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1. HARDWARE ITEM PART NUMBER DESCRIPTION QTY 052178 1 4 20 X 625 SERRATED HEX WASHER FLANGE SCREW 2 VGQ216 STAINLESS STEEL SHELF WASHER Memphis Pro User Manual 29 ASSEMBLY STEP 1 ASSEMBLY PROCEDURE DETAIL A SCALE 1 26 1 ATTACH ITEMS 4 amp 5 ITEM 1 DO NOT TIGHTEN 2 PLACE ITEMS 2 amp 3 ON BOLTS USING KEYWAY SLOTS NOTE ITEM 5 SHOULD BE BETWEEN SHELVES AND ITEM 1 SEE DETAIL 3 TIGHTEN BOLTS SECURELY Memphis Pro User Manual PART NUMBER DESCRIPTION ee Goel GRILLBODY 1 22 VG2206 SHELF ASSY RIGHT 1 VG2201 SHELF ASSY LEFT DS2178 1 4 20 X 5 8 BOLT 8 VG0216 SHELF WASHER 8 30 ASSEMBLY STEP 2 WIRING HARNESS PLUG DETAIL B ATTACH WIRING HARNESS PLUG SCALE 1 4 TO WIRE HARNESS RECEPTACLE UNDER LEFT SIDE SHELF Memphis Pro User Manual 31 SMALL RACK SHELF SHELF B Sa i ET 5 III IS I ASSEMBLY STEP ASSEMBLY INSTRUCTIONS 1 PLACE 1 ON SHELF SMALL GRATE FLAV ORIZER LARGE GRATE PART NUMBER DESCRIPTION QTY 1 VG4403 VG4401 VG4402 3 PLACE ITEM TON ONE OF THE SHELVWES OF THE SMALL RACK SHELF 2 PLACE ITEM 2 2X ON SHELF amp LIP B 32 Memphis Pro User Manual
2. Pre Heating It is extremely important to ALWAYS allow your grill to preheat for 15 minutes at 550 before cooking This allows the grill and grates to heat up and maintain proper temperature once your food is introduced If you don t allow the grill to preheat you ll find that it takes a longer period of time to bring both the grill and the food to cooking temperatures Lid Position Always cook with the lid closed An open lid negates the convection air and lengthens cooking times Cooking with the lid closed keeps the temperature even cooking the food faster while using less fuel A closed lid also helps to create a smokier flavor Memphis Pro User Manual 6 Operating your ntelligent Temperature Control Temperature Control OOK 4 Control ON OFF Touch This pressure sensitive touch pad is used to turn the grill appliance on and off Turning the grill activates the automatic start up mode and illuminates the digital LED readout e Pressing the touch pad again activates the shut down mode of the appliance e The ON OFF touch pad allows electricity to flow to the electrical components for 20 minutes If after 20 minutes the appliance reaches a temp of 150F the igniter and start up feed rate will end and the appliance will continue to operate burn pellets e lf 150F is not achieved after 20 minutes the appliance will turn off and ER 2 will display on the screen
3. _ Mehis WOOD FIRE GRILLS Owner s Manual and User s Guide Congratulations on your purchase of the Memphis Pro Wood Fired Grill With proper care and maintenance your grill will give you years of trouble free operation Please review the following information carefully for useful tips and information that will help you utilize your grill s extensive features and benefits Keep in mind that your Memphis Wood Fired Convection Grill 15 so much more than a grill It s a double walled true Convection Oven featuring a unique Intelligent Temperature Control ITC which automatically adjusts for outside ambient conditions The result is a simple set it and forget it way to Cook Bake Roast Sear or Low and Slow Smoke whether it s 30 or 90 outside just set the desired temperature and sit back and enjoy We all have our favorite recipes and cooking tricks We suggest you experiment with your new grill to discover just how many ways it adds to your outdoor cooking experience With little time and effort you ll amaze your friends and family with your impressive culinary skills Like many of us you ll find that your Memphis Wood Fired Convection Grill will become your cooking appliance of choice eliminating heat and odors from cooking indoors while giving you unbeatable results Before you get started take a few moments to register your grill and write your model and serial number in the space provided This will register your w
4. This is your best protection against mildew which will form on any dirt or foreign material allowed to accumulate on tops or bottoms of fabric Use a cleaner such as Armor All or a product that will not only clean but also protect Have any small tears or punctures repaired promptly Keep away from pets Keep all shrubs and vines away from your grill cover as many plants contain acids which harm fabrics Do not cover your grill while the grill is still hot Do not store anything on the top of your grill cover Do not permit leaves twigs or other organic debris to remain on the cover for long periods of time Do not use high pressure hoses or steam to clean or use stiff brushes harsh detergents abrasive cleaners or chlorine on your grill cover Do not store your cover in the lower grill cabinet while the grill is in use Recommended Grilling Accessories Meat Thermometer Timer A Must The outside temperature wind conditions pellet fuel variety and the altitude at which you live affect cooking times The best way to ensure your meat has reached the proper temperature and is ready to eat is to purchase a good quality meat thermometer We recommend a digital model and particularly like those that feature wireless remote readouts Follow thermometer manufacturer s instruction to use Tongs Use tongs rather than a fork for turning and handling meats to avoid losing the natural juices Extra large ones with long handles allow you to grip a variety
5. Breast bone in boneless Thighs drumsticks indirect heat Direct heat pre cook 1 hr Boneless turkey roll indirect heat Memphis Pro User Manual 3 4 thick 1 1 2 thick 1 2 to 1 1 2 lbs 2 to 4 Ibs 1 2 thick 1 thick 2 to 3 Ibs to 7 lbs 3 4 thick 3 to 4 165 5 to 7 165 4 to 8 lbs 18 to 24 oz 6 to 8 oz each 4 oz each 4 0 8 oz 4 oz 2 to 3 07 4 1 2 165 not stuffed 8 to 12 Ibs 8 to 12 165 12 to 16 lbs 16 to 24 165 4 to 7 5 2 3 4 to 3 1 2 lbs 8 to 16 oz 2 to 5 165 5 to 10 lbs 450 650 450 650 375 450 650 450 650 350 375 350 375 450 650 325 160 325 160 325 160 C 325 F 160 c 325 F 160 c 325 F 160 c 325 F 160 c 325 F 160 c 325 F 160 c 3 to 4 min side 7 to 8 min side 15 to 25 min total 1 1 2 to 2 hrs 4 to 5 min side 5 to 7 min side 18 to 20 min Ib 25 to 30 min Ib 4 to 5 min side 6 to 7 min side 60 to 75 min 18 to 25 min Ib 15 to 20 min Ib 45 to 55 min 10 to 15 min side 6 to 8 min side 10 to 15 min side 8 to 12 min side 8 to 12 min side 2 1 2 hrs 1 hr 25 min 18 to 20 2 to 3 hrs 3 to 4 hrs Not recommended 1 to 1 3 4 hrs Not recommended 1 1 2 to 2 hrs 8 to 10 min side 1 1 2 to 2 hrs 2 to 3 1 2 hrs Medium 160 Medium 160 160 Medium 160 145
