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Case CATalyst V. 16 Installation & Configuration Guide

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1. Install Case CATalyst on the Network Drive Install Case CATalyst Version 16 x on the network drive Complete the steps for either a Silent Install or a Regular Install Regular Install 1 On the network server insert the Case CATalyst installation DVD into the DVD drive Do one of the following If your computer is set to autorun the Case CATalyst installation screen displays Select the Browse option If your computer is not set to autorun browse the contents of the Case CATalyst DVD to locate the Setup exe file Depending on your operating system use My Computer Computer or Windows Explorer 2 Right click on the Workstation folder and select Copy 3 Paste the Workstation folder on a drive accessible to all workstations This is often the same drive where Case CATalyst is installed Silent Install You can use the silent install for an individual or network installation The silent install allows you to perform the Case CATalyst Version 16 installation using the following defaults without prompting for any user interaction Install Case CATalyst and place a shortcut on the Desktop Integrated Video Training is not installed The Registry is set to Use Job History e No user root or users are created When using a silent install the installation sets the defaults and then checks the Workstation ini file directory path The Workstation ini directory path supersedes path information in a command lin
2. Case CATalyst Updater is successful dialog box displays E Case CATalyst Updater co 2s Case CATalyst Updater Case CATalyst has been successfully updated to the most recent files Click Finish to exit V View Readme lt Back Cancel 6 By default the Run Case CATalyst option is selected Press Enter Finish to start CATalyst Uninstall Case CATalyst Software In the rare instances it is necessary to remove the Case CATalyst software the uninstall process removes only program files however Stenograph strongly recommends that you back up your files before removing the Case CATalyst software From the Case CATalyst Manage Jobs screen press Ctrl b Tools Backup Check the box next to your user name to backup all your files For additional Backup information refer to the Case CATalyst Help Complete the following steps to uninstall Case CATalyst software 1 Start your computer Make sure Case CATalyst is not running 2 From the Start Menu select Programs Stenograph Uninstall Case CATalyst 3 At the Welcome to the Case CATalyst Version 16 Uninstall Wizard screen press Enter Next Case CATalyst Version 16 Uninstall fo B Welcome to the Case CATalyst Version 16 Uninstall Wizard This wizard will guide you through the uninstallation of Case CATalyst Version 16 Before starting the uninstallation make sure Case CATalyst Version 16 is not running Click Next to continue
3. An incorrect Parity setting can prevent the encoder from receiving caption text even when an established modem connection exists Action Verify specific Parity instructions with station If specific Parity settings are not available try the following settings Parity None Stop bits 1 Data bits 8 2015 Stenograph 29 Case CATalyst Installation and Configuration Guide Stenograph Technical Support Stenograph On line Help Desk Stenograph On line Help Desk provides a searchable database of on line documents to assist you in troubleshooting You can access the On line Help Desk at www stenograph com Support Helpdesk Technical Support Representatives If you need additional assistance with Case CATalyst contact our Technical Support Representatives at 1 800 323 4247 or 1 630 532 5100 and then press 2 Monday through Friday 8 00 a m to 6 00 p m Central Time Excluding Stenograph holidays Hours are subject to change 30 2015 Stenograph Appendix A Update Case CATalyst Software Updating Case CATalyst program files ensures the best results from your Case CATalyst software Stenograph recommends using the Case CATalyst Check for Updates feature approximately once a month to check for updates to the Case CATalyst program files When selected Check for Updates automatically connects to a special Stenograph internet site that compares your Case CATalyst program files against the most current files If your program
4. 18 2015 Stenograph Chapter 3 Installation 4 Atthe Uninstall Case CATalyst Version 16 screen press Enter Uninstall The Uninstalling from field reflect the current Case CATalyst installation folder The Uninstalling screen displays the Case CATalyst Version 16 Uninstall aJ x Uninstall Case CATalyst Version 16 Remove Case CATalyst Version 16 from your computer 6 Case CATalyst Version 16 will be uninstalled from the Following Folder Click Uninstall to start the uninstallation Uninstalling from C CAT4 progress of the uninstall 5 At the Completing the Case CATalyst Version 16 Uninstall Wizard screen press Enter Finish to complete the uninstall Case CATalyst Version 16 Uninstall por 3 Completing the Case CATalyst Version 16 Uninstall Wizard Case CATalyst Version 16 has been uninstalled from your computer Click Finish to close this wizard lt Back Cancel 6 To install the Case CATalyst Version 16 software continue with nstalling the Software on page 9 2015 Stenograph 19 Case CATalyst Installation and Configuration Guide Training Tools Case CATalyst includes an online help an electronic user s manual and integrated training videos The Help system manual and training videos target the Full Version of Case CATalyst If you installed the Edit or Student version of Case CATalyst software some features may not exist in your version Additional l
5. F1 for Case CATalyst CATalyst BCS CATalyst VP Case CATalyst Manual with CATalyst BCS and CATalyst VP Information Case CATalyst Command Summary Cards CATalyst BCS Command Summary Cards CAT4 Command Summary Cards Interactive Video Training Essential Skills and Productivity Boosters Self Study Guides Exceptional Extras Sample Voice Files Stenograph Help Desk www stenograph com 6 2015 Stenograph Chapter 2 Installation Requirements Congratulations on your purchase of Case CATalyst Stenograph s most successful computer aided transcription CAT software with optionally purchased CATalyst BCS a contemporary captioning solution or CATalyst VP Before installing Case CATalyst software on your computer confirm your computer meets or exceeds the hardware requirements listed in this chapter If your computer system meets the listed requirements install Case CATalyst as described in the nstallation chapter on page 9 IMPORTANT For Case CATalyst to operate properly it is imperative that your computer meet the following minimum recommended hardware requirements If you are installing CATalyst BCS or CATalyst VP contact Stenograph Technical Support for specific hardware requirements Operating System One of the following operating systems Windows 8 32 bit or 64 bit e Windows 7 32 bit or 64 bit e Windows Vista 32 bit or 64 bit Windows XP is not recommended Microsoft ended support of Windows XP in 2014 and
6. Aa E aaa aeaa a 30 Appendix A Update Case CATalyst Softwar e csssssssssccccsssseesssseeeseenneeessssseesseeessees 31 Update Case CATalyst Program Piles 2200 ssacsecacaccensatdciaas oq capedeniaecinseaindedd Dese uba s ie P intdesetsadenphaceasaueeds 31 Downloading the Dpdale x decederet ee ete deo Be ce ec eng oe dde ened adie Ree eae 32 Appendix B Network Keyless Access eeeeeeiisisissesseee en sees enhn hannah hh nena anna 35 Installing Network Keyless Access cccccceeeeseeeeeeeeeeeeneeeceneeeeeneeeeseeseeeeeeneneeensenceneseneessenseeeeentes 35 NKA SENNEP mmm 36 TMG EROAN ct staal EEATT EE E ET T S 38 Running Case CATalyst for the first time eeeeeissciseeeeeeseeseenemenneeee nennen td 38 About Gase GATalIySDNISE cratis tate A pd tated pete uns he ote aass aab ce EA aasa 38 Uninstalling Network Keyless Access eeeeeeueeeeee essent nnne eniin 39 Appendix C Network Installation cesses esses esee seen nnn n nnn n n nnn annua nuu u nu un 41 Network Setup Guidelines eeessssessssssssssssssseseeeee nennen nennen nnana nannan nnns nnns sensns nsns essen neis 41 Network Setup Scenarios essssssssesssssssseeeee nnne nenne nennen rente nemen nnns nennen nnns senses sse nennen 42 Install Case CATalyst and User Files on the Network sesseeeeee 42 Install Case CATalyst on Workstations Use
7. files are not current you are prompted to install the new program files directly onto your computer An active Internet connection is required to update Case CATalyst software If you do not have an Internet connection on the Case CATalyst computer you can download the Update files to a memory stick or flash drive using another computer connected to the Internet and then install them to the Case CATalyst computer Case CATalyst displays an Update Reminder message if the Check for Updates Enabled option is active and you have not used the Check for Updates feature within 60 days of installing your current software version When the Update Reminder message displays you can choose check for an update or select another reminder time The reminder time increments are Tomorrow Two Days Three Days One Week Two Weeks One Month Two Months Three Months Update Case CATalyst Program Files The Application Computer Option Check for Updates Enabled must be active to display the Check for Updates feature on the Case CATalyst Help menu You can use the Check for Updates feature any time Check for Updates 1 From Case CATalyst press Alt h u Help Check for Updates Case CATalyst begins checking for updates 2 If an update is available a message displays prompting you to update the software Select Yes 3 Case CATalyst automatically closes and the program files install The update must completely finish installation before any of your
8. system files are updated If you lose connection to the Case CATalyst web site before the update completes your current version is not modified When you reestablish connection and use the Check for Updates feature the update continues from the point the connection was lost 4 When installation completes the Case CATalyst Updater screen displays By default the option to run Case CATalyst when finished is selected 5 Click Finish to close the dialog box Any existing application files replaced by the update are stored in the Case CATalyst folder within the subfolder SGUpdateBackup The Case CATalyst folder is the location where Case CATalyst is installed such as CAT4 2015 Stenograph 31 Case CATalyst Installation and Configuration Guide Downloading the Update Case CATalyst provides the option to download the CaseCATalystUpdate exe file for transfer to a computer without internet access Stenograph recommends that you download the file directly to the Windows desktop memory stick or flash drive for transfer to another computer Downloading directly to a memory stick or flash drive may significantly increase the download time Copy the SGDLUpdate exe file 1 On the Case CATalyst computer using Windows Explorer or My Computer navigate to the folder where Case CATalyst is installed This is often the CAT4 folder Locate the SGDLUpdate exe file Depending on your Windows settings you may not see the exe extension U
