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1. MEPS i The World s Leading Software for Label Barcode RFID amp Card Printing Getting Started with the BarTender Application Suite Overview installation and basic usage English Edition Rev 12 02 13 1335 English ry SEAGULL iEN T IF I BarTender Getting Started Copyright Seagull Scientific Inc 2001 2012 All rights reserved Information in this document is subject to change without notice No part of the publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of Seagull Scientific Inc HASP is a registered trademark of Aladdin Knowledge Systems Ltd Microsoft Windows Windows Vista the Windows Vista Start button and the Windows logos are trademarks or registered trademarks of Microsoft Corp in the USA and or other countries SOL Server is a trademark of Microsoft Corporation Oracle is a registered trademark of Oracle Corporation SAP is a trademark of SAP Aktiengesellschaft The Ready for IBM Websphere software mark and the trademarks contained therein are trademarks of IBM Corp IBM is not the licensor of this Business Partner s product and does not make any warranties regarding this Business Partner s product BarTender is a registered trademark of Seagull Scientific Inc All other registered names and trademarks referred to in this manual are the property of their
2. 5 Printer Maestro 5 printer based objects and fonts 37 printing 26 a test label 39 40 cards 1 labels 1 performance tips 37 RFID 1 tags troubleshooting 39 printing templates 26 properties of objects 25 R reading data from a database 24 reading from a database 22 registering BarTender 43 removing an object 22 Reprint Console 8 RFID object creating 20 RS 232 serial port 33 37 S SAP reading data from 22 24 screen See dialog screen data 22 Index 4 7 Seagull License Server 7 Seagull Scientific contacting 43 Security Center 4 selecting objects 21 serial cables 35 serial communications 33 serial port parameters 34 serial port parameters of printer 34 of Windows 35 size of template See template size paper 19 SQL server 24 stock 19 straight through serial cable 35 41 supplies management See printer supplies management support technical 43 Symbology 25 System Database Setup 7 T task list creating modifying in Commander 30 running 31 tasks on task list deleting moving and reordering 30 technical support 43 telephone numbers for Seagull Scientific 43 template height and width specifying 20 template size changing specified 19 templates 48 BarTender Getting Started pre made 26 supplied by Seagull Scientific 26 text object changing the height of 21 creating 20 time as object data 22 toolbox 27 tracking printer consumable
3. Def aul Lal A reas Encoding Delirnitatior Delimitation Type Mixed Quote and Comma Dield Setup Number of Helds 5 Find Number ot Fields F hrst Record Has Held Names get Field Names To tell BarTender to read from a database l Open the Database Connection Setup dialog by clicking on the database connection setup button FI on the Main BarTender toolbar The Add Database Connection Wizard will display in the center of the dialog Chapter 3 Using BarTender 25 2 The Add Database Connection Wizard guides you through the steps needed to configure a connection to your database Refer to BarTender s help for information about joining tables reading from multiple databases and specifying queries Changing the Options of a Barcode 1 Double click the barcode to display the Barcode Properties dialog 2 Click the Symbology and Size node in the Navigation pane on the left to display the associated Properties pane 3 Modify the properties as desired Changing the Font 1 Double click the barcode or text object The appropriate Properties dialog is displayed Click the Font node in the Navigation pane on the left 3 Change the typeface name size italics boldness scale and script as needed Other Modifications to the Properties of Objects Double clicking any object displays the Properties dialog for that type of object Click a node in the Navigation pane on the left to view the correspon
4. for the Automation Editions You will need to install a single copy of Seagull Licenser Server SLS If Running One Copy of BarTender In this case SLS and BarTender are usually installed on the same computer If Running BarTender on Multiple Networked Computers In this case SLS must be installed on a computer that is accessible across your network by all copies of BarTender You can optionally install and run one of your BarTender copies on the same computer on which SLS is installed The Installation program can install both SLS and the BarTender Application Suite or you can optionally install just one of these applications When 11 12 BarTender Getting Started installing the BarTender Application Suite the following companion applications are installed by default Commander Security Center Librarian Enterprise Automation edition only History Explorer Printer Maestro System Database Setup Reprint Console Print Station Batch Maker A gt gt gt gt gt gt These additional components can optionally also be installed at the same time Seagull License Server The BarTender Net SDKs BarTender Web Print Server Enterprise Automation Edition Only If you aren t sure whether or not you need these additional components you can always add them later by running the installation program again and choosing the Modify option For more information about SLS or any of the Companion Appli
5. his type of failure Diagnose Serial Port Flow Control Problems If you are using a serial port and a print job stalls and or generates a communication error message after some data has already been successfully transmitted to the printer you may have a flow control problem Test for this by slowing down your printing speed For example if you had been printing at 9600 baud try a test print job at the much slower rate of 1200 or even lower Make the identical change in the port settings for both Windows and your printer If slowing down the baud rate made your problem go away or caused the problem to occur later in the print job then you should adjust your flow control settings Try switching from software Xon Xoff to hardware flow control or vice versa Be sure you are using a cable that will allow your printer to use hardware flow control Consult the printer s manual Diagnose Serial Port Cable Problems If the Print Test Label fails and you are using a Serial port you can test for a cabling problem by temporarily turning off flow control handshaking a Verify that your printer s communication settings agree with those in your Windows port settings b Verify that you are using a null modem cable rather than a straight through serial cable 42 BarTender Getting Started I c Change the Windows Flow Control settings for your serial port to None Then turn your printer off for five seconds and back on ag
6. object and press the DELETE key or click Delete on the Edit menu To remove an object from the template design area but save a copy of its specifications in the Windows clipboard at the same time use the Cut command instead of the Delete command Specifying the Data Source of a Text or Barcode Object Data for the objects in your BarTender templates can come from a variety of sources including Data from databases including delimited text files fixed width text files OLE DB ODBC Open Database Connectivity databases and spreadsheets and SAP Docs Data generated from Visual Basic Scripts The system date and time on your computer Data typed directly into the BarTender document To change an object s data source 1 Double click on the object whose data source you want to change The Object Properties dialog will be displayed 2 Inthe navigation pane on the left click on the desired sub node underneath Data Sources If this is a new template object there will only be one sub node 3 Press the Change Data Source Type button in order to select an alternate source If you are selecting Database Field as the source and Chapter 3 Using BarTender 23 have not yet setup a connection to a database then press the database connection setup button E on the Main toolbar See Setting Up a Connection to a Database for Printing below J Bar Code Properties Data Source Data Type Transforms Name Doc
