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imageRUNNER ADVANCE C9200 PRO / C7200 Series

1. imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 BW Up to 80 ppm Up to 70 ppm Up to 70 ppm Up to 60 ppm P LTR Color Up to 70 ppm Up to 65 ppm Up to 60 ppm Up to 55 ppm Optimum Copy Volume copies prints 30 000 30 000 30 000 30 000 Approximately 150 000 110 000 80 000 70 000 m 1201 implex ipm Scan Speed LTR 300 dpi Duplex Scan Speed Simplex Baw LTR 600 Duplex Color Up to 70 ipm FCOT Platen BW Min Up to 4 9 seconds Glass Up to 6 0 Approximately Color seconds Up to 6 6 seconds TE From Power On Up to 31 Seconds arm Up Time Approximately From Sleep Mode Up to 30 Seconds Quick Startup Mode Up to 7 Seconds with 160 GB HDD Main Memory Standard Maximum 2 GB 2 5 GB HDD Memory Standard Maximum 160 GB 1 TB DADF Standard Single Pass Duplexing ADF Capacity Up to 300 sheets Multiple Copies 1 9 999 Print Resolution 1200 x 1200 Upright Control Panel Standard Optional Toner Yield Black Up to 72 000 Up to 80 000 5 0 Coverage LTR Color Up to 54 000 Up to 52 000 Black Up to 530 000 Up to 550 000 Up to 500 000 D Yield LTR Um el eT Color Up to 174 000 Up to 164 000 Power Requirements 208V 60Hz 15A 120V 60 Hz 20A Plug Type NEMA 6 15P NEMA 5 20P Standard Up to 3 400 Sheets Up to 3 400 Sheets Maximum Up t
2. 102 B Canon USA Support 05 2 1 1 103 1 Canon USA Technical Support Center 103 2 105 3 Internet 108 XII 111 A Registered Paper Types and Weight 111 B 5 112 C Warranty 133 1 imageRUNNER ADVANCE C9280 PRO C9270 PRO Series Limited Warranty 133 2 imageRUNNER ADVANCE C7270 C7260 Series Limited Warranty 134 3 GPR 32 33 Drum Unit Limited Warranty 135 D List of Tables 136 E List of 137 imageRUNNER ADVANCE C9200 PRO C7200 Series Ser
3. 22 7 Direct Print Kit for PDF XPS H1 22 8 Secure Watermark B1 22 B Universal Send and Fax Options 23 1 Universal Send Advanced Feature 1 23 2 Universal Send Security Feature 1 23 3 Universal Send Digital User Signature 1 23 4 Super G3 FAX Board AD2 23 5 Super G3 2 Line Fax Board AD1 23 6 Super G3 37 4 Line Fax Board AE1 23 7 Remote FAX 1 23 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page iii Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Connectivity Options rn nnn 24 1 Web Access 1
4. 40 5 40 6 Universal Login Manager 40 D Device Security and Management Software 41 1 AA PROX Advanced Authentication Proximity Card 41 2 imageRUNNER ADVANCE Tracker 41 3 imageWARE Enterprise Management Console and Plug ins 41 4 uniFLOW Device Security amp 41 5 uniFEOW Serverless Secure Print 42 6 imageWARE Secure Audit Manager 42 7 MEAP 42 E Business Workflow 42 1 Forms and Print Services for Salesforce 42 2 Enterprise Imaging 42 Dealer Sales Service Authoriz
5. 30 A Device Authentication 30 1 Department ID 1 30 2 SSO H I 30 4 Card Reader SolUtiONS 30 B Data Security 31 1 Initialize All Data Settings 31 2 HDD Data Erase 31 3 Document Scan Lock 32 4 TPM Trusted Platform Module 32 5 HDD Data Encryption amp Mirroring 33 b Removable Hard Disk Kit for the Main Engine 33 7 Removable Hard Disk Drive Kit for the ColorPASS GX 400 33 8 Audit 1 oe aaa a a 34 C Document Security 34 1 PDF Visible Digital Signature 34 2 Adobe LiveCycle Rights Management ES Server Inte
6. 87 X Suggested End User Customer Service Offerings 88 A Monthly Copy m 88 B Limited Warranty m 89 1 End User Limited Warranty Conditions 89 2 GPR 32 33 Drum Unit Limited Warranty 89 3 Flat Rate Program 90 4 Warranty Parts for 92 5 94 6 Online Limited Warranty Credit Inquiry 96 C Service Parts Availability 100 D Parts Support Program for ColorPASS GX400 Server 101 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page vi Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Product Technical Support 5 102 A Dealer Support Requirements
7. 99 Figure 15 NAVI Login Screen nennen nennen nnne nenne 105 Figure 16 NAVI Main Screen 4 4 1 treten 105 Figure 17 e Support NAVI s Mini Home 00404 40 enne 107 Figure 18 e Support Login Screen ener enne nnne nennen 108 Figure 19 ISG Central Login Screen esssssssssseeseneeeen nennen nennen 109 Figure 20 ISG Central Welcome Page sssssssssssseeeee enne nnne nennen nnns enne 109 Figure 21 ISG Central Engineering Services and Solutions 110 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 137
8. 2 2 2 27 1 Additional Memory D 512 27 2 2 5 inch 1 TB HDD L1 27 F Accessibility Options rrr rrr rrr rn nnn n LITT 27 1 Voice Guidance 2 27 2 Voice Operation 2 27 3 ADF Access Handle A1 27 IV Document Storage Capabilities 28 A Mail nnn 28 B Advanced 28 1 Shared Folders 29 2 Personal Folders 29 C Network oorr rrr rrr rn nnne nnn nnn nnnm nnm nnn nmm nnnm 29 D Memory 29 V Security Features
9. 24 2 Remote Operators Software KIt B1 24 3 USB Device 2 24 4 Multimedia Reader Writer A2 24 D Data Security and Wireless Options 25 1 Encrypted Secure Print 1 25 2 iR ADV Security Kit E1 for IEEE 2600 1 Common Criteria Certification Set 25 3 Silex Wireless Bridge 5 2500 0 25 4 HDD Data Encryption amp Mirroring 7 25 b Removable Hard Disk 1 26 6 Removable Hard Disk Drive Kit B1 26 7 Document Scan Look 1 26 8 2 5 inch 160 GB HDD G1 26 9 2 5 inch 1 TB HDDSE 26 E Memory 5
10. Model Item Location m P Conducted online imageRUNNER ADVANCE C9200 PRO Service Manual Downloadable from C7200 Series within the e Learning course and the Parts Catalog e Support Center Web site imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 48 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide IX Servicing Notes A Power and Plug Requirements Canon USA Inc strongly suggests dedicated and properly grounded outlets be provided for these imageRUNNER ADVANCE devices e imageRUNNER ADVANCE C9280 PRO C9270 PRO Main Unit requires a dedicated single phase 208V 15A NEMA 6 15R receptacle for proper operation e The imageRUNNER ADVANCE C7270 C7260 Main Unit requires a dedicated single phase 120V 20A NEMA 5 20R receptacle for proper operation Table 15 Power and Plug requirements imageRUNNER ADVANCE C9200 PRO Series Main Unit 6 15 Receptacle imageRUNNER ADVANCE C7200 Series Main Unit e NEMA 5 20 Receptacle Accessories Controllers NEMA 5 15 Receptacle imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 49 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide O e We recommend an additional standard 120 V 15 A outlet for service tools such as a laptop computer or vacuum that may be used when servicing or configuring the machine Use only
11. Table 41 Main Unit Periodic Maintenance Estimated Interval Location for maintenance AS Remarks Required 80 000 150 000 160 000 500 000 550 000 Cleaning x Lubrication Adjustment Developing Assembly A Cover C M Y Developing Assembly A Cover Bk Transparency Sensor A Pre fixing Feed Belt A Post secondary Transfer When the Sensor Secondary Registration Sensor A Roller is replaced Paper Width Sensor A ITB Drive Roller EM Secondary Transfer Inner ITB Steering Roller A Roller is replaced e When Pre S Post Upper Duct A transfer Charging 5 Wire is replaced Shield Plate Primary A When Primary Charging Assembly Charging Shield Plate Pre transfer Chargino Charging Wire arging Assembly is replaced When Developing Lower Toner A Photosensitive Tray Drum Unit Black is replaced When the Photosensitive Catch Sheet A Drum Cartridge Color is replaced When Photosensitive Drum Pieter Drum Unit Black is replaced imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 83 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 41 Main Unit Periodic Maintenance Continued Estimated Interval Location for maintenance AS Remarks Requ
12. 15 7 8 408 mm 9 7 8 24 5 8 44 1 8 1 121 mm 25 3 8 25 7 8 42 5 D 5 00 28 x z gt am ad T 3 3 gt 44 1 8 1 121 mm 25 1 2 25 7 8 UJ x I 77 ne 321 2 825 mm 1 4 24 1 4 Document Insertion Unit J1 1 242 26 1 8 26 3 4 Document Insertion Folding Unit G1 48 7 8 1 242 26 1 8 26 3 4 m m 2 m m en Co m o U c 2 Oo 5 T gt A N baa imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 53 Canon imageRUNNER ADVANGE C9200 PRO C7200 Series Service Guide Table 20 Dimensions Diagram imageRUNNER ADVANCE C9280 PRO C9270 PRO Staple Finisher Paper Professional Document Buffer Main Unit Paper Deck 25 3 4 654 mm Folding Puncher w Insertion Pass 27 1 8 689 mm 12 3 4 323 mm Unit Integrated I F unit Unit 7 1 8 13 1 4 22 560 mm 13 1 4 180 POD Deck Lite 336 mm 336 mm mm 23 5 8 601 mm Saddle Finisher Multi Drawer Paper Deck 30 1 4 767 mm gt lt gt lt gt lt gt lt gt lt 37 3 8 950 mm 149 3 4 3 804 mm imageRUNNER ADVANCE C7270 C7260 Main Unit Paper Deck 27 1 8 689 mm 12 3 4 323 mm e a Staple Finisher Hole Doc Buffer 25 3 8 644 mm Pass Unit Paper 7 1 8 6 4
13. Dr m and 13 Table 10 Online Course 0 nnne nennen en 45 Table 11 Classroom Courses Ier tener eder erbe ve dna y en ee ed ae eee Ee 45 Table 12 Updated Online Course Modules for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified Technicians Re ter seceded ade pera AY ied Rana n Get CH ay EET e ge 46 Table 13 Prerequisite Courses 2 2 0 010000 ennt entente nene 46 Table 14 Service Materials si 2 ient rper sacre ei eer eda ge ties eR n Ee Y ERR RYE aeg FETU 48 Table 15 Power and Plug 49 Table 16 Power and Plug Requirements for Main Unit and Accessories 51 Table 17 Power and Plug Requirements for Controllers 51 Table 18 Approximate 2 224 0 0000 52 Table 19 DIMENSIONS 53 Table 20 Dimensions Diagram ess res ceste cett unter ERE RETE 54 Table 21 imageRUNNER ADVANCE C9200 PRO Series Installation Space 56 Table 22 imageRUNNER ADVANCE C7200 Series Installation 57 Table 23 Estimated Installation 58
14. imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 10 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 7 System Accessories System Accessories Box eLAN mL em iver nem mn POLPrmerKiAST 5708800340 Canon PCL Intemational FontSetat_ 48218003AA PSPrmerKiASI 8799B005AA Direct Print Kit for PDF XPS H1 3674 004 Encrypted Secure Print Software D1 18378 011A Web Access SoftwareHi 27888007AA Graphic Arts Productivity Package for imagePASS A2 for age PAGG AS amp ColrPASS Xt Removable Hard Disk Drive Kit B1 for ColorPASS GX400 X Rite Eye One for imagePASS A2 amp ColorPASS GX400 Integrated Interface amp Stand A1 for ColorPASS GX400 35 Universal Send Advanced Feature Set F1 34058 016A Universal Send Secure Feature Set D1 34068006AA 10 ltem Numbers and Part Numbers are subject to change without notice 27 The eLAN Electronic License Access Number is delivered via the CNA Canon Network Access Web site 28 Cannot be installed with ColorPASS or imagePASS controller 29 Requires Additional Memory D 512MB 30 Requires PCL Printer Kit AS1 31 Requires PS Printer Kit AS1 or Direct Print Kit for PDF XPS H1 when printing PDF files 32 Cannot be installed with PCL Printer Kit AS1 and PS Printer Kit AS1 imagePASS A1 and COlorPASS GX300 cannot be installed at the same time
15. 06 22 12 PDF 29 W Available Search Feature For Repair Lists 07 25 06 PDF 103KB Contacts 4 E E Hytec Dealer Services Nation Wide Repair Service 3600 Vineland Rd Suite 121 16151 Foster Street Orlando FL 32811 Overland Park KS 66085 Customer Service 888 883 1001 Customer Service 866 655 8676 Phone Number 407 297 1001 Fax Number 913 631 8372 Fax Number 407 297 4310 Technical Support 800 798 1814 Technical Support 888 883 2001 Some of the services offered by APRF s W Advance Exchange Program Is designed to help your dealership s reduce service cost and to acquire a repaired part quickly The program allows dealers to secure a printed circuit board prior to sending their defective in for repair For additional details this program please contact the APRF s W On Line Ordering This service allows you to order a repair circuit board and check the status of a repair part on line For additional details on this program please contact the APRF s Terms of Privacy Statement Site Help Canon USA Website Warranty Parts over 300 00 that are not on the Repairable Parts List All original defective parts with a dealer cost valued over 300 00 that are not specified on the Repairable Parts List must be submitted to Canon Virginia Inc with a completed e Tag warranty claim form and a handwritten computer generated copy of the machine s service history Canon Virginia Inc
16. 1 524 mm 64 3 4 1 644 mm The Booklet Finisher L1 External 2 3 Hole Puncher A1 Buffer Pass Unit J1 Duplex Color Image Reader Unit F1 and POD Deck Lite A1 are attached 4 100 mm or more YN 8 60 1 524 mm 102 1 4 2 598 mm gt imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 57 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Estimated Installation Times The table below indicates the estimated length of time needed to unpack and install the main unit and optional accessories calculated from the average amount of labor hours The estimated unpack and installation times are based on up to two 2 experienced technicians Table 23 Estimated Installation Times Estimated Installation Times Estimated Estimated Description Unpack Installation Time Time imageRUNNER ADVANCE C7200 Series 10 minutes 24 minutes 34 minutes imageRUNNER ADVANCE C9200 PRO Series 11 minutes 30 minutes 41 minutes Duplex Color Image Reader Unit F1 4 minutes 10 minutes 14 minutes Printer Cover B1 1 minutes 11 minutes 12 minutes Paper Deck Unit C1 4 minutes 15 minutes 19 minutes POD Deck Lite A1 3 minutes 17 minutes 20 minutes Multi drawer Paper Deck A1 7 minutes 20 minutes 27 minutes Paper Deck Doub
17. 12000 Canon Boulevard Newport News VA 23606 Attention Warranty Returns The service history log must include the following Dealer Name Part Description Machine s Installation Date e Date Part Was Removed Machine s Serial Number Machine Copy Count Part Number Reason for Removal Work Performed Highlight Current Service Call imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 93 Canon imageRUNNER ADVANGE C9200 PRO C7200 Series Service Guide 5 e Tag is an electronic limited warranty claim form that is completed online printed out and accompanied by the original defective part or defective drum that is being returned to the Warranty Control Section for warranty compensation The e Tag warranty claim form can be accessed in the Warranty section of the e Support Center Web site at http www support cusa canon com Figure 7 e Support e Tag Canon support center ENGINEERING SERVICES amp SOLUTIONSDIVISION Support Support Communication Contur Major Accouris Info Center Flat Rate Program Part Repair Facilities Refurbished Subassembly Program ASCR Product Advisories a ee What is e Tag Get The Guide The Warranty Control Section is dedicated to improving and speeding up the warranty claims process through the use of our online warranty form e Tag The web form is designed to help your dealership better manag
18. 33 Ships standard with Hot Folder V3 0 and Paper Catalog Kit 34 Ships standard with Hot Folder V3 0 Graphic Arts Feature Set V2 2 Paper Catalog Kit Secure Erase V1 1 and VDP Kit 35 Comes with 22 LCD monitor keyboard and mouse imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 11 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 7 System Accessories Continued System Accessories Item Number Item Number Universal Send Digital User Signature K C1 1326B013AA Authorized Send Kit V4 1 2 1 License 81948013AA Authorized Send Kit v4 1 2 10 License 3194 014 Authorized Send Kit v4 1 2 100 License 3194 015 emoeFAXKtAT 36798005AA Secure 1082B010AA Additional Memory Type D 512MB Remote Operator s Software Kit B1 40018004AA 10 ltem Numbers and Part Numbers are subject to change without notice 27 The eLAN Electronic License Access Number is delivered via the CNA Canon Network Access Web site 36 55 settings are required 37 Requires Super G3 FAX Board AD2 38 Requires Super G3 FAX Board AD2 and Requires Super G3 2nd Line FAX Board AD1 39 Cannot be installed with Super G3 FAX Board AD2 40 Requires USB Device Port A2 41 HDD Mirroring feature requires two hard drives either one additional 2 5inch 160 GB HDD A1 with standard 160 GB HDD o
19. Direct Printer Kit for PDF XPS H1 or PS Printer Kit AS1 is required to print e optional Additional Memory Type D 512 MB is required to use the Direct Printer Kit for PDF XPS H1 or PS Printer Kit AS1 3 uniFLOW uniFLOW is a print output management solution that can be customized to meet the needs of an organization uniFLOW offers an organization of any size a way to track printing and copying costs secure sensitive documents and enable users to print from any available printer on the network 4 Advanced Anywhere Print The AA PRINT solution combines Universal Login Manager with secure anywhere printing It is designed to provide a serverless print environment that enables end users to print and track usage from anywhere within the network to any connected device by submitting their respective authentication credentials 5 EFI PrintMe EFI PrintMe is cloud based mobile print solution for the imageRUNNER ADVANCE Series that enables end users to print electronic files from their mobile devices such as smartphones tablets and laptops to a Canon imageRUNNER ADVANCE device through the EFI PrintMe Cloud Service Files uploaded to the EFI PrintMe Cloud Server are secured with 128 bit encryption Walk up end users can print documents from the EFI PrintMe Cloud Service to a registered imageRUNNER ADVANCE device that is connected to the Internet 6 Universal Login Manager The Universal Login Manager
20. EXAMPLE OF CREDIT Drum Unit inoperative after 35 000 prints or copies or a combination of both in less than 120 days of use Calculation of the Credit may be illustrated by the following example Black Drum 350 000 35 000 _ 315 000 Calculation 350 000 5350000 90 of the dealer price of the replacement Drum eredi s EI z 75 of the dealer price of the replacement Drum THIS WARRANTY APPLIES TO DRUM S SOLD AND USED IN THE U S A AND CANADA ONLY Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 135 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D List of Tables Table 1 Model 3 Table 2 ODtIOnS 3 etie ete Rhin eee xa easi idee XE nas aee b ae RETE RE de RR Ran 5 Table 3 Box Contents Main Unit Only sssssssssseseseeseeeeee enne nennen nnn enne nnns 6 Table 4 imageRUNNER ADVANCE C9200 PRO Series 7 Table 5 imageRUNNER ADVANCE C7200 Series 8 Table 6 Hardware 8 annann nenen nn 9 Table 7 System ACCeSSOTI8S e Ee Y HERE Rey neg e ERE CY s pe V ed RR CY nae ada 11 Table 8 Supplies and 13 Table 9
21. Table 50 Duplex Color Image Reader Unit F1 Duplex Color image Reader Unit F1 Nem Specification Original Feeding Mechanism Single Pass Duplex Automatic Document Feeder 11 x 17 LGL LTR LTRR STMT or STMTR 1 Sided Scanning 13 Ib bond to 80 Ib cover 50 to 220 g m 2 Sided Scanning B amp W Original 13 Ib bond to 80 Ib cover 50 to 220 g m Color Original 17 Ib bond to 80 Ib cover 64 to 220 g m Original Tray Capacity Up to 300 sheets 20 Ib bond 80 g m Duplex Scan Color Up to 120 ipm Up to 140 ipm Sheet book three dimensional objects up to 4 4 Ib 2 kg Regular paper size Same Ratio 1 1 Reduction 1 0 78 LGL LTR 1 0 73 11 x 17 LGL 11 x 15 gt LTR 1 0 64 11 x 17 LTR 1 0 50 11 x 17 STMT 1 0 25 Enlargement 1 1 21 LGL 11 x 17 1 1 29 LTR gt 11 x 17 1 2 00 STMT gt 11 x 17 1 4 00 Copy Ratio 25 to 40096 in 196 increments Maximum Power Consumption Approximately 185 W feeder and reader Approximately 10 x 25 x 23 7 8 253 mm x 635 mm x 605 mm feeder and reader Approximately 87 1 Ib 39 5 kg feeder and reader Weight of Originals Magnification Dimensions H x W x D imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 114 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 51 Paper Deck Unit C1 Paper Deck Unit C1 Item Specification Paper Sizes LTR
22. 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 48 7 8 x 26 1 8 x 26 3 4 1 242 mm x 662 mm x 679 mm Weight Approximately 168 Ib 76 kg Installation Space Including the Main Unit WxD 55 Approximately 83 7 8 x 36 3 4 2 130 mm x 932 mm When the Booklet Finisher L1 Staple Finisher L1 is attached and the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 117 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 56 Paper Folding Unit G1 Paper Folding Unit G1 Item Specification Z Fold LTRR LGL and 11 x 17 C Fold LTRR Paper Size Accordion Z Fold LTRR Double Parallel Fold LTRR and LGL Half Fold LTRR Z Fold 14 Ib bond to 28 Ib bond 52 g mto 105 g m C Fold 14 Ib bond to 28 Ib bond 52 g m to 105 g m Paper Weight Accordion Z Fold 14 Ib bond to 28 Ib bond 52 105 g m Double Parallel Fold 14 Ib bond to 24 Ib bond 52 g m to 90 g m Half Fold 14 Ib bond to 28 Ib bond 52 g m to 105 g m Paper Types Thin Plain 1 Plain 2 Color Recycled and Bond Power Requirement From the finisher Maximum Power Consumption Approximately 132 W Dimensions HxWxD Approxima
23. Booklet Finisher L1 Contains three trays which hold approximately 4 000 sheets LTR 20 Ib bond 80 g m Sample Tray 250 sheets Top Tray 1 300 sheets and Bottom Tray 2 450 sheets Can corner or double staple approximately 50 sheets of paper LTR 20 Ib bond 80 g m2 Can saddle stitch approximately 16 sheets 12 x 18 and V fold up to one sheet e Imposition is performed only on a booklet job containing more than 3 pages e Supports up to 110 Ib Cover 300 g m e Attach the External 2 3 Hole Puncher A1 to provide hole punch capabilities e Cannot be installed with the Staple Finisher L1 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 18 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 3 External 2 3 Hole Puncher A1 e Provides 2 to 3 hole punch capabilities e Supports 2 hole punch for LGL and LTRR paper and 3 hole punch for 11 x 17 and LTR E Supports paper weights from 14 Ib bond to 140 Ib index 52 to 256 9 4 Document Insertion Unit J1 e Inserts pre printed cover sheets or insertion sheets for binding e Contains one tray that can hold approximately 100 sheets e Supports paper sizes from LTR to 13 x 19 14 Ib bond to 140 Ib index 52 to 256 g m 5 Document Insertion Folding Unit G1 TA e Inserts pre printed cover sheets or insertion sheets for binding e Contains one tray that can hold approximately 100 sheets e Supports paper si
24. CONDITION OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THE DRUM UNIT SHALL BIND CANON OR ANY AUTHORIZED SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED DRUM UNIT This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of a abuse neglect mishandling or alteration of the Drum Unit a Product Accessory or a Product in which the Drum Unit is incorporated electric current fluctuation exposure to light or accident b improper use including failure to follow operating or maintenance instructions in or environmental conditions prescribed in Canon s operators manual or other documentation c installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon s service bulletins or d use of supplies or parts other than those distributed by Canon which damage the Drum Unit or cause abnormally frequent service calls or service problems Nor does this warranty extend to any Drum Unit on which the original identification marks or serial numbers have been defaced removed or altered NEITHER CANON NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES
25. Coated 1 1 Sided Coated 2 1 Sided Coated 3 1 Sided Coated 4 2 Sided Coated 1 2 Sided Coated 2 2 Sided Coated 3 2 Sided Coated 4 Textured 1 Textured 2 Textured 3 Textured 4 Tracing Paper Transparency Pre punched Tab 1 Tab 2 Labels Bond Letterhead Envelope Duplexing Standard Automatic Trayless Duplexing Dimensions HxWxD 55 1 4 x 46 1 2 x 36 3 4 1 403 mm x 1180 mm x 932 mm To the top and right edge of the Upright control panel in the standard position 48 1 8 x 27 1 8 x 36 3 4 1 221 mm x 689 mm x 932 mm Weight Includes DADF and consumables Approximately 615 Ib 279 kg Approximately 604 Ib 274 kg Installation Space WxD when the Copy Tray P1 and Duplex Color Image Reader Unit F1 are attached and the multi purpose tray and the auxiliary tray are extended Approximately 63 x 36 3 4 1 600 mm x 932 mm Approximately 52 7 8 x 36 3 4 1 344 mm x 932 mm Power Requirement 208V AC 60Hz 15A 120V AC 60Hz 20A Plug NEMA 6 15P NEMA 5 20P Power Maximum 2 5 kW or less 2 0 kW or less Consumption Sleep Mode Approximately 0 9 W Energy Star Qualified YES 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does Not including space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 113 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide
26. Table 63 Puncher Unit BF1 Puncher Unit BF1 Item Specification 2 Holes LGL and LTRR Paper Sizes 3 Holes 11 x17 LTR and EXEC Paper Weight 14 Ib bond to 140 Ib index 52 to 256 g m Paper Types Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Color Recycled Tab Bond Letterhead Coated and Textured Punch Hole Quantity Hole Diameter Two holes 6 5 mm 1 4 Three holes 8 mm 3 8 Distance between Punch Holes Two holes 70 mm 2 3 4 Three holes 108 mm 4 1 4 Punch Waste Tray Capacity Approximately 5 000 sheets 20 Ib bond 80 g m Power Source From the finisher Dimensions HxWxD Inside the finisher Approximately 15 1 2 x 3 3 4 x 28 1 8 392 mm x 95 mm x 715 mm Weight Approximately 8 2 Ib 3 7 kg 54 Reference Registered Paper Types and Weight for the available paper weights Table 64 External 2 3 Hole Puncher A1 External 2 3 Hole Puncher A1 Item Specification Paper Sizes 2 Holes LGL and LTRR 3 Holes 11 x17 LTR and EXEC Paper Weight 14 Ib bond to 140 Ib index 52 to 256 g m Paper Types Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Color Recycled Tab Bond Letterhead Coated and Textured Punch Hole Quantity Hole Diameter Two holes 6 5 mm 1 4 Three holes 8 mm 3 8 Distance between Punch Holes Two holes 70 mm 2 3 4 Three holes 108 mm 4
27. downloads remotely and unobtrusively by using the CDS All of these factors combined helps to reduce the overall cost per copy and enables competitive suggested maintenance pricing and favorable margins 1 System Configuration Manager The System Configuration Manager contains a set of tools that helps to simplify the migration of device settings such as Main Menu settings Box settings and Service Mode settings All these settings can be saved in one file format and be used to restore or back up the machine The System Configuration Manager contains these tools e Enhanced Remote Ul Enhanced to import and export more device settings either individually or collectively using one click The device settings are exported to one file which can be imported into another device or exported to a USB stick e Enhanced USB Memory Media Enhanced to back up and restore Service Mode settings Two new keys have been added to the imageRUNNER ADVANCE C9200 PRO C7200 Series Service Mode Backup and Restore These keys when pressed enable a service technician to back up the Service Mode settings of the machine to a USB memory stick or hard drive and then restore the Service mode settings if needed imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 63 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide e Device Migration Navigator An application that can help the service technician select the best migr
28. 000 1 3 000 000 sheets Paper Guide Rollet og deos 1 3 000 000 sheets Rear Torque Limiter Tray1 2 paper holder FC9 3111 000 2 1 000 000 times Torque Limiter Sub guide 2 3 000 000 sheets Paper Holding Rubber FC9 3108 000 1 3 000 000 sheets Paper Holding Roller FC9 3320 000 1 3 000 000 sheets Staple Unit FM4 4697 000 1 500 000 times Static Eliminator FL3 2575 000 2 1 000 000 sheets Torque Limiter Shutter 1 1 000 000 times Torque Limiter Tray1 FC9 3559 000 2 200 000 times Torque Limiter Tray2 2 200 000 times 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 78 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 35 Inner Booklet Trimmer A1 Inner Booklet Trimmer A1 Consumable Parts List Description Part Number Quantity Estimated Life copies prints Remarks Damage Prevention Sheet FM4 0231 000 FM4 0234 000 1 120 000 sheets 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the fiel
29. 2000 XP Server 2003 Server 2008 Windows Vista Macintosh OS X 10 3 9 or later Optional Items e SeeQuence Suite o SeeQuence Impose o SeeQuence Compose e Removable HDD Kit B1 e Graphic Arts Package Premium Edition e X Rite Eye One e Integrated Interface amp Stand A1 Mouse Monitor keyboard and stand Utility Software Command WorkStation 5 Web Tools Power source 120 V 15A Power Consumption Approximately 78 W Dimensions HxWxD Approximately 19 1 8 x 8 1 2 x 19 1 8 485 mm x 215 mm x483 mm Weight Approximately 43 5 Ib 19 7 kg imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 130 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 70 Super G3 FAX Board AD2 Super G3 Fax Board AD2 Item Specification Applicable Line Public Switched Telephone Network Scan Line Density Standard 8 pels mm 3 85 line mm Fine 8 pels mm x 7 7 line mm Super Fine 8 pels mm x 15 4 line mm Ultra Fine 16 pels mm x 15 4 line mm Transmission Speed Super G3 33 6 kbps G3 14 4 kbps Compression Method MH MR MMR JBIG Transmission Type Super G3 G3 Maximum Original Size 11 x 17 to STMTR Receiving Paper Size 11 x 17 to STMTR Transmission Time JBIG Approximately 2 6 seconds Auto Dial Function Address Book 1 800 destinations including destinations stor
30. 8581 000 1 120 000 pages 7 Tray Separation C66 6661 ooo 1 120 000 pages Based on 5 toner coverage Waste Toner Container 0 4545 000 1 50 000 pages Ifor each color 100 Color Ratio 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Table 29 Duplex Color Image Reader Unit F1 Consumable Parts List Duplex Color Image Reader Unit F1 Consumable Parts List a Estimated Life copies prints 80 000 sheets 80 000 sheets 80 000 sheets 80 000 sheets 80 000 sheets 7 000 sheets Description Part Number Quantity Remarks Pickup roller FC8 5577 000 Feed roller 1 FL2 9608 000 Separation roller FB2 7777 000 Dust colleting type E FC8 5633 000 Dust colleting FC8 5727 000 Stamp F26 7610 000 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Table 30 Paper Deck Unit C1 Consumable Parts List Paper De
31. ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page ii Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Contents Product Overview and Configuration 1 A 1 1 B New 2 C Main Unit Box 5 6 D 7 Il Hardware Accessory Options 14 A Common Accessory Options for the imageRUNNER ADVANCE 14 1 Pape
