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Material for ADSL Router User`s Manual

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1. nn 46 3 4 EAN IP FIETER e ame eere a ioa 47 3 5 EPUREMAP FILTER 48 36 MAG FILTER eere ert even ep Cx vr eire da 50 3 7 ROUTING enn 51 3 94 SERVICES a d e d ex edle uda d eve ul Deeds 53 3 9 TRAFFIC SHAPING PROFILE 54 3 10 DNS amp DHCP 4 55 3 TT DACP RELAY ya ane eco ehe eee ea 57 3 12 MANAGEMENT ACCESS CONTROL eee 58 3 13 CONNECTION 14 59 3 14 NTP SERVER 5 a pe dab Er a aed 60 4 STATUS 61 4 1 ADSESTATUS di ee 61 4 27 SYSTEM STATUS ia EE edad QN 64 4 3 PROCESSES visas asc n hada end cur acu a xd a nda 66 4 4 MEMORY 5 1 nenne nennen 67 4 5 ADSL CONNECTION MONITOR eene eene 67 5 ADMINISTRATION 69 Bel SYSTEM eere e E et E bn aeta 69 5 2 PASSWORD 70 5 3 FIRMWARE PDATE deo beret goce dvor tegi se 71 JRESEDTO DEFAULT dics cess ee eta eet e ae t
2. 5 Step 4 Establishing Communication 7 1 4 IFYOU NEED HELP eene 15 2 ONLINE GAMING e eere eere nu unu nun nuu n annu u unu 16 2 1 DOI NEED TO DO 4044 4 16 2 2 CHOOSING ADDRESS FOR 17 2 3 SETTING UP A FIREWALL FILTER FOR YOUR COMPUTER PENING 4 21 2 4 SETTING UP A FIREWALL FILTER FOR XBOX LIVE 23 2 5 SETTING UP A FIREWALL FILTER FOR PLAYSTATION 2 25 2 6 ASSIGNING THE FILTER TO YOUR INTERNET CONNECTION 26 2 7 TURNING THE FILTER ON AND 4 4 27 ADVANCED SETUP OPTIONS nnn 29 3 1 nene 30 3 1 1 PPP GOnNECtiONS 2 err ar 31 3 1 2 1483 Bridged with 34 3 1 3 1483 Bridged with Static 35 3 1 4 1483 Routed with Static Connection 36 3 1 5 1483 Bridged Pure Bridge 38 3 1 6 AULOP PP octies eir 39 3 14 eere eere bete 41 3 24 WAN IP FIETERZz i ertt ate oad e bt curs 42 3 3
3. Enable Lets you enable or disable the connection VPI Supplied by your service provider VCI Supplied by your service provider Encapsulation LLC or VC Supplied by your service provider See page 31 Traffic Profile index number 0 7 of a previously configured profile defining the Quality of Service See page 54 Virtual Circuit Accept the default which is 0 or if you ate configuring an additional connection select another number See page 33 38 Hayes ADSL Ethernet User s G uide 3 1 6 AutoPPP If you selected AutoPPP in the Basic Setup pages the following fields appear Note that this page does not display the protocol VPI VCI or encapsulation information for your connection On the ADSL Status page under Connections Status at the bottom of the page you can determine the protocol VPI and VCI To find out the encapsulation look for a line similar to Found 0 38 PPPoA LLC in the System Log file You can make the following entries Enable Lets you enable or disable the connection AutoSearch VCs Displays the eight most commonly used VPI and VCI settings IP Address If selected lets you open up one computer Passthrough on the LAN to all traffic to create what is called a DMZ This allows you to participate in a teleconference for example or play games over the Internet IP Address MAC address of the passthrough computer The digit pairs must be sepa
4. pose MANIH MUCSTSDEM INDIES Virtual circuit number Connection settings Operation and Maintenance OAM status of the connection 1 segment packets being received 2 end to end packets being received no packets being received ADSL down ADSL link not ready Connecting ADSL link is connecting No server Server has not responded Server busy Server has insufficient sessions Started Session established Retrying ADSL link dropped Link up ADSL link negotiated User rejected User ID password rejected Auth Timeout Timeout during authentication Authenticated Authentication phase completed Device enor Failed to configure device parameters Disconnected Connection closed by user peer Idle timeout Connection closed due to inactivity Config error Misconfigured 63 Connected Network connection established Connected default Network connection is the default route Protocol Internet connection type Auth Authentication Auto CHAP or PAP CHAP PAP None See page 32 IP Address ADSL Ethernet s WAN IP address Primary DNS IP address of Primary DNS Server Secondary DNS IP address of Secondary DNS Server 4 2 System Status The System Status page of your Configuration Manager displays the following information Software Version Version and release numbers State Showtime indicates that there is a
5. 5 minutes 20 minutes or 1 hour The amount of time between automatic Are you still there exchanges between modem and service provider regarding the PPP connection never never check 1 second 30 seconds default 10 minutes or 1 hour The index number 0 7 of a previously configured profile defining the Quality of Service See page 54 The index number 0 7 of a previously configured WAN IP filter See page 42 32 Hayes ADSL Ethernet User s G uide Default Route RIP Mode Virtual Circuit Selected is the default for Virtual Circuit 0 The Default Route controls which connection will be used for default IP gateway routing Only one Virtual Circuit can have this option selected Routing Information Protocol Mode RIP allows you to share routing information with other routing devices on the WAN Most small home or office networks do not need RIP since they have only one router the ADSL Ethernet and one path to the ISP However you may need to configure RIP if Your home network contains another router The ADSL Ethernet and the other router can communicate via RIP to share their routing tables Your network connects via the DSL line to a remote network such as a corporate LAN In order for your LAN to learn the routes used in the corporate network both networks must be configured for RIP Your ISP requests that you run for communication with devices on their netwotk m
6. Index An index number 1 7 to identify this filter configuration In the sample number 1 is selected NAT Select this check box Enable Select the first check box Use Address not select Passthrough LAN IP Enter 10 0 0 25 Address WAN IP Not required Address Protocol Select the protocol specified in your Xbox instructions either tcp or udp Ports Type the port number s specified in the Xbox instructions 4 Click Update and then Save Configuration 5 Update the Xbox Dashboard Make sure you have your Xbox Live Starter Kit at hand Insert the Xbox Live CD into your Xbox Once the upgrade is complete the main menu will include an Xbox Live entry 6 Insert the Xbox Communicator module into the Xbox Controller expansion slot top slot Then insert the headset plug into the Communicator module 7 Activate your Xbox Live account The Xbox Live CD should still be in your Xbox We recommend that you watch a video that explains the installation process Select Xbox Live from the menu Then from the Dashboard select Xbox Live and follow the prompts N ote You will need your subscription code to activate your account this number is located on the CD s sleeve If you require more detailed instructions please refer to your Xbox Live documentation 24 Hayes ADSL Ethernet User s G uide 8 Now you need to assign the filter to your Intemet connection Follow the instructions on page 26 2 5 Setting Up a Firewall F
7. The ADSL Ethernet processes the rules from the top down and when it sees all it allows all packets through If NAT is enabled and you select all every packet that doesn t match earlier rules in the filter list is forwarded to the specified LAN IP address If NAT is not enabled and you select all every packet that matches the specified LAN and WAN IP addresses is allowed onto the network If NAT is not enabled and you select all and you leave the IP address fields blank the firewall allows all WAN traffic onto the netwotk Ports Editable only when either udp or tcp protocol 1s selected You can specify a single port number for example 80 a range of port numbers for example 35000 40000 a list for example 80 8080 8008 or a combination of range and list for example 80 30000 34000 8080 The highest port number supported is 65535 Click Update and then Save Configuration 45 3 3 LAN Interface The LAN Interface page of your Configuration Manager lets you configure the Host modem Name IP Address and Netmask the Media LAN connection transmission speed and the RIP routing information mode for the Ethernet interface Make the following entries Host Name IP Address N etmask Media A name of your choice to identify the modem to other machines on the LAN An IP address of your choice to identify the modem to other machines on the LAN Note if you change this address the Hayes ico
8. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA The unit bears a label on the back which contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company This equipment uses the following standard jack types for network connection RJ11C This equipment contains an FCC compliant modular jack It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules The Ringer Equivalence Number or REN is used to determine the number of devices which may be connected to the telephone line An excessive REN may cause the equipment to not ring in response to an incoming call In most areas the sum of the RENs of all equipment on a line should not exceed five 5 0 In the unlikely event that this equipment causes harm to the telephone network the telephone company can temporarily disconnect your service The telephone company will try to warn you in advance of any such disconnection but if advance notice isn t practical it may disconnect the service first and notify you as soon as possible afterwards In the event such a disconnection is deemed necessary you will be advised of your right to file a complaint with the FCC From time to time the telephone company may make changes in its facilities equipm
9. click the WAN Settings button to display this page In the WAN IP Filter box select the index number that you just selected for your filter it should be a number 1 to 7 Click Update and then Save Configuration to use the gaming filter Hayes ADSL Ethernet User s G uide 5 You will need to provide your WAN IP address to the people that you are playing with To find this address click the ADSL Status button at the top of your Configuration Manager page scroll down to the Connections Status section and note the address under IP Address as shown below Connections Status mms Covered pees og ANIH STs That should complete your setup Enjoy your game Remember to turn the modem s firewall security back on turn your filter off when you ve finished See below 2 7 Turning the Filter On and Off When you set up your filter or DMZ you named it by choosing a number from 1 7 It s easy to turn the filter on when you want to play a game and off when you ate finished This will give you the benefit of the ADSL Ethernet s firewall when you are not playing a game All you have to do is set the WAN IP Filter to the default which is 0 instead of the number you chose which was probably 1 Turning the Filter or DMZ Off Enabling the Firewall 1 Click the Advanced Setup button at the top of your Configuration Manager s Basic Setup page 2 the Advanced Setup page click the WAN
