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Xerox ColorQube 8570/8870 Color Printer User Guide

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1. 0 cece ccc eee cee e eee nee e cence 101 Using Color Corrections soes eek eek ovat whe Peta Beda POba Rode cea cee cat elec eats 102 Using Color by WOrds i asic ok oi a denna A a E A E E 102 Selecting Color Correction nne ccc ccc ene ne ence eee errr e een eens 103 Adjusting Color Correction 0 0 ccc ccc cece cece tee nen nnn eee tenn erreen 103 Making Custom Color Adjustments 16 cciemeeredeeeens cea tee eden eeeradaure aad a 104 Adjusting Automatic Color Correction 0 cece ccc ect eec ence nen eens 104 Printing in Black and White 00 c ccc ccc cece cence nen n eee en renser 105 Printing in Black and White in a Supported Driver 0 2 c cece eee eee eee eens 105 Printing Separators esee eene eee ea tastes a e a tend e a a a e a a ataa akin atest e e ea 106 Printing Separators in a Supported Driver 0 e ccc cece ence ene n nee eens 106 Printing Gover PaGeSviis sirane sta can dale eas scence E E aaa awh ka eaash aa eae ie 107 Printing Cover Pages in a Supported Driver 0 ccc cece cee eee nee ee neces 108 Printing Watermarks 0 ccc cece een een nent E ence nen eee EE E 109 Printing Watermarks in a Supported Driver 0 c ccc cece cece e een eens 109 Printing Mirror IMAG eS essees a wale ea OE RR OL ELE Ee eee eee eae ee 111 Printing Mirror Images in a Supported Driver 20 e cece eee e eee eee enee 111 Printing Spe
2. Enhanced default Best mode for business presentations Produces superior text resolution and very smooth light colors This mode takes longer to process and print than Standard or Fast Color Photo Highest quality mode for color prints Provides the best detail and smoothness for photographic images Produces highest quality color prints with the best text resolution and smoothest light colors This mode takes longer to process and print than the other modes ColorQube 8570 8870 Color Printer 165 User Guide Troubleshooting To set the PostScript driver print quality mode from the printer control panel 1 Select Printer Setup and then press the OK button 2 Select PostScript Setup gt OK 3 Select Print Quality Mode gt OK 4 Select the desired mode and press OK PCL Driver Set the print quality mode for the PCL driver on the printer control panel or from CentreWare IS Print Quality Mode Type of Print Job PCL Standard default General purpose mode for full speed printing PCL Enhanced Best mode for presentations Produces superior text resolution and vibrant saturated color prints To set the PCL driver print quality mode from the printer control panel 1 Select Printer Setup and then press the OK button 2 Select PCL Setup gt OK 3 Select Enhanced Mode and then press OK to change the setting to On for Enhanced Mode or Off for Standard Mode Adjusting Color Th
3. In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu select Color Options In the Color Correction section select Black and White Click Print to send the print job ColorQube 8570 8870 Color Printer 105 User Guide Printing Printing Separators A separator is a divider page or slipsheet that is inserted after a print job between copies of a print job or between individual pages of a print job Specify the tray to use as the source for the inserted pages Printing Separators in a Supported Driver Printing Separators in Windows XP SP1 or Later 1 Inthe application you are printing from open the Print dialog box select your printer driver and then open the printer driver settings 2 Inthe Paper Output tab click the arrow button to the right of the Paper summary section and select Separators 3 Inthe Separators dialog box select where you want to place the separators e End of Job e End of Set e End of Page Select the tray to print separators from and then click OK Select other desired options and then click OK 6 Send the print job Printing Separators in Mac OS X Version 10 3 or Higher 1 Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu
4. Label Printing Guidelines on page 74 Printing on Labels from Tray 1 on page 74 Printing on Labels from Tray 2 3 4 or 5 on page 75 Labels can be printed from any tray Label Printing Guidelines Do not use vinyl labels Print only on one side of the sheet of labels Use only full sheets Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Printing on Labels from Tray 1 1 2 74 Open Tray 1 and its extension For details see Loading Paper in Tray 1 on page 56 Insert no more than 50 sheets of labels into the tray with the side to be printed facedown and the top of the page entering the printer first 8X70 110 ColorQube 8570 8870 Color Printer User Guide Printing 3 Adjust the paper guides to fit the labels loaded in the tray 8X70 075 4 Onthe printer control panel if the correct paper size and type Labels are displayed as the current setup press the OK button Go t
5. Technical Support www xerox com office CQ8570support PhaserSMART Technical Support www phasersmart com Information about menus or error messages Control panel Help button Information pages Print from the control panel menu 26 ColorQube 8570 8870 Color Printer User Guide Features ColorQube 8870 Printer Information Source Installation Guide Packaged with printer Quick Use Guide Packaged with printer User Guide PDF Packaged with printer on Software and Documentation disc Also available at www xerox com office CQ8870docs System Administrator Guide www xerox com office CQ8870docs Video Tutorials www xerox com office CQ8870docs Recommended Media List United States www xerox com paper Europe www xerox com europaper Online Support Assistant www xerox com office CQ8870support Technical Support www xerox com office CQ8870support PhaserSMART Technical Support www phasersmart com Information about menus or error messages Control panel Help button Information pages Print from the control panel menu ColorQube 8570 8870 Color Printer 27 User Guide Features Xerox Support Centre The Xerox Support Centre utility provides a central location for accessing the following information e User manuals and video tutorials e Solutions to troubleshooting problems e Printer and supplies status e Supplies ordering and recycling e Answers to frequently a
6. You can also manually print on the second side of paper that is pre printed on side one See Printing Side Two on page 96 for instructions on loading pre printed paper and selecting the 2nd Side option on the control panel Notes e Before printing the second side of your paper always select 2nd Side as the paper type on the printer control panel and in the printer driver Selecting 2nd Side ensures good print quality for manual 2 sided printing e Manual 2 sided printing can be done from Tray 1 only ColorQube 8570 8870 Color Printer 95 User Guide Printing The following paper and media cannot be used for manual 2 sided printing Transparencies Envelopes Labels Coated glossy paper Media of weights greater than 120 g m 32 lb See also Supported Paper Sizes and Weights on page 55 Printing Side One Load paper in Tray 1 Insert side one facedown with the top of the page entering the printer first On the printer control panel select the paper size and type In the printer driver select the options for paper size and paper type and then print side one to Tray 1 Printing Side Two 1 96 Remove the paper from the output tray and reload it in Tray 1 with side two facedown with the top of the page entering the printer first On the printer control panel do the following a Select Change setup and then press the OK button b At the Tray 1 Paper Size menu select the paper size and then press OK c Atthe
7. 177 using Online Support Assistant 176 using PrintingScout 176 200 ColorQube 8570 8870 Color Printer User Guide U UNIX driver 41 installing 45 usage counters 126 usage profile 127 Usage Profile summary 24 USB connection 31 location of 19 troubleshooting 146 using control panel help 175 W warmup mode 48 warning messages on control panel 175 waste tray emptying 129 location of 19 removing for shipping printer 139 watermarks 109 website resources for printer support 176 Windows printer driver options 87 saving a set of 89 setting defaults 85 X Xerox Support Centre 28 installing 47
8. In the Manual Feed dialog box that appears click Yes Click OK to save the driver settings Send your print job When prompted on the printer control panel remove any paper in Tray 1 and then load the appropriate media for your job into the tray The job prints ColorQube 8570 8870 Color Printer User Guide Printing To select manual feed using Macintosh OS X version 10 3 and higher 1 Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Paper Feed From the All Pages From menu select Manual Feed Tray 1 MPT Click Print At the printer when prompted on the control panel remove any paper from Tray 1 and then load the appropriate paper for your job into the tray The job prints ae ws See also Loading Paper in Tray 1 on page 56 Loading Paper in Tray 2 3 4 or 5 Note For instructions on loading specialty media refer to the individual sections in Printing on Specialty Media on page 66 You can use the following media types in Trays 2 5 For supported paper weights print the Paper Tips page For details see Supported Paper Sizes and Weights on page 55 e Plain paper e Letterhead e Pre printed paper paper already printed on one side e Glossy paper e Colored paper e Card stock e Envelopes 10 Commercial C5 side flap only and DL e Labels e Specialty media including postcards prepunched paper solid ink hig
9. Parts of the printer may be hot To avoid personal injury allow 30 minutes for it to cool down before moving or packing the printer This allows the ink to solidify and the printhead to cool e Always turn off the printer using the power switch located under I O door E on the rear right side of the printer Unplug all cables and cords Never turn off the printer by pulling the power cord or using a power strip with an on off switch ColorQube 8570 8870 Color Printer 137 User Guide Maintenance Moving the Printer Within the Office To move the printer within the office 1 Close the printer doors 2 Turn off the printer using the power switch located behind I O door E on the rear right side of the printer 8X70 031 3 Within 10 seconds after turning off the printer select either Standard Shutdown or Shutdown for Moving Printer on the printer control panel and then press OK 4 Wait for the printer to complete the cool down period for the ink to solidify If you selected Shutdown for Moving Printer the fan shuts down when the printer is cool enough to move A CAUTION If you turn off the printer but do not select Shutdown for Moving Printer on the control panel the fan does not run so you must wait longer for the ink to solidify Wait at least 30 minutes for the printer to cool completely before moving or packing it 5 Unplug the printer after the cool down cycle is complete 6 Use the hand holds on each si
10. Printer is ready to print Yellow Warning condition printer continues to print Red Startup sequence or error condition Blinking Green Printer is busy or warming up Graphic display Upper part displays status messages and for menus the menu title Lower part displays menus and menu options Cancel button Cancels the current print job Back button Returns to the previous menu item Up Arrow button Scrolls upward through the menus ColorQube 8570 8870 Color Printer User Guide 4 6 8 8X70 048 Down Arrow button Scrolls downward through the menus OK button Accepts the selected setting Help button Displays a help message with information about the printer such as printer status error messages and maintenance information Also describes control panel menu items Power Saver button indicator light Brings the printer out of or puts the printer into Power Saver mode On steady Printer can be put in Power Saver mode at this time Off Printer cannot be put in Power Saver mode at this time Blinking Printer is in Power Saver mode Features Printer Configurations and Options This section includes Standard Features on page 21 Options and Upgrades on page 22 Standard Features The ColorQube 8570 and 8870 printers come with the following standard features 1 GHz processor PostScript print quality modes e Fast Color For previewing or rush jobs e Standard General purpose m
11. then turn the power switch to On If the problem is not resolved by restarting the printer or shutting down the printer and waiting 30 seconds and then turning the printer back on refer to the table in this chapter that best describes the problem For more solutions search the Online Support Assistant for information about the problem you are having e ColorQube 8570 printer www xerox com office CQ8570support e ColorQube 8870 printer www xerox com office CQ8870support 144 ColorQube 8570 8870 Color Printer User Guide Troubleshooting Printer is Powered On But There is No Power Probable Cause Solution The power cord is not correctly plugged into the outlet Turn off the printer unplug it wait 30 seconds then plug the power cord securely into the outlet Turn the printer on Something is wrong with the outlet the printer is connected to Plug another electrical appliance into the outlet and see whether it operates properly If it does not try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in Electrical Specifications on page 182 A CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet only Do not use a power strip If necessary contact a licensed electrician to install a properly grounded outlet Cannot Print to the Prin
12. 1 2 3 On the printer control panel select Troubleshooting and then press the OK button Select Print Quality Problems gt OK Select Remove Print Smears gt OK The printer prints several blank cleaning sheets as it goes through the cleaning process Eliminating Light Stripes This procedure cleans the print head Notes e Donot perform the advanced Eliminate Light Stripes procedure without performing two basic Eliminate Light Stripes procedures first e Make sure the PostScript printer driver is set to Enhanced print quality mode e Before running the Eliminate Light Stripes procedure print the Light Stripes Test page to check for incomplete or missing ink jets For details see Printing the Light Stripes Test Page on page 173 To clean the printhead 1 2 3 4 O So 10 172 On the printer control panel select Troubleshooting and then press the OK button Select Print Quality Problems gt OK Select Eliminate Light Stripes gt OK Select Start Basic Clean Cycle gt OK The printer will perform a printhead cleaning which takes about five minutes The printer then prints a cleaning page and a Light Stripes Test page If the Light Stripes Test page looks good you are done If not go to step 5 Repeat steps 1 4 Examine the Light Stripes Test page that prints If there are no weak or missing ink jets you are done if there are go to step 6 Note Perform the advanced Eliminate Light Stripes cleaning
13. Enter the passcode in the Confirm Passcode field Click OK e For a Proof Print enter a name for the document select a document from any that are listed or select Use Document Name to have the printer use the document name by default Click OK e Fora Personal Print your user name will be used to identify the document when printed from the control panel or CentreWare IS e For a Saved Job do one of the following in the Saved Job dialog box e Click Shared Job In the Job Name field select or enter a document name up to 20 characters or select Use Document Name Click OK e Click Personal Job In the Job Name field select or enter a document name up to 20 characters or select Use Document Name In the Passcode and Confirm Passcode fields enter a 4 digit passcode to use when you print the job Click OK 5 Click Print to send the print job 114 ColorQube 8570 8870 Color Printer User Guide Printing Sending Print With Jobs Notes e To use Print With jobs you need to have personal or shared saved jobs stored in the printer e The Print With jobs feature is not available for USB connected printers Sending Print With Jobs in Windows XP SP1 or Later 1 In the application you are printing from open the Print dialog box select the supported printer driver and then open the driver settings In the Paper Output tab select Print With from the Job Type list In the Print With dialog box from the Saved Jobs list s
14. Note Extended capacity maintenance kits are available for the ColorQube 8570 8870 printer To view information about the remaining life of the maintenance kit 1 On the printer control panel select Information and then press the OK button 2 Select Supplies Info gt OK 3 Select Maintenance Kit Life gt OK See also Replacing the Maintenance Kit on page 132 Customer Replaceable Parts Customer replaceable parts are long life items that may occasionally break and require replacement e Feed roller kit for replacing feed rollers When to Order Supplies The printer control panel displays a warning when a supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid printing interruptions The control panel displays an error message when the supply must be replaced To order supplies contact your local reseller or go to the Xerox Supplies website e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty service agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Cover
15. On the control panel select Information and then press the OK button 2 Select Information Pages gt OK 3 Select Paper Tips Page gt OK The Paper Tips page prints See also Recommended Media Lists on page 53 ColorQube 8570 8870 Color Printer 55 User Guide Printing Loading Media This section includes e Loading Paper in Tray 1 on page 56 e Using Manual Feed on page 58 e Loading Paper in Tray 2 3 4 or 5 on page 59 Loading Paper in Tray 1 Note For instructions on loading specialty media refer to the individual sections in Printing on Specialty Media on page 66 You can use the following media types in Tray 1 For supported paper weights print the Paper Tips page For details see Supported Paper Sizes and Weights on page 55 e Plain paper bond e Letterhead e Colored paper e Card stock e Index card stock e Custom size paper e Glossy paper e Hole punched long edge e Labels e Envelopes e Transparencies e Pre printed paper paper already printed on one side e Specialty media including business cards photo paper postcards prepunched paper Xerox Digital Color Duradocument paper and trifold brochures Tray 1 holds a maximum of e 100 sheets of plain paper 20 Ib Bond e 50 transparencies postcards sheets of labels or sheets of glossy paper e 10 envelopes See also Using Custom Paper Sizes on page 81 56 ColorQube 8570 8870 Color Printer User Guide Printing To load paper i
16. Paper Tips page from the control panel For details see Supported Paper Sizes and Weights on page 55 e The paper s short edge the edge that gets loaded into the printer first must have a length within the range of 140 216 mm 5 5 8 5 in e The paper s long edge must have a length within the range of 211 356 mm 8 3 14 in e The paper must have a weight within the range of 60 120 g m 16 32 lb Bond only e For Trays 2 5 load paper facedown with the top of the paper pointed away from the printer e For Tray 1 load paper faceup with the top of the paper pointed away from the printer The following paper and media cannot be used for automatic 2 sided printing e Transparencies e Envelopes e Labels e Index Cards 3 x 5 in e A6 paper e Coated glossy paper e Custom size paper with a short edge under 5 5 inches or a long edge under 8 3 inches Media of weights greater than 120 g m 32 lb See also Printer Configurations and Options on page 21 ColorQube 8570 8870 Color Printer 93 User Guide Printing Binding Edge Options When you select automatic 2 sided printing you can select the binding edge The binding edge determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as displayed in the following illustrations Portrait Landscape ES Bind on Side Edge Flip on Long Edge The default is for the binding to be on the side edge long end
17. Printing on Transparencies 2 cee eee cece e eee cence teen tent ene a a e 66 Printing on ENVEIODES lt c cceccccmectncesmietaden arse iornd eee eens 70 Printing OO Labels o jacucndncs au seaeeeanivinked tiaia aE E ER TEE EEE EE 74 Printing on Glossy Paper 2 eee cece eect e cence eee cence eect nee enteeneeees 77 Printing on Prepunched POPE 3 cupuistetenderdvusdveedvesdsebeuesialk is eden he boes 79 Using Custom Paper Sizes 0 0 c eee eee eee eee nen nen e teen een e ene eeeeenees 81 Defining a Custom Paper Size at the Printer cece cece cece e cece eee eens 81 Defining a Custom Paper Size in the Printer Driver 00 0 e cece e eee eee eee eens 82 Printing on Custom size Paper 0 cece cece cence ene e eee eee neeeeeeeeeens 83 Creating Custom Paper Types 2 0 cece cece cece e eee tne e cette eee enn E a 84 ColorQube 8570 8870 Color Printer User Guide Contents Selecting Print Options 0 ccc ccc cnn een n nee e tenn eee eneeen eens 85 Setting Default Print Options in Windows cee cece eect nent nee enees 85 Selecting Print Options for an Individual Job in Windows e cence eee ees 86 Print Options for Windows es nsscsinaccactice aces y hye todas Maes y Pace ale wndoee heed oSeee a ee Receck 87 Saving a Set of Commonly Used Print Options in Windows eee ee eee ee 89 Selecting Print Options for an Individual J
18. Rear View on page 19 e Control Panel on page 20 Right Front View View shows the ColorQube 8570 8870 printer with all three optional feeder trays 7 12 8X70 044 1 Optional 525 Sheet Feeder Tray 5 8 Front door release 2 Optional 525 Sheet Feeder Tray 4 9 Exit door B 3 Optional 525 Sheet Feeder Tray 3 10 Ink loader door C 4 Standard 525 Sheet Tray 2 11 Legal A4 output tray extension 5 Tray 1 100 Sheet max capacity 12 Interface I O door E 6 Control panel 13 Side door D 7 Exit door release 14 Front door A 18 ColorQube 8570 8870 Color Printer User Guide Features Right Side View 1 Maintenance kit Waste tray Power cord connection Power switch USB connection Configuration card so aw amp wos Ethernet 10Base T 100 1000Base TX connection 8X70 045 Rear View 8X70 046 1 Optional hard drive 2 Two RAM slots ColorQube 8570 8870 Color Printer 19 User Guide Features Control Panel The control panel displays the printer s operating status for example Warming up Ready to Print Printing etc printer errors and warnings and prompts you to load paper order and replace supplies and clear jams From the control panel you access tools and information pages to help resolve problems and to change printer and network settings 20 READY TO PRINT Walk Up Features Troubles 1o0ting gt Status indicator light Green
19. States and or other countries Apple AppleTalk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare NDPS NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries SGI IRIX is a trademark of Silicon Graphics Inc Suns Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc As an ENERGY STAR partner Xerox Corporation has determined that this product excluding ColorQube 8570N printer meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks ENERGY STAR Lrvrtify ENERGY STAR Document version 1
20. Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Some specialty media is packaged inside resealable bags Store the media inside the bag until you are ready to use it keep unused media in the bag and reseal it for protection Supported Paper Sizes and Weights The Paper Tips page lists supported papers transparencies and other specialty media along with sizes supported in each tray for 1 sided and automatic 2 sided printing To print the Paper Tips page 1
21. Tray 1 Paper Type menu select 2nd Side gt OK In the printer driver do the following Windows a In Paper Output tab click the arrow to the right of the Paper summary section and select Other Type and then select 2nd Side b Click OK Macintosh a From the pull down menu select Xerox Features b From the next pull down menu select Paper Output c From the Paper summary menu select Other Type and then select 2nd Side Send the print job ColorQube 8570 8870 Color Printer User Guide Printing Printing Multiple Pages on a Single Sheet N Up When printing a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per side Printing N Up in a Supported Driver Note In Windows you can print N Up using both PostScript and PCL printer drivers Printing N Up in Windows XP SP1 or Later In the printer driver settings select the Layout Watermark tab In the Page Layout section select the Pages Per Sheet N Up option Click the button for the number of pages you want to print on each side of the sheet The sample image changes to reflect your selection In the Page Layout Options section select other desired page layout options such as page orientation 1 sided or 2 sided and page borders In the Paper Output tab select the paper size and type If you are selecting the paper tray make sure the paper tray settings on the
22. browser and then type the printer s IP address in the browser s Address field For details on finding your printer s IP address see Finding the Printer s IP Address on page 40 At the CentreWare IS page click Properties In the navigation pane on the left expand the General folder and then click the Printer Defaults link In the User Preferences section select the desired behavior from the Tray 1 Prompt field e None No prompt will display for loading paper into Tray 1 e 30 Seconds The prompt will display for 30 seconds when paper needs to be loaded into Tray 1 e Infinite The prompt will not time out when paper needs to be loaded into Tray 1 At the bottom of the page click the Save Changes button ColorQube 8570 8870 Color Printer User Guide Printing Selecting the Tray 2 N Mode The Tray 2 N Mode setting specifies how paper size and type are determined for the feeder trays if size and type are not set at the control panel when new paper is loaded Note If you do not have any optional feeder trays in your printer configuration only Tray 2 Mode displays If you have optional feeder trays N represents the highest installed tray number Tray 2 Mode Setting Description Permanent Paper size and type are set from the control panel using the Paper Tray Setup gt Tray 2 Paper menu Static Same as Permanent plus paper size and type can be set when paper is loaded into Tray 2 when an error message on the con
23. certify It is in compliance with the EEE Regulation 188 ColorQube 8570 8870 Color Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer go to ColorQube 8570 printer e North America www xerox com msds e European Union www xerox com environment_europe ColorQube 8870 printer e North America www xerox com msds e European Union www xerox com environment_europe For the Customer Support Center phone numbers go to e ColorQube 8570 printer www xerox com office worldcontacts e ColorQube 8870 printer www xerox com office worldcontacts ColorQube 8570 8870 Color Printer 189 User Guide Regulatory Information 190 ColorQube 8570 8870 Color Printer User Guide Recycling and Disposal This chapter includes Guidelines and Information on page 192 All Countries on page 192 North America on page 192 European Union on page 192 Other Countries on page 194 ColorQube 8570 8870 Color Printer User Guide 191 Recycling and Disposal Guidelines and Information All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recyc
24. chapter includes e Electrical Safety on page 10 e Operational Safety on page 12 e Maintenance Safety on page 14 e Printer Symbols on page 15 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your ColorQube 8570 8870 printer ColorQube 8570 8870 Color Printer User Guide Safety Electrical Safety General Guidelines A WARNING Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock A WARNING Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative Power Cord e Use the power cord supplied with your
