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C9850 UG AE 59308301 Rev 1_0_lock

1. Application collate Some application programs have a collate feature in their print options In this case the application performs the document collation and may send the job multiple times to the printer Generally this method is slower but can be more reliable Printer collate This section describes the collate function built into the printer driver In this case the job is stored temporarily in printer memory or on the printer s hard disk if installed and the printer performs collation This method is normally faster but may not work from all applications If you experience problems using printer collate use the collate option in your application s print options instead C9850 User s Guide gt 59 PRINTING COLLATED DOCUMENTS 1 On the Job Options tab choose how many Copies you want to print from the scrolling list 2 Click the Collate checkbox a checkmark appears Setup Job Options Colour Quality Job Type P Normal O Secure Print Copies 12 gt F Collate Scale 100 Disable Photo 1200 Multilevel Orientation O Fine Detail 1200x1200 Portrait 180 Q Normal 600 x 600 Landscape 180 Draft 600 x 600 Finisher Output Bin Stacker Face Dow v Watermarks Overlays J Fonts Advanced Owner Info Default Lok ces J Aw Help
2. 3 Click OK C9850 User s Guide 60 SEPARATING QUEUED PRINT JOBS When you share a printer with other users it can be useful to print a special page between print jobs to help locate each user s job in a paper stack at the printer The separator page is set from the printer driver s default properties window Access to this is directly from Windows not from within your application program See Changing the driver defaults on page 43 Color Management Device Settings General Shating Potts Advanced Always available O Available from Separator pages are used at the beginning of each document to make it easy to find a document among others at the printer Separator page Browse Cancel CHol V Piint spooled document Keep printed document V Enable advanced printing features Pining Defaults _ Print Processor _ Separator Page 1 In the driver s Advanced tab click the Separator Page button 2 Click Browse and navigate to a file containing an image of the separator page you wish to use then click OK C9850 User s Guide 61 COVER PRINT Cover print is when the first page cover of a print job is fed from one paper tray and the remaining pages of the print job are fed from another paper tray HOW TO USE COVER PRINT 1 On the Setup tab click Paper Feed Options 2 Under Cover Printing select Use different source for first page Setup
3. Paper jams duplex unit less 101 Check duplex unit paper jam 101 Paper jams Finisher optional accessory 107 Check Finisher paper jam paper remains 107 591 592 593 599 643 645 paper jam around Finisher leen 107 594 597 598 644 646 paper jam in Finisher 109 590 paper jam in Finisher Punch unit 114 Check Inverter paper jam 116 Avoiding paper jams eee ees 121 Dealing with unsatisfactory printing 122 Staple jams Finisher optional accessory 124 Check Finisher Staple Jam 124 Specifications s creaa eai i a ee 129 Appendix A Display Panel Messages 131 Appendix B Menu system ss 133 Configuration llle ee 134 Print Page Count lesen 134 Finisher Count 0000 eee eee 134 Supplies Lifen ariane ee 135 Network avouer e RR Yee a ee ace in 135 Paper Size in Tray llle 136 SYSUCMM 5 duree do Bat crate da dice RUE Eu nera 136 Configuration example monochrome pages printed sosa po caoi a oa nn 137 Print Pages iure set aa a mo A a 138 Print Information example demonstration page138 Print Secure Job s daaa aa aii e n 139 Menus ii ue capi e a e a cae Sete cota ROO G 140 Tray Configuration llle 140 System Adjust llli 144 Menus example 1 Tray 1 transparencies 148 Menus example 2 MP Tray paper size 149 Oki servi
4. Stacker Face Dov v Watermarks __Overlays 7 Forts Advanced OK Cancel J m J Hep The available options are Photo 1200 Multilevel best possible gt Fine Detail 1200 x 1200 Normal 600 x 600 Draft 600 x 600 2 Click OK C9850 User s Guide 55 FINISHING OPTIONS Your printer has many features that help control the form of your printed document gt gt gt Booklet printing on page 57 Collating on page 59 Separating queued print jobs on page 61 Cover print on page 62 Custom page size on page 63 Duplex double sided printing on page 65 Printing multiple pages on one sheet N up on page 67 Poster printing on page 69 Fit to page on page 71 Watermarks on page 72 C9850 User s Guide 56 BOOKLET PRINTING Booklet printing allows printing of multipage documents with their pages ordered and arranged so that final printed output can be folded into a booklet Typically letter or tabloid pages would be reduced to half letter or letter and printed side by side on both sides of letter or tabloid paper so that the paper can be folded into a booklet Since this feature prints on both sides of the page it requires that a duplex unit to be installed in the printer standard on C9850hdn model Notes A few applications do not support booklet printing but most do Note that the numbe
5. Fonts J Advanced J Owner Info J l Default J L OK Cancel Apply Help If the PIN window does not open click the PIN button 2 Inthe Job PIN window enter a Job Name for this print job The name may be up to 16 alpha numeric characters If you have more than one print job stored on the printer when you come to print you will need a distinctive name to distinguish between each of your print jobs 3 If you would like a prompt at the printer for the job name click the Request Job Name for each print job checkbox below the name entry 4 Enter a number from 0000 to 9999 in the PIN box Your PIN must be unique on this printer Each user should be allocated a PIN by the system administrator 5 Click OK to accept your changes 6 Click OK to close the Printer Properties window C9850 User s Guide 75 7 Print your document The print job will be sent to the printer but will not print at this time C9850 User s Guide 76 PRINTING THE DOCUMENT Your secure print job is printed using the Printer Control Panel on the front of the printer ol qBooo 2 jgBeo 1 When the printer is idle Ready to Print indicated in the display press ENTER to enter the menu mode 2 Use the Click A Click W buttons to select the PRINT SECURE JOB menu then press ENTER 3 Use the Click A Click V buttons to enter the first digit of your PIN then p
6. There are many factors that affect color printing Some of the most important factors are gt the differences between the range of colors a monitor can reproduce versus the range of colors that a printer can reproduce See page 49 monitor settings See page 50 gt color settings in your software application See page 51 how your software application displays color See page 51 gt color settings in your printer driver See page 51 viewing lighting conditions See page 51 paper type See page 51 MONITOR COLORS VS PRINTER COLORS Differences between the range of colors a monitor or printer can reproduce Neither a printer nor a monitor can reproduce the full range of colors seen by the human eye Each device is limited to a certain range of colors gt A printer cannot reproduce all of the colors displayed on a monitor A monitor cannot reproduce all of the colors printed by a printer C9850 User s Guide 49 Both devices use very different technologies to represent color A monitor uses Red Green and Blue RGB phosphors or LCDs gt A printer uses Cyan Yellow Magenta and Black CMYK toner or ink Very vivid colors such as intense reds and blues can be displayed on a monitor These same colors cannot be easily produced on any printer using toner or ink There are certain colors for example some yellows that can be printed but cannot be displayed accurately on a mo
7. gt any time you replace a toner cartridge a LED lens cleaner is enclosed with each replacement toner cartridge gt if printing is showing signs of faded images white stripes or blurred letters You can use a LED lens cleaner or dry soft cloth for cleaning the LED heads 1 Open the top cover C9850 User s Guide 82 With an LED lens cleaner or soft cloth gently wipe each of 2 the four heads 1 Move the cleaner as shown using a clean section of the cleaner with each pass Be careful not to damage the guards 2 Close the top cover 3 C9850 User s Guide 83 CLEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur 1 Remove items like a wrist watch or bracelet then use the Shutdown Restart button followed by the On Off switch to turn the printer off C9850 User s Guide 84 3 Remove Tray 1 completely from the printer Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water C9850 User s Guide 85 Return the paper guide plate to its original position and close Tray 1 side cover 6 Turn on the printer 7 C9850 User s Guide 86 CLEANING THE PRINTER CASING 1 Turn the printer off by using the Shutdown Restart button followed by the On Off switch 2 Wipe the printer surface with a soft cloth moistened sparingly with water
8. 4 Click OK to close the window and save your changes C9850 User s Guide 46 PRINTING BLACK BLACK GENERATION You can specify whether black graphics in color documents are printed using Composite Black gt Pure Black Pure Black is the default setting COMPOSITE BLACK The cyan magenta yellow and black toners are combined to create composite black This will sometimes give a glossier finish due to the increased amount of toner It can also appear as a slightly brownish black PURE BLACK Only black toner is used to print pure black C9850 User s Guide 47 HOW TO CHOOSE COMPOSITE BLACK OR PURE BLACK PCL 1 On the color tab select Manual Settings and click Options 2 Select or deselect Pure Black Graphics If Pure Black Graphics is not selected prints will use composite black Setup Job Options Colour Colour Mode O Automatic 9 Manual Settings Colour Settings O No Colour Matching Printer Colour Matching Rendering Intent v ae op Lu O Greyscale Pure Black Graphics Default Cancel Help OK Cancel Apply Help PCL 6 1 On the color tab select Manual Settings and click Options 2 From the Pure Black Graphics drop down list select On or Off If Pure Black Graphics is Off prints will use composite black C9850 User s Guide 48 COLOR MATCHING FACTORS THAT AFFECT COLOR PRINTING
9. 79 CONSUMABLES AND MAINTENANCE This section explains how to replace consumable and maintenance items when due As a guide the life expectancy of these items is gt Toner Black 18 500 Letter pages at 5 coverage gt Toner Cyan Magenta Yellow 16 500 Letter pages at 5 coverage The printer is shipped with sufficient toner for 7 500 Letter pages in the print cartridges of which 1 2 000 Letter pages of toner are used to charge the image drum Image drum 42 000 Letter pages average life gt Transfer belt Approximately 100 000 Letter pages Fuser Approximately 100 000 Letter pages CHECKING CONSUMABLE MAINTENANCE ITEM USAGE At any time you can check how much of each consumable maintenance item is left by using the appropriate menus For example enter the menu system and follow the path Configuration Supplies Life Cyan Toner The percentage of Cyan Toner remaining is displayed on the display panel and the printer then returns to the ready to print status REPLACEMENT INDICATIONS The display panel provides messages to the effect that consumables maintenance items are running low or nearing end of life followed some time later by a message that replacement is required You should replace the item as soon as possible after this message is displayed to avoid the possibility of print quality being compromised The paper feed rollers and the multi purpose MP tray feed rollers do not have
10. Hel Modereer cea eer EA RR RES 35 Display Panel messages 35 Using the menus lll 35 Getting started 2 2 00 cee eee 37 Printer location cc ccc e o RR x 37 Turning Offf On llle ns 38 Turning Off 2 esu o RR ER S EUR EUR 38 Turning Ora oues Cup Rex men qum WR 39 Checking current settings lll 40 Interfaces and connection llis 40 Connecting the USB interface 41 Connecting the network interface 41 C9850 User s Guide 3 Using the Drivers CD llle 42 OPERATION essen nnn nnn 43 How to access the driver screens LL 43 Changing the driver defaults 43 Windows XP 2000 leeren 43 Windows Vista llle 44 Changing the application s driver settings 44 Driver Settirigs s i costing gre a Brel ety ye we m Rae 44 Saving a set of driversettings 45 Recalling saved driver settings 45 Setting the driver device options 46 Printing black 2 0 0 2 eee ee 47 Black generation 2 00 0 02 8 eee kk eee 47 Composite black vA xm RR RR RR 47 Pure black s m apa a es ERI RE 47 How to choose composite black or pure black 48 PEL uu musa unc ach Spc REP A Ce or sodas ts 48 PCL Os durus ue ume a ae had Ap aces 48 color matching 0000 ee eee eee 49 Factors that affect color printing 49 Monitor colors vs printer colors 49