10. Client ID field 5 Click Apply N ow or Save if prompted and close the Network pane 6 For Mac OS X you re done with your network settings Now return to Establishing Communication on page 7 79 057 6 1 9 2 2 1 From the Apple menu choose Control Panels and then TCP IP to display the TCP IP dialog box Under Connect via select Ethernet built in Under Configure select Using DHCP Server Do not enter anything in the DHCP Client ID field WN Close the TCP IP dialog box You will be asked if you want to save the changes Click Save Now return to Establishing Communication on page 7 Linux Network Settings The instructions for setting up boot time DHCP vary dramatically by distribution so you may want to refer to your particular version s documentation Note If you have other network cards installed you will need to pick distinct Ethernet identifiers for each 0 eth1 eth2 etc If you select an identifier other than eth0 for your ADSL Ethernet use that identifier throughout For RedHat Edit or create etc sysconfig network scripts ifcfg eth0 so that it contains the following three lines DEVICE eth0 ON BOOT BOOTPROTO dhcp For SuSE Edit the file etc rc config search for the variables NETCONFIG NETDEV 0 and IFCONFIG 0 Set them as follows see the instructions in rc config NETCONFIG 0 80 Hayes ADSL Ethernet User s G uide NETDEV_0 eth
11. Connection Test menu select Test Settings At the Test for connecting to your ISP was successful message select Continue and follow the instructions to save your setting and return to the main menu 5 Now that you have determined the MAC address you can assign your computer or gaming system an IP address In the center section of the DNS amp DH CP Server page make these entries Enable Select the first check box Host Name Not required You can type a name to identify the device 1f you would like MAC Type the MAC address from Step 4 Address IP Address Locate the computer or PlayStation s MAC address in the DH CP Clients Leases section at the bottom of the DNS amp DHCP Server page and use the associated IP Address Xbox users Enter 10 0 0 25 Click Update and then Save Configuration to save the IP address to permanent memory Now your computer or gaming 20 Hayes ADSL Ethernet User s G uide system will always be assigned this address 6 Next use this IP address to set up a filter open ports in the ADSL Ethernet s firewall Ifyou are using Xbox Live to page 23 Ifyou have PlayStation 2 to page 25 Ifyou are playing a peer to peer or multiplayer game on your computer follow the instructions below 2 3 Setting Up a Firewall Filter for Your Computer O pening Ports for G aming 1 Click the Advanced Setup button W at the top of the DNS amp DHCP Server page of your Conf
12. France 1 8 35 PPPoE LLC France 2 8 67 PPPoA LLC France 3 8 35 PPPoA VC Iceland Islandssimi 0 35 PPPoA VC Iceland Siminn 8 48 PPPoA VC Italy 8 35 PPPoA VC Netherlands MX Stream 8 48 PPPoA VC Portugal 0 35 PPPoE LLC Saudi Arabia 1 0 33 LLC Saudi Arabia 2 0 35 PPPoE LLC Saudi Arabia 3 0 33 1483 Bridged IP Saudi Arabia 4 0 33 1483 Routed IP LLC Saudi Arabia 5 0 35 1483 Bridged IP Saudi Arabia 6 0 35 1483 Routed LLC Spain Albura Tiscali 1 32 PPPoA VC Spain Colt Telecom Ola Internet 0 35 PPPoA VC Spain EresMas Retevision 8 35 PPPoA VC Spain Telefonica 1 8 32 PPPoE LLC Spain Telefonica 2 Terra 8 32 1483 Routed IP LLC Spain Wanadoo 1 8 35 PPPoA VC Spain Wanadoo 2 8 32 LLC Spain Wanadoo 3 8 22 1483 Routed LLC Sweden Telenordia 8 35 PPPoE VC Sweden Telia 8 35 1483 Bridged IP LLC Switzerland 8 35 PPPoE LLC Turkey 1 8 35 PPPoE LLC Turkey 2 8 35 PPPoA VC UK 1 0 38 PPPoA VC UK 2 0 38 PPPoE LLC Venezuela CANTV 0 33 1483 Routed IP LLC Vietnam 0 25 PPPoE LLC 75 Appendix Front Panel Description ADSL Ethernet LED Description LINK Blinks as modem is making its DSL connection or when the DSL line is disconnected or not enabled Steady on when modem is connected LAN Blinks when there is activity on the Local Area Network PWR Lights when modem is plugged into a power soutce Note If you ever need to reset
13. Settings button the WAN Settings page in the WAN IP Filter box select 0 the default click Update and then Save Configuration This ensures that your firewall protection is reactivated and will remain active when the modem is rebooted 27 Turning the Filter DMZ On Opening Ports for Gaming 1 Click the Advanced Setup button at the top of your Configuration Manager s Basic Setup page 2 the Advanced Setup page click the WAN Settings button 3 On the WAN Settings page in the WAN IP Filter box select the number of your gaming filter the number 1 7 that you chose earlier click Update and then Save Configuration 28 Hayes ADSL Ethernet User s G uide Advanced Setup Options In addition to its basic setup options the ADSL Ethernet includes advanced settings for users who need to perform specialized tasks To access the Advanced Setup options click the Advanced Setup button at the top of your Configuration Manager s Basic Setup page Advanced Setup Lulu LER Flac LENE IMPORTANT Every time you make changes on an Advanced Setup page click Update then Save Configuration If you don t follow this procedure any changes you ve made will be lost when the ADSL Ethernet is reset 29 3 1 WAN Settings Select WAN Settings to configure additional settings for the protocol you selected on the Basic Setup page of your Conf
14. access to the LAN from the Internet or vice versa Unless you set up such rules the NAT firewall software in the ADSL Ethernet will reject all unsolicited packets coming from the WAN WAN Filter Barmi C ILI For example in order to receive files via FIP you must select the Enable check box type your address in the LAN IP Address field and select ftp from the Protocol list as shown above You can type the sender s address in the WAN IP Address field if you want to allow files to come in only from a certain person or persons optional The WAN IP Filter page provides the way to set up one of the computers on your LAN for online gaming Let s say your standard filter is Index 0 You can create Filter Index 2 that allows all Internet traffic through to your computer When you want to play games online you enable Filter 2 disable Filter 0 and on the WAN Settings page set your WAN IP Filter selection to 2 43 Game players frequently designate one computer on their LAN as a DMZ Demilitarized Zone and allow all internet traffic to pass through the firewall to that computer To set up a filter for online gaming or to create a DMZ see Chapter 2 Online Gaming on page 16 Make these entries on the WAN IP Filter page of your Configuration Manager Index NAT Enable Use Address Passthrough LAN IP Address WAN IP Address Protocol A number 1 7 that wi
15. end of the supplied phone cord into the modem s ADSL jack and the other end into the ADSL wall jack The LIN K light should blink and then become steady on If it doesn t consult Appendix E Troubleshooting Finally while phone filters are not absolutely required we HIGHLY RECOMMEND that you install a filter on EVERY phone that is sharing the DSL phone line Phone filters block the DSL frequencies so that someone making a normal phone call won t hear noise on the line They also keep phone conversations from interfering with DSL performance You may have received DSL filters with your modem If you did not or need mote filters they are available at most retail stores that carry consumer electronics Plug the phone or fax cord into the filters PHONE end and plug the filter s LIN E end into the wall jack qq 8 4 Continue below with Configuring Internet Explorer Step 3 Configuring Internet Explorer Macintosh and Linux users Your Web browser is set up automatically so you can skip this section Turn to the TCP IP Settings Appendix on page 79 to make sure that the computer s network or TCP IP settings are configured correctly and then go 5 to Step 4 Establishing Communication on page 7 Windows users Your software that you use to make an Internet connection must be set for a network connection not a dial up connection The instructions below are for Internet Explorer the most
16. popular Web browser If you are using Netscape Navigator or another browser set it up now to use a network connection this might be called a Local Area Network or broadband connection If you use Internet Explorer you need Version 5 or later Most people have the right version If you don t we suggest you get a free upgrade If you want to check your version number open Internet Explorer select Help then About Intemet Explorer Your version number is right under the Microsoft Internet Explorer logo You can ignore all the numbers after the period following the first digit On the desktop right click the Intemet Explorer icon and select Properties If you cannot access Internet Explorer Windows XP users From the desktop click the Start button then click Control Panel In Control Panel click N etwork and Internet Options and then click the Intemet O ptions icon Windows 98 Me 2000 users From the desktop click the Start button point to Settings and then click Control Panel In Control Panel click the Intemet Options icon 2 Inthe Intemet Properties dialog box click the Connections tab On the Connections tab click Setup 4 Windows XP users In the Welcome to the N ew Connection Wizard dialog box click N ext If you see a Location Information dialog box click Cancel to return to the Welcome dialog box and click N ext again In the N etwork Connection T ype dialog box click Con
17. provider and then transmits the information back to the computer Use this page to enter the address of the DHCP server to which DHCP requests are forwarded The address is assigned by your service provider Click Update then Save Configuration 3 12 Management Access Control On the Advanced Setup page of your Configuration Manager click Management Access to display this page which lets you manage permissions for accessing the modem Index An index number 0 15 representing an access profile 58 Hayes ADSL Ethernet User s G uide Enable Turns the access profile on or off Network A LAN or WAN address that will be Management allowed access System Address default is all addresses mask Management Cli telnet Command Line Interpreter via Service Telnet SNMP Simple Network Management Protocol web Web interface ftp File Transfer Protocol for upload download of files only or all the default Access Point LAN WAN or both By default all methods ate enabled over the LAN and all access is barred over the WAN Click Update then Save Configuration When you have saved an entry it is displayed under Active NMS Entries at the bottom of the page in the Network Management System Address column 3 13 Connection Loopback The Connection Loopback page of your your Configuration Manager lets you test the quality of an connection to the modem When you place a spe