25. ean Creep Gutter The following additional booklet printing options are available in some drivers e Draw Page Borders Prints a border around each page e Target Paper Size Specifies the size of the paper for the booklet e Right to Left Reverses the order of the pages in the booklet 98 ColorQube 8570 8870 Color Printer User Guide Printing Selecting Booklet Printing in a Supported Driver Printing Booklets in Windows XP SP1 or Later 1 In the application you are printing from open the Print dialog box select your printer and then open the printer driver settings Select the Layout Watermark tab Select the Booklet Layout option If you are using the PostScript driver click the Booklet Options button and then select the booklet paper size margins gutter and creep settings then click OK In the Page Layout Options section select the page orientation Portrait or Landscape 1 sided or 2 sided printing and page borders if desired Select additional desired settings and then click OK Send the print job Printing Booklets in Macintosh OS X Version 10 3 or Higher 1 rey ae JS In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu select Booklet Watermark In the Booklet Layout section select Enabled If desired click the Booklet Options button and select the desire
26. following e Click Personal Saved Jobs and then enter your user name and the password you associated with the saved job in the corresponding fields Click OK e Click Shared Saved Jobs Select the jobs to print or delete and then click Print Jobs or Delete Jobs as desired ColorQube 8570 8870 Color Printer User Guide Maintenance This chapter includes e Maintenance and Cleaning on page 120 e Ordering Supplies on page 134 e Moving and Repacking the Printer on page 137 See also Maintenance video tutorials at ColorQube 8570 printer www xerox com office CQ8570docs ColorQube 8870 printer www xerox com office CQ8870docs Replacing supplies video tutorials at ColorQube 8570 printer www xerox com office CQ8570docs ColorQube 8870 printer www xerox com office CQ8870docs ColorQube 8570 8870 Color Printer 119 User Guide Maintenance Maintenance and Cleaning This section includes e General Precautions on page 120 e Cleaning the Printer on page 121 e Usage Counters on page 126 e Routine Maintenance on page 127 See also Maintenance Safety on page 14 General Precautions A WARNINGS e When cleaning your printer do NOT use organic or strong chemical solvents or aerosol cleaners Do NOT pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children e DoNOT use pressurized air spray cleaning aids on or in the pr
27. in either the printer driver or control panel while the printer is printing Do not open the doors while the printer is printing Do not move the printer while it is printing Do not move the printer while the ink is still hot wait 30 minutes for the printer to cool down after shutting down using the shutdown sequence For details see Precautions for Moving the Printer on page 137 Keep hands hair neckties etc away from the exit and feed rollers Use the printer at elevations below 2480 m 8 000 ft ColorQube 8570 8870 Color Printer User Guide Safety Printer Supplies e Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard e Follow all warnings and instructions marked on or supplied with the printer options and supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty service agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Ordering Supplies on page 134 ColorQube 8570 8870 Color Printer 13 User Guide Safety Maintenance Safety e Donot attempt any mainten
28. information ColorQube 8570 8870 Color Printer User Guide Printing Printing on Custom size Paper Notes fe NS e Print custom size paper from Tray 1 only e You must create a custom size in the printer driver before printing on custom size paper If you have not created a custom size see Defining a Custom Paper Size in the Printer Driver on page 82 Open Tray 1 and its tray extension For details see Loading Paper in Tray 1 on page 56 Insert the custom size paper into the tray Adjust the paper guides to fit the custom size paper On the printer control panel select the custom size If the custom size has not been defined see Defining a Custom Paper Size at the Printer on page 81 At the Tray 1 Paper Type menu select the paper type and then press OK 6 Do the following Windows a In the application you are printing from open the Print dialog box select the printer driver and then open the printer driver Properties b Inthe Paper Output tab click the arrow button to the right of the Paper summary section and select Other Size c Inthe Paper Size dialog box select the custom size from the Output Paper Size list d Click OK then click OK in the Paper Output tab and then send the print job Macintosh a Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer b From the pull down menu select Paper Handling c Select the Scale to fit paper
29. long edge size is not displayed select Change gt OK To enter a new long edge size use the Up and Down Arrow buttons to specify the envelope s long edge size and then press OK 8 Atthe Tray 1 Paper Type menu select Envelope gt OK 9 Inthe printer driver select either Envelope as the paper type or Tray 1 as the paper source Printing on Envelopes from Tray 2 3 4 or 5 1 Remove the tray from the printer and position its paper guides For details see Loading Paper in Tray 2 3 4 or 5 on page 59 2 Insert no more than 40 envelopes into the tray flap side down with the flap toward the right side of the tray as shown 8X70 109 3 8X70 117 Note When the paper guides are adjusted correctly there may be a small space between the envelopes and the guides 72 ColorQube 8570 8870 Color Printer User Guide Printing 4 Insert the tray into the tray slot and then push it completely into the printer 5 a b C d 6 8X70 127 On the printer control panel Select Paper Tray Setup and then press the OK button Select the tray you are using Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type Press OK Select Envelope as the paper type and then press OK In the printer driver select either Envelope as the paper type or the appropriate tray as the paper source ColorQube 8570 8870 Color Printer 73 User Guide Printing Printing on Labels This section includes
30. manually set the IP address from the printer control panel using IPv4 O po Oe a NS 10 On the printer control panel select Printer Setup and then press the OK button Select Connection Setup gt OK Select Network Setup gt OK Select TCP IPv4 Setup gt OK At IPv4 check the setting If the setting is Off press OK to change it to On Select DHCP BOOTP gt OK to set it to Off Select AutoIP gt OK to set it to Off Select IPv4 Address gt OK Use the arrow buttons and the OK button to enter the IP address The IP address is composed of four banks of numbers separated by periods xxx xxx xxx xxx At the first bank of numbers use the Up and Down Arrow buttons to select the first number in the address and then press OK to set the number and move to the next bank of numbers Repeat the process for the remaining banks of numbers Press OK The printer will display a message that it is checking for duplicate IP address numbers If it does not find any you are done If the number you entered is already being used by the network you will need to enter a different address ColorQube 8570 8870 Color Printer 33 User Guide Installation and Setup Configuring IPv6 This section includes e Enabling IPv6 on page 34 e Setting the Interface ID on page 35 e Automatically Assigning the IPv6 Address on page 35 e Using DHCPv6 on page 36 e Manually Assigning an IPv6 Address on page 37 e Setting Address Precedence on page 38 En
31. on one sheet the printer driver chooses Pages Per Sheet N Up to print two reduced size images on both sides of the paper or on one side of one sheet if you do not have automatic 2 sided printing enabled for your printer Note For details see the printer driver online help In the printer driver click the Earth Smart Settings button and then in the Earth Smart Settings dialog box click the Help button e Set Proof Print as my Job Type Enable Earth Smart Proof Print Automatically uses the Proof Print feature When you print more than one copy of a job only one sample copy prints The printer holds the remaining copies After you review the proof copy you can print or delete the remaining copies Note From the Printing Preferences dialog box you have the option to hide Earth Smart features settings by selecting the Hide Earth Smart Settings Button check box in the Earth Smart Settings dialog box This removes the Earth Smart Settings button from the driver dialog box To enable Earth Smart features and make the button available again enable Earth Smart Settings from the Advanced tab of the Printing Preferences dialog box For details see Enabling or Disabling Earth Smart Features on page 92 Click OK Enabling or Disabling Earth Smart Features 1 92 Navigate to your computer s list of printers e For Windows XP SP1 or later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control
32. pages printed black and white pages printed total pages printed and more Note Billing Meters track the total number of page sides not sheets printed for the life of the printer You cannot reset the billing meters 126 ColorQube 8570 8870 Color Printer User Guide Maintenance To view billing meter information 1 On the printer control panel select Information and then press the OK button 2 Select Billing Meters gt OK The impressions list is displayed 3 Fora description of each billing meter such as 2 Meter Billing select the meter and then press the control panel Help button Supplies Usage The Supplies Usage page prints the percentage of ink used and the estimated amount remaining and the life remaining on the Maintenance Kit To print the Supplies Usage page from the printer control panel 1 Select Information and then press the OK button 2 Select Supplies Info gt OK 3 Select Supplies Usage Page gt OK Usage Profile The Usage Profile displays a summary of billing meter information including page count broken down by print quality mode and paper type and maintenance kit and supply usage information You can view and print the Usage Profile from CentreWare IS or print the page from the printer control panel To print the Usage Profile from the printer control panel 1 Select Information and then press the OK button 2 Select Information Pages gt OK 3 Select Usage Profile gt OK Rout
33. printer control panel match those selected in the printer driver Click OK Send the print job Printing N Up in Macintosh OS X Version 10 3 or Higher 1 oe ee lS In the application you are printing from open the Print dialog box and then select your ColorQube 8570 8870 printer From the pull down menu select Layout Select the number of Pages Per Sheet and the Layout Direction If desired select a page border type from the Border menu Click Print to send the print job ColorQube 8570 8870 Color Printer 97 User Guide Printing Printing Booklets With automatic 2 sided printing you can print a document in the form of asmall book Create booklets for any paper size supported for automatic 2 sided printing The driver automatically reduces each page image and prints four pages per sheet of paper two on each side The pages are printed in the correct order so that you can fold and staple the pages to create a booklet When you print booklets you can also specify the creep and gutter e Creep Specifies how much the page images are shifted outward in 10ths of a point This compensates for the thickness of the folded paper which otherwise would cause the page images to shift slightly outward when folded You can select a value from zero to 1 0 points e Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in ann
34. printer driver to view the online help To add a footer to the bottom of the print job that includes the job filename print quality settings and color settings click the Print Settings On Page check box Windows Click OK and then send the print job Macintosh Click Print to send the print job Adjusting Color Correction The Color Adjustment settings allow you to refine each type of color correction and to create your own custom color adjustments For details on creating custom color adjustments see Making Custom Color Adjustments on page 104 1 In the application you are printing from open the Print dialog box and then e Windows Select your PostScript printer driver and then open the printer driver settings Select the Color Options tab e Macintosh From the Printer list select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features and then select Color Options Select the Color Adjustments option Note For details click the Help button in the printer driver to view the online help ColorQube 8570 8870 Color Printer 103 User Guide Printing Making Custom Color Adjustments The Automatic Color correction option is designed to apply the best color correction to each element such as text graphics or images If needed you can select the color table being used for these elements in your jobs You can make adjustments to RGB colors CMYK colors and spot colors as shown in the follow
35. printer using a soft cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Cleaning the Paper Release Blade 1 Open exit door B 8X70 096 2 Lift the lower paper guide toward the front of the printer FN U komiga 8X70 121 ColorQube 8570 8870 Color Printer 121 User Guide Maintenance 3 Wipe the plastic paper release blade on the lower paper guide with a cloth pre soaked in 90 isopropyl alcohol A vaa oel pa O CK a ee fh TA ep he oh ie par Tee h ag tH a 4 5 Close exit door B 8X70 018 122 ColorQube 8570 8870 Color Printer User Guide Maintenance Cleaning the Feed Rollers Ink on the paper and tray feed rollers can leave marks on pages Use the following procedure to clean the rollers 1 Open exit door B 2 Clean the gray exit rollers using a soft clean cloth Close exit door B oe ae ul M 7 S 8X70 131 ColorQube 8570 8870 Color Printer 123 User Guide Maintenance 3 Open Tray 1 and clean the gray pick roller Close the tray 4 Clean rollers in the top of the printer s Tray 2 slot a Open Tray 2 and pull it completely out of the printer then set it aside 8X70 133 b Inthe top of the printer s Tray 2 slot locate the release
36. procedure only once On the Light Stripes Test page note the color and number of the weak or missing color stripe On the control panel in the Eliminate Light Stripes menu select Advanced gt OK On the control panel select the weak or missing color and then press OK Select the number of the weak or missing jet and then press OK The printer prints several cleaning pages After the cleaning procedure is complete if the problem persists perform another basic cleaning If the problem is not corrected try substituting a nearby functioning jet for the missing jet For details see Substituting an Ink Jet on page 173 ColorQube 8570 8870 Color Printer User Guide Troubleshooting Printing the Light Stripes Test Page The Light Stripes Test page helps you identify ink jet problems 1 On the printer control panel select Troubleshooting and then press the OK button 2 Select Print Quality Problems gt OK 3 Select Eliminate Light Stripes gt OK 4 Select Light Stripes Test gt OK Substituting an Ink Jet This section includes e Enabling Jet Substitution Mode on page 173 e Disabling Jet Substitution Mode on page 174 When ink jets are not recoverable by cleaning the printhead you can enable Jet Substitution to substitute adjacent jets to print in the area that is normally covered by the problem jet Make sure to go through the printhead cleaning procedure before substituting any jets For details see Eliminating Light S
37. see Loading Media on page 56 The media guides are not correctly adjusted to the media size Adjust the media guides in the tray to match the size of the media Warped or wrinkled media is loaded in the tray Remove the media smooth it out then reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thickness type etc is being used Verify that you are using media supported by the print job and the tray you are printing from ColorQube 8570 8870 Color Printer 163 User Guide Troubleshooting Print Quality Problems This section includes e Controlling the Quality of Your Prints on page 164 e Printing the Troubleshooting Print Quality Page on page 164 e Selecting a Print Quality Mode on page 165 e Adjusting Color on page 166 e Troubleshooting Print Quality Problems on page 168 e Removing Print Smears on page 172 e Eliminating Light Stripes on page 172 e Substituting an Ink Jet on page 173 Your ColorQube 8570 8870 printer is designed to produce consistently high quality prints If you observe print quality problems use the information on these pages to troubleshoot the problem For more information go online to Xerox Support website for your printer at e ColorQube 8570 printer www xerox com office CQ8570support e ColorQube 8870 printer www xerox com o
38. select Paper Output From the Paper list select Separators Under Separator Options select the separator type and source tray Click OK Click Print to send the print job Sey ee ee 106 ColorQube 8570 8870 Color Printer User Guide Printing Printing Cover Pages A cover page can be the first page or the first and last pages of a document You can choose a different paper source for the cover page than for the body of a document For example use your company letterhead for the first page of a document or use heavyweight paper for the first and last pages of a report e Use any applicable paper tray as the source for printing cover pages e Verify that the cover page is the same size as the paper used for the rest of your document Note If you specify a paper size in the driver that is different from the size loaded in the tray you selected as a cover page source your covers print on the same paper as the rest of your document You have the following choices for cover pages e No Covers Prints the first and last pages of your document from the same tray as the rest of your document e Front Only Prints the first page on paper from the specified tray e Front and Back Prints the front and back cover pages from the same specified tray Cover Page Print Option Pages Printed on Cover First 1 sided printing Page 1 2 sided printing Pages 1 and 2 Last 1 sided printing Last page 2 sided printing odd numbered pag
39. size check box d From the Destination Paper Size list select the name of your custom size e Select other options as desired and then click Print to send the print job ColorQube 8570 8870 Color Printer 83 User Guide Printing Creating Custom Paper Types Using CentreWare IS you can create your own custom paper type with specific settings that you can reuse for routine print jobs such as monthly reports You can then access these custom types in the printer driver control panel and CentreWare IS To create custom paper types 1 Or ee NS 84 Launch your Web browser and then type the printer s IP address in the browser s Address field To find your printer s IP address see Finding the Printer s IP Address on page 40 At the CentreWare IS page click Properties In the navigation pane on the left expand the General folder Click the Custom Paper Types link Enter or modify the settings and then scroll to the bottom of the page and click the Save Changes button Note For more information about creating custom paper types click the Help button at the top of the CentreWare IS page ColorQube 8570 8870 Color Printer User Guide Printing Selecting Print Options This section includes Setting Default Print Options in Windows on page 85 Selecting Print Options for an Individual Job in Windows on page 86 Print Options for Windows on page 87 Saving a Set of Commonly Used Print Options in Windows on pa
40. the Software and Documentation disc into the computer s CD or DVD drive If the installer does not launch do the following a Click Start and then click Run b Inthe Run window type lt CD or DVD drive gt Setup exe and then click OK Click Alternative Drivers this requires an Internet connection At the website for your printer in the Operating System box select your operating system and then if necessary select your language from the Language box Click Go to search for drivers Locate the desired driver in the list of drivers click the link then follow the instructions for downloading and installing the driver ColorQube 8570 8870 Color Printer User Guide Installation and Setup Installing Xerox Support Centre Download and install the Xerox Support Centre A link to the files is located on the Software and Documentation disc 1 Insert the disc into the computer s CD or DVD drive If the installer does not launch do the following a Click Start and then click Run b Inthe Run window type lt CD or DVD drive gt Setup exe and then click OK 2 Click Guides and Tutorials 3 Click Install Xerox Support Centre from Internet In the File Download dialog box click Save and then save the Support Centre file to your computer 5 Double click the saved file At the installation window click Continue 6 When the installation is complete click Finish ColorQube 8570 8870 Color Printer 47 User Guide Instal
41. to easily manage configure and monitor network printers using a Web browser on a network computer CentreWare IS gives administrators access to printer status configuration security settings and diagnostic functions It also provides access to special printing functions such as printing saved jobs CentreWare IS enables you to e Check supplies status from your computer saving a trip to the printer e Access job accounting records to allocate printing costs and plan supplies purchases e Troubleshoot print quality problems using built in diagnostics e Define a network printer search and view a list of printers using Printer Neighborhood The list provides current status information and allows you to manage printers independently of network servers and operating systems e Configure printers from your computer CentreWare IS makes it easy to copy settings from one printer to another e Set up and use a simple Web browser based printing system Marketing collateral sales materials business forms or other standardized frequently used documents can be saved as a group with their original driver settings and then reprinted on demand at high speed from any user s browser A printer with a hard drive is required to support these functions e Access online manuals and technical support information located on the Xerox website CentreWare IS requires e A Web browser and a TCP IP connection between the printer and the network in Windows
42. to transfer onto subsequent pages Printing on Prepunched Paper from Tray 1 1 Open Tray 1 and its extension For details see Loading Paper in Tray 1 on page 56 2 Insert the side to be printed facedown with the holes toward the right side of the tray as shown 8X70 111 3 Adjust the print margins to accommodate the holes A minimum margin of 19 mm 0 75 in is recommended 4 Onthe printer control panel if the correct paper size and type are displayed as the current setup press the OK button Go to step 6 5 If the correct paper size and type are not displayed do the following a Select Change setup gt OK b Atthe Tray 1 Paper Size menu select the paper size and then press OK c Atthe Tray 1 Paper Type menu select Prepunched gt OK 6 Inthe printer driver select Prepunched as the paper type or Tray 1 as the paper source ColorQube 8570 8870 Color Printer 79 User Guide Printing Printing on Prepunched Paper from Tray 2 3 4 or 5 1 Remove the tray from the printer and adjust the paper guides For details see Loading Paper in Tray 2 3 4 or 5 on page 59 2 Insert the side to be printed faceup with the holes toward the right side of the tray as shown 8X70 112 3 Adjust the print margins to accommodate the holes A minimum margin of 19 mm 0 75 in is recommended 4 On the printer control panel a Select Paper Tray Setup and then press the OK button b Select the tray you are using Tray 2 Pap
43. your Web browser and type your printer s IP address into the browser Address field At the CentreWare IS page click the Support button or tab In the navigation pane on the left expand the Troubleshooting folder Click the Troubleshooting Pages link Select Troubleshooting Print Quality and then click the button below the list of pages Selecting a Print Quality Mode Print quality modes available with the ColorQube 8570 8870 printer are driver dependent PostScript Driver Set the print quality mode for the PostScript driver in the driver settings on your computer on the printer control panel or in CentreWare IS The print quality modes for the PostScript driver are described in the following table To preview each mode print the Print Mode Demonstration pages For details see Sample Pages on page 25 Print Quality Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs Not recommended for documents containing small text fine detail or large areas of bright solid fill Automatic Available from the printer driver only When selected the print quality mode used for the print job is Photo when the paper type is Glossy and Enhanced for all other paper types Standard General purpose mode for full color printing Produces crisp bright prints at high speed Recommended for vibrant saturated color prints
44. 0 February 2010 Contents 1 Safety Electrical Safety icsscsisaneccrncnarnaranananisanatandteadsciedvacdcasdadidsyigatade ssa 10 General Guidelines 0 0 0 0 ccc cece E E EE een cnet enn E 10 POWEr COM bidsuukinpernmempedonpienetenpagnedenpcgeesectanesesasesesassseessasers 10 Operational Safety x222 ccccecetceceoreteeenureeeesebessaecsanseseuseiwesensateesedea din 12 Printer LOCO OM sie sain ai acpsahe aie nbn le ag ava io shlg EEEE EERE nine mata pele al E 12 Operational Guidelines ccactcecievdsdeenaussacdadak esos aed vesa tasiedsaseedssennsens 12 Printer SUDPIES 2 i2c5bordaea iY eedeensdeusdealene NENE TOE E E EE E E E A 13 Maintenance Safety 0 cece cee ee ene e eee e nent nent ete TEE EEE EE 14 Printer Symboli s 00cacccconcooesbeeshes TE rE Maa E NEE E E EEEE 15 2 Features Partsof the PANCE o esucuecececireiiieiiecscuieiderriete inani nine iiia ia 18 Right Front Vie Wsrrcscecsrrcreecncrcniitindi eka saeni ina i e E a EEES 18 Right Side VIEW cceecacceceececeeeuotececedeectve en ketene REESE TERENE R ORERE NE DREE 19 Red VIEW ore nnrssiennniir n n E E E E AE EEES 19 Control Panel icccarccecabeeteeeeeceteeeeeee tebe eeneteedenes sanateeasaaateessaoeses 20 Printer Configurations and Options sii icici vid ies iWIS UIA SWIA OIA Aeeweeneeeoeesonadios 21 Standard FeGuures lt cedacedecesesddancisintcdvasdwradiasigesdsesasesseaseawasses 21 Options and Upgrades i wu icseddeced iaid eni ck Ciws AREER RENN RAR EEE Mee hwkwws 2
45. 0 8870 Color Printer 63 User Guide Printing To set the Tray 1 Mode from CentreWare IS 1 Launch your Web browser and then type the printer s IP address in the browser s Address field For details on finding your printer s IP address see Finding the Printer s IP Address on page 40 At the CentreWare IS page click Properties In the navigation pane on the left expand the General folder and then click the Printer Defaults link In the User Preferences section select the desired setting in the Tray 1 Mode list Scroll to the bottom of the page and click the Save Changes button Setting the Tray 1 Prompt The Tray 1 prompt asks you to confirm the current tray setup or to specify the correct paper type and size for the print job Use the Tray 1 prompt setting to turn the control panel prompt on or off for Tray 1 and to set the length of time that the prompt displays on the control panel To set the Tray 1 prompt at the control panel 1 2 3 4 On the printer control panel select Paper Tray Setup and then press the OK button Select Tray 1 Prompt gt OK Select one of the following e None No prompt will display for loading paper into Tray 1 e 30 Seconds The prompt will display for 30 seconds when paper needs to be loaded into Tray 1 e Infinite The prompt will not time out when paper needs to be loaded into Tray 1 Press OK To set the Tray 1 prompt from CentreWare IS 1 64 Launch your Web
46. 1 paper storage guidelines 55 Paper Tips page 24 printing 55 ColorQube 8570 8870 Color Printer 197 User Guide Index paper types 55 creating custom 84 list of common 53 usable in Tray 1 56 usable in Trays 2 5 59 PCL driver 41 installing 46 PCL driver options 87 PCL fonts list 24 Personal Print jobs creating 113 printing or deleting 117 Personal Saved jobs creating 113 printing or deleting 117 Photo print quality mode 165 PostScript driver 41 installing for Macintosh 43 installing for Windows 42 PostScript driver options 87 PostScript fonts list 24 power cord connection location 19 power cord safety 10 Power Saver Mode 48 power saver settings 48 power switch location 19 prepunched paper 79 printing on from Tray 1 79 printing on from Trays 2 5 80 print head cleaning 172 Print Mode Demonstration page 25 print quality controlling 164 selecting mode for print job 165 troubleshooting 164 168 print quality modes 21 selecting 165 selecting for PCL driver 166 selecting for PostScript driver 165 print speed specifications 183 Print With jobs 115 printer choosing connection type 30 connecting using network 31 connecting using USB 31 disposing of 192 lifting 138 moving 137 packing for shipping 141 198 ColorQube 8570 8870 Color Printer User Guide recycling 192 restarting 144 setting up 29 shipping 139 shutting down 141 turning off 141 printer clearance requireme
