Connex User Manual Rev 8_0311 UM-CONNEXSYS
Contents
1. CoachComm WINNING SOLUTIONS User Manual wireless headset system Rev 8 0311 UM CONNEXSYS Connex Wireless Headset System CoachComm LLC Table of Contents INEFOQGUCEION a a ee ee er nern eg 3 Sener al DESELIDL ION ses ae es ae abe ass 3 SYLT ES AT a ee ee re ee nennen 3 System OvervieW 2 er er re re unser 4 VD CHANG Ss ae ee nee ee ee ee re er easesosseeaee ieee 4 command CONC O eier ae EEE E E E 5 WILOG BE LACK a ET E E ee E 6 Wireless BEIDA K eare EE E soca EEEE 6 EGUIBMENE SET Up ae ae ee EREEREER ee Tre 7 Command Center in the Press BOX 2er ie 7 Wired Beltpack in the Press BOX ee ensure 7 Wireless BOUDI OE ae ee E E E EEE T 8 Directional Antenna Optional sssssssssseseesesceseecescescseesoeseecesceecceccscescesoesoeseecesceeceecescecesoesoeseee 8 SySt m ODerallon en ne ne ne ner a er te ee ee Ser rere 9 CO an CCM ETE TAT ETE E E TE N E EET EE 9 Wired BOUEDOCKS na ee Er a ee ee ee reset 11 Wireless BECK Saeco net en EE T ee ee tee hei 12 Pre Game Checkliste a ee ee 14 Two to Three Days Before the Game cccccccscccesccesccecccceecceesceeesceesceeesceeeceeesceesseeesceeecesescess 14 Game Da een ee aa ehesten res een ae re a ere rrr rr 14 POSE GAME orras eT rT Te a ee eT ee ere eT ee rT Terr rte err rT Te 14 important System SLOT OOS a ea a re ae 14 TLFOUDIESHOOL NG 2 rasen mer 14 Wireless BEILDICK 15 DE ahnen en ee 14 Wired Beltpack is Dead or Will Not COMMUNICATE2. Wireless Beltpack Dimensions Weisht Power Requirements Current Draw Battery Capacity and Run Time 1 800 749 2761 1000 feet with clear line of site under ideal conditions 550 feet under normal operating conditions 850 Feet with Optional Directional Antenna under normal operating conditions 4 F to 131 F 20 C to 55 C 22 F to 158 F 30 C to 70 C gt 80 dB 200 Hz to 4 KHz lt 1 6 x 4 x 3 25 2 lbs 12 ounces including batteries 5VDC from supplied wall power supply or internal battery 385 mA at 5VDC worst case 2 Lithium lon 2000 mA batteries for at least 15 hours of contiuous run time 5 28 x 3 8 x 1 15 0 5 lbs 200 mW 38 to 54 mA 5 28 x 3 8 x 1 15 10 ounces including battery internal battery for normal operation 5VDC from supplied wall power supply for battery charging 208 mA operating from internal battery worst case 1 Lithium lon 2000 mA battery for at least 16 hours of continuous run time CoachComm LLC 16 www coachcomm com CoachComm LLC Connex Wireless Headset System Parts and Accessories EDGE90 1E Headset EDGE90 2E Headset CX ANTSYS Directional Antenna System PC ANT2 2dBO Omni Directional Whip Antenna PC ANTCABLE Antenna Cable 4ft CX CONNEXTER CX WB CAB15 Isolate Combine Box Wired BP Cable 15ft CX LINKCAB12 Link Cable 12ft PC 5VWALLW 03 Charger PEL CONN Pelica
3. cc cceeccceecccescceecceesceeesceeeceeesceessceesceeecesescees 14 Command Center 19 Dead sche cc5vaceasn tase cise see wsesnae sah sees EOE a 15 Multiple Command Centers Experiencing Crosstalk cccccccccccccccescceccccescceesceesceeesceessetescesecees 15 BSC PIC AON ae cotnnagwscacbecueauscsansavesnsswnkeccsaescecdeoaranoeawebanceakasaqnesetesesendaences 16 DY SCCM secant sa tencesenseecenscesessecsu ewes setae saceusesesuss5 seer ss Geen neea o seeesacsaoraseeuyensecsesser ese ecesstoiaee tees 16 See EE n d caren AEP ene ee re se ee er nr eee E 16 Wired BODAR ee a a ee ee euere 16 Wireless BEL Dach ans ne ee ET re are ersehen 16 Parts and Accessories ce ne a Pe een 17 Customer Support s ssssssessesseserscsoesosseseeserseecesceecesocscesesoeseeseecesceecesorscesesceseeseeceeeeees 18 Returning Equipment for Repair or Maintenance sesssesesseesseseeeceescesoescesecsseeseesoesececeecceeseeseeseee 18 iu Lie LS E E P E E E E ee a E E E A AET 18 FOC SISLEMENE 2000 a ea E E er TT er ere TT TT reer eT aT 19 Important FCC and Safety I NfOrmatiONn 0 ccc cece ccc eee e cece eeeeeeeeeeeeseeceteneeeceeeeeeees 19 ADOUE or el 1 Go ia tal hel LLC ersen ee ea 20 CoachComm LLC 2011 1 800 749 2761 2 www coachcomm com CoachComm LLC Connex Wireless Headset System Introduction Congratulations and thank you for choosing the CoachComm Connex wireless headset system CoachComm is the undisputed leader in
4. be for defense you are ready to go Connex now offers a channel lock feature that allows coaches to be locked onto a single channel as opposed to having access to both channels See the section on Equipment Set up for more information 1 Only coaches who are on the same communication channel X or O will be able to hear each other Battery Operation and Status Connex Wireless Beltpacks run off of advanced Lithium lon rechargeable batteries Lithium lon batteries offer longer life and lighter weight than other rechargeable battery types and do not exhibit any of the problems often found in other types The internal Lithium lon battery in your Connex Wireless Beltpack will provide at least 16 hours of continuous operation when fully charged This battery should keep its ability to provide power to the beltpack for many years to come without any user maintenance Please see the next section for more information on charging batteries and monitoring battery status 1 800 749 2761 12 www coachcomm com CoachComm LLC Connex Wireless Headset System Battery Status Indication Any time you turn on a Connex Wireless Beltpack the Battery Status LED bar graph will display the current charge left on the battery The Battery Gauge bar graph is made up of five LEDs Each light represents approximately 2 3 hours of normal beltpack operation The far left LED is red to visually indicate a low battery The particular LED that will flash is indicat
5. coaches sideline communications with more than 95 of Division 1A college football programs using our systems Now CoachComm brings our experience expertise and commitment to quality to a broad range of high school and small college football programs with CoachComm Connex Using unparalleled technology Connex is a powerful reliable and easy to use solution to your coaching communications needs There is no FCC license requirement and since Connex does not use traditional Radio Frequencies there is no need to worry about TV transmitters in your area In addition with Secure Link Key Codes there is no need to coordinate frequencies with opposing teams regardless of what system they are using In order to get the most out of your new CoachComm Connex system please take a few moments to read this manual completely so that you better understand the operation of this product For questions not addressed in this manual feel free to contact CoachComm directly CoachComm support and service personnel are ready to help General Description The CoachComm Connex wireless headset system is a secure and reliable sideline to press box full duplex communication system Connex is designed for high school and small college environments An optional remote antenna is available for system operation in large stadiums or where extreme interference environments are prevalent Connex noise suppression system design allows every member of your coaching staff to communicate
6. digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Commensurate with EIRP limits specified in FCC Rules 15 247b this device may not be used with antennas that exceed 36dB of gain in point to point applications or 16dB of gain in multi point applications For use in RF exposure mobile or fixed condidtions the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons Contains Transmitter Module FCCID HSW 2410M or Transmitter Module FCCID HSW 2492 Important FCC and Safety Information I Digital Device Statement a CoachComm Connex Command Centers and Wireless Beltpacks have been tested and found to comply with the limits for Class A digital devices pursuant to Part 15 of the Rules and Regulations of the U S Federal Communications Commission the FCC These limits are designed to provide reasonable protection against harmful interference when the equipment is oper
7. of the standard omni directional whip antenna Locate the black antenna cable and connect one end to the antenna connector on the back of the command center Connect the other end of the cable to the directional antenna Please note that the connectors on each end are different Clamp the directional antenna to the window sill or on some other appropriate fixture at the front of the press box Point the directional antenna toward the center of the sideline that your team will be on For the best results the front of the directional antenna should have a clear line of sight to the sideline location Also keep the antenna fin orientation vertical as shown in the picture To ensure maximum system range and performance it is best to have the command center antenna and the wireless beltpacks in clear line of sight with each other Always try to position the command center antenna so that it is unobstructed and clear of any nearby metal Also people must not stand in front of antenna Please see important FCC and Saftey Information on page 19 of this guide 1 800 749 2761 8 www coachcomm com CoachComm LLC Connex Wireless Headset System System Operation Command Center CoachComm Connex Command Centers have been designed to be easy to use with a very low learning curve Once you have completed the system setup procedures listed under Equipment Set Up on pages 7 8 your Connex Command Center is ready to use The followi
8. the CoachComm Edge series and Sabre series headsets Talk Button There are two round Talk Buttons on the top of the command center one for each coaching station The talk button is round and part of the three button control interface The talk button toggles the microphone of the headset on and off The Talk LED which is located directly above the talk button will light green whenever the microphone is on When the Talk LED is on anything you say into the headset microphone will be communicated to all other coaches on the system that are on the same channel to which your coaching station is set You can push the Talk Button to turn on the Talk LED and forget it or use it as a momentary mute function to have off line conversations during the game Channel Select Buttons There are two sets of channel select buttons i on the top of the command center one set for each coaching station The channel X and channel O buttons are triangular and part of the three button control interface Pushing either the channel X button or the channel O button will set the coaching station to that communication channel indicated with blue X or O Pushing the channel button to which the coaching station is already set does not change or modify channel selection Once you decide which channel will be for offense and which will be for defense you are ready to go Connex now offers a channel lock feature that allows coaches to be locked onto a single c
9. ate a low battery BATTERY BEBE SE Battery Charging Any time the Connex Command Center is plugged into an AC outlet the battery is automatically charging To charge the batteries without having the command center in operation follow these steps 1 Turn the command center off by holding the On Off Button on the front of the command center for three seconds 2 Plug the External AC Power Adapter into the External Power connector on the back of the command center Plug the other end of the Adapter into any standard 110VAC wall outlet 3 The Battery Status LED bar graph should scroll from left to right to show that the battery is charging The number of lights that are on solid not flashing indicate the amount of charge the battery currently has 4 Starting with a completely empty battery the Lithium lon Batteries in the command center will take approximately six hours to fully charge Once the battery is completely charged all of the Battery Status LEDs will light solid for approximately one minute and then go out To verify the status of the battery charge simply turn the command center on and observe the Battery Status LED bar graph 1 Remember to turn the command center off before storing so the batteries will be fully charged for the next game Link Two CoachComm Connex Command Centers may be combined into one system so that more coaches can communicate or so that more than 2 channels can be used To connect 2 command centers to
10. ated in a commercial environment b This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with CoachComm s instructions it may cause harmful interference to radio communications c Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Il Intentional Radiator Statement a CoachComm Connex Command Centers and Wireless Beltpacks each employ a modular low power radio transceiver module that operates pursuant to Part 15 of the FCC s Rules The module s FCC Identifier is either HSW 2410M HSW 2410P or HSW 2492 depending on which module CoachComm has employed in manufacturing a given unit Operation is subject to the following conditions i A Connex system may not cause harmful interference to other users of the radio spectrum ii Upon notification by a representative of the FCC that a Connex system is causing harmful interference use of the system must be suspended Operation must not resume until the condition causing the harmful interference has been corrected iii A Connex system must accept any interference received including interference that may cause undesired operation c Connex Wireless Beltpacks contain an internal antenna that is not user replaceable Connex Command Centers must be used only with CoachComm approved antenna either the s