6. Model Serial Number Located under pellet hopper lid Include a copy of your dated sales receipt to complete the registration If you would like to receive periodic e mails with recipes promotions and other useful information please write your e mail address below Your information will be used by Hearthland Products exclusively and will not be sold to any outside agency E MAIL Send Registration Card to the following address Hearthland Products LLC Memphis Grill Warranty Registration 9111 Grand Ave S Bloomington MN 55420 Thank you for choosing a Memphis Wood Fired Convection Grill 5 18 10 Memphis Pro User Manual 29 Memphis Pro User Manual This page left intentionally blank 26 PARTS LIST a 27 Memphis Pro User Manual VG0001 PARTS LIST ITEM NO PART DESCRIPTION QTY PARTNO DESCRIPTION QTY 4 20 STAINLESS DOOR ASSEMBLY vom GRILL HODD VG1101 ASSEMBLY VG0213 HINGE BOTTOM LEFT ASH GREASE TRAY VG4403 FLAVORIZER VGO0O001 GRILL MAIN BODY To SHELF ASSEMBLY FAN HOUSING 6 SHELEWASHER WASHER 3 6 TEMPERATURE TEMPERATURE PROBE 1 HINGE RIGHT RIGHT HOPPER ASSEMBLY ASSEMBLY 2204 DOOR ASSEMBLY VG0905 AUGER MOTOR RIGHT 054213 DELRIN WASHER 0115 REAR ACCESS PANEL VG0210 ee 0112 PELLET HOPPER LID Memphis Pro User Manual 28
7. e When the ON OFF touch pad is used to turn off the appliance the board will stop the auger from turning The convection fans will continue to run until the temperature reaches 130F e When the appliance reaches a cool down temperature of 130F the electricity will be shut off to the working components If the temp has not reached 130F after 20 minutes the electricity will be shut off to the controller Pellet Prime Touch Pad e When the Pellet Prime touch pad is pressed and held the fuel feed system will turn and feed more wood pellets to the burn pot e This can be used to add more fuel just before opening the grill lid to help with quicker heat recovery also be used to add more fuel while smoking to increase the smoke intensity Temp Temperature up and down touch pad e Pressing either the up or down arrows the LED readout can be moved in 5 degree increments e The temperature setting range is 180 250F for smoke mode and 255 650F for cook mode Memphis Pro User Manual 7 Temp Temperature Display Screen Displays temperature readouts error messages and power up readout LED Messages 1 HLnD GrLL 1 12 These three screens will display when the appliance is plugged into surge protector and then into an electrical outlet This describes the make and model of the board The 1 12 in this example identifies the software revision your grill may indicate a different version of software 2 350 This is the defaul
8. highly recommended to get accurate readings of your food Function Mode Cook Smoke Touch Pad By pressing the mode touch pad the style of cooking and related pellet feed rates will change The LED beside Cook or Smoke is used to indicate which mode is being used A blinking LED indicates the start up igniter is on or shut down fans are running to cool the grill status of the grill Memphis Pro User Manual 9 Using Your Memphis Wood Fired Convection Grill Prior to starting your cooking center inspect the Burn area inside the grilling area It s a recommended practice to go through this procedure at initial start up and after every few uses to ensure peak performance Actual frequency varies depending on usage and fuel type 1 2 3 Ee Memphis Pro User Manual Open the main lid and remove the Stainless Steel Cooking Grates Remove the stainless steel flavorizer heat deflector The flame Deflector helps distribute heat contains fly ash and keeps the flame from making direct contact with cooking grids If necessary remove the stainless steel burn grate and check the burn pot area remove any foreign items ensuring that the air holes in the grate are clear Take precautions not to damage the igniter wiring connections or pull the igniter out of the igniter tube Re install the burn pot making sure it s sitting flat after installation Re install the stainless steel flavorizer heat deflector Reinstall the
9. the grilling area maximizes heat retention and year round cooking capability Large casters that swivel and lock for easy maneuverability Stainless Steel cooking grids for years of service Integrated enclosed lower cabinet Simple to use Intelligent Temperature Control ITC Capable of Smoking BBQ Grilling Baking and Searing temperatures e Dual auger system with extra large 16 capacity hopper which can be separated for cooking with two different flavored pellets e Exceptionally durable and reliable construction e Attractive craftsmanship and high quality performance 575 square inch cooking area includes the upper rack and can be increased to 850 square inches with optional grates 3 905 cubic inch cooking area for large roasts and turkeys Low CFM Blower Fans Cause pellets to burn and produce true convection oven cooking Heavy duty construction using 304 stainless amp aluminized steel Two Stainless Steel Side Shelves offer a durable easy to clean surface Ash Drawer Grease Catcher makes for no fuss cleaning Auto Start Button amp Electric Igniter eliminate the need for matches amp lighter fluids Smoking Mode gives you that savory flavor on demand and is programmable from 180 225F Stainless Steel Flame Deflector reduces the chance of flare ups and assists in even heat distribution It also directs the majority of fly ash into the ash pan Stainless Steel Burn Pot designed for high performance and longevity A
