Picture Perfect 4.5.1 Release Notes
Contents
1. Redundant systems If you have both image and tours packages installed on a redundant system you must remove the image package before removing the tours package If you want to reconfigure a redundant system as a standalone system you must run the following command to change the mode of the database from primary to standard otherwise the DB log will show errors for the standalone configuration onmode d standard Linux only Installing Facility Commander 2 2 2 Co resident with Picture Perfect 4 5 1 Additional Logical Volumes If you are installing Facility Commander 2 2 2 Server on the same machine with the Picture Perfect Server additional Logical Volumes LogVol06 through LogVol08 must be created during installation of Red Hat Linux Enterprise 5 3 To create Logical Volumes LogVol06 through LogVol08 1 Refer to the Picture Perfect 4 5 Installation Manual Chapter 5 Installing Red Hat Linux Enterprise 5 3 for detailed instructions on creating logical volumes 2 After creating Logical Volumes LogVol00 LogVol01 LogVol02 LogVol03 LogVol04 and LogVol05 as specified in the Picture Perfect 4 5 Installation Manual create the additional logical volumes listed in Table 1 on page 13 12 Picture Perfect 4 5 1 Release Notes Table 1 Additional logical volumes for co resident with Facility Commander 2 2 2 Volume Logical Enter Size to enter MB group volume mount point rootvg LogVol06 db3 400 S 500 M 7002. party programs such as ImageWare used in the Picture Perfect Image package The Microsoft WinHIp32 exe for Windows Vista and Windows 7 can be downloaded at the following Website http support microsoft com kb 91 7607 Enterprise systems If the tours package is installed on a subhost before hostconfig is run on the nethost the tourdbs chunk in the nethost will not be created Be sure to run hostconfig on the nethost before installing optional packages on the subhost Make sure the database is up and running on the nethost before installing tours on the subhost The tours installation package on a subhost does not update the 30 pp rules file on the nethost etc udev rules d 30 pp rules You must edit the etc udev rules d 30 pp rules file using an editor tool such as vi to add the following new line SYSFS dev lt Number1 Number2 gt NAME dev rootvg tourdbs OWNER informix GROUP informix MODE 0660 SYMLINK rtourdbs Picture Perfect 4 5 1 Release Notes 11 Where lt Number1 Number2 gt can be found as a result of running the following command Is 4H dev rootvg tourdbs Example brw rw 1 informix informix 253 11 Mar 30 12 08 dev rootvg tourdbs Where lt Number1 Number2 gt are 253 11 Therefore the line to be added to the etc udev rules d 30 pp rules file will appear as follows SYSFS dev 253 11 NAME dev rootvg tourdbs OWNER informix GROUP informix MODE 0660 SYMLINK rtourdbs
3. xml needs to be populated with the following entry for these scripts to function correctly Picture Perfect 4 5 1 Release Notes 13 To add required entries to the tomcat users xml file T 14 Open a terminal window in the Facility Commander with Picture Perfect server and then log on as ppadmin Using an editor such as vi edit the var www apache tomcat conf tomcat users xml file and replace it with the following lt xml version 1 0 encoding utf 8 gt lt tomcat users gt lt role rolename manager gt lt role rolename admin gt lt user username tomcat password commander roles manager admin gt lt tomcat users gt Save and exit the file Reboot the server Picture Perfect 4 5 1 Release Notes Contacting technical support You can reach technical support by phone 8 a m to 7 p m EST Monday through Friday North America T 888 437 3287 F 561 998 6224 Asia T 852 2907 8108 F 852 2142 5063 Australia T 61 3 9239 1200 F 61 3 9239 1299 Canada T 800 267 6317 F 613 737 5517 Europe T 32 2 725 11 20 F 32 2 721 40 47 Latin America T 561 998 6100 F 561 994 6572 utcfireandsecurity com 2010 UTC Fire amp Security All Rights Reserved GE and the GE monogram are trademarks of the General Electric Company and are under license to UTC Fire amp Security 9 Farm Springs Road Farmington CT 06034 4065 Picture Perfect 4 5 1 Release Notes 15 16 Picture Perfect 4 5 1 Relea
4. L rootvg LogVol07 db4 4 700 S 13 800 M 36 500 L rootvg LogVol08 bud 36 000 Changing the default Onconfig TAPSIZE parameter For co resident systems the TAPESIZE parameter needs to be increased to provide enough space for Archive and Backup files If the parameter is set to zero Informix will interpret that value as no limit for the Archive and Backup To change the TAPESIZE default parameter to 0 zero 1 Open a terminal window in the Facility Commander with Picture Perfect server and then log on as root 2 Using an editor such as vi edit the cas db etc onconfig file and change the TAPESIZE parameter to 0 zero 3 Save and Exit the file Enabling SSL on a co resident system If you are installing Facility Commander 2 2 2 Server on the same machine with the Picture Perfect Server and plan to enable SSL encryption SSL must be configured in Facility Commander first Do not enable SSL encryption during installation of Picture Perfect 4 5 1 server Refer to the Facility Commander 2 2 2 Release Notes included on the Documentation CD for detailed procedures Shutting down Apache processes on a co resident system The startFC sh and stopFC sh scripts are added during the Facility Commander application server installation into the apache tomcat bin directory These scripts start and stop Apache processes When shutting down the co resident system run stopFC sh first before proceeding with rc pperf k The tomcat users