9. to RAM and the remaining portion is swapped out and stored on the local workstation hard drive Swapping requires repeated requests over the network for more data which could result in a noticeable slowdown This is a general network issue not specific to Case CATalyst Initially install and maintain current version updates for your operating system For example load each Service Pack and patch that Microsoft releases for your Windows server operating system Microsoft may have patches available on a regular basis 2015 Stenograph 41 Case CATalyst Installation and Configuration Guide Network Setup Scenarios Review the network setup guidelines and then review the following network installation scenarios before installing Case CATalyst on a network Stenograph provides specific network recommendations for each situation to assist you in determining the best network setup for your office or organization Install Case CATalyst and user files on the network Install Case CATalyst on workstations user files on the network Install Case CATalyst on the network users files on workstations Install Case CATalyst and user files on each workstation Auto Recover and Auto Save in Case CATalyst Auto Recover and Auto Save allow you to automatically save the Case CATalyst transcript file while translating and editing Case CATalyst saves the file at the user specified time frequency Auto Recover when active creates a temporary fi
10. v Spring Floors Case Prep System Files CARTView E Create Work Units after Realtime West Power Remove Suffix i iD v RTD Create EZ Speakers from steno machine ze Power Define Suspend Command 101911 NoWrite and Mors emi 7 Atthe License Agreement screen read the license information carefully To access the entire license agreement scroll down Case CATalyst Version 16 Setup c3 License Agreement Please read the license agreement carefully 6 Press Page Down to see the rest of the agreement SOFTWARE LICENSE AGREEMENT TERMS AND CONDITIONS December 2012 1 Definitions A You Your and Yours refer only to the licensed end user executing this Agreement and specifically do notinclude your agent independent contractor employee successor or If you accept the terms of the agreement select the first option below You must accept the agreement to install Case CATalyst Version 16 Click Next to continue 9j E I do not accept the terms of the License Agreement lt Back l Cancel To continue the installation click accept the terms of the License Agreement and press Enter Next If you select do not accept the terms of the License Agreement the installation cancels and the Setup screen closes 2015 Stenograph 11 Case CATalyst Installation and Configuration Guide 12 8 At the Case CATalyst Security screen press Enter Next Case CATalyst Vers
11. will no longer provide security updates or support information Stenograph strongly recommends using a current Operating System due to security concerns and limited ability to troubleshoot XP related issues Computer processor e Windows 8 Windows 7 Windows Vista Pentium processor speed of 2GHz or higher A Pentium D Core 2 Duo i3 i5 i7 or AMD equivalent processor is strongly recommended RAM Memory RAM Random Access Memory is the amount of space on your computer that is devoted to processing The more RAM your computer has the more space it has to work and the faster it can respond Windows 8 Windows 7 Windows Vista 2GB RAM or more If using CATalyst VP at least 4GB of RAM is recommended but please contact Stenograph s Technical Support Department for the optimal performance hardware recommendations Hard Drive Windows 8 Windows 7 Windows Vista At least a 40GB hard drive with at least 20GB free space An 80GB or more hard drive is strongly recommended Optical Drive DVD drive for software installation Ports A USB port for the writing machine to write realtime update the writing machine dictionary and update the writing machine software 2015 Stenograph 7 Case CATalyst Installation and Configuration Guide A 9 pin Serial port or USB port for a USB to serial port compatible adapter to connect to the writing machine Depending on your steno machine a 9 pin serial port may be optional Video Car
12. Case CATalyst Installation and Configuration Guide Version 16 i Stenograph Case CATalyst Installation and Configuration Guide 2002 2015 by Stenograph All Rights Reserved This material is protected by Federal Copyright Law and is not to be copied or reproduced in any form or medium without prior written authorization from Stenograph Published 2002 Twelfth Edition February 2015 STENOGRAPH PROPRIETARY This material constitutes proprietary and trade secret information of Stenograph and shall not be disclosed to any third party nor used by the recipient except under the terms and conditions of the license agreement between the customer and Stenograph Changes may be made periodically to the information in this publication Such changes will be incorporated in any new edition of this manual Stenograph is a Pettibone Company Stenograph Case CATalyst CATalyst Premier Power and the Stenograph logo are registered trademarks of Stenograph e Key and Case AudioSync are trademarks of Stenograph TurboCAT and CAPtivator are trademarks of Cheetah Systems Inc Windows is a registered trademark of Microsoft Corporation Windows Vista is a trademark of Microsoft Corporation Acrobat Reader is a registered trademark of Adobe Systems Inc All other trademarks are the property of their respective owners ii 2015 Stenograph Contents Chapter T IntrodUcHOoH ue nibo ec oe sa ido ibs oder e iine 5 Who should Read Thi
13. Case CATalyst Installation and Configuration Guide 10 Press Enter Next The Confirm the Installation Settings screen displays with the type of component selected Typical or Custom with specified options Case CATalyst Version 16 Setup c ea Confirm your Installation Settings Confirm the installation items and click Install to continue 6 Installation Folder C CAT4 Installing Required Components for Case CATalyst Case CATalyst Integrated Video Training Creating Shortcuts Case CATalyst lt Back instal Cancel 11 Review your selection and press Enter Install to begin installation If it is necessary to make a change click Back 12 The Case CATalyst software installs The Installing screen displays the progress of the software installation This could take a few minutes Messages may display for extended periods of time until the software installation completes 13 When the installation finishes the Completing the Case CATalyst Version 16 Setup Wizard screen displays CS Case CATalyst Version 16 Setup Case CATalyst User CA b ig File View Tools Fu i ee d atm P4 Case CATalyst Version 16 has been installed on your computer Thank you for using Case CATalyst Qu CX L Click Finish to close this wizard i Manage jobs 103 TOES V Run Case CATalyst Hanson v Veehiareli Ii Lannrey v Glenview Macky v Spring Floors e Syste
14. Create a new user SMITH on the H drive When finished working with the SMITH user at the end of the day copy the SMITH files from the workstation drive to SMITH on the network H drive 2 Usethe Case CATalyst Backup feature to backup the files from the local drive of a workstation to the network drive Using the Case CATalyst backup feature you can easily backup and restore Case CATalyst files to any drive letter including a network drive For more information on backup see the Case CATalyst Help 2015 Stenograph 43 Case CATalyst Installation and Configuration Guide Workstation Setup The Case CATalyst DVD includes the workstation setup program for networks The Case CATalyst workstation setup program installs the Stenograph RTF CRE Shell Extensions Infotips and PDF printer information in the correct location on the local workstation drive It also allows you to place a Case CATalyst shortcut on the workstation s Desktop This workstation setup is only for a Case CATalyst installation Workstations and RAM Network workstations can benefit from an increase in RAM due to potential increased swapping When you open a file located on the network drive the file opens into the RAM on the local workstation drive When there is insufficient RAM to hold the entire file a portion of the file is saved to RAM and the remaining portion is swapped out and stored on the local workstation hard drive Swapping requires repeated requests over the ne
15. Desktop Recommended Install Case CATalyst program files onto the hard drive and select Custom the install Folder name and location select to install the Integrated Video Training and more Advanced Back Neto Cancel Install Case CATalyst software and the Integrated Video Training onto the hard drive with a Case CATalyst shortcut created on the Desktop The Installation process determines the location and creates the folder name C CAT4 When updating from a previous version of Case CATalyst the Typical installation only replaces the existing Case CATalyst program files Typical is the easiest installation This is the default choice 2015 Stenograph Chapter 3 Installation Custom Install Case CATalyst software based on selected options Choose your location drive and folder for installation Optionally choose to install the Integrated Video Training create a Case CATalyst Desktop shortcut specify a User Root and User Name and display the Readme file following the install Custom installation is designed for advanced users Select Custom and click Next to display the Custom Install screen and make entries Case CATalyst Version 16 Setup cJ o ex Custom Install Specify installation options and click Next to continue 6 Install Folder C CAT4 Cd v Install Integrated Video Training Size 0 KB User Information User Root CACAT4lusr T User Name Adelaide Desktop Shortcuts V Case CA
16. Duration 8 hours TCP Listens on Port option should not require any noke desean 10 modification and should be left at the default setting unless otherwise directed by Stenograph s Technical Support Department Logging Create Debugging Log IV Delete Log every night Restore Defaults Cancel Max Number of connections option may require modification depending on the number of licenses workstations active at one time For example if you have a small number of workstations running at one time i e 25 you may want to reduce the default number 100 to 50 If you have more than 100 workstations running at one time you would want to increase the default number 100 to perhaps 150 Max License Duration option allows you to set the maximum time a license can be used held at one time by a client The default setting is 8 hours The maximum is 72 hours If a client has held the license for more than the allotted time and there are other clients waiting for a license the current client s license will be suspended and the client will be added to the waiting list Waiting license check back every option allows you to set how often the NKA service checks for available licenses to become available The default setting is 10 seconds Create debugging log option should only be selected if the NKA service is not operating correctly and Stenograph s Technical Support Department has instructed you to select this optio
