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Working With Groups
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1. Communication Setting Groups Select Communication Type Network Raw TCP Inactivity Timeout minutes 0 Disable A Nal E Direct amp du Network Dialout amp C Oti amp xi 4 Use Network Dialout list E PA LT FH amp ad Es xI Inactivity Timeout This value is defined in minutes The default value is O Disabled When the value is set to greater than O minutes and there is no activity transmit and receive data during the inactivity timeout period the session will be dropped disconnected automatically Use Remote Client IP Dialout Address List The IP Dialout allows access to a modem for Dialout purposes but first connects to the modem via a Network IP Address virtual modem port e g Terminal Server Select the Communication mode from the list Direct Connects directly to the selected device via the network no client Network Dialout Uses a network connected client to dialout to a remote CDI modem enabled device for OOB access 8 8 Network Tunnel Uses a network connected client to establish a hardware encrypted network tunnel with a remote CDI network enabled device This will provide hardware level AES encryption up to 256 bit The remote s and client devices are now grouped in the connection list Select the Group to which the devices and client devices belong Select the device upper pane Select a client device lower pane Mame Network Address Network Addr Phon
2. RSA Licenses These licenses are used to enable any CDI device to use RSA tokens for authentication OBM Seat Licenses Allow multiple current instances of an OBM client to be used Each simultaneous connection to the database requires a seat license This number should be at least equal to the number of client encryptors if encryption is being used Enhanced Device Licenses EDL apply only to PA100 and PA200 series products Port Authority 111 155 199 211 222 244 These EDLs allow management and additional functionality to the devices To upload a license click Add Licenses and select the license type from the drop down list Select the file name and click Open Note You can view the number of used and available licenses in Common System Settings tab To open this tab click Common From the toolbar click System Settings and then the Common System Settings tab 4 19 9 MANAGING CLIENT DEVICES This section explains how to manage client devices A client device is a CDI device that is used to connect to another remote CDI device when a session must be encrypted Client devices may also be referred to as client encryptors All client devices are in the NOC Group Each client device may then be attached to one or more Groups This section explains how to do the following Add and configure the Port Authority SAM UniGuard SSE Client devices as client devices Attach and detach client devices from Groups View a
3. Device Info Network Properties System Options Internal Modem DefinedPorts Client Devices Type Port Authority 111 ID S N Status Idle X License Device Confirms version fi GMT offset GMT 00 00 IRSA Enable Name Peh Aye One Eleven Flash Message x Primary Polling Device Y Network Enable Asset Tag Licenses Available 4E5256 Enable Management Communication SSH Enable Primary Network direct Secondary Network direct Terminal Communication Network direct Device Type Select the device type from the dropdown list The default setting is UniGuard Device Confirms For CDI devices the device type is entered by the system This field is blank for non CDI devices Name Enter a device name Asset Tag Optional Enter additional information to better define the device ID S N Displays the device s serial number retrieved by the OBM and added to the database Version The firmware version retrieved by the OBM and added to the database Flash Message Displays the status of flash memory update Licenses Available Displays the number of licenses available for the device Status Displays the connection status of the device IDLE Device is ready to connect to the OBM IN USE Device is connected to the OBM 4 5 ALARM Device is in the alarm state and cannot be connected to the OBM Tip Clicking the X will return the message to IDLE but this is not
4. Remote Sites PY Group II gh Open 4 Delete Collapse All y Programming Er y Remote Sites U New Site Mame FY Group II Description IP Filters iE Ports E Sergey Group Cr Remote Sites i a Get C Include Exclude Start IP Address End IF Addre tude Ea Ports Mame Description El fl Remote Sites Sergey Group 3 3 Remote Site Management A Remote Site is a set of devices within a Group Grouping multiple devices together by a common factor for example by location makes it easier to view and manage multiple devices A typical site may contain many NON CDI devices and one CDI device An example is an edge point with a Router Firewall Network Switch and a PA155 All of these are added to the site and can be accessed and managed by the OBM A Group may have multiple Remote Sites but a device may only belong to one remote group 3 3 1 Adding a Remote Site Click the Remote Sites button in the Security toolbar The Remote Sites tab will open In the Group field select the Group to which the Remote site will be added Enter the name location contact name and phone for the contact person You may enter this information in the open tab or in the table Click Save to save the changes The new Remote Site will be displayed in the Group Tree pane Click Skip to ignore the changes 3 7 Groups Remote NOCWites Client D vices Ports New Devices Terminal Add Licenses Users Users RSA Add Sites Devic
5. Tame Rc 12550501 asa O 11 4 APPENDIX A Cabling Diagrams Port Authority Master Slave Cabling Diagrams The cable connection shows a Master Port Authority connected to two Port Authority Slave units The interconnecting cables Part CBL CAT5 Yellow are yellow to distinguish them from other cables can be obtained from CDI EIT Master Unit Slave Unit 22 H TI Slave Unit 1 NOTE MAINT Maintenance port is changed to Serial Port this is a running change
6. Device User Role the system user now also has access to devices A devices user needs to be associated to groups located to the right paz User Access Roles l i Groups i a Device User Role All 4 v ACME _ WIDGET CO Y DEPT_OF_USA TIP To locate a particular user users of a group or of a particular user type or user type you may use the search tool or sort any column in ascending or descending order 6 8 Managing Roles The privileges of a system user are defined by the role that has been assigned Initially the only role defined is the administrator role It is the organization that determines the roles and the privileges assigned to that role 6 8 1 Creating a Role To create role click Roles in the Toolbar The Role tab opens 6 1 PBOV Re PEE das OS 2 E System Roles Access Groups Remote NOC Sites Client Devices Ports New Devices Terminal Add Licenses Users Users RS4 amp Add About Users Calendars Sites Devices Search Search User Batch CDI Groups ar System Users Roles x 1 1 dh Open Delete mm Collapse All Import from Active Directory Sa Create Delete icp Save Skip Refresh Sy Print Export S2 Groups Global Rights Group Name PO New Devices Drag a column header here to group by that column l S E Al ABN CDI In House E NOC Sites Name 4 Access Calendar Description S F Access Cale AY Default NOC Site pie g
7. M 91712011 2 32 PM Major PA199 27 User ID Password Error M 9 7 2011 2 32 PM Information PA199 27 Device Is Alive arri2n11 24k PM Tnfarmatian pigg 27 Nevire Te Alive Alarms Programming 24 Clear Refresh ga PrintiExport ais O Device User Event Description PortMumber ar 2011 Inform PAild1 23 Device Is A 6 Ff2011 Inform PAildl 24 Device ls 4 6 7f2011 Inform PA4199 20 Device ls A ar 2011 Inform PA199 27 Device Is A 6 Ff2011 Inform PA199 26 Device Is 4 6 Ff2011 Inform PASS Host Network E ar 2011 Inform PASS Host Mebmork E 872011 Inform PA199 33 Device ls 4 er jeoid Inform P4199 48 Device ls A ar 2011 Inform PA199 34 Device Is A 87 2011 Inform PASS Host Mebmork E errada Tr nern Pace Heck Bloke C Alarms Frogramming 7 6 7 9 Clear Alarms To clear the alarms of a device select the Remote Site to which the device belongs Select the device and click Programming From the dropdown menu select Clear Alarms The alarms for the selected device will be cleared 7 7 8 CONNECTING TO REMOTE DEVICES Note OBM is not required to access devices but can be used as a nice GUI tool to provide this function along with full keystroke monitor of each session The primary day to day functionality of the OBM is to allow network engineers to easily connect via SSH to all network devices
8. You can start a new program operation while a previous one is still in progress or you can select multiple devices at ones and then select Program Reload Remote Devices Group PY_Site EY sites olurrins Auto E y Programming 3 Connectto ES Create A De Device Info Me Program Reload Device Type Program Update Device mo tie IAS y Program Flash Device s IP Cardis Fr Name F Configure Device s Network Properties bling Device Asset Tag L Program Flash Device Management Communication Serial Update Device Time Test device s Internal Modem by Network Primary Modem local y Secondary Serial Port frlirart El Telnetto Device Clear Device Drag a column header here to group by that column oe i eee Clear Device s Alarms Device Mame A Device Type Device Mode a Port Authority 4454M with IP Standard Device Enable Security 7 3 Program Reload Device Clears the memory of the device then re programs it with all the settings in the device record information The device record contains all the information parameters settings and properties that the OBM stores about a device Program Update Device Updates the device by adding any changes configured in the device record since the last time the device was programmed Program Flash Device s IP Card s Programs the firmware of the internal IP card s of the selected device Configure Device s Network Properties Allows you to just push out the configuration
9. e _ e e oe nM oono A y z Send Hle a L i Remove Line Feed 8 10 9 SYSTEM SETTINGS The options of the Settings menu allow you to specify OBM system wide settings and to perform system wide functions The following topics are included in this section e Set global system settings such as auto programming SNMP events and user information e Setup email alerts e View the number of licenses used and available e Set RSA SecurlD token attributes e Select log purge settings e View network dialout item settings e View RSA token list e Perform certain database tasks System Settings Open 3 Delete System Settings displays the global and common settings amp pinis defined in the system 5 8 Groups i B UnAssigned Devices S E NOC Sites Common Settings Alarm Settings Log Settings Network Dialout Settings Database Manager Device Info RSA SecurID Token Attributes Y UniGuard Power Port Reset Override RSA Pin Attributes Alpha Numeric Pin Length M SSE Lockout Attempts 3 RSA Pin Minimum Length 4 m Time Format 5 UTC GMT RSA Pin Maximum Length 8 Time Offset 00 00 RSANextPinMode 3 User Info T Auto Programming User Lockout Attempts 3 Maximum of simultaneous operations re F Automatically creating user for new system users V Automatically u
10. Band Manager encrl Sa Q Discover JB Create JM Delete Device Info MAIS Device Audit Device Syslog Type Port Authority 199 ID SN PA1X 810 000026 Status Idle X License Description Device Confirms Port Authority 199 Version 10 01 15 F RSA Enable Name PA199 26 Flash Message X E Primary Polling Device V Network Enable Licenses Available 494 Y AES256 Enable Access Methods V RawTCP ork direct Y Modem Network direct V SSH Enable 127 Pittsburgh 16 128 Dallas 133 Gulf Coast 1 134 Gulf Coast 72 169 North Dakota 198 Miami 201 Gulf Coast124 Device Name a Y Dev nes Devi ID SN Phone Number IP Addre Cellular IP Address Alarm Message E pos 2 A o o xCisco Router 2500 Non CDI Devi r 192 168 000 219 000 000 000 000 No Contact Fro xDigi Barhrain Non CDI Devi X o Contact Fro xJuniper Office Non CDI Device Figure 1 1 OBM screen 1 4 OBM Screen Description The OBM screen makes it easy to perform all management tasks from adding device monitoring devices managing users and creating reports Select the appropriate System Tab and then clicking on the applicable tool perform the task System tabs The system tabs enable you to switch among Security Common and Logs tasks The toolbar icons displayed depend on the system tab selected Note that selecting a different s
11. Baud Rate Bits Name Port Direction and Port Function click Search The Port Search screen is displayed Y Port Name Host Port 1 Port Type Host Port 1 Host Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 3 Power Port 1 Power a Search Drag a column header here to group by that column Device Name Custom Port Name Port Nu BRate Name Bits Name Port Direction Port Function P4199 33 Host Port 1 9600 8 No parity Host Port PA88 10M Rabbit Host Port 1 9600 8 No parity Hast Port Host Port 1 9600 8 No parity Hast Port Host Port 1 9600 8 No parity Host Port YoU No pa To view the port connections of a specific port or port type enter the search criteria and then click Search The results of your search will be displayed 4 11 Device Search You can search for a device by name device type hardware address asset or IP address To do this click Devices Search in the toolbar 4 18 Devices Search 4 11 1 Displaying a list of all Devices To display a list of all devices do not enter any search criteria 4 11 2 Displaying a list of Specific Devices Open the Device Search tab Enter the search criteria and click Search You can search by Device Name Device Type Hard Address Device Asset Device IP Address or a combination of these Your search can be limited to those devices not contacted or to only client devices The results of the search are
12. Client Device P411 810 000020 101 5 4 Adding an SSE Device The SSE Secure Session Encryptor CDI USB Token acts as a client encryptor and includes a unique 6 digit ID The SSE Triple DES AES key can only be programmed by the OBM Through the OBM remote users can securely connect to CDI devices via Trip DES AES communications using the SSE The SSE is installed by attaching one end of the included USB cable to a USB port of the PC The other end is connected to the SSE hardware device A device license is required for the SSE hardware device to be managed by the OBM To add an SSE Client to the NOC Sites Group click Create From the drop down list select SSE Client The SSE Client tab is opened 5 4 NOC Sites Default NOC Site Columns Auto Size y Programming Create y Delete Refresh SSE Client Device Info Client Info Description Device Info AES128 B 9850868073928BEEEECD94C8E9E756171DC16C9EDCCBIOOA 4 Device Mame New Device 2 Status BCDO96OFEFF628EF9B4EAB4440E13648254442FC93EOD20ACE9 Device S N E SSE Version Unlock f Lock 55E A Modem Dial Out Minimum Pin Length 4 Requires Pin validation SSE Licenses Avalible Y Requires New Pin The Device Info fields enable you to enter information about the SSE device Device Name The name given to the device by the user Device S N The serial number will be provided by the OBM SSE Version Provided by the OBM Minimum Pin Length The least nu
13. Description Applies to Batch Select the batch commands Device Batch Log Commands to be included Devices Select All or specific devices All except Syslog from the list Click the down arrow to display a list of devices Events Select events to be included OBM Audit Events include Added User Device Audit to Group and OBM Custom Reboot Facility Click the down arrow to view Syslog only of list of processes and select those that are to be included in the Syslog From The starting date and time If All log types an end date To is not entered all entries from the start date to the present date are included Groups Select the Groups to be OBM Audit Log included Click the down Device Batch Log arrow to display a list of Device Audit groups Custom IP Address Enter the IP Address Device Audit OBM Audit Log Device Audit Custom Last Days Includes results from the Custom Report previous n number of days Message Enter the message to filter Syslog only the be included such as DEVICE IS ALIVE Operation Select the operation s to be Programming Op Name included Operations include Log Clear device Program Flash Device etc Device Audit OBM Audit Custom Port Enter the number of the port to be included Port Index Device Audit OBM Audit Custom Click the down arrow to view Syslog only 10 5 to a list of alarms and select those to be included in the Sy
14. Incomplete Call Information Added User to Group i Al E None Turn On Power P Information Added User to OBM Groups Emails CE shyifu commdevices Ga gt Aborted Listener Task None Turn Off Power Information Added User to OBM DB Added User to OBM None Network Connec Information AES Engine Flashed Updated Y AES Engine Flashed Updated None No Modem Hangup Information All Encrypted Channels are in use All Encrypted Channels are in use None Modem Not Resp Information Attach Client to OBM Network Dialout List F Attach Client to OBM Network Dialout List Major User ID Passwor Information Attempted to Program Device Y Attempted to Program Device None User Already In Information Attemptng to Connect to the Client Device Attemptng to Connect to the Client De None Timeout During Information Calculator Input Error Y Calculator Input Error Minor Calculator Input Information Call End Y Call End None Unable to Conne Information Call Start Y Call Start None Host Connect End Information Call Start Call Start None Modem Connect Information Call Start Carrier Detected Y Call Start Carrier Detected None User Logon Information Caller ID Caller ID None Connect ted to Host Information Cannot connect to Client Device Y Cannot connect to Client Device None Call Start Carrie Information Cannot connect to Client Device Cannot connect to Client Device Non
15. O ho Y 8No Hos Default X In 5 O Ho Y 8No Hos Default X In gt 4 O Ho 2No Hos y Default X In 9600 xxx Network Properties System Options Internal Modem Defined Ports Mas Master Slave Device Master Y Enable Control Mimicking Programmable ESC ESC Y Enable Modem Connect Message Port Baud Bits Slave Power Port Name Rate Parity Device pa sas Yalue seconds EC et 2 Host Port 2 9600 3 No parity Power Port2 5 3 Host Port 3 9600 8WNo parity Power Port 3 5 4 Host Port 4 9600 8WNo parity Power Port4 5 5 5 Ne Host Port 5 9600 8 No parity Power Port 5 Master Save Device A Port Authority device can be defined as Master or Slave This will allow the host ports of a Master Port Authority to connect to the Maintenance port of a Slave Port Authority Using the Master Slave function can expand the Port Authority up to 64 ports 4 16 The number of Ports available in a Master Slave connection is equal to the Number of Port Authorities multiplied by 8 minus the number of Slave units A diagram showing an example of Port Authority Master Slave cable connections is shown in Appendix 1 Programmable ESC Select the character that a user presses to exit a port After accessing and modifying a host or power port of a Port Authority device a user exits the port by entering the esc character The user may then ac
16. Password Error event is received An email will be sent to John Doe1 and JohnDoe2 11 11 2004 11 11 00 Device Name UserID Port No User ID Password Error Then an RSA Token Expired event is received This DDM Client will send out an email to John Doe3 and JohnDoel 11 11 2004 11 11 00 Device Name UserID Port No RSA Token Expired 9 3 1 Email Settings To receive alerts Groups and users must already be listed in the Email Alarm Alert list for the OBM Client to send email alerts To enable this feature check the Enable Email Alerts box The information displayed in this tab is used by the OBM to send email alarm alerts The Email Settings section is the information needed for this OBM Client to send out email alarm alerts SMTP Outgoing Server name and SMTP Port number usually 25 parameters can be found in your Mail Account properties ex Microsoft Outlook or Netscape Mail Enable SMTP Authentication If this is enabled checked then you will need your User Name which can be found in your Mail Account properties and email account password The email password will be displayed as asterisks and is saved in encrypted format If the Enable SMTP Authentication checkbox is not checked then the Username and Password fields are not used The OBM Client will try to connect to the SMTP Server without security Global system settings Emal alarm Events Common system Settings Network Dislout settings Rea