32. APRFs Authorized Parts Repair Facilities are authorized by Canon USA to repair circuit boards for various Canon products The APRF program is designed to help your dealership reduce service costs by having circuit boards repaired instead of purchasing brand new boards Each circuit board is live tested and updated to the latest firmware version prior to returning it to your dealership Parts specified on the Canon USA Repairable Parts List must be prepaid and shipped directly to one of the following Authorized Parts Repair Facilities Log on to the Canon USA e Support Web site at http www support cusa canon com to view the Canon USA Repairable Parts List Go to the Warranty tab Part Repair Facilities Repairable Parts List See Figure 6 e Support Authorized Parts Repair Facilities for more details Hytec Dealer Services Inc Nation Wide Repair Service Inc 3600 Vineland Road Suite 121 16151 Foster Street Orlando FL 32811 Overland Park KS 66085 1 Telephone 1 407 297 1001 Customer Service 1 866 655 8676 Customer Service 1 800 883 1001 Technical Support 1 800 798 1814 Technical Support 1 888 883 2001 Fax 1 913 631 8372 Fax 1 407 297 4310 Repairable parts under warranty are repaired free of charge by the APRFs Usually the turnaround time is approximately five 5 business days Once repaired and tested the parts are shipped back to your dealership via UPS Ground If a part is not repairable the
33. Center Web site for all technicians Refer to the Technical Support section on the e Support Web site for entitlement details E Training Facilities 1 Online Course Training Facilities The online courses are located in the e Learning center on Canon U S A Inc s hereinafter referred to as Canon USA e Support Web site http www support cusa canon com Certification maps on the e Support Web site provide easy access to the training The online courses can be conducted at any dealer facility that is suitable for online student learning An imageRUNNER ADVANCE C9200 PRO or C7200 Series device must be available to enhance the learning experience 2 Classroom Training Facilities Classroom training is available in each of the five Canon Regional Training Centers e Jamesburg New Jersey e Norcross Georgia e Irving Texas e Illinois Irvine California F Course Equipment e Windows workstation Vista XP 2007 or higher Microsoft Internet Explorer v7 0 or higher e imageRUNNER ADVANCE C9200 PRO C7200 Series device e Applicable accessories hardware and software imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 47 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide G Service Materials The materials required for the imageRUNNER ADVANCE C9200 PRO C7200Series Training Program are listed in the table below Table 14 Service Materials
34. Fonts 136 fonts Adobe PS 3 e Windows Windows 2000 XP Server 2003 Server 2008 Windows Vista Windows 7 Print Drivers e Macintosh OS X 10 3 9 or later PCL 5c 6 e Windows Windows 2000 XP Server 2003 Windows Vista e SeeQuence Suite o SeeQuence Impose o SeeQuence Compose e Hot Folders and Virtual Printers e X Rite Eye One e Productivity Package Optional Items Power Source 120 V 15A Power Consumption Approximately 72 W Dimensions H x W x D Approximately 11 6 x 18 2 x 3 7 295 mm x 336 mm x 93 mm Weight Approximately 11 9 Ib 5 4 kg imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 129 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 69 ColorPASS GX400 ColorPASS GX400 Item Specification Connectable Devices imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Code Base System 10 OS Windows 7 Professional FES 64bit CPU Intel Core i5 660 3 33Ghz up to 3 6GHz w Turbo Memory 2GB Standard Hard Disk Drive 500 GB DVD ROM Standard DVD RW Interfaces to LAN 1000 100 10MbE Supported PDL Adobe PostScript 3 Network Protocol AppleTalk TCP IP IPSec Certificare Management Internal Fonts Roman model PS Fonts 126 Type 1 fonts 10 True Type fonts 2 MM type fonts 4 Euro fonts Supported Resolution 1 200x1 200dpi 2 400dpi Equivalentx600dpi Print Drivers Windows Windows
35. MB installed e Supports printing in true 1 200 x 1 200 dpi resolution Requires license activation via the LMS 3 PCL International Font Set A1 Provides Andal font support for the PCL driver e Enables the user to print in four Asian languages Japanese Chinese Korean and Taiwanese e Requires the PCL Printer Kit AS1 Requires license activation via the LMS 4 Barcode Printing Kit D1 e Provides the ability to print 1D and 2D barcodes on output e Requires the PCL Printer Kit AS1 e X Requires license activation via the LMS 5 imagePASS A2 e external print controller that attaches to the back of the C9200 PRO C7200 Series machines and supports Adobe Genuine PostScript 3 and PCL5c printer languages e Suited for office environments in which larger print volumes are frequently processed e Comes standard equipped with Command Workstation Hot Folders and Paper Catalog Kit imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 21 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide wPoRTANT e Requires the Additional Memory Type D 512 MB installed e Cannot be used with the Encrypted Secure Print Software D1 or the Job Hold function e Cannot be installed with the ColorPASS GX400 6 ColorPASS GX400 e external print controller for the imageRUNNER ADVANCE C9200 PRO C7200 Series machines and supports Adobe Genuine PostScript 3 e Suited for CRD and Prin
36. PRO C7200 Series Service Guide April 2013 Page 121 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 60 Staple Finisher L1 Continued Staple Finisher L1 Item Specification Capacity Per Tray No Collating mode Tray B LTR STMTR and EXEC 1 300 sheets or 7 3 8 188 mm in height 19 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR 650 sheets or 3 3 4 96 mm in height Tray C LTR 2 450 sheets or 13 5 8 347 mm in height 5 STMTR and EXEC 1 700 sheets or 9 5 8 243 mm in height 13 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR 650 sheets or 3 3 4 96 mm in height Collate Group mode Tray B LTR and EXEC 1 300 sheets 7 3 8 188 mm in height 5 11 x 17 LGL and LTRR 650 sheets or 3 3 4 96 mm in height Tray C LTR and EXEC 1 700 sheets or 9 5 8 243 mm in height 11 x 17 LGL and LTRR 650 sheets or 3 4 96 mm in height Staple mode Tray B Tray C LTR and EXEC 1 300 sheets 100 sets or 7 3 8 188 mm in height 5 11 x 17 LGL and LTRR 650 sheets 50 sets or 3 3 4 96 mm in height Z Fold mode When the Document Insertion Folding Unit G1 is attached Tray B Tray C 11 x 17 Up to 30 sheets 10 sheets per set when stapling LGL and LTRR Up to 10 sheets No Collating Collate Group mode with different paper sizes Tray B Tray C 650 sheets or 3 3 4 96 mm in height Staple
37. Paper Weight 14 Ib bond to 80 Ib cover 52 to 220 g m P 54 Thin Plain Plain 2 Heavy 1 Heavy 2 Color Recycled Letterhead and aper Types Pre Punched Paper Deck Capacity Up to 3 500 sheets 20 Ib bond 80 g m Power Requirement From main unit Maximum Power Consumption Approximately 44 W Dimensions HxWxD Approximately 22 1 2 x 12 3 4 x 22 570 mm x 323 mm x 583 mm Weight Approximately 81 6 Ib 37 kg Installation Space Including the Main Unit WxD C9280 PRO C9065PRO Approximately 63 x 36 3 4 1 600 mm x 932 mm C7270 C7260 Approximately 54 7 8 x 36 3 4 1 393 mm x 932 mm When the auxiliary tray is extended 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service Table 52 POD Deck Lite A1 POD Deck Lite A1 Item Specification Paper Sizes 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR Paper Weight 14 Ib bond to 110 Ib cover 52 to 300 g m Paper Types Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Pre punched Bond Labels Transparency Coated Textured and Letterhead Paper Deck Capacity Up to 3 500 sheets 20 Ib bond 80 g m Power Requirement 120 127V AC 60Hz 2 4 A Maximum Power Consumption 263 W Maximum Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately
38. Product shipments to dealers of National Account and Government Marketing Division placements are treated as if the dealer had purchased the machine They are added to the Flat Rate Reference Table total number of wholesale purchases the dealer made covered Products imagePRESS iP Monochrome iR Business Color CiR imageRUNNER ADVANCE iR ADV imagePASS A1 B1 B2 C2 D1 El G1 Ht Jt imagePRESS Server Ti The Flat Rate Program applies to full line dealers of imagePRESS IP imageRUNNER iR Color imageRUNNER CiR imageRUNNER ADVANCE iR ADV Color imageRUNNER ADVANCE CiR ADV and Oc VarioPrint products To view on line Flat Rate warranty credits log onto the ISG Central website at www isgcentral cusa canon com Go to the Canon Network Access CNA site and select Warranty Credit Inquiry gt Flat Rate Warranty Reimbursement Non Covered Products m Facsimile B ImageCLASS m Micrographics DR Scanners imageFORMULA E imagePROGRAF imagePASS L 1 M 1 M 2 M 3 S 1 5 2 U 1 U 2 ColorPASS GX 100 GX 200 GX 300 GX 400 imagePRESS Server Q1 Q2 A1100 2000 2100 A3000 A3100 A3200 2100 1200 W imagePRESS Creo Server A7000 A7500 Terms of Use Privacy Statement Site Help Canon USA Website imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 91 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 4 Warranty Parts for Repair The
39. Service Management Service To manage licenses register and install MEAP applications you can access the CDS directly from the imageRUNNER ADVANCE device s touch panel display enter the LAN License Access Number of the MEAP application when prompted and then follow the instructions on the touch panel display to install and register the MEAP application Some MEAP applications include a Software License Agreement to which you must agree before you can complete the installation and registration process Additionally you can download select client applications and related manuals from the CDS Web site located at http www canon com fau downloads Figure 4 Content Delivery System Web Site Canon Content Delivery System Language 2 Application Option Manual Download License Access Number Entry Enter the License Access Number of the Canon product you purchased License Access Number 2y Download Operating Manua Next d If there are activation or installation problems contact the Technical Support Center and provide the product s serial number and LAN imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 66 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Recommended System Engineer Requirements An SE System Engineer is recommended to work with Canon s networked devices and should have the following basic job functions Systems i
40. Service Guide April 2013 Page 89 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 3 Flat Rate Program The Flat Rate Program provides a flat rate credit to Canon USA s full line dealers as compensation for warranty expenses that they may incur Dealers who purchase an imageRUNNER ADVANCE C9200 PRO C7200 Series device will receive a Flat Rate Program credit during the month following their purchase This credit covers the dealers cost of defective parts and drums with a dealer cost under 300 00 that have been replaced during the term of the end user s Limited Warranty The Flat Rate Program enables the dealer to return the more expensive machine parts to receive reimbursement for in warranty part failures The flat rate credit is a percentage of your eligible machine purchases drums and accessories Flat rate credits are posted monthly in the CNA Canon Network Access section of Canon USA s ISG Central Web site Refer to the Online Limited Warranty Credit Inquiry section for more information Original defective parts with a dealer cost over 300 00 that have been replaced during the term of the end user warranty are eligible to receive reimbursement credit through the e Tag process Parts that are listed on the Canon USA Repairable Parts List should be sent to an APRF Authorized Parts Repair Facility to be repaired at no charge To request a part reimbursement credit complete the e Tag warranty claim form in the War
41. Software 1 Canon Mobile Printing Canon Mobile Printing is an application available for the Apple iPhone and iPad that enables mobile printing to imageRUNNER ADVANCE devices as well as Canon Multi Function and Single Function devices The Canon Mobile Printing application includes print and finishing options for the mobile end user This application is available at no charge and does not require additional accessories or MEAP applications to operate The Canon Mobile Printing application is ideal for corporate and SMB environment end users that require a method to print without the need to disrupt current print workflows or add hardware or software Canon Mobile Printing supports a variety of file formats including image photo PDF document files and web page file formats 2 Direct Print amp Scan for Mobile Direct Print amp Scan for Mobile is a combination of a MEAP application that runs on an imageRUNNER ADVANCE device and a client mobile application that runs on certain BlackBerry smartphones and Apple iPhone and iPad devices The Direct Print amp Scan for Mobile application enables users to print documents e mail messages attachments and images to an imageRUNNER ADVANCE machine as well as load scanned data from the imageRUNNER ADVANCE machine to their mobile device imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 39 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide NOTE e
42. Trimmer A1 Inner Booklet Trimmer A1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTRR Custom Size 8 1 4 x 11 to 13 x 19 1 4 210 x 279 mm to 330 2 mm x 487 7 mm Paper Weight 16 Ib bond to 110 Ib cover 60 to 300 g m Thin Plain 1 Plain Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Coated Letterhead Textured and Bond Maximum Number of Sheets that can 1 8 to 3 4 2 mm to 20 mm Paper Sizes Paper Types be Trimmed Up to 40 sheets Trimmer Booklet Waste Tray Up to 1 500 sheets of trimmed strip Capacity width 3 4 20mm LTR 20 Ib bond 80g m Power Source From the finisher Inside the finisher Approximately 15 7 8 x 9 7 8 x 24 5 8 403 mm x 251 mm x 625 mm Weight Approximately 70 5 Ib 32 kg 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service Dimensions HxWxD Table 68 imagePASS A2 imagePASS A2 Item Specification Connectable Devices imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Code Base System 10e Operating System Linux CPU Intel Pentium dual core E5300 2 6GHz Memory 2GB Standard Hard Disk Drive 160 GB Interfaces to LAN 10Base T 100Base TX 1000Base T Supported PDL Adobe PostScript 3 PCL6 and PCL5c Network Protocol AppleTalk TCP IP IPSec Certificare Management Internal Fonts Roman model PS
43. and respective accessories in the field Figure 1 Learning Path for Technicians Not Certified on the imageRUNNER ADVANCE C9000 PRO C7000 Series Machines Figure 2 Learning Path for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified Technicians imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 44 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 1 Learning Path for Non Certified Technicians Technicians can be certified on the imageRUNNER ADVANCE C9200 PRO C7200 Series machines by taking the Systems blended training course and Servicing and Maintenance Blended Training courses a Online Course Modules The online Systems and Hardware course modules are available on Canon USA s e Support Web site These online courses provide technicians with the theoretical concepts to install configure and support the imageRUNNER ADVANCE C9200 PRO C7200 Series machines Table 10 Online Course Modules Course Name Course Code Required imageRUNNER ADVANCE Systems 18IRTASO0O Yes imageRUNNER ADVANCE C9000 PRO C9200 PRO and C7000 C7200 Servicing and Maintenance 10 Item Numbers and Part Numbers are subject to change without notice b Classroom Courses The 3 day Systems and 4 day Hardware classroom courses blend the information taught online with hands on practical training in the classroom and lab E
44. be created e Upto 1 000 files folders main and sub can be saved in each level important It is strongly recommended to protect the Advanced Box folders from viruses If the users computer system has an antivirus system in place add the Advanced Box folders to its list of folders to scan and protect C Network The imageRUNNER ADVANCE C9200 PRO C7200 Series machines are equipped with a collaboration function that enables them to be connected to other imageRUNNER ADVANCE machines via the SMB WebDav protocol When one machine is connected to another machine a user can select an Advanced Box in the other machine if it is on the network to store files or print a file that is stored in the other machine on this machine D Memory Media Scan to USB memory media support is standard on the imageRUNNER ADVANCE C9200 PRO C7200 Series machines Users can attach a USB memory stick to the USB port to scan and store documents in the PDF JPEG or TIFF file format Users can also print files stored in the memory media from an imageRUNNER ADVANCE C9200 PRO C7200 Series machine at any time with the desired print settings The optional Multimedia Reader Writer A2 is required to access other types of media such as SD card SDHC card Compact Flash card and Microdrive memory media For more information see Multimedia Reader Writer A2 on p 24 Administrators can also restrict scanning to and printing from memory media independently
45. by logging on to the MEAP SMS Service Management Service Application License Information page via a Web browser The computer you are using must be connected to the machine and network You can also view the MEAP counter from the MEAP device Press the Counter Check button on the device s control panel and then press the MEAP Counter key on the touch panel display There are three types of MEAP applications e Applet Contains a user interface on the touch panel display of the device Up to nine applet tabs can be displayed on the touch panel display of the device e Servlet Contains a remote programmable user interface for the application via a Web browser Esplet The application does not contain a user interface Each MEAP application has its own counter There are 19 counters available for MEAP applications on the imageRUNNER ADVANCE machines Not included one 1 counter used for Universal Send imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 87 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide X Suggested End User Customer Service Offerings A Monthly Copy Volume The maximum print copy monthly volume is the maximum number of pages the machine can produce within a one month period based on letter size paper However the device should not be used to produce the maximum number of pages or a greater volume on a consistent monthly basis The optimum performance range is the
46. complete list of Service Revenue Profit Calculators Please click here Latest Site Additions imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 110 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Appendix A Registered Paper Types and Weight Table 48 Registered Paper Types and Weight Paper Type Paper Weight Thin 14 Ib bond to 16 Ib bond 52 to 63 g m Plain 1 17 Ib bond to 21 Ib bond 64 to 81 g m Plain 2 22 bond to 28 Ib bond 82 to 105 g m Recycled 1 17 Ib bond to 21 Ib bond 64 to 81 g m Recycled 2 21 Ib bond to 28 Ib bond 82 to 105 g m Color 17 Ib bond to 24 Ib bond 64 to 90 g m Heavy 1 29 Ib bond to 40 Ib bond 106 to 150 g m Heavy 2 56 Ib cover to 80 Ib cover 151 to 220 g m Heavy 3 82 Ib cover to 140 Ib index 221 to 256 g m Heavy 4 140 Ib index to 110 Ib cover 257 to 300 g m 1 Sided Coated 1 29 Ib bond to 66 Ib cover 106 to 180 g m 1 Sided Coated 2 67 Ib cover to 80 Ib cover 181 to 220 g m 1 Sided Coated 3 82 Ib cover to 140 Ib index 221 to 256 g 1 Sided Coated 4 140 Ib index to 110 Ib cover 257 to 300 g m 2 Sided Coated 1 29 Ib bond to 66 Ib cover 106 to 180 g m 2 Sided Coated 2 67 Ib cover to 80 Ib cover 181 to 220 g m 2 Sided Coated 3 82 Ib cover to 140 Ib index 221 to 256 g 2 Sided Coated 4 140 Ib index t
47. machines are EPEAT Electronic Product Environmental Assessment Tool GOLD qualified As an Energy Star Partner Canon U S A Inc has determined that the imageRUNNER ADVANCE models meet the Energy Star guidelines for energy efficiency The ability to activate optional software products via the LMS License Management System Refer to the LMS section herein for further details B New Features The imageRUNNER ADVANCE C9200 PRO C7200 Series machines offer the following new system performance and environmental features Enhanced user authentication capabilities OOXML Scan to PowerPoint Word support with enhanced authentication for Send and HDD batch deletion Quick startup and high speed RIP new controller Energy Saver key and improved handling of originals Remote Auto Shutdown and Weekly Shutdown Timer support Toner signal alarm pre toner low alarm and toner bottle count up alarm Faster firmware upgrade time with the Parallel Update feature Ability to duplicate the same settings on one machine and then install these settings on multiple other machines Use of a temporary data storage function by making a backup in the Service mode 1 If any options are installed the device may no longer be ENERGY STAR qualified imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 2 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 1 Model Comparison
48. three trays which hold approximately 4 250 sheets LTR 20 Ib bond 80 g m Sample Tray 250 sheets Top Tray 1 500 sheets and Bottom Tray 2 500 sheets e Can corner or double staple approximately 100 sheets of paper LTR 20 Ib bond 80 g m2 e saddle stitch approximately 20 sheets 13 x 19 1 4 and V fold up to three sheets without stapling e Supports up to 110 Ib Cover 300 g m e Attach the optional Puncher Unit BF1 to provide hole punch capabilities e Attach the optional Inner Booklet Trimmer A1 to provide one side booklet trimming capabilities e Cannot be installed with the Staple Finisher K1 4 Inner Booklet Trimmer A1 e Connects to the Booklet Finisher K1 e Provides adjustable front trimming of saddle stitched booklets from 2 mm to 20 mm up to 40 sheets e Booklet Tray can hold approximately 40 booklets e Has a trim waste capacity of up to 1 500 trimmed sheets 5 Puncher Unit BF1 2 e Provides 2 to 3 hole punch capabilities for either the Staple Finisher K1 or Booklet Finisher K1 e Supports 2 hole punch for LGL and LTRR paper and 3 hole punch for 11 x 17 and LTR Supports paper weights from 14 Ib bond to 110 Ib cover 52 to 300 g m imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 16 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 6 Professional Puncher C1 and Professional Puncher Integration Unit B1 Provi
49. to access the Service Guides area of the Web site as shown below Figure 20 ISG Central Welcome Page ISG ae CENTRAL MY PROFILE LOG OUT UPDATES NEW MP 100H SOFTWARE FOR CANON MREAL SYSTEM FOR MIXED REALITY EXPANDS ITS SUPPORT TO A VARIETY OF SENSORS FOR ENHANCED PERFORMANCE Canon U S A Inc today announced the introduction of the MP 100H a new version of software for the Company s MREAL System for Mixed Reality MR that enhances the functionality by expanding its compatibility to wider selection of position detection sensors Canon Financial Services 1 g CANON ADDS AIRPRINT COMPATIBILITY TO NEW COLOR IMAGECLASS MULTIFUNCTION Canon Network Access CNA PRINTERS 2 Canon U S A Inc today announced that two of its newest line of imageCLASS laser multifunction Engineering Services amp printers MFPs support AirPrint wireless printing from iPad iPhone and iPod touch Solutions rie ey ee Ee CANON EXHIBIT LASER MFPS AND DOCUMENT SCANNERS 2013 AMERICAN BAR ISG Product Marketing ASSOCIATION TECHSHOW CONFERENCE AND EXPO a Canon U S A Inc will be an exhibitor at the American Bar Association s TECHSHOW 2013 Legal Technology Conference amp Expo taking place April 4 6 at the hicsgo Canen will showcase its imageCLASS laser printers and multifunction printers and imageFORMULA document scanners demonstrating the value that products with robust spe
50. to enable the imageRUNNER ADVANCE C9200 PRO C7200 Series machines to be IEEE 2600 1 certified e Once the imageRUNNER ADVANCE Security Kit E1 for IEEE 2600 1 Common Criteria Certification is installed you can only upgrade imageRUNNER ADVANCE C9200 PRO C7200 Series machines with firmware versions certified for the IEEE standard 2600 1 2009 Upgrading to non certified firmware invalidates the IEEE standard 2600 1 certification although the machine will continue to operate properly imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 68 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 2 Backup Restore RAM Data If replacing and PCBs with FDIMMs attached or initializing RAM the Service Support Tool can be used to create a backup file of the RAM data on the FDIMMs and saved to a PC Once the PCB has been replaced the RAM backup file can be restored to the imageRUNNER ADVANCE and factory settings restored K Computer Requirements for Downloading Firmware The recommended desktop PC or laptop requirements 9 to download the firmware are CPU Celeron 400 MHz or higher 32 bit processor only Memory 512 MB of RAM or more Free HDD Capacity 1 GB or more of available hard disk space High Speed USB 2 0 recommended or 1 1 Display VGA 640 x 480 resolution or better 256 colors or more Operating System any of the following Microsoft Windows 2000 Server Professional Microsoft Windows XP
51. to safeguard sensitive and confidential information imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 29 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide V Security Features The imageRUNNER ADVANCE C9200 PRO C7200 Series machines include a comprehensive set of security features such as Device Authentication Data Security Document Security and Network Security A Device Authentication There are two ways to authenticate users at the device via Department ID Management and SSO H Single Sign On H 1 Department ID Management Register a Department ID and password for each department and manage the machine by limiting its use to only those who enter the correct Department ID and password Department IDs and passwords for up to 1 000 departments can be registered Use Department ID Management to keep track of the copy scan and print totals for each department 2 SSO H A user authentication system that enables the functions of the machine and MEAP applications to be used by a user after being authenticated once SSO H has two compatible user authentication systems Domain Authentication and Local Device Authentication Domain Authentication is linked to a domain controller in a Windows Active Directory environment on a network Local Device Authentication uses a database inside the machine to authenticate users Administrators can use one of these two systems or both at the same ti
52. unit G1 Consumable Parts List Description Part Number Quantity Estimated Life copies prints Remarks Pickup Roller 4A3 3870 000 1 100 000 sheets Separation Roller Parts Counter 4A3 3868 000 1 100 000 sheets Feed Roller Parts Counter 4A3 3869 000 100 000 sheets Drive Torque Limiter Parts Counter 4A3 3888 000 1 000 000 sheets Horizontal Feed Slave Roller Parts Counter FC5 3670 000 2 000 000 sheets 10 Part numbers are subject to change without notice 50 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 80 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 39 Paper Folding Unit G1 Paper Folding Unit G1 Consumable Parts List Description Part Number Quantity ce aes Remarks Through Feed Outlet Static FL3 3418 000 1 6 000 000 sheets Eliminator COGI ront Lower 1 100 000 sheets Clutch 2 Through Feed Inlet Static FL3 3420 000 1 6 000 000 sheets Eliminator Folding Front Lower Roller Drive Clutch 1 Parts Counter 2 4588 000 Folding Disengagement
53. v 3709 001 Document Insertion Folding Unit G1 _ v 3710B002AA 10 ltem Numbers and Part Numbers are subject to change without notice Paper Deck Unit C1 POD Deck Lite A1 Multi Drawer Paper Deck A1 d Paper Deck Double Feeding Detection Kit A1 for Multi Drawer Paper Deck A1 Staple Finisher K1 Booklet 119 Puncher Unit BF 17 lt SISISI SIS 18 19 Paper Deck Unit C1 POD Deck Lite A1 or Multi drawer Paper Deck A1 cannot be installed at the same time Staple Finisher K1 Booklet Finisher K1 or Copy Tray P1 cannot be installed at the same time 20 Option for Staple Finisher K1 or Booklet Finisher K1 Installs inside finisher 21 Optional Punch die for Professional Puncher C1 Only one die can be installed at a time Please check the appropriate product reference materials for information regarding life expectancy of the die 22 Requires Staple Finisher K1 or Booklet Finisher K1 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 9 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 6 Hardware Accessories Continued Hardware Accessory Options ADVANCE Item Item Number Series Series Tab Feeding Attachment 1 6793A004AA Copy Tray P1 v 3700B001AA Utility Tray A2 3723B002AA Upright Control Panel D1 Set for imageRUNNER ADVANCE C7270 C7260 USB Key Board Cherry Universal Keyboard Stand A1 Card Reader
54. 00 Series End User End User Contacts Servicing Dealer Servicing Dealer Contacts Status Canon USA TSC Assistance Required Canon USA Technical Support Center 1 800 528 2830 Update Case Resolution Update Case Canon USA Digital Solutions Specialist amp Systems Engineers Canon USA Engineering Update Case imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 104 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 2 NAVI NAVI is a computer based application that is designed to function as both an information resource and diagnostic tool for Canon dealership technicians equipped with a laptop or dealer in house help desk environments Figure 15 NAVI Login Screen 5 Service Navigator Version 1 0 0 x 2 Password Login Cancel Figure 16 NAVI Main Screen Service Navigator Versionz 1 0 0 Wet to the New Ath Versatis fer Select a Function Switch bution from the left 2 3 Change Seting 552 5 eattavncner manage corn imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 105 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide a Benefits Improves the time to resolution for the more challenging technical situations faced in the field Increases customer satisfaction by increasing the number of first visit problem reso
