SupportView Setup - Chapter 6
Contents
1. 7 oh 8 BO Fi CC a E BaT fa d LC tf 8 I we a ra Lal ei ei TT a ngA a i e Tiig Toh J Ja ai Al PCMCIA 8 Interface o W aal OFO beo an Rag tat 6 lJ 0000 aoc g S SE L S n l KA E Ke IOL dadda t DONDAN LQ E LS a x a t EE 2 Q Se a seeeeeech ANAN lt AON lt AQN lt RAON lt A Q D d eoercempeepeepeeppr sl z a 0 E an Figure 5 6 PCMCIA Ethernet card mounting detail Step 3 Secure the media adapter supplied with installation kit to the Ethernet card 5 40 Installation amp Maintenance Manual 5 99 Communications Step 4 Using the supplied foam adhesive attach the media adapter to the inside of the IPM enclosure near the top left knockout i 2 00 y lt a Le f bei l AP METS O ZJ b HR VIEW A A Figure 5 7 Media adapter mounting detail Step 5 Remove the knockout install the protective bushing and then route th2. MV Use IP header compression IT Use default gateway on remote network OK Cancel Specify an IP address must be 192 168 123 5 or an address of your choice See Changing IP Addresses in Chapter 4 for detailed instructions Server assigned name server addresses must be ON l Use IP header compression may be ON gt Use default gateway on remote network must be OFF InterLane Power Manager system 3 1 5 29 Chapter 5 SupportView Setup 5 30 Step 6 Click OK click OK again and then click Close Setting Up a Direct Connection Another means of communication is through a direct connection A direct connection refers to attaching a laptop PC with SupportView installed to an ICU with a null modem cable This type of connection is generally used for system setup and troubleshooting at the ICU site Direct communications follow this path Connector Cable icu SupportView or EnergyView running on a laptop computer Figure 5 3 Direct connection The direct connection uses a null modem cable and a 9 pin D Sub miniature connector The connector is marked J19 and is located in the upper right hand corner of the IPM enclosure near the outside edge of the ICU motherboard a a eae en ag i T Direct Connect Port ES A che Figure 5 4 Location of direct connect port Setting up a direct connection requires that you install the direct connection driver provided with your SupportView in
3. ETHERNET IRQNumber 10 JOAddress 320 IOLength 20 Step 6 Type the section label DEVICEx where x is a number between 1 and 4 which is not already used by another DEVICEXx section and then type the following parameters Type ETHERNET IRQNumber 10 JOAddress 320 Step 7 Click File Save and Download 3 Configure the tcp ini file Step 1 In the Remote Files window click Tasks or right click the mouse and then click Edit Remote File The Edit ICU File confirmation window opens Edit ICU File x Enter Name of ICU File to Edit J OK X Cancel Step 2 Type C COMM TCP INI and then Click OK The SupportView edit window opens InterLane Power Manager system 3 1 5 39 Chapter 5 SupportView Setup Step 3 If the file contains a section labeled ETHERO verify the settings If there is no ETHERO section type the section label and the following parameters IPAddress the IP address for the Ethernet adapter in dotted notation or BOOTP SubnetMask The subnet mask or BOOTP GatewaylPAddress The Gateway IP Address if any in dotted notation or BOOTP Adapter DEVICEx where x is the DEVICE number defined in HW INI Step 4 Click File Save and Download 4 Install the Ethernet assembly Step 1 Power off the ICU Step 2 Install the Ethernet card into the PCMCIA interface on the ICU
4. The identifier must be five characters in length including the brackets c Inthe substitute this box type the exact numbers characters of the dial string which your modem must dial to reach a particular ICU d Click Save and then click OK To edit a substitute dial string a From the list of existing string identifiers click the identifier you want to edit b Click Edit c Make the desired changes d Click Save and then click OK To delete a substitute dial string a From the list of existing string identifiers click the identifier you want to delete b Click Delete c Click Save and then click OK 5 45 Chapter 5 SupportView Setup Setting Up a New ICU 1 Start SupportView Step 1 Step 2 Step 3 Start Windows Click the Start button point to Programs and then SupportView Click the SupportView icon to start the program 2 Connect to the ICU Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 5 46 From the SupportView main window click Connect The Connect window opens File Setup Security Connections IP Address 192 168 123 3 Connection Method 1 cn E 3 Phone Number Fa 1 E Login a e yy a ICU Response Required Software Versions ec Jan i y O See Customer Support VER 3 0 Connected oars NUM Scr 02027998 02 55 19 PM Select the type of connection in Connection Method 1 Modem TCP IP 2 Direc
5. Class 100 200 or above is SC Class 10 and 20 are TR Electric Meter Pulse Multiplier Calculation Meter Description The meter multipliers for each electric meter shall be calculated from the meter nameplate and system installation data as follows Revolutions pulse Mp or RI value Watthours Revolution Kh CT ratio PT ratio Display Multiplier PT ratio x CT ratio Pulse Multiplier Mp x Kh x CT ratio x PT ratio 1000 kWH pulse EnergyNode Pulse Multiplier Calculation Label on bottom of EnergyNode lists the WattHours per Pulse per CT Rated Amp WHpPpA value corresponding to the model of EnergyNode The CT ampere rating is listed on the front of each CT KWh Pulse multiplier WHpPpA X CT Amp rating 2000 kWH pulse 5 16 Installation amp Maintenance Manual 5 99 Pulse Multiplier Calculations EnergyNode Pulse Multiplier Calculation Form 2 667Hz_or 4 0Hz EnergyNode Model Number WNA 3Y 208 P WNA 3Y 480 P WNA 3D 240 P WNA 3D 480 P 0 050000 0 100000 0 025000 0 057710 WNA 1P 240 P 0 025000 0 000062500 0 000187500 0 000062500 0 000187500 0 000250000 0 000375000 0 000625000 0 000750000 0 000875000 0 001250000 0 001562500 0 001875000 0 002500000 0 003125000 0 003750000 0 005000000 0 006250000 0 007500000 0 010000000 0 012500000 0 015000000 0 018750000 0 020000000 0 025000000 0 030000000 0 037500000 0 000144275 0 000432825 0 000577100 0 00086
6. Ext ICU MOUNTING ICU Physical Location Building Management System Physical Location ENERGY VIEW COMPUTER Preferred Computer Location InterLane Power Manager system 3 1 Site Evaluation Data Sheet Utility Provider Account Representative Telephone ICU Modem Telephone Telephone Service Provider Telephone Account Account Rep and Telephone Inside Outside Accessible Locked Special Environment expl temp etc Processor Type and Speed RAM Memory MB Hard Disk Space Avail MB 5 3 Chapter 5 SupportView Setup ENERGYVIEW COMPUTER COMMUNICATION Preferred Installer Computer Telephone Service Location Modem Telephone Computer Communications Type Telephone Service Provider Ethernet Address Cable Installation Req Plenum rated exposed size amp type of conduit Telephone Account Line Type Dedicated shared Fax Modem Manufactirer And Model Modem Speed Int Ext Account Rep and Telephone SITE EVALUATION COMMENTS 5 4 Installation amp Maintenance Manual 5 99 EnergyNode Site Inspection Sheet EnergyNode Site Inspection Sheet Site Identification Date LL ENERGYNODE __ _ ENERGYNODE E Description of load to monitor GecherBortanmgy BN Load panel location Panel ID amp circuit number of load Ex Panel L circuit 1 3 5 Size of load circuit breaker or fuse Ex 100 A Wire size sets and insul type Ex 2 sets of 3 500 MCM wi 4 0