17. Save as Job ID Name 9 8 10 REPORT MANAGEMENT This section describes the reports listed below and how to customize them e OBM Audit e Device Audit e Custom Report e Keystroke Log e Device Status Report 10 1 OBM Audit The OBM Audit is a report of OBM events such as adding a user to a group adding a device to the OBM database deleting a user and a user logging on or off You may choose to filter the report by selecting specific devices groups or events or date range Optional fields include Port Port Index and IP Address After you have made your selections click Go Audit Log ES Page 5915 of 5915 gt gt Autoscroll Page Size Delete Refresh a PrintiExport y e Groups Devices Users Empty 1 42529504 System Users Empty 10 3 4 5 N r Go Events X P Drag a column header here to group by that column Audit Date Device Name User Name Event Name Port Port Index IP Address 9 7 2011 5 19 11 PM jim OBM User Logged Off 9 7 2011 4 34 57 PM jim OBM User Logged On 9 7 2011 4 08 18 PM jim OBM User Logged Off 9 7 2011 3 47 42 PM Administrator OBM User Logged Off 10 2 Device Audit The Device Audit includes information about devices and associated events Events include Host Down User Logon Next Pin Mode and many others You can select specific devices users and
18. Server sy Version Installed 6 0 4 00 02 Ny Version to be Installed 6 0 4 00 01 a amp Remove Jagd Configure 0 i 3 Out of Band Manager E Version Installed 6 0 4 00 02 Version to be Installed 6 0 4 00 01 Q Y upan 98 remove ES Configure Q mu sa SQL Server Express 2008 _ a Version 2008 Q a S S Q mu There are four parts to the full OBM install A common installation is placing all four components on a VMWARE server and using RDP or CITRIX to access 1 SQL Express or SQL full server the OBM uses an SQL compliant database The database can run on SQL Express provided with the install or can run on SQL full which will provide more enterprise functions for larger installs THIS SHOULD BE INSTALLED FIRST IN A NEW INSTALL 2 CDI Database This is the framework for the CDI database As CDI releases new version of the OBM the CDI database may require updating The screen shows the version that is installed and the version to be installed 3 Application Server The App serve is a piece of software that acts as an intermediary between the SQL database and the OBM client software The APP server should reside on the same physical machine as the database 4 Out of Band Manager the OBM is a piece of software that can run on the server or on a client that can access the same network as the server 1 2 Licenses associated with the software Devices Seat Licenses EDL s DL
19. Token List Database Manager Em Alarm Settings Y Enable Email Alerts V Enable SMTP Authentication Use SSL Connection Severity E Server Name m corphosting corn Email Address shyifu commdevices com None SMTP Server Port 587 Username shyifu commd Password Information None Add Group Add Email mal Events None 7 None Emails None X shyifu commdevices com None None 9 3 2 Adding a Group to receive alarms To add a Group to receive alarms click Add Group The Email Group Settings window is displayed Select either By Groups mode or By Devices mode By Groups Select All Groups or the specific Groups to receive email alerts You may also type in a Group name in Email Group Name field and select specific Events that will be email to users of that Group 9 4 By Devices Lets you select specific devices of selected Groups from which to receive alerts Click Apply when you are finished To discard your entries close the Add Groups window 9 33 Adding an individual user Enter the User Name and Email Address of the user who is to receive the alarms From the Email Alarm List select All to email all events to the user or select specific events To add another user click Add Email Replace the sample address with the user s address In the Events list select All to receive all events or select specific ones from the list re mremes Events Emails al AES Engine Flashe
20. all warranties of any kind with respect to third party content products and services Communication Devices Inc and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Table of Contents GETTING STARTED ou oo eee ac Laa a Ecos 1 1 1 1 Installing the OBM 0 ea 1 1 1 2 Starting the OBM PrograM occccccccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninnnss 1 2 1 3 OBM Sereen ISSCC Ol ds 1 4 1 4 Customizi io the A Ppeal ane nosciu iaei E E ET a EAEE 1 5 1 5 Setup and US OVETV ICW osea 1 6 CDI AND NETWORK SECURITY cccccccssssssseeeeeeeeeeceaeesseeeeeeeeseeeaaeeeeeeeessaees 2 1 24 CDI s Role Network Security apsisa oee ni ong aes te eaneaest 2 1 22 DA AAA 2 2 25 Databas ors anza 0 ot ee 2 3 MANAGING GROUPS wists ee is 3 1 3 1 Group Templarios 3 1 Sl Openiiothe Group Templates 3 1 See DA O ios 3 2 So SEM OPOS ta 3 2 LA Inmtemar Modena in 3 3 Sul Network Properties suicida dd dd ia 3 3 ZLo Dedo T O EOS 3 4 A aK fe dulias Meclaaeea de iL biact ak fe dulia Melua det 3 4 3 2 Group Mana cc Met ads 3 5 7 Fe 8 G80 2 7 20 V0 ene en enane enn Sete N a eee Cee eno ee 3 5 Deco PP AEE ashen S T 3 6 o ANG E A tases snes walammesstesue aetna eee 3 6 3 3 Remote Site Management ia 3 7 Jo ROCIO REMOS Ma 3 7 E E AAA aes te ey eG eae 3 8 3355 A iene ee aes 3 8 WORKING WITH REMOTE DEVICES occcccccc
21. and related documentation and technical data delivered to U S Government customers are commercial computer software or commercial technical data pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such the use duplication disclosure modification and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract and to the extent applicable by the terms of the Government contract the additional rights set forth in FAR 52 227 19 Commercial Computer Software License December 2007 Communication Devices Inc 85 Fulton Street Boonton NJ 07005 This software is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications which may create a risk of personal injury If you use this software in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure the safe use of this software Communication Devices Inc and its affiliates disclaim any liability for any damages caused by use of this software in dangerous applications This software and documentation may provide access to or information on content products and services from third parties Communication Devices Inc and its affiliates are not responsible for and expressly disclaim
22. click Install 113 Scheduling Polling After the service is installed set up the polling schedule To set up polling click Polling Service Management in the Common toolbar The Polling tab opens Click Create to establish a new polling service O Install Start Update Service Configuration Schedule Item Settings Select Mode Enable Service Log z a Start Date September 5 2011 Monday Poll By Groups Log File Al Stark Time 8 43 PM Poll Ey Devices Frequency days or Maximum number of concurrent operations 1 z Server Connection Settings System User credentials IP Address 192 168 0 7 Username sd Schedule Item Settings Start Date Select the date that polling is to start Start Time Enter the time in local time that polling is to start The format is hh mm AM or PM Frequency days Enter how often in days the polling is to take place Server Connection Settings The following information is needed so that the service can communicate with the OBM server IP Address Enter the IP address of the OBM server Server Port Enter the OBM server port number Notification Port Enter the notification port number This must match the notification port set in the server configuration Select Mode Group and Devices gro and Devices Polls By Groups Select this option to choose the r JE Test Rack groups to be polled by this service When this mode F Legacy Ea ee is selected a list of Groups is displayed Click the E Y
23. column heading Click Save to save your changes 6 8 2 Modifying a Roles A role may be modified by adding or removing Rights changing the time period during which access is allowed and changing the groups to which the role is associated 6 2 Click Roles in the toolbar Select the role from the list Add or remove rights by clicking the appropriate check box Add or remove Groups in similar fashion Click Save to save your changes 6 9 Managing Access Calendars The time period during which a system user may access the OBM is determined by the Access calendar assigned You may create and remove Access calendars as necessary Keep in mind that when an access calendar is removed or modified the change affects all roles associated with that calendar 6 9 1 Viewing Available Access Calendars Before creating a new calendar you might want to view the existing calendars To do this click Access Calendars in the toolbar To see a list of available calendars click the arrow in the Access calendar name field to display a list of available calendars System Users x Roles a Access Cap operator Access dx Operator To view the details of the calendar select the calendar from the list The calendar will be displayed with the access times indicated The Access Calendar Operator shows that a system user with the operator role can only access the OBM Monday through Friday from 8 00 am to 6 00 pm System Users
24. device Device Mame Create Delete Save Skip Refresh Print Expark E a lo A gt 2 View Device Audit Programming Connect Eo lt F Columns Auko Size 7 1 After you select the appropriate option the status of the programming operation is displayed in the Programming pane You may Pause Delete or Terminate the operation Note that an operation in progress may not be deleted Programming ig Pause y Delete E Terminate Device Operation Status Description By P4199 Host 172 Configure Dewice s IF C Connect to device initialize connec When the programming of the device or devices has been successfully completed the message Successfully Programmed is displayed If the operation is not successful a popup window with an error message is displayed An entry in the Program Operation log will indicate the success or failure of the operation This log may be displayed by clicking Program Operation Log in the Log toolbar 7 2 Programming a Group You can program or reset all the devices of a Group Right click on the name of the group sy Open Rename Delete Ena Open Sites JE Open Remote Devices 25 Open Client Devices G J ab Open Users Open Ports a Views gt Collapse All y Programming Po Program Reload Devices B Cliacorccrarcup ja Remote cbr Program Update Devices Eh CDIXXXXXX Program Flash Devices
25. displayed in the Device pane Click on a column heading to sort by that column y Programming Device Type Port Authority 88 with IP Port Authority 44 with IP Port Authority 4454M Port Aut Only Client Devices Search not Contacted Devices x Drag 4 column header here to group by that column Device Name Device Type Device Mode Groups Site Name Version Phone Number IP Address Asset Hard 4 PARemote164 Port Authority 44 with IP RSA SecurID Device Jim Gro Jim Group _ 4 13 11 128 192 168 000 00 03 F4 PA_RABIT Port Authority 44 with IP Standard Device Enab Legacy Legacy_Site 4 13 11 192 168 000 151 00 90 C2 PORT44DES Port Authority 44 with IP Standard Device Enab Sergey Sergey Grou 3 14 00 124 192 168 000 144 00 90 C2 PA44164 Port Authority 44 with IP Client Device Jim Gro Default NOC 4 13 14 192 168 000 DO0 03 F4 PA88 Host N173 Port Authority 88 with IP RSA SecurID Device Yankees Yankees_Site 4 13 15 119 192 168 000 173 00 03 F4 Port Authority 155 Standard Device Enab Exxon xxom_sitez 292 168 000 201 Man CNT Dewire vynn nn 192 1468 nnn nn 4 12 Adding Licenses Each device added to the OBM must have a license this is how the software is scaled There are several types of licenses that may be uploaded Device licenses Apply to all CDI legacy devices UniGuard PA44 PA84 PA88 SAM11 SAM22 SAM44
26. have 48 hex characters The Sys Key may be entered or system generated To have the system generate it click Generate First Message Delay Time sec This is a delay before the first message is displayed upon connection Enter the time in seconds until the Enter User ID prompt is displayed Host DTR RTS Loss of Signal Sets the number of seconds that the host signals have been lost before an alarm is generated and sent back to the OBM A loss of signal from the host device can signify the device is in trouble a loss of power or a cable being removed from the device The connection to the host has been lost Applies only to Port Authority devices 4 13 Disable IP Authentication Encryptor Click the checkbox to enable this feature When enabled encryption is disabled after successfully authenticating to the device via IP communication Applies only to UniGuard devices Power IP Port Option Select the mode for the power port ip port The available modes are listed below e Program Only Port used for serial programming only e Power port connection Port used to control a PCM only e P Authentication The UniGuard has an network port instead of a serial maintenance e Network dial out The port is a network port and is used for network dialout in the Client mode Host DTR This option monitors or ignores the DTR Data Terminal Ready signal from the Host port of the UniGuard The default is Monitor Note that w
27. here to group by that column Device Name 4 Client ID 000000 PA 111 161 PA11 910 000046 Pa111 20 P411 810 000020 PA111 22 PA1x 810 000022 PA111 23 PA1X 810 000023 Device Type Port Authority 111 Port Authority 111 Port Authority 111 Port Authority 111 Port Authority 111 Device Mode Client Device Client Device Client Device Client Device ID SN P411 910 000046 P411 810 000020 PA1x 810 000022 PA41 310 000023 Phone Number IP Address 192 168 000 161 192 168 000 120 192 168 000 122 192 168 000 123 Program Status Groups No Contact From Chevron Jim Group Exxon Exxon Jim Exxon Jim For each Client Device the following information is displayed Device Name Client ID Device Mode ID SN Phone Number IP Address Program Status Groups 5 1 2 Adding a site to the NOC Sites Group The Default NOC Site has been generated by the system This site cannot be deleted or renamed You may however create additional sites To add a NOC Site click NOC Sites in the toolbar A NOC site will be created with a default name NOC Site You may change the name Client devices may be added to the Default NOC Site or to a NOC site that you created To do this click Create and select either a Client Device or an SSE device to be created Port Authority and UniGuard devices may be added as client devices oc Sites MOC Site 1 Moc Site 1 MOC Sites
28. if necessary The IP Filter address ranges can be set for inclusion mode and exclusion mode Example The IP address range with the starting address of 192 1 142 to the ending address of 192 168 1 199 is set for exclusion mode Another IP Address range with the starting address of 192 168 1 168 to the ending address of 192 168 1 170 is set for inclusion mode These IP address settings result in the following All IP addresses from 192 168 1 142 to 192 168 1 199 will have no access to the specified CDI Device with the exception of IP Address 192 168 1 168 192 168 1 169 and 192 168 1 170 3 5 To add an IP Filter click the Add button Select Include or Exclude from the drop down list Include Defines an address range that can connect to the CDI device via IP and have full access to the device after user authentication Exclude Defines an address range that will have no IP access to the CDI device IP Filters Ena Start IP Address End IP Ax 5 Add e e eie oson Exclude Enter the Start IP Address and the End IP Address Click Add to add another IP Filter To delete an IP Filter select the filter and click the Delete button Click the Save button for your changes to take effect or click Skip to discard them 3 2 2 Deleting a Group To remove a Group select the Group in the Group tree or in the table Check to make sure that the Group name is displayed in the Name field of the Group tab Click Delete in
29. ils Client Devices Program Group Programs all devices in the selected group based on the changes made to the database residing on the OBM PC Program Group adds and deletes users from the database of each device of the group Program Group does not clear the default parameters of a device it updates the devices with the changes since the last time the devices were programmed Reset Group Clears all devices in the selected Group to the default settings and then programs each device with the date and time system options port options and the client ID list if it is not a client Click Groups in the toolbar Select the Group from the open view list of Groups From the dropdown Programming list select either Program Group or Reset Group 7 2 Groups dh Open A Delete am Collapse All dl Generische Industy Gi Remote Sites Program Group ral _ _ IP Filters Ports a Group PY South JU Remote Sites 8 Group PY Site F Include Exclude Start IP Address End IP Address PY _Site Two Mame dle Description Generische Industy 7 3 Programming a Single Device A single device of a Remote Site may be programmed Select the device from the open view Device List Click Programming to display a list of programming options The Programming options displayed depend on the device type of the selected device Select the appropriate option Tip
30. on the edge points of the network If these edge point devices are inaccessible then OBM allows the engineer to utilize the CDI device for out of band encrypted access from the same set of screens This is what we call the cockpit view which allows full in band and out of band connectivity from the same set of screens This section describes how to connect to remote CDI and non CDI devices using the OBM running on a manager s PC 8 1 Overview The OBM allows network engineers to access a remote CDI device from the OBM client software running on a network connected machine The OBM client works in conjunction with the OBM application server which in turn talks to the OBM SQL database contained on the server The OBM can use CDI client encryptors to provide FIPS 140 2 validated security to the remote devices If FIPS 140 2 encryption is not required the OBM can provide strong two factor authentication or 128 bit AES encryption with the commercial versions of the products Each OBM user has defined roles which allows or blocks certain functions For instance a NOC engineer will typically be allowed access to remote device but will not be able to view or modify security credential for those devices A security administrator will typically be able to view and modify security credentials but will not have access to remote devices A project manager may only be able to add or delete devices from the database 8 2 Terminal screen features T
31. s SSL s etc The CDI software is scaled by using several different license files to tailor the system for each type of application These licenses include 1 2 1 1 2 2 1 2 3 1 2 4 Enhanced Device License EDL This is a software file that can be imported into the OBM allowing it to manage the device or devices in that file An EDL is required for each device entered into the system Seat License SL This is a software file that when imported into the OBM will allow simultaneous access to the database by as many users in that file It is recommended to have as many seat licenses as client devices in the system Device Information File DEV NEW This file contains all the detailed information about each CDI device shipped The file can be imported into the OBM via the Unassigned Devices tab at the top of the group tree When imported it will bring in all the devices in the file into the unassigned devices group The devices can then be dragged and dropped into any existing group without having to re create the device and all its properties The DEV file also contains the EDL file for any device System Support License SSL This is a software file that contains the serial number and all pertinent information about your copy of the OBM software It needs to be updated once a year to keep your level of support up to date When that date approaches the system will pop up a window
32. toolbar In the Group list of the open tab view select the Remote Site whose name you want to change 3 8 Groups Template E Remote Sites All O Groups Size jaa Open Remote Devices Site Settings Name PY _ Site Two Location New Jersey Contact Mame Site Manager Phone 555 1212 Drag 4 column header here to group by that column Site Mame Site Location Site Contact Mame Mission_Control_Site Mission_Control_Site Mission_Control_Site Site Manager Saudi Arabia Mohammed In the Name field enter the new name You may change the name in the Open Tabs pane or in the table below it Click Save to save the changes Click Skip to discard the changes Groups Template Ey Remote Devices Group PY_Site Groups Group PY South Column Auto Size Site Settings Mame Contact Mame Site Manager 595 1212 Phone Site Mame Group Pw_site PY _Site 2 3 9 4 WORKING WITH REMOTE DEVICES This section describes how to e Add and remove devices from a remote site e Configure a device e Add a non CDI device to a Remote Site e Search for a Device 4 1 Remote Devices A remote device is a device in the field to which you will be connecting Remote devices can be routers firewalls network switches and CDI devices All these devices can be access and managed via the OBM software A remote device can only belong to one Group and only to one Remote Site within the G