55. 1 000 1 1 000 000 sheets Saddle Stitcher FL2 0846 000 1 100 000 sheets Booklet Finisher L1 Only 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 77 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 34 Booklet Finisher K1 Staple Finisher K1 Booklet Finisher K1 Staple Finisher K1 Consumable Parts List Estimated Life VN 10 Description Part Number Quantity copies prints Remarks 1 Eliminator Feed guide Eoo 3335 000 1 1 000 000 sheets Static Eliminator Front FC9 3151 000 1 1 000 000 sheets Swing guide unit Static Eliminator Rear FC9 3150 000 1 1 000 000 sheets Swing guide unit Stack Delivery Upper Roller Eco 4145 2 3 000 000 sheets Front Rear Stack Delivery Upper Roller co 1 3 000 000 sheets Center Shutter Clutch FK2 8207 000 1 1 000 000 times Swing Guide Open Solenoid 2 206 000 1 1 000 000 times SL101 Torque Limiter Processing 666555455 1 1 000 000 times tray paper holder toe Guide Roller 9 436
56. 1 4 Punch Waste Tray Capacity Approximately 10 000 sheets 20 Ib bond 80 g m Power Source From the main unit Dimensions HxWxD Approximately 32 1 2 x 4 1 4 x 24 1 4 825 mm x 107 mm x 615 mm Weight Approximately 17 Ib 7 7 kg Installation Space Including the Main Unit WxD 55 Approximately 78 1 4 x 36 3 4 1 987 mm x 932 mm When the Staple Finisher L1 is attached and the auxiliary tray is extended including the Buffer Pass Unit J1 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 127 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 65 Professional Puncher C1 Professional Puncher Integration Unit B1 Professional Puncher C1 Professional Puncher Integration Unit B1 Item Specification Paper Sizes LTR Paper Weight 20 Ib bond to 80 Ib cover 75 to 216 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types 1 Recycled 2 Tab Bond Letterhead Coated 1 Coated 2 Coated 3 Coated 4 Textured 1 Textured 2 Textured 3 and Textured 4 Punch Speed At machine rated speed Chip Tray Capacity Maximum 25 000 sheets Punch Pattern Die Sets optional Plastic Comb 19 hole Twin Loop 21 32 hole Color Coil 44 hole Velo Bin
57. 1 4 Folding 180 107 Unit mm mm 93 4 POD Deck Lite 247 23 5 8 601 mm m mm 4 Booklet Finisher 45 1 2 765 mm 96 3 8 2 449 mm imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 54 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Installation Space Requirements The imageRUNNER ADVANCE C9200 PRO C7200 Series machine approximate installation space requirements may differ depending on how the machine is configured and the optional accessories attached Always ensure that there is enough space for service and operation of the device e imageRUNNER ADVANCE C9200 PRO Series Keep the back of the machine at least 31 5 800 mm away from a wall if any of the following are installed e Paper Folding Unit G1 Professional 1 e Document Insertion Unit H1 e Multi Drawer Paper Deck A1 For all other configurations keep the back of the machine at least 4 100 mm away from a wall e imageRUNNER ADVANCE C7200 Series Keep the back of the machine at least 4 100 mm away from a wall Make sure that approximately 19 3 4 500 mm of space is left around the front left and right sides of the machine for the proper servicing of the equipment e floor must be level with no bows and flat for the stabilization and support of the machine e minimum doorway opening
58. 1 is attached and the multi purpose tray and the auxiliary tray are extended 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 118 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 58 Copy Tray P1 Copy Tray P1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 x 148 mm to 330 2 mm x 487 7 mm and Envelopes Paper Weight 14 Ib Bond to 110 Ib Cover 52 g m to 300 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre Punched Transparency Tracing Labels Tab Bond Letterhead Coated Textured and Envelopes Paper Capacity 20lb Bond 1 side Up to 250 Sheets 2 side Up to 100 sheets Dimensions HxWxD Approximately 6 7 8 x 16 1 2 x 15 175 mm x 420 mm x 382 mm Weight Approximately 2 9 Ib 1 3 kg Installation Space Including the Main Unit WxD 55 C9280 PRO C9065PRO Approximately 63 x 36 3 4 1 600 mm x 932 mm C7270 C7260 Approximately 52 7 8 x 36 3 4 1 344 mm x 932 mm When the auxiliary tray is extended 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include
59. 12 x 18 11 x 17 LGL and LTRR Up to 750 sheets or 3 7 8 97 mm in height Collate Group mode Tray A Tray C LTR and EXEC 1 500 sheets or 7 3 4 195 mm in height 11 x 17 LGL and LTRR 750 sheets or 3 7 8 97 mm in height 54 Reference Registered Paper Types and Weight for the available paper weights 56 Up to 750 sheets or 3 7 8 97 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g m2 is selected imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 123 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 61 Booklet Finisher K1 Continued Booklet Finisher K1 Item Specification Capacity Per Tray Staple mode Tray A Tray C One point at front diagonal One point at back diagonal Two points in center parallel LTR and EXEC Up to 1 500 sheets 100 sets 7 3 4 or 195 mm in height 2 11 x 17 LGL and LTRR Up to 750 sheets 50 sets 3 7 8 97 mm in height No Collating mode with different paper sizes Tray A Up to 750 sheets or 3 7 8 97 mm in height Tray B 11 x 17 LGL LTRR LTR STMTR and EXEC Up to 125 sheets or 5 8 16 mm in height Tray C Up to 750 sheets or 3 7 8 97 mm in height Collate Group Staple mode with different paper sizes Tray A Tray C Up to 750 sheets or 3 7 8 97 mm in height Z Fold mode When the Paper Folding Unit G1 is attached Tray A 11 x
60. 17 Up to 30 sheets LTRR and LGL Up to 10 sheets Tray B 11 x 17 LGL and LTRR Up to 10 sheets Tray C 11 x 17 Up to 30 sheets LTRR and LGL Up to 10 sheets Half Fold mode When the Paper Folding Unit G1 is attached Tray A LTRR Up to 10 sheets Tray B LTRR Up to 10 sheets Tray C LTRR Up to 10 sheets Saddle Stitch mode 1 to 5 sheets 25 sets 6 to 10 sheets 15 sets 11 to 16 sheets 10 sets 17 to 20 sheets 5 sets Maximum Stapling Capacity When the standard staple cartridge is attached The maximum stapling capacity may vary depending on the paper type and weight LTR and EXEC Up to 100 sheets 20 Ib bond 80 g m5 or Heavy paper below 1 2 11 mm 11 x 17 LGL and LTRR Up to 50 sheets 20 Ib bond 80 g m or Heavy paper below 1 4 5 5 mm Corner Stapling 11 x 17 LGL LTR LTRR and EXEC Double Stapling 11 x 17 LGL LTR LTRR and EXEC Available Saddle Stitch Capacity Size Saddle Stitch 20 sheets including 1 cover sheet 110 Ib cover 300 g m 21 Ib bond 81 g m Saddle Folding 5 sheets 21 Ib bond 81 g m Size 18 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL LTRR Custom Size 8 1 4 x 11 to 13 x 19 1 4 210 mm x 279 mm to 330 2 mm x 487 7 mm Power Requirement AC100 240V 50 60Hz 2 8 A 56 Up to 750 sheets or 3 7 8 97 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g m2 is selected 59 Up to 30 sheet
61. 18 Table 57 Document Insertion Unit J1 118 Table 58 Copy iicet recte rua ee ate LEE Eo 119 Table 59 Staple Finisher K1 entente nsns sinet enne 119 Table 60 Staple Finislhi r E i nitri rerit 121 Table 61 Booklet 1 nnns nnns 123 Table 62 Booklet Finisher L1 125 Table 63 Puncher Unit BF1 127 Table 64 External 2 3 Hole Puncher A1 127 Table 65 Professional Puncher C1 Professional Puncher Integration Unit B1 128 Table 66 Copy Card Reader F1 sess nnne nnns 128 Table 67 Inner Booklet 1 129 Table 68 5 2 129 Table 69 ColorPASS GX400 ren ctia tup eee XR ke otn te ona indo 130 Table 70 Super G3 FAX 2 131 Table 71 Send Function Scan Specifications sse 131 Table 72 Send Funct
62. 2 Left amp Right LTR Paper Drawer 3 4 Paper Size Lower 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC STMTR Custom Size 5 1 2 x 7 1 8 to 13 x 19 1 4 139 7 x 182 mm to 330 2 mm x 487 7 mm Multi Purpose Tray 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 mm x 148 mm to 330 2 mm x 487 7 mm and Envelopes imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 112 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 49 imageRUNNER ADVANCE C9280 PRO C9270 7270 7260 Continued dm imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Paper Weight 14 Ib bond 80 Ib cover 52 g m 220 g m Paper Drawer 1 2 Left amp Right Paper 54 Thin Plain 1 Plain 2 Recycled 1 Recycled 2 Color Heavy 1 Heavy 2 Transparency Pre Punched Bond Letterhead Paper Drawer 3 4 Paper Weight 14 Ib bond 80 Ib cover 52 g m 220 g m Lower Paper Type 5 Thin Plain 1 Plain 2 Recycled 1 Recycled 2 Color Heavy 1 Heavy 2 Transparency Pre Punched Tab 1 Tab 2 Bond Letterhead Paper Weight 14 Ib bond 110 Ib cover 52 g m 300 g m Multi Purpose Tra P y Paper Type Thin Plain 1 Plain 2 Recycled 1 Recycled 2 Color Heavy 1 Heavy 2 Heavy 3 Heavy 4 1 Sided
63. 20 Ib bond 80 g m Corner Stapling 11 x 17 LGL LTR LTRR and EXEC Double Stapling 11 x 17 LGL LTR LTRR and EXEC Available Saddle Stitch Capacity Size Saddle Stitch 16 sheets including 1 cover sheet 140 Ib index 256 g m 20 Ib bond 80 g m Saddle Folding 1 sheets 20 Ib bond 80 g m Size 12 x 18 11 x 17 LGL and LTRR Power Requirement From the main unit Maximum Power Consumption Approximately 151 W including the External 2 3 Hole Puncher A1 Approximately 125 W excluding the External 2 3 Hole Puncher A1 Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 44 1 8 x 25 1 2 x 25 7 8 1 121 mm x 646 mm x 656 mm Approximately 44 1 8 x 30 x 25 7 8 1 121 mm x 761 mm x 656 mm When the auxiliary tray is extended Weight Approximately 158 7 lb 72 kg Installation Space Including the Main Unit WxD 55 Approximately 75 5 8 x 36 3 4 1 870 mm x 932 mm When the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 Approximately 78 1 4 x 36 3 4 1 987 mm x 932 mm When the External 2 3 Hole 1 attached and the auxiliary tray is extended including the Buffer Pass Unit J1 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 126 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide
64. 22 1 2 x 23 5 8 x 24 1 2 570 mm x 601 mm x 621 mm Weight Approximately 110 Ib 50 kg Installation Space Including the Main Unit WxD Approximately 65 3 4 x 36 3 4 1 671 mm x 932 mm when the Copy Tray P1 and Duplex Color Image Reader Unit F1 are attached and the auxiliary tray is extended 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 115 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 53 Multi Drawer Paper Deck A1 Multi Drawer Paper Deck A1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes Custom Size 5 1 2 x 7 1 8 to 13 x 19 1 4 139 7 mm x 182 mm to 330 2 mm x 487 7 mm Paper Weight 14 Ib bond to 110 Ib cover 52 to 300 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre punched Transparency Labels Tab Bond Letterhead Coated and Textured Paper Deck Capacity Three paper decks Up to 2 000 sheets each Up to 6 000 sheets total 20 Ib bond 80 g m Power Requirement 120 127V 60Hz 4 A Maximum Power Consumption Approximately 753 W Maximum Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 41 x 37 3 8 x 31 3 8 1 040 mm x 950 mm x 797
65. 270 PRO Series Limited Warranty CANON imageRUNNER ADVANCE C9280 PRO C9270 PRO SERIES LIMITED WARRANTY Canon U S A Inc or Canon Canada Inc as applicable Canon warrants the imageRUNNER ADVANCE C9280 PRO C9270 PRO Series product and Canon brand options designed for use with the imageRUNNER product collectively the Product to be free from defects in workmanship and materials under normal use and service for a period of 90 days after delivery to the original purchaser Purchaser or 180 000 prints or copies or a combination of both whichever comes first During such warranty period Canon shall replace without charge any defective part with a new or comparable rebuilt part This warranty shall not extend to consumables such as paper chemicals and toner as to which there shall be no warranty or replacement Warranty replacement shall not extend the original warranty period of the Product This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and software Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment that may be distributed with the Product is sold AS IS and without warranty of any kind by Canon including any implied warranty r
66. 66 I Recommended System Engineer Requirements 67 J Firmware Upgrades Using the Service Support Tool 68 1 Upgrade FunctionS 68 2 Backup Restore RAM Data 69 K Computer Requirements for Downloading Firmware 69 L Hard Disk Drive Handling 70 M Special 15 71 5 73 Consumable Parts 74 P Periodically Replaced Parts 82 Periodic 2 83 R The Waste Toner Container Replacement 85 S Soft Counter 86 T MEAP Counter
67. 9200 PRO C7200 Series Service Guide April 2013 Page 7 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 5 imageRUNNER ADVANCE C7200 Series Configuration Item Item Number imageRUNNER ADVANCE C7200 Series imageRUNNER ADVANCE C7270 Base Model 5774B009AA imageRUNNER ADVANCE C7260 Base Model 5775B009AA imageRUNNER ADVANCE C7270 Printer Model 5774B010AA imageRUNNER ADVANCE C7260 Printer Model 5775B010AA 10 Numbers and Part Numbers are subject to change without notice 14 15 16 17 Ships standard with 2 x 1 100 Sheet Paper Drawers 2 x 550 sheet Paper Cassettes UFRII Printing Color Universal Send with PDF High Compression Access Management System Single Pass Duplexing Automatic Document Feeder Color Image Reader Buffer Pass Unit 10 100 1000 BaseTX Ethernet USB 2 0 high speed connectivity Color Network ScanGear and Drum Units Please note Color Image Reader with Single Pass Duplexing Automatic Document Feeder is shipped separately Requires Copy Tray P1 Staple Finisher L1 or Booklet Finisher L1 Ships standard with 2 x 1 100 Sheet Paper Drawers 2 x 550 sheet Paper Cassettes UFRII Printing Access Management System Printer Cover Buffer Pass Unit 10 100 1000 BaseTX Ethernet USB 2 0 high speed connectivity and Drum Units Please note Printer Cover is shipped separately Requires Copy Tray P1 Staple Finisher L1 or Booklet F
68. APRF will contact your dealership and Canon USA s Warranty Control Section will issue a credit to your account To check the status of your part please contact the APRF imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 92 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide The Repairable Parts List index is in the Warranty section of the e Support Center Web site at http Awww support cusa canon com Select from the Repairable Parts List as shown below for the most current list Figure 6 e Support Authorized Parts Repair Facilities Canon psupport center ENGINEERING SERVICES amp SOLUTIONS DIVISION Info Center Flat Rate Program e Tag Part Repair Facilities Refurbished Subassembly Program Product Advisories Part Repair Facilities Authorized Parts Repair Facilities APRF s Repairable Parts List For over 20 yrs the APRF s have been repairing printed circuit boards for Canon All parts m Accessories 06 22 12 PDF 55KB repaired by the APRF s are updated to the latest version Each part 15 live tested in S Mer W Copiers 07 31 12 PDF 67KB equipment prior to it being shipped out and is covered by the APRF s workmanship for 1 year Parts should be properly packaged to prevent damage in shipping For additional W Facsimile 12 11 09 PDF 21KB details about the APRF s visit their web site by clicking on the links below Wi Scanner Series
69. ATIONS AND DISCLAIMERS THEREIN SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY CANON PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE SUPPLIER S END USER AGREEMENT CANON RECOMMENDS THAT DATA STORED ON THE PRODUCT S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE USE OR PERFORMANCE OF A PRODUCT OR ANY ASSOCIATED COMPONENT AND ALL SUCH OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED NO OTHER EXPRESS WARRANTY CONDITION OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON ANY SUPPLIER OR ANY AUTHORIZED SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED PRODUCT THE SOFTWARE EMBEDDED THE PRODUCT AND USED TO CONTROL ITS FEATURES 5 OWNED BY CANON INC AND OR OTHER THIRD PARTIES AND 15 LICENSED UNDER THE THIRD PARTY SOFTWARE TERMS AND CONDITIONS STATED ELSEWHERE IN THIS MANUAL ANY DEFECT IN SUCH EMBEDDED SOFTWARE THAT MATERIALLY IMPAIRS A FEATURE OF THE PRODUCT DOCUMENTED IN THIS USER MANUAL WILL BE COVERED BY THE ABOVE WARRANTY THAT THE PRODUCT IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP NO OTHER WARRANTY APPLIES TO THIS SOFTWARE AND ALL
70. Assembly for Universal Keyboard Stand Key Switch Unit B1 Copy Card Reader F 1 Copy Card Reader Attachment Kit A2 Canon Card Set A1 1 30 Canon Card Set A2 31 100 Canon Card Set A3 101 200 Canon Card Set A4 201 300 lt 5796B016AA J 1266V426 2212V477 2212V478 v 3873B001AA v 4784B001AA V 3730 002 v 4781 001 4781 002 4781B003AA v 4781 004 v 4781 005 v 4781 006 v 7518A004AA ADF Access Handle A1 7 1095B001AA Convenience Stapler B1 x 1727 838 10 ltem Numbers and Part Numbers are subject to change without notice lt lt Canon Set A5 301 500 Canon Card Set A6 501 1000 Braille Label Kit F 1 NINN IN ermm 2700800108 77177717 v ov _ 771777 v v srereoosna v ov sreroosna v ov v ov nma v v 1088800700 EZE lt 23 Additional Tab Feeding Attachment for cassettes 3 or 4 24 Cannot be installed if Multi Drawer Paper 1 is installed 25 Attaches to the Universal Keyboard Stand A1 for card reader authentication 26 Requires the Copy Card Reader Attachment Kit A2
71. Available Puncher Unit BF1 Optional Not Available Professional Puncher C1 With Integration Unit Optional Not Available Staple Finisher L1 Not Available Optional Booklet Finisher L1 Not Available Optional External 2 3 Hole Puncher A1 Not Available Optional Document Insertion Unit J1 Not Available Optional Document Insertion Folding Unit G1 Not Available Optional Canon PCL Printer Kit AS1 Optional Canon PS Printer Kit AS1 Optional imagePASS A2 Optional ColorPASS GX400 Optional Copy Tray P1 Optional imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 5 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Main Unit Box Contents Note Box contents shown are for reference purposes only and are subject to change without notice Table 3 Box Contents Main Unit Only e Main Unit e Before Using This Machine e Drum cartridge Bk e Instructions for unpacking the e Drum cartridge C developing unit e Drum cartridge M e imageWARE Enterprise Management e Drum cartridge Y Console CD e e Manual e UFR II User Software CD E Setup Guide AMS KIT e Basic Operating Guide e Correction Notice e Upright Control Panel Set imageRUNNER ADVANCE C9280 PRO 9270 PRO Only imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 6 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Configuration Note All configurations shown are for reference purposes only an
72. Canon B coo co ADVANCE ADVANCE C9280 PRO C7270 C7260 C9270 PRO Service Guide Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Published by Canon U S A Inc One Canon Park Melville NY 11747 3336 1 800 OK CANON E Mail serviceplanning cusa canon com Canon U S A Homepage http www usa canon com Canon U S A Internet e Support Center Web site http Awww support cusa canon com Canon U S A ISG Central Web site http isgcentral cusa canon com Canon Network Access CNA Web site http www cna cusa canon com Distributed in the United States by Canon U S A Inc IMPORTANT THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageRUNNER ADVANCE C9200 PRO C7200 SERIES SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION ALL PRICES AND SPECIFICATIONS LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS REVISION HISTORY Revision Date Sections Details Release of the imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Service Guide April 2013 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Pagei Conon imageRUNNER ADVANCE C9200
73. D and decrypts information read from the internal HDD The public keys to encrypt confidential information are securely controlled by the TPM chip and they can only be decrypted if the TPM releases the associated decryption key If the HDD is removed from the machine it will be difficult to retrieve data off that HDD since the encryption key for that data is stored in a separate location within the TPM CAUTION Once the TPM setting is activated if the end user fails to back up the TPM key or if the end user loses the TPM key it may result in permanent unrecoverable data loss for which Canon U S A Inc is not liable See DISCLAIMER on p ii for further details O e f the TPM setting is activated and the TPM chip fails the confidential information stored on the chip can only be recovered if Canon s service representative replaces the TPM chip and restores the original TPM key to the new chip Immediately back up the TPM key on a USB memory stick after the TPM setting is activated e Only the Administrator of the machine can back up the TPM key e security reasons the TPM key only be backed up once Store the USB memory with the back up data in a safe place imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 32 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide e For the back up of the TPM key it is recommended that a USB memory stick supported sy
74. DISCLAIMER AND LIMITATION PROVISIONS AS SET FORTH BELOW APPLY TO THIS SOFTWARE NEITHER CANON OR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES LOSS OR CORRUPTION OF DATA INCLUDING WITHOUT LIMITATION DATA STORED ON THE PRODUCT S HARD DISK DRIVE STORAGE CHARGES OR OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER S EXCLUSIVE REM
75. E Series It tracks a user s device usage on a per function basis through Department IDs and Windows log on user names 3 imageWARE Enterprise Management Console and Plug ins iW imageWARE Enterprise Management Console is Web based network device management utility that enables managers to control and manage all devices installed on the network from one central location IT managers can discover devices view device status manage device settings and notify users of device errors via e mail The capabilities of imageWARE Enterprise Management Console can be expanded by using optional plug in applications such as the Address Book Management Plug In enables an Administrator to retrieve an address book from one imageRUNNER ADVANCE device and deliver it to other imageRUNNER ADVANCE devices across the network The optional plug ins are available for IT managers and dealers through http www imageware com or to the dealer only through Canon U S A s e Support Center Web site www support cusa canon com 4 uniFLOW Device Security amp Management uniFLOW the print output management solution includes multiple authentication methods to enable an organization to restrict machine access and functions on a per user basis uniFLOW end users must authenticate themselves either by entering their user name and password or by using a smart card proximity or magnetic card imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide A
76. EDY CONDITIONS OF WARRANTY Defective parts must be returned to Canon or an Authorized Service Provider with all necessary documentation and will become the property of Canon THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U S A AND CANADA ONLY imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 133 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 2 imageRUNNER ADVANCE C7270 C7260 Series Limited Warranty CANON imageRUNNER ADVANCE 7270 7260 SERIES LIMITED WARRANTY Canon U S A Inc or Canon Canada Inc as applicable Canon warrants the imageRUNNER ADVANCE C7270 C7260 Series product and Canon brand options designed for use with the imageRUNNER product collectively the Product to be free from defects in workmanship and materials under normal use and service for a period of 90 days after delivery to the original purchaser Purchaser or 90 000 prints or copies or a combination of both whichever comes first During such warranty period Canon shall replace without charge any defective part with a new or comparable rebuilt part This warranty shall not extend to consumables such as paper chemicals and toner as to which there shall be no warranty or replacement Warranty replacement shall not extend the original warranty period of the Product This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and softwa
77. ER ADVANCE C9200 PRO C7200 Series dealers The TSC is the single point of entry for this process Once a call is placed to the TSC and information is logged into the call management system a case number is assigned to the call Every effort is made to resolve the problem during the call Calls that cannot be resolved during the initial call and require escalation must follow the process below The status of all escalated cases can be viewed via e Support or by calling the TSC Canon USA s TSC support responsibilities are as follows e contracted servicing dealer solely provides all technical support for the end user e The Canon USA TSC is the central contact escalation for the reporting of all known outstanding hardware and software issues to Canon USA s engineering and software development groups e Canon USA TSC is available to all Authorized Dealers Systems Engineers and Technicians who have successfully completed the training program e The TSC provides technical information regarding all Canon associated hardware and software products e The TSC deploys as required through proper escalation procedures all on site Canon USA Digital Solutions Specialists and Systems Engineers imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 103 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 47 Canon USA Support Escalation Flow Chart Canon imageRUNNER ADVANCE C9200 PRO C72
78. ER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 101 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Product Technical Support Offerings A Dealer Support Requirements imageRUNNER ADVANCE C9200 PRO C7200 Series Technical Training is required to receive technical support for these machines Refer to the Canon USA Technical Support Center section for further details To ensure that every dealer receives the highest level of support and help to resolve the end user s problems quickly and accurately we recommend the following to maximize your technical support request Your support personnel should check technical documentation User Manuals Technical Publications etc and the e Support Web site 24 hours a day 7 days a week before calling Canon USA s TSC Technical Support Center since your concern may have already been addressed and documented Have your Support ID number ready when you call the TSC and make sure that you are where the engine or application is located and accessible This dramatically improves the TSC s ability to help troubleshoot the problem and eliminate the guesswork when answering a specific question This also helps to supply you with answers that are more accurate Provide the serial number of the installed engine or application you want to troubleshoot While the serial number is required to access support it also provides the Support Specialist with informat
79. Estimated Installation Times Continued Estimated Installation Times Estimated Estimated imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Description Unpack Installation TU Time Time Super G3 2nd line Fax Board AD1 1 minute 29 minutes 30 minutes Handset G2 1 minute 4 minutes 5 minutes Voice Guidance Kit F2 1 minute 11 minutes 12 minutes Voice Operation Kit C2 2 minutes 11 minutes 13 minutes HDD Data Encryption amp Mirroring Kit C7 2 minutes 25 minutes 27 minutes USB Device Port A2 2 minutes 7 minutes 9 minutes Additional Memory Type D 512MB 1 minute 4 minutes 5 minutes Removable HDD Kit AC1 2 minutes 24 minutes 26 minutes HDD Mirroring Kit D2 2 minutes 9 minutes 11 minutes 2 5inch 160GB HDD G1 1 minute 9 minutes 10 minutes 2 5inch 1TB HDD H1 1 minute 9 minutes 10 minutes Removable HDD Kit AH1 2 minutes 25 minutes 27 minutes Multimedia Reader Writer A2 2 minutes 14 minutes 16 minutes Serial Interface Kit K1 1 minute 8 minutes 9 minutes Copy Control Interface Kit A1 1 minute 7 minutes 8 minutes imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 59 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide E Remote Support Services Remote support services consist of imageWARE Remote and the CDS Content Delivery System 1 imageWARE Remote imageWARE Remote is a service that collects page counter service p
80. FM4 41 17 000 1 1 000 000 sheets Solenoid Parts Counter Through Folding Flapper FK2 4548 000 1 2 000 000 sheets Solenoid Part Counter 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 81 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide P Periodically Replaced Parts Some parts of the machine must be maintained and replaced periodically to ensure a specific level of machine performance These parts can affect the performance of the machine once they fail even if there is no external change or damage Whenever possible plan to replace these parts during a scheduled service visit Table 40 Periodic Replacement Parts Main Unit Periodic Replacement Parts Estimated Life 10 Description Part Number Quantity copies prints Remarks Toner Filter FL3 7553 000 1 500 000 pages Ozone Filter FL3 4101 000 2 500 000 pages Specified by the number Dustproof Filter FL2 0439 000 1 500 000 pages of sheets a A4 size basis Primary Charging Assembly FM0 0892 000 1 1 400 000 pages c