7. Get Data and verify the last entry in Peak Period Information matches the record you entered InterLane Power Manager system 3 1 5 51 Chapter 5 SupportView Setup Step 5 Disconnect from the ICU and close SupportView 11 Validate the Rates and Peaks in EnergyView Step 1 If SupportView is running close it and then start EnergyView Step 2 Select the ICU ID from the ID Selection window Step 3 Click the Upload History speed button at the top of the screen While the history is uploaded a blue progress bar indicates Energy View is uploading the rates and peaks files Step 4 Click the Estimated Bill button at the top of the screen Step 5 Click Show Estimated Bill button to view the dollar calculations 12 Set Phone Numbers See Setting Phone Numbers in the ICU in Chapter 3 of the SupportView User s Manual Step 1 Establish communications with the desired ICU through the Connect function Step 2 On the SupportView main menu click ICU Setup The ICU Setup window opens Step 3 Click Get Set phone numbers The Phone Numbers window opens Step 4 Click Get Data to obtain the phone numbers in the ICU Step 5 Type the phone number s into the appropriate field s If you are adding or changing a number in one of the last five fields type the correct protocol into the box beside the number Step 6 Click Set Data 13 Set Meter Status Step 1 On the SupportView main menu click ICU Setup and then click Get Set Meter Channel S
8. Inspection Sheets paper or electronic form e ControlNode Site Inspection Sheets paper or electronic form e Current transformers CT of various sizes to verify physical space in breaker boxes e Analog telephone with in line coupler to verify tone e Flashlight e 25 ft or longer tape measure e Blank pad and pencils pens e Road map for site location Obtain and enter site and contact information data on data sheet Obtain rate structure information sheet from utility provider for each meter to be monitored Obtain copy of recent bill for each rate structure Obtain and enter utility meter s data on data sheet Complete EnergyNode Data Sheet s for all EnergyNodes if applicable Complete ControlNode Data Sheet if applicable Determine ICU communication and mounting configuration and enter on data sheet Obtain information concerning Energy View hosting computer and enter on data sheet Enter Energy View computer communications data on data sheet Enter any relevant site evaluation comments on data sheet Determine responsibilities and set completion dates for e Flectrician e Telephone and or computer wiring technician e TeCom technician e Site contact InterLane Power Manager system 3 1 5 1 Chapter 5 SupportView Setup Site Evaluation Data Sheet SITE INFORMATION Company Name Company Address Type of Business List all that apply Buildings on site Total Building Area Sq Ft City State ZIP Hours of Operation Site Architect
9. add the ICU modem dialer on page 5 22 Step 2 Select the ICU phonebook entry and then click More Edit entries and modem properties Edit Phonebook Entry E Basic Sever Script Security X25 Entry name icu Comment Phone number aen Alternates F Use Telephony dialing properties Dial using Sportster 28800 33600 External Cl Configure T Use another port if busy Step 3 From the Basic tab click to clear the Use Telephony dialing properties checkbox Step 4 From the Server tab select the following options 5 28 Installation amp Maintenance Manual 5 99 Communications Edit Phonebook Entry 21 x Basic Server Script Secuiy x25 Dial up server type 5 Plus Internet Network protocols KE pap TCP IP Settings F IPX SPX compatible IT NetBEUI T Enable software compression IT Enable PPP LCP extensions l Server Type must be PPP Windows NT Windows 95 Plus Internet TCP IP must be ON IPX SPX Compatible checkbox must be OFF NetBUEI checkbox must be OFF Enable software compression checkbox must be OFF Enable PPP LCP extensions checkbox must be OFF Step 5 Click TCP IP Settings and select the following options UUL PPP TCP IP Settings RE C Server assigned IP address IP address 192 168 123 5 Server assigned name server addresses mO Specify name server addresses Eimar ONS 0 0 0 0 j Secondary DNS 0 0 0 0
10. into the floppy drive Start SupportView and log in Dial the ICU and log in On the SupportView main menu click ICU Setup and then click Get Send File Sets The Upload Download File Sets window opens Type the source drive and path in Local PC Directory Path For example a PKTE1097 could be the source drive and path An ending backslash is not required for the path entry Type the destination name in Remote ICU directory The destination name is the same as the peak file name For example PKTE1097 could be the destination name The name must be eight characters or less Click Download Data and then wait for the file transfer to finish 10b Record the Meter Set ID Step 1 Step 2 On the SupportView main menu click Meters and then click Get Meter Configuration Summary The Meter Configuration Summary window opens Click Get Summary and then record the meter Set number for the one meter channel used for billing calculations 10c Set the peak effectivity Step 1 Step 2 Step 3 Step 4 On the SupportView main menu click ICU Setup and then click Get Set Peak File Effectivity The Peak Period Data window opens Type IN UPPER CASE LETTERS the File Set ID meter Set ID Effective Date and Effective Time into the New Peak Period Data Record at the bottom of the window With the exception of meter Set ID this information is supplied with the distribution diskette Click Set Entry Click
11. 5650 0 001442750 0 001731300 0 002019850 0 002885500 0 003606875 0 004328250 0 005771000 0 007213750 0 008656500 0 011542000 0 014427500 0 017313000 0 023084000 0 028855000 0 034626000 0 043282500 0 046168000 0 057710000 0 069252000 0 086565000 0 000125000 0 000375000 0 000500000 0 000750000 0 001250000 0 001500000 0 001750000 0 002500000 0 003125000 0 003750000 0 005000000 0 006250000 0 007500000 0 010000000 0 012500000 0 015000000 0 020000000 0 025000000 0 030000000 0 037500000 0 040000000 0 050000000 0 060000000 0 075000000 Gas Meter Pulse Multiplier Calculation 0 000250000 0 000750000 0 001000000 0 001500000 0 002500000 0 003000000 0 003500000 0 005000000 0 006250000 0 007500000 0 010000000 0 012500000 0 015000000 0 020000000 0 025000000 0 030000000 0 040000000 0 050000000 0 060000000 0 075000000 0 080000000 0 100000000 0 120000000 0 150000000 To avoid discrepancies between the gas meter dial readings and the SupportView dial total complete the steps listed below 1 Set the dial rollover to 99999 to avoid shifting of the decimal point causing a bad reading 2 Ifthe gas meter index is a white uncompensated index the factor is derived simply by dividing the number of CCF per revolution of the test hand location of the pulser by the number of pulses per revolution times two CMI counts each transition as a pulse CCF rev 2xpulses rev factor Ifthe gas meter index is
12. Chapter 5 SupportView Setup Sle Evaluation CRCGKNSt resni aa ine ademaiaela aia 5 1 Bite Eer 5 2 Enerey Node Site Inspechon SiG Uy sscenscaeusinsiemspiendispse oneness lagen gek iereg 5 5 EIS SA 16 E EE 5 7 Eeler Eege eegend ieieer 5 10 AMC Panpel TYPES nana ann O eee 5 10 CNA DU Coeur serene EEEE ER 5 11 EneroyNodeand CT Summary EE 5 11 Control Node Output Conleuranon esnie e TER 5 12 Installation Acceptance E 5 13 Derme e hannel Eegeregie baier 5 15 Pulse Maltip her EEN 5 16 Identity Standard Meter I KE 5 16 Electrice Meter Pulse Multiplier EES 5 16 mere Node Pulse Multiplier Calculan on asrirannon 5 16 BneroyNod Pulse Multipher Calculation Pot saisisiusnsiliinrnmudiieiniee 5 17 Gas Meter Pulse Multiplier Calculation asi caiesciasernsisasiastcnrnccinnmininiaineess 5 17 CaS Merr ESIP ranan a N Ks 5 18 ICU Pule Connection souin nr E EE E EEEE 5 18 HUE Genin A 5 19 TCEAP NOWO NE rena EE 5 19 E 5 20 Uae TEL eeben 5 20 Seting Upa Mod m Connec EE 5 21 KE 5 22 VWINGOWS NE Soll Paron nn ene AER aenR 5 25 Setune Up a Direct EE 5 30 Berne UPA LAN C onnet EE 5 38 Tanai E E 5 42 Working wiih Substitute Dial SUMS E 5 44 Sets Up a New DEEN 5 46 InterLane Power Manager system 3 1 SupportView Setup Site Evaluation Checklist Customer Name Date Done W ea a TASK Obtain the following tools e Laptop computer with MS Word e Power Manager Site Evaluation Data Sheet data sheet paper or electronic form e EnergyNode Site