7. object is to click and drag it to a new location using your mouse Refer to Copying Cutting and Pasting an Object below for how to move an object from one template to another Stretching and Resizing Objects An object is resized by clicking it once to select it and then dragging one of the small handles that appear along the edges of the object 1 Select the object and position the pointer cursor on one of the four corner handles to resize both height and width To resize in only one direction position the pointer on one of the side handles When the cursor is properly positioned it will turn into a thin arrow with points at both ends 2 Click and drag the selected handle until the object is the desired size Copying Cutting and Pasting an Object Using The Windows Clipboard Any object in the template design area can be copied or cut and pasted to another template or to another place on the current template using the Windows clipboard and the Copy Cut and Paste buttons See your Windows documentation for details 22 BarTender Getting Started Using Click and Drag You can also click and drag an object to a new place on a template Doing this with the CONTROL key held down creates a copy at the new location Finally you can right click and drag to the desired location Release the mouse button and a pop up menu appears Click Copy Here on the menu Deleting an Object from the Template Design Area Select the
8. respective companies Table of Contents iii Table of Contents Chapter 1 Introduction to the BarTender Application Suite 1 OVNI a occ aw EEN AEE ce eee sccm ete cece yen N E E E E A E seen oun c cute 1 IB Al CNG Gl EEEE ENA E EE A I EE ethananundeasesueventesies 1 Dive Dy ea O ra e EE E E A EEES EE E E EES 2 WNC ANI oes ene a E A ERa 2 OAC i PEE E EE E T T A E E AT 3 ar Fender NET SDE Soenen a aeaa 3 System AdmMinistrafi D sciseeccnccsccecncdstuscrassnestncddeuienaussssdncdsbesanccsnesenccbessenaxshestancseasenadd 4 bal bender Security CCMtel sprsiisiseiern neinean aa aidara aeiaai 4 POEEM CR eaa E EEE E 5 DOBRA E T EET AAEE A E A A E A A 6 BE EO RAEG SI A I BEN ee eee T E ne ee ee E E ee E ee 6 Seagull License SVOI eeen E aE aE AEE Ee E Ae EnS E T System Database SCUD Seetrcci cence aminan REEE EA REEE AERAR ARRENAR EARRA T Printing MY OS reciept aie ete inina anaa maA Naana A RRRA ENAA 8 Wie OUP TI SCV CL iiczhiaeocetiaiwadorasedystnicabaanieupseiaiansiniades ti E EREE 8 ING Dili ORSOl corr sete cadaneavalesncnasieatencsaatca E E 8 Pe 0 eee ern eect ern ere renee E eters nore emer a ere rer en eer re ere 9 Pacak ol ena eee ee en ee ee te ae em ee ee reer ery 9 Chapter 2 Installation and Activation ccccccccsssssseeeseesessseeesseeeenees 11 Installing the BarTender Application Suite ccccsceeeseeeeeeeeeeeeeeeeeeeeeeeeneeeeneneeees 11 Pre installation Planning for the Basic and Professional Editi
9. will contain only a single template However BarTender s ability to design and save multiple templates within a single document and automatically switch between them can greatly simplify your integration challenges in more advanced applications Creating a New BarTender Document To begin a new BarTender Document 1 Select New on the File menu The New Document Wizard will open 2 The New Document Wizard guides you through the steps needed to start your document and its associated template s Among parameters you specify while running the wizard is your preferred printer Doing so before you design your template s ensures that all of your font options are available and that barcodes are printed at the correct dimensions If you need to make changes to your preferred printer or media size in the future follow the instructions in the next two sections 17 18 BarTender Getting Started joe o 14 Sails cea fee H OLE a A blank template in a new BarTender document Changing the Specified Printer 1 Click the printer button la on the Main toolbar or Print in the File menu to display the Print dialog 2 Click the down arrow on the right side of the Name option to display a list of installed printer drivers 3 Click the name of the printer to which you will be printing Note If the desired printer is not listed use the Seagull Driver Wizard to install its printer driver Refer to nstalling
10. 67 Internet AsiaTech SeagullScientific com Seagull Scientific Asia Pacific Japan Branch Office Voice Telephone 81 3 5847 5780 FAX 81 3 5847 5781 Internet JapanTech SeagullScientific com A Access Microsoft 24 activation 11 15 Add Database Connection Wizard 24 asking for help 27 Automation Editions 2 4 5 6 7 8 13 29 B bar code changing symbology of 25 changing the size of 21 creating 20 moving 21 Batch Maker 9 C clipboard 21 22 Commander 3 Commander integration utility 29 Commander program common procedures 30 contacting Seagull Scientific See Seagull Scientific contacting context sensitive help 27 copy object 21 creating a new format 17 creating objects bar code or RFID 20 importing pictures 25 text 20 D data source changing specified 22 data sources concatenating 23 database creating and managing 13 logging data to 6 13 reading data from 22 24 setting up a connection to 24 date as object data 22 deleting an object 22 dialog Barcode Properties 25 Database Connection Setup 26 Page Setup 19 Print 18 26 Properties 25 dialog Commander Task Options 30 document creating 17 preexisting 26 reprinting 8 revision history 6 documents premade 26 supplied by Seagull Scientific 26 downloadable fonts 37 driver installation Seagull Driver Wizard 14 driver removal 15 driver upgrades 14 driver wizard 14 46 Ba
11. Upgrading and Removing Printer Drivers 4 Click Close Chapter 3 Using BarTender 19 Changing the Specified Media Size 1 Display the Page Setup dialog by either clicking the page setup button on the Main toolbar clicking Page Setup in the File menu or double clicking on the blank part of the template viewing area 2 Click the Stock tab and select the appropriate manufacturer from the Category list If the manufacturer of your label card tag or other stock is not listed skip to step 4 3 Select the stock from the Stock Name list If your stock is not listed proceed with step 4 otherwise click OK 4 Click the Page tab and specify the Page Size and the Orientation either Portrait or Landscape Preview Columns 2 Top i in Left 0 156 Bottom Right 0 156 Template Size Width Set Manually Height Gap Pitch Horizontal Set Manually Vertical Page Size amp 5x 11in Template Size 4x Zin 5 Click the Layout tab and specify the page margins and the number of rows and columns These options are usually available for laser printers 20 BarTender Getting Started only but occasionally label stock for thermal printers may have columns and or rows Based on the other values in the Layout tab BarTender by default automatically calculates the height and width of your label card tag or other item to be printed To override these dimensions check the Set Manually checkbox and enter