17. L Sample 1 VoiceCommands sgvcd and Sample 2 VoiceCommands sgvcd and VP Keyboard sgkbd The Sample Voice Files Document in PDF format provides information about the files and how to use them Copying Sample Voice Files 1 2 3 22 Insert the Case CATalyst Installation DVD into the DVD drive When the Case CATalyst installation screen displays click Drivers Release Notes and More Double click the folder Sample Voice Files Using Windows conventions copy each file you are using to the specified Case CATalyst location UserLayout SGCUL System Files case Sample 1 VoiceCommands sgvcd Copy to the System Files case A sample voice dictionary can be renamed Personal VoiceCommands sgvcd for use with CATalyst VP only CATalyst VP automatically uses this dictionary during voice translation The dictionary name must be Personal VoiceCommands sgvcd and reside in the System Files case for CATalyst VP to use it automatically You can also create a new voice dictionary with the name Personal VoiceCommands sgvcd Sample 2 VoiceCommands sgvcd Copy to the System Files case This sample voice dictionary can be renamed Personal VoiceCommands sgvcd for use with CATalyst VP only CATalyst VP automatically uses this dictionary during voice translation This dictionary must be named Personal VoiceCommands sgvcd and reside in the System Files case for CATalyst VP to use it automatically You can also create a new voice dictionary
18. Start your computer Make sure it is fully booted 2 Close all Windows programs before running the install program 2015 Stenograph 9 Case CATalyst Installation and Configuration Guide 10 3 Insert the Case CATalyst DVD into the DVD drive When the AutoPlay dialog box displays click Run autorun exe If your computer settings do not allow for auto run or auto play or the Case CATalyst Installation screen does not display you can initiate the installation process manually a C From the Windows Start menu select Run To add the Run command to the Windows 7 or Windows Vista Start menu right click the Start menu and select Properties Click the Start Menu tab and select Customize Depending on your operating system check the box Run command or Display Run command and press OK Click OK in the Taskbar and Start Menu Properties dialog box On the Command line type d setup and then press Enter If your DVD drive is designated by a letter other than d substitute the appropriate letter in the command line Continue with Step 5 on page 10 The Case CATalyst Installation screen displays with the following options To continue with the Case CATalyst software installation click Install Case CATalyst Install Case CATalyst Begin the Case CATalyst Version 16 software installation Installation and Configuration Guide Display the step by step installation instruction in PDF format Browse for Driv
19. Talyst Bak Next Cancel Install Folder Specify the installation location for the Case CATalyst software Use the Browse button to navigate to the desired location Install Integrated Video Training Check this box to install the Integrated Video Training that includes Essential Skills and Productivity Boosters training modules Essential Skills are designed for new users to quickly learn Case CATalyst basics Productivity Boosters provide additional advanced training You can use the Case CATalyst option Create Training User to create a user with sample files that work in conjunction with the Essential Skills Integrated Video Training for hands on practice User Root Specify the location for the Case CATalyst user files Use the Browse button to navigate to the desired location A user root folder is the first hierarchical level in the Case CATalyst file structure that contains user names and files The default user root is C CAT4 usr Case CATalyst requires at least one User Root folder User Name Specify the User name to use in Case CATalyst It is necessary to type a user name to continue the installation You can add more user names once you install Case CATalyst and access the program Desktop Shortcuts Check the appropriate box to create a Desktop shortcut for Case CATalyst Adding a shortcut to your desktop allows you to start Case CATalyst by double clicking the icon 2015 Stenograph 13
20. allation screen closes mmm EET Case CATalyst Workstation Version 16 Setup License Agreement Please read the license agreement carefully Press Page Down to see the rest of the agreement SOFTWARE LICENSE AGREEMENT TERMS AND CONDITIONS December 2012 1 Definitions A You Your and Yours refer only to the licensed end user executing this Agreement and specifically do notinclude your agent independent contractor employee successor or If you accept the terms of the agreement select the First option below You must accept the agreement to install Case CATalyst Workstation Version 16 Click Next to continue e Agreement lt Back next gt Cancel 6 The Job History screen displays if in the Workstation ini file the Use Job History entry was left empty A Job History file contains information about a job such as production status creation editing and printing dates translation statistics and backup times Job history data can be useful when working with a scopist and to track information such as job status and productivity progress however it slows the display of jobs on the Manage Jobs screen in a network environment The selection made for the Use Job History option affects all users on the computer Following installation the Use Job History option is accessible in Manage Jobs Select Tools Options Manage Jobs General Job History Do one of the following e To use Job History on thi
21. aph com click Support then Downloads For information on workstation setup see Workstation Setup on page 48 Running Case CATalyst for the first time Once you have installed Case CATalyst on the Shortcut tab of the Case CATalyst icon properties add NKA at the end of the Case CATalyst path to instruct Case CATalyst to look for the server F 5 Case CATalyst Properties me Security Details Previous Versions General Shortcut Compatibility HM Case CATalyst Target type Application Target location Cat4 Target C Cat4 CaseCatalyst exe nka If the server is going to offer more than one license type it will be necessary to include the options you want for each license type in the Case CATalyst path following NKA There are three main license types Student s Full f and Edit e To specify the license type after the NKA you must include one of the following s f or e For example if you server has a full license and a student license you need to create two shortcuts One shortcut path would indicate NKA f for the Full system and the other path would indicate NKA s for the Student version Along with the three license types other parameters are available CATalyst BCS b AudioSync a and Voice v For example if your server offers both a Full version with AudioSync and a Student version with CATalyst BCS one shortcut path would indicate NKA fa for Full with AudioSync and the other shortcut pat
22. ard map Your Personal Command Summary Card opens in your Internet Browser When printing the Personal Command Summary Cards from your browser it is best to select Landscape as the Print Orientation Self Study Guides The Case CATalyst self study guides accessible from the Help menu can assist you in learning how to use basic Case CATalyst skills and other Case CATalyst features These guides in PDF format include AudioSync Self Study Guide Learn how to set up and use AudioSync to create a synchronized audio wav of realtime sessions The guide covers using AudioSync with Case CATalyst Version 16 using AudioSync On The Go with the Diamante lan Mira A3 or the Stentura Fusion and working with audio files recorded on another device Automatic Indexing Self Study Guide Learn the Indexing format symbols and how to create customized index pages for your transcripts using the Build Index feature Basic Realtime Self Study Guide Discover the basics of realtime translation including setup and how to make use of Case CATalyst features to improve realtime translation accuracy Fields Self Study Guide Gain an understanding of how fields can help to quickly and efficiently insert information for standard pages parentheticals headers and footers Essential Skills Self Study Guide Learn the essential skills of transcript production and file maintenance Index Template Wizard Self Study Guide Learn to use the Index Templa
23. connections Note Not using the Job History option will cause some information in Manage Jobs to display incorrectly such as the number of pages in a job the creation date etc This setting only affects the display of information in Manage Jobs erm mom Gea 9 Review your selection and press Enter Next to begin installation 10 The Case CATalyst software installs The Installing screen displays the progress of the software installation This may take a few minutes Messages may display for extended periods of time until the software installation completes 11 When the installation finishes the Completing the Case CATalyst Workstation Version 16 Setup Wizard screen displays Case CATalyst Workstation Version 16 Setup Jm ll Sul e Case CATalyst User CA Completing the Case CATalyst Workstation Version 16 Setup Wizard File View Tools Fu a 2 ie AT Tm Case CATalyst Workstation Version 16 has been installed on Ua ax your computer Ii Manage jobs i 103 Click Finish to close this wizard Job name Ili Hanson v Veehiareli as Lannrey v Glenview Ii Macky v Spring Floors e System Files it West Power Ii VID v RTD I 101911 NoWrite anas Ae 12 Press Enter Finish 2015 Stenograph 49 Case CATalyst Installation and Configuration Guide 50 2015 Stenograph
24. ction If you sent your dictionary to Stenograph to be converted use the instructions included with your converted dictionary to restore it into Case CATalyst 1 2 3 Sign on to the user name in which you want to import the dictionary Press Alt u i Function Import to display the Import dialog box In the mport Source field select the type of import Case CATalyst 3 0 If the Case CATalyst Version 3 x dictionary is backed up use the Case CATalyst Restore function e RTF CRE Select RTF CRE if the dictionary has been exported to RTF CRE format and has a RTF extension e Stentura dictionary Premier Power If possible Stenograph recommends that you optimize your dictionary in Premier Power before importing it Confirm that the mport From field displays the location of the dictionary you want to import If it is incorrect select the Browse button to locate the correct source location If the file is on diskette make sure the diskette is in the diskette drive 2015 Stenograph 23 Case CATalyst Installation and Configuration Guide 5 To display only dictionaries in the current location in the Files of Type field click the Down Arrow to 8 9 24 make your selection RTF CRE Dictionary Files Import a RTF CRE formatted dictionary When importing an RTF dictionary from Eclipse Case CATalyst may prompt you to import the AI artificial intelligence information Selecting Yes impor