13. Dial Strings may be used to simplify the complex dial strings needed when calls are routed through pager services office extensions PBX and other telephony devices When the dialing strings become lengthy a Substitute Dial String can be used to shorten the entry You can use Connect Substitute Dial Strings to display substitute dial string identifiers and the dial strings they replace Figure 5 10 Substitute Dial String Identifiers window Example PBX prompts The number 555 1212 123 consists of a phone number a pause for PBX prompts plus an extension You could identify the 123 portion as ABC The dialing string would then display as 555 1212 ABC but the modem would actually dial 555 1212 123 Example Long distance call A nine digit code 123456789 is required when you make a long distance telephone call You could identify LDC to represent the code The dialing string would then display as 555 1212 LDC but the modem would actually dial 555 1212 123456789 5 44 Installation amp Maintenance Manual 5 99 Communications To add change a Substitute Dial String Step 1 On the Connect menu click Setup and then click Substitute Dial Strings The Substitute Dial String Identifiers window opens To Add Edit Delete InterLane Power Manager system 3 1 Do this To add a substitute dial string a Click Add b Type the string identifier you are adding between the selected brackets
14. EVICE1 Modem connection PPP1 Modem port IPAddress 192 168 124 3 Adapter DEVICE2 Direct connection COM port Figure 5 9 Default entries in TCP INI SupportView provides easy access to the ICU setup files through the Files function In the Remote Files window clicking Tasks Edit Remote File opens a convenient editor to help you make changes and save them to the ICU The changes take effect after the ICU is reset Installation amp Maintenance Manual 5 99 Communications To change IP addresses on the ICU Note You must be able to login as Customer Support or Super User in order to make changes to files located on the ICU Step 1 Step 2 Step 3 Step 4 Step 5 Establish communications with the desired ICU through the Connect function From the SupportView main menu click Files The Local Files and Remote Files windows open In the Remote Files window click Tasks or right click the mouse and then click Edit Remote File The Edit ICU File confirmation window opens Type the path and filename c comm tcp ini and then Click OK The SupportView edit window opens Make the necessary changes to settings and parameters and then click File Save and Download Changes take effect the next time the ICU is restarted using Reset Reboot ICU on the Connect window InterLane Power Manager system 3 1 5 43 Chapter 5 SupportView Setup Working with Substitute Dial Strings Substitute
15. Gnd THHN WN insul load Y N EnergyNode voltage connection Ex 20 A 3 pole breaker SQ D type QOD in position 37 39 41 EnergyNode box size and location Ex 8 X 16 Building 3 room 102 next to panel L Pulse output cable requirements plenum rated exposed size amp conduit type InterLane Power Manager system 3 1 5 5 Chapter 5 SupportView Setup LL ENERGYNODE __ _ENERGYNODE E Description of load to monitor LL Load panel location Zen Panel ID amp circuit number of load Ex Panel L circuit 1 2 5 Size of load circuit breaker or fuse Ex 100 A Wire size sets and insul type Ex 2 sets of 3 500 MCM wi 4 0 Gnd THHN WN insul Ea E load Y N Voltage config of load panel EnergyNode voltage connection Ex 20 A 3 pole breaker SQ D type QOD in position 37 39 41 EnergyNode box size and location Ex 8 X 16 Building 3 room 102 next to panel L Pulse output cable requirements plenum rated exposed size amp conduit type 5 6 Installation amp Maintenance Manual 5 99 SupportView Setup Sheet SupportView Setup Sheet Site Identification Date SITE INFORMATION Daylight saving time here Ee ICU Ethernet Address ICU modem phone ICU billing rate Latitude Deg Min Sec Longitude Deg Min Sec Le PULSE INPUT CMD CHANNEL CONFIGURATION Type en Chan Measure Period Factor Conv Wires 4 NEERA Ch1 EE aleas S
16. P TCP IP Settings gt Server Type must be PPP Windows 95 Windows NT 3 5 Internet Log on to Network checkbox must be OFF Enable software compression checkbox must be OFF Require encrypted password checkbox must be OFF NetBUEI checkbox must be OFF IPX SPX Compatible checkbox must be OFF TCP IP must be ON YUU Installation amp Maintenance Manual 5 99 Step 5 Step 6 Communications Click TCP IP Settings and select the following options TCP IP Settings 24 x Server assigned IP address Specify an IP address IP address 192 168 123 5 Server assigned name server addresses Specify name server addresses He I Use IP header compression gt Specify an IP address must be 192 168 123 5 or an address of your choice See Changing IP Addresses in Chapter 4 for detailed instructions Server assigned name server addresses must be ON Use IP header compression must be OFF gt Use default gateway on remote network must be OFF Click OK and then click OK again Windows NT Setup To install TCP IP Network Protocol in Windows NT Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Log in with Administrator privileges From Control Panel double click Network Under the Protocols tab look through the list of installed components If there is a TCP IP Protocol listed TCP IP is already installed Skip to the procedure To install Dial Up Networking in Wi
17. Pulse Multiplier Calculations on page 5 16 e Identify what channels will be included in each set and enter the Meter Set number Refer to Defining Channel Sets in this Chapter e Identify the sampling interval for each channel Refer to Data Specifics in Chapter 1 of this manual and Table 1 2 Meter interval and days of storage Step 3 Click Set Data 8 Set Channel Counters Meter Dials See Setting Channel Counter Values in Chapter 3 of the SupportView User s Manual for more information Step 1 On the SupportView main menu click ICU Setup and then click Get Set Meter Dial Values The Meter Dials window opens Step 2 Click Get Data to obtain current dial values of the selected channels Step 3 Read the values from the meter and type the new setting in Dial Value Step 4 Click Set Data InterLane Power Manager system 3 1 5 49 Chapter 5 SupportView Setup 5 50 9 Install the Rates file set 9a Send the file set Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Insert the distribution diskette into the floppy drive Start SupportView and log in Dial the ICU and log in On the SupportView main menu click ICU Setup and then click Get Send File Sets The Upload Download File Sets window opens Type the source drive and path in Local PC Directory Path For example a PTTE1097 could be the source drive and path An ending backslash is not required for the path entry Type the destin
18. Sets A channel set is one or more devices monitoring a single metering point The metering point can be for electric water gas or other energy for which the customer wants to monitor and calculate usage EnergyView and InterLane Power Manager applications use channel sets to calculate derived energy measurements The following rules apply to channel set configurations 1 2 Note All channels must have the same intervals per hour for any given ICU There must be one and only one main measure per set Main measures such as KWH Gallons and CCF are not derived from other measures Channels with derived measures require a main measure channel in the same set See Appendix A Units of Measure for a complete list of main and derived measures This is OK This is NOT OK zent Jore ent Jome This is NOT OK This is OK This is NOT OK zent es ent es This is OK Re wiring is not needed because the logical channel number determines the order To deactivate a channel that is currently enabled change the Unit of Measure to 99 Unused Channel InterLane Power Manager system 3 1 5 15 Chapter 5 SupportView Setup Pulse Multiplier Calculations Identifying Standard Meter Types Determine meter type from the meter faceplate as follows Form 2 15 or 16 are Self Contained SC 15 and 16 will have a bypass switch Form 3 6 and 9 are Transformer Rated TR You can also tell by the Class CL