12. able configurations though they may contain more wires than all printers require will work for a great variety of printers Note Refer to the help for your driver for pin and wiring diagrams of the null modem cables most commonly used by thermal printers and for a special note on grounding Appendix B Configuring for Performance Performance Tips Some of the graphics capabilities of Windows including the ability to print TrueType fonts can result in large amounts of information being sent to your thermal printer Therefore you should optimally configure your printer and personal computer The following tips contain information to help you maximize your printing speed and understand the difference between images that are formatted by Windows and images that are formatted by your printer Avoid RS 232 Serial Communication Whenever Possible Some thermal printers come standard with only a 9 pin or 25 pin RS 232 serial port A parallel port USB port or Ethernet connection may be extra options RS 232 serial communication will work fine if you only intend to use your printer s built in barcodes and typefaces However if you want to take advantage of any of Windows graphics capabilities you will achieve significantly better performance if you use a parallel port a USB port or an Ethernet connection Use Printer based Objects and Fonts or Downloaded Fonts Whenever Possible Windows programs often print images and non
13. ain d After your printer has finished its power on self test repeat the small print job If the print job is successful you have confirmed that the cable is incompatible with the flow control handshaking system Determine what is wrong with your cable Correct it and then switch back to either software Xon Xoff or hardware flow control Diagnose Other Problems If you still can t print it is very likely that You have a second hardware product competing for an interrupt or I O address with your communication port or You have an advanced Windows setting configured improperly Either way you need to contact your computer vendor or your company s internal computer support staff for assistance Other possible problems lt A bad or improperly configured serial printer cable For example a simple 3 wire null modem serial cable will not allow printing from inside Windows unless your flow control 1s set to None The printer cable is attached to the wrong port of your computer A malfunctioning printer port in your computer or printer The printer is off or off line gt 6M The computer s communications port may be conflicting with some other hardware component in your computer You will have to rule them out one by one in order to solve your problem Appendix D Technical Support If you still have questions after consulting this manual and the help system Seagull s Technical Sup
14. cations listed above please see Chapter 1 of this manual Installation Procedures To begin installation 1 Insert the BarTender CD into your computer s CD drive If the StartMenu program does not automatically load manually run STARTMENU EXE from the root folder of the CD 2 Inthe Install section click BarTender Application Suite and follow the instructions given by the installation program Chapter 2 Installation and Activation 13 With the Automation editions some of the companion applications require that you create a new BarTender System Database or connect to an existing one Please see the next section for details Installing the Bartender System Database This BarTender System Database topic only applies to the two Automation editions Creating and Managing the System Database If you do not already have a System Database installed when you run BarTender for the first time BarTender will ask if you want to run the System Database Setup Wizard You will have the option of using your own copy of Microsoft SQL Server as the System Database or you can use Microsoft SQL Express which comes for free with BarTender If you decide not to run the System Database Setup Wizard right away you can manually select this option in the future from within the BarTender folder of the Windows Start menu Logging Data and Storing Files in the System Database Most applications in the BarTender Application Suite can log info
15. des detailed examples of Commander in use and additional information about its many powerful features White Papers These two white papers provide more details about using Commander http www seagullscientific com ftp whitepapers WhitePaper _ Commander pdf http www seagullscientific com ftp whitepapers WhitePaper _ CommanderExamples pdf Appendix A Serial Communications Overview We recommend that you use a parallel port USB port or Ethernet connection if any of these is available on your printer They improve printer performance and they eliminate confusion about what kind of cable to use However some printers come with only a 9 pin or 25 pin RS 232 serial port This section covers some of the most common obstacles encountered with such old style serial port communications and explains how to best configure Windows and select the proper serial cable Note A more detailed discussion of serial communication issues is in the Serial Communications section of your printer driver s help Setting and Cable Issues If you don t set the serial ports on your computer and printer identically communication will be unreliable Moreover there are dozens of ways that serial cables can be wired internally and one can t tell by looking at a serial cable how it is wired It is important to keep in mind that the program from which you will be printing such as BarTender does not control the serial communication between you
16. ding Properties pane on the right Importing a Picture This procedure should be used when the picture will not be changing with each printed label card tag or other item 1 Click the create picture button on the Object toolbar 2 Inthe dropdown list that appears select Insert from File 3 Browse for and select the desired picture file 26 BarTender Getting Started 4 Click where you want the picture located After you have placed the picture in the template design area you may change its position as explained in Moving an Object above You can also import a picture from a database Refer to the online help for complete instructions Printing l Click the printer button on the Main toolbar or the Print option in the File menu to display the Print dialog Confirm that the correct printer name is selected If any of the objects in your document use data from a database file the Use Database box should be checked You can use the database connection setup button to display the Database Connection Setup dialog Enter the desired number into the Copies control Click the Print button Starting with a Preexisting BarTender Document BarTender comes with some predesigned documents most of which contain a single predesigned template If one of them is close to your needs it may be faster for you to modify it rather than design a complete document from scratch To start a new document based on an existing docu
17. downloadable fonts by drawing them out dot by dot using bitmap graphics a process that can slow the printer Fortunately many thermal printers can output barcodes lines boxes and built in or downloaded scalable text fonts using high level commands A Windows program can for example print using a font built into the printer by outputting a few quick control codes instead of sending a large dot by dot bitmap drawing of the text image 37 38 BarTender Getting Started There are times when a Windows program must output an image as a bitmap So keep in mind that the more graphics that you send to your printer the slower your printing speed will be Printer Capabilities That Are Not Available To All Programs Because most of the special capabilities built into thermal printers are different for each brand of printer and because thermal printers are totally different from the more common printers used by Windows it is just not possible for standard Windows programs to access certain high level thermal printer commands BarTender however was designed to take advantage of these commands Appendix C Printer Driver Troubleshooting This appendix presents the best procedure for solving printing problems Step by Step Procedure for Solving Printing Problems If you are having any problems printing take the following steps If this does not resolve the problem contact Seagull Technical Support Refer to Appendix D Technical S
