Service Repair Instruction
Contents
1. Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 13 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care It is mandatory to place a Protection Foil onto the Display to avoid scratches Remove Vibra carefully by using tweezers Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 14 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove hinge cap Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Use the Hinge Tool very carefully to remove the Upper Base Case Shell from the Lower Lift Case Shell Take care of the Flex Cable it easily rips Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove the Ringer by using Tweezers carefully Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 17 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care 4 Assembly of EF71 Assemble the Hinge Assemble the Flex Cable Take care of it Insert the Flex Cable into the Lower Lift Case Shell Created by inservio GmbH for BenQ mobile GmbH amp Co OHG2. Company Confidential2006 inservio INSEXVIO Global Customer Care Step 4 Assemble the Lower Lift Case Shell and the Upper Base Case Shell by using the Hinge Tool Assemble the Lower Lift Case Shell and the Upper Base Case Shell by using the Hinge Tool Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Step 7 Assemble Screw Cover by using Tweezers Assemble the vibra Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Step 10 Remove Display Foil Assemble the Display Module Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Step 13 Assemble the Camera Module by connecting it to the socket Step 14 Remove Display Foil Step 15 Assemble Upper Lift Case and Lower Lift Case Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Place screws by using the Torque Screwdriver 15 Assemble Keypad Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 23 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Assemble the Side Key PCB by using Tweezers As
3. Level Il and the Quality Border 0 4 for LSO Remark All sample checks must be documented Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSERVIO Global Customer Care Annex 1 Test SIM Card There are two different Test SIM Cards in use 1 Test SIM Card from the company ORGA Pin 1 number 0000 PUK 1 i 12345678 Pin 2 number 0000 PUK 2 23456789 2 Test SIM Card from the company T D1 Pin 1 number 1234 PUK 76543210 Pin 2 number 5678 PUK 2 98765432 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio Annex 2 Device Date Code overview GSN rule ex GS11500001TGO GS 1 9 5 00001 TGO Big class Date Month Year S N _ Factory l 9 A 10 B 11 C 12 D 13 E 14 F 15 G 16 H 17 J 18 K 19 L 20 M 21 N 22 P 25 R 24 5225 T 26 Vo27 W228 X 29 Y 30 Z 31 Don t use 0 L O Q U l Jan 2 Feb 3 Mar 4 Apr 5 May 6 Jun 7 Jul 8 Aug 9 Sep A Oct B Nov C Dec Last digit of Year Christian era ex Year 2004 gt 4 Technical Documentation TD_Repair_L1 L8_CF61_R1 0 pdf INSEXVIO Global Customer Care 08 2006 Page 51 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio
4. H amp Co OHG Company Confidential2006 inservio ISERXVIO Global Customer Care Select Media File create new txt file and rename it to mmd file Media center backup and restore File Setting View Model Help Setting File CAM31 5 PY V1 17 Taiwan Out Media Backup M315 mmd BACKUP RESTORE Connect mobile phone with data cable Phone must be switched on Click to Backup button to start the transfer the settings into the selected file Click to Restore button to start the transfer from selected file into handset 12 Unlock Tool Select Unlock tool function View Unlock Tool Unlock tool Z Fie Setting View Model Help Bent Download Write PPF Wap iNetwork kp Restore Media Center Bkp Restore Ben ESE Database File w Status Bar w Toolbar Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 37 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Select Database File example E22111710 bin Fil Database Connect Disconnect Click to Show PW button to get the codes Unlock the codes in the mobile phone menu Click to Hide PW button to hide the codes Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO 13 JPICS Java based Product Information Controlling System JPICS
