape Business User Guide A31003 S2000 U121 7 7619 u n F uU your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 18014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG 06 2014 Hofmannstr 51 81379 Munich Germany All rights reserved Reference No A31003 S2000 U121 7 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information A Never open the telephone or a key module Should you encounter any problems contact the responsible administrator AN Use only original accessories The use of other accessories may be hazardous and will render the warranty exte
27. a room where large quantities of dust accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Product support on the internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents Contents Important IMMO 45 444 ERRARE E dC RR RS 3 Trademarks EE 3 Location of the telephone 4 Product support on the internet 4 General information 214 EE 440404 020 bho teased eae 8 About this manual 2 2 26x prac rb er ber EE ERR HRS Rr RE der e E 8 Le EE 8 Intended eg ua EA nels ne eel hee EE ee eee ee eae fared 9 Telephone type 2 2 0 0 eee eee 9 Team furictlons aidez ede hve anne chewed ead et he epe edhe aed deed dane 9 Getting to know the OpenStage 10 The user interface of your OpenStage 10 T 10 Keys ssdonwagerqaw Pega dby ae eua E ee Se Eats Hea wae eae a adage 11 Audio kee sues REA REY cede eee ede ede Ped hed
28. acoustic signal is also output Activating functions during a call Example You are conducting a consultation call and would like to toggle between the two parties Press the Consult key Enter the code An overview of the most important procedures and default codes is provided in the appendix to this user manual gt Page 57 Default codes are also specified in the descriptions in the main part of this user manual IT Default codes can be modified by your service personnel Using function keys Your service personnel can program the three function keys with frequently used functions You can activate a function by simply pressing the relevant key if per mitted by the current situation For more information see gt Page 11 Example Your phone is in idle mode Press the DoNotDisturb key The LED lights up Do not disturb is active 14 Basic functions gt vs if nec or L q q Basic functions IT Please read the introductory chapter Getting to know the OpenStage 2 Page 10 carefully before performing any of the steps described here on your phone Answering calls Your OpenStage rings with the tone signal set when an incoming call is received When you receive an internal call your telephone rings once every four sec onds single tone sequence When you receive an external call your telephone rings twice in rapid succes sion every four seconds dual tone sequence
29. ang up in the process You are conducting an external call Press the Consult key The LED flashes Enter the code D If the trace is successful the transmitted data is stored by your network op erator Consult your service personnel Locking the telephone to prevent unauthorised use You can prevent unauthorised parties from accessing certain functions on your phone during your absence for example you can prevent external station num bers being dialled or your mailbox being accessed Consult your service person nel to determine which functions are locked Prerequisite You have configured a PIN code Page 39 Locking the phone The phone is in idle mode Page 13 Enter the code Enter code telephone lock gt Page 39 Unlocking the phone The phone is in idle mode Page 13 Enter the code Enter code telephone lock gt Page 39 IT When the phone is locked a special dial tone sounds when the handset is lifted Internally users can make calls as normal Your phone can also be locked or unlocked by an authorised party gt Page 39 Privacy security 39 Bu HF oni Baer dh or Locking another telephone to prevent unauthorised use If configured consult your service personnel you can lock and unlock other telephones to prevent unauthorised access If a phone user locks his or her phone and forgets the PIN code you can use this function to unlock the phone The phone is
30. be obtained from your service technician Please always have this information to hand when you contact our service department regarding faults or problems with the product Team functions For even more efficient telephone functionality your service personnel can configure various team functions such as call pickup hunt groups and call distribution groups 10 Getting to know the OpenStage Getting to know the OpenStage The following sections describe the most frequently used controls The user interface of your OpenStage 10 T You can make and receive calls as normal using the handset Loudspeaker for open listening The function keys can be assigned phone numbers and functions by your service personnel gt Page 11 Audio keys are also available allowing you to optimally configure the audio features of your telephone gt Page 11 The dialpad is provided for entering phone numbers codes Properties of your OpenStage 10 T Wall mounting Getting to know the OpenStage 11 Keys Audio keys aed nie ct Function when key is pressed Set the volume lower gt Page 52 Turn speaker on off with red LED key gt Page 14 Set the volume higher gt Page 52 Function keys Your OpenStage 10 T has 3 function keys which can be assigned functions or phone numbers by your service personnel i Label strips and transparent protective cover T Lt l Functi