47. 10 envelopes into the tray and then adjust the paper guides to fit the envelopes e Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the right side of the tray as shown 8X70 010 e End flap envelopes Fold down the flaps before placing them in the tray Insert the envelopes with the flap side up and the flap entering the printer first as shown 8X70 091 3 On the printer control panel if the correct envelope size and type are displayed as the current setup select Use current setup and then press the OK button Go to step 9 If the correct size and type are not displayed select Change setup gt OK At the Tray 1 Paper Size menu do the following e If your envelope size is displayed in the list select it and then press OK Go to step 8 e If your envelope size is not displayed in the list select New Custom Size gt OK ColorQube 8570 8870 Color Printer 71 User Guide Printing 6 At the Short Edge menu do the following e Ifthe correct short edge size is displayed as the current setup press OK Go to step 8 e Ifthe correct short edge size is not displayed select Change gt OK To enter a new short edge size use the Up and Down Arrow buttons to specify the envelope s short edge size and then press OK 7 At the Long Edge menu do the following e Ifthe correct long edge size is displayed as the current setup press OK Go to step 8 e If the correct
48. 180 264 VAC 47 63 Hz maximum allowable ENERGY STAR qualified printer excluding ColorQube 8570N printer Default times 1 minute Standby and 30 minutes Power Saver 182 ColorQube 8570 8870 Color Printer User Guide Printer Specifications Performance Specifications Resolution Maximum Resolution 2400 FinePoint Print Speed Maximum print speeds pages per minute for PostScript print quality modes Tray 1 Tray 2 3 40r5 Print Quality Mode 1 sided Auto 2 sided 1 sided Auto 2 sided Fast Color 20 ppm 18 ppm 40 ppm 31 ppm Standard 15 ppm 13 ppm 30 ppm 27 ppm Enhanced 10 ppm 9 ppm 20 ppm 19 ppm Photo 3 ppm 2 ppm 6 ppm 6 ppm Maximum print speeds in pages per minute for the PCL printer driver Tray 1 Tray 2 3 40r5 Print Quality Mode 1 sided Auto 2 sided 1 sided Auto 2 sided PCL Standard 10 ppm 9 ppm 20 ppm 19 ppm PCL Enhanced 6ppm 5 ppm 11 ppm 11 ppm ColorQube 8570 8870 Color Printer 183 User Guide Printer Specifications Controller Specifications Processor RISC CPU 1 GHz processor Memory Optional up to 2 GB DDR2 SDRAM Interfaces Ethernet 10Base T 100 1000Base TX Universal Serial Bus USB 2 0 184 ColorQube 8570 8870 Color Printer User Guide Regulatory Information This chapter includes e Basic Regulations on page 186 e Other Regulations on page 188 e Material Safety Data Sheets on page 189 ColorQube 8570 8870 Color
49. 2 Information POSS a c evul soe eopiare E nd a een eden Rn dnd ne Renee owed ee Rae en weens 23 Menu MOD i c5e 2e bs dina ii ian gee eneeoeeeeddmeneetedadadegadsdadeuadeaadaas 23 C nfig ration Pag cacanaa e eda Be bwea edie esei ninh EEEE EE EEEE TEENE S 23 Other Information Pages ccccascascnsa seas ai esausdeh eva se eteawa eek eesasdteeeonnsews 24 SCIMPIEPAGES bs discon tdsdnu su ord een eari aie E E EE EE wees EE EEE E EEEE EE 25 Mor Information sscisisscisnicaninincsssisosnsip Era s Ei aE EE EES RE 26 ColorQ be 8570 Prinlelcczecsincanseadscedesndedtdesededsdasedes TEE EE E a 26 ColorQube 8870 Pine cg iein nigel t t ti l e i h 27 Xerox SUPPO Centre sec ccrcadeeecoendiiessasabevs EREEREER AE SENER UREE eee taueaave 28 3 Installation and Setup Installation and Setup Overview cd ivcedudecvesdeddeden te ddadendeddedetsnkeiwiueweeadkans 30 Choosing a Connection Method 02 e cece eee eeee eect eee n eee eeeeeees 30 Connecting to a Network 2 cece eee ene ai iE eect nsec etn e eee eeeeeee 31 Connecting Directly Using USB cee cece een eee n ene e ne eeneens 31 Assigning the Printers IP Address cccascccasienecenederacacederedeceadadsvaeiseweteeaees 32 Automatically Assigning the IPv4 Address 0 cece eee eee ee ee eee tenet eens 32 Manually Assigning the IPv4 Address 0 e cece cece e eet e renee tence eeeenees 33 Configuring IPVO c2czccsecutete bc sorre rtan Eeoa oaa boeeed
50. 3 ColorQube 8570 8870 Color Printer 169 User Guide Troubleshooting Image Prints Too Light or Too Dark Probable Causes Solutions The selected print quality mode is not ideal for the print job Select the print quality mode that best matches the print job For details see Selecting a Print Quality Mode on page 165 The media type is set incorrectly in the printer driver or on the printer control panel When printing envelopes labels heavyweight stock or transparencies specify the appropriate media type and tray on the printer control panel before sending the print job from the printer driver The selected media is unsupported or is inappropriate for the print job Use Xerox approved media For details see Supported Paper Sizes and Weights on page 55 Transparency Images are Too Light or Too Dark Probable Causes Solutions The wrong paper type is selected in the driver Make sure Transparency is selected in the software application or in the printer driver The wrong paper type is selected for the source tray Verify that the Paper Type for the paper tray loaded with transparencies set to Transparency You are using an unsupported type of transparency Use only transparencies recommended for your printer Colors are Off or Wrong Probable Causes Solutions One or more of the ink loader slots contains the wrong color Check the ink in the ink l
51. 3 Insert the media into the tray For 1 sided printing insert the side to be printed faceup with the top of the page toward the front of the tray 8X70 092 A CAUTION There are separate fill lines inside the tray for various media Do not load the tray above the appropriate fill line Overloading the tray can cause jams 8X70 113 4 If needed adjust the paper guides to fit the media loaded in the tray 8X70 108 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides ColorQube 8570 8870 Color Printer 61 User Guide Printing 5 Insert the tray into the tray slot and push it completely into the printer 8X70 005 6 On the printer control panel a Select Paper Tray Setup and then press the OK button b Select the tray you are using Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type c Press OK Select the desired paper type and then press OK 62 ColorQube 8570 8870 Color Printer User Guide Printing Setting Paper Handling Options This section includes e Selecting the Tray 1 Mode on page 63 e Setting the Tray 1 Prompt on page 64 e Selecting the Tray 2 N Mode on page 65 Paper handling refers to how the printer determines which tray to use when it receives a print job and whether the printer control panel prompts you to specify the paper type and size when loading paper Selecting the Tray 1 Mode The Tr
52. 70 Color Printer 151 User Guide Troubleshooting 2 Lift up the paper guide behind the front door until it snaps into the up position then gently pull out any jammed paper 8X70 061 3 Check for any paper that might have misfed from a lower tray If you find any gently pull it up and out in the direction indicated by the arrow shown in the following illustration Confirm that all paper fragments have been removed Lower the paper guide 8X70 140 152 ColorQube 8570 8870 Color Printer User Guide Troubleshooting 4 Close the front door 8X70 014 5 If you did not find paper in the previous steps check exit door B For details see Jam at Exit Door B on page 149 6 If you did not find jammed paper in the previous steps and the control panel indicates there is still jammed paper check Tray 2 and any optional lower trays For details see Jam at Tray 2 on page 153 and Jam at Trays 3 4 or 5 on page 158 Jam at Tray 2 Note Use only paper of the approved type weight and size for the tray being used Print custom size paper from Tray 1 only To clear a jam from Tray 2 1 Pull the tray completely out of the printer 8X70 028 ColorQube 8570 8870 Color Printer 153 User Guide Troubleshooting 2 Remove the top sheet from the tray 8X70 022 3 Verify that the paper is loaded correctly in the tray Adjust the length and width paper guides a Length guide Press the sides then slide the guide u
53. 75 See also Safety on page 9 Troubleshooting video tutorials for your printer at ColorQube 8570 printer www xerox com office CQ8570docs ColorQube 8870 printer www xerox com office CQ8870docs ColorQube 8570 8870 Color Printer 143 User Guide Troubleshooting General Troubleshooting This section includes e Restarting the Printer on page 144 e Printer is Powered On But There is No Power on page 145 e Cannot Print to the Printer with a Network Connection on page 145 e Cannot Print to the Printer with a USB Connection on page 146 e Printing Takes Too Long on page 146 e Printer is Making Unusual Noises on page 147 e Date and Time are Incorrect on page 147 e Automatic 2 Sided Printing Prints 1 Sided on page 147 This section contains procedures to help you locate and resolve general problems with the printer Restarting the Printer Some problems can be resolved by simply restarting the printer To restart the printer using the Restart feature 1 On the printer control panel select Shut Down and then press OK 2 Select Restart Printer gt OK 3 Select Restart the printer NOW gt OK To restart the printer using Standard Shutdown 1 Close the printer doors 2 Turn off the printer using the power switch located at the back right side of the printer 3 Within 10 seconds after turning off the printer select Standard Shutdown on the printer control panel 4 After the power down process completes wait 30 seconds
54. Clean the paper release blade For details see Cleaning the Paper Release Blade on page 121 You are printing 2 sided manually using paper that e When printing 2 sided select the 2nd Side has already been printed on one side and you did not option on the printer control panel and in the select 2nd Side as the paper type printer driver For details see Printing a 2 Sided Document Manually on page 95 e Clean ink smears by running the Remove Print Smears procedure For details see Removing Print Smears on page 172 168 ColorQube 8570 8870 Color Printer User Guide Troubleshooting Predominant Light Stripes Ink Missing from Print l MNU y Probable Causes Solutions There is dirt or debris in the exit door area The printhead needs to be cleaned Open the exit door and remove debris from the paper exit area For details see Cleaning the Paper Release Blade on page 121 Run the Eliminate Light Stripes procedure For details see Eliminating Light Stripes on page 172 Random Light Stripes XEROX Light Stripes Test E fl SSS Probable Causes Solutions One of the printhead ink jets is malfunctioning e Run the Eliminate Light Stripes procedure For details see Eliminating Light Stripes on page 172 e Select the Jet Substitution Mode to substitute a jet for the malfunctioning jet causing the light stripe For details see Substituting an Ink Jet on page 17
55. Features From the next pull down menu select Paper Output From the Paper list select Covers Select the covers option from the list Front Only or Front and Back Select the source tray and then click OK Select other desired options and then click Print to send the print job ColorQube 8570 8870 Color Printer User Guide Printing Printing Watermarks A watermark is additional text that can be printed across one or more pages For example terms like Draft and Confidential which you might stamp on a page before distribution can be inserted as a watermark Some Windows printer drivers allow you to Create and edit watermark text color location and angle Place a watermark on either the first page or every page of a document Print a watermark in the foreground or background or blend with the print job Use a graphic for the watermark Use a time stamp for the watermark Note Not all applications support watermark printing Printing Watermarks in a Supported Driver Printing Watermarks in Windows XP SP1 or Later 1 In the application you are printing from open the Print dialog box select your printer and then open the printer driver settings Select the Layout Watermark tab To use an existing watermark select it from the Watermark drop down list To edit an existing watermark first select it from the Watermark list and then select Edit from the list to open the Watermark Editor dialog box For
56. Macintosh or UNIX environments e JavaScript must be enabled in the Web browser If JavaScript is disabled a warning message appears and the pages do not function properly e TCP IP and HTTP must be enabled in the printer Accessing CentreWare IS 1 Make sure your printer is turned on 2 Launch your computer s Web browser and then type your printer s IP address in the Address field Do not include www before the address Type the address separating the groups of numbers by periods For details on using CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS online help ColorQube 8570 8870 Color Printer 39 User Guide Installation and Setup Finding the Printer s IP Address The printer s IP address is required to use CentreWare IS If you do not know the IP address print the Configuration page or locate the address on the printer control panel menu To print the Configuration page 1 On the printer control panel select Information and then press the OK button 2 Select Information Pages gt OK 3 Select Configuration Page gt OK To view the IP address from the printer control panel 1 On the printer control panel select Information and then press the OK button 2 Select Printer Identification gt OK 3 To view the IP address select whichever applies e TCP IPv4 Address e TCP IPv6 Addresses 40 ColorQube 8570 8870 Color Printer User Guide Installation and Setup I
57. Note Each color sampler page prints a multiple page chart To stop printing before all pages of a chart are printed press the Cancel button on the control panel See also Using Color Corrections on page 102 ColorQube 8570 8870 Color Printer 167 User Guide Troubleshooting Troubleshooting Print Quality Problems This section includes e Nothing Prints or Pages are Blank on page 168 e Ink or Debris on the Page on page 168 e Predominant Light Stripes Ink Missing from Print on page 169 Random Light Stripes on page 169 Image Prints Too Light or Too Dark on page 170 Transparency Images are Too Light or Too Dark on page 170 Colors are Off or Wrong on page 170 PANTONE Colors Do Not Match on page 171 Nothing Prints or Pages are Blank Probable Causes Solutions The media type set in the printer driver does not Load the correct media in the printer and set the type match the media loaded in the printer at the printer control panel For details see Loading Media on page 56 Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper or other media but not transparencies and replace it in the tray Media is not set properly in the tray Remove the media tap it to straighten it out return it into the tray and then realign the media guides Ink or Debris on the Page Probable Causes Solutions The paper release blade needs cleaning
58. Note If print quality problems exist or your job did not print access PhaserSMART Technical Support through CentreWare IS See the following instructions for details To access PhaserSMART Technical Support 1 2 3 4 Launch your Web browser Type the printer s IP address in the browser s Address field Select Support Click the PhaserSMART Diagnostic Tool link to access PhaserSMART ColorQube 8570 8870 Color Printer 45 User Guide Installation and Setup Installing the Printer When Using CUPS as the Print Spooler When using CUPS as the print spooler you need to add the printer s PPD file to the usr share cups model Xerox directory To install the PPD file 1 Dm ees Me Ih Go to the applicable Web page for your printer e ColorQube 8570 printer www xerox com office CQ857Odrivers e ColorQube 8870 printer www xerox com office CQ887Odrivers From the Operating System drop down menu select UNIX and then click Go Click the PPD Files using CUPS Printing Services link Click the Start button to begin downloading In your browser click the README link and then follow the installation instructions Installing Other Drivers Other available drivers include the Xerox Mobile Express Driver the PCL5c printer driver for Windows and driver versions for different Windows operating systems such as Windows Vista x64 These drivers can be downloaded from the Web To install other drivers 1 46 Insert
59. Panel gt Hardware and Sound gt Printers e For Windows Server 2003 click Start gt Settings gt Printers e For Windows Server 2008 click Start gt Settings gt Printers In the list of printers right click the name of your printer and select Printing Preferences Select the Advanced tab Under Advanced Settings click the plus sign to the left of the Driver Defaults folder to expand the options Under Earth Smart Settings click Setup In the Earth Smart Settings dialog box select the Hide Earth Smart Settings Button to disable selecting Earth Smart features To enable selecting the features clear the check box Click OK ColorQube 8570 8870 Color Printer User Guide Printing Printing on Both Sides of the Paper This section includes e Automatic 2 Sided Printing Guidelines on page 93 e Binding Edge Options on page 94 e Printing a 2 Sided Document Automatically on page 94 e Printing a 2 Sided Document Manually on page 95 Automatic 2 sided printing is available from all trays in the ColorQube 8870 printer and in ColorQube 8570 printer configurations with the automatic 2 sided printing option Automatic 2 Sided Printing Guidelines e Before printing a 2 sided document automatically verify that the paper is a supported size and type for the tray For a list of supported paper sizes see Supported Media on page 53 e Fora list of paper types and weights that can be used for automatic 2 sided printing print the
60. Printer 185 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radi
61. Xerox ColorQube 8570 8870 Color Printer Xerox ColorQube 85 0 88 0 User Guide Guide d utilisation Italiano Guida dell utente Svenska Anv ndarhandbok Pycckn PYKOBOACTBO NONb30BATENA Deutsch Benutzerhandbuch Dansk Betjeningsvejledning T rk e Kullan c K lavuzu Espa ol Gu a del usuario e tina U ivatelsk p ru ka EMnvik Eyyerp to yp otn Portugu s Guia do usu rio Polski Przewodnik u ytkownika Nederlands Gebruikershandleiding Magyar Felhaszn l i tmutat Xerox 2010 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc Xerox CentreWare PrintingScout Walk Up ColorQube Global Print Driver Mobile Express Driver and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United
62. You can also select short edge as the binding edge X Bind on Top Edge Flip on Short Edge CTA Bind on Side Edge Flip on Short Edge Printing a 2 Sided Document Automatically 1 Insert paper in the tray e If you are using Tray 1 Insert side one faceup with the bottom of the page entering the printer first gt Bind on Top Edge Flip on Long Edge 94 ColorQube 8570 8870 Color Printer User Guide 8X70 106 Printing e If you are using Tray 2 3 4 or 5 Insert side one facedown with the top of the page toward the back of the tray y VARANN NEA A A4 A 8X70 093 2 Inthe printer driver select automatic 2 sided printing In Windows In the Paper Output tab select an option under 2 Sided Printing e 2 Sided Print e 2 Sided Print Flip on Short Edge In Macintosh OS X version 10 3 or higher a From the pull down menu select Xerox Features b From the next pull down menu select Paper Output c From the 2 Sided Printing list select 2 Sided Print or 2 Sided Print Flip on Short Edge See also Loading Paper in Tray 1 on page 56 Loading Paper in Tray 2 3 4 or 5 on page 59 Printing a 2 Sided Document Manually You can manually print on both sides of the paper when you are using paper types that are either too small or too heavy for automatic 2 sided printing If your printer does not support automatic 2 sided printing manual 2 sided printing is available from Tray 1
63. abling IPv6 IPv6 can be enabled or disabled independently of IPv4 Note If you disable both IPv4 and IPv6 you will lose your connection to the printer For information on restoring the default TCP IP settings see Resetting the TCP IP Configuration on page 38 To enable or disable IPv6 use one of the following options e The printer control panel e CentreWare IS Enabling IPv6 Using the Control Panel 1 On the printer control panel select Printer Setup and then press the OK button Select Connection Setup gt OK Select Network Setup gt OK Select TCP IPv6 Setup gt OK At IPv6 press OK to switch between On and Off oh eee Enabling IPv6 Using CentreWare IS Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left select the Protocols folder then click TCP IP Click the TCP IP v6 button Select the TCP IP v6 Enabled check box to enable TCP IP v6 At the bottom of the page click the Save Changes button OM SN SS 34 ColorQube 8570 8870 Color Printer User Guide Installation and Setup Setting the Interface ID Your IPv6 enabled printer has one interface with multiple addresses The Interface ID is the part of the address after the prefix The printer uses the Interface ID when assigning both the Link Local address and automatic addresses that use router supplied prefixes It is not
64. age may vary outside these areas please contact your local representative for details ColorQube 8570 8870 Color Printer 135 User Guide Maintenance Recycling Supplies For information on Xerox supplies recycling programs go to e ColorQube 8570 printer www xerox com gwa e ColorQube 8870 printer www xerox com gwa 136 ColorQube 8570 8870 Color Printer User Guide Maintenance Moving and Repacking the Printer This section includes e Precautions for Moving the Printer on page 137 e Moving the Printer Within the Office on page 138 e Preparing the Printer for Shipping on page 139 A CAUTION Parts of the printer are hot To avoid damage to the printer allow the ink to solidify and the printhead to cool To cool the printer quickly run the Shutdown for Moving Printer procedure on the printer control panel The Shutdown for Moving Printer routine requires that you remove the maintenance kit and waste tray For details see Preparing the Printer for Shipping on page 139 Precautions for Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer e Keep the printer level Tilting the printer can cause the ink to spill inside e Use the Shutdown for Moving Printer option on the printer control panel for best results For details see Moving the Printer Within the Office on page 138 e Always allow the printer to cool before it is moved to avoid ink spills that can damage the printer A WARNING
65. age of your system s custom features and genuine Adobe PostScript Default printer driver Windows PCL5c Driver Web only The Printer Command Language driver can be used for applications requiring PCL ColorQube 8570 8870 Color Printer 41 User Guide Installation and Setup Printer Driver Source Description Xerox Global Print Driver CD DVD and Web This driver enables printing from a PC to any Windows Xerox PostScript enabled printer It configures itself for your individual printer upon installation Xerox Mobile Express Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Mac OS X version 10 3 or higher CD DVD and Web This driver enables printing from a Mac OS X Driver version 10 3 or higher operating system UNIX PostScript Driver Web only This driver enables printing from a UNIX or Linux operating system Installing the Printer Driver for Windows These instructions are for installing the PostScript driver from the Software and Documentation disc that came with your printer For installing the Windows PCL5 printer driver see Installing Other Drivers on page 46 1 Insert the disc into the computer s CD or DVD drive If the installer does not launch do the following a Click Start and then clic
66. ance procedure that is not specifically described in the documentation supplied with your printer e Do not use aerosol cleaners Clean the printer with a dry lint free cloth only unless otherwise specified e Donot burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to e ColorQube 8570 printer www xerox com gwa e ColorQube 8870 printer www xerox com gwa See also Maintenance and Cleaning on page 120 14 ColorQube 8570 8870 Color Printer User Guide Safety Printer Symbols Symbol Description Warning or Caution Ignoring this warning could cause serious injury or even death Ignoring this caution could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Avoid pinching fingers in the printer Use caution to avoid personal injury Allow 30 minutes for the printer to cool down before moving or packing it z e amp D 2 2 Ww ColorQube 8570 8870 Color Printer 15 User Guide Safety 16 ColorQube 8570 8870 Color Printer User Guide Features This chapter includes Parts of the Printer on page 18 Printer Configurations and Options on page 21 Information Pages on page 23 More Information on page 26 ColorQube 8570 8870 Color Printer User Guide 17 Features Parts of the Printer This section includes e Right Front View on page 18 e Right Side View on page 19 e
67. ation and Setup Manually Assigning an IPv6 Address A manually entered IPv6 address is used in addition to any other IPv6 addresses To create a manual address enter the IPv6 address and prefix length in the fields provided in CentreWare IS To manually set the IPv6 address use one of the following options The printer control panel CentreWare IS Setting the IPv6 Address Using the Control Panel a Oy wn ee iN On the printer control panel select Printer Setup and then press the OK button Select Connection Setup gt OK Select Network Setup gt OK Select TCP IPv6 Setup gt OK Select Manual Address and then press OK to turn manual addressing on Press the Down Arrow button to select Manual Address and then press OK To set the address a Use the Up Arrow and Down Arrow buttons to set the first number then press OK to set the number b Continue setting individual numbers pressing OK after setting each one When you get to the end of the address press OK to return to the menu Setting the IPv6 Address Using CentreWare IS OE we N Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left expand the Protocols folder then click TCP IP Click the TCP IP v6 button In the Manual Address Assignment field select the Use this address check box and then type the address in the field pr
68. ay 1 loading paper in 56 printing envelopes from 71 printing glossy paper from 77 printing labels from 74 printing on prepunched paper from 79 printing transparencies from 67 setting mode for 63 ColorQube 8570 8870 Color Printer 199 User Guide Index setting prompt for 64 using for manual feed printing 58 Tray 1 prompt 64 tray dimensions 180 tray locations 18 tray modes setting for Tray 1 63 setting for Trays 2 5 65 tray selection mode 63 Trays 2 5 loading paper in 59 printing envelopes from 72 printing glossy paper from 78 printing labels from 75 printing on prepunched paper from 80 printing transparencies from 68 setting mode for 65 troubleshooting 143 automatic 2 sided printing 147 blank pages 168 color 166 170 general printer problems 144 ink smudges or smears 168 light or white stripes in print 172 missing or faulty ink jets 173 multiple sheets fed together 162 network printing 145 PANTONE color 171 paper jam message that stays on 163 paper jams 149 162 163 power problems 145 predominant white or light stripes through prints 169 print smears 172 printer date and time 147 printer noises 147 print quality problems 164 168 prints that are too light or too dark 170 random light stripes in prints 169 slow printing 146 transparency images 170 USB connection problems 146 Troubleshooting Print Quality Page 24 printing 164 troubleshooting tools PhaserSMART 176