10. to 160 145 to 160 145 to 160 Medium rare 145 Medium 160 180 as measured in the thigh 170 180 180 to 185 180 to 185 180 as measured in the thigh 170 180 170 to 175 18 Appendix Approximate Smoking Times for Memphis Wood Fired Convection Grill Always use a meat thermometer to be sure meats and poultry are cooked to a safe internal temperature and doneness Serious Health risks may exist with undercooked meat Approximate cooking times are from various sources and are based on meat at refrigerator temperatures Use a good quality temperature probe to assure best results We suggest that when grilling at higher temperatures you apply barbecue sauce only during the last 15 to 30 minutes of grilling to prevent excess browning or burning NOTE Keep lid closed when using Smoke Mode Smoking times are largely dependent on personal preference and the quality of the meat being smoked In general the longer you smoke the meat at a lower temperature the more tender the meat will become You will also need to consider how much of a smoke taste you want and what flavor of smoke Oak Hickory Apple Alder Cherry Mesquite to name the most common Here again that is largely a matter of personal preference For best results we recommend that you use a set point temperature in Smoke Mode from 225 275 for most meats If you wish to have a smokier flavor and have the time you can go as low as 1809 but you usual
11. to the SS Memphis Pro User Manual 4 How Your Memphis Wood Fired Convection Grill Works Your Memphis Wood Fired Convection Grill represents a new way of outdoor cooking It s a true high quality convection oven that also has grilling and smoking capability It combines many unique features with time proven pellet burning technology Together they give you controlled quick savory and repeatable cooking results every time The perfect cooking experience starts with filling both sides of your hopper with all natural 100 hardwood BBQ pellets We recommend Natures Way flavored BBQ Pellets Pushing the ON Button activates the Electronic Igniter the combustion fan and the auger The auger feeds the wood pellets from the hopper onto the burn pot where they are ignited using super heated air The Intelligent Temperature Contro allows you to set the cooking method and temperature desired and will adjust for ambient conditions Convection circulation fans provide combustion air to the burn pot as well as provide convective cooking air by distributing the heat evenly throughout the cooking area The natural smoke flavor produced by the burning pellets the vapor produced by the juices dripping on the Flavorizer Trays and the air circulating throughout the cooking area combine to give you the unique flavor that can only be achieved using a Memphis Wood Fired Convection Grill Features e Double wall insulated construction throughout
12. Pro User Manual 3 Unpacking and Assembling Your Memphis Wood Fired Convection Grill Read all Safety Information Prior to Operating Grill Grill requires 2 two people for safe assembly Please note that during shipping some movement may have taken place so a complete visual inspection is required Be sure to inspect entire grill after removing the protective shipping carton Report any damage to your local dealer immediately Shipping damage is not covered under warranty Some surfaces may be sharp so wear gloves when assembling Do not plug in the grill until it s fully assembled the plastic protective film is removed from all stainless steel surfaces and you re ready to cook See start up procedure for more details Your carton will contain the following 1 pre assembled grill head lower cabinet assembly 2 large cooking grates 1 small cooking warming grate 1 Integrated flavorizer flame deflector 1 right shelf without ITC 1 left shelf with ITC and wiring harness 1 hardware bag with Owner s Manual Tools Required 3 8 open end wrench for side shelf assembly Unpack and Identify Primary Components and Hardware see supporting diagrams e 10 14 20 X1 bolts for side shelves e 10 5 diameter washers for grill shelf standoff Procedure for Assembly See Diagrams on pages 26 35 CAUTION Remove ALL protective plastic film from stainless steel surfaces before starting the grill It will melt and adhere
13. RT OR FRESHEN UP THE FIRE KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE GRILL WHILE IT IS IN USE 5 Turn the Intelligent Temperature Control on by following steps 1 5 as noted in Automatic Start up on page 10 6 Light the fire starter 7 as pellets are burning briskly replace the stainless steel flame deflector flavorizers and cooking grates Your grill will begin to produce smoke while the start up cycle is taking place Close the lid Self Cleaning and turning off your Memphis Wood Fired Convection Grill Your Memphis Wood Fired Convection Grill will give you many years of service with minimum cleaning An important step is allowing the grill and cooking grates to Self Clean by running the grill at a high temperature for 10 15 minutes after each use or before the next use While the grill is still burning make sure the control is in the cook mode and use the display to set the temp to 600 Let the grill burn off any residue inside the grill for 10 15 minutes and then shut off Once the grill is cool scrape any reside off of the flavorizer into the grease tray Empty the grease tray To shut cooking center off press 1 0 ON OFF The fuel feed will stop When internal temperatures have cooled to approximately 120 the convection fans will automatically shut off After the cooking center cools clean the outside with a mild detergent and soft rag Cover the cooking center with the optional cover Note If grease o
14. arranty and make it quick and easy to reference this information in the future Your model and serial number are located on the sticker under the hopper lid Be sure to complete and mail in the Warrantee and Registration card on page 25 Thank you for choosing Memphis Wood Fired Convection Grill Model Serial Number VGOOO1 S P Date of Purchase Dealer Memphis Pro User Manual 1 Index Welcome Page Index Safety Information Unpacking and Assembling Your Memphis Wood Fired Convection Grill How your Memphis Grill Works Read Prior to Lighting Intelligent Temperature Control Overview Using your Memphis Grill Operating Instructions Information about BBQ Cooking Pellets Periodic Grill Maintenance Recommended Grilling Accessories Food Handling and Safety Appendix A Approximate Grilling Times Appendix B Approximate Smoking Times Appendix Facts Tips 4 Techniques Wiring Diagram Limited Warranty Blank Page Warranty Registration Blank Page Memphis Parts Exploded View and Part List Grill Hardware Kit Identification Grill Assembly Instructions Memphis Pro User Manual Page 7 8 10 12 13 13 14 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 Warning Read all Safety Information Prior to Operating Grill e For outdoor use only Do not use in any enclosed area e Keep grill 24 or more from any combustible surface prevent Gr
