K21A-0311 User Guide
Contents
1. A Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 8 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 17 6 Ibs 8Kg Connecting the Display Figure 10 1 To setup this display please refer to the following figure and procedures 1 Be sure all equipment is turned off 2 Connect the DC plug to the power connector on the monitor and the other end into an electrical outlet 10 1 3 Connect the D SUB or DVI cable from the display s D SUB or DVI input connector to the D SUB or DVI connector of your host computer and tighten the screws 10 1 4 Connect the USB cable from the USB port of your display to the USB port 10 1 of your computer 5 Configure the touch screen Refer to the Touch Screen Driver Installation section on page 18 6 Once the touch screen is configured the monitor is ready for use N Notice To ensure the LCD display works well with your computer please configure the display mode of your graphics card to make it less than or egual to 1920 x 1080 resolution and make sure the timing of the display mode is compatible with the LCD display We have listed the compatible Video Modes of your LCD display in the appendix on page 17 for your reference Figure 10 1 gt 2 o Q 0600000 POO2. GE o Sr Bel we eT EE Y o 3 N F o a o aw 4 13 P o a T L Al E ONU IA A al k d y 5 o ol o le 2 e o le k E gt 00000 2 2 User Controls Back Panel Controls MENU Menu A U Y Down K SELECT Select o ited Ooooo 0 Power Menu off status Menu on status Menu appear Menu disappear return to main item A Brightness Main item select up Adjust up Y Contrast Main item select down Adjust down SELECT Enter Select sub item function Power On Off How to Use the OSD Menus o o o K MENU Menu A Up Y Down SELECT Select 0 Power Press the MENU button to pop up the on screen menu and press Up or Down button to select among the five functions in the main menus Choose the adjustment items by pressing the Enter button Adjust the value of the adjustment items by pressing the Up or Down button With the OSD menu on screen press Menu button to return main menu or exit OSD The OSD menu will automatically close if you have left it idle for a pre set time To Lock the OSD Power menu buttons please follow the instructions below Plea
3. power saving mode In addition the LCD display will enter power saving mode when experiencing a sudden signal disconnecting problem The monitor can be activated by pressing any keyboard triggering the mouse or touching the screen Out of Range This message means that the signal of the computer graphic card is not compatible with the LCD display When the signal is not included in the Video Modes list we have listed in the Appendices of this manual the LCD monitor will display this message Product Dimensions 517 4 mm 476 6 mm a El E El E 9 82 N o Y Front View 100 0 mm 100 0 mm FM a F G G C E k d E N e o o E E S o 6 E Back View 46 0 mm A 23 6 mm o Side View Compatibility Modes Mode IBM VGA IBM VGA Apple Macll VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA Apple Mac VESA XGA VESA XGA VESA XGA VESA SXGA VESA SXGA VESA SXGA VESA SXGA WXGA WXGA WSXGA WSXGA VESA WXGA WSXGA Resolution 720X400 640X480 640X480 640X480 640X480 800X600 800X600 800X600 800X600 832X624 1024X768 1024X768 1024X768 1280X1024 1280X1024 1152X864 1280X960 1440X900 1440X900 1680X1050 1680X1050 VGA only 1280X768 1920X1080 H Freguency khz 31 47 31 47 35 00 37 8
4. 6 37 50 35 16 37 88 48 08 46 88 49 72 48 36 56 48 60 02 64 00 80 00 67 50 60 00 56 00 70 60 65 20 82 30 47 776 67 50 V Freguency hz 70 60 66 72 75 56 60 72 75 75 60 70 75 60 75 75 60 60 75 60 75 60 60 Touch Screen Driver Installation The K21A 0101 is available with USB connection The Linux kernel 2 6 x 32 bit amp 64 bit touch driver can be downloaded at www touchrev com HID for Windows6 7 VISTA XP 2000 ME 98 Please Note 1 The K21A 0101 is Microsoft Windows HID Human Interface Device compatible if you use the USB touch screen interface No additional software driver is reguired for general operation of the touch screen 2 For K21A 0101 the system reguires 15 seconds for Windows 7 to install uninstall the touch drivers while turning power on off or plugging unplugging USB cable K21A Calibration Instructions Calibrating the touch screen in Windows 7 1 Tap the Start button Control Panel and then Hardware and Sound 2 Under Tablet PC Settings tap Calibrate the screen for pen or touch input 3 Onthe Display tab under Display options tap Calibrate and then Yes to allow the program to make changes 4 Follow the on screen instructions to calibrate the touch screen