5. INSE VIO Global Customer Care Service Manual Level 1 2 for BenQ mobile EF71 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Table of Content UE RO a E a E E A E O E E T E A 3 2 Spare Part Overview of EF71 ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnmnnn nnmnnn 4 3 Disassembly Of EFT misiis anana A AAA 6 4 PISSED OF EF T ssrsisiernarininenn a aa Gaa aaa Daa aS iaaa A aE i ai 18 5 BenQ Service Equipment User Manual csccseeeccsssseeeeeecesseeeeeeeeseeeeeeeeasseeesseoennneees 29 6 Setup OR TING SO GU ANC aia soccce cetaeeea arenes ne eteceeavdenaeteac used nawan aaa aaua iaaa 30 7 Software basic settings cicceccciissiceceiicectciiessnccvesieusdasvnessaaicenssunniecesivetacncuiendewsnaxnveacbanivesacaswessons 31 8 Software Download Procedure ccccsssececcesseeesenseeescenseeescenseeeceenseeeeeenseeeseesseseeeeseesseoennees 32 9 Download PPF Handset Configuration cccsseeseseeessecessesenneecensesenseeenseseeneesensesensesens 34 10 Backup and Restore of Wap and Network Setting cccsssccsseeeessesceneecenseeenseseneesennenes 35 11 Backup and Restore of Media Center CONntent cccccceseeseeeeeesseeeeeesseeeeeeeseeeeeeneeeeeneneeesees 36 TZ UMOCK WOON ioira rE E E O EEA 37 13 JPICS Java based Product Information Controlling System cc
6. In case of any questions or requests concerning smart cards or administration of the databases please ask your responsible BenQ Customer Care Manager Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Installation overview The following installation description assumes that a web browser is already installed JPICS is tested with the following browsers 1 Internet Explorer Version 5 5 and higher 2 Netscape Version 6 and higher For further information regarding supported browsers browser version and supported operating systems see the Sun FAQ s Here is a step by step instruction to install all the required components It is necessary to follow this order 1 Smart Card Reader Omnikey Cardman 2020 USB or Cardman 3121 USB CardOS interface Siemens Version 3 0 B 2 3 Java Runtime Environment Sun 4 Java additional components Every user is responsible for a proper installation matching the license agreements For installation and further access you need the following 1 The JPICS Installation CD 2 The Smart Card JPICS Remark We recommend using Cardman 2020 USB or Cardman 3121 USB Serial card readers are not supported Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Generate Codes In the JPICS application you can choose to generate e
7. Masterphone codes e Simlock Unlock Codes Masterphone codes The Masterphone code is used to unlock blocked mobiles Masterphone codes can only be supplied for mobiles which have been delivered in a regular manner HER Global Home hty BenQ E Mail BenQ mobile Troubleshooting Masterphone Code Mobile info Input IMEI label printing IMEI 35163000001 1691 DB Location Kamp Lintfort Mobile data Producttype fs s5 Deliverypartnumber L36880 N4910 4150 31 Simlock unlock co SW version foco Partnumber 530880 54910 4100 53 Warranty es status Mormal Delivery information Deliverynote Lc00001579 Deliverydate 15 09 05 Mobile cades Mobile unlock code 0003 40158737 Masterphone codes BFBuUS Status E connected Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 42 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Simlock Unlock Code The Simlock Unlock Codes can only be generated if the following conditions are given e Mobile must have an active Simlock inside e The user must be given the authorization to obtain Simlock Unlock Codes for the variant of the operator to which the mobile was delivered last time as PICS PICS internet portal Microsoft Internet Explorer bereitgestellt von BenQ mobile Kamp Lintfort Mela YG Global Home hy BenQ E Mail
8. PICS internet portal Microsoft Internet Explorer bereitgestellt von BenQ mobile Kamp Lintfort mB e aa o E pic ce PEE EAE FV FV STEN Hr PSP FROST RO TE I SHS TOPO TS ENTE RO OEE SPEER ree Global Home hy BenQ E Mail e e F ee Eae Beng mobile Username SparkalP 2 Password Overview The following functions are available for the LSO e General mobile information e Generate PINCODE e Generate SIMLOCK UNLOCK Code e Print IMEI labels Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 39 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care S JPICS PICS internet portal Microsoft Internet Explorer bereitgestellt von BenQ mobile Kamp Lintfort a i F Y S C er P a Global Home hhy BenQ E Mail Mobile info IMEI label printing Masterphone codes Simlock unlock co BFBus Status Cnreesa a itunciion PARARE Fasor fa bh pias id el eed Evrae The access to the JPICS server which is located in Kamp Lintfort is protected by chip card and in addition using secure socket layer SSL connection The JPICS server is only available for authorized users with a specially coded smart card These smart cards and the administration of the JPICS web server and the PICS database server can only be provided by the JPICS TRUST Center of the responsible department in Kamp Lintfort