5. Picture Perfect 4 5 1 Release Notes Produ S cts by GE are now part of the UTC Fire amp Security family 36 eA UTC Fire amp Security A United Technologies Company P N 460621002C ISS 01DEC10 Content Introduction 2 Installation 3 New features 3 Application notes 6 Known issues 9 Linux only Installing Facility Commander 2 2 2 Co resident with Picture Perfect 4 5 1 12 Contacting technical support 15 Copyright Copyright 2010 UTC Fire amp Security All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security except where specifically permitted under U S and international copyright law Introduction This document includes late breaking information on this product and notes on new enhancements and fixes Where information differs between this paper document and the manual or release notes on the Picture Perfect 4 5 1 DVD this document supersedes the documentation on the DVD Included in your shipment The following CD DVDs are included in your Picture Perfect 4 5 1 media kit Picture Perfect 4 5 1 Software Installation DVD Contains Picture Perfect software for Linux and AIX versions of the application server and Informix database Controller R118 firmware is also included on the installation DVD FC 2 2 2 Software Installation DVD Contains installers for application server media server Informix database an
6. cessary changes During a takeover in a Redundant configuration the Picture Perfect application is automatically restarted Successful logons will not be possible until the application has fully started Mode Events will not execute while in emergency mode regardless of how the emergency mode was initiated until the emergency mode is exited A reader s To Area can be set to Neutral to allow for flexibility of limiting access to an area The following commands can only be run by the root user cleanmachine EnableSSL chhostname DbSecComm chsyspass pplicense When upgrading to Picture Perfect 4 5 1 if the old license has the maximum readers selected the new license must be reissued and must have the maximum readers of 4096 Otherwise you may not be able to add new readers You must be at Picture Perfect 4 0 Service Pack 3 before upgrading to Picture Perfect 4 5 1 External changes to data updates for the dropdown control can take up to 90 seconds for cache refresh to occur on a client workstation 6 Picture Perfect 4 5 1 Release Notes If the online help window does not launch make sure that the browser does not have pop ups disabled Certain customized SQL reports may not run due to syntax changes enhanced functionality and table field changes added in Picture Perfect 4 5 These reports will have to be modified to correspond to the current database schema and then saved before they can be run Token ring is no lon
7. d client workstation FC 2 2 Video Drivers CD Contains separately licensed 3rd party video drivers optionally supported by Facility Commander 2 2 2 UTC Fire amp Security video drivers are standard and are automatically 2 Picture Perfect 4 5 1 Release Notes installed from the Facility Commander 2 2 2 Installation DVD for your convenience Documentation CD Contains all the latest manuals for UTC Fire amp Security access products Installation To install Picture Perfect 4 5 1 refer to the Picture Perfect 4 5 Installation Manual on the Documentation CD Upgrades Note You must be at Picture Perfect 4 0 Service Pack 3 before upgrading to Picture Perfect 4 5 1 To upgrade from Picture Perfect 4 0 Service Pack 3 to Picture Perfect 4 5 1 refer to the Picture Perfect 4 5 Installation Manual included in your media kit on the Documentation CD To upgrade from Picture Perfect 4 5 to Picture Perfect 4 5 1 you only need to patch your existing system using the INSTALL p command Refer to the Picture Perfect 4 5 Installation Manual included in your media kit on the Documentation CD for detailed procedures New features Picture Perfect 4 5 1 NLS Support Support for National Language Support NLS Co residency with FC Co residency with Facility Commander 2 2 2 Linux only A Facility Commander 2 2 2 Linux application server can be installed co resident with the Picture Perfect 4 5 1 server For a co resident installation t
8. e Perfect Added new user account ppapp for database connectivity e Reduced Operating System footprint e Mitigated security vulnerabilities found using commercial scanning tools Database replication Added improved data integrity and performance in a Picture Perfect Redundant configuration using the latest Informix HDR technology for replication PPRS command line enhancement Provides the ability to configure and monitor the redundant application entirely through the command line utility Search with case insensitivity Provides the ability to enter search criteria in text fields irrespective of the case 4 Picture Perfect 4 5 1 Release Notes Configurable alarm blinking Provides the option to configure alarms to not blink blink until acknowledged or blink for a configurable duration History rollover alarm Triggers a history rollover alarm when the history tables badge history alarm history operator history roll over Flexible LDAP Enhanced LDAP integration to support flexible Distinguished Names DN Preferences permissions Added permissions for the preferences button on the monitors and forms Badge monitor enhancements Added columns for person department and category the match of which grants access to the badge person New Alarms Added the BADGE HISTORY NEEDS TO BE ARCHIVED ALARM HISTORY NEEDS TO BE ARCHIVED and OPERATOR HISTORY NEEDS TO BE ARCHIVED alarms When a Picture Perfect operator rece