11. Company Microsoft MS DOS and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product names and brand names are registered trademarks or trademarks of their proprietors C9850 User s Guide 2 CONTENTS Notes cautions and warnings 7 Introduction sire 8 Features 5 1 370 33 UE tae 19M p BI fe e 9 About this guide lesen 10 Online usage i sk m o mg Rn 13 Printing pages eee 14 Printer and paper overview 15 Opening and closing the top cover 15 Identifying major components 16 Software supplied 00000000 0 ee 21 Paper recommendations s n 22 Paper input and output information 23 Traysandstackers a es 24 Trays TCO bi ick vEG xe EXGGIGS EY 24 MP tr yi ica caue ELA ERR eR ate ala 24 Face down stacker auaa aaa 25 Face upstacker leeren 25 Dupl x uhitt sz ze ue EG REESE e 25 Tray and stacker examples ss 26 Loading TraySsito5 22005 26 Using the MP Tray lesen 28 Using the stackers eee eee 30 Control panel lesser 32 Buttons and lights llle 32 Display Panel messages 34 Status information 2005 34 Menu Functions information 34 Configuration information ss 35
12. GMa o eed ERR 69 FIG TOL Pagen na ve anm Ee Sera eA BE aN 71 Howtouse eee nnn 71 Watermarks acsm ee RR Rog nm hein 72 How to create a new watermark 72 How to choose a previously created watermark 72 How to edit an existing watermark 73 Secure printing ee erre 74 Sending the document 222220005 75 Printing the document llle 77 Deleting a secure print document 78 Font Substitution 000 eee eee 79 HOW TOUSE cao dos ata a ee wae owe a Re DR 79 Consumables and maintenance 80 Checking consumable maintenance item usage 80 Replacement indications sss 80 Consumable item order information 81 Maintenance item order details 81 Replacing consumables maintenance items 82 Cleaning the LED heads 0 82 Cleaning the paper feed rollers 84 Cleaning the printer casing LL 87 Emptying the punch chip box Punch unit optional accessory 2000000 2 eee 88 Optional accessories 91 Accessory order information sss 91 Installing accessories 000 0 eee 91 Troubleshooting ee eee eee 92 Paper jams printer ce ee ee 92 Open cover paper jam tttttt side cover 92 Open cover paper jam side cover 94 C9850 User s Guide 5 Open cover paper jam top cover 96
13. Job Options Colour Media Size MLEF2I0x28 v tj 4 Sowce ato Paper Feed Options Fitto Page Resize document to fit printer page Finishing Mode scd Und si Conversion AA LEF gt AA LEF v Cover Printing Paper feed options 7 Use different source for first page 7 Auto Tray Change 2 Sided Printing Duplex EXE ES p Multipurpose Tray Me Multipurpose Tray Settings Driver Settings Weight Use MP tray as manual feed Untitled Printer Setting iSi A4 LEF 210 x 287mm mm ok Cancel Help OK _ ces J Aw J e 3 Choose the tray you want to feed the cover page from and the paper type in the Source and Weight drop down lists 4 Click OK to close the Paper feed options window C9850 User s Guide 62 CUSTOM PAGE SIZE This feature enables printing on non standard sized print media The multipurpose tray is used for feeding non standard media sizes Print media width can be from approximately 51mm to 328mm and its length can be from 128mm to 1200mm Actual limits vary slightly depending on which printer driver you use and your computer s operating system Some software applications may not produce the desired results with non standard print media sizes and some experimentation may be required to obtain the results you want Notes If you are using heavy media transparencies envelopes or labels use the face up straight through paper feed
14. Monitor settings ul vee ik he Hae ee Ru 50 Software settingS 0000000 2 eee 51 How the application displays color 51 Printer driver settingSs 2000005 51 Lighting Viewing conditions 51 Paper typen su soo dot races GR A a Ca 51 How to perform color matching 52 Descriptions uia ae aed apa Pa tea oe toe ee a 52 HOW tO USE e nnn 52 Rendering intents 000 eee 53 Brightness and saturation 53 Matching specific colors 005 54 Print resolution eee ee 55 HOW tO USE aaa Aa a aa n nnn 55 Finishing options lier 56 Booklet printing llle 57 Activating Booklet Printing aa 57 Collatihg 2 ida ed Baie x RR nm ok Rees 59 Printing collated documents 60 Separating queued print jobs 61 C9850 User s Guide gt 4 Cover PHIM s s ation poste Rex nt e Ru RO UE eU cred 62 How to use cover print aasa saaana ee eee 62 Custom page size llle 63 How to create edit and delete a custom p ge size iv e eae da wes OP une RR 63 Selecting a custom page size 64 Duplex double sided printing 65 Activating duplex printing 66 Printing multiple pages on one sheet N up 67 How to Print Multiple Pages on One Sheet 68 Poster printing a ae sudna a aa aa a a a aa 69 Printing Posters S renne be
15. Prints a demo page Usage Report Execute Prints usage report Statistics Log Execute Prints Oki job log details Error Log Execute Prints the error log E mail Log Execute Prints e mail log PrintMe Log Execute Prints PrintMe Log PRINT INFORMATION EXAMPLE DEMONSTRATION PAGE To print a printer demo page to demonstrate how your printer prints 1 Ensure that the display panel indicates that the printer is ready to print 2 Enter menu mode by pressing either the Up arrow or Down arrow button and press them repeatedly until the Print Pages menu is highlighted C9850 User s Guide 138 3 Press the Enter button to select this menu 4 Press the Up arrow or Down arrow buttons repeatedly until Demo page is highlighted 5 Press the Enter button to select this Item and the demo page is printed 6 After printing the printer returns to ready to print status PRINT SECURE JOB Enter Password nnnn Enter a password to use secure printing Not Found Use a secure printing job Secure Job or a job Stored to HDD when printing When Secure Job Print you print a Secure document it is deleted Delete from the HDD When you print a document Stored to HDD it prints and remains stored on the HDD until you manually delete it Not Found no jobs is indicated when there is no output file The following messages are displayed when there are printable files Print When you select Print Set Collatin
16. User s Guide gt 97 5 Pull up the jam release levers 5 and remove the jammed paper 6 Carefully replace the fuser unit into the printer and turn the lock lever 6 in the direction shown to lock the fuser unit C9850 User s Guide 98 7 If paper is jammed near the paper exit open the face up stacker 7 paper C9850 User s Guide 99 Close the side cover paper exit and then the face up stacker 9 Return the image drum basket 9 into position and check it is locked 10 C9850 User s Guide 100 11 Close the top cover and ensure it is latched PAPER JAMS DUPLEX UNIT CHECK DUPLEX UNIT PAPER JAM 1 If a Finisher unit is attached to your printer operate the lever 1 of the Inverter unit to separate the Inverter from the printer C9850 User s Guide gt 101 Operate the duplex cover release button 2 and open the cover 2 Carefully remove any jammed paper 3 C9850 User s Guide 102 Operate the levers 3 and pull out the duplex unit 4 Holding the front top cover by the grip 4 push it gently inwards and raise it 5 C9850 User s Guide 103 Remove any jammed paper 6 In similar manner check for and clear any paper jammed under the rear top cover 7 TIL MM A VES LESER C9850 User s Guide 104 Replace the two top covers 8 Raise the front cover of the duplex
17. any replacement warning messages Recommended replacement after approximately 120 000 Letter sheets C9850 User s Guide 80 CONSUMABLE ITEM ORDER INFORMATION Toner Black 18 500 Letter pages 5 43837112 Toner Cyan 16 500 Letter pages 5 43837111 Toner Magenta 16 500 Letter pages 5 43837110 Toner Yellow 16 500 Letter pages 5 43837109 Image drum Black 42 000 Letter pages avg 42918104 Image drum Cyan 42 000 Letter pages avg 42918103 Image drum Magenta 42 000 Letter pages avg 42918102 Image drum Yellow 42 000 Letter pages avg 42918101 Staples 3 x 3000 staples 42937601 MAINTENANCE ITEM ORDER DETAILS Fuser unit 100 000 Letter pages 120V 42931701 230V 42931702 Belt unit 100 000 Letter pages 42931601 Waste toner bottle 30 000 Letter pages avg 42869401 C9850 User s Guide 81 REPLACING CONSUMABLES MAINTENANCE ITEMS Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement You are advised to follow these instructions carefully CAUTION Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware Non Oki Original products may damage your printer s performance and invalidate your warranty Specifications subject to change without notice All trademarks acknowledged CLEANING THE LED HEADS You are advised to clean the LED heads
18. over 2 000 local Authorized Service Providers in North and South America For the most comprehensive up to date listing of Oki Data authorized Service Centers Consult our web site at www okidata com In the U S and Canada call 1 800 654 3282 1 800 OKI DATA In Latin America contact the Latin America Service Coordinator at Oki Data s Corporate Headquarters at 856 222 5276 856 222 7496 Spanish only Oki DATA CONTACT LOCATIONS United States Phone 1 800 654 3282 USA and Canada only Fax 1 856 222 5247 Canada Phone 1 800 654 3282 USA and Canada only Fax 1 905 238 4421 Mexico Visit nuestro sitio Web multilingue www okiprintingsolutions com Favor llamar al e 52 555 263 8780 Oki Data de M xico S A de C V e 1 856 222 7496 solo en Espa ol Brazil Ligue para 0800 11 55 77 central de atendimento e e mail okidata okidata com br C9850 User s Guide 150
19. 3 See Black generation on page 47 PCL6 Allows you to select the rendering intent pure black and adjust the brightness and saturation levels See Rendering intents on page 53 See Black generation on page 47 See Brightness and saturation on page 53 This option prints all documents as monochrome using only black toner No color prints The printer interprets all colors as a variation of greys Use Greyscale to speed up printing of proof copies or when you don t need to print a color document in color Use this option to turn off all printer color matching No color correction occurs when selected How TO USE You can change these settings on the color tab C9850 User s Guide gt 52 RENDERING INTENTS When a document is printed a conversion takes place from the document s color space to the printer color space The rendering intents are essentially a set of rules that determine how this color conversion takes place SETTING DESCRIPTION Auto Best choice for printing general documents This setting is used by default Perceptual Best choice for printing photographs Compresses the source gamut into the printer s gamut while maintaining the overall appearance of an image This may change the overall appearance of an image as all the colors are shifted together This option attempts to simulate RGB color Saturation Best choice for printing bright and saturated colors if you d
20. 9850 User s Guide 11 Installation Guides accompany consumable items and optional accessories to describe how to install them These are paper documents that are packaged with the consumables and optional accessories Online Help online information accessible from the printer driver and utility software C9850 User s Guide 12 ONLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader Use the navigation and viewing tools provided in Acrobat You can access specific information in two ways gt In the list of bookmarks down the left hand side of your screen click on the topic of interest to jump to the required topic If the bookmarks are not available use the Contents on page 3 Inthe list of bookmarks click on Index to jump to the Index If the bookmarks are not available use the Contents on page 3 Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term C9850 User s Guide 13 PRINTING PAGES The whole manual individual pages or sections may be printed The procedure is 1 From the toolbar select File then Print or press the Ctrl P keys 2 Choose which pages you wish to print a AIl pages 1 for the entire manual b Current page 2 for the page at which you are looking Printer m sos eor St