11. beltpack the battery is probably dead and needs to be charged Please see the section on charging batteries on page 13 Once the Battery Gauge bar graph goes out one of the LEDs in the bar graph should flash This light flashes to show that the wireless beltpack is logged on to the command center and also represents the level of charge on the battery This light should flash as long as the wireless beltpack and command center are turned on and communicating properly This light will stay on i e not flash if the wireless beltpack is not communicating with the command center Push the Talk button on the front of the wireless beltpack The Talk T LED should light green Once the Talk LED is lit speak with a normal voice into the microphone and adjust the On Off Volume control so that you hear your voice in the headset at a comfortable level Push the channel X button or the channel O button to select the appropriate channel for that wireless beltpack The selected channel will be indicated by either the X or O LED being lit blue To lock a position into a single channel the wireless beltpack must be turned off and then back on while either the channel X or O button is being held down Repeat this procedure for the other wireless beltpacks that will be in use Directional Antenna Optional If you are using the optional Connex Directional Antenna you will need to install it at the command center instead
12. cks please see the instruction sheet that came with your new wireless beltpack Wired Beltpacks CoachComm Connex Wired Beltpacks have been designed to be easy to use with a very low learning curve Once you have completed the system setup procedures under the Equipment Set Up on pages 7 8 your Connex Wired Beltpack is ready to use The following operational tips should help you get the most out of your Connex Wired Beltpack On Off Volume Control The On Off Volume Control knob on the top of the wired beltpack serves two main functions First it is the On Off switch for the beltpack To turn on the beltpack turn the knob clockwise and watch for the LEDs on the front to come on To turn the beltpack off turn the knob all the way in a counterclockwise direction until you feel a click All of the lights on the beltpack should go off and you should not hear any audio in the headset The other function this control knob serves is to adjust the audio level you hear in the headset This control only affects the audio you hear it has no affect at all on the outbound audio going to the other coaches on the system To ensure that you are clearly heard by other coaches you must always have your headset microphone directly in front amp of your mouth as close as it will go without touching your lips whenever you are talking on the system Headset Connection The headset is connected to your Connex Wired Beltpack via the 4 Pin XLR connector on the bottom of t
13. clearly even in high noise situations Each Connex system consists of a small command center and one or more wireless beltpacks The command center acts as a high tech hub for the wireless beltpacks and is placed in or near the press box There are two coaching positions on the command center Two more coaches can be added in the press box via wired beltpacks for a total of four coaches in the press box per command center Up to five wireless beltpacks per command center can operate on the field Each coach whether in the press box or on the field can switch between offense and defense as necessary All coaching stations offer full duplex communication with hands free operation As many as 18 coaches can communicate on Connex at any given time by linking two command centers together System Features e No FCC license or frequency coordination required Advanced digital FHSS technology does all the work for you e Full duplex communication with hands free operation Full duplex means that multiple coaches can be speaking at the same time and everyone will be heard e The convenient talk button allows each coach to momentarily turn off his microphone for private conversations without having to remove his headset e Up to four coaches in the press box and up to five coaches on the field per command center Two command centers can be linked and used at one time for a total of eight coaches in the press box and ten coaches on the field e All coache
14. coaching position The selected channel will be indicated by either the X or O LED being lit blue To lock a position into a single channel the command center must be powered down and then re powered while either the channel X or O button is being held down 7 Repeat this procedure for the other command center coaching position if it will be used Wired Beltpack in the Press Box 1 If you have more than 2 coaches in the press box and are not using dual Connex Command Centers you will need to utilize a Connex Wired Beltpack Locate one of the blue 15 foot long RJ45 cables Plug one end of the cable into one of the wired beltpack connectors on the back of the command center Plug the other end of the cable into the RJ45 connector on the bottom of the wired beltpack 2 Connect a headset to the headset connector on the bottom of the wired beltpack Put the headset on and position the microphone directly in front of your mouth as close as it will go without touching your lips 3 Using the On Off Volume control on the top of the wired beltpack turn the wired beltpack on by rotating the knob in a clockwise direction Either the channel X or the channel O LED should light to indicate that the wired beltpack has power 4 Push the Talk Button on the front of the wired beltpack The Talk T LED should light green Once the Talk LED is lit speak with a normal voice into the microphone and adjust the On Off Volume con