9. Simlock Unlock Cade Mobile info Get information For given IMEI IMEI label printing IMEI 550673547180612 DB Location Kamp Lintfort Mobile data Froducttype C45 Deliverypartnumber L36880 55100 139 15 _ Simlock unlock co SW version nas a ar EA s530880 55100 4139 14 BFBus Status Warranty kroos SSS Status lormal i Delivery information Deliverynote 0066015319 Deliverydate 22 08 03 Mobile codes Metworkcode Network Mastercode 5 Providercode 5 Provider Mastercode Masterphone codes SIM Mastercode SIM Reeanablecode Corporatecode Corporate Mastercode Network Subnet Code B connected Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 43 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Printing IMEI label The module printing IMEI label offers the possibility to re print IMEI labels for mobiles again S JPICS PICS internet portal Microsoft Internet Explorer bereitgestellt von BenQ mobile Kamp Lintfort meleg eN a y P F C F aj a we Fip Fi ff F A a i t z Fd Global Home hty BenQ E Mail Mobile info oi RAR DB Location Kamp Lintfort IMEI label printing i Masterphone codes 5 Print test labelfs Simlock unlock co BFBus Status f connected You are able to print 1 label in just one step To prevent that misaligned lab
10. User Manual Introduction Every LSO repairing BenQ handset must ensure that the quality standards are observed BenQ has developed an automatic testing system that will perform all necessary measurements This testing system is known as BenQ Mobile Service Equipment e For disassembling assembling Torque Screwdriver Part Number F 30032 P 228 A1 Opening tool Case opening without destroying Part Number F 30032 P 38 A1 Alternative Opening tool Part Number F30032 P583 A1 Tweezers e For SW UPDATE Torque Screwdriver Part Number F 30032 P 228 A1 e For testing All mobile phones have to be tested with the GRT Software The service partner is responsible to ensure that all required hardware is available For additional Software and Hardware options as well as the supported GRT equipment please check the GRT User manual Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 6 Setup of the Software Download of the required software Download the driver the XCSD software mobile software core software and language files from the Technical Support Page https market benqmobile com so welcome lookup asp Installation of USB Serial converter boot cable Start the DataCableDrvinstaller exe file and follow the instructions of the installer PS EEE EEE EEE EEE EET Data Cab
11. card holder 6 s Base Screws Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio SEXVIO Global Customer Care Overview Lower Parts No Description CM_ Order Number 17 Upper Lift Case Shell Tbd 18 Display Module Thd 21 22 Tbd Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care 3 Disassembly of EF71 All repairs as well as disassembling and assembling have to be carried out in an ESD protected environment and with ESD protected equipment tools For all activities the international ESD regulations have to be considered For more details please check information in c market https market benqmobile com SO welcome lookup as There you can find the document ESD Guideline Remove Battery Cover SNIH DUDA p Remove Battery Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove Screw Cover by using Tweezers Remove screws with the Torque Screwdriver 15 Remove screws with the Torque Screwdriver 15 Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 7 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove Lower Base Case Shell with the Alter
12. edicated manuals or additional information e g service information have to be considered Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 47 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care GSM Test With the availability of the GRT Test Alignment software this tool has to be used to perform the outgoing test gt Connect the mobile board via internal antenna antenna coupler and external antenna car cradle universal antenna clip to a GSM tester gt Use a Test SIM For Triple Band phones use a separate test case if the test software allows only one handover Skip the GSM Band test cases if not performed by the mobile phone Example 1 Test file Band 1 GSM900 Band 2 GSM1800 2 Test file Band 1 GSM1900 nternal Antenna est case Parameter Measurements Limits e GSM Band 1 e Display check e individual e BS Power 55 dBm check e middle BCCH 2 Call from BS e ow TCH e Ringer Loudspeaker individual e highest PCL check check e BS Power 75 dBm e middle BCCH 3 TX GSM Band 1 e low TCH e Frequency Error e GSM Spec e highest PCL e Phase Error RMS e BS Power 75 dBm e Phase Error Peak e middle BCCH e Average Power e Power Time Template Handover to GSM Band 2 Including Handover Check TX GSM Band 2 e low TCH e Frequency Error e GSM Spec e highest PCLO e Phase Error RMS e BS Power 75 dBm e Pha