19. SupportView will allow values zero through 15 and boards may share an IRQ Step 1 On the SupportView main window click ICU Setup and then click Get Set board configuration The Board Configuration window opens Step 2 Select Physical Board number 1 and then click Get Data to obtain current information Step 3 Set the board type e CMI for pulse input e Adicon 1 for ControlNode Step 4 Select the I O Address and IRQ Value and then click Set Data Installation amp Maintenance Manual 5 99 Setting Up a New ICU 7 Set Channel Configuration See Setting Channel Configurations in Chapter 3 of the SupportView User s Manual for more information Important Retrieve all history data prior to reconfiguring an active channel The channel is deactivated before being reactivated with the new configuration Deactivation results in the loss of all history data associated with the channel Step 1 On the SupportView main menu click ICU Setup and then click Get Set Meter Configuration The Meter Channel Configuration window opens Step 2 For each channel do the following e Select the Logical Channel you want from the list and then click Get Data e Enter the name of the channel under the Meter ID column e Select a Unit of Measure from the list to specify what that channel will measure Refer to Appendix A Units of Measure in this manual e Calculate the multiplier and enter it into Conversion Factor Refer to
20. TI Aea E a DEE EE E E a E ee EE I a E Pulse Pulse Pulse Pulse Pulse Pulse Pulse 1 1 1 1 1 1 1 Pulse 2 Chi Reserved for future growth J LL I Pulse 2 Ch2 Reserved for future grown 1 J T I 2 ch3 Reserved for future grown J J I I 2 Ch4 Reserved for future grown J J I 2 chs Reserved for future grown J J l I 2 cho Reserved for future grown 1 J J I Pulse 2 Ch7 Reserved for future grown T T T Pulse 2 Chg Reserved forfuture grown 1 J T I Puse 2 cno Reserved for future grown d TI Pulse Pulse Pulse Pulse InterLane Power Manager system 3 1 5 7 Chapter 5 SupportView Setup ENERGYNODE AND CT SUMMARY CMI Physical EnergyNode EnergyNode CT Amp KWh Pulse Clamp on Amp Board Channel Model Serial Number Rating Multiplier Reading o Analog Channel ICN Physical Channel ID Unit of Interval Control Control Node Serial Type Board Channel Measu Period Node Model Number re Number Analog Analog mill TI Analog Fs EE Reserved for future growth 6 7 8 1 N2 IN3 Reserved for future growth __ 4 Reserved for future growth 5 Reserved for future growth 6 7 al 8 IN IN 5 8 Installation amp Maintenance Manual 5 99 SupportView Setup Sheet CONTROL NODE OUTPUT CHANNEL CONFIGURATION Channel ICN Physical Channel ID Contro
21. and then continue with the procedure To add the ICU direct connection on page 5 33 To add the ICU direct connection Step 1 Double click My Computer and then double click Dial Up Networking If there is an ICUDirect icon in Dial Up Networking the connection is already set up Skip to Step 4 to verify the configuration If there is no CUDirect connection icon continue with these steps Step 2 In Dial Up Networking double click the Make New Connection icon Note You must already have the InterLane Direct Serial Connection driver installed to continue with these steps For details see To add the direct connection driver on page 5 31 Step 3 Type CUDirect for the name of the connection Use uppercase letters exactly as shown the name is case sensitive Make New Connection Type a name forthe computer you are dialing CUDirec Select a modem JinterLane Direct Serial Connection z Configure Step 4 Under Select a Modem click InterLane Direct Serial Connection and then click Next InterLane Power Manager system 3 1 5 33 Chapter 5 SupportView Setup Make New Connection Type the phone number for the computer you want to call Area code Telephone number D gt 5551234 Country code United States of America 1 sl Step 5 Type or select these settings Area Code must be blank Telephone number any number will do Country Code any will do Step 6 Click Next then
22. ation name in Remote ICU directory The destination name is the same as the rate file name For example PTTE1097 could be the destination name The name must be eight characters or less Click Download Data and then wait for the file transfer to finish 9b Record the Meter Set ID Step 1 Step 2 On the SupportView main menu click Meters and then click Get Meter Configuration Summary The Meter Configuration Summary window opens Click Get Summary and then record the meter Set number for the one meter channel used for billing calculations 9c Set the rate effectivity Step 1 Step 2 Step 3 Step 4 On the SupportView main menu click ICU Setup and then click Get Set Rate File Effectivity The Billing Rate Data window opens Type IN UPPER CASE LETTERS the File Set ID Rate Code Effective Date Effective Time and meter Set ID into the New Billing Rate Effectivity Record at the bottom of the window With the exception of meter Set ID this information is supplied with the distribution diskette Click Set Entry Click Get Data and verify the last entry in Billing Rate Effectivity Information matches the record you entered Installation amp Maintenance Manual 5 99 Step 5 Setting Up a New ICU Disconnect from the ICU and close SupportView 10 Install the Peaks file set 10a Send the file set Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Insert the distribution diskette
23. click Finish and then continue with the procedure To configure the ICU direct connection on page 5 34 To configure the ICU direct connection Step 1 Double click My Computer and then double click Dial Up Networking If there is no CUDirect connection icon in Dial Up Networking skip to the procedure To add the ICU direct connection on page 5 33 before continuing with these steps Step 2 Right click the ICUDirect icon and then click Properties 5 34 Installation amp Maintenance Manual 5 99 Communications ICUDirect Area coder E 555 1234 Walntt Caer Step 3 From the General tab click to clear the Use country code and area code checkbox Step 4 From the Server Types tab select the following options ICU Direct PPP Windows 95 Windows NT 3 5 Internet gt Server Type must be PPP Windows 95 Windows NT 3 5 Internet gt Log on to Network checkbox must be OFF gt Enable software compression checkbox must be OFF InterLane Power Manager system 3 1 5 35 Chapter 5 SupportView Setup Require encrypted password checkbox must be OFF NetBUEI checkbox must be OFF IPX SPX Compatible checkbox must be OFF TCP IP must be ON Step 5 Click TCP IP Settings and select the following options TCP IP Settings 21 x C Server assigned IP address Specify an IP address IP address 192 168 124 5 CG Server assigned name server addresses Specify name server address
24. d then click Set Data 5 Set Scheduled Events See Setting a Schedule of Events in Chapter 3 of the SupportView User s Manual Step 1 Step 2 On the SupportView main menu click ICU Setup and then Get Set schedule of events to occur at specific times The Event Schedule window opens Click Get Data to see existing event schedules InterLane Power Manager system 3 1 5 47 Chapter 5 SupportView Setup 5 48 Step 3 Enter the date and time for the next four time changes For example 04 05 1998 02 00 00 00060 10 25 1998 02 00 00 00060 04 04 1999 02 00 00 00060 10 31 1999 02 00 00 00060 Step 4 Click Set Data 6 Set Board Configuration The following list describes the key information for setting a board configuration For additional information see Setting Board Configurations in Chapter 3 of the SupportView User s Manual e Physical Board Each CMI board in the ICU is defined by the board number Future versions of SupportView will allow up to four CMI boards in a single ICU Each board can have as many as 9 physical channels e HO Address Each board must have a unique value for the base I O Address to which the board is strapped The valid values for CMI board is hex 300 The valid value for the Analog board is 001 e IRQ Value The hardware IRQ number to use for the board The value must match the IRQ to which the board is strapped Currently the only value allowed is 12 Future versions of