15. ction on Equipment Set up for more information 1 Only coaches who are on the same communication channel X or O will be able to hear each other www coachcomm com 11 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Wireless Beltpacks CoachComm Connex Wireless Beltpacks have been designed to be easy to use with a very low learning curve Once you have completed the system setup procedures under the Equipment Set Up on pages 7 8 your Connex Wireless Beltpack is ready to use The following operational tips should help you get the most out of your Connex Wireless Beltpacks On Off Volume Control The On Off Volume Control knob on the top of the wireless beltpack serves two main functions First it is the On Off switch for the beltpack To turn on the beltpack turn the knob clockwise and watch for the LEDs on the front to come on To turn the beltpack off turn the knob all the way in a counterclockwise direction until you feel a click All of the lights on the beltpack should go off and you should not hear any audio in the headset The other function this control knob serves is to adjust the audio level you hear in the headset This control only affects the audio you hear it has no affect at all on the outbound audio going to the other coaches on the system To ensure that you are clearly heard by other coaches you must always have your headset microphone directly in front amp of your mouth as close as it will go witho
16. e antenna Program Port New wireless beltpack programming port Link Connecters Hook two command centers together for more users or additional channel options External Power Wall Charger Port Connect the AC Power wall transformer for AC operation or when charging www coachcomm com 5 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Wired Beltpack Wireless Beltpack 1 Channel X and O LEDs Blue On Off Volume Control Channel X and O LEDs Blue Channel X and O Buttons Talk LED Green Talk Button Wired Beltpack Connector RJ45 No oO HR Ww N Channel X and O Buttons Talk LED Green Wall Charger Port oO CO NN vw 2 UU N Headset Connector On Off Volume Control Talk Button f N ee Battery Gauge LEDs Blue Red Program Port Headset Connector COACHCOMM The Wired and Wireless Beltpack are distinguishable by the fact that the wired beltpack has no Battery Gauge LEDs on the front and by the connections on the bottom of the unit 1 800 749 2761 6 www coachcomm com CoachComm LLC Connex Wireless Headset System Equipment Set up Command Center in the Press Box 1 Position the command center in the press box or some other elevated area where the antenna will have line of sight with the field Connect the Omni directional whip antenna to the Antenna Connector on the back of the command center Adjust the antenna so that it points
17. e wall outlet unplug the Wall Power Supply from the outlet and plug in a known good electrical device such as a radio or lamp If the known good device does not power up the outlet is not providing power If the known good device does power up call CoachComm Customer Support Multiple Command Centers Experiencing Crosstalk When connecting two CoachComm Connex Command Centers together it is necessary to make sure that the Link cables are not crossed This will cause coaches on channel X to hear coaches on channel O and vice versa On the back of the command centers make sure that the cable that is connected to the X port on the first command center is also connected to the X port on the second command center Make sure that the O cable is connected properly as well If you are using two command centers in a 3 channel configuration it is only necessary to connect one of the cables between the command centers The cable should be connected either X to X or O to O so that channels are not crossed www coachcomm com 15 1 800 749 2761 Connex Wireless Headset System Specifications System Wireless System Range Operating Temperature Storage Temperature Audio Dynamic Range Audio Frequency Response Audio Total Harmonic Distortion Command Center Dimensions Weisht Power Requirements Current Draw Battery Capacity and Run Time Wired Beltpack Dimensions Weisht Power Requirements Current Draw
18. eltpack still shows no LEDs call CoachComm Customer Support Wired Beltpack is Dead or Will Not Communicate CoachComm Connex Wired Beltpacks do not operate from battery power and need to be connected via the provided cable to the command center for the beltpack to operate Before starting the troubleshooting procedures here go to the equipment setup section and make sure that the equipment is properly configured If you have the wired RJ45 cable properly connected between the command center and the wired beltpack and the beltpack is still dead make sure the On Off Volume control is in the On position To ensure that the beltpack is turned on remove the headset from your head and turn the On Off Volume control knob all the way clockwise 1 800 749 2761 14 www coachcomm com CoachComm LLC Connex Wireless Headset System If you are sure the beltpack is connected to the command center and is turned on but the beltpack is still dead make sure the command center is turned on and operating properly The command center needs to be powered up and operating from AC power or Battery power for the wired beltpack to work If the beltpack is still dead substitute a different wired RJ45 cable If you do not have another cable in your system any RJ45 cable will work You can pick up one of these cables at virtually any store that sells electronics If the beltpack still shows no LEDs call CoachComm Customer Support Command Center is Dead CoachComm Co
19. gether so that both the X and the O channels are common to both command centers you must link the two command centers together 1 Locate the two black 6 foot long Link cables Both cables are exactly the same 2 Position the two command centers at least 5 feet apart but no more than 9 feet apart 3 Using one of the Link cables connect one end to the Link X connector on the back of the first command center Connect the other end to the Link X connector on the other command center 4 Repeat the same process with the other cable using the O connectors The command centers are now linked and will function as one system for all of the beltpacks regardless of which command center they are assigned to If you only want one channel to be linked only use one of the two cables The cable you choose will depend upon which channel you want to be linked 1 800 749 2761 10 www coachcomm com CoachComm LLC Connex Wireless Headset System Programming Connex Wireless Beltpacks are programmed at the factory to work with only one Connex Command Center This ensures that only your coaches will be able to hear your conversations If you purchase additional wireless beltpacks or send a wireless beltpack in for service they may come from the factory with a generic program that needs to be overwritten by your command center This process assures that only your wireless beltpacks will work with your system For more information on programming new wireless beltpa
