LifeSize Video Communications Systems Installation Guide
Contents
1. a Before inserting the batteries stretch each of the two straps across the outer battery slot closest to to the battery b Insert the two outer batteries negative end first against the spring and press the positive end into place thereby trapping the cloth straps beneath the batteries c Lay the longer cloth strap over both batteries and insert the center battery s negative end against the spring to trap the longer cloth strap beneath it Press the positive end of the battery into place d Lay the ends of the cloth straps over the center battery and install the cover 2 To connect your LifeSize camera to the codec insert the HDMI cable into the HD port on the camera and plug the opposite end into the appropriate port on the codec LifeSize Room 220 and LifeSize Team 220 HD in 1 HD 1 port LifeSize Room 220i HDMI to DVI cable in 1 HD 1 port LifeSize Express 220 HD in HD port Insert the power adapter cable into the power port on the back of the camera and plug the power adapter into a power outlet Optional Install the glare visor using the notches on the lens barrel to guide the visor into its correct position Use the visor only if it improves the image in your environment CAUTION Do not attempt to pick up the camera by the glare visor as it might pull loose and subject the camera to damage or destruction from a fall 3 Insert the appropriate end of either the display cable HDMI or DVI I2. NOTE Selecting a camera to control by pressing the near far camera button on the remote control during a call shows no indication of which participant s camera is selected if the participant s video image appears only in the second display encryption icons mute icon Only presentation video or DVI I input is supported for Display 2 Background image and color preferences that appear in Appearance Backgrounds are available for Display 1 only The user interface appears only in Display 1 When the logo screen saver is active on the primary display the second display shows the background image instead of the screen saver Optional Peripherals You can connect the following optional peripherals to enhance your LifeSize system LifeSize Video Communications Systems Installation Guide Peripheral Supported Systems Usage Analog phone line in LifeSize Room 220 LifeSize Room 220i and LifeSize Team 220 For PSTN connectivity Audio In Line In 1 Audio In Line In 2 Line In All systems Line In 2 LifeSize Room 220 LifeSize Room 220i and LifeSize Team 220 With an external line level audio input Audio Out Line Out All systems With external line level output speakers that are not built into display 1 or with a headset left plus right Warning Excessive sound pressure from earphones and headphones can cause hearing loss Auxiliary Video In LifeSize Room 220 and LifeSize Ro
3. LifeSize LifeSize Video Communications Systems Installation Guide February 2012 LifeSize Room 220 LifeSize Room 220i LifeSize Team 220 LifeSize Express 220 LifeSize Video Communications Systems Installation Guide Preparing for Installation As you prepare to install your LifeSize video communications system consider the physical conditions of the room compatibility with displays and your network configuration and settings Related documentation is available from lifesize com support Before You Install If you are not using DHCP you might need guidance from your network administrator to complete the initial configuration You will need to manually set an IP address subnet mask and default gateway for your LifeSize system Network Bandwidth Poor audio and video quality might result from insufficient bandwidth on your network LifeSize recommends that your network be capable of at least 1 Mb s incoming and outgoing for a high definition video call During video calls with lower bandwidths LifeSize systems automatically select the best resolution that can be achieved with the available bandwidth Domain Name Service Server If you intend to use domain addresses for placing calls either configure a DNS server or use a DHCP server that automatically sets a DNS server Room Configuration The size shape layout and occupancy of the room dictate where you place your video conferencing components For example in a mult
4. near the cord input The LifeSize system starts and illuminates a blue LED on the front of the codec The system status bar at the bottom of the screen indicates system and network status When the system is booting status also appears at the top of the Redial list to indicate the current state of the system LifeSize Video Communications Systems Installation Guide The camera initializes the first time it is connected to a codec This process takes approximately 90 seconds WARNING Top avoid damaging the system do not disturb or disconnect the devices during this time 7 An Initial Configuration screen prompts you to configure the system Refer to the LifeSize Video Communications Systems User and Administrator Guide to complete the initial configuration If the initial configuration screen does not appear and the display is blank refer to Troubleshooting Installation Issues Placement Behind a Firewall Refer to the LifeSize Video Communications Systems User and Administrator Guide for information about configuring the system for firewall traversal Connecting a PSTN Phone Line If you chose the Touch Tone option for the Voice Dialing preference during the initial configuration of LifeSize Room 220 LifeSize Room 220i or LifeSize Team 220 ensure that you connect one end of an Ru 11 PSTN phone cord to the PSTN phone port labeled sa on the LifeSize codec and the other end to a phone jack on the wall Supported Displa