21. ALING WITH UNSATISFACTORY PRINTING Vertical white lines can be seen on the printed page The LED head is dirty Wipe the LED head with a LED lens cleaner or with a soft cloth The toner is low Replace the toner cartridge Foreign materials may be present in the image drum Replace the image drum cartridge Light shielding film of the image drum cartridge is dirty Wipe the film with a LED lens cleaner or with a soft cloth Printed images are fading vertically The LED head is dirty Wipe the LED head with a LED lens cleaner or with a soft cloth The toner is low Replace the toner cartridge The paper is not suitable for the printer Use recommended paper C9850 User s Guide 122 Printing is light The toner cartridge is not properly seated Reinstall the toner cartridge The toner is low Replace the toner cartridge The paper is moist Use paper stored in proper temperature and humidity conditions The paper is not suitable for the printer Use recommended paper Thickness and type of paper are inappropriate Set a proper value for Media Weight and Media Type in the menu setup or set one value thicker for Media Weight Recycled paper is being used Set one value thicker for Media Weight in the menu setup Partially faded images White spots and lines appear in solid printing Paper is
22. C9850hn C9850hdn User s Guide 59308301 my okidata com Copyright Information Copyright 2008 by Oki Data All Rights Reserved Document Information C9850 User s Guide P N 59308301 Revision 1 0 February 2008 Disclaimer Every effort has been made to ensure that the information in this document is complete accurate and up to date The manufacturer assumes no responsibility for the results of errors beyond its control The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The most up to date drivers and manuals are available from the web site http www okiprintingsolutions com Trademark Information Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd EFI Fiery the Fiery logo and Spot On are registered trademarks of Electronics for Imaging Inc Apple Macintosh and Mac OS are registered trademarks of Apple Computers Inc Hewlett Packard HP and LaserJet are registered trademarks of Hewlett Packard
23. FSided Printing Duplex Long Edge ZSided Printing Duplex Long Edge 8 Diver Settings a E rad Untitled X Untitled v lve Cine Save P A4 210 x 297 mm WINDOWS XP WINDOWS 98 Default Cm oen m Hep For portrait tall page layout the usual choice is Long Edge For landscape wide page layout the usual choice is Short Edge Choosing None turns off duplex printing and your document will be printed single sided If you have a duplex unit installed but do not have the 2 sided printing option on the Setup tab check that the Duplex option is enabled in the driver See Setting the driver device options on page 46 C9850 User s Guide 66 PRINTING MULTIPLE PAGES ON ONE SHEET N UP This feature scales the page size of your document for printing and reproduces several pages per sheet This is useful when you simply want to proof your page layout or distribute your document in a more compact format It saves paper bulk weight and cost l M NN MN N e T If you have a duplex unit installed you can even combine this feature with duplex printing to save even more C9850 User s Guide 67 How TO PRINT MULTIPLE PAGES ON ONE SHEET 1 Inthe driver s Setup tab choose the number of pages you want to print on each sheet from the Finishing Mode drop down list Standard is normal and 8 up PCL 6 an
24. N There are three types of menu functions information User menus accessed by pressing the Enter button Up arrow or Down arrow button on the control panel These menus are available to the general user to make various settings that are used in the running of the printer Administrator menu accessed by pressing the Enter button for more than 2 seconds while turning on the printer power supply including Restart Available to administrator level users Restricts the changes that general users can make via the user menus System maintenance menu accessed by pressing the Up arrow and Down arrow buttons together for more than 2 seconds while turning on the printer power supply including C9800 User s Guide 34 Restart Available to support staff to allow printer configurations and special functions to be set CONFIGURATION INFORMATION Configuration information displays printer configuration information such as internal firmware versions Menu options at each level can be scrolled through by moving the highlight with the Up arrow Down arrow buttons and a highlighted option at that level can be selected by pressing the Enter button When the lowest level menu has been selected you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value In other cases you can display or print configuration information HELP MODE When an error has occurred press the Help b
25. Printers and Faxes to open the Printers and Faxes window C9850 User s Guide 43 2 Inthe Printers and Faxes window right click on the appropriate printer driver icon and choose Printing Preferences from the context menu WINDOWS VISTA 1 Click Start Control Panel Printers to open the Printers window 2 Inthe Printers window right click on the appropriate printer driver icon and choose Properties from the context menu CHANGING THE APPLICATION S DRIVER SETTINGS 1 In your application open the file you want to print 2 Onthe File menu choose Print 3 In the application s Print dialogue make sure the printer shown is the appropriate one and click Properties DRIVER SETTINGS This feature allows you to save the printer driver settings and reuse them later This could be useful if you frequently print many different types of document that require different printer driver settings Recalling saved settings is a simple task that must be done first before any job specific changes are made Rather than repeat the procedure throughout this manual it is described here C9850 User s Guide 44 SAVING A SET OF DRIVER SETTINGS 1 Make any changes to the driver settings you want as described in the relevant section of this manual 2 Inthe driver s Setup tab click Save Setup Job Options Colour Media Size A4 LEF 210 x 297mm v Source Auto v Paper Feed Options Finishin
26. Typel User Type2 User Type3 User Type4 User Type5 C9850 User s Guide 140 Traym Config where m is in range 1 to 5 similar arrangement for all trays Media Weight Auto Sets media weight for Light Traym Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 A3 Nobi A3 Nobi The printer detects A3 Paper A3 Wide Nobi A3 Wide and Tabloid Extra Tabloid Extra sizes as the same Use this setting to tell the printer which of the three sizes is loaded in Traym Legal 14 Legal 14 Sets the length of the Paper Legal 13 5 legal paper in Traym Change this to Legal 13 5 if that is the standard legal size in your country A5 A6 Paper A5 A6 The printer detects A5 Postcard A6 and Postcard sizes as the same Use this setting to tell the printer which of the three sizes is loaded in Traym C9850 User s Guide 141 MP Tray Config Paper Size A3 Nobi Sets paper size for MP A3 Wide Tray A3 A4 Sht Edge A4 Long Edge A A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13 5 Tabloid Extra Tabloid Letter Sht Edge Letter Long Edge L Executive Custom Com 9 Envelope Com 10 Envelope Monarch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Envelope Index Card X Dimension 3 8 3 A Sets Custom paper 8 5 L 12 9 width for the MP Tray inch Sets for the direction 76 210 A perpendicular to the 216 L 328 di
27. acity of 2650 sheets of 20 Ib 75 g m paper If you have identical paper stock loaded in another tray for example Tray 2 or the MP Tray you can have the printer automatically switch to that other tray when the current tray runs out of paper This function can be enabled by driver settings when printing from a Windows application or by a menu setting when printing from other applications MP TRAY The multi purpose tray is used for media sizes additional to those of the standard trays heavier media weights and special media The multi purpose tray can handle the same sizes as the standard trays but in weights up to 71 3 Ib 268 g m For very heavy paper stock use the face up paper stacker This ensures that the paper path through the printer is almost straight The multi purpose tray can feed paper widths as small as 3in 76 2 mm and lengths up to 47 24 in 1200 mm For banner printing recommended sizes are Letter wide 35 43 in and 47 24 in long and weight 34 Ib 128 g m Use the multi purpose tray for printing on envelopes and transparencies Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time subject to a maximum stacking depth of 1 in Paper or transparencies should be loaded print side up and top edge into the printer Do not use the duplex two sided printing function for transparencies C9850 User s Guide 24 FACE DOWN STACKER The face down stacker on the top of the printer can hold
28. atus Ready T Reverse pages Type T Print as image Where LPT1 I Printto file r Print Range Copies and Adjustments 1 _ All 226 pages Selected peges aren Number of copies 1 2 F Current page 3 c Pages from i to 226 IV Shrink oversized pages to paper size Print Even and Odd Pages Pags ae CONES M Auto rotate and center pages p PostScript Options Preview K 825 4 Print Method Language Level 3 hd Optimize for Speed T Download Asian Fonts T Save Printer Memory Color Managed On printer Units Inches Zoom 141 4 Printing Tips Cancel c Pages from and to 3 for the range of pages you specify by entering their page numbers ae 104 e is 29 or ze elm sesxezen MW E M LoNoes Deskop Elona G8 mas e 8 p N v Adobe Acrobat L lasc Paint Shop P 3 Click on OK C9850 User s Guide 14 PRINTER AND PAPER OVERVIEW OPENING AND CLOSING THE TOP COVER To open the top cover squeeze the top cover handle 1 to release the catch and raise the cover To close the top cover push gently 1 until the cover stops midway and then push harder 2 to close the cover completely Ensure that the cover is securely closed C9850 User s Guide 15 IDENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below 1 0 wm om A OU M Paper holding arm Top cover face down stacker MP Tray multi purpose tray Tray 1 side cover Pap
29. aximum stacking depth is 1in C9850 User s Guide gt 29 USING THE STACKERS Face down stacker When the face up stacker 1 on the left side of the printer is closed its normal position paper is ejected to the face down stacker on the top of the printer Face up stacker The face up exit path is used for heavy paper cardstock etc envelopes transparencies and labels 1 Open the stacker 1 C9850 User s Guide 30 2 Flip out the paper support 2 3 C9850 User s Guide 31 CONTROL PANEL The control panel can be swivelled to 90 maximum upwards from its base position 1 as required for ease of use BUTTONS AND LIGHTS The parts of the control panel are identified and briefly explained below 1 Shutdown Restart button Hold down for more than 2 seconds for a soft shutdown You can then press this button again for a restart or use the Power switch to turn off the printer completely C9800 User s Guide 32 10 11 Ready light On indicates ready to print Flashing indicates processing print data Off indicates unable to receive data offline Attention light Off indicates normal operation Flashing indicates error s present but printing can continue On indicates error s present and printing cannot continue Display panel Displays status and setup information for the printer and user help information in your chosen language Up arrow but
30. ay 1 2nd Tray Tray 1 2nd Tray 3rd Tray Tray 1 HCF Tray1 2nd Tray HCF Duplex unit for the C9850hn gt Finisher for stapling or saddle stitching printer output gt Punch unit to extend Finisher functionality ABOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed Also they may omit features not essential to the description of a particular function This manual is your user s guide check the web site my okidata com for the most up to date version for your printer and forms part of the overall user support listed below gt Set up Poster for quick step by step visual setup of your printer This is a paper document that is packaged with the printer gt Set up guide to describe how to unpack connect and turn on your printer This is a paper document that is packaged with the printer gt This User s Guide to help you to become familiar with your printer and make the best use of its many features Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best gt Additionally information is provided for adding optional accessories as your printing needs evolve C9850 User s Guide gt 10 This is an electronic document stored on Printer Driver and Utilities CD EFI Fiery documentation suite These documents include information for users and systems administrators utilizing th