33. with CDI Clients in an encrypted mode The device will automatically attempt to exchange a key once a connection has been established The user will not be prompted for a userlD e RSA SecurlD Device The device will act like a legacy RSA SecurlD device This is a mode created specifically to mimic a latency SecurlD device and is only recommended for applications requiring strict legacy compatibility The boarder use is for an RSA token ton be used in the encryption mode or the standard mode with RSA enabled e Standard Device Bypass Security Security is disabled for this device Network Access to Modem Select the option for network access to the modem When this option is enabled you can access the modem and dial out from the network This can be a security concern because the modem is enabling this will make the modem available for dial out from the network e Disabled e Enabled No Encryption e Enabled Encryption System Key Sys Password This is the password used by OBM to access the device Enter a password by the OBM to access and program the device If asterisks are displayed a password already exists You may change the password by deleting the current one and entering a new one For security purposes the password will be displayed as asterisks Sys Key This is the key used by OBM to access and encrypt data with the device By using the sys key communication between the OBM and the device encrypted The system key must
34. 168 001 120 Primary 1P Address if lt Subnet Mask 255 255 254 000 Secondary IP Address sis Gateway IP Address 192 168 000 001 Network OBM RealTimeLogs SNMP Attributes Client PPP Address F Enable OBM Address A Hardware Address 00 90 24 0F 0F 02 V Enable Network RealTimeLogs Primary IP address i Port Number 10001 OBM Reachable Addres 192 168 0 10 so01 e Po gt Y Use Default Port 10001 010 064 000 040 CDIO1 com attz Additional Info Cell CCID ESN Number One Antenna Cellular OBM RealTimeLogs Heartbeat Attributes Enable Cellular OBM Address Cellular SysLog Server IP Address 010 064 000 035 514 i Cellular SNMP Attributes OBM Network Heartbeat Attributes TACACS Radius Service Y Enable Heartbeat Attributes Primary 1P Address B Max No of Missed Heartbeats es l Enable Cellular RealTimeLogs A OBM Address 5001 Enable Heartbeat Attributes Max No of Missed Heartbeats 3 HB Message Interval minutes fo Community Name IP ddress 3 1 6 Defined Ports This tab enables you to set communication parameters for the Host and Power ports of the Port Authority Port Authority SAM and MultiGuard devices This tab is only displayed for multi port devices it is not available single port devices like the UniGuard Remote Devices 126 Bos
35. C W V Use Default Port 10001 RealTime Log Address 192 168 0 2 5001 OBM Heartbeat Attributes Y Enable Heartbeat Attributes Max No of Missed Heartbeats 3 W ee gt ie HB Message Interval minutes 30 Syslog Server If a Syslog Server application is running on your network CDI devices can report audit trail messages to the Syslog Server for monitoring purposes Note To view the Syslog log click Syslog in the Logs toolbar Primary IP Address Enter the primary address of the Application Server that is handling Syslog traffic You may then enter the Syslog IP port number that the CDI device can use for communication Secondary IP Address Enter an address that will be used when the primary IP address is not available You may then enter the Syslog IP port number that the CDI device can use for communication OBM RealTime Log Enable RealTime Log RealTime logs RTL allow real time messages from remote CDI devices to be sent via the network connection to the OBM server Without RTL enabled the remote devices will not send events in real time back to the server they will be buffer until the unit is polled which will need to be enabled RTL must be enabled in order to generate alarms from missed heartbeats RealTime Log Address IP address of the OBM workstation that is enabled for Real Time logs OBM Heartbeat Attributes The OBM Heartbeat is an automatic I m alive message that is sent periodic
36. CDI In House EJ Remote Sites i k CDI In House Oy Client Devices Operator Operator l a B Users Pollin 1M Device Man Default role with Full acc y Alarm Mana o Audit Mana EF Client Devic F Device Batc Documentation Testing Demonstration Access 24x7 For demonstration Purp Log Management Access 24x7 X da Ports Supe Gd Chevron jm Remote Sites 3 Houston a Riyad i By Client Devices 8 Users i Ports Edy Documentation Testing Programming n Danca ET Nalaka MM Tarminata Click Create A new role is listed in the Role list System Users Roles 3 Access Calendars oO O Import From Active Directory Drag a column header here to group by that column Name Access Calendar Description Administrators Access 24x7 Default role with Full Demonstration Access 2d For demonstration Pu Log Management Access 4x7 Mew Role Operator Enter a name for the role Select an Access Calendar which specifies the time period during which the user with that assigned role can access the OBM In the Description column enter informational text if desired Under Global Rights select the privileges that the role will have Click the checkbox to include rights click the checkbox in the column heading Under Group Name column select the groups to which the role is associated To select all groups click the checkbox in the
37. Cr Roles E Access Calendars E 9 create Delete save stp En Sunday Monday Tuesday Wednesday Thursday Friday Saturday Access Access Access 6 3 6 9 2 Adding an Access Calendar To add an Access Calendar click Access Calendars in the toolbar Click Create Enter a name for the calendar In this example Special Times has been entered as the calendar name System Users E Roles EY Access Calendars DON EAE RAEE system Users 9 Roles Access Calendars ape Special Times Highlight the area with the times that you like the user to have access Right click and select New Repeat this procedure to add another time Sunday 12 4M 1 00 2 00 Delete 3 00 Full Day 00 6 93 Deleting an Access Calendar To delete an access calendar make sure the Access Calendars tab is open Select the calendar from the list Click Delete System Users Y Roles Q Access Calendars EY IESO 02 create dele Tuesday Wednesday Thursday 6 9 4 Modifying an Access Calendar To modify an access calendar open the Access Calendar tab and select the calendar from the list To remove an existing access period right click in the Access period and then select Delete from the drop down list To add a time highlight an area right click on the area and select New 6 4 7 PROGRAMMING What is unique to the CDI set of Out of Band Management products is that they all have their own internal security databas
38. Device Confirms 9 1 3 NOC sites that you added may be deleted To delete a NOC site make sure the site name is displayed in the NOC Sites field Deleting a NOC Site Click Delete All devices associated with the NOC site will also be deleted Note The Default NOC site is system created and cannot be deleted 5 2 View the Client Devices of a Group Client Devices in the toolbar displays a list of client devices attached to a particular group Note To program a device select the device and then click the appropriate programming option QUT OT Bana Manager AQMINIST ator Groups Remote NOC Site Sites Client Devices Client Devices Yankees Select the Group from the dropdown list Groups Yankees gt Columns A Test Rack 3 a rag aco Legac A list of client devices attached to the A z z Test Grou group is displayed BEE sersey croup SSE Exxon For each device the following information is displayed Device name Client ID Device Type Device Mode ID SN Phone Number IP Address Program Status Client Devices Yankees Yankees y Programming Connect to Drag a column header here to group by that column Device Name a Client ID Device Type Phone Number IP Address Program Sta 5 3 Attaching a Client Device to a Group A client device may be attached or detached from a group from the Group Template or from the NOC Sites tab 5 3 1 Atta
39. Device Info tab opens A new device of the Default Device type will be listed in the Device panel Sites New Site Columns Auto Size wuto Size Wy Programming Connectto Device Info Network Properties System Options Internal Modem Client Devices Type UniGuard with IP ID S N Status Idle X License B Create A Delete Pp Save Device Confirms Version GMT Offset GMT 00 00 FIRSA Enable Name New Device 1 Flash Message x Primary Polling Device Asset Tag Licenses Available 4391 Modem Management Communication Primary Modem local v Phone Number l Secondary Modem local F Use Dialing Options ar ghanistan 93 Drag a column header here to group by that column Device Name A Device Type Device Mode ID SN Phone Numbe Bs New Device 1 UniGuard with IP Standard Device Enable Security e San To add a device of a different type select the device type from the drop down list Remote Devices Mew Site E3 gt sites Device Info Network Properties tem Options Type Unicuard with IP Device Confirms Port Authoriby 35 Name Port Authority 44 Asset Tag Port 4uthority 44 with IP Port Authority 445AM Management Com Port Authority 4454M with IF Port 4ubhority 225 4M Port 4ukhority 225 4M with IF Secondary Port Author
40. MON SysSteni SEO titi 9 7 9 6 Network Dial0ut Sets dadas 9 7 9 7 NetWork Dalou decanos 9 8 9 8 Database Maniac Cr arta 9 8 10 REPORT MANAGEMENT cos ciaeohtcs aca iS 10 1 10 1 OBDINLAUd nic 10 1 10 2 DENCS AUT s 10 1 10 3 Syo lOS ea a a oes a t edo a ees 10 2 10 4 CUStOn REPOL isinira ni aE aa LT r A aS 10 2 10 4 1 Aad nea F ET eoir th agneeaeeameansetanecsieieaunestaes 10 2 10 4 2 Da e dens 10 3 10 5 Ke ystroks LOS daa 10 3 10 6 PSH REPO cdi 10 3 10 7 Printing orEx porine REPO at 10 3 10 7 1 Prinune RENO AA a a a 10 4 10 7 2 Ex porine REPO a O A 10 4 10 7 3 Fe ain REDOT nia 10 4 10 8 Report Filters Summary A tou cee denaee cues eabenaca dens 10 5 11 POLLING SERVICE MANAGEMENT ccccccssesssseeeeeeeeeeeeeseseeeeeeeeseneasseneeees 11 1 11 1 ADOUL PONO SEVICE S inai tae ce casncda TT N 11 1 11 2 Setting up and Configuring the Polling Service oocccccccnncnnnnnnnnnnnnnnnnnnoos 11 1 11 3 EMSC UIC POS aa 11 2 11 4 Authentication Management cccccccccccccccceeeeeeseseesseseseeeeeeeeeeeeeeeeeeeaaaaas 11 4 11 5 NetWork Discovery Tool a A 11 4 1 GETTING STARTED This section describes how to get started using the OBM program to manage UniGuard and Port Authority devices e Access the OBM program e Key Features of the OBM screen e Lists steps to setup and use the OBM 1 1 Installing the OBM 4 Installer CDI Database Version Installed 113 KS Configure O About gt Application
41. NOC Sites AT amp T EY User Management l Column Auto Size 5 Import from Active Directory amp Create Delete Save Skip 2 Refresh 33 Print Expor Common Settings User Identifier Administrator User Access Roles Groups User Type Password And ID V Encrypt Mode Device User Role E al a EEEk Y ACME_WIDGET_CO Password Y Anheiser Busch Confirm Password PH 7 Aramark P a OBM Access Roles V AT amp T Assigned Ports Host Port 1 Host Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 8 Host Port 9 Power Port 1 Power Port 2 Power Port 3 Power Port 4 Power Port 5 Power Port 6 Power Port 7 Power Y CDI REMOTE DEMO a Frequency 60 Y CDINONCellGroup ty V Administrators CDITemp Lockout User Bob the builder Y DEPT_OF_USA Information Default system user with Full access Demonstration Intgredion GNOSC ATS LegacyUniGuard Log Management Y P4100_RACK A BA li 6 1 1 Sorting the user list Click the column heading to display arrows that enable you to sort the list in ascending or descending order or to display a quick list of users Dra up c Fak column custom o Blanks Use de enc encr Mon blanks encr pp 1 42529504 42529505 rsall 42529506 encra Nemo py 6 2 Finding a User You can search for a user by name identifier user type group or by a combination of these To find a user click Users Search in the ribbon bar The User Search tab is opene
42. Pin Key Signature BCDOS60F6FF626EF9B4E464440E 13646254442FC93E0D2Z04CE9I Communication Communication Type Modem Dial Out Use Dialing Options Dialout Modem Number Al 5 5 AES TDES Mode Select Triple DES or AES128 mode This is the encryption mode that will be used by the SSE Key Enter the encryption Seed Key The Client Primary Key must consist of 64 hex digits To generate a key click on the left arrow in the Key field Key Signature Signature of the Primary Key The Key Signature of remote Encryptors is compared with this Key Signature If both Signatures are the same then the Keys will be the same Communication Communication Type This is the communication type that the OBM uses to communication with the SSE device Communication Description Type Modem Dial Out Selecting Modem Dial Out will require that you enter the phone number in the Dialout Modem Number field You can also choose to use dialing options and select the country region Note Dialing Options for a specific modem are set in System Settings Global System Settings tab Modem Dial In Selecting Modem Dial in will require entering the number of minutes that the OBM will wait for a connection in the Wait for Connection field The maximum value is 15 minutes A communication port must also be selected Direct to COM Selecting Direct to a COM Port will require entering Port the desired COM port and the number of minut
43. S NOC Sites Default NOC Site Create Columns Auto Size y Programming Connectto Create y Delete y Save System Options Internal Modem AES Mode Device Mode Client Device All Y AES128 FJAES192 AES256 System Key Client Key Sys Password eee Key e TE Sys Key Heee 2 Generate Key Key Signature 99C714F8054F2F8CB732B0AC7457EE63BECEDF21E8E2F50D07 Sys Key Signature 474B9FE187B22555474B9FE187B22555474B9FE187B22555 Host DTR RTS Loss of Signal secs E System Options for UniGuard Devices NOC Sites Default NOC Site Create Columns Auto Size y Programming Connectto Create v y Delete y Save LA Device Info System Options Internal Modem AES TDES Mode Device Mode Client Device Pl all PI TripleDES Y AES128 Power IP Port Option Power Port Connection Host AT Command Access Enabled Transparent System Key Client Key Sys Password eer Key SEE AAR AAA EE A AE EE EE A RE EE EE dd dd Sys Key eeens 6 Generate Key Key Signature 99C714F80S4F2F8CB732B0AC7457EE63BECEDF21ESE2F 506 Sys Key Signature 474B9FE187B22555474B9FE 1876225554 74B9FE187B22555 Host DTR RTS Loss of Signal secs 5 AES Mode TDES mode The encryption modes displayed depend on the device Device Mode Select the security type The available types are listed below e Standard Device En
44. Version 6 04 00 OBM USER MANUAL APPLICATION SERVER SWITCH SECURE DATABASE AUTHENTICATION SERVER OUT OF BAND MANAGER A WY Communications Devices Inc The Global Leader in Network Security Communication Devices Inc 85 Fulton St Boonton NJ 07005 USA Phone 1 973 334 1980 1 800 359 8561 Internet support commdevices com http www commdevices com support center OBM User Guide Release 6 04 Copyright O 1991 2015 Communication Devices Inc and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or de compilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this software or related documentation is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT RIGHTS Programs software databases
45. Y RawTCP Program Users in Client Device Modem Remove from Preferred Client List V 55H Enable Management Communication Modem Primary Network direct Dialing Type OBM Database Dialing options Secondary Network direct PBX Access Code Terminal Communication Network direct v Domestic Access Code Y SS5H International Access Code o o Operation Communication AES Encryption l Country region United States 1 Device Info tab Only fields that are unique to client devices are described in this section Fields common to both client devices and remote devices are described in the previous section Add to Client Dialout List optional If enabled the UniGuard or Port Authority IP Client can be included in the OBM Network Dialout List which can be used to communicate program with other CDI devices whose OBM communicates is set for Network Dialout The device must have an IP Address defined in the Network Properties tab Enable Cell Gateway This will allow a Cell Client to act as a gateway for telemetry data back to the hard network Network Enable This enables the network port on the CDI device AES 128 Enable This enables AES 128 on the CDI device RAW TCP this enables RAW TCP for acces to the CDi device A CDI network tunnel uses RAW TCP for communications transport Modem Enable the modem in the CDI Device SSH Enables SSH protocol to the CDI device Program Users in Client device Th
46. _Site Exxon_Site Exxon _Site Houston Texas Houston Main Street Filly Agh Select the Remote Site to which you want to add the device The Remote Site name and other information about the site will be displayed in Site Settings Click Open Remote Devices The Device Info tab is opened To adda anew device to the database click Create The Device Info tab displays New Device in the Name field The default device type is displayed If you are adding a device of a different type select the device type from the dropdown list Enter the device specific information in the Device Info tab System Options and the remaining tabs The tabs displayed depend on the device type The fields of each tab are described in subsequent sections When you are finished click Save to save your changes Click Skip to discard them Alternatively you may also add a device to a Remote Site by selecting the Remote Site from the Group List Click Remote Sites in the toolbar To add a remote device to a Remote Site of a Group double click the Remote Site name in the Group List The Device Info tab opens GG Group PY South 2 C Remote Sites i pe Group PY Site Verify that the Remote site name to which you want to O Site Two add the device is displayed in the Sites field If it is not Gy Client Devices select the site from the drop down menu A Users 4 2 ste Internal Modem version GMT Offset GMT O Click Create The
47. a Group follow the steps in section 4 1 1 Adding a Remote Device For Device type select non CD device Sites New Site 3 Connect to KB Create JA Delete PY Save A Skip 2 Refresh Sy PrintiExport Device vo ENEE Model Number Management Communication Modem Terminal Communication Modem local Phone Number Use Dialing Options Drag a column header here to group by that column Device Name Device Type Device Mode Phone Number IP Address Program Status Non CDI Device Fill in the fields in the Device Info tab network properties and how you would like to access the device SSH Telnet Browser Dial up Polling In Polling remember to enable polling by clicking the Enable Polling checkbox The Polling feature pings the device at a given interval to make sure it is still online This is equivalent to the Heartbeat feature of CDI devices Click Save to save your changes 4 2 Device Info tab The Device Info tab includes reference information about the device being added and defines the communication paths by which OBM will access the device The entries displayed are the default entries that you entered in the Group template You may need to change these entries for the specific device that you are adding Sites CDI In House Golum ns Auto Size y Programming E Connect to JB Create BW Delete PM Save Skip Refresh oy Print
48. able Security Default 5 8 e Device Authentication Encryption this device will only communicate with UniGuard Clients in an encrypted mode e RSA SecurlD Device e Standard Device Bypass Security Security is disabled for this device System Password The is the password used by OBM to access the device When editing an existing device asterisks are displayed in the password field System Key This is the key used by OBM to encrypt data with the device A key used by the OBM to access and program the device This encrypts the communication between the device and the OBM You can define your own system key or click the Generate button to have the system generate a key Client Key This is the key that the client will use to encrypt data with remote CDI devices Enter a key or click the Generate button to have the OBM create one Key Signature This is a representation of the key without revealing the key Signature of the Primary Key The Key Signature of remote Encryptors is compared with this Key Signature If both Signatures are the same then the Keys will be the same Power Port IP Port Option applies to UniGuard devices only The power port IP port of a UniGuard device can be set to one of the following modes Program only Only allows the OBM to have access to this port for serial programming Power Port Connection Port is used as a Power port connection IP Authentication The device is network enabled and U