25. d Windows Vista and Windows 7 A DirectX 9 capable video card with video drivers and a minimum of 256 VRAM Display SVGA monitor with 1024 x 768 or higher display Audio Card A Windows compatible sound card for audio recording at 8Kz 16 bit Microphone A Windows compatible external self powered microphone Mouse Mouse or other pointing device Some features such as customizing the toolbar may be difficult to implement without a mouse Keyboard Text input device Many editing commands rely on the Function Keys F1 F12 especially relying on F4 when inserting format symbols Stenograph suggests you purchase a PC that has Function Keys External Floppy Drive Optional Legacy writing machines may require an optional external 3 1 2 diskette drive for reading notes and importing and exporting files Network compatibility TCP IP protocol is required for specific communications features 8 2015 Stenograph Chapter 3 Installation This chapter details the Case CATalyst software installation process CATalyst BCS and CATalyst VP install with Case CATalyst software CATalyst BCS and CATalyst VP are each optional purchases Your e Key code includes access to the software when purchased After successfully installing Case CATalyst on a computer running Windows 8 Windows 7 or Windows Vista Case CATalyst must be set to run as administrator Instructions to set Case CATalyst to run as administrator are i
26. d to the registration code you sent 4 When you will receive an e mail from Stenograph with a sgmac file attachment save the attachment and drag it over the e Key Setup dialog box and release the mouse button and then click Done 5 The Completing the NKA Server 3 0 Setup Wizard dialog box displays in the background and the NKA Server dialog box displays in the foreground In the NKA Server dialog box click the Start Service button r n NKA Server me License Details Configuration View Debug Log Delete Debug Log Start Service Realtime Info Cancel A A 6 At the Completing the NKA Server 3 0 Setup Wizard dialog box press Enter or click Finish NKA Server The NKA Server dialog box is the interface for configuring NKA Once the NKA service has been installed the NKA Server dialog box is available from the Start Menu Depending on the current state of the service some options may not be available 36 2015 Stenograph Appendix B Network Keyless Access Configuration displays the Configuration dialog box and allows you to configure NKA Network P p UDP listens on port 40020 e UPD Listens on Port option should not require any modification and should be left at the default setting unless otherwise directed by Stenograph s Technical Support Department TCP listens on port Max of connections Licenses Max License
27. e Server Helper 2 In the Case CATalyst NKA Service Helper dialog box click Stop Service 3 Click Close With the NKA service no longer running the NKA service can be uninstalled Do the following 1 Access Programs and Features inside Control Panel Click Start Control Panel Programs and Features In the list of installed programs double click 2015 Stenograph 39 Case CATalyst Installation and Configuration Guide Network Keyless Service 2 x At the Are you sure you want to completely remove Network Keyless Service 2 x and all of its components prompt click Yes 2 The Network Keyless Service 2 x was successfully removed from your computer message displays Click OK 40 2015 Stenograph Appendix C Network Installation When installing Case CATalyst to any type of network or shared drive the speed of Case CATalyst depends on the speed and efficiency of the network and how the network is configured by the network administrator or other knowledgeable network person Stenograph highly recommends that a knowledgeable network person is available on staff when a firm or location installs and uses a network to share applications and files A knowledgeable network person can better optimize the performance of the network providing you with a faster more efficient system This individual should have a professional network certification such as MCP MCSE MCNE etc If having a certified individual on staff is not possible Sten
28. e and changes to the silent install defaults The Workstation ini is located in the Workstation folder on the Case CATalyst 16 x DVD If you are modifying the Workstation ini for a silent install you must copy the entire Case CATalyst DVD contents to the hard drive and then modify the Workstation ini to meet your needs The Workstation ini includes instructions for setting the workstation defaults Do one of the following Workstation ini Modified To use the following command you must have modified the workstation ini file specifying the directory path for the installation location of Case CATalyst The installation sets the defaults and then checks the Workstation ini file for the directory path and any changes to the silent install defaults 2015 Stenograph 45 Case CATalyst Installation and Configuration Guide 1 2 From a command line type the path and the install commands The path is where you copied the contents of the Case CATalyst DVD The command is case sensitive and specific to an individual or network installation Use one of the following setup exe S for individual installation setup exe N S for network installation Example c CATalyst16 setup exe N S When the installation is complete reboot the system Workstation ini Not Modified Case CATalyst uses the default instruction unless otherwise specified in the Workstation ini If a path is specified in the Workstation ini the silent install uses t
29. earning aides are accessible from the Help menu These include the ability to create a training user with Essential Skills practice files self study guides and specialized sample dictionaries macros templates and other Case CATalyst files Online Help The Case CATalyst Help including the CATalyst BCS and CATalyst VP Help is accessed from the Help menu by pressing F1 or by clicking Help in a dialog box CATalyst BCS and CATalyst VP are optional programs Manual The Case CATalyst Manual in PDF format is available from the Help menu The Case CATalyst manual also contains information for the optional CATalyst BCS and CATalyst VP programs Integrated Video Training Case CATalyst integrated video training accessible from the Help menu includes short video lessons on select Case CATalyst features Essential Skills training videos provide instruction on basic steps necessary to produce a transcript conduct dictionary and file maintenance modify page layout settings and create include files Additional video modules Productivity Boosters provides training on Case CATalyst features beyond the basics such as compressing and e mailing job files Seating Chart setup modifying global definitions and using the Cat Scratch pane When you select Typical installation the Case CATalyst training videos automatically install onto the hard drive of your computer when Case CATalyst software installs When Custom installation is chosen the training
30. eboot your computer Click Install to start the installation Emi 2 To continue press Enter or click Install The installation begins the e Key Setup dialog box displays Type the PKC you were supplied with in the Product Key Code file Capitalization doesn t matter and you do not need to type dashes The Registration Code field automatically populates If this is your first time installing NKA 3 0 and you were not supplied an NKA e Key please send an e mail to NKA stenograph com that includes your customer number NKA Support can be obtained during Stenograph business hours Monday Friday 8 00 a m 6 00 p m CT excluding company holidays Highlight and copy the Registration Code and go to Step 3 2015 Stenograph 35 Case CATalyst Installation and Configuration Guide i e Key Setup S Type in the Product Key Code provided with your software Then contact Stenograph with the Registration Code to receive your license to tun the NKA Server Product Key Code Registration Code Done 3 To obtain access to Case CATalyst send an e mail to NKA stenograph com Include your customer number and the pasted Registration Code NKA authorization can be obtained during Stenograph s business hours Monday Friday 8 00 a m 6 00 p m CT excluding company holidays Leave this dialog box open You will receive an e mail from NKA Stenograph com with a sgmac attachment that is tie
31. er Case CATalyst Update Installation Case CATalyst users running Version 12 54 or higher can use the Case CATalyst Check for Updates feature to install Version 16 Your e Key license must be updated for Version 16 1 From Case CATalyst select Help Check for Updates A message displays while Case CATalyst connects and checks for updates 2 The Choose the update you want to apply message displays Choose the update you want to apply x Update my current version only Update to Case CATalyst V16 the latest major version Recommended 4 Include Integrated Video Training Update Cancel 3 Click the Update button By default the Integrated Video Training files are selected to install with the update Integrated Video Training includes short Essential Skills and Productivity Boosters videos Essential Skills are designed for new users to quickly learn Case CATalyst basics Productivity Boosters show additional advanced features You can use the Case CATalyst option Create Training User to create a user with sample files that work in conjunction with the Essential Skills Integrated Video Training for hands on practice Deselect the option Include Integrated Video Training if you do not want to copy the video files 4 Select Update Case CATalyst closes and updating to Version 16 begins 2015 Stenograph 17 Case CATalyst Installation and Configuration Guide 5 When the update completes the
32. ernet connection At the Completing Case CATalyst Version 16 Download Update screen click Finish Copy the CaseCATalystUpdate exe to the flash drive or memory stick When the copy is complete remove the flash drive or memory stick from the computer 2015 Stenograph Appendix A Update Case CATalyst Software Install the Case CATalyst Update T3 14 15 16 17 18 19 Insert the flash drive or memory stick into the Case CATalyst computer Depending on your operating system use My Computer Computer or Windows Explorer to copy the CaseCATalystUpdate exe onto the computer Double click the CaseCATalystUpdate exe file The Case CATalyst Version 16 Update Installation screen displays When active the User Account Control UAC a security feature in Windows 7 and Windows Vista prompts you for permission to allow the Case CATalyst update Select Yes or Continue Click Next The Choose Previously Installed Location screen displays Confirm the current location of Case CATalyst For example C CAT4 If necessary use Browse to locate a different directory Click Update to install the update The Installing screen displays with a progress bar as the updated files install At the Completing the Case CATalyst Version 16 Update Installation screen click Finish Any existing application files replaced by the update are stored in the Case CATalyst folder within the subfolder SGUpdateBackup The SGUpdateBackup fo