31. ce centers leeren 150 Authorized Service Providers sss 150 Oki Data Contact Locations 150 C9850 User s Guide 6 NOTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text A caution provides additional information which if ignored may result in equipment malfunction or damage A warning provides additional information which if ignored may result in a risk of personal injury C9850 User s Guide 7 INTRODUCTION Congratulations on buying an Oki color printer Your new printer is designed with advanced features to give you clear vibrant color prints and crisp black and white pages at high speed on a range of print media for the office In addition the EFI Fiery print control and job management functionality allows you to manage or preview jobs in the print queue through either your web browser or software balance the workflow of networked devices manage color profiles save templates on the hard disk for faster processing and printing of jobs like Powerpoint presentations and double sided documents This user s guide describes the C9850hn and C9850hdn where h denoted hard disk installed d denotes duplex unit installed and n denotes networking capability C9850 User s Guide 8 FEATURES The following features are standard on all models gt gt V V M M M WM Up to 36 pages per minute in
32. d 16 up PCL is maximum 2 Click Options to choose from the available options for this feature Setup Job Options Colour Media Size A4 LEF 210 x 287mm v Source Auto v Paper Feed Options Finishing Mode Options 2Sided Pining Dupe Pogespersheot B v None a OA Page Borders Driver Settings MI Untitled v Page layout A4 LEF 210 x 297mm Portat v Bind Margin None v ox cance Apy He OK Cancel Help From here you can choose the page printing order the page layout whether you want printed page borders and a binding margin if you need it 3 Click OK C9850 User s Guide 68 POSTER PRINTING Note Poster printing is not available with the PCL 6 driver This option allows you to print posters by dividing a single document page into multiple pieces sometimes called tiles Each piece prints enlarged on a separate sheet Then you combine the separate sheets to create a poster A gt PRINTING POSTERS 1 In the driver s Setup tab under Finishing Mode choose Poster Print 2 Click Options to open the Poster Print window Setup Job Options Colour Media Size A4 LEF 210 x 287mm hd Source Auto v Paper Feed Options Finishing Mode Poster Print v Options Enlarge a Driver Sett
33. dentification Number is entered through the Printer Control Panel You must go to the printer and enter the PIN This feature requires the hard disk drive in your printer this device must be enabled in the printer driver See Setting the driver device options on page 46 If there is not enough hard disk space for the spooled data a Disk Full message displays and only one copy prints The secure printing feature may not be available from within some PC applications If your application software has a collate print option turn it off Otherwise secure printing will not work There are three parts in secure printing 1 Sending the document on page 75 2 Printing the document on page 77 3 Deleting a secure print document on page 78 C9850 User s Guide 74 SENDING THE DOCUMENT 1 In the driver s Job Options tab click Secure Print The Job PIN Personal Identification Number window opens Setup Job ptions Colour Quality Job Type O Normal Secure Pint Job Name Settings cone B Job Name Scale 100 4 Disable Request Job Name for each print job Photo 1200 Multilevel Orientation O Fine Detail 1200x1200 Portrait 180 A Personal ID Number PIN Normal 600 x 600 O Landscape 180 L Enter 4 digits Draft 600 x 600 Use numbers 0 9 Finisher DUDOEDI NN Stacker Face Dow Watermarks Overlays
34. diate values are light or dark colors Saturation The degree of saturation of a color is its relative purity or intensity To adjust these settings 1 Click the color tab 2 Select Manual Settings and click Options 3 Use the horizontal scroll bars to adjust the brightness and saturation levels MATCHING SPECIFIC COLORS Use the color Swatch Utility to print out a chart of RGB swatches Select your desired RGB values from the swatches and enter the values in your application s color picker See the Utilites guide for more information C9850 User s Guide 54 PRINT RESOLUTION The resolution for a print job controls the print speed and print quality of a job Raising the print resolution can maximise the image quality of a print job You usually do this for final versions of documents or when printing images photographs Lowering the print resolution can increase print speed reduce the need for toner and reduce the wear on the image drum You usually do this for proof or draft versions of documents How TO USE 1 On the Job Options tab select the desired Quality level Setup Job Options Colour Job Type Normal O Secure Print Copes 1 1 C1 Collate Seale 00 100 O Disable Photo 1200 Multilevel Orientation O Fine Detail 1200x1200 Goma 180 a Normal 600 x 600 O Landscape 180 L7 Draft 600 x 600 Finisher Output Bin
35. document that is packaged with the printer C9850 User s Guide gt 42 OPERATION HOW TO ACCESS THE DRIVER SCREENS Most of the features described are accessed via the printer driver windows How you access them depends on your computer and its operating system The driver windows are tabbed dialogue boxes offering a wide range of choices about how you want to print your documents There are two ways to access the driver features 1 Directly from the Windows Printers folder Printers and Faxes folder in Windows XP If you choose this method any changes you make will become the driver defaults This means they will remain active for all your applications unless you specifically change them from within the application s Print dialogue From your application s Print dialogue If you choose this method any changes you make will usually only last for as long as the particular application is running or until you change them again In most cases once you quit the application the driver defaults will return IMPORTANT Settings made from the printer s own control panel are the printer defaults They determine how your printer will behave unless you specify otherwise from your computer The driver defaults override the printer defaults Application Print settings override both the printer defaults and the driver defaults CHANGING THE DRIVER DEFAULTS WiNDows XP 2000 1 Click Start Settings
36. e 22 PAPER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays Tray 1 to Tray 5 numbering from the top and MP Tray and to output areas Face down stacker and Face up stacker Plain paper A3 A3 Nobi A3 Wide 17 57 Ib Any Tray A4 A5 A6 B4 B5 Letter Legal 13 HUN SES CREE Legal 13 5 Legal 14 Executive Tabloid Tabloid Extra Custom 17 57 Ib Any Tray W 3 94 12 91 in Face up Stacker L 5 82 18 in Custom 15 71 Ib MP Tray W 3 12 12 91 in Face up Stacker L 3 54 18 in Banner 34 Ib MP Tray W Letter width recommended Face up Stacker L 18 48 in Index card 15 71 b MP Tray 3x5in Face up Stacker Postcard Tray 1 or MP Tray Face up Stacker Envelope 4 72 x 9 25 in 23 Ib MP Tray 3 54 x 8 07 in 9 25 x 4 72 in Face up Stacker 9 25 x 4 13 in 9 45 x 13 07 in 8 50 x 10 91 in 4 69 x 7 76 in 8 27 x 11 69 in 12 76 x 9 02 in Based on 9 02 x 6 38 in 24 Ib paper 8 66 x 4 33 in 8 88 x 3 88 in 9 5 x 4 13 in 7 5 x 3 88 in Labels A4 Letter B5 0 004 MP Tray 0 008 in Face up Stacker C9850 User s Guide 23 Transparencies A4 Letter 0 004 in Tray 1 or MP Tray Glossy paper Face up Stacker TRAYS AND STACKERS TRAYS 1 TO 5 Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of 20 Ib 75 g m paper Additional trays to give a total of five can be added as an option to give a total tray cap
37. e and choose the printer s actual paper size from the Conversion drop down list It is also possible to select the page size within your software application See the documentation supplied with your software application for more information C9850 User s Guide 64 DUPLEX DOUBLE SIDED PRINTING If your printer has a duplex unit installed you can print on both sides of the paper to save paper weight bulk and cost gt Only paper can be used for duplex printing not transparencies or other media Use paper stock of 75 120 g m2 If you experience excessive curling with 75 90 g m paper use 105 g m Use standard sized paper stock only e g A4 A3 Letter etc Load the paper print side up Ream wrappers are usually marked with an arrow indicating which is the print side Paper can be fed from standard paper trays including the high capacity feeder if you have one but not from the multipurpose tray Do not set the paper weight to Ultra Heavy Do not enable the White Page Skip function C9850 User s Guide 65 ACTIVATING DUPLEX PRINTING 1 On the driver s Setup tab under 2 Sided Printing select the binding edge you want Setup Job Options Colour Job Options Colour Device Options General Detales Color Management Sharing Setup edi Ad 210 237 mm vj Media Size Source Auto v Paper Feed Options Finishing Mode Finishing Mode Standard Standard B
38. e EFI Fiery Network Controller for the C9850 These are electronic documents stored on the Printer Driver and Utility CD and on our web site check the web site my okidata com Configuration and Setup Guide to provide machine configuration and network configuration information gt EFI Printing from Windows Describes how to install the printer driver on Windows establish printing connections for different networks gt EFI Printing from Mac OS describes how to install the printer driver on a Mac and print from Mac applications EFI Print Options describes print options and features that you access from the printer driver and from Command Workstation job overrides gt EFI Utilities describes how to scan and how to install configure and use the software utilities EFI Color Printing explains how to manage color output Provides information about ColorWise Pro Tools including how to calibrate the printer and set ColorWise print options EFIFiery Color References provides an overview of color management concepts and workflows and describes how to manage color from various applications EFI Workflow Examples explains complicated printing scenarios and provides cross references to relevant information in the documentation set EFI Variable Data Printing supplements information in workflow examples with reference information about Variable Data Printing Also provides an overview of FreeForm C
39. ed to indicate that the document is Draft or perhaps Confidential HOW TO CREATE A NEW WATERMARK 1 On the Job Options tab click Watermarks 2 Click New and enter the text for your watermark Watermarks None za di 480 0 180 Trim Position Nore Upper Right O Circle O Single Frame O Double Frame xo gyo g Watermark Adjustment DK Cancel Help ok _ Cancel Help Default 3 Adjust your watermark s size angle font color position and border trim if required 4 Click OK to accept your changes The new watermark is now in the Watermark list HOW TO CHOOSE A PREVIOUSLY CREATED WATERMARK 1 On the Job Options tab click Watermarks 2 On the Watermarks window select the watermark in the list A preview of the watermark is shown 3 Select the First page only checkbox if required C9850 User s Guide 72 4 Click OK HOW TO EDIT AN EXISTING WATERMARK 1 On the Job Options tab click Watermarks 2 Select the watermark you want to edit then click Edit 3 Modify the text for your watermark 4 Modify the attributes font color size angle for your watermark and click OK to accept your changes C9850 User s Guide 73 SECURE PRINTING Secure printing allows you to print confidential documents on printers that are shared with other users in a network environment The document does not print until a PIN Personal I
40. entative messages are given as examples below Ready to Print Your printer is online and ready to print Printing tttttt Your printer is printing and paper is currently being fed from tttttt where tttttt identifies a tray tttttt Near End The paper supply in the tray identified by tttttt will run out soon cccccc Toner Low The remaining toner of color cccccc is running low Fuser Unit Near Life The fuser unit is nearing the end of its working life Change Fuser Unit The fuser unit has reached the end of its working life and has to be changed Inverter is Removed The Inverter unit has been separated from the printer and all Finisher functions are disabled Finisher Inverter is an optional accessory Invalid Data Press ONLINE Button Invalid data has been received by the printer Press the ONLINE button to clear this warning Change Paper in tttttt mmmmmm PPPPPP Press ONLINE button Please see HELP for details There is a mismatch between the media in the tray and print data Load media of size mmmmmm and type pppppp into tray tttttt The message may remain for some time after you have closed the tray You can have the printer ignore this error for the current print job by pressing the ONLINE button You can access help details by pressing the HELP button Install Paper tttttt mmmmmm Please see HELP for details The printer has tried to take paper from an empt
