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Contents
1. GETTING STARTED Your CS50 Bluetooth Personal Sound Amplifier includes the following parts CS50 Earpiece Two rechargeable batteries Battery charging kit Three ear tips small medium large Earpiece cleaning tool Carrying case EARPIECE Battery terminal has magnetic connectors for quick and easy battery installation Program button located on the back edge of earpiece switches between three environmental settings Volume button located on the face of the earpiece allows user to increase or decrease level in dB increments Battery wire in adjustable tube provides comfortable fit regardless of ear size A Directional microphone for improved audio quality during phone calls Nozzle provides secure base for mounting ear tips i Ear tip fits in your ear like standard ear buds The smallest ear tip comes pre attached to the CS50 CHARGING KIT Charger Charger base has two power supply battery charging stations wall plug with independent LED indication lights Charger cable micro USB to USB Charging Batteries While your batteries may have a small charge when you unpack them we recommend fully charging the batteries before you start using your CS50 It will take up to 2 hours to fully charge your batteries Fully charged each battery will power the CS50 for up to 15 hours of normal listening To char2. 7 gently wiggling slightly to ensure good fit The ideal fit is snug but not tight Adjusting the volume Press the volume button to increase the volume You will hear four tones in ascending pitch to indicate the new level When you have reached the maximum volume the last tone in the series will descend Push and hold the volume button to decrease the volume You will hear four tones in descending pitch to indicate the new level Selecting environmental setting The program button on the back edge of your CS50 be used to cycle through three environmental settings The first setting is your baseline listening profile This setting is for normal relatively quiet situations You will hear one confirmation beep when returning to your baseline profile Note Out of the box the baseline profile of your CS50 is set to a factory default Preset 1 To change your baseline profile see page 12 The other two settings are designed to optimize the performance of the CS50 in specific situations Restaurant Setting You will hear two quick confirmation beeps when entering the 550 5 Restaurant Setting Restaurant Setting emphasizes the directional microphone to focus on sounds coming from in front of you and provide more rejection of unwanted sounds in noisy environments Entertainment Setting You will hear three quick confirmation beeps when entering the 550 5 Entertainment Sett
3. O SOUNDWORLD solutions BLUETOOTH SERIES CSS PERSONAL SOUND AMPLIFIER THANK YOU Thank you for purchasing the CS50 This Bluetooth Personal Sound Amplifier offers tremendous flexibility and customization in terms of fit and sound settings allowing you to hear better in circumstances like business meetings and family gatherings Visit our web site and register your CS50 to receive important updates information about new products and exclusive offers CONTENTS Getting Started 4 Eai OCG et te 5 Charging Kit es 6 Charging Batteries dundnsndente 6 Using Your 550 8 Personal ss dessus ss 8 Attaching a battery to the CS50 9 Placing the CS50 on your 10 Adjusting the volume 10 Selecting an environmental setting 11 Changing your baseline profile 12 Getting used to your 550 13 Pairing with Bluetooth devices 14 Answering phone 15 Audio streaming 16 Advanced customization ee 17 Care and Cleaning 18 nn sr 19 Troubleshooting 19 One year limited warranty 20 Important Information 23
4. However PSAPs are subject to applicable provisions of the Radiation Control or Health and Safety Act of 1968 under which FDA regulates electronic products that emit sonic vibrations such as sound amplification equipment See also 21 CFR 1000 15 Manufacturers of PSAPs must report defects and adverse events and take other measures described in 21 CFR Part 1003 Manufacturers of PSAPs must also comply with requirements to repurchase repair or replace electronic products required under 21 CFR Part 1004 25 APPENDIX IMPORTANT INFORMATION FCC Information This device complies with Part 15 of the FCC Rules Operation is subject o the following two conditions 1 This device may not cause harmful nterference and 2 this device must accept any interference received ncluding interference that may cause undesired operation se This equipment has been tested and found to comply with the limits for Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses nd can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television r
5. Merchandise Authorization RMA number and ship the Product to Sound World Solutions After receipt Sound World Solutions will inspect the Product at its facility for the claimed defects and if found to be defective when purchased Sound World Solutions will replace the Product or refund the purchase price within 30 days Replacement parts or products are warranted only for the original warranty period Sound World Solutions will not make any refunds or exchanges without prior authorization 20 WARRANTY Exclusions This limited warranty Covers only the Product and its battery pack and does not cover any other accessories goods or services is effective only if the Recommended Usage Instructions are followed and the Product is used properly and only for its intended purpose does not cover damage that Sound World Solutions determines to have been caused by normal wear and tear or by misuse or use of the Product for other than its intended purpose does not cover any non conformity damage or defect attributable to modification or repair of Products not authorized by Sound World Solutions and does not cover damage caused by accident acts of God or event of force majeure negligent or intentional misuse alteration or damage or to any Products that have not been properly handled stored or used after delivery to the Customer Exclusive Warranty This Limited Warranty is Sound World Solutions exclusive warranty regarding the Produ