31. ber You then do not have to enter an external code to call the external party automatic trunk seizure prime line is not active consult your service per sonnel The other party answers with speaker Lift the handset The called party does not answer or is busy Press the speaker key The LED goes out if configured Press the Release key 16 Basic functions ly or Dialling with repdial keys Prerequisite Repdial keys are programmed on your phone Press the key with the saved number If the number is saved at the second level press the Shift key first D You can also press the repdial key during a call and automatically initiate a callback Page 18 Redialling a number The last external station number dialled is automatically saved D If this feature is configured consult your service personnel account codes entered are also saved Page 35 You can redial them simply by pressing a key Prerequisite The Redial key is programmed on your telephone Lift the handset Press the Redial key On a multi line phone the last number dialled on the primary line is always Ld saved Ending a call Replace the handset if configured Press the Release key Basic functions 17 N Rejecting calls You can reject calls you do not wish to take The call is then signalled on another definable telephone consult your service personnel The phone rings if configured
32. calling U Bad Moni Sin Fig internal Do not disturb off Bad dus J on X Elend los Ji Door opener enable w o ring x B Bund Fi int code J enable with ring Bul Dury Fig int code f TL entrance phone e or after 30 sec g n internal call lock internal Ip open door mm Consult X s 1 internal DTMF suffix dialling tone dialling a ma Consult X Eu Bue FF End call OF EM Release Group call leave es LsJB wbi fi or 7L J Bud Sin rg or vs Lgs FR group r1 rejoin es LX Bb fi or Ze SIB Let or o gt CB JEU group r1 Overview of functions and codes alphabetical 59 Functions Operating steps Hotline os Make calls P2 p stn no Message call sender f 4 les B Bees or 1 5 Mailbox delete received H Gino Bu r7 delete sent H JG Bul rJ send BnBu ES internal D Ew r3 Microphone activate 3 L 1 Microphone deactivate lt lt Ii Microphone Night answer off JU gil ghi J standard on HK Ug oni X f temporary on had Honi n internal J
33. calls are signalled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call Each station in the group can still be reached via its own station number You can activate and deactivate the audible signal for a hunt group or group call If the LED for a programmed Group call key is lit the audible tone was activat ed for at least one group Activating The phone is in idle mode gt Page 13 if configured Press the Group call key The LED lights up Enter the code Deactivating The phone is in idle mode gt Page 13 if configured Press the Group call key The LED goes out Enter the code ITT If you have deactivated the audible tone for the group you belong to you will hear a special dial tone when you lift the handset 50 Using team functions E Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team even while on a call call pickup groups consult your service personnel Prerequisite Your telephone rings briefly Lift the handset Enter the code Ringing group You can have calls for your telephone signalled audibly at up to five other inter nal phones The phone that answers the call first receives the call Saving phones for the ringing group The phone is in idle mode gt Page 13 Enter the code Enter your internal station
34. ding on the configuration Press the key shown Enter the station number Enter the code for UCD night off 52 Individual phone configuration L or a L er Heal L or pes E cr EI L Jor l Individual phone configuration Adjusting audio settings Adjusting the receiving volume during a call You are conducting a call Raise or lower the volume Keep pressing the keys until the desired tone is set Adjusting the ring volume Press one of the keys shown in idle mode Press the key shown Raise or lower the volume Keep pressing the key until the desired volume is set Adjusting the ring tone Press one of the keys shown in idle mode Press the key shown To adjust the ring tone Keep pressing the keys until the desired tone is set Testing the phone Testing the phone s functionality You can test your phone s functionality The phone is in idle mode gt Page 13 Enter the code If everything is functioning correctly all LEDs on the phone light up and the ring tone is audible Fixing problems 53 Fixing problems Contact partner in case of problems Contact your service personnel if a fault persists for more than five minutes for example Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone When you lift the hand set you will hear a special
35. eed dial number Suffix dialling If necessary you can suffix dial additional digits for example the user s exten sion at the end of the saved station number If this feature is configured a suffix is automatically dialled for example O for the exchange if no entries are made within 4 or 5 seconds Dialling with speed dial keys Prerequisite You have configured speed dial keys gt Page 26 Lift the handset if configured Press the Speed Dial key The LED flashes Enter the code Press the key shown Press the required speed dial key 26 Enhanced phone functions Configuring a speed dial key You can program the keys to with ten external station numbers The phone is in idle mode Page 13 Enter the code Press the key shown Press the required speed dial key First enter the external code and then the external station number wait approx 5 seconds Talking to your colleague with a speaker call You can make a loudspeaker announcement to an internal user with a system telephone without any action on their part Lift the handset Enter the code Enter the station number Enhanced phone functions 27 zi Desa ui gt ef E Talking to your colleague with discreet calling If this function has been configured consult your service personnel you can join an ongoing call conducted by an internal user on a system telephone with display You can listen