41. er size label Paper gauge Tray 1 paper tray Control panel Top cover handle C9850 User s Guide 16 10 11 12 13 Face down stacker Power on off switch Face up stacker Duplex unit C9850 User s Guide 17 14 15 16 17 18 Interface unit Network interface connector USB interface connector Power connector Ventilation openings C9850 User s Guide 18 19 20 21 22 23 24 25 26 Image drum cartridge and toner cartridge Cyan Image drum cartridge and toner cartridge Magenta Image drum cartridge and toner cartridge Yellow Image drum cartridge and toner cartridge Black Toner cartridge Image drum cartridge Fuser unit LED heads E e A AKA 21 A RID 7 OT SAHL J RY C 5 Ad 4 X ER 24k Rr n fa NEEESE VOE MRE EJ C9850 User s Guide 19 Belt unit 28 Drum basket handle Drum basket 27 29 UN ELE LT z i eee D A L fee SNP AH LOH C9850 User s Guide 20 30 High capacity Feeder HCF 3 trays Optional 30 SOFTWARE SUPPLIED CDs Printer Drivers Contains PCL and PS drivers utilities and productivity software for the PCL driver EFIUtilities Contains utilities for use with the EFI Fiery driver C9850 User s Guide 21 PAPER RECOMMENDATIONS Your printer will handle a variety of print media including a range of paper weights and sizes transparencie
42. flush 4 Load the paper face down and top edge towards the right for letterhead paper press the tab 2 on the paper guide and adjust the guides 3 for a snug fit to the paper C9850 User s Guide gt 26 To avoid paper jams gt gt Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depends on the paper type Do not load damaged paper Do not load paper of different sizes or types at the same time C9850 User s Guide gt 27 USING THE MP TRAY 1 Squeeze the handle 1 and open the multi purpose tray 2 Fold out the paper support section and swivel out the extension supports 2 3 Adjust the paper guides 3 to the size of the paper being used C9850 User s Guide 28 Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush Load the paper gt For single sided printing on letterhead load the paper into the multi purpose tray with pre printed side up and top edge into the printer For two sided duplex printing on letterhead load the paper with pre printed side down and top edge away from the printer Envelopes should be loaded face up with long edge into the printer Do not select duplex printing on envelopes Do not leave space between the paper and the guides Do not exceed the paper capacity of approximately 230 sheets 100 transparencies or 25 envelopes M
43. full color for fast printing of high impact color presentations and other documents Up to 40 pages per minute in black and white for fast and efficient printing of all general purpose documents not requiring color ProQ4800 Multilevel technology produces subtler tones and smoother gradations of color to lend photographic quality to your documents 1200 x 1200 dpi dots per inch print resolution for high quality image production showing the finest detail Single Pass Color Digital LED technology for high speed processing of your printed pages 10Base T and 100Base TX network connection lets you share this valuable resource among users on your office network Automatic two sided duplex printing for economical use of paper and compact printing of larger documents C9850hdn Hard Disk Drive enables spooled and verified printing USB 2 0 interface PCL PS emulations and PDF Direct Printing EFI Fiery controller and software Graphics Arts capability with full suite of EFI utilities including Spot On and Hot Folder support C9850 User s Guide 9 Additionally the following optional features are available gt Additional paper trays for loading a further 530 sheets at a time to minimize operator intervention or different paper stocks for letterhead stationery alternative paper sizes or other print media 2nd 3rd Tray 530 sheets each High Capacity Feeder HCF 1590 sheets NOTE Tray configurations are Tray 1 only Tr
44. g Amount is displayed to enable you to specify a number of copies After specifying the number of copies press Enter to print all jobs with the specified number of copies Delete When you select Delete you are prompted to recheck by Yes No display and selecting Yes deletes all jobs C9850 User s Guide 139 MENUS TRAY CONFIGURATION Paper Feed Trayi Specifies a feed tray Tray2 Indicated only when Tray3 Tray2 5 implemented Tray4 Tray5 MP Tray Auto Tray ON Sets the automatic tray Switch OFF switch function Tray Sequence Down Specifies selection Up order priority for Paper feed tray automatic tray selection automatic tray switch Unit of Inch L Specifies units for Measure mm A custom paper size Traym Config Paper Size Tray Size Sets paper in Traym where m is in Custom range 1 to 5 similar X Dimension 3 9 8 3 A Sets Custom paper arrangement 8 5 L 12 9 width for Traym Sets for all trays inch for the direction 100 210 A perpendicular to the 216 L direction of paper 328 mm movement Y Dimension 5 8 11 L Sets Custom paper 11 7 A 18 length for Traym Sets inch for the same direction 148 279 L as paper movement 297 A 457 mm Media Type Plain Sets the media type for Letterhead Traym Transparency User Type1 to User Bond T ype5 are reserved for Recycled custom paper sizes set Card stock in the printer driver Rough Glossy User
45. g Mode Standard v Options 2 Sided Printing Duplex Driver Settings Untitled A4 LEF 210 x 297mm Ok __ Cancel _ w Hep J 3 Enter a meaningful name for the settings you are saving and click OK RECALLING SAVED DRIVER SETTINGS 1 Inthe driver s Setup tab choose any previously saved Driver Settings you need Proceed to make any other adjustments for this job as described in the relevant section in this manual C9850 User s Guide 45 SETTING THE DRIVER DEVICE OPTIONS This section explains how to ensure that your printer driver can utilize all of the hardware features installed in your printer Accessories such as hard disk duplex unit two sided printing additional paper trays etc will only be usable if the printer driver on your computer knows they are there In some cases the hardware configuration of your printer is automatically detected when the driver is installed However it is advisable to at least check whether all of the available hardware features are listed in the driver This procedure is essential if you subsequently add extra hardware features to your printer after the drivers have been installed and set up To set the driver device options 1 Access the driver s Properties window 2 Select the Device Options tab 3 Set the options for any devices you have installed including the correct number of paper trays finisher duplex unit etc
46. ings Untitled v Add Registration Marks A4 LEF 210 x 297mm Add Overlap 100 mm ok cance A J e OK Cancel Help Lox C ems Her a Choose the enlargement required for your document to fill the poster C9850 User s Guide 69 b Registration marks can be printed if required so that your printed pages tiles can be trimmed exactly to the edge of the image c An overlap may help you to match adjacent tiles when making up your final poster 3 Click OK to close the Paper Feed Options window C9850 User s Guide 70 FIT TO PAGE Fit to Page allows you to print data formatted for one size page onto a different size page without modifying the print data How TO USE 1 On the Setup tab click Paper Feed Options 2 Click Resize document to fit printer page A checkmark appears in the box Fit to Page v Resize document to fit printer page Conversion A4 LEF gt A5 v Cover Printing Paper feed options Use different source for first page v Auto Tray Change v Paper Check Multipurpose Tray Settings Use MP tray as manual feed 3 Choose the scaling factor you need from the Conversion drop down list 4 Click OK to close the Options window C9850 User s Guide 71 WATERMARKS Note This feature is not available with the PCL 6 driver A watermark is typically faint text that is superimposed on a printed document This can be us
47. ion 2 0 or above The printer may not work if a USB compatible device is connected concurrently with other USB compatible machines When connecting multiple printers of the same type they appear as 2 3 etc These numbers depend on the order of connecting or turning on each printer C9850 User s Guide gt 40 Ethernet For network cable connection NOTE Interface cables are not supplied with your printer CONNECTING THE USB INTERFACE Do not connect the USB cable at this time You will be instructed when to connect the USB cable when you run the Drivers CD If you are connecting your printer directly to a stand alone computer proceed to the section entitled Printer Drivers CONNECTING THE NETWORK INTERFACE 1 Turn off the printer and the computer 2 Remove the protective cover from the network connector on the printer C9850 User s Guide 41 3 Connect an Ethernet cable between the printer and an Ethernet hub 4 Turn on the printer and then the computer If your printer is to be installed as a network printer please refer to the relevant section in the Setup Guide for further details on how to configure the network connection before installing the printer drivers NOTE Administrator s authority is required when installing a network connection USING THE DRIVERS CD For instructions on installing the drivers and other software refer to the Setup Guide This is a paper
48. just 0 25 42 00 printing of duplex 2 00 0 25 printing adjusts the mm location of the whole 0 00 printing image 0 25 40 01 0 08 mm 0 01in interval 0 08 0 01in perpendicular to the direction of paper movement i e horizontally Duplex Y Adjust 0 00 During the flip side 0 25 2 00 printing of duplex 2 00 0 25 printing adjusts the mm location of the whole 0 00 printing image 0 25 0 01 0 08 mm 0 01 in interval 0 08 0 01 parallel to the i direction of paper movement i e vertically xxxx Darkness 0 Adjusts the xxxx 1 43 engine density where 4 1 xxxx is one of Cyan Magenta Yellow Black Darkest value is 3 xxxx Reg Fine 0 Makes fine Adjust 1 43 adjustment to image e3ocuel registration in Xxxx against Black in the horizontal direction where xxxx is one of Cyan Magenta Yellow If the paper movement direction is upward a value set on the plus side means the image relatively moves downward C9850 User s Guide 146 Paper Black 0 Used for micro Setting 1 2 adjustment when 2 1 very visible faded print results or light specks or streaks result when printing in Plain Paper Black setting Decrease the value if light specks or streaks or snow flake like printing results in high density print areas Paper Color 0 Used for micro Setting 1 2 adjustment when 2 1 very visible faded print results or light specks or streaks result when prin
49. l Memory xx MB Displays total RAM memory installed in the printer Same as Total Memory of Menu Map Xx xx GB Fxx Displays size of hard disk and file system version Same as HDD of Menu Map CONFIGURATION EXAMPLE MONOCHROME PAGES PRINTED To display the total monochrome pages printed so far remembering that a duplex page counts as two pages 1 Ensure that the display panel indicates that the printer is ready to print Enter menu mode by pressing either the Up arrow or Down arrow button and press them repeatedly until the Configuration menu is highlighted Press the Enter button to select this menu Press the Up arrow or Down arrow buttons repeatedly until Print Page Count is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly until Monochrome Page is highlighted Press the Enter button and the monochrome page count is displayed Press the Online button to exit menu mode and return to the ready to print status C9850 User s Guide 137 PRINT PAGES PS Test Page Execute Prints the PostScript sample page Configuration Execute Prints printer configuration details Job Log Execute Prints EFI job log details Color Charts Execute Prints colour disk only charts PS Font List Execute Prints PostScript font list PCL Font List Execute Prints PCL emulation font list Demo Page Execute