20. h home and away sideline operation To maximize range and avoid noise or drop outs a clear line of sight should exist between the command center antenna and the beltpacks on the field Audio Quality CoachComm Connex wireless and wired components are designed to the highest communications audio standards Extended dynamic range frequency response and low total harmonic distortion will ensure that each coach can be heard and understood even in loud environments such as during heavy crowd noise This may not seem important as you try out your system in a quiet room but you can bet that it will make a big difference at a key moment in a big game Unpacking Your new CoachComm Connex wireless headset system comes complete with everything you need to get started Please take a few moments to unpack your system and check for any damage that may have occurred in shipping Below is a list of things that you should have received Please note that the exact items and the quantity of what you receive will vary depending on the number of wired and wireless coaches in your system e Connex Command Center 1 e Omni directional Whip Antenna 1 e Connex Wireless Beltpack 1 per field coach e CoachComm Headsets 1 per coach per system e AC Power Adapter 1 per command center and each wireless beltpack in system e Wired Beltpacks if more than two coaches needed in the press box e Wired Beltpack connection cable 1 per wired beltpack e User Manual a
21. hannel as opposed to having access to both channels See the section on Equipment Set up for more information 1 Only coaches who are on the same communication channel X or O will be able to hear each other www coachcomm com 9 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Command Center Power The Connex Command Center is capable of being powered by the AC Power Adapter or by internal advanced Lithium lon rechargeable batteries If there is AC power available it is recommended that you power the command center by that method In this case the Lithium lon Batteries will act like a UPS Uninterruptible Power Supply in case AC power is lost Lithium lon batteries offer longer life and lighter weight than other rechargeable battery types and do not exhibit any of the problems often found in other types The internal Lithium lon batteries in your Connex Command Center Q will provide up to 15 hours of continuous operation when fully charged These batteries should keep their ability to provide power to the command center for many years to come without any user maintenance 5 VDC 2A Battery Status Indication Any time you turn on the Connex Command Center the Battery Status LED bar graph will display the current charge left on the battery The Battery Gauge bar graph is made up of five LEDs Each light represents approximately 2 3 hours of normal beltpack operation The far left last LED is red to visually indic
22. he beltpack Connex Wired Beltpacks support only the following headsets push the headset connector all the way into the bottom of the beltpack until you hear a click Do not force the connector Connex supports the CoachComm Edge series and Sabre series headsets Talk Button The talk button is part of the three button control interface The talk button toggles the microphone of the headset on or off The Talk LED which is located directly above the talk button will light green whenever the microphone is on When the Talk LED is on anything you say into the headset microphone will be communicated to all other coaches on the system that are on the same channel to which your beltpack is set You can push the Talk Button to turn on the Talk LED and forget it or use it as amomentary mute function to have off line conversations during the game Channel Select Buttons The channel X and channel O buttons are part of the three button control interface Pushing either the channel X button or the channel O button will set the beltpack to that communication channel indicated with blue X or Q Pushing the channel button to which the beltpack is already set does not change or modify channel selection Once you decide which channel will be for offense and which will be for defense you are ready to go Connex now offers a channel lock feature that allows coaches to be locked onto a single channel as opposed to having access to both channels See the se
23. is the established leader in sports technology providing wireless headsets video equipment and game analysis software to athletic programs nationwide CoachComm LLC is proud to be the wireless sideline communication provider for more than 95 of Division 1 A colleges as well as thousands of high school and small college football programs across the country CoachComm LLC has also partnered with industry leaders such as Gameplan GoPro Panasonic Canon JVC Sony Eiki and others to offer the very best in video and game analysis solutions In addition to our external partners our in house development team is constantly looking for ways to revolutionize sports technology Great people products and service CoachComm LLC the only name you need to know in sports electronics CoachComm LLC 2011 CoachComm LLC 205 Technology Parkway Auburn Alabama 36830 1 800 749 2761 www coachcomm com CoachComm and the CoachComm logo are registered trademakrs of CoachComm LLC Connex and the Connex logo are registered trademarks of CoachComm LLC Rev 8 0311 UM CONNEXSYS 1 800 749 2761 20 www coachcomm com
24. ive of the current battery charge This light will stay on i e not flash if the wireless beltpack is not communicating with the command center Battery Charging Charging the internal Lithium lon battery in the Connex Wireless Beltpack is quick and easy 1 Turn the beltpack off using the On Off Volume control knob 2 Plug the External AC Power Adapter into the Battery Charge connector on the bottom of the wireless beltpack Plug the other end of the Adapter into any standard 110VAC wall outlet 3 The Battery Status LED bar graph should scroll from left to right to show that the battery is charging The number of lights that are on solid not flashing indicate the amount of charge the battery currently has Starting with a completely empty battery the Lithium lon Battery in the wireless beltpack will take approximately three hours to fully charge Once the battery is completely charged all of the Battery Status LEDs will light solid for approximately one minute and then go out To verify the status of the battery charge simply turn the beltpack on and observe the battery status LED bar graph 1 Remember to turn the wireless beltpack off before storing so the battery will be fully charged for the next game 79 Programming Connex Wireless Beltpacks are programmed at the factory to work with only one Connex Command Center This ensures that only your coaches will be able to hear your conversations If you purchase additional wireless be