15. cement of parts in the manner and for the period of time stipulated hereunder shall constitute the fulfillment of all direct and derivate liabilities and obligations from HP to you 2 The warranty coverage begins on the original date of purchase as stated on the sales receipt Product registration is required to validate the warranty 3 Repair or replacement of the HP component does not extend the limited warranty beyond one 1 year from date of purchase 4 Pouring liquids on or in your HP product will void this warranty 5 HP takes every precaution to utilize materials that retard rust including the use of high temperature paint where advisable Even with these safeguards the protective coatings can be compromised by various substances and conditions beyond HP control High temperatures excessive humidity chlorine industrial fumes fertilizers lawn pesticides and salt are some of the substances that can affect paint and metal coatings For these reasons the limited warranties DO NOT COVER RUST OR OXIDATION unless there is loss of structural integrity on the grill component Should any of the above occur refer to you Instruction Manual s maintenance section for paint finish protection HP recommends that you purchase a HP full length protective cover for your grill when not in use 6 The warranty is based on residential use Warranty coverage does not apply to products used in commercial applications Exceptions to the Limited Warran
16. ded that you remove any build up of food or grease from the flavorizer after each use A clean flavorizer further reduces flare ups Brush or scrape any build up off of the flavorizer with a grill brush or putty knife Never clean the flavorizer while it is hot Firebox and Hood Because the firebox is used to channel the fan forced air into the burn grate there is very little maintenance to be done in this area Occasionally you may either vacuum or brush out any build up of ash or burn debris that has fallen below the burn grate Remove any accumulation of grease or debris on the inside surfaces Memphis Pro User Manual 13 Stainless Steel Burn Pot and Igniter Periodically check the air holes found in the burn pot for any blockages or build ups Using a wire brush scrape off any build up or blockage When reinstalling confirm the proper positioning in the burn pot The burn pot should be level from side to side and from front to back as well as should have a snug but not tight fit You will also want to visually check the air holes in the igniter tube Clean any debris or blockage out of both areas to ensure a perfect start Ash Grease Tray Always be sure the ash grease pull out pan is clean and free of debris To make cleaning a breeze you can line the ash pan with foil wrap During the warmer months empty any grease build up on a more frequent basis to keep it from going rancid Grill Cover Keep your Memphis Convection Grill Cover clean
17. dling easier but also allow for different foods to be combined and grilled together without piercing the food Griddle One of the most used accessories for those grill enthusiasts that enjoy cooking any foods outdoor Use to griddle complete breakfasts grill sandwiches and toast fajitas Cook all your bacon and sausages outdoors and they re great for grilling vegetables stir frying and searing Cooking Racks Nickel plated roast racks and rib racks are a great way to increase your cooking pleasure Roast racks can be used to enhance the convective cooking capabilities of your grill by allowing the smoke flavored air to move around the entire roast evenly Rib racks are a great way to increase your capacity of your grill for those large gatherings They can also be used for chops and chicken pieces Additional small grates are available for purchase and will allow you to significantly increase your total cooking surface Skewers wood or metal Wood skewers adhere better to meat than the metal ones When using the wood skewers remember to soak them in water for at least 30 minutes before using to prevent them from burning in the heat of the grill Another way to protect them would be to wrap the exposed ends with aluminum foil Metal skewers should be those with flat blades or dual prong The flat skewer is designed to prevent the food from rotating when you turn the skewer The dual prong skewers hold all foods more securely and are ideal
18. e smoke mode and the mix of flavored pellets you use along with the all purpose pellets This is more important if you use stronger flavored pellets such as Mesquite Switching to smoke mode soon after putting your food on the grill allows the smoke to penetrate the meats before they have a chance to sear closed The smoke mode works best when a longer cooking time is required such as large cuts of meat fish or poultry Experiment with the length of time you leave for smoking before cooking thoroughly Try different combinations of both modes Some chefs prefer the smoke mode at the end of cooking and to keep the food warm until ready for Serving You can return to the cook mode at any time by pressing the set mode button to cook cook light will illuminate It is not recommended that you go from very high heat above 400 to smoke Mode without a cool down period CAUTION If at any time excessive flame is visible i e FLAME DEFLECTOR is glowing bright red turn the temperature set point down using the down arrow on the keypad If excessive flame persists turn unit off and check for problem or call your authorized Memphis Grill Dealer CAUTION Grease fires are caused by excessively greasy food not properly maintaining your grill or failing to clean your ash drawer on a regular basis In the unlikely event you experience a grease fire while cooking remove your food and close the lid If the grease fire does not go out within 5 minutes open