81. GL LTR LTRR EXEC Paper Sizes STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 x 148 mm to 330 2 mm x 487 7 mm and Envelopes Paper Weight Tray A 14 lb bond to 140 Ib index 52 to 256 g m Tray B 14 lb bond to 110 Ib cover 52 to 300 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre Punched Transparency Tracing Labels Tab Bond Letterhead Coated Textured and Envelopes Capacity Per Tray No Collating mode Tray A LTR STMTR and EXEC Up To 250 sheets or 1 3 4 43 mm in height 13 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR Up To 125 sheets or 7 8 21 mm in height Tray B LTR STMTR and EXEC Up To 1 300 sheets or 7 3 8 188 mm in height 13 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR Up To 650 sheets or 3 3 4 96 mm in height Tray C LTR Up To 2 450 sheets or 13 5 8 347 mm in height 5 STMTR and EXEC Up To 1 700 sheets or 9 5 8 243 mm in height 13 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR Up To 650 sheets or 3 3 4 96 mm in height 54 Reference Registered Paper Types and Weight for the available paper weights 58 Up to 650 sheets or 3 3 4 96 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g m2 is selected imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 125 Conon
82. ING THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER S EXCLUSIVE REMEDY CONDITIONS OF WARRANTY Defective parts must be returned to Canon or an Authorized Service Provider with all necessary documentation and will become the property of Canon THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U S A AND CANADA ONLY imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 134 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 3 GPR 32 33 Drum Unit Limited Warranty CANON GPR 32 33 DRUM UNIT LIMITED WARRANTY Canon U S A Inc and Canon Canada Inc collectively Canon warrant the Drum Unit incorporated into the imageRUNNER ADVANCE Series product the Product packaged with this Limited Warranty the Drum Unit to be free from defects in workmanship and materials under norma use and service other than exterior defects such as nicks scratches or dents for a period of 30 days after delivery to the original purchaser of the Drum Unit or use of it to make 1 000 prints or copies or a combination of both whichever comes first If the Drum U
83. LOSS OR CORRUPTION OF DATA STORAGE CHARGES OR OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE DRUM UNIT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE DRUM UNIT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE ANY DRUM UNIT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM UNIT AND STATES SUCH PURCHASER S EXCLUSIVE REMEDY CONDITIONS OF WARRANTY The defective Drum Unit must be retumed to Canon freight prepaid in the original packaging with all necessary documentation machine log a sample copy warranty claim tag or other documents as required from time to time to receive the Credit or replacement Drum Unit Credits will be based on the then current dealer price for the replacement Drum Unit and will be pro rated based on the copies made as indicated by the service report submitted by the Canon Authorized Service Representative
84. Manager 5 38 5 eGCopy PDF Pro 38 6 38 B Scan Management 38 1 Workflow Composer and Connectors 38 2 Authorized 38 3 niFLOW 38 4 Cloud Portal for imageRUNNER ADVANCE 39 5 ShareScan 39 C Print Output Management 39 1 Canon Mobile Printing 39 2 Direct Print amp Scan for 39 40 4 AA PRINT Advanced
85. Ns Wireless Local Area Networks Authentication involves communications between supplicant authenticator and authentication server The supplicant is authentication software on a client device The client device the imageRUNNER ADVANCE C9200 PRO C7200 Series machine needs the supplicant to provide credentials such as user names passwords or digital certificates to the authenticator a wireless access point authenticator then forwards the credentials to the authentication server imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 35 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide generally a RADIUS database for verification If the credentials are valid in the authentication server database the client device is allowed to access resources located on the protected side of the network 4 Network Port and Application Access Control Network Port and Application Access Control enables system administrators to set up only the necessary protocols such as IPP FTP SNTP SNMP RAW LPD and others for transferring data These protocols can be switched on and off The administrator can also disable unneeded services protocols ports and the potential paths of attack so that attacks on the machine can be minimized 5 IPv6 The imageRUNNER ADVANCE Series supports Internet Protocol Version 6 IPv6 which is a network layer protocol designated as the successor to IPv4 for general use o
86. O C7200 Series Service Guide B Limited Warranty Support 1 End User Limited Warranty Conditions Ninety 90 days after delivery to the original purchaser or 30 000 prints copies or a combination of both whichever comes first This limited warranty covers the product accessories For detailed limited warranty information please refer to the imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Series Limited Warranty located in the Appendix Note No warranty is given on any consumables or consumable parts such as paper toner chemicals or pick up rollers 2 GPR 32 33 Drum Unit Limited Warranty Table 45 GPR 32 33 Drum Unit Limited Warranty 1 000 prints or copies or a combination of Black Drum Unit both or 30 days after delivery to the original purchaser whichever comes first 1 000 prints or copies or a combination of Color Drum Unit both or 30 days after delivery to the original purchaser whichever comes first Full Credit 350 000 prints or copies or a combination Black Drum Unit of both or 120 days after delivery to the Prorated original purchaser whichever comes first Credit 140 000 prints or copies or a combination Color Drum Unit of both or 120 days after delivery to the original purchaser whichever comes first For detailed limited warranty information please refer to the GPR 32 and or the GPR 33 Drum Unit Limited Warranty located in the Appendix imageRUNNER ADVANCE C9200 PRO C7200 Series
87. PRO C7200 Series Service Guide COPYRIGHTS AND TRADEMARKS This Service Guide is the property of Canon U S A Inc Canon U S A Inc 2013 All rights reserved Canon imageRUNNER MEAP and Always Ask for Canon Genuine Toner Parts amp Supplies are registered trademarks of Canon Inc imageWARE is a registered trademark of Canon U S A Inc All other company names and product names may be trademarks or registered trademarks of their respective owners and are hereby acknowledged LEGAL NOTICES The information contained in this Service Guide constitutes confidential information of Canon U S A Inc Pursuant to the authorized Service Agreement with Canon U S A Inc this Service Guide is solely for reference purposes and may be used only by an authorized Service Provider of Canon U S A Inc No part of this Service Guide may be reproduced or transmitted in any form by any means electronic or mechanical for any purpose without the prior written consent of Canon U S A Inc except as expressly permitted herein Pursuant to the authorized Service Agreement with Canon U S A Inc the Service Provider agrees to indemnify Canon U S A Inc and to hold it harmless from and against any and all claims arising out of Service Provider s possession use or misuse of this Service Guide As an authorized Canon dealership for the imageRUNNER ADVANCE you agree that the imageRUNNER ADVANCE and its related hardware software
88. Professional or Home Edition Network connection 10Base T 100Base TX or a PCMCIA slot for Ethernet card e Download Tool SST version 4 72 or later Necessary Cables High Speed USB 2 0 compliant cable as short as possible to avoid connection problems Note Do not use extension cables Cross over Ethernet cable 49 Specifications are subject to change without notice imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 69 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide L Hard Disk Drive Handling The imageRUNNER ADVANCE C9200 PRO C7200 Series machines use an HDD Hard Disk Drive for storing firmware and image data The HDD is easily affected by shock vibration and static charge Therefore its handling requires special care When transporting an HDD which is available as a service part it must be kept in its original package until it is installed in a machine A CAUTION Canon USA or any of its affiliates or dealers are not liable for any damages for loss of data received or stored on the hard disk including loss arising from lost opportunity to use such data even if Canon is informed of the possibility of such damages Therefore it is recommended to not permanently store data on the HDD without having secured copies or printouts of such data Review the terms of the product s Limited Warranty for more details If an HDD must be replaced due t
89. R ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 42 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Vil Dealer Sales Service Authorization To become authorized and maintain authorization to sell and service the imageRUNNER ADVANCE C9200 Series and imageRUNNER ADVANCE C7200 Series each Authorized Dealer location must have at least two 2 employees who have successfully completed the imageRUNNER ADVANCE C9200 Series Training Program and received certification imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 43 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide VIII Educational Training A Training Program Overview The imageRUNNER ADVANCE C9200 PRO C7200 Series training program consists of two learning paths based on service technicians who are trained and certified on the predecessor imageRUNNER ADVANCE C9000PRO C7000 Series models and those who are not trained and certified see Figures 1 and 2 below The Update learning path is specifically for service technicians who are already certified on the imageRUNNER ADVANCE C9000 PRO and C7000 Series machines and enables technicians to identify the new features of the imageRUNNER ADVANCE C9200 PRO C7200 series products The Blended training courses provide technicians with the knowledge required for installing configuring servicing and maintaining the imageRUNNER ADVANCE C9200 PRO C7200 Series devices
90. RUNNER ADVANCE devices You can save up to 40 minutes per machine for machine preparation and application downloading and installation There are three methods which helps you to deliver firmware updates and applications to imageRUNNER ADVANCE devices imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 60 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 24 CDS Firmware Delivery Methods Fully unattended Scheduled updates after initial Update Automatic Automatic one time setup at device B y less than 5 minutes Update Eliminate remotely 13 hours to NH TG CORONIS as technician visits through 7 days in heduled UGW advance pene Cue Reduce duration CDS Manual of technician visit Fully unattended One time as Update Up to 7 days than 5 minutes at device in advance h lasci One time on S M Manual d d automatic eman installation a Method A On Site Scheduled Update The On site Scheduled Update method ensures that the device always has the latest version of firmware installed After a one time setup by a service technician the imageRUNNER ADVANCE machine automatically downloads and installs new firmware as it becomes available No further technician visits are required to update firmware b Method B Remote Update The Remote Update method enables the dealership to arrange a scheduled firmware download to the imageRUNNER ADVANCE fr
91. Table 24 CDS Firmware Delivery 61 Table 25 Special Tools 81 22 epa etna inen xao Rn nee ena ERROR aaa REN 71 Table 26 Solvents and 72 Table 27 Main Unit Consumables 73 Table 28 Main Unit Consumable Parts 74 Table 29 Duplex Color Image Reader Unit F1 Consumable Parts 5 76 Table 30 Paper Deck Unit C1 Consumable Parts List 76 Table 31 POD Deck Lite A1 Consumable Parts 77 Table 32 Multi drawer Paper Deck A1 Consumable Parts 77 Table 33 Booklet Finisher L1 Staple 1 77 Table 34 Booklet Finisher K1 Staple 1 78 Table 35 Inner Booklet Trimmer A1 eene eren 79 Table 36 Document Insertion Unit H1 sssssssssssssssssesee eene eene 79 Table 37 Document Insertion Unit J1 oo cece eee ceccee cece ee eeeeeeaeeeeeeeeeseceaaaeeeeeeeeeseeaaaeeeeeeeeeeensiaeeeeess 80 Table 38 Document Insertion Folding Unit G1 sss 80 Table 39 Paper Folding Unit G1 ener nenne trennen 81 Table 40 Periodic Replacement 82 Table 41 Ma
92. ULM is a MEAP application developed by NT ware for imageRUNNER ADVANCE devices to provide a server less solution for simple user authentication with image login and proximity card login support The ULM application utilizes the native capabilities of the imageRUNNER ADVANCE for personalization and delivers basic usage and cost reporting functionality The ULM also utilizes the Access Management System and is used as login application for AA Print The ULM can be upgraded to the full uniFLOW platform providing mobile printing and secure printing advanced security scanning workflows and a full automated statistics and reporting suite imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 40 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Device Security and Management Software 1 AA PROX Advanced Authentication Proximity Card The AA PROX solution is a login platform that authenticates walk up end users to the machine via a registered proximity card or by entering a user name and password AA PROX authenticates users against an Active Directory or local user database on devices and can be combined with the AMS Access Management System imageWARE ADVANCE Tracker to track usage and enforce access control to system functions 2 imageRUNNER ADVANCE Tracker imageRUNNER ADVANCE Tracker is a serverless output tracking and cost recovery solution designed specifically for the imageRUNNER ADVANC
93. URES IS OWNED BY CANON INC AND OR OTHER THIRD PARTIES AND IS LICENSED UNDER THE THIRD PARTY SOFTWARE TERMS AND CONDITIONS STATED ELSEWHERE IN THIS MANUAL ANY DEFECT IN SUCH EMBEDDED SOFTWARE THAT MATERIALLY IMPAIRS A FEATURE OF THE PRODUCT DOCUMENTED IN THIS USER MANUAL WILL BE COVERED BY THE ABOVE WARRANTY THAT THE PRODUCT IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP NO OTHER WARRANTY APPLIES TO THIS SOFTWARE AND ALL DISCLAIMER AND LIMITATION PROVISIONS AS SET FORTH BELOW APPLY TO THIS SOFTWARE NEITHER CANON OR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES LOSS OR CORRUPTION OF DATA INCLUDING WITHOUT LIMITATION DATA STORED ON THE PRODUCT S HARD DISK DRIVE STORAGE CHARGES OR OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGO
94. VARIETY OF SENSORS FOR ENHANCED PERFORMANCE Canon U S today announced the introduction of the MP 100H a new version of software for the Compa EAL System for Mixed Reality MR that enhances the functionality by expanding patibility to 2 wider selection of position detection sensors Canon Financial Services ham ag CANON ADDS AIRPRINT COMPATIBILITY TO NEW COLOR IMAGECLASS MULTIFUNCTION non Network Access CNA PRINTERS Canon U S A Inc today announced that two of its newest line of imageCLASS laser multifunction printers MFPs support AirPrint wireless printing from iPad iPhone and iPod touch Fess DLL 6 CANON TO EXHIBIT LASER MFPS AND DOCUMENT SCANNERS AT 2013 AMERICAN BAR _ ISG Product Marketing ASSOCIATION TECHSHOW CONFERENCE AND EXPO E Canon U S A Inc will an exhibitor at the American Bar Association s TECHSHOW 2013 Legal Technolegy Conference amp Expo taking place April 4 6 st the Hilton Chicago Canen will showcase its imageCLASS laser printers and multifunction printers and imageFORMULA document nners demonstrating the value that products with robust speed exceptional output and flexibility can offer to the legs sector Canon Financial Services Federal State Sales Dealer Leasing Support Center gt Support Center gt Reference Guide A luct Markeling imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 96 Canon ima
95. accessories will not be exported from the United States except in strict accordance with the Export Administration Regulations of the U S Department of Commerce and other U S laws and regulations controlling exports from the United States Canon U S A Inc from time to time updates this online Service Guide and may modify the information and or specifications contained in it at any time without notice Additionally all prices and availability dates listed herein are subject to change without notice The latest version is available online at the ISG Central and e Support Web sites noted above Please make certain that you are using the latest version Specimens of Web pages included herein are for illustration purposes only DISCLAIMER NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES LOSS OR CORRUPTION OF DATA INCLUDING WITHOUT LIMITATION DATA STORED ON THE PRODUCT S HARD DISK DRIVE STORAGE CHARGES OR OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN
96. ach student is provided the opportunity to assemble disassemble and install key machine components as well as troubleshoot many areas of the machine and accessories Table 11 Classroom Courses Course Name Course Code Required imageRUNNER ADVANCE Systems 07 501 Yes imageRUNNER ADVANCE C9000 PRO C9200 PRO and C7000 C7200 Servicing and Maintenance uai uid 10 Item Numbers Part Numbers are subject to change without notice imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 45 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 2 Learning Path for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified Technicians Technicians who are already certified on the imageRUNNER ADVANCE C9000 PRO C7000 Series machines can take the updated imageRUNNER ADVANCE C9200 PRO C7200 Series Hardware update course online Table 12 Updated Online Course Modules for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified Technicians Course Name Course Code Required imageRUNNER ADVANCE C9200 PRO C7200 Series Hardware Update 10 Item Numbers and Part Numbers are subject to change without notice 19IRTACU92000 Yes B Prerequisites Prior to taking the imageRUNNER ADVANCE C9200 PRO C7200 Series Training program technicians must successfully complete the Applied Technologies Learning course Table 13 Prerequisite Course
97. ail message e Search for technical solutions with the Integrated Knowledge Management System through a natural language query Read or download on line documentation Download patches and their Readme files Download firmware and software drivers Track and modify logged cases Review all open cases To access e Support you must first register for an e Support ID Number To register for an e Support ID number go to the Canon USA s e Support Center Web site at http www support cusa canon com Click on the Register button and follow the instructions This service is available at no additional charge to all authorized dealers Figure 18 e Support Login Screen gt Canon psupport center ENGINEERING SERVICES amp SOLUTIONS DIVISION This website is designed to provide Technical Support Site Tools Service Documentation Warranty and Educational Information services to Authorized Canon Dealers and Servicers of Canon Digital Imaging Products Please log in below M 2 Lam DOBE READER X AUTHORIZED SERVICE 7 SMART CALL CENTER is RI FACILITY LOGIN LOGIN BSF Access ID E mart Center ID Other Canon Websites m Canon U S A Site E Reseller Info Center Developer Support Site 15G Central ISG Marketing imageRUNNER Marketing Site 8 imageWARE Marketing Site 15G Learning Zone Sales Training F Access ID assword Forgot your password Click Igfluding e Cl
98. aim Service More For Approved Pilot Candidates BR Bectronice tor lining a Only Inc imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 108 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide b Canon USA s ISG Central Web Site Complete Service Guide versions are available on the Canon USA s ISG Central Web site http isgcentral cusa canon com Access is limited to an Authorized Dealers Management staff Please contact your Dealer Administrator to request access to the Engineering Services and Solutions section of ISG Central Figure 19 ISG Central Login Screen Welcome to Canon ISG Central Your Resource for Accessing the Imaging Systems Group Extranets The ISG Central website enables you to log into all of the ISG web resources with a single UserlD and Password In addition we will be posting information about product updates site revisions and Canon events on the ISG Central page all with the goal of keeping you up to date with the most recent ISG information ISG Central Login Assistance Please enter your UserlD and Password to gain access to ISG Central Forgot Password Reset Password RR Having difficulty logging in please read Password Login Issues Contact Us Reminder Your Password is Case Sensitive When an end user logs on to the ISG Central Web site he she must select the Engineering Services and Solutions button
99. anon Financial Services Federal State Sales Dealer Leasing Support Center p Support Center p Reference Guide A M 156 Product Marketa JSS Product Marketing ISS Product Marketing RUN Solutions Brochures e am ra ba eRUNNER iness RUN Praduct Markeling imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 98 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide On the CNA Web site select Warranty Credit Inquiry and then select Flat Rate Warranty Reimbursement to perform a Flat Rate Warranty claims search as shown in the following screen shots Figure 13 CNA Warranty Credit Inquiry Onder and Inquiry n pi ydr and sion vark Promdes detaded u ctnatou Acces EM eit Coah Canon U S A Inc 7 p Warranty Claims Relmbursement Flat Rate Warranty Reimbursement As Ob 0128 2008 11 32 11 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 99 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Service Parts Availability Service parts ordering will be available 24 hours a day 7 days a week 365 days a year to provide the quickest possible response should the need arise for such parts Canon USA will provide service parts for the key units assemblies and consumables to cover the entire machi
100. arts counter and alarm jam and error code data from Canon devices with the eRDS Embedded Remote Diagnostic System The eRDS enables a device to transmit counter and error code data to a UGW Universal Gateway database that the dealership can retrieve via a Web portal imageWARE Remote provides the following benefits to customers e ability to communicate meter counter information to the UGW database for review by your dealership e ability to communicate device alarm jam and error alert notifications to the UGW database The notification settings can be adjusted by your dealership within the UGW e ability to schedule a firmware download via the CDS Content Delivery System 2 Content Delivery System The CDS is Canon s next generation system for the delivery and installation of firmware and MEAP Multifunction Embedded Application Platform applications to imageRUNNER ADVANCE devices The advantages of the CDS include reduced service costs labor and travel and improved first call resolution Another benefit is that the latest version of firmware is always available to download and install on the imageRUNNER ADVANCE devices The CDS provides users the option to download select MEAP applications jar files and license files select client applications and related manuals from the CDS Web site http Awww canon com fau downloads However the value of using the CDS is realized when updating multiple image
101. as shown below Figure 12 ISG Central ISG ASA CENTRAL PROFILE LOGOUT UPDATES ag NEW MP 100H SOFTWARE FOR CANON MREAL SYSTEM FOR MIXED REALITY EXPANDS ITS SUPPORT TO A VARIETY OF SENSORS FOR ENHANCED PERFORMANCE Canon U S A Inc today announced the introduction of the MP 100H a new version of software for the Company s MREAL System for Mixed Reality MR that enhances the functionality by expanding its compatibility to a wider selection of position detection sensors Canon Financial Services g CANON ADDS AIRPRINT COMPATIBILITY TO NEW COLOR IMAGECLASS MULTIFUNCTION Canon Network Access CNA PRINTERS UR a Canon U S A Inc today announced that two of its newest line of imageCLASS laser multifunction printers MFPs support AirPrint wireless printing from iPad iPhone and iPod touch CANON TO EXHIBIT LASER MFPS AND DOCUMENT SCANNERS AT 2013 AMERICAN ISG Product Marketing ASSOCIATION TECHSHOW CONFERENCE AND EXPO E gt ur U S A Inc will be an exhibitor at the American Bar Association s TECHSHOW 2013 Legal Technology Conference amp Expo taking place April 4 6 at the Hilton Chicago Canon will ite imageCLASS laser printers and multifunction printers and imageFORMULA document scanners demonstrating the value that products with robust speed exceptional output and flexibility can offer te the legs sector case C
102. ation 43 Educational 44 A Training Program Overview 44 1 Learning Path for Non Certified Technicians 45 2 Learning Path for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified Technicians 46 B Prerequisites 46 C Certification eoo ee enr r rrr nnne 2 2 2 nnnm nnnm nnnm 46 D Who Should 47 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page v Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide E Training Facilities 47 1 Online Course Training Facilities 47 2 Classroom Training Facilities 47 F Course 47 S
103. ation tool Remote UI or USB memory media for device settings based on the source device destination device and settings to transfer The Device Migration Navigator delivers a printable report that shows the service technician the tools to use the migration procedure and migration limitations The Device Migration Navigator is available at no charge from the Canon s e Support Center Web site Download Center 2 iWEMC Device Firmware Update The iWEMC imageWARE Enterprise Management Console DFU Device Firmware Update enables the Administrator of the machine to batch update the firmware on all the imageRUNNER ADVANCE models in their fleet by using a single iWEMC task The Intranet must be linked with the L CDS Local Content Delivery System imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 64 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide G LMS License Management System To activate optional software programs and features preinstalled on the imageRUNNER ADVANCE you must obtain a license through the LMS server This replaces the need for additional hardware or dongles to activate new software The LMS is a server based software license program All purchased software application packages contain a license access number certificate with the documentation The dealer must enter the license access number and the imageRUNNER ADVANCE device s serial number into the LMS server to generate a l
104. ations e Requires the optional USB Device Port A2 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 24 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Data Security and Wireless Options 1 Encrypted Secure Print Software D1 e Enables the user to encrypt print data sent from a computer by using the Secured Print function and then decrypt it at the device Requires license activation via the LMS O wPoRTANT The Encrypted Secure Print Software cannot be used with the imagePASS A2 2 iR ADV Security Kit E1 for IEEE 2600 1 Common Criteria Certification Set e Enables the user to configure security settings that are required to comply with the IEEE 2600 1 standard e Includes the IEEE 2600 License Certificate Bootable CD with certified system software IEEE 2600 User Manual CD Installation Manual and HDD Data Encryption amp Mirroring Kit e be used with the Super Fax Board 274 and 2 47 lines Direct Print Kit Remote Operators Software Kit Web Access Software Multimedia Reader Writer and some MEAP applications Note Not available at the time of the imageRUNNER ADVANCE C9200 PRO C7200 Series product launch 3 Silex Wireless Bridge SX 2500CG e Enables 10 100BASE TX wired devices to operate in 802 11b g wireless LAN networks 4 HDD Data Encryption amp Mirroring Kit C7 e Includes both encryption and mirroring capabilities e all ima
105. b 274 Kg Paper Deck Unit C1 81 6 Ib 37 Kg POD Deck Lite A1 110 Ib 50 Kg Multi Drawer Paper Deck A1 331 Ib 150 Kg Staple Finisher K1 141 Ib 64 Kg Booklet Finisher K1 243 Ib 110 Kg Professional Puncher C1 Integration Unit B1 264 2 Ib 120 Kg Document Insertion Unit H1 134 Ib 61 Kg Paper Folding Unit G1 157 Ib 71 Kg Inner Booklet Trimmer A1 7 05 Ib 32 Kg Staple Finisher L1 106 Ib 48 Kg Booklet Finisher L1 159 Ib 72 Kg External 2 3 Hole Puncher A1 17 16 7 7 Kg Document Insertion Unit J1 88 2 Ib 40 Kg Document Insertion Folding Unit G1 168 Ib 76 Kg imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 52 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 19 Dimensions Depth 55 1 4 1 403 mm 46 1 2 1 180mm 36 3 4 932 mm 36 3 4 932mm X l o 3 3 23 22 1 2 570 24 1 2 41 1 040 H 31 3 8 41 Staple Finisher K1 1 040 mm 25 3 30 1 8 41 1 040 30 1 4 30 1 8 U UJ oj 9 T o 2 2 o m dE 5 V U c 2 8 X 9 5 2 2 9 5 gt D o N AB N S N 41 1 040 mm 22 31 1 4 55 3 8 1 407 mm 26 3 8 31 1 4 c 3 5 S a 5 3 t I 46 7 8 31 1 4 v O D o 2 3 T Q 190 mm 13 1 4
106. ble and fully formatted Microsoft Office or Corel WordPerfect files ePPO also enables the user to tag PDF files for accessibility and Section 508 compliance 6 Therefore Therefore is an information management application that enables an organization to structure business critical information for storage management as well as capture and process business information efficiently economically and securely Therefore is expandable and can adapt to any department within an organization B Scan Management Software 1 Workflow Composer and Connectors Workflow Composer enables the user to simplify imageRUNNER ADVANCE workflow processes by customizing multiple step workflow functions into one button operations The one button operations are available from the Quick Menu of the UI User Interface MEAP connectors for SMB Server Message Block and FTP File Transfer Protocol file delivery inclusive of document indexing come standard on the new imageRUNNER ADVANCE models while connectors for imageWARE Document Server and SharePoint Server 2007 are available as options 2 Authorized Send Authorized Send is a MEAP application which enables walk up users to distribute documents quickly and securely Authorized Send is an adaptable solution that integrates and authenticates with a wide variety of authentication servers and enterprise systems using common protocols Authorized Send permits only authorized users to scan and send documents