18. the range to be assigned to computers in the LAN Range End The last address in the range to be assigned to computers in the LAN Enable Turns static DHCP assignment on off Host Name Name of a LAN computer requesting a static IP address MAC Address MAC address of the LAN computer requesting a static IP address IP Address Static IP address to be assigned to the LAN computer You can use the machine s current IP address or select from the modem s address pool To find a machine s current IP address use the instructions for finding a MAC address See page 77 To select from the modem s address pool type the network portion of the modem s LAN IP address plus a number from the range of addresses For example if the network address is 10 0 0 and the range of addresses is 3 to 254 you can request an IP address from 10 0 0 3 to 10 0 0 254 Click Update then Save Configuration Addresses the modem has assigned to LAN machines are displayed at the bottom of the page under the heading DH CP Clients Leases 3 11 DHCP Relay Most people will use the ADSL Ethernet s built in DHCP server If however you have asked your service provider to perform the DHCP server function for your home or small office network as an added cost service you need to configure the ADSL Ethernet as a DHCP relay When a computer on your LAN requests an IP 57 address the ADSL Ethernet relays the request to your service
19. there is a connection to the DSL line Activating indicates that the modem is trying to sync up Mode ITU G Dmt G Lite or ANSI T1 413 61 The following transmission information is displayed Bit Rate Cell Rate SNR CRC BER Refresh CRC Counters Disable Automatic Refresh Upstream and downstream bit rates in kbps for the Interleaved and Fast channels The upstream and downstream ATM cell rate in cps cells per second for the Interleaved and Fast channels The total includes all active idle and discarded cells and the active cell count is shown in brackets Signal to Noise Ratio The average upstream and downstream ratios in dB rounded to the nearest 0 5dB Cyclic Redundancy Check Includes Total CRC errors after the modem becomes connected and the time in the connected state in seconds Total CRC errors in the last 15 minute period Total CRC errors during the last 24 hour period Bit Error Rate Downstream error rate Updates the CRC display Turns off automatic updating of the page 62 Hayes ADSL Ethernet User s G uide The fields displayed in the Connections Status section depend on the connection type The example below shows information for a PPPoE connection Similar information is displayed for 1483 Bridged and Routed connections Index ATM VC ATM OAM State 7 Prha Connections Status Primary es
20. to System Preferences N etwork Click the Configure button and then the Renew DH CP Lease button If you are using a Windows computer perform a Release Renew operation For Windows 2000 XP From the desktop click Start All Programs Accessories Command Prompt Then type ipconfig all and press Enter In the subsequent dialog box make sure the NIC adapter is highlighted in the dropdown list click Renew and then click Release Then type 10 0 0 2 into your browser s address bar and the Login page should display 84 Hayes ADSL Ethernet User s G uide For Windows 95 98 Me From the desktop click Start Run type winipcfg and click OK In the subsequent dialog box make sure the NIC adapter is highlighted in the list click Renew and then click Release Then type 10 0 02 into your browser s address bar and the Login page should display Why do I hear static or noise when I m using my telephone If that phone does not have its own filter you may hear static or high pitched noise if you make a phone call while your ADSL modem is on filter also prevents a phone from interfering with or dropping your DSL connection I accidentally unplugged the USB cable while using my modem This resulted in a general protection fault GPF error message What should I do You must plug the modem back in and restart your computer to rectify this problem 85 Appendix Regulatory Information U S FCC Part 68 Statement
21. work use the settings for the company that provides local telephone service in your area Refer to page 13 for more detailed installation instructions on entering the settings USA Service Providers VPI VCI Protocol Encap sulation AllTel 1 0 35 PPPoE LLC AllTel 2 0 35 1483 Bridged IP LLC August net 1 0 35 1483 Bridged IP LLC August net 2 8 35 1483 Bridged IP LLC BellSouth 8 35 PPPoE LLC CenturyTel 1 8 35 PPPoE LLC CenturyTel 2 8 35 1483 Bridged IP LLC Covad 0 35 PPPoE LLC Earthlink 1 0 35 PPPoE LLC Earthlink 2 8 35 PPPoE LLC GWI 0 35 1483 Bridged IP LLC Qwest 1 0 32 PPPoA LLC Qwest 2 0 32 PPPoA VC SBC 1 0 35 PPPoE LLC SBC 2 0 35 1483 Bridged IP LLC SBC 3 8 35 1483 Bridged IP LLC Sprint 1 0 35 PPPoA LLC Sprint 2 8 35 PPPoE LLC Verizon 1 0 35 PPPoE LLC Verizon 2 0 35 1483 Bridged IP LLC Service Provider N ot Shown 0 35 PPPoE LLC If the settings for Service Provider N ot Shown do not work try the settings for the company that provides local phone service in your area 74 Hayes ADSL Ethernet User s G uide Service Providers outside USA Protocol Encap sulation Belgium ADSL Office 8 35 1483 Routed IP LLC Belgium Turboline 8 35 PPPoA LLC Denmark Cybercity Tiscali 0 35 VC
22. 0 IFCONFIG_0 dhepclient Reboot with this command sbin shutdown t now For Debian Add this line to the file etc network interfaces iface 0 inet dhcp Reboot with this command sbin shutdown r now Now return to Establishing Communication on page 7 81 Appendix Troubleshooting O ur Technical Support staff is ready to help you with any questions you may have about your ADSL modem or Internet connection options You may however find an easy solution to your problem by referring to these troubleshooting tips You should also refer to the Frequently Asked Q uestions FAQ 5 on the CD click on Customer Support and visit our website for the latest tips www hayesmicro com I installed the software and connected the H ayes ADSL modem to my phone line but I cannot connect to the Internet On the Login page of your Configuration Manager type your User ID and Password On the Basic Setup page click the Advanced Setup button W and on the Advanced Setup page click the ADSL Status button to open the ADSL Status page ADSL Status a Taal d 207 fective CPS Bow PITT Dp Graa oe Hios CEY TT 139900 Ci nmm 151 PES 82 Hayes ADSL Ethernet User s G uide If the State box at the top of the page says showtime make sure that RJ 11 phone cord is firmly plugged into t
23. 1 4 If You Need Help Hayes has many Technical Support services available to its customers Windows users Please see the Customer Support portion of the CD for contact information You may also want to refer to the Frequently Asked Questions on the CD Macintosh and Linux Users You will find Customer Support information and Documentation in Adobe PDF format in the appropriately named folders in the CD s directory The CD also has more detailed information about installing your ADSL Ethernet configuring it for a number of common applications and using it From time to time Hayes may telease improved firmware This is also available at www hayesmicro com along with upgrade instructions We recommend that you check this site periodically for updates 15 Online Gaming 2 1 Dol Need To Do Anything There are three cases where you need to set up your modem in order to play online games If you are using your computer to play a peer to peer or head to head game over the Internet you always have to set up the modem unless you linked up to your partner by going to a web site peer to peer game 15 a game where two players are competing directly against one another Popular peer to peer games include Age of Empires Command and Conquer Dark Reign 2 and Unreal Tournament If you are unsure whether your game is a peer to peer game check the game instructions f you are using your computer to play a m
24. ADSL Ethemet Modem U SER S GUIDE Hayes This document contains proprietary information protected by copyright and this Manual and all the accompanying hardware software and documentation are copyrighted No part of this document may be photocopied or reproduced by mechanical electronic or other means in any form The manufacturer does not warrant that the hardware will work properly in all environments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a particular purpose of the software or documentation The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or organization of the revision or change All brand and product names are the trademarks of their respective owners Copyright 2004 All rights reserved Contents 1 INSTALLATION INSTRUCTIONS eee eene nnn nun nu nnn 1 1 1 IMPORTANT BEFORE YOU BEGIN 040 1 1 2 PACKAGE CONTENTS rh S irte eve ci ota pe pt n TUR 1 1 3 QUICK START 4 eene 3 Step 1 Installing the Software 3 Step 2 Installing the 4 Step 3 Configuring Internet
25. Configuration Manager on the Advanced Setup page click the Firmware Update button Important When you open the Firmware Update page the modem driver shuts down in order to free sufficient resources to upload new firmware Therefore if you decide not to complete the process you must reboot the modem in order for it to resume normal operation Firmware Update HALE onal Bde Efe To ibh fread delet the freee bree io the modern Gree Eg Pree ugioaded iw medee icum inne rnm L File to upload Binary file downloaded from the Hayes web site If the update consists of more than one file follow the directions in the readme file included with the firmware as to which file to upload first Browse Displays your computer s file directory where you select the update file Send Uploads the binary file to the modem s flash memory When the update completed successfully message appeats click Reboot 71 5 4 Reset to Default Caution This option also resets the login password and the LAN IP address of the modem to the default value On the Advanced Setup page click the Reset to Default button to restore the modem to the factory defaults At the Are you sure you want to reset the configuration to the factory defaults message click OK A system message confirms the reset and prompts you to reboot the
26. DSL connection 64 Hayes ADSL Ethernet User s G uide Cell HEC Frame HEC Monitor Interval Monitor Count Training Count The number of downstream cells for the Interleaved and Fast path channels that had Header Error Control HEC errors during the last monitor period A cell is a subset of a frame packet The number of downstream frames for the Interleaved and Fast path channels that had Header Error Control errors during the last monitor period An Ethernet frame packet carries ATM cells The number of downstream frames for the Interleaved and Fast path channels that had CRC Cyclic Redundancy Check errors during the last monitor period The number of downstream frames for the Interleaved and Fast path channels that had PEC Forward Error Correction errors during the last monitor period The number of seconds in the monitor period The number of monitor periods that have elapsed since the modem became connected The number of times the modem has lost and re established the connection to the provider since it was powered on Under DHCP Clients Leases this information is displayed Host Name MAC Address IP Address Client PC s name MAC addtess of the client IP address assigned to the client PC 65 4 3 Processes The Processes page of your Configuration Manager provides a snapshot of th