49. activity Timeout minutes 0 Disable lo EE Mame PA199 26 5 Direct Es xJuniper Office Network Dialout xCisco Router 2500 Network Tunnel Ea xDigi Barhrain PA155_ Houston Es xXlIMKSYS SWITCHI S Use Network Dialout list SSH MLINKSYS SWITCH User Mame lencr 1 E z Es PA199 27 Password PA199 34 S Automatically using system user account to login to device in Terminal a Hiei bile le Oly e B gt PA199 28 8 4 Communication Center Communication Setting Select Communication Type INetwork Raw TCP X Inactivity Timeout minutes O Disable Modem Network Raw TCP l Direct Serial Port Cellular Network Dialout Select the Communication Type The communication types displayed depend on the device selected 8 3 1 Modem This will use a standard modem connected to a serial port of the client machine 8 3 2 Network Can be used in conjunction with the buttons below 8 3 2 1 Serial Will be a direct network connection from the workstation to the remote device w wo SSH 1f checked unchecked 8 3 2 2 Network Dialout Will use a network connected CDI client to dialout to a remote device 8 3 2 3 Network Tunnel Will use a CDI network connected client to establish a hardware encrypted tunnel from the CDI client to the remote device 8 3 3 Serial Will use a local serial port on the workstation to connect to the CDI device 8 3 4 Cellular Can be used in conju
50. aling Device DM Access Device Communication Dro M Access Device Dialing Device DM 6 15 2011 8 24 47 Access Device Communication Dro M 10 4 1 Adding a Filter With custom reports you can create and save a filter A filter is criteria which will be used to select the items included in the report A filter may be saved for use in the future 10 2 1 To create a filter click Add Filter A system generated name for filter is displayed The name may be changed to something meaningful 2 Select the criteria Click Save Filter to save filter Click Go to run the report using the filter 10 4 2 Deleting a Filter To delete a filter select the filter name from the drop down list Click Delete Filter po asf iston izonozam le Mew Filker1 y New Filter eo ewes ow Fi Mew Filker4 10 5 Keystroke Log The keystroke log records all of the keystrokes issued to a device It can be stored as a txt file or within the database 10 6 Deleting a Report Click Delete to delete the report according to the filter For instance if you selected a specific date and time then Delete would delete all entries in that date range 10 7 Printing or Exporting a Report A powerful export function is included in the OBM that allows almost all reports to be exported in a variety of formats included below Reports may be printed exported or emailed e PDF e HTML e MHT e RTF e XLS e XLSX e CSV e Text Fil
51. ally by a CDI remote device to the OBM application server If heartbeat messages or any other messages are not received by the OBM application server within the given time interval an alarm No Contact From Device will be triggered for this device This would indicate that the device is in trouble or its network access is in trouble 4 9 The Heartbeat also checks the Telco Line Status The modem will go off hook and check for Dial Tone during each Heartbeat interval The device will report that status of the Telco line as part of the Heartbeat response This allows the central site to realize that a remote site has no working telco connection long before it is going to be used If the Telco line is restored this is also reported in the Heartbeat message The OBM can pass this alarm to an SNMP manager an Email Alert or a SMS text message For non CDI devices this is accomplished using Polling The Polling feature pings the device at a specified interval to check if it is still available and online Max No Of Missed Heartbeats Number of missed heartbeats that will trigger an alarm from the OBM workstation that is set for real time logs The default is three to allow for latency and or collisions in a network Heartbeat Message Interval The time in minutes between heartbeats sent by the remote device For example an interval of 60 would generate a heartbeat once an hour by the remote device This interval would be prog
52. ame PA199 HOST 171 192 168 0 171 NO TELCO CONNECTION FOR 9 6 2011 8 26 06 AM Informational Message Kernel PA111 22 192 168 0 122 NO TELCO CONNECTION FOR 9 6 2011 12 24 50 PM Informational Message Kernel PA111 23 192 168 0 123 DEVICE IS ALIVE 9 6 2011 12 24 21 PM Informational Message Log Audit P4111 36 192 168 0 136 DEVICE 15 ALIVE 9 6 2011 12 25 05 PM Informational Message Log Audit PA199 27 192 168 0 127 DEVICE 15 ALIVE 9 6 2011 12 21 33 PM Informational Message Log Audit 10 4 Custom Report You can create a Custom Report by selecting groups devices user ids users and events Optionally you can include port index port and IP address Device Audit Device Batch Log Syslog Programming Log Es 1 Audit Log Custom Report amp Page2of2 O gt Autoscroll Page Size 100 New Filter11 g Add Filter gy Delete Filter S Save Filter A Skip Changes F Last Days o E From 9 8 2011 12 01 02 AM Fl To 9 8 2011 12 01 02 AM Group CDI In House Chevron Documentati Device Empty Access De v User ID Empty 1 4252951 System Users Empty 10 3 4 5 6 7 8 9 Administrat Port Index 0 F Port F IP Address Event Added Device to OBM DB Added gt Drag a column header here to group by that column Date Time Device Name Event Port Index User Name Client Device IP Address Access Device Di
53. an be set to encryption mode only and encrypt the information being sent by the Engineer 2 1 Figure 2 1 Example of Secure Out of Band Management for Routers CDI has a full FIPS 140 2 validated product line the PA100 series or a PCI FIPS compliant commercial line the PA200 series Both provide to factor authentication and encryption optional on PA200 The PA100 line has been submitted to the National Institute of Standards and Technology and is Validate for FIPS 140 2 for use on U S Government networks The PA200 line is built to the same standard but has not been submitted It is PCI compliant Both product line provide basically the same functionality with the PA100 line being Validated as more secure 2 2 Device Management The CDI devices are managed remotely by the OBM Out of Band Manager application running on a Windows workstation This can also be a VMWARE virtual machine OBM provides centralized management and maintains a central database of users and devices enabling devices and users to be added deleted or modified from one location The OBM can be used for configuration only or can be used for configuration and access lf used for configuration only once the devices are configured the software can sit idle Each Port Authority device has a local database updated from the OBM database OBM communicates with remote devices over network cell network 2 2 or dial up phone lines serial ports or IP conne
54. ankees de ne checkbox of each Group you would like to poll oe ae LP pa 199 25 162 Poll By Devices Select this mode to choose the E 55E de a devices to be polled When this mode is selected Econ rere the Groups and Devices pane displays devices by E ap i imr pe I550N_LONCFO i i Group Click the checkbox of each device you would Bm Grow like to poll E Symantec_Uk eB Yankees A Pa111 Client 176 E Chevron Maximum number of concurrent operations The a E UGRD Client N178 COI In House maximum number of polling operations that can occur at the same time System User Credentials Only systems users with the appropriate roles may request the polling service User Name Enter the name of the user requesting the polling service The user must have been granted the appropriate rights Password Enter the password of the user Role Select the Role from the drop down list Enable Service Log Click to enable the service log When you have finished click Save to save your changes 11 4 Authentication Management overnment Operation E WIDGET_CO Use like Proxy Server remote Sites Remote Server IP Address 127 0 0 1 D ATLANTA_PA222 CHICAGO_PA_222 DALLAS PA_211 D NEW_YORK_PA244x D SAN_FRAN_PA 288 lient Devices lsers orts _OF_USA emote Sites D 126 Boston D 127 Pittsburgh 16 D 128 Dallas 11 5 Network Discovery Tool NO Stes Comme Operations Catz User Managenat O Role
55. ase This is how the software is scaled for support purposes Note that these licenses can be purchased from CDI For information on adding licenses to OBM refer to the Adding Licenses section in this chapter e RSA Enable e Network e AES256 e SSH Enable e Terminal Access SSH access for non CDI devices Management Connection These fields determine the methods by which the OBM will communicate with the remote device client device and terminal Modem A modem directly connected to the application through a serial connection internal or external Network Direct The software is connected directly to a network which will connect directly to the remote device for example Telnet or SSH 4 6 Serial Port The remote device is connected directly to the serial port of the OBM software This is used to stage equipment at a central location before shipping Client Network Dial out The OBM software is connected to a network with several CDI Client devices ex PA111 PA222 The software will select a local client on the network through which to dial out to a remote device The client will establish a hardware encrypted session with that remote Cellular Direct if you have the MPLS network that is the same as the cell APN the devices connected to the system then you can communicate with them Cellular Direct This means that the OBM just uses the Cell IP address and YOUR network can route directly to the cel
56. cess a different host or power port If the ESC character interferes with other functions of the host application the user may need to use a different character The Programmable ESC code option allows the user to change the ESC code from one character to another The default esc character will be changed and the new ESC code character will be installed after the DDM has programmed the Port Authority device Programmable ESC Combo list functionality is only for Port Authority devices with firmware at or above 3 05 xx Enable Control Mimicking Mimicking will allow the Host port of the Port Authority to copy the control signals of the Dial In modem port The default setting is Disabled This is the recommended setting Enable Modem Connect Message The Modem Connect message may be enabled or disabled If enabled the modem connect message is sent to the Host Port The default setting is Disabled This is the recommended setting 4 9 Client Devices To view a list of client devices by Group click Client Devices in the toolbar Client Devices Client devices are all located in the NOC site s Groups can be assigned to these client devices to establish an encrypted session between the NOC site and the remote device Groups not using hardware encryption do not need to be assigned to client encryptors When the Client Devices tab is opened a list of client devices associated with the group is displayed For each client d
57. ching a Client Device from the Group Template To attach a client device to a Group from the Group Template display the Group template for the group The Client Encryptors displays a list of all client devices that have been added to the NOC Sites Group To attach a client device to the group click the checkbox A client device may be attached to more than one Group To remove an client device from a Group uncheck the box Groups Template a Dy Programming Hs Create gh Delete Pi Save 2 Skip y Group Device Info System Info Internal Modem Non COI Heartbeat IP Filters Client Encryptors Tee Start IP Address End IP Address toll Client ID Device Mame AAA B UG IP 144 P a1x 5810 P ll1 22 P aix 510 P lll 25 PA1x 510 P 111 36 5 3 2 Attaching a Client Device from NOC Sites tab To attach a client device to a Group from the NOC sites tab locate the device in the list In the Group column of the selected device click the down arrow A list of Groups is displayed Click the checkbox of each Group you would like to attach to the device eee ag a column header here to group by that column Legacy Device Name 4 Client ID Device Type Device Mode ID SN Phone Number Yankees RA A EFFI E NNN NNN Test Stour TPA 111 161 PA11 910 000046 Port Authority 111 client Device PA11 910 000046 en z Aere akap P4111 20 P411 810 000020 Port Authority 111
58. ctions All communications are encrypted The OBM can also manage and access non CDI devices such as Routers Firewalls and Network Switches These devices can be access via SSH and periodically check for availability 2 3 Database organization The central database maintained by the OBM is organized into groups A group is a collection of Sites which in turn are associated with devices that share a common user database A group may be defined by region company or some other way The key point to remember is that a group shares a common user database A group may be associated with remote devices and client devices A remote device may be assigned to only one group and only to one remote site within the group A client device may be added to the NOC and assigned to more than one group An individual user can be associated with multiple groups and to all Remote Sites within a group In the example below four users are associated with the group New York Corp The users have access to the two remote sites NYC and Long Island Each remote site has been assigned its own set of devices REMOTE GROUP gt USERS gt SITES gt P DEVICES Port Authority 1 Router Firewall Switch 1 J Williams H Peterson C Gomez B Ferguson New York Corp Long Island Port Authority 2 Router2 Firewall2 Switch2 When a change is made to the database it may be sent to one device devices of one remote site all devic
59. ctive groups IT IS STRONGLY RECOMMENDED TO CHANGE THE DEAFULT SYSTEM KEY TO PREVENT SYSTEM COMPROMISE Key Signature The Key Signature of remote devices is compared with this Key Signature If both signatures are the same then the keys will be the same RSA token attributes These are parameters for the RSA PIN Programming Setting Auto Programming When selected a device will automatically be added to the programming queue when any change is made to the OBM that will need to be pushed out to the device This could be any change to the device s system options network settings a user added to the group where the device resides etc 9 2 Maximum of simultaneous operations The Maximum number of simultaneous operations option allows the OBM to program multiple devices in the programming queue in parallel This is limited by the number of resources the OBM has available to program devices For instance if the maximum number of simultaneous operations is 3 and there are only 2 Network Dialout Clients only 2 remote devices will be programmed at once 9 2 Alarm Settings MEETS mem settings MESETA Email Settings Alarm Settings Events Audit Log Event Settings Enable Email LE Severity Event Severity Event E a none e informate CI Information Network Connec Information Added Device to OBM DB None Ring No Answer Information Added Master Administrator Add Group Add Email if Events a E None
60. d User Management User Search E No Group Test Rack Legacy Yankees Test User Type IRSA Token Password And ID Encryption v In the appropriate fields enter any or all of the following search criteria User Name Group User Identifier User type Click Search The results will be displayed beneath the User Search open tab 6 3 Adding a User To add a user click Users in the ribbon bar The User Info tab is opened The fields of the User Info tab are organized into four sections Common settings Additional settings Information and Groups User Management Add RSA Tokens Column Auto Size amp Creat User Info Common settings Additional settings Information Groups Jser ID 11 User Name p F SSE a f d ea P Jadi F Symantec_UK asswor ser Type assword n F Test Group Zonfirm 6 Assigned ports Host Port 1 Host Por V Test Rack 5 Yankees Lockout User m Click Create to add a new user to the database Enter information about the user User ID The ID that the user will enter to log on to the system The User ID may have a maximum of 10 characters in length User Type From the drop down list select the User Type The User Type determines the type of access the user will have and thus the security level If the selected User Type is Password and ID or Encryption you will need to e
61. d Columns Select the number of rows and columns displayed on the terminal screen Underline Cursor Check this box to replace the cursor with an underline Line wrap Check this box to break up long lines lines without Returns and or Return Linefeeds Destructive Backspace When a remote device sends a Backspace it can backspace the cursor or delete the backspace character and backspace the cursor If this box is checked everything you type will be deleted when you press Enter Incoming CR to CR LF Check this box to incoming end of line Return to a Return and a Line Feed End of Line CR to CRLF Check this box to change the typed end of line Return to Return and a Line Feed Scroll Bar length Maximum number of rows it will buffer to the display Default Is 192 rows Tab stops every position Set the number of character positions that a TAB will produce 8 3 Connecting to a Device Click Terminal in the toolbar The Terminal screen opens The terminal screen allows you to interface with CDI and non CDI devices via telnet or SSH Terminal Connect x4 Disconnect SA Clear Options Transfer Click Connect The Communication Center is displayed The Communication Center screen enables you to view the Connection List and preferences for the communication type Communication Center Communicaton Setting Groups DEPT_OF_USA Select Communication Type Network Raw TOP In
62. d Updated Attach Client to GBM Netw Attempted to Program Dev shy ifua commdevices com noname noname com Calculator Input Error Call End TIP Most mobile phone providers allow you to send SMS messages via email It varies from provider to provider but one could configure the OBM to send an email to the appropriate address as per the provider which would then result in a text message going to your NOC engineer s mobile phone 9 3 4 Defining the Severity Level of an Event The Alarm settings window enables you Alarm Settings to set the severity level of an event In p the Severity column click the down arrow 2515 of the event for which you want to assign faa Invalid System Password a severity level Network Connect Stark Information Ring No Answer Minor Major Critical Turn On Power Port Incomplete Call Turn OFF Power Port 9 5 9 4 Log Settings Common Settings Alarm Settings Loo setin Network Dialout Settings Define OBM SNMP Events SNMP Managers IP Address 1 192 168 000 48 SNMP Managers IP Address 3 Community Name 1 public Community Name 3 SNMP Managers IP Address 2 po Community Name 2 SNMP Events Event List Invalid System Password No Modem Hangup User ID Password Error User Already In Use Pager Input Error Calculator Input Error Unable to Connect to Host Pager User Call Incomplete bd OBM RealTime L
63. direct SSH to the network interface or out of band through a CDI device to the serial console port communications Out of band access uses connections outside the bandwidth of the network thus security is critical to these access points To maintain network security access to the console port is limited to authorized users and the information being sent from the Engineer to the router or other element is protected 2 1 CDI s Role in Network Security CDI devices authenticate users and provide full encryption of data before allowing them access to the console port of a network element Each CDI device maintains a database of authorized users and device credentials Once an Engineer has successfully authenticated he she is permitted to access the network element For example to access a router the Engineer first connects to a CDI device such as a Port Authority 100 or 200 series and authenticates The device can also layer encryption on top of the connection Both in band and out of band communication between the Engineer and the network element can be used by CDI devices providing more security and enabling devices to be contacted even when there is a network problem All information is encrypted CDI devices may provide both authentication and encryption functions or only authentication or encryption PA100 series provided FIPS 140 2 encryption while PA200 series provide AES commercial encryption On the NOC side a PA100 device c