33. ers Release Notes and more View the contents of the Case CATalyst V16 Installation DVD When active the User Account Control UAC a security feature in Windows 8 Windows 7 and Windows Vista prompts you for permission to allow the Case CATalyst installation Select Yes or Continue The current Windows user must have Administrator rights If the current Windows user does not have Administrator rights the UAC prompts you to enter the Administrator user name and password 2015 Stenograph Chapter 3 Installation 6 It may take a few minutes for the Case CATalyst Setup Wizard to display When the Welcome to the Case CATalyst Version 16 Setup Wizard screen displays do the following e View Case CATalyst Version 16 feature highlights Click Case CATalyst Version 16 Highlights or anywhere in the list Press Enter Next to continue the installation Case CATalyst Version 16 Setup Eel a Ea Case CATalyst User CA Welcome to the Case CATalyst 4s Ele View 195 f9 Version 16 Setup Wizard fe Pu pa Mm It is strongly recommended that you exit all Windows programs before running this Setup program Ua CE XUX Click Cancel to quit Setup and then close any programs you fii Manage jobs Mi 103 have running Click Next to continue with the Setup program Job name di Hanson v Veehiareli Case CAT alyst Version 16 Highlights v Clears More AudioSync amp codecs ta ASTM Se Colorful New Themes f Macky
34. et Press the Automatic button to activate your e Key Choose Manual if you do not have a connection to the internet Product Key Code Registration Code Help Depending on your Internet connection status do the following Internet Access a Click Automatic e Key A message displays prompting you to wait The download may take up to a minute b Once the download is complete the Options Setup dialog box displays c Click Finished Case CATalyst opens d At the Manage Jobs screen highlight the user name you created during installation and press Enter No Internet Access a Click Manual e Key The Manual e Key dialog box displays ENNENENNENES o Follow these instructions to obtain an e Key license without being connected to the internet Step 1 View or print these instructions Step 2 Create an Authorization Request File by clicking the Save Authorization Request File button in the dialog box The Save dialog box displays Select a convenient location i e Desktop or flash drive for the saved file Step 3 Copy or bring the file to a system that has internet access Step 4 Open a web browser on that system to https www stenograph com ManualUpdate aspx and follow the instructions for uploading your Authorization Request Step 5 Once you have downloaded the authorization file sgmac you will need to copy it back to this system Step 6 Double click on
35. h would include NKA sb Student with CATalyst BCS The first time you start Case CATalyst Case CATalyst will look for the NKA server If found Case CATalyst will start If the NKA server is not found the NKA Settings dialog box displays where you can manually type the server address About Case CATalyst NKA To see NKA server information in Case CATalyst click Help About and then double click the e Key icon 38 2015 Stenograph Appendix B Network Keyless Access About Case CATalyst 9 meson O CATalyst Version 16 00 Build 21975 geo The antike real characterizes Built Dec 32014 12 45 11 Ne eS MNO Copyright 2002 2014 Stenograph The NKA Info dialog box displays 5 NKA info E3777 Current Connection 192 168 0 102 Enter Server Info l Cancel LS d NKA Server Not Found If NKA cannot locate the server the NKA Settings dialog box displays Manually type the IP address of the NKA server in the NKA Server Address field r NKA Settings EX NKA Server Settings NKA Server Address IEA 168 0 102 Port 40013 l Default Look For Server Settings UDP Port 40020 Default prm Uninstalling Network Keyless Access It is important to stop the NKA service before uninstalling NKA To stop the NKA service do the following 1 Open the License Server Helper application Click Start All Programs Stenograph Case CATalyst Licens
36. hat path information Use the D attribute when you have not modified the workstation ini file and are installing to computer where you want to specify the path If you are installing for a large group of workstations it is recommended you modify the workstation ini file to fit your needs and include the path information 1 Insert the Case CATalyst Version 16 x DVD into your DVD drive The Case CATalyst install is set to autorun At the Install Software screen click Exit 2 3 4 From the Windows Start menu click Run Type one of the following commands d setup exe S D directorypath for individual installation d setup N S for network installation d setup exe N S D directorypath for network installation When using the D attribute it must be the last parameter used in the command line and must not contain any quotes even if the path contains spaces If installing from a drive other than d replace the letter d in the command line with the appropriate drive letter When the installation is complete reboot the system Remove the Case CATalyst Version 16 DVD and store it in a safe location Run the Workstation Setup Program Perform the following steps on each workstation drive The steps assume no modifications have been made to customize the wssetup ini file which affects workstation setup Close all Windows programs before running this setup program 1 Open the Workstation folder located on
37. ion 15 Setup Em Case CATalyst Security Read Before Proceeding Case CATalyst Version 15 is exclusively keyless Your PKC was e mailed to you from Stenograph Type or paste the PKC in the field below and dick Next Your PKC If you don t see your PKC e mail from Stenograph in your INBOX please check your JUNK or SPAM e mail folders Need Help Click here for FAQ Network Keyless users please dick Next S EA SAMPLE E MAIL Dear Case CATalyst Licensee This is the Product Key Code for your Case CATalyst cense PROOUCT KEY CODE PKC IMPORTANT Make a noto of this numbort lt Back Er Cancel Your PKC was e mailed to you Type your PKC in the Your PKC field At the end of the installation if you have internet access CATalyst will attempt to authorize your e Key If you do not type your PKC or do not have internet access at the time of the installation the first time you start CATalyst you will be prompted to activate your e Key For more information see e Key activation on Page 15 9 At the Choose Components screen select the installation options that best suits your needs Case CATalyst Version 16 Setup cj E Choose Components Select the type of Case CATalyst installation and click Next to continue 6 Typical Typical Install Case CATalyst program files and the Integrated Video Training onto the hard drive The Case CATalyst shortcut is created on the
38. lder is located where Case CATalyst is installed such as CAT4 To review changes in the software start Case CATalyst and select Help View Readme 2015 Stenograph 33 Case CATalyst Installation and Configuration Guide 34 2015 Stenograph Appendix B Network Keyless Access Case CATalyst Network Keyless Access NKA is designed to give workstations access to Case CATalyst Version 16 via e Key NKA is only available in specific situations CATalyst NKA runs as a service If you are loading Case CATalyst on the server for the first time Stenograph suggests you load the Case CATalyst NKA before loading Case CATalyst Network Keyless Access e Key authorization can be obtained during Stenograph s business hours Monday Friday 8 00 a m 6 00 p m CT excluding company holidays If you are replacing a previous Network Keyless Installation see Uninstalling Network Keyless Access on page 39 Installing Network Keyless Access 1 On the server extract the contents of the NKA_3 0Setup zip file to the desktop Double click the NKA 3 0 folder and then double click the Setup exe The Welcome screen displays r n 35 NKA Service 3 0 Setup mes Welcome to the NKA Service 3 0 Setup Wizard This wizard will guide you through the installation of NKA Service 3 0 It is recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to r
39. le of the job while editing When the user files are located on a network drive the temporary file created while translating or editing is copied over the network If this file is large the cursor may change to reflect the busy state and the copying takes a longer time Auto Save when active saves the changes to the original file instead of creating a temporary file Depending on the time frequency set for there may be times when you cannot exit the file without saving You may want to use the Auto Save option for more efficient processor use When using an Auto Recover option Stenograph recommends setting the frequency of the Auto Recover or Auto Save time to a minimum of 5 minutes This helps minimize potential slowdowns For more information about Auto Recover options see the Case CATalyst Help Install Case CATalyst and User Files on the Network Stenograph recommends installing Case CATalyst and all user files on the network drive when using a high bandwidth network setup A high bandwidth network uses 100BaseT or higher Using 10BaseT is not recommended as it significantly reduces the efficiency of the network and may not provide consistent results For this setup you must run the Workstation Setup on each workstation used with Case CATalyst Backup This setup when correctly configured allows the automatic backup of user files when performing a network backup Install Case CATalyst on Workstations User Files on Network Sten
40. lick the Case CATalyst shortcut and select Properties in the drop down menu The Case CATalyst Version 16 Properties dialog box displays 2 Select the Compatibility tab 3 Under Privilege level check the option Run this program as an administrator 4 Click the button Show settings for all users 5 The User Account Control dialog box displays Click Continue The Compatibility for all users tab displays 6 Under Privilege level check the option Run this program as an administrator 7 Click OK to close the tab and then click OK again to close the Case CATalyst Version 16 Properties dialog box e Key Activation If you did not type your PKC during installation or did not have Internet access your e Key requires activation the first time Case CATalyst Version 16 is run following installation To activate e Key 1 Start Case CATalyst do one of the following Double click the Case CATalyst icon on your desktop Click the Start button From the Start Menu select Programs Stenograph Case CATalyst 2015 Stenograph 15 Case CATalyst Installation and Configuration Guide 16 2 The e Key Setup dialog box displays If the Product Key Code field is empty type the Product Key Code you received via e mail Case CATalyst automatically fills in the Registration Code o e Key Setup j E Li LO jin 3 Type in the Product Key Code supplied with your software Then make sure your system g is connected to the intern
41. llowing message displays The dictionary dictionaryname rtf was exported by TurboCAT Please select whether this was from TurboCAT or by CAPtivator Use my selection for all other dictionaries l m importing right now TurboCAT CAPtivator Select the type of dictionary Your selection determines how Case CATalyst imports specific dictionary entries concerning format symbols for captioning If you are importing your Personal Dictionary be sure to save it in the System Files case and name it Personal Dictionary If you deselected the Keep same filename as original system option a Save As dialog box displays for you to name each selected dictionary When the import completes a message box displays confirming the number of files imported 2015 Stenograph Chapter 4 Configuration Add Delete and Flush Strokes to Dictionaries Case CATalyst and CATalyst BCS do not have a preset delete stroke After importing your dictionary add your entry for a Delete stroke such as asterisk and a Caption Flush stroke such as the pound sign followed by an asterisk for CATalyst BCS If you import a Case CATalyst Version 3 x dictionary that contains the Delete entry the delete stroke entry already exists in your Case CATalyst dictionary To define your Delete and Flush strokes 1 D EE AM ee AS At the Manage Jobs screen highlight the dictionary to which you want to add the delete stroke and press Enter Stenograph recom