5. as follows e LifeSize MicPod possesses an optimal coverage radius of 10 feet making it ideal for a room in which participants are located within 10 feet of the device like a 20 x 20 foot room e LifeSize Phone possesses an optimal coverage radius of 15 feet making it ideal for a room in which participants are located within 15 feet of the device like a 30 x 30 foot room Fora room that is longer than it is wide the LifeSize Dual MicPod configuration can cover a 20 x 40 foot room Read Audio Input Device for more information e LifeSize Focus features two built in microphones that minimize audio signals from behind the camera while maximizing signals in the camera s field of view 70 degrees between 0 5 meters 1 5 feet and 2 5 meters 8 2 feet away Focus is designed to reside at one end or corner of a small office or cubicle 10 x 10 feet Lighting For best results LifeSize recommends that participants be lit to 350 500 LUX One LUX is the equivalent of 1 Lumen spread over 1 square meter Be aware that the intensity of light decreases at a rate that is proportional to the square of the distance from the source LifeSize also recommends that you use only one quality of light Avoid using natural light which changes location and intensity throughout the day It is also recommended that you avoid mixing daylight with artificial light or mixing different light temperatures Overhead fluorescent lights might provide sufficie
6. ensure that it is not placed directly in front of an active speaker Read Echoes for more information Audio Output Device Use any of the following speaker types to listen to audio output e internal speakers that are built in to a display e external speakers e speaker on the LifeSize Phone not recommended Follow these guidelines to obtain the best possible performance from your audio output devices e Use only speakers that provide a flat frequency response and a linear output signal e Position all speakers at least five feet from the microphones regardless of the type of device that you use LifeSize Video Communications Systems Installation Guide e Adjust the speaker volume to 40 50 of its maximum value Speakers often produce distorted output when the volume is set to a value that is greater than 60 of the maximum and distorted output can cause acoustic echo Read Echoes for more information e Avoid Dolby or surround sound speakers which can change their speaker signal and generate echoes Camera In most cases LifeSize recommends that you mount the camera in coordination with the display to provide as close to an eye to eye experience as possible Follow these positioning guidelines e Position the camera in the center of the primary display e Place the camera immediately below or above the primary display In most cases the position immediately below the display is preferable e Place the camera far enough fro
7. presentation background image when not in a call LifeSize Video Communications Systems Installation Guide Choose Simulcast Calls DVI I Input to show the same output on Display 2 as shown on Display 1 during calls If you use a VGA projector as Display 2 navigate to Administrator Preferences Appearance Displays and choose Display 2 Resolution Configure its resolution to 1280 x 768 to match the default HD configuration of Display 1 NOTE To use the Calls Presentations DVI I Input or Simulcast Calls DVI I Input options set Display 1 and Display 2 to the same resolution otherwise the value is forced to Presentations DVI I Input The following conditions apply when using two displays with LifeSize Express 220 The presentation icon that appears on screen during a call to indicate that a near or far end presentation is in progress appears in Display 1 For a presentation sent from a far end participant the receiving presentation icon appears in the upper left corner of Display 1 For a presentation sent from the near end the sending presentation icon appears in the lower right corner of Display 1 If you choose Calls Presentations DVI I Input or Simulcast Calls DVI I Input for the Display 2 Layout preference the following status icons and information do not appear in video images in the second display during calls caller ID information and call type voice or video icons camera selection icons
8. status of the registration process with the SIP server The yellow SIP icon appears when your LifeSize system is trying to register with the SIP server If the registration fails the red SIP icon appears System Overheating p F The yellow indicator warns you when the system temperature is above normal operating temperature The codec adjusts fan speed automatically to cool itself The red indicator warns that the system is overheated and approaching the maximum allowed operating temperature at which point it will automatically restart Warning Temperatures that require the codec to restart can permanently damage codec components Make sure the room that houses the codec features a controlled temperature and is well ventilated Best Practices This section recommends best practices for the planning evaluation and installation of a LifeSize video communications system Consider the following topics when setting up a system e Video Conferencing Environment e Component Placement e Cables Echoes If you are installing a telepresence room with LifeSize Conference or LifeSize Conference 200 refer to the LifeSize Conference Integrator Guide 15 LifeSize Video Communications Systems Installation Guide 16 Video Conferencing Environment The characteristics of the rooms in which you install your video communications systems influence many of the choices that you need to make regarding the placement of
9. the document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission from LifeSize Communications Trademark Acknowledgments LifeSize the LifeSize logo and other LifeSize marks are owned by Logitech and may be registered All other trademarks are the property of their respective owners Patent Notice For patents covering LifeSize products refer to lifesize com support legal Contacting Technical Services If you have questions concerns or need assistance contact your LifeSize Partner Contacting Technical Services LifeSize Communications welcomes your comments regarding our products and services If you have feedback about this or any LifeSize product please send it to feedback lifesize com Refer to lifesize com support for additional ways to contact LifeSize Technical Services