69. ay 1 Mode setting specifies e How Tray 1 paper type and size are determined for print jobs when you load paper in the tray e Whether or not Tray 1 is used automatically for print jobs when it contains paper Tray 1 Mode Setting Description Permanent Paper size and type are set from the control panel using the Paper Tray Setup gt Tray 1 Paper menu Tray 1 is not automatically used whenever it has paper and no other tray is specifically selected by the print job Static Same as Permanent plus paper size and type can be set when paper is inserted into Tray 1 if e The Tray 1 Prompt is not set to None e Anerror message on the control panel instructs you to load paper Dynamic default Same as Static plus the paper size and type can be set by the first print job that uses the tray after paper has been loaded The size and type are determined by the settings in the print job Automatic Same as Dynamic plus the printer will print from Tray 1 when paper is loaded unless a different tray is specified by the print job Set tray modes from the printer control panel or from CentreWare IS To set the Tray 1 Mode from the control panel 1 On the printer control panel select Paper Tray Setup and then press the OK button 2 Select Tray 1 Mode gt OK 3 Use the Up and Down Arrow buttons to make a selection and then press OK 4 To exit the menu press the Back button until you return to the main menu ColorQube 857
70. cial Job Types cece ccc cece cence nnn eee cence eect EEEE eens 113 Sending Secure Proof Personal Print or Saved Print Jobs 20 e cece eee 113 Sending Print With JODS io scet eser erresta eines ce dieelite declan ea oneal a donee aid EE eae 115 Printing or Deleting Secure Print Jobs 0 cece cece cence eee r nen e een e ence 116 Printing or Deleting Proof Print Jobs 0 cc cece ccc eee ete eee nee e een eene 116 Printing or Deleting Personal Print Jobs 0 cece cece cee cence eee nen een eens 117 Printing or Deleting Saved JODS c 005ssadnsesaceyineeeads sepa dssad eeaa seas dees sae sae 117 ColorQube 8570 8870 Color Printer 5 User Guide Contents 5 Maintenance Maintenance and Cleaning 0 ccc cece eee nnn e enn nent nen ne en eens 120 General Precautions c 12 ee0nen2 cerere da nedeneauaehoaeie see labsieetan bb eeed weak 120 Cleaning the Printer sssseciiriciedsicucuodrininiadr niinniin ent dece euieee uae 121 Usage COUNETS s icccncccnndonnnnegandedantd Enr EE EEE E EEE E 126 Routine Maintenance 6 ccc cece eee n ene n ene e nee ene eenaes 127 Ordering Supplies s ccccncnaraacnandgnardeandinedinndinbeda RE EOTS NET TIOE ESES 134 Locating the Printer Serial Number 0 0 e cece cece cee tence n nee ee en eens 134 CONSUIMGOIES 1 5 semeen onn E E I I E TEE tink Reta ET A nici nen Repian 134 Routine Maintenance Items 0 cece cece eee e ne
71. ctly from the computer to the printer The printers USB Port setting is not enabled Enable the printer s USB port 1 On the printer control panel select Printer Setup and then press the OK button 2 Select Connection Setup gt OK Select USB Setup gt OK Select USB Port If it is set to Off press the OK button to set it to On The wrong kind of cable is being used or the cable is too long Use an A B USB 2 0 cable The length of the USB cable should not exceed 5 meters 16 4 feet For details see the Installation Guide that came packaged with your printer The USB cable is defective or damaged Connect the USB cable to another computer that is working properly and then try to print a document from that computer If the document does not print the USB cable may be defective or damaged Replace the USB cable with one that works Printing Takes Too Long Probable Cause Solutions The printer is set to a slower printing mode for example for printing on heavyweight stock or transparencies It takes more time to print on certain types of special media Make sure that the media type is set properly in the driver and at the printer control panel The printer is in Power Saver mode Wait It takes time for printing to start in when the printer is coming out of Power Saver mode The way the printer was installed on the network may be an issue Determine if a print spooler or a comp
72. d creep gutter and scaling settings Click OK Click Print to send the print job ColorQube 8570 8870 Color Printer 99 User Guide Printing Enlarging and Reducing Pages This section includes e Scaling by Output Page Size on page 100 e Scaling by Percentage of Original on page 101 You can reduce or enlarge your page images when they are printed by selecting a scaling value or output page size different from the original The scaling default No Scaling is 100 on output paper the same size as the original page When scaling you can choose to print the page image on paper smaller or larger than the original and have the printer driver automatically reduce or enlarge the page image to fit the output paper Or you can print on paper the same size as the original but change the scaling as shown in the following example XEROX XEROX XEROX 50 100 200 Scaling by Output Page Size To scale pages from a supported printer driver in Windows 1 Inthe application you are printing from open the Print dialog box select your printer and then open the driver settings 2 Inthe Paper Output tab click the arrow button to the right of the Paper summary section and select Other Size In the Output Paper Size field of the Paper Size dialog box select the new page size to print to In the Scale Options section select Automatically Scale and if desired select how you want the image positione
73. d on the page Center Bottom Top etc 5 Click OK 6 Select other driver options as desired click OK and then send the print job 100 ColorQube 8570 8870 Color Printer User Guide Printing To scale pages in Macintosh OS X version 10 3 or higher 1 oe ws In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Paper Handling Select the Scale to fit paper size check box From the Destination Paper Size list select the paper size to print to Select any other desired options and then click Print to send the print job Scaling by Percentage of Original To scale pages from a supported printer driver in Windows 1 oy Se In the application you are printing from open the Print dialog box select your printer and then open the printer driver settings In the Paper Output tab click the arrow button to the right of the Paper summary section and select Other Size In the Scale Options section select Manually Scale In the percentage box below the page image on the right type the desired percentage Click OK Select other driver options as desired click OK then send the print job ColorQube 8570 8870 Color Printer 101 User Guide Printing Using Color Corrections This section includes Using Color by Words on page 102 Selecting Color Correction on page 103 Adjusting Color Correction on page 103 Making Custo
74. de of the printer to lift it Move the printer separately from any optional feeder trays 138 ColorQube 8570 8870 Color Printer User Guide Maintenance Preparing the Printer for Shipping This section includes e Removing the Maintenance Kit and Waste Tray on page 139 e Turning Off the Printer on page 141 e Packing the Printer on page 141 Before shipping the printer 1 Remove the maintenance kit and waste tray 2 Turn off the printer 3 Pack the printer Removing the Maintenance Kit and Waste Tray Before turning off the printer remove the maintenance kit and waste tray 1 Open side door D 8X70 034 2 Remove the maintenance kit labeled A and place it in a plastic bag for storage 8X70 032 ColorQube 8570 8870 Color Printer 139 User Guide Maintenance 3 Remove the waste tray labeled B from the waste tray slot 8X70 035 A WARNING The waste tray may be hot handle it carefully 4 Empty the waste ink Slightly twist the tray to dislodge the ink Place the tray in a plastic bag for storage S 8X70 036 A CAUTION Shipping the printer with the maintenance kit and waste tray installed can damage the printer 5 Close the printer doors 140 ColorQube 8570 8870 Color Printer User Guide Maintenance Turning Off the Printer 1 Press the power switch located behind I O door E on the rear right side of the printer to turn it off 8X70 031 2 Wi
75. dependent on the quality and construction of the envelopes Use only paper envelopes specified for use with your printer For details see Supported Paper Sizes and Weights on page 55 Maintain constant temperatures and relative humidity where envelopes are stored and used Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of the envelopes Do not use envelopes with windows or clasps Use envelopes with diagonal seams not side seams S isis 8X70 088 8X70 089 A CAUTION Never use envelopes with windows or metal clasps they can damage the printer 70 Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details ColorQube 8570 8870 Color Printer User Guide Printing Printing on Envelopes from Tray 1 1 Open Tray 1 and its tray extension For details see Loading Paper in Tray 1 on page 56 2 Insert no more than
76. ding clear the Enable Information Forwarding check box and then click Close 9 Register your printer or click Close A test page will print confirming the installation See also Online Support Assistant at ColorQube 8570 printer www xerox com office CQ85 70support ColorQube 8870 printer www xerox com office CQ88 70support Installing the Printer Driver for Macintosh OS X This section includes e Installing the Printer for Macintosh OS X Version 10 3 on page 43 e Installing the Printer for Macintosh OS X Version 10 4 and 10 5 on page 44 For networking you can set up your printer using Bonjour Rendezvous or connect using your printer s IP address for an LPD LPR connection for Macintosh OS X version 10 3 or higher For a non network printer connect using USB For details see USB Connection on page 44 See also Online Support Assistant at ColorQube 8570 printer www xerox com office CQ85 70support ColorQube 8870 printer www xerox com office CQ88 70support Installing the Printer for Macintosh OS X Version 10 3 Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation disc 1 Insert the disc into your computer s CD or DVD drive and run the installation package 2 After installing the printer driver open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Confirm that the first dr
77. driver tabs See Print Options for Windows on page 87 for specific printing options Click OK to save your selections Send the print job The following table lists specific printing options for the PostScript and PCL drivers For details click the Help button in the printer driver to view the online help 86 ColorQube 8570 8870 Color Printer User Guide Printing Print Options for Windows Driver Tab Printing Options Paper Output Job Type all except Normal Print require the optional printer hard drive Normal Print Proof Print Saved Print Secure Print Personal Print Personal Saved Print Print With requires network connection Paper e Other Size Output Paper Size Scale Options Original Document Size Original Document Orientation e Other Type Select from a list of paper types e Select By Tray Select the tray to print from e Advanced Paper Selection Paper in the Trays requires network connection Paper Tray Paper Size Output Paper Type e Separators Location in print job and source tray to use e Covers Location in print job and source tray to use 2 Sided Printing 1 Sided Print 2 Sided Print 2 Sided Print Flip on Short Edge Print Quality PostScript driver only Automatic Fast Color Standard Enhanced Photo Color Options PostSCript driver e Color correction Automatic Color Recommended Vivid Color Black and White Color Adjustments color correction methods e Print Se
78. e control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam For many error and status messages the control panel Help provides additional information For details see Control Panel Help on page 175 Control Panel Help When an error or status message displays on the control panel to view additional information about the message press the Help button The Help button is labeled with a question mark symbol 8X70 105 Most of the control panel menu items also have associated help text that describes the menu item To view the help text for a menu item use the up and down arrow buttons to select the menu item and then press the Help button on the control panel ColorQube 8570 8870 Color Printer 175 User Guide Troubleshooting PrintingScout Alerts PrintingScout is a utility installed with your Xerox printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention In the PrintingScout dialog box click the alert to view instructions explaining how to fix the problem Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve printer
79. e eee e enn eenaes 135 Customer Replaceable Parts 00 c cece ence ence ence ence ene n ene ee en ne enes 135 When to Order Supplies 0 ccc ccc cence cence eee E en TETEE 135 Recycling Suppli S ii cce co ee ceeaneke keen ieee wee od orie bine E C 136 Moving and Repacking the Printer 0 cece cece eee cence nen eee enn eneeeees 137 Precautions for Moving the Printer 0 cece cece cece eee e nee e erreren 137 Moving the Printer Within the Office 0 c ccc cee cence rreren renren 138 Preparing the Printer for Shipping 0 ec cece cece rens e ence ence neees 139 6 Troubleshooting General Troubleshooting 0 0 e ccc cence teen nnn nnn eee enn eee eens 144 Restarting the Printer reroreossonoreroo d itana C Ea EE E aidan T Metele Rianne E a 144 Printer is Powered On But There is No Power 0c cece een cence ene eee ee eens 145 Cannot Print to the Printer with a Network Connection 0c e cece eens 145 Cannot Print to the Printer with a USB Connection 2 00 e ccc e eee e ene eee 146 Printing Takes Tog LONG 2 66 40 ceccdw rd eneuew ede dbebe be Nab edhe dee EE ec T 146 Printer is Making Unusual Noises 0 cece cece ernen renns rererere 147 Date and Time are Incorrect 00 e een e een e eee eenens 147 Automatic 2 Sided Printing Prints 1 Sided 2 0 ccc cece cence nee e eens 147 Paper Jams iceren t
80. e in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also Ordering Supplies on page 134 ColorQube 8570 8870 Color Printer 53 User Guide Printing General Media Loading Guidelines Follow these guidelines when loading paper and media in the trays Use only recommended transparencies print quality may vary with other transparencies Do not print on sheets of label stock that have labels removed Do not print CD labels with this printer Use only paper envelopes Print envelopes 1 sided only Do not overload the paper trays Adjust the paper guides to fit the media size See also Printing on Transparencies on page 66 Printing on Envelopes on page 70 Printing on Labels on page 74 Printing on Glossy Paper on page 77 Printing on Custom size Paper on page 83 Media That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Do not use the following 54 Rough or porous media Plastic media other than supported transparencies Paper with cutouts or perforations Paper with a prepunched hole in the center of the short edge Paper with staples attached Envelopes with windows clasps of any type side seams or adhesives with release strips ColorQube 8570 8870 Color Printer User Guide Printing Paper
81. ect the desired options e Select to print the watermark in the background foreground or to blend it with the job e Select to print the watermark on all pages or on only the first page Click Print to send the print job ColorQube 8570 8870 Color Printer User Guide Printing Printing Mirror Images You can print pages as a mirror image flips images horizontally on pages when printed Printing Mirror Images in a Supported Driver Notes e The Mirror Images feature also prints any text on the selected pages in reverse e The Mirror Images option is available in the PostScript driver only Printing Mirror Images in Windows XP SP1 or Later 1 Inthe application you are printing from open the Print dialog box select your PostScript printer driver and then open the printer driver settings Select the Advanced tab 3 Under Document Options click the plus sign next to Image Options to expand it Click Mirrored Output to activate the options list and then select Yes Note When finished printing change the Mirrored Output setting back to No so that future print jobs do not print as mirrored ColorQube 8570 8870 Color Printer 111 User Guide Printing Printing Mirror Images in Macintosh OS X Version 10 3 or Higher 1 112 In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xero
82. ected correctly and turned on 2 Install software drivers and utilities The software installation procedure depends on your connection type network or USB 3 Configure the software Choosing a Connection Method You can connect to your printer over a network using an Ethernet cable or directly using a USB cable Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet and USB cables are not included with your printer and must be purchased separately Printing the Connection Setup Page Your printer comes with a Connection Setup information page which includes illustrations to help you with setup The Connection Setup page is set to print the first time the printer is turned on if there is paper in one of the trays If you need to print the page again use the following instructions To print the Connection Setup page 1 Plug in the printer turn it on then let it warm up 2 On the printer control panel select Printer Setup and then press the OK button 3 Select Connection Setup gt OK 4 Select Connection Setup Page gt OK Note For more connection information and illustrations refer to the Installation Guide that came packaged with your printer 30 ColorQube 8570 8870 Color Printer User Guide Installation and Setup Connecting to a Network If your computer is connected to an office network or a home network whether a hard wired con
83. ection includes e Clearing Paper Jams on page 149 e Minimizing Paper Jams on page 162 e Troubleshooting Paper Jams on page 162 Clearing Paper Jams This section includes e Jam at Exit Door B on page 149 e Jam at Front Door A on page 151 e Jam at Tray 2 on page 153 e Jam at Trays 3 4 or 5 on page 158 See also Operational Safety on page 12 Printer Symbols on page 15 Jam at Exit Door B To clear a jam at the exit 1 Open exit door B Troubleshooting 8X70 016 ColorQube 8570 8870 Color Printer User Guide 149 Troubleshooting 2 Pull the jammed paper slowly out of the printer Confirm that all paper fragments have been removed 8X70 017 3 If you did not find paper in step 2 lift up the paper guides 8X70 042 4 Remove any jammed paper 8X70 065 150 ColorQube 8570 8870 Color Printer User Guide Troubleshooting 5 Close the exit door 8X70 018 6 If you did not find paper in the previous steps check the front door For details see Jam at Front Door A on page 151 7 If you did not find jammed paper in the previous steps check the rest of the trays starting with Tray 2 For details see Jam at Tray 2 on page 153 and Jam at Trays 3 4 or 5 on page 158 Jam at Front Door A To clear a jam at the front door 1 Pull up the latch on the front of the printer to open front door A 8X70 012 ColorQube 8570 88
84. eesdeeedestiesedesein 34 Resetting the TCP IP COnrigurquOn c lt ciiacadenawecaandeee alnn se ee dalnn akiennn a inien meen 38 ColorQube 8570 8870 Color Printer 3 User Guide Contents 4 Using CentreWare Internet Services 2 cece eee eee e eee een ee eee ne eene renee 39 Accessing CentreWare IS e 2cecccesdetisesd edt taoesesadagcde sadaaeeegedaauea gaia 39 Finding the Printers IP AGCESS cu cdesuadavesdeddavadardpeeddaxdayaiiaiaseiasedeawiilon 40 Installing the SOMWGle in6hdacedassasamascsastansendnenesesete masse seed een see 41 Operating System Requirements 2 cece eee eee eee een eee tent eee eeeeee 41 Available Printer Driver Ss ai criewnwenintnnivnahwnn Ke Rn EE EEEE EES 41 Installing the Printer Driver for Windows 0 cece eee cette e eee een een eneee 42 Installing the Printer Driver for Macintosh OS X 0 cece eee eee ence eee teen ences 43 Installing the Printer Driver for UNIX Linux 00 cece cece cence eee eee ences 45 Installing Other DriVers sien iniienainig mare dnd einurn needa a EE EREE EEN EEEE EEEE 46 Installing Xerox Support Centre ccc s0555000seessseeseeednse beens eaeiorwesewiernenenews 47 Power Saver Settings 550d nivdun miguecunenswmunwunsumngat ete ied kak maid ke keednid kakiwew eters 48 Power Saver Mode rrei pp asawawnn nian tee newanaae NEREA EEEE EEEE anaheim 48 Fast Resme orcos eoriet st tes Esee EEEE REECE ESEO T EERO RE RENEE UR ENEIDE EAER 49 Prin
85. elect the type of jobs to display in the list Select the Personal Saved or Shared Saved jobs to be printed with the current job then click the green arrow button to add the jobs to the Final Job list on the right To change the order in which the jobs print in the Final Job list select a job to be moved and then click the up or down arrow buttons below the list as needed To remove a job from the list select it and then click the red X button below the list Click OK Select any other desired settings and then send the print job Sending Print With Jobs in Macintosh OS X Version 10 3 or higher 1 u DUN In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu select Paper Output From the Job Type list select Print With If any of the saved jobs are Personal Saved jobs you must enter the 4 digit passcode you used when you saved the jobs to the printer Click OK In the Saved Jobs list that displays select the type or types of jobs to select from The list of jobs displays in the top box In the top list select a job to be printed with the current job then click the down arrow button to move the job to the Final Job list To change the order in which the jobs print in the Final Job list select the job to be moved and then click the up or down arrow buttons below the list as needed To
86. ement This is the default setting Always for all configuration options stateful Stateful DHCPv6 is always attempted and router flags related to how to perform DHCP are ignored Configuration options and an IPv6 address will be accepted if DHCPVv6 is successful Always for all configuration options except address stateless Stateless DHCPv6 is always attempted and router flags related to how to perform DHCP will be ignored Configuration options will be accepted if DHCPv6 is successful but no IPv6 address will be assigned Never DHCPv6 is not used even if directed to do so by a router Setting DHCPv6 Options Using the Control Panel wow Se NS On the printer control panel select Printer Setup and then press the OK button Select Connection Setup gt OK Select Network Setup gt OK Select TCP IPv6 Setup gt OK Select DHCPv6 Mode gt OK Select the DHCPv6 option Router Stateful Stateless or Never Press OK Setting DHCPv6 Options Using CentreWare IS Sco ore N a 36 Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left expand the Protocols folder then click TCP IP Click the TCP IP v6 button In the DHCPv6 section select deselect the desired DHCPv6 options At the bottom of the page click the Save Changes button ColorQube 8570 8870 Color Printer User Guide Install
87. en you print it at the printer or click the arrow button and select a name from the list or select Use Document Name to have the printer use the document file name as the job identifier e Personal Print Your user name is displayed below the Job Type field as it will appear on the printer control panel when you print your job e Saved Job In the Saved Job dialog box select the type of saved job and do the following e Shared Job In the Job Name field either enter a name to identify the job or select Use Document Name from the list e Personal Job In the Job Name field either enter a name to identify the job or select Use Document Name from the list In the Passcode and Confirm Passcode fields enter the 4 digit code to use when you print the job 4 Click OK 5 Select any other desired settings and then send the print job It will be stored in the printer s hard drive and will not print until you select to print it at the printer control panel or from CentreWare IS Setting Up a Special Print Job in Macintosh OS X Version 10 3 or Higher 1 Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer 2 From the pull down menu select Xerox Features 3 From the next pull down menu select Paper Output From the Job Type list select the type of job and then do the following e For a Secure Print enter a 4 digit number ranging from 0000 through 9999 in the Passcode field
88. enet ecenndepecsdobereuebncneacecebeeaceeseee seuyeeseaeee ieee eae 149 Clearing Paper JAS eeso oser nE ATEEK EAE cians TE TEE E RERE E TTA 149 Minimizing Paper JOMS 0 c cece cece ence en AEEA NENEA 162 Troubleshooting Paper Jams 0 e cece cece eee n nee teen eee e ee ennes 162 Print Quality Problems 00 ccc cece cece ence n eee TERETE E nen TOEN aE 164 Controlling the Quality of Your Prints 0 0 cece cece cece eee eee erren 164 Printing the Troubleshooting Print Quality Page 0 ccc cee cece nee eens 164 Selecting a Print Quality Mode 0 ccc ccc ccc cence e nee n nnn ene eennes 165 Adjusting Color orare s EATE a asic ark 6 8 aie eset anu ete et nnn ce and EE AAEE nnn 166 Troubleshooting Print Quality Problems 00 c cee cece ence ee eee eens 168 REMOVING Print SMES aisiaceinieeicieencveieseraveie manele nI Ar ERREEN EEEE EE 172 Eliminating Light Stripes 0 ccc cece nee rererere renren 172 Substituting an Ink Jet 0 0 ccc cence a ene e aa en ene eeene eens 173 Getting Helper ercressssini acess we nemei i deed sedate eeasheasaeaaaas 175 Control Panel Messages irer resiti ccc ccc cece ec teec ene n een enn e nen e ne ee tenes 175 PLATINGS COUE Alerts orrea e EE tuna eaniealene area E AREA 176 Online Support Assistant 0 ccc renren renren eee een n renren 176 Web CIA 253 nporctwl ciel sedan eR eaaee Ree eR Ghee D E E AE E E E E EEE 176 6 Co
89. er User Guide Troubleshooting Resource Material Safety Data Sheets identify materials U S and Canada www xerox com msds and provide information on safely handling and European Union www xerox com environment_europe storing hazardous material Information about recycling supplies www xerox com gwa ColorQube 8870 Printer PhaserSMART Technical Support automatically www phasersmart com diagnoses problems on your network printer and proposes solutions Technical support information for your printer www xerox com office CQ8870support includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and more Order supplies for your printer www xerox com office CQ8870supplies A resource for tools and information such as www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Material Safety Data Sheets identify materials U S and Canada www xerox com msds and provide information on safely handling and European Union www xerox com environment_europe storing hazardous materials Information about recycling supplies www xerox com gwa ColorQube 8570 8870 Color Printer 177 User Guide Troubleshooti
90. er Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type c Press OK d Select Prepunched for the paper type and then press OK 5 Inthe printer driver select Prepunched as the paper type or select the desired tray as the paper source 80 ColorQube 8570 8870 Color Printer User Guide Printing Using Custom Paper Sizes This section includes e Defining a Custom Paper Size at the Printer on page 81 e Defining a Custom Paper Size in the Printer Driver on page 82 e Printing on Custom size Paper on page 83 The ColorQube 8570 8870 printer can print on custom size paper from Tray 1 You can save custom size paper settings in the printer and in a supported printer driver Use custom sizes saved in the driver when you print from your computer s applications You can print on custom size paper within the dimensions listed in the following table 1 sided Printing 2 Sided Printing Short edge 76 216 mm 3 0 8 5 in 140 216 mm 5 5 8 5 in Long edge 127 356 mm 5 0 14 0 in 210 356 mm 8 3 14 0 in Weight 60 220 g m 60 120 g m 16 55 lb Bond 80 lb Cover 16 32 lb Bond 22 44 Ib Cover You can print on custom size paper two ways define the custom paper size at the printer control panel and then select Tray 1 in the printer driver or you can load the custom paper in Tray 1 and then select the custom paper size in the printer driver For best results when using custom size paper 1 Load