6. 2 Slide the ear tip all the way onto the earpiece nozzle The end of the sleeve should come into contact with the base of the nozzle Note Do not wear the earpiece without an ear tip attached 3 The battery wire be adjusted to the comfort of your 550 Grasping the of the in hand gently pull or push the battery wire with your N other hand to Gently pull or achieve the push desired length with your other hand to achieve Be careful not desired length to pull too hard 1 Grasp the body in one hand Attaching a battery to the CS50 1 Align the contacts and magnets of a charged battery with the battery terminals and magnets on the earpiece 2 Once the battery snaps into place the unit is on It is normal to have a slight delay of a few seconds as the unit powers up To turn the unit off simply disconnect the battery 3 The CS50 provides an audible low battery indication When you hear five tones played in sequence low high low high low it is time to change batteries USING YOUR CS50 Placing the CS50 on your ear 1 Place the battery behind your ear hanging the battery wire over your ear 2 If you wear eyeglasses position the battery between the earpiece of your glasses and your ear Be aware that removing or adjusting your glasses may create a distracting noise in your CS50 3 Insert the ear tip straight into your ear
7. device The CS50 switches automatically between the personal amplification to either audio streaming once the media player in your phone or computer starts steaming audio or to telephone to allow you to answer an incoming call Once the call is over or the media player is turned off the CS50 switches back to personal amplification We recommend that you disable the dial pad touch tones and sounds on your phone or computer for less interference with personal amplification Advanced customization For even more functions and options to personalize the performance of your 550 please visit www SoundWorldSolutions com There you can download the free CS50 Customizer app for smartphones and computers This app will allow you to further personalize the settings within your CS50 via Bluetooth link Under the Personalize tab of the app you can initiate an automated program that will walk you through the steps in tailoring the performance of the 550 to your specific preferences The Profiles tab allows you to select one of the three preset profiles or a personal profile developed by the automated program mentioned above The Equalizer provides sliders to adjust the individual settings for treble mid and bass frequencies for a customized user experience There is also a slider to adjust the volume similar to the volume button on the CS50 CARE AND CLEANING To maintain optimal performance of your CS50 please
8. PPLY TO YOU Dispute Resolution SOUND WORLD SOLUTIONS AND CUSTOMER HERETO HEREBY ABSOLUTELY IRREVOCABLY AND UNCONDITIONALLY WAIVE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ALL RIGHT TO TRIAL BY JURY OF ANY CLAIM OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF OR RELATING TO THIS LIMITED WARRANTY IN ANY ACTION PROCEEDING OR OTHER LITIGATION OF ANY TYPE BROUGHT BY SOUND WORLD SOLUTIONS OR CUSTOMER AGAINST EACH OTHER WHETHER WITH RESPECT TO CONTRACT CLAIMS TORT CLAIMS OR OTHERWISE 22 IMPORTANT INFORMATION Warning To reduce the risk of electric shock do not remove cover No user serviceable parts inside Refer servicing to qualified personnel Warning To reduce the risk of fire or electric shock do not expose this product to rain or moisture The CS50 should not be exposed to dripping or splashing No objects filled with liquids should be placed on the CS50 A Important Safety Instructions oo ST Be NS 10 11 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Protect the power cord from being walked on or pinched particularly at plugs c
9. adhere to the following precautions DO NOT get water or other liquids on or in the earpiece DO NOT wear the CS50 while swimming showering out in heavy rain or in moist environment DO NOT wear the earpiece without an ear tip attached DO NOT use solvents or liquids on the CS50 DO NOT sleep with the CS50 on DO NOT leave the CS50 or charger in direct sunlight or excessive heat Remove the CS50 when applying cosmetics perfume aftershave hairspray lotion or any other product that might get into the earpiece Remove the CS50 during strenuous physical activities like working out Keep the CS50 and charger clean and dry A cleaning tool is included with your CS50 It is recommended that you use the wire loop at the end of this tool to remove any wax buildup from the ear tip and nozzle at least once per week Clean the outside surfaces of the CS50 periodically by wiping with a soft dry cloth Never use solvents or liquids to clean any part of the CS50 Additional ear tips and replacement batteries can be purchased online at www SoundWorldSolutions com or by calling 1 855 792 0117 18 APPENDIX TROUBLESHOOTING No sound coming from CS50 Be certain battery is attached properly Confirm the battery is charged Remove wax that may be blocking the ear tip or nozzle Sound is muffled or garbled Check that the ear tip is mounted to nozzle correctly Remove any wax that