50. llow Black Belt Remaining nnn Displays the remaining life span of the belt unit as a percentage Fuser Remaining nnn Displays the remaining life span of the fuser unit as a percentage xxxx Toner Remaining nnn Displays the remaining n nK life span of xxxx toner as a percentage where XXXx can be Cyan Magenta Yellow Black n nK indicates the capacity of the toner cartridge being used C9850 User s Guide 135 PAPER SIZE IN TRAY Traym where m is in range 1 to 5 similar arrangement for all trays Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13 5 Tabloid Tabloid Extra Legal 13 A6 A5 A4 Short Edge A4 Long Edge A3 A3 Nobi A3 Wide B5 Short Edge B5 Long Edge Displays detected paper size of Traym B4 Postcard Double Postcard Custom MP Tray Similar to values for Traym Displays detected paper size of the MP Tray SYSTEM Serial Number XXXXXXXXXXXXXXX Displays serial no of the printer Asset Number XXXXXXX Displays Asset Number Asset Number is 8 alphanumeric characters that can be assigned by a user Same as Asset Number of Menu Map CU Version XX XX Displays version no of CU Control Unit firmware Same as CU version of Menu Map PU Version XX XX XX Displays version no of PU Print Unit firmware Same as PU version of Menu Map C9850 User s Guide 136 Tota
51. moist or dry Use paper stored in proper temperature and humidity conditions Vertical lines appear The image drum cartridge is damaged Replace the image drum cartridge The toner is low Replace the toner cartridge Horizontal Lines and spots appear periodically When the interval is about 94mm 4in the image drum the green tube is damaged or dirty Wipe it lightly with a soft cloth Replace the image drum cartridge when it is damaged When the interval is about 42mm 1 5in there may be foreign particles in the image drum cartridge Open close the top cover and print again When the interval is about 87mm 3 5in the fuser unit is damaged Replace the fuser unit The image drum cartridge has been exposed to light Replace the image drum cartridge if the problem is not resolved C9850 User s Guide 123 White area of paper is lightly stained Paper contains static Use paper stored in proper temperature and humidity conditions Too thick paper is used Use thinner paper The toner is low Replace the toner cartridge Periphery of the letters is smudged The LED head is dirty Wipe the head with LED lens cleaner or with a soft cloth Toner comes off when it is rubbed The thickness and type of the paper are incorrectly set Set the correct value of Media Type and Media Weight in the menu setup or
52. nitor These differences between monitor colors and printer colors are the main reasons why printed colors do not always match the colors displayed on screen MONITOR SETTINGS The brightness and contrast controls on your monitor can change how your document looks on screen Your monitor color temperature also influences how warm or coo the colors look I Several of the color matching options make reference to your monitor s color temperature Many monitors allow you to adjust the color temperature through their control panels There are several settings found on a typical monitor 5000k or D50 Warmest yellowish Typically used in graphics arts lighting environments 6500k or D65 Cooler Approximates daylight conditions 9300k Cool The default setting for many monitors and television sets k degrees Kelvin a measurement of temperature C9850 User s Guide gt 50 SOFTWARE SETTINGS Many software applications have their own color settings The application settings may override the settings in the printer driver Please refer to the documentation for your software application for details on that particular program s color management functions HOW THE APPLICATION DISPLAYS COLOR Some graphics applications such as Adobe Photoshop or Macromedia Freehand may display color differently from office applications such as Microsoft Word Please see your application s online help or user manual for mo
53. nsions 25 8x24 4x18 2 in WxDxH 655x620x462 mm WxDxH Weight Without options 152 Ib 68 kg Print speeds 36 ppm color 40 ppm monochrome 20 28 Ib paper at 20 Ib 75 g m Resolution 1200 x 1200 dpi Emulations PCL 5c PCL 6 PS3 Memory 1 GB max Paper input Trays 1 5 530 sheets Letter each MP Tray 230 sheets Letter Paper weight 15 71 Ib 55 268 g m Paper output Face down stacker 500 sheets Face up stacker 250 sheets Interfaces USB 2 0 10Base T and 100Base TX Duty cycle 150 000 pages month maximum Toner life Black Toner life C M Y 18 500 Letter pages 5 coverage 16 500 Letter pages 5 coverage Image drum life 42 000 Letter pages Belt life 100 000 Letter pages Fuser life 100 000 Letter pages Waste toner bottle life 30 000 Letter pages Power rating 110 127 VAC 60 Hz 230 VAC 50 Hz 2Hz Power consumption Operating 1 500 W maximum 750 W typical Standby 1 300 W maximum 200 W typical Power save lt 45 W Operating environment Operating 50 90 F 20 80 RH Off 32 110 F 10 90 RH C9850 User s Guide gt 129 Noise level Operating 53dBA maximum Standby 40dBA maximum Power save 40dBA maximum after 30 mins background level C9850 User s Guide 130 APPENDIX A DISPLAY PANEL MESSAGES The display panel messages are intended to be self explanatory Repres
54. on t care how accurate the colors are Best choice for graphs charts diagrams etc Maps fully saturated colors in the source gamut to fully saturated colors in the printer s gamut Relative Good for proofing CMYK color images on a desktop printer colorimetric Much like Absolute colorimetric except that it scales the source white to the usually paper white Unlike Absolute colorimetric Relative colorimetric attempts to take the paper white into account Absolute Best for printing solid colors and tints such as Company colorimetric logos Matches colors common to both devices monitor and printer exactly Clips the out of gamut colors to their nearest printed equivalent Tries to print white as it appears on screen The white of a monitor is often very different from paper white so this may result in color casts especially in the lighter areas of an image To change these settings in your printer driver 1 Click the color tab 2 Select Manual Settings and click Options 3 Select Printer color Matching and choose the desired rendering intent from the drop down list BRIGHTNESS AND SATURATION Note This feature is available with PCL 6 only C9850 User s Guide 53 Before printing a document you can adjust the brightness and saturation settings SETTING DESCRIPTION Brightness Determines the total amount of light white in the color Zero brightness is black 100 Brightness is white Interme
55. or neutral detergent 3 Use a soft dry cloth to dry the printer surface C9850 User s Guide 87 4 Turn on the printer EMPTYING THE PUNCH CHIP BOX PUNCH UNIT OPTIONAL ACCESSORY When the display panel indicates that the punch chip box is full empty the box as follows 1 Operate the Finisher lever and move the Finisher away from the printer C9850 User s Guide 88 2 Pull out the punch chip box being careful to keep it level so as not to spill any chips 3 4 C9850 User s Guide 89 5 Check that the punch chip box has been replaced correctly then move the Finisher back into position being careful not to trap your fingers C9850 User s Guide 90 OPTIONAL ACCESSORIES This section describes optional accessory equipment for your printer The following accessories are available second third paper tray to increase paper input capacity high capacity feeder equivalent to three paper trays NOTE Tray configurations are Tray 1 only Tray 1 2nd Tray Tray 1 2nd Tray 3rd Tray Tray 1 HCF Tray1 2nd Tray HCF Finisher for stapling or saddle stitching printer output Punch unit to extend Finisher functionality ACCESSORY ORDER INFORMATION Second third paper tray 42831301 High capacity feeder HCF 42831501 Finisher 4 tray 70050701 5 tray 70050801 Finisher Punch Unit 2 3 hole 42872902 INSTALLING ACCESSORIES Each accesso
56. path For face up printing straight through path make sure the rear exit is open and the paper support is extended gt Paper is stacked in reverse order Tray capacity is about 100 sheets Actual capacity depends on paper weight HOW TO CREATE EDIT AND DELETE A CUSTOM PAGE SIZE 1 On the driver s Setup tab click the Paper Feed Options button In the Paper Feed Options window click Custom Size If you have previously saved any custom sizes they will be listed in the Custom Size window To create a new custom size a Enter the desired dimensions in the Width and Length boxes b Enter a name for the new size in the Name box and click Add gt gt to save it in the list C9850 User s Guide 63 To edit a previously saved custom size a Click its name in the list and edit its dimensions and or name b Click Modify To delete a previously saved custom size a Click its name in the list b Click Delete 4 Click OK to accept your changes and close the Custom Size window SELECTING A CUSTOM PAGE SIZE Once you have created a custom page size using the previous procedure 1 On the driver s Setup tab open the Size drop down list 2 Select your defined custom page If this is the size of your document but you want to scale it to fit a standard size of paper 1 On the driver s Setup tab click Paper Feed Options 2 Click Resize document to fit printer pag
57. ple Tray 1 is used the procedure being similar for all other trays 1 Squeeze the catch 1 on Tray 1 side cover and open the cover C9850 User s Guide 92 2 3 Holding it by the tab 2 turn the paper guide outward Put the paper guide back into position and close Tray 1 side cover C9850 User s Guide 93 OPEN COVER PAPER JAM SIDE COVER 1 If the MP Tray is open close it so that the side cover 1 is visible 2 Pull the release lever 2 and pull open the side cover C9850 User s Guide 94 Carefully remove the jammed paper 3 NS NR NG d N UN BI E I dre Il Fi BGS Dy Close the side cover 4 C9850 User s Guide gt 95 OPEN COVER PAPER JAM TOP COVER 1 Squeeze the top cover handle 1 and open the top cover WARNING Be careful not to touch the fuser unit which is hot after printing 2 Squeeze the basket handle 2 and raise the drum basket C9850 User s Guide 96 Carefully remove any paper on the belt m LS in the direction shown to release the unit WARNING Be careful not to touch the fuser unit which may be hot after printing If the fuser unit is hot wait until it cools before attempting to remove any jammed paper Holding the fuser unit 4 by the handle lift it out of the printer and place it on a flat surface C9850
58. r of pages in a booklet is always a multiple of four since two pages are printed on each side of each sheet of paper If your document is not a multiple of four pages long the last one two or three pages in your folded booklet will be blank ACTIVATING BOOKLET PRINTING 1 On the driver s Setup tab choose Booklet from the Finishing Mode drop down list 2 Click Options Options Signature Setup Job Options Colour a Media Size AA LEF 210 x 297mm v Source Auto 2 pages Bight to Left Paper Feed Options Finishing Mode E Bind Margin OK Cancel Help Driver Settings Untitled A4 LEF 210 x 287mm C9850 User s Guide 57 3 In the Booklet window you can set the signature size the number of pages per side of paper the binding margin and if the booklet will be read Right to Left or Left to Right The graphic in this window shows the effect of each choice you make Click Help for more information 4 Click OK If you do not have the Booklet option on the Setup tab check that Duplex is enabled in the driver See Setting the driver device options on page 46 C9850 User s Guide 58 COLLATING This feature allows multiple copies of a multipage document to be printed with the pages of each copy in sequence Uncollated pages print like this Collated pages print like this
59. range of media types until Transparency is highlighted Press the Enter button to select this value Check that an asterisk appears beside Transparency Press the Online button to exit menu mode and return to the ready to print status C9850 User s Guide 148 MENUS EXAMPLE 2 MP TRAY PAPER SIZE To set paper size in the MP Tray 1 10 11 12 13 Ensure that the display panel indicates that the printer is ready to print Enter menu mode by pressing either the Up arrow or Down arrow button and press them repeatedly until the Menus menu is highlighted Press the Enter button to select this menu Press the Up arrow or Down arrow buttons repeatedly until Tray Configuration is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly until MP Tray Config is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly until Paper Size is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly to move through the range of paper sizes until the required size is highlighted Press the Enter button to select this value Check that an asterisk appears beside the chosen size Press the Online button to exit menu mode and return to the ready to print status C9850 User s Guide 149 OKI SERVICE CENTERS AUTHORIZED SERVICE PROVIDERS Oki Data has
