Isobar Twin Softener
Contents
1. Isobar Twin Softener User Manual System Overview Electrical Connections Slave Valve 1 Master Shuttle Valve Slave Valve 2 1 Sr NN MNN f Eu Brine Line Connection Back View System Overview Cont Unit I left amp Unit 2 right will be labeled on the back of each control valve and should be installed in this order for soft water regeneration amp refill Connect Master Shuttle Valve by pushing the manifold onto the back of each unit and fasten with clips provided Check that Meter Cable 1s firmly inserted into the center of the electronic meter located between Master Shuttle Valve manifold and bypass valve Insert Unit 1 and Unit 2 electrical cords into Master Shuttle Valve receptacles labeled amp 2 These are located under the front cover plate on the lower left side of the Master Shuttle Valve See Electrical Connections for details Connect brine line by pushing the black tubing into the 3 8 Tube Lok tee as shown Note To prevent air leaks make certain that two distinct resistance points are felt when pushing the tubing into the Tube Lok tee This will be approximately 3 8 For drain line and plumbing connections refer to your installation manual provided Master Shuttle Valve HARONESS GRAINS PER GALLON UNITI UNIT 2 o 04 STATUS Green In Service Yellow Regenerating Blue Standby Red Maintenance Required Purple Hardwater is Byp2. assing gt gt ISOBAR TWIN Control Valve Unit 1 amp Unit 2 Connections 1 amp 2 The Hardness Pointer should be set for the compensated hardness calculated in grains per gallon gpg This setting determines how often the system will need to regenerate NOTE To calculate compensated hardness multiply the ppm mg l of iron Fe amp manganese Mn by 4 amp add to the hardness number in gpg If your hardness number is calculated in mg l or ppm simply divide this number by 17 1 to convert it to grains per gallon The Green status light indicates which unit is in service currently being used to soften the water and the Blue status light indicates which unit is in Standby waiting its turn to be in service They will alternate between each other and regenerate automatically based on water usage This provides uninterrupted soft water to the home Once the unit in service has depleted its capacity the Master Shuttle Valve will switch to the unit that is in standby After it switches tanks the status light for the unit that was in standby will turn from Blue to Green indicating it is the unit now in service The status light for the unit that was in service will turn from Green to Yellow indicating that unit is in a regeneration cycle Once the Yellow unit is finished regenerating it will then turn Blue indicating it is in standby When a unit is regenerating and the end user turns the Slave Valve dial manually through the
3. d except for the shuttle valve optical encoder Do not install the 9 volt battery Before powering up the system make sure both units are in the service In Serv position Then power up the system The unit status light that is Green rotate its knob clockwise to the regeneration regen position The Master Shuttle Valve will run but will go into error after a few seconds because the optical encoder is unplugged Remove power from the unit plug the encoder in and repower the board The shuttle valve will search for the home position
4. ded that the unit be bypassed Ue MATUTE DPS AAN Soft inc 130 BA R 3 Wa n E mare a gt a f i gt AS Ke O 3 Battery Location Starting an Immediate Regeneration Cycle To Start an Immediate Extra Cycle gt Turn the Slave Valve dial clockwise to Regen for the tank that is in service Green status light This units status light will turn Yellow and start to regenerate When finished the status light will turn Blue Regeneration Cycle Indications The Softener Regeneration Cycle steps can be viewed by looking at the position indicator slot on the respective softener Slave Valve dial Step 1 Rinse Step 2 Backwash Step 3 Brine Rinse Step 4 Rapid Rinse Step 5 Settle Rinse Step 6 Brine Refill Step 7 In Serv Service O O O O U O Basic Operation Jul Reverse Flow Valve Body fhe Forward Flow Valve Body Y o Shuttle Valve Body The Reverse flow body is marked with an R and also with a Star located on the inlet of Unit 2 Electrical Connections P Power Supply Connection 1 Unit 1 Connection 2 Unit 2 Connection 1 2 5 4 5 6 1 8 9 Master Shuttle Valve f p EN Final Set Up When Plumbing Installation is Complete and Power is OFF Make certain that bypass valve is in bypass position amp open a soft water faucet to evacuate air from plumbing lines Add wat
5. e water in brine Plugged drain line Check flow to drain Clean flow tank and or salty water control to service Dirty or damaged brine valve Clean or replace brine valve Plugged injector Clean injector and replace screen Low inlet pressure Increase pressure to allow injector to perform properly 20 psig minimum Improper control valve programming Check and reset programming No water in brine tank Check for restriction in BLFC Ensure safety float is not stuck Check brine tank for leaks Water pressure is too low Line pressure must be at least 20 psi Brine line injects air during brine draw Check brine line for air leaks Internal control leak Call dealer check piston seals and spacers for scratches and dents 8 Control cycles Faulty circuit board Replace circuit board continuously 9 Continuous flow to drain Foreign material in control Call dealer Clean valve rebuild unit Valve jammed in backwash brine or Same as above Rapid rinse position Status Light Error Indications Orange Alternately Flashing If there is an error on the Master Shuttle Valve the two unit status lights will alternately flash orange and normal operation will not be able to continue until the error is corrected To try to recover from this condition carefully observe what is happening does the shuttle motor sound like it is running Is it actually turning the output shaft How long does it run before it goes into error If the m