19. ease Fires clean your grill a regular basis This includes the flavorizer and grease tray Should a grease fire occur turn off the grill unplug the grill and leave lid closed until the fire 15 out When cooking exceptionally greasy foods put a foil pan below the food to catch the grease Do not put anything flammable in the storage area under the grill e Never operate the grill without the rear panel on and fastened The rear panel must be fastened to ensure proper cooling of the pellet hopper and mechanical cabinet e Keep rear panel louvers clear of obstructions e Before each use your Memphis Grill should be checked for burn grate obstructions to make sure proper air flow is maintained See cleaning instructions in this manual for correct procedures e Accessible parts of the grill are very hot Keep young children away while in use e Exercise reasonable care when operating your grill It will be hot during cooking or cleaning and should be attended if children are present e Do not use lava rocks or charcoal in your grill e To avoid the chance of serious burns never lean over an open grill or place hands or fingers on the front edge of the cooking box e Use heat resistant barbeque mitts or gloves when operating this unit e Do not move your Memphis Wood Fired Grill while operating or while the grill is hot Make sure the fire is completely out and that the grill is completely cold before transporting the grill Memphis
20. eat at room temperature or on a counter top Marinate meat in the refrigerator Always use a meat thermometer to determine the internal temperature of the foods you are cooking It s a good idea to put grilled food onto a heated platter to help keep the food warm Steaks benefit from resting for several minutes before serving This seals those delicious juices in the meat Memphis Pro User Manual 16 Appendix Approximate Cooking Grilling Times for Memphis Wood Fired Convection Grill Always use a meat thermometer to be sure meats and poultry are cooked to a safe internal temperature and doneness Serious Health risks may exist with undercooked meat Approximate cooking times are from various sources and are based on meat at refrigerator temperatures Use a good quality temperature probe to assure best results We suggest that when grilling at higher temperatures you apply barbecue sauce only during the last 15 to 30 minutes of grilling to prevent excess browning or burning Control GRILLING INTERNAL Set Pomt TEMP F BEEF Steaks 3 4 thick 3 to 4 min side Medium rare 145 550 650 4105 min side Medium 160 5 to 7 min side Med Well 170 Kabobs 1 cubes 550 650 3104 min side 145 to 160 Hamburger patties 1 2 thick 3 min Medium 160 Note It is recommended that hamburger be cooked 450 650 side Med Well 170 to min of 160 to prevent health hazards 4 to 5 min side Well Done 180 5
21. g fuel have a high content of softwood or even recycled wood furniture which can include pitch chemicals or glues and should not be used for cooking To be sure you are using clean burning pellets manufactured for cooking purchase Natures Way 100 hardwood BBQ pellets Store pellets in a dry location for optimal performance Flavored Pellet Guidelines Mesquite yields a woodsy flavor to grilled foods and is often used with poultry Hickory intensifies the flavor of food with a robust tangy taste suited to beef pork or lamb Apple or most any fruitwood adds a smoky mild sweetness and is highly recommended for baking bread chicken and pork Flavor is an individual taste and we suggest you try the different flavors or combination of flavors to find the combinations that suit your needs and tastes See you local dealer or go to www natureswaypellets com to order individual pellet flavors Periodic Grill Maintenance Stainless Steel Working Surfaces ALWAYS clean dirt and dust off all stainless steel surfaces before you begin to cook The dirt can cook into the metal and discolor it Dirt can be easily cleaned with hot soapy water and a soft cloth There are also many commercial products made to clean and protect your stainless steel surfaces Painted Surfaces Your painted surfaces have a very durable high temp powder coat finish The surfaces can be cleaned with mild soap and water and wiped with a soft rag Flavorizer It is recommen
22. ly do you get great results at these temperatures but it takes a shorter amount of time and frankly most meats don t require super low extra long smoking times lf you wish to smoke at lower temperatures the Memphis Pro is calibrated to allow you to go as low as 180 When smoking at the lower temperatures it s critical that you use a premium food grade pellet such as Natures Way flavored BBQ Pellets Nature s Way premium pellets are specially formulated from extra clean raw materials and are specifically sized to allow more even feeding at low feed rates For best results always use premium pellets Caution We don t recommend that you use the lower temperatures when smoking in cool and or windy conditions At temperatures less than 225 to 250 the possibility of creosote developing from smoke condensation arises As always use your best judgment but proceed on the side of safety and caution The best way to determine where you get the best results is to experiment We all have different tastes and the best way to determine what s right for you is to try different flavors and techniques When you find that just right method don t forget to share it with other owners by going to www memphisgrills com recipes Creosote is a gummy foul smelling corrosive and flammable substance that if no precautions are taken will coat the insides of everything it passes through It is formed when gases given off in the burning proces