13. els are being printed the setting Print test labels V is activated by default After having printed a well aligned test label you can uncheck the setting and print the correct label Hint For correct printing of IMEI labels you must have a Zebra label printer with special material that fits for label printing This printer has to be connected to local LPT1 printer port also see Installation of IMPRINT and MUST feature a printing resolution of 300dpi Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 44 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 14 International Mobile Equipment identity IMEI The mobile equipment is uniquely identified by the International Mobile Equipment Identity IMEI which consists of 15 digits Type approval granted to a type of mobile is allocated 6 digits The final assembly code is used to identify the final assembly plant and is assigned with 2 digits 6 digits have been allocated for the equipment serial number for manufacturer and the last digit is spare CF61 series IMEI label is accessible by removing the battery Re use of IMEI label is possible by using a hair dryer to remove the IMEI label Date code is shown on IMEI label Detailed description on how to read date code is given in Annex 2 To display the IMEI number exit code and SW HW version key 300 C
14. er a successful verification pass the defective item to the responsible troubleshooting group gt Ifthe fault description can not be verified perform additional tests to save time and to improve repair quality Switch on the device and enter PIN code if necessary unblock phone Check the function of all keys including side keys Check the display for error in line and row and for illumination Check the ringer loudspeaker acoustics by individual validation Perform a GSM Test as described on page 36 Check the storage capability gt Check internal resistance and capacity of the battery gt Check battery charging capability of the mobile phone gt Check charging capability of the power supply gt Check current consumption of the mobile phone in different mode Visual inspection gt Check the entire board for liquid damages gt Check the entire board for electrical damages gt Check the housing of the mobile phone for damages SW update gt Carry out a software update and data reset according to the master tables and operator customer requirements Repairs The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals If special equipment is required the service partner has to use it and to ensure the correct function of the tools If components and especially soldered components have to be replaced all rules mentioned in d
15. ite of PPF appears after process is completed Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 34 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Setting Files CAM315_FW_ 1 1 f Taiwan _Out E22111 710 bin CAM31 5 PY V1 17 Tatwan beng m315_twn ppt Log Function ith Network Lock NCY success EREE success Error Error 0 success Error Msg com4 rritePFilePptFile Yrite Msg com4 ritePFilePpfFile Yrrite Bengs Msg com4 yrritePFilePpfFile Writ o Msg com4 WritePFilePpfFileQ Writ A Pe ENR Msg com4 rritePFilePptFile Writ success Erro Msg com4 rritePFilePpfFile Writ Msg com4 rritePFilePpfFile Yrit ACK success Msg com4 rritePFilePptFile Writ BACK succes success Errol Msg com4 rritePFilePptFile rrite MMI FS_ID MEDIA_LIB CANNED MES5 Msg com4 rritePFilePptFile rrite MMI FS ID MSG SETTINGS FILE succ Msg com4 rritePFilePpiFilef rrite MMI FS ID UA MODEL ID success Err Msg com4 yrritePFilePptFile Write MMI FS ID BAND SETTING success El Msg com4 rritePFilePptFile Write MMI FS ID CLUB BENQ URL success Msg com4 yrritePFilePptFile Yrite all the PFiles Success Error 0 Msg Completed 8 01 sec 4 Ready M315 10 Backup and Restore of Wap and Network Setting Select Back and Restore of Wap and Network Settings option Vie
16. le Driver Installer 1 Please remove your USB data cable first 2 ClickOK to install Cancel to abort a DataCableDrvinstaller fe Driver installation OK ij Please plug in the Data Cable to complete the installation Plug in the Data cable and follow the installation instructions to complete the process Check the Comport number of the data cable in the device manager XCSD tool supports only Comport 1 to 10 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Installation of XCSD tool Start setup exe file and follow the instructions The installer creates a shortcut in the start menu bar Start Programs XCSDTool_L1 BenQS Programs XCSDTool_Lt t j Bengs Ei Documents b Settings H Search Help and Support Windows XP Professional 7 Software basic settings Start the software BenQS exe The XCSD tool will be shown on the screen Select Model for example see the screenshot below BenQ XCSDTool L1 1 4 10 ER File Setting View Model Help a PSO A520 Help uroo z2 M220 M00 M05 M315 M350 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Select Com port Setting Com port view Model Help eee 8 Software Download procedure Select Download Opti