91. er control panel if the Power Saver button is blinking slowly the printer is in Power Saver mode Press the blinking button to bring the printer out of Power Saver mode 2 If the Power Saver button is off the printer is not ready to be put in Power Saver mode Wait until the button is on then press it Note You cannot put the printer into Power Saver mode if it is processing a job in warmup mode cleaning or shutting down The Power Saver button is off when the printer cannot be put in Power Saver mode See also Control Panel on page 20 Fast Resume When Fast Resume is enabled it brings the printer out of Power Saver and Standby modes more quickly However this changes the default power saver timeouts and increases energy usage To enable or disable Fast Resume from the printer control panel 1 2 3 Select Printer Setup and press the OK button Select Printer Controls gt OK Select Fast Resume gt OK To change the setting press OK again Note You can also set Fast Resume from CentreWare IS For details click the Help button in CentreWare IS ColorQube 8570 8870 Color Printer 49 User Guide Installation and Setup 50 ColorQube 8570 8870 Color Printer User Guide Printing This chapter includes Printing Overview on page 52 Supported Media on page 53 Loading Media on page 56 Setting Paper Handling Options on page 63 Printing on Specialty Media on page 66 Using Custom Paper Sizes on page 81 Creatin
92. er jams If supported media is jamming frequently in one area that area may need to be cleaned or repaired Multiple Sheets are Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past the fill line For details see Loading Media on page 56 The front edges of the paper are not even Remove the paper align the front edges then reload it 162 ColorQube 8570 8870 Color Printer User Guide Probable Causes Troubleshooting Solutions The paper is moist from humidity Too much static electricity is present Remove the damp paper from the tray and insert new dry media into the tray Try a new ream of paper Do not fan transparencies Paper Jam Message Stays On Probable Causes Some paper remains jammed in the printer Media Misfeeds Solutions Recheck the paper path and make sure that you have removed all of the jammed paper including any small pieces that may have become stuck Open and close the printer doors and verify that all doors are properly closed Probable Causes Solutions The media is not correctly positioned in the tray Remove the misfed media and reposition the media properly in the tray Ensure that the media guides in the tray are set correctly The number of sheets in the tray exceeds the maximum sheets allowed Remove the excess media so that there is no media above the fill line For details
93. er the percentages of ink used CMYK or the amounts from 0 to 255 of red green and blue that are used Most application software allows you to select colors by setting the RGB CMYK and PANTONE values The Sampler Pages help you set or match specific colors by showing what colors you get for different color values This is useful for matching specific colors hues and gradients for graphic arts and office applications Notes e Since pages can be color corrected be sure that the color correction setting used for printing the color sampler pages is the same as the color correction setting selected in the printer driver Driver settings much match the setting set on the printer control panel in order to match the target color e Before printing the sampler pages select the appropriate default print quality mode and color correction from the Printer Setup menu on the control panel Color correction for Sampler pages can also be set in CentreWare IS For details see the CentreWare IS online help e The color sampler pages are for use with the PostScript driver only To print color sampler pages from the printer control panel 1 Select the default print quality mode and color correction you are trying to match for the PostScript driver For details see Selecting a Print Quality Mode on page 165 2 Select Information and then press the OK button Select Sample Pages gt OK Select the desired color sampler page and then press OK
94. es Last page 2 sided printing even numbered pages Last two pages If you want the back of your front cover to remain blank when using 2 sided printing then page two of your document must be blank If you want the back cover of your document to remain blank use the following table as a guide for where to put the blank pages in your document Print Option Last Page of Text Blank Pages 1 sided printing Add one blank page at the end of the document 2 sided printing Odd numbered Add two blank pages at the end of the document Even numbered Add one blank page at the end of the document ColorQube 8570 8870 Color Printer 107 User Guide Printing Printing Cover Pages in a Supported Driver Printing Cover Pages in Windows XP SP1 or Later 1 In the application you are printing from open the Print dialog box select your printer driver and then open the printer driver settings In the Paper Output tab click the arrow button to the right of the Paper summary section and select Covers In the Covers dialog box select the desired cover option from the list and then select the source tray Click OK Select other desired options and then click OK Printing Cover Pages in Macintosh OS X Version 10 3 or Higher 1 ao Yok won 108 In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox
95. f the ink is cooling following the Eliminate Light Stripes troubleshooting routine If the tray is locked close the door and wait 15 minutes before repeating steps 1 and 2 130 ColorQube 8570 8870 Color Printer User Guide Maintenance 3 Empty the waste tray in a waste container Twist the tray slightly to dislodge the waste ink The ink is non toxic and can be discarded as normal office waste S 8X70 036 Note The waste tray must be out of the printer for more than five seconds or you will continue to receive an Empty Waste Tray message on the control panel 4 Insert the waste tray into the printer and push it completely into the waste tray slot 8X70 068 5 Close side door D 8X70 038 A CAUTION Do not attempt to reuse the waste ink in the printer it can damage the printer This damage is not covered under the printer warranty ColorQube 8570 8870 Color Printer 131 User Guide Maintenance Replacing the Maintenance Kit The maintenance kit contains a maintenance roller that keeps the surface of the imaging drum clean and oiled Note Order a new maintenance kit when the printer control panel displays a message that the maintenance kit is low Replace the kit when the control panel prompts you to replace the it To order a replacement maintenance kit contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e Colo
96. f the optional hard drive is installed Disk Directory Requires optional printer hard drive Prints pages listing all downloaded files on the hard drive such as fonts and macros Troubleshooting Print Quality Page Lists common print quality problems and tips for solving them For details see Printing the Troubleshooting Print Quality Page on page 164 See also Print Quality Problems on page 164 24 ColorQube 8570 8870 Color Printer User Guide Features Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions Page Description Graphics Demonstration Prints a page demonstrating the printer s ability to print a graphic image Office Demonstration Prints a page demonstrating the printer s ability to print an office graphic image 2 Sided Demonstration Requires automatic 2 sided printing option Prints two pages on one sheet to demonstrate the printer s 2 sided printing ability Print Mode Demonstration Prints three copies of the Office Demonstration Page in each print quality mode to demonstrate printer speed and resolutions CMYK Sampler Pages Prints the multi page CMYK Color Sampler chart RGB Sampler Pages Prints the multi page RGB Color Sample chart PANTONE Color Sampler Pages Prints the multi page PANTONE 256 Color Sampler chart To print Graphics Office or 2 Sided Demonstration sample pages 1 On the printer control panel se
97. ffice CQ8870support A CAUTION The Xerox warranty service agreement or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper transparencies or other specialty media The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Controlling the Quality of Your Prints Print quality is controlled by the driver print quality mode color correction settings and media type used You can change these settings in the printer driver or on the printer control panel Note Driver settings override control panel settings Your printer contains built in utilities to help you diagnose print quality problems and adjust your printer s image quality Printing the Troubleshooting Print Quality Page The Troubleshooting Print Quality page lists common print quality problems and tips for solving them You can print this page from the printer control panel and from CentreWare IS To print the Troubleshooting Print Quality page from the printer control panel 1 Select Troubleshooting and then press the OK button 2 Select Print Quality Problems gt OK 3 Select Troubleshooting Print Quality Page gt OK 164 ColorQube 8570 8870 Color Printer User Guide Troubleshooting To print the Troubleshooting Print Quality page in CentreWare IS 1 OTE W S S ee also Information Pages on page 23 Launch
98. g Custom Paper Types on page 84 Selecting Print Options on page 85 Printing on Both Sides of the Paper on page 93 Printing Multiple Pages on a Single Sheet N Up on page 97 Printing Booklets on page 98 Enlarging and Reducing Pages on page 100 Using Color Corrections on page 102 Printing in Black and White on page 105 Printing Separators on page 106 Printing Cover Pages on page 107 Printing Watermarks on page 109 Printing Mirror Images on page 111 Printing Special Job Types on page 113 ColorQube 8570 8870 Color Printer 51 User Guide Printing Printing Overview Select media appropriate for your printer For details see Supported Media on page 53 N Load the media in the desired tray and then if prompted specify the paper size and type on the printer control panel In the application you are printing from open the print settings dialog box Select your printer from the list Open the driver properties dialog box Modify the printer driver settings as desired and then do the following Windows Click OK and then click Print Macintosh Click Print Or Ui Ee See also Loading Media on page 56 Selecting Print Options on page 85 Printing on Specialty Media on page 66 52 ColorQube 8570 8870 Color Printer User Guide Printing Supported Media This section includes e Recommended Media Lists on page 53 e Ordering Media on page 53 e General Media Loading Guidelines on page 54 e Media That Can Damage Yo
99. ge 12 Printer Supplies on page 13 Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer Place the printer where there is adequate space for operation and servicing For details see Clearance Requirements on page 180 Place the printer in a dust free area Do not store or operate the printer in an extremely hot cold or humid environment For optimum performance environmental specifications see Environmental Specifications on page 181 Place the printer on a level solid non vibrating surface with adequate strength to hold the weight of the printer The base printer weight without any packaging materials is approximately 27 4 kg 60 5 lb Do not place the printer near a heat source Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system Place the printer in an area within a temperature range of 10 32 C 50 90 F and a relative humidity range of 10 80 non condensing Operational Guidelines 12 Do not open or remove the paper source tray that you selected
100. ge 89 Selecting Print Options for an Individual Job in Macintosh on page 89 Print Options for Macintosh on page 90 Saving a Set of Commonly Used Print Options in Macintosh on page 90 Job Completion Notification on page 91 Using Earth Smart Features on page 91 Note This section covers basic steps for selecting printer driver options available in Windows and Macintosh Setting Default Print Options in Windows Printing Preferences control all of your print jobs unless you override them for a specific job at the time of printing When you print from a software application the printer uses the print job settings specified in the driver Properties dialog box The driver Properties dialog box gets defaults from the settings in the driver s Printing Preferences You can select your most commonly used printing options and save them as defaults so that you do not have to select them every time you print For example if you want to use automatic 2 sided printing for most jobs set this option in the Printing Preferences dialog box To select printing preferences 1 Navigate to your computer s list of printers e For Windows XP SP1 or later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 click Start gt Settings gt Printers e For Windows Server 2008 click Start gt Settings gt Printers In the Printers folder r
101. ges from CentreWare Internet Services CentreWare IS For details see Using CentreWare Internet Services on page 39 See also Supported Paper Sizes and Weights on page 55 Other Information Pages on page 24 ColorQube 8570 8870 Color Printer 23 User Guide Features Other Information Pages The following Information pages are available from the printer control panel For the menu location of each page print the Menu Map For details see Menu Map on page 23 Information Page Description Paper Tips Page Lists supported paper and gives tips on setting up and loading paper trays For details see Supported Paper Sizes and Weights on page 55 Supplies Usage Page Provides coverage information and part numbers for reordering supplies Connection Setup Page Provides information about setting up your printer on a network or connecting directly to your computer on a Windows or Macintosh system Startup Page Contains basic printer configuration and network information Prints during the Startup Sequence when enabled or if the printer detects an error during the Power On Self Test diagnostics Usage Profile A summary page of printer usage information PostScript Font List List of PostScript fonts available within the printer or installed on the printer s hard drive if the optional hard drive is installed PCL Font List List of PCL fonts available within the printer or installed on the printer s hard drive i
102. h resolution photo paper and trifold brochures e Transparencies Trays 2 5 each hold a maximum of e 525 sheets of plain paper 20 lb Bond e 120 transparencies postcards sheets of labels or sheets of glossy paper e 40 60 envelopes See also Using Custom Paper Sizes on page 81 ColorQube 8570 8870 Color Printer 59 User Guide Printing To load paper in Tray 2 3 4 or 5 1 Remove the tray from the printer 8X70 002 2 Expand the paper guides if necessary to accommodate the size of the paper to be used Note The paper guides detect the size of the paper based on where they are positioned in the tray This is important because some settings require that the paper in the tray match the size and type selected on the control panel Also if Automatically Select is set in the printer driver s Paper field the printer needs to detect what paper size it contains in its trays so it can match the right paper to the incoming job e Length guide Press the sides of the guide as shown and slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place 8X70 029 e Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place 60 ColorQube 8570 8870 Color Printer User Guide Printing
103. he current setup press OK e Ifthe correct long edge size is not displayed select Change gt OK then use the arrow buttons to enter a new long edge size Press OK At the Tray 1 Paper Type menu select the paper type and then press OK Defining a Custom Paper Size in the Printer Driver To define a custom size in the printer driver in XP SP1 or later 1 5 6 7 Navigate to your computer s list of printers select your printer driver and open the Printing Preferences dialog box In the Paper Output tab click the arrow button to the right of the Paper summary section and select Other Size In the Paper Size dialog box select New from the Output Paper Size list In the New Custom Size dialog box type a name for this size in the Name field then define the dimensions in the Width and Height fields If you need to change the units of measurement select the desired unit in the Units section Click OK In the Paper Size dialog box click OK To define a custom size in Macintosh OS X version 10 3 or higher 1 2 Oa ES a 82 In the application you are printing from select Page Setup or equivalent from the File menu In the Page Setup dialog box select your ColorQube 8570 8870 printer from the Format For menu In the Paper Size list select Manage Custom Sizes Click the plus button to add a new custom page size In the Untitled field type a name for the custom page size Specify page size and margin
104. help with edit options click the Help button in the lower left corner of the dialog box When finished click OK To create a new watermark select New from the Watermark list then specify text and placement options When finished click OK To select printing options for your selected watermark select Options from the Watermark list then select the desired settings e Select to print the watermark in the foreground background or to blend it with the job e Select to print the watermark on all pages or on only the first page Select other desired options in the printer driver settings and then click OK Send the print job ColorQube 8570 8870 Color Printer 109 User Guide Printing Printing Watermarks in Macintosh OS X Version 10 3 or Higher 1 110 In the application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu select Booklet Watermark From the Watermark list select the following as needed e To use an existing watermark select the name e To edit a watermark first select it and then select Edit Make the desired changes in the Watermark Editor dialog box and then click OK e To create a new watermark select New In the Watermark Editor dialog box create the watermark and then click OK To select printing options for your watermark click the Watermark list select Options then sel
105. ic printer A CAUTION Only use ink designed exclusively for your printer N 8X70 129 6 Close the ink loader door Warming up Please wait is displayed on the printer control panel until the printer is ready for printing Note To minimize ink waste and optimize performance leave the printer on at all times Your printer is equipped with a Power Saver mode to conserve energy use when inactive For details see Power Saver Settings on page 48 To order ink contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies A CAUTION Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with these printers Emptying the Waste Tray Empty the waste tray when the control panel displays a message stating that the waste tray is full A WARNING The printer s interior may be hot Do not touch the hot surfaces ColorQube 8570 8870 Color Printer 129 User Guide Maintenance To empty the waste tray 1 Open side door D 8X70 034 2 Pull the waste tray labeled B completely out of the printer A WARNING The waste tray may be hot handle it carefully 8X70 035 Note The waste tray may be locked if the printer is in a warm up cycle or i
106. ight click the name of your printer and select Printing Preferences Make selections in the driver tabs as desired and then click OK to save your selections Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help ColorQube 8570 8870 Color Printer 85 User Guide Printing Selecting Print Options for an Individual Job in Windows To use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 Inthe application you are printing from open the Print dialog box select the printer driver and then open the printer driver settings 2 To select the paper and tray settings in the Paper Output tab click the arrow button to the right of the Paper summary section and then select as desired e To specify a tray select the tray from the Select By Tray menu e To specify a paper type select the type from the Other Type menu e To specify a paper size click Other Size and then in the Paper Size dialog box select the desired Output Paper Size and click OK e To specify both a paper type and tray select Advanced Paper Selection and then make the desired selections in the Advanced Paper Selection dialog box and click OK 3 Select other options as desired from the
107. ine Maintenance This section includes e Adding Ink on page 127 e Emptying the Waste Tray on page 129 e Replacing the Maintenance Kit on page 132 Your printer needs little maintenance to keep it producing quality prints Add ink empty the waste tray and replace the maintenance kit when needed to keep your printer functioning properly Adding Ink You can load ink any time the printer is idle or when the printer control panel displays a message to add ink or displays a message that the printer is out of ink e Keep ink in its packaging until you are ready to use it e Donot force the solid ink when inserting it into the ink loading bins Identify ink by color and shape e To avoid ink jams never insert broken solid ink into the ink loading bins ColorQube 8570 8870 Color Printer 127 User Guide Maintenance To load ink 1 Remove paper from the output tray 8X70 097 2 Open ink loader door C 8X70 128 3 Locate the ink loading bin that is low A label above each bin indicates the solid ink color and shape for that bin 4 Remove the solid ink from its packaging 128 ColorQube 8570 8870 Color Printer User Guide Maintenance 5 Place the solid ink into the opening of the appropriate ink loading bin Do not force the solid ink into the ink loading bin Each solid ink color is uniquely shaped to fit into the correct bin Note The ink shapes vary by printer so be sure to order the correct ink for your specif
108. ing table For details click the Help button in the lower left corner of the Custom Color Adjustment dialog box Custom Automatic Color Description Office Color Controls RGB color adjustments Press Match Controls CMYK color adjustments Spot Color Controls spot color matching CIE Color Controls color outputs making the color consistent on all devices used to view the document Gray Controls which color settings are printed in black If required in specific circumstances you can make additional color adjustments to the lightness saturation contrast and color cast used for a particular element Adjusting Automatic Color Correction Note For details click the Help button in the printer driver to view the online help 104 ColorQube 8570 8870 Color Printer User Guide Printing Printing in Black and White To print in black white and shades of gray select black and white in a supported driver Printing in Black and White in a Supported Driver Printing in Black and White in Windows XP SP1 or Later 1 aoe o a In the application you are printing from open the Print dialog box select your PostScript printer driver and then open the printer driver settings Select the Color Options tab Select the Black and White option Select other driver settings as desired and then click OK Send the print job Printing in Black and White in Macintosh OS X Version 10 3 or Higher 1 DWN
109. int quality mode PCL driver 166 Enhanced print quality mode PostScript driver 165 envelope printing guidelines 70 ColorQube 8570 8870 Color Printer 195 User Guide Index envelopes 70 loading end flap envelopes in Tray 1 71 loading side flap envelopes in Tray 1 71 loading side flap envelopes in Trays 2 5 72 printing from Tray 1 71 printing from Trays 2 5 72 environmental specifications 181 error messages 175 Ethernet connection location 19 Ethernet connection setup 31 exit door release location 18 F Fast Color print quality mode 165 Fast Resume for Power Saver mode 49 feed rollers cleaning 123 font lists 24 front door release location 18 G glossy paper 77 printing from Tray 1 77 printing from Trays 2 5 78 glossy paper printing guidelines 77 Graphics Demonstration page 25 guidelines for adding solid ink 127 for loading media 54 for printing 2 sided 93 for printing on envelopes 70 for printing on glossy paper 77 for printing on labels 74 for printing on transparencies 67 for storing paper 55 H hard disk directory page 24 hard drive location of 19 ordering 22 Help button on control panel 175 help resources using Online Support Assistant 176 using PhaserSMART 176 177 using PrintingScout 176 help resources for printer problems 175 196 ColorQube 8570 8870 Color Printer User Guide I information pages 23 ink 134 adding 127 minimizing usage 134 orderi
110. inter Some pressurized air spray containers contain explosive mixtures and are not suitable for use in electrical applications Use of such cleaners can result in a risk of explosion and fire A WARNING Internal parts of the printer may be hot Use caution when doors and covers are open A WARNING Do NOT remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your printer To avoid damaging the printer keep the following guidelines in mind e Donot place anything on top of the printer e Do not open covers and doors during printing e Do not tilt the printer while it is hot e Donot touch the electrical contacts or gears Doing so may damage the printer and cause the print quality to deteriorate e Make sure any parts removed during cleaning are replaced before you plug in the printer 120 ColorQube 8570 8870 Color Printer User Guide Maintenance Cleaning the Printer This section includes e Cleaning the Printer Exterior on page 121 e Cleaning the Paper Release Blade on page 121 e Cleaning the Feed Rollers on page 123 Cleaning the Printer Exterior A WARNING To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer To remove stains clean the outside of the
111. inting on Labels on page 74 e Printing on Glossy Paper on page 77 e Printing on Prepunched Paper on page 79 To order paper transparencies or other specialty media contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies See also ColorQube 8570 printer Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper ColorQube 8870 printer Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper Printing on Transparencies This section includes e Transparency Printing Guidelines on page 67 e Printing on Transparencies from Tray 1 on page 67 e Printing on Transparencies from Tray 2 3 4 or 5 on page 68 Transparencies can be printed from any tray They should be printed on one side only Use only transparencies recommended for solid ink printers A CAUTION Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details 66 ColorQube 8570 8870 Color Printer User Guide Printing Transparenc
112. is section includes e Automatic Color Correction on page 166 e Using Color Sampler Pages on page 167 Note This section applies to the PostScript printer driver only Color can be adjusted to approximately match the medium used to display it such as RGB for your computer monitor and CMYK color and Spot color for printing Automatic Color Correction Automatic color correction can be set at the printer control panel and in the PostScript driver settings For setting color correction in the driver see Adjusting Color Correction on page 103 To automatically calibrate color at the printer control panel 1 Select Printer Setup and then press the OK button 2 Select PostScript Setup gt OK 3 Select Color Correction gt OK 166 ColorQube 8570 8870 Color Printer User Guide Troubleshooting 4 Select the desired type of color correction Note For an explanation of each color correction type print the Troubleshooting Print Quality page and refer to the Color Adjustments section For details see Printing the Troubleshooting Print Quality Page on page 164 You can also view a description of each correction type at the control panel by pressing the Help button on the control panel while in the Color Correction menu 5 Press OK See also Using Color Corrections on page 102 Using Color Sampler Pages The color sampler pages are designed to help you select colors to use in your print jobs Each sampler page lists eith