10. to HDMI into the port on the rear of your display and the opposite end into the Display 1 4 port If you are using LifeSize Room 220 or LifeSize Team 220 with a stand LifeSize recommends you route this cable through the strain relief guide on the stand Insert the display power cord into a power outlet To connect a second display refer to Configuring a Second Display NOTE LifeSize Express 220 If you plan to use external speakers that are not built into the display connect the speakers to the port marked with the line out symbol gt on the back of the codec 4 Insert the network cable into the network port marked with the LAN symbol fy on the back of the codec Insert the opposite end of the network cable into a network port on the wall LifeSize Video Communications Systems Installation Guide 5 Perform one of the following steps 6 If you are using the LifeSize Phone for audio insert the phone cable into the port marked with the LAN symbol 7 on the underside of the phone Six Phoenix connector plugs are provided for connecting balanced audio inputs and outputs NOTE The exterior port marked with the symbol on the LifeSize Phone is reserved for future use Insert the opposite end of the phone cable into the port marked with the LifeSize Phone symbol gt on the back of the codec Ensure the cables are secured into the guides to avoid damaging the cables NOTE When the LifeSize Phone is connecte
11. LifeSize Camera 200 You can use an industry standard HDMI cable of up to 15 M to extend the cable run If you require additional length LifeSize recommends using an HDMI twisted pair extender such as the Extron HDMI 201 Twisted Pair Extender Use a 3 M HDMI cable from the codec to the first Extron converter and another 3 M HDMI cable from the second Extron converter to the LifeSize Camera 200 Use two 45 M CAT 5 cables in parallel between the 2 Extron converters When used with HDMI the LifeSize Camera 200 requires a separate power cable that can be extended by a heavy duty extension cord of up to 100 feet HDMI camera cables do not function with HDMI switches e RCAcable LifeSize Room and LifeSize Team MP come with a 3 M stereo RCA cable for audio out LifeSize Room also comes with a 3 M mono RCA cable You can replace these cables with industry standard RCA cables e VGA DVI A cable LifeSize Room LifeSize Team MP and LifeSize Express come with a 3 M VGA to VGA video input cable with green connectors to connect the codec to PCs Macs and other video input devices LifeSize Room 220 LifeSize Room 220i LifeSize Team 200 and LifeSize Express 200 come with a 3 M VGA to DVI A video input cable with green connectors to connect the codec to PCs Macs and other video input devices Avoid routing cables through areas that experience heavy foot traffic If possible use a cable management system to encase the cables and make them difficu
12. Systems Installation Guide 11 Configuring Dual LifeSize MicPods In a dual LifeSize MicPod configuration you use a combination of two LifeSize MicPods one splitter cable and extension cables in large rooms for maximum omnidirectional audio coverage You cannot use multiple splitters to connect to more than two LifeSize MicPods However you can use variations on three configurations of extension cables e If you connect the male end of the splitter directly to the codec you can use either none or one extension cable to connect a LifeSize MicPod to each of the female ends of the splitter e If you use one extension cable to connect the codec to the splitter you can use either none or one extension cable to connect a LifeSize MicPod to each of the female ends of the splitter e If you use two extension cables to connect the codec to the splitter connect both LifeSize MicPods directly to the female ends of the splitter WARNING LifeSize recommends that you use the cable strain relief clip included in the LifeSize MicPod product box as described in Attaching the LifeSize MicPod Strain Relief Clip to avoid personal injury or damage to the unit A LifeSize codec detects any splitter or cable attached to the microphone input of the codec as a LifeSize MicPod If a LifeSize MicPod is not attached to the extension or splitter cable and the microphone input is selected as the active microphone no audio is available The indicator doe
13. active microphone Line Echoes PSTN Line echoes are caused by impedance mismatch at the modem or along the copper wire Because of changes at a call s point of origin line echoes can change during a call or from call to call LifeSize audio software attempts to eliminate these echoes even though they occur outside the LifeSize codec Perform the following steps to reduce line echoing 1 Identify the source of an echo Identify conference participants who are not hearing the echo Typically all VoIP participants hear the line echo but none of the PSTN participants hear it If everyone hears an echo except a PSTN participant then the echo source is most likely a line echo from the hybrid modem 2 Address the source of the echo Hybrid modem Acoustic Echo Cancellation on one of the PSTN phones Voice bridge PSTN cabling February 2012 Copyright Notice 2005 2012 Logitech and its licensors All rights reserved LifeSize Communications a division of Logitech has made every effort to ensure that the information contained in this document is accurate and reliable but assumes no responsibility for errors or omissions Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless noted This document contains copyrighted and proprietary information which is protected by United States copyright laws and international treaty provisions No part of
14. aximum rated ambient temperature LifeSize Video Communications Systems Installation Guide Consideration Description Circuit overloading Consider the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring Give appropriate consideration to equipment nameplate ratings when addressing this concern Reliable ground Maintain a reliable ground at all times It is recommended that you ground the rack itself Pay particular attention to any power supply connections other than the direct connections to the branch circuit such as a power strip Installing Your System Before you install your system read the LifeSize Safety and Regulatory Notices for important safety information WARNING Exercise care when connecting cables to the codec Face the back of the codec or ensure that all connectors are visible when connecting a cable to the codec To install your LifeSize system remove all components from the product packaging and place them in the appropriate positions in your conference room or office WARNING Do not place objects that can generate heat or obstruct airflow in front of or behind a codec If the unit is not mounted in a rack or stand do not place anything on top of or below it as well Such placement can cause the system to overheat and restart Further prolonged ove