17. native Opening Tool carefully Use Tweezers to disconnect the Flex Cable from the RF Control Board socket Remove rubber gasket from ringer Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove Screws with the Torque Screwdriver Remove Vibra Alert with the Alternative Opening Tool carefully Step 11 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove the antenna PCB Remove the Side Key Remove Transflash card holder Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove the Keypad PCB Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 11 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Remove the Keypad by using Tweezers Remove screws with the Torque Screwdriver 15 Remove Lower Lift Case Cap by using the Alternative Opening Tool carefully Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care It is mandatory to place a Protection Foil onto the Display Disconnect the Flex Cable Remove the Camera Module by disconnecting it from the socket
18. ode 301 activates self diagnosis Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 15 General Testing Information General Information The technical instruction for testing GSM mobile phones is to ensure the best repair quality Validity This procedure is to apply for all from Siemens AG authorized level 2 up to 2 5e workshops Procedure All following checks and measurements have to be carried out in an ESD protected environment and with ESD protected equipment tools For all activities the international ESD regulations have to be considered Get delivery gt Ensure that every required information like fault description customer data a s o is available gt Ensure that the packing of the defective items is according to packing requirements gt Ensure that there is a description available how to unpack the defective items and what to do with them Enter data into your database Depends on your application system gt Ensure that every data which is required for the IRIS Reporting is available in your database gt Ensure that there is a description available for the employees how to enter the data Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Incoming check and check after assembling Verify the customers fault description gt Aft
19. on View Download alot odel Help w Beng Write PPF j wapi Network Bkp Restore Media Center Bkp Restore Unlock Tool DSC Upgrade Tool Smart Phone 5 USB Download eT 1 tan J ee File Setting oO Help w Status Bar w Toolbar Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 32 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Select Program Code example E22 1 11710 mot and Language Pack example E22 L 11711 mot Za b LA DIW Mot Fie LP Fie OP file MMP file Program Code lt lt Non specified gt Language Pack D lt lt Non specified gt gt Always convert moat W Povwer off set default Fi Program code L Language pack S Set default Status bar colour scheme yellow waiting for update blue update in progress red error occurred black Comport not available green Update successful COMI COM2 COMS COM4 COMS Come COM COMB Come GOMi0 Ready Mais Connect mobile phone with data cable Phone must be switched off Click on Start button and press the power on button on the handset to start the download During download process status bar shows the state of the process of P Program code L Language file and S Set default if activated After successful SW download the status bar of the used Com port is changed to green Era
20. se Error Peak e middle BCCH e Average Power e Power Time Template Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care External Antenna 7 Call from MS e GSM900 e Keyboard check e individual e high TCH check e second highest PCL e BS Power 75 dBm e middle BCCH TX GSM Band 1 e high TCH e Frequency Error e GSM Spec e second highest PCL e Phase Error RMS e BS Power 75 dBm e Phase Error Peak e middle BCCH e Average Power e Power Time Template RX GSM Band 1 e high TCH e RX Level e GSM Spec e BS Power 102 dBm e RX Qual e 50 Frames e BER Class Ib e middle BCCH e BER Class Il e BER ee Frames 10 Handover to GSM Band po Wicca Check 11 TX GSM Band 2 e high o e ee Error e GSM a e second highest PCL e Phase Error RMS e BS Power 75 dBm e Phase Error Peak e middle BCCH e Average Power e Power Time Template 12 RX GSM Band2 e high TCH e RX Level e GSM Spec e BS Power 102 dBm e RX Qual e 50 Frames e BER Class Ib e middle BCCH e BER Class Il e BER Erased Frames Final Inspection The final inspection contains 1 A 100 network test location update and set up call 2 Refer to point 3 3 3 A random sample checks of Data reset if required Optical appearance complete function 4 Check if PIN Code is activated delete the PIN Code if necessary Basis is the international standard of DIN ISO 2859 Use Normal Sample Plan