36. el you can use a speaker call announcement Page 26 to announce a call in progress to a group of users Page 49 Once a member of the group has accepted the call request you can transfer the waiting party Prerequisite You are conducting a call Press the Consult key The LED flashes Enter the code Enter the group s station number Announce the call When a member of the group accepts the call you are connected to this party Replace the handset IT If the connection between the two other parties is not established within 45 seconds the call from the first party returns to you recall Sending a trunk flash To activate ISDN type services and features through the network carrier s ana logue trunks or those of other communication platforms such as consultation hold you must send a signal to the trunks before dialling the service code or telephone number Prerequisite You have set up an external connection via an analogue line Press the Consult key The LED flashes Enter the code Enter the service code and or telephone number 34 Enhanced phone functions If you cannot reach a destination Call waiting camp on Prerequisite You have dialled an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until the busy tone is followed by the ring tone The called party can then respond gt Page 28 D The called party can prev
37. ent automatic call waiting Page 29 If this feature is configured consult your service personnel you will im mediately hear the ring tone Busy override joining a call in progress This function is only available if it has been configured consult your service per sonnel Prerequisite You have dialled an internal number and hear a busy signal It is important that you reach the called party Press the Consult key The LED flashes Enter the code The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Number or name You can now start talking Enhanced phone functions 35 E ch or gt Pad if nec Using night answer When night answer mode is active for example during a lunch break or after of fice hours all external calls are immediately forwarded to a specific internal tele phone night station The night station can be defined by service personnel standard night answer service or by you temporary night answer service Activating The phone is in idle mode Page 13 Enter the code Enter the destination number within 5 seconds temporary night answer ser vice Enter the code or make no entry 7 standard night answer service Deactivating The phone is in idle mode Page 13 Enter the code Service personnel can
38. er Enter code telephone lock Page 39 Not necessary if you have not set a code Enter the code IT You can however connect your phone to a different port and then carry out the procedure Fax details and message on answering machine If there is a fax machine or answering machine connected to your system and the Fax service key is programmed on your phone this key lights up when a fax or message is received Deactivating signalling Press the illuminated Fax service key The LED goes out 44 More functions services E E Resetting services and functions system wide cancellation for a telephone A general reset procedure is available for initiated functions The following func tions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Waiting tone off DND on Ringer cutoff on Received messages View callbacks The phone is in idle mode gt Page 13 Enter the code Activating functions for another telephone If configured consult your service personnel you can activate and deactivate the following functions for other phones associated service Do not disturb code 97 97 gt Page 36 Call forwarding code 11 12 13 1 gt Page 19 Lock and unlock phone code 66 66 gt Page 38 Ringing group code 81 81 gt Page 50 Group call code 85 85 gt Page 49 Reset services and functions code 0 gt Page 44 Co
39. ices and functions Contents 7 system wide cancellation for a telephone 44 Activating functions for another telephone 44 Using system functions from externally DISA Direct Inward System Access 45 Controlling connected computers or their programs telephone data service 46 Communicating with PC applications over a CSTA interface 47 Controlling relays i c m ner eo rab x ra Ed a RA ey NEE 48 Paging persons not for Ui 48 Using team UNION ar jad ond de eh awd oe dea at dw c owes 49 Activating deactivating a group call 49 Accepting a call for another member of your team 50 RINGING group EE dee Gea ao Maas Edd BA Ae ede aed d qeu did ee 50 Uniform Call Distribution UCD 2 51 Individual phone configuration 52 Adjusting audio settings 52 Adjusting the receiving volume during a call 52 Adjusting the ring volume 2 52 Adjusting the ring one 52 Testing the phone 52 Testing the phone s functionality 52
40. ing a call Using call waiting second call Callers can still reach you while you are conducting another call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also block the second call or the signal tone gt Page 29 Prerequisite You are conducting a phone call and hear a tone approx every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the second call Press the Consult key The LED flashes Enter the code You are connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Press the Consult key and wait two seconds depending on the configuration Press the Consult key twice Enhanced phone functions 29 amp Jan Bond 0 or Preventing and allowing call waiting automatic camp on If this function has been configured consult your service personnel you can prevent or allow a second call gt Page 28 from being signalled by automatic camp on during an ongoing call The phone is in idle mode Page 13 Enter the code for Call wait trm off enter the code for Call wait trm on Turning the call waiting tone on and off