60. re information PRINTER DRIVER SETTINGS The color settings in your printer driver can change the appearance of a document The default driver settings produce good results for most documents There are several options available to help match the printed colors with those displayed on screen See How to perform color matching on page 52 LIGHTING VIEWING CONDITIONS A document can look very different under various lighting conditions For example the colors may look different when viewed standing next to a sunlit window compared to how they look under standard office fluorescent lighting PAPER TYPE The type of paper used can also significantly affect the printed color For example a printout on recycled paper can look duller than one on specially formulated glossy paper C9850 User s Guide 51 HOW TO PERFORM COLOR MATCHING There are several ways to achieve color matching with your printer The range of options available varies according to your computer platform operating system color production method and printer driver type DESCRIPTIONS The following table provides a brief description of the available settings for color matching SETTING Automatic Manual Greyscale No color Matching DESCRIPTION The printer driver will apply optimal settings based on the page content of your document PCL Allows you to select the rendering intent and pure black See Rendering intents on page 5
61. rection of paper mm movement Y Dimension 3 5 11 0 L Sets Custom paper 11 7 A length for MP Tray Sets 47 2 inch for the same direction 90 279 L as paper movement 297 A 1200 mm C9850 User s Guide 142 MP Tray Config Media Type Plain Letterhead Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Typel1 User Type2 User Type3 User Type4 User Type5 Sets the media type for MP Tray Media Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets the media weight for MP Tray Tray Usage Normal Tray Tray selection switching uses this tray as the normal tray When Mismatching If a paper size or type in a tray is not matched to that of the print data use paper from this tray instead of the specified tray Do Not Use Makes the MP tray unavailable in auto tray selection switching C9850 User s Guide 143 SYSTEM ADJUST Power Save 5 min Sets the period after Time 15 min which power save 30 min mode starts 60 min 240 min Clearable Online When Online is Warning Job selected you must manually clear the warning by pressing the Online button Change to Job if you wish the message to automatically clear when a new print job is received Auto Continue ON Sets whether the OFF printer is automatically recovered when Memory Ove
62. ress ENTER 4 Repeat step 3 to enter the remaining three digits If you have more than one stored document a list appears in the display 5 Usethe Click A Click W buttons to select the name of the print job you wish to print and press ENTER to select it 6 If necessary use the Click A Click W buttons to highlight the PRINT option 7 Press ENTER to confirm you wish to print the document 8 Use the Click A Click W buttons to select the number of collated copies you require 9 Press ENTER to print your document When all required copies have been printed your document is automatically deleted from the printer s hard disk It is also possible to print and delete secure documents remotely from your PC using the Storage Device Manager utility C9850 User s Guide 77 DELETING A SECURE PRINT DOCUMENT If you change your mind about printing a secure document you can delete it from the printer s hard disk without printing it first 1 Follow steps 1 to 5 in the previous procedure for printing the document 2 Use the Click A Click W buttons to highlight the DELETE option and press ENTER 3 If necessary use the Click A Click W buttons to highlight the YES choice and press ENTER to confirm the deletion Your document is deleted from the printer s hard disk without printing C9850 User s Guide 78 FONT SUBSTITUTION This advanced feature allows you to substitute prin
63. rflow or Tray Request occurs Manual OFF If paper is not fed Timeout 30 sec within this time in 60 sec manual feed the job is cancelled Wait Timeout OFF Sets the time period 5 sec between stopping 10 sec receipt of job data 20 sec and forced print 30 sec For PS printing is not 40 sec carried out and the 50 sec job is cancelled 60 sec 90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec 300 sec C9850 User s Guide 144 Low Toner Continue Sets the printing Stop operation when insufficient toner is detected Continue the printer can continue printing while remaining online Stop the printer stops printing and goes offline Jam Recovery ON ON continues OFF printing the job including any jammed pages once the jam has been cleared OFF Cancels a job including the page currently jammed Print Position X Adjust 0 00 Adjusts the position Adjust 0 25 42 00 of the whole printing 2 00 0 25 image 0 25 mm mm 0 01 in interval 0 00 perpendicular to the 40 01 40 08 direction of paper 0 08 0 01 movement i e in horizontally Y Adjust 0 00 Adjusts the position 0 25 2 00 of the whole printing 2 00 0 25 image 0 25 mm mm 0 01 in interval 0 00 parallel to the 0 01 0 08 direction of paper 0 08 0 01 movement i e in vertically C9850 User s Guide 145 Print Position Duplex X Adjust 0 00 During the flip side Ad
64. rn off or restart the printer press Shutdown Restart to turn on the printer 1 If the printer is turned off no power use the On Off switch to turn on the printer Please wait as this may take a short time C9850 User s Guide 39 CHECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report Menu Map to confirm that your printer is correctly configured 1 Ensure that there is Letter paper in Tray 1 to be used in this operation Ensure that the display panel indicates that the printer is ready to print Press the Up arrow or Down arrow buttons repeatedly until Print Pages is highlighted Press the Enter button to select Print Pages Press the Up arrow or Down arrow buttons repeatedly until Configuration is highlighted Press the Enter button to select Configuration Press the Enter button to execute the command and a Configuration document is printed After printing the configuration document the printer returns to the ready to print status You can use this document to check your printer configuration System values and installed accessories are listed at the top of the first page while status values and settings follow INTERFACES AND CONNECTION Your printer is equipped with a selection of data interfaces USB For connection to a PC running Windows 98 or above not Windows 95 upgraded to Windows 98 or Macintosh This port requires a cable conforming to USB vers
65. ry comes complete with its own documentation which gives full instructions on installation You are advised to follow these instructions carefully After installation print out a Menu Map Configuration document to check that the installation has been successful NOTE The Finisher and Punch unit must be installed by an authorized engineer For the following accessories you have to make the appropriate setting in your printer driver s paper tray s Finisher C9850 User s Guide 91 TROUBLESHOOTING This section provides information to help you deal with problems that may arise when using the printer The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results Display panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses is given in Appendix A Display Panel Messages on page 131 PAPER JAMS PRINTER If a paper jam occurs a message appears on the display panel in the printer Control Panel You can press the Help button to display guidance on how to clear the jam For full details of clearing jams refer to the following paragraphs which correspond to the paper jam messages OPEN COVER PAPER JAM TTTTTT SIDE COVER Tray 1 or any one of Tray 2 to Tray 5 if installed can appear in place of the tttttt characters in the display panel message In this exam
66. s and envelopes This section provides general advice on choice of media and explains how to use each type The best performance will be obtained when using standard weight 20 24 Ib 75 90 g m paper designed for use in copiers and laser printers Suitable types are gt OKI Bright White 32 Ib US Bond HammerMill amp Laser Print Radiant White 24 Ib US Bond gt Xerox 4024 20lb US Bond Use of heavily embossed or very rough textured paper is not recommended Pre printed stationery can be used but the ink must not offset when exposed to the high fuser temperatures used in the printing process Envelopes should be free from twist curl or other deformations They should also be of the rectangular flap type with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer Window envelopes are not suitable Transparencies should be of the type designed for use in copiers and laser printers In particular avoid office transparencies designed for use by hand with marker pens These will melt in the fuser and cause damage Labels should also be of the type recommended for use in copiers and laser printers in which the base carrier page is entirely covered by labels Other types of label stock may damage the printer due to the labels peeling off during the printing process Suitable types are Avery White Laser Label types 7162 7664 7666 A4 or 5161 Letter C9850 User s Guid
67. ser s Guide 111 6 Open the Finisher right side cover 7 DEZ C9850 User s Guide 112 8 Close the Finisher right side cover 9 Move the Finisher back into position and connect it to the Inverter C9850 User s Guide 113 590 PAPER JAM IN FINISHER PUNCH UNIT 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter Md 2 Move the tab 2 on the right side of the Finisher to align it with the mark 3 C9850 User s Guide gt 114 3 Open the Finisher top cover 4 Carefully remove any jammed paper 5 Close the Finisher top cover C9850 User s Guide 115 6 Move the Finisher back into position and connect it to the Inverter CHECK INVERTER PAPER JAM 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter C9850 User s Guide 116 2 Squeeze the recessed handle 2 and open the left side cover of the Inverter C9850 User s Guide 117 4 Close the Inverter left side cover 5 Move the Finisher back into position and connect it to the Inverter C9850 User s Guide 118 Operate the Inverter lever 3 and separate the Inverter from the printer 6 Open the right side door 4 of the Inverter 7 C9850 User s Guide 119 Remove any jammed paper 8 Close the right
68. set one value thicker for Media Weight Recycled paper is used Set one value thicker for Media Weight in the menu setup Glossiness is not uniform The thickness and type of the paper are incorrectly set Set the correct value of Media Type and Media Weight in the menu setup or set one value lighter for Media Weight STAPLE JAMS FINISHER OPTIONAL ACCESSORY CHECK FINISHER STAPLE JAM When the display indicates a staple jam has occurred clear the jam as follows 1 Open the Finisher front cover C9850 User s Guide gt 124 2 Turn the knob in the direction indicated until the colored indicator appears 3 Remove any paper that awaits stapling in the paper ejection area 4 Pull out the staple unit C9850 User s Guide 125 5 Turn the knob in the direction indicated to move the stapler to the front 6 Grip both sides of the staple cartridge pull it up and remove it 7 Raise the staple cartridge gate C9850 User s Guide 126 8 Remove all staples that are emerging from the staple case 9 Return the staple cartridge gate to its original position C9850 User s Guide 127 11 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home 12 Close the Finisher front cover being careful not to trap your fingers C9850 User s Guide 128 SPECIFICATIONS Dime