18. dows logo are trademarks of the Microsoft group of companies Oracle and Java are registered trademarks of Oracle and or its affiliates The SAP Certification Logo is the registered trademark of SAP AG in Germany and in several other countries All other trademarks are the property of their respective owners
19. e main help window Click BarTender Help menu option in the Help menu To access context sensitive help From inside of a dialog click the Help button or press F1 Or 28 BarTender Getting Started For help on a particular menu option highlight the menu option and press F1 For further options in using and customizing the help see the topic Using BarTender s Online Help in the help system For help with Visual Basic select Visual Basic Script Help from the Help menu This will open Microsoft s full Visual Basic help document in your default web browser Chapter 4 The Commander Integration Utility What Ils Commander Commander is a software utility available with the two Automation editions of BarTender that enables you to automatically generate BarTender print jobs from other programs in situations where using command line or ActiveX automation is either not possible or not cost effective Commander can be run as an application or as a Windows service When an application needs to generate a print job it simply creates a triggering event called a trigger such as placing a file in a location of your choosing on the network or sending an e mail to an account of your choosing Commander detects the arrival of this file or e mail and then wakes up BarTender so it can flow your data into a BarTender document and automatically generate your print job A trigger file or message may be empty b
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21. er ete maciest cadets eniacns aateesneiaew 20 Selecting and Deselecting anOb eCtiis cites ccsiacns madcasanintestencdachs unites medseiemasiee 21 INTOWAIN OA ODS CE artontn ec statatss steele T E cauaiedes 21 Stretching and Resizing Objects wsreserengsc cya hueitate suetcu el eseitvatiacenbitisadineethdaadtandaces 21 Copying Cutting and Pasting an ObJeCt ccccccceececeeeeseeeeeeeeeeeeeseeeeseeeeneeeeaes 21 Deleting an Object from the Template Design Area cccccccseeeeneeeceeeeeeeeeeees 22 Specifying the Data Source of a Text or Barcode Object ccccceeeeseeeeeeeeeeenees 22 Setting Up a Connection to a Database for Printing ccccccceeeeeeeeeeneeeeeeneeees 24 Changing the Options of a Barcode ive sic cho adseeecs enidikcoaisseds cents ixcndariensn batt teeeeiaeees 25 Chane ie the PF ONC aesmar ienei a aA E 25 Other Modifications to the Properties of Objects cccesececneeeeeeeeeeeeeeeeeeneeeenes 25 Moporune a Piere nis rR mente rT eet Mn ene fre mle mnt ter mec en ter nae 25 Pnn nel adore E a Ds atta nd ed ce tone erent ote 26 Starting with a Preexisting BarTender Document cccceeeeeeeeeeeeeeeeeeeeaeeees 26 The Bart ender OOD 6 tas eessatenctise wader aa erea a N 27 Getting Bar Pender Helpies AEAEE EEEE 27 Chapter 4 The Commander Integration Utility sssccsseeeeesseeeeees 29 What Is Commandir cra EA EEE EAE EEA 29 Common Procedures for Commander 1ccceeeceeese
22. figure Port button The Port Settings will be displayed 6 Adjust your port settings as necessary and click OK 7 Click Close to exit from the printer s Properties dialog Using the Correct Serial Cable Because a printer and computer both use serial ports that have their inputs and outputs on the exact same pins a wiring configuration must be established that crosses over the outputs from one port to the corresponding inputs of the other port A serial cable that connects signals by crossing them over in this manner is referred to as a null modem cable By contrast a straight through serial cable often used to connect a computer to a modem connects pins 1 2 3 etc on the computer to pins 1 2 3 etc on the modem If a straight through serial cable were attached to a printer an output signal 36 BarTender Getting Started from the computer would go not to an input pin of the printer where it can be received but to an output pin of the printer where it would be ignored Note Some newer thermal printers do require a straight through cable If there is any doubt you should consult the documentation provided by the manufacturer Cabling and Flow Control Handshaking It is also possible to cross over other lines so that the printer can offer the hardware handshaking option Refer to Serial Port Settings above Thus it is important to consult your printer s manual to determine what cable is best Some general purpose c
23. gull License Server SLS is a software utility that monitors and 993 enforces the maximum allowable number of printers that can be used by the two Automation editions It runs unattended and invisibly on any computer on your network SLS interacts with BarTender seamlessly so that BarTender users need not even know that it is running More Information Online Help Press F1 from within the application Also see the Licensing Setup Dialog topic in BarTender s online help White Paper http www seagullscientific com ftp whitepapers WhitePaper_Licensin ForBarTendersAutomationEditions pdf System Database Setup For optional use in the two Automation editions of BarTender System Database Setup is a utility that helps you setup your BarTender System Database It may be hosted by either an SQL Server or an SQL Express database The database 1s not necessary in order to use BarTender but it is required in order to log information about BarTender print jobs and record messages from the rest of the BarTender Application Suite This allows for future auditing using History Explorer and use of the Reprint Console It is also required in order to use Librarian More Information Online Help Press F1 from within the application 8 BarTender Getting Started White Paper http www seagullscientific com ftp whitepapers WhitePaper _ BTSystemDatabase pdf Printing Utilities Web Print Server BarTender Web Prin
24. ight away and get back into production 7 Print Small Graphics From Application Add a very small graphic to the label and one letter of TrueType text such as Arial or Times New Roman This first letter test should be a small size around 12 pt If the TrueType text and graphic do not print you may need to upgrade the printer s firmware or memory Consult your printer manual for more information 8 Print More Graphics From Application Increase the point size of your TrueType text and try printing an entire word or more in TrueType 10 11 Appendix C Printer Driver Troubleshooting 41 instead of just a single letter If this works then you should go ahead and try to print all of the graphics you need on your label Diagnose Printer Memory Shortage If all of your TrueType or bitmap graphics print perfectly only so far down the label and then are cut off cleanly straight across the label you have insufficient memory in your printer to output the amount of graphics you are attempting to print Contact your printer reseller for a printer memory upgrade In contrast to the clean cut off described in the previous paragraph if the printer outputs incorrect label data corrupted graphic images or even no label at all this too may indicate a memory shortage But if you are using a serial port it may also indicate a flow control handshaking problem as described in step 10 Always turn the printer off and on again following