9. e ttdbserver You can disregard this error message During the installation of conversion files for Picture Perfect 4 5 the 4 5 pptools files are installed on the Picture Perfect 4 0 server The files in this directory only affect SSL or database encryption 10 Picture Perfect 4 5 1 Release Notes Note Make sure the linuxinstall performed successfully file is removed before running the INSTALL u command After the conversion if you want to continue using the Picture Perfect 4 0 server you must drop and reload the Picture Perfect 4 0 database and then run Phase 2 of the installation INSTALL u from the Picture Perfect 4 0 installation disc This will reload the correct Picture Perfect 4 0 pptools files The tours package removal script attempts to delete records from the facility_rec_prof table a table which does not exist in the current Picture Perfect 4 5 database schema Removal continues and succeeds Red Hat Enterprise Linux 5 3 Installation When making package selections from the Package Group Selection window be sure that only the recommended packages are selected as instructed in the Picture Perfect 4 5 Installation Manual Uncheck all default selections that are not specified recommended packages Microsoft no longer includes WinHlp32 exe as a component of the Windows operating system This may cause problems for customers who want to use Windows Vista or Windows 7 but still rely on the 32 bit hlp files for third
10. ger supported Do not press Ctrl C during the installation or removal of any Picture Perfect package as this will interrupt the installation and you will need to remove the package and then reinstall it The Picture Perfect Operator must have read write permissions to their home directory on the client workstation local hard drive The PPRS user interface has been replaced with the PPRS command line The flash tool utility should not be used to flash DirecDoor or PXNplus controllers Instead use Eflash to flash DirecDoor or PXNplus controllers The flash tool utility can still be used to flash PX or PXN controllers The eflash process requires an amount of free shared memory per each concurrent controller being flashed This amount is approximately 4 MB per concurrently flashed controller As your system grows it is possible to outgrow the 2 MB or 4 MB memory limit on your controllers Please contact Sales Engineering for guidance The M 2 M 4 and M 5P controllers are not supported in Picture Perfect 4 5 1 EPI Capture To enable the EPI capture window to open on Picture Perfect 4 5 1 imaging workstations using Windows Vista or Windows 7 you must provide all users with full permissions in the ImageWare application To provide all users with full permissions in the ImageWare application 1 On the imaging workstation log off Picture Perfect 4 5 1 Note To modify user permissions you need to either log in as the loca
11. he following tasks must be completed e Additional logical volumes must be created when installing Red Hat Linux Enterprise 5 3 Refer to Linux only Installing Facility Commander 2 2 2 Co resident with Picture Perfect 4 5 1 on page 12 e When configuring the external interface for Facility Commander 2 2 2 the port number that FC is listening on must be set to 8075 not the standalone default of 8085 Facility Commander 2 2 2 reports can be accessed through Picture Perfect 4 5 1 Picture Perfect 4 5 1 Release Notes Technology refresh with latest released software for e Windows 7 Ultimate 32 bit e Windows Vista e Database Informix 11 5 UC3 e Operating system Red Hat Linux 5 3 32 bit and AIX 6 1 64 bit e Tomcat application server 6 0 18 e Web server 2 2 3 e Web browser Internet Explorer 6 0 SP1 and 7 0 Firefox 3 0 e Java runtime 1 6 0 13 Nested Antipassback Added flexibility and greater security for antipassback feature by enforcing access into an area from designated areas Emergency modes Provides a means to quickly enter or exit an emergency mode with the push of a button that triggers a digital input Enhanced mode functionality e Real time mode monitoring e E mail notification e Mode change authentication Smart Card encoding Ability to encode MIFARE cards Improved security e Removed root account usage for day to day activities Added new user account ppadmin to administer Pictur