15. ce from the display 20 LifeSize Video Communications Systems Installation Guide 21 e level of required detail e budget If the camera is centered on the top or bottom of the display LifeSize recommends that you position the display so that its top is as high as the forehead of a typical participant Cables LifeSize systems are shipped with some or all of the following cables e Power cable Every LifeSize system ships with a 2 M power cable Use an extension cord for longer runs e Ethernet or LAN cable Every LifeSize system ships with a 3 M RJ45 Ethernet LAN cable This cable is standard and can be replaced by a longer RJ45 LAN cable up to 100 meters e LifeSize Phone cable LifeSize Phone ships with a 9 M shielded Ethernet cable with a shorter than normal RJ 45 connector which is easier to insert into the recessed connector on the LifeSize Phone If you need a longer cable replace this one with any shielded Power over Ethernet cable up to 100 meters e LifeSize MicPod cable The LifeSize MicPod ships with a 7 5 M cable LifeSize also offers a 15 M extension cable You can use two extension cables to extend the range of a single MicPod to a maximum of 37 5 M The standard dual MicPod configuration features two LifeSize MicPods a splitter and one 15 M extension cable Extension cables in a dual MicPod configuration can be set up in any of the following manners If you connect the male end of the splitte
16. codec to the Geffen transmitter and one from the Geffen receiver to the display and two 45 M Cat 5 UTP cables in parallel between the transmitter and the receiver one for the display data channel and one for the video channel Extending a DVI I or DVI I to HDMI cable Replace the included 3 M cable with an industry standard DVI I or DVI I to HDMI cable up to 15 meters in length If you need an even longer cable use the method described in the previous list item Extending a VGA HD 15 to component cable If you need to extend the VGA to component cable LifeSize recommends that you do not replace the included cable Instead extend each component output with high grade RG 6 cables up to 100 meters Extending a VGA HD 15 to VGA HD 15 cable If you need to extend the VGA to VGA cable LifeSize recommends that you do not replace the included cable Third party VGA cables can result in poor performance Instead connect the included cable to a female to female adapter and then connect a VGA cable to reach the appropriate length e Camera cable The LifeSize camera cable that ships with LifeSize Camera and LifeSize Focus features the same connector as a FireWire cable However the LifeSize camera cable is a proprietary cable and consequently is not interchangeable with standard FireWire cables The maximum cable length for these cameras is 15 meters Use an HDMI cable to support the 720P60 or 1080P30 resolutions on the
17. d to a LifeSize system you cannot configure it as a standalone speakerphone Instead use the system interface to configure your system If you are using a single LifeSize MicPod for audio insert the end of the cable from the LifeSize MicPod into the microphone port marked with the microphone symbol amp on the back of the codec If you are using LifeSize Room 220 or LifeSize Team 220 with a stand LifeSize recommends you route this cable through the strain relief guide on the stand Optionally you can add a LifeSize MicPod extension cable not included to the LifeSize MicPod The extension cable is 15 meters 49 feet and LifeSize recommends using no more than one extension cable WARNING LifeSize recommends that you use the cable strain relief clip included with LifeSize MicPod as described in Attaching the LifeSize MicPod Strain Relief Clip If you are using dual LifeSize MicPods for audio refer to Configuring Dual LifeSize MicPods Insert the cord from the power adapter into the power outlet marked DC 19VY on the back of the codec near the base Insert one end of the power cord into the power adapter and the opposite end into a power outlet on the wall See Status Icons for more information about the state of the system as it boots or as conditions change NOTE The LifeSize Room 220i does not require an external PSU Instead a power cord plugs directly into the back of its chassis which features a power switch
18. earance power consumption and codec weight when you decide how and where to place a codec After you place a codec in an appropriate location follow the guidelines in the rest of this section to ensure that it performs at an optimal level Audio Input Device LifeSize Phone Follow these guidelines to obtain the best possible performance from the LifeSize Phone e Place the phone in the center of the room and in the center of the conference table e Keep objects that might block acoustical signals like plants laptops or lamps more than two feet away from the phone e Keep noise sources such as speakers and components that house fans or motors at least four feet away from the phone e Do not place the phone directly underneath or beside acoustically reflective surfaces such as walls glass tables or windows e Place the phone at least two feet away from the closest participant e Position the phone so that participants are within 0 45 degrees of the table surface e Avoid moving the phone during a call e Avoid movement within two feet of the phone e Speak at normal conversation levels and direct your voice toward the phone e Avoid speaking directly above the phone For more information about installing using and troubleshooting the LifeSize Phone refer to the LifeSize Phone User Guide LifeSize Video Communications Systems Installation Guide 19 Single LifeSize MicPod Follow these guidelines to obtain the best po