25. liance with FCC exposure limits no person must come closer than 26 cm ten inches from either the standard Omni directional Whip Antenna supplied by CoachComm or the optional Directional Antenna available from CoachComm whichever of the two is used with the Connex Command Center If used the Directional Antenna must be mounted and aimed so that people do not obstruct the antenna s view of the sideline and the playing field e If two Connex Command Centers are employed together the two Command Centers should be placed at least four feet apart from each other To ensure compliance with FCC exposure limits no person must come closer than 26 cm ten inches from the antenna connected to either of the Connex Command Centers As before the optional Directional Antenna available from CoachComm if used with either or both of the Connex Command Center in a two Command Center Connex system must be mounted and aimed so that people do not obstruct either Directional Antenna s view of the sideline and the playing field IV Safety Information a When using the optional Directional Antenna do not install it near any exposed electrical wiring b Route and secure any and all wires and cables so that they do not pose a tripping hazard c Do not plug an ac adaptor for a command center into an electrical outlet if weather conditions are wet or if the power socket is not intact dry and shielded from the elements About CoachComm LLC CoachComm LLC
26. ltpacks or send one in for service they will come from the factory with a generic program that needs to be overwritten by your command center so that it will work with your system For more information on programming new wireless beltpacks please see the instruction sheet that came with your new wireless beltpack www coachcomm com 13 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Pre Game Checklist Just like in football the key to successful communications is proper preparation To ensure that your CoachComm Connex system is up and running at game time take a few minutes to follow the procedures below Two to Three Days Before the Game e Locate and inspect the command center wireless beltpacks wired beltpacks headsets and cables for any obvious damage Make sure you have everything you need for system operation Refer to the equipment setup section on pages 7 8 e Charge the batteries in the command center and the wireless beltpacks so that they have a full charge The Lithium lon batteries used in this system will hold their charge for the coming game Game Day 1 Once at the stadium take the carrying case to the press box and unpack the command center and related gear 2 Take the wireless beltpacks to the sideline on which they will be used during the game 3 Go through the equipment setup procedure and ensure that the system is fully operational 4 After the system check is complete leave the system up and
27. n Storage Travel Case www coachcomm com 17 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Customer Support Technical Support for CoachComm Connex products is offered from 8 AM to 5 PM Central Time Monday through Friday CoachComm LLC support and service personnel are ready to help you with any issues you may have All questions and or requests for a Return Authorization Number should be directed to Customer Service Department CoachComm LLC Voice 800 749 2761 or 334 321 2300 Fax 866 793 SERV 7378 or 334 821 0397 1 Do not return any equipment directly to the factory without first obtaining a Return Authorization Number G Obtaining a Return Authorization Number will ensure that your equipment is handled promptly Returning Equipment for Repair or Maintenance All shipments of CoachComm Connex products should be made via UPS or the best available shipper prepaid and insured The equipment should be shipped in the original packing carton if that is not available use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock absorbing material All shipments should be sent to the following address and must include a Return Authorization Number CoachComm LLC Customer Service Department Attn Return Authorization 205 Technology Parkway Auburn AL 36830 0500 Warranty CoachComm Connex products are warranted by CoachComm LLC to be free from defects i
28. n materials and workmanship for a period of two years from the date of sale The sole obligation of CoachComm LLC during the warranty period is to provide without charge parts and labor necessary to remedy covered defects appearing in products returned prepaid to CoachComm LLC This warranty does not cover any defect malfunction or failure caused by circumstances beyond the control of CoachComm LLC including but not limited to unreasonable or negligent operation abuse accident failure to follow instructions in the User Manual defective or improper associated equipment attempts at modification and or repair not authorized by CoachComm LLC and shipping damage Products with their serial numbers removed or effaced are not covered by this warranty This limited warranty is the sole and exclusive express warranty given with respect to CoachComm Connex products It is the responsibility of the user to determine before purchase that this product is suitable for the user s intended purpose ANY AND ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY NEITHER COACHCOMM LLC NOR ANY DEALER WHO SELLS COACHCOMM CONNEX PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND 1 800 749 2761 18 www coachcomm com CoachComm LLC Connex Wireless Headset System FCC Statement Note This unit has been tested and found to comply with the limits for a class A
29. nd QuickStart Guide e All in One Pelican Carrying Case with die cut foam insert 1 800 749 2761 4 www coachcomm com CoachComm LLC Connex Wireless Headset System Command Center Antenna F je i k 4 jf Position Antenna Horizontally AC Power LED Lights blue when connected to an AC power source and command center is turned on Battery Power LED Lights blue when command center is turned on and is not plugged into AC Power or when AC power is lost Battery Gauge LEDs Indicates amount of charge left on the battery scrolling indicates when battery is charging blinking indicates connection to wireless beltpack All blue except for far left LED is red indicating low battery Power On Off Button Turns command center on and off Headset Connectors Plug in Headset Volume Control Controls listening level at respective position Channel X LED Lights blue when channel X is selected at respective position Channel X Button Push to select channel X at respective position Talk LED Lights green when microphone is active not muted at respective position Talk Button Push to toggle microphone on or off at respective position Channel O LED Lights blue when channel O is selected at respective position Channel O Button Push to select channel O at respective position Wired Beltpack Connectors Connect wired beltpacks to the command center 1 beltpack per connector Antenna Connector Attach th