25. in other software in situations when it is not convenient or possible to do so using the BarTender SDKs When a software application needs to print it performs a triggering action such as placing a file in a location of your choosing on the network or sending information through a TCP IP socket connection Commander detects these triggers and then wakes up BarTender so it can automatically generate your print job More Information Online Help Press F1 from within the application White Papers http www seagullscientific com ftp whitepapers WhitePaper _ IntegrationOverview pdf http www seagullscientific com ftp whitepapers WhitePaper _ Commander pdf http www seagullscientific com ftp whitepapers WhitePaper _ CommanderExamples pdf BarTender NET SDKs Before the BarTender NET SDKs became available the only way to programmatically control BarTender from within other software was through BarTender s ActiveX Automation interface This continues to be a powerful and flexible way to control BarTender However NET programmers now have a faster easier option The BarTender NET Software Development Kits SDKs include pre written source code and extensive documentation that greatly simplify the task of writing code to control BarTender Now using either C or VB NET you can seamlessly integrate BarTender functionality into your applications without having to write from scratch the most commonly needed routines for a
26. ment l Press the File New button on the Main toolbar to start the New Document Wizard For the Starting Point select Existing Bartender Document and press the Select button Press the BarTender Documents location button in the Location Shortcuts navigation bar on the left Chapter 3 Using Bartender 27 4 Browse through the folders and click on documents to see a preview of the template When you see one that you want to use as a starting point press the Open button 5 Finish the New Document Wizard You will now have started a new document from a copy of an existing one The BarTender Toolbox The BarTender Toolbox provides additional functions and alternative ways of accomplishing certain tasks It contains four panes Components This functions as a storage bin in which you save barcodes text and other objects or groups of objects that you have configured Reuse any stored component by dragging it onto a template Data Sources Use this pane to link objects quickly to particular data sources including previously configured database fields or named data sources Standard Barcodes From this pane you can drag barcodes that are already linked to particular symbologies Standard RFID From this pane you can drag RFID objects that are already configured with a data format type Getting BarTender Help You can access the help system by using any of the following procedures To open th
27. nder chapter in this document covers basic usage 2 BarTender Getting Started Drivers by Seagull Seagull Scientific developed the very first true Windows printer drivers for thermal printers Today we produce the best most highly regarded printer drivers in the world with support for more than 2 800 printer models including label printers card printers online printers and others BarTender will work with printer drivers from just about every printer manufacturer in the world including those for laser inkjet and dot matrix printers However BarTender delivers the fastest possible performance when using its own Drivers by Seagull More Information See the nstalling Upgrading and Removing Printer Drivers section of this document White paper http www seagullscientific com ftp whitepapers WhitePaper _ TheAdvantageOfDriversBySeagull pdf Integration All BarTender editions except for Basic can read external data However only the two Automation editions can be controlled from within other software Some of the methods are summarized in this section More Information White Paper http www seagullscientific com ftp whitepapers WhitePaper _ IntegrationOverview pdf Chapter 1 Introduction to the BarTender Application Suite 3 Commander Only supported after 30 days with the two Automation editions of BarTender Commander is a middleware utility that enables you to control BarTender from with
28. nder documents without ever having to see the inside of the BarTender design program More Information Online Help Press F1 from within the application White Paper http www seagullscientific com ftp whitepapers WhitePaper _ PrintStation pdf Batch Maker Not supported after 30 days with the Basic edition of BarTender The Batch Maker utility makes it easy to specify a list of multiple iE BarTender documents to print as a single batch Batches can be printed from within Batch Maker itself as well as from BarTender Print Station and Windows Explorer More Information Online Help Press F1 from within the application White Paper http www seagullscientific com ftp whitepapers WhitePaper_Batch Maker pdf Chapter 2 Installation and Activation Installing the BarTender Application Suite The BarTender components you need to install depend on the edition you purchased and the features you require Prior to installation you should do some pre installation planning as noted below After installing the desired modules you will be prompted to activate your software which is required See Activation for details Pre installation Planning for the Basic and Professional Editions You will need to decide which PC to install BarTender on In addition the following Companion Applications will be installed by default Print Station Batch Maker Professional Edition Only Pre installation Planning
29. o the task list file and click Open Start a new task definition by clicking the create new task toolbar button or selecting Add from the Tasks menu If you are editing an existing task highlight it and click the properties toolbar button or select Properties from the Task menu Use the Task Options dialog to enter details about how to trigger the task and to select and configure the commands that will execute when the task is triggered then click OK Repeat steps 2 and 3 for every task needed on the task list and then save the task list Deleting Moving and Reordering Commander Tasks Delete tasks from the list by highlighting the task and pressing the DELETE button or selecting Delete from the Edit menu Use the Cut Copy and Paste items on the Edit menu to reorder tasks as needed or to move tasks from one task list to another Chapter 4 The Commander Integration Utility 31 Running a Commander Task List To run a Commander task list 1 Open a task list by clicking the open button or selecting Open from the File menu 2 Enable tasks by highlighting each task you want to execute and selecting Enable from the Task menu 3 Start trigger detection by clicking the start detection button gt or selecting Start Detection from the Detection menu For More Information There are a number of sources of additional information on Commander Commander Help Commander comes with an extensive help system that inclu
30. of BarTender documents and other files Librarian stores files in the BarTender System Database instead of loose on your hard drive You can then define custom states for files such as Proposed Approved and Published and workflow management rules for transitions between these states You can easily view your revision history and even rollback to old versions of your files if you need to More Information Online Help Press F1 from within the application White Paper http www seagullscientific com ftp whitepapers WhitePaper _ Librarian pdf History Explorer Only supported after 30 days with the two Automation editions of BarTender A History Explorer is an application that lets you view logged information about jobs you have printed in the past and any messages created by the applications that processed the print jobs History Explorer is required in order to be able to audit printing activity with BarTender For History Explorer to work a BarTender System Database see the section on BarTender System Database must be set up to allow logging from the BarTender Application Suite More Information Online Help Press F1 from within the application Chapter 1 Introduction to the BarTender Application Suite 7 White Paper http www seagullscientific com ftp whitepapers WhitePaper_Histo Explorer pdf Seagull License Server Only required by the two Automation editions of BarTender WFA Sea