5. USER S GUIDE TS Touch Revolution The information contained in this document is subject to change without notice This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be reproduced translated to another language or stored in a retrieval system or transmitted by any means electronic mechanical photocopying recording or otherwise without prior written permission Windows is a registered trademark of Microsoft Inc Other brand or product names are trademarks of their respective holders The test results show that this device meets the FCC rules Those limits are set to protect residential areas from the devices with harmful emission This device will produce use and radiate radio freguency energy In addition failure to follow the user s manual to install or use this device might produce harmful interference with radio communication Not withstanding the foregoing it does not guarantee that this type of harmful interference does not occur in some special installations The interference caused by this device to the reception of radio or television signals may be verified by turning it on and off Any changes or modifications to this TFT LCD would void the user s authority to operate this device Important Recycle Instruction Lamp s inside this product contains mercury This product may contain other electronic waste that can be hazardous if not dispose
6. d in the installation instructions may cause a hazard Side Mount For Your Monitor This monitor can be mounted wall with 4 screws and a pair brackets on the opposites 230 0 mm nl 1 6 mm 33 0 mm M D E Customer panel material RECOMMENDED CUSTOMER PANEL CUT OUT 518 4 mm 214 0 mm a 180 0 mm A A ar dy amp 4 5 Options A o E E El EE T ojo q or T o EM m A E e o A The distance between the shielding surface and the bottom of the screw hole is 8 mm A Warning Please select the proper screws Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 13 2 Ibs 6Kg VESA Mount for Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which defines a physical mounting interface for flat panel monitors and corresponding with the standards of flat panel monitor mounting devices such as wall and table arms The VESA mounting interface is located on the back of your monitor To mount the monitor on a UL certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used 100 0 mm e Slots X6 ea gt E Gs as aa a a l T SJ E 5 VESA E 9 Mounting 8 G Interface
7. d of properly Recycle or dispose in accordance with local state or federal Laws For more information contact the Electronic Industries Alliance at WWW EIAE ORG For lamp specific disposal information check WWW LAMPRECYCLE ORG Table of Contents Usage Notice PS GAIT o iln ans Y o aOw os 1 Introduction About a See siii 2 Touch Screen for AZAR LEFI Y GNU NWN DN FL OY TYNN dyd RF EG 2 Package OVEnViGW sarta sd 3 Installation Product e ascos Y Gn FCA 4 Front View BOOM WCW ED Hr HN O FN HN RY Attac mig the Es Bra A ci andes a a io Cd A DF RF Side Mount for Your Monitor VESA Mount for Your Monitor Connecting the Display Figure 10 1 Figure VO H FFF FFR HER FFF FN FER HE FFYRC A FO EFA EFA FU FTG renas EFFRO OF NN User Controls Back Te eTo Sci A gran 11 How tolise Ihe OSD MENUS cal 12 On Screen Display A iaa AA 13 Appendix WROUDIGSRODOLIR CR pura mes yanars iets casper a hme 14 Warning Signal isos aa y GA dU YW DER Y ON CNOI case FAE OD DUO O No SiO Malasia io Going to Sleep Out of Range Product Dimensions ic ee liada Compatibility Modes Touch Screen Driver Install K21A Calibration Instructions Usage Notice VAN Warning To prevent the risk of fire or shock hazards do not expose this product to rain or moisture Z Warning Please do not open or disassemble the product as this may cause electric
8. erface USB controller HID Windows 7 VISTA XP 2000 ME 98 Driver Linux Kernel 2 6x 32bit amp 64bit Package Overview LCD Display US Power Cord VGA Signal Cable s DC Power Supply DVI D Cable USB Cable Ato B ST Brackets Quick Start Guide Screws Remote Key sold separately Product Overview e Front View s Bottom View s s 00000660 O 5 oo o0000000 esco em oC lt gt Be Fron rir bryt Teepe 000000000000 DVI DC IN VGAU RJ1H LUSB Attaching the L Brackets Depending on your mounting scheme alternately you may use the L brackets to mount your displays onto your wall or device Find a suitable location for attaching L brackets A The left and right sides B The Top and bottom sides Bracket OR Bracket Bracket Note You will need a screwdriver to attach the L brackets Your kiosk touch monitor included two L brackets and four screws M4x6 This eguipment is intended to be mounted in accordance with the proper hardware and the installation instructions supplied with the product Use of mounting brackets or screws other than those specifie