30. ng operational tips should help you get the most out of your Connex Command Center There are two coaching stations on a Connex Command Center They are both identical and either can be used amp independently of the other Both are capable of communicating on either the X channel or the O channel On Off Button The On Off Button on the front of the command center toggles power on or off to the command center Press and hold the On Off Button for three seconds to turn the command center On or Off Volume Control There are two Volume Control knobs on the top of the command center one for each coaching station The Volume Control knob adjusts the audio level you hear in the headset for that particular coaching station This control only affects the audio you hear it has no affect at all on the outbound audio going to the other coaches on the system To ensure that you are clearly heard by other coaches you must always have your headset microphone directly in front 6 of your mouth as close as it will go without touching your lips whenever you are talking on the system Headset Connection There are two Headset Connectors on the front of the command center one for each coaching station The headset is connected to your Connex Command Center via a 4 Pin XLR connector on the front of the command center Push the headset connector all the way into the front of the command center until you hear a click Do not force the connector Connex supports
31. nnex Command Centers can operate either from External AC power or from internal battery power If there is AC power available it is recommended that you use that method of powering the command center Before starting the troubleshooting procedures here go to the equipment setup section and make sure that the equipment is properly configured If the command center is not plugged into External AC Power and there are no LEDs lit press and hold the On Off Button on the front of the command center for at least four seconds then release the button If the Battery LED still does not light the problem is probably that the battery is not charged If the command center is left on during storage or by some other means the battery becomes completely discharged the command center will be completely dead if not plugged into External AC Power Please refer to the section on battery charging on page 10 If the command center is plugged in and there are no LEDs lit press and hold the On Off Button on the front of the command center for at least four seconds then release the button The command center should power up and you should see the LEDs light If the command center is still dead it may be the wall AC outlet is not providing power or the Wall Power Supply is not functioning Substitute one of the other Wall Power Supplies that are used to charge the wireless beltpack batteries for the Wall Power Supply that is currently plugged into the command center To check th
32. running through game time This is assuming you have fully charged batteries If for some reason the batteries are not fully charged you should charge them at this time Post Game Important System Storage e Donot put a wet or damp system back in the case immediately after use Wipe excess moisture off of the beltpacks command center and headsets with a towel Allow system components to completely dry before putting the system back into the case Be sure all equipment is thoroughly dry before using again e Repair or replacement due to excessive moisture damage caused by neglect is not covered under warranty Troubleshooting Wireless Beltpack is Dead Before starting the troubleshooting procedures here go to the equipment setup section and make sure that the equipment is properly configured The most common reason for a dead no lights no audio CoachComm Connex Wireless Beltpack is a completely drained battery If the beltpack is left on during storage or by some other means the battery becomes completely discharged the beltpack will be completely dead If the battery is completely dead it must be charged prior to use Please refer to the section on battery charging on page 13 If you have charged the battery and the beltpack is still dead make sure the On Off Volume control is in the On position To ensure that the beltpack is turned on remove the headset from your head and turn the On Off Volume control knob all the way clockwise If the b
33. s whether on the field or in the press box have access to both the offense and the defense channel Coaches can easily come together for meetings with the push of a button e If desired each unit can be locked into a designated channel e The ultra small command center ensures proper antenna position and better system performance than belt worn relay stations while maintaining a small out of the way footprint e The command center supports battery powered operations so AC power is not required at game time Internal Lithium lon batteries provide up to 16 hours of continuous system operation while eliminating the problems found in other rechargeable batteries e Aunique battery monitor system shows current battery charge status in the form of a bar graph fuel gauge so that you always know how much charge is left on your batteries e Rapid charge battery technology allows command center batteries to be charged in less than six hours and beltpack batteries to be charged in less than three hours Chargers can be plugged in continuously without harming batteries Once charge cycle is complete the units automatically shut off www coachcomm com 3 1 800 749 2761 Connex Wireless Headset System CoachComm LLC System Overview Number of Users CoachComm Connex systems support up to nine coaches per command center There are two coach locations on the front of the command center Two more hardwired coaches can be added in the pres