23. ly don t gain much by doing that Always use meat thermometer to be sure meats and poultry are cooked to a safe internal temperature and doneness The following is a general guide and we recommend you experiment to find what temperature and flavor best suites your personal taste If you want to finish faster use higher temperature Note this will in most cases result in a less tender product When you have the time the lower temperature for a longer time will give you the best results For additional tips and to view and share a recipe go to www memphisgrills com recipe ITEM INTERNAL TEMP 2259 2755 145 to 160 HAM 225 275 140 170 LAMB 225 275 145 to 160 PORK Fresh 225 275 160 180 VEAL 225 275 145 to 160 VENISON 225 275 145 to 160 CHICKEN 225 275 170 to 180 DUCK or GOOSE 225 275 180 to 185 TURKEY 225 275 180 as measured in the thigh Memphis Pro User Manual APPENDIX The following few important facts tips and techniques to achieve great smoking results There are probably as many theories on the best smoking method as there are chefs using them With that in mind consider the following factors when deciding which method best fits your needs While opinions vary on this a little research will show that smoking in the 225 to 275 temperature range is by far the temperature choice used for most meats The possible exception would be some fish Not on
24. not allow the exclusion or limitation of incidental or consequential damages or limitations of implied warranties so the limitations or exclusions set forth in this limited warranty may not apply to you This limited warranty gives you specific legal rights and you may have other rights which vary from state to state The limited warranty for Five 5 years is in lieu of all other warranties expressed or implied at law or otherwise and HP does not authorize any person or representative to assume for HP any obligation or liability in connection with the sale of this product This means that no warranties either expressed or implied are extended to persons who purchase the product from any one other than HP or an authorized HP Distributor Procedure for Warranty Service Call your nearest HP dealer for repair or replacement of your in warranty parts Be prepared to furnish the following information 1 Purchaser s name model and serial number of grill and date of purchase 2 An accurate description of the problem Memphis Pro User Manual 23 Memphis Pro User Manual This page 1 intentionally left blank 24 Warranty and Registration Complete and return this Product Registration Card within 30 days of purchase to register your warranty THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE First Name Last Name Mailing Address City State Zip Code
25. of delicate foods Basting Brush You may need a selection of these because you should not use the same brush in two different marinades Use to apply your favorite sauces and marinades to foods on the grill Again look for one with a long handle to keep you hands away from the heat Natural bristles that are cut at a 45 angle make it easier to baste large cuts of meat Spatulas Tongs A must for turning those delicious burgers and fish filets Again look for a long sturdy handle and the widest blade possible The holes in the blade prevent the build up of steam which could make your food soggy Memphis Pro User Manual 14 Aluminum Foil Extra strength foil is always useful for grilling Used to make foil packages cover food or to fold up into a flat dish to act as a drip pan Also used to speed up cooking protect bones from burning and to keep foods warm Drip Roast Pans Used to prevent flare ups keep food from drying out eliminate basting and catch those flavorful juices that drip from the meat Various juices can also be added to the pan to impart a desired flavor such as apple lemon cranberry pineapple any cola etc Grill Baskets Perfect for cooking foods that are difficult to handle on the grill such as vegetables seafood fish and certain cuts of meats Usually made out of nickel plated steel these baskets are made of two identical halves being held together with hinges Not only do they protect food and make han
26. r smoke discoloration is allowed to stay for long periods of time you may need stronger Cleaner to remove Frequent through cleanings are strongly advised Memphis Pro User Manual 12 Information About BBQ Cooking Pellets Flavored pellets come in a variety of flavors such as Mesquite Alder Apple Hickory Maple and Cherry to name the most common They contain approximately 8 200 of heat per pound have very little ash and a low moisture content Always use Premium BBQ Pellets in your grill Premium BBQ pellets have a maximum length of 1 5 and burn more cleanly Long pellets and excessive sawdust can greatly effect pellet feeding and temperature consistency Wood pellets have been in existence for over 200 hundred years and there are currently more than 125 active pellet mill operations in United States and Canada producing millions of pounds of pellet each year Natures Way 100 hardwood BBQ pellets are produced in the much the same manner as wood pellet heating fuel is produced Sawdust and clean wood chips are pulverized and dried The dried material is then processed under heat and pressure This material is forced through a hard steel die rotating against rollers and then forcing the material through the die with pressure over 3 000 PSI As the pellet is forced through the final die it is sheared off at a specific maximum length cooled screened vacuumed and then bagged or boxed Caution some wood pellets produced for heatin
27. rn grate and repeat the above steps 5 To operate Once the Convection Grill has started operate as follows A unique advantage of the ITC is that when you turn it on and select your mode and temperature the ITC will enter a preheat and temperature learning cycle At this time your grill will both preheat and compensate for current ambient conditions After approximately 20 30 Memphis Pro User Manual 10 minutes depending on conditions and temperature settings your grill will be ready for use and to maintain your desired cooking temperature see food preparation chart Appendix A for recommended cooking temperatures Cooking Mode Temperature will be automatically maintained at your set temperature range You may notice some fluctuation up and down during this time This is a normal part of any oven appliance operation Smoke Mode Smoking is a variation on grilling and is one of the unique advantages of your Memphis Wood Fired Convection Grill Your Memphis Wood Fired Convection Grill gives you the temperature range for both Cold and Hot Smoking Cold Smoke mode set to temperatures between 180 and 225 produces a greater amount of smoke Hot smoke mode set to temperatures between 225 and 250 will produce lighter smoke Which method you use will largely depend on what is being smoked see Appendix B and your personal preferences Smoke TIP To vary smoke flavor intensity experiment with the amount of time you use th