27. Settings and select Connect 2 Click the Advanced Setup button W at the top of your Configuration Manager s Basic Setup page 3 On the Advanced Setup page click the DNS amp DHCP Server button The DNS amp DHCP Server page appears 17 4 Before you choose IP address you need know the MAC Media Access Control address of your computer or gaming system If you are using a computer to play an online game If you know the name of your computer or if you have only one computer connected you can find the MAC address under DHCP Clients Leases at the bottom of the DNS amp DHCP Server page To find the MAC address if you don t know the name of your computer or if you have more than one computer connected follow these steps to the computer you want to use for gaming D Click the Start button and select Run C In the Run dialog box type command and click OK to open the Command or MS DOS window d In the Command Prompt or MS DOS window after gt or CAWINDOWS type ipconfig leave a space then type all It should look like this ipconfig 11 Press Enter The MAC address is displayed as the 12 digit Physical Address or Intemet Adapter address 18 Hayes ADSL Ethernet User s G uide If you are using Xbox to play online game a You can find the MAC address on the Xbox Dashboard in the lower right corner of the N etwork Settings menu You will see so
28. additional connection select another number See page 33 When you finish click Update then Save Configuration 3 1 3 1483 Bridged with Static IP If you selected this protocol on the Basic Setup page of your Configuration Manager these fields appear Make the following entries Enable Lets you enable or disable the connection VPI Supplied by your service provider VCI Supplied by your service provider Encapsulation LLC or VC Supplied by your service provider See page 31 IP Address The modem s static IP address specified by your setvice provider Gateway The gateway s WAN IP addtess specified by your setvice provider MAC Address modem s MAC address display only 35 Traffic Profile The index number 0 7 of a previously configured profile defining the Quality of Service See page 54 WAN IP Filter The index number 0 7 of a previously configured WAN IP Filter See page 42 Default Route Selected is the default for Virtual Circuit 0 See page 33 RIP Mode Routing Information Protocol Mode See page 33 Virtual Circuit Accept the default which is 0 or if you are configuring an additional connection select another number See page 33 3 1 4 1483 Routed with Static IP Connection If you selected 1483 Routed w Static IP in the Basic Setup pages the following fields appear Make these entries E
29. ave you these settings it will make installation a little faster and easier but don t worry if you don t have them We ll tell you how to figure them out If Your Service Provider Gave You Protocol VPI VCI and Encapsulation Settings 1 If you have this information Protocol VPI VCI and Encapsulation select the correct Protocol from the list The screen may change slightly depending on the protocol you select Enter the VPI VCI and Encapsulation in the appropriate boxes If you selected PPPOE as your Protocol your provider may also have given you a Service Name If so enter it in appropriate box This information is optional If you selected PPPoE or PPPOA as your Protocol your provider should have given you a UserID or User Name usually your email address or the characters preceding the sign in your email address and a Password These are NOT the User ID and Password that you used to get into the Basic Setup menu If you cannot remember or cannot find your User ID and Password call your service provider and say that you have misplaced your user name and password Then enter them as well This information is required only with PPPoE and PPPoA protocols 5 Ifyou selected 1483 Bridged with Static IP or 1483 Routed with Static IP as your Protocol your provider should have given you two series of numbers for the IP Address and Gateway Enter these numbers in the appropriate boxes 6 Leave the V
30. cified connection into data loopback mode all data packets received on that connection will be looped back to the setvice providet for testing Connection Loopback sg 59 Make these entries Virtual Circuit An index number 0 7 representing a previously configured virtual circuit VPI Virtual Path Identifier Display only VCI Virtual Circuit Identifier Display only Apply Loopback Makes the loopback configuration active 3 14 NTP Server The NTP Server page of your Configuration Manager lets you enter the address of an NTP Network Time Protocol server from which the modem can get the official current time The ADSL Ethernet has a built in client program that sends periodic Network Time Protocol NTP requests to a server obtains server time stamps and uses them to adjust the network clocks For a list of free servers worldwide check this web site www ntp servers com uk world time server html For a list of US servers go to this site e http t nist gov timefreq setvice time setvets html Be sure to select a server in your time zone 60 Hayes ADSL Ethernet User s G uide Status Monitoring 4 1 ADSL Status The ADSL Status page of your Configuration Manager provides information on the ADSL link and the connections that are configured The two data fields in the top section are as follows State Showtime indicates that
31. d to the ISP s gateway via the DSL line Version 2 shares the route via a multicast packet to the LAN and WAN Distribute Static Routes If selected shares the static route information as well as the dynamic routes that are normally shared via RIP Under Static Route make these entries Index A number 1 20 to identify the route Enable Makes the route active or inactive IP Address The gateway IP address to be used for the route Specify the netmask by appending xx to the address for example 24 52 Hayes ADSL Ethernet User s G uide To configure a default route enter an address of 0 0 0 0 24 for example IP Type of The options Service e All Normal minimum cost e Reliable maximum reliability Throughput maximum throughput Min Minimum delay Virtual Circuit number 0 7 This field lets you tie the route to a specific virtual circuit 3 8 Services The Services page of your Configuration Manager lets you enable ot disable the vatious servets and applications running on the ADSL Ethernet N ote Use the individual service pages to configure the DNS amp DHCP Server the DHCP Relay the static IP routes Route Configuration page and the Firewall WAN IP Filter page Make these selections Enable Turns a setvice on Disable Turns a setvice off 53 Click Update then Save Configu
32. dv ea 72 5 5 REBOOT SYSTEM TINAA adaiTe 72 50 gt PILE UPLOAD oriant a a redes 72 Bid SOG OUT wisi PE 73 5 8 DIAGNOSTIC INEO ace 73 APPENDIX A DSL INTERNET SETTINGS TABLES annua ununi 74 APPENDIX B FRONT PANEL DESCRIPTION 1 enun uuu uuu 76 APPENDIX LOCATING MAC ADDRESS 77 APPENDIX D MACINTOSH AND LINUX UsERs CONFIGURING TCP IP SETTINGS sdauwadavevuatuunssucaencevuavausetessacs 79 Macintosh TCP IP Settings 79 Linux Network Settings 80 APPENDIX E TROUBLESHOOTING 82 APPENDIX REGULATORY NFORMATION 86 ii Hayes ADSL Due User s Guide Installation Instructions 1 1 Important Before You Begin Before you install your ADSL modem you must have DSL service enabled on your telephone line To do this you need to sign up with a DSL service provider 1 2 Package Contents Check that your package includes the items shown Baltware CD Pp Phone Gord Ethernet Cable The CD contains the installation software documentation warranty and Customer Support information If anything is missin
33. e correct Windows users Go to Start Settings Network and Dial up Connections Right click Local Area Connection select Properties highlight your NIC card s TCP IP entry and click Properties 83 If you are using DHCP dynamic addressing the Windows TCP IP Properties dialog box that displays make sure that Obtain an IP address automatically and Obtain a DNS server address automatically are selected All other fields should be blank If you are using a static IP address In the Windows TCP IP Properties dialog box that displays both the Default Gateway IP address and the DNS server IP address must match the LAN IP address of the modem Macintosh users TCP IP instructions are on page 79 Linux users TCP IP instructions are on page 80 You have entered the proper Protocol VPI VCI and Encapsulation Mode settings for your DSL service provider Refer to the tables beginning on page 74 You have typed your DSL Username and Password correctly Your service provider s DSL connection is functioning properly by placing a call to customer support I type http 10 0 0 2 into my Web browser s address bar but the modem s Login page won t open so I can t communicate with the modem If you are using a Macintosh or Linux computer your Internet settings may need adjustment turn to Appendix D on page 79 for instructions If you are using Mac OS X 10 3 and above renew your IP address Go
34. e processes that are running on the modem This information is used for Tech Support 66 Hayes ADSL Ethernet User s G uide 4 4 Memory Usage The Memory Usage page of your Configuration Manager shows the memory currently being used by the modem 4 5 ADSL Connection Monitor The ADSL Connection Monitor page of your Configuration Manager displays information about the modem s connection 2 24 bears In the Configuration box you modify the system file as indicated 67 Monitor period Enable CRC History CRC Monitor Period 1 CRC Monitor Period 2 Sets the Monitor Interval shown on the System Status pace The default is 60 seconds Type a new value in seconds 1 Displays error counts in the CRC History box below 0 the default Disables error count display Sets the first sample period for the CRC error count displayed in the box below The default is 15 minutes Type a new value in minutes The second sample period for the CRC error count displayed in the box below The default is 24 hours Type a new value in hours Click Update to refresh the display The CRC History box displays the errors of each 15 minute period for the past 1500 minutes You can adjust the 15 minute period in the CRC Monitor Period 1 field described above N ote a maximum of 100 intervals are recorded and the 1500 minutes value is therefore dependent on the interval time u
35. ed by your service provider Encapsulation LLC or VC Supplied by your service provider Encapsulation refers to the way information is packaged and sent over a network IP Address If selected lets you open up one computer on Passthrough the LAN to all traffic to create what is called a DMZ This allows you to participate in a teleconference for example or play games over the Internet 31 Address Passthrough Host MAC User ID Password Service N ame Authentication Inactivity Disconnect Timer Keep Alive Timer Traffic Profile WAN IP Filter MAC address of the passthrough computer The digit pairs must be separated by colons for example 00 01 03 24 F0 B6 For instructions on locating a MAC address see Appendix C on page 77 Supplied by your service provider Supplied by your service provider Supplied by your service provider Not required for PPPoA connections The method of verifying a user name and password The choices are PAP Password Authentication Protocol the most basic form of unencrypted authentication CHAP Challenge Handshake Authentication Protocol which periodically verifies an individual s identity using a 3 way handshake None or Auto the default which uses either PAP or CHAP depending on the method used by your provider The period of inactivity on the line after which the PPP connection will be terminated never the default 1 minute