42. m Files gi West Power ga VID v RTD 101911 NoWrite View Readme 14 Do any of the following e Select or deselect the Run Case CATalyst option and click Finish Select or deselect the View Readme option and click Finish The Readme provides a link to the Release Notes which give detailed information about new features and software modifications 15 Set Case CATalyst to run as administrator See Set Compatibility Properties on page 15 After setting the compatibility properties follow the instructions to activate your e Key on on page 15 Continue with the instructions to activate your e Key See e Key Activation on page 15 14 2015 Stenograph Chapter 3 Installation If you entered a PKC during installation but did not have Internet access and you selected to not run Case CATalyst immediately after installing the following message displays Run Case CATalyst and see e Key Activation on Page 15 r Case CATalyst Version 15 Setup a _ Case CATalyst is not activated yet to finish the activation process please run Case CATalyst Set Compatibility Properties It is necessary to set the compatibility properties on Windows 8 Windows 7 and Windows Vista systems for Case CATalyst Version 16 to run as administrator Setting Case CATalyst to run as administrator prevents potential performance issues To change the compatibility properties 1 Right c
43. mends adding the strokes to the Personal Dictionary Your Personal Dictionary is stored in the System Files case Double click the System Files case and then double click Personal Dictionary Once the dictionary opens press Ctrl i Edit Insert to display the Insert dialog box In the Steno field type the steno for the delete stroke In the Text field press Alt f FS to display the list of Format Symbols Use the arrow keys to locate and highlight the translate command Delete Press Enter to insert the Delete command into the Text field Click OK Define any additional Delete strokes as necessary To define two asterisks as a paragraph in the Steno field type two asterisks separated by a forward slash In the Text field press F4 P to insert the lt Continuation Paragraph gt format symbol If applicable define any steno outlines used to force text to the encoder using the format symbol lt Caption Flush gt in the Text field When finished inserting entries click Cancel to exit the Insert dialog box Press Ctrl F4 File Close to exit the Manage Dictionary function At the Save Changes prompt select Yes to save the new entries 2015 Stenograph 25 Case CATalyst Installation and Configuration Guide 26 2015 Stenograph Chapter 5 Troubleshooting Error Messages If you encounter problems or receive error messages when using Case CATalyst CATalyst BCS or CATalyst VP refer to the following info
44. n Delete logging every night option automatically deletes the debugging log nightly Restore Defaults option sets the configuration options back to the original default settings License Details displays the Enter NKA number to enable the license server dialog box If you have not obtained a NKA number you need to obtain the NKA number in order to activate the service View Debug Log displays the Debug log if NKA is configured to run in Debug It is only necessary to select Create debugging log if the service is not operating correctly and requested by Stenograph s Technical Support Department Delete Debug Log allows you to manually delete the debug log Start Service option is available if the NKA service is not running If the service is running this option is grayed out Stop Service option is available if the NKA service is running If the service is not running this option is grayed out Realtime Info displays how many licenses are currently being used OK when you are finished configuring the NKA service 2015 Stenograph 37 Case CATalyst Installation and Configuration Guide Things to know When the Case CATalyst NKA Server dialog box is displayed click the Case CATalyst icon in the upper left hand corner and select About Case CATalyst NKA Server The current version along with the Command Line Switches display Toinstall Case CATalyst Version 16 download the version 16 setup exe by going to www stenogr
45. n and Configuration Guide consists of Chapter 1 Introduction explains how the guide is organized along with references to additional resources Chapter 2 Installation Requirements explains the computer hardware necessary to run Case CATalyst Chapter 3 Installing Case CATalyst explains how to install the Case CATalyst software and activate your e Key Chapter 4 Case CATalyst Setup explains how to start the software change users convert dictionaries and add delete strokes to your dictionary Chapter 5 Troubleshooting lists Case CATalyst error messages along with the most likely reason they appear and potential solutions Appendix A Updating Case CATalyst Software explains how to use the Case CATalyst Check for Updates feature to install updates to your computer and download the update for installation onto a computer not connected to the internet Appendix B Installing Case CATalyst Network Keyless Access explains how to setup Case CATalyst using NKA Network Keyless Access on a server Appendix C Installing Case CATalyst on a Network explains how to setup Case CATalyst on a network and network workstations 2015 Stenograph 5 Case CATalyst Installation and Configuration Guide Where To Go For More Information In addition to the Case CATalyst Installation and Configuration Guide you may want to refer to the following resources For additional details see Training Tools on page 20 Case CATalyst Help
46. n of Case CATalyst is open and needs to close before you can continue with the installation On the taskbar click the Case CATalyst icon and close it 2 Click Retry to continue with the install Archive Not Created by CATalyst The file you are attempting to Restore is not a Case CATalyst backup Action Extract the files using the original compressing program or try extracting the files using WinZip or Windows compressed folders 2015 Stenograph 27 Case CATalyst Installation and Configuration Guide Auto recover file filename exists for this transcript Translate and Edit or Edit was terminated abnormally while this file was in use Action Auto Recover has saved a copy of the transcript up to the most recent auto save due to the abnormal termination in Edit Double click the file name of the job you were working on to open the transcript CATalyst will rename the recovered file to the same name as the original file You will be prompted that the file name of the job you were working on is available with the original name followed by Original1 To change your Auto Recover settings in Edit select Tools Options Auto Recover Exception 3 Exception 3 errors occur anytime a Windows GPF General Protection Fault error would normally occur The Exception 3 error gathers detailed information about the GPF and creates a file and stores it in the Support Info Files case within the System Files case Action Press Enter OK t
47. ncluded in this chapter Your e Key requires activation the first time Case CATalyst Version 16 or higher opens following installation and seamless reauthorization on a quarterly basis Initial activation instructions are included in this chapter As your renewal date approaches Case CATalyst may prompt you to update the license file depending on your settings Internet access is necessary to update the file The User Account Control or Permissions message box displays during Case CATalyst software installation The User Account Control UAC is an important security feature of Windows 8 Windows 7 and Windows Vista It prompts you for permission to run the displayed program name or service being accessed The current Windows user must have administrative rights to permit the installation If the current user does not have Administrative rights the UAC prompts you for the Administrator user name and password Stenograph does not recommend disabling the UAC Installing the Software The Case CATalyst installation program provides step by step instructions to guide you through the Case CATalyst DVD software installation process If you are updating to Case CATalyst Version 16 ensure your e Key license or security device is updated before installation If you are currently running Case CATalyst Version 12 54 or higher you can quickly update to Version 16 via the Internet See Case CATalyst Update Installation on page 17 Install Case CATalyst 1
48. o save the Exception 3 error information Note your actions step by step at the time of the error If possible contact Technical Support when the exception 3 error occurs Technical Support will ask you to send the generated Exception 3 error file and possibly the file you were working with at the time of the error To send the exceptions file to Stenograph use the Zip amp e mail feature available from Manage Job s File menu Be sure to check the box Include Support Info Files to automatically add the exception file to the zip file Please include your name and customer number in the body of the e mail Cannot update Case CATalyst Software Updater errors include the inability to connect to the Internet when attempting to update Case CATalyst software using the Check for Updates feature or the Case CATalyst Updater an unexpected error while attempting to update using Check for Updates or the Updater or unable to access Case CATalyst software after updating via Check for Updates or the Updater Action There are several possible causes for an update error e Reboot your system and try again Try running Check for Updates or the Updater before accessing any other program e Check the Stenograph Help Desk at www stenograph com for step by step instructions Contact the Stenograph Help Desk or Technical Support No captions display on the television BCS No captions may result from an incorrect encoder selection or when an external USB m
49. odem is used Action e Check the current Profile to confirm an encoder is selected e Try an internal modem or another external serial modem 28 2015 Stenograph Chapter 5 Troubleshooting Cannot connect encoder or TV screen displays odd characters or garbage BCS No captions or odd characters may result from an incorrect encoder selection Action e Check the current Profile to confirm the correct encoder is selected If a particular encoder is not listed in BCS it is best to choose EEG compatible rather than SmartEncoder Experiencing line drops BCS Line drops may result from an incorrect or too fast Baud rate setting Action Change the Baud rate setting to 1200 on both the sending and receiving systems CATalyst BCS cannot dial out and connect to the encoder when starting a session BCS The Profile does not have an encoder selected or the telephone line is not available Action e Verify the line on which you are dialing out is not in use e Check the current Profile to confirm an encoder is selected If None is listed CATalyst BCS does not dial out e Check your setting with those provided by the television station These settings include the encoder type and modem number with area code Ifthe telephone line has a Call Waiting feature add 70 to the phone number in the Profile This temporarily disables call waiting during transmission For example 70 6302791847 Encoder not receiving captions BCS