107. ce files that can be used on a computer There are two types of storage in the Advanced Box the Shared Space and the Personal Space Documents can be scanned with this machine stored in the PDF JPEG or TIFF file format and can also be printed on this machine at any time with the desired print settings The Advanced Box can be opened to the public as an SMB Server Message Block server or WebDAV Distributed Authoring and Versioning server This enables the user to access the Advanced Box from a computer and store and share files in their native format such as MS Word Excel and PowerPoint To view and print these native format files from the Advanced Box the user must access them via a computer The standard storage space for the Advanced Box is approximately 15 GB However the standard Advanced Box storage capacity can be increased to 629 GB if the optional 2 5 inch 1 TB HDD is installed imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 28 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 1 Shared Folders e open access storage space Ideal as a shared storage space by multiple users for example team group or department members Subfolders can be created e Up to 1 000 files folders main and sub can be saved in each level 2 Personal Folders e Access is restricted to the set user only Authentication must be set up to enable a personal folder Subfolders can
108. ck Unit C1 Consumable Parts List Part Number Quantity pp Remarks FF5 7829 000 1 250 000 sheets FF5 7830 000 1 250 000 sheets FB2 7777 000 1 250 000 sheets FF6 1975 000 1 250 000 sheets 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 76 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 31 POD Deck Lite A1 Consumable Parts List POD Deck Lite A1 Consumable Parts List Estimated Life copies prints Remarks 500 000 sheets 500 000 sheets 500 000 sheets 500 000 sheets Description Part Number Quantity Pickup Roller Front FF5 7829 000 Pickup Roller Rear FF5 7830 000 Separation Roller FB2 7777 000 Feed Roller FF6 1975 000 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment N Table 32 Multi
109. ct in any system configuration not recommended in any manual distributed with the Product Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced removed or altered ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS LICENSED WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREIN SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY CANON PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE SUPPLIER S END USER AGREEMENT RECOMMENDS THAT DATA STORED ON THE PRODUCT S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE USE OR PERFORMANCE OF A PRODUCT OR ANY ASSOCIATED COMPONENT AND ALL SUCH OTHER WARRANTIES AND CONDITIONS ARE DISCLAIMED NO OTHER EXPRESS WARRANTY CONDITION OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON ANY SUPPLIER OR ANY AUTHORIZED SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED PRODUCT THE SOFTWARE EMBEDDED IN THE PRODUCT AND USED TO CONTROL ITS FEAT
110. d 11 hole Loose Leaf 3 5 hole ProClick 32 hole Power Requirement 115 V AC 60 Hz 2 5A Maximum Power Consumption 135 W Maximum Dimensions HxWxD Approximately 41 x 9 7 8 x 31 1 4 1 040 mm x 250 mm x 792 mm Weight Approximately 88 2lb 40 kg Installation Space Including the Main Unit WxD 55 Approximately 111 1 8 x 41 2 821 mm x 1 040 mm When the Booklet Finisher including extension tray is attached and to the right edge of the upright control panel when in the rightmost position 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service Table 66 Copy Card Reader F1 Copy Card Reader F1 Item Specification Available Cards Magnetic Card Readout Method Magnetic readout Magnetic Card Reading Direction Face up Store Replay Replay Power Source From the main unit Dimensions H x W x D Approximately 1 5 8 x 3 1 2 x 3 3 4 40 mm x 88 mm x 96 mm excluding the attachment kit and cable Weight Approximately 7 1 oz 200 g including the attachment kit and cable 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 128 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 67 Inner Booklet
111. d based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Table 36 Document Insertion Unit H1 Document Insertion Unit H1 Consumable Parts List Description Part Number Quantity Estimated Life copies prints Remarks Pickup Roller 4A3 3870 000 1 100 000 sheets Separation Roller Parts Counter 4A3 3868 000 1 100 000 sheets Feed Roller Parts Counter 4A3 3869 000 100 000 sheets Drive Torque Limiter Parts Counter 4A3 3888 000 1 000 000 sheets Lower Tray Pickup Roller Parts Counter 4A3 3868 000 100 000 sheets Lower Tray Separation Roller Parts Counter 4A3 3870 000 100 000 sheets Lower Tray Feed Roller Parts Counter 4A3 3869 000 100 000 sheets Lower Tray Torque Limiter Parts Counter 4A3 3888 000 1 000 000 sheets Process Tray Paper Retaining Roller FC9 3320 000 3 000 000 sheets Lower Tray Electromagnetic Clutch 4A3 0290 000 1 000 000 sheets Through Feed Inlet Static Eliminator FL3 3420 000 6 000 000 sheets Upper Tray Electromagnetic Clutch 4A3 0290 000 1 000 000 sheets Reverse Solenoid FL2 7191 000 1 000 000 sheets Through Feed Outlet Static Eliminator FL3 3418 000 6 000 000 sheets 10 Part nu
112. d are subject to change without notice Please refer to the Dealer Price List on the ISG Central Website for the most up to date Item Numbers Table 4 imageRUNNER ADVANCE C9200 PRO Series Configuration Item Item Number imageRUNNER ADVANCE C9200 PRO Series imageRUNNER ADVANCE C9280 PRO Base Model 7 5771B011AA imageRUNNER ADVANCE C9270 PRO Base Model 5772B009AA imageRUNNER ADVANCE C9280 PRO Printer Model 5771B012AA imageRUNNER ADVANCE C9270 PRO Printer Model 5772B010AA 10 11 12 13 Item Numbers and Part Numbers are subject to change without notice Ships standard with 2 x 1 100 Sheet Paper Drawers 2 x 550 sheet Paper Cassettes UFRII Printing Color Universal Send with PDF High Compression Access Management System Single Pass Duplexing Automatic Document Feeder Color Image Reader Buffer Pass Unit 10 100 1000 BaseTX Ethernet USB 2 0 high speed connectivity Color Network ScanGear and Drum Units Please note Color Image Reader with Single Pass Duplexing Automatic Document Feeder is shipped separately Requires Copy Tray P1 Staple Finisher K1 or Booklet Finisher K1 Ships standard with 2 x 1 100 Sheet Paper Drawers 2 x 550 sheet Paper Cassettes UFRII Printing Access Management System Printer Cover Buffer Pass Unit 10 100 1000 BaseTX Ethernet USB 2 0 high speed connectivity and Drum Units Please note Printer Cover is shipped separately imageRUNNER ADVANCE C
113. dedicated and properly grounded outlets for the main unit and imagePASS ColorPASS Controller It is also strongly suggested to use dedicated and properly grounded outlets for each optional accessory Do not use extension cords The ground connection serves to provide the internal electronics with a reference voltage Faulty or poor ground sources will cause this reference voltage to fall into a range that no longer serves as a reliable reference voltage The internal logic and programming of the imageRUNNER ADVANCE C9200 PRO C7200 Series machines will not perform reliably because there is an insufficient difference between the internal operating signal voltages and the poor ground reference signal A qualified electrician can measure and provide the ground source that the imageRUNNER ADVANCE C9200 PRO C7200 Series machines or any computer controlled office equipment requires e Before installation confirm that all necessary receptacles are available imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 50 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 16 Power and Plug Requirements for Main Unit and Accessories Description Power Supply imageRUNNER ADVANCE C9200 PRO Series 208 V 15A outlet NEMA 6 15 imageRUNNER ADVANCE C7200 Series 120 V 20 A outlet NEMA 5 20 Paper Deck Unit C1 From the Main Uni
114. des users with variety of punch patterns which available as die sets easily replaced by the end user Can produce offline plastic spiral bound books Supports LTR size paper up to 80 Ib cover 220 g m2 7 Document Insertion Unit H1 e Inserts pre printed cover sheets or insertion sheets for binding e Contains an upper tray and a lower tray Both trays can hold approximately 200 sheets each up to 400 sheets total e Supports paper sizes from LTR to 13 x 19 14 Ib bond to 110 Ib cover 52 to 300 g m 8 Paper Folding Unit G1 e Enables users to Z fold Inner C fold Outer C fold 4 fold and V fold documents e Supports paper weights Z fold C fold Outer C fold V fold 14 16 bond to 28 Ib bond 52 to 105 g m2 and 4 fold 14 Ib bond to 24 Ib bond 52 to 90 g m imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 17 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Accessory Options for the imageRUNNER ADVANCE C7200 Series 1 Staple Finisher L1 e Contains three trays which hold approximately 4 000 sheets LTR 20 Ib bond 80 g m Sample Tray 250 sheets Top Tray 1 300 sheets and Bottom Tray 2 450 sheets e corner or double staple approximately 50 sheets of paper LTR 20 Ib bond 80 g m e Attach the External 2 3 Hole Puncher A1 to provide hole punch capabilities Supports up to 110 Ib Cover 300 g m Cannot be installed with the Booklet Finisher L 1 2
115. drawer Paper Deck A1 Consumable Parts List Multi Drawer Paper Deck A1 Consumable Parts List Estimated Life copies prints Pickup Roller Front FF5 7829 000 2 500 000 sheets Pickup Roller Rear FF5 7830 000 500 000 sheets Separation Roller FB5 6586 000 500 000 sheets Pickup Feed Roller FF6 1975 000 500 000 sheets Pickup Clutch FH6 5145 000 4 000 000 pages Release FH6 5146 000 4 000 000 pages Solenoid 10 Part numbers are subject to change without notice 50 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Description Part Number Quantity Remarks V NINNIN Table 33 Booklet Finisher L1 Staple Finisher L1 Booklet Finisher L1 Staple Finisher L1 Consumable Parts List Description Part Number Quantity eens Remarks Stapler FM2 0665 000 1 500 000 sheets Delivery Static Eliminator L FC5 3667 000 1 1 000 000 sheets Delivery Static Eliminator R FC5 557 1 000 1 1 000 000 sheets Inlet Static Charge Eliminator FL2 0822 000 1 1 000 000 sheets PACA gia aid 4F3 0929 000 1 1 000 000 sheets Buffer Roller FC5 3442 000 1 1 000 000 sheets Return Roller Rear 4A3 0950 000 1 1 000 000 sheets Return Roller Front 4A3 095
116. e and process BISG warranty claims The web form replaces the process that required each dealership to fill out multi part warranty amp Tag FAQ s 11 09 07 PDF 22KB W FAQ s Viewing Credits on CNA 11 09 07 PDF 14KB forms amp tags e Tag has many new features that could not exist under Attention the old process 5 E E a 0 is NOT to be used for PC Copier claims It is used for For additional details about the on line form please review the FAQ s processing imagePRESS imageRUNNER iR Color available for download in the box to the right imageRUNNER CiR and imageRUNNER ADVANCE iR ADV products claims To file a PC Copier claim be certain to use the Attention Please read the following messages prior to submitting an Claim filing procedures e Tag Claim Form W To view on line e Tag warranty credits log onto the ISG Central An e Tag claim form should only be used to submit Warranty claims for website at www isgcentral cusa cancn com Go to the Canon ORIGINAL parts that failed from the machine This form should not be used Bosse and select Warrenty can i Tag Warranty Claims Reimbursement if the part was purchased from the parts center CNA Please use the RA return procedure available on CNA for parts purchased from the parts center NOTE Full line dealers If the defective part drum has a dealer cost less than 300 00 p
117. e hard drive following each job performed at the machine Image data is overwritten up to three times with random data depending on the preferences set by the system administrator Other settings for the overwrite kit include the ability to overwrite once with null data and overwrite once with random data imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 31 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide O wPoRTANT Increasing the amount of times the HDD Data Erase Kit overwrites data results in a loss of job productivity 3 Document Scan Lock Kit The Document Scan Lock Kit embeds an invisible code over the entire surface of a printed document which identifies which printer printed the document and enables the user to track who printed the document The Document Scan Lock system is tamper resistant and if someone tries to copy the document the Document Scan Lock system checks to see if the person has the proper permissions to reproduce it A password may be required to enable the reproduction of the document For more information on the Document Scan Lock Kit see Document Scan Lock Kit B1 on p 26 4 Trusted Platform Module TPM is a standard security chip tamper resistant hardware installed in the imageRUNNER ADVANCE C9200 PRO C7200 Series machines The TPM provides a facility for the secure generation of cryptographic keys encrypts information stored on the internal HD
118. ed exceptional output and Flexibility offer te the legs sector State Sales Canon Financial Services Federal Dealer Leasing Support Center p Reference Guide A 7155 Product Marketing Brochures imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 109 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Figure 21 ISG Central Engineering Services and Solutions Page Canon le EDI Business Imaging Solutions Group T Engineering Services and Solutions Division Welcome Welcome to the Engineering Services and Solutions Division Section of ISG Central We have created Model Pages to make it easier for you to access the launch documents available given model By using the Find Products link you ll be able to access the Model Pages two ways 1 Modal Look Up by Enter the model name or a portion of the 2 Model Look Up by Product Category Other new and upgraded features include Access to all available Service Revenue Profit Calculators for imsgeRUNNER imagePRESS models A Find Content functionality that allows navigation to content by dacument type An opt in email notification service that delivers an alert to you when new content is added to the site To get started please click on the Find Products link at the left to navigate to a Model Page For a
119. ed in one touch buttons Memory Capacity Approximately 6 000 pages Additional Options Super G3 2nd Line Fax Board AD1 Super G3 3rd 4th Line Fax Board AE1 Remote Fax Kit A1 Table 71 Send Function Scan Specifications Item Communication Protocol Data Format Resolution System Environment Interface Color Mode Original Type Other Optional PDF XPS OOXML Functions PDF XPS OOXML Send Function Scan Specifications Specifications FTP TCP IP SMB TCP IP WebDAV TIFF JPEG PDF XPS OOXML PowerPoint Word 100 x100 150 x 150 200 x 100 dpi 200 x 200 200 x 400 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi Windows 2000 Server SP4 Windows XP Professional SP3 Windows Server 2003 R2 SP2 Windows Vista SP2 Windows Server 2008 SP2 Windows Server 2008 R2 SP2 Windows 7 Mac OS X 10 4 x 10 5 x 10 6 x Red Hat Linux 9 Oracle Solaris 10 1 000Base T 100Base TX 10Base T Automatic Color Select Full Color Grayscale Automatic Color Select Full Color Black and White Full Color Grayscale Black and White Text Text Photo Photo Preview Browse Windows SMB File Server Compact Trace and Smooth Encryption OCR Device Signature User Signature Optimization for Web PDF A 1b Reader Extensions Compact OCR Device Signature User Signature PowerPoint Word OCR 60 Facsimile communications may not perform normally v
120. ed or not in use e Provides a layer a data security for government agencies and corporate enterprises who need to ensure that the data stored on the Hard disk is physically secured when the controller is not in use 7 Document Scan Lock Kit B1 e Enables the user to embed hidden user information or copy restriction information in the output when documents are copied or printed e the policies written to track information embedded in the document to prevent users from performing restricted tasks such as copying sending scanning or storing specific documents Scan Lock function and identifies the user that output the document Tracking function Requires license activation via the LMS e Cannot be used with the optional Secure Watermark B1 and the Job Hold function 8 2 5 inch 160 GB HDD G1 e Required for the HDD Mirroring function when the HDD Data Encryption amp Mirroring Kit is installed e Does not increase the overall storage capacity of the machine 9 2 5inch 1 TB HDD L1 Required to replace the machine s standard 160 GB hard disk drive to increase the HDD capacity to 1 TB If the machine is configured with the optional HDD Data Encryption amp Mirroring Kit an additional 2 5 inch 1 TB HDD must be added to enable the Mirroring capability of the primary drive imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 26 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Se
121. egarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the supplier or producer thereof For further information on software see below This warranty shall be void and of no force and effect if the Product is damaged as a result of a abuse neglect mishandling alteration electric current fluctuation or accident b improper use including failure to follow operating or maintenance instructions or environmental conditions prescribed in Canon s operator s manual or other documentation c installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon s service bulletins d use of supplies or parts other than those distributed by Canon which damage the Product or cause abnormally frequent service calls or service problems or e use of the Product with non compatible computers peripheral equipment or software including the use of the Product in any system configuration not recommended in any manual distributed with the Product Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced removed or altered ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS LICENSED WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT INCLUDING ANY LIMIT
122. el TFT screen 800 x 600 pixels control panel is available for the imageRUNNER ADVANCE C7200 Series e Standard 160 GB hard disk drive with an option to expand the machine s memory to 1 TB e Finishing options such as a staple or booklet finisher professional puncher document insertion unit paper folding unit inner booklet trimmer or an external booklet trimmer e The imageRUNNER ADVANCE C9200 PRO Series imageRUNNER ADVANCE C7200 Series supports papers sizes up to 13 x 19 1 4 e Optional paper sources enable the imageRUNNER ADVANCE C9200 PRO Series to hold up to 9 300 sheets and the imageRUNNER ADVANCE C7200 Series to hold up to 6 900 sheets e 1 200 dpi printing at the engine s rated speed imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 1 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Standard USB memory support The USB port has been moved on the imageRUNNER ADVANCE C9200 PRO Series machines from the upright control panel to the side of the front panel inside the right corner box The USB port can be used for scanning printing or direct printing from a USB memory stick Induction Heating Technology for quick warm up times and first copy output times Standard Universal Send and UFR II printing The pQ Toner an oil free toner that produces sharp vivid dense images and a smooth finish The imageRUNNER ADVANCE C9200 PRO Series and imageRUNNER ADVANCE C7200 Series
123. er G3 2 Line Fax Board AD1 Optional w Super G3 3 4 Line Fax Board AE1 Optional w Remote Fax Kit A1 Standard Ethernet 1000Base T 100Base TX 10Base T Network Optional Wireless LAN w Silex Wireless Bridge Remote UI Standard MEAP Capability Standard AMS Access Management System Standard 4 The optional Multimedia Reader Writer adds support for SD Card Compact Flash Memory Stick and Micro Drive 5 PCL Printer Kit AS1 PS Printer Kit AS1 imagePASS A2 and ColorPASS GX400 cannot be installed at the same time 6 Requires Additional Memory Type D 512MB 7 Cannot be installed with ColorPASS GX400 or imagePASS A2 controller 8 Includes Trace amp Smooth PDF and PDF with Adobe Reader Extensions format support 9 Includes Digital Device Signature PDF XPS and Encrypted PDF modes imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 4 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 2 Options TNT imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Paper Deck Unit C1 Optional POD Deck Lite A1 Optional Multi Drawer Paper Deck A1 Optional Not Available Staple Finisher K1 Optional Not Available Booklet Finisher K1 Optional Not Available Inner Booklet Trimmer A1 Optional Not Available Document Insertion Unit H1 Optional Not Available Paper Folding Unit G1 Optional Not
124. ervice Materials 48 IX Servicing 1 1 2 49 A Power and Plug Requirements 49 B Installation Weight amp Dimensions 52 C Installation Space Requirements 55 D Estimated Installation Times 58 E Remote Support Services 60 1 imageWARE Remote 60 2 Content Delivery System 60 F Serviceability 63 1 System Configuration 63 2 iWEMC Device Firmware Update 64 G LMS License Management System 65 H Content Delivery System Web Site
125. es DE ADVANCE Drum Cleaning Scoop up imageRUNNER ADVANCE Sheet Bk FL2 8652 000 1 550 000 pages PRO C7270 500 000 pages Teen ADVANCE 10 Part numbers are subject to change without notice 50 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 74 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 28 Main Unit Consumable Parts List Continued 22 10 Estimated Life Part Number Quantity copies prints Remarks 530 000 pages 2 ADVANCE Edge Scraper 1 Bk FL2 8653 000 1 550 000 pages rare eee imageRUNNER ADVANCED 500 000 pages C7260 imageRUNNER ADVANCED 530 000 pages C9280 PRO Edge Scraper 2 Bk FL2 8654 000 1 550 000 pages rie imageRUNNER ADVANCED 500 000 pages C7260 ITB FM4 6624 000 1 550 000 pages ITB Cleaning Blade FL3 4920 000 1 200 000 pages Primary Transfer Roller _ 2331 000 4 550 000 pages FC7 9325 000 1 550 000 pages FL3 8693 000 1 550 000 pages FM3 9841 000 1 550 000 pages Eliminator ITB Inner Surface Scraper FL3 9149 000 1 550 000 pages Fixing Film Unit 0 0413 000 1 300 000 pages Pres
126. ge data and device settings before storing them the hard drive e The mirroring function provides redundancy when used with an additional hard disk drive of the same storage capacity Requires the optional 2 5 inch 160 GB HDD or two 2 5 inch 1 TB HDDs for the mirroring capability O Installing the HDD Data Encryption amp Mirroring Kit after the machine is installed and operational requires the machine s system software to be updated This reformats the entire hard drive and all data previously stored on the hard disk drive is deleted Accordingly it is strongly recommended that all of the data stored on the hard disk drive of the machine be backed up prior to installing the HDD Data Encryption amp Mirroring Kit imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 25 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 5 Removable Hard Disk Kit AH1 e Enables the hard disk of the machine to be removed while the machine is unattended or not in use e Provides a layer a data security for government agencies and corporate enterprises who need to ensure that the data stored on the hard disk is physically secured when the machine is no longer in use e Includes a carrying case and a key to enable easy removal and storage 6 Removable Hard Disk Drive Kit B1 e the hard disk of the ColorPASS GX400 to be removed for storage while the controller is unattend
127. geRUNNER ADVANCE C9200 PRO C7200 Series Service Guide On the CNA Web site select Warranty Credit Inquiry and then select e Tag Warranty Claims Reimbursement to perform an e Tag Warranty claims search as shown in the following screen shots Figure 10 CNA Warranty Credit Inquiry ranam CH UE L dan d Canon U S A Inc EIU 299 Canon U d U B a inc an Figure 11 CNA e Tag Warranty Claims Search Canon Canon U S A INC e Tag Warranty Claims Search Gude FAQs To check the status of the e Tag warranty claims already submitted Go to the e Tag Warranty Claim Console as shown at the bottom of the screen shot in Figure 8 e Support e Tag Claim Console This console enables you to check the status of your claims To view the details of the e Tag limited warranty claim form double click any record Note e Tag warranty claims are connected to the e Support ID number that is entered Therefore it is highly recommended that only one person enter and manage the e Tag warranty claims from your dealership imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 97 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide b Flat Rate Inquiry To view your Flat Rate warranty reimbursements online log on to the ISG Central Web site at http www isgcentral cusa canon com and select Canon Network Access CNA
128. gnature User Signature PowerPoint Word OCR Table 73 Connectivity and Software Specifications Connectivity and Software Specifications Item Network Interface TCP IP IPX SPX AppleTalk Command Languages Frame Type Print Applications Frame Type Print Applications Frame Type Print Application PCL Resident Fonts PS PCL5c PCL6 Printable Area PostScript 3 63 64 65 Sent as LTR Mono WT font imageRUNNER ADVANCE C9200 Specifications 1 000Base T 100Base TX 10Base T RJ 45 Ethernet Il LPD Raw IPP IPPS FTP WSD Ethernet Il Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Auto Detect Bindery PServer NDS PServer RPrinter NPrinter Ethernet SNAP PAP Printer Access Protocol PCL5e PCL6 PostScript 3 93 Scalable fonts 2 OCR fonts and 10 Bitmap fonts Andale fonts Japanese Korean Simplified Chinese Traditional Chinese 136 Scalable fonts Reduced to 1 6 4 23 mm from the top bottom left and right edges of the paper Reduced to 1 6 4 mm from the top bottom left and right edges of the paper Available after setting the RX conditions for the destination The optional PCL International Font Set must be activated to use the Andale and WorldType Collection fonts or the Andale PRO C7200 Series Service Guide April 2013 Page 132 Canon imageRUNNER ADVANCE C9200 7200 Series Service Guide C Warranty 1 imageRUNNER ADVANCE C9280 PRO C9
129. gration 34 imageWARE Secure Audit Manager 35 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page iv Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Network e 35 1 1 35 2 Filtering by Port Number 35 3 Wireless Security and Authentication 35 4 Network Port and Application Access 36 D 6 36 Software Solutions nn nn nn nn nnne nn 37 A Document Management and Binding Software 37 1 imageRUNNER ADVANCE 37 2 imageRUNNER ADVANCE Quick Printing Tool 37 imageWARE Document 5 37 4 imageWAHE Scan
130. harging 0862 000 1 1 400 000 pages Assembly Primary Charging Wire FL2 8915 000 1 150 000 pages Charging Wire Cleaner 1 FL2 7750 000 1 150 000 pages Charging Wire Cleaner 2 FL3 7560 000 1 150 000 pages Pre primary Transfer 7 Charging Wire pee coor 000 l 150 009 pages Specified by the charging Pre transfer Charging Wire time Cleaner 1 FL2 7750 000 150 000 pages Pre transfer Charging Wire Cleaner 2 FL3 7560 000 150 000 pages Primary Etching Grid FC8 2295 000 150 000 pages Grid Cleaning FL3 4090 000 150 000 pages 10 Part numbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 82 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Q Periodic Maintenance Some parts of the machine must be periodically maintained and or replaced on a periodic basis to ensure a specific level of machine performance These parts are likely to affect the performance once they fail even in the absence of external change or damage Whenever possible plan their replacement so that it will coincide with a scheduled service visit
131. home page on the e Support Web site located in the Tech Support tab Figure 17 e Support NAVI s Mini Home Page p support center Tech Support Support Communication Canter Major Accour System Soft NAVI NAVI Parts Lookup Support amp Download Center Sy Software Canon ENGINEERING SER Support Tickets Discontinued The GRID NAVI is computer based program intended ru MAU VE whats to serve as a resource diagnostic tool for New 06 15 07 Canon dealership s technicians equipped with laptops or for dealer in house help desk personel NAVI functionality includes W NAVI eLearning Course Modules W NAVI Support Community imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 107 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 3 Internet Support a Canon USA s e Support Center Web Site Canon USA s Engineering Services and Solutions Division formerly the Systems and Technical Support Division provides high quality e Support via the Internet and is only available for Canon USA s Authorized Servicing Dealers Canon USA s e Support is designed to provide Systems Engineers and Technicians access to technical support information via the Worldwide Web The following functions and information can be accessed e Proactive notification of new releases patches Technical Publications and other information via e m