41. ing principle 13 Silent monitoring Override ui 34 37 TONS Off ice cere tec eee ene estes Butter eset 37 Speaker call ss resi err e Leben eet 26 Speakerphone distance sssssssssssss 4 p Special dial tone 12 36 Speed dialling Parking a call 30 Dialling MR T 25 Personal identification number seeeeeeeeeeeeeseeeeeen 39 Saving station speed dialling 26 Phone eu gel UI e ME 25 LOCKING ec 38 Geheit dert 25 Locking another eee eee eeeeeeeeeeteeeeeeeennaeeeeeeeaaes 39 Station number Index 56 ASSIQMING paeem 27 Deactivating display sseeeseese 36 S ppresslllg MT 36 Station speed dialling 26 Suffix dialling AUTOMATC sisses 25 DTMF tone dialling eeene 32 System speed dialling 25 System wide cancellation 44 T Telephone data service sssssssssssse 46 Telephone maintenance sssssennerennseeseeererer ennnen 53 Telephone test oreet etn hated 52 Temporary phone 42 Testing the phone s functionality 52 Testing the Telephone 52 Three party conference asseeeessseesesrrrsseernnesesenneeseens 18 Timed reminder sss 40 Timed reminder answering
42. ion consult your service personnel you have to enter your data in one of the following ways Input in en bloc mode Enter data Complete your entry Input in online mode The connected computer processes your entries directly Enter the code Enter data More functions services 47 or La 2 4 oni Bal oni P Communicating with PC applications over a CSTA interface If configured consult your service personnel you can use your phone to com municate with PC applications CSTA Computer Supported Telecommunica tions Applications Information is sent to the application and received from the application via acoustic signalling if configured Press the Data 1 0 key Enter the code Enter the three digit ID for the application you wish to control Use the relevant keys to communicate with the application Temporarily interrupting communication with the application The phone rings You answer the call The Data I O key flashes Communication with the application was automati cally interrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Lift the handset and replace it again 48 More functions services gt va Controlling relays If this function has been configured consult your service personnel you can use up to four relays to enable disable different devices such as a d
43. m appearing on the displays of external parties you call The feature remains active until you deactivate it Activating The phone is in idle mode Page 13 Enter the code Deactivating The phone is in idle mode Page 13 Enter the code Your service personnel can activate deactivate caller ID suppression for all phones Privacy security 37 Silent monitoring Secret busy override When configured consult your service personnel you can join an on going call conducted by an internal user and monitor silently and unnoticed gt 7 Lift the handset x JB Enter the code Enter your internal station number Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored 7 Lift the handset and leave it directed towards the noise source Enter the code Deactivating the telephone to be monitored a Replace the handset Monitoring the room Lift the handset Enter the internal station number of the phone located in the room that you wish to monitor sey 38 Privacy security lt um d E Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or for up to 30 seconds after a call You should not h
44. nctions Answering calls Accepting a specific call for your colleague You hear another telephone ring Lift the handset Enter the code Enter the number of the ringing telephone IIE Accepting a call in a team gt Page 50 Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the announcement You can answer directly via the handset Lift the handset and answer the call Ie Placing a speaker call to a colleague gt Page 26 Enhanced phone functions 23 or Ss ch E d Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorisation consult your service personnel you can allow visitors to activate the door opener themselves by entering a five digit code using a DTMF transmitter or installed keypad Speaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connected to the entrance tele phone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the en trance telephone if configured Press the Door opener key Press the Consult key The LED flashe
45. nded manufacturer s liability and the CE marking inva lid Trademarks CE The device conforms to the EU directive 1999 5 EC as attested by the CE marking RH All electrical and electronic products should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent po tential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the European Di rective 2002 96 EC Countries outside the European Union may impose other regu lations regarding the disposal of electrical and electronic equipment Trademarks Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature bet ween 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in