31. ons cc000008 11 Pre installation Planning for the Automation Editions csccceseeeeeeeeeeeeeeeees 11 Test AN Alto MP OCC OU So iss ceitedusenianlrrincudscaseutsad seve Na Eaei 12 Installing the BarTender System Database ccccsececeeeeeeeeeeeeeeaeeeeaeeesaeeesaees 13 Creating and Managing the System Database cccceccseeeeeeeeeeeeeeeeeeeeeeeeeeees 13 Logging Data and Storing Files in the System Database ccccceceeeeeeeeeeeeees 13 Installing Upgrading and Removing Printer Drivers ccsccceeeeeeeeeeeeneeeeneneeees 14 DV IAG Wy EAE A A E E A EE A E 14 iV BarTender Getting Started Driver Installation Instruct OMS sci ccdsiesicecssscensseaiencsaettsacssetscarcsseenteatiateatiens 14 Upgrading Printer Wily eis aseeseen e Oa p er E 14 Removine Printer DVE S esnada e e 15 A COV ATOM ore a 15 Chapter 3 Usine Bar Tender ssiiececscsssisacvedscenevsunssavvadsanwecesasecussdsasaewencucts 17 OV GE VIC W A a mecca siceusvenaaie tunntaaa uses aearvessunecey 17 Doc ments and Templa Sde a enema ciestenmmececene 17 Creating a New BarTender Document cccccccceeeeceeeeeeeeeneeeeeeeeseueeseueeseeeeaes 17 C hamene the Speciied Printer cacnvi ncaiensantintie eee netic 18 Changing the Specified Med14 S176 ac2 acteurs cescanes attvemaaresseeadeets Gaiaces uate mmsnacls 19 Creating lt a Text OD 6Clad co cc aitacsn nde A E 20 Creating a Barcode or RFID Obj CCl ican deen seat
32. port Department can be reached at the phone numbers and e mail addresses below Faxed technical support requests receive a faxed response Internet technical support inquiries receive an Internet response You Must Register Your Software to Receive Support Register your product online at http www seagullscientific com aspx registration aspx Unless you register your product you will not receive technical support You Must Call From Next to Your Computer When calling for technical support it is very important to call from a phone right next to a computer that is running BarTender This makes it much easier for our technical support personnel to assist you About Tech Support for Visual Basic Script Technical support for Visual Basic Scripting is limited For information on support limitations please refer to Technical Support A Note on Technical Support for Visual Basic Scripting in BarTender s help Technical Support Contact Information Please see next page 43 44 BarTender Getting Started Seagull Scientific Inc USA Canada amp Latin America Voice Telephone 1 425 641 1408 FAX 1 425 641 1599 Internet TechSupport SeagullScientific com Seagull Scientific Europe Inc Europe Middle East amp Africa Voice Telephone 34 91 435 55 45 FAX 34 91 578 05 06 Internet EuroTech SeagullScientific com Seagull Scientific Asia Pacific Inc Voice Telephone 886 2 3765 2440 FAX 886 2 3765 24
33. r Software to Receive Support ccccccceceseeeeeeeseeeeeeenes 43 You Must Call From Next to Your Computer sessio 43 About Tech Support for Visual Basic Script c ccccoseccsseccsscesseterserensersasecsaees 43 Technical Support Contact Information s acacseia dead encwyis ew manwtanceiaanore 43 Chapter 1 Introduction to the BarTender Application Suite Overview In addition to the main design and print application the BarTender Application Suite includes a variety of additional companion applications and other components Together they provide a level of power and flexibility not available in any other label barcode card tag part or carton printing software package Depending on the BarTender edition you purchased some applications may only be available for use during the first 30 days after your installation Except as noted the installed components can be run from the BarTender folder of the Windows Start menu BarTender iL Ly BarTender is the main design and print application in the suite Although BarTender first became famous as label and barcode software it is now one of the most versatile design and print applications in the world with powerful additional capabilities for cards with and without magnetic stripe RFID tags film packaging cartons and more RFID support is not available in all editions BT More Information Online Help Press F1 from within the application The Using BarTe
34. r computer and printer Your mode of serial communications 1s controlled by The serial port settings in your printer The serial port settings on your computer The type of serial cable being used 33 34 BarTender Getting Started Serial Port Settings Serial communication is governed by the following parameters These must be set identically on both the printer and the computer Baud Rate This is the rate at which your printer will receive data in bits per second Common values are 2400 4800 9600 19200 38400 and 57600 with 9600 being the most common default setting You want to set the highest rate at which your printer will work reliably Use trial and error to find this rate after you have set your other serial communication parameters Data Bits sometimes called Word length or byte length This specifies the number of bits used to encode each character sent to your printer The most common value is 8 although older printers may default to 7 Parity Bit This is an optional extra bit sometimes sent after the data bits of a transmitted character for the purpose of error checking The possible settings are Odd Even and None Stop Bits This is the length of the pause at the end of a transmitted character One stop bit is the most common setting Flow Control sometimes called Handshaking This can be set to software also called Xon Xoff or hardware Never use the None setting for Flo
35. r to put it back the way it was 39 40 BarTender Getting Started 4 Reboot Printer Your printer may not have properly reset after the last failed print job or after the last time you made a change to a communication setting Turn the printer off and leave it off for five seconds before turning it on again When it goes on again make sure it completes its self test procedure before you attempt to print again No lights should be blinking Some printers will display the word Ready or display a ready light usually green 5 Print the Driver s Test Label For the first print job after steps 1 through 4 use the Seagull printer driver s Print Test Label feature a Click the Windows Start button b Select Settings and then Printers The Printers folder will be displayed c Click your right mouse button on the printer you wish to change your settings for and select the Properties option The Properties dialog opens d Click the General tab e Click the Print Test Page button If no label not even a blank label comes out and or you get a printer communications error message proceed to step 11 Otherwise continue with step 6 6 Print Device Text From Application Create a label in your application Use only the fonts built into your printer rather than Windows TrueType If this test works and you do not need to use any graphics or TrueType on your label then you should be able to implement your desired label design r
36. rTender Getting Started E Enterprise Automation edition 5 8 erasing an object 22 Ethernet connection better than RS 232 33 37 Excel 24 F flow control of serial ports 36 41 G graphics importing 25 H handles 21 handshaking of serial ports 36 41 height changing bar code 21 changing text object 21 help system asking for help 27 History Explorer 6 importing pictures 25 installation of BarTender System Database 12 13 of Batch Maker 11 12 of Commander 12 of History Explorer 12 of Librarian 12 of Print Station 11 12 of Printer Maestro 12 of Reprint Console 12 of Seagull License Server 12 of Security Center 12 integration trigger based 3 using BarTender s NET SDKs 3 Internet address for Seagull Scientific 44 interrupt or I O address conflict 42 L Librarian 6 logging See database logging data to margins page 19 Microsoft Access 24 Microsoft Excel 24 Microsoft SQL Server 24 moving an object 21 N New Document Wizard 17 null modem cable 35 41 O ODBC reading data from 22 24 OLE DB 22 24 Oracle 24 orientation 19 P parallel port better than RS 232 33 37 pictures importing from database 26 importing from file 25 position changing an object s 21 predesigned documents 26 predesigned templates 26 preexisting documents 26 preexisting templates 26 Print Station 9 printer changing specified 18 supplies management