132. ia an IP telephone line It is recommended to use a general telephone Public Switched Telephone Network line for facsimile communications 61 Pels stands for picture elements pixels 62 PDF files optimized for Web viewing imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 131 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 72 Send Function E Mail and Specifications Send Function E Mail and Specifications Item Communication Protocol Communication Mode For Sending E Mail Resoluti esoiution For Sending l Fax B amp W I Fax B amp W Server Software Optional PDF XPS OOXML Functions E Mail Only Specifications SMTP POP3 Simple Full 100 x100 dpi 150 x 150 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi 200 x 100 dpi 200 x 200 dpi 200 x 400 300 x 300 400 x 400 600 x 600 TIFF JPEG PDF XPS OOXML PowerPoint Word TIFF MH 11 x 17 LGL LTR LTRR STMT STMTR 11 x 17 LGL LTR LTRR STMT STMTR 4 Microsoft Exchange 2003 and 2007 SP2 Sendmail 8 14 4 Lotus Domino R7 0 Search for a destination via an LDAP Server Preview Compact Trace and Smooth Encryption OCR Device Signature User Signature Optimization for Web PDF A 1b Reader Extensions Compact OCR Device Si
133. icense key The URL to access the LMS server is http www canon com Ims ir Figure 3 License Management System Canon Language English iv License Management System Welcome to License Management System This web site will assist vou in issuing Licenses needed to install various Canon products License Issuance License Access Number Entry Enter the License Access Number of the Canon product you purchased License Access Number 1234 1234 1234 1234 The License Access Number is packazed with the option you purchased If there are activation or installation issues contact the Technical Support Center Be prepared to provide the product s serial number license access number and license key Notes e license access number comes with the software Keep the license access number in a secure location as it cannot be replaced if it is lost e machine s serial number can be found on the Counter Check screen on the machine s e Activated software programs are not impacted by normal service activity imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 65 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide H Content Delivery System Web Site The CDS Web site enables end users to download install and activate select MEAP applications jar and license files via the imageRUNNER ADVANCE device directly without the need to go through the LMS and
134. imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 62 Booklet Finisher L1 Continued Booklet Finisher L1 Item Specification Capacity Per Tray Collate Group mode Tray B LTR and EXEC Up To 1 300 sheets or 7 3 8 188 mm in height 5 11 x 17 LGL and LTRR Up To 650 sheets or 3 3 4 96 mm in height Tray C LTR and EXEC Up To 1 700 sheets or 9 5 8 243 mm in height 11 x 17 LGL and LTRR Up To 650 sheets or 3 3 4 96 mm in height Staple mode Tray B Tray C LTR and EXEC Up To 1 300 sheets 100 sets or 7 3 8 188 mm in height 5 11 x 17 LGL and LTRR Up To 650 sheets 50 sets or 3 3 4 96 mm in height Z Fold mode When the Document Insertion Folding Unit G1 is attached Tray B Tray C 11 x 17 Up To 30 sheets Up To 10 sheets per set when stapling LGL and LTRR Up to 10 sheets No Collating Collate Group mode with different paper sizes Tray B Tray C Up To 650 sheets or 3 3 4 96 mm in height Staple mode with different paper sizes Tray B Tray C Up To 650 sheets 50 sets or 3 3 4 96 mm in height Saddle Stitch mode 1 to 5 sheets 25 sets 6 to 10 sheets 15 sets 11 to 16 sheets 10 sets Maximum Stapling Capacity When the standard staple cartridge is attached The maximum stapling capacity may vary depending on the paper type and weight LTR and EXEC Up to 50 sheets 20 Ib bond 80 g m 11 x 17 LGL and LTRR Up to 30 sheets
135. in Unit Periodic 83 Table 42 Soft 86 Table 43 Monthly Copy 88 Table 44 Monthly Print Copy Volume 88 Table 45 GPR 32 33 Drum Unit Limited Warranty sss 89 Table 46 Parts Order Center Days and Hours of 100 Table 47 Canon USA Support Escalation Flow Chart 104 Table 48 Registered Paper Types and 111 Table 49 imageRUNNER ADVANCE C9280 PRO C9270 7270 7260 112 Table 50 Duplex Color Image Reader 114 Table 51 Paper Deck Unit C1 ssesssssssssssssssseseenene enne entren nennen istis entren 115 T bl 52 POD Deck Lite AT iudi dae ape rud deti va neta E arde c UR n 115 Table 53 Multi Drawer Paper 1 116 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 136 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 54 Document Insertion Unit H1 0 116 Table 55 Document Insertion Folding 1 117 Table 56 Paper Folding Unit G1 snnt sn trne nnns 1
136. information is stored in a Window s folder When integrated with uniFLOW imageWARE Secure Audit Manager Express monitors activities to track specific keywords set by the administrator and automatically alerts the administrator via e mail whenever these keywords are printed copied scanned faxed or sent D Network Security The imageRUNNER ADVANCE C9200 PRO C7200 Series machines secure network communications by using IPSec IP Security filtering by port number wireless security and network port and application control 1 IPSec The IPSec protocol is standard on the imageRUNNER ADVANCE C9200 PRO C7200 Series machines It ensures that information and communications over the network remain private by encrypting all inbound and outbound network traffic 2 Filtering by Port Number Port number filtering permits or rejects data packets from entering specific port numbers or a range of port numbers Also IP address filters to outbound connections can be applied For example if functions such as Remote Copy and Universal Send are used system administrators can block or restrict users from sending files to specific IP addresses This minimizes the risk of data from being sent out of the company to systems that are not trusted 3 Wireless Security and Authentication The imageRUNNER ADVANCE C9200 PRO C7200 Series machines support IEEE 802 1x and IEEE 2600 1 optional which provide port based authentication and security to WLA
137. inisher L1 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 8 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 6 Hardware Accessories Hardware Accessory Options imageRUNNER ADVANCE 10 Item C9200 PRO C7200 Item Number Series Series 3880B002BA 3692B002AB 3699B002AB ES 3111B001AA 87878002AA 57888002AA P 289580020 Professional Puncher C1 with Professional Puncher Integration Unit B1 po dandi Plastic Comb 19 Hole Punch LTR A1 3028B001AA Twin Loop 21 Hole Punch LTR A1 3028B002AA Twin Loop 32 Hole Punch LTR A1 3028B003AA Color Coil 44 Hole Punch LTR A1 I 3028B004AA Velo Bind 11 Hole Punch LTR A1 3028B005AA Loose Leaf 3 Hole Punch LTR A1 3028 006 Loose Leaf 5 Hole Punch LTR A1 ov 3028B022AA Pro Click 32 Hole Punch LTR A1 3028B021AA High Durability Plastic Comb 19 Hole Punch LTR A1 v 3028B006AA High Durability Color Coil 44 Hole Punch LTR A1 v 3028B022AA High Durability Loose Leaf 3 Hole Punch LTR A1 v 3028B021AA Document Insertion Unit H17 3708B002AA Paper Folding Unit G17 37118001AA Inner Booklet Trimmer A1 2988B001AA Staple Finisher L1 v 5789 001 Booklet Finisher L1 v 5790 001 External 2 3 Hole Puncher A1 _ v 3705 002 Document Insertion Unit J1
138. int Size 13 x 19 1 4 Minimum Copy Size 4 x 5 7 8 Memory Standard 2 GB RAM Maximum 2 5 GB RAM Hard Disk Drive Standard 160 GB Hard Disk Drive Maximum 1TB Hard Disk Drive Network Standard Ethernet 1000Base T 100Base TX 10Base T Optional Wireless LAN w Wireless LAN Kit USB 2 0 x2 Host USB 2 0 Device Standard Interfaces Others USB 2 0 x2 w Optional Device Port SD Card SDHC Card Compact Flash Memory Stick Microdrive w Optional Multimedia Reader Writer Copy Print Speed B amp W Up to 80 ppm Up to 70 ppm Up to 70 ppm Up to 60 ppm Letter Color Up to 70 ppm Up to 65 ppm Up to 60 ppm Up to 55 ppm B amp W Approximately 4 9 seconds FCOT Approximately Color 6 0 seconds Approximately 6 6 seconds Warm Up Time From Power On Approximately 31 Seconds at room temp of 20 C em Approximately 30 Seconds Engine Resolution Up to 1 200x1 2000pi Halftone 256 Gradations Continuous Tone Standard Paper Capacity 20 Ib Bond Two Paper Cassettes Up to 550 sheets each Two Paper Drawers Up to 1 100 sheets each Multi Purpose Tray Up to 100 sheets Paper Deck C1 Up to 3 500 Sheets Optional Paper Capacity POD Deck Lite A1 Up to 3 500 Sheets Multi Drawer Paper 20 Ib Bond Deck A1 Three paper Drawers Up to 2 000 sheets each Maximum Paper Capacity 20 Ib Bond Up to 9 300 Sheets Up to 6 900 Sheets Paper Drawer 1
139. ion E Mail and 132 Table 73 Connectivity and Software Specifications sse 132 E ListofFigures Figure 1 Learning Path for Technicians Not Certified on the imageRUNNER ADVANCE C9000 PRO C7000 Series Machines iet irent S need att 44 Figure 2 Learning Path for imageRUNNER ADVANCE C9000 PRO C7000 Series Certified TECHNICIANS Em 44 Figure 3 License Management System 4044 00000 0000 nennen nnne enne 65 Figure 4 Content Delivery System Web 66 Figure 5 e Support Flat Rate Program 2 24 4 41 entretenir entente 91 Figure 6 e Support Authorized Parts Repair 93 Fig re 7 e Support Tag icit re ertt reete PR 94 Figure 8 e Support e Tag Claim 95 Fig re 9 ISG Central iiie cried ite et e neut id t xen 96 Figure 10 CNA Warranty Credit 00 000 nnne enne 97 Figure 11 CNA e Tag Warranty Claims 97 Fig re 12 SG Cental ia iiie 98 Figure 13 CNA Warranty Credit Inquiry sssssssesseseeeee eee entere 99 Figure 14 CNA Flat Rate Warranty Reimbursement
140. ion about previous calls for support Make sure to provide environment specific information and any other site specific variables Submit and update your profile information such as cell phone number e mail address and company address on the e Support Web site in the Current Profile section You can also call Canon USA s TSC Accurate profile information enables you to contact support personnel faster and is necessary if more information is required from the caller later At the completion of each call a ticket number is provided If the Support Specialist does not provide a number the caller should ask for it Have a Dealer Technician or Systems Engineer call Canon USA with what resolved your issue This information is helpful and enables a Support Specialist to assist other callers who may have the same problem imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 102 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Canon USA Support Offerings The following support offerings were established to deliver high quality timely technical support services and product information to Canon dealerships These support services cover areas such as system and user software networking and connectivity issues electro mechanical operations and other hardware servicing 1 Canon USA Technical Support Center Canon USA provides a time sensitive call escalation process for all authorized imageRUNN
141. ired 80 000 150 000 160 000 500 000 550 000 Cleaning x Lubrication Adjustment Surface of the Original Glass Large A da the Surface rear surface of the Original Glass A Bi the baer side o 9 of the glass Small Scanner Rail A x Post separation Sensor A Post separation Sensor 2 A e Scanner Post separation Sensor 3 A Sensor only Lead Sensor A e 160 000 or 12 Months Registration Sensor A Delivery Sensor A Registration Roller A m Lead Roller 1 A lt Lead Roller 2 Lead Roller 3 A 80 000 or Pullout Roller A 6 months Feed Roller A Delivery Roller A Rollers Slave Rollers A Scrapers A ADF height adjustment oO Adjustment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 84 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide R The Waste Toner Container Replacement imageRUNNER ADVANCE C9200 PRO C7200 Series uses a replaceable waste toner container which collects waste toner during the printing process The operator or service technician can replace the waste toner container when approximately 50 000 pages LTR paper 10096 Color Ratio and at 596 toner coverage have been printed The service technician can enable the end user to replace of the Waste Toner Container in Service Mode When the message Waste toner is near full Replacement not yet needed is displayed the Waste Toner Container is approximately 80 full When a mes
142. le Feeding Detection Kit A1 2 minutes 12 minutes 14 minutes Copy Tray P1 1 minute 3 minutes 4 minutes Staple Finisher K1 7 minutes 8 minutes 15 minutes Staple Finisher L1 7 minutes 10 minutes 17 minutes Booklet Finisher K1 7 minutes 9 minutes 16 minutes Booklet Finisher L1 7 minutes 10 minutes 17 minutes Puncher Unit BF1 7 minutes 11 minutes 18 minutes External 2 3 Hole Puncher A1 7 minutes 11 minutes 18 minutes Professional Puncher C1 7 minutes 18 minutes 21 minutes Professional Puncher Integration Unit B1 3 minutes 18 minutes 21 minutes Document Insertion Unit H1 7 minutes 8 minutes 15 minutes Document Insertion Unit J1 7 minutes 15 minutes 22 minutes Document Insertion Folding Unit G1 7 minutes 15 minutes 22 minutes Paper Folding Unit G1 7 minutes 12 minutes 19 minutes Inner Booklet Trimmer A1 3 minutes 14 minutes 17 minutes Cassette Heater Unit 38 1 minute 3 minutes 4 minutes Utility Tray A2 1 minute 4 minutes 5 minutes Key Switch Unit B1 1 minute 16 minutes 17 minutes Copy Card Reader F1 1 minute 12 minutes 13 minutes Copy Card Reader Attachment A2 1 minute 12 minutes 13 minutes Upright Control Panel B1 5 minutes 28 minutes 33 minutes Control Panel Sheet D1 1 minute 28 minutes 29 minutes Super G3 Fax Board AD2 2 minutes 10 minutes 12 minutes Super G3 3nd 4th line Fax Board AE1 1 minute 18 minutes 19 minutes imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 58 Conon Table 23
143. lease do not submit an Claim Form The item is covered under the Flat Rate Reimbursement Program Click here to start your e Tag Warranty Claim Canon USA Website imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 94 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide To submit a new warranty claim select the type of claim from the drop down list shown below and complete the required sections of the e Tag limited warranty claim form Figure 8 e Support e Tag Claim Console support center ENGINEERING SERVICES amp SOLUTIONS DIVISION Tech Support Field Support ATSP Major Accounts Management Center Info Center Flat Rate Program e Tag Part Repair Facilities Refurbished Subassembly Program ASCR Product Advisories e Tag Warranty Claim Console The records listed below are the current e T ag Warranty Claims associated with your Support ID To view details simply double click any record To submit a new Warranty Claim choose from the menu at the bottom of the screen Submit a New Warranty Claim for Lr Gol A copy of the e Tag warranty claim form and the machine s service history must be returned with the original defective parts to the address provided on the bottom of the e Tag warranty claim form The service history log can be handwritten or computer generated and must include the fo
144. ll cause the toner to jell and fuse permanently with the fibers of the clothing e Toner will react and adhere to plastic material avoid contact with plastic O Consumable Parts Consumable parts are defined as those parts having a limited life that will be reached during a customer s specific machine operation and should then be replaced as needed Examples of consumable parts include but are not limited to feed rollers and cleaner blades An estimated consumable parts list is provided in the table below to assist in the initial parts supplies planning A consumable part s life expectancy is directly related to usage factors such as paper size paper quality environment usage application and machine maintenance Therefore consumable parts do not have a warranty and Canon USA cannot guarantee a minimum life Note All consumable parts shown in the table below are for reference purposes only and are subject to change without notice Table 28 Main Unit Consumable Parts List Main Unit Consumable Parts List C 10 Estimated Life Part Number Quantity copies prints Remarks Developing Assembly Bk 0 2709 000 1 500 000 pages Developing Assembly Y FMO0 2706 000 1 500 000 pages Developing Assembly M 0 2707 000 1 500 000 pages Developing Assembly C FMO0 2708 000 1 500 000 pages 530 000 pages 2 ADVANCE Drum Cleaning Blade Bk FC8 2281 000 1 550 000 pages ra eee 500 000 pages ADVANCE 530 000 pag
145. llowing information Part Description Machine s Installation Date Date Part Was Removed Machine s Serial Number Machine Copy Count Part Number e Reason for Removal Work Performed Highlight Current Service Call Dealer Name For defective drums ship the drum to the address provided on the bottom of the e Tag warranty claim form accompanied by a copy of the e Tag warranty claim form the machine s service history log a before sample copy that depicts the problem and an after sample copy that shows that the problem has been resolved After a claim form is authorized parts drums and labor credits are posted on the CNA Web site the following business day imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 95 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 6 Online Limited Warranty Credit Inquiry The Online Warranty Credit Inquiry enables your dealership to check download and print the details of your e Tag and Flat Rate Program credits on the CNA Canon Network Access Web site a e Tag Inquiry To view your e Tag warranty claim credits online log on to the ISG Central Web site at http www isgcentral cusa canon com and select Canon Network Access as shown below Figure 9 ISG Central i ISG Canon o 055 Welcome to ISG Central MY PROFILE LOGOUT UPDATES NEW MP 100H SOFTWARE FOR CANON MREAL SYSTEM FOR MIXED REALITY EXPANDS ITS SUPPORT TO A
146. lutions thereby reducing the number of required second visits Reduces the chances of incorrect or unnecessary parts usage with NAVI s diagnostic abilities and reference information Enables device engine reporting to aid in service costs forecasting b Features Detects the device s engine status Enables you to research a knowledge base of known problem case data to solve a current machine problem when connected directly to the machine or offline connection to the machine has not been established Provides access to model servicing information such as work procedures and electromechanical component references Provides a link to Canon Technical Documentation which is offered to dealers for sale on a CD ROM Provides a link to Canon Service Tools such as the SST Service Support Tool and PDL Downloader Enables you to access the machine s Service Mode from a computer running the NAVI application and perform the Auto Reset function returns all machine settings back to their initial or default values Enables you to adjust the machine s error and jam thresholds Enables you to lookup replacement parts via a Web browser c Getting Started with NAVI 1 Participate in Training The NAVI e Learning course is available on e Support for those technicians who have computer skills and use the SST The NAVI e Learning course is interactive and contains guided simulations that show the technician how to use NAVI to service maintain a
147. lybdenum disulfide 500 g can Wm Mineral oil paraffin Tool No CK 0524 Lubricating oil family 100 cc Lubrication of the Silicone oil Tool No CK 0551 Lubricating oil drive areas and friction areas 20 9 Special oil Tool No HY9 0007 Lubricating oil Lubrication of the scanner rail e SHC oil Tool No FY9 6029 Lubrication of the edge of secondary Fluorine poly wthyl e Polytetra fluorine transfer inner roller ee transfer outer roller ethylene Tool No FY9 6008 g and drum heater sliding area Lubrication of the poly a olefin aus e edge of secondary Tool No FY9 6006 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 72 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide N Consumables Consumables are all products and materials which are consumed with regular use and cannot be reused Such consumables include but are not limited to paper chemicals and toner A number of factors are considered when the approximate yield expectancy of a consumable is determined including paper size and the amount of coverage per page Note 1 All consumables shown in the below table are estimates for reference purposes only and are subject to change without notice Actual usage may vary Note 2 These models contain logic a default setting to help the dealer control costs by only allowing a toner bottle to be replaced by the end user cus
148. m is selected imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 119 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 59 Staple Finisher K1 Continued Staple Finisher K1 Item Specification Capacity Per Tray Collate Group mode Tray A Tray C LTR and EXEC Up to 1 500 sheets or 7 3 4 195 mm in height 56 11 x 17 LGL and LTRR Up to 750 sheets or 3 7 8 97 mm in height Staple mode Tray A Tray C One point at front diagonal One point at back diagonal Two points in center parallel LTR and EXEC Up to 1 500 sheets 100 sets 7 3 4 or 195 mm in height 56 11 x 17 LGL and LTRR Up to 750 sheets 50 sets 3 7 8 97 mm in height No Collating mode with different paper sizes Tray A Up to 750 sheets or 3 7 8 97 mm in height Tray B 11 x 17 LGL LTRR LTR STMTR and EXEC Up to 125 sheets or 5 8 16 mm in height Tray C Up to 750 sheets or 3 7 8 97 mm in height Collate Group Staple mode with different paper sizes Tray A Tray C Up to 750 sheets or 3 7 8 97 mm in height Z Fold mode When the Paper Folding Unit G1 is attached Tray A 11 x 17 Up to 30 sheets LTRR and LGL Up to 10 sheets Tray B 11 x 17 LGL and LTRR Up to 10 sheets Tray C 11 x 17 Up to 30 sheets LTRR and LGL Up to 10 sheets Half Fold mode When the Paper Folding Unit G1 is attached Tray A LTRR Up to 10 sheets T
149. machine for copies or prints 4 Copy Card Reader F1 gt e Supports up to 200 departments or users e Performs Department ID Management automatically Users must insert a control card to access the machine e Requires the optional Copy Card Reader Attachment Kit A2 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 14 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Accessory Options for the imageRUNNER ADVANCE C9200 PRO Series 1 Multi Drawer Paper Deck A1 e Provides an additional paper capacity of approximately 6 000 sheets 20 Ib bond 80 g m e Supports paper sizes up to 13 x 19 2 from 14 Ib bond to 110 Ib cover 52 to 300 g m Includes air assisted and roller pick up amp paper feed Optional double feed detection 2 Staple Finisher K1 e Contains three trays which hold approximately 4 250 sheets LTR 20 Ib bond 80 g m Sample Tray 250 sheets Top Tray 1 500 sheets and Bottom Tray 2 500 sheets e corner or double staple approximately 100 sheets of paper LTR 20 Ib bond 80 g m e Attach the optional Puncher Unit BF1 to provide hole punch capabilities Supports up to 110 Ib Cover 300 g m Cannot be installed with the Booklet Finisher K1 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 15 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 3 Booklet Finisher K1 3 e e Contains
150. mbers are subject to change without notice 50 Value is based on sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 79 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 37 Document Insertion Unit J1 Document Insertion Unit J1 Consumable Parts List Description Part Number Quantity Estimated Life copies prints Remarks Pickup Roller 4A3 3870 000 1 100 000 sheets Separation Roller Parts Counter 4A3 3868 000 1 100 000 sheets Feed Roller Parts Counter 4A3 3869 000 100 000 sheets Drive Torque Limiter Parts Counter 4A3 3888 000 1 000 000 sheets Horizontal Feed Slave Roller Parts Counter FC5 3670 000 2 000 000 sheets 10 Part numbers are subject to change without notice 50 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Table 38 Document Insertion Folding Unit G1 Document Insertion Folding
151. me The AMS Access Management System works with the SSO H login service and is standard on the imageRUNNER ADVANCE C9200 PRO C7200 Series machines AMS requires that an Administrator controls and restricts access to the device via a user s device level login or a function level login credentials Device Level Login The Administrator assigns permissions to users based on their individual roles Administrator Power User General User Limited User and Guest Up to 1 000 users can be registered and users must enter their login credentials at the machine to gain access Function Level Login The Administrator assigns users privileges to access specific device functions such as Copy Print Send and Fax The user can access the machine but are restricted to using only certain functions that the Administrator assigns 3 Card Reader Solutions The imageRUNNER ADVANCE system supports card authentication solutions These solutions can be combined with Department ID management and the SSO H login service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 30 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Data Security The imageRUNNER ADVANCE C9200 PRO C7200 Series machines offer several ways to protect and secure data It is strongly recommended that a back up and security system is in place along with an antivirus protection system to make sure that no data on the hard disk drive
152. mm Weight Approximately 331 Ib 150 kg Installation Space Including the Main Unit WxD 55 Approximately 79 1 2 x 36 3 4 2 020 mm x 932 mm When the auxiliary tray is extended 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service Table 54 Document Insertion Unit H1 Document Insertion Unit H1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes Custom Size 7 1 8 x 7 1 8 to 13 x 19 1 4 139 7 mm x 182 mm to 330 2 mm x 487 7 mm Paper Weight 14 Ib bond to 110 Ib cover 52 to 300 g m Paper Types Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Pre punched Tab Bond Letterhead Coated Textured and Tracing Number of Trays 2 Upper Tray Up to 200 sheets 20 Ib bond 80 g m Paper Capacity lower Tray 200 sheets 201 E0 gim Power Requirement AC100 240V 2 8 Maximum Power Consumption 50 60Hz 103 W Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 55 3 8 x 26 3 8 x 31 1 4 1 407 mm x 746 mm x 793 mm Weight Approximately 134 Ib 61 kg Installation Space Including the Main Unit WxD 55 imageRUNNER ADVANCE C9280 PRO C9065PRO With Staple Finisher K1 Approximately 98 1 8 x 36 3 4 2 493 mm x 932 mm With Booklet Finisher K1 App
153. mode with different paper sizes Tray B Tray C 650 sheets 50 sets or 3 3 4 96 mm in height Maximum Stapling Capacity When the standard staple cartridge is attached The maximum stapling capacity may vary depending on the paper type and weight LTR and EXEC Up to 50 sheets 20 Ib bond 80 g m 11 x 17 LGL and LTRR Up to 30 sheets 20 Ib bond 80 g m Corner Stapling 11 x 17 LGL LTR LTRR and EXEC Double Stapling 11 x 17 LGL LTR LTRR and EXEC Power Requirement From the main unit Maximum Power Consumption Approximately 130 W including the External 2 3 Hole Puncher A1 Approximately 124 W excluding the External 2 3 Hole Puncher A1 Dimensions HxWxD Approximately 44 1 8 x 25 3 8 x 25 7 8 1 121 mm x 644 mm x 656 mm Approximately 44 1 8 x 30 x 25 7 8 1 121 mm x 761 mm x 656 mm When the auxiliary tray is extended Weight Approximately 141 Ib 64 kg 58 Up to 650 sheets or 3 3 4 96 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g m is selected imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 122 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 60 Staple Finisher L1 Continued Staple Finisher L1 Item Specification Approximately 75 5 8 x 36 3 4 1 870 mm x 932 mm When the multi purpose tray and the auxiliary tray are extended including the Buffer Pass U
154. n the Internet Support for IPv6 adds extended business value to the imageRUNNER ADVANCE Series imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 36 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide VI Software Solutions This chapter describes the optional software solutions that can be purchased to enhance the end users experience and interaction with imageRUNNER ADVANCE machines The various software solutions include document management and binding software scan management print output management device security and business workflow software A Document Management and Binding Software 1 imageRUNNER ADVANCE Desktop A client based device dashboard application to operate document publishing management and printing from an end users PC In addition this desktop application can be used with Canon s new imageWARE Document Server application in cases where customers want to share documents that are managed across workgroups or departments 2 imageRUNNER ADVANCE Quick Printing Tool The imageRUNNER ADVANCE Quick Printing Tool is a new standard feature within imageRUNNER ADVANCE Desktop The Quick Printing Tool enables the end user to print fax convert documents to PDF files or open PDF documents in Desktop Binder via a drag and drop action without needing to open imageRUNNER ADVANCE Desktop The user can also monitor the status of inbound and outbound print and fax jobs as well as apply p
155. nal copy use The control panel can display up to eight 8 counters on the counter status check screen when the counter check key button on the control panel is pressed By default the imageRUNNER ADVANCE C9200 PRO C7200 Series displays six 6 counters on the counter status check screen The Table below indicates the default counter configurations of the imageRUNNER ADVANCE C9200 PRO C7200 Series on the counter status check screen Table 42 Soft Counter Counter Description Default gt m Counter from Service Manual Display Adjustability of Display May be Swapped to 1 101 Total 1 On different Total Counter via Service Mode setting 2 108 Total Black 1 On 3 229 Copy On Full Color Single Color Large 4 230 Copy On Full Color Single Color Small pes May be Changed via 5 RE Mp On Service Mode setting to Full Color Single Color Large any available counter 6 322 Print On Full Color Single Color Small 7 Not Displayed Off 8 Not Displayed Off Refer to the imageRUNNER ADVANCE 9280 PRO C9270 PRO C7270 C7260 Series Service Manual for complete details on the Soft Counter configurations imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 86 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide T MEAP Counter The MEAP application counter counts the number of prints and scans made per MEAP application You can view the MEAP counter