36. ent or operations which could affect the operation of this equipment If this occurs the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service There are no user serviceable components within this equipment See Warranty flyer for repair or warranty information It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or of such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Telephone facsimile machines manufactured on and after December 20 1992 must clearly mark such identifying information on each transmitted message Facsimile modem boards manufactured on and after December 13 1995 must comply with the requirements of this section This equipment cannot be used on public coin phone service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact your state public utility commis public serv
37. er for example www hayesmicro com to the numerical IP addresses that are used for Internet routing When you type a domain name into your browser your PC sends a request to a DNS server to find the equivalent numerical address The ADSL Ethernet serves as the DNS proxy for computers attached to your LAN It forwards requests to your service provider s DNS server Typically you should not need or want to change your DNS settings unless instructed by your service provider The DNS amp DHCP Server page of your Configuration Manager also supports 10 static DHCP address mappings The ADSL Ethernet will always assign the same IP addresses to the MAC addresses listed in the lower half of the page A LAN machine must have a static address in order for an Internet WAN filter tule to apply 55 MAC Bddeeus Make the following entries Domain Name user friendly name for the ADSL Ethernet When you assign a name here computers on your LAN can access the modem s DNS proxy server using this name instead of its IP address Derive Primary If this check box is selected the DNS server DNS can be automatically assigned by the ISP Domain Name Address of your service providers DNS Server 1 setvet Domain Name Address of alternate DNS server to use in Server 2 case DNS Server 1 is out of service or heavily congested 56 Hayes ADSL Ethernet User s G uide Range Start The first address in
38. es the protection provided by the ADSL Ethernet s firewall We therefore recommend that a DMZ be used only when necessary and that you turn it off when you are not playing a game and back on when you want to play See Turning the Filter On and Off page 27 22 Hayes ADSL Ethernet User s G uide Ports If you selected a game from the Protocol list or designated your computer as a DMZ you do not have to enter anything here If you are playing another peer to peer or multiplayer game your game instructions should tell you what ports to enter here To enter a number you must enter tcp or udp in the Protocol box You can specify a single port number for example 2400 a range of port numbers like 2400 2500 which would be 2400 2401 2402 etc up to 2500 a list for example 2400 8026 8260 or a combination of range and list for example 2400 30000 34000 8260 The highest port number supported is 65535 4 Click Update and then Save Configuration 5 Now you need to assign the filter to your Internet connection Go to Assigning the Filter on page 23 2 4 Setting Up a Firewall Filter for Xbox Live 1 Click the Advanced Setup button at the top of the ADSL 2 Ethernet s Configuration Manager page On the Advanced Setup page click WAN IP Filter to display the WAN IP Filter page the top of the page with a sample filter rule is shown below WAH TP Filter 23 3 Make the following entries
39. et User s G uide D the modem searches for a match go to the ADSL Status page Under Connections Status the State field indicates the search progress C When the State field displays Connected click the Advanced Setup button W d On the Advanced Setup page click the Save Configuration button to save your provider s Internet settings and your configuration edits to permanent memory Every time the modem reboots it reconnects to the Internet automatically using the new settings It does not do a new search unless you change the configuration again 3 1 7 AutoBridge If you selected AutoBridge in the Basic Setup pages the following fields appear You can make these entries Enable Lets you enable or disable the connection The default is Enabled AutoSearch VCs Displays the eight most commonly used VPI and VCI settings MAC Address The modem s MAC address display only 41 Traffic Profile The index number 0 7 of a previously configured profile defining the Quality of Service See page 54 WAN IP Filter The index number 0 7 of a previously configured WAN IP filter See page 42 Default Route Selected is the default The Default Route controls which connection will be used for default IP gateway routing Only one connection can have this option selected RIP Mode Routing Information Protocol Mode See page 33 Virtual Circuit An index number 0 7 See the definition on page 33 Whe
40. g or damaged contact H ayes Customer Support or your retailer or distributor In addition you may have DSL line filters certain units only adapter to adapt the RJ 11 phone cord to a different phone jack certain units only You Will Also Need A Windows 98SE 2000 Me XP computer equipped with a Network Interface Card NIC An ADSL enabled telephone wall jack to plug the ADSL modem into 2 Hayes ADSL Ethernet User s Guide 1 3 Quick Start Instructions Installing the ADSL Ethernet involves four steps Installing the Software Installing the Hardware Configuring Intemet Explorer and Establishing Communication Step 1 Installing the Software Windows 98SE Me 2000 and XP Users You must install the software BEFORE connecting the hardware Macintosh and Linux Users You do not need to run the CD software Skip to Step 2 Installing the Hardware 1 Yourcomputer must be on Insert the supplied CD into your computer The CD should start automatically and the Select Language screen should appear If the CD does not start automatically on the desktop click the Start button click Run and then type setup exe where D is the letter of your CD ROM drive 2 At the Select Language screen make your selection Then the ADSL Modems menu is displayed 3 Click the ADSL Modem Installation Wizard button 4 At the next screen select ADSL Ethemet The software installati
41. he wall jack and the ADSL port on the back of the modem The RJ 11 phone cord is connected to DSL enabled phone jack You cannot use a standard telephone jack for DSL service unless your service provider has activated it for DSL Your RJ 11 phone cord is not defective Replace the phone cord with a known good one e Your Ethernet connection is okay Check that the LAN front panel light is lit This will confirm that the connection is good You have installed phone filters on all the phones and fax machines using the same DSL line as the modem These devices can produce noise and interfere with your DSL connection You did not inadvertently change your modem s DSL configuration values If you think this may be the case using a paper clip press the RESET button on the modem s back panel While holding in this button count to five and then release the button The front panel LIN K light will turn off and then turn on again You are now guaranteed that all system settings are restored to the unit s factory defaults Note If you have changed your Protocol VPI VCI or Encapsulation settings since purchasing the modem you need to re enter this information refer to page 9 if you need help If the State box at the top of the ADSL Status page says showtime but the State field under Connection Status at the bottom of the page does not say Connected make sure that e Your computer s TCP IP properties ar
42. ice commission or corporation commission for more information U S FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency and if not installed and used in accordance with the instructions may cause harmful interference to radio communications ion However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 86 Hayes ADSL Ethernet User s G uide Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe respecte toutes les exigences du R glement sur le
43. iguration Manager 2 Onthe Advanced Setup page click the WAN IP Filter button to display the WAN IP Filter page 3 Make the following entries Index Select a number 1 7 to identify this filter default is 0 which is your normal filter 21 Enable Use Address Passthrough LAN IP Address WAN IP Address Protocol Network Address Translation Select this check box Select the first check box Do not select this check box Enter the IP address that you specified on the DNS amp DHCP Server If you only want to let certain people have access to your computer you can do this by entering their computers WAN IP Internet addresses here Each computer that you would like to give access to should be entered on a separate line along with the other information LAN IP Address Protocol and Ports from the first line If you are playing Dark Reign 2 Delta Force 1 or 2 Diablo Half Life Quake or Quake on your computer select your game from the list Otherwise if you have obtained your protocol udp or tcp and port number s from your game instructions select the protocol from the list If you do not know your protocol or port number s you need to set up your computer as a DMZ Demilitarized Zone by selecting all from the Protocol list This will open up all ports on the computer to all communication over the Internet Waming Setting up a DMZ remov
44. iguration Manager There is a WAN Settings page for each of the Internet protocols on the Protocol list The protocol and settings that appear when you click WAN Settings depend on the protocol you selected in Basic Setup If you selected PPPOE or PPPOA to Section 3 11 PPP Connections on page 21 If you selected 1483 Bridged w DH CP to Section 3 12 1483 Bridged Mode with DHCP on page 34 If you selected 1483 Bridged w Static IP to Section 3 13 1483 Bridged with Static IP on page 35 If you selected 1483 Routed w Static IP to Section 3 14 1483 Bridged with Routed IP on page 36 If you selected 1483 Bridged Pure Bridge Mode go to Section 3 15 1483 Bridged Pure Bridge Mode on page 38 If you selected AutoPPP go to Section 3 16 AutoPPP on page 39 If you selected AutoBridge go to Section 3 1 7 AutoBridge on page 41 The WAN Settings pages also let you configure one or more additional Virtual Circuits for specific purposes such as gaming or video conferencing but only if your ISP supports more than one type of connection See the Wan IP Filter section on page 42 30 Hayes ADSL Ethernet User s G uide 3 1 1 PPP Connections The following fields appear if you selected PPPoE or PPPoA on the Basic Setup page of your Configuration Manager Make the following entries Enable Lets you enable or disable the connection VPI Supplied by your service provider Suppli