25. e LAN node cable into the enclosure Step 6 Secure the LAN node cable to the media adapter using either the RJ45 or BNC receptacle Step 7 Attach the feature label to the inside of the IPM cover next to the existing product label Step 8 Power on the ICU Step 9 Adjust IPM voltage Refer to Appendix C Voltage Adjustment Procedure for detailed instructions Important Failure to adjust the IPM voltage could result in battery backup circuitry malfunction InterLane Power Manager system 3 1 5 41 Chapter 5 SupportView Setup Changing IP Addresses The following IP addresses are assigned by default on the ICU and in SupportView Modem 192 168 123 3 Direct 192 168 124 3 These default settings can be changed to prevent a conflict with IP addresses already in use The following rules apply when changing the default IP addresses e The first three parts of the IP address must match between ICU and PC e The last part of the IP address must not match between ICU and PC Modem ee 192 168 123 eee l ee pee aoe PC Direct Figure 5 8 Default IP Addresses The settings are stored on the PC in the Dial Up Adapter under TCP IP Settings See Setting Up a Modem Connection and Setting Up a Direct Connection in Chapter 2 of this manual for details The settings are stored on the ICU in the C COMM TCP INI file The diagram below shows entries for the default IP addresses PPPO IPAddress 192 168 123 3 Adapter D
26. e States of America 1 z LZ Step 5 Type or select these settings Area Code must be blank Telephone number any number will do Country Code any will do Step 6 Click Next and click Finish and then continue with the procedure To configure the ICU modem dialer in Windows 95 on page 5 23 To configure the ICU modem dialer in Windows 95 Step 1 Double click My Computer and then double click Dial Up Networking InterLane Power Manager system 3 1 5 23 Chapter 5 SupportView Setup 5 24 Step 2 Step 3 Step 4 If there is no JCU connection icon in Dial Up Networking skip to the procedure To add the ICU modem dialer on page 5 22 Right click the JCU connection icon and then click Properties ICU 21x General Server Types Scripting 29 ICU m Phone number AreaCode Telephone number sl 555 1234 County code United States of America 1 F Use country code and area code m Connect using amp Sportster 33600 Fax External x Configure From the General tab click to clear the Use country code and area code checkbox From the Server Types tab select the following options ICU 21x General Server Types Scripting Type of Dial Up Server PPP Windows 95 Windows NT 3 5 Intemet zl Advanced options T Log on to network TI Enable software compression T Require encrypted password m Allowed network protocols M ICPA
27. es Priman DNE diese Sa a 0 Secondary DNS oR ebegl gN gt Specify an IP address must be 192 168 124 5 or an address of your choice See Changing IP Addresses in Chapter 4 for detailed instructions Server assigned name server addresses must be ON Use IP header compression must be OFF Use default gateway on remote network must be OFF Step 6 Click OK then click OK again and then continue with the procedure To start a direct connection on page 5 37 5 36 Installation amp Maintenance Manual 5 99 Communications To start a direct connection Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Connect the cable to the PC using the COM port specified in the procedure To add the direct connection driver on page 31 From the SupportView main window click Connect to open the Connect window Select or enter an ID for the ICU The ID and connection data IP address phone number are stored in SupportView following a successful connection Select Direct TCP IP for the type of connection in Connection Method Enter the IP Address of the ICU This is either 192 168 124 3 or an address of your choice If you must change the address see Changing IP Addresses in Chapter 4 for detailed instructions Connect the null modem cable to COM on the ICU Click Connect If the connection is successful the word Connected appears at the bottom of the scree
28. ferent from the IP Address for the direct connection port The ICU acts as a gateway or router on its own little network receiving and forwarding packets from one device to another Important There are instances where the routing of packets between devices connected to an ICU may be a network security concern In those instances it is suggested that either the ICU not be installed with both modem and Ethernet connectivity or additional security measures such as a firewall should be taken to isolate the ICU from the LAN InterLane Power Manager system 3 1 5 19 Chapter 5 SupportView Setup 5 20 IP Addresses The ICU can communicate utilizing TCP IP using up to three different devices direct connection dial up modem and Ethernet Each device requires a different IP address with a different network ID By default the ICU ships with a modem and a direct connect port The IP addresses for these devices are assigned 192 168 123 3 and 192 168 124 3 These are two class C addresses set aside by InterNIC for test purposes These addresses were chosen to avoid conflict with any addresses that may have already been assigned Note that these two addresses have different network IDs When assigning IP addresses to the ICU each device direct connection modem and Ethernet should be assigned an IP address with a unique network ID At system reset the ICU receives the IP address subnet mask and gateway IP address for the Ethernet dev
29. gured in Dial Up Networking See To add the ICU modem dialer in Windows 95 on page 5 22 or To add the ICU modem dialer in Windows NT on page 5 27 See To configure the ICU modem dialer in Windows 95 on page 5 23 or To configure the ICU modem dialer in Windows NT on page 5 28 InterLane Power Manager system 3 1 5 21 Chapter 5 SupportView Setup Windows 95 Setup To install TCP IP Network Protocol in Windows 95 Step 1 Step 2 Step 3 Step 4 Step 5 From Control Panel double click Network Under the Configuration tab look through the list of installed components If there is a TCP IP Dial Up Adapter listed TCP IP is already installed Skip to the procedure To install Dial Up Networking in Windows 95 on page 5 22 If there is no TCP IP Dial Up Adapter listed continue with these steps Click Add Click Protocol and then click Add Follow the instructions on the screen to install the component and then continue with the procedure To install Dial Up Networking in Windows 95 on page 5 22 To install Dial Up Networking in Windows 95 Step 1 Step 2 Step 3 Step 4 Step 5 Double click My Computer If there is a Dial Up Networking icon in My Computer Dial Up Networking is already installed Skip to the procedure To add the ICU modem dialer in Windows 95 on page 5 22 If there is no Dial Up Networking icon continue with these steps In Control Panel double click the Add Remove Pr
30. he conversion factor in this field It should be found on or near the meter or may be available from the utility company Counter Conversion Factor The counter conversion factor is used to convert from the number of pulses to the value indicated on the utility meter This is used to calculate the meter reading on the simulated utility bill in EnergyView Enter the counter conversion factor for the channel where indicated It should be found on or near the meter or may be available from the utility company Rollover The rollover is the highest value indicated on the utility meter before it rolls over to zero The number should be something like 9999 9 Count the number of active moving digits on the meter to determine the number of nines to indicate For example if a meter has 5 indicator dials or wheels the rollover value is 99999 9 of Wires Pulse output meters use either two or three wires to deliver pulses to a pulse counter Three wire outputs can monitor for tampering Enter the number of wires connected to the ICU for each used pulse input channel EnergyNode and CT Summary IO Board and Physical Channel Enter the IO board and physical channel to which the EnergyNode is attached EnergyNode Model EnergyNode Serial Number CT Amp Rating Enter the data describing EnergyNode model number and Current Transformer CT used for the channel KWh Pulse Multiplier Enter the conversion factor used to c