69. side door 9 C9850 User s Guide 120 10 to the printer AVOIDING PAPER JAMS The following table summarizes possible causes of paper jams and Move the Finisher and Inverter back into position and connect suggests ways of avoiding them The printer is not level Place the printer on a steady level surface Your print media is too light or too heavy Use appropriate media Your print media is damp or charged with static electricity Use media that has been stored in appropriate temperature and humidity conditions Your print media is creased or curled Use appropriate media Decurled media can be used Your print media sheets are not aligned with each other Remove the sheets jog them into alignment and reload them Your print media is not aligned properly in the paper tray Adjust the paper stop and paper guides of the tray or the manual feed guide on the MP Tray to align the media properly Your envelopes to be printed are not oriented properly Adjust the orientation as required C9850 User s Guide 121 Your printer feed roller is dirty water Wipe the roller with a cloth moistened with wearing out Your printer feed rollers are Replace the feed rollers have been wrongly set The media weight or type Select the correct printer menu settings for Media Weight and Media Type DE
70. ter fonts for TrueType fonts This may be useful if you have a document formatted with a font that is not installed on your system but the font is built in to the printer When using Font Substitution the general layout of a document does not change but accurate font design is lost For this reason Font Substitution is generally not recommended as it becomes very difficult to predict the appearance of your document when printed since there is no way of previewing how the document will print with these substituted fonts Notes 1 If your software application uses a proprietary printer driver Font Substitution may not work 2 Not all TrueType fonts can be replaced with printer fonts Tip You can print a sample of each of the printer s built in fonts from the Printer Operator Panel How TO USE 1 On the Job Options tab click Fonts 2 Choose either Download as Outline Font or Download as Bitmap Font 3 Check the Font Substitution checkbox to activate font substitution or clear it to deactivate this function The TrueType and Printer Font panes list the fonts on your system and which fonts will be substituted for them on the printer If you click on one of the TrueType fonts in the list its associated printer font will be highlighted You can change this if you wish by clicking on a different printer font Click Default to restore the default settings 4 Click OK to confirm your changes C9850 User s Guide
71. the Up arrow or Down arrow buttons repeatedly until the desired Value is highlighted 7 Press the Enter button to select this Value If you are setting a parameter ensure that an asterisk appears beside the selected parameter Value 8 Press the Online button to exit menu mode and return to the ready to print status Refer to the section entitled Getting started on page 37 and Appendix B Menu system on page 133 for examples of using the menus C9800 User s Guide 36 GETTING STARTED This section provides information to help you get started with using your printer PRINTER LOCATION Check that you have sufficient space for access around your printer 20cm 8in JJ a 100cm 40in C9850 User s Guide gt 37 above your printer TURNING OFF ON TURNING OFF 1 Hold down the Shutdown Restart button 1 on the control panel for more than 2 seconds to start the shutdown process C9850 User s Guide gt 38 2 When the display panel shows that you can either turn off or restart the printer use the On Off switch to turn off the printer Please wait as this may take a short time TURNING ON NOTE If the display panel shows that you can either tu
72. ting in Plain Paper Color setting Decrease the value if light specks or streaks or snow flake like printing results in high density print areas Transparency 0 As for Paper Black Black Setting 1 2 Setting above 2 1 Transparency 0 As for Paper Color Color Setting 1 42 Setting above 2 1 Drum Cleaning ON Set to produce idling OFF of a drum before printing in order to reduce horizontal white lines This shortens image drum life Hex Dump Execute Prints out the data received from the host PC in hexadecimal code C9850 User s Guide 147 MENUS EXAMPLE 1 TRAY 1 TRANSPARENCIES To print on transparencies accommodated in Tray1 1 10 11 12 13 Ensure that the display panel indicates that the printer is ready to print Enter menu mode by pressing either the Up arrow or Down arrow button and press them repeatedly until the Menus menu is highlighted Press the Enter button to select this menu Press the Up arrow or Down arrow buttons repeatedly until Tray Configuration is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly until Tray1 Config is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly until MediaType is highlighted Press the Enter button to select this Item Press the Up arrow or Down arrow buttons repeatedly to move through the
73. ton Enters menu mode and enables upward movement through the displayed list of menu items Down arrow button Enters menu mode and enables downward movement through the displayed list of menu items Back button Returns to the previous higher level menu item Enter button Enters menu mode and selects the menu item highlighted in the display panel Online button Switches between online printer ready to receive data and offline printer not ready to receive data Cancel button Cancels current print job Help button Provides additional textual or image data to supplement what is displayed on the display panel C9800 User s Guide 33 DISPLAY PANEL MESSAGES There are four types of display panel message gt Status information gt Menu functions information gt Configuration information gt Help information STATUS INFORMATION Status information is associated with three printer states In the Information state such as idling or printing the printer is able to process print jobs In the Warning state the printer has encountered some minor problem but is still able to process print jobs In the Error state the printer has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble The top two lines of the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage MENU FUNCTIONS INFORMATIO
74. ues provided or a command that can be executed to display or print a status or setting value Emboldened values followed by an A denote default values associated with locations where A4 is default paper size Emboldened values followed by an L denote default values associated with locations where Letter is default paper size Emboldened values followed by neither A nor L denote common defaults Certain menus and items associated with for example the Finisher appear only if the associated hardware is installed or under certain conditions The remainder of the menus above are intended for more specialized usage and are not described further here C9850 User s Guide gt 133 CONFIGURATION PRINT PAGE COUNT Color Page nnnnnn Displays number of color printed pages converted to Letter equivalent Monochrome nnnnnn Displays number of Page monochrome printed pages converted to Letter equivalent Traym nnnnnn Displays total printed pages from Traym where m is in range 1 to 5 MP Tray nnnnnn Displays total printed pages from MP tray FINISHER COUNT Staple nnnnnn Displays total pages stapled Punch nnnnnn Displays total pages punched Finisher nnnnnn Displays total pages ejected into the Finisher C9850 User s Guide 134 SUPPLIES LIFE xxxx Drum Remaining nnn Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan Magenta Ye
75. unit 9 Lh TM Mii a FR c L NA C9850 User s Guide 105 Push the duplex unit back into position 10 If you detached a Finisher unit to gain access to the duplex unit replace the Finisher unit 11 C9850 User s Guide 106 PAPER JAMS FINISHER OPTIONAL ACCESSORY CHECK FINISHER PAPER JAM PAPER REMAINS Use the Help button on the printer control panel to check the number displayed You will need this to be able to clear the paper jam The following paragraphs explain what to do for each of the indicated numeric codes 591 592 593 599 643 645 PAPER JAM AROUND FINISHER 1 Remove any paper at the Finisher paper exit 2 Operate the Finisher lever 1 and move the Finisher away from the Inverter C9850 User s Guide gt 107 3 Open the Finisher top cover 4 Carefully remove any jammed paper 5 C9850 User s Guide 108 6 Move the Finisher back into position and connect it to the Inverter 594 597 598 644 646 PAPER JAM IN FINISHER 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter C9850 User s Guide 109 2 Open the Finisher front cover 2 3 Continue to turn the lower knob 3 clockwise until any jammed paper is completely ejected C9850 User s Guide 110 4 Remove the ejected paper 5 Close the Finisher front cover C9850 U
76. up to 500 sheets of 20 Ib 80 g m standard paper and can handle paper stocks from 17 57 Ib 64 216 g m Pages printed in reading order page 1 first will be sorted in reading order last page on top facing down FACE UP STACKER The face up stacker should be opened and the tray extension pulled out when required for use With the face up stacker either open or closed the driver setting of Face Down will successfully direct prints to the Face Down stacker The face up stacker can hold up to 250 sheets of 20 Ib 80 g m standard paper and can handle stocks up to 71 3 Ib 268 g m Always use this stacker and the multi purpose feeder for paper stocks heavier than 57 Ib 216 g m DUPLEX UNIT T The duplex unit C9850hdn models provides automatic two sided printing on plain paper fed from Trays 1 5 or the MP Tray Applicable paper sizes are A6 A5 B5 BSLEF Executive A4 A4LEF Letter LetterLEF Legal 13 in Legal 13 5 in Legal 14 in B4 Tabloid Tabloid Extra A3 A3 Wide A3 Nobi Custom size 3 9 12 9 in wide 5 8 18 in long using paper stocks in the range 20 32 Ib 75 120 g m C9850 User s Guide 25 TRAY AND STACKER EXAMPLES LOADING TRAYS 1 TO 5 Tray 1 is used in the following example 1 Pull out the tray 2 Press the paper rear stopper tab 1 and adjust the tab to the required paper size 3 Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it
77. utton Information displays that will help you correct the error DISPLAY PANEL MESSAGES The display panel messages supplemented by the Help messages where appropriate are intended to be self explanatory More information on typical messages is provided in Appendix A Display Panel Messages on page 131 USING THE MENUS NOTE Menu details are given in Appendix B Menu system on page 133 for reference The Enter Up arrow Down arrow and Back buttons are used to move through the printer menus You can adjust settings e g set the paper size for Tray 1 or view information e g how much is left of a selected consumable Many of these menu settings can be and often are overridden by settings in the Windows printer drivers However several of the driver settings can be left at Printer Setting which will then default to the settings entered in these printer menus C9800 User s Guide 35 The steps involved in using the menus are typically as follows 1 Ensure that the display panel indicates that the printer is ready to print 2 Enter User menu mode by pressing either the Enter button or the Up arrow or Down arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list 3 Press the Enter button to select this menu Press the Up arrow or Down arrow buttons repeatedly until the desired Item is highlighted 5 Press the Enter button to select this Item Press
78. y tray Load media of size mmmmmm into tray tttttt The message may remain for some time after you have closed the tray You can access help details by pressing the HELP button Install Tray tttttt The printer has tried to take paper from a tray that has been removed Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer C9850 User s Guide 131 Open Cover Additional paper has been detected after a paper Paper Remains jam has been cleared tttttt Open tttttt side cover to check for additional paper Please see HELP for You can access help details by pressing the HELP details button Check Image Drum Check that the image drum of color cccccc is CCCCCC correctly installed Please see HELP for You can access help details by pressing the HELP details button p YP g C9850 User s Guide 132 APPENDIX B MENU SYSTEM The top level Functions menus are Configuration Print Pages Suspend Printing Resume Printing Print Secure Job Menus Shutdown Admin Setup Calibration Print Statistics V M M M NV M M MM M The other special top level menu is gt System Maintenance The following tables summarize the Configuration Print Pages Print Secure Job and Menus menu trees and provide some usage examples The menu trees are given to the lowest menu item level Typically this can be a parameter that can be set by selecting from a range of val

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