6. er a few inches above the salt grid in the brine tank Manually step Unit amp Unit 2 to Backwash position Crack open the bypass valve just enough to allow a very low flow into the units and allow BOTH to evacuate air Once air is depleted slowly open bypass valve and let run at full flow to drain for 2 3 minutes Manually select Service In Serv position for both units For Unit I only select Brine Rinse position and draw water from the brine tank until it stops This will be approximately 3 from the bottom Note If water is not being drawn from the brine tank check all brine line connections for air leaks For Unit I only select Rapid Rinse position amp let run to drain for 2 3 minutes For Unit 1 only select Brine Refill position amp fill brine tank until water level is just above the grid plate For Unit I only select Service In Serv position Repeat steps 4 7 for Unit 2 Plug Power Supply in P port 10 Add Softener Sanitizer disinfectant packet included to brine tank In lieu of Softener Sanitizer 2 3 oz of standard unscented chlorine bleach can be used Caution More bleach than 2 3 oz can damage the softener resin 11 Manually step unit in service Green status light to the regeneration position Regen 12 Verify the Master Shuttle Valve switches to the stand by tank Blue status light changes to Green for unit that was in stand by amp Green to Yellow for unit that was in service Final Se
7. otor is NOT running unplug power from the unit disconnect the 9 volt battery if installed and then repower it See if the error returns If the error does return call your WaterSoft Dealer NOTE If the unit is alternately flashing orange lights and the Master Shuttle Valve IS running the shuttle valve is most likely trying to find the home position If this is the case the orange lights should stop flashing within two minutes time and it will NOT be necessary to unplug the power There are two things that can cause a unit to have an RED error First if the micro switch located on the slave valve does not latch in after the circuit board has run the unit for 10 minutes the softener unit will go into a RED status light error meaning the motor failed to run or the micro switch failed to open Second if the micro switch does not drop out after approximately 3 hours and 15 minutes then the electronics assumes that the micro switch failed closed and sets that unit in RED error Purple indicates that both units are in regeneration at the same time Hard water will pass through to service during this time To correct this turn both dials clockwise on the units to In Serv position Both units will regenerate one at a time Replacing a Master Shuttle Valve Circuit Board After installing a new electronics circuit board in the Master Shuttle Valve it must be forced to find the home position To do this plug everything into the electronics boar
8. steps the Master Shuttle Valve circuit board will not count that unit as being regenerated properly It WILL force the unit to regenerate again to make sure that the unit has completed all of the required steps for the proper amount of time In this case the status light will continue to be Yellow until the full regeneration completes A full regeneration 1 full revolution of the indicator dial takes 2 hours and 45 minutes Batter y Backup Uses a Standard 9 Volt Alkaline Battery e Installing the Battery o To install the battery the slide cover of the Master Shuttle Valve must be removed o Next connect the battery to the 9 volt battery connector located just beneath the Master Shuttle Valve circuit board control panel Place the battery in the plastic tray o Replace the Master Shuttle Valve cover e Features of Battery Backup o The battery backup allows the Master Shuttle Valve motor to complete running to the next position if a power fail occurs during a unit transition o The battery backup will keep the electronic meter active to count down gallons if water is used during a power failure e If power fails during regeneration of Unit 1 or Unit 2 the respective slave valve will act like a standard electromechanical control valve when a power failure occurs the unit stops at its current point in the regeneration and then restarts at that point when the power is restored If water flow is detected through the drain line it is recommen
9. t Up Cont 13 For the unit that is now in Service Green status light fully rotate Slave Valve dial clockwise 360 back to Service InServ position Note After unit in regeneration completes the cycle the unit in service will immediately begin a full regeneration This will take approximately 5 42 hours for both units to complete 14 Open faucet amp verify Green status light is flashing signifying the electronic meter is detecting flow through the unit Note If the Green Light is NOT flashing check bypass valve and ensure it is in the service position amp the meter cable is firmly inserted into the electronic meter 15 Fill the brine tank with high quality water softener salt Note If softener is treating iron and or manganese the regular use of resin cleaners or using iron inhibiting salt 1s recommended 16 Replace Master Shuttle Valve cover amp check bypass is fully in the service position Trouble Shooting SYMPTOM PROBABLE CAUSE 1 Softener fails to regenerate Power supply plugged into automatically intermittent or dead power source CORRECTION Connect to constant power source Disconnected meter cable Reconnect cable Improper Hardness input Reset Hardness input Defective power supply Replace power supply Defective circuit board or meter Call dealer Replace or repair Defective drive motor Replace motor Reset unit to the new capacity Keep brine tank full of salt at all times Clean it yearly Salt ma
10. y be bridged If using a salt grid pate ensure refill water 1s Over it 2 Loss of capacity Increase raw water hardness Brine concentration and or quantity Call dealer find out how to confirm it Clean the resin and prevent future fouling Resin fouling Call dealer Check distributors and backwash flow Call dealer Replace spacers seals and or piston Poor distribution Channeling uneven bed surface Internal valve leak Call dealer Check for resin oxidation caused by chlorine Mushy resin Call dealer Check for correct bed depth Broken distributors Resin age Resin loss Air or gas in bed Well gas eliminator Loose brine line Check items listed in 1 amp 2 3 Poor water quality Bypass valve open Close by pass valve Channeling Check for too slow or high service flow Check for media fouling 4 High salt usage High salt setting Adjust salt setting on back of valve Check brine line connections for air leak and injection assembly Indicates plumbing leak 1 e toilet tank Excessive water in brine tank Constant flow through the unit Improperly set hardness Reset Compensated Hardness Trouble Shooting SYMPTOM PROBABLE CAUSE CORRECTION 5 Loss of water pressure Scaling fouling of inlet pipe Clean or replace pipeline Pre treat to prevent Improper backwash Too many resin fines and or sediment Call dealer reset backwash flow rate and or adjust 6 Excessiv
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