31. ialization file Install the Ethernet assembly 1 Obtain the ICU address information To ensure there are no conflicts the network system administrator should provide the IP address Gateway IP address and subnet mask for the ICU The network system administrator may want to use a BOOTP server to assign the IP address To configure for BOOTP The network system administrator obtains the MAC address for the ethernet card The address is provided in the installation kit The network system administrator defines values for IP address Gateway IP address and subnet in the BOOTP server Values for IP address Gateway IP address and subnet mask are set to BOOTP in the tcp ini file 2 Configure the hw ini file Step 1 Using the Connect function in SupportView establish communications with the ICU Step 2 From the SupportView main menu click Files The Local Files and Remote Files windows open Step 3 In the Remote Files window click Tasks or right click the mouse and then click Edit Remote File The Edit ICU File confirmation window opens Installation amp Maintenance Manual 5 99 Communications Edit ICU File E Enter Name of ICU File to Edit Step 4 Type C CONFIG HW INI and then Click OK The SupportView edit window opens Step 5 If the file contains a section labeled PCMCIA verify the settings If there is no PCMCIA section type the section label and the following parameters CardType
32. ice from e A BOOTP server or e The tcp ini file Routing The ICU is a multi homed machine When each device direct connection modem and Ethernet is established it becomes a separate network The ICU acts as a gateway or router between networks or devices forwarding packets from one network to the other If the ICU receives an IP packet over one device and it can be sent by forwarding it to another interface the ICU will forward that packet For example if the ICU is configured with a modem and an Ethernet card and a packet is received on the modem connection with a destination on the Ethernet connection the packet will be sent on the Ethernet Packets that are not destined for any of the configured networks or devices will be sent to the gateway For those instances where the routing of packets would cause a network security concern it is suggested that additional security precautions be taken that correlate with overall security of the network and the required use of the ICU Suggested options include but aren t limited to the following e Do not install an ICU with both a modem and an Ethernet adapter It should be noted that this will prevent both dial in and dial out e Do not specify TCP IP for the modem This will prevent the ICU from establishing a TCP IP connection utilizing the modem but would allow the ICU to dial out for notification e Isolate the ICU from the network by installing a firewall between the
33. l Detail Type Board Channel nw i E UE i na i E SE linia ee EE NR ke ged ke NEE zb Cd eg fe EE dE InterLane Power Manager system 3 1 5 9 Chapter 5 SupportView Setup 5 10 Helpful Hints Record data on these forms for later entry into the Channel Configuration Setup screen in SupportView For additional information refer to the SupportView User s Manual All Channel Types Channel Type The Channel Type is defined by the type of IO Board that is installed in the system Pulse Analog or Relay This field is already filled in Do not enter any data in this field IO Board Physical Channel Utility Meter pulse CMD inputs sensor analog inputs and relay outputs interface the ICU through wires screwed into terminals the physical channel on the ICU and optional Control Node module Up to one pulse input CMI board and one Control Node module can be installed in a PowerManager system The CMI board includes 9 pulse input channels physical channel from Ch 1 to Ch 9 The Control Node module has 8 analog input channels physical channels from IN 1 to IN 8 and 8 relay output channels R 1 to R 8 The additional shaded space in the forms is reserved for future enhancements to the IPM system Do not enter any data in this section of the table Channel Description Enter a short description of each input channel The text should specify what meter or sensor is connected to the system or the relay output c
34. n to indicate the session has started If the connection is not successful click Disconnect close the Connect window and then restart the connection sequence from step 2 of this procedure Important To restart the direct connection sequence Windows 95 users must disconnect the cable from the ICU and wait one minute for the COM port to reset Select your user level in Connection ID and type the Authenticator which corresponds to the user level A match of the Connection ID and Authenticator is required before you are granted access See User Rights and Levels in Chapter for more information Click Login The message Logged In as Connection ID displays in the main title bar and the InterLane icon becomes animated to indicate you are successfully logged into SupportView InterLane Power Manager system 3 1 5 37 Chapter 5 SupportView Setup 5 38 Setting Up a LAN Connection SupportView provides capabilities for connecting to an existing LAN using a network adapter card in the ICU After the ICU has been set up for LAN connection you obtain the IP address for an ICU type it into the Connect window and then connect and login as usual LAN Figure 5 5 LAN connection The following steps are required to set up an ICU for LAN connection 1 2 3 4 Obtain an IP address Gateway IP address and subnet mask for the ICU Configure the ICU hardware initialization file Configure the TCP IP protocol init
35. ndows NT on page 5 27 If there is no TCP IP Protocol listed continue with these steps Click Add Click Protocol and then click Add Follow the instructions on the screen to install the component and then continue with the procedure To install Dial Up Networking in Windows NT on page 5 27 InterLane Power Manager system 3 1 5 25 Chapter 5 SupportView Setup 5 26 Installation amp Maintenance Manual 5 99 Communications To install Dial Up Networking in Windows NT Step 1 Log in with Administrator privileges Step 2 Double click My Computer and then double click the Dial Up Networking icon If the Dial Up Networking dialog opens Dial Up Networking is already installed Skip to the procedure To add the ICU modem dialer in Windows NT on page 5 27 If there is no Dial Up Networking continue with step 3 Note You will need your Windows NT installation media to continue with these steps Step 3 Click Install and follow the prompts to install the component To add the ICU modem dialer in Windows NT Step 1 Login with Administrator privileges Note You must already have a modem installed and configured in Control Panel to continue with these steps Step 2 Double click My Computer and then double click Dial Up Networking If there is an ICU phonebook entry under Phonebook entry to dial the connection is already set up Skip to Step 4 to verify the configuration If there is no JCU phonebook entry contin