156. nd troubleshoot Canon devices Technicians taking the NAVI e Learning course will also learn how to make NAVI an integral part of their tool kit After the successful completion of the NAVI e Learning course technicians can begin to use NAVI as the tool to help them resolve field issues in a timely manner imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 106 Canon 2 3 Updates imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Get the NAVI Files There are two ways to get the files to start using NAVI Download the necessary files from the e Support Web site free of charge It is recommended to download these files via a high speed Internet connection as the files are large Purchase the NAVI Catch Up CD Set The Catch Up CD Set contains the basic NAVI program documentation and model files to add previously introduced models to a computer with NAVI installed Install NAVI and Use the Program Use the following procedure to install and use NAVI Install the core NAVI program and any patches Add model support as necessary Add any updated model case data If you have previously issued technical documentation on CD ROMs you can link these files with NAVI Continuous updates to each imageRUNNER ADVANCE model s Update Data Pack are available for download from the e Support Web site free of charge NAVI Support For additional details and information on NAVI refer to the NAVI mini
157. ne function and this is designed to avoid potential machine downtime for the customer Various shipment options currently offered include e Next Flight Out NFO e UPS Ground Next Day Early AM e Rush Spot Table 46 Parts Order Center Days and Hours of Operation Days of Operation Hours of Operation Parts Order Center 9 00 AM 7 00 PM Eastern Standard Telephone Number Canon Parts Order Monday Friday 866 481 2569 Ti Center ime 7 00 PM 9 00 AM Monday Friday Eastern Standard Ti T de 800 263 9271 Saturday Sunday Call Center y y 24 Hours All National Holidays 52 Shipment options are subject to change 53 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service Contact the Canon Parts Order Center canonparts 2cusa canon com for more information imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 100 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Parts Support Program for ColorPASS GX400 Server The Parts Support Program is designed to help reduce your service costs for controllers By participating in the Parts Support Program your dealership will not be required to stock expensive parts Canon U S A Inc will provide replacement parts at no charge for the ColorPASS GX400 Server an exchange basis for a period of nine 9 months This incl
158. ner imageRUNNER ADVANCE C7270 C7260 GPR 33 Cyan Toner imageRUNNER ADVANCE C7270 C7260 GPR 33 Magenta Toner imageRUNNER ADVANCE C7270 C7260 GPR 33 Yellow Toner imageRUNNER ADVANCE 7270 7260 2804B003AA 10 ltem Numbers and Part Numbers are subject to change without notice 46 Used for corner double stapling only Three cartridges per case up to 5 000 staples per cartridge 47 Used for booklet finishing only Two cartridges per case up to 5 000 staples per cartridge imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 13 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide ll Hardware Accessory Options A Common Accessory Options for the imageRUNNER ADVANCE 1 Paper Deck Unit C1 e Provides an additional paper capacity of approximately 3 500 sheets 20 Ib bond 80 g m e Supports LTR sized paper only from 14 lb bond to 80 Ib cover 52 to 220 g m e Nosupport for coated or tab paper or double feed detection 2 POD DeckLite A1 al e Provides an additional paper capacity of approximately 3 500 sheets 20 Ib bond 80 g m e Supports paper sizes up to 13 x 19 from 14 Ib bond to 110 Ib cover 52 to 300 g m e Includes air assisted and roller pickup paper feeding e support for coated or tab paper or double feed detection 3 Feeding Attachment Kit B1 e only be installed in Paper Drawers or 4 Enables the user to feed LTR tab paper into the
159. nit J1 Installation Space Including the 55 Approximately 78 1 4 x 36 3 4 1 987 mm x 932 mm When the External 2 3 Hole Puncher A1 is attached and the auxiliary tray is extended including the Buffer Pass Unit J1 55 Does not include space for service Table 61 Booklet Finisher K1 Booklet Finisher K1 Item Specification 18 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 x 148 mm to 330 2 mm x 487 7 mm and Envelopes Paper Weight 14 Ib bond to 110 Ib cover 52 to 300 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre Punched Transparency Tracing Labels Tab Bond Letterhead Coated Textured and Envelopes No Collating mode Tray A LTR STMTR and EXEC Up to 1 500 sheets or 7 3 4 195 mm in height 56 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL and LTRR Up to 750 sheets or 3 7 8 97 mm in height Tray B LTR and STMTR Up to 250 sheets or 1 1 4 32 mm in height 11 x 17 LGL LTRR and EXEC Up to 125 sheets or 5 8 16 mm in height 13 x 19 12 5 8 x 17 11 16 and 12 x 18 Capacity Per Tray Up to 30 sheets Tray C LTR Up to 2 500 sheets or 12 3 4 325 mm in height 56 STMTR and EXEC Up to 1 500 sheets or 6 3 8 162 mm in height 56 13 x 19 12 5 8 x 17 11 16
160. nit proves to be defective within this warranty period Canon shall at its sole option replace it without charge For purchases of the Black Drum Unit following the expiration of the 30 day warranty period and continuing for a period of 120 days after delivery to the original purchaser of the Black Drum Unit or use of it to make 350 000 prints or copies or a combination of both and for purchases of the Color Drum Unit following the expiration of the 30 day warranty period and continuing for a period of 120 days after delivery to the original purchaser of the Color Drum Unit or use of it to make 140 000 prints or copies or a combination of both whichever comes first Canon shall provide a credit Credit to the original purchaser toward a respective replacement Drum Unit if the Drum Unit fails to operate under normal use and service by reason of any defect in workmanship and materials other than exterior defects such as nicks scratches or dents The Credit shall be a percentage of Canon s then current dealer price for the replacement Drum Unit determined as set forth in the example below Warranty replacement shall not extend the origina warranty period of the Drum Unit THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE USE OR PERFORMANCE OF THE DRUM UNIT NO OTHER EXPRESS WARRANTY
161. ntegration pre sale and post sale Installation Education of customers and dealership personnel Troubleshooting To perform the above tasks successfully it is crucial that the SE have strong computer skills and working knowledge in the following areas listed in order of importance 1 The major computer platforms IBM compatible and Macintosh 2 Computer hardware including cabling 3 Computer software including drivers 4 Operating systems Windows 2000 Professional Server Advanced Server Windows XP Professional Home Edition 32 bit Windows XP Professional x64 64 bit Windows Server 2003 32 and 64 bit versions Windows Vista 32 bit Mac OS versions 10 1 5 and up for PS PCL and versions 10 2 8 10 4 2 for UFR Il 5 Network Operating Systems e Novell NetWare 3 x 4 x 5 x and 6 x e Windows NT 2000 2003 e Mac OS X 6 Protocols e TCP IP e IPX SPX e NetBIOS e AppleTalk 7 Printing 8 Scanning It is also important that the SE have computer skills and working knowledge in the following areas e Other computer platforms mainframe and UNIX e Networking e Basic electronics 48 SE System Engineer is a professional title often used by hardware vendors for individuals who perform systems related tasks such as analysis design and programming System Engineers are also often involved in pre sales activities imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 67 C
162. o 110 Ib cover 257 to 300 g m Textured 1 100 Ib cover to 110 Ib cover 106 to 150 g m Textured 2 56 Ib cover to 80 Ib cover 151 to 220 g m Textured 3 82 Ib cover to 140 Ib index 221 to 256 g Textured 4 140 Ib index to 110 Ib cover 257 to 300 g m Tracing Paper 2 17 Ib bond to 24 Ib bond 64 to 90 g m Transparency 3 40 Ib bond to 66 Ib cover 151 to 180 g Pre punched 17 Ib bond to 24 Ib bond 64 to 90 g m Tab 1 40 Ib bond to 66 Ib cover 151 to 180 g m Tab 2 67 Ib cover to 80 Ib cover 181 to 220 g m Labels 56 Ib cover to 66 Ib cover 151 to 180 g m Bond 25 Ib bond to 28 Ib bond 91 to 105 g Letterhead 56 Ib cover to 66 Ib cover 151 to 180 g m imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April2013 Page 111 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Specifications Note All specifications are for reference purposes only and are subject to change without notice Table 49 imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Item imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Type Color Digital Multifunction Imaging System Copy Method Laser Dry Electrostatic Transfer Developing System Dry Dual Component Toner Projection Fixing System Induction Heating On demand Fixing Maximum Original Size 11 x17 Maximum Copy Pr
163. o 9 300 Sheets Up to 6 900 Sheets Maximum Paper Size 13 x 19 2 Cassies 14 Ib bond to 80 Ib cover 52 to 220 g m PI 14 Ib bond to 110 Ib 52 to 300 g m ain paper ond to cover 52 to g m Multi Purpose Tray Coated Paper 28 Ib bond to 110 Ib cover 106 to 300 g m Paper Deck Unit C1 Up to 6 000 sheets Availabl Up to 3 500 sheets Option Option Paper Supply POD Deck Lite A1 mm um Options Up to 3 500 sheets Multi Drawer Paper Deck A1 Optlon wenn 2 Requires the optional Additional Memory Type D 512 MB 3 Upto 10 Seconds when equipped with a 1 TB HDD imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 3 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 1 Model Comparison Continued imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 Copy Standard Mail Box Standard Advanced Box Standard USB Media Support Standard Scan imagePASS Embedded Optional imagePASS A2 ColorPASS Server Optional ColorPASS GX400 2 9 UFR II Standard Optional PCL e Printer Kit AS1 imagePASS A2 56 Standard JPEG TIFF Print Direct Print Optional 6 e Direct Printer Kit for PDF XPS H1 PDF XPS PS Printer Kit AS1 PDF only Optional PS Printer Kit AS1 d e imagePASS A2 e ColorPASS GX400 Send Standard Optional w Super G3 FAX Board AD2 ix Optional w Sup
164. o a fault all MEAP application files stored on it will be lost requiring all applications and their license files to be reinstalled in addition to replacing the HDD Refer to the imageRUNNER ADVANCE C9280 9270 PRO C7270 C7260Series Service Manual for further details imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 70 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide M Special Tools In addition to the standard tools used to service these devices the following special tools should also be carried by a service technician according to the tool s rank For more information on the special tools solvents and oils below see the imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260Series Service Manual Table 25 Special Tools List Description Appearance Rank Part Number Remarks 4 Used for electrical checks Digital and adjustment of laser Multimeter power with the laser power checker Cover Switch A TKN 0093 000 Used to open all internal covers and service the machine while the machine is running Tester Extension Pin A FY9 3038 000 Used as a probe extension when making electrical checks Tester Extension Pin L shaped A FY9 3039 000 Used as a probe extension when making electrical checks CA 7 Test Sheet 2 TX i g 9 9323 000 Used for checking and adjusting images Lou
165. om the UGW or it provides the option for a service technician to visit the site and upgrade the most recent firmware at the machine imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 61 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide c Method C On Demand Update The On Demand Update method provides the service technician with access to the most recent version of firmware on demand at the device The technician also has the ability to schedule firmware installs A service technician must visit the site every time the firmware must be updated however the technician does not need to maintain a library of firmware versions Notes e To utilize the CDS on an imageRUNNER ADVANCE the device must have access to the Internet The service technician should perform a communications test from the Service Mode of the device to validate the device s ability to communicate to the CDS Distribution Server e When using the Remote Update method the service technician must enable eRDS and the CDS UGW switch on all imageRUNNER ADVANCE devices In addition the devices must be registered on the UGW For more information on registering devices on the UGW see the documentation that came with imageWARE Remote e CDS Instruction Manual includes conditions for use and acceptance of the CDS Service It also contains language to help the customer understand the conditions for use and acceptance of the third par
166. onon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide The Education Training listed in preferred order of a successful Canon dealership s SE include 1 Novell CNA or Novell CNE or Microsoft MCSE certification 2 Two years of experience being a Canon Copier Service Technician training centered on connectivity products 3 Adegree in Computer Science or Engineering or a computer technician with two years of experience is required in the above areas J Firmware Upgrades Using the Service Support Tool The SST Service Support Tool version 4 72 or later is available via Canon s e Support Center Web site http www support cusa canon com for upgrading the following system components 1 Upgrade Functions e System Software stored on the HDD e engine firmware e Accessory firmware Refer to the SST User Manual for a list of supported devices and accessories MEAP Contents Language HDD Format RUI Remote User Interface stored on the HDD BootROM stored on FDIMM Flash Double Inline Memory Module on the Main Controller PCB Printed Circuit Board The imageRUNNER ADVANCE C9200 PRO C7200 Series devices support firmware downloads from the SST and a USB memory stick When the hard disk drive is replaced the SST is used to format the new HDD and load software wPoRTANT e imageRUNNER ADVANCE Security Kit E1 for IEEE 2600 1 Common Criteria Certification ships with certified device firmware
167. ove condition is true then fax documents can be sent and received remotely between the two machines Requires license activation via the LMS e Cannot be installed with the Super G3 FAX Board AD2 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 23 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide C Connectivity Options 1 Web Access Software H1 e Enables the user to view Web pages from the touch panel display of the machine e PDF files are registered on the Web page the user can print them from the machine without using a computer Moreover if a Web page or special content is created and then registered as a PDF file the Web page or special content can be shared with other users e print PDF files from Web pages the optional PS Printer Kit or Direct Print Kit for PDF XPS must be installed 2 Remote Operator s Software Kit B1 e Enables the user to access the machine s control panel and specify settings or process jobs from a computer located on the same network as the machine remotely Requires license activation via the LMS 3 USB Device Port A2 e Adds two USB ports to the machine so a third party card reader or the optional Multimedia Reader Writer A2 can be used for additional media support 4 Multimedia Reader Writer A2 e Enables the user to use SD Compact Flash Memory Stick and Micro Drive memory media for direct print and scan to store oper
168. pe B CK 0056 000 Used for checking images Cleaning Tool To clean the feed guide This is not a service tool One is included with the host machine Tospearl 240 B FY9 6007 000 ITB Cleaning Blade Lubricant Electrode for Checking a Potential Sensor B FY9 3059 000 Used to check for a potential zero level surface sensor Rank Description A Each service person must carry one B Each Group of about five service persons must carry one 10 Part numbers are subject to change without notice imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 71 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 26 Solvents and Oils Type Uses Composition Remarks Fluoride family Keep away from Cleaning glass hydrocarbon flammable materials Alcohol plastic rubber Purchase locally extera Dvd e Surface activating e Substitute IPA agent Isopropyl Alcohol e Water e Fluoride family e Keep away from hydrocarbon flammable materials Solvent Cleaning metal oil e Chlorine family Purchase locally and toner stains hydrocarbon e Substitute Alcohol Methyl Ethyl EM 50L Lubricating oil Lubrication of the gears Special solid lubricating agent e Lithium soap Ketone 17 25 e Mineral oil famil 1385 1 2 lithium soap Tool No CK 0427 e Mo
169. ple Finisher L1 18 2 Booklet 1 18 3 External 2 3 Hole 1 19 4 Document Insertion Unit J 19 5 Document Insertion Folding Unit G1 19 6 Upright Control Panel D1 20 Il System 21 A and Print Options 21 1 PCL Printer Kit AS1 21 2 PS Printer Kit AS1 21 3 PCL International Font Set A1 21 4 Barcode Printing 1 21 5 55 2 21 6 ColorPASS GX400
170. pply security policies by creating Policy Protected PDF files on the machine even after document creation using the Adobe LiveCycle Rights Management ES Server Once a Policy Protected PDF document is created on the machine with this feature enabled the PDF extension in Adobe Reader upon attempt by a user to open a protected PDF contacts the Rights Management Server to check the latest authorized users expiration auditing and watermarking policies set by the administrator These latest policies are then enforced by that application to ensure the information in that document remains secure wPoRTANT e generate a PDF linked with Adobe LiveCycle Rights Management ES Server the Adobe LiveCycle Rights Management ES Server must be licensed pre configured by a system administrator and the machine must be connected to the Intranet or Internet imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 34 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide e Encrypted PDF and PDF A 1b documents are not compatible with Adobe LiveCycle Rights Management ES Server 3 imageWARE Secure Audit Manager Express imageWARE Secure Audit Manager Express is an optional solution that captures and archives the contents and attributes of all jobs performed on imageRUNNER ADVANCE devices to provide an audit trail Administrators have the ability to continuously track and archive network wide activity details This
171. pril 2013 Page 41 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 5 uniFLOW Serverless Secure Print uniFLOW Serverless Secure Print is a secure printing and follow me printing option that utilizes the end user s client PC to store secure print jobs until the end user can authenticate and release the secure print jobs at an imageRUNNER ADVANCE device The imageRUNNER ADVANCE device then pulls the print job from the end user s client PC uniFLOW Serverless Secure Print is scalable and upgradeable to the full version of uniFLOW 6 imageWARE Secure Audit Manager Express imageWARE Secure Audit Manager Express captures and archives the contents and attributes of all jobs performed on the device This enables Administrators to continuously track and archive network activities 7 MEAP Web MEAP Web is a MEAP application that serves as an online client management tool MEAP Web helps end users configure and manage imageRUNNER ADVANCE hardware and software resources via the Web Access Software E Business Workflow Software 1 Forms and Print Services for Salesforce Forms and Print Services for Salesforce is a cloud service that enables users to print and store reports and graphic sales data directly to their imageRUNNER ADVANCE machine without the need for print drivers 2 Enterprise Imaging Platform Enterprise Imaging Platform enables users to automate document and image related business processes imageRUNNE
172. r two 2 5inch 1 TB HDD B1 replacing standard 160 GB HDD 42 160 GB HDD for mirroring functionality only cannot be used to increase storage 43 Voice Guidance Kit F2 and Voice Operation Kit C2 cannot be installed at the same time 44 Serial Interface Kit K1 and Copy Control Interface Kit A1 cannot be installed at the same time 45 Cannot be installed if Card Reader C1 is installed imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 12 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 8 Supplies and Consumables Supplies amp Consumables Item Number Stamp Ink CRG C1 1857B001AA Stamp Unit B1 1858B001AA Staple N1 for Staple Finisher K1 amp Booklet Finisher K1 1007B001AA Staple P1 for Booklet Finisher K1 1008B001AA Staple Cartridge J1 for Staple Finisher L1 amp Booklet Finisher L1 6707A001AC Staple Cartridge D2 for Booklet Finisher L1 0250A002AD 10 ltem Numbers and Part Numbers are subject to change without notice Table 9 Drum and Toner Drum and Toner Item Number GPR 32 33 Black Drum Unit 2780B003AA GPR 46 Color Drum Unit 6370B004AA GPR 32 Black Toner imageRUNNER ADVANCE C9280 PRO C9270 PRO 2791B003AA GPR 32 Cyan Toner imageRUNNER ADVANCE C9280 PRO C9270 PRO 2795B003AA GPR 32 Magenta Toner imageRUNNER ADVANCE C9280 PRO C9270 PRO 2799B003AA GPR 32 Yellow Toner imageRUNNER ADVANCE 9280 PRO C9270 PRO GPR 33 Black To
173. r Deck 14 2 POD Deck Lite A1 14 Tab Feeding Attachment Kit B1 14 4 Gard Header F1 14 B Accessory Options for the imageRUNNER ADVANCE C9200 PRO Series 15 1 Multi Drawer Paper Deck A1 15 2 Staple Finisher K1 15 3 Booklet 1 16 4 Inner Booklet 1 16 5 Puncher Unit BF1 16 6 Professional Puncher C1 and Professional Puncher Integration Unit B1 17 7 Document Insertion Unit H1 17 8 Paper Folding Unit G1 17 C Accessory Options for the imageRUNNER ADVANCE C7200 Series 18 1 Sta
174. ranty section of the e Support Center Web site at http www support cusa canon com Refer to the e Tag section of this Service Guide for further details and instructions imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 90 Canon imageRUNNER ADVANGE C9200 PRO C7200 Series Service Guide Additional information on the Flat Rate Program is located on the Canon USA s e Support Web site at http www support cusa canon com as shown in Figure 5 Figure 5 e Support Flat Rate Program support center ENGINEERING SERVICES amp SOLUTIONSDIVISION Tech Support Fi Support Majo unts Management Center Info Center Flat Rate Program e Tag Part Repair Facilities Refurbished Subassembly Program ASCR Product Advisories Flat Rate Program Once per month Canon s Systems amp Technical Support Division issues credit a Di T under the Flat Rate warranty program to cover the cost of defective parts and _Flat Rate Program Program Links drums with a dealer cost under 300 Flat Rate Warranty Reimbursement Program Changes No documentation or part drum returns are required in order to receive the monthly Flat 08 06 09 PDF 124KB Rate credit This credit is calculated using purchases of machines accessories and drums W FAQ s Viewing Flat Rate Credits on CNA from the previous month For example May 2012 represents credit for purchases made in 05 30 08 PDF 24KB April 2012
175. ray B LTRR Up to 10 sheets Tray C LTRR Up to 10 sheets 56 Up to 750 sheets or 3 7 8 97 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g m2 is selected 57 Up to 30 sheets when printing on mixed paper sizes including 13 x 19 12 5 8 x 17 11 16 and 12 x 18 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 120 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 59 Staple Finisher K1 Continued Staple Finisher K1 Item Specification Maximum Stapling Capacity When the standard staple cartridge is attached The maximum stapling capacity may vary depending on the paper type and weight LTR and EXEC Up to 100 sheets 20 Ib bond 80 g m or Heavy paper below 1 2 11 mm 11 x 17 LGL and LTRR Up to 50 sheets 20 Ib bond 80 g m or Heavy paper below 1 4 5 5 mm Corner Stapling 11 x 17 LGL LTR LTRR and EXEC Double Stapling 11 x 17 LGL LTR LTRR and EXEC Power Requirement AC100 240V 50 60Hz 2 8 A Maximum Power Consumption Approximately 286 W including the Puncher Unit BF1 Approximately 282 W excluding the Puncher Unit BF1 Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 41 x 25 3 4 x 30 1 8 1 040 mm x 654 mm x 765 mm Approximately 41 x 30 3 4 x 30 1 8 1 040 mm x 782 mm x 765 mm When the auxiliary tray is extended Weigh
176. re Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment that may be distributed with the Product is sold AS IS and without warranty of any kind by Canon including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the supplier or producer thereof For further information on software see below This warranty shall be void and of no force and effect if the Product is damaged as a result of a abuse neglect mishandling alteration electric current fluctuation or accident b improper use including failure to follow operating or maintenance instructions or environmental conditions prescribed in Canon s operator s manual or other documentation c installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon s service bulletins d use of supplies or parts other than those distributed by Canon which damage the Product or cause abnormally frequent service calls or service problems or e use of the Product with non compatible computers peripheral equipment or software including the use of the Produ
177. ries machines offer four built in storage methods Mail Box Advanced Box Network and Memory Media with flexible linkage to external systems for storing scanned documents and accessing stored files O Canon U S A Inc is not responsible for any damages caused to user data that is stored on the hard disk drive of the machine It is the customer s responsibility to create and maintain a data back up plan Canon U S A Inc offers several security options to enhance document handling and storage security needs See System Options on p 21 It is strongly recommended to back up the data stored on the hard disk drive Mail Box The Mail Box is a data storage area that stores and handles files for printing The Mail Box function enables users to store files that are scanned with this machine or data sent from a personal computer via the printer driver The stored files can be printed anytime using the desired settings Also the file format of the scanned documents can be converted into another format such as TIFF PDF and JPEG to send via e mail or fax by using the Send function Up to 100 mailboxes can be used and a name or password can be set for each mailbox In addition various editing features are available such as merging separately stored files into one file and erasing unnecessary pages from a file Advanced Box Advanced Box is a storage area in the machine that stores scanned documents and Microsoft Offi
178. rint templates automatically or preview documents before printing via the Desktop Binder option 3 imageWARE Document Server imageWARE Document Server is an office document sharing server application It connects multiple imageRUNNER ADVANCE Desktop utilities for end users to collaborate and share information over the network ImageWARE Document Server provides the following functionalities e Document Management Check in check out Version control Faull text and index search capabilities User Authentication User group management Simple user access control Full control for Administrators such as editing modifying and reading documents e Record a history of who accessed which documents audit trail e Web based administration tools accessible via Internet Explorer imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 37 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 4 imageWARE Scan Manager DS imageWARE Scan Manager DS is a document capture solution that features transaction document archiving capabilities that can be personalized according to the scan volume and skill level of each user and one step capture indexing processing and release operations 5 eCopy PDF Pro Office ePPO eCopy PDF Pro Office is a network to desktop office scanning solution that enables end users to create and share PDFs edit PDF files and convert PDF files into searchable edita
179. rovides the capability to physically remove the hard disk drive from the machine so it may be placed in a secure location The hard disk drive can easily be removed for secure storage on a frequent basis and can easily be reinstalled for normal machine use This option provides another layer of data security for government agencies and corporate enterprises that need to ensure that data stored on the hard disk is physically secure when the machine is not in use For more information on the Removable Hard Disk Drive Kit see Removable Hard Disk Kit AH1 on p 26 7 Removable Hard Disk Drive Kit for the ColorPASS GX 400 The optional Removable Hard Disk Drive Kit provides the capability to physically remove the hard disk drive from the ColorPASS GX400 controller so it may be placed in a secure location The hard disk drive can easily be removed for secure storage on a frequent basis and can easily be reinstalled for normal machine use This option provides another layer of data security for government agencies and corporate enterprises that need to ensure that data stored on the hard disk is physically secure when the machine is not in use For more information on the Removable Hard Disk Drive Kit see Removable Hard Disk Drive Kit B1 on p 26 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 33 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 8 Audit Log An audit log is a chronological