113. ist select the printer model and then click Continue Click OK At the Finish Up installation screen register your printer if desired at this time then verify that the Print a Test Page option is selected Click Continue At the Install Succeeded screen click Close Installing the Printer Driver for UNIX Linux 1 At the printer do the following a Verify that both the TCP IP protocol and the proper connector are enabled b On the printer control panel do one of the following for the IP address e Allow the printer to set up a DHCP address e Enter the IP address manually c Print the Configuration page and keep it for reference For details see Configuration Page on page 23 At your computer do the following a Goto the applicable Web page for your printer e ColorQube 8570 printer www xerox com office CQ857Odrivers e ColorQube 8870 printer www xerox com office CQ887Odrivers b From the Operating System drop down menu select UNIX and then click Go c Click the CentreWare for Unix package for the operating system this will be installed on This is the core package and must be installed first before the printer package Click the Start button to begin downloading Repeat steps a and b then click the Printer Package for use with CentreWare for Unix installers link f Click the Start button to begin downloading g In your browser click the Installation Guide link then follow the installation instructions
114. k Run b Inthe Run window type lt CD or DVD drive gt Setup exe and then click OK At the bottom of the install screen click Language and select your language from the list then In the Discovered Printers list select your ColorQube printer and then click Next Note If you are installing drivers for a network connected printer and you do not see your printer displayed in the list click the IP Address or DNS Name button near the top of the window In the IP Address or DNS Name field type your printer s IP address and then click Search to locate your printer Select your printer and then click Next If you do not have your printer s IP address print the Configuration page from the control panel and then locate the printer IP address on it or ask your system administrator To print the Configuration page see Finding the Printer s IP Address on In the Installation Options dialog box accept the defaults and then click Install 2 click OK 3 Click Install Print Driver 4 Click I Agree to accept the license agreement 5 page 40 6 7 When the installation is complete click Finish 42 ColorQube 8570 8870 Color Printer User Guide Installation and Setup 8 Inthe Information Forwarding dialog box read the information provided and then do one of the following e To enable Information Forwarding verify that the Enable Information Forwarding check box is selected and then click Close e To disable Information Forwar
115. l Jobs 4 Select the job and then do one of the following e To print and delete the job click the Print and Delete Jobs button e To delete the job without printing it click the Delete Jobs button Printing or Deleting Saved Jobs Shared Saved jobs and Personal Saved jobs can be printed and deleted from the printer control panel and from CentreWare IS To print or delete Saved jobs from the control panel 1 Select Walk Up Features and then press the OK button 2 Doone of the following e Select Saved Print Jobs gt OK then skip to step 5 e Select Personal Saved Print Jobs gt OK 3 Select your user name and then press OK Enter the passcode you used to send the print job Use the Up and Down Arrow buttons to scroll to the first digit then press the OK button to accept the digit and move to the next number in the passcode Repeat the process until you have entered all four digits of the passcode 5 Select the desired job and then press OK 6 Doone of the following e Select Print and Save gt OK and then select the number of copies and press OK to print e Select Delete to delete the job without printing and then press OK ColorQube 8570 8870 Color Printer 117 User Guide Printing To print or delete Saved jobs in CentreWare IS 1 2 3 118 Go to your printer s CentreWare IS page For details see Accessing CentreWare IS on page 39 Click the Print tab or button In the navigation pane on the left do one of the
116. lack and white printing 105 booklets printing 98 C Cancel button location 20 CentreWare IS 39 accessing 39 cleaning feed rollers 123 paper release blade 121 print head 172 printer exterior 121 cleaning precautions 120 CMYK color chart 25 color troubleshooting 166 170 color charts 25 color correction 102 adjusting 102 103 104 adjusting Automatic 166 customizing 104 selecting 103 using Color by Words 102 color sampler pages 167 ColorQube 8570 printer registering 176 support resources for 26 ColorQube 8870 printer registering 177 support resources for 27 configuration card location 19 Configuration page 23 connecting the printer 30 Connection Setup page 24 30 control panel button functions 20 control panel features 20 control panel Help 175 control panel menus printing list of 23 control panel messages 175 cover pages 107 custom paper types 84 custom size paper 81 defining at the control panel 81 defining in the printer driver 82 printing on 83 D Demonstration pages 25 DHCPv6 36 driver types available 41 drivers installing 41 installing for Macintosh OS X 43 installing for Windows 42 installing other 46 installing UNIX 45 installing Windows PCL 46 list of available 41 E Earth Smart Features 91 enabling and disabling 92 electrical safety 10 electrical specifications 182 energy saving printing options 91 energy saving settings 48 49 Enhanced pr
117. lation and Setup Power Saver Settings This section includes e Power Saver Mode on page 48 e Fast Resume on page 49 Power saver settings control the printer s Power Saver mode behavior Power Saver Mode This section includes e Configuring Power Saver Mode on page 48 e Enabling and Disabling Power Saver Mode on page 49 The ColorQube 8570 8870 printer comes with Power Saver settings designed to reduce energy consumption without the printer having to be shut off These settings can be set at the printer control panel or in CentreWare IS The Power Saver button on the control panel can be used to put the printer in or bring it out of Power Saver mode Configuring Power Saver Mode To configure Power Saver mode from the printer control panel 1 Select Printer Setup and press the OK button 2 Select Printer Controls gt OK 3 Select Warmup Mode gt OK 4 Select the desired Warmup mode e Job Activated The printer warms up when it receives a print job e Scheduled The printer warms up at scheduled times If you select this option set the warmup options in CentreWare IS Go to CentreWare IS and then click the Help button for details e Intelligent Ready The printer automatically monitors your printer usage patterns and follows a warmup schedule based on your printer usage 5 Press OK 48 ColorQube 8570 8870 Color Printer User Guide Installation and Setup Enabling and Disabling Power Saver Mode 1 On the print
118. lect Information and then press the OK button 2 Select Sample Pages gt OK 3 Select the desired sample page and then press OK 4 Select one of the following e Single Print prints a single sample page e Continuous Print prints sample pages until you stop printing by pressing the Cancel button on the printer control panel 5 Press OK to print Note These pages can also be printed from CentreWare IS in the Print tab For details see Using CentreWare Internet Services on page 39 See also Using Color Sampler Pages on page 167 ColorQube 8570 8870 Color Printer 25 User Guide Features More Information This section includes e ColorQube 8570 Printer on page 26 e ColorQube 8870 Printer on page 27 e Xerox Support Centre on page 28 You can obtain more information about your printer and its capabilities from the sources and Web links listed in the following tables ColorQube 8570 Printer Information Source Installation Guide Packaged with printer Quick Use Guide Packaged with printer User Guide PDF Packaged with printer on Software and Documentation disc Also available at www xerox com office CQ8570docs System Administrator Guide www xerox com office CQ8570docs Video Tutorials www xerox com office CQ8570docs Recommended Media List Online Support Assistant United States www xerox com paper Europe www xerox com europaper www xerox com office CQ8570support
119. lever to the right of the gray pick roller assembly Pull the release lever toward you to let the roller assembly swing down 124 ColorQube 8570 8870 Color Printer User Guide Maintenance c Grasp and pull the roller assembly straight down to remove it from the printer d Clean the roller with clear packing tape One method is to lay a strip of clear packing tape sticky side up on a table or counter and run the pick assembly along the length of the tape 8X70 136 e Reinstall the roller assembly hold it vertically so that it lines up with the spaces into which it fits Gently snap the assembly into the slots so that it hangs down in the same position it was in when you pulled it out of the printer in step c ColorQube 8570 8870 Color Printer 125 User Guide Maintenance f Swing the roller assembly back and gently push it into the top of the tray slot until the pin snaps into the pin slot 8X70 138 5 Clean the separator roller in the tray by rubbing clear packing tape on it 8X70 139 6 Reinstall the tray making sure to completely close it 7 Repeat steps 4 6 for any installed optional feeder trays Trays 3 4 and 5 Usage Counters This section includes e Billing Meters on page 126 e Supplies Usage on page 127 e Usage Profile on page 127 Billing Meters The Billing Meters feature displays the printer s usage and billing information Billing information includes number of color
120. ling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance website www eia org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate North America Xerox operates an equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment ColorQube 8570 printer www xerox com environment ColorQube 8870 printer or for recycling and disposal information contact your local authorities European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member s
121. ling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information ColorQube 8570 8870 Color Printer 193 User Guide Recycling and Disposal Information on disposal in other countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Removal Batteries should only be replaced by a MANUFACTURER approved service facility Other Countries Please contact your local waste authorities and request disposal guidance 194 ColorQube 8570 8870 Color Printer User Guide Index Numerics 2 sided printing 93 automatic 94 manual 95 2 sided printing binding edge options 94 2 sided printing Demonstration page 25 2 sided printing guidelines 93 A automatic 2 sided printing 94 B Back button location 20 billing meters 126 b
122. lorQube 8570 8870 Color Printer User Guide Printer Specifications Physical Specifications 000 Base Unit 2 cece eee eee ee Optional Trays 3 4 and5 Clearance Requirements Environmental Specifications Temperature cece eee eee eee Relative Humidity 04 Electrical Specifications cncncvecenemewecains Performance Specifications Resolution i sccmweseeeriesorenoneseaun ene Print SPCC cno c sare Shusaine annie done eave wm Controller Specifications 04 PIOCESSOM oico56 cides ce diukaddeenguuds Memory c cece cece teen ee eees TALEHOCES Fiaire cada aside mactaumaennnaducdtd Regulatory Information Basic Regulations sccveddeadeetierususdadvaes United States FCC Regulations Canada Regulations European Union 0 2ee eee Other Regulations 0 eee eee Turkey ROHS Regulation Material Safety Data Sheets Recycling and Disposal Guidelines and Information All Countries 0 cee eee North America ccc cece European Union 20eee Other Countries 0005 Index Contents ColorQube 8570 8870 Color Printer 7 User Guide Contents 8 ColorQube 8570 8870 Color Printer User Guide Safety This
123. m Color Adjustments on page 104 Adjusting Automatic Color Correction on page 104 Note Print jobs sent using the PostScript driver use Color Corrections Print jobs sent using the PCL driver use Color Mode Using Color by Words Note This feature is only available in the English French Italian German and Spanish language PostScript drivers For office documents using the RGB color model you can adjust a particular color s brightness saturation or contrast in a print by using phrases such as light sky blue colors slightly more light 102 Note For details click the Help button in the printer driver to view the online help ColorQube 8570 8870 Color Printer User Guide Printing Selecting Color Correction The Color Correction options provide simulations of different color devices so you can match the printer s colors as closely as possible to colors such as those on your computer screen or a printing press Automatic Color is the default correction for general image processing 1 In the application you are printing from open the Print dialog box and then e Windows Select your PostScript printer driver and then open the printer driver settings Select the Color Options tab e Macintosh From the Printer list select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features and then select Color Options Select the desired color correction For details click the Help button in the
124. more prefixes Automatically assigned addresses are routable Each router supplied prefix is combined with the Interface ID to create an address The use of router supplied prefixes is enabled by default To enable or disable automatic address assignment use one of the following options e The printer control panel e CentreWare IS Enabling or Disabling Automatic Address Assignment Using the Control Panel 1 On the printer control panel select Printer Setup and then press the OK button Select Connection Setup gt OK Select Network Setup gt OK Select TCP IPv6 Setup gt OK Select Auto Assign then press OK to turn Auto Assign On or Off a ees ee IBS ColorQube 8570 8870 Color Printer 35 User Guide Installation and Setup Enabling or Disabling Automatic Address Assignment Using CentreWare IS Sv fw NS Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left expand the Protocols folder then click TCP IP Click the TCP IP v6 button In the Automatic Address Assignment section select deselect Use router supplied prefixes At the bottom of the page click the Save Changes button Using DHCPv6 DHCPVv6 is used to acquire TCP IP information The following DHCPv6 options are available in CentreWare IS As directed by the router DHCPv6 is performed according to values in a router advertis
125. n Mode gt OK 6 Select the color for the weak or missing jet and then press OK fe NS ColorQube 8570 8870 Color Printer 173 User Guide Troubleshooting Select the number of the weak or missing jet 1 to 309 and then press OK to confirm the selection Note If you need to substitute more jets select Save Change and Select Another Jet and repeat steps 6 and 7 Select Save Change and Exit gt OK to complete the procedure Disabling Jet Substitution Mode Ee Ie 174 On the printer control panel select Troubleshooting and then press the OK button Select Print Quality Problems gt OK Select Eliminate Light Stripes gt OK Select Jet Substitution Mode gt OK Select Turn Jet Substitution Mode Off gt OK Note Any saved and stored jobs on the printer s hard drive if the hard drive option is present and enabled must be resubmitted to print correctly while Jet Substitution is enabled ColorQube 8570 8870 Color Printer User Guide Troubleshooting Getting Help This section includes e Control Panel Messages on page 175 e PrintingScout Alerts on page 176 e Online Support Assistant on page 176 e Web Links on page 176 Xerox provides several automatic diagnostic utilities to help you produce and maintain print quality See also Xerox Support Centre on page 28 Control Panel Messages The printer control panel provides information and troubleshooting help When an error or warning condition occurs th
126. n Tray 1 1 Pull out and down on the handle to open Tray 1 8X70 006 2 Open the tray extension 8X70 007 3 Insert the paper into the tray For 1 sided printing insert the side to be printed facedown with the top of the page entering the printer first 8X70 090 ColorQube 8570 8870 Color Printer 57 User Guide Printing 4 Adjust the paper guides to fit the paper loaded in the tray 8X70 126 To use the current tray setup on the printer control panel press OK If you load a new paper size or type in the tray do the following a On the printer control panel select Paper Tray Setup gt OK b Select Tray 1 Paper gt OK c Select Change Setup gt OK d Select the paper size and then press OK e Select the paper type and then press OK See also Printing on Specialty Media on page 66 Using Custom Paper Sizes on page 81 Using Manual Feed Tray 1 can be used as a manual feeder If you are using paper such as letterhead and do not want others to use it by mistake you can set the printer to prompt you when it is time to load the paper for your print job To select manual feed in Windows Lp Ok ae 58 In the application you are printing from open the Print dialog box select your printer and then open the printer driver settings In the Paper Output tab click the arrow button to the right of the Paper summary section and select Select By Tray and then select Manual Feed Tray 1
127. n pane on the left click Delete Secure Jobs 4 Follow the instructions on the page Printing or Deleting Proof Print Jobs To print or delete a Proof Print job at the control panel 1 Select Walk Up Features and then press the OK button 2 Select Proof Print Jobs gt OK 3 Select the job name then press OK 4 Doone of the following e Select Print and Delete gt OK then select the number of copies to print and press OK e Select Delete to delete the job without printing and then press OK 116 ColorQube 8570 8870 Color Printer User Guide Printing Printing or Deleting Personal Print Jobs Personal Print jobs can be printed and deleted from the printer control panel and from CentreWare IS To print or delete a Personal Print job from the printer control panel 1 Select Walk Up Features and then press the OK button 2 Select Personal Print Jobs gt OK 3 Select your user name then press OK 4 Doone of the following e To print and then delete the job select Print and Delete press OK and then select the number of copies to print and press OK to print e To delete all of your Personal Print jobs without printing them select Delete and then press OK Select Yes and press OK To print or delete a Personal Print job in CentreWare IS 1 Goto your printer s CentreWare IS page For details see Accessing CentreWare IS on page 39 2 Click the Print tab or button 3 Inthe navigation pane on the left click Persona
128. nection or wireless you will use an Ethernet cable to connect the printer to the network An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is recommended because it is typically faster than a USB connection and it allows you direct access to the printer s settings using CentreWare IS To connect the printer to a network 1 Before turning on the printer attach a Category 5 or better Ethernet cable from the printer to the network or router socket You will need an Ethernet hub or a DSL or Cable router direct or wireless and two or more Category 5 or better Ethernet cables one cable for each device To connect using an Ethernet hub or router first connect the computer to the hub router with one cable and then connect the printer to the hub router with the second cable Connect to any port on the hub router except the uplink port 2 Attach the power cord and then plug in the printer and turn it on For safety information see Electrical Safety on page 10 3 Either manually set or automatically discover the printer s IP network address If your company has a system administrator ask that person for the printer s IP address For details see Assigning the Printer s IP Address on page 32 Connecting Directly Using USB If you are connecting the printer to one computer and do not have a network you can use a USB connection To use USB PC users mus
129. nformation Pages This section includes e Menu Map on page 23 e Configuration Page on page 23 e Other Information Pages on page 24 e Sample Pages on page 25 Your printer comes with a set of information pages to help you track the printer s performance and diagnose problems so you can obtain the best results from your printer You access these pages from the printer control panel Print the Menu Map to see where these information pages are located in the control panel menu structure The Menu Map and Configuration page are two commonly used information pages Menu Map The Menu Map information page lists all main and second level control panel menu headings Use the Menu Map to help you navigate to each of the printer s functions and for getting to know your printer s capabilities and settings To print the Menu Map 1 On the printer control panel select Information and then press the OK button 2 Select Menu Map gt OK Note Print the Menu Map to see other information pages available for printing Configuration Page The Configuration page lists information about the current configuration of your printer including IP address and is useful for network analysis and general troubleshooting To print the Configuration page 1 On the printer control panel select Information and then press the OK button 2 Select Information Pages gt OK 3 Select Configuration Page gt OK Note You can also print Information pa
130. ng 178 ColorQube 8570 8870 Color Printer User Guide Printer Specifications This chapter includes For media specifications and capacities see Supported Media on page 53 Physical Specifications on page 180 Environmental Specifications on page 181 Electrical Specifications on page 182 Performance Specifications on page 183 Controller Specifications on page 184 ColorQube 8570 8870 Color Printer User Guide 179 Printer Specifications Physical Specifications Base Unit Base unit is the printer only with Tray 1 and Tray 2 e Width 40 6 cm 16 in e Depth 52 1 cm 20 5 in e Height 37 0 cm 14 6 in e Weight includes Trays 1 and 2 27 4 kg 60 5 lb Optional Trays 3 4 and 5 Each feeder tray e Width 40 cm 15 5 in e Depth 50 8 cm 20 in e Height 12 7 cm 5 in e Weight 5 4 kg 12 lb Clearance Requirements 57cm 22 5 in 60 cm 24 0 in 24 0 in 90 cm 35 5 in 8X70 148 180 ColorQube 8570 8870 Color Printer User Guide Printer Specifications Environmental Specifications Temperature e Storage and shipping 30 to 60 C 22 to 140 F e Operating 10 to 32 C 50 to 90 F Relative Humidity e Storage and shipping 10 to 95 non condensing e Operating 10 to 80 non condensing ColorQube 8570 8870 Color Printer 181 User Guide Printer Specifications Electrical Specifications e 90 140 VAC 47 63 Hz maximum allowable e
131. ng 134 ink cool down time 138 ink jet substitution 173 ink loader location 18 IP address assigning automatically for IPv4 32 assigning automatically for IPv6 35 assigning manually for IPv4 33 assigning manually for IPv6 37 assigning to printer 32 setting address precedence 38 viewing from control panel 40 IPv4 33 IPv6 34 enabling 34 setting address precedence for 38 setting Interface ID for 35 J jams clearing 149 clearing at exit door B 149 clearing at front door A 151 clearing at Tray 2 153 clearing the optional trays 158 minimizing 162 preventing 162 Jet Substitution Mode disabling 174 enabling 173 job completion notification 91 job types special 113 L label printing guidelines 74 labels printing 74 printing from Tray 1 74 printing from Trays 2 5 75 Linux driver 45 loading paper in Tray 1 56 loading paper in Trays 2 5 59 M Macintosh printer driver options 90 maintenance 119 adding ink 127 cleaning the printer 121 maintenance kit location of 19 ordering extended capacity kits 135 removing 139 replacing 132 viewing life remaining 135 maintenance safety guidelines 14 manual 2 sided printing 95 printing side 1 96 printing side 2 96 manual feed printing 58 Material Safety Data Sheets 189 media acceptable for automatic 2 sided printing 93 acceptable for use in Tray 1 56 acceptable for use in Trays 2 5 59 loading in trays 56 ordering 53 media l
132. ng options 1 Select the desired printing options from the menus in the Print dialog box 2 From the Presets menu select Save As 3 Inthe Save Preset As dialog box type a name for the preset and then click OK The set of options is saved and will appear in the Presets list You can print using these options next time by selecting the name from the list 90 ColorQube 8570 8870 Color Printer User Guide Printing Job Completion Notification You can select to be notified when your job is done printing A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer used Note This feature is only available when your printer is connected to your computer over a network To select job completion notification in a supported driver in Windows 1 Open the printer driver settings 2 At the bottom of the dialog box click the More Status button 3 Inthe PrintingScout Status window click the PrintingScout menu and select the desired notification e Notify me when jobs have completed e Notify me when jobs have completed or failed 4 Close the PrintingScout Status window To select job completion notification in Macintosh OS X version 10 3 or higher 1 Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer From the pull down menu select Xerox Features From the next pull down menu select Advanced In the Config
133. nstalling the Software This section includes e Operating System Requirements on page 41 e Available Printer Drivers on page 41 e Installing the Printer Driver for Windows on page 42 e Installing the Printer Driver for Macintosh OS X on page 43 e Installing the Printer Driver for UNIX Linux on page 45 e Installing Other Drivers on page 46 e Installing Xerox Support Centre on page 47 Operating System Requirements e PC Windows Vista XP SP1 or later Windows Server 2003 or later e Macintosh OS X version 10 3 or higher e UNIX and Linux Your printer supports connection to a variety of UNIX platforms through the network interface The workstations currently supported by CentreWare for UNIX Linux to a network connected printer are e Sun Solaris 8 9 10 e IBMAIX 51 v5 3 e Hewlett Packard HPUX 11 0 and 11i e Linux Intel Available Printer Drivers To access special printing options use a Xerox printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available for your printer For more printer driver options and the latest printer drivers go to the Xerox Drivers and Downloads website e ColorQube 8570 printer www xerox com office CQ8570drivers e ColorQube 8870 printer www xerox com office CQ8870drivers Printer Driver Source Description Windows PostScript Driver CD DVD and Web The PostScript driver is recommended to take full advant
134. nter control panel For details see Finding the Printer s IP Address on page 40 If you need to assign the IP address using a method other than DHCP or for a protocol other than IPv4 such as IPv6 see Configuring IPv6 on page 34 or refer to the CentreWare IS online help 32 ColorQube 8570 8870 Color Printer User Guide Installation and Setup Manually Assigning the IPv4 Address Notes e These instructions are for connecting using the IPv4 protocol For details on IPv6 see Configuring IPv6 on page 34 or refer to the CentreWare IS online help e Verify that your computer has a properly configured IP address for your network Contact the network administrator for more information If you are on a network without a DNS server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address If you are in a small office with a single PC and use a dialup modem connection you can also manually set the IP address using this method Notes e When assigning the IP address manually you will need to supply a Network Mask address If you are unsure of what this is leave it blank The printer will choose an appropriate network mask address e When assigning the IP address manually you will need to supply a default router or gateway address The router address is required to communicate with the host device from anywhere other than the local network segment To
135. ntil the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place 8X70 107 154 ColorQube 8570 8870 Color Printer User Guide Troubleshooting b Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place 8X70 108 Note When the paper guides are correctly adjusted there may be a small space between the paper and the guides 4 Check the tray slot for jammed paper that may be hanging down from the top of the slot 8X70 024 ColorQube 8570 8870 Color Printer 155 User Guide Troubleshooting 5 If you find hanging paper do not pull it out instead do the following a Open front door A 8X70 012 b Remove the jammed paper by gently pulling it up and out Confirm that all paper fragments have been removed 8X70 140 156 ColorQube 8570 8870 Color Printer User Guide Troubleshooting c Close front door A 6 Insert the tray back into the tray slot and push it completely into the printer 8X70 005 ColorQube 8570 8870 Color Printer 157 User Guide Troubleshooting Jam at Trays 3 4 or 5 Note Use only paper of the approved type weight and size for the tray being used Print custom size paper from Tray 1 only To clear a jam from Trays 3 5 1 Pull the tray c