64. e e Image File A sample report is shown below 10 3 ASES _ jy bob Pediat OQ Date Port Num Port Index 9 20 2011 3 27 27 PM PA199 27 9 20 2011 3 27 40 PMI PA111 23 20 28 12 ic AA Cisco Router 2500 No Response form Ping 200 7 or 201111272 c97 Ping Successful 9 20 2011 3 21 47 PM PA199 27 No DTR on Host 9 20 2011 3 21 41 PM PA199 27 encrl Disconnect from Host Port NN TEN EE VE 10 7 1 Printing a Report To print a report click Print Export A window displays and you can select to print the current page or all pages Out of Band Manager After you make your selection click OK The Preview window displays Click File and then select Print 10 7 2 Exporting a Report In the Preview window click File Select Export Document and choose the File format You will then need to enter additional information specific to the selected file format ge Preview File View Background all Page Setup a ymo masr Print Print Export Document Send via E Mail gt O LEDE Exit Modem Connect End 9106 2011 4 4208 UGRD R098 a ET A i Dam Device K Phyl ae 135751 UGRD NolP i i i 1 i Modem Connect End 10 7 3 Emailing a Report In the Preview window click File Select Email Document Choose the File format You will then need to enter additional information specific to the selected file format 10 4 10 8 Report Filters Summary Filter
65. e Call Start Information Card Removed or Bad Y Card Removed or Bad None Call End Information Card Replaced Y Card Replaced None Host Down Information Carrier on Modem F Carrier on Modem None Host Up Information Cellular Modem Failed to Register on Network Cellular Modem Failed to Register on N None Host Accessing Information Cellular Modem Failed to Start TCP Cellular Modem Failed to Start TCP None Connect to Host Information Cellular Modem No DCD Physical Connection PA E Nane Di ct from a Informatinn_y Cellular Madem not Renictered ya 9 3 Email Alerts The Email Alarm Events tab contains the information used by the OBM to send email alerts The OBM can email alarm alerts to the following e Specify email settings e Alerts from all devices of to all users of a Group e Alerts from specified devices to all users of a Group e Alerts from all devices of all Groups to individual users Example For example email user John Doe has the following events defined User ID Password Error RSA Token Expired And email user John Doe2 has the following events defined User ID Password Error Connected to an Invalid Device UniGuard And email user John Doe3 has the following events defined RSA Token Expired Connected to an Invalid Device UniGuard This OBM Client sends a manual Reset Device or Program Device command to UniGuard device When retrieving the audit trail from this device a User 9 3 ID
66. e Cellular RealTimeLogs Cellular SNMP Attributes F Enable Heartbeat Attributes Community Mare Cellular IP Address This is the address assigned to the Cellular Module by the Carrier lt is a fixed IP address This address can be enterino into the OBM if you are reching out via cell to program the remote device Or if you are programming locally via serial or network it will be pulled from the device Note the device must connect to the network BEFORE it can pull it IP address fro the Carrier Cellular Modem Text Number This is a future function at this point This number is used to send commands via SMS message to the remote device APN Access Point Name The APN is required by certain carriers to provide a private network connection This information should be provided by your carrier It is also pulled out of the device if it is programmed via any other connection than the cellular User Name Optional for APN access on most carriers Password Optional for APN access on most carriers Cell CCIDIESN Number This will be pulled out of the device when programmed It is basically the serial number of the cellular module Number of antennas Device is shipped with one antenna If an Diversity antenna is used please select 2 in this window as the cellular module needs to be told how many antennas are being used Cellular Syslog Server This can be a syslog server connectd directly to the APN network or it can be a CDI Cel
67. e Firmware of the IP Card for all devices in the selected group Test Device s Internal Modem by Network Tests the internal modem by connecting to the device via network communications Clear Device Clear all security credentials system password and system key from the device The device must then be reprogrammed before it can be accessed 7 4 Programming Multiple Devices Multiple devices may be programmed at the same time 7 4 Click Devices Search in the toolbar Select the device types from the dropdown list You can search for devices of a specific type or types or all types You may also enter other search criteria Alternatively in the Group List click Remote Sites of the Group whose devices you wish to program The Device Info tab opens and the devices of that Group are listed Select the devices and then click Programming Select the appropriate option Programming option Device Info System Options Internal Modem Client Devices ID S N Status License Description Device Confirms Version GMT Offset GMT 00 00 F RSA Enable Name Flash Message Asset Tag Licenses Available Drag 4 column header here to group by that column Device Name Device Type Device Mode Phone N IP Address Program Status UniGuardDes UniGuard E 222 Standard D 7 5 Programming all Devices of a Group All the devices of a group may be prog
68. e Murnber Serial E PASAMI 1 Jim 10001 PA 199 25 162 192 166 000 162 10001 PASAM 11 10001 SAM 44 IP 145530 199 199 199 001 10001 PAGO NOM IF E PA_RABIT 192 166 000 151 M 142 199 199 199 001 10001 85 121 Clients Name Network Address Network Address Port Timestamp 192 168 000 161 1313607799 Ep SUppEnc 192 166 000 105 10001 1313614913 gt Pali 20 192 165 000 120 10001 1315696566 gt P lll Z2 192 166 000 122 10001 13135696669 gt PAalll 36 192 165 000 136 10001 1315696515 gt PALI1 25 192 1686 000 123 10001 1313700296 8 39 SSH Communications If SSH is checked the communication to the local client will use SSH encryption If no client is used DIRECT the direct network connection will use SSH encryption Refer to SSH section for detailed information about field entries Inactivity Timeout minutes 0 Disable o Direct 5 Network Dialout 7 Use Network Dialout list 54 SSH W Automatically using system user account to login to device in Terminal 8 4 Sending and Receiving Files The Transfer button displays a menu that has options to a send a file Send File or Receive file The sending or receiving of files can only be accomplished when a Call is in process and when in Serial or Modem Communications mode Caution This only operates in Clear Text mode NO ENCRYPTION NOC Sites Commercial Operations Center E User Management E Roles Token Man _ _ _ _
69. e that can work without the network being in operation This is what defines CDI s products as true out of band If the network is functioning properly then out of band is not required to manage and access a network To accomplish this each CDI device needs to have its security database pushed out to it via the OBM Whenever changes are made to the OBM database concerning a remote device a push or reload of its database is required to know about the changes All CDI devices are shipped WITHOUT any configuration on purpose An OBM load of each device is required to activate and use the product This eliminates rogue operators from attempting to usurp a security policy developed by each enterprise This section describes how to use the OBM program to manage UniGuard Port Authority and SAM devices When the database is modified or a device is added the devices need to be programmed with information from the OBM computer database The device may be reloaded with information from database of the OBM computer or updated with any information that is new This section describes the following tasks Program all the Remote Devices of a Group Program a single device or multiple devices Clear a device s alarms Telnet to a device 7 1 Programming Devices You may choose to program all devices of a Group or a single device By right clicking on the far left sign on the device list you will get a pull down to program the
70. eeded if you want to use a DNS server that is different from the one used by your network s routers Domain Name Enter the Domain name This is only needed if you are not using the DNS server used by your network s routers 4 10 SNMP Attributes Community Name The Community string password that the first trap receiver uses to validate traps Primary IP Address IP Address of the first SNMP Trap Receiver to which you want the traps sent Secondary IP Address IP Address of the optional second SNMP Trap Receiver to which you want the traps sent Radius Server Primary IP Address ansaid Secondary IP Address Radius Key Radius Server Primary IP Address Enter the Radius IP Address of the Radius server Secondary IP Address Enter an IP address to be used fir the Primary IP address is not available Radius Key Optional Enter the Radius Key A maximum of 128 characters can be entered 4 4 Cellular Module Properties The parameters for the Cellular Modules are found in the NETWORK PROPERTIES tab Fist the Cellular Module needs to be enabled in the INTERNAL MODEM tab Then all properties are set in the network properties tab Cellular properties 010 064 000 000 Additional Info A aee SSS CDI01 com atk Cellular Syslog Server Cellular OBM RealTimeLogs Heartbeat Attributes IP Address 010 064 000 000 514 Enable Cellular OBM Address Enabl
71. eiiireisiiecse aa i a 7 5 7 6 a AD WMO e E E AEE ET TE 7 5 Jol AD AAA A IR EEE A EE E EE 7 6 7 8 Be oh A ene ene E eer A me re eee T 7 6 7 9 Cer AlS AAA II e O O eigen eset 7 7 CONNECTING TO REMOTE DEVICES oocccccccccnonccconoconncnnnonanannnonnnnnnnnananannnnnnnnos 8 1 8 1 O ission E T T EAT 8 1 8 2 Termal Score cn as lo A 8 1 52 1 ACOMMECTING taU EVIC O eooo Ge ends as es a ated 8 1 822 TEMA OpPHONS A a a a 8 3 8 3 CONE CHUNG Oa DEVICE raa a E R useaeaaeneeees 8 4 Soad A IS 8 5 Soa INELIWOS ac 8 5 a DO Bares tees okt aac tatetate cet hutianais E set ancntenascuauate 8 5 Be CEA a A in 8 5 83 5 Modem CoOmMUNICA ON dlrs a lid 8 6 530 Celular Conmunumicaions io 8 7 Sr SSRAIMC ONIMUNIC AOS ca 8 7 SO INGiwOrk Comm ill CallOms aeieeds 8 8 S062 DOE COMMUNICATIONS ecien E E eae ees 8 9 8 4 pending and RECEIVING Piles natillas 8 9 SYSTEM SETIINGS eee eae nnnen eee nee ir teres team eo 9 1 9 1 STALE 01 UI atendida 9 1 02 ATA EMI din 9 3 9 3 Emal AL ea Seco Ps tae eter tn ho a Seah ts facet oar ata ka an So 9 3 Orda VE da 9 4 9 3 2 Adding a Group to receive alarms cccccccncnccnnnnnncnonnnonnnnnnnnnnnnnnnnnnnnnnnnnos 9 4 23 5 Addis AM AMGIVIGUAIUSER iii 9 5 9 3 4 Defining the Severity Level of an Event cooononnncnnononocnnnnnnncncnccinonnnos 9 5 9 4 A 9 6 941 Deme OBM SNMP Events alii 9 6 942 OBM Real ime Los SEUA ds 9 7 DAS a A cnan aes tla cay eG eae eee 9 7 O44 Eos PUG A eect antennae aeeeenss 9 7 9 5 COM
72. elnet protocol or SSH protocol 4 3 Network Properties tab The network proprieties tab defines properties such as IP addresses associated with the device Syslog server and attributes of the Syslog server and OBM heartbeat RR Network Properties IIA A IN Ma a C Device IP Address 192 168 000 170 SysLog Server DNS Attributes Radius Server I 192 168 000 035 514 DNS Server Address Primary IP Address Device IP Address 192 165 000 170 Som 192 168 000 034 514 Domain Name Secondary IP Address MAT Address 192 168 000 170 i SNMP Attributes a Sols Subnet Mask 255 255 255 000 OA 0 jpisz 168 0 2 5001 primary 1P ada 192 168 000 039 es Secondary IP Address Client PPP Address fe ed Hardware Address 00 90 24 00 00 c5 Hotes 2 Use Default Port 10001 Device IP Address IP address of the device NAT Address Normally this is the same as the Device IP address The purpose of this address is to allow devices of an internal network to be identified by one IP address when routed to a different network Subnet Mask The Subnet Mask determines to which subnet an IP address belongs by filtering with this bit pattern If your host PC is using the wrong subnet mask it may not be possible to correctly identify all users on that subnet and many users may be unreachable by your computer The subnet mask is defaulted to work with an 8 bit host address For any other host b
73. es that the OBM will wait for a connection in the Wait for Connection field Local USB Port Selecting the Local USB Port will require choosing the COM Port to which the SSE device is connected IP Dialout Selecting Modem Dial Out will require that you enter the phone number in the Dialout Modem Number field You can also choose to use dialing options and select the country region Note Dialing Options for a specific modem are set in System Settings Global System Settings tab 5 6 5 5 Adding a UniGuard or Port Authority Client Device A CDI UniGuard or Port Authority device can be programmed as a client encryptor by the OBM The client device then allows remote users to connect securely to CDI devices via Triple DES AES communications Select the NOC site to which the device is to be added In most cases this is the Default NOC Site To add a client device to this site click Create and select Client Device from the drop down menu The Device Info tab opens Select the device type from the drop list Device Info Network Properties System Options InternalModem Device Audit Device Syslog _ Type Port Authority 222 ID S N P422 912 003111 Status Idle x License De Device Confirms 2221 Version 10 14 10 o Y Network Enable Name ATT_CLIENT_ATT_35 Flash Message x 7 AES 128 Enable Asset Tag Licenses Available 469 Y Add to Client Dialout List ee 7 Enable Cell Syslog Gateway
74. es Pearch Search User Batch 7 Groups Template Remote Devices New Site D Remote Sites PY Group II D Groups PY Group II v Column Auto Size JB Open Remote Devices Create GP Delete Y Save h Site Settings Name New Site 2 Location Bangor Maine Contact Name Stephen Phone 2075551212 Drag 4 column header here to group by that column Site Name a Site Location Site Contact Name Site Phone New Site 2 Stephen 2075551212 Site 101 3 3 2 Removing a Remote Site Click the Remote Sites button in the Security toolbar Select the site you wish to delete and click the Delete button in the top right corner of the Remote Sites page When you remove a Remote Site all the devices associated with the site will be removed IPGA a BRET BO les Access Groups Remote NOC Sites Client Devices Ports New Devices Terminal Add Licenses Users Users RSA Calendars Sites Devices Search Search User E y l Groups Template E Remote Sites All E yr Groups All M Column Auto Size JE Open Remote Devices lt o Creata P Delete J 5ave Site Settings Name PY _Site 2 Contact Name Site Manager Phone 555 1212 Drag a column header here to group by that column Site Name a Site Location Site Contact Name Site Phone New Site PY_Site 2 Site Manager 555 1212 Riyad Saudi Arabia Mohammed 12345678 3 3 3 Renaming a Remote Site To rename a Remote Site click Remote Sites in the Security
75. es of a group or all devices depending on what the change is and if auto programming is enabled For example a user is changed ex NocUser This user can be associated with multiple devices spanning several groups All devices to which this user is associated would be set for update If auto programming were enabled all these devices associated with this user would be queued up for program updates The number of devices assigned to a site the number of sites assigned to a group as well as the total number of groups is virtually infinite limited only by the storage capacity of the server running the SQL database program The maximum number of users associated with a device is 150 2 3 3 MANAGING GROUPS This section explains how to manage Groups and Remote Sites use the Group Template to establish default settings for a device type and modify all the devices of a particular type The following topics are included in this section e Description of the Group Template tabs e Adding and deleting a Group e Add and removing a Remote Site 3 1 Group Template The Group Template establishes the default settings for the entire group When a new device of the same type is added the settings in the Group Template for that particular device type are used You may modify all settings of a device type in the Device Info tab of the Group Template To modify the settings of an individual device and for a detailed description of each
76. etwork Management Service Management Discovery Tool LT per A mn P The selected service tab opens Click Install to setup and configure the service Service Installation Settings Q Install Service Information Service Name CDIPollingService Description CDI Network Security Polling Start Type Automatic e Service Settings goessscososssosososeosssosseossssssosseg AS A User Account F Interact With Desktop User Account Settings User Name Service Name Display Name Description and Service Path fields are filled in automatically by the system Start Type Select the start type from the drop down list The following are the available service types Automatic Polling starts at system logon Manual Polling starts as required or when called from an application Disabled Disables the service and prevents it and its dependencies from running Select the appropriate Service Setting System Account The system account uses the local system account for the service When System Account is selected additional information is not required User Account User account associates a polling service with a user This account will need a password and confirmation of the password The user must have been granted the appropriate rights Interact with Desktop This box is typically checked if the service has user interface components When you have finished
77. events to be included in the report Optionally you can include Port Port Index and a date range Both CDI and non CDI devices can be included 10 1 Device Audit ES Audit Log Page 59150f5915 gt gt Autoscroll Page Size 91712011 6 20 24 PM To 9 7 2011 6 20 24 PM Fron Groups Al Devices All ers Empty 1 42529504 425295 System Users Empty 10 3 4 5 6 7 8 Drag a column header here to group by that column Audit Date Device Name User Name Event Name Port Port Index IP Address 9 7 2011 5 19 11 PM jim OBM User Logged Off 9 7 2011 4 34 57 PM jim OBM User Logged On 9 7 2011 4 08 18 PM jim OBM User Logged Off 9 7 2011 3 47 42 PM Administrator OBM User Logged Off 10 3 Syslog The Syslog report lists alarm events and facilities processes for selected devices Device Batch Log Syslog a lt 4 Page 87 of 87 gt J Autoscroll Page Size Delete Refresh Sp PrintiExpo F From ar7 2011 45 la 9 7 2011 6 49 48 PM F Message F Source Address Fy Go Severity Alert Action Must Be Taken Critical Condition Debug Level Message E Facility Authorization Privacy Clock Daemon Clock Daemon 2 FTP Daemon Kernel Lin Drag a column header here to group by that column Device Name Source Address Message Severity Code Name Facility Code M
78. evice the OBM retrieves this information and the New Pin Mode checkbox is not checked In the Additional Settings and Information sections enter more information about the user User Name Enter the name of the user You may enter the actual name or a nickname User Type From the drop down list select the User Type The User Type determines the type of access the user will have and thus the security level From the pull down option list select the type of authentication that will be used to confirm the user identity Available user types and descriptions are listed in the following table A RSA SecurlD User must have an RSA token and pin to use Token the passcode to gain access to a device Password User inputs a User ID and password to gain and ID access Encryption User ID and Password must be entered and the whole session is encrypted For an encrypted session the user must dial out through a UniGuard Client or normal modem with an SSE Assigned Ports From the drop down list select the ports to which the user will have access Users for Port Authority devices can be granted access to any single port group of ports or to all ports If a user is to have access to all the ports in the Port Authority then the Select All box may be checked 6 4 Information Enter additional information about the user if desired otherwise leave blank Lockout User checkbox Click the checkbox to lock out a user from a group wit