36. network and the ICU e If connected to a PBX configure the PBX to prevent outside callers from dialing the ICU Since Power Manager applications do not send TCP IP packets that have a destination IP address other than the IP address of the ICU the ICU will not route any of those packets Installation amp Maintenance Manual 5 99 Communications Setting Up a Modem Connection One of the ways SupportView establishes communications with an ICU is through a modem connection The modem connected to the PC initiates a call to the ICU Once the ICU modem answers communications can take place Modem communications follow this path Phone Lines ICU s Internal CU SupportView or Modem EnergyView Figure 5 2 Modem connection Note If you are using a DID line in a PBX environment ensure your switch is configured for a 2 4 cadence ring to the IPM line The following components must be in place for SupportView to properly send and receive transmissions through the modem e A modem installed and configured in Control Panel Modems e TCP IP Network Protocol installed in Control Panel Network See To install TCP IP Network Protocol in Windows 95 on page 5 22 or To install TCP IP Network Protocol in Windows NT on page 5 25 e Dial Up Networking installed in My Computer See To install Dial Up Networking in Windows 95 on page 5 22 or To install Dial Up Networking in Windows NT on page 5 27 e An ICU connection confi
37. ograms icon Note You will need your Windows installation media to continue with these steps On the Windows Setup tab click Communications in the Components box and then click Details Click the Dial Up Networking check box to select it and then click OK to close the Details window Click OK and follow the prompts to install the component To add the ICU modem dialer in Windows 95 Step 1 5 22 Double click My Computer and then double click Dial Up Networking If there is an JCU icon in Dial Up Networking the connection is already set up Skip to Step 4 to verify the configuration Installation amp Maintenance Manual 5 99 Communications If there is no ICU connection icon continue with these steps Note You must already have a modem installed and configured in Control Panel to continue with these steps Step 2 In Dial Up Networking double click the Make New Connection icon The Make New Connection window opens Make New Connection Type a name for the computer you are dialing icu Select a modem Sportster 33600 FAX EXT PnP z Configure Step 3 Type ICU for the name of the connection Use uppercase letters the name is case sensitive Step 4 Select the modem you want to use for the connection and then click Next Make New Connection Type the phone number for the computer you want to call Area code Telephone number x 5551234 Country code J
38. ontrols The name can be up to 20 alphanumeric characters in length You can enter more than 20 characters but the system will remember only the first 20 Unit of Measure This field defines the quantity to be measured There is a list of valid units of measure in the SupportView Manual Appendix A The Channel Configuration screen in Supportview includes a selection list of valid entries Enter None in the indicated field if nothing is connected to the channel or if the system should ignore that channel Interval Period The Interval Period is the amount of time between measurement samples For instance for a pulse input and a 15 minute interval period the IPM counts the number of pulses that occur for each 15 minutes then stores those numbers for later calculations The interval period is usually determined by the utility demand rate structure Specify an interval period of 1 5 10 15 30 or 60 minutes The interval period also determines the length of usage history the IPM keeps The corresponding history periods are 4 20 41 62 124 and 248 days Installation amp Maintenance Manual 5 99 SupportView Setup Sheet CMI Inputs Conversion Factor The conversion factor is used to convert from the number of pulses to the quantity measured For instance the channel may be measuring KWh and the conversion factor may be 10 KWH per pulse If 12 pulses were accumulated during some time period then 10 X 12 KWH were used Enter t
39. onvert from pulses to KWh per pulse Clamp On Amp Reading Enter a current measurement from the circuit under consideration using a clamp on ammeter This value is used to check the KWh pulse multiplier value InterLane Power Manager system 3 1 5 11 Chapter 5 SupportView Setup Control Node Output Configuration Control Detail Enter a description of the control function the relay output shall perform For example Turn on HVAC Unit 3 circulating fan 30 seconds after compressor 5 12 Installation amp Maintenance Manual 5 99 Installation Acceptance Sheet Installation Acceptance Sheet Customer Name Date Site Address Phone Done TASK Power Manager configuration completed Rate and Peak files installed Utility meter pulse input conversion factors verified Analog inputs verified Control outputs verified against site evaluation requirements CC Communications verified e Modem e Ethernet e Direct connect Modem phone s and Ethernet addresses conveyed to customer Software installed and tested on all user s PC s Installation workmanship inspected SEER Serial Numbers recorded ICU Control Node Ethernet PC Card Energy Nodes APPROVALS Installer Representative Date Customer Representative Date InterLane Power Manager system 3 1 5 13 Chapter 5 SupportView Setup 5 14 Installation amp Maintenance Manual 5 99 Defining Channel Sets Defining Channel
40. rLane Power Manager system 3 1 5 53 Chapter 5 SupportView Setup The Connect window opens Step 2 Click Disconnect Step 3 Shut down SupportView 5 54 Installation amp Maintenance Manual 5 99
41. red compensated the index dials will be compensated for a different line pressure while the monitored test dial or drive shaft will not be compensated This will require to multiply the normal factor with a compensation factor The compensation factor should ONLY be received from the local gas company to ensure accuracy InterLane Power Manager system 3 1 5 17 Chapter 5 SupportView Setup Gas Meter Example For the meters at Peoples Gas main and A C only the indexes are compensated for 2lbs line pressure and the formula is as follows compensation factor 2 lbs 14 73 14 98 1 116822 the resulting total factor is therefore factor 0 005 x 1 11622 0 00558411 ICU Pulse Connections Step 1 Two wire pulse connections must be connected to the K and Y terminals on the ICU channel terminal block Step 2 The ICU channel shall be configured with a 3 Wire pulse factor at all times A 3 Wire factor shall be entered for 3 Wire and for 2 Wire connections A 2 Wire pulse factor shall be divided by two when configuring the ICU channel Step 3 The EnergyNode pulse output connector must be connected to the ICU channel terminal block as follows e ENode plus terminal connected the ICU Y terminal e node minus terminal connected to the ICU K terminal 5 18 Installation amp Maintenance Manual 5 99 Communications Communications SupportView can communicate with an ICU by three methods ICU Setup allow
42. s you to specify the connection type and define communication parameters for each method you intend to use e For a modem connection you must set up a Dial Up Networking connection with parameters for the modem and TCP IP See Setting Up a Modem Connection on page 5 21 e Fora direct connection you must install the direct connection driver which SupportView provides See Setting Up a Direct Connection on page 5 30 e ForaLAN connection you must have an Ethernet card configured See Setting Up a LAN Connection on page 5 38 TCP IP Networking Each connection method you may select in SupportView makes use of the TCP IP network protocol TCP IP stands for Transmission Control Protocol Internet Protocol and is quite simply a standard set of protocols that ensure data is transmitted correctly between two computers If any errors occur they are detected and the data is transmitted again Computers running SupportView and Energy View use TCP IP protocol to connect and communicate with an ICU In fact the ICU can handle many connections at a time through the modem a direct connection and the LAN Figure 5 1 TCP IP networking The IP part of TCP IP controls how transmitted data packets are moved from one point to another Each device connecting to an ICU requires a different IP Address For example the ICU setup files contain an IP Address for the modem which is different from the IP Address for the Ethernet card which is dif