37. rmation to the System Database However each application has its own logging or storage options that first need to be enabled Check the help system for each application 14 BarTender Getting Started Installing Upgrading and Removing Printer Drivers Overview Starting with BarTender 8 0 Drivers by Seagull began shipping with the Seagull Driver Wizard utility A Warning About Microsoft s Add Printer Wizard We strongly recommend that you use Seagull s Driver Wizard to install remove and upgrade drivers The Add Printer Wizard that comes with Windows does not always properly perform driver upgrades Driver Installation Instructions 1 Turn off your printer connect the appropriate cable and then turn on the printer 2 If your printer supports Plug and Play and you have connected it using a USB or Parallel cable then the Windows Add Hardware Wizard will automatically detect the printer and display a driver install dialog Be sure to click Cancel and not install the driver using this Windows wizard 3 Instead from the Install section of the StartMenu program click Printer Drivers by Seagull Select Install Printer Drivers and complete the wizard 5 Your Seagull driver s should now be properly installed Upgrading Printer Drivers Do not use the Microsoft Windows Add Printer Wizard to upgrade printer drivers It sometimes does not upgrade all driver files correctly which leaves printer drivers in a co
38. rrupted state Instead use Seagull s Driver Wizard to upgrade existing printer drivers Chapter 2 Installation and Activation 15 1 From the Install section of the StartMenu program click Printer Drivers by Seagull 2 Select Upgrade Printer Drivers and complete the wizard Removing Printer Drivers Driver Wizard may be used to remove printer drivers from the system 1 From the Install section of the StartMenu program click Printer Drivers by Seagull 2 Select Remove Printer Drivers and complete the wizard Activation A During the installation you will have the opportunity to activate your software Activation 1s a quick easy anonymous process that unlocks a software product for unlimited use and helps combat software piracy When you choose to activate an Activation Wizard will run Click its Help button for more information about activation and privacy Chapter 3 Using BarTender Overview This chapter guides you through the process of creating and modifying BarTender documents and templates Begin by running BarTender The BarTender Welcome dialog is shown and gives you the option of starting a new BarTender document or opening an existing one Documents and Templates A template is the design for the label card tag or other item that you want to print You can create many types of objects on a template including text barcodes lines shapes and pictures Most commonly your BarTender documents
39. s See printer supplies management U USB port better than RS 232 33 37 V Visual Basic 22 28 W Web Print Server 8 window See dialog SEAGULL SCIENTIFIC BEST CHANNEL PRODUCT ry www seagullscientific com Seagull Scientific Inc World Headquarters Bellevue WA USA Sales 1 425 641 1408 International 1 800 758 2001 USA amp Canada sales seagullscientific com Fax 1 425 641 1599 Tech Support 1 425 641 1408 Compatible with Seagull Scientific Europe Inc Madrid Spain gt Sales 34 91 435 25 25 Main Windows7 44 1926 428746 UK Branch eurosales seagullscientific com Fax 34 91 578 05 06 Tech Support 34 91 435 55 45 i oe igs Solution Seagull Scientific Asia Pacific Inc Partner Taipei Taiwan Sales 886 2 3765 2440 Main asiasales seagullscientific com Fax 886 2 3765 2467 Member Tech Support 886 2 3765 2440 Seagull Scientific Japan Branch Association for Automatic Identification and Mobility Tokyo Japan Sales 81 3 5847 5780 Main japansales seagullscientific com ORACLE Fax 81 3 5847 5781 Validated Integration Tech Support 81 3 5847 5780 Oracle E Business Suite SAP Certified Integration with SAP Applications CX Gl Win Micresoft Partner Independent Software Vendor ISV 2012 Seagull Scientific Inc Bartender and Drivers By Seagull are trademarks or registered trademarks of Seagull Scientific Inc Windows and the Win
40. t Server is an ASP Net application that comes with the Enterprise Automation edition of BarTender It lets you use most common web browsers to connect to and control a centralized copy of BarTender running on a server You can select BarTender documents and output them on a printer anywhere on your LAN WAN or even to remote printers on the internet More Information White Paper http www seagullscientific com ftp whitepapers WhitePaper _ BarTenderWebPrintServer pdf Reprint Console Only supported after 30 days with the two Automation editions of BarTender cm Reprint Console allows you to quickly reprint previously printed jobs An entire job or just a portion of a job can be selected This 1s particularly useful in automated printing environments because the sequence of actions required to reprint the same job s from within other programs might be impossible to recreate For example information in the other program s database may have changed Reprint Console requires the use of a BarTender System Database which is discussed in a previous chapter More Information Online Help Press F1 from within the application Chapter 1 Introduction to the BarTender Application Suite 9 White Paper http www seagullscientific com ftp whitepapers WhitePaper_Reprint Console pdf Print Station The BarTender Print Station utility gives non technical users easy point and click selection and printing of BarTe
41. umenti W Bar Code 1 H Symbology and Size 123 Human Readable Type E Embedded Data AP Tont O Border Embedded Data 93007 _ Position 8J Data Sources 3 98007 HAXSAS4 BAT FY To concatenate multiple data sources Sometimes you need to place information from two or more data sources into a single barcode or text object You can do this by concatenating multiple data sources so that they are output as a single object 1 Inthe Properties dialog select either the Data Sources node or one of its sub nodes 2 Insert additional data sources by pushing the New Data Source button 4 on the toolbar below the Navigation pane Refer to BarTender s help for additional data sourcing topics such as data validation serialization and prompting 24 BarTender Getting Started Setting Up a Connection to a Database for Printing Sometimes it is desirable to print items based on a list of data such as a parts list or a list of customers This requires reading from a database BarTender can read from the following database types 4 Delimited and Fixed Width Text Files Oracle Microsoft Access Excel and SQL Server Other OLE DB Supported Databases ODBC Open Database Connectivity Supported Databases and Spreadsheets SAP Docs H all Databases Query Uptions Status Browse B B Text File 1 Default E Field 1 ji E Field 2 Field 3 Text Flle Mame