79. evice the device name client ID device type device mode ID and Serial Number Phone number IP address and Program status are listed 1 gt x Refresh 4 17 For information on connecting to a particular device please refer to the Communication Center section 4 10 Ports View The Ports View displays what is connected to each port of all devices of all Groups to all devices of a one group or to a specific port or port type To display the Ports View click Ports in the toolbar The Port View tab is opened From the Groups drop down list select a specific group or All to view all devices of all groups Port View Drag a column header here to group by that column Device Name 4 Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 PA199 48 Cisco29505witch Host Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 8 Host Port 9 PA199 Host 170 Host Port 1 Host Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 8 Host Port 9 PA199 Host 171 Host Port 1 Hast Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 8 Host Port 9 PA199 Host 172 Host Port 1 Host Port 2 Host Port 3 Host Port 4 Host Port 5 Host Port 6 Host Port 7 Host Port 8 Host Port 9 PA 222 Host Port 1 Host Port 2 PA44 Host NO99 Host Port 1 Host Port 2 Host Port 3 Host Port 4 To view detailed information about a specific port or port type including the
80. g section displays alarms or programming status 1 5 Customizing the Appearance You can change color scheme of the OBM Many color schemes are available w Security Common Logs 2 HP Seat System Registration Polling Service Add Licenses C Settings Form Management i To view the available color schemes click Common and then Skins Select the skin that you want EJ 1 5 1 6 Setup and Use Overview The steps to set up and use OBM are listed below 1 10 Add System Users to establish who can access the OBM what privileges they have and when they can access the system System Users Roles and Access Calendars allow you to do this Find your Device Info Files DEV and import them into the system This will streamline the setup process by grabbing all the details of each device from the device file instead of having to create them yourself Do this by double clicking the unassigned devices group and importing via the tabs on the right Create your NOC site and add any Client Devices When you create your groups these NOC devices can be assigned to each group individually Client Devices are your devices used in the NOC that will establish encrypted session with your remote devices via network or dial out connection Create a Group The Group Template allows you to name and enter a description of the group and establishes default parameters Check the number of De
81. he checkbox of the event 9 6 9 4 2 OBM RealTime Log Setting You can enable or disable OBM RealTime logs OBM RealTime logs must enabled for real time logs in order to receive heartbeat messages or alarms If real time logs are not enabled no heartbeat messages will be received even though the heartbeat attributes have been defined 9 4 3 Custom Field Settings You can make display the name field of 5 fields To make it visible click the checkbox adjacent to the field you would like to be visible 9 4 4 Log Purge Settings These fields let you set the number of days a log will be kept To manually purge click Manual Purging button To purge the logs automatically each day at a specific time each enable Automatically purge log every day at You will have to enter a specific time You can also enable Diagnostic Flash and Programming Log 9 5 Common System Settings This tab enables you to set parameters that are common for all groups and to view the number of used and available Seat licenses and EDL licenses EDL licenses include Management Network AES256 SSM Terminal and RSA Remote Sites CDI In House NOC Sites Default NOC Site ES Global System Settings A Eg Add Licenses ef SaveChanges A SkipChanc Ree eer iene Common System Settings MEAT EA EA Fl Visible Information Added Mast UniGuard 19 4391 4410 PortAuthority 34 4014 4048 F visible info
82. he terminal screen allows you to interface with CDI and non CDI devices via telnet or SSH 8 2 1 Connecting to a device To connect to a device click Terminal in the toolbar The terminal screen opens You can also right click on the device in the sites menu from the far left column and select connect 8 1 48 DEPT_OF_USA GM Remote Sites Device Type 126 Boston Boston E j i O res IM Right click the device here Non CDI Devi Non CDI Devi Non CDI Devi Delete Save Skip Refresh Print Export View Device Audit Casag Click connect y Programming Connect te Modem V Columns Auto Size Network Serial Cellular gt A a Communication Center 7 a Groups AT amp T Communication Setting Direct to device Use Client for network dialout Select Communication Type Use client for network hardware encryption Inactivity Timeout minutes O Disable ame i Remo te devices EN PA211x_te Direct J Cell Cell Tunnel Network Cell Tunnel Cell Network Tunnel i Use client list or select client individually use SSH or RAW TCP to client j as Use these credential for automatic logon to device El Rack Client 192 168 000 113 10001 1422051882 Comme Use Network Diale v 55H User Name SAT Password V Automatically using system user account to login to device i
83. hen the host drops DTR during a modem connection the connection will drop This is standard for the RS232 interface Host Dialout Set whether the host can dial out using the device s modem e Enable Allows the host to dial out using the device s internal modem e Disable Prevents the host from dialing out using the device s internal modem e Device Authenticate When Device authentication has been selected and a connection is made the device will immediately attempt to exchange a key with whatever is on the other end prior to even asking for a user ID This is mainly used in machine to machine connections or when a central RADIUS authentication is used prior to allowing dial out from the NOC Host AT Command Access Only UniGuards in the AT Command State Enables the Host to access the modem in the AT Command State This is used primarily when the connected device needs to interact with a modem for the application to run and is normally in legacy applications 4 6 Analog Internal Modem The fields of the Communications screen enable you to define modem host port parameters of the UniGuard and the modem port of the Port Authority If you select CELLULAR MODULE all the parameters will be inserted in the network properties tab 4 14 EAS tena Mode EA Internal Modern Internal Modem Type Cellular the Network Properties tab above Defined Messages To access the Device s Cellular properties you must first selec
84. hout having to delete their profile The user will then be included in the locked user list In the Groups box select the Groups to which the user is assigned A user may belong to single group or to multiple groups Click Save to save your changes or Skip to discard them To add an RSA token seed record XML file click Import RSA Tokens y Remote Sites All NOC Sites Commercial Operations Center E User Management EJ Roles Token Management E G Import RSA Tokens yf Token Number 125309858 Attached User Birth Date 9 9 2011 12 00 00 AM support Death Date 9 30 2013 12 00 00 AM Tokenpin 6 New Pin Mode Drag a column header here to group by that column Token Number Token Pin User 42529506 EXPIRED essee 42529506 Y 42529507 EXPIRED Bl 0 e t 125309859 rsa9859 6 4 Modifying a User You can change the password name type or other settings of a user To do this locate the user in the user list Rather than scrolling through the user list you may sort the list by any column heading or you may use the User Search tool in the toolbar In the User Info tab enter the new information Click Save to save the changes or Skip to discard them 6 5 Deleting a User To remove a user from the database click Users in the ribbon bar The User Management tab is displayed In the User list displayed under User Info click to se
85. iami 201 Guif Coast124 E New Site ACME_WIDGET_CO 3 1 From the Group view Groups Template tab you will always see the following tabs e Group e Device Info e Network Properties e System Info e Internal Modem e Defined Ports e Polling The tabs listed below depend on the type of device selected e Network Properties This tab is only displayed when the device type is set to a type that has an internal IP card e Defined Ports This tab is only displayed when the device type is set for a type with multiple host ports Device types with only one host port UniGuard SAM 11 PA 111 will not have the Defined Ports tab 3 1 2 Device Info Tab The Device Info tab of the Group template enables to select a device type and define the communication paths by which OBM will access the device and specify terminal communications These settings will be used as the default settings when devices of the same type are added to the Group Remote Devices 126 Boston E Groups Template Sites 126 Boston X ize W Programming 3 Connec tto Device Info ee a pos es eea orea Type Port Authority 199 ID S N IPA1X 810 000026 Status Ide X License Description RSA Enable Device Confirms Port Authority 199 Version 10 01 15 Name Pa 199 26 Flash Message Asset Tag X T Primary Polling Device V Network Enable Licenses Available 494 V AES256 Enable Management C
86. is will allow the Client to act as an authentication point before a user can dial out of the network Optionally you can set the Client to use RADISU or TACACS and talk to a network server 5 7 Remove from Preferred Client list this will remove the client fro the proffered list Operation Communication lf all AES TDES Modes have been selected in System Options tab then you need to select by which mode the OBM will communicate to the client device before the client device dials out to a remote device Network Properties All fields are the same as when a remote device is created Please refer to the Devices section of this manual for detailed information about the fields and entries Note Network Properties tab is only available for UniGuard and Port Authority devices with a network interface System Options The options displayed depend on the device type selected Only fields that are unique to client devices are described in this section Fields common to both client devices and remote devices are described in the previous section AES Mode Select All AES128 AES192 AES256 or All These are the methods by which OBM can communicate with a client device before the client device dials out to a remote device All enables the device to operate with host encryptors UniGuard and Port Authority devices in all modes Note that the UniGuard client must also have an AES Engine connected to its link port to be able to do AE
87. it address you must change the subnet mask to the proper setting Gateway IP Address Optional The router gateway address that allows you access to other network segments This address must be within the local network Client PPP Address Optional The address of the host to which the CDI device will send a request to establish a PPP session Use Default Port 10001 Click to enable the OBM to use of the device default port for programming Port No The port number used to communicate from the Network side ex Telnet Port Number 4 8 Hardware Address Only required if the device will not be programmed through a modem dial up connection otherwise the OBM will automatically receive it via serial or telco communications If the initial programming is through the network then the hardware address is required Network Properties Device IP Address 192 168 000 170 SysLog Server DNS Attributes Radius Server i NAT Address 192 168 000 170 Syslog Server erver Address Primary IP Address Subnet Mask 255 255 255 000 Zz Vf n Name Secondary IP Address ici Primary IP Address 192 168 000 002 514 Gateway IP Address n m Radius Key hs Secondary IP Address 192 168 000 002 514 Mii i z Client PPP Address o 90 2a 00 00 OBM RealTimeL Hardware Address 00 90 2a 00 00 c5 ealTimeLog y IP Address TIERES 162 Port Number 10001 Y Enable RealTime sal _ D e
88. ity 1 15AM Port Authority 111 Primary Enter the device specific information in the Device Info tab System Options and the remaining tabs The tabs displayed depend on the device type The fields of each tab are described in subsequent sections When you are finished click Save 4 1 2 Removing a Device A device may be removed from a Group To do this select the remote site to which the device belongs Select the device After selecting the device click Delete You will be asked to confirm that you want to remove the selected device Remote Sites A EY Bemot Devices PY_Site Two EY f Sites column s AMS Size y Programming E Connectto FB Create E cate Device Confirms Wersion po SMT Offset AS Name Flash Message Primary Polling Device Asset Tag Po Licenses Available Management Communication Serial Port Modem Drag a column header here to group by that column Previce Mame me vice Type Device Mode New Device 1 Standard Device Enable Security UniGue d Standard Device Enable Security 4 1 3 Modifying a Device s parameters You may change information about a particular device Select the Remote Site and then the device Open the appropriate tab or tabs make the changes and click Save 4 1 4 Adding a Non CDI device A non CDI device such as a router firewall or network switch can be added to the database for SSH access and or periodic polling for activity To add a non CDI device to
89. l device via a gateway to the APN network Think of this as Network Cell access Cell Cell Tunnel The cell devices are normally on a private APN This means that the cell devices cannot be reached from any other network EXCEPT the private APN Access Point Name Think of it as a VPN for the cell devices One quick way to get onto the private APN is to use CDI Client devices with built in Cellular modules that are on that private APN When the OBM wants to communicate with a remote device it will first connect to a local CDI client via Ethernet then jump onto the private APN via the cell module in the client then route to the remote device on that private APN The connection will be hardware encrypted from the client all the way to the remote This is Cell to Cell private tunnel communications Cell Network Tunnel This assumes that the remote CDI device s Ethernet port is on the cellular APN When the OBM wants to communicate with a remote device it will first connect to a local CDI client via Ethernet then jump onto the private APN via the cell module in the client then route to the remote device on that private APN The remote device will have it s Ethernet port connected directly to the APN The connection will be hardware encrypted from the client all the way to the remote Primary Communications Specifies the primary method of accessing the device Select from network dial up phone lines through a modem GRPS or through the
90. le must be select from the Modem tab The fields of the Internal Modem tab enable you to define the modem port parameters enable or disable AT commands sent to a remote device and define the Primary Secondary and Host Connect messages for the device Remote Devices 126 Boston E Groups Template Sites 126 Boston y Columns Auto Size W Programming 3 Connect to Network Properties System Options Internal Modem Defined Ports Client Devices Device Audit Device Syslog Internal Modem Defined Messages Internal Modem Type Analog X Extra AT Command Settings meny Modem Type Modem ID Modem Inactivity Timer min 0 E Send AT Commands Modem Secondary Modem Port Bits Parity 8 No parity v Modem Port Baud Rate 115200 v 3 1 5 Network Properties e This tab is only displayed when the device type is set to a type that has an internal IP card The Networks Properties tab enables you to configure the include DNS Syslog server OBM Heartbeat SNMP and Radius Server attributes of a device e The network properties page is split into two sections o Left Ethernet network port on the device o Right Cellular module IP address etc RA Network Properties System Options Internal Modem Defined Ports Client Devices Device Audit Device syslog Device IP Address 192 168 001 120 SysLog Server Cellular properties NAT Address 192
91. lect the user that you would like to delete TIP To locate a particular user users of a group or of a particular user type or user type you may use the search tool or sort any column in ascending or descending order Once you have selected the user click Delete A window will be displayed reminding you that some of the selected users are attached to groups and asking you to confirm that you want to delete users from the system Click Yes to Continue the user will be removed from the system or No to Stop Click Save to the changes 6 5 6 6 RSA Add User Batch The RSA Add User Batch tool lets you add several RSA users at the same time If you have many users who use RSA tokens it saves time To do this upload an XML file containing the RSA user information This can be created from an RSA ACE server RSA dd User Batch Add RSATokens Save Ports and Groups Existing RSA Users Ports Hosk Port 1 Host Port 2 Overwrite user E Groups Test Rack Legacy Yanke Skip User Drag a column header here to group by that column Token Number 6 6 6 7 Adding a System User A system user can access the OBM and perform administrative functions such as adding other systems users assigning roles managing devices specifying global system settings and other functions An administrator may add system users and assign them the appropriate role By default there is only an Administrator role By checking
92. list of client devices that are attached to a Group 5 1 NOC Group The NOC Group is a system created Group to which all client devices are added Click NOC Sites in the toolbar to Add or delete a NOC remote site Create a Client Device Create a SSE Device Program a client device Connect to a client NOC Device Attach a NOC device to a Group The Default NOC Site within the NOC Group is generated by the system and may not be renamed or deleted User created NOC sites may be renamed or deleted as required Client devices are added to the NOC Sites Group Once it has been added to the NOC Sites Group the client device may be attached to one or more Groups 5 1 1 Viewing All Client Devices You may view all client devices in the NOC Group or the client devices of one remote site within the NOC Group To view all the client devices click NOC Sites in the toolbar QUT OT Band Manager AQMmINISTator d ees 3 ro Ws oe t Devices Ports New Devices Terminal Add Licenses Users Users RSA Add f Search User Batch MOC Sites User 5 1 The NOC Sites tab opens for a NOC remote group In the Open View portion of the screen a list of client devices is displayed MNOC Sites Default NGC Site EP HOC Sites Default NOT Site su Create Device Info To view the client devices of a NOC remote site select the site from the drop down list of the NOC Sites field Type Port Authoriby 111 rag a column header
93. lular Client address that will relay the syslog data to the network syslog server Cellular SNMP Attributes This can be an SNMP server connected directly to the APN network or it can be a CDI Cellular Client address that will relay the SNMP data to the network SNMP server Cellular OBM Real Time Log Heartbeat Attributes This can be an OBM connected directly to the APN or a CDI Cellular Client IP address that will in turn relay the data to a network connected OBM server 4 5 System Options The parameters on this screen enable you to set user security levels system password and key information and first message delay time The parameters displayed may vary depending on the device Device Info Network Properties system optio EE AA AES Mode Device Mode Standard Device Enable Security Plaesizea Plaesioz el gesese Network Access to Modem Disabled Encryption Engine version System Key SysPassword Gite Sys Key GB eran 20 Generate Key Ss key Signature 4 4B9FE157B225554 4B9FE 16 7B2250054 4B9FE 10 B22555 First Message Delay secs 5 Host DTR ATS Loss of Signal secs F Disable IP Authentication Encryption L 4 12 AES Mode or TDES mode or AES TDES mode The encryption modes displayed depend on the device Device Mode Select the security type The available types are listed below e Standard Device Enable Security Default e Device Authentication Encryption this device will only communicate
