IP Phone 2004 User Guide
Contents
1. Information area The Information area shows e the extension number of the telephone DN 340 aline for general information Nortel Networks e the date and time when the telephone is not in use and changes to show features and call information when the telephone is in use NN40050 108 Chapter 1 Getting started 9 Feature options area When a feature is activated or when you are on an active call the display command line shows you the action you must take to proceed For example Pswd This means you must enter your mailbox password The Feature options area shows the label for the FEATURE button and for the three display buttons These button labels appear in capital letters directly above the Feature and display buttons and to the right of the FEATURE label on the display These button labels vary depending on the feature in use About your programmable buttons Your System Administrator assigns the six programmable buttons as line intercom or memory buttons The label for each button appears on the display next to the button For more information see your System Administrator Telephone setup This section describes the IP Phone 2004 display features e Display contrast e Language choice e Ring type Note For more information about the features available on your telephone and how to use them refer to the Telephone Features User Guide Display contrast level Adjust the contrast for th2. IP Phone 2004 User Guide BCM Business Communications Manager Document Status Standard Document Version 03 01 Document Number NN40050 108 Date November 2006 NORTEL Copyright Nortel Networks Limited 2006 All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Contents Chapter 1 Getling starled ocoiooeea sodes sessesaabcee rsestasssatsesesens 5 OCO cie be Re 3 GaU DG ex ERE EAR XXE SEES sees Pe eres 5 IP Phone 2004 button and light descriptions 0 0 eee 6 IP Phone 2004 display c ces coser meram Ree exe een eee es E ESEE 8 Buton Del AE uu c Lugd psp s ade Do x a Un dpa a ae ti I EUR RR e cusp bane RC d ac 8 wp cobi d PR been seeenee ee Seid toate poste bee eee 8 Feature DDHODS SIOS a2 ei bls Shade 34 PRESA REX PAAR e EE ERR EE REA 9 About your
3. ature To program external autodial 1 Press Feature 1 2 Press a memory button 3 Dial the external number NN40050 108 Chapter 2 Features and buttons 15 4 Press OK to store the number To program internal autodial Press Feature 2 Press a memory button Dial the extension number A OO N a Press OK to store the number To use features Press Feature 3 Press a memory button A ON Press OK to store the feature code To erase memory buttons 1 Press Feature 1 2 Press a memory button 3 Press OK to erase the button Press Feature and enter the feature code IP Phone 2004 User Guide 16 Chapter 2 Features and buttons NN40050 108
4. e telephone display 1 Press Feature 7 2 Press DOWH and UP to view the levels 3 Press OK to select a level Language choice To select the Primary Language for the telephone display 1 PressFeature 501 Select the Alternate Language for the telephone display 2 Press Feature 502 Select the Alternate Language 2 for the telephone display 3 Press Feature 503 Select the Alternate Language 3 for the telephone display IP Phone 2004 User Guide 10 Chapter 1 Getting started 4 Press Feature 504 Select the Alternate Language 4 for the telephone display Ring type To select a different ring type for your telephone 1 Press Feature 6 2 Press 1 2 3 4 or NEXT or to hear the different ring types 3 Press Ok to store the ring type NN40050 108 11 Chapter 2 Features and buttons This section describes some of the IP Phone 2004 buttons and call features basic call features e navigation buttons e memory buttons Note For more information about the features available on your telephone and how to use them refer to the Telephone Features User Guide Basic call features You can make external and internal calls using the following features e makea call e answer a call e holda call e Handsfree e headset e Mute e Time Offset Make a call There are many ways to make a call depending on your telephone programming and the type of call To make external calls using line butto
5. ns 1 Lift the handset 2 Pressaline button 3 Dial the external telephone number To make external calls using intercom buttons 1 Lift the handset 2 Press an intercom button and enter a line pool access code IP Phone 2004 User Guide 12 Chapter 2 Features and buttons 3 When you hear an external dial tone dial the external telephone number Note Contact your System Administrator for a list of line pool codes When entering a line pool access code on PRI lines you do not hear dial tone To make internal calls using intercom buttons 1 Lift the handset 2 Press an intercom button 3 Dial the extension number Note Contact your System Administrator for a list of extension numbers Answer calls When your telephone rings and the light flashes or an intercom or line button indicator flashes e lift the handset OR e press the line or intercom button with the flashing 4h indictor before you lift the handset Hold e Calls are put on hold automatically when you switch from one line to another e While on a call press C 4 The 4h indicator for the line on hold flashes e To retrieve a held call press the line button with the flashing dh indicator Handsfree Your System Administrator must program the Handsfree feature to your telephone e Press to make or answer a call e To switch to Handsfree when you are on a handset call press and replace the handset Lift the handse