43. stallation The direct connection driver is designed specifically for use with the InterLane Power Manager system Use of the driver for any other purpose is not recommended Important Connect the null modem cable to the ICU before a direct connection is started and disconnect it when the connection is complete Windows 95 users may have to wait one minute between sessions for the COM port to reset Installation amp Maintenance Manual 5 99 Communications The following components must be in place for SupportView to properly send and receive transmissions through a null modem cable TCP IP Network Protocol installed in Control Panel Network See To install TCP IP Network Protocol in Windows 95 on page 5 22 or To install TCP IP Network Protocol in Windows NT on page 5 25 Dial Up Networking installed in My Computer See To install Dial Up Networking in Windows 95 on page 5 22 or To install Dial Up Networking in Windows NT on page 5 27 The InterLane Direct Serial Connection driver installed See To add the direct connection driver on page 5 31 An ICUDirect connection configured in Dial Up Networking See To add the ICU direct connection on page 5 33 and To configure the ICU direct connection on page 5 34 A successful connection and login sequence between the PC and the ICU See To start a direct connection on page 5 37 To add the direct connection driver Step 1 On Control Panel double click
44. t TCP IP 3 LAN TCP IP The default IP address is 192 168 123 3 If using a LAN connection enter the IP Address of the ICU Select Super User in Connection ID Type the Authenticator which corresponds to the Super User level Click Login Installation amp Maintenance Manual 5 99 Setting Up a New ICU 3 Set Date Time Note When installing and configuring an ICU Release 1 1 setting the Date Time must be the first step after logging in with SupportView If the date Time is not set via SupportView the ICU files will not be accessible Step 1 Step 2 Step 3 Step 4 On the SupportView main menu click ICU Setup and then click Get Set the ICU clock date time The ICU Date Time window opens v ICU Date Time Lx icuvete cutie mmiddiyyyy hh mm ss AMPM SH Su Set Data Type the New Date and New Time using the pattern shown below the fields To match the PC time leave the fields empty Important Do not attempt to set the ICU clock during the last two seconds of the day 11 59 58 PM or 11 59 59 PM Click Set Data GetData Click Get Data 4 Set Site Information See Setting ICU General Site Information in Chapter 3 of the SupportView User s Manual Step 1 Step 2 Step 3 On the SupportView main menu click Site Info Select Get Set ICU General Site Information The General Site Information window opens Enter the appropriate information into each field an
45. tatus The Meter Status window opens 5 52 Installation amp Maintenance Manual 5 99 Setting Up a New ICU a Meter Status Eg Current Meter Status Channels Set S z m mefa V CoMmecty 7 Get Data Reset Meter Status Note All selected channels will be reset SS Step 2 Click Get Data to obtain current status of the selected channels Step 3 Click Reset Channels 14 Clear Logs Step 1 From the SupportView main window click Logs Step 2 Click the log you want to view A window opens displaying the log file contents Step 3 Click Get Data to view the selected log Step 4 Click Clear Data Step 5 Repeat this procedure for each type of log 15 Begin Monitoring See About the Monitoring Function in Chapter 5 of the SupportView User s Manual for more information Step 1 From the SupportView main window click Monitor The Monitor window opens Step 2 Click Start Monitoring You can minimize the window to perform other functions while the system continues to monitor the meter channels For each channel that is being used a value other than zero should be displayed while monitoring For channels that are using little energy e g leading and lagging KVAR a positive value may not display for several interval readings Step 3 To discontinue click Stop Monitoring 16 Disconnect from the ICU Step 1 From the SupportView main window click Connect Inte
46. the Modems icon to open Modems Properties Step 2 Click Add to open Install New Modem The Install New Modem window opens Install New Modem Windows will now try to detect your modem Before continuing you should 1 Ifthe modem is attached to your computer make sure it is turned on 2 Quit any programs that may be using the modem Click Next when pou are ready to continue Step 3 Click the Don t detect my modem will select it from a list check box and then click Next Step 4 Click Have Disk The Install From Disk window opens InterLane Power Manager system 3 1 5 31 Chapter 5 SupportView Setup Step 5 Step 6 Step 7 5 32 Install From Disk z eg C PWRMGRASUPVIEWS DRIVERS Type or browse to the Drivers folder in your Support View program directory The default location is C PWRMGR SUPVIEW3 DRIVERS Click OK The Install New Modem window opens with InterLane Direct Serial Connection listed under Models Install New Modem Ge InterLane Direct Serial Connection Click to select InterLane Direct Serial Connection and then click Next Install New Modem opens with a list of ports Install New Modem Communications Port COM1 Communications Port COM2 ECP Printer Port LPT1 Installation amp Maintenance Manual 5 99 Communications Step 8 Click the COM port on the PC to be used to make the direct serial cable connection Step 9 Click Finish
47. ue with these steps Step 3 In Dial Up Networking click New The New Phonebook Entry Wizard takes over New Phonebook Entry Wizard Dial Up Networking connects you to remote networks using your modem ISDN or other WAN adapter This wizard helps you create a phonebook entry that stores the settings needed to connect to a particular remote network Name the new phonebook entry icu T know all about phonebook entries and would rather edit the properties directly Back Cancel Step 4 Type ICU for the name of the phonebook entry and click Next Use uppercase letters the name is case sensitive The Server window opens InterLane Power Manager system 3 1 5 27 Chapter 5 SupportView Setup lee onlin I Send my plain text password if that s the only way to connect T The non Windows NT server am calling expects me to type login information after connecting or to know TCP IP addresses before dialing lt Back Cancel Step 5 Leave all three boxes unchecked and click Next Step 6 Type a phone number to act as a placeholder only any number will do and then click Next Step 7 Click Finish and then continue with the procedure To configure the ICU modem dialer in Windows NT on page 5 28 To configure the ICU modem dialer in Windows NT Step 1 Double click My Computer and then double click Dial Up Networking If there is no JCU phonebook entry skip to the procedure To
48. ural Dwgs Available Latitude Deg Min Sec Longitude Deg Min Sec Hours of Occupation Directions to Site CONTACT PERSON Contact Name Mailing Address Company Telephone City State ZIP E Mail address UTILITY METER DATA Meter 1 Meter Description power gas etc Meter Physical Location Utility Provider Account Representative Meter Account Cable Installation Requirements plenum rated exposed size amp conduit type Telephone WE UTILITY METER DATA Meter 2 Meter Description power gas etc Meter Physical Location Utility Provider Meter Account Representative Meter Account Cable Installation Requirements plenum rated exposed size amp conduit type Telephone Ech 5 2 Installation amp Maintenance Manual 5 99 Meter Description power gas etc Meter Meter Account Utility Rate Code Preferred Installer ICU Communications Type Ethernet Address Line Type Dedicated shared Fax Preferred Installer Mounting Surface conc wood etc ICU Mounting Notes User Name s Standalone or Server access Windows Version UTILITY METER DATA Meter 3 Meter Physical Location Cable Installation Requirements plenum rated exposed size amp conduit type ICU COMMUNICATION Communications Service Location Cable Installation Req Plenum rated exposed size amp type of conduit Modem Manufactirer And Model Modem Speed Int
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