136. nts 180 printer configurations 21 printer connection 30 connecting to a network 31 connecting using USB 31 printer connection setup resetting to default 38 printer features 17 21 printer identification 134 printer information resources 26 printer options 21 22 printer packing kit 141 printer parts 18 printer performance specifications 183 printer physical specifications 180 printer problem help resources 175 printer recycling regulations 191 printer registration 176 177 printer setup 29 printing 51 2 sided documents 93 booklets 98 custom size paper 83 envelopes 70 glossy paper 77 in black and white 105 labels 74 mirror images 111 multiple pages on single sheet 97 special job types 113 115 transparencies 66 using manual feed 58 watermarks 109 printing options saving a set of in Macintosh 90 saving a set of in Windows 89 selecting 85 selecting defaults in Windows 85 selecting for a print job in Macintosh 89 selecting for a print job in Windows 86 printing overview 52 printing tutorials 176 PrintingScout alerts 176 Proof Print jobs creating 113 printing and deleting 116 R RAM upgrading 21 RAM slots 19 RAM specifications 21 Recommended Media lists 53 recycling printer 191 supplies 136 regulatory information Canada 186 Europe 187 Turkey 188 United States 186 replacement parts 135 restarting the printer 144 RGB color chart 25 routine maintenance items 135
137. o step 6 5 If the correct size and type are not displayed do the following a Select Change setup gt OK b Atthe Tray 1 Paper Size menu select the paper size and then press OK c Atthe Tray 1 Paper Type menu select Labels gt OK 6 Inthe printer driver select either Labels as the paper type or Tray 1 as the paper source Printing on Labels from Tray 2 3 4 or 5 1 Remove the tray from the printer For details see Loading Paper in Tray 2 3 4 or 5 on page 59 2 Insert no more than 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray 8X70 081 ColorQube 8570 8870 Color Printer 75 User Guide Printing 3 If necessary adjust the paper guides to fit the labels 8X70 118 Note When the paper guides are adjusted correctly there may be a small space between the labels and the guides 4 Insert the tray into the tray slot and then push it completely into the printer 8X70 120 5 On the printer control panel a Select Paper Tray Setup and then press the OK button b Select the tray you are using Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type c Press OK d Select Labels as the paper type and then press OK 6 Inthe printer driver select either Labels as the paper type or the appropriate tray as the paper source 76 ColorQube 8570 8870 Color Printer User Guide Printing Printing on Glos
138. o television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada Regulations This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 186 ColorQube 8570 8870 Color Printer User Guide Regulatory Information European Union A CAUTION This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The CE mark applied to this product symbolizes Xerox s declaration of conformity with C the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC This printer if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox ColorQube 8570 8870 Color Printer 187 User Guide Regulatory Information Other Regulations Turkey ROHS Regulation In compliance with Article 7 d we hereby
139. oader to ensure that each color is in the correct ink slot For details see Adding Ink on page 127 The color produced by the system is wrong or differs from the color that it must match e Change the color correction settings For details see Adjusting Color on page 166 and Using Color Corrections on page 102 e For more solutions see the Online Support Assistant for information about image quality and color correction ColorQube 8570 printer www xerox com office CQ8570support ColorQube 8870 printer www xerox com office CQ8870support 170 ColorQube 8570 8870 Color Printer User Guide Troubleshooting PANTONE Colors Do Not Match Probable Causes Solutions The colors printed on the document do not matchthe To match the document colors to the color chart ColorQube 8570 8870 printer PANTONE color chart e If the application software allows you to selecta printer PPD file for printing a document make sure the ColorQube 8570 8870 printer PPD is selected The PANTONE colors in the printer are calibrated for the printer s default halftone overriding the printer s default halftone will change the printer s color reproduction For more information about software settings for your applications consult the application s user manual e Turning off other color matching software such as ColorSync or ICM color matching when trying to match PANTONE Colors is recommended Using other color matching softwa
140. oading guidelines 54 media to avoid 54 memory 21 upgrading 22 memory slots location 19 Menu Map 23 mirror images enabling printing of 111 moving the printer 137 precautions for 137 shutting down the printer for 141 within the office 138 N network connecting the printer to 31 network address finding the printer s 40 network address setup 32 n up printing 97 O Office Demonstration page 25 online resources 26 27 Online Support Assistant 176 Index operating environment 181 operating system requirements 41 operating the printer safely 12 optional features 22 optional trays 22 ordering ink 134 options and upgrades 22 paper and media 53 supplies 134 P page counts printing 127 viewing 126 page separators 106 page size creating custom 81 82 scaling by output paper size 100 scaling by percentage 101 pages enlarging and reducing 100 printing multiple on single sheets 97 PANTONE color chart 25 paper acceptable for use 53 damaging to the printer 54 loading in Tray 1 56 loading in Trays 2 5 59 ordering 53 recommended media lists for 53 storing 55 supported sizes and weights 55 using custom size 81 paper handling by tray mode tray selection rules 63 paper jams 149 162 clearing at front door A 151 clearing at the exit door B 149 clearing at Tray 2 153 clearing at Trays 3 5 158 preventing 162 paper loading guidelines 54 paper release blade cleaning 12
141. ob in Macintosh cece ee eee eee 89 Print Options for Macintosh tocdscsevse rd tavneereieielOuse veeleeee eee seeeueneeee et aes 90 Saving a Set of Commonly Used Print Options in Macintosh e eee eee 90 Job Completion Notification 324 20 teuore toy bie cote eel va coven bier oray bre renont 91 Using Earth Smart Features 00 cece cece eee ence nee e teen tent ee eeneenes 91 Printing on Both Sides of the Paperi 3 c223 c3a lt 24ceeagerehessdwnene nian ie ae hiedadads 93 Automatic 2 Sided Printing Guidelines 0c e cece eee cece eee e eee en reren 93 Binding Edge Optinis imie cele fcc fos ia E kd eek wend Road RERA RARE ad woe eee hes 94 Printing a 2 Sided Document Automatically 2 0 cece cece cece eee ene e eens 94 Printing a 2 Sided Document Manually 2 0c cece cece eee eee eee ence eens 95 Printing Multiple Pages on a Single Sheet N Up 2 cece cence eee ence een ee ees 97 Printing N Up in a Supported Driver ics tancaunsesede cece tute sn beeeie eee ewdanegagadaes 97 Printing Bookl tsyix ease saosin ait a ectiad PE NRE Cea dahale aati ns EESTE Osa cdate sees 98 Selecting Booklet Printing in a Supported Driver 0 cece cece eee eee eee eens 99 Enlarging and Reducing Pages cece cee cece nce n nee een e nee tenn eee eens 100 Scaling by Output Page Size 1 cece eee ete eee e eee e nee eenneneeans 100 Scaling by Percentage of Original
142. ode for full color printing e Enhanced For superior text resolution and vibrant saturated colors e Photo High resolution for best detail highest quality color prints PCL driver print quality modes e PCL Standard Mode e PCL Enhanced Mode Tray 1 multipurpose that holds up to 100 sheets Tray 2 that holds up to 525 sheets 512 MB RAM memory expandable to 2 GB with two DDR2 SDRAM slots supporting 512 MB and 1 GB cards PostScript and PCL fonts USB 2 0 and Ethernet 10Base T 100 1000Base TX connections RAM collation Allows jobs to be stored in memory so that multiple copies can be printed in page sequence order 123 123 123 123 instead of copy number order 1111 2222 3333 Cartridge free solid ink ColorQube 8570 8870 Color Printer 21 User Guide Features Options and Upgrades You can order additional feeder trays memory and a hard drive if these items are not standard on your printer To see which options are installed on your printer print the Configuration page For details see Configuration Page on page 23 e Hard drive e Automatic 2 sided printing e 1 2 or 3 additional 525 sheet feeder trays e Memory For ordering options and upgrades contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies 22 ColorQube 8570 8870 Color Printer User Guide Features I
143. ompletely out of the printer 8X70 144 2 8X70 022 158 ColorQube 8570 8870 Color Printer User Guide 3 Troubleshooting Verify that the paper is loaded correctly in the tray Adjust the length and width paper guides a b Length guide Press the sides then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place 8X70 107 Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place 8X70 108 Note When the paper guides are correctly adjusted there may be a small space between the paper and the guides ColorQube 8570 8870 Color Printer 159 User Guide Troubleshooting 4 Check the tray slot for jammed paper that may be hanging down from the top of the slot 8X70 145 5 If there is jammed paper hanging from the top of the tray slot pull the tray above it completely out of the printer You should be able to see the top of the paper emerging from the base of the tray above Grasp the paper with both hands and gently pull it up and out of the printer 8X70 146 6 Confirm that all paper fragments have been removed 160 ColorQube 8570 8870 Color Printer User Guide Troubleshooting 7 Replace all feeder trays and push each one comple
144. op down menu is set to Bonjour Rendezvous Select the printer in the window ColorQube 8570 8870 Color Printer 43 User Guide Installation and Setup 5 Select Xerox from the list of manufacturers in the lower drop down menu 6 Select your printer model from the list of Xerox printers and then click Add Note If your printer was not detected verify that the printer is on and that the Ethernet cable is connected properly If you have verified that the printer is on and connected correctly and you are using an Ethernet cable to connect to a network try adding the printer using the IP address See the following set of instructions for details LPD LPR Connection 1 Insert the Software and Documentation disc into your computer s CD or DVD drive and then run the installation package 2 After installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Click the Add button 4 Select IP Printing from the first pull down menu 5 Select LPD LPR from the second pull down menu 6 Type the printer s IP address in the Printer Address field Verify that the Queue Name field is blank 7 Select Xerox from the Printer Model menu and then select the corresponding PPD file 8 Click the Add button The printer is added to the list USB Connection 1 P Oe ES Insert the Software and Documentation disc into your compu
145. ovided At the bottom of the page click the Save Changes button ColorQube 8570 8870 Color Printer 37 User Guide Installation and Setup Setting Address Precedence Address precedence can be set to prefer IPv6 or IPv4 addresses when both types are available The default setting is to prefer IPv6 addresses Set Address Precedence using CentreWare IS To set address precedence using CentreWare IS a ONY ee Mo Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left expand the Protocols folder then click TCP IP Click the TCP IP v6 button In the Address Precedence section select the desired option At the bottom of the page click the Save Changes button Resetting the TCP IP Configuration Use the following procedure at the printer control panel to reset the TCP IP configuration to the default settings 1 2 3 4 38 Select Printer Setup and then press the OK button Select Connection Setup gt OK Select Reset Connection Setup gt OK At Reset Connection Setup NOW press OK ColorQube 8570 8870 Color Printer User Guide Installation and Setup Using CentreWare Internet Services This section includes e Accessing CentreWare IS on page 39 e Finding the Printers IP Address on page 40 CentreWare IS provides access to the printer s embedded Web server It enables you
146. pe menu select Glossy Paper gt OK 5 Inthe printer driver select Glossy Paper as the paper type or Tray 1 as the paper source ColorQube 8570 8870 Color Printer 77 User Guide Printing Printing on Glossy Paper from Tray 2 3 4 or 5 1 Remove the tray from the printer and adjust the paper guides For details see Loading Paper in Tray 2 3 4 or 5 on page 59 2 Insert no more than 400 sheets of glossy paper into the tray 8X70 003 3 8X70 108 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 4 Insert the tray into the tray slot and then push it completely into the printer 8X70 005 78 ColorQube 8570 8870 Color Printer User Guide Printing 5 On the printer control panel a Select Paper Tray Setup and then press the OK button b Select the tray you are using Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type c Press OK d Select Glossy Paper as the paper type and then press OK 6 Inthe printer driver select Glossy Paper as the paper type or select the tray you are using as the paper source Printing on Prepunched Paper This section includes e Printing on Prepunched Paper from Tray 1 on page 79 e Printing on Prepunched Paper from Tray 2 3 4 or 5 on page 80 Use the same printing guidelines as for regular paper except take care not to print over the holes Printing over the holes may cause ink
147. press the OK button 2 Select Printer Identification gt OK 3 Scroll down to the view the serial number Consumables Solid ink is the only consumable for the ColorQube 8570 8870 printer The ink shapes vary by printer so be sure to order the correct ink for your specific printer A CAUTION Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer reliability It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer To save ink leave the printer turned on at all times For more information about minimizing ink usage go to the Xerox Support website for your printer e ColorQube 8570 printer www xerox com office CQ85 70support e ColorQube 8870 printer www xerox com office CQ8870support See also Adding Ink on page 127 134 ColorQube 8570 8870 Color Printer User Guide Maintenance Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements may be parts or kits Routine maintenance items are typically customer replaceable The maintenance kit is the only routine maintenance item for the ColorQube 8570 8870 printer To order a replacement maintenance kit contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies
148. printer e Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet e Donotusea ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal A WARNING Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused e Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary e Do not place the printer in an area where people might step on the power cord e Donot place objects on the power cord 10 ColorQube 8570 8870 Color Printer User Guide Safety The power cord is attached to the printer as a plug in device at the right rear corner of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Note Leave the printer on for optimum performance and to preserve ink it does not pose a safety hazard See also Electrical Specifications on page 182 Power Saver Settings on page 48 ColorQube 8570 8870 Color Printer 11 User Guide Safety Operational Safety This section includes Printer Location on page 12 Operational Guidelines on pa
149. problems You can find solutions for print quality problems media jams software installation problems and more To access the Online Support Assistant go to the Xerox Support website for your printer e ColorQube 8570 printer www xerox com office CQ85 70support e ColorQube 8870 printer www xerox com office CQ8870support Web Links Xerox provides several websites that offer additional help for your ColorQube 8570 8870 printer A set of Xerox links is installed in your Web browser s Favorites folder when you install Xerox printer drivers on your computer Use the following websites to obtain more information ColorQube 8570 Printer PhaserSMART Technical Support automatically www phasersmart com diagnoses problems on your network printer and proposes solutions Technical support information for your printer www xerox com office CQ8570support includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and more Order supplies for your printer www xerox com office CQ857Osupplies A resource for tools and information such as www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register 176 ColorQube 8570 8870 Color Print
150. r 5 on page 59 2 Insert transparencies into the tray 8X70 102 Note Do not load transparencies above the paper fill line inside the tray 8X70 103 3 If necessary adjust the paper guides to fit the transparencies Note When the paper guides are adjusted correctly there may be a small space between the transparencies and the guides 68 ColorQube 8570 8870 Color Printer User Guide Printing 4 Insert the tray into the tray slot and then push it completely into the printer 5 a b C d 6 8X70 104 On the printer control panel Select Paper Tray Setup and then press the OK button Select the tray you are using Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type or Tray 5 Paper Type Press OK Select Transparency as the paper type and then press OK In the printer driver select either Transparency as the paper type or the tray containing the transparencies as the paper source ColorQube 8570 8870 Color Printer 69 User Guide Printing Printing on Envelopes This section includes Envelope Printing Guidelines on page 70 Printing on Envelopes from Tray 1 on page 71 Printing on Envelopes from Tray 2 3 4 or 5 on page 72 Envelopes can be printed from any tray as long as the tray supports the type of envelope you are using For information on supported envelope types by tray see Supported Media on page 53 Envelope Printing Guidelines Successful envelope printing is highly
151. r using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address The IP address can be assigned automatically by using the AutoIP protocol or the DHCP protocol or manually by specifying a fixed address Network addresses assigned by DHCP are temporary however After a specified time the network may assign a new IP address to the printer which may cause a connectivity problem for you To fix this or if your network administrator requires a static IP address for the printer you can assign the IP address to the printer manually For details see Manually Assigning the IPv4 Address on page 33 See also Online Support Assistant at ColorQube 8570 printer www xerox com office CQ85 70support ColorQube 8870 printer www xerox com office CQ88 70support Automatically Assigning the IPv4 Address By default your printer is set to be recognized automatically by the network to which it is connected acquiring an IP address using DHCP In this case you do not need to do anything except write down the printer s IP address you will need it for accessing CentreWare IS and installing the software After the printer is connected to the network it will automatically seek an available IP address Notes e For the automatic Installer to function the printer must be connected to an established TCP IP network e You can view your printer s IP address at any time from either the Configuration page or the pri
152. rQube 8870 printer www xerox com office CQ8870supplies To replace the maintenance kit 1 Open side door D 8X70 034 A WARNING The printer s interior may be hot Do not touch the hot surfaces 2 Remove the maintenance kit labeled A from the maintenance kit slot 8X70 032 132 ColorQube 8570 8870 Color Printer User Guide Maintenance Insert the replacement maintenance kit and push it completely into the maintenance kit slot Follow the illustrated instructions included with the maintenance kit for full installation and disposal information Close side door D 8X70 038 ColorQube 8570 8870 Color Printer 133 User Guide Maintenance Ordering Supplies This section includes e Locating the Printer Serial Number on page 134 e Consumables on page 134 e Routine Maintenance Items on page 135 e Customer Replaceable Parts on page 135 e When to Order Supplies on page 135 e Recycling Supplies on page 136 Certain consumables and routine maintenance items need to be ordered occasionally Each item includes installation instructions in the package Locating the Printer Serial Number When ordering supplies or contacting Xerox for assistance you will be asked to provide your printer s serial number The serial number is located behind front door A on the printer frame You can also view the serial number from the printer control panel 1 On the printer control panel select Information and then
153. re while matching PANTONE Colors can cause unpredictable color output If you choose to use Color Management software set the printer driver s color correction to None and do not use the printer specific charts e Tomatch PANTONE spot colors in the PostScript printer driver select Properties click the Color Options tab select Automatic color correction select Custom from the drop down list then select Spot Colors For example in the PostScript driver set the color correction to None if the PANTONE Color chart was printed using None the recommended setting For details see Adjusting Color Correction on page 103 Also verify that the color s CMYK values match the CMYK values on the chart e The printed PANTONE charts can fade over time or when exposed to sunlight Check the color charts you printed against the PANTONE Color swatch book available from PANTONE Inc e You may need to re print the chart especially if it has been exposed to light for some time Storing the charts in a dark place helps preserve the color e Print a test page from the control panel to check the colors If the media in the printer is out of specification or other supplies are at the end of useful life color adjustments may not be able to get the printer to match PANTONE Colors ColorQube 8570 8870 Color Printer 171 User Guide Troubleshooting Removing Print Smears This cleaning procedure eliminates ink smears on prints
154. remove a job from the Final Job list select it and then click the X button below the list Note Print With jobs are not available for AppleTalk or USB connected printers ColorQube 8570 8870 Color Printer 115 User Guide Printing Printing or Deleting Secure Print Jobs You can print and delete Secure Print jobs from the printer control panel You cannot print Secure Print jobs from CentreWare IS but you can delete them To print or delete a secure print job at the printer control panel 1 Select Walk Up Features and then press the OK button 2 Select Secure Print Jobs gt OK 3 Scroll to your User Name to select it and then press OK 4 Enter the passcode you used to send the print job Use the Up and Down Arrow buttons to scroll to the first digit then press OK to accept the digit and move to the next number in the passcode Repeat the process until you have entered all four digits of the passcode 5 If you sent more than one Secure Print job with that password select the desired job or select All of Them then press OK 6 Doone of the following e To select Print and Delete press OK and then select the number of copies to print and press OK to print e Select Delete to delete the job without printing and then press OK To delete a Secure Print job in CentreWare IS 1 Goto your printer s CentreWare IS page For details see Accessing CentreWare IS on page 39 2 Click the Jobs tab or button 3 Inthe navigatio
155. routine maintenance tasks 127 S safety 9 safety guidelines for printer location 12 for printer maintenance 14 for printer operation 12 for using printer supplies 13 safety symbols 15 Sample pages 25 Saved jobs creating 113 printing or deleting 117 scaling page size 100 Secure Print jobs creating 113 printing and deleting 116 separator pages 106 serial number locating 134 Shared Saved jobs printing or deleting 117 shipping the printer 139 packing the printer for 141 side door D location 18 Index software installing 41 special print jobs printing Personal Print jobs 117 printing Print With jobs 115 printing Proof Print jobs 116 printing Saved jobs 117 printing Secure Print jobs 116 specialty media 66 specifications 179 controller 184 environmental 181 performance 183 print speed 183 Standard print quality mode PCL driver 166 Standard print quality mode PostScript driver 165 Startup page 24 status messages 175 storing paper 55 supplies ordering 134 recycling 136 reducing consumption of 91 when to order 135 Xerox website for 135 Supplies Usage page 24 127 supplies website 22 Support Centre 28 supported paper and media 53 supported paper weights and sizes 55 T TCP IP configuration resetting to default 38 technical support websites 26 27 176 transparencies guidelines for printing 67 printing 66 printing from Tray 1 67 printing from Trays 2 5 68 Tr
156. s Menu Printing Options Paper Output Job Type Specifies the type of print job Normal Print Secure Print Personal Print Personal Saved Print Proof Print Saved Print Print With requires network connection Paper Size Other Type Paper Mismatch Policy Separators Covers 2 Sided Printing 1 Sided Print 2 Sided Print 2 Sided Print Flip on Short Edge Print Quality Automatic Fast Color Standard Enhanced Photo Color Options Color correction Automatic Color Recommended Vivid Color Black and White Color Adjustments color correction methods Print Settings On Page Prints color settings print quality mode and file name on page Booklet Watermark Booklet Layout Disabled Enabled Booklet Options Scale to New Paper Size Gutter Creep Draw Page Borders Select to print borders around pages Watermark Specifies watermark to use watermark options and settings for creating and editing watermarks Advanced Booklet Image Order Left To Right Right To Left Mirrored Output Disabled Enabled Print Optimization Optimize for Speed Optimize for Economy sRGB Neutral Gray Automatic Black Pure Black Composite Black Use Printer Halftones or Use Application Halftones Allow Printer to Manage Spot Color or Allow Software to Manage Spot Color Saving a Set of Commonly Used Print Options in Macintosh You can save and name a set of printing options to apply to future print jobs To save a set of printi
157. sked questions Note You can download and install the Xerox Support Centre utility from a link on the Software and Documentation disc or from the Xerox Drivers and Downloads website e ColorQube 8570 printer www xerox com office CQ857Odrivers e ColorQube 8870 printer www xerox com office CQ887Odrivers Xerox Support Centre is available for systems with Windows XP SP1 and later or Mac OS X version 10 3 and higher To start the Xerox Support Centre utility 1 Select one of the following options xerox e Windows Double click the Xerox Support Centre icon on your desktop a e Macintosh Click the Xerox Support Centre icon in the dock 7 2 Select your printer from the Select Printer drop down list d Y Note You must have an Internet connection to view manuals and videos on the website 28 ColorQube 8570 8870 Color Printer User Guide Installation and Setup This chapter includes Installation and Setup Overview on page 30 Assigning the Printer s IP Address on page 32 Using CentreWare Internet Services on page 39 Installing the Software on page 41 Power Saver Settings on page 48 ColorQube 8570 8870 Color Printer User Guide 29 Installation and Setup Installation and Setup Overview This section includes e Choosing a Connection Method on page 30 e Connecting to a Network on page 31 e Connecting Directly Using USB on page 31 Before you can use your printer you must 1 Make sure the printer is conn