10. ct This Warranty may not be modified altered or amended and Sound World Solutions does not authorize and will not be bound by any other warranties or representations regarding the Product by its representatives employees agents or others THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED SOUND WORLD SOLUTIONS DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTY REGARDING THE PRODUCT AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE 21 APPENDIX WARRANTY Limitation of Liability Under no circumstances will Sound World Solutions have any liability or obligation whatsoever for consequential indirect incidental special or punitive damages including damages for loss of profit damage to property or personal injury including loss of consortium whether based on contract tort including negligence and strict liability or otherwise Sound World Solutions only obligation and Customer s exclusive remedy shall be limited to repair or replacement of the defective Product subject to the terms of this limited warranty THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS MAY NOT A
11. eception which can be d etermined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Users are not permitted to modify or make changes to the device in any way Changes or modifications not expressly approved by Sound World Solutions could void the user s authority to operate the equipment 26 O SOUNDWORLD solutions Sound World Solutions 960 N Northwest Highway Park Ridge IL 60068 2358 USA 847 939 6101 For Customer Service or Technical Support Dial 855 792 0117 Toll free in the U S comunicar con el Servicio a Clientes Soporte T cnico Marque el 855 792 0117 sin costo en los EUA Pour communiquer avec le Service a la client le ou le Service technique composez le 855 792 0117 num ro vert aux E U SoundWorldSolutions com 2014 Sound World Solutions 33 50000
12. ge the batteries 1 Assemble the charging kit by plugging the small end of the cable into the charger base and plugging the large end into the charger power supply Note The large end of the charging cord can also be plugged into a standard USB connector on your computer 2 Plug the power supply into a standard AC outlet The lights on top of the charger will glow blue to confirm power is reaching the charging stations 3 Connect the batteries to the two charging points on the charger by aligning the magnets Once the battery is in place the indicator light will change color A red light indicates the battery is charging The light will turn green when the battery is fully charged and is ready to use WARNING Magnetic Field Can be harmful to pacemaker and defibrillator wearers Do not place CS50 earpiece or batteries in a shirt pocket or near your pacemaker or defibrillator 7 USING YOUR 550 Personal fit 1 The CS50 comes oC with three different sized ear tips small pre attached to earpiece nozzle medium and large If the small tip is not snug in your ear detach the ear tip from the nozzle and try the medium or large tip The ear tips that come with the CS50 can be trimmed for a more comfortable fit Use a pair of scissors to cut along one of the guide lines on the stem of the ear tip before attaching it to the nozzle of the CS50 Trim in small increments to reach the perfect fit
13. gnetic fields Do not place CS50 earpiece or batteries shirt pocket or near your pacemaker or defibrillator Keep all parts of the CS50 earpiece and charger kit away from children under the age of 3 These components contain small parts that may present a choking hazard 24 IMPORTANT INFORMATION Industry Canada Regulatory Information Operation of this device is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device See RSS GEN 7 1 5 FDA Note on Personal Sound Amplifiers PSAPs PSAPs are intended to amplify environmental sound for non hearing impaired consumers They are not intended to compensate for hearing impairment Examples of situations in which PSAPs typically are used include hunting listening for prey bird watching listening to lectures with a distant speaker and listening to soft sounds that would be difficult to hear e g distant conversations performances Because PSAPs are not intended to diagnose reat cure or mitigate disease and do not alter the structure or function of he body they are not devices as defined in the Food Drug and Cosmetic Act As such there is no regulatory classification product code or definition for hese products Furthermore there are not requirements for registration of manufacturers and listing of these products with FDA
14. ing Entertainment Setting provides increased low frequency response for a more natural sound at musical or theatrical events USING YOUR CS50 Changing your baseline profile The CS50 comes programmed with three preset listening profiles with shaped frequency responses based on the most typical amplification needs Each preset profile has automatic level adjustments to maximize comfort and speech audibility The CS50 is programmed to Preset 1 at the factory Simply press the program and volume buttons together for about a second to cycle to the next preset profile An orange light on the back of the CS50 will flash 1 2 or 3 times and you will hear 1 2 or 3 high pitch tones to indicate which preset profile you are in Note You can also use our Customizer app on your smartphone or computer to assign one of the preset profiles as your baseline profile You can also use the app to create your own personal profile tailored to your specific needs For more information regarding the app please see page 17 advanced customization section Preset 1 Factory default setting Boost in high frequency range Preset 2 More boost in high frequency range compared to Preset 1 along with mild boost in mid range frequencies Preset 3 Equal high and mid range frequency boost as Preset 2 but with an increase in low frequency range as well Gotoarelatively quiet environment and listen to a sound source like a television program o