94. mber of characters that may be entered for the pin The range is from 4 to 12 characters SSE Licenses Available Provided by the OBM Status The status of the device Provided by the OBM SSE ID The Client ID of the SSE Provided by the OBM Unlock Lock SSE The SSE can be unlocked or locked default is unlocked After a consecutive number of failed logon attempts the SSE is put into a locked state When locked the SSE device cannot do encryption Once locked the SSE must be unlocked before logons can be attempted When unlocked the SSE is put in new pin mode Note To set the number of failed logon attempts before the SSE is put into a locked state is set in System Settings Global System Settings tab Requires Pin Validation If enabled default is enabled the user must enter a pin to logon to the SSE device Requires New Pin If enabled default is enabled the user must enter a pin to logon to the SSE device The Client Info fields specify the encryption mode and communication type NOC Sites Default NOC Site C Columns Auto Size y Programming Create g gt Delete e Refresh SSE Client Device Info Client Info Description Device Name New Device 2 Status Device S N 55E ID Client Info Description SSE Version Unlock f Lock SSE U AES TDES Mode AES128 E Minimum Pin Length 4 Requires Pin Yalidatic Key 985086607S926BEEEECD94C6E9E756171DC16C9EDCCB9004 4 SSE Licenses Avalible 56 Y Requires New
95. ms Devices Select the modem that will be used for communication from the drop down list Use Dial Options Use the Dial Options that have been defined in System Settings Global System Settings tab The Modem Properties and Dialing Options that have been defined in System Settings Global System Settings will be used If it is necessary to change the modem properties click Modem Communication Preferences Click Dialing Properties to change dialing options 8 6 8 3 6 Cellular Communications Communication Center Communication Setting Groups atat Select Communication Type 3 Inactivity Timeout minutes O Disable AAA Name EN PA211x_test gt Direct 6 Cell Cell Tunnel P Network Cell Tunnel F Cell Network Tunnel F Use Network Dialout list SSH F Automatically using system user account to login to device in Terminal FP Capture Session to File i Mame Met TI ATT_CLIENT_ATT_35 192 Direct MPLS network must be connected to same network as OBM OBM will use the cell address to connect directly to the remote cell device Cell Cell Tunnel OBM will SSH to a local CDI client authenticate to that client and then jump onto the Cell network through the client A hardware encrypted session will exist between the client and the remote Network Cell Tunnel OBM will SSH to a local CDI client authenticate to that client and then use the existing Ethernet network to jump to the MPLS network fr
96. n Terminal Capture Session to File Name S gt ATT_CLIENT_ATT_35 192 168 000 190 10001 1422052 14 AT amp T Client list _ a l Connect Cancel Apply You will get a screen preset for the connection setup of that device You may change the connection method by changing select communication Type Once you press connect you will be passed to the terminal screen and your keyboard will be directly mapped to the connection Connect to Client PA111_114 You have Access to Ports Modem Port 1 Port In Use Network Connection Select Port or Esc Hang Up Call gt M1 The terminal will echo back all the commands being sent to the client device and connection commands to the remote device The terminal will automatically enter IP addresses phone numbers and credentials if checked until the device is handed off to the user for use 8 2 2 Connect y Disconnect 2 Transfer MA Clear Options SWITCH CONNECTED PA199 26 You have Access to Ports cisco2900 DTR down down West Rack Switc DTR down down East Rack Switc DTR down up Juniper DTR down down Firewall DTR down down IDS DTR down down VoIP PBX DTR down up Host Port 8 DTR down down Host Port 9 DTR down down cisco2900 Power west switch po east switch pow Power Port 4 Power Port Power Port Power Port Power Port Power Port 9 Network Connection Select Port or Esc Hang Up Call g
97. nction with the buttons below 8 3 4 1 Direct The OBM will use a direct network connection to establish a TCP connection to the remote cellular device The remote cellular device has a TCP address for connection 8 5 8 3 4 2 Network Tunnel e Standard CDI Client o The OBM will use a local CDI client to establish a secure Network tunnel from the CDI client to the remote Cellular device using a network TCP connection from the client to a cellular TCP connection on the remote e Cellular CDI Client o The OBM will use a local cellular CDI client to establish a secure cellular Network tunnel from the CDI client directly to the remote Cellular device using the cellular radio in the local device Ie total cellular connection After you select the communication type and select the select the Device 8 3 5 Modem Communications Communication Center Communication Setting Groups Select Communication Type Inactivity Timeout minutes 0 Disable Comms Devices Standard 9600 bos Modern LINKSYS SWI Modem Connection Preferences Dialing Properties A PARemotel qq ee oo o _ e e vtbfPpQ q q q T emote M Use Dial Options Ea UGIPISS Inactivity Timeout This value is defined in minutes The default value is O Disabled When the value is set to greater than O minutes and there is no activity transmit and receive data during the inactivity timeout period the session will be dropped disconnected automatically Com
98. necessary in normal operation The device will automatically return to the idle state when it has completed the task You should only reset the message if the status hangs i e the device is IDLE but the OBM does not reset the device status to IDLE Keep in mind that manually resetting the device by click the X only resets the status message lt does not cancel any running operations In most cases the device should be allowed to reset to IDLE on its own to avoid conflicts Status dle x GMT Offset If enabled the GMT Offset will show the local time of the device s location when audit information is displayed for this device GMT Offset will not automatically adjust for Daylight Savings Time You will need to adjust the offset when coming in or out of Daylight Savings Time Primary Polling Device If enabled this device will be polled first when the Group is being polled Each group can have one device that will be the primary device of Group Licenses The licenses listed depend on the device type Click the appropriate boxes to assign licenses to the device For example you may have 100 devices but only ten Network Enable licenses because you only have ten on network devices The checkboxes allow you to specify on which of your devices networking is enabled and are thus using a network license Non_CDI devices do require an EDL T Terminal license to be able to add them to the datab
99. nnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnss 5 3 5 3 1 Attaching a Client Device from the Group Template ooooooncccccnnnn 5 3 5 3 2 Attaching a Client Device from NOC Sites tab occcooonooooonoccoccccncncnnnoss 5 4 5 4 Adding am SSE DEVICE a tai 5 4 5 5 Adding a UniGuard or Port Authority Client Device ooocccnnnnnnncnnnnnnnnnnno 5 7 USER MANAGEMEN Locus ns 6 1 6 1 User Management tab features oooooonnnnncccnncnnnnnnnnnnnnnnnnnnnnnannnncnnnnnnnnnnnnnnnnnnnos 6 1 GLE A A a a Sates ta teauncttane tedatisess 6 1 6 2 Pida a US A A as 6 2 6 3 IN i AE ATE A EE ean aed EA EEE AR 6 2 6 4 Moddiy ne a USF aa T N T adi 6 5 6 5 Br a a BE a EEE iaa 6 5 6 6 RSA Ada USE Batien a A a 6 6 6 7 Addig a System US ias 6 1 6 8 Manag me ROIC cita 6 1 Goa Crean a RO a 6 1 0S2 Modna EROK S aeiee Poo E A TA 6 2 6 9 Managing Access Calendars tr 6 3 6 9 1 Viewing Available Access Calendars ccccccccccoooonononccncnncnnnnnnncnnnnnnnnnos 6 3 6 9 2 Adding an Access Calendar ov acsieveicinsencsbscaerecesscdbcrwsnderaconsteacsbenseteenssedbenwees 6 4 69 5 Deletme ain ACCESS Calendar oe casos 6 4 0 94 Modifying an Access Calendar scsi iiaea a AA EE O 6 4 PROGRAMMING canada crea 7 1 7 1 Programms DEyViCO Saans AA 7 1 T2 Programmine a LOU ds cis 7 2 Lo Programming a Single Device oooooonnnnnnccncnnnnnonnnononononnnnonannnnnnnnnnnnnnnnnnnnnnnss 7 3 7 4 Prooramimin co Multiple Devices aaa 7 4 L3 Programming all Devices of a UT ssisn
100. nter a Password at this point Password Enter the password that you user will enter in order to access the system Confirm Enter the password again If it does not match the one entered in the Password field a message will be displayed If RSA token has been selected as the User Type the token information in the RSA SecurlD Token Info tab must be entered Open the RSA SecurlD Token Info tab and enter token information Logs Token Number 1125309858 New Pin Mode Drag a column header here to group by that column User 42529506 Token Number 42520506 EXPIRED 42520507 EXPIRED 125300859 HH rsa9859 125309860 TER rsa9860 125309861 sun rsa titititi Y 125309862 6 3 Serial Number The permanent number on the token Once you select a token from the drop down list the RSA Toke Pin fields become active Birth Date Date the token was activated by RSA Death Date Date the token will expire and will require replacing Token Pin PIN that is used to authenticate the user The PIN should have eight characters New Pin Mode checkbox Usually enabled the first time the user is entered into the database If this is enabled the user will be allowed to authenticate and obtain the pin from the device If this has not enabled then the user will not be able to authenticate and obtain from the device in this case the user must KNOW the pin The next time it programs the d
101. of the devices network card Tip If you have only changed the network settings of a device select Configure a Device s Network Properties to just push out the network settings of the device and thus save time While Program Load also pushes out the configuration of the device s network card it also pushes out the user list and other device settings Program Flash Device Programs the firmware of the selected flash device This is used for updates to remote firmware versions Update Device Time Resets the date and time of the device Test device s Internal Modem to Network Tests the internal modem by connecting to the device via network communications Note Devices without an IP card have all the programming options listed above except Program Flash Device s IP Cards and Configure Devices Network Properties Newer PA100 and PA200 devices need their network ports enabled via EDL s files The network port will be available for access by the OBM to install EDL N s but will not operate for any other function until the ports is enabled Telnet To Device Opens a Telnet Session to a device with an internal IP Card or network port Clear Device Clear all security credentials system password and system key from the device The device must then be reprogrammed before it can be accessed Clear Device s Alarms Clears the device s alarms and returns the status to idle Program Group Flash Devices IP Card Programs th
102. og Setting Log Settings V Enable OBM RealTime Logs Bind To Addrerss 192 168 0 25 OBM Programming Log Settings OBM RealTime Log Port 5001 o l l l l l l l l V Enable Diagnostic Flash and Programmi V Enable Key Stroke Log Mode Receive Only v Log Type Database v 9 4 1 Define OBM SNMP Events These parameters enable you to specify the SNMP Manager s address es to which messages initiated by CDI devices will be sent SNMP Manager s IP Address 1 IP Address of the first SNMP Trap Receiver that you want the traps to be sent to SNMP Community Name 1 The Community string password that the first trap receiver uses to validate traps SNMP Manager s IP Address 2 IP Address of the optional second SNMP Trap Receiver that you want the traps to be sent to SNMP Community Name 2 Community string that the optional second trap receiver uses to validate traps SNMP Manager s IP Address 3 IP Address of the optional third SNMP Trap Receiver that you want the traps to be sent to SNMP Community Name 3 Community string that the optional third trap receiver uses to validate traps SNMP Version Select the version of SNMP trap that is being sent SNMP Event List A list of all the possible SNMP traps that can be generated Event List box displays a list of possible SNMP events that can be monitored To select an event that will be monitored click the checkbox of the event To remove an event uncheck t
103. om the client to the remote cell address A hardware encrypted session will exist between the client and the remote Cell Network Tunnel OBM will SSH to a local CDI client authenticate to that client and then jump onto the Cell network through the client The remote device will be Ethernet connected to the same cellular APN network A hardware encrypted session will exist between the client and the remote 8 3 7 Serial Communications Serial communications allows the OBM to communicate to a device through the com port 8 7 Communication Setting Groups All Select Communication Type Serial Port Inactivity Timeout minutes O Disable ve Name Comms Devices COME el Pee N Ca PA 199 25 162 l Com Fort Preferences ho Z ZO Ol PASAM 11 Ee 5AM44 IP 14533 Direct To Com Port Setting Baund Rate E Data Bits Parity Com Pork COM2 o Handshaking hero F Monitor Carrier PF Send 47 Initialization Commands be Ck n Ok jeo le Cancel Cancel he Gancel ml MAA Pie ek Aa Comm Devices Select the com port through which the OBM will communicate with a device Com Port Preferences Allows you to change com port settings such as baud rate and handshaking Send AT Initialization Commands This option is used for only Serial communication type This option sends user pre defined AT commands to the modem before the dialing process is initiated 8 3 8 Network Communications Communication Center
104. ommunication Access Methods W RawTcP Primary Network direct Secondary Network direct V Modem Terminal Communication Network direct V SSH V SSH Enable 3 1 3 System Options tab The parameters on this screen enable you to set user security levels system password and key information and first message delay time The System Options screen may have different parameters depending on the device 3 2 Remote Devices 126 Boston E Groups Template Sites 126 Boston X Columns Auto Size W Programming Connect to Network Properties System Options Internal Modem Defined Ports Device Audit Device Syslog AES Mode Device Mode Standard Device F AES123 F AES192 V AES256 Network Access to Modem EnabledWo Encr Encryption Engine Version 4 00 Inactivity time min o System Key Sys Password cma Sys Key i XXIX wp Generate Key Sys Key Signature 47469FE187B82255547489FE 18762255547489FE 187622555 First Message Delay secs s Host DTR RTS Loss of Signal secs ls E Disable IP Authentication Encryption 3 1 4 Internal Modem The CDI device can have an internal modem or an internal Cellular Module This can be selected in this tab If a Cellular Module is selected the fields are all Network Based so the configuration for the Cellular Module is in the Network Properties tab However the Cell Modu
105. oonccoconoccccccnnancnnnnnnononnnanannnnnrnnnnnnananas 4 1 4 1 Remote Dic ad 4 1 All AAA REMO de VIC ia 4 1 AZ Removine DEVICES did 4 4 41 3 Modityine a Device s parameter 4 4 4 1 4 Adding a Non CDMdevice vivi its 4 4 4 2 Device o tana 4 5 4 3 Network Properties Di cio ete 4 8 4 4 Cellular Module Properes cr 4 11 4 5 OSA II tees Sento te 4 12 4 6 A alos Internal Moda 4 14 AGL Im ermal Modem Pet 4 15 462 Modem Inactivity Winer MIN si ias 4 15 463 EALA TL CA di 4 15 AGA Modem Port Bitsy Parla 4 15 46 5 Modem Port Bata Rated as 4 15 BO Denned NICSE A Sci 4 15 A PAMA y oei A a nn eee 4 15 A A tant on eine eee 4 16 4 7 Cellular Internal Mod Miri td 4 16 4 8 B Ye Wha eXe BF pots 4 16 4 9 EDE A A sng O O se sean ones sus eeaeaessesusees posta 4 17 4 10 PORS VIS Wa 4 18 4 11 DENCIA a 4 18 4 11 1 Displaying a list of all Devices ooooonnnnnnnonononononononononononnnonncnnnnnnnnnnnos 4 19 4 11 2 Displaying a list of Specific Devices coooooooconcnnnnnnnononncnnnnnnnnonononnnnnnnnnnnos 4 19 4 12 Addie LACENSES dd 4 19 MANAGING CLIENT DEVICE Sicuani 5 1 5 1 ALA alshuiiokt lala tedadadi ioe silid rut aeadihGdt ude wealstatnbediulds 5 1 ll Views ATC tent DEVICES do 5 1 5 1 2 Adding a site to the NOC Sites GTO P oooooooocconononnnnnnnnnnnnnononononononononnnonnnnnos 5 2 JLS Deletie a NOC Seea r a ee AE rin iS 5 2 32 View the Chent Devices of a EOI 5 3 5 3 Attaching a Client Device to a Group oooooccncnnnncnnnnn
106. parameter please refer to the Working With Devices section 3 1 1 Opening the Group Template The Group Template for a Group can be opened by the following ways Select the Group from the Group List and click Open Click Groups in the toolbar and then click on the Group name from the list in open tab view BO oe 93 8933 D0eP 2 Y XK Out of Band Manager encr Users Roles Access Users RSAAdd User Groups Groups Repote NOC Sites Client Device Ports UnAssigned Terminal NOC Site License Calendars Search User Batch Management Bi Devices Search Devices Management Management y Programming Group Network Properties System Info Internal Modem Defined Ports Poling B UnAssigned Devices a ed NOC Sites Name ACME_WIDGET_CO Descripti i i Commercial Operations i Lp Government Operation IP Filters Client Encryptors 08 Remote Sites EQ ATLANTA PA222 Indude Exdude Start IP Address End IP Address 3 Add Client ID Device Name PA1X 810 000022 PA111 22 V PA1X 810 000024 PA111 24 PA11 810 000020 PA111 20 NEW_YORK_PA244x E 100042 SAN_FRAN_PA 288 E 100040 E iO Client Devices E 100045 a FJ 100034 LE Por ew DEPT_OF_USA 990000 Remote Sites E 100057 Y 126 Boston 127 Pittsburgh 16 Y 128 Dallas Name 4 Description 0 133 Guf coast 1 A i 134 Gulf Coast 72 i i 169 North Dakota Y 198 M
107. pt response has been processed This is typically we really meant what we said in the first message and will prosecute any trespassers followed by the appropriate legal warnings 4 7 Cellular Internal Modem All Cellular odule properties are found in the Network Properties Tab as it is network based communciations 4 8 Defined Ports The parameters in the Defined Ports tab enable you to set communication parameters for the Host and Power ports of the Port Authority and Port Authority SAM Defined Ports is not available for the UniGuard device since it is a single port device NOTE For the current generation of devices you may enable and disable Mimicking and the Modem Connect message for individual ports For previous generation devices ports may not be set individually Remote Sites Symantec_UK ES Remote Devices Yankees_Site Sites Yankees_Site X Columns Auto Size Wj Programming 3 Connect to E Create JA Delete Network Properties System Options Internal Modem Defined Ports Client Devices Master Slave Device Necescescescessescessszssccssosessessscsessessessecsssossscssescessessseed Programmable ESC No Port 50 Bits Port Con Modem Host Host lr Port 7 Name ute Parity Ei Mim Connect Device Device Di Sol Jono PA EE 8 O Ho Y 8No Hos y i Default Y x 7 O Ho Y 8No v Hos y i i Default X In A 6
108. rammed into the device Example If the Maximum Number of Missed heartbeats is set to three beats and the Heartbeat Message Interval to 60 minutes a No Contact From Device error is generated by the OBM each time the device does not respond with 180 minutes 3 x 60 Note In order to receive heartbeat messages or alarms OBM RealTime logs must enabled If real time logs are not enabled no heartbeat messages will be received even though the heartbeat attributes have been defined OBM Real Time logs are enabled in Common System Settings tab Network Properties Internal Modem Defined Ports Device IP Address 192 168 000 170 __ Syslog Server DNS Attributes Bach serves NAT Address 192 168 000 170 Primary IP Address 192 168 000 035 b mary IP Address Le DAS Attributes Sank Mec 255 255 255 000 Secondary IP Address 192 168 000 034 condary IP Address Gateway IP Address OBM RealTimeLog DNS Server Address venous a Client PPP Address Enable RealTime Lo E o Domain Name Hardware Address 00 90 2a 00 00 c5 RealTime Log Address 192 168 0 2 ort Number OBM Heartbeat Attributes SNMP Attributes Y Use Default Port 10001 Y Enable Heartbeat Attributes Max No of Missed Heartbeats He Message interval minutes 30 primary IP Address 192 168 000 039 Secondary IP Address DNS Attributes DNS Server Address Enter the DNS server IP address This is only n
109. rammed or reset Click Groups in the toolbar The Groups will all be listed in the Open View portion of the screen Select the Group to be programmed Click Programming Select Program Group or Reset Group Groups Template gt Program Group stem Info Internal Modem Reset Group IF Filters 7 6 Telnet to a Device Select the device from the device list To display a list of all devices click Device Search in the toolbar Depending on the search criteria that you enter you may display all devices or particular devices To display the devices of a Remote Site click on the Remote Site name in the Group List 7 5 Select the device Click Programming and choose Telnet to Device A telnet connection to the selected device will be established and the telnet window is displayed A Telnet 192 168 0 133 Fist demiofg sdmsdf User ID gt m 7 7 Clear Device This option clears all the security credentials from the selected device The device must then be reprogrammed before it can be accessed To reprogram a cleared device select Program Reload 7 8 View Alarms To view a list of all alarms click Alarms in the Programming pane A list of alarms is displayed Alarms DateTime Severity Device User Event Description PortNumber 9 7 2011 2 32 PM Major P4199 27 User ID Password Error s M 9 7 2011 2 32 PM Major PA199 27 User ID Password Error M 9 7 2011 2 32 PM Major PA199 27 User ID Password Error