45. ilter for PlayStation 2 1 Click the Advanced Setup button at the top of the ADSL Ethernet s Configuration Manager page 2 the Advanced Setup page click WAN IP Filter to display the WAN IP Filter page the top of the page with a sample filter rule is shown below Eloi NNNM i LL 1 102 Index NAT Enable Use Address Passthrough LAN IP Address WAN IP Address Protocol Ports WAH Filter An index number 1 7 to identify this filter configuration Select this check box Select this check box Do not select Enter the IP address for the PlayStation 2 that you specified on the DNS amp DHCP Server page Not required Select tcp Type the port number s specified in your game instructions 3 Click Update and then Save Configuration 25 4 Now you need to assign the filter to your Intemet connection Follow the instructions below 2 6 Assigning the Filter to Your Internet Connection Note If you have third party firewall software such as the Windows XP firewall installed on your computer you may need to deactivate it before setting up a filter Otherwise your computer may block the ports you want to open The final step in setting up the ADSL Ethernet is to open up ports for gaming by assigning the filter Follow these steps 1 2 26 Click the Advanced Setup button W at the top of the WAN IP Filter page On the Advanced Setup page
46. irtual Circuit box at 0 7 Click Update then Save Configuration Go to your Web browser i c Internet Explorer or Netscape Navigator and try to connect to a familiar Web address 9 Ifyou connect successfully your installation is complete and you re ready to browse the web If you do not connect successfully consult Appendix E Troubleshooting If and when you want to use your modem for online gaming continue on page 16 If You DO NOT Have Protocol VPI VCI and Encapsulation Settings from your Service Provider If you do not have the settings from your service provider you can use the AutoConfiguration feature instructions below This should work for most but not all users If it doesn t work for you we ll tell you how to find and enter your settings manually Using AutoConfiguration When you select the AutoPPP or AutoBridge option on the Protocol list the ADSL Ethernet searches its connection with the DSL setvice provider to test the more popular Internet settings VPI VCI and Encapsulation 10 Hayes ADSL Ethernet User s G uide For most users the modem should take five minutes or less to test its settings for a possible match with your provider s settings 1 Ifyour provider has given you a User ID and Password select AutoPPP the Basic Setup default Otherwise select AutoBridge and go to Step 2 on page 12 When you select AutoPPP from the Protocol list this page appears D Make the follo
47. ktop that looks like this fX Heyer ADSL Click the icon to display the Hayes ADSL login page If you do not have an icon on your desktop like the one shown above open your Web browser type http 10 0 0 2 and press Enter or Retum to display the login page If the login page doesn t display perform the following in this order Recheck all connections restart the modem and computer and reset the modem by inserting a paper clip into the Reset pinhole and holding for five seconds In this manual we use the name Configuration Manager to refer to the software reached by way of the Hayes icon or by typing http 10 0 0 2 into your browser 2 To log in type the following user ID and password in lower case letters User ID admin Password hayesadsl the 1 in hayesadsl is a lowercase L not the number Hayes ADSL Len 1 ee Note This User ID and Passwotd ate different from the ones yout service provider may have given you They provide an added level of security that protects your modem s settings This ID and password can be changed later if you prefer to choose them yourself 3 Click Enter 8 Hayes ADSL Ethernet User s Guide 4 The Basic Setup page displays Bese ea See eee W You need to fill in at least four of these boxes Protocol VPI VCI and Encapsulation If your service provider g
48. ll identify this filter configuration To associate a filter with an Internet connection use the WAN IP Filter ficld on the WAN Settings pace Network Address Translation If this check box is selected the modem uses its WAN IP address as the source address for outgoing packets NAT must be enabled if you are using private IP addresses on the LAN NAT is enabled by default If it is disabled computers on the LAN must have public IP addresses If this check box is selected the rule is enabled If selected lets you open up one computer on the LAN to all traffic allowed by the filter rule This allows teleconferencing or game playing ovet the Internet for example Required if NAT is enabled If NAT is not enabled and this field is left blank the ADSL Ethernet does not use the destination address Optional If blank the ADSL Ethernet does not use the source address when it matches packets against the filter rule If an address or subnet specification for example 202 68 84 0 24 is entered the ADSL Ethernet uses the 202 68 84 network part of the address to filter packets Lets you select tcp udp all or a tcp udp application 44 Hayes ADSL Ethernet User s G uide If you select udp or tcp you must specify port numbers in the Ports field If you select an application the modem automatically enters the port number s into the rule If you set up a rule to use all make sure it is the last rule in the filter list
49. mat riel brouilleur du Canada Industry Canada CS03 Statement Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of concern The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority
50. mething like MAC 0050F24ADC29 but your address will be different b You will also need to assign an IP address now To do this on the Xbox N etwork Settings menu select IP Addresses C On the IP Addresses screen enter the following Configuration Manual IP Address 10 0 0 25 Subnet Mask 255 255 255 0 Gateway 10 0 0 2 Press B to go back to the Network Settings menu On the N etwork Settings menu select DN S Sservers f the DNS Servers screen enter the following Configuration Manual Primary DNS 10 0 0 2 Altemate DNS 10 0 0 2 0 Press twice to return to the main menu If you are using PlayStation 2 to play an online game To find the MAC address of the PlayStation 2 follow these steps Insert your Network Access Disc into the PlayStation On the main menu select ISP Setup then I have an ISP then Automatic Configuration C On the Select an Intemet service provider menu select Other 19 d On the Connection Test menu select Advanced The MAC address is displayed on the Advanced Broadband Settings screen Now to configure the Playstation 2 s network settings on the main menu select ISP Setup again If a message displays press X to disconnect from the Internet f On the Edit Network Setting menu select New N etwork Setting Q On the Connect to the Intemet menu select Local Area Network h the Local Area N etwork Setup menu select Automatic Configuration i the
51. modem 5 5 Reboot System On the Advanced Setup page of your Configuration Manager select the Reboot System button to reset the modem The following message appears Li Fuels The daban ipd in the rodar n eps han bene ded li how the confini im baka nct Click OK to continue 5 6 File Upload The File Upload option is for Technical Support use 72 Hayes ADSL Ethernet User s G uide 5 7 Logout To log out of the Configuration Manager click the Advanced Setup button and then Logout Type your User ID and Password then click Enter 5 8 Diagnostc Info Click the Diagnostic Info button on the Advanced Setup page of yout Configuration Manager to display comprehensive information on the modem This information may be useful to our Technical Support staff in troubleshooting your modem 73 Appendix DSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the settings necessary to connect to the Internet Many DSL providers use different settings depending on the region in which they are operating which is why there may be more than one setting for your service provider Note to USA customers If your DSL service provider is not shown below first use the settings for Service Provider N ot Shown at the bottom of the table If those settings don t
52. n on your desktop will not work you will have to type the IP address into your browser If you forget the IP address you ve entered on this page you can retrieve it with the ipconfig command For example C WINDOWS gt ipconfig Modems subnet mask defined by you Auto default 100BaseT Full Duplex 100BaseT H alf Duplex 10BaseT Full Duplex 10BaseT H alf Duplex Auto automatically selects the LAN transmission speed by sensing the computer s network interface card 46 Hayes ADSL Ethernet User s G uide RIP Mode Routing Information Protocol Mode See page 33 Click Update and then Save Configuration 3 4 LAN IP Filter The Lan IP Filter page of your Configuration Manager lets you define a set of rules for restricting access from the Local Area Network to the WAN Typical uses for a LAN filter are to implement a corporate firewall to prevent certain computers from being able to access the Internet or to set parental controls by denying a particular WAN IP address to the specified LAN address For example let s say you are a parent who wants to prevent your child from viewing a certain web site You will select the Enable check box type the address of the objectionable web site in the WAN IP Address field see instructions below type the address of the child s computer in the LAN IP Address field select tcp from the Protocol list and type 80 in the Ports field as illustrated below The LAN IP Filte
53. n you finish the configuration follow these steps a Click Update The modem begins a new search of its connection with your DSL provider to find the provider s Internet settings As the modem searches for a match go to the ADSL Status page Under Connections Status the State field indicates the seatch progress When the State field displays Connected click the Advanced Setup button W On the Advanced Setup page click the Save Configuration button to save your provider s Internet settings and your configuration edits to permanent memory Every time the modem reboots it reconnects to the Internet automatically using the new settings It does not do a new search unless you change the configuration again 3 2 WAN IP Filter The ADSL Ethernet has a built in firewall to protect your computer against Internet hackers A traditional firewall in a building prevents a fire in one room from spreading to another 42 Hayes ADSL Ethernet User s G uide room but allows water and electricity to travel through well insulated pipes in the wall to reach all parts of a building Similarly a computer firewall prevents unauthorized communication from gaining entry to your computer You can open certain safe communication ports to allow email communication for example but keep other ports sealed off from the outside world The WAN IP Internet Filter page lets you configure up to eight filters each with up to 10 rules for allowing