19. he main screen of the user interface above the Redial list If no video from the camera appears perform the following steps 1 Ensure that the camera is properly connected to the LifeSize codec as described in Installing Your System 2 Verify that the blue LED on the front of the camera is lit and not blinking 3 From the main screen of the user interface press to access the System Menu Press 0 to access page 2 of the System Information page Ensure that the status of the camera is Ready 4 Ensure that the primary input is set to the high definition camera Press If Primary Input HD Camera does not appear at the top of the screen press to display the Primary Input selection dialog Use the arrow keys on the remote control to select the appropriate high definition camera and press OK Improving a Dim Image Adjust the HD Camera Brightness preference in Diagnostics High Definition Camera You can also add a light source to improve the subject s illumination Read more at Room Configuration Attached Video Input Device Not Working When you connect a video input device with capabilities that the LifeSize system does not support the status Out of range appears on the System Information page for that input The device might be in a mode that the codec does not support If changing the mode does not help the device is not supported Status Icons The following table identifies the icons that can appear in the system statu
20. i user conference room place a LifeSize MicPod or LifeSize Phone at the center of the group of participants All LifeSize codecs except LifeSize Room 220i can be locked with a secure loop to prevent physical removal of the device For assistance contact your LifeSize Partner or LifeSize Customer Support WARNING Avoid routing cables from the codec across foot traffic areas Tripping on the cables can cause personal injury as well as permanent damage to the connectors in the cables and the codec itself The lighting in your environment affects image quality The optimal lighting for LifeSize systems is 300 to 500 LUX If light levels are set too low consider adding artificial light Indirect light from shaded sources or reflected light from pale walls often produces excellent results Avoid the following e direct sunlight on the subject matter background or camera lens e direct illumination of the subject matter and camera lens e colored lighting e harsh side lighting or strong light from above LifeSize Video Communications Systems Installation Guide System Components Your package contains the following components e LifeSize codec and power supply unit PSU NOTE The LifeSize Room 220i does not feature a PSU Instead a power cord plugs directly into the back of its chassis e Codec stand LifeSize Room 220 and LifeSize Team 220 only e LifeSize remote control including three AAA batteries e Standard cable kit Yo
21. isplays and choose Display 1 Resolution You can change the resolution to 1920x1080i60 or 1920x1080p30 for a value that works with most 1080 HD displays NOTE Before you change the display resolution to 1920x1080p30 ensure that you can access the Display 1 Resolution preference using one of these methods If an 1080p display does not work with 1080p30 mode the display might appear blank In this case configure the display resolution from either the LifeSize Phone refer to Blank or Distorted Display or from the web administration interface Configuring a Second Display To connect a second display insert the video display cable into the port on the rear of your display and the opposite end into the Display 2 HD 2 port on the codec If you are using LifeSize Room 220 or LifeSize Team 220 with a stand LifeSize recommends you route this cable through the strain relief guide on the stand Attach the display power cord to a power outlet By default the second display is blank Navigate to Appearance Layout and choose Display 2 Layout which by default is set to None e Choose Presentations DVI I Input to display presentations local and remote during a call that is sending or receiving a presentation When not in a call the background image appears in the display e Choose Calls Presentations DVI I Input to display video images from video calls presentations local and remote in a call that is sending or receiving a
22. les network bandwidth or connectivity For more information about troubleshooting issues that you might encounter with LifeSize systems refer to the LifeSize Video Communications Systems User and Administrator Guide Loose Cables Improperly connected or loose cables are common causes of problems with hardware units When investigating a system problem inspect the external controls and cable connections Ensure that connections are correct and secure and that nothing is obstructing the cables LifeSize Video Communications Systems Installation Guide Blank or Distorted Display If your screen image is distorted and unusable or if the display is blank perform the following steps to configure the display from the web administration interface 1 Enter the IP address of your system in a browser NOTE Ignore any warnings on security certificates 2 Navigate to Preferences Appearance Displays 3 For Display 1 Resolution select Auto 4 Select Save Changes and Log out No Power Perform the following steps to troubleshoot a power problem 1 Disconnect the PSU from the LifeSize codec and the AC source NOTE The LifeSize Room 220i does not feature an external PSU Instead turn off the power switch and disconnect the power cord 2 Plug a working appliance into the AC source to determine whether the source is functioning 3 If the AC source works plug the PSU into the AC source but do not connect the PSU t
23. lt to move when someone comes into contact with them These measures can mitigate the damage that might be caused by people tripping on cables and straining the connectors on the codec LifeSize cables are not plenum rated Do not route them through a plenum For LifeSize systems that can be vertically mounted be sure to route the cables through the appropriate strain relief guides LifeSize Video Communications Systems Installation Guide 23 Echoes Depending on your setup you might need to address one of the following types of echoes e Acoustic Echoes Occur on PSTN calls only e Line Echoes PSTN Occur on either VoIP or PSTN calls The following sections describe these echoes in more detail Acoustic Echoes Acoustic echoes are caused when a microphone detects sound from a speaker and sends it back to the far end LifeSize audio software attempts to eliminate echoes by using Acoustic Echo Cancellation Perform the following steps to reduce acoustic echoing 1 Identify the source of an echo Identify conference participants who are not hearing the echo Typically the party that is not hearing the echo is also causing it Mute each of the conference participants one at a time Typically the echo stops when the source is muted 2 Address the source of the echo Move the microphone away from any active speakers moving objects or acoustically reflective surfaces Decrease the volume setting of the