15. may be blocking the ear tip or nozzle e Adjust volume setting Try a different preset or environmental setting f using as Bluetooth headset be certain you are within 10 feet of the device Battery is not charging Be certain the charger kit is completely assembled Be certain the charger is connected to a power source blue indicator lights Be certain battery is properly mounted to charging station red indicator lights CS50 is not pairing with my phone Be certain Bluetooth is turned on in the phone e Pair the device within the 3 minutes of powering up the CS50 Ensure that CS50 is selected as active device on the phone Use 550 within 10 feet of phone 19 APPENDIX WARRANTY Limited Warranty Sound World Solutions will repair or at Sound World Solutions option replace any CS50 Bluetooth Personal Sound Amplifier the Product if in Sound World Solutions opinion it is defective in materials and or workmanship This limited warranty is in effect for one year from the purchase date by the end user of the Product the Customer Sound World Solutions liability shall be limited to the cost of the affected part or parts All shipping taxes and other costs are the Customer s sole responsibility This warranty is made only to the Customer and is non transferable To make a warranty claim the Customer must provide Sound World Solutions with proof of purchase and then receive a Return
16. onvenience receptacles and the point where they exit from the apparatus Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 23 APPENDIX IMPORTANT INFORMATION Bluetooth The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Sound World Solutions is under license Other trademarks and trade names are those of their respective owners General Warnings If you have or think you may have any one of the following symptoms do not use this product until you have consulted a physician History of excessive wax build up Pain or discomfort in the ear e Fluid or drainage from the ear within the past 90 days Ear canal blockage a lasting ear infection or a plugged up fullness feeling Visible deformity of the ear Sudden rapid progressing or fluctuating hearing loss within the past 90 days Chronic difficulty hearing e Ringing in only one ear e Hearing loss only in one ear that worsened in the past 90 days Spells of acute or chronic dizziness Pacemakers and defibrillators can be sensitive to ma
17. r person speaking with each of the three presets for some time You should readjust the volume to a comfortable level each time after selecting a new preset Try all three presets over the course of a few days in common listening situations like conversations and watching television in order to determine the most suitable preset profile and volume setting for your needs The most suitable setting is the one you need to change the least during the course of the day The automatic adjustments within each preset profile should be able to maintain comfort and audibility without having to adjust the volume except in unusual situations Getting used to your CS50 It may take some time to get used to the amplification provided by your CS50 You will hear many sounds with clarity you are not used to hearing Ambient and environmental sounds like shuffling papers or cutlery and dishes may be distracting at first Your brain needs to get used to these sounds Over the course of about two weeks the initial discomfort will fade as you become accustomed to the new palate of brighter and clearer sounds you are experiencing USING YOUR 550 Pairing with Bluetooth devices Pairing your CS50 to a Bluetooth device like smartphones and computers is a simple one time operation Your CS50 will seek and attempt to pair with Bluetooth devices for 3 minutes each time the battery is attached After that time if no devices have been detected the unit
18. will stop trying to pair and the Bluetooth transmission will be turned off 1 Be certain the device you wish to pair with has its Bluetooth functionality turned on See device instructions for specific details 2 Attach a charged battery to the CS50 3 Watch the device you are trying to pair with for CS50 to be detected CS50 should appear on the screen If asked for a pin enter 0000 4 Select the CS50 from list of Bluetooth devices to ensure pairing The 550 will beep once when the Bluetooth connection has been made Two beeps indicate the Bluetooth connection has been lost Note For best results the CS50 should be within 10 feet of the Bluetooth device Answering phone calls 1 To answer a telephone call press the CS50 volume button On some phones you may need to select the CS50 when answering a call 2 During phone calls the volume button can be used to control the volume of the call Press to increase volume push and hold to decrease volume 3 To hang up press the CS50 program button or end the call with the phone s controls 4 Do not push the program button during a call The call could be terminated Note For best results place phone on same side of body as CS50 USING YOUR CS50 Audio streaming The CS50 is ready for audio streaming from your smart phone or computer The A2DP mode can be disabled either by using the CS Customizer application or by the media audio menus on your
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