54. nable Lets you enable or disable the connection VPI Supplied by your service provider 36 Hayes ADSL Ethernet User s G uide Encapsulation IP Address Gateway MTU Traffic Profile WAN IP Filter Default Route RIP Mode Virtual Circuit Supplied by your service provider LLC or VC Supplied by your service provider See page 31 The modems static IP address specified by your service provider The gateway s WAN IP address specified by your service provider Maximum Transmission Unit Value in bytes of the largest packet to be sent Typically set to 1500 The index number 0 7 of a previously configured profile defining the Quality of Service See page 54 The index number 0 7 of a previously configured WAN IP filter See page 42 Selected is the default See page 33 Routing Information Protocol Mode for the WAN interface The options are disabled the default passive or active See page 33 Accept the default which is 0 or if you are configuring an additional connection select another number See page 33 When you finish click Update then Save Configuration 37 3 1 5 1483 Bridged Pure Bridge Mode Note Setting up the modem in Pure Bridged Mode disables the built in NAT and SPI firewalls If you selected this mode on the Basic Setup page of your Configuration Manager the following fields appear Make these entries
55. nect to the Internet In the Getting Ready dialog box click up my 6 Hayes ADSL Ethernet User s Guide connection manually and then click N ext In the Intemet Connection dialog box click Connect using a broadband connection that is always and click N ext Windows 98 Me 2000 users In the Intemet Connection Wizard dialog box select I want to set up my Intemet connection manually or I want to connect through a local area network LAN and click Next In the Setting up your Intemet connection dialog box change the selection to I connect through a local area network LAN and click N ext In the Local area network Intemet configuration dialog box uncheck the box Automatic discovery of proxy server Then click N ext A dialog box asks if you want to set up an email account Click No and then N ext When the configuration process is done you will see a Completing the Intemet Connection Wizard dialog box Windows 98 Me 2000 users Be sure to uncheck the box that says connect to the Internet immediately select this box Click Finish Windows XP users Close Control Panel Windows 98 Me 2000 users If Internet Explorer is open close it Continue with Step 4 Establishing Communication Step 4 Establishing Communication The final step in the installation is setting up your Internet connection l Windows users should have a Hayes icon on your des
56. odem generally transmits its default route s every 30 seconds Options ate disabled the default passive the modem receives but doesn t transmit or active the modem receives and transmits Accept the default which 15 0 or if you are configuring an additional connection select another number A Virtual Circuit is a path through the network to reach a destination the Internet or a Virtual Private Network for example When you finish click Update then Save Configuration 33 3 1 2 1483 Bridged with DHCP If you selected this protocol on the Basic Setup page of your Configuration Manager the following fields appear Make these entries Enable Lets you enable or disable the connection VPI Supplied by your service provider VCI Supplied by your service provider Encapsulation LLC or VC Supplied by your service provider See page 31 MAC Address modem s MAC address display only Traffic Profile index number 0 7 of a previously configured profile defining the Quality of Service See page 54 WAN IP Filter The index number 0 7 of a previously configured WAN IP Filter See page 42 Default Route Selected is the default for Virtual Circuit 0 See page 33 RIP Mode Routing Information Protocol Mode See page 33 34 Hayes ADSL Ethernet User s G uide Virtual Circuit Accept the default which is 0 or if you configuring an
57. oing Ethernet packet 50 Hayes ADSL Ethernet User s G uide Action Drop discards the packet Bridge passes the packet to the bridge normal operation Connection passes the packet directly to the WAN connection Click Update and then Save Configuration 3 7 Routing Configuration You can use the Routing Configuration page of your Configuration Manager to define specific routes for your LAN and Internet data Most users do not need to define IP routes On a typical small home or office LAN the existing routes picked up automatically by the ADSL Ethernet are the most appropriate path for your Internet traffic However you may need to define routes if your setup includes two ot more networks or subnets if you connect to two or more ISPs if you connect to a remote corporate LAN Without a route table a computer on an additional network or subnet is invisible to the ADSL Ethernet The route table acts as a map for the modem so that it can direct traffic to the correct location The Routing Configuration page lets you add up to 20 static IP routes 51 Click Update and Save Configuration after cach set of entries The active routes ate displayed at the bottom of the page FIF Venhar Under Dynamic Route Configuration make these entries RIP Version Version 1or Version 2 Routers transmit information to and from other routers RIP Version 1 broadcasts the route to other routers on the LAN an
58. on then proceeds automatically 5 When the process is complete you will be prompted to click Finish Now shut down your computer and install the modem hardware Step 2 Installing the Hardware Your computer should be shut down Rear panel ports Plug one end of the straight through Ethernet 10BaseT cable into the modem s ETHERNET port and plug the other end into your computer s Ethernet port Note You can also attach the ADSL Ethernet to an access point switch or network hub via its ETHERNET port and thus connect multiple computers f your hub has an uplink or daisy chain port you can use the supplied straight through Ethernet cable to connect the two f you are using a wireless access point you need a crossover Ethernet cable sold separately Throughout this manual when we refer to an Ethernet connection it should be understood that this connection may be to a computer wireless access point or hub 2 Plug the included power cube into a power strip or wall outlet and then into the modem s power PWR jack IMPORTANT Use only the power cube shipped with the modem Other power cubes may damage your hardware 4 Hayes ADSL Ethernet User s Guide PWR light should become steady on and the LINK light should blink once If the PWR light doesn t turn on make sure there is power at the wall outlet or power strip where you plugged in the power cube Tum the computer on Plug one
59. or E themet Make sure that the TCP IP tab is selected Find the 12 character Hardware Address E MAC address and make a note of it Click Save and close the N etwork pane Linux Systems 1 2 At the command prompt type ifconfig space Your MAC address is displayed as a 12 digit Hardware Address 78 Hayes ADSL Ethernet User s G uide Appendix D Macintosh and Linux Users Configuring TCP IP Settings If you are using a Macintosh computer or the Linux operating system you must ensure that your computer s network or TCP IP settings are configured correctly O therwise you will not be able to connect to the Internet If you are a Windows user you don t have to perform this task because Windows automatically configures your network settings LinuxUsers Turn to page 80 e Macintosh users Continue below Macintosh TCP IP Settings Depending on your Mac OS the directions to configure your Macintosh s network settings will differ For OS X follow the instructions below Otherwise go to page 80 For Mac OS X 1 From the Dock choose System Preferences and then N etwork to display the N etwork pane For OS X 3 you also have to click the Configure button 2 From the Location list box make sure Automatic is selected Under the Show drop down tab choose Built in themet 4 On the TCP IP tab make sure that Using DHCP is highlighted in the Configure list box Do not enter anything into the DHCP
60. or electrician as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Dedaration of Conformity The manufacturer declares under sole responsibility that this equipment is compliant to Directive 999 5 EC R amp TTE Directive via the following Directive Standard Test Report 73 23 EEC Low EN 60950 2000 Electrical safety Voltage IEC 60950 3 ed 1999 89 336 EEC EMC EN 55022 1998 EMC emissions EN 55024 1998 EMC immunity This product is CE Marked Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event Additional compliance information is located on the CD 2444 B 21325 62004
61. or the characters preceding the 4 sign in your email address and Password These are NOT the User ID and Password that you used to get into the Basic Setup menu If you cannot remember or cannot find yout User ID and Passwotd call your setvice provider and say that you have misplaced your user name and password Then enter them as well This information is only required with PPPoE and PPPoA protocols If your Service Provider uses 1483 Bridged IP or 1483 Routed IP you should have been given series of numbers for the IP Address and Gateway Enter these numbers in the appropriate boxes Leave the Virtual Circuit box at 0 Click Update then Save Configuration Go to your Web browser i c Internet Explorer or Netscape Navigator and try to connect to a familiar Web address If you connect successfully your installation is complete and you re ready to browse the web Hayes ADSL Ethernet User s G uide If you do not connect successfully continue with Step 10 below 10 Go back to the table on page 74 and enter the next most frequently used settings those labeled 2 if you just entered 1 or 3 if you just entered 2 on the modem s Basic Setup page and repeat Steps 2 9 above 11 If there are no more settings shown for your Service Provider access the User s Guide on the CD and consult Appendix Troubleshooting If and when you want to use your modem for online gaming continue on page 16
62. packets Destination IP address in the IP packet header If this field is empty the destination IP address is not used to filter the packets If you select udp or tcp you must specify a port or a range of ports in the Ports field If you select all the ADSL Ethernet matches packets from both udp and tcp The Ports field is disabled You can specify a single port number for example 80 or a range of port numbers separated by colons for example 80 100 Existing Type of Service Options are Normal Min minimum cost Reliable maximum reliability Throughput maximum throughput Min Minimum delay New Type of Service Options same as above Click Update and then Save Configuration 49 3 6 MAC Filter With a Pure Bridge connection only you can use the MAC Filter page of your Configuration Manager as a method of limiting Internet access This option lets you configure up to 20 source MAC address rules for filtering packets going out from the LAN To locate a MAC addtess see page 77 il el Ss i Make the following entries Discard Lets you set a default condition for Ethernet Unmatched packets frames that do not match any of the Frames rules in the table Packets can be either processed as normal or discarded Enable Lets you enable or disable a rule MAC address MAC address to be matched in the source address field of the outg