46. nnel enter code 2 for am or 7 for pm Deleting saved reminders The phone is in idle mode Page 13 Enter the code Using timed reminders Prerequisite You have saved a reminder Page 40 The saved time arrives Your telephone rings Lift the handset and replace it again If you do not answer the timed reminder it is repeated five times and then gt deleted More functions services 41 Bru vl L1 Sending a message You can send short text messages to individual stations or groups of stations with system telephones Transmitted text messages are saved as callback requests on OpenStage 10 T as well as on system telephones with no display and on ISDN pulse or tone di alling telephones Creating and sending a message The phone is in idle mode gt Page 13 Enter the code Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel Enter the code 0 Please call back 5 FAX waiting 1 Someone is waiting 6 Dictation please 2 Appointment 7 Please come see me 3 Urgent call 8 Please make coffee 4 Do not disturb 9 Ready to depart Deleting sent messages You can delete messages already sent to ensure they are not received Prerequisite The recipient has not yet accepted a sent message The phone is in idle mode gt Page 13 Enter the code IT Texts sent to groups can only be deleted by the originator
47. ntrol relays code 90 90 gt Page 48 Night answer code 44 44 gt Page 35 Timed reminders code 46 46 gt Page 40 The phone is in idle mode gt Page 13 Enter the code Enter the internal station number of the phone for which you wish to activate the function Enter a code such as 97 for Do not disturb on and a procedure if necessary More functions services 45 Using system functions from externally DISA Direct Inward System Access If configured consult your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions Reset services and functions code 0 gt Page 44 Call forwarding code 11 12 13 1 gt Page 19 Lock and unlock phone code 66 66 gt Page 38 Save your PIN code code 93 gt Page 39 Send a message code 68 68 gt Page 41 Ringing group code 81 81 gt Page 50 Group call code 85 85 gt Page 49 Caller ID suppression code 86 86 gt Page 36 Open door code 61 gt Page 23 Release door opener code 89 89 gt Page 24 Control relays code 90 90 gt Page 48 Do not disturb code 97 97 gt Page 36 Dial using speed dial code 7 gt Page 25 Associated service code 83 gt Page 44 Prerequisite Your phone supports tone dialling DTMF or you can switch your phone to tone dialling The phone is not connec
48. number Removing all telephones in a call ringing group The phone is in idle mode gt Page 13 Enter the code Using team functions 51 x sra a E or ESCM LH 4 oni Jac or OE c Joi lac LU x Jio BJ or H onil O Baer a f onil O ju oni or amp Jio H oni Uniform Call Distribution UCD If configured consult your service personnel you belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on off for a service The phone is in idle mode gt Page 13 Enter the code for Log on Enter your identification number Agent Consult your service personnel to find out what it is Enter the code for Log off Logging on and off during your shift The phone is in idle mode gt Page 13 Enter the code for Not available Enter the code for Available Activating deactivating work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is excluded from call distribution for a set period or until you log back on You have or had a connection Enter the code for Work on The phone is in idle mode gt Page 13 Enter the code for Work off Turning the night service on and off for UCD The phone is in idle mode gt Page 13 Enter the code for UCD night on depen
49. on keys Depending on how they are programmed by service personnel you can use the keys as Function keys Repdial keys Trunk key IT The function keys except for the Shift key can be programmed on two levels The Shift key must be configured for this and extended key functionality must be active consult your service personnel Only external phone numbers and internal phone numbers without LED display can be saved on the second level D Your service personnel can customise the default assignment consultation release last number redial in line with your needs and requirements once the order has been placed The status of a function is shown by the LED display for the corresponding function key 12 Getting to know the OpenStage Meaning of LED displays on function keys and DSS keys Meaning of function key Meaning of DSS key EN Off The function is deactivated The line is free B Flashing The function is in use The line is busy COn The function is activated There is a call on the line 1 In this manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval repre sents different statuses which are described in detail in the corresponding sections of the manual Mailbox Depending on your communication platform and its configuration consult your service personnel you can use the Mailbox key to access incoming messages and
50. one after busi ness hours The phone is in idle mode Page 13 Enter the code Enter the forwarding type you want 1 immediate 2 unanswered calls 3 on busy Enter the destination number without the external code Deactivating call forwarding The phone is in idle mode Page 13 Enter the code Enter the activated call forwarding type 1 immediate 2 unanswered calls 3 on busy Basic functions 21 or mm Yo C or Using callback You can request a callback if the internal station called is busy or if nobody an swers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback When the other party is no longer busy When the user who did not answer has conducted another call D When configured consult your service personnel all callback requests are automatically deleted overnight Saving a callback Prerequisite You have reached a busy line or no one answers if configured Press the Callback key The LED lights up Press the Consult key The LED flashes Enter the code Accepting a callback Prerequisite A callback was saved Your telephone rings Lift the handset You hear a ring tone Deleting saved callbacks all if configured Press the Callback key The LED goes out Enter the code 22 Enhanced phone functions Enhanced phone fu