110. reminding you that it is time to update your SSL license 1 3 Starting the OBM Program To start the OBM application click the OBM desktop shortcut or click the Start button and then select CDI OBM Manager from the program list NOTE If this is the first time you are logging onto OBM a registration form is displayed Complete the form and email or fax it to CDI CDI s email address and fax number are included on the form To be eligible for covered upgrades and support you must return this form to CDI To avoid having the Registration form displayed each time you run OBM make sure the Show this window the next time checkbox is not checked JEM Regisiration FOr i F i Communication Devices Inc Yy 85 Fulton Street Boonton MI 07005 Phone 1 973 334 1980 Fax 1 975 334 0545 email salesfMcoramdesntices cor This Form must bs completed end returned to COI to be eligible for upgrades end support Fill out registration Form to ether email to COT or print and Fax Form to 1 973 334 0545 Name AAA Company a Address A OE Acdress cy State Ak Zip Coda Al prore aO Fas Tetiary Email Address The OBM logon screen is displayed Enter your username and password and click Logon If you have successfully entered your username and password the OBM screen is displayed Note The initial default username and password is administrator The default username and password can be changed Out of
111. rmation Added User SSE 2 58 60 Information Added User RSA License RSA SecurID Token Attributes Information AES Engine AMAS Inf ti Attach Clien UniGuard 1 25 26 RSA Pin Attributes Alpha Mumeric Pin Length a 2 alaik Information Attempted t dedo k as si eom 4 Information Calculator I Seat License RSA Pin Maximum Length la X Information Call End Sea RSA Next Pin Mode 14 Information Call Start Select New to adda 3 Information Call Start C OBM Re E Log P Setti location or Ed it to ae Se Information Cannot con V Enab Log Type SysLog 7 Information Card Remov Bind To J Information Card Replaced modifv an existina one O p OBM Re San Information Carrier on M Manual Purge Log Information Changed M F Automatically purge log every day at Information Client Devic F Auto Logout V Enable Key Stroke Log ES Information Client Devic z rogramming Log Settings Timeout sec Moda Receive Only Information Client ID Do Y Enable Diagnostic Flash and Programming Log Information Com Portisi Log Type Text File v Information Communicat f j Y icat Text Log Folder Natasha mi3S0 F Temp CDI olla lll 9 6 Network Dialout Settings The network dialout settings for a device selected from the list can be viewed in this tab You also can enable AT Commands and set the number of consecutive failed attempts 9 7 Group All X Alarm Se
112. roup 4 1 1 Adding a Remote device A new remote device can be added to a Remote Site of a Group When a new device is created the default parameters from the Group Template are applied You may then open the Device Info and other tabs to add device specific information New in Rev 6 04 00 The easiest way to add devices into the system is to use the provided Device Information File DEV shipped with your units If you cannot find the DEV file contact CDI support and they can email them to you support commdevices com or info commdevices com Double click on the Unassigned devices at the top of the group tree 5 44 Groups oo UnAssigned Devices f El NOC Sites i Click on the Import Device Info File tab on the right hand side pi E a Open a Device File to Create a blank device W Locate the DEV file and import This will bring one or many devices into the unassigned devices group Now you can just drag and drop that device into an exsiting group or create a new group to drag it to The information below goes into detail about each editable field 4 1 Click Remote Sites in the toolbar The Remote Sites tab opens Remote Sites All ES Groups Column Auto Size Jas Coen Remote Devices Site Settings Mame Group PY_Site Location Somerset Contact Mame Mr Manager Phone soo Lele Drag a column header here to group by that column Site Mame Site Location Berlin Office Alezanderplatz Exxon
113. se system user accounts for login to a device in the Terminal T Auto Logout Authentication Settings Timeout sec 300 Authentification Mode Database RADIUS TACACS Workstation Settings Key me Default OBM System Key Modem Properties Dialing Properties Key Signature 448321848B39987C 150F235D509E7B43566 159AAF 560F078 UniGuard Power Port Reset Override If enabled the OBM will send a Reset command to the UniGuard device that has its Power IP Port Option set for Power Port mode The default is disabled Warning This may trip the power control module if it is connected SSE Lockout Attempts The number of times that a user can enter incorrect logon information while attempting to logon to an SSE device before being locked out of the SSE device The default is 5 If set to 0 this feature is disabled User Info User Lockout Attempts The number of times that a user can enter incorrect logon information before being locked out of the system The default is 5 To disable this feature set User Lockout Attempts to 0 Authentication Mode Authentication Methods Database Uses the information in the OBM database Active directory Uses active directory for authentication to the database RADIUS TACAS KEY Key for RADIUS or TACACS server Default OBM System Key Key When new groups are added this default System Key will be the System Key for all new devices added to these respe
114. ser authentication is allowed on port Network Dialout UniGuard can be used as a Network Dialout connection Internal Modem tab All the fields for a client device are the same as those for a remote device of the same device type Please refer to the Devices section for detailed information about each field 5 9 6 USER MANAGEMENT The OBM has a set of tools that enable you to manage system users roles and access calendars This section describes how to use the tools these tools to manage system users roles and access calendars System users may be added modified and deleted as required When a system user is added a role is assigned that determines the user s privileges and the time period during which the OBM may be accessed This section describes how to do the following Add modify and delete system users Manage roles Set up access calendars 6 1 User Management tab features User Info Tab The fields in this tab enable you to add or edit user information User List A list of all users in the OBM database If you have entered search criteria then all users who meet the search criteria are listed User Access Roles Allows user to access devices and the OBM database OBM Access Roles Defines OBM access roles for the user Group List A list of all groups in the OBM database To add a user to a group or groups select the group by clicking the checkbox of the group Remote Devices EAST_TOWER E
115. serial port If Serial Port is selected you will be prompted to enter the COM port number the OBM will use to communicate with this device If Modem or Client Network Dial out is selected you will be prompted to enter the modem phone number and may choose to use dialing options of the OBM PC the defined destination country code for the device and the Phone number in the dialing process The Dialing options are set in System Settings the Global Settings tab If Network direct or Cellular is selected no additional information is required Secondary Communications Specifies the communication path that will be used if the primary method is unavailable The same communication paths are available for both primary and secondary communications See Primary Communications for detailed information about communication path options Terminal Communication The method by which OBM will communicate with a terminal Several choices are available e Modem local e Network Direct e Serial Port 4 7 e Client Network Dialout e Cellular Direct require MPLS network accessible e Network Tunnel e Network Cell Tunnel require MPLS network accessible Note The Device Info tab for client devices only will include the Operation Communication field For this field select the communication mode to be used from the OBM to the client device before the client device dials out to a remote device Available communication modes are AES encryption t
116. slog report Source IP The source IP address of the Syslog Address device Status Select the status of the operation Choices are Failed Success or All System Users Select the users to be included Click the down arrow to display a list of system users To The ending date and time If a start date From is not entered all entries from the start date to the present date are included Select the user name Custom report CAI AS AAA User Name The name of the user who Programming Op initiated the operation Log Users Select the users to be included Click the down arrow to display a list of users Programming Op Log OBM Audit Log Custom All log types OBM Audit Log 11 POLLING SERVICE MANAGEMENT This section describes how to set up configure and manage polling services Polling Management is located in the Common toolbar 11 1 About Polling Services The OBM CDIPollingService can manage a maximum of 99 concurrent polling operations Upon reaching a pre defined schedule it will automatically start the defined polling service 11 2 Setting up and Configuring the Polling Service Before the Polling service can be scheduled the service must be set up and configured After the service is installed you may set up the polling schedule The service only has to be setup and configured once Click Polling Service Management in the Common toolbar settings Security Polling Service Authentication N
117. ssigned devices group based on the info in that file This device can be edited and dragged into any existing group or a new group can be created e Remote Sites Each site is a remote edge point on a network A typical site would contain a router firewall network switch and a CDI Out of Band Device PA100 or PA200 series The OBM can provide access to all of these devices through its SSH functionality e Client Devices Client devices are devices that are used to establish a secure connection from the NOC center to the remote site The connections can be in band network or out of band dial A typical client is a PA100 for FIPS 140 2 security or a PA222 for commercial security e Users Users are engineers or other personnel who can access the console port of a network element e Ports Displays the individual ports on each CDI device and the device to which each port is connected This is a convenient view if you are looking for a particular connected device rather than the CDI device that is managing it Open Tabs This section displays all the tabs you have opened To switch to a GG 7 different tab click the desired tab To close a tab click the x by the tab name When you open a tab more details may be displayed immediately below the tab For example when you select a Remote Site a list of devices at the selected Remote Site is displayed Alarm Programming Depending on what is selected the alarm programmin
118. t The buttons at the top of the screen allow you to perform the following operations Connect Connect displays the Communication Center screen In this screen you select the communication method and the device to which you want to connect Disconnect Drops the connect between the device and the OBM computer Clear Clears the terminal screen Options Displays the Terminal Options screen which allows you to change the screen colors and font size select the terminal type and other options Transfer Allows a file to be sent or received The transfer button allows you to send a file character by character to a device This would typically be used for example to automatically key in a long config on a router switch etc 8 2 2 Terminal Options Terminal Options NF Font Text Color Arial 12pt style Background Color 7 Bold Color Advanced Options Current Terminal Type VT 100 X Terminal Size Rows 24 Columns 80 X F Underline cursor Line wrap Break Length 1 10 s sec Oo F Incoming CR to CR LF Scroll bar length 5 F Destructive backspace Tab stop every Position Oo F End Of Line CR to CR LF TX Line Delay ms 0 e ok a jp Cancel Colors You can choose the font and text background and colors Advanced Options 8 3 Current Terminal Type The terminal emulation can be changed using this window Select the Terminal Type from the scroll down list Terminal size Rows an
119. t Primary l Modem Information Modem Type Modem ID TELIT HE910 D 3G Cellular Data Modem 4 6 1 4 6 2 4 6 3 4 6 4 4 6 5 4 6 6 4 6 7 Secondary Internal Modem Type Select either Analog or Cellular as the internal modem type If Cellular 1s selected the device needs to have a Cellular module installed and it s parameters are set in the network properties tab Extra AT Command Settings Modem Type Modem Inactivity timer min Specify the number of minutes of no activity detected by the modem before the modem disconnects Enter 0 to disable this feature Serial AT Commands Click the checkbox to program the AT command into the modem You do not have to enter an AT in the front of command string and do not include spaces or delimiters between commands Modem Modem Port Bits Parity Select the modem port bits and parity from the drop down list Modem Port Baud Rate Select the baud rate of the modem port from the drop down list Defined Messages User defined messages can be sent out either before or after the authentication process begins Primary Enter a user defined message sent before the authentication process starts This is typically Welcome to XYZ Company 4 15 only valid users should be using this system and may be followed by additional legal warnings 4 6 8 Secondary A user defined message sent after the first user authentication prom
120. the Group Tree pane or Delete in Open Tabs pane The Group all Remote Sites and all devices associated with the group will be removed The Group name will be removed from the Group tree BQ het JU H a Exit Logout Save System EJ Access Groups Remote NOC Sites Client Devices Ports New Devices Terminal E Licenses Users Users Workspace Users Calendars Sites Devices Search Search User Grou ps Ez Template _ l i lit gt Laa eee Group ATA Internal Modem Non CDI He emote sites i Mission_Control_Site 0 Client Devices E 8 Users IF Filters Client Encryptors Name PY Group II Description Ports Include Exclude Start IP Address E E adda Client ID Device Y PA1X 5810 PA4111 sp G 8 PY Group II pe Add og G I Remote stes oman i Y New Site GAMA E PALX 810 PA111 Ay Client Devices 4 cc res ir DAIV 210 DA111 Users E Ports 9 amp Sergey Group i a ma Remote Sites Mission_Control i in Sergey Group_Site E Ay Client Devices Sergey Group Users tt Name Description 3 2 3 Renaming a Group 3 6 Open the Group template In the Group tree select the Group whose name you want to change In the Name field enter the new name You may change the name in the Open Tabs pane or in the table below it Click Save to save the changes Click Skip to discard the changes Groups Template Remote Devices New Site
121. ton E Groups Template E Device Audit ul West Rack Switch 9600 8Noparity HostPort In EastRack Switch 9600 8Noparity HostPort In Standard Device Juniper 9600 8Noparity HostPort In Firewall 9600 8Noparity HostPort In on ek M o a 4 m e amp Y 1 mn w e A 3 1 7 Polling This tab enables you to set the parameters to poll non CDI devices You can specify how often the device contacted and the connection method 3 2 Group Management Group management includes adding removing and renaming Groups and Remote Sites 3 2 1 Adding a Group To add a Group click Groups button in the Security toolbar The Group Template will open Click the Create button A blank Group template will be displayed Groups Template Dy Programming A Delete d Save 2 Skip oe co Device Info System Info Internal Modem Non CDI Heartbeat IP Filters Client Encryptors Include Exclude Start IP Address End IP Address 3 Add Client ID Device Mame P ls 510 PALLI 22 P 1x 810 P lll 25 PAlx 810 P111 36 4 a qa a a a a a a a a a a a a q a Q N Enter a Group name and description If Client Encryptors Devices have already been defined they will be listed in the Client Encryptor box Click the checkbox of each client encryptor you would like to add to the group Set IP Filters
122. ttings Log Settings Network Dialout Settings Database Manager Network Dialout Item Settings Network Dialout Settings Common Settings Device Name PA111 36 Number of consecutive failed attempts lo Network Address 192 168 000 136 Status Idle Extra AT Commands x4 Database Manager Al Device Name IP Address IP Port Status A 7 de 7 PA111 20 192 168 000 120 Idle 7 PA111_114 192 168 000 114 Error Y PA111 112C 192 168 000 112 Error Y PA111 22 192 168 000 122 10001 Idle 7 PA111 24 192 168 000 124 10001 Idle F PA222 Client A 192 168 000 156 Idle F PA222 Client B 192 168 000 159 Idle The Database Manager tab has utilities that are used to backup compact and repair OBM databases The Server Settings section lets you specific the SQL Server name defined the backup folder for the network Security parameters and define job settings Global System Settings Email Alarm Events Common System Settings Network Dialout Settings Rsa Token List Database Manager Operations piges Restore a Update and Shrink a Clear amp Server Logins Server Settings SQL Server Server Name Windows Authentication O SQL Server Authentication Database NetworkSecurity Backup Folder A File Name NetworkSecurity bak Backup Name Description Job Settings V
123. vice Licenses available and add licenses if necessary Before you can add a device a device license must available Create Remote Sites for that group and add Devices to the site CDI devices PA100 PA200 series or non CDI device routers firewalls switches can be added to the site and managed accessed via the OBM Add Users These users can log on and authenticate to remote devices They cannot access the OBM software itself like System users Program the devices For first time use select Program Reload from the Programming dropdown list This will push the config out to each CDI device selected for the program re load Set up Polling Polling is used for non networked devices that require a dial out polling sequence to check on the remote devices For networked devices enable OBM Heartbeat and Syslog for real time reporting including Telco line status from the remote devices Connect to a device to view and access devices attached to their host ports 11 View logs and create reports 2 CDI AND NETWORK SECURITY A network is comprised of a plurality of connections to routers firewalls network switches and other network elements These elements are usually monitored and maintained by the Network Operations Center NOC Engineers The engineers access the console port of the router or other network element to perform routine maintenance or to reset the device Access to the console port may be by in band
124. ystem tab does not close any tabs in the Open Tabs section Toolbar The toolbar depends on the system tab selected Security The tools in this toolbar enable you manage groups system users users and devices Common The tools in this toolbar allow you to specify system settings display the registration form manage polling and Radius service and add licenses Logs The tools in the toolbar enable you to view create and print audit reports device batch logs system logs keystroke log and create custom reports Group Tree The Group Tree may be expanded to display all groups that have been retrieved from the OBM Databases in the SQL Server The NOC sites group defines the client devices in the system Only in the NOC Sites can a client device be added to system deleted from system and modified Each group may be compressed to display only the Group name or expanded to display the following information e Unassigned Devices At the top of the group tree is a depository for any devices in the system that have not been assigned to any group or site Each new device comes with a Device Information File or DEV file This file contains all the pertinent information for that device To import this file open the unassigned devices group There is a tab to import a device info file Locate the device info file and import Note this can be a batch file with multiple devices in it The import process will create a device in the una
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