28. s combine and condense Typically the gases leave the burn chamber with the smoke However if restricted too much or If the smoke is cooled below 225 250 F the gases can liquefy forming creosote Memphis Pro User Manual 20 1070 Losny would 1001 09913 cH Ued 001781400 1017519007 airy 3114 pay uomo 001781000 193108 1931001 79814 9 Waal 900010 21 AVE hiv 5 Year Limited Warranty This limited warranty covers products manufactured by Hearthland Products LLC Products carry a 5 year limited warranty from the date of purchase by the original owner against defects in material and workmanship Electronic and electrical components carry a 2 year replacement warranty when subjected to normal residential use Limited warranty does not apply to paint burn pot burn grate grill cover gaskets or damage caused from corrosion Conditions of Limited Warranty 1 During the term of the limited warranty Hearthland Products LLC s HP obligation shall be limited to replacement of covered failed components F O B point of shipment HP will repair or replace parts returned to HP freight prepaid if the part s are found by HP to be defective upon examination HP shall not be liable for transportation charges labor costs or export duties Except as provided in this CONDITIONS OF LIMITED WARRANTY repair or repla
29. stainless steel cooking grates Open the Pellet Hopper Lid found at the rear of your grill Check for any foreign objects Fill one side of your hopper with all purpose pellet fuel and the other side of the hopper with the amount of the specific flavored fuel you will need for this cooking period Note it s critical that you have fuel both sides or the feed rate will be half of the required amount and the cooking center will not reach or maintain temperature setting Close the hopper lid Plug your Memphis Wood Fired Convection Grill into the nearest 110 Volt AC outlet Note Use a GFI Outlet We strongly recommend that if your home does not have a GFI outlet that you install one or use a high quality outdoor surge protector Operating Your Memphis Wood Fired Convection Grill and Intelligent Temperature Control 94 Intelligent Temperature Control About the ITC is very much the same as the control on your kitchen oven The big difference is the ITC s ability to automatically compensate for different ambient conditions This means that you can cook outside whether it s 30 or 90 When you first start your convection grill the ITC captures the ambient temperature and then enters a Learn mode which allows it to make adjustments to compensate for ambient conditions Automatic Start Up 1 Place FUNCTION MODE SWITCH to Cook or Smoke Mode Corresponding light will illuminate 2 Set the TEMP DISPLAY Arro
30. t temperature at start The temperature setting range is from 180F to 650F while the actual temperature readout ranges from room temperature to 7OOF 3 ER 1 This error code 15 to indicate the appliance has overheated 4 ER 2 This error code indicates a failure to ignite After pressing the ON touch pad the appliance must reach an operating temperature of 150F within 20 minutes If it fails to reach this temperature the appliance will shut off and the error message will appear on the display screen 5 ER 3 This error code indicates a power failure causing the grill to cool Note To reset an error press on or off after correcting the problem Temperature Display Screen By pressing the display touch pad the LED display screen will show either the actual temperature within the appliance or the set point The LED besides actual or set point is used to indicate which temperature is presently displayed Note it is normal for the temp readout to vary from time to time This is caused by pellets being placed in the burn pot and the pellets burning down until the controller calls for more pellets to be placed in to the burn pot This works similar to an oven when it turns off and on to maintain temperatures As you preheat your grill you will see larger deviations in temperature After the grill is preheated and the cooking temperature is set the temperature will stabilize within a normal range An instant readout food temperature probe is
31. the lid and lightly sprinkle baking soda on the fire Be careful not to burn yourself If the fire remains unplug the grill and shut the lid until the fire is completely out rare cases the ITC will display and error code 1 indicating that the maximum temp was exceeded To clear the error message turn the grill off and allow it to cool Once the grill cools to 120F restart using the normal starting procedure When preparing particularly greasy food place a pan partially filled with water under item to catch grease Memphis Pro User Manual 11 Manual Start Up In case of igniter failure you can start your Convection Grill manually 1 Remove the stainless steel grills flavorizers and the flame deflector 2 Inspect the stainless steel burn pot to ensure that is clean of debris ash and that the igniter air holes are not obstructed Also check to ensure proper placement of the burn grate 3 Place a small handful of pellets in the bottom of the burn grate just enough to cover the igniter tube airway hole This is the slightly larger hole that is divided in half on the rear vertical wall of the burn pot Add a small amount of solid fuel fire starter such as those made from sawdust and wax or use wood shavings 4 Add a small amount of fire starter to the pellets on the burn grate CAUTION DO NOT USE FLAMMABLE LIQUIDS SUCH A GASOLINE GASOLINE TYPE LATERN FUEL KEROSENE CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO STA