50. ograph recommends consulting with a certified network professional before and after the network installation Network Setup Guidelines Case CATalyst Version 16 x requires Windows Vista Windows 7 or Windows 8 for installation on a Windows server Use 100BaseT Ethernet or higher 100BaseT is approximately 10 times faster than 10BaseT and performs significantly better when sharing applications using very large files such as those used by CAT programs over the network When installing more than 25 workstations on the network use Switching at the backbone level of the network to better optimize traffic For more information on Switching technologies and benefits contact a certified network professional e Carefully configure network settings such as IP Address and DNS entries A slow network may result if these settings are not configured properly For more information on these settings contact a certified network professional e Use caution when loading additional third party programs such as anti virus software that may create additional network traffic which can contribute to overall slowness on the network and workstations Consider additional RAM memory for workstation computers to minimize swapping which can contribute to slowdowns When you open a file located on the network drive the file opens into the RAM on the local workstation drive When there is insufficient RAM to hold the entire file a portion of the file is saved
51. ograph recommends installing Case CATalyst on the local drive of each workstation and user files on the network drive when using a high bandwidth network setup that carries a large amount of network traffic in addition to Case CATalyst users For example a large courthouse might have several non CAT users accessing the same network on which Case CATalyst is loaded A high bandwidth network uses 100BaseT or higher Using 10BaseT is not recommended as it significantly reduces the efficiency of the network and may not provide consistent results 42 2015 Stenograph Appendix C Network Installation Backup This setup when correctly configured allows the automatic backup of user files when performing a network backup Install Case CATalyst on Network User Files on Workstations Stenograph recommends installing Case CATalyst on the network drive and user files on each local workstation drive when using a smaller and slower network setup This reduces network traffic as user files do not travel back and forth between the network and workstation User files are opened on each workstation Setting up user files on a workstation is an option anytime users experience long delays opening large Edit files or large Dictionaries To allow a user to save files to their local drive create a new user on the C drive of the workstation for that user Backup This setup allows the automatic backup of user files when performing a network backup by
52. r Files on Network ssseeee 42 Install Case CATalyst on Network User Files on Workstations eeeeeneee 43 Install Case CATalyst and User Files on Each Workstation ssseeenee 43 Workstation Setpro ES 44 Install Case CATalyst on the Network Drive ssssssssseeeneenem menn 45 Run the Workstation Setup PEOgFATFTI s a iode dee eedem nace eee o ED a c eto Lua vani i duced dup ud 46 2015 Stenograph iii Case CATalyst Installation and Configuration Guide iv 2015 Stenograph Chapter 1 Introduction The Case CATalyst Installation and Configuration Guide explains how to install Case CATalyst on a computer and activate your e Key If you purchased the CATalyst Broadcast Captioning Suite BCS or CATalyst VP follow the Case CATalyst installation instructions This guide also describes troubleshooting steps if you encounter difficulties Additional information about updating Case CATalyst software and Case CATalyst network installation is available in the appendices Who Should Read This Guide Court reporters scopists captioners and others installing Case CATalyst CATalyst BCS or CATalyst VP can use this guide for step by step instructions to install and customize the program Those responsible for keeping the system up and running can use this guide to troubleshoot any issues that may arise User Guide Overview The Case CATalyst Installatio
53. rmation to discover the possible causes of the problem and what you can do to fix them You might also want to check Case CATalyst Help for error messages Case CATalyst is not activated yet to finish the activation process please run Case CATalyst 1 You need to activate your e Key Your personal PKC Product Key Code was sent to you via e mail Run Case CATalyst and type your PKC in the Product Key Code field the Registration Code field will automatically fill in 2 Click Automatic e Key if you are connected to the Internet If you do not have an Internet connection select Manual e Key and follow the on screen instructions 3 Complete the remaining steps for activation See e Key Activation Step 2 on page 16 e Key Setup dialog box The e Key Setup dialog box is empty after installing Case CATalyst V16 Action 1 Your e Key needs activation after installing Case CATalyst V16 Your personal PKC Product Key Code was sent to you via e mail Type you PKC in the Product Key Code field Case CATalyst automatically fills in the Registration Code 2 Click Automatic e Key if you are connected to the Internet If you do not have an Internet connection select Manual e Key and follow the on screen instructions 3 Complete the remaining steps for activation See e Key Activation Step 2 on page 16 Case CATalyst appears to be open Please close all instances of Case CATalyst and click Retry to continue with the installation 1 Aversio
54. rtcuts Case CATalyst mk net gt canca L Make necessary entries When finished press Enter Next Install Folder Specify the installation location for the Case CATalyst software Use the Browse button to navigate to the desired location User Root Specify the location for the Case CATalyst user files Use the Browse button to navigate to the desired location A user root folder is the first hierarchical level in the Case CATalyst file structure that contains user names and files The default user root is C CAT4 usr Case CATalyst requires at least one User Root folder User Name Specify the User name to use in Case CATalyst It is necessary to type a user name to continue the installation You can add more user names once you install Case CATalyst and access the program Desktop Shortcuts Check the appropriate box to create a Desktop shortcut for Case CATalyst Adding a shortcut to your desktop allows you to start Case CATalyst by double clicking the icon 48 2015 Stenograph Appendix C Network Installation 8 Press Enter Next The Confirm the Installation Settings screen displays Case CATalyst Workstation Version 16 Setup cec tes Job History Choose whether to use job history 6 Job History Vi Use Job History Deselecting the Use Job History option affects all users on this computer This will improve the speed of Manage Jobs on this computer for network
55. s Guide mrongos enan aeaa ce optio eu be dumb REEE ail ELTETE 5 User Guide OyeVieW c 5 Where To Go For More Informations ioo onde tested deae atop estatuto teclado tutes sebudu bes do qoa d tita pela 6 Chapter 2 Installation Requirements 1 e cessisseeeeseseelll iis eee nnn n niihi nhan nnn anna 7 Chapter 3 Installati n site iceir riae rta aveo e para id ocu vean Y ann EREEE iua eiai e ada PEE M EU av iaraa EEEa 9 Installing the Software Mee 9 Set Compatbility Properties cio t td aeq e E a t A 15 Key ACUVAUOM e Sn 15 Gase CATalystUpdate InstallallQli ci onotecap cotone na teduae oot Re Pape ba da M rt tod uod dos eat eaa 17 Uninstall Case CATalyst Software cceeeeissiseseseeeee eene nenas eniin nimmt ded nho n nnne trn ned nnn nena 18 TTAImg ROO Stes si nd E ten easel inn AE uomo hatin e ua vias MEG haa Gah al sa po M E tud 20 DAMPIS VOICC EMSS c EM 22 Chapter 4 Configuration ooi ined fesivavstsuusualebivleiisiusiveveteoulunvedueivessiuvastevsdsvanse 23 Changing USES m 23 Convert BILLO ake NEEE TEE EETA OE TAE AA Ec Gfemie 23 Add Delete and Flush Strokes to Dictionaries 0 cccccccccceeeeeeesceecceeeeeneeeeesecneeeeeeeeeseeseeeneeeeseeeeetenene 25 ErrOn MGSSAQeS i A E M 27 Chapter 5 Troubleshooting aiii t oido Eae Ix ESRELE ERR DREAM XN De Uoc REED XR a ax euubenue 27 Stenograph Technical SUpport riase e ea aA a EAE AE aE EEE EESE E AEEA
56. s workstation select the option Use Job History Deselect the Use Job History option to inactivate Job History and improve the display speed of 2015 Stenograph 47 Case CATalyst Installation and Configuration Guide jobs on the Manage Jobs screen in a network environment r Case CATalyst Workstation Version 15 Setup baha Job History Choose whether to use job history 6 Job History Use Job History Deselecting the Use Job History option affects all users on this computer This will improve the speed of Manage Jobs on this computer for network connections Note Not using the Job History option will cause some information in Manage Jobs to display incorrectly such as the number of pages in a job the creation date etc This setting only affects the display of information in Manage Jobs m Texts cana 7T Press Enter Next At the Custom Install screen choose the location drive and folder for the Case CATalyst software installation Optionally choose to install the Desktop shortcut specify a User Root and User Name and display the Readme file following the install m Case CATalyst Workstation Version 15 Setup babak Custom Install Specify installation options and dick Next to continue 6 Installation Installed Folder C CAT4 Select the folder that Case CATalyst has been installed to User Information User Root c CAT4 usr us User Name Fred Desktop Sho
57. sing Windows conventions copy the SGDLUpdate exe file to your flash drive or memory stick Remove the flash drive or memory stick from the Case CATalyst computer and insert it into the computer with Internet access and availability Download the CaseCATalystUpdate exe file 5 6 T 10 11 12 32 On the computer with Internet access and availability establish an Internet connection Make sure all applications are closed Double click the SGDLUpdate exe file Depending on your Windows settings you may not see the exe extension When active the User Account Control UAC a security feature in Windows 8 Windows 7 and Windows Vista prompts you for permission to allow the Case CATalyst update Select Yes or Continue The Case CATalyst Version 16 Download Update screen displays To read about changes in the software before downloading click Click here to view the Readme before updating Click Next The Choose Save Location screen displays The Destination Folder indicates the location where the downloaded file is saved The default is the Desktop If necessary use Browse to identify a different location such as the drive in which the memory stick or flash drive is located Downloading directly to a memory stick or flash drive may significantly increase the download time Click Download CaseCATalyst Update exe downloads to the specified location This may take a few minutes The download speed depends on your int