24. m the participants so that everyone is captured within the camera s field of view 70 degrees for LifeSize cameras Video Display The video display that you choose for a conference room depends on many factors One important criterion though involves making certain that the display s input matches the video communications system s output The following table shows the output connectors and video displays that are associated with various LifeSize video communications systems LifeSize VCS Output Connector Display LifeSize Room both VGA HD resolution displays with VGA or component inputs at least displays LifeSize native 1280 x 720 Team MP HD resolution projector with a 16 9 aspect ratio with component inputs optional for LifeSize Room second display LifeSize Room 200 and HDMI primary 1080i 720P resolution HD displays with HDMI or DVI I inputs LifeSize Room 220 DVI I secondary 1080 resolution projector with HDMI or DVI I inputs optional for both displays second display LifeSize Team 200 and LifeSize Team 220 LifeSize Room 220i DVI D primary HDMI secondary LifeSize Express 200 HDMI 720P resolution HD displays with HDMI inputs both displays LifeSize Express LifeSize Team 200 Consider whether a display provides participants with a comfortable experience The following factors influence the optimal size of a display e size of the room e participants distan
25. nt lighting if they are concentrated over the conference room table However such lights can cause unacceptable shadows if they are located behind or directly above the participants Replace or augment overhead lighting with lights that are directed at the participants Key and Fill Lighting If you choose to augment the room s lighting make certain to use lights with the same color temperature as the overhead lights Place the lights at or behind the plane of the camera and slightly above camera height at a 30 to 60 degree angle to the camera and focused on the participants Traditionally a key light is the main light source on one side of the camera and a fill lightis a secondary source from the other side of the camera Fill lights even out or fill in shadows that a key light casts Aim fill lights at the same angle to the camera as the key light but lower than the height of the camera LifeSize Video Communications Systems Installation Guide 18 Component Placement This section identifies ways to help you decide where to place the following components of your LifeSize communications system e Codec e Audio Input Device e Audio Output Device e Camera e Video Display Codec Most LifeSize codecs are designed to be set top devices that lie horizontally or vertically on a stand Nonetheless you can use specialized shelving to obtain the security and airflow benefits of rack mounting In any case consider the minimum vent cl
26. o the LifeSize codec If the green LED on the PSU illuminates the PSU is probably functioning 4 Disconnect the PSU from the AC source connect the PSU to the LifeSize codec and reconnect the PSU to the AC source If the LifeSize codec fails to boot and the green LED on the PSU dims the codec might be the source of the problem IP Address Displays Invalid Value If the IP address that appears at the top of the main screen displays an invalid value after you complete the initial configuration one of the following conditions might exist Condition Resolution The unit is configured to obtain an address using Verify that the unit is plugged into a network that has a DHCP but no DHCP server is available DHCP server present Note The DHCP client self assigns an address in the 169 254 class B network and the red network symbol appears in the status bar on the main screen Faulty Ethernet cable connection Replace the Ethernet cable with a high quality cable 13 LifeSize Video Communications Systems Installation Guide 14 Condition Resolution The unit is configured to use a static IP address but Identify and enter the necessary IP information no IP address has been entered Network connection is unavailable Inspect your network connection A red network symbol 3 appears in the status bar on the main screen Camera Issues Video from the camera appears in a small window on t
27. om 220i For inputting component video composite video or S video only one of which can be used at a time component source always takes precedence Note The LifeSize Room 220i does not feature an S video port If S video and composite sources are both plugged in the S video source takes precedence Auxiliary Video In is typically used either to connect a DVD or VCR to share standard video content with the far end during a presentation or to view the content locally DVI I In PC in All systems With devices and laptops for presentations or to share PC data Accepts both digital video and VGA analog signals with the proper adapter cable For devices and PCs with VGA output LifeSize includes a DVI A to VGA cable An HDMI source can be used with an adapter HD Camera LifeSize Room 220 and With a LifeSize camera LifeSize Room 220i LifeSize Team 220 HD in 2 LifeSize Room 220 and With a second LifeSize camera LifeSize Room 220i Networker All systems With LifeSize Networker Note On LifeSize Express 220 this port is also marked with the LifeSize Phone symbol and can be used with either LifeSize Phone or LifeSize Networker Serial RS 232 LifeSize Room 220 and With supported third party cameras using VISCA LifeSize Room 220i control or for automation control with Crestron or AMX controllers USB port All systems Used for USB to serial adapters 10 LifeSize Video Communications