12. ives on of the following alarms it means that one or more of your history tables have rolled over because they are at maximum capacity and the system is requesting to archive them BADGE HISTORY NEEDS TO BE ARCHIVED ALARM HISTORY NEEDS TO BE ARCHIVED OPERATOR HISTORY NEEDS TO BE ARCHIVED If you receive one of these alarms 1 Select Control from the Picture Perfect main menu and then click on the Backup Restore option 2 From the Backup Restore form click on the Archive tab at the top 3 Select the corresponding option depending on the table requested to be Archived Alarm Badge or Operator Choose the destination device Tape or File and file name Click on the green arrow to execute this task Picture Perfect 4 5 1 Release Notes 5 Application notes General The command to unmount the Picture Perfect 4 5 1 Installation DVD is umount media pp4 5 1 The imaging workstation hardware and software requirements are the same as a client workstation Refer to the Picture Perfect 4 5 Installation Manual for details After an upgrade badge records that have been modified may be marked red in the grid If this occurs review the Host Bid Format and change the formats 10s 12s 13s 16s according to the number of digits used in the badge and the format referenced Check the number of digits in the badge record and be sure the BID format used in the record matches otherwise use the Badge Formats to make ne
13. l administrator or have the local administrator password to execute the following steps Picture Perfect 4 5 1 Release Notes 7 Click Program Files and then right click ImageWare Systems The ImageWare Systems Properties page opens On the Security tab select the group or user names and then click Edit The Permissions for ImageWare Systems page opens as shown below In Permissions for Users make sure all Allow checkboxes are checked L Permissions for ImageWare Systems Security Object name C Program Files imageWare Systems Group or user names SR CREATOR OWNER amp amp SYSTEM 88 Administrators Vista745 Administrators Jsers BR Trustedin fl pi Fenove i i Permissions for Users Alow Deny Full control eal A Modify E 1 s il Read amp execute v m g i List folder contents ea a Read E Ae Leam about access control and permissions Log on to the Picture Perfect 4 5 1 imaging workstation Picture Perfect 4 5 1 Release Notes Known issues General On the badge design screen the arrow keys on the keyboard are not operational Use the mouse to position the image instead of the arrow keys A hot fix for this issue is available through Technical Support The preview option for the batch badge printing does not display all badges selected for printing You can still preview the badges individually Batch printing is not affected by this iss
14. rresponding output group includes the door strike output Information about the Modes Email tab on the Modes page was not included in the Picture Perfect 4 5 User Manual For detailed information on the Modes Email tab please refer to the Picture Perfect 4 5 Help Status Command Issue Running a status against a non connected micro will result in continuous attempted transmissions of FUP messages to the disconnected micro To stop the transmission of FUP messages to the disconnected micro change the micro to a nonexistent state Picture Perfect does not support client workstations connecting to the server over the Internet unless connected via a VPN Some Picture Perfect systems may experience a temporary discrepancy in transaction date and time during the Daylight Savings Time DST change This will only affect systems with servers or controllers that span multiple time zones For example if a server is located in Central DT and controllers are in Eastern DT they may experience a one hour divergence When flashing controllers using eFlash an error may occur Retry the eFlash When filtering alarms by input group only logical alarms will adhere to this filtering rule The other alarms will still be filtered by the facility of the alarm location For Linux installations the base install will try to disable ttdbserver However ttdbserver is only present on AIX The base install log will display an error message when it cannot locat
15. se Notes
16. ue A hot fix for this issue is available through Technical Support For all operators to be able to create Mifare encoding keys you must change the permission of the ImageWare key registry to allow all user to have full control To change the ImageWare key registry permissions 1 Click Start Run and then type in Regedit in command line Click OK 2 Go to HKEY_LOCAL_MACHINE SOFTWARE ImageWare Systems Right click on the entry and then select Permissions 4 Click Users Group and then check the Allow Full Control check box to allow all users to have full control 5 Click OK to exit If an operator forgets their password the System Administrator can change that operator s password by entering their own password in the Old Password field for that operator There is a known issue in the External Encoder Setup where the application window paints when moved across the screen Picture Perfect 4 5 1 Release Notes 9 The Picture Perfect 4 5 User Manual has the following errors Page 159 Table 67 Output form fields The note under Reset on Input is not correct and should specify the following Note If Reset on Input is selected for use with a door strike output the door unlocks with a valid badge read and remains locked until a separately configured input is activated Example A button can be used to relock the door after passage in this case the button would be configured as an input to an input group whose co
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