58. te Wizard feature to create customized index templates for use with the Build Index feature Number Conversion Self Study Guide Learn how the Case CATalyst Automatic Number Conversion feature and number conversion definitions can help convert combinations of numbers and words such as time dates addresses and measurements to a specific format Speaker Features Self Study Guide Learn to identify speakers before and during translation using the EZ Speakers Dictionary easily add and modify speakers in Edit using the Speaker List and take advantage of the Seating Chart during Realtime Exceptional Extras The Case CATalyst Exceptional Extras available from the Help menu include step by step instructions along with keyboard maps dictionaries macros and index templates to assist you in effectively taking advantage of features beyond the basic All instructions are in PDF file format 2015 Stenograph 21 Case CATalyst Installation and Configuration Guide Sample Voice Files The Case CATalyst DVD contains sample voice files to assist you in getting started with basic CATalyst VP features and transcript production You can use these sample files in CATalyst VP making any necessary individualized modifications To use the files copy them from the Case CATalyst DVD to the appropriate location on your computer in Case CATalyst See below for instructions The sample files contained in the Sample Voice Files folder include UserLayout SGCU
59. the authorization file to install your new license If the preceding steps do not work for you please contact Technical Support at 1 800 323 4247 press 2 Thank you Save Authorization Request File b Click Save License Request File The Save Authorization Request To File dialog box opens to the last accessed location Insert a thumb drive or other removable media device into the computer c Navigate to the thumb drive or removable media device and click Save A reminder message displays prompting you to re open Case CATalyst after installing the authorization file 2015 Stenograph Chapter 3 Installation d Press Enter OK to close the reminder message Case CATalyst closes e On a computer with an active Internet connection insert the thumb drive or removable media device with the Authorization Request File and open the browser to https www stenograph com ManualUpdate aspx f Follow the instructions on the web page to download the authorization file to the thumb drive or removable media g Return to the Case CATalyst computer Copy the downloaded authorization file from the thumb drive or removable media device to the computer s desktop h Double click the authorization file to install it Once the download is complete the Options Setup dialog box displays i Click Finished Case CATalyst opens j At the Manage Jobs screen highlight the user name you created during installation and press Ent
60. the network drive 2 Double click Setup exe 3 Atthe Welcome to the Case CATalyst Workstation Version 16 Setup screen press Enter Next 46 2015 Stenograph Appendix C Network Installation Case CATalyst Workstation Version 16 Setup Case CATalyst User CA igs File View Tools Fu b em F4 Qc X gi Manage jobs 103 Job name W Hanson v Veehiareli Ili Lannrey v Glenview i Ifl Macky v Spring Floors e m ej Welcome to the Case CATalyst Workstation Version 16 Setup Wizard It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program Case CATalyst Workstation Version 16 Highlights More AudioSync amp codecs Colorful New Themes Case Prep System Files CART View it Create Work Units after Realtime a West Power Remove Suffix 7 VID v RTD Create EZ Speakers from steno machine Power Define Suspend Command 101911 NoWrite erated anaa Mat Y n m 4 Atthe License Agreement screen read the license information carefully To access the entire license agreement scroll down 5 To accept the terms click accept the terms of the License Agreement and press Enter Next The installation continues If you select do not accept the terms of the License Agreement the install cancels and the inst
61. ts the information and stores it in the Case CATalyst SecondChoice database which is used for CATalyst s Second Choice conflict resolution Second Choice conflict resolution option is available on the Input tab of the Translate Options dialog box Case CATalyst 3 0 Dictionary Files dct Import a Case CATalyst Version 3 x dictionary Stentura Dictionary When importing a Stentura dictionary no file selection window displays so no Files of Type field is available You can choose to import the JDEFINES JOB Stentura job dictionary For more information on the JDEFINES JOB dictionary see your Stentura documentation Premier Power Dictionary Files dct job Import a Premier Power dictionary Use one of the following methods to select dictionaries e Select an individual dictionary Highlight the dictionary Select consecutive dictionaries Press and hold Shift and click the first dictionary in the list you want to select Move your cursor to the last dictionary you want to select and click it Release Shift All dictionaries between the first and the last dictionary selected are chosen for import Select non consecutive dictionaries Press and hold Ctrl Click each dictionary you want to select and then release Ctrl Case CATalyst defaults to keeping the original name of the dictionary when importing Select OK to begin the Import process If you import an RTF CRE dictionary created by Cheetah TurboCAT the fo
62. twork for more data which could result in a noticeable slow down This is a general network issue not specific to Case CATalyst Customize Workstation Setup Located in the Workstation folder is the file workstation ini The workstation ini file controls the workstation setup installation prompts You can modify the contents of this file customizing the workstation setup to your environment Access the workstation ini using the method with which you are most familiar Make changes as necessary Type the appropriate information for each prompt following the equal sign InstallLocation Case CATalyst Type the directory where Case CATalyst is installed InstallComponents Use Job History Type Y to install the feature Type N to not install the feature DesktopShortcuts Case CATalyst Type Y to install a desktop shortcut for Case CATalyst Type N to not install a desktop shortcut No entry allows the user to select the desktop shortcuts during installation BeforeReboot ViewReadme Type Y to display the Readme file after installation Type N or leave blank to not display the Readme file Userlnformation UserRoot UserName 44 2015 Stenograph Appendix C Network Installation After the equal sign for UserRoot type the name of the UserRoot root directory Following the equal sign for UserName type the user name for the workstation user No entry allows the user to enter the information during installation
63. using one of the two following options 1 Create a mirror or duplicate user on the network drive For example you have Case CATalyst installed on the network drive H and the SMITH user on a workstation drive Create a new user SMITH on the H drive When finished working with the SMITH user at the end of the day copy the SMITH files from the workstation drive to SMITH on the network H drive 2 Usethe Case CATalyst Backup feature to backup the files from the local drive of a workstation to the network drive Using the Case CATalyst backup feature you can easily backup and restore Case CATalyst files to any drive letter including a network drive For more information on backup see the Case CATalyst Help Install Case CATalyst and User Files on Each Workstation Stenograph recommends installing Case CATalyst and all user files on the local drive of each workstation when using very slow networks or a peer to peer setup This setup allows users access to all networked Windows features and printers To share files via the network create a mirror user on the network See the following Backup section for creating a mirror user Backup This setup allows the automatic backup of user files when performing a network backup by using one of the two following options 1 Create a mirror or duplicate user on the network drive For example you have Case CATalyst installed on the network drive H and the SMITH user on a workstation drive
64. videos install on your computer hard drive only when the nstall Integrated Video Training option is selected to install with the Case CATalyst software Create Training User The Create Training User feature available from the Help menu automatically creates a new user with the name Training followed by the current user name For example you are in the user Mike and select Create Training User Case CATalyst creates the user Training Mike and automatically opens the user The training user contains sample files for hands on practice to accompany the Essential Skills Integrated Video Training Command Summary Cards The Command Summary Cards available from the Help menu provide quick reference to Case CATalyst or CATalyst BCS default keyboard commands There are basic intermediate and advanced level cards All Command Summary Cards display in PDF format with the ability to create printed copies You can open the cards and switch the display between the cards and Case CATalyst by pressing Alt Tab 20 2015 Stenograph Chapter 3 Installation Personal Command Summary Cards You can also view and or print Command Summary Cards based on your keyboard map assignments If you are in a keyboard map simply select View Personal Command Summary Card and select the level of card you want to view As an alternative from the Help menu you can select Personal Command Summary Cards select the card level and then select the keybo
65. with the name Personal VoiceCommands sgvcd VP Keyboard sgkbd Copy to the System Files case Keyboard maps must reside in the System Files case Sample Voice Files Document pdf Copy to any location on your computer Double click to view from the DVD This document provides information and use regarding the contents of the Sample VoiceCommands dictionaries 2015 Stenograph Chapter 4 Configuration Once you complete the Case CATalyst installation you may want to import your dictionary This chapter explains how to change users import your dictionary and how to add delete and flush strokes to your dictionary Changing Users To change to another user directory do one of the following From the User Level in the Manage Jobs screen double click the user name From within a user directory return to the User Level screen In Manage Jobs press Alt t s Tools Users Level and double click the user name Convert Dictionaries To use a dictionary created in another CAT software program it may be necessary to export the dictionary from the other CAT system to import it into Case CATalyst You can import dictionaries in Case CATalyst Version 3 x format Premier Power format dictionaries converted to RTF CRE or dictionaries converted to Stentura format When importing a backed up Case CATalyst Version 3 x dictionary use the Restore feature If the Case CATalyst Version 3 x dictionary is not backed up use the Import fun

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