180. roximately 102 5 8 x 36 3 4 2 607 mm x 932 mm The multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 116 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 55 Document Insertion Folding Unit G1 Document Insertion Folding Unit G1 Item Specification Paper Size Z Fold LTRR LGL and 11 x 17 C Fold LTRR Insertion Unit 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL LTR LTRR and EXEC Paper Weight Z Fold 16 Ib bond to 28 Ib bond 60 g m to 105 g m C Fold 16 Ib bond to 28 Ib bond 60 g m to 105 g m Insertion Unit 16 Ib bond to 140 Ib index 60 g m to 256 g m Paper Types C Fold Z Fold Thin Plain 1 Plain 2 Color and Recycled Insertion Unit Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Color Recycled Tab Bond Letterhead Coated and Textured Capacity of the exit slot of the paper folding unit C Fold 40 sheets 20 Ib bond 80 g m or 2 3 8 60 mm in height Capacity of the document insertion unit Up to 100 sheets 20 Ib bond 80 g m Power Requirement AC 100 240V 5 0 50 60Hz Maximum Power Consumption Approximately 136 W Plug 120V
181. rvice Guide E Memory Options 1 Additional Memory Type D 512 MB e Expands the memory Capacity of the imageRUNNER ADVANCE to 2 5 GB Required to enable the functions of the optional PS Printer Kit AS1 Direct Print Kit H1 for PDF XPS imagePASS A2 and ColorPASS GX400 2 2 5 inch 1 TB HDD L1 e Required to replace the machine s standard 160 GB hard disk drive to increase the HDD capacity to 1 TB If the machine is configured with the optional HDD Data Encryption amp Mirroring Kit or HDD Mirroring Kit and the 2 5 inch 1 TB HDD an additional 2 5 1 TB HDD must be added to enable the Mirroring capability of the primary drive F Accessibility Options 1 Voice Guidance Kit F2 e Provides visually impaired users to hear voice navigation instructions when operating the machine 2 Voice Operation Kit C2 e Provides visually impaired users to hear voice navigation instructions when operating the machine e Includes a voice recognition function which enables the user to set various functions of the machine by using their own voice 3 Access Handle A1 Attaches to the Automatic Document Feeder to enable seated users to open the document feeder imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 27 IV Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Document Storage Capabilities The imageRUNNER ADVANCE C9200 PRO Series and imageRUNNER ADVANCE C7200 Se
182. s Course Name Course Code Required Applied Technologies Online Course O7TATOOONEW Yes Applied Technologies Classroom Course 07TATO1CNEW Yes 10 Item Numbers and Part Numbers are subject to change without notice C Certification The successful completion of the imageRUNNER ADVANCE C9200 PRO C7200 Series Training program and passing of the final assessment exam are required to sell this product Certification includes the following models e imageRUNNER ADVANCE C9280 PRO C9270 PRO imageRUNNER ADVANCE C9075 PRO C9065 PRO e imageRUNNER ADVANCE C7270 C7260 e imageRUNNER ADVANCE C7065 C7055 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 46 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide D Who Should Attend It is highly recommended that any technician responsible for installing servicing or supporting the imageRUNNER ADVANCE C9200 PRO C7200 Series machines successfully complete the imageRUNNER ADVANCE C9200 PRO C7200 Series Training program and pass the final assessment exam Note Our current support policy dictates that only those technicians who have completed the training program and pass the final assessment exam are entitled to live phone based support through our TSC Technical Support Center However self service support software downloads knowledgebase articles support forums technical publications is available through our e Support
183. s are lost stolen or compromised There are several security methods available from Canon U S A Inc that appropriately addresses a customer s needs for securing data e Customer Accessible HDD Initialization Function Initialize Data Settings and standard HDD Data Erase Kit Optional Document Scan Lock Kit imageRUNNER ADVANCE Trusted Platform Module Optional Security Kit HDD Encryption amp Mirroring Kit Optional Removable Hard Disk Kit CAUTION Canon U S A Inc is not liable for any damages resulting from the loss or corruption of data See DISCLAIMER on page ii for further details 1 Initialize All Data Settings Function The Initialize All Data Settings function is a standard function on all Canon devices This setting is available in the Management Mode to which the system administrator must authenticate Performing this function erases all user information on the hard disk drive of the machine e g contact information Advance Box and Mail Box data network settings and image data O important The Initialize All Data Settings function deletes the FAT File Allocation Table and overwrites the target HDD data area up to nine times with random data depending on the system administrator settings 2 HDD Data Erase Kit The standard HDD Data Erase Kit is for environments that require additional data security measures The HDD Data Erase Kit automatically overwrites image data that is written to th
184. s when printing on mixed paper sizes including 13 x 19 12 5 8 x 17 11 16 and 12 x 18 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 124 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 61 Booklet Finisher K1 Continued Booklet Finisher K1 Item Specification Maximum Power Consumption Approximately 380 W including the Puncher Unit BF1 and inner Booklet Trimmer A1 Approximately 349 W excluding the Puncher Unit BF1 and inner Booklet Trimmer A1 Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 41 x 30 1 4 x 30 1 8 1 040 mm x 767 mm x 765 mm Approximately 41 x 35 1 4 x 30 1 8 1 040 mm x 896 mm x 765 mm When the auxiliary tray is extended Weight Approximately 243 Ib 64 kg Installation Space Including the Main Unit WxD 55 Approximately 89 1 4 x 36 3 4 2 266 mm x 932 mm When the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 Approximately 116 1 8 x 36 3 4 2 948 mm x 932 mm When the Document Insertion Unit H1 and Paper Folding Unit G1 are attached the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 55 Does not include space for service Table 62 Booklet Finisher L1 Booklet Finisher L1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 L
185. sage is displayed indicating that the Waste Toner Container is full up to an additional 1 000 sheets of LTR paper 10096 Color Ratio and at 596 toner coverage can be printed before the waste toner container must be replaced When the waste toner container becomes completely full the imageRUNNER ADVANCE C9200 PRO C7200 Series stops No additional jobs can be completed The operator or service technician can replace the full waste toner container with an empty waste toner container If the end user has not been enabled to replace the Waste Toner Container then the message Waste toner container full Call service representative is displayed If the end user has been enabled to replace the Waste Toner Container then the message Replace the waste toner container is displayed In addition an animation will be displayed on the User Interface instructing the end user how to replace the Waste Toner Container Canon U S A Inc recommends that the customer maintain a supply of waste toner containers for replacement when necessary Note Disposal of the waste toner or waste toner container must be in a manner that is applicable to the laws in the geographical area where the machine is located imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 85 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide S Soft Counter The imageRUNNER ADVANCE C9200 PRO C7200 Series uses soft counters to track its functio
186. sequence of audit records that automatically tracks every action undertaken by end users developers and administrators for the system Who does what and when These records are used to monitor system usage to determine compliance with regulations security standards enterprise policies etc as well as to prove usage effectiveness as audit trails C Document Security The imageRUNNER ADVANCE C9200 PRO C7200 Series machines offer several document security modes to protect printed and distributed documents 1 PDF Visible Digital Signature The PDF Visible Signatures mode enables the user to view the device signature and user signature on a PDF file Visible digital signatures and user signatures are displayed on the first page of the PDF file to account for the origin of the document The system administrator of the machine can set the Visible Signatures mode for all PDF documents or certain PDF documents created on the machine This mode differentiates from the Digital Signature mode in that instead of having to access digital signature information from the document properties from the File menu this information is displayed prominently on the first page of the document in the background and is printed along with the document data thereby deterring improper distribution of sensitive documents 2 Adobe LiveCycle Rights Management ES Server Integration Adobe LiveCycle enables Administrators to set automatic document privileges and a
187. space for service Table 59 Staple Finisher K1 Staple Finisher K1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 x 148 mm to 330 2 mm x 487 7 mm and Envelopes Paper Weight 14 Ib bond to 110 Ib cover 52 to 300 g m Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre Punched Transparency Tracing Labels Tab Bond Letterhead Coated Textured and Envelopes Capacity Per Tray No Collating mode Tray A LTR STMTR and EXEC Up to 1 500 sheets or 7 3 4 195 mm in height 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL and LTRR Up to 750 sheets or 3 7 8 97 mm in height Tray B LTR and STMTR Up to 250 sheets or 1 1 4 32 mm in height 11 x 17 LGL LTRR and EXEC Up to 125 sheets or 5 8 16 mm in height 13 x 19 12 5 8 x 17 11 16 and 12 x 18 Up to 30 sheets Tray C LTR Up to 2 500 sheets or 12 3 4 325 mm in height 56 STMTR and EXEC Up to 1 500 sheets or 6 3 8 162 mm in height 56 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL and LTRR Up to 750 sheets or 3 7 8 97 mm in height 54 Reference Registered Paper Types and Weight for the available paper weights 56 Up to 750 sheets or 3 7 8 97 mm in height when thin paper or custom paper lighter than 16 Ib bond 59 g
188. stem file FAT32 with free space of 10 MB or more is used TPM seals the hardware components associated with the data and the data cannot be accessed unless the specific TPM key is issued by the TPM chip Therefore setting the TPM mode to On may affect service procedures and service costs if not handled properly It is strongly recommended that the Administrator who has access to the TPM key be present for all service calls to prevent the loss of data and productivity of the machine 5 HDD Data Encryption amp Mirroring Kit The optional HDD Encryption feature is another security tool available for environments requiring additional data security measures and can be used in conjunction with the HDD Data Erase feature to provide even greater security for data stored on the internal HDD The HDD encryption chip is Common Criteria Certified EAL level 3 and applies 256 bit AES Advanced Encryption Standard encryption to all data prior to being written on the HDD This adds an additional layer of security to files stored on the HDD The Mirroring function provides redundancy when utilized with an additional hard disk drive of the same storage capacity This preserves company data if one hard disk drive fails For more information on the HDD Data Encryption amp Mirroring Kit see HDD Data Encryption amp Mirroring Kit on p 25 6 Removable Hard Disk Kit for the Main Engine The optional Removable Hard Disk Kit p
189. sure Roller 0 0387 000 1 300 000 pages Fixing Web FC0 8030 000 1 300 000 pages Fixing Heat Soaking Roller 0 7967 000 1 300 000 pages So a XG9 0810 000 2 300 000 pages Right Deck Pickup Roller 1 500 000 sheets Left Deck Pickup Roller 1 500 000 sheets FC5 2524 Cassette 3 Pickup Roller 1 500 000 sheets Cassette 4 Pickup Roller 1 500 000 sheets Right Deck Feed Roller 1 500 000 sheets Left Deck Feed Roller 1 500 000 sheets Cassette 3 Feed Roller 66578 000 1 500 000 sheets Cassette 4 Feed Roller 1 500 000 sheets Right Deck Separation Roller 1 500 000 sheets Left Deck Separation Roller 1 500 000 sheets Cassette 3 Separation Roller EAER UOY 1 500 000 sheets Cassette 4 Separation Roller 1 500 000 sheets Main Unit Consumable Parts List 10 Part numbers are subject to change without notice 50 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 75 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 28 Main Unit Consumable Parts List Continued Main Unit Consumable Parts List Estimated Life Description Part Number Quantity copies prints Remarks FB1
190. t Approximately 141 Ib 64 kg Installation Space Including the Main Unit WxD 55 Approximately 84 3 4 x 36 3 4 2 152 mm x 932 mm When the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 Approximately 111 5 8 x 36 3 4 2 834 mm x 932 mm When the Document Insertion Unit H1 and Paper Folding Unit G1 are attached the multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 55 Does not include space for service Table 60 Staple Finisher L1 Staple Finisher L1 Item Specification 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Sizes STMTR Custom Size 4 x 5 7 8 to 13 x 19 1 4 100 x 148 mm to 330 2 mm x 487 7 mm and Envelopes Tray 14 Ib bond 140 Ib index 52 to 256 g m Paper Weight Tray B 14 Ib bond to 110 Ib cover 55 to 300 1 Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Heavy 4 Color Recycled Paper Types Pre Punched Transparency Tracing Labels Tab Bond Letterhead Coated Textured and Envelopes Capacity Per Tray No Collating mode Tray A LTR STMTR and EXEC 250 sheets or 1 3 4 43 mm in height 13 x 19 12 5 8 x 17 3 4 12 x 18 11 x 17 LGL and LTRR 125 sheets or 7 8 21 mm in height 54 Reference Registered Paper Types and Weight for the available paper weights imageRUNNER ADVANCE C9200
191. t For Pay markets that require print on demand functions or high speed RIPs with workflow utilities This controller is also suitable for users that require color adjustment functions e Comes standard equipped with Command Workstation software Hot Folder v3 0 Graphic Arts Feature Set v2 2 Paper Catalog Kit Secure Erase v1 1 and the VDP Enhancement Kit O e Requires the Additional Memory Type D 512 MB installed e Cannot be used with the Encrypted Secure Print Software D1 e Cannot be installed with the imagePASS A2 7 Direct Print Kit for PDF XPS H1 e Enables the user to print PDF and XPS files directly from the Remote Ul e Users can also print PDF files from memory media and the Advanced Box Requires license activation via the LMS e Requires the Additional Memory Type D 512 MB installed 8 Secure Watermark B1 Enables the user to embed hidden text in the background of copies The embedded text becomes visible when copies of the document are made on a copier Requires license activation via the LMS e Cannot be used with the Document Scan Lock Kit B1 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 22 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Universal Send and Fax Options 1 Universal Send Advanced Feature Set F1 e Enables the user to make Trace amp Smooth PDF and Adobe Reader Extensions PDF files Requires license activa
192. t N A POD Deck Lite A1 120 V 15 A outlet NEMA 5 15 Multi Drawer Paper Deck A1 120 V 15 A outlet NEMA 5 15 Staple Finisher K1 120 V 15 A outlet NEMA 5 15 Booklet Finisher K1 120 V 15 A outlet NEMA 5 15 Inner Booklet Trimmer A1 From the Finisher N A Document Insertion Unit H1 120 V 15 A outlet NEMA 5 15 Paper Folding Unit G1 120 V 15 A outlet NEMA 5 15 Puncher Unit BF 1 From the Finisher N A 120 V 15 A outlet NEMA 5 15 Staple Finisher L1 From the Main Unit N A Booklet Finisher L1 From the Main Unit N A External 2 3 Hole Puncher A1 From the Main Unit N A Document Insertion Unit J1 120 V 15 A outlet NEMA 5 15 Document Insertion Folding Unit G1 120 V 15 A outlet NEMA 5 15 Table 17 Power and Plug Requirements for Controllers Description Power Supply d ColorPASS GX400 120 V 15 A outlet NEMA 5 15 imagePASS A2 120 V 15 A outlet NEMA 5 15 imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 51 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide B Installation Weight amp Dimensions The imageRUNNER ADVANCE C9200 PRO C7200 Series approximate weight and dimensions differ depending on how it is configured with the optional accessories The dimensions are for reference only and should not be confused with the required space for installation Table 18 Approximate Weight Component Approximate Weight imageRUNNER ADVANCE C9280 PRO C9270 PRO 615 Ib 279 Kg imageRUNNER ADVANCE C7270 C7260 604 I
193. tely 46 7 8 x 13 1 4 x 31 1 4 1 190 mm x 336 mm x 793 mm Weight Approximately 157 Ib 71 kg Installation Space Including the Main Unit WxD 55 imageRUNNER ADVANCE C9280 PRO C9065PRO With Staple Finisher K1 Approximately 98 1 8 x 36 3 4 2 493 mm x 932 mm With Booklet Finisher K1 Approximately 102 5 8 x 36 3 4 2 607 mm x 932 mm The multi purpose tray and the auxiliary tray are extended including the Buffer Pass Unit J1 54 Reference Registered Paper Types and Weight for the available paper weights 55 Does not include space for service Table 57 Document Insertion Unit J1 Document Insertion Unit J1 Item Specification Paper Sizes 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x17 LGL LTR LTRR EXEC Paper Weight 16 Ib bond to 140 Ib index 60 to 256 g m Paper Types Thin Plain 1 Plain 2 Heavy 1 Heavy 2 Heavy 3 Color Recycled Tab Bond Letterhead Coated and Textured Paper Capacity Up to 100 sheets 20 Ib bond 80 g m Power Requirement AC100 240 V 1 0A 50 60Hz Maximum Power Consumption Approximately 85 W Plug 120V 60Hz 15A NEMA 5 15P Dimensions HxWxD Approximately 48 7 8 x 26 1 8 x 26 3 4 1 242 mm x 662 mm x 679 mm Weight Approximately 88 2 Ib 40 Installation Space Including the Main Unit WxD 55 Approximately 82 3 4 x 36 3 4 2 103 mm x 932 mm When the Booklet Finisher L1 Staple Finisher L
194. that the machine passes through prior to installation must be at least 30 1 2 wide e machine should not be moved once it is in place e Do not place anything around the machine Especially do not place anything around the breaker as doing so may prevent access to the breaker in an emergency possibly resulting in personal injury imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 55 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 21 imageRUNNER ADVANCE C9200 PRO Series Installation Space Copy Tray P1 and Duplex Color Image Reader Unit F1 are attached 4 100 mm or 60 1 524 mm 64 3 4 1 644 mm 69 1 4 1 759 mm The Booklet Finisher K1 Paper Folding Unit G1 Professional Puncher Integration Unit B1 Professional Puncher C1 Document Insertion Unit H1 Buff er Pass Unit J1 Duplex Color Image Reader Unit F1 and Multi drawer Paper Deck A1 are attached 31 1 2 800 mm or more E E e Y 156 5 8 3 977 mm imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 56 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide Table 22 imageRUNNER ADVANCE C7200 Series Installation Space The Copy Tray P1 and Duplex Color Image Reader Unit F1 are attached 60
195. tion via the LMS 2 Universal Send Security Feature Set D1 e Enables the user to encrypt PDF and Digital Device Signature PDF XPS files as well as set a password to send them safely to a file server or e mail address e Enables the recipient of a PDF or Digital Device Signature PDF XPS file to verify which device scanned the file Requires license activation via the LMS 3 Universal Send Digital User Signature Kit C1 e Enables the user to add a digital user signature obtained from a certificate authority to a PDF or XPS file This enables the recipient of a PDF or XPS file to verify which user signed it Requires license activation via the LMS 4 Super G3 FAX Board AD2 Provides a single line to send and receive fax documents e Documents that have been created in applications can also be sent directly from a computer via a network 5 Super G3 2 Line Fax Board AD1 e Provides two lines to send and receive fax documents e Requires the Super G3 FAX Board AD2 6 Super G3 3 4 Line Fax Board AE1 Provides up to four lines to send and receive fax documents e Requires the Super G3 FAX Board AD2 and Super G3 27 Line Fax Board AD1 7 Remote FAX Kit A1 e Enables the user to share the Fax function if there is an imageRUNNER ADVANCE machine with the Remote Fax Kit installed and another imageRUNNER ADVANCE machine that has the Super FAX 2 installed on the same network e l fthe ab
196. to e mail addresses network file servers folders and fax servers An end user is able to specify scan settings such as the paper size resolution brightness and file format 3 uniFLOW Scanning uniFLOW enables users to capture and compress scanned data customize workflows for each document type or per user and archive documents imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 38 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 4 Cloud Portal for imageRUNNER ADVANCE imageRUNNER ADVANCE office system end users have access to Google Docs and Microsoft SharePoint Online cloud services from the machine s Ul End users can scan hard copy documents into Google Docs or Microsoft SharePoint Online as well as print documents stored in these programs To scan store or print documents users need to log on to the cloud service from the touch panel display of the imageRUNNER ADVANCE machine no PC or laptop is required NOTE e Direct Printer Kit for PDF XPS H1 or PS Printer Kit AS1 is required e The optional Additional Memory Type D 512 MB is required to use the Direct Printer Kit for PDF XPS H1 or PS Printer Kit AS1 5 eCopy ShareScan eCopy ShareScan is an enterprise ready office scanning software solution that enables imageRUNNER ADVANCE devices to turn paper documents into digital data that can be edited managed and stored electronically C Print Output Management
197. tomer when approximately 5 of its content remains However this can be disabled in Service Mode thereby allowing replacement of a bottle at any time by the end user customer Please see the Service Manual for details Table 27 Main Unit Consumables List Main Unit Consumables List Part Number Quantity ccc Life Remarks G 530 000 pages 530 000 pages ADVANCE 550 000 pages e ADVANCE 550 000 i eRUNNER ADVANCE 550 000 pU 550 000 pages 500 000 pages ae ADVANCE LITE ONSE GPR 46 Color Drum Unit 6370B004AA Er did GPRS Black Toner Z SBOGGAR 1 72 000 pages imageRUNNER ADVANCE imageRUNNER ADVANCE 52 0007 pages C7270 CT260 50 51 10 Part numbers are subject to change without notice Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Estimated 596 toner coverage on LTR sized paper imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 73 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide A CAUTION If clothing or skin has come into contact with toner wipe the toner off with a tissue then wash the remaining toner off with water Do not use warm water Warm water wi
198. ty software that is embedded in the hardware These conditions are also addressed in the Limited Warranty for Embedded Software e Content Delivery System Software Solutions Guide available on Canon USA s ISG Central and e Support Web sites contains additional language that Canon USA recommends your dealership include in the Maintenance Agreement with your customers as it pertains to the use of the CDS service imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 62 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide F Serviceability The imageRUNNER ADVANCE products are designed to improve serviceability quality and deliver lower service costs which result in increased dealer service profitability Enhanced serviceability as part of the overall design of the imageRUNNER ADVANCE products enables a reduction in the time required to service the machine s major components Access to common parts and frequently used components has been improved to enable technicians to perform tasks more efficiently In addition technology improvements and the FRU Field Replaceable Unit Program have reduced parts pricing improved the cost per copy and reduced the price of the fixing roller Finally the use of Remote Support Services provides your dealership with remote meter reading and service monitoring capabilities using imageWARE Remote as well as the ability to maintain up to date machine firmware
199. udes the ninety 90 day warranty period and the six 6 months following To obtain parts under the Parts Support program follow these steps Contact the Technical Support Center at 1 800 528 2830 to report the incident and get technical assistance If the problem cannot be resolved over the phone the technical support specialist will assign a ticket number to the case You will need to reference this ticket number when completing the Part Order Form Go to the e Support website at http www support cusa canon com navigate to the Warranty Information Center and locate the Part Order Form under the Parts Support Information Complete the Part Order Form and fax it to the Warranty Control Section at 516 328 5761 Once the order form is received and verified the Warranty Control Section will ship the replacement part packaged with the original order form and a return address label The original order form must accompany the return of the defective part The defective part must be returned within ten 10 business days otherwise your dealership will be charged dealer cost for the part For out of warranty repairs on circuit boards please contact the Warranty Control Section at 516 328 5744 As indicated on the part order form the Parts Support Program includes standard shipping at no cost to the dealership If you request an upgrade in your delivery service your dealership will be charged for the freight charges imageRUNN
200. vice Guide April 2013 Page vii Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide l Product Overview and Configuration A Overview The Canon imageRUNNER ADVANCE C9200 PRO Series consists of the imageRUNNER ADVANCE C9280 PRO C9270 PRO These models are designed for use in a high volume office environment corporate CRD Central Reprographic Departments and Print for Pay environments The Canon imageRUNNER ADVANCE 7200 Series consists of the imageRUNNER ADVANCE C7270 C7260 These models are designed use in a high volume office environment and corporate CRD Central Reprographic Departments These models bring the following capabilities to end users Print Copy Speeds using LTR letter sized paper imageRUNNER ADVANCE C9280 PRO C9270 PRO C7270 C7260 B amp W Up to 80 ppm Black and pages per Up to 70 ppm Up to 70 ppm Up to 60 ppm minute Up to 70 ppm Up to 65 ppm Up to 60 ppm Up to 55 ppm e Single pass duplexing document feeder with B amp W duplex scanning speeds of up to 200 ipm images per minute and color duplex scanning speeds of up to 140 ipm and 300 sheet capacity 20 Ib bond 80 g m e Control Panel imageRUNNER ADVANCE C9200 PRO Series have a large 10 4 high resolution TFT screen 800 x 600 pixels tilt and swivel control panel imageRUNNER ADVANCE C7200 Series has an 8 4 SVGA TFT screen 800 x 600 pixels An optional 10 4 high resolution tilt and swiv
201. volume range that the equipment is intended to run on a regular basis to maintain a high level of performance and print copy quality Table 43 Monthly Copy Volume Maximum Monthly Model Optimum Performance Range Copy Print Volume imageRUNNER ADVANCE C9280 PRO Approximately 30 000 150 000 Up to 350 000 imageRUNNER ADVANCE C9270 PRO Approximately 30 000 1 10 000 Up to 330 000 imageRUNNER ADVANCE C7270 Approximately 30 000 80 000 Up to 250 000 imageRUNNER ADVANCE C7260 Approximately 30 000 70 000 Up to 230 000 Table 44 Monthly Print Copy Volume Definitions Monthly PCV Type Description This is the print copy volume range that the equipment was intended to run on a regular basis to maintain a high level of Optimum Performance performance and print copy quality Running the equipment within Range this range ensures that no undue stress is placed on components and it allows time for the proper servicing and maintenance of the equipment On occasion the machine can produce up to the above prints copies However sustained use of the machine at this level Maximum Monthly will significantly impact the long term performance and durability of Copy Print Volume the machine You should expect an increase in the number of service calls and down time during periods of Maximum production use imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 88 Canon imageRUNNER ADVANCE C9200 PR
202. zes from LTR to 13 x 19 14 Ib bond to 140 Ib index 52 to 256 g m e Enables users to Z fold up to 11 x 17 and C fold LTRR documents from 14 Ib bond to 28 Ib bond 52 to 105 g m imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 19 Canon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide 6 Upright Control Panel D1 e option for the imageRUNNER ADVANCE C7270 C7260 machines only e large screen display enables the user to operate the machine more efficiently The user can also adjust the position and angle of the control panel imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide April 2013 Page 20 Conon imageRUNNER ADVANCE C9200 PRO C7200 Series Service Guide lll System Options The functionality of the imageRUNNER ADVANCE C9200 PRO Series and imageRUNNER ADVANCXE C7200 Series can be expanded by installing the following system related optional accessories A Copyand Print Options 1 PCL Printer Kit AS1 e Supports the PCL5c 6 emulation printing solutions e Supports printing in true 1 200 x 1 200 dpi resolution with the Canon PCL6 Printer Driver Requires license activation via the LMS 2 PS Printer Kit AS1 e Supports the PostScript 3 printing solution e Required to print PDF PS and EPS files stored in memory media the Advanced Box or the Advanced of another imageRUNNER ADVANCE machine on the network e Requires the Additional Memory Type D 512

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