158. sy Paper This section includes e Glossy Paper Printing Guidelines on page 77 e Printing on Glossy Paper from Tray 1 on page 77 e Printing on Glossy Paper from Tray 2 3 4 or 5 on page 78 Glossy paper can be printed from any tray Glossy Paper Printing Guidelines e Do not open sealed packages of glossy paper until you are ready to load the paper into the printer e Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use e Remove all other paper from the tray before loading glossy paper e Load only the amount of glossy paper you plan to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal it e Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Printing on Glossy Paper from Tray 1 1 Open Tray 1 and its extension For details see Loading Paper in Tray 1 on page 56 2 Insert no more than 50 sheets of glossy paper in the tray Adjust the paper guides to fit the paper 8X70 075 3 On the printer control panel if the correct paper size and type are displayed as the current setup press the OK button Go to step 5 4 If the correct paper size and type are not displayed do the following a Select Change setup gt OK b Atthe Tray 1 Paper Size menu select the paper size and then press OK c Atthe Tray 1 Paper Ty
159. t have Microsoft XP SP1 Server 2003 or later Macintosh users must use Mac OS X version 10 3 or higher Note A USB connection does not provide access to CentreWare IS nor does it allow bi directional communication within the printer driver to provide for example information such as the status of paper loaded in the trays To connect the printer to the computer using a USB cable 1 Attach the power cord and then plug in the printer and turn it on For safety information see Electrical Safety on page 10 2 Connect one end of a standard A B USB 2 0 cable to the printer s USB port For the location of the USB port see Right Side View on page 19 Connect the other end of the USB cable to the computer s USB port When the Windows Found New Hardware Wizard appears cancel it 5 You are ready to install the printer drivers Go to Installing the Software on page 41 ColorQube 8570 8870 Color Printer 31 User Guide Installation and Setup Assigning the Printers IP Address This section includes e Automatically Assigning the IPv4 Address on page 32 e Manually Assigning the IPv4 Address on page 33 e Configuring IPv6 on page 34 e Resetting the TCP IP Configuration on page 38 If your computer is on a large network contact the network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your compute
160. tates when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information 192 ColorQube 8570 8870 Color Printer User Guide Recycling and Disposal Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life takeback information Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recyc
161. tely into the printer 8X70 147 ColorQube 8570 8870 Color Printer 161 User Guide Troubleshooting Minimizing Paper Jams This section provides information to help you minimize paper jams Make sure to e Use only supported media For more information see Supported Media on page 53 e Set the tray settings on the control panel to the loaded media size and type e Load the media flat especially on the leading edge e Install the printer on a hard flat level surface e Store media in a dry location e Remove transparencies from the output tray immediately after printing to avoid static buildup e Adjust the media guides in trays after inserting the media A guide that is not properly adjusted can cause poor print quality media misfeeds skewed prints and printer damage Avoid the following e Media that is folded wrinkled or excessively curled e Fanning transparencies because this causes static e Loading more than one type size weight of media in a tray at the same time e Overfilling the trays e Allowing the output tray to overfill e Allowing the output tray to fill with more than a few transparencies Troubleshooting Paper Jams This section includes e Multiple Sheets are Pulled Together on page 162 e Paper Jam Message Stays On on page 163 e Media Misfeeds on page 163 The printer is designed to function with minimal paper jams using Xerox supported media Other media types may cause more frequent pap
162. ter s CD or DVD drive and then run the installation package After installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select USB from the drop down menu Select the printer in the window Select Xerox from the list of manufacturers Select the appropriate printer configuration from the list of available printers Click the Add button Installing the Printer for Macintosh OS X Version 10 4 and 10 5 To install the printer driver from the Software and Documentation disc ON IN a 44 Insert the disc into your computer s CD or DVD drive At the Welcome screen click Continue At the Software License Agreement screen click Continue Read and accept the license agreement click I Agree Click Install If prompted enter your password and click OK ColorQube 8570 8870 Color Printer User Guide 8 9 10 11 12 Installation and Setup After installation at the Select Printer screen do one of the following as needed e Select your printer if it is displayed in the list e If your printer is not displayed in the list and you have a network connection to the printer click the IP Address or DNS Name button in the row at the top of the installation screen In the field provided type the printer s IP address Click Continue In the Select Printer Model drop down l
163. ter with a Network Connection Connectivity problems can prevent you from being able to print to the printer Probable Cause Solutions The IP address the printer driver is using is not the one currently assigned to the printer Note If your printer is assigned an IP address dynamically your printer s IP address may change periodically even after you have installed the printer driver 1 Determine the IP address your printer is currently using For details see Finding the Printer s IP Address on page 40 2 Verify that the printer port is configured to the same IP address or DNS name the printer is using 3 If necessary configure the port to use the correct IP address or DNS name 4 To prevent the IP address from changing in the future you can do any of the following that apply e Assign a static IP address to the printer For details see Manually Assigning the IPv4 Address on page 33 or Manually Assigning an IPv6 Address on page 37 whichever applies e Use a DNS server that allows you to specify a name for the printer and then point the printer driver to the name instead of the IP address Consult the system administrator for details ColorQube 8570 8870 Color Printer User Guide 145 Troubleshooting Cannot Print to the Printer with a USB Connection Probable Cause Solutions The USB cable is connected to a hub or adapter Disconnect the USB cable from the hub or adapter and connect it dire
164. the bottom of the driver dialog box in the Saved Settings field click the arrow to the right of the field and select Save As In the Save As dialog box type a name for this set of options and then click OK The set of options is saved and will appear in the Saved Settings list The next time you want to print using these options select the name from the list and click OK Selecting Print Options for an Individual Job in Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 Inthe application you are printing from open the Print dialog box and select your ColorQube 8570 8870 printer 2 To select paper size and type select Paper Feed from the pull down menu 3 From the All Pages From list select Auto Select to select paper based on your application settings or select a specific paper type or tray 4 Select other options as desired from the menus and lists displayed Note In Macintosh OS X version 10 3 or higher you can create multiple presets and save each with its own distinctive name and printer settings For details see Saving a Set of Commonly Used Print Options in Macintosh on page 90 5 Click Print to send the print job ColorQube 8570 8870 Color Printer 89 User Guide Printing Print Options for Macintosh The following tables list specific printing options available from the Xerox Features pull down menu in the printer driver Xerox Feature
165. the custom size paper in Tray 1 and select or define the custom size at the printer control panel 2 Define the custom size in the printer driver or application 3 Send the print job Defining a Custom Paper Size at the Printer Note When you define a new custom size at the printer it is stored in the printer so it can be used again The printer can store up to five custom sizes Custom sizes display on the control panel in the order of frequency of use Each time you select a custom size it goes to the top of the custom size list If you define a new custom size after five custom sizes have been stored the new custom size replaces the least used custom size the one at the bottom of the list To define a custom size at the printer 1 Load the paper into Tray 1 For details see Loading Paper in Tray 1 on page 56 2 When the printer control panel prompts you to confirm the type of paper in the tray select Change setup and then press the OK button 3 Atthe Tray 1 Paper Size menu select New Custom Size gt OK ColorQube 8570 8870 Color Printer 81 User Guide Printing At the Short Edge menu do one of the following e Ifthe correct short edge size is displayed as the current setup press OK e Ifthe correct short edge size is not displayed select Change gt OK and use the arrow buttons to enter a new short edge size Press OK At the Long Edge menu do one of the following e Ifthe correct long edge size is displayed as t
166. thin 10 seconds after turning off the printer select Shutdown for Moving Printer on the control panel 3 Wait for the printer to complete the cool down period for the ink to solidify The printer shuts down when it is cool enough to move 4 Unplug the printer after the cool down cycle is complete Note Do not unplug the printer until the power down and cooling sequence completes Packing the Printer Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer refer to the support website for information on contacting the support call center or contact your local Xerox reseller A CAUTION Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details ColorQube 8570 8870 Color Printer 141 User Guide Maintenance 142 ColorQube 8570 8870 Color Printer User Guide Troubleshooting This chapter includes e General Troubleshooting on page 144 e Paper Jams on page 149 e Print Quality Problems on page 164 e Getting Help on page 1
167. ting Printing OVernieW 2 4 6 cee ecee ke cee Tene pei Rh ae h E a i a E ee ee ae E 52 S pported Medid aetrutonsonduneadinte ennt t eo E A EEEE EEEE EEE ER 53 Recommended Media Lists 2 cc2 ccteceteceteceteedthasensdeeedensdeeedesedeandeneds 53 Ordering Medid m acter cnc raid ain nin ge ws Bion 0 ae arene ob ag Whe ak oe peta EEE dela ate plants dont 53 General Media Loading Guidelines ce cece cece eee nce rererere rrene 54 Media That Can Damage Your Printer 0 ci0sic000induretuewdw cede ewdwewweewhnwecaee ee 54 Paper Storage Guidelines ccccocecdcadedadedecerodcedenieesesanssasanaseseanessenenees 55 Supported Paper Sizes and Weights cece cece cece ence eee eeeeeeeeeees 55 LOGGING MNIE a Io P EEEE E vasestessaeaeae aries 56 Loading Paper in Tray Tocsecreccic cice citant oduna TEESE EEEE ENAERE EEEE i 56 Using Manual Feed acdneaeeloiewreeaneauensororeetaneeanaude ainainne tn AE AE E 58 Loading Paper in Tray 2 3 4 0r 5 cccetetetceceaiadecaeeensadceaeasanssaeesanasoes ces 59 Setting Paper Handling Options vs cicasesavenittiaedeeudedeuserdedsdeetiiassdaidiadedaddss 63 Selecting the Tray 1 Mode cicucdasssoewicactesscesesassceeiecnsqieesieenaaneus 63 Setting the Tray 1 Prompt 22 cece eee cee erence eii i 64 Selecting the Tray 2 N Mode 20 cece een e cece cece ee eect nee eee eeeeeee 65 Printing on Specialty MEdiG lt c cccececeeieeedeedeeeeeeed eee deed eee tietav eden edasedensen 66
168. tores the job on the hard drive so you can print it from the control panel at any time The job is not deleted after printing or if you turn off the printer Print With Prints existing stored personal and shared saved jobs along with the current job This option requires a network connected printer Sending Secure Proof Personal Print or Saved Print Jobs To use Personal Personal Saved Secure Proof Saved or Print With print jobs you set up and send the job from a supported driver so that it is saved to the printer s hard drive then print from the control panel or CentreWare IS when you are ready Some job types require you to passcode protect the print job when you set it up and then enter the passcode at the printer or in CentreWare IS when you print the job Setting Up a Special Print Job in Windows XP SP1 or Later 1 In the application you are printing from open the Print dialog box select the supported driver and then open the printer driver settings In the Paper Output tab select the job type from the Job Type list Do the following according to the job type e Secure Print In the Secure Print dialog box enter a four digit passcode to use when you print the job at the printer in both the Passcode and the Conform Passcode fields The job is deleted after you print it ColorQube 8570 8870 Color Printer 113 User Guide Printing e Proof Print In the Proof Print dialog box enter a name to use to identify the job wh
169. tripes on page 172 Note Any jets that have been substituted will remain substituted until Jet Substitution mode is disabled Jet substitution requires the presence of any numerically adjacent functional jet to replace the weak missing or discolored jet For example if Cyan jet 2 is missing Cyan jet 1 or Cyan jet 3 can be substituted for Cyan jet 2 as long as jet 1 or 3 is not also weak or missing Jet Substitution mode will not correct situations where there are three or more consecutively numbered jets that are weak or missing For example if Cyan jets 1 2 and 3 are all weak or missing Jet Substitution Mode cannot be used for jet 2 Note When a jet is being substituted a black dot is displayed next to its jet number on the Light Stripes Test page Jet Substitution is only used when printing from a computer Jet Substitution is not used when printing the Light Stripes Test page from the control panel A Service Mode key is printed at the bottom of the Light Stripes Test page The Service Mode key summarizes the number of substituted jets for each color for example C 1 M 0 Y 0 K 0 Enabling Jet Substitution Mode On the printer control panel select Troubleshooting and then press the OK button Select Print Quality Problems gt OK Select Eliminate Light Stripes gt OK If necessary select Light Stripes Test to make a Light Stripes Test print that shows any weak or missing jet and the jet number Select Jet Substitutio
170. trol panel instructs you to load paper Dynamic default Same as Static plus the paper size and type can be set by the first print job that uses the tray after paper has been loaded The size and type are determined by the settings in the print job Tray modes can be set from the control panel or from CentreWare IS To set the Tray 2 N mode from the control panel 1 On the printer control panel select Paper Tray Setup and then press the OK button 2 Select Tray 2 Mode gt OK 3 Use the Up and Down Arrow buttons to make a selection and then press OK 4 To exit the menu press the Back button until you return to the main menu To set the Tray 2 N Mode from CentreWare IS 1 Launch your Web browser and then type the printer s IP address in the browser s Address field For details on finding your printer s IP address see Finding the Printer s IP Address on page 40 2 Atthe CentreWare IS page click Properties 3 Inthe navigation pane on the left expand the General folder and then click the Printer Defaults link In the User Preferences section select the desired setting in the Tray 2 N Mode list Scroll to the bottom of the page and click the Save Changes button See also Printing on Specialty Media on page 66 ColorQube 8570 8870 Color Printer 65 User Guide Printing on Specialty Media This section includes e Printing on Transparencies on page 66 e Printing on Envelopes on page 70 e Pr
171. ttings On Page Prints color settings print quality mode and file name on page PCL driver e Color correction Color Black and White Layout Watermark Page Layout Pages Per Sheet N Up Booklet Layout Booklet Options PostScript driver only Page Layout Options Watermark None Draft Confidential Copy Options New Edit Delete ColorQube 8570 8870 Color Printer 87 User Guide Printing Driver Tab Printing Options Advanced PostScript driver e Paper Output Copies number of Collate e Image Options Application Reduction Enlarge Printing Optimization Mirrored Output PostScript Pass Through RGB Neutral Gray Halftones Spot Colors Color Configuration e Booklet Layout Booklet Image Order e Xerox Job Ticket Send Xerox Job Ticket When Printing Enabled Disabled e Driver Defaults available from Printing Preferences only Restore Original Driver Defaults Earth Smart Settings available from Printing Preferences only Setup Hide Earth Smart Settings Button e Advanced Printing Features Enabled Disabled e TrueType Font Substitute with Device Font Download as Softfont e TrueType Font Download Option Automatic Outline Bitmap Native TrueType e PostScript Output Option Optimize for Speed Optimize for Portability Encapsulated PostScript EPS e PostScript Language Level 2 3 e Send PostScript Error handler Yes No e About Printer driver version e Xerox Web Links Various s
172. tton 2 Select Printer Controls gt OK 3 Select Date and Time gt OK 4 Follow the instructions on the control panel Note You can also set the date and time in CentreWare IS Automatic 2 Sided Printing Prints 1 Sided Probable Cause Solutions Two sided printing was selected at the control panel but not selected in the printer driver at the time of printing Select 2 sided printing in the printer driver before sending the print job The correct paper size and type were not selected at the control panel when the tray being used was loaded with paper 1 Remove the paper from the tray Reload the paper into the tray 3 Adjust the paper guides to that they just touch the edges of the paper stack 4 Verify that the correct paper type and size is displayed on the control panel menu If it is not correct it For details see Loading Media on page 56 ColorQube 8570 8870 Color Printer 147 User Guide Troubleshooting Probable Cause Solutions Paper being used is not supported by the automatic Use only media approved for automatic 2 sided 2 sided printing feature printing For details see Automatic 2 Sided Printing Guidelines on page 93 Your printer model does not support automatic Print using manual 2 sided printing For details see 2 sided printing Printing a 2 Sided Document Manually on page 95 148 ColorQube 8570 8870 Color Printer User Guide Paper Jams This s
173. upport links Internet connection required PCL driver e Paper Output Copies number of Collate e Image Options Application Reduction Enlarge Printing Optimization Graphics Mode e Xerox Job Ticket Send Xerox Job Ticket When Printing Enabled Disabled e Driver Defaults available from Printing Preferences only Restore Original Driver Defaults Earth Smart Settings available from Printing Preferences only Setup Hide Earth Smart Settings Button e Advanced Printing Features Enabled Disabled e Print Optimization Enabled Disabled e TrueType Font Substitute with Device Font Download as Softfont e TrueType Font Download Option Download as TrueType Download as Bitmap Print as Graphics None All tabs More Status button network connection required Opens PrintingScout Status dialog box where you can track supply status active jobs and completed jobs Also provides a link to PhaserSMART troubleshooting website Help button Opens printer driver online help Earth Smart Settings button Opens Earth Smart Settings Saved Settings Opens saved sets of printing options 88 ColorQube 8570 8870 Color Printer User Guide Printing Saving a Set of Commonly Used Print Options in Windows You can save and name a set of printing options so that you can quickly apply them to future print jobs To save a set of printing options 1 2 In the printer driver select the settings to save At
174. ur Printer on page 54 e Paper Storage Guidelines on page 55 e Supported Paper Sizes and Weights on page 55 Your printer is designed to be used with a variety of media types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your ColorQube 8570 8870 printer Recommended Media Lists A complete regularly updated list of recommended media types is available e ColorQube 8570 printer Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper e ColorQube 8870 printer Recommended Media List United States www xerox com paper Recommended Media List Europe www xerox com europaper You can also print the Paper Tips page which provides a convenient list of the common paper types and sizes that can be printed from each tray For details see Supported Paper Sizes and Weights on page 55 Ordering Media To order paper transparencies or other specialty media contact your local reseller or go to the Xerox Supplies website for your printer e ColorQube 8570 printer www xerox com office CQ8570supplies e ColorQube 8870 printer www xerox com office CQ8870supplies A CAUTION Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is availabl
175. uration list select Bi Directional Communication In the Bi Directional Communication field select On In the PrintingScout Job Notification field select Notify me when job has completed Click OK Click Print to send the print job PO A Oy ge a Using Earth Smart Features Note These features are only available in Windows drivers The ColorQube 8570 8870 printer provides options that reduce ink and paper used by each print job You can use the Earth Smart features as desired when you select printing options for individual print jobs or you can enable or disable the Earth Smart driver settings as part of the printer driver defaults Note Some of the Earth Smart features require the printer to have automatic 2 sided printing capability or the optional printer hard drive installed To select Earth Smart features in a supported driver 1 Open the printer driver settings 2 At the bottom of the dialog box click the green Earth Smart Settings button ColorQube 8570 8870 Color Printer 91 User Guide Printing In the Earth Smart Settings dialog box select any or all of the features e Set 2 Sided Print Select to have 2 sided printing be the printer s default output type This option requires that your printer have automatic 2 sided printing enabled e Set 2 Up as my Layout Enable Earth Smart 2 Up Select to automatically choose the best way to print a job without wasting paper When the document has more pages than will fit
176. used in addresses supplied by DHCPv6 Link Local addresses are used by nodes to communicate with other nodes on the same local network Two options are available for setting the Interface ID e The default is to have the Interface ID automatically computed from the MAC address associated with the interface The ID is different for each device This is the recommended method for setting the Interface ID e The other option is to manually set the Interface ID The Interface ID must be 64 bits 8 bytes in length and must not contain special characters other than colons or valid hexadecimal digits 0 through 9 a through f or A through F Note Set the Interface ID using CentreWare IS If you change the Interface ID you will be prompted to reset the printer before the changes take effect To set the Interface ID using CentreWare IS Launch your computer s Web browser Type your printer s IP address in the browser s Address field At the CentreWare IS page click Properties In the navigation pane on the left expand the Protocols folder then click TCP IP Click the TCP IP v6 button Do one of the following e Select User Interface ID from MAC address e Select Use this Interface ID and then type the address into the field provided 7 At the bottom of the screen click the Save Changes button Oe aa a Automatically Assigning the IPv6 Address Addresses can be assigned automatically when a router is found that offers one or
177. uter sharing the printer is buffering all print jobs and then spooling them to the printer this can slow print speeds To test the printer s print speed print some internal pages such as the Menu Map If they print at the printer s rated speed you may have a network or printer installation issue The print quality speed is Photo No action needed Printing using Photo print quality takes longer The job is very complex 146 ColorQube 8570 8870 Color Printer User Guide Wait No action needed Printer is Making Unusual Noises Troubleshooting Note The printer will make a variety of noises during its power up procedure These noises will consist of different clicking beeping and whirring noises These should be considered normal operation if they happen during power up or cleaning and not during printing Probable Cause Solutions One of the trays is not installed correctly Open and close the tray you are printing from The printer makes a buzzing grinding sound during the print process when the Paper Tray 1 roller is out of position Open and close the tray or the front door to reset the roller position and eliminate the noise Date and Time are Incorrect Probable Cause Solutions You have not set the correct date and time Set the correct Date and Time on the printer control panel 1 On the printer control panel select Printer Setup and then press the OK bu
178. x Features From the next pull down menu select Advanced In the Mirrored Output list select Enabled Note When finished printing change the Mirrored Output setting back to No so that future print jobs do not print as mirrored ColorQube 8570 8870 Color Printer User Guide Printing Printing Special Job Types This section includes Sending Secure Proof Personal Print or Saved Print Jobs on page 113 Sending Print With Jobs on page 115 Printing or Deleting Secure Print Jobs on page 116 Printing or Deleting Proof Print Jobs on page 116 Printing or Deleting Personal Print Jobs on page 117 Printing or Deleting Saved Jobs on page 117 Note The optional printer hard drive is required to use these special print job types Secure Print Stores the job with a passcode on the printer s hard drive Prints the job only after you enter the four digit numeric passcode on the printer control panel Proof Print Prints only one copy of the job so you can proof the copy If you want to print additional copies select the job name on the printer control panel Personal Print Prints the job when you select your user name on the control panel or in CentreWare IS You do not need to enter a job name or passcode Personal Saved Print Stores the job on the printer s hard drive under your user name and with your passcode so that only you can print it from the control panel The job is not automatically deleted after printing Saved Print S
179. y Printing Guidelines e Remove all paper before loading transparencies in the tray e Donotload more than 50 transparencies in Tray 1 Do not load more than 400 transparencies in trays 2 5 Overloading the tray can cause the printer to jam e Handle transparencies by the edges using both hands Fingerprints or creases can cause poor print quality e Use only recommended transparencies e After loading transparencies change the paper type at the printer control panel to Transparencies Printing on Transparencies from Tray 1 1 Open Tray 1 and its tray extension For details see Loading Paper in Tray 1 on page 56 2 Insert transparencies into the tray and adjust the paper guides to fit the transparencies 8X70 101 3 Onthe printer control panel if the correct paper size and type Transparency are displayed as the current setup press the OK button Go to step 5 4 If the correct paper size and type are not displayed do the following a Select Change setup gt OK b Atthe Tray 1 Paper Size menu select the paper size and then press OK c Atthe Tray 1 Paper Type menu select Transparency gt OK 5 Inthe printer driver select either Transparency as the paper type or Tray 1 as the paper source ColorQube 8570 8870 Color Printer 67 User Guide Printing Printing on Transparencies from Tray 2 3 4 or 5 1 Remove the tray from the printer and position its paper guides For details see Loading Paper in Tray 2 3 4 o

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