21. se of customer data Select the Power off set default option to erase all customer data of the phone during the download process Click the Set E2p to erase the customer data without software update SW files naming rules Program Code E22111710 Language Pack E22L11 11 E22 Project name 117 Program Code L Language Pack 117 Version 1 17 10 11 Program Code ID Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 33 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 9 Download PPF Handset configuration Select write PPF option View Write PPF amp Write PPF file el lt x File Setting View Model Help Bent Download Wap Network Bkp Restore Setting Media Center Bkp Restore Unlock Tool G09 ja Information M315 AP 5 M315 FY 1 1 Database File G9 w status Bar ct Information M315 AP 5 M315_FY _ 1 1 PPF File w Toolbar Select Database File example E22111710 bin and PPF File example beng_m315_twn ppf Sj Write PPF file Jog File Setting View Model Help Setting Files CAM31 5 PY _ Y1 17_ Taiwan Out E22111710 bin CAMII 6 PY 1 17 Taiwan beng m3i5_ twn ppft action Log N a i Network Lock Connect mobile phone with data cable Phone must be switched on Click to Write PPF button to start the process Confirmation about successful wr
22. semble Keypad PCB Am pirs UET ITT E T IMEE maan T TN Te oo a LAEN 7 Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 24 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Assemble transflash card holder Assemble the Side Key by using Tweezers Assemble the antenna PCB by using Tweezers Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Assemble the Ringer Alert by using Tweezers Step 26 Place screws by using the Torque Screwdriver T5 Assemble rubber gasket Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Connect flex cable connector Assemble the Lower Base Case Shell Place screws with Torque Screwdriver T5 Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 27 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSEXVIO Global Customer Care Place screws with Torque Screwdriver T5 Step 32 Assemble Battery Step 33 Assemble Battery Cover Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 5 BenQ Service Equipment
23. ssssessesseeeeeseeseeneeees 39 14 International Mobile Equipment Identity IMEL ccceceseeseeseeseeeseeeenseeeeeneeseesseeeenseeses 45 15 General Testing INfoOrmatiOn cccceeseeseeeeeeeseeeeseenseeeeeeeseeseoesseessoeaseeeeoenseeseoenseessonsseesaes 46 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 1 Key Feature System Tri Band GSM 900 1800 1900 _ Antenna e Integrated Main Display 262 144 TFT 176x220 pixels 2 2 inches Sub Display e White OLED 128 x 64 pixels y e 24MB e 2 0 megapixel 3 x linear digital Zoom USB 1 1 Bluetooth Object Push Profile Object Exchange Handsfree Profile Headset Profile Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 3 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care 2 Spare Part Overview of EF71 Overview Upper Parts Eeng HEMEMS Beng SIEMENS KO Pp J n B el a 7 Hoi a M i j F mes A _ eRe tamed Gi oau k r BA ma ke l i penie ari i i i _ 5 4 treana pe tE ai PA l P e HE 1 HATED A ENTEN oo E 405821001 7 Beg O azne us La l i mi cae sai No Description CM Order Number A Lower Base Case Shell Thd Battery Cover Batter Thd 4 y Transflash
24. w Wap Network Bkp Restore S Wap Network setting backup and restore a File Setting View Model Help Bent Download Write PPF Setting Media Center Bkp Restore Unlock Tool CAMS 211110 bin Database File CAMI w Status Bar ari 5 ntk w Toolbar Technical Documentation 08 2006 TD_Repair_L1 L8_CF61_R1 0 pdf Page 35 of 51 Created by inservio GmbH for BenQ mobile GmbH amp Co OHG Company Confidential2006 inservio INSE VIO Global Customer Care Select Database File example E22111710 bin and Setting File create new txt file and rename it to ntk file for settings backup Wap Network setting backup and restore File Setting View Model Help setting Files CAM31 5 FW V1 1 Tatwank_Out e22111710 bin CAM3I 5 PY V1 1 Taiwan Out Backup M315 ntk BACKUP RESTORE Connect mobile phone with data cable Phone must be switched off Click to Backup button to start the transfer the settings into the selected file Click to Restore button to start the transfer from selected file into handset 11 Backup and Restore of Media Center content Select Back and Restore of Media center View Media center Bkp Restore E Media center backup and restore File Setting View Model Help Ben Download Write PPF Wap Hetwork Bko Restore setting Unlock Tool CAMII w Status Bar ia Backup _M315 mmd w Toolbar Created by inservio GmbH for BenQ mobile Gmb
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