28. r directly to the codec use no extension cables or one extension cable to connect a LifeSize MicPod to each of the female ends of the splitter If you use one extension cord to connect the codec to the splitter use no extension cables or one extension cable to connect a LifeSize MicPod to each of the female ends of the splitter If you use two extension cables to connect the codec to the splitter connect both LifeSize MicPods directly to the female ends of the splitter A strain relief strap is included with the LifeSize MicPod Follow the appropriate instructions to attach the strap and route the cable through it Base cables extension cables and the splitter are proprietary power as well as audio are transmitted and cannot be replaced with third party pieces e PSTN cable The LifeSize Room and LifeSize Team families feature analog phone jacks and ship with a 3 M RJ11 cable Use a longer cable if you require a longer run e Display cable All of the display cables that ship with LifeSize systems are 3 meters in length and can be extended or replaced as follows Extending an HDMI cable Replace the included 3 M cable with an industry standard HDMI cable up to 15 meters in length If you need an even longer cable LifeSize recommends using an HDMI extender The Geffen HDMI Cat 5 MS Extreme Extender has been tested with two 15 M HDMI LifeSize Video Communications Systems Installation Guide 22 cables one from the
29. rheating can damage the codec Make sure the room that houses the codec features a controlled temperature and is well ventilated Optional for LifeSize Room 220 and LifeSize Team 220 only Insert the codec into its stand by aligning the pin holes at the base Secure the codec by tightening the bolt on the bottom of the stand It is further recommended that you insert the rubber feet into the bottom of the stand WARNING Use the stand and bolt included in the product box Using a stand and bolt from another LifeSize model can damage the codec When you use the stand LifeSize recommends that you route the thicker cables DVI and HDMI through the plastic strain relief guide on the stand to enhance the stability of the codec and to prevent tipping You can also remove the stand and lay the codec flat to improve stability LifeSize Video Communications Systems Installation Guide Optional for LifeSize Room 220i only The codec includes two rack mounting brackets that are located on each side at the front of the chassis To mount the device in a rack unit screw these brackets directly to the front of the rack Two screws are required for each bracket Read Rack Mounting Considerations for more information Refer to the QRC that is included with your system for a visual depiction of the appropriate setup The numbers that appear on the QRC correspond to the following steps 1 Open the battery compartment on the back of the remote control
30. s bar Icon Condition Indicates that the communication subsystem is initializing If this icon reappears after the we system has booted a problem has occurred Restart the system Indicates that the system is initializing When the system is initializing functionality on the main ma screen is disabled and no entries appear in the Redial list This icon also appears when a new device is connected to the system after the system boots and disappears when the device is ready If the icon persists a problem has occurred Restart the system LifeSize Video Communications Systems Installation Guide Icon Condition Indicates that the connected phone has been detected and is initializing If the icon persists a problem has occurred Restart the system Indicates that the system does not have an active microphone Check the device s connections and then check the option that you selected for the Active Microphone preference Network Status Identifies the network status as follows e Green Connected e Yellow In Progress e Red Disconnected Indicates the status of the registration process with the H 323 gatekeeper The yellow H 323 icon appears when your LifeSize system is trying to register with the gatekeeper If the registration fails the red H 323 icon appears If the system is registered to a gatekeeper the system shows its status gE ees amp amp Indicates the
31. s not appear in the status bar and the Active Microphone field on the System Information page reports Microphone In as the active microphone Attaching the LifeSize MicPod Strain Relief Clip If the LifeSize MicPod is installed in an area where you could pull or trip over the cord LifeSize recommends using the strain relief clip included with your LifeSize MicPod to reduce the chance of disconnecting or damaging the plug or the system codec Ensure that the codec surface is dry and free of dirt dust oil and other residues The adhesive tape on the strain relief clip is intended for a single use Attach the strain relief clip to the codec and route the LifeSize MicPod cable through the strain relief clip as shown in the following illustration LifeSize Video Communications Systems Installation Guide 12 Contact your LifeSize Partner to obtain a replacement strain relief clip Verifying Your Installation The LifeSize Video Communications Systems User and Administrator Guide explains how to place a test call to verify your installation The guide also describes additional configuration steps if your environment uses any of the following e Network Address Translation NAT e firewall e H 323 gatekeepers e Session Initiation Protocol SIP e other network security systems Troubleshooting Installation Issues Installation issues that you might encounter with your LifeSize system typically involve improperly connected cab
32. ssible performance from a single LifeSize MicPod e Place the MicPod in the center of the conference table e Position the MicPod at least three feet away from any active speakers such as the speaker ona LifeSize Phone or LifeSize Room device e Keep objects that might block acoustical signals like plants laptops or lamps more than two feet away from the MicPod e Keep noise sources such as speakers and components that house fans or motors at least four feet away from the MicPod The MicPod picks up noise in all directions equally e Place the MicPod at least two feet away from the closest participant e Avoid movement within two feet of the MicPod Dual LifeSize MicPods To obtain the best possible performance from dual LifeSize MicPods place the MicPods at least 10 feet apart on a table surface and follow the guidelines in Single LifeSize MicPod LifeSize Focus Follow these guidelines to obtain the best possible performance from the LifeSize Focus e Position the Focus at least 18 inches away from any active speakers such as the speaker ona LifeSize Phone or LifeSize Room device e Point the Focus toward the participants e Keep noise sources such as speakers and components that house fans or motors from moving between the Focus and the participants e Ifthe Focus is attached directly to a monitor with speakers vibration from the monitor s speakers might cause an induced echo Move the Focus away from the monitor and