42. upport 1 Check Serial Port Settings If you are using a serial port check your printer and Windows settings for baud rate data bits stop bits and parity Refer to Serial Port Settings in Appendix A Do not assume that the default printer settings shown in your manual reflect your printer s actual settings You must directly inspect either the mechanical switches usually on the back of your printer or the front panel menu settings before you can be sure how your printer s communications settings are configured 2 Check Cable Check that the cable is properly connected and attached to the correct port on your computer and that the Windows printer port settings accurately reflect the port to which the printer cable is attached 3 Print the Printer s Status Page To check for mechanical problems with the printer print out from the printer s control panel not from a computer some document or label that is built into the printer s memory Such documents have different names depending on the printer model They are sometimes called status pages sample labels configurations or configuration labels Consult your printer manual for the exact steps If you are unable to print such a test document or label you may need to have your printer serviced before you can continue with the rest of this troubleshooting process Note If you had to adjust a printer switch in order to output your printer s status page remembe
43. ut it can also contain data that will be read by BarTender by another application that Commander launches or by Commander itself Because trigger creating applications can include different content in different triggers the tasks Commander will execute and the data it uses can be defined dynamically by the application For example an in house order fulfillment application enters data about an order into a database and saves an empty file named NewOrder dat in a directory being watched by Commander Commander finds the file and launches BarTender with a document that has been configured to query the database about orders entered after a specified time BarTender reads the data and prints the labels cards tags or other items Commander then deletes the NewOrder dat file and resumes monitoring the directory 29 30 BarTender Getting Started Common Procedures for Commander Launching Commander To launch Commander double click its icon on the BarTender branch of the Start menu Below are the steps for the most common tasks Creating or Modifying a Commander Task List Commander actions are governed by tasks lists which identify the triggers and the tasks to be performed in response To create a task list l Create a new task list file by clicking the new task list button m or selecting New from the File menu If you are modifying an existing task list click the open button or select Open from the File menu then browse t
44. utomated printing 4 BarTender Getting Started BarTender s NET SDKs include Sample source code and project files including a sample web application Extensive documentation Integration with Visual Studio More Information White Paper http www seagullscientific com ftp whitepapers WhitePaper _ BarTender s NET_SDKs pdf System Administration Several utilities are included to help you manage and secure your printing environment BarTender Security Center Only supported after 30 days with the two Automation editions of BarTender Some features are only available in the Enterprise Automation edition The BarTender Security Center allows a system administrator to define permissions that control which users and groups of users can perform specific actions within each application of the BarTender Application Suite For example you can specify that some users can both modify and print templates while other users are only allowed to print Security Center also supports Digital Signatures which allows you to verify a user s identity by having them enter their password when they perform specific actions More Information Online Help Press F1 from within the application Chapter 1 Introduction to the BarTender Application Suite 5 White Paper http www seagullscientific com ftp whitepapers WhitePaper_System Security pd Printer Maestro Not all Printer Maestro features listed below are a
45. vailable in all editions after the initial 30 days of use K The Printer Maestro software application consolidates multiple print management functions within Windows into a single view to make it easier to manage printers and print jobs In addition Printer Maestro introduces exciting new features for managing printer supplies Printer Maestro features include Printer and Print Job Management o Display and manage the status of every printer and print job on a network in a single convenient customizable view Without Printer Maestro Windows has to pop up a view for each different printer o Warns you of printer and job errors by email or text message o Makes it easier to configure printer settings Printer Supplies Management Enterprise Automation edition only o Tracks usage of media in printers and transmits low media warnings o Tracks inventory of printing supplies in storage such as labels cards ribbon print heads etc and transmits low inventory warnings More Information Online Help Press F1 from within the application White Paper http www seagullscientific com ftp whitepapers WhitePaper Printer Maestro pdf 6 BarTender Getting Started Librarian Available for use after the first 30 days only with the Enterprise Automation edition i BarTender Librarian lets large groups of users designers and i administrators cooperatively and securely manage the storage and revision
46. values into the Height and Width controls Click OK Creating a Text Object 1 Click the create text button on the Main toolbar 2 Fora typical text object select Single Line from the drop down menu 3 Move the cursor into the template design area and click where the center of the object should be located Note You can also use the BarTender Toolbox to add objects to a template Refer to The BarTender Toolbox below Creating a Barcode or RFID Object l Open the Standard Barcode or Standard RFID pane in the Toolbox Refer to The BarTender Toolbox below Each has a list of already configured objects The barcodes have a symbology and other options already chosen The RFID objects are configured with a tag type and a data format scheme 2 Drag the desired object into the template design area Notes If you prefer a barcode or RFID object with default values in all its properties you can click the barcode button or RFID button on the Main toolbar and then click in the template design area RFID support is not available in all editions Chapter 3 Using BarTender 21 Selecting and Deselecting an Object To select any object click it When an object is selected it has eight solid handles one at each corner and one in the middle of each of the four sides used for resizing the object Click anywhere away from an object to deselect it Moving an Object The easiest way to change the position of an
47. w Control Disabling flow control can result in intermittently corrupted or completely failed print jobs Note Refer to the topic Understanding and Setting Flow Control Handshaking in your printer driver s help for more information about choosing a handshaking method Setting Serial Parameters on your Printer You control serial port settings for your printer with either DIP switch settings or through a menu system accessed from the printer s front panel Consult your printer s documentation for details Appendix A Serial Communications 35 Most printers do not allow changing all of the above parameters Consult your printer manual to determine what settings are required and be sure to make identical settings in Windows Setting Serial Parameters in Windows You first specified your serial port settings when you installed your printer driver but if you need to change them follow the procedure below to configure your serial port 1 Click the Windows Start button 2 In Windows 2000 2003 and XP select Settings and then Printers In Windows Vista select Control Panel and then Printers In Windows 7 select Start then Devices and Printers The Printers or Devices and Printers folder will be displayed 3 Click your right mouse button on the printer you wish to change your settings for and select the Properties option The Properties dialog opens Click on the Ports tab 5 To check your port settings click on the Con

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