51. oor opener Depending on how you program the relays you can activate and deactivate them manually or configure them to activate and deactivate automatically after timeout Activating The phone is in idle mode Page 13 Enter the code Enter the relay Deactivating The phone is in idle mode Page 13 Enter the code Enter the relay Paging persons not for U S If radio paging equipment PSE is connected to your system consult your ser vice personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This per son can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have enabled a ringing group gt Page 50 call forwarding gt Page 19 or call forwarding no answer to the inter nal station number of your PSE A call request is signalled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter own station number Using team functions 49 or or Using team functions If configured consult your service personnel your telephone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call If configured consult your service personnel you belong to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming
52. s Enter the code Dial the entrance telephone number Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a door bell call signal may or may not be forwarded Enhanced phone functions Activating the door opener The phone is in idle mode gt Page 13 Enter the code P Dial the entrance telephone number Oe Enter the five digit code Default code 00000 consult your service person nel ra or Enter the door opener type 1 enable with ring 2 enable w o ring you can also open the door without a doorbell ring Deactivating the door opener The phone is in idle mode Page 13 Enter the code E Dial the entrance telephone number Accepting a call from an answering machine You can accept a call from an answering machine if there is an answering ma chine connected to your system and a key is programmed for it on your phone consult your service personnel ess The LED lights up Press the key shown Enhanced phone functions 25 or E if nec zi Pod or E Making calls Making calls using system speed dial numbers Prerequisite You know the system speed dial numbers consult your service personnel The phone is in idle mode gt Page 13 if configured Press the Speed Dial key The LED flashes Enter the code Enter a three digit sp
53. s Ux Die E 000 999 Start add party 4 Consult X Baete max five conference Pa Ban no EE Consult BS stn no Consult X B end conference m Consult JB leave conference party does not answer 1x or 2x PLA Consult proceed with 1st call remove ISDN central Mill Consult 3 H oni Sw ca office party from conference Suppress off o gt L Eden fi call ID ep z CEE f Tel data service a B Coeur Hoi Bads Timed reminder answer timed reminder eya delete reminder H Jonil Gm 7 save wl ES time e g 0905 7 Overview of functions and codes alphabetical 61 Functions Operating steps Trace call not for U S a E Consult B Transfer Kn a Consult 4 stn no e eal after a speaker call a mm Consult Bn P group 1 we announcement in a group Trunk flash mm Consult Siu Jf FF Uniform Call Dis Log off at the Jardin In ur tribution beginning of a shift PED Log off work H Hoi Ba r3 Log on at the x sec Fi code j beginning of a shift Log on work x juajna Bal Night answer off H al al Night answer on JH nif Uo r7 Work time off H Jus JB e Work time on or lt 2 D nlla B r7 Use mailbox Ze n Lb J Bond Bol Bees or H Mailbox Use phone like your own eX
54. ted to the system Establish a connection to the system Enter the station number consult your Service personnel Wait for the continuous tone if necessary switch phone to tone dialling and en ter the internal number assigned to you and the corresponding PIN code Enter the code only required if programmed in the system IS Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones e Dial the external number Tio You can only perform one function establish one outgoing connection at a Il time The connection is cleared as soon as the function is successfully activat ed In the case of an external external call the connection is cleared as soon as one of the call partners hangs up 46 More functions services Wa wy or wy Controlling connected computers or their programs telephone data service If this function has been configured consult your service personnel you can control connected computers or programs running on them such as hotel ser vices or information systems from your telephone Prerequisite You have set up a connection Press the Consult key The LED flashes Enter the code Press the key shown The lamp is flashing Enter the code For entering data you are guided by the connected computer However de pending on the configurat
55. y every person installing operating or program ming the OpenStage IL 2 For your own protection please read the section dealing with safety in detail Follow the safe ty instructions carefully in order to avoid endangering yourself or other persons and to pre vent damage to the unit These operating instructions are designed to be simple and easy to understand providing clear step by step instructions for operating the OpenStage Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Service The Unify service department can only help you if you experience problems or defects im with the phone itself Should you have any questions regarding operation your specialist retailer or network ad ministrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country General information 9 Intended use The OpenStage phone is a desktop or wall mounted unit designed for voice transmission Any oth er use is regarded as unintended Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your com munication platform can
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