63. r fields are Enable Lets you enable or disable a rule WAN IP The address of the web site you want to restrict Address To translate a URL to a WAN IP address you 47 LAN IP Address Protocol Ports can ping the web site for example C WINDOWS gt ping www hayesmicto con or use one of the free DNS resolvers available ovet the Internet If you specify a LAN address it cannot receive data from the specified WAN IP Address If you select udp or tcp you must specify a port or a range of ports in the Ports field If you select all the ADSL Ethernet matches packets from both udp and tcp The Ports field 1s disabled You can specify a single port number for example 80 or a range of port numbers separated by colons for example 80 100 3 5 IP Remap Filter The IP Remap Filter page of your Configuration Manager controls the Type of Service field in an IP packet header Generally you use this page in conjunction with the Routing Configuration page see page 51 where you can specify a route based on the Type r E Jeg Ea ji e 0 Make the following entries Enable Enables or disables a Type of Service change 48 Hayes ADSL Ethernet User s G uide Src Address Dst IP Address Protocol Ports ToS New ToS Originating IP address in the IP packet header If this field is empty the source IP address is not used to filter the
64. rated by colons 39 Passthrough Host MAC User ID Password Inactivity Disconnect Timer Keep Alive Timer Traffic Profile WAN IP Filter Default Route RIP Mode Virtual Circuit for example 00 01 03 24 F0 B6 For instructions on locating a MAC address see page 77 The name you entered and saved on the Basic Setup page is displayed The password you entered and saved on the Basic Setup page is displayed The period of inactivity on the line after which the connection will be terminated never the default 1 minute 5 minutes 20 minutes or 1hour The amount of time between automatic Are you still there exchanges between modem and service provider never never check 1 second 30 seconds default 10 minutes or 1 hour The index number 0 7 of a previously configured profile defining the Quality of Service See page 54 The index number 0 7 of a previously configured WAN IP filter See page 42 Selected is the default The Default Route controls which connection will be used for default IP gateway routing Only one connection can have this option selected Routing Information Protocol Mode See page 33 An index number 0 7 See the definition on page 33 When you finish the configuration follow these steps Click Update The modem begins a new search of its connection with your DSL provider to find the provider s Internet settings 40 Hayes ADSL Ethern
65. ration 3 9 Traffic Shaping Profile The Traffic Shaping Profile page of your Configuration Manager lets you specify data transmission rates for a Virtual Circuit Internet connection For example if your service provider uses Constant Bit Rate CBR to deliver video to you you may be asked to set your service to CBR to ensure that the proper bandwidth is available for your video stream Your service provider must support the type of service you select Make the following entries Index Profile number 0 7 This field lets you configure up to 8 traffic profiles that can be associated with a virtual circuit Service Cbr Constant Bit Rate highest Category priority rtVbr Real Time Variable Bit Rate nrtVbr Non Real Time Variable Bit Rate or ubr Unspecified Bit Rate lowest priority the default The category depends on the type of service you purchase Your service provider will give you the information for this field Peak Cell Rate Supplied by your service provider The default is 0 54 Hayes ADSL Ethernet User s G uide Sustainable Supplied by your service provider Valid Cell Rate with rtVbr and nrtVbr only The default is 0 Maximum Supplied by your service provider Valid Burst Size with rtVbr and nrtVbr only The default is 0 Click Update and then Save Configuration 3 10 DNS amp DHCP Server Domain Name Servers DNS map the user friendly domain names that you type into your web brows
66. sed To enable the display of CRC history you must set the Enable CRC History parameter to 1 68 Hayes ADSL Ethernet User s G uide Administration Administrative options in the Configuration Manager let you View the system log Set up a new password Update the modem s firmware Reset the modem to the defaults Reboot the modem Upload a file Log out 5 1 System Log The System Log page of your Configuration Manager displays a sliding window of the latest modem events Only the most recent events are visible Note Since there is no real time clock on the modem the date and time information displayed in the log file assumes that the time the system last booted was Jan 1 00 00 00 69 To view the file click the System Log button on the Advanced Setup page of your Configuration Manager 5 2 Password On the Advanced Setup page of your Configuration Manager click the Password button to change a password User ID The current user ID N ew password A password of your choice You can use any keyboard character except a semicolon or quotation mark Confirm The password entered above password 70 Hayes ADSL Ethernet User s G uide 5 3 Firmware Update The update file is available on the Hayes web site www hayesmicro com or www hayes co uk Before you start the update process access the web site and download the file to yout hard drive To access the Firmware Update page of your
67. the modem manually unbend a paper clip and insert one end into the RESET pinhole on the rear panel to depress a pushbutton switch Hold for five seconds 76 Hayes ADSL Ethernet User s G uide Appendix Locating MAC Address You need a computer s MAC Media Access Control address to e requesta static IP address from the modem s DHCP server in order to set up a firewall filter e configure a MAC filter for a Pure Bridge Connection Follow the instructions below to locate a MAC address You can also use these instructions to find the computer s IP address which is displayed in the same block of information as the MAC address Windows 98SE Me 2000 XP Open the MS DOS window 2 At the CA Windows prompt type ipomnfig space all or ipoonfig space all 3 window similar to the following appears Pond Ed dn ees 71 Your address is displayed as the 12 digit Physical Address or Intemet Adapter address Macintosh Systems For Mac OS 7 6 1 9 2 2 and Above but not OS X 1 2 From the Apple menu choose Apple System Profiler In the Apple System Profiler window click the N etwork Overview arrow and then the AppleT alk arrow Find the 12 character Hardware Address E MAC address and make a note of it For Mac OSX 1 2 4 From the Dock choose System Preferences and then Network The N etwork pane appears Under the Configure drop down tab choose Built in Ethemet
68. ultiplayer game and you want to host the game Popular multiplayer games include Half Life Diablo II Delta Force Hexen II Myth Quake II and Warcraft If you are playing an online game using Xbox Live or PlayStation 2 In all three cases you will need to Choose an IP address for gaming Open one or mote ports in the modem s built in firewall by setting up a filter so that the firewall doesn t block the other players Assign the filter to your Internet connection 16 Hayes ADSL Ethernet User s G uide 2 2 Choosing an Address for Gaming You need to make sure that the computer or gaming system you use for playing games always has the same IP address By default the ADSL Ethernet assigns addresses dynamically using Dynamic Host Configuration Protocol or DHCP to the devices on the local area network whenever they reboot and the addresses won t necessarily always be the same However the modem can be set up to assign the same address to your computer or gaming system evety time To ensure that your computer or gaming system always uses the same address follow the steps below If you using Xbox or PlayStation 2 connect the device to your modem with an Ethernet cable Since the ADSL Ethernet has only one Ethernet port if you are connected to your computer via Ethernet you will need a multi port hub to expand the available Ethernet ports On your TV screen locate N etwork
69. wing entries User ID Supplied by your service provider Typically this is the same as your email address or the characters preceding the sign in your email address Password Supplied by your service provider Virtual Circuit Accept the default which is 0 C Click the Update button to start searching 11 As the modem searches for a match click the ADSL Status button at the top of the page to go to the ADSL Status page Under Connections Status the State field indicates the search progress SE A When the State field displays Connected click the Advanced Setup button at the top of the page If the modem fails to find a match using the AutoPPP option see Step 2 below f On the Advanced Setup page click the Save Configuration button to save your provider s Internet settings to permanent memory If the modem found a match you ve finished You are now connected to the Internet 2 Ifthe modem didn t find a match using AutoPPP some users may be able to connect using the AutoBridge option even if they were given a User ID and Password use this option select AutoBridge from the Protocol list 12 Hayes ADSL Ethernet User s G uide D following field appears Virtual Circuit Accept the default which is 0 C Click Update and repeat Steps 1b 1d above When the modem connects you are read
70. y to explore the Intemet If and when you want to use your modem for online gaming continue on page 16 If neither AutoPPP nor AutoBridge tums up a match for your provider s settings follow the instructions below Locating and Entering DSL Settings Manually If AutoConfiguration Did Not Work The DSL Intemet Settings Tables beginning on page 74 show the settings for the most commonly encountered service providers in the US and many other countries If there is more than one setting for your service provider the most common is labeled 1 the next most common is labeled 2 and so on 1 Go to the table on page 74 and find your service provider on the list If you are in the US and your service provider is not on the list follow the instructions using the settings for Service Provider N ot Shown at the bottom of the table 2 the ADSL Ethernet s Basic Setup page shown on the next page select your Service Provider s most often used protocol labeled 1 in the DSL Internet Settings Tables from the list The screen may change slightly depending on the protocol you select 13 3 4 5 14 Now enter the corresponding VPI VCI and Encapsulation settings in the appropriate boxes If you selected PPPoE as your protocol leave the Service Name box empty If you selected either PPPoE or PPPOA as your Protocol your provider should have given you a UserID or User Name usually your email address

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