9. rn off the monitor by Power key On Screen Display Menus Main OSD Menu ITEM Contrast Brightness Auto Adjust Left Right Up Down Horizontal size Fine OSD Left Right OSD Up Down OSD Time out OSD Language Factory Reset RGB CONTENT The monitor luminance level control The monitor backlight level control Fine tune the image to full screen automatically Moving screen image horizontal position to left or right Moving screen image vertical position to up or down The screen image horizontal dot clock adjustment The screen image pixel phase adjustment Moving OSD menu horizontal position to left or right Moving OSD menu vertical position to up or down OSD auto disappear time selection OSD menu language selection English French Japanese Deutsch Spanish Italian Traditional Chinese and Simplified Chinese Factory default value restored Color temperature selection 9300K 6500K 5500K 7500K User Appendix Troubleshooting If you are experiencing trouble with the LCD display refer to the following If the problem persists please contact your sales representative or our service center Problem No image appears on screen Check that all the I O and power connectors are correctly and well connected described in the Installation section Make sure the pins of the connectors are not crooked or broken Problem Partial Image or incorrectly displayed image Check to see if the resol
10. se note the monitor has to be turned ON with a valid signal pre set a Press Menu key the OSD menu will pops upon display b Press and hold the Menu key again with the OSD menu on the screen the OSD menu will disappear Then press the Power key 1 time while the menu key is still being pressed The Lock Unlock menu will appear for 3 seconds c Use the Enter key to select OSD or Power setting then set at Lock by pushing the UP or Down button d When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically To Unlock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press and hold the Menu key then press the Power key simultaneously the Lock Unlock menu will appear for 3 seconds b Use the Enter key to select OSD or Power setting then set at Unlock by pushing the UP or Down button c When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically Please note a When the OSD Lock function is selected this indicates that all the buttons except power button are now disabled b When the Power Lock function is selected this indicates that the power key is disabled user can not to tu
11. shock Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit Do Turn off the product before cleaning Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50 50 mixture of water and isopropyl alcohol Use a soft cloth moistened with mild detergent to clean the display housing Don t Do not touch the LCD Display screen surface with sharp or hard objects Do not use abrasive cleaners Do not operate the product under the following conditions Extremely hot cold or humid environment Areas susceptible to excessive dust and dirt Near any appliance generating a strong magnetic field In direct sunlight Introduction About K21A Series The K21A Series is a 19 flat panel screen with an active matrix thin film transistor TFT liguid crystal display LCD Features include Direct Analog signal input Direct Digital signal input Active matrix TFT LCD technology 1920 x 1080 resolution 21 5 viewable display area 16 9 aspect ratio 31 47 82 3 KHz horizontal scan 96 75 Hz high refresh rate 0 24825mm x 0 24825mm pixel pitch Auto adjustment function Multilingual OSD user control 100 mm VESA mount Touch screen with USB controller Touch Screen for K21A 0101 Projected Capactive touch screen for finger input only e Surface Clear glass Int
12. ution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1920 x 1080 Problem Image has vertical flickering line bars Use HORIZONTAL SIZE to make an adjustment Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Problem Image is unstable and flickering Use FINE to make an adjustment Problem Image is scrolling Check and make sure the VGA signal cable or adapter is securely connected Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display Problem Vague image characters and graphics Use HORIZONTAL SIZE to make an adjustment If this problem still exists use FINE to make an adjustment Warning Signal If you see warning messages on your LCD screen this means that the LCD display cannot receive a clean signal from the computer graphics card Below are the three kinds of Warning Signal Please check the cable connections or contact your sales representative or our service center for more information No Signal This message means that the LCD display has been powered on but it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA DVI signal cable Going to Sleep The LCD display is under the
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