32. to 7 min side Roast rolled rump indirect heat 4 to 6 lbs 18 to 22 min Ib 145 to 160 sirloin tip indirect heat 3 1 2 to 4 lbs 350 20 to 25 min Ib Ribs Back not smoked cut in 1 rib 3237 10 min side Medium 160 portions Tenderloin Half 2 to 3 350 10 to 12 Medium rare 145 165 min side Medium 160 Whole 4 to 6 12 to 15 165 min side HAM Fully cooked indirect heat any size 350 375 8 to 10 140 Cook before eating indirect heat Whole 10 to 350 375 10 to 15 min Ib 14 165 Half 5 to 7 12 to 18 min Ib 160 170 165 Portion 3 to 4 30 to 35 min Ib 165 LAMB Chops shoulder loin or rib 1 thick 350 375 5 min side 145 to 160 Steaks sirloin or leg 1 thick 350 375 5 min side 145 to 160 Kabobs 1 cubes 350 375 4 min side 145 to 160 Patties ground 4 oz 1 2 450 650 3 min side Medium 160 thick Memphis Pro User Manual 17 PORK Fresh Chops bone in or boneless Tenderloin Ribs indirect heat Patties ground VEAL Chops steaks Roast boneless indirect heat VENISON Roast saddle or leg Steaks CHICKEN Whole indirect heat not stuffed broiler fryer roasting hen Capon Cornish hens Breast halves bone in boneless Other parts Legs or thighs Drumsticks Wings wingettes DUCK or GOOSE Duckling whole indirect heat Quartered indirect heat Goose whole indirect heat TURKEY Whole turkey indirect heat
33. ty There is no written or implied performance warranty on the HP products as the manufacturer has no control over the installation operations cleaning maintenance or the type of fuel burned This limited warranty will not apply nor will HP assume responsibility if your product has not been installed operated cleaned and maintained in strict accordance with the manufacturer s instructions Burning anything other than premium wood pellets may void the warranty The warranty does not cover damage or breakage due to misuse improper handling or modifications NEITHER THE MANUFACTURER NOR THE SUPPLIERS TO THE PURCHASER ACCEPTS RESPONSIBILITY LEGAL OR OTHERWISE FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT ANY WARRANTY IMPLIED BY LAW INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS SHALL BE LIMITED TO ONE 1 YEAR FROM THE DATE OF ORIGINAL PURCHASE WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT ALL WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO Memphis Pro User Manual 22 CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WARRANTY REPRESENTATION some states do
34. vailable in Black or Stainless Steel Assembled dimensions H 47 x W 57 x D 29 Made in USA Memphis Pro User Manual 5 Read Prior to Lighting Initial Burn Off Before cooking for the first time we recommend that you burn off the grill to rid it of any foreign matter used in the manufacturing process Remove the stainless steel cooking grates and wash with a mild soap and detergent With the grates removed light and set the grill to 450F in cook mode with the lid down for 20 minutes After burn off turn the grill OFF and replace the grates Prior to burn off completely remove the plastic film on all Stainless Steel Surfaces Failure to do so will cause the film to melt to the metal and it will be extremely difficult to remove Lighting your Grill It is recommended practice to go through the INITIAL SET UP procedures after every 10 uses This will ensure proper ignition of the pellets and is part of the normal maintenance procedure Light as per instructions found in detail in this manual If the cooking center fails to light this is most likely due to a dirty or plugged burn pot and or a burn pot obstruction blocking the auto igniter air passages refer to Using Your Memphis Wood Fired Convection Grill for cleaning instructions Should your auto igniter refuse to ignite the wood pellets it is easy to light your grill manually with a match and lighting agent Refer to Manual Lighting Instructions for instructions
35. way to hold delicate meats and vegetables Metal Brush It is important to clean your grill thoroughly before each use A long handled brush with metal bristles is the best tool for the job Skillets and Woks These baskets allow you to stir grill vegetables seafood and other small pieces of food the same way you would if you were indoors The holes allow the smoke and flavors to reach the food Memphis Pro User Manual 15 Food Handling and Safety Following are some basic hints for food safety Number one rule is if in doubt about the safety of any food item error on the side of caution Make sure your hands are clean before handling food Be sure you wash your hands thoroughly after handling fresh meat fish and poultry Prevent the cross contamination of bacteria by using separate platters and utensils for raw and cooked food To prevent cross contamination use different utensils for each basting function Bacteria are living organisms that grow and multiply rapidly in warm moist foods A marinade should never be saved to used another day If you are going to use it to serve with your meat be sure to bring it to boil before serving Keep hot foods hot above 140 F and cold foods cold below 37 F Don t leave hot foods out of refrigeration for more than two hours Cooked foods and salads should not be left out in the heat for more than an hour Fill a deep tray or casserole dish with ice to keep salads cool and safe Don t defrost m
36. ws to the desired temperature Set light will illuminate 3 Set TEMP DISPLAY to Actual Actual light will illuminate Temperature now displayed will be actual temperature the cooking area Note Actual temperature will fluctuate up or down This is normal and represents the normal fluctuation of any oven 4 To Start e Press the I O on off button to initiate the start cycle At this time the igniter heats up the Cook light on the control flashes and the combustion fan starts Additionally the auger will run continuously for approximately 30 40 seconds to prime the grate for ignition The Cooking Center will automatically start in 4 8 minutes The igniter will turn off automatically when either the internal temperature reaches 130 F or 15 minutes has passed Note 1 If hopper was just filled hold Pellet Prime button in until you hear pellets falling onto the burn grate and then release 2 Should the igniter fail to ignite in approximately 15 minutes the Cooking Center will shut down automatically and the display will indicate error code 2 3 Your Grill will smoke for a few minutes while the pellets are lighting and coming to full burn NOTE If the fire does not start the Grill will continue to feed pellets and the fan will run for approximately 10 15 minutes The grill will then automatically shut off If this happens some unburned pellets will build up in the burn pot To restart the fire clean the excess pellets out of the bu
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