6. ons how to offset the time on your telephone display Figure 1 shows the IP Phone 2004 Figure 1 IP Phone 2004 IP Phone 2004 User Guide 6 Chapter 1 Getting started IP Phone 2004 button and light descriptions Figure 2 shows the IP Phone 2004 lights and buttons Figure 2 IP Phone 2004 buttons Table 1 shows a description of the lights and buttons Table 1 IP Phone 2004 buttons and descriptions Rele ng Hold button Places an active call on hold Goodbye button Ends an active call Handsfree button with LED Turns on the Handsfree mode Volume control bar Adjusts the handset Handsfree headset and ringer volume Mute button with LED Turns the microphone off and on when you are on a call Headset button with LED Turns on the headset mode Mailbox in button programmable memory button 08 Opens your CallPilot mailbox For more information about mailbox options refer to your CallPilot Quick Reference Card NN40050 108 Chapter 1 Getting started 7 o oec 66600 6 6 ce Feature CJ EL JL c o Ce Ca Leave Message button programmable memory button 09 Enables you to send voice mail messages For more information on voice mail messaging refer to your CallPilot Quick Reference Card Navigation cluster buttons Enables you to view items stored in your Call Log For more information on the Call Log feature refer to Navigation buttons on page 13 Feature button S
7. programmable buttons 0 00 eee ee 9 Telephone SOUP ccccccs rere sei ee Rm erm edem xo sE REESE ORE OZ 9 Display Corirast laval cco sssteskioucRRIRERARR e XA ESO ERI Y AE X 13 9x 9 B hietr mugs s EPI C UL TUTTI 9 RING TPG cuuocaercsce Roses beta a Ere XR REOR eee S Edo edi ea a 10 Chapter 2 Features and DURGNS iiiso sana cents see eeriennenseeanionnaenins 11 BAS Sall ISBN 2 aue cado Rowe duas ck orc qoaa dos ron ed union AE cabo bc or iaa ds 11 Make ad call 22sescs RE Gee on echo bute WR oN eR REGES qRe c SE PE ME PR 11 Bie EUIS San con Ue sap ed amd idc Dur iot d du crus Carat aceptan 12 MOG coswedube digas qAmRdbeq dp DEW d que d aad d ia daas basque sad qqed 12 z js rM 12 mic c HT EU RON EIE 12 VI zT 13 Jrrsno T CP 13 Bg BO DUIS sank acd gree CIRCO ENG REGE Se SORORE GC GC Kame o or RUP SOROR OC ROE d 13 Gall Ibi c50ctcteicimesdperrimaes E Ee Dare Rd a seeari eee I E Oe Rad paid 13 Memon ARS oos us dcc Sr Rug dec Re cx ac ros Ae RE mta ciclo orent So Qua aad aye a 14 Program memoly DUNONG der C LCD r TTT 14 IP Phone 2004 User Guide 4 Contents NN40050 108 Chapter 1 Getting started The IP Phone 2004 brings voice and data to your desktop Introduction This guide contains information about telephone buttons and lights telephone display telephone setup how to make and answer calls how to use the navigation buttons how to program memory butt
8. r the change to appear on the display Navigation buttons Use the Navigation buttons to scroll through or make changes to your call log 1 Press Feature 812 Call log Call log displays use the following special characters IP Phone 2004 User Guide 14 Chapter 2 Features and buttons 1 underline identifies a new item 2 identifies answered calls s identifies long distance calls identifies that the information has been shortened To view your Call Log 1 Press D to view old items Press C to view new items Press to return to the last viewed item Press and to move through your items Press C and D to view more information on an item To erase a Call Log entry 1 Press 8 while viewing an item To return a call from your Call Log 1 Display the desired number on your telephone 2 Edit the number if required You can add numbers for long distance dialing or line pool access or you can remove numbers using C and D 3 Press a line button Lift the handset Memory buttons This section contains information about the IP Phone 2004 memory buttons and how to use them These are buttons not assigned as line or intercom buttons Memory buttons store internal and external numbers or features to give you one touch dialing or feature activation Refer to IP Phone 2004 button and light descriptions on page 6 Program memory buttons You can program a memory button with a new number or fe
9. t to switch back e To switch to Handsfree when you are on a headset call press Press to switch back Headset You must have a headset installed on your telephone to use this feature e Press to activate the headset mode When the light is on press a line or intercom button to make a call NN40050 108 Chapter 2 Features and buttons 13 e To switch to your headset when you are on a handset call press and replace the handset Lift the handset to switch back e To switch to your headset when you are on a Handsfree call press 9 Press to switch back e While on a call press to turn off the microphone The button lights when the microphone is off e Press again to turn on the microphone e Use on handset Handsfree or headset calls Time offset When your IP Phone 2004 is located in a different time zone from your system the display shows the system time not the local time The Time Offset feature enables you to adjust the time that appears on the display Before you begin calculate the time difference in hours between the server time and local time To change the time that appears on your telephone display to local time Press Feature 510 Press CHBHGE Press to switch between adding or subtracting time A OO N Using the dialpad enter the number of hours between local time and system time Note Press to enter half hour increments 5 Press OK Note It may take up to one minute fo
10. tarts or ends a feature Display buttons Shows feature options Line and Memory buttons For more information on line and memory buttons refer to Program memory buttons on page 14 Telephone light Flashes when a call rings at the telephone Lights up when Message for sou appears on the display Programmable memory button 07 Default Blank Default Services button programmable memory button 10 Default access to scrollable feature display menu including the hot desking feature Programmable memory button 11 Default Blank Programmable memory button 12 Default Blank The following buttons are reserved for future development PC Expansion button IP Phone 2004 User Guide 8 Chapter 1 Getting started IP Phone 2004 display There are three areas to the IP Phone 2004 display button label area e information area e feature options area Figure 3 shows an example of the display and describes each area Figure 3 Display area Call fwd Page gen Button label area Conference Intercom Last num Intercom DN 340 Information area Nortel Networks April 25 10 51 am Feature options area en ND Button label area The button label area shows the label and status of the six programmable memory buttons For more information about these buttons refer to Program memory buttons on page 14 Note Dial pad buttons N G H O and Q also can be programmed as memory buttons
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