34. s box using Connex Wired Beltpacks Up to five wireless coach field positions can be in place using Connex Wireless Beltpacks All coach positions whether at the command center or via wired or wireless beltpack are capable of talking and listening on either the X channel or the O channel by pushing the appropriate button Dual Command Center System Operation Dual Connex Command Centers may be combined into one system so that more coaches can communicate or so that more than 2 channels can be used In many cases it is desirable to have a secondary offense or defense channel for private conversations This is easily done with CoachComm Connex For details about how to hook up two command centers please see the command center section on page 10 Connex on Both Sidelines CoachComm Connex systems are designed with our exclusive Secure Link Key Code technology Secure Link ensures that only the beltpacks on your system will log on to your command center When you play a team that also uses CoachComm Connex you do not have to do anything differently to ensure successful communications Simply go through the normal pre game setup procedure and both systems will operate independently of each other System Range CoachComm Connex wireless systems have an operating range of greater than 1000 feet under ideal conditions Under normal operating conditions in typical High School and smaller College stadiums system range should be more than adequate to Support bot
35. tandard 4 Rubber Whip Antenna supplied with every Connex Command Center or with the Directional Antenna that is available from CoachComm as an option Use of any non approved antenna or any modification to any part of a Connex unit violates the Connex System s warranty and also constitutes a violation of the FCC s Rules and Regulations and of 8 302 of the Communications Act of 1934 as amended www coachcomm com 19 1 800 749 2761 Connex Wireless Headset System CoachComm LLC lll RF Exposure Statement a The FCC has adopted limits on the exposure to radio frequency energy from devices such as the CoachComm Connex system The FCC adopted these limits by drawing upon the efforts of independent scientific organizations that have engaged in periodic evaluations of the scientific literature The FCC s standards are intended to assure the safety of all persons regardless of age or health b CoachComm has designed and manufactured the Connex system to comply with the FCC s exposure limits When used with CoachComm approved antennas and when used in accordance with CoachComm s instructions the Connex system complies with those exposure limits No other antennas must be used with the Connex system c CoachComm has designed the Connex Beltpack Unit to be worn and used in close proximity to the human body what the FCC calls a portable use The beltpack unit complies with FCC exposure limits for portable use d To ensure comp
36. to the side horizontally If you are using the Optional Directional Antenna you do not need to connect the Omni directional Whip Antenna Please see the section on the Directional Antenna on page 8 for more information 2 If AC power is available connect the AC Power Adapter to the external power connector on the back of the command center Plug the AC power adapter into a standard 110VAC wall outlet 3 Turn the command center on via the On Off button on the front of the command center Press and hold the On Off button for 3 seconds If using external AC power the AC Power LED should light blue If using battery power the Battery LED should also light blue and the Battery Gauge bar graph should indicate the current battery charge condition If using battery power make sure that the battery is fully charged prior to the game 4 Connect a headset to one of the command center headset connectors Put the headset on and position the microphone directly in front of your mouth as close as it will go without touching your lips 5 Push the Talk T button directly above the headset connector that the headset is plugged into The Talk T LED should light green Once the Talk T LED is lit speak with a normal voice into the microphone and adjust the volume control so that you hear your voice in the headset at a comfortable level 6 Push the channel X Button or the channel O Button to select the appropriate channel for that
37. trol so that you hear your voice in the headset at a comfortable level 5 Push the channel X Button or the channel O Button to select the appropriate channel for that wired beltpack The selected channel will be indicated by either the X or O LED being lit blue To lock a wired beltpack into a single channel the unit must be turned off and back on while either the channel X or O button on the wired beltpack is being held down 6 Repeat this procedure for the other wired beltpack if it will be used www coachcomm com 7 1 800 749 2761 Connex Wireless Headset System CoachComm LLC Wireless Beltpack 1 Each coach on the field will need a wireless beltpack to communicate on the Connex system Connect a headset to the Headset Connector on the bottom of the wireless beltpack Put the headset on and position the microphone directly in front of your mouth as close as it will go without touching your lips Using the On Off Volume Control on the top of the wireless beltpack turn the wireless beltpack on by rotating the control knob in a clockwise direction Either the channel X or the channel O LED should light blue to indicate that the wireless beltpack has power The Battery Gauge bar graph should light momentarily to indicate the current battery charge condition Make sure that the battery is fully charged prior to any game If the On Off Volume control is on and there are no lights lit on the wireless
38. ut touching your lips whenever you are talking on the system Headset Connection The headset is connected to your Connex Wireless Beltpack via the 4 Pin XLR connector on the bottom of the beltpack Connex Wireless Beltpacks support only the following headsets push the headset connector all the way into the bottom of the beltpack until you hear a click Do not force the connector Connex supports the CoachComm Edge series and Sabre series headsets Talk Button The talk button is part of the three button control interface The talk button toggles the microphone of the headset on or off The Talk LED which is located directly above the talk button will light green whenever the microphone is on When the Talk LED is on anything you say into the headset microphone will be communicated to all other coaches on the system that are on the same channel to which your beltpack is set You can push the Talk Button to turn on the Talk LED and forget it or use it as amomentary mute function to have off line conversations during the game Channel Select Buttons The channel X and channel O buttons are part of the three button control interface Pushing either the channel X button or the channel O button will set the beltpack to that communication channel indicated with blue X or Q Pushing the channel button to which the beltpack is already set does not change or modify channel selection Once you decide which channel will be for offense and which will
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