33. u can substitute cables of longer lengths with the following limits HDMI 15 meters 49 feet Ethernet 100 meters 328 feet Read Cables for more information e Quick reference card QRC e Documentation CD Depending on the package that was purchased one of the following audio components might also be included e LifeSize Phone e LifeSize MicPod includes strain relief clip Similarly your package might include the LifeSize Camera 10x along with a power supply and standard 3 meter 9 8 foot HDMI cable Rack Mounting Considerations You can mount LifeSize Room 220i without the use of rails Before you install the system in a rack however consider the following Consideration Description Rack stability Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor when the full weight of the rack rests on them In a single rack installation attach stabilizers to the rack In multiple rack installations couple the racks together Airflow and access Leave approximately 75 centimeters 30 inches of clearance behind the rack to allow for sufficient airflow and ease in servicing Ambient operating If you install the device in a closed or multi unit rack assembly the ambient operating temperature temperature of the rack environment might be greater than the ambient temperature of the room Consider installing the equipment in an environment that is compatible with the manufacturer s m
34. wood paneling and concrete are highly reflective and can cause audio to sound tinny Consequently LifeSize recommends that you do not place audio input devices close to walls or windows if those devices are designed to detect sound from all directions like the LifeSize Phone and LifeSize MicPod Instead place such devices in the center of the room and arrange participants at least four feet away from the input Clear a radius of 2 feet around the input to minimize reflectivity Hang blinds shades or curtains from windows to absorb sound and further reduce reflectivity Standard sheetrock or drywall 1 2 inch or 5 8 inch thickness with a smooth surface is recommended as are standard business office acoustic ceiling tiles which help to absorb reverberation and undesired sound Standard office carpeting is also recommended to reduce reverberation while sound reflective surfaces like Linoleum and hardwood are not recommended LifeSize Video Communications Systems Installation Guide 17 Noise Sources Keep audio input devices away from sources of noise like air vents and any components that house fans or motors On the HVAC sound dampening registers and baffles are recommended to help reduce noise from the flow of air in the ventilation system Speakers Keep speakers and other audio output devices at least 4 feet away from audio input devices Audio Coverage Different audio input options are designed to cover different areas and patterns
35. y Types and Resolutions LifeSize video systems connect to HD displays 720p minimum including e plasma LCD and LED flat panel displays e large screen rear projection TV displays 720p 1080p displays e front projection displays e rear projector A V room configurations Supported display resolutions include the following Display 1 1280 x 720p60 1280 x 768p60 1920 x 1080p30 1920 x 1080i60 Display 2 1280 x 720p60 1280 x 768p60 LifeSize Room 220 LifeSize Room 220i and LifeSize Team 220 only 1920 x 1080p30 1920 x 1080i60 LifeSize Video Communications Systems Installation Guide The primary output defaults to 720p60 and works with most 720p HD displays Learn how to change the resolution for 1080 HD displays in Changing Display Resolution LifeSize recommends using a dual display configuration for presentations NOTE The Display 1 Resolution and Display 2 Resolution preferences in Appearance Displays default to Auto if you select an option for these preferences that the connected display does not support If the resolutions are not the same Display 2 is limited to displaying presentations and is unable to mirror the primary display or display calls For more information see Configuring a Second Display Changing Display Resolution The primary output defaults to 720p60 and works with most 720p HD displays To change the display resolution navigate to Administrator Preferences Appearance D
36. your components For example the configuration of a room might affect how you answer the following questions e Will the environment feature a single display or a dual display Where is the most ideal location for your displays Does the room include a projector e Will everyone be visible to the camera and have a clear view of the display e Consider potential cabling issues for audio video and network Do you need lengths beyond the cables that were shipped with your LifeSize components How do you intend to conceal the cables Can they be run around furniture through walls or under carpet e Does the codec need to be concealed Can it be rack mounted LifeSize systems are often placed in office conference rooms that were not designed to readily accommodate video conferencing As a result it is recommended that you diagram a room before you start setting up your video conferencing environment A diagram that includes the following objects and information can help you make decisions about component choice and placement e overall dimensions of the room e windows and other light sources e doors e power outlets e LAN PSTN outlets e air vents e current seating arrangement The following sections about Audio and Lighting issues describe the importance of most of these items Read Cables for more information about power outlets and LAN PSTN outlets Audio Sound Reflecting Surfaces